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Unit 3 (QM)

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30 views20 pages

Unit 3 (QM)

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Uploaded by

Siddhi
Copyright
© © All Rights Reserved
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UNIT-3

What is R chart?
An R chart, also known as a Range chart, is a statistical tool used in quality control and process
monitoring. It's part of a control chart pair, often used alongside an X-bar chart. While the X-bar chart
tracks the central tendency or average of a process, the R chart tracks the range or spread of data within
subgroups.

Explain the construction of Xbar and R control charts. Where are they used.

The X-bar and R control charts are widely used in statistical process control (SPC) to
monitor the central tendency and variability of a process. They are commonly used in
manufacturing, healthcare, and service industries to ensure that processes are stable,
consistent, and producing products or services within specified quality standards.

Construction of X-bar and R Control Charts:

1. X-bar (X̄) Chart:


● Data Collection: Collect data from the process in subgroups. Each
subgroup should contain multiple measurements of a characteristic or
parameter.
● Calculate Subgroup Means: Calculate the mean (average) of each
subgroup. This represents the central tendency of the subgroup data.
● Calculate Overall Mean (X̄): Calculate the overall mean of all subgroup
means. This represents the central tendency of the entire process.
● Plotting: On the X-bar chart, plot the subgroup means over time or
subgroup number. Each point represents the mean of a subgroup.
● Control Limits: Calculate control limits for the X-bar chart based on the
variability of subgroup means. Control limits are typically set at three
standard deviations above and below the overall mean.
● Analysis: Monitor the X-bar chart for points that fall outside the control
limits or any noticeable patterns or trends. Points outside the control
limits indicate potential issues with the central tendency of the process.
2. R Chart:
● Data Collection: Collect data from the process in subgroups, similar to the
X-bar chart.
● Calculate Ranges: For each subgroup, calculate the range by subtracting
the smallest value from the largest value. This represents the variability or
spread of data within the subgroup.
● Plotting: On the R chart, plot the range of each subgroup over time or
subgroup number. Each point represents the range of a subgroup.
● Control Limits: Calculate control limits for the R chart based on the
variability of ranges. Control limits are typically set at three standard
deviations above and below the average range.
● Analysis: Monitor the R chart for points that fall outside the control limits
or any noticeable patterns or trends. Points outside the control limits
indicate potential issues with the variability of the process.

Where They Are Used:

X-bar and R control charts are used in various industries and processes where
monitoring and controlling variability are critical to ensuring product or service quality.
Some common applications include:

● Manufacturing: Monitoring the quality of manufactured products, such as


dimensions, weights, or chemical compositions.
● Healthcare: Monitoring patient outcomes, laboratory test results, or process
parameters in healthcare facilities.
● Service Industries: Monitoring service quality metrics, such as response times,
customer satisfaction scores, or error rates in service delivery processes.
● Process Improvement: Identifying opportunities for process improvement and
reducing variability to enhance efficiency, consistency, and customer satisfaction.

What are the limitations of a basic C-Chart?


1. Sensitivity to sample size variation
2. Assumption of constant defect rate
3. Inability to identify defect types
4. Difficulty in setting control limits
5. Limited sensitivity to small shifts
6. Inadequate for rare events
7. Subjectivity in defect definition

Explain the central limit theorem. Enlist and explain the probability distribution used for , X,
R-chart and C-Chart
1. X-chart (Individuals Chart):
● The X-chart is used to monitor the central tendency (mean) of a process
over time.
● The distribution used for X-chart is the normal distribution (also known as
Gaussian distribution).
● The normal distribution is characterized by its bell-shaped curve and is
defined by two parameters: mean (μ) and standard deviation (σ).
● In the context of SPC, the X-chart assumes that the data follow a normal
distribution. Each data point represents an individual measurement or
observation.
● The control limits for the X-chart are calculated based on the standard
deviation of the process. Typically, three standard deviations above and
below the process mean are used to define control limits.
2. R-chart (Range Chart):
● The R-chart is used to monitor the variability (range) of a process over
time.
● The distribution used for R-chart is the chi-squared distribution.
● The chi-squared distribution is a continuous probability distribution that
arises in the context of testing hypotheses about the variance of a
normally distributed population.
● In the R-chart, each data point represents the range (difference between
the maximum and minimum values) within a subgroup of data.
● The control limits for the R-chart are calculated based on the average
range of the process. These control limits are derived from the
chi-squared distribution.
3. C-chart (Count Chart):
● The C-chart is used to monitor the number of defects or occurrences of an
event within a sample or subgroup.
● The distribution used for the C-chart is the Poisson distribution.
● The Poisson distribution is a discrete probability distribution that models
the number of events occurring in a fixed interval of time or space, given a
known average rate of occurrence.
● In the C-chart, each data point represents the count of defects or
occurrences within a subgroup of data.
● The control limits for the C-chart are calculated based on the mean
number of defects or occurrences per sample. These control limits are
derived from the Poisson distribution.

Control Charts

Control charts are powerful graphical tools used in statistical process control (SPC)
to monitor and analyze how a process is performing over time. They help identify
whether a process is in control (stable and predictable) or out of control (experiencing
variation due to assignable causes).
Here's a breakdown of control charts in detail:

● Components:
○ Center Line (CL): Represents the average performance of the process
based on historical data.
○ Control Limits (UCL & LCL): Upper Control Limit (UCL) and Lower
Control Limit (LCL) are statistical boundaries set above and below the CL.
These limits define the expected range of variation for the process when
it's in control.
○ Data Points: Measurements or observations from the process are plotted
on the chart chronologically.
● Functionality:
○ By plotting data points and observing their position relative to the control
limits, you can assess process stability.
○ If a data point falls outside the control limits, it signals a potential issue
with the process requiring investigation (out of control).
○ Control charts help differentiate between normal process variation (within
limits) and variation caused by assignable causes (outside limits).
● Benefits:
○ Early Detection of Problems: Control charts help identify process issues
early on, allowing for corrective action before they significantly impact
quality or output.
○ Improved Process Consistency: By identifying and addressing
assignable causes of variation, control charts can lead to more consistent
and predictable process performance.
○ Reduced Costs: Early detection of problems minimizes scrap, rework,
and customer dissatisfaction, ultimately reducing costs.
○ Data-Driven Decision Making: Control charts provide a visual
representation of process behavior, aiding in data-driven decisions for
process improvement.
● Types of Control Charts:
○ There are various control charts designed for different types of data and
process characteristics. Here are two common types:
■ Variable Charts: Used for continuous data (e.g., weight,
temperature). Examples include X-bar (mean) chart and R chart
(range).
■ Attribute Charts: Used for categorical data (e.g., number of
defects, pass/fail). Examples include p-chart (proportion of defects)
and c-chart (number of defects per unit).
● Implementation:
○ To use control charts effectively, you need to:
■ Define the process characteristic to be monitored.
■ Collect historical data from a stable process period.
■ Calculate the center line and control limits based on the data.
■ Plot the data points on the chart and monitor for out-of-control
signals.
■ Take corrective action when necessary to bring the process back
into control.
Theory of control charts

Control charts, while seemingly simple visually, have a rich theoretical foundation rooted
in statistics. Here's a detailed exploration of the theory behind them:

Underlying Statistical Concepts:

● Statistical Process Control (SPC): Control charts are a core tool within SPC, a
methodology for monitoring and controlling a process to ensure it operates
consistently within acceptable parameters.
● Variation: All processes experience variation. The theory of control charts
differentiates between two main types of variation:
○ Common Cause Variation: Inherent and unavoidable variation within a
stable process due to random factors.
○ Special Cause Variation: Assignable variation caused by specific,
identifiable events or changes in the process.
● Control Limits: These statistically derived boundaries (UCL and LCL) define the
expected range of common cause variation. They are calculated using historical
data from a stable process period. Common statistical methods used for control
limit calculation include:
○ Standard Deviation (σ): A measure of spread in a data set. Control limits
are often expressed in terms of multiples of standard deviation from the
center line (e.g., ± 3σ).
○ Confidence Intervals: Statistical intervals estimated from the data, with a
certain level of confidence (e.g., 95% confidence interval) that the true
population mean falls within the interval. Control limits can be derived from
these intervals.

Statistical Tests for Out-of-Control Signals:

Control charts rely on specific statistical tests to identify potential issues with the
process. These tests analyze the data points' position relative to the control limits and
the pattern of their distribution. Some common tests include:

● Runs Tests: Assess if data points tend to cluster on one side of the center line
(runs test above or below the mean).
● Trend Tests: Look for non-random patterns like increasing or decreasing trends
in the data points.
● Western Electric Rules: A set of specific rules based on data point location and
patterns to identify out-of-control signals.

Assumptions and Limitations:

The theory of control charts rests on certain assumptions:

● The process is initially stable. Control limits are calculated based on historical
data from a stable process.
● The data is collected randomly and represents the process accurately.
Biases in data collection can affect control chart interpretation.
● The appropriate control chart type is chosen for the data characteristics.
Using the wrong chart type can lead to misleading results.

Advanced Control Chart Theory:

The theory of control charts extends beyond basic concepts. Here are some additional
areas of exploration:

● Multivariate Control Charts: Monitoring multiple process characteristics


simultaneously.
● CUSUM Charts (Cumulative Sum): Charts that track cumulative deviations from
the mean to detect small shifts in the process.
● EWMA Charts (Exponentially Weighted Moving Average): Charts that give
more weight to recent data points to detect changes faster.

measurement range

Upper Control Limit (UCL):

● Think of the UCL as the top boundary or "red flag" in a control chart.
● It's calculated using statistical methods based on the process data.
● The UCL signifies the maximum acceptable level of variation in the process.
● When data points exceed the UCL, it suggests that something unusual or
unexpected has occurred in the process, indicating a need for investigation and
corrective action.
● Exceeding the UCL indicates that the process is "out of control" and may be
producing defective or inconsistent outputs.

Lower Control Limit (LCL):

● The LCL is the opposite of the UCL, serving as the bottom boundary or "warning
sign" in a control chart.
● Similar to the UCL, it's calculated statistically based on the process data.
● The LCL represents the minimum acceptable level of variation in the process.
● When data points fall below the LCL, it indicates a deviation from the expected
performance of the process.
● Falling below the LCL suggests that the process is "out of control" and may
require investigation to identify and address the root cause of the variation.

Interpretation in Control Charts:

● Control charts visually display process data over time or sample number.
● The UCL and LCL are plotted as horizontal lines on the control chart, forming a
"control band" around the process data.
● Data points within the control limits (between UCL and LCL) indicate that the
process is stable and operating within expected variation.
● These data points suggest that the process is "in control" and producing outputs
consistent with its intended performance.
● Data points outside the control limits (exceeding UCL or falling below LCL)
indicate abnormal variation or special causes of variation.
● These data points signal that the process is "out of control" and may be
producing non-standard outputs, requiring investigation and corrective action to
restore stability.

construction and analysis of R charts


process capability study
A process capability study is a fundamental tool used in quality management to assess
the ability of a process to consistently produce products or services that meet specified
requirements or customer expectations. It helps organizations understand the inherent
variability of their processes and determine whether they are capable of meeting the
desired quality standards.

Here's a detailed explanation of the steps involved in conducting a process capability


study:

1. Define the Process and Specifications:

● Clearly define the process under study, including its inputs, outputs, and key
process parameters.
● Establish the specifications or tolerances that define the acceptable range of
variation for the process output. These specifications are typically based on
customer requirements or industry standards.
2. Collect Data:

● Collect data on the process output or characteristics that are relevant to the
specifications. This data should be representative of normal process conditions
and include a sufficient number of samples to provide a reliable assessment of
process capability.

3. Calculate Process Capability Indices:

● Calculate process capability indices, which are quantitative measures that


assess how well the process output conforms to specifications.
● The most commonly used process capability indices are:
● Cp: Capability index that measures the ratio of the allowable spread of the
process to the actual spread of the process.
● Cpk: Capability index that considers both the centering of the process
mean and the spread of the process.
● Pp: Process performance index that evaluates the spread of the process
relative to the specification limits.
● Ppk: Process performance index that accounts for both the centering of
the process mean and the spread of the process relative to the
specification limits.

4. Interpret Results:

● Evaluate the calculated process capability indices against predefined criteria or


benchmarks to determine whether the process is capable of meeting
specifications.
● A Cp or Pp value greater than 1 indicates that the process spread is within the
specification limits, but it does not account for the process mean. A Cpk or Ppk
value greater than 1 indicates that the process is capable of meeting
specifications while also considering the process mean.
● Assess any deviations from desired capability levels and identify areas for
process improvement.

5. Continuous Improvement:

● Use the results of the process capability study to implement improvements to the
process, such as reducing variation, improving process centering, or optimizing
process parameters.
● Monitor the process capability over time to ensure that improvements are
sustained and that the process continues to meet customer requirements.
use of control charts.
1. Monitor process stability over time.
2. Detect special causes of variation.
3. Determine process capability.
4. Facilitate continuous improvement.
5. Reduce variability and waste.
6. Enhance decision-making.
7. Ensure compliance and standards.

Attributes of Control Chart,


1. Data Points: The individual measurements or observations collected from the
process are plotted on the control chart.
2. Central Line: The central line represents the average or mean of the process
data. It provides a reference point for assessing process stability.
3. Upper Control Limit (UCL): The UCL is a boundary above the central line that
indicates the maximum acceptable level of variation in the process.
4. Lower Control Limit (LCL): The LCL is a boundary below the central line that
indicates the minimum acceptable level of variation in the process.
5. Control Limits: The UCL and LCL define the control limits of the process and
form a control band or range within which the process should operate under
normal conditions.
6. Data Distribution: The distribution of data points relative to the control limits
provides insights into the stability and capability of the process.
7. Trend Lines: Trend lines may be added to the control chart to highlight patterns
or trends in the process data over time.
8. Data Labels: Each data point on the control chart may be labeled with additional
information, such as the date, time, or sample number, to provide context for
analysis.
9. Special Causes: Data points that fall outside the control limits or exhibit
non-random patterns indicate the presence of special causes of variation that
require investigation and corrective action.
10. Common Causes: Data points that fall within the control limits suggest that the
variation is due to common causes inherent to the process and may not require
immediate action.

Defects of Charts

1. Overreliance on Control Limits:


● Control limits are essential for identifying out-of-control points, but
focusing solely on points falling outside these limits can lead to
overlooking other important patterns or trends in the data.
2. Ignoring Subgroup Size Variation:
● Control charts assume that subgroups are of equal size, but if subgroup
sizes vary significantly, it can affect the stability and interpretation of the
chart. It's important to account for subgroup size variation when
constructing and analyzing control charts.
3. Misinterpretation of Common Cause Variation:
● Common cause variation is inherent to the process and is expected to
occur within control limits. However, misinterpreting common cause
variation as special cause variation can lead to unnecessary interventions
and over-adjustment of the process.
4. Neglecting Trends or Patterns:
● Trends, cycles, or patterns in the data may indicate underlying issues or
changes in the process that need attention. Neglecting to identify and
address these patterns can result in continued quality problems or
process inefficiencies.
5. Sample Size Too Small:
● Small sample sizes may not provide a reliable representation of the
process variability, making it difficult to detect meaningful changes or
improvements. It's important to ensure that sample sizes are adequate for
the intended analysis.
6. Misinterpretation of Control Limits:
● Control limits are statistical boundaries that define the expected variation
in the process. However, they do not represent quality standards or
specifications. Misinterpreting control limits as quality targets can lead to
confusion and inappropriate actions.
7. Not Considering Process Stability:
● Control charts are designed to monitor process stability over time. Failing
to assess process stability before making changes or drawing conclusions
from the data can result in ineffective interventions or incorrect
conclusions.
8. Inadequate Data Collection or Recording:
● Inaccurate or incomplete data collection can compromise the integrity of
the control chart analysis. It's crucial to ensure that data are collected
consistently and accurately to support meaningful analysis and
decision-making.

Construction of a Basic Line Chart:

1. Gather Data:

● Collect the data you want to visualize. Ensure that your data is organized and
includes the values you want to plot on the chart.

2. Choose a Charting Tool:

● Select a software or tool for creating charts. Options include spreadsheet


software like Microsoft Excel, data visualization libraries like Matplotlib or
ggplot2 in programming languages like Python or R, or online charting tools like
Google Sheets or Tableau.

3. Open or Create a Chart Template:

● Open a new chart or graph template in your chosen software or tool. If you're
using a spreadsheet program like Excel, you'll typically start by opening a new
worksheet.

4. Enter Data:

● Enter your data into the chart template. Each column or row should represent a
series or category of data, and each cell should contain a specific data point.

5. Choose Chart Type:

● Select the type of chart you want to create. For a line chart, choose the line chart
option from the chart menu or toolbar.

6. Assign Data to Axes:

● Assign the data you want to plot to the appropriate axes. Typically, the horizontal
axis (x-axis) represents the independent variable or categories, while the vertical
axis (y-axis) represents the dependent variable or values.

7. Customize Chart:

● Customize the appearance of your chart as needed. This includes adjusting the
axis labels, titles, colors, line styles, markers, and other visual elements.

8. Add Legend (if necessary):

● If your chart includes multiple data series, add a legend to help viewers
understand which line corresponds to each data series.

9. Review and Finalize:

● Review your chart to ensure it accurately represents your data and effectively
communicates your message. Make any final adjustments as needed.

10. Save or Export Chart:

● Save your chart in the desired format (e.g., image file, PDF) or export it to share
with others or include in reports or presentations.

Tips for Effective Chart Construction:


● Keep it simple: Avoid cluttering your chart with unnecessary elements.
● Use clear labels: Ensure that axis labels, titles, and legends are descriptive and
easy to read.
● Choose appropriate scales: Use scales that accurately represent your data
without distorting the visualization.
● Check for consistency: Ensure that data is entered correctly and consistently to
avoid errors in the chart.
● Test different formats: Experiment with different chart formats and designs to
find the most effective visualization for your data.

Analysis of chart

1. Understand the Data:

● Begin by understanding the data presented in the chart. Know what each axis
represents, the units of measurement, and any relevant context or background
information.

2. Identify Patterns and Trends:

● Look for patterns or trends in the data. These may include upward or downward
trends, seasonal variations, cyclic patterns, or other recurring features.

3. Assess Variation and Dispersion:

● Evaluate the variability or dispersion of the data points. Consider the spread of
the data around a central value, outliers, or clusters of data points.

4. Check for Outliers:

● Identify any outliers or data points that fall outside the expected range.
Determine whether these outliers represent genuine anomalies or errors in the
data.

5. Compare Data Series:

● If the chart includes multiple data series, compare them to each other. Look for
differences or similarities in trends, patterns, or levels of variability.

6. Consider Context and External Factors:


● Take into account any external factors or contextual information that may
influence the data. This could include changes in market conditions, seasonal
effects, or interventions or events that occurred during the observation period.

7. Interpret Confidence Intervals (if applicable):

● If the chart includes confidence intervals or error bars, interpret them to


understand the uncertainty associated with the data points. Confidence intervals
provide a range within which the true value of a parameter is likely to fall.

8. Draw Conclusions and Make Recommendations:

● Based on your analysis of the chart, draw conclusions about the underlying data
and its implications. Consider whether any actions or decisions need to be taken
based on the findings.

9. Communicate Findings Clearly:

● Communicate your analysis findings clearly and concisely to stakeholders or


decision-makers. Use the chart as a visual aid to support your interpretation and
recommendations.

10. Validate and Test Assumptions:

● Validate your analysis by testing assumptions, conducting sensitivity analyses, or


exploring alternative explanations for the observed patterns or trends.

11. Iterate and Improve:

● Iterate on your analysis process and seek feedback to continually improve your
ability to interpret and analyze charts effectively.

Improvement by Control Charts

Control charts are powerful tools not only for monitoring and maintaining the stability of
processes but also for driving continuous improvement efforts. Here's how control
charts can facilitate process improvement:

1. Identification of Variations:
● Control charts help identify variations in the process, distinguishing between
common cause and special cause variations.
● Common cause variations represent inherent variability in the process, while
special cause variations indicate specific factors or events that affect process
performance.

2. Focus on Root Causes:

● When special cause variations occur and are detected by control charts, they
signal the need for investigation.
● By analyzing these variations, teams can identify the root causes of problems or
inefficiencies in the process.

3. Data-Driven Decision Making:

● Control charts provide objective data about process performance over time,
enabling data-driven decision-making.
● Improvement efforts can be prioritized based on the severity and frequency of
deviations from the expected performance.

4. Continuous Monitoring:

● Control charts facilitate continuous monitoring of process performance, allowing


organizations to track the effectiveness of improvement initiatives.
● Regular review of control charts helps ensure that improvements are sustained
and that the process remains stable over time.

5. Process Optimization:

● Insights gained from control charts can inform process optimization efforts,
leading to increased efficiency, reduced waste, and improved quality.
● By addressing root causes of variation, organizations can streamline processes
and achieve higher levels of performance.

6. Proactive Problem-Solving:

● Control charts enable proactive problem-solving by identifying potential issues


before they escalate into larger problems.
● Early detection of variations allows teams to take corrective action promptly,
minimizing the impact on product quality or customer satisfaction.

7. Standardization and Documentation:


● Control charts promote standardization of processes and documentation of
improvement activities.
● By establishing consistent methods for monitoring and analyzing process
performance, organizations can better understand the effectiveness of
improvement efforts across different areas or teams.

8. Engagement and Empowerment:

● Involving employees in the use of control charts fosters a culture of continuous


improvement and empowers teams to take ownership of process performance.
● Employees become more engaged in problem-solving activities and are
motivated to contribute ideas for process optimization.

9. Feedback Loop:

● Control charts create a feedback loop between process performance and


improvement activities.
● Insights gained from control chart analysis inform the development of new
strategies or interventions, which in turn impact process performance and are
reflected in subsequent control chart data.

Variable Sample Size

1. Construction of Control Charts:

X-bar (Mean) Chart:

● Calculate subgroup means for each sample, regardless of sample size.


● Use a consistent subgroup size when possible, but if subgroup sizes vary:
● Adjust control limits based on subgroup size and variability.
● Use statistical methods or software that account for variable subgroup
sizes.

R (Range) Chart:

● Calculate subgroup ranges for each sample.


● Adjust control limits based on subgroup size and variability, taking into account
factors such as the sample size and the inherent variability of the process.

2. Analysis of Control Charts:


Consider Subgroup Sizes:

● When analyzing control charts with variable sample sizes, consider the impact of
subgroup sizes on the interpretation of control limits and patterns.
● Larger subgroups tend to have narrower control limits, while smaller subgroups
have wider control limits.

Assess Process Stability:

● Evaluate process stability based on the principles of statistical control,


considering both common cause and special cause variations.
● Look for trends, patterns, or out-of-control points that may indicate issues with
the process, regardless of subgroup size.

Use Subgroup Size as a Factor:

● Consider subgroup size as a factor in the analysis, especially if subgroup sizes


vary widely.
● Evaluate whether changes in subgroup size correlate with changes in process
performance or variability.

3. Statistical Methods for Variable Sample Sizes:

Moving Range Charts:

● Use moving range charts in conjunction with X-bar charts to monitor variability
when subgroup sizes vary.
● Calculate moving ranges for consecutive observations, providing a measure of
variability that adjusts for variable subgroup sizes.

Weighted Control Limits:

● Consider using weighted control limits that account for both subgroup size and
variability.
● Weighted control limits give more emphasis to data from larger subgroups while
still incorporating information from smaller subgroups.

4. Continuous Improvement:

● Continuously monitor and review control charts with variable sample sizes to
identify opportunities for process improvement.
● Use insights from chart analysis to make informed decisions and implement
corrective actions as needed.

construction and analysis of C charts


Construction and analysis of c chart

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