Exam : C_C4H410_01

Title : SAP Certified Application Associate - SAP Sales Cloud 1911

Vendor : SAP
01. You want to transfer data from SAP Sales Cloud to an external Web page in an additional
browser window. Which mashup type do you recommend?

Please choose the correct answer.

a) Data mashup

b) Custom mashup

c) HTML mashup

d) URL mashup

02. For which of the following business objects is external pricing supported?

There are 2 correct answers to this question.

a) Leads

b) Orders

c) Activites

d) Quotes

03. You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to
view transactions in SAP ERP. Which of the following integration approaches support this
requirement?

Please choose the correct answer.

a) SOAP A2X Service

b) REST A2X Service

c) SAPUI5 widget

d) Mashup
04. To which of the following are hotfixes applied?

Please choose the correct answer.

a) To a set of tenants

b) To an individual customer tenant only

c) To test tenants only

d) To production tenants only

05. Which action should you execute to set the pricing status in a sales order to Calculated?

Please choose the correct answer.

a) Trigger a consistency check in the sales order.

b) Trigger simulation on the sales order in an integrated environment.

c) Trigger simulation on the sales order in a non-integrated environment.

d) Trigger Submit for Approval in the sales order.

06. You need to change access to a work center for several users to read-only. Which setting do
you use to apply restriction rules?

Please choose the correct answer.

a) Any field of the business object

b) Code list restrictions

c) The access context

d) A scoping question

07. For which of the following systems does SAP Sales Cloud provide standard integration
content for registered products?

Please choose the correct answer.

a) SAP ERP

b) SAP Marketing

c) SAP Commerce

d) SAP CRM

08. You want to use the revenue split within opportunities. Which of the following actions are
required?

Please choose the correct answer.

a) Assign employees to a territory organization.

b) Include employees as part of the account team.

c) Create a sales planning dimension.

d) Activate scoping questions.

09. What happens during the lead aging notification process?

There are 2 correct answers to this question.

a) A new high priority notification is triggered after the first notification expires.

b) The manager of the sales representative receives the notification.

c) By default, the priority for the notification is set to high.

d) The lead owner recevies the notification.

10. Which sales planning dimensions can you use to define a sales target plan?

There are 2 correct answers to this question.

a) Sales unit

b) Product list

c) Account team
d) Employee

Quick Tips:

SAP provides a note "There are 'N' correct answers to this question." in actual SAP Sales Cloud
Certification Exam.

SAP does not ask "True or False" type questions in actual SAP C_C4H410_01 Exam.

SAP provides an option to Increase (+) or Decrease (-) font size of exam screen for better
readability in actual SAP Sales Cloud Certification Exam.

Solutions:

QUESTION: 01 QUESTION: 02 QUESTION: 03 QUESTION: 04 QUESTION: 05

Answer: d Answer: b, d Answer: d Answer: a Answer: b

QUESTION: 06 QUESTION: 07 QUESTION: 08 QUESTION: 09 QUESTION: 10

Answer: c Answer: a Answer: d Answer: b, c Answer: a, d

QUESTION NO: 11

Which of the following initial tasks are required to configure SAP Hybros Cloud for Customer?

There are 2 correct answers to this question.

Response:

A. Define the business roles

B. Set up scoping and fine tuning

C. Define the organizational structure

D. Define the territory structure

Answer: B,C

QUESTION NO: 12

You need to configure sales phases during fine tuning but an activity is in read-only mode. What
is the
reason for this?

Please choose the correct answer.

Response:

A. The Fine Tuning activity is closed.

B. The Fine Tuning activity is NOT open for configuration.

C. The Corresponding scoping element is NOT activated.

D. The Fine Tuning activity is NOT added to the project.

Answer: C

QUESTION NO: 13

In which party types are Territory Alignment rules used to realign territories?

There are 2 correct answers to this question.

Response:

A. Accounts

B. Employees

C. Competitors

D. Sales units

Answer: A,D

QUESTION NO: 14

Which of the following configuration options can you use to restrict Lead conversion actions?

Please choose the correct answer.

Response:

A. Reasons

B. Sources

C. Status

D. Qualifications
Answer: D

QUESTION NO: 15

In HTML5, what can you do using the field definition link?

There are 2 correct answers to this question.

A. Hide an extension filed form the master template.

B. Add an extension field to a form template.

C. Add an extension field to a data source.

D. Add an extension field to the page layout.

Answer: B,C

QUESTION NO: 16

You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of
the

following recent order details are available in this overview for your account?

There are 3 correct answers to this question.

Response:

A. Invoice status

B. Delivery status

C. Bill-to-party ID

D. Sales order ID

E. Credit status

Answer: A,B,D

QUESTION NO: 17

You need to split and distribute the opportunity revenue, but you do NOT see a particular
employee in

the list while performing the distribution. What must be the reason for this?

Please choose the correct answer.

Response:

A. The employee is NOT part of the sales team.

B. The employee is NOT part of the account team.

C. The employee is NOT part of the sales org. unit.

D. The employee is NOT part of the sales organization.

Answer: A

QUESTION NO: 18

When do you implement the Approval process in SAP Hybris Cloud for Customer?

There are 3 correct answers to this question.

Response:

A. You want to define multiple review processes for the same business object.

B. You want to define multiple review steps for the same business object.

C. You want the direct approver of a business object to be the reporting line manager.

D. You want another user to review a business object before it can be processed further.

E. You want different reviewers for a business object based on different conditions.

Answer: B,D,E

Question: 19

In which of the following dimensions can you define the sales target plan?

There are 2 correct answers to this question.

Response:

A. Account Team

B. Product List

C. Employee

D. Sales Unit

Answer: C,D
Question: 20

Which of the following results are possible for the external Available-to-Promise (ATP) check in
sales

quotes?

There are 3 correct answers to this question.

Response:

A. External procurement

B. Late delivery or insufficient quantity

C. Binding confirmation

D. Full delivery on requested date

E. No confirmation

Answer: B,D,E

Question: 21

Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks.
Which

activities should you NOT perform during these two weeks?

There are 2 correct answers to this question.

Response:

A. Update the business configuration.

B. Update fine tuning.

C. Apply SDK solution.

D. Request new tenants.

Answer: C,D

Question: 22

Which of the following activities can you contain territory determination?

There are 2 correct answers to this question.

Response:

A. Opportunities

B. Campaigns

C. Promotions

D. Sales Quotes

Answer: A,D

Question: 23

You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following
activities

can you perform after the integration?

There are 2 correct answers to this question.

Response:

A. Synchronize and exchange appointments

B. Synchronize and exchange leads

C. Create opportunities

D. Create and access contacts

Answer: A,D

Question: 24

Your customer needs information from multiple internal and external sources. The result must be
shown

on an Opportunity Overview in SAP Hybris Cloud for Customer.

Which mashup type do you recommend?

Please choose the correct answer.

Response:

A. Custom mashup

B. URL mashup
C. Data mashup

D. HTML mashup

Answer: C

Question: 25

You need to assign one contact to multiple accounts. How do you create this contact in SAP
Hybris Cloud

for Customer?

Please choose the correct answer.

Response:

A. You merge both accounts and create the contact record for that account.

B. You create the contact for the first account and add the same contact to the second account.

C. You create the contact master record only and add it to the account hierarchy.

D. You create different contacts for each account.

Answer: B

Question: 26

Which elements in a ticket are uniquely identified using a registered product?

There are 2 correct answers to this question.

Response:

A. Service Level Agreements

B. Service Entitlements

C. Warranty

D. Contract

Answer: B,C

Question: 27

A user is assigned to work centers that contain the same view, in the first work center, the user
has
unrestricted read and write access, in the second work center the user had read only access.

Which access rights does the user get for this view in both work centers?

Please choose the correct answer.

Response:

A. Unrestricted Read and Write access

B. Restricted Read and Write access

C. Unrestricted read access and restricted write access

D. Restricted read access and unrestricted write access

Answer: A

Question: 28

Which of the following granularities can you use to define discount lists in SAP Hybrids Cloud
for

Customer?

There are 2 correct answers to this question.

Response:

A. Customer Specific Sales Organization Discount

B. Overall Customer Group Discount

C. Customer Specific Territory Discount

D. Customer Specific Product Discount

Answer: B,D

Question: 29

You need to import buying center relationships into your buying center from contacts. What
must you

ensure for the import to be successful?

Please choose the correct answer.

Response:
A. The buying center must include all the contacts mentioned in the opportunity.

B. The opportunity must include all the contacts mentioned in the buying center.

C. The buying center must include all the contacts from the account master.

D. The opportunity must include all the contacts from the account master.

Answer: A

Question: 30

How can you give a business user access to a work center view?

There are 2 correct answers to this question.

Response:

A. Create a business role that has access to the work center view and assign it to the business
user.

B. Use business scoping to activate the work center containing the view

C. Copy the access rights from a business user who already has access to the work center view

D. Assign the business user to the territory structure.

Answer: B,C

Question: 31

Which object do you use to assign the security policy for your SAP Hybris Cloud for Customer
project?

Please choose the correct answer.

Response:

A. Organization Unit

B. Business Role

C. Employee

D. Business User

Answer: D

Question: 32
Which sales planning dimensions can you use to define a sales target plan?

There are 2 correct answers to this question.

Response:

A. Sales unit

B. Employee

C. Product list

D. Account team

Answer: A,B

Question: 33

Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP
CRM on

premise?

There are 2 correct answers to this question.

Response:

A. Territory Management data

B. Product master data

C. Account Master Data

D. Opportunities