Technical instruction

Switching between UNI software versions V2.0.2.4 and V1.0

Copyright of NeoMedica d.o.o. All rights reserved.

Ver. 1.0, 05/24

Please read the following manual carefully and perform the update according to the
described procedure.

For this installation PC must have Windows 10 installed.

All contents in this manual were strictly compiled according to related laws and regulations in
Serbia, as well as the specific condition of UNI IMMUNOANALYZER, covering all the updated
information before printing. NeoMedica d.o.o. is fully responsible for the revision and
explanation of the manual, and reserves the right to renovate the relevant contents without
separate notification.

All the information included is protected by copyright. No part of this document may be
reproduced, stored or transmitted in any form or by any means without written authorization by
NeoMedica d.o.o.

All instructions must be followed strictly in operation. In no event should NeoMedica d.o.o. be
responsible for failures, errors and other liabilities resulting from user's noncompliance with the
procedures and precautions outlined herein.

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Table of Contents

1. Download..................................................................................................................................3
2. Back-up.....................................................................................................................................3
Step 1: Accessing “Options” Menu.......................................................................................... 3
Step 2: Exporting data files (back up creation)........................................................................ 4
Step 3: Choose location for data (back-up) files......................................................................4
3. Installation................................................................................................................................5
Step 1: Running the setup file as admin.................................................................................. 5
Step 2: Installing UNI software................................................................................................ 6
Step 3: Installing UNI software switcher.................................................................................. 7
4. Using software switcher......................................................................................................... 8
Step 1: Enabling admin privileges........................................................................................... 8
Step 2: Running Software Switcher......................................................................................... 9
Step 3: Preparing Software Switcher.......................................................................................9
Step 4: Switching between the versions of the software....................................................... 10
Step 5: How to know which software is currently active?...................................................... 10
5. Running UNI software........................................................................................................... 12
Step 1: Initiating the UNI software......................................................................................... 12
Step 2: Running the analyzer................................................................................................ 12
6. Troubleshooting.....................................................................................................................13
Q&A.............................................................................................................................................13

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 1. Download

Please download the following link:

https://neomedica.rs/software/uni/v2024/uni2024.zip onto your PC, the software installation
download will automatically begin. After downloading is complete, uni2024.zip will appear in
your downloads folder.
To unzip the exe file, open the zipped folder, then drag the file or folder from the zipped folder to
a new location.

2. Back-up

Before installation of the software switcher, please make backup files to prevent data loss due to
power downs or any other possible malfunctions during the installation. You can do this by
following the next steps.

Step 1: Accessing “Options” Menu

On the “Home” screen choose the “Option” button on the bottom right side of the screen.

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Step 2: Exporting data files (back up creation)

Under the options menu choose “export” data files option in the top middle part of the screen.

Step 3: Choose location for data (back-up) files

On the pop-up window choose location, type the name for the backup file and select “Save”
option.

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 3. Installation

Step 1: Running the setup file as admin

Install the provided software by a right click on the setup file “UNI Full installation with
Switch.exe” and choose “run as administrator” option from a pop-up menu.

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Step 2: Installing UNI software

On the installation window choose the “Next” option a few times, also on the driver install and
confirm on “Finish”.

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Step 3: Installing UNI software switcher

After initial installation of UNI software, the software switcher installation will automatically start.
Here as well proceed by clicking a few times on the “Next” then on Finish.

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 4. Using software switcher

After installation is complete, two new shortcuts will appear on the desktop - “UNI Switch” and
“UNI_COM”

Step 1: Enabling admin privileges

In order for the software to work properly, both of these shortcuts should be granted
administrator privileges by a right click on the shortcut and selecting “Properties” from the
pop-up menu and a new pop-up menu will appear. Here choose the “Compatibility tab”, check
“Run as administrator” checkbox and confirm with “OK” on lower part of the pop-up menu

Perform this operation for both shortcuts.

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Step 2: Running Software Switcher

To run the desired software, first you need to choose which UNI software version you want to
run. You will perform this by selecting the software switcher by double click on the icon as
shown in Figure 1 and for choosing the appropriate UNI version as shown in Figure 2.

Figure 1. Figure 2.

Step 3: Preparing Software Switcher

In the software switcher application choose the “Load V X.X.X.X” option to prepare the software
switcher for its use. Once you click this button, the message “Update complete” will appear and
the button will be disabled.

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Step 4: Switching between the versions of the software
The switching between the software versions is only possible if the UNI software (UNI_COM) is
turned off.

By selecting the options “Switch to UNI V1” and “Switch to UNI V2.0.2.4”, the software switches
between these 2 versions.

Step 5: How to know which software is currently active?

On the bottom right side of the application window, the active software information is indicated.
In this way users can know at any time what software will be executed when the “UNI_COM”
application is initiated from the desktop.

By selecting the button “Switch to UNI V1” you are choosing UNI software version V1.0
By selecting the button “Switch to UNI V2.0.2.4” you are choosing UNI software version
V2.0.2.4.

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Note: UNI software versions can be differentiated by the background screen and the
software version for V2.0.2.4 is indicated in the bottom right corner.

Version 1.0

Version 2.0.2.4

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 5. Running UNI software

Step 1: Initiating the UNI software

After the adequate version of the software is chosen on the software switcher application, UNI
software can be initiated by double click the “UNI_COM” desktop shortcut.

Step 2: Running the analyzer

Starting from June 1st 2024 all UNI tests from the NeoMedica production will consist of
monotest cartridges labeled using the new barcode system that will function on the new
software V2.0.2.4 only. All boxes manufactured starting from June 1st 2024 will contain an
information statement on test and software compatibility printed on a yellow paper. For tests to
function properly, the new updated software version is required.
For analysis of any test LOT that was manufactured previous to June 1st 2024 and does not
contain a yellow information paper, V1.0 version of the software should be used, in accordance
with the instructions from the chapter above.

The results of samples, controls, or calibration curves created before the installation of the
software V2.0.2.4, can be seen by starting the software V1.0, while the data created after the
installation will be available by starting the software V2.0.2.4.

The compatibility of different tests to work during the same work session is not affected by the
software switch. Please refer to the UNI Test Run Compatibility document.

The control material contained in the test box will, as before, follow the LOT of the cartridge
(the LOT of the finished product).

For all other instructions, use and operations on the UNI analyzer, consult the user manual of
the device.

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 6. Troubleshooting

This section provides troubleshooting information following software switcher installation.

For issues not related to installation of software version V2.0.2.4 and software switcher, see the
UNI IMMUNOANALYZER - User Manual.

If you need to contact Technical Support, contact us on email: [email protected]

The table below provides a list of possible error messages that appear on the screen after
scanning the cartridges.

Errors Explanation Solution

Message: Cartridge expired Tests manufactured after June If you haven't already, please install
1st 2024 was run on software the software switcher and select the
V.1.0 new software V.2.0.2.4

The shelf life of the test will be Tests manufactured before June Run the software switcher and
shown to be thirteen years 1st 2024 was run on software select software V.1.0
longer than indicated on the test V.2.0.2.4
box

Message: Unknown test (xxx) Alternative software version is Check the active software version
displayed for a test that you active and if needed switch
regularly use

Q&A
When having doubts, try these solutions:

1. The UNI session using cartridges manufactured before June 1st 2024 was run on a
software version V2.0.2.4

The test will run, but the expiry date shown in the software will not be in accordance with the
one stated on the test box. It is mandatory to run the test produced before June 1st 2024 on the
software version V1.0.

2. The tests produced after June 1st 2024 are run on UNI software version V1.0

The test cannot be run. After scanning the cartridges, a message “Cartridge expired” will
appear. You need to use the software switcher to switch to the software version V2.0.2.4.

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 3. I cannot find the calibration curve after the test calibration

Check the active software version. If you generated the calibration curve in a certain software
version it can be found in the “Calibration” tab of that software version only.

4. How can I access my old calibrations and results?

Use the software switcher and switch to V1.0. Using V1.0 you can see and use all your
calibration curves, control results, as well as patient results from UNI generated on software
version V1.0. previous to the update.

5. Can I combine results for the same patient generated from V2.0.2.4 and V1.0

As long as all tests are within their expiry date limit you can run for the same patient some
analysis on V2.0.2.4 and others on V1.0 with appropriate cartridges and combine them for a
complete diagnostic picture

6. Which software version is active

UNI software versions can be differentiated by the background screen and the software version
is indicated in the bottom right corner.

For more details, see page 8, Step 5: How to know which software is currently active?

7. I accidentally turned the software switcher off

Check the active software version. If the adequate software is active, continue routinely with
your work. If not, open the software switcher again and choose the appropriate software
version.

8. I opened multiple software switcher windows. How do I proceed?

Close all software switcher windows except one and continue with your work.

9. After initial installation, the software switcher will not start

Check the firewall, check the Windows compatibility, check administrator privileges
Repeat the installation process.

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 10. After some time of use of the software switcher, I accidentally deleted the
shortcut.
Check folder “C:\Program Files (x86)\UNI Switch\dist\Renamer” and make new shortcut from
UNI Switch.exe

11. After usage, I need to reinstall the software V2.0.2.4. Can I still use previously
generated calibration curves and results from V2.0.24.
Yes, you can re-install without losing any existing calibration and control data.

12. Can I only install the software switcher?

Installing software V2.0.2.4 will install software switcher along with UNI software without losing
any existing calibration and control data.

13. My application disappeared from the Start screen. How can I correct this?

Please click on this link.

14. There is an error during installation. How can I correct this?

Check your PC operating system software. Windows 10 is required.
Strictly follow the installation instructions.

15. It is stated in the Release note that the transition period is between June 1st 2024
and December 31 2026. Why? What do I do after that period?

The tests produced before June 1st 2024, may have expiry date up to December 31 2026 which
means they have to be used on UNI software V1.0
After December 31st 2026, only UNI software V2.0.2.4 will be in use

If you do not have tests manufactured before June 1st 2024 on stock, you do not need to use
software switcher to switch to software V1.0

16. Can I run both tests produced before and after June 1st 2024 on the same
software version simultaneously?

No. Please see the Troubleshooting table for details.

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DISCLAIMER
All contents in this technical instruction were strictly compiled according to related laws and
regulations in Serbia, covering all the updated information before writing. NeoMedica is fully
responsible for the revision and explanation of the instruction, and keeps the right to review the
relevant contents without a separate notification.

All the information included is protected by copyright. No part of this document may be
reproduced, stored or transmitted in any form, or by any means.

All instructions must be followed strictly. In no event should NeoMedica be responsible in the
event of failures, errors, and other liabilities resulting from users’ noncompliance with the
procedures and precautions outlined herein.

NeoMedica DOO assumes no liability for the direct, indirect or ultimate damage caused by the
following situations:
• Inadequate software and software switcher using
• Using tests and/or accessory products that are not provided or allowed by NeoMedica DOO
• Failures or errors caused by missoperation and carelessness.

Important information
All YHLO UNION instruments generation 1 (with USB port only) are not supported with
the software V2.0.2.4.

Ver. 1.0, 05/24 Page 16

NeoMedica d.o.o.
Bulevar Svetog Cara Konstantina 82-86,
18000 Niš,
Republic of Serbia

NeoMedica Support Department:

WhatApp/Viber:
+381 605505490
+381 631060263
+381 600259508
email: [email protected]
www.neomedica.rs

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