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Week 12 – Quality and Procurement Management
1. The three dimensions of quality are:
a. Quality of control, Quality of design, and Quality of performance. b. Quality of conformance, Quality of experiment, and Quality of performance. c. Quality of conformance, Quality of design, and Quality of performance d. Quality of control, Quality of experiment, and Quality of performance Ans: C 2. The “ppm defective” in 3𝜎 is _____. a. 313700 b. 3000 c. 2700 d. 1400 Ans: C 3. The percentage inside the normal distribution for 2 sigma is a. 68.27% b. 95.45% c. 99.73% d. 69.13% Ans: B 4. The full form of DPMO is a. Defects per million opportunities b. Design per million opportunities c. Defects per micro opportunity d. Defect per billion opportunities Ans: A 5. What is the Design of Experiments? a. Is a tool to show activities that add value that are performed graphically. b. It is a structured approach to identify, estimate, prioritize, and evaluate risk of possible failures at each stage in the process. c. It is a statistical test determining the cause-and-effect relationship between process variables and output. d. It is an empirical test to identify risk. Ans: C 6. The statistical measure used to quantify process variation in Six Sigma is called ___ a. Standard deviation b. Variation c. Kurtosis d. Mean Ans: A 7. What is the primary goal of the Six Sigma methodology? a. To reduce cost b. To improve customer satisfaction c. To increase efficiency d. To reduce defects Ans: D 8. Which of the following is an example of a Six Sigma tool used in the analysis phase? a. Ishikawa Diagram b. Pareto chart c. Control chart d. Process Map Ans: B 9. The DMAIC strand for a. Data Management, Innovation, Action and Communication b. Design, Modify, Align, Improve, Change c. Define, Measure, Analyze, Improve, Control d. Decision-making, Analysis, Information, Collaboration Ans: C 10. Which of the following is an example of a Lean principle? a. DMAIC b. Plan, Do, Check, Act c. Gemba, Kaizen, Muda d. Voice of the customer Ans: C