30 Error Messages

This chapter explains about Error Messages in GP-Pro EX and their solutions. They are
divided into error messages displayed during screen creation, during error checking, during
transfer, and error messages displayed on the GP. Turn to the page corresponding to each
error.

30.1 Errors Displayed on the Editor ......................................................................30-2

30.2 Errors Displayed while Error Checking ....................................................... 30-11
30.3 Transmission Errors ....................................................................................30-15
30.4 Errors Displayed on the GP ........................................................................30-19

30-1
Errors Displayed on the Editor

30.1 Errors Displayed on the Editor

30.1.1 D-Script
Error Message Cause and Solution Reference
Unable to save the user- User-defined functions cannot call
defined function because of each other. Check the functions to call.
cross reference. ) “20.6 Procedure
Modify the cross reference. for Creating Scripts
*Cross reference means a 20.6.3 Setting Proce-
condition in which a user- dure for Used-Defined
defined function A calls a user- Functions” (page 20-
defined function B, and the 42)
user-defined function B calls
the user-defined function A.

30.1.2 Address Block Conversion

Error Message Cause and Solution Reference
An error occurred during Redo the [Convert Addresses] utility ) “6.6 Converting
Address Block Conversion. settings. Follow the procedure and do the Addresses in a
Conversion is aborted and the the settings again. Project File in Block”
original state is restored. (page 6-33)

30.1.3 Address Control

Error Message Cause and Solution Reference
The inputted address is valid ) “7.2 Connecting
for two or more Devices/PLCs.  to Multiple Devices
Input the device name as well. (PLCs)” (page 7-3)

30.1.4 Alarm Text

Error Message Cause and Solution Reference
Beyond the address setting Verify the address’ settings range and
range. Allotment exceeding
∗∗∗ is not allowed.
run the automatic layout.
(∗∗∗ is the greatest possible address
) “19.9 Settings
Guide 19.9.1 Alarm
setting) Settings Guide „
The permitted range from the Verify the address’ settings range and Alarm Settings Guide
current location is 1-∗∗∗. Spec- run the automatic layout. (Block 1)” (page 19-
74)
ify a value within the range. (∗∗∗ is the greatest possible additional
number of bits setting)
The relationship of the upper Set an upper value limit that is greater ) “19.9 Settings
limit value to the lower limit than the lower value limit. Guide 19.9.1 Alarm
value is incorrect. Settings Guide ‹
Word Monitoring”
(page 19-76)
Cannot insert a row due to an Cannot insert an additional alarm row.
alarm set in the last row. Row To insert a row, delete the alarm in the 
insertion is canceled. last row and insert a row again.

GP-Pro EX Reference Manual 30-2

Errors Displayed on the Editor

30.1.5 Image Management

Error Message Cause and Solution Reference
This setting may display the The image may be displayed improp-
pasted image improperly erly on the display unit due to the color ) “9.5 Changing
because the selected color range limit of the unit. Check the color Colors, Line Types
range is different from the one range and convert the image again. and Patterns” (page 9-
for the display unit, or the 33)
drawing target.
Failed to read the image. Couldn’t import because the file is
Specify another image. damaged, in use, or the file has a dif-

ferent format. Check the import-from
file and import it again.
Unable to convert the original The convert-from file doesn’t exist in
file because it doesn’t exist in the specified location. Specify the file 
[Original File Location]. location and convert the file again.

30.1.6 Images
Error Message Cause and Solution Reference
Failed to read the image. The specified image file is damaged, or
Please specify another image. is not in BMP or JPEG format. Specify ) “9.10 Pasting an
Image” (page 9-62)
the file again.

30.1.7 Print
Error Message Cause and Solution Reference
No print target exists because The print option is not selected. Check ) “28.6 Settings
no setting has been estab- the selected options and print again. Guide 28.6.1 [Print]
lished. Settings Guide „
Common Settings”
(page 28-40)

30.1.8 Screen Management

Error Message Cause and Solution Reference
Failed to read the specified Confirm that the link to the file storage
project file. Respecify the file location is established and read the file
to copy. again. ) “6.8 Copying a
Failed to copy because the To specify the current project file, fin- Screen from another
specified project was the cur- Project” (page 6-40)
ish the editing and then specify the file.
rent one. Specify another
project.

GP-Pro EX Reference Manual 30-3

Errors Displayed on the Editor

30.1.9 Address Block Conversion on Model Change

Error Message Cause and Solution Reference
Failed to import because the Couldn’t import because the file is
target file has a different for-damaged or the file has a different for-
mat. mat. Check the import-from file and
import it again.
Failed to import because the Check the file address and import it
addresses specified by the tar- again.
get file aren’t the ones of cur-
rently set Devices/PLCs.
) “7.4 Changing a
Device/PLC 7.4.2 Setup
Failed to some of the data Check the file’s individual device Procedure „ Designat-
because the target file has a name address and import it again. ing an Address Conver-
different format. Confirm the sion Range and
individual device name and its Converting the PLC
address. type” (page 7-23)
Failed to import the target file. Couldn’t import because the file is
damaged or in use. Check the import-
from file and import it again.
Failed to export to the target Verify that the file is not read-only, and
file. check the specified save-to drive and
folder.

30.1.10 Startup
Error Message Cause and Solution Reference
Unable to open two or more Open the same version of an Editor as
different versions of a Editor at the running Editor. 
a time.
No more Editor can be Up to two Editors can be opened at the

opened. same time.

30.1.11 Built-in Function

Error Message Cause and Solution Reference
The device set at the “Start” Set the “Start” address and the “End”
address must be the same as address to the same device. 
the one set at the “End”
address.
The “End” address must not Set the “End” address to a greater
be the same as or lower than address than the “Start” address. 
the “Start” address. Please set
the range correctly.

GP-Pro EX Reference Manual 30-4

Errors Displayed on the Editor

30.1.12 Sound Settings

Error Message Cause and Solution Reference
Unable to paste because the Specify the paste-to range with N times
paste-to range is incorrect. (N is 1 or larger integer) the size of the 
copied range.
Beyond the address setting Specify an address supported by the
range. Allotment exceeding device/PLC. 
∗∗∗ is not allowed.
Failed to read the specified Check the target file and read it again. 
file.
Failed to output the specified Check the target file and output it

file after conversion. again.
Failed to read the specified file Convert the file into a supported for- ) “26.5 Settings
because its format was unsup- mat and read it again. Guide 26.5.1 Com-
ported. mon Settings Guide
(Sound Settings)”
(page 26-13)
Cannot edit (delete/play) the Verify that there exists data inside the ) “6.7 Seeing the
sound data because it does CF-card Output Folder. Project Information
not exist. 6.7.2 Setup Procedure
„ CF-Card Output
Folder Setting Proce-
dure” (page 6-38)

30.1.13 Peripheral Settings

Error Message Cause and Solution Reference
Cannot delete item because You cannot delete a device whose
Device/PLC ∗∗∗ has been address is used for parts or features.
) “6.5 Confirming
the List of Addresses
used elsewhere in the Project Change the address used for parts or being Used in a
File. The cross reference tool features and delete the device. Project File” (page 6-
will help you find where it has 25)
been used.

GP-Pro EX Reference Manual 30-5

Errors Displayed on the Editor

30.1.14 New Project File

Error Message Cause and Solution Reference
Failed to open because the file Confirm that the file extension is
you are trying to open isn’t a (∗.prx) and open the file. 
project file of this application.
Failed to open the project file Couldn’t read because the target file is
because of a file read error. damaged or it has a different format.

Check the read-from file extension and
read it again.
Failed to startup GP-PRO/ Verify whether or not PRO-Pro/PB3 is
PB3.
installed.
If the application has already 
been installed, specify a file
To install PRO-Pro/PB3, you will need
and run it. a separate CD.

30.1.15 Symbol Variable List

Error Message Cause and Solution Reference
Unable to delete the target Change the symbol registered in parts
symbol because it is currently to another symbol (or address) and
) “6.9 Symbolizing
an Address” (page 6-
in use. You can check its loca- then delete the target symbol. 44)
tion using cross reference.

30.1.16 Security Settings

Error Message Cause and Solution Reference
The same password is in use. You cannot specify the same password ) “22.5 Common
Change your password. on multiple levels. Change the pass- Settings Guide (Secu-
rity Settings)” (page
word.
22-9)
The setting of “Use level 15 Please set the level 15 password. ) “22.5 Common
password to go offline” is Settings Guide (Secu-
enabled. rity Settings) „
Set the level 15 password. Extended Settings”
(page 22-10)

30.1.17 Multiple Languages Change

Error Message Cause and Solution Reference
Characters may not be nor- The selected table message includes a
mally displayed because the language font that cannot be displayed
font for the specified language on the current OS. 
hasn’t been installed on Win- Change the OS or add the font.
dows.

GP-Pro EX Reference Manual 30-6

Errors Displayed on the Editor

30.1.18 Data Limitation

Error Message Cause and Solution Reference
Beyond the data limitation.
Check for errors.
You can save the data with the error,
but you cannot transfer it to the main
) “30.1 Errors Dis-
played on the Editor
*Even if you save this data, unit. Check the error contents. 30.1.27 Recipe Set-
you can’t transfer it to the main tings” (page 30-10)
unit.

30.1.19 Template
Error Message Cause and Solution Reference
Failed to read the target tem- Select a different template. 
plate.

30.1.20 Package Window

Error Message Cause and Solution Reference
An user-created part cannot be Create a new package and register the ) “9.8 Editing the
registered in the ∗∗∗ package. created part in it. Same Picture on
It can be registered only in a Another Screen 9.8.2
user-created package. Registering a Created
Picture in a Package”
(page 9-53)

30.1.21 Duplicate
Error Message Cause and Solution Reference
Failed to create the specified Delete unnecessary parts, if any, and ) “6.14 Restric-
no. of duplicates because the duplicate the parts again. tions 6.14.1 Restric-
set address range was tions for Creating
exceeded. The limit is up to Screens „ No. of
Screens that can be
∗∗∗.
Created” (page 6-131)
Failed to make the specified For parts that have multiple addresses,
no. of duplicates because of this message displays even if only one
exceeding the set address address exceeds the range. 
range. Specify the address range and dupli-
cate the parts again.

30.1.22 Part List

Error Message Cause and Solution Reference
Failed to export to the target Check the export destination file or

file. disk and export to it again.

GP-Pro EX Reference Manual 30-7

Errors Displayed on the Editor

30.1.23 Parts Selection Toolbar

Error Message Cause and Solution Reference
Failed to read the target file. The specified image file is damaged, or
is not in BMP or JPEG format. Check 
the file to read and the drive.
Failed to write to the target file. The file failed to write. Check the file

to write and the drive.

30.1.24 Project Properties

Error Message Cause and Solution Reference
Failed to create a folder. Check the CF-card Output Folder and ) “6.7 Seeing the
the specified drive and folder. Project Information
6.7.2 Setup Procedure
„ CF-Card Output
Folder Setting Proce-
dure” (page 6-38)

30.1.25 Mark
Error Message Cause and Solution Reference
Failed to update the mark Failed to delete the mark. Verify that
library. the specified file is not read-only and 
check the specified file and folder.
Failed to create a mark library Change the mark library name and cre-
because the specified mark ate a mark library again. 
library name is invalid.
Failed to rename the mark Change the mark library name and
library because the specified rename the mark library again. 
mark library name is invalid.

30.1.26 Text Table

Error Message Cause and Solution Reference
A part beyond the given range Make sure that the no. of characters ) “15.7 Settings
of the no. of characters/rows and the no. of rows in the text to be Guide 15.7.3 Text
exists. pasted are within the range. Table Settings Guide”
Failed to paste. (page 15-49)

Could not delete some cells Delete the message and then delete the

that contains a massage. cell.
Continued

GP-Pro EX Reference Manual 30-8

Errors Displayed on the Editor

Error Message Cause and Solution Reference

Failed to import because the Couldn’t import because the file is
target file has a different for- damaged or the file has a different for-
mat. mat. Check the import-from file and
import it again.
Characters beyond the allow- The specified file has data out of the
able no. were not imported.
[Language No.:
specification range. ) “15.6 Importing/
The file is imported with the data out Exporting Registered
Language:Table Name] of range deleted. Text Tables for Use
[Language No.: [Language No.] 1-16 with Different Projects”
Language:Table Name] (page 15-30)
[Language] Outputted form in export
[Table Name] No. of Characters × No.
of Rows ≤ 1200
Failed to import the target file. Couldn’t import because the file is
damaged or in use. Check the import-
from file and import it again.
Failed to import because of an The language specified in the file’s
unavailable language in the Language Settings is not specified for
setting. the currently opened project. Check the ) “4.2 Stroke Font,
Standard Font” (page
import-from file or add the font to use 4-3)
in the Font Settings section of System
Settings and import the file again.
Failed to export to the target Check the export destination file or ) “15.6 Importing/
file. disk and export to it again. Exporting Registered
Text Tables for Use
with Different Projects
15.6.2 Setup Proce-
dure „ Export” (page
15-31)
A part beyond the given range Make sure that the no. of characters ) “15.6 Importing/
of the no. of characters/rows and the no. of rows in the text to be Exporting Registered
exists. Text Tables for Use
imported are within the range.
Failed to import. with Different Projects
15.6.2 Setup Proce-
dure „ Import” (page
15-33)

GP-Pro EX Reference Manual 30-9

Errors Displayed on the Editor

30.1.27 Recipe Settings

Error Message Cause and Solution Reference
Failed to access the filing data Verify that the data in the CF-card Out- ) “6.7 Seeing the
(CF-Card) and couldn’t con- put Folder has not become read-only. Project Information
vert it. 6.7.2 Setup Procedure
Please confirm the settings. „ CF-Card Output
Folder Setting Proce-
dure” (page 6-38)
Failed to paste a part of infor- The paste range and the range of the
mation. data to be pasted may be different.

Check the content of the data to be
pasted.
Failed to read the target file. The specified data may be damaged. ) “6.7 Seeing the
Check the data in the CF-card Output Project Information
6.7.2 Setup Procedure
Folder.
„ CF-Card Output
Folder Setting Proce-
dure” (page 6-38)
Cannot create an index file Try again after creating the CSV file. ) “25.11 Transfer
because no CSV file has been CSV Data Setup
created. 25.11.3 Condition
Name Search Fea-
ture ‹ What is the
Index File?” (page 25-
99)
Failed to read a part of data The target file has data out of the spec-
because unwanted data exists ification range. Reconfirm the import- ) “25.3 Creating
in the target file. from file’s data range. Recipes (CSV Data)”
(The file is imported with the data out (page 25-9)
of range deleted.)
Failed to read because the tar- Couldn’t read because the target file is
get file has a different format. damaged or it has a different format.
Check the read-from file and read it
again.
) “25.3 Creating
Failed to read the target file. Couldn’t read because the target file is Recipes (CSV Data)”
damaged or in use. Check the file and (page 25-9)
read it again.
Failed to write to the target file. Check the export destination file or
disk and write to it again.

GP-Pro EX Reference Manual 30-10

Errors Displayed while Error Checking

30.2 Errors Displayed while Error Checking

Error Message Handling method Reference
The port setting has overlap- Confirm the peripheral device with the ! ) “7.2 Connecting
ping. mark in the Port item and change to a to Multiple Devices
Please confirm that in the port with no overlaps. (PLCs) 7.2.2 Setup
Peripheral List. Procedure” (page 7-4)
The send data size exceeds Set the User Screen Area within the fol-
the limit. Confirm the send lowing memory ranges for each model. ) “6.13 Settings
data size. GP330×(6MB) Guide 6.13.6 [System
Settings Window] Set-
GP34×× to 37××(8MB) ting Guide „ [Font
(There is a chance that 90% or more of Settings] Settings
the memory will cause an error output Guide” (page 6-112)
because of the data structure.)
∗∗∗ contains an illegal Input an address for the specified loca- ) “14.2 Displaying/
address. Set a legal address. tion address with a keypad. Inputting Numeric
Data 14.2.2 Setup
Procedure” (page 14-
6)
A symbol exists which has not Delete the parts using a symbol for the ) “6.9 Symbolizing
been assigned real address. address settings or with no address set- an Address 6.9.2
Confirm this in the Symbol tings, or set the address to parts with no Setup Procedure”
Settings. address settings. (page 6-45)

The specified font has not ) “6.13 Settings

been registered in “Fonts for Guide 6.13.6 [System
Projects”. Add it, in “Font Set- Settings Window] Set-

tings”, or change the font. ting Guide „ [Font
Settings] Settings
Guide” (page 6-112)
Backup SRAM use exceeds Make sure the total capacity of SRAM
the limit. The excess part will to use does not exceeds approximately ) “6.7 Seeing the
not be executed. Confirm this Project Information”
320KB (approximately 120KB only for (page 6-36)
in the Project Information. GP3202B).
The CF-card feature is The GP3202B model supports the CF- ) “6.13 Settings
enabled. As this model does card export folder. Change the model or Guide 6.13.6 [System
not support CF-card, this fea- Settings Window] Set-
do not set the CF-card output folder.
ture will not work. ting Guide „ [Device
Settings] Settings
Guide” (page 6-89)
) “6.7 Seeing the
Project Information”
(page 6-36)
An error exists in ∗∗∗. Use the support input functions such as ) “20.8 Settings
D-Script[ID No.] has an invalid the Tool Box, Built-in Functions, etc., Guide 20.8.1 Com-
expression. and ensure that the format is inputted mon Settings Guide
correctly and that no errors remain in the (D-Script)” (page 20-
[Message Area]. 50)

Continued

GP-Pro EX Reference Manual 30-11

Errors Displayed while Error Checking

Error Message Handling method Reference

The no. of addresses used by Make sure the total number of addresses
Global D-Script exceeds the to use in Global D-Scripts (including
limit. calling functions) does not exceed 256
The excess part will not be by creating multiple scripts with the ) “20.9 Restric-
executed. same trigger conditions and separating tions 20.9.1 D-Script/
Global D-Script
instructions.
Restrictions” (page
The total no. of Global D- Make sure the total number of Global D- 20-55)
Scripts and functions exceeds Script and functions does not exceed 32
the limit of 32. The excess by uniting multiple scripts with the same
code will not be executed. trigger conditions.
Global D-Script [Global D- Refer to the comments displayed in the
Script No.] has an error. [Message Area], use the Tool Box and
Invalid Expression. the Built-in Functions, and make sure to ) “20.8 Settings
input the correct format. Guide 20.8.1 Com-
mon Settings Guide
The Extended Script has an Refer to the comments displayed in the (D-Script)” (page 20-
error. Invalid Expression. [Message Area], use the Tool Box and 50)
the Built-in Functions, and make sure to
input the correct format.
The no. of Data Transfer Dis- Make sure the total number of displays
plays exceeds the limit of 32.
The excess displays won’t
placed in the whole project does not ) “6.14 Restric-
exceeds 32. tions 6.14.1 Restric-
work. tions for Creating
An error exists in ∗∗∗. Up to 8 Data Block Display Graphs and Screens „ No. of Fea-
Up to 8 data block display tures that can be
Historical Trend Graphs can function on
graphs or historical trend Placed on a Screen”
one Base Screen. For 9 or more parts, (page 6-132)
graphs can be placed on a separate them on different screens.
screen.
An error exists in ∗∗∗. Make sure the total no. of channels for ) “17.8 Restric-
Up to 40 channels of data the Data Block Display Graph and His- tions 17.8.2 Restric-
block display graphs or histori- tions for Historical
torical Trend Graph on one screen does
cal trend graphs can be set. Trend Graphs” (page
not exceed 20. 17-69)
The no. of parts of ∗∗∗ Make sure the total no. of parts placed ) “6.14 Restric-
exceeds the limit. on one screen does not exceed 384. tions 6.14.1 Restric-
tions for Creating
The no. of addresses of ∗∗∗ Make sure the total no. of addresses set Screens „ No. of Fea-
exceeds the limit. to parts on one screen does not exceed tures that can be
1,000. Placed on a Screen”
(page 6-132)
The capacity of ∗∗∗ exceeds Make sure the data capacity per screen ) “6.14 Restric-
the limit. does not exceed 1MB by separating the tions 6.14.1 Restric-
tions for Creating
parts on different screens.
Screens „ No. of
Screens that can be
Created” (page 6-131)
Continued

GP-Pro EX Reference Manual 30-12

Errors Displayed while Error Checking

Error Message Handling method Reference

An error exists in ∗∗∗. Make sure to place only one Display.
The Data Display (with input
permit), the Sampling Data
Display, and the Special Data 
Display (displayed in CSV)
cannot be placed at the same
time.
An error exists in ∗∗∗. Remove the Data Display’s input permit )“14.12 Data Dis-
Data Display (with Popup Key- feature, or use the [Bit] action settings play/Input Settings
pad) is not available on a win- instead of the [Touch] action. Guide 14.12.1
dow screen. Numeric Display”
(page 14-53)
An error exists in ∗∗∗. Make sure to only place 1 Alarm part ) “19.3 Viewing
Only 1 alarm summary fea- (Summary) on the screen. For any oth- Active Alarms in a List
ture can be placed on a ers, the action may not function cor- 19.3.2 Setup Proce-
screen. rectly. dure” (page 19-14)

An error exists in ∗∗∗. When multiple Alarm parts (History) ) “19.9 Settings
Only 1 alarm part that uses the are placed on the screen, sub displays Guide 19.9.3 Text
sub display can be placed on a will not function. Ensure there is only Alarm Settings Guide”
screen. one Alarm part (History). (page 19-118)

An error exists in ∗∗∗. Make sure to only place 1 text alarm on ) “19.10 Restric-
Only 1 text alarm can be the screen. For any others, the action tions 19.10.4 Text
placed on a screen. Alarm Restrictions”
may not function correctly.
(page 19-137)
An error exists in ∗∗∗. Make sure to only place 1 Picture Dis- ) “10.6 Restric-
Only 1 CF file display feature play (CF file display feature) on the tions 10.6.4 Restric-
of the Picture Display can be tions for Picture
screen. For any others, the action may
used in a screen. Display (CF Image
not function correctly. Display)” (page 10-56)
An error exists in ∗∗∗. Make sure that the no. of displayed
Up to 512 display positions, Image Display parts placed on one
whose no. is set in Move Dis- screen does not exceed 512. ) “10.6 Restric-
play, can be placed on a tions 10.6.3 Restric-
screen. tions for Picture
An error exists in ∗∗∗. Please lessen the no. of Image Display Display (Move Dis-
Up to 30 move indications play)” (page 10-54)
parts placed on the screen.
(marks) of Picture Display can
be placed in a screen.
An error exists in ∗∗∗. Make sure to only place 1 Special Data
Only 1 data transfer feature of Display (data transfer feature) on the
the Special Data Display can 
screen. For any others, the action may
be used on a screen. not function correctly.
Continued

GP-Pro EX Reference Manual 30-13

Errors Displayed while Error Checking

Error Message Handling method Reference

An error exists in ∗∗∗. Make sure to only place 1 Special Data
Only 1 CSV display feature of Display (CSV display feature) on the
the Special Data Display can screen. For any others, the action may
be used on a screen. not function correctly.
An error exists in ∗∗∗. Make sure to only place 1 Special Data
Only 1 File Manager Display Display (File Manager feature) on the
(Special Data Display) can be
placed on a screen.
screen. For any others, the action may ) “25.13.2 Restric-
not function correctly. tions on Displaying/
Editing/Printing CSV
An error exists in ∗∗∗. Make sure to use the CSV display fea- Data „ Display
The edit mode of the CSV dis- ture of a Special Data Display placed on Restrictions” (page
play feature of the Special a base screen. 25-116)
Data Display cannot be placed
on a window screen.
An error exists in ∗∗∗. Make sure to use the File Manager fea-
The File Manager Display fea- ture of a Special Data Display placed on
ture of the Special Data Dis- a base screen.
play isn’t available on the
window screen.
An error exists in ∗∗∗. Make sure to only place 1 Sampling Data
Only 1 Sampling Data Display Display on the screen. For any others, the 
can be placed on a screen. action may not function correctly.
An error exists in ∗∗∗. Make sure to only place 1 Switch/Lamp
Only 1 Historical Data Display (Historical Data Display feature) on the
Switch can be placed on a screen. For any others, the action may ) “17.8.2 Restric-
screen. tions for Historical
not function correctly.
Trend Graphs „
An error exists in ∗∗∗. Make sure to only place 1 Historical Restrictions for Dis-
Only 1 Historical Trend Graph Trend Graph (Historical Data Display play Historical Data”
with the Historical Data Dis- feature) on the screen. For any others, (page 17-71)
play feature selected can be the action may not function correctly.
placed on a screen.
An error exists in ∗∗∗. Make sure that the number of Window
Up to 3 windows (up to 2 in the parts placed on the screen for continu-
case of global windows) in
which continuous read is set
ous read settings does not exceed 3 (2 ) “18.7 Window
when using Global Windows). Any Part Settings Guide
can be placed on a screen. other Windows will not function, how- 18.7.1 Bit Action”
ever, up to 3 continuous read Windows (page 18-22)
and 381 common Windows can be
placed on the screen.
Only 1 keypad can be called Make sure to only place 1 keypad (call
up on a screen. screen with a registered keypad) on the ) “9.10 Pasting an
screen. For any others, the action may Image” (page 9-62)
not function correctly.
A duplicate security setting Please set a different password for each ) “22.5 Common
password exists. Please level. Settings Guide (Secu-
change the password. rity Settings) 22.5.1
Password Settings”
(page 22-9)

GP-Pro EX Reference Manual 30-14

Transmission Errors

30.3 Transmission Errors

Error Message Cause and Solution Reference

Invalid IP Address The designated IP address’ value is illegal.

Input a correct IP address.
The IP Address already exists. When adding an IP address, the IP
Add/Change is disabled. address is already set. Designate an 
unused IP address.
Failed to receive the folder list. The folder displayed in the CF-card tool
Moved to the root folder. could not display so the display moved
to the root folder.
The cause can be that the folder has
been deleted or that the CF-card has
been changed. ) “27.5 Transferring
Only Data to a CF-
Confirm whether the folder has been
Card” (page 27-27)
deleted or the CF-card has been taken out.
The appointed file name This appears when you are trying to
already exists. Please specify rename a file in the CF-card tool and the
another name. file name already exists.
Designate an unused file name.
Disconnected. The CF-card The connection has been cut because of
connection will be terminated. a removed cable, etc.
Make sure that all cables are correctly
connected.
[LAN]
• Make sure that the PC’s IP address is
correctly set. 
• Make sure that the type of cable is cor-
rect.
[USB]
• Make sure that the USB cable is made
by Digital Electronics Corporation.
• Make sure that the driver is installed.
Invalid password The password that you have entered is
incorrect.
Enter the correct password. ) “27.6 Permitting
Transfer with Pass-
Invalid password. This appears when you enter the incor- words” (page 27-30)
Transmission was canceled. rect password 3 times.
Enter the correct password.
Failed to open the socket. The LAN port is not enabled.

Check the PC’s LAN settings.
Failed to read the project. Either the file is damaged, or the file
you have selected is not a project file. 
Select the correct project file.
Continued

GP-Pro EX Reference Manual 30-15

Transmission Errors

Error Message Cause and Solution Reference

Failed to connect to the main Either a cable is loose, or you are using
unit. an unsupported main unit. Confirm the ) “27.2 Transferring
with a USB Transfer
cable’s type and connection, and make Cable” (page 27-4)
sure the USB driver is installed.
Failed to access the file. You may not have permission to access
this file. 
Check the PC’s access privileges.
The above was during com- You cannot communicate either
munication. because the cable is disconnected, or
because of noise. Check the cable’s
surroundings and make sure that the 
cable is not severed, and that no noise
is occuring. (Do not use a USB exten-
sion cable, etc.)
The memory error occurred. The PC’s memory is insufficient. Shut
down another application or restart the 
OS and run the transfer tool again.
Failed to recognize the desti- You are trying to transfer to a device
nation main unit. Please con- that cannot be recognized by the editor.
firm whether the model is Confirm whether or not the destination 
supported by GP-Pro EX or unit is a GP.
the transfer tool.
Failed to acquire the informa- Either the system is not downloaded,
tion. or the model is not supported.
Confirm whether the model is sup-
) “27.1 Settings
Menu” (page 27-2)
ported, and transfer the main unit’s
system again.
Invalid password. The password cannot be checked. The
Transmission was canceled. file may be damaged. Please check it
again in an area with no electrical 
noise. (Do not use a USB extension
cable, etc.)
Failed to connect because the It is communicating with another com-
main unit was in communica- puter. 
tion with the transfer tool. Wait until the communication finishes.
Failed to write data. The file cannot be accessed and cannot ) “27.7 Transfer
be written to the GP due to damage, etc. Tool Settings Guide
After checking the access privileges 27.7.1 [Transfer Set-
for the PC’s hard drive, force the data tings] Settings Guide”
to be sent. (page 27-37)

Continued

GP-Pro EX Reference Manual 30-16

Transmission Errors

Error Message Cause and Solution Reference

Failed to receive the project. A data error occurred when receiving
Please execute it again. data.
Confirm that there is not a lot of noise 
occurring. (Do not use a USB exten-
sion cable, etc.)
Not send project. The project data does not exist on the
GP unit. (The unit is showing the default
Initial Start Mode screen, etc.) Or the
) “27.1 Settings
Menu” (page 27-2)
data is damaged.
First, transfer the project.
Failed to save the CF-card Either the CF-card is not correctly
data. inserted, or it is write-protected.
Make sure the CF-card can be used (you

may not be able to access CF-cards not
made by Digital Electronics Corpora-
tion).
The project does not agree The transfer source project and the ) “27.4 Confirming
with the transfer destination project inside the main unit are different Projects’ Changes
main unit. Prior to Transfer
and therefore could not be compared.
(Comparison)” (page
Only the same project can be compared. 27-24)
The format went wrong. The initialization of the main unit device
failed.

Transfer again in a location where there
is not a lot of noise occurring.
The transfer destination main The designated communication device
unit was not found. does not exist or cannot be used.

Confirm the PC’s LAN settings and
check if the USB driver is installed.
Failed transfer. An error occurred during communica-
tion.
Confirm that there is not a lot of noise 
occurring. (Do not use a USB extension
cable, etc.)
File access went wrong with
the Machine.
The data write to the main unit failed ) “27.7 Transfer
due to a flash malfunction. Tool Settings Guide
If there is no improvement even after a 27.7.1 [Transfer Set-
forced transfer, contact customer sup- tings] Settings Guide”
port. (page 27-37)

Whether CF card is not Confirm whether the CF-card is cor-

inserted or non-supported rectly inserted. (You may not be able to
model. 
access CF-cards not made by Digital
Electronics Corporation.)
Continued

GP-Pro EX Reference Manual 30-17

Transmission Errors

Error Message Cause and Solution Reference

The appointed file name There is a directory with the same name
already exists. Please specify as the file you are trying to copy.
another name. Delete the content of the CF-card and ) “27.5 Transferring
Only Data to a CF-
retransmit the file. If an error occurs Card” (page 27-27)
while you are transmitting the project,
force the transfer.
Failed to write to the CF-card. The CF-card may not be correctly
inserted, or it may be write-protected.

Make sure that the files in the CF-card
are not write-protected.
The file required for transfer- A file needed for transfer is damaged or ) “27.7 Transfer
ring was not found. does not exist on the hard drive. Tool Settings Guide
27.7.4 Transferring
Reinstall the transfer tool.
when Only Transfer
Tool is Installed” (page
27-41)
The timeout error occurred. Confirm that there is not a lot of noise
occurring. (Do not use a USB extension 
cable, etc.)
Exception error. A module needed for transferring may ) “27.7 Transfer
not be correctly installed. Tool Settings Guide
27.7.4 Transferring
Reinstall the transfer tool.
when Only Transfer
Tool is Installed” (page
27-41)
Failed to send the project. The The data size of the project file you are
size of the project exceeds the trying to transfer exceeds the GP’s ) “6.7 Seeing the
max capacity. screen capacity. Project Information”
Decrease the data size by deleting (page 6-36)
unnecessary screen data, etc.
This project is the one created Please save the data with the regular
with the Trial version of the version (Product version).
drawing software. Please save 
it with the Product version
before executing transmission.

GP-Pro EX Reference Manual 30-18

Errors Displayed on the GP

30.4 Errors Displayed on the GP

„ Application Errors
Error No. Error Message Cause and Solution Reference
RAAA001 No project data No project file exists. ) “27.2 Transfer-
exists. (Transfer a Transfer a project. ring with a USB
project.) Transfer Cable 27.2.2
Transfer Procedure „
Transfer from PC to
GP (Send)” (page 27-
5)
) “27.3 Transfer-
ring Using Ethernet
(LAN) 27.3.2 Transfer
Procedure „ Transfer
from PC to GP
(Send)” (page 27-12)
RAAA002 The project data size The project data size exceeds the maxi-
exceeds the capacity. mum capacity. Or, the number of
screens exceeds 16,000 files. Reference ) “6.7 Seeing the
Project Information”
the “Project Information” in GP-Pro (page 6-36)
EX, and make sure it does not exceed
the general capacity.
RAAA003 The project data is There is an error in the project file. ) “27.2 Transfer-
invalid. (Transfer the Transfer the project again. ring with a USB
project again.) Transfer Cable 27.2.2
Transfer Procedure „
Transfer from PC to
GP (Send)” (page 27-
5)
) “27.3 Transfer-
ring Using Ethernet
(LAN) 27.3.2 Transfer
Procedure „ Transfer
from PC to GP
(Send)” (page 27-12)
RAAA004 The system screen The system screen does not exist or is ) “27.7 Transfer
is invalid. (Execute invalid. Tool Settings Guide
forced transfer.) 27.7.1 [Transfer Set-
Force a transfer.
tings] Settings Guide”
(page 27-37)
RAAA005 The specified initial The screen cannot display because the
screen no. does not screen number designated in the Initial ) “6.13 Settings
exist. (XXXX) Screen Settings does not exist in the Guide 6.13.6 [System
Settings Window]
project. Change the Initial Screen No. Setting Guide ‹ Dis-
or add the screen. The screen number play Settings” (page
designated in the parentheses is dis- 6-90)
played.
Continued

GP-Pro EX Reference Manual 30-19

Errors Displayed on the GP

Error No. Error Message Cause and Solution Reference

RAAA006 The project data There are functions that cannot be rec-
contains functions ognized by the runtime program.
that are not sup- The editor’s version and runtime’s ver- 
ported by this ver- sion may not match. Update the runt-
sion. ime’s version.
RAAA007 The no. of parts in There are more than 384 parts set on a ) “6.14 Restric-
the screen exceeds single screen. tions 6.14.1 Restric-
the limit. (MAX 384) tions for Creating
The number of parts exceeds the limit
Screens „ No. of
during a screen change or when open- Screens that can be
ing a window. Make sure to set parts Created” (page 6-
within the permitted range. 131)
RAAA008 The font (XXXX) The font you are trying to display does
does not exist. not exist in the system. Download the
(Transfer the font font into the system.
with the project.) The following table shows the font
names.
) “6.13 Settings
English Standard Guide 6.13.6 [System
Japanese Standard Settings Window]
Korean Standard Setting Guide „ [Font
Chinese Standard Settings] Settings
Taiwanese Standard Guide” (page 6-112)
English Stroke
Japanese Stroke
Korean Stroke
Chinese Stroke
Taiwanese Stroke

RAAA010 The CF card has not When trying to display a CF-card file
been inserted, or the with a Picture Display, the CF-card has
CF card hatch is not been inserted. Copy the image file ) User Manual
open. or JPEG file to the CF-card and insert
the CF-card into the GP3000 Series.
RAAA011 Failed to start from Regardless of whether DIP SW1 is ON,
the CF card. the necessary file does not exist to start
from the CF-card. Or the necessary file 
may have an error. Copy the startup
project to the CF-card again.
RAAA050 Clock Setting Error When changing the clock data, the data
write to the clock IC failed. 
The IC chip may be broken.
Continued

GP-Pro EX Reference Manual 30-20

Errors Displayed on the GP

Error No. Error Message Cause and Solution Reference

RAAA051 Low battery Due to the low voltage of the backup
lithium battery, the backup SRAM’s
data is erased, and the clock data will
not be correctly kept.
) User Manual
Supply enough power to the GP and set
the clock data again.
RAAA100 The system start The system device start address is not ) “6.13 Settings
device address is set correctly or has an error. Guide 6.13.6 [System
incorrect. Settings Window]
Set the correct address while offline, or
Setting Guide ‹ Sys-
transfer a project. tem Area Settings”
(page 6-110)
RAAA101 Illegal/Undefined A device address in the part or function
Device Address settings is illegal. Make sure to set the 
correct device address.
RAAA102 Failed to read from Failed to read from the device/PLC.
the Device/PLC. Confirm the connection status, such as
(XXXX) whether the communication cable is
disconnected, etc.
) User Manual
The part name is entered in the paren-
theses.
RAAA103 The specified The designated address is incorrect.
address is incorrect. Make sure to set the correct address. 
(XXXX)
RAAA120 D-Script Error (The The function called in the D-Script does
specified function not exist. Or there is an error in the
)
“Chapter 21
Program Com-
does not exist or the function. Check the function’s format.
mands and Expres-
function has an sions” (page 21-1)
error.)
RAAA121 D-Script Error Functions in the D-Script are nested to
(These functions are 10 levels or more.
nested to 10 levels Reduce the levels in the “if” and “loop” ) “21.8 Descrip-
or more.) structures. tion Expression
* A nesting level is when function A 21.8.3 loop - end-
calls function B, and then again when loop” (page 21-68)
function B calls function C (function
calling level).
RAAA122 D-Script Error (An An incompatible function was found in
expression exists, the project data’s D-Script. Update the 
that is not supported runtime’s version.
by this version.)
Continued

GP-Pro EX Reference Manual 30-21

Errors Displayed on the GP

Error No. Error Message Cause and Solution Reference

RAAA123 D-Script Error (The SIO Operation functions are used in a ) “6.13 Settings
SIO operation func- D-Script while the device/PLC settings Guide 6.13.6 [System
tion is used in a con- Settings Window]
are not set. Configure the device/PLC
dition where no Setting Guide „
settings. [Script Settings] Set-
Device/PLC has
tings Guide” (page 6-
been set.)
118)
RAAA124 The D-Script has an There is an error in the used D-Script. ) “Chapter 21
error. Check the commands’ format. Program Com-
mands and Expres-
sions” (page 21-1)
RAAA130 Global D-Script The total number of Global D-Scripts
Error. (The Total No. exceeds the limit. The maximum num-
of Global D-Scripts ber of Global D-Scripts available is 32
exceeds the maxi- (each function also counts as one ) “20.9 Restric-
mum of 32.) script). tions 20.9.1 D-Script/
Global D-Script
RAAA131 Global D-Script The total of all devices in the Global D- Restrictions” (page
Error. (The total no. Script exceeds the limit of 255 devices. 20-55)
of devices exceeds Reduce the number of used devices by
the maximum of using the Memory Operation function,
255.) etc.
RAAA132 Global D-Script Error
(The specified func-
The function called in the Global D-
Script does not exist. Or there is an
) “Chapter 21
Program Com-
tion does not exist or error in the function. Check the func- mands and Expres-
the function has an tion’s format. sions” (page 21-1)
error.)
RAAA133 Global D-Script Error Functions in the Global D-Script are
(These functions are nested to 10 levels or more.
nested to 10 levels Reduce the levels in the “if” and “loop” ) “21.8 Descrip-
or more.) structures. tion Expression
* A nesting level is when function A 21.8.3 loop - end-
calls function B, and then again when loop” (page 21-68)
function B calls function C (function
calling level).
RAAA134 Global D-Script Error An incompatible function was found in
(An expression the project data’s Global D-Script.
exists, that is not Update the runtime’s version. 
supported by this
version.)
RAAA135 Global D-Script Error SIO Operation functions are used in a ) “6.13 Settings
(The SIO operation Global D-Script while the device/PLC Guide 6.13.6 [System
function is used in a Settings Window]
settings are not set. Configure the
condition where no Setting Guide „
device/PLC settings. [Script Settings] Set-
Device/PLC has
tings Guide” (page 6-
been set.)
118)
Continued

GP-Pro EX Reference Manual 30-22

Errors Displayed on the GP

Error No. Error Message Cause and Solution Reference

RAAA136 The Global D-script There is an error in the used Global D- ) “Chapter 21
has an error. Script. Check the commands’ format. Program Com-
mands and Expres-
sions” (page 21-1)
RAAA140 Extended D-Script
Error (The total no.
The total number of Extended Scripts ) “20.9 Restric-
exceeds the limit. The maximum num- tions 20.9.2
of functions exceeds ber of Extended Scripts is 255. Extended Script
the max of 255.) Reduce the number of scripts by com- Restrictions” (page
bining two scripts into one, etc. 20-58)

RAAA141 Extended D-Script

Error (The specified
A function called in the Extended Script
) “Chapter 21
does not exist. Or there is an error in the Program Com-
function does not function. Check the function’s format. mands and Expres-
exist or the function sions” (page 21-1)
has an error.)
RAAA142 Extended D-Script Functions in the Extended Script are
Error (These func- nested to 10 levels or more.
tions are nested to Reduce the levels in the “if” and “loop” ) “21.8 Descrip-
10 levels or more.) structures. tion Expression
* A nesting level is when function A 21.8.3 loop - end-
calls function B, and then again when loop” (page 21-68)
function B calls function C (function
calling level).
RAAA143 Extended D-Script An incompatible function was found in
Error (An expres- the project data’s Extended Script.
sion exists, that is Update the runtime’s version. 
not supported by this
version.)
RAAA144 Extended D-Script SIO Operation functions are used in a ) “6.13 Settings
Error (The SIO oper- Extended Script while the device/PLC Guide 6.13.6 [System
ation function is used Settings Window]
settings are not set. Configure the
in a condition where Setting Guide „
device/PLC settings. [Script Settings] Set-
no Device/PLC has
tings Guide” (page 6-
been set.)
118)
RAAA145 The Extended D- There is an error in the used Extended ) “Chapter 21
Script has an error. Script. Check the commands’ format. Program Com-
mands and Expres-
sions” (page 21-1)
RAAA150 The provided pass- The security feature’s password input is ) “22.4 Password
word is incorrect. incorrect. Confirm that the input is cor- Input Window 22.4.1
Please enter the cor- rect (upper-case/lower-case letters, etc.) Introducing the
rect one. and enter the password again. Password Input
Window” (page 22-
7)
Continued

GP-Pro EX Reference Manual 30-23

Errors Displayed on the GP

Error No. Error Message Cause and Solution Reference

RAAA151 Change the screen This appears when a screen change
from the host. occurs from the PLC (host) by the forced
screen change method (the traditional
method for a screen change), and you

cancel the displayed password input.
If you want to cancel, make sure to use a
cancel notification bit and return to the
previous screen from the PLC (host).
RAAA152 Cannot use the COM This appears when the COM port you
port. are trying to use is already in use by ) “7.4 Changing a
Device/PLC” (page 7-
another feature. Check the settings 18)
again.
RAAA153 No dictionary file The English dictionary file does not
was found. exist in internal storage or in the CF- 
card. Transfer the project data again.
RAAA154 The specified filing This appears if the designated filing
data cannot be used data does not match the project data ) “24.6 Saving
with this project. Sampled Data to a
when transferring filing data from the CF-Card (Save in
CF-card to SRAM. Make sure to use CSV)” (page 24-20)
filing data that matches the project data.
RAAA155 The IP address A machine with the same IP address
duplicates that of
another device.
exists on the network. Change the IP
address of this machine or of the other
) “27.3 Transfer-
ring Using Ethernet
Please change the machine. (LAN) 27.3.2 Transfer
address of either this
Procedure „ Transfer
machine or the other. from PC to GP
(IP:XXX.XXX.XXX.X (Send)” (page 27-12)
XX,MAC:XX:XX:XX:
XX:XX:XX)*1
RAAA156 The 9th pin of the The COM port’s 9-pin could not be set to ) “6.13 Settings
COM port has not VCC (5V power supply). Check the Guide 6.13.6 [System
been set to VCC (5V COM port’s connection cable and the Settings Window]
Power Supply). machine it is connected to. Then reset Setting Guide „
Please check your [Script Settings] Set-
the machine or verify the project’s script tings Guide” (page 6-
cable or connected
settings are set to a 5V power supply. 118)
equipment.
RAAA157 Cannot put the The connected device (main PLC) allot-
Device/PLC into ted to the System Top Device Address
offscan state when has been set to off-scan. The main PLC ) “6.13 Settings
the system start Guide ‹ System
cannot off-scan. If you want to off-scan Area Settings” (page
device address is the main PLC, remove the setting that
assigned to it. 6-110)
uses the System Data Area. Otherwise,
cancel the main PLC’s off-scan setting.
*1 IP addresses are shown as decimal, MAC addresses are shown as hexadecimal.

GP-Pro EX Reference Manual 30-24

Errors Displayed on the GP

„ System Errors
‹ When the GP’s internal system will not start correctly
When there is a problem with the files related to starting the system, the following error mes-
sages will be displayed on the forced transfer screen. Transfer the system data again with the
transfer tools.

• For details about the transfer tools, please refer to “27.7 Transfer Tool Settings
Guide” (page 27-35) .

Error Message Affected Files Cause

Boot.cfg file, needed for startup, is
Start up Error : Boot.cfg BOOT.CFG
deleted or damaged
Default font data is deleted or dam-
Start up Error : Default Font ∗∗∗∗∗∗.FNT
aged
Start up Error : LanSys.cfg LANSYS.CFG LAN settings file is damaged
Files needed to start the GP system
Start up Error : System.cfg SYSTEM.CFG
(system settings files) do not exist
Abnormal Boot.cfg file data in the
Start up Error : CF memory loader BOOT.CFG
CF-card during startup
Start up Error : CF MOUNT Error  CF-card read failed during startup
BOOT.SYS
LDMODULE.SYS GP internal system data is deleted
Start up Error : Runtime Load NG
STARTUP.SYS or damaged
RUN∗∗∗∗.SYS
Errors occurred during the GP sys-
tem’s startup:
Start up Error : Runtime Start NG
• Default font load error
• User font load error
Compulsion Transfer Mode Forced transfer display due to

(DipSW2=ON) dipswitch 2 = ON*1
Compulsion transfer display forced
Compulsion Transfer Mode by continuously touching the right
(Panel Touch) or left bottom of the screen during
startup. *1
*1 This item does not indicate an error

GP-Pro EX Reference Manual 30-25

Errors Displayed on the GP

‹ When an abnormal file is detected during the GP’s startup

When there is a problem with the files needed after the system starts up, the following error
messages will be displayed on the normal transfer screen. After fixing the problem, transfer
the files again with the transfer tools.

• For details about the transfer tools, please refer to “27.7 Transfer Tool Settings
Guide” (page 27-35) .

Error Message Cause and Solution Reference

An illegal or undetermined Appears when the device address used
Device Address exists (∗∗∗∗∗). by a part or function’s settings is
Please check the settings and invalid. The part or function name
transfer the project data again. 
using the invalid address is displayed
in the brackets. However, sometimes
the brackets are not displayed.
Cannot read the file (∗∗∗∗∗) A file needed for startup could not be
required for startup. Please read. Transfer again and restore the
transfer the project data again. system. The file name displayed inside 
the brackets is either abnormal or does
not exist.
The no. of Devices/PLCs The no. of devices/PLCs exceeds the ) “6.13 Settings
exceeds the limit. Please maximum setting. (Large-scale units: Guide 6.13.6 [Sys-
check the settings and transfer tem Settings Win-
4, medium-scale units: 2). Reconfirm
the project data again. dow] Setting Guide
the project settings and transfer it „ [Peripheral List]
again. Settings Guide”
(page 6-113)

GP-Pro EX Reference Manual 30-26