Dell™ U2410 Flat Panel Monitor User's Guide

About Your Monitor

Setting Up the Monitor

Operating the Monitor

Solving Problems

Appendix

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loess of data if instructions are not
followed.

WARNING: A WARNING indicates a potential for property damage, personal injury or death.

Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the caution is mandated by
regulatory authority.

Information in this document is subject to change without notice.

© 2009-2011 Dell Inc. All rights reserved.

Reproduction of these material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo are trademarks of Dell Inc; Microsoft and Windows either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.

Model U2410f

May 2011 Rev. A06

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 Back to Contents Page

About Your Monitor

Dell™ U2410 Flat Panel Monitor User's Guide

Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Universal Serial Bus (USB) Interface
Card Reader Specifications
Plug and Play Capability
LCD monitor Quality and Pixel Policy
Maintenance Guidelines

Package Contents
Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not
be available in certain countries.

l Monitor

l Stand

l Power Cable

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 l VGA Cable (attached to the monitor)

l DVI Cable

l DP Cable

l USB up stream cable (enables the USB ports and card reader on the monitor)

l Drivers and Documentation media

l Quick Setup Guide
l Safety Information

Product Features
The U2410 flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:

■ 24-inch ( 518.4 mm x 324 mm) viewable area display measured diagonally.

■ 1920 x 1200 resolution, plus full-screen support for lower resolutions.

■ Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.

■ Tilt, swivel, rotation and height adjustment capabilities.

■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.

■ Plug and Play capability if supported by your system.

■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

■ Software and documentation CD includes an information file (INF), Image color Matching File (ICM), and product documentation.

■ Security lock slot.

Identifying Parts and Features

Front View

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 Front View Control Panel

Label Description

Shortcut keys
1-3
*The default settings are Preset Modes Select, Brightness/Contrast
Select and Input Source Select.
1 Preset Modes Select
2 Brightness/Contrast Select

3 Input Source Select

4 OSD Menu Select
5 Exit
6 Power Button (with power light indicator)

NOTE:1~5 buttons are capacitive touch buttons, which are activated by placing your finger on the blue LED.

Back View

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 Back View Back View with monitor stand

Label Description/Use

VESA Mounting Holes (100mm)

1 To mount the monitor.
(Behind attached VESA Plate)
To indicate the positions and types of
2 Connectors Label
connectors.
3 Security Lock Slot To help secure your monitor.

4 Dell Soundbar Mounting Brackets To attach the optional Dell Soundbar.

5 Barcode Serial Number Label To contact Dell for technical support.
6 Regulatory Rating Label Lists the regulatory approvals.
To organize cables by placing them through the
7 Cable Management Slot
slot.

Side View

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 Right View Left View

Label Description

1 Card Reader. See Card Reader Specifications for more information.

2 USB Down Stream Ports

Bottom View

Bottom View

Label Description

1 AC Power Cord Connector

2 DC Power Connector for Dell™ Soundbar

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 3 DisplayPort Connector
4 HDMI Connector

5 DVI Connector-1
6 DVI Connector-2
7 VGA Connector
8 Composite Video Connector
9 Component Video Connectors

10 Audio Out (Support two channel output )

11 USB Upstream Port
12 USB Downstream Port

Stand Lock （Use a M3x14 threaded screw to

13
lock stand, screw not provided）

Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors for your monitor.

Power Management Modes

If you have VESA's DPMS compliance display card or software installed in your computer, the monitor automatically reduces its power consumption when not in
use. This is referred to as Power Save Mode. If input from keyboard, mouse or other input devices is detected by the computer, the monitor will automatically
"wake up". The following table shows the power consumption and signaling of this automatic power-saving feature:

VESA Modes Horizontal Vertical Sync Video Power Power Consumption

Sync Indicator

Normal operation (with Active Active Active Blue 132 W (Maximum)

max luminance, Dell
Soundbar and USB
active)

Normal operation Active Active Active Blue 75 W (Typical)

Active-off mode Inactive Inactive Blanked Amber Less than 1 W

Switch off - - - Off Less than 1 W

Activate the computer and wake up the monitor to gain access to the OSD.

NOTE: This monitor is TCO' 03 power management compatible.

NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the power cable from the
monitor.

Pin Assignments

VGA Connector

Pin 15-pin Side of the

Number Connected Signal Cable

1 Video-Red

2 Video-Green

3 Video-Blue

4 GND

5 Self-test

6 GND-R

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 7 GND-G

8 GND-B

9 Computer 5V/3.3V

10 GND-sync

11 GND

12 DDC data

13 H-sync

14 V-sync

15 DDC clock

DVI Connector

Pin Number 24-pin Side of the Connected Signal Cable

1 TMDS RX2-

2 TMDS RX2+

3 TMDS Ground

4 Floating

5 Floating

6 DDC Clock

7 DDC Data

8 Floating

9 TMDS RX1-

10 TMDS RX1+

11 TMDS Ground

12 Floating

13 Floating

14 +5V/+3.3V power

15 Self test

16 Hot Plug Detect

17 TMDS RX0-

18 TMDS RX0+

19 TMDS Ground

20 Floating

21 Floating

22 TMDS Ground

23 TMDS Clock+

24 TMDS Clock-

Composite Video Connector

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 Luma composite chroma

Component Video Connector

Pin Number 3-pin Side of the Connected Signal Cable (Cable not
included)

1 Y (Luminance signal)

2 Pb (Color differential signal)

3 Pr (Color differential signal)

DisplayPort Connector

Pin 20-pin Side of the Connected Signal

Number Cable

1 ML0(p)

2 GND

3 ML0(n)

4 ML1(p)

5 GND

6 ML1(n)

7 ML2(p)

8 GND

9 ML2(n)

10 ML3(p)

11 GND

12 ML3(n)

13 GND

14 GND

15 AUX(p)

16 GND

17 AUX(n)

18 HPD

19 Re-PWR

20 PWR

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 HDMI Connector

Pin 19-pin Side of the Connected Signal

Number Cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 Floating

14 Floating

15 DDC CLOCK (SDA)

16 DDC DATA (SDA)

17 GROUND

18 +5V POWER

19 HOT PLUG DETECT

Flat Panel Specifications

Screen type Active matrix - TFT LCD

Panel type IPS

Screen dimensions 24 inches (24-inch diagonal viewable image size)

Preset display area:

518.4mm (20.41 inches)

Horizontal

324.0mm (12.75 inches)

Vertical

Pixel pitch 0.27mmx0.27mm

Viewing angle 178° (Vertical) typical, 178° (Horizontal) typical

Luminance output 400 cd/m ²(typ)

Contrast ratio 1000:1 (typ), 80,000:1 (Max, Dynamic Contrast on)

Faceplate coating Antiglare with hard-coating 3H

Backlight 7 CCFL U-type system

Response Time 6ms panel typical (Grey to Grey)

Color Gamut 110 % (typ.)

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 * U2410 Color Gamut (Typical) is based on CIE1976 (110%) and CIE1931 (102%) .

Resolution

Horizontal scan range 30 kHz to 81 kHz (automatic)

Vertical scan range 56 Hz to 76 Hz

Maximum resolution 1920 x 1200 at 60 Hz

Video Supported Modes

Video display capabilities (DVI playback) 480i/480p/576i/576p/720p/1080i/1080p (Supports HDCP)

Video display capabilities (Composite playback) NTSC/PAL

Video display capabilities (HDMI playback) 480i/480p/576i/576p/720p/1080i/1080p

Video display capabilities (Component playback) 480i/480p/576i/576p/720p/1080i/1080p

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image size and centering:

Display Mode Horizontal Frequency Vertical Pixel Clock (MHz) Sync Polarity
(kHz) Frequency (Horizontal/Vertical)
(Hz)

VGA, 720 x 400 31.5 70.1 28.3 -/+

VGA, 640 x 480 31.5 59.9 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37.9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 1200 75.0 60.0 162.0 +/+

VESA, 1920 x 1200 74.5 60.0 154.0 +/-

Electrical
The following table lists the electrical specification:

Video input signals Analog RGB, 0.7 Volts +/-5%, 75 ohm input impedance
Digital DVI-D TMDS, 600mV for each differential line, 50 ohm input
impedance
HDMI, 600mV for each differential line, 100 ohm input impedance
per differential pair
DisplayPort, 600mV for each differential line, 100 ohm input
impedance per differential pair
Composite, 1 volt(p-p), 75 ohm input impedance
Component: Y, Pb, Pr are all 0.5~1volt(p-p), 75 ohm input
impedance
Synchronization input signals separate horizontal and vertical,
3.3V CMOS or 5V TTL level, positive or negative sync.
SOG (Sync on green)
AC input voltage/frequency/current 100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.)

Inrush current 120V: 40A (Max.)

240V: 80A (Max.)

Physical Characteristics
The following table lists the physical characteristics:

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 Connector type l VGA: Blue Connector
l DVI-D: White Connector
l DisplayPort: Black Connector
l Composite
l Component
l HDMI

Signal cable type l D-sub: Detachable, Analog, 15pin, shipped attached to the
monitor
l DVI-D: Detachable, Digital, 24pin, shipped detached from
the monitor
l DisplayPort: Detachable, Digital, 20pin, shipped detached
from the monitor
l Composite
l Component
l HDMI

NOTE: The composite, component and HDMI cables are

not included with the monitor.

Dimensions (with stand)

Height (Compressed) 393.0mm (15.47 inches)

Height (Extended) 493.0 mm (19.40 inches)

Width 559.7 mm (22.03 inches)

Depth 201.5 mm (7.93 inches)

Dimensions (without stand)

Height
365.1mm (14.37 inches)

Width 559.7 mm (22.03 inches)

Depth 81.0 mm (3.18 inches)

Stand Dimensions

Height (Compressed) 340.7 mm (13.41 inches)

Height (Extended) 370.7 mm (14.59 inches)

Width 309.7 mm (12.19 inches)

Depth 201.5 mm (7.93 inches)

Weight

Weight with packaging 11.60 kg (25.64 lb)

Weight with stand assembly and

9.57 kg (19.93 lb)
cables

Weight without stand assembly

(For wall mount or VESA mount
considerations - no cables) 6.50 kg (14.30 lb)

Weight of stand assembly 2.41 kg (5.30 lb)

Environmental
The following table lists the environmental limitation:

Temperature

0° to 40°C (32° to 104°F)

Operating

Storage: -20° to 60°C (-4° to 140°F)

Non-Operating
Shipping: -20° to 60°C(-4° to 140°F)

Humidity

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 10% to 80% (noncondensing)
Operating

Storage: 5% to 90% (noncondensing)

Non-Operating
Shipping: 5% to 90%(noncondensing)

Altitude

3,657.6 m (12,000 ft) max

Operating

12,192 m (40,000 ft) max

Non-Operating

Thermal dissipation 375 BTU/hour (maximum)

195 BTU/hour (typical)

Universal Serial Bus (USB) Interface

This monitor supports High-Speed Certified USB 2.0 interface.

Transfer speed Data Rate Power

Consumption

High speed 480 Mbps 2.5W (Max., each port)

Full speed 12 Mbps 2.5W (Max., each port)

Low speed 1.5 Mbps 2.5W (Max., each port)

USB Upstream Connector

Pin Number 4-pin Side of the connector

1 DMU

2 VCC

3 DPU

4 GND

USB Downstream Connector

Pin Number 4-Pin Side of the Signal Cable

1 VCC

2 DMD

3 DPD

4 GND

USB Ports

l 1 upstream - rear
l 4 downstream - 2 on rear; 2 on left side

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 NOTE: The monitor's 2.0 USB interface functions only if the computer is USB 2.0 compatible.
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode. If you switch
the monitor off and then switch it on, the attached peripherals may take a few seconds to resume normal
functionality.

Card Reader Specifications

Overview

l The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.

l The Flash Memory Card Reader is automatically recognized by Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7.

l Once installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.

l All standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.

Features

The Flash Memory Card Reader has the following features:

l Supports Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7 operating systems

l No Microsoft® Windows® 9X support from Dell

l Mass Storage Class device (No drivers are required under Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7)

l USB-IF certification

l Supports various memory card media

The following table lists the memory cards supported:

Slot Number Flash memory cards type

1 xD-Picture Card
Memory Stick Card (MS)/High Speed Memory Stick (HSMS)/Memory Stick Pro Card (MS
PRO)/Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/Mini Secure Digital (with Adapter)/TransFlash Card (with
Adapter)
MultiMedia Card (MMC)/Reduced Size MultiMedia Card (with Adapter)

Maximum Card Capacity Supported by the U2410 card reader

Card type Support Specification Memory Card Support Maximum U2410

Spec Version Capacity by Spec

MS Memory Stick Standard Format Specification 1.43 128MB Supported

MSPRO Memory Stick Pro Standard Format Specifications 1.02 32GB Supported

MSDuo Memory Stick Duo Standard Format Specifications 1.10 128MB/32GB Supported

MSDuo-HG Memory Stick Duo Standard Format Specifications 1.01 32GB Supported

xD xD Picture Card Specification 1.2 2GB Supported

SD SD Memory Card Specifications 2.0 32GB Supported

MMC MultiMedia Card System Specification 4.2 32GB Supported

NOTE: MSPRO includes MSPRO Duo and MS Micro.

NOTE: xD includes TypeM and TypeH.
NOTE: SD includes HS-SD, MiniSD and SD Micro. SD v2.0 spec includes SDHC.
NOTE: MMC includes MMCPlus, RS-MMC, MMC Mobile and MMC micro.

General

Connection type USB 2.0 High Speed Device (USB Full Speed Device compatible)

Supported OS Microsoft® Windows® 2000, Windows® XP, Windows® Vista and Windows® 7

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 Performance

Transfer Speed
Read: 480 Mb/s (max.)

Write: 480 Mb/s (max.)

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If required, the
user can select different settings, but in most cases monitor installation is automatic.

LCD monitor Quality and Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and
do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.

Maintenance Guidelines

Caring for Your Monitor

WARNING: Read and follow the Safety Instructions before cleaning the monitor.

WARNING: Before cleaning the monitor, unplug the monitor from the electrical
outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

l To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the
antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
l Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.
l Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors.

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Appendix
Dell™ U2410 Flat Panel Monitor User's Guide

Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell

WARNING: Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.

For information on safety instructions, see the Safety Information.

FCC Notice (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.

Contacting Dell
To contact Dell electronically, you can access the following websites and by phone:

l For support through the web, go to support.dell.com.

l For customers in the United States, call 800-W W W-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Visit support.dell.com.
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.
3. Click Contact Us on the left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

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Setting Up Your Monitor

Dell™ U2410 Flat Panel Monitor

If you have a Dell™ desktop or a Dell™ portable computer with internet access
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.

2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 again.

NOTE: If you are unable to set the resolution to 1920 x 1200, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.

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Setting Up Your Monitor

Dell™ U2410 Flat Panel Monitor

If you have non Dell™ desktop, portable computer, or graphic card

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Select Advanced.

4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).

5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).

6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920 x 1200 again.

NOTE: If you are unable to set the resolution to 1920 x 1200, please contact the manufacturer of your computer or consider purchasing a graphics
adapter that will support the video resolution of 1920 x 1200.

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Operating the Monitor

Dell™ U2410 Flat Panel Monitor User's Guide

Using the Front Panel Controls

Using the On-Screen Display (OSD) Menu
Setting the Maximum Resolution
Using the Dell Soundbar (Optional)
Using the Tilt, Swivel and Vertical Extension
Rotating the monitor
Adjusting the Rotation Display Settings of Your System

Using the Front Panel

Use the buttons on the front of the monitor to adjust the image settings. 1~5 are capacitive touch sensor keys, activated by placing the finger on the Blue LED
button.

1-3 Shortcut keys Use this key for direct access to the control menu that you define in the personalize menu.

For example, use the second shortcut key to activate Brightness/Contrast adjustment.

*The default settings are Preset Modes Select, Brightness/Contrast Select and Input Source Select.

1
Use this button to select different image modes on your monitor.
Preset Modes Select

2
Use this button for direct access to the "Brightness/Contrast" control menu.
Brightness/Contrast

3 Use Input Source Select button to select between different video signals that may be connected to your monitor.

Input Source Select l VGA input

l DVI-D 1 input
l DVI-D 2 input
l DisplayPort input

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 l HDMI input
l Component video input
l Composite video input

Displays the source selection bar. Touch and buttons to move between the setting options and Touch to select the input
source you want.

If VGA or DVI-D or DisplayPort or HDMI input is selected and all VGA and DVI-D and DisplayPort and HDMI cables are not connected, a
floating dialog box as shown below appears.

or

or

or

If either Composite, or Component input is selected and the cables are not connected or the video source is turned off, the screen does
not have an image. If any button is Touched (except power button), the monitor displays the following message:

or

4
Use this key to open the on-screen display (OSD). See Using the OSD Menu.
OSD Menu

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 5
Use this key to exit the OSD menu.
Exit

6
Use the power button to turn the monitor on and off.
Power button
(with power light The Blue LED indicates the monitor is on and fully functional. An amber LED indicates DPMS power save mode.
indicator)

Using the OSD Menu

NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor
automatically saves the changes. The changes are also saved if you change the settings and then wait for the
OSD menu to disappear.

1. Touch to launch the OSD menu and display the main menu.

Main Menu for Analog (VGA) Input

Or

Main Menu for non Analog (non VGA) Input

NOTE: Auto Adjust is only available when you are using the analog (VGA) connector.

2. Touch the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the
table for a complete list of all the options available for the monitor.

3. Touch the button once to activate the highlighted option.

4. Touch and button to select the desired parameter.

5. Touch to enter the slide bar and then use the and buttons, according to the indicators on the menu, to make your changes.

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 6. Touch return to the main menu or to exit the OSD menu.

Icon Menu and Submenus Description

Brightness/Contrast Allows you to adjust the brightness and contrast.

Brightness Brightness adjusts the luminance of the backlight.

Touch the button to increase brightness and Touch the button to decrease brightness (min 0 ~ max 100).

Contrast Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.
Touch the button to increase contrast and Touch the button to decrease contrast (min 0 ~ max 100).
The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen.

Back Touch to go back to the main menu.

Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with you

NOTE: In most cases, Auto Adjust produces the best image for your configuration. This option is only available when you are using the analo
connector.

Input Source The Input Source menu is to select between different video signals that may be connected to your monitor.

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 Scan Sources Scan for Sources, touch to scan for available input signals.

VGA Select VGA input when you are using the analog (VGA) connector. Touch to select the VGA input source.

DVI-D 1 & 2 Select DVI-D input when you are using the Digital (DVI) connector. Touch to select the DVI input source.

DisplayPort Select DisplayPort input when you are using DisplayPort connector. Touch to select the DisplayPort input source.

HDMI Select HDMI input when you are using HDMI connector. Touch to select the HDMI input source.

Component Select Component input when you are using component video connector. Touch to select the component input source.

Composite Select Composite input when you are using composite video connector. Touch to select the composite input source.

Back Touch to go back to the main menu.

Color Settings Allows you to set the image mode and color format.

Image mode submenu for VGA/DVI-D input(when DVI-D input, Auto Adjust is non-available) Image mode submenu

or

NOTE: Image modes are different between the VGA/DVI-D and Video inputs.

Input Color Format Choose the RGB option if monitor is connected to a computer or a DVD using a VGA or DVI cable. Choose the YPbPr option if monitor is connec
output setting is not RGB.

Gamma Allows you to set the color mode to PC or MAC.

Mode Selection Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a DVD, STB, or VC

Preset modes

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 VGA/DVI-D1/ DVD-D2/HDMI/DP input

Standard Mode suitable for desktop applications.

Multimedia Mode for multimedia applications, eg video playback.

Game Mode suitable for gaming applications. Use this mode for minimal input lag.

Warm Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photograph image editing, multimed

Cool Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text edito

Adobe RGB This mode is compatible with Adobe RGB (96 % coverage).

sRGB Emulates 72 % NTSC color.

Custom Color This mode allows users to have full control of the monitor's advance 6-axis color adjustments.

Use the or button to select the Gain, Offset, Hue, Saturation.

Gain: Select it to adjust input RGB signal gain level (default value are 100).

Offset: Select it to adjust RGB black-level offset value (default value are 50) to control your monitor base color.

Hue: Select it to adjust RGBCMY hue value individually.

Saturation: Select it to adjust RGBCMY saturation value individually.

Image mode submenu for Video input

Video input

Movie Mode suitable for movie playback.

Game Mode suitable for game applications.
Nature Mode suitable for nature scenes.
xvMode Mode suitable for xvYCC compliance source.

Hue This feature can make the video image color shift from green to purple. Use this feature to adjust the skin tone. Use
increases the green hue in the image
increases the purple hue in the image

NOTE: Hue adjustment is only available for video input.

Saturation Allows you to adjust the color saturation of the video image. Use or button to adjust the saturation from '0' to '100'
makes video image looks monochrome
makes video image looks colorful

NOTE: Saturation adjustment is only available for video input.

Reset Color Settings Returns your monitor color settings to those that were set at the time of manufacture.

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 Back Touch to go back to the main menu.

Display Settings
Use the Display Settings to adjust image.

Wide Mode Adjusts the image ratio as 1:1, Aspect or full screen.

NOTE: Wide Mode adjustment is not required at optimal preset resolution 1920 x 1200.

Horizontal Position Use the and buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+).

Vertical Position Use the and buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).

Sharpness
This feature can make the image look sharper or softer. Use or to adjust the sharpness from '0' to '100' .

Noise Reduction
Improve the motion picture quality by reducing noise on image edge.

Zoom Use the Zoom function to zoom in to specific area of interest.

Using the and keys to zoom in and out.

Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference.
Use the and buttons to adjust for best image quality.

Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), agai

NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input.

Dynamic Contrast Allows you to increase the level of contrast to provide sharper and more detailed image quality.

Display Info Displays the monitor's current settings.

Reset Display Settings Select this option to restore default display settings.

Back Touch to go back to the main menu.

PIP Settings This function brings up a window displaying image from another input source.

PIP/PBP submenu when PIP/PBP OFF (main source is VGA/DVI-D input) PIP/PBP submenu when PIP

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 or

PIP/PBP submenu when PIP/PBP ON (main source is VGA/DVI-D input) PIP/PBP submenu when PIP

or

NOTE: When using DVI source, the Auto adjustment is not available.

PIP Mode There are two modes: Picture in Picture (PIP) and Picture by Picture (PBP)
Use and to browse and to select "Off", "PIP" or "PBP".

When PIP/PBP activated When PIP/PBP is activated, select "Swap" to exchange the input source for the main screen and PIP/PBP window.

PIP Source Select an input signal for PIP/PBP. (VGA/DVI-D 1/DVI-D 2/DP (DisplayPort)/HDMI/Composite/Component)
Use and to browse and to select.

Size Select PIP window size.

Use and to browse and to select.

Position Select PIP window position.

Use and to browse and to select.

Contrast Adjust the contrast level of the picture in PIP/PBP Mode.

reduces the contrast

increases the contrast

Hue This function shifts the color of PIP/PBP image to green or purple. This is used to adjust for desired flesh tone color.

shifts image color towards green

shifts image color towards purple

Saturation Adjust the color saturation of PIP/PBP image.

makes the image look more monochrome

makes the image look more colorful

Back Touch to go back to the main menu.

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 Other Settings
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, an

Language Language option to set the OSD display to one of eight languages (English, Espanol, Francais, Deutsch, Japanese,Brazilian Portuguese,Simp

Menu Transparency Allows you to adjust the OSD background from opaque to transparent.

Menu Timer OSD Hold Time: Sets the length of time the OSD will remain active after the last time you Touched a button.
Use the and buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.

Menu Lock Controls user access to adjustments. When lock, no user adjustments are allowed. All buttons are locked. To unlock, touch the Exit button (
button) for 15 sec.

NOTE: Menu lock can also be activated by touching the Exit button (located above power button) for 15 sec. Touch the Exit button for 15 se

Menu Rotation Rotates the OSD by 90 degrees counter-clockwise. Your can adjust the menu according to your rotating your monitor

NOTE: Menu Rotation is not available when PIP/PBP is on.

Button Sound The monitor beeps everytime a new option is selected in the menu. This button enables or disables the sound.

Power Save Audio Turns the Audio Power on or off during power save mode.

DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via softw
can disable this feature by selecting "Disable".
Enable this feature for best user experience and optimum performance of your monitor.

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 LCD Conditioning If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning
several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn

Factory Reset Reset all OSD settings to the factory preset values.

Back Touch to go back to the main menu.

Personalize There are three shortcut keys on the front panel. Select one control menu for each shortcut key to allow direct access.

OSD Warning Messages

When the monitor does not support a particular resolution mode you will see the following message :

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 or

or

or

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges
addressable by this monitor. Recommended mode is 1920 X 1200.

When monitor enters Power Save mode, the following message appears :

or

or

Activate the computer and wake up the monitor to gain access to the OSD.
If you Touch any button other than the power button one of the following messages will appear depending on the selected input:
VGA/DVI-D/HDMI/DisplayPort input

or

or

Video Input

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 or

In PIP mode, when the monitor does not sense the selected second signal input, one of the following messages will appear depending upon the selected input
as long as the OSD screen is closed.
1. VGA 2. DVI-D 1 3. DVI-D 2 4. HDMI

or or or

5. DisplayPort 6. Composite 7. Component

or or

If either VGA, DVI-D, HDMI or DisplayPort input is selected and all VGA, DVI-D, HDMI and DisplayPort cables are not connected, a floating dialog box as shown below appears.

or or

or

NOTE: When there is no valid input signal and the monitor is switch off and on, any active PIP/PBP window will disappear. Please enter PIP/PBP submenu to bring back the PIP
window.

See Solving Problems for more information.

Setting the Maximum Resolution

1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 1920 x 1200.
4. Click OK.

If you do not see 1920 x 1200 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures.

If you have a Dell desktop or portable computer:

¡ Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

¡ Go to the support site for your computer and download the latest graphic drivers.
¡ Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar (Optional)

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 The Dell Soundbar is a stereo two channel system adaptable to mount on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to
adjust the overall system level, a blue LED for power indication, and two audio headset jacks.

1 Attach Mechanism

2 Headphone Jacks

3 Power Indicator

4 Power/Volume Control

Using the Tilt, Swivel and Vertical Extension

Tilt/Swivel
With the built-in pedestal, you can tilt and/or swivel the monitor for the most comfortable viewing angle.

NOTE: Stand is NOT attached when the monitor is shipped from the factory.

Vertical Extension

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 Stand extends vertically up to 100 mm + 5 mm.

Rotating the Monitor

Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted (Tilt) up to avoid hitting the bottom edge of
the monitor.

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 NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not
included with this monitor. To download the graphics driver, go to support.dell.com and see the Download section for Video Drivers for latest driver
updates.
NOTE: When in Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming etc.).

When in Portrait View Mode, PIP/PBP is not available.

Adjusting the Rotation Display Settings of Your System

After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of Your System.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for
information on rotating the 'contents' on your display.

To adjust the Rotation Display Settings:

1. Right-click on the desktop and click Properties.

2. Select the Settings tab and click Advanced.
3. If you have an ATI graphics card, select the Rotation tab and set the preferred rotation.
If you have an nVidia graphics card, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.
If you have an Intel graphics card, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card.

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 Back to Contents Page

Setting Up Your Monitor

Dell™ U2410 Flat Panel Monitor

Important instructions to set the display resolution to 1920 x 1200 (Maximum)

For optimal display performance while using the Microsoft® Windows® operating systems, set the display resolution to 1920 x 1200 pixels by performing the
following steps:

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1920 x 1200.

4. Click OK.

If you do not see 1920 x 1200 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:

1: If you have a Dell™ desktop or a Dell™ portable computer with internet access.

2: If you have non Dell™ desktop, portable computer, or graphic card.

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 Dell™ U2410 Flat Panel Monitor

User's Guide
Important instructions to set the display resolution to 1920 x 1200 (Maximum)

Information in this document is subject to change without notice.

© 2009-2011 Dell Inc. All rights reserved.

Reproduction of these materails in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, are trademarks of Dell Inc; Microsoft and Windows either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries. Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.

M o d el U2410f

May 2011 Rev. A06

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 Back to Contents Page

Setting Up the Monitor

Dell™ U2410 Flat Panel Monitor User's Guide

Attaching the Stand

Connecting the Monitor
Organizing Your Cables
Attaching the Soundbar (optional)

Attaching the Stand

NOTE: The stand is detached when the monitor is shipped from the factory.

To attach the monitor stand:

1. Remove the cover and place the monitor on it.

2. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor.
3. Press the stand till it snaps into its place.

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section, follow the safety instructions.

NOTE: USB uplink cable connection enables USB ports and card reader on the monitor to work.

To connect your monitor to the computer perform the following steps/instructions:

l Turn off your computer and disconnect the power cable.

l Connect the USB uplink cable.
l Connect either the white (digital DVI-D) display connector cable, the blue (analog VGA) display connector cable, or the black DisplayPort cable to the
corresponding video port on the back of your computer. Do not use all the cables on the same computer. Use all the cables only when they are
connected to different computers with appropriate video systems.

Connecting the White DVI Cable and USB uplink cable

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 NOTE: Your monitor supports two DVI ports. You can either choose DVI-D 1 or DVI-D 2 via input source on
the OSD menu using Input source select.

Connecting the Blue VGA Cable and USB uplink cable

Connecting the Black DisplayPort Cable and USB uplink cable

NOTE: The graphics are used for the purpose of illustration only. Appearance of the the computer may vary.

After you have completed connecting the DVI/VGA/DisplayPort cable, follow the procedure below to complete setting up your monitor:

l Plug the power cables for your computer and monitor into a nearby outlet.
l Turn on the monitor and the computer. Then change the input souce via the OSD Menu Input Source Select from VGA or DVI input to DisplayPort input.
If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems.
l Use the cable management slot on the monitor stand to organize the cables.

Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) use the cable management slot to
neatly organize all cables as shown above.

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 Attaching the Soundbar(Optional)

1 Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor.

2 Slide the Soundbar to the left until it snaps into place.

3 Connect the Soundbar with the DC power connector.

4 Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack.

CAUTION: Do not use with any device other than Dell Soundbar

NOTE: Monitor DC power connector +12 V DC output is for Dell Soundbar, that does not have built-in AC adapter, eg Dell AX510.

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 Back to Contents Page

Solving Problems
Dell™ U2410 Flat Panel Monitor User's Guide

Monitor Specific Troubleshooting

Built-in Diagnostics
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Troubleshooting the Dell™ Soundbar (Optional)
Card Reader Troubleshooting

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Troubleshooting Your Monitor

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and the monitor.

2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue
connector) cables from the back of computer.
3. Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.
While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll
through the screen.

or

or

4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor is
functioning properly.

NOTE: Self-test feature check is not available for Composite, and Component video modes.

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the first and fourth buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.

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 4. Carefully inspect the screen for abnormalities.
5. Press the fourth button on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.

The test is complete when the white screen appears. To exit, press the fourth button again.

If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.

OSD Warning Messages

For OSD-related issues, see OSD Warning Messages.

Common Problems
The following table contains general information about common monitor problems you might encounter.

Common Symptoms What You Experience Possible Solutions

No Video/Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connected
and secure.
l Verify that the power outlet is functioning properly using any other electrical equipment.
l Ensure that the power button is depressed fully.

No Video/Power LED on No picture or no brightness l Increase brightness & contrast controls via OSD.
l Perform monitor self-test feature check.
l Check for bent or broken pins in the video cable connector.
l Touch button 5 located above the power button, ensure that the correct input source is
selected via the Input Source Select menu.
l Run the built-in diagnostics.

Poor Focus Picture is fuzzy, blurry, or ghosting l Perform Auto Adjust via OSD.
l Adjust the Phase and Pixel Clock controls via OSD.
l Eliminate video extension cables.
l Reset the monitor to Factory Settings.
l Change the video resolution to the correct aspect ratio (16:10).

Shaky/Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD.
l Adjust the Phase and Pixel Clock controls via OSD.
l Reset the monitor to Factory Settings.
l Check environmental factors.
l Relocate the monitor and test in another room.

Missing Pixels LCD screen has spots l Cycle power on-off.

l Pixel that is permanently off is a natural defect that can occur in LCD technology

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.

Stuck-on Pixels LCD screen has bright spots l Cycle power on-off.
l Pixel that is permanently off is a natural defect that can occur in LCD technology

For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at:
support.dell.com.

Brightness Problems Picture too dim or too bright l Reset the monitor to Factory Settings.
l Auto Adjust via OSD.
l Adjust brightness & contrast controls via OSD.

Geometric Distortion Screen not centered correctly l Reset the monitor to Factory Settings.
l Auto Adjust via OSD.

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 l Adjust brightness & contrast controls via OSD.

NOTE: When using 'DVI-D', the positioning adjustments are not available.

Horizontal/Vertical Lines Screen has one or more lines l Reset the monitor to Factory Settings.
l Perform Auto Adjust via OSD.
l Adjust Phase and Pixel Clock controls via OSD.
l Perform monitor self-test feature check and determine if these lines are also in self
mode.
l Check for bent or broken pins in the video cable connector.

NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available.

Synchronization Problems Screen is scrambled or appears torn l Reset the monitor to Factory Settings.
l Perform Auto Adjust via OSD.
l Adjust Phase and Pixel Clock controls via OSD.
l Perform monitor self-test feature check to determine if scrambled screen appears in self
test mode.
l Check for bent or broken pins in the video cable connector.
l Restart the computer in the safe mode.

Safety-Related Issues Visible signs of smoke or sparks l Do not perform any troubleshooting steps.
l Contact Dell immediately.

Intermittent Problems Monitor malfunctions on & off l Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
l Reset the monitor to Factory Settings.
l Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.

Missing Color Picture missing color l Perform monitor self-test feature check.
l Ensure that the video cable connecting the monitor to the computer is connected properly
and is secure.
l Check for bent or broken pins in the video cable connector.

Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending
to the application.
l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.

Image retention from a static Faint shadow from the static image l Use the Power Management feature to turn off the monitor at all times when not in use
image left on the monitor for a displayed appears on the screen more information, see Power Management Modes).
long period of time l Alternatively, use a dynamically changing screensaver.

Video Problems

COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS

No Video No signal indicator is displayed l Check Video Input Selection

¡ Composite: Yellow colored RCA jack
¡ Component: Red, Blue, Green colored RCA jacks

Low Quality DVD playback Picture not crisp and some color distortion l Check DVD connection
¡ Composite gives good picture
¡ Component: Red, Blue, Green colored RCA jacks

Blinking Video Video is blinking or discontinuous l Check DVD connection

¡ Composite gives good picture
¡ Component: Red, Blue, Green colored RCA jacks

l Check if DVD player is HDCP compliant.

¡ Some non-compliant players may exhibit blinking video and others will display a
raster screen.

Product Specific Problems

SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS

Screen image is too small Image is centered on screen, but does not l Perform monitor reset on "Factory Reset".
fill entire viewing area

Cannot adjust the monitor with OSD does not appear on the screen l Turn the monitor off and unplug the power cord and then plug back and power on.
the buttons on the front panel

The monitor will not go into No picture, the LED light is blue. When l Move mouse or hit any key on the keyboard on the computer or activate video player, then

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 power saving mode. press "+", "-" or "Menu" key, the message access the OSD to set Audio to "off " state.
" No Composite input signal " or " No
Component input signal " will appear.

No Input Signal when you press No picture, the LED light is blue. When you l Check the signal source Make sure the Computer is not in power saving by moving the
the controls. press "+", "-" or "Menu" key, the message mouse or pressing any key on the keyboard.
" No Composite input signal " or " No l Check to make sure Video Source to Composite or Component is powered and playing
Component input signal " will appear. video media.
l Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable
if necessary.
l Re-boot the computer or video player.

The monitor will not fill the entire The picture can't fill the height or width of l Due to the non-standard formats of DVDs, the monitor may not show the full screen
screen. the screen. pictures.

NOTE: When choosing DVI-D, DisplayPort, HDMI, Composite or Component video, Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS

USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Switch off and then turn on the monitor again.
l Reboot the computer.

High Speed USB 2.0 interface is High Speed USB 2.0 peripherals working l Check that your computer is USB 2.0 capable.
slow. slowly or not at all. l Verify USB 2.0 source on your computer.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Reboot the computer.

Troubleshooting the Dell™ Soundbar

COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS

No Sound No power to Soundbar - the power l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
indicator is off. power indicator (blue LED) on the front of the Soundbar is illuminated.
(built-in DC power supply. i.e. U2410) l Confirm that the power cable from the Soundbar is plugged into the monitor.
l Confirm that the monitor has power.
l If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.

No Sound Soundbar has power - power indicator is l Plug the audio line-in cable into the computer's audio out jack.
on. l Set all Windows volume controls to their maximum.
l Play some audio content on the computer (i.e. audio CD, or MP3).
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
l Clean and reseat the audio line-in plug.
l Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound Computer's sound card is used as the l Clear any obstructions between the Soundbar and the user.
audio source. l Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
l Set all Windows volume controls to their midpoints.
l Decrease the volume of the audio application.
l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).

Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
l Decrease the volume of the audio source.
l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
l Clean and reseat the audio line-in plug.

Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound card or
audio source.
l Set all Windows audio balance controls (L-R) to their midpoints.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).

Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.
l Set all Windows volume controls to their maximum.
l Increase the volume of the audio application.
l Test the Soundbar using another audio source (i.e. portable CD player).

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 Troubleshooting the Card Reader

CAUTION: Do not remove the device while reading or writing media. Doing so may cause loss of data or malfunction in the media.

Problem Cause Solution

Drive letter is not assigned. Conflict with network drive letter. A. Right-click My Computer on the desktop, and then click Manage. Under Computer Management
(Windows® XP only) click Desk Management.

B. In the list of drives in the right panel, right-click Removable Device and then click
Letter and Paths.

C. Click Change, and in the drop-down box, specify a drive letter for the Removable Device
choosing one that is not assigned to the mapped network drives.

D. Click OK, ... then click OK again

Drive letter is assigned, but The media needs reformatting. Right-click the drive in Explorer and choose Format from the resulting menu.
the media is not accessible

The media has been ejected Displays the error message, "Error copying Reinsert the media and write or erase again.
during writing or erasing. file or folder."
Format the media for writing or erasing the same folder or file name.
Displays the error message, "Cannot write
folder (folder name) or file (file name),"
during writing, or, "Cannot remove folder
(folder name) or file(file name),". While
erasing, you cannot write or erase in the
same folder or file name.

Despite the disappearance Although the pop-up window disappears Format the media for writing or erasing the same folder or file name.
of the pop-up window, the during writing, if you eject your media while
media has been ejected the LED is still blinking, then you cannot
while the LED was blinking. complete your action on the media.

Cannot format or write on Write protect switch is enabled. Verify that the write- protect switch of the media is unlocked.
the media.
Card reader is not working USB interface is not working. Check that your monitor is powered on.

Reconnect the upstream cable from your computer to the monitor.

Reinsert the media.

Switch off and then turn on the monitor again.

Reboot the computer.

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