CV of Md. Naim Hasan Tarif
CV of Md. Naim Hasan Tarif
CV of Md. Naim Hasan Tarif
Professional Summary
Personable tech support engineer with 1.5+ year experience in well-known ISP company. Skilled in delivering technical support,
managing network operations, and maintaining enterprise-wide area networks devices (MikroTik Router, OLT,) across multi-
platform. I possess excellent analytical and critical thinking capabilities and use them to address complex challenges and consider
market needs. My ability to communicate well helps me be a great team player and work effectively with my clients to identify
objectives and requirements.
EDUCATION
Higher Secondary School Certificate (HSC) — Rural Development Academy Laboratory School &
college, Bogura February 2016 - March 2016
Group: Science
Secondary School Certificate (SSC) — Rural Development Academy Laboratory School & college,
Bogura June 2013 - January 2016
Group: Science
EXPERIENCE
Amber IT LTD
A leading internet service provider (Home & SME) in Dhaka, Bangladesh.
Installing. Configuring, implementing, maintaining networking devices, like Mikrotik Router, Cisco Router, Switch,
OLT, Access point, and diagnosing problems. Meeting new cultured people.
Work with L2 and L3 devices.
Ensure technical support to clients according to the online ticketing system.
Provide support to clients by answering questions and replying to emails, and following up on client's problem
Provide Remote Desk support like any desk and TeamViewer
Provide physical support to the client end, if need
Configure LAN, WAN, Wireless Router, Mikrotik Home Router like TP-Link, Mesh Router, D link, etc.
MAC Binding client router for ARP user and create secret for PPPOE user.
Logical installation/Handover for a new client (HOME & SME) and ensure per-client bandwidth and manage their
bandwidth.
Corresponding with IIG (BDHUB) for latency issues, games ping high, and site access-related problems.
Other responsibilities are provided by management from time to time
Training
Skills:
● Networking: VLAN, , DHCP, Routing(Static, Dynamic & Default),
● Configurations: MikroTik Router, Home Router, IP phone, printer, CCTV.
● Operating System: Windows 7, 8, 10;
● Tools: Cisco Packet Tracer, VMware.
● Others: Basic Programming, (HTML,CSS3, BOOTSTRAP 4, PHP, MySQL)
● Expertise in PSD to HTML Design
Extra-Curricular Activities:
● Volunteer of Robin Hood Army Bangladesh
● Volunteer in Rufaida Research Foundation (RRF)
● Member at Jukti Club
● Actively participated in various sports competitions.
Reference
Email: [email protected]