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ServiceNow Instance Architecture 4

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Alaina Shah
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60 views

ServiceNow Instance Architecture 4

Uploaded by

Alaina Shah
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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SERVICE-NOW

uses manages
triggers performs

DATA-PROCESSING

string business_rules_application DATA-EXPORT


MODULE-DATA-FLOW
MID-SERVER string workflows_activation string data_aggregation
string data_flow
string scripts_execution string data_sharing

string notifications_triggering

uses sends includes includes


connects_to includes includes
uses uses includes

EXTERNAL-SOURCE

string database INCIDENT PROBLEM CHANGE


BUSINESS-RULES WORKFLOWS SCRIPTED-ACTIONS NOTIFICATIONS REPORTING EXTERNAL-SYSTEM-EXPORT
string file_system string becomes_problem string becomes_change string implemented

string other_sources

sends_to

DATA-IMPORT-SET

string data_import

applied_to

TRANSFORM-MAP

string data_transform

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