ServiceNow Instance Architecture 2
ServiceNow Instance Architecture 2
string purpose
consists_of
MODULE-LAYER
string moduleName
string functionality
includes utilizes
includes
DATABASE-LAYER
string description
tracks connects_with_CMDB
maps_services
scans_network categorizes_CIs
identifies_problems
CMDB
DISCOVERY
INCIDENT-MANAGEMENT string CI_categorization
PROBLEM-MANAGEMENT CHANGE-MANAGEMENT string network_scanning SERVICE-MAPPING
string integration_with_user_portal string application_relationships
string problem_identification string impact_analysis string device_identification string CMDB_mapping
string notification_system string business_service_relationships
string data_recording
string hardware_relationships
contains
TABLE
string tableName
string keyAttributes
relates_to
CI
string type
string relationships