DEPARTMENT OF

EDUCATION

INFORMATION SYSTEMS

ALSDE Identity Management (AIM)

User Guide
 AIM (ALSDE Identity Management) Help

CONTENTS
CONTENTS ............................................................................................................................................................. 2
INTRODUCTION ..................................................................................................................................................... 3
NOTE ABOUT PREVIOUSLY USED EMAIL ADDRESSES ................................................................................................................3
CREATING AN ACCOUNT/LOGIN SCREENS ............................................................................................................. 4
LOGIN SCREEN ...............................................................................................................................................................4
Login screen with email address and password entered ......................................................................................5
SUCCESSFUL LOGIN .........................................................................................................................................................6
Successful login – no problems .............................................................................................................................6
Successful login – no Education Directory Positions .............................................................................................7
Successful login – no applications for Education Directory Positions ...................................................................8
USER PROFILE SCREEN ....................................................................................................................................................9
Load user profile to update Education Directory details .......................................................................................9
User profile screen – View mode .........................................................................................................................10
User profile screen – Edit mode ..........................................................................................................................11
User profile screen – After save ..........................................................................................................................12
RETURN TO MY APPLICATIONS........................................................................................................................................13
LOGIN ATTEMPT – MUST SET PASSWORD ..........................................................................................................................14
Set password email .............................................................................................................................................15
Set Password .......................................................................................................................................................16
incomplete Education Directory profile...............................................................................................................17
SECURITY QUESTIONS ...................................................................................................................................................18
ACCEPT TERMS ............................................................................................................................................................20
FORGOT PASSWORD......................................................................................................................................................21
Forgot password – no security questions ............................................................................................................22
Forgot password – no account ............................................................................................................................23
Forgot password – Answer Security Questions ...................................................................................................24
Forgot password – Reset Password ....................................................................................................................25
CREATE AN ACCOUNT ....................................................................................................................................................26
Create an account – email address entered ........................................................................................................26
Create an account – email received ....................................................................................................................27
Create an account – name and password ...........................................................................................................28
LOGOUT OF AIM .........................................................................................................................................................29
Logout of AIM – confirm logout ..........................................................................................................................29
Logout of AIM – logout confirmed ......................................................................................................................30

Page 2 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

INTRODUCTION
The Alabama State Department of Education has developed a Single-Sign-On system named AIM
(ALSDE Identity Management) to access secured applications for ALSDE users and external users.
Single Sign-On is a process whereby users only need to create a single username and password
to access all ALSDE applications.
Applications will be migrated to the new platform one at a time over the next several months.
Notification of each application’s migration will be included in release notes for each application.
As applications are migrated to the new platform, there will be changes to the login process. You
may access the migrated applications in two ways: Either by using your current link to the
application or by using the AIM portal page. The AIM portal page can be reached at
www.alsde.edu by selecting “Application Login” on the top right of the screen, then choosing
AIM from the list of portals. The AIM portal page is the preferred method to access applications
when you are outside of the Gordon Persons Building.

Note about previously used email addresses

You MUST login using the email address you previously used for the Education Directory (this
includes EDUCATEAlabama and LEADAlabama).

• If you cannot access email sent to this address, contact your principal or superintendent
to have your email address updated. THIS HAS TO BE DONE FIRST. DO NOT PROCEED
UNTIL THIS IS CORRECTED.
• If you have already created an account with a different email address, contact the ALSDE
Help Desk and provide your old and new email addresses.

Page 3 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

CREATING AN ACCOUNT/LOGIN SCREENS

You may access AIM in several ways:

• Go directly to the AIM portal by browsing to https://aim.alsde.edu,

• Access an AIM enabled application and be automatically redirected to AIM portal, or
• Select ALSDE Identity Management (AIM) from the Application Login link on the ALSDE
website.

Login screen

Page 4 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

LOGIN SCREEN WITH EMAIL ADDRESS AND PASSWORD ENTERED

Enter your email address and password, then select Login to continue.
If you have an existing Education Directory account, but you have never logged into AIM, enter
password as your password. See Login attempt – Must set password.

Page 5 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Successful login
SUCCESSFUL LOGIN – NO PROBLEMS

Page 6 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

SUCCESSFUL LOGIN – NO EDUCATION DIRECTORY POSITIONS

This screen will appear when you have not been assigned to any positions in the Education
Directory. Your AIM account is completely created, and you are visible to be assigned to a position
in the Education Directory.
Contact your principal or superintendent so they can assign you to a position. Then, see
Successful login – no problems.

Page 7 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

SUCCESSFUL LOGIN – NO APPLICATIONS FOR EDUCATION DIRECTORY POSITIONS

It is possible to be assigned to one or more positions in the Education Directory and not have
access to any applications on the AIM portal screen. If there is an application you feel you should
be able to access, contact your principal or superintendent so they can assign you to the correct
position for that application.
The ALSDE help desk is not able to assign school/LEA staff to a position in the Education
Directory. This must be done by the appropriate staff at the local level.

Page 8 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

User Profile Screen

LOAD USER PROFILE TO UPDATE EDUCATION DIRECTORY DETAILS

Select your username from the upper-right-hand corner of the screen, and then select the menu
option User Profile. See User profile screen – View mode.

Page 9 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

USER PROFILE SCREEN – VIEW MODE

Select Edit from the Demographic Details section to supply the missing demographic details. See
User profile screen – Edit mode.

Page 10 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

USER PROFILE SCREEN – EDIT MODE

Enter your SSN, select your sex, provide your date of birth (in mm/dd/yyyy format), and enter a
phone number. Then select Save. See User profile screen – After save.

Page 11 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

USER PROFILE SCREEN – AFTER SAVE

You should see a message stating your settings have been saved. If you receive any errors, please
correct the error and select save again. Once your settings are successfully saved, you should
Return to My Applications.

Page 12 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Return to My Applications

Select your username from the upper-right-hand corner of the screen, and then select the menu
option My Applications. See Successful login – no problems.

Page 13 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Login attempt – Must set password

If you have never logged into AIM before and you also had an existing Education Directory
account, then you will need to set your password. When trying to login, you will receive the
message above. Please check the email account listed and follow the instructions in the email
(see Set password email).
IF YOU DO NOT HAVE THE ABILITY TO CHECK THIS EMAIL ACCOUNT, CONTACT YOUR PRINCIPAL
OR SUPERINTENDENT TO UPDATE YOUR EMAIL ADDRESS IN THE EDUCATION DIRECTORY. Once
your address has been updated, use the new address.

Page 14 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

SET PASSWORD EMAIL

You will receive this email if you need to set your password (the first time you attempt to login,
or after an email address change). Open the link provided to set your password. This link is valid
for two hours. If you attempt to access after two hours, you will receive a message that the token
has expired. Please attempt to login again to get a new email.
See Set Password.

Page 15 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

SET PASSWORD

Enter your password in the Password field. Re-enter the same password in the Password (again)
field. Please note that your password must be between 8 and 16 characters long. Your password
must also include three of the four following conditions:

• a number
• an uppercase letter
• a lowercase letter
• a special character: .+@!^&*?|#$%-_
Select Set password to save your password. If your password does not meet all the requirements,
you will receive an error message. Once you supply a password that meets all of the
requirements, you should see another screen (Successful login, Security Questions, or Accept
Terms).

Page 16 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

INCOMPLETE EDUCATION DIRECTORY PROFILE

If any of your demographic information is missing from the Education Directory, you will receive
this screen. Please enter your SSN, sex, DOB, and work phone number, then select Save
demographics to continue.

Page 17 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Security Questions

Select a question from each drop-down box and supply an answer to the question. You must
remember these answers if you ever need to reset your password in the future.

Page 18 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Select Save answers to save your answers. A confirmation screen will appear.

Verify the questions you just selected and the answers you provided. If they are correct, then
select Save answers to continue; otherwise, select Edit answers to select different questions or
provide different answers.
See Accept Terms or Successful login.

Page 19 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Accept Terms

Read the restrictions imposed by the AIM system by selecting the link to view restrictions. Check
the box to acknowledge you read the restrictions. Read the terms of usage by select the link to
view terms of usage). Check the box to indicate you have agree to the terms of usage.
Select Yes, continue to save your settings (see Successful login). If you do not agree, then select
No, do not continue. You will be logged out and may not access any AIM-enabled applications.

Page 20 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Forgot password
If you set your password, but can't remember it, select the Forgot password? link from the login
screen.

Enter your email address and select Send reset email. You should receive an email with
instructions on resetting your password.
IF YOU DO NOT HAVE THE ABILITY TO CHECK THIS EMAIL ACCOUNT, CONTACT YOUR PRINCIPAL
OR SUPERINTENDENT TO UPDATE YOUR EMAIL ADDRESS IN THE EDUCATION DIRECTORY. Once
your address has been updated, use the new address.

Page 21 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

FORGOT PASSWORD – NO SECURITY QUESTIONS

If you have not set your security questions, or if the ALSDE help desk has removed your questions
because you could not remember the answers you provided during the account creation process,
you will receive an error message.

You must contact the ALSDE help desk to login.

Page 22 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

FORGOT PASSWORD – NO ACCOUNT

If you attempt to reset your password, but you do not have an account, you will receive the
following error message:

Please select Cancel, then choose Need an account? from the login screen. See Create an
account.

Page 23 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

FORGOT PASSWORD – ANSWER SECURITY QUESTIONS

After opening the link in the email received from the Forgot password screen, you will see the
following screen:

Enter the answers to each question. These answers should match the answers initially provided
on the Security Questions screen. Select Check Answers to verify you have authority to change
the password for this account. See Forgot password – Reset Password.

Page 24 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

FORGOT PASSWORD – RESET PASSWORD

Enter a new password and reenter the same password to confirm, then select Reset password.
You should be logged in with the new password. You may have an incomplete Education
Directory profile, need to Accept Terms, or have a Successful login.
Your new password must meet the requirements listed on Set Password.

Page 25 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Create an account

Enter your email address in the field provided. If you are already assigned to a position in the
Education Directory, you must use the same email address.
Select Create Account to begin the process of creating your account. You will receive an email
with a link; follow the instructions in the email.

CREATE AN ACCOUNT – EMAIL ADDRESS ENTERED

Page 26 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

CREATE AN ACCOUNT – EMAIL RECEIVED

You will receive this email if you attempt to create a new account. Open the link provided to
complete the account creation process. This link is valid for two hours. If you attempt to access
after two hours, you will receive a message that the token has expired. Please go back to Create
an account to generate a new token.
When you follow the link, you should see the screen in Create an account – name and password.

Page 27 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

CREATE AN ACCOUNT – NAME AND PASSWORD

Enter your first name in the first name field. Enter your last name in the last name field. If you
would like, you may enter your middle name in the middle name field, and/or your maiden name
in the maiden name field.
Enter your password in the Password field. Re-enter the same password in the Password (again)
field. Please note that your password must be between 8 and 16 characters long. Your password
must also include three of the four following conditions:

• a number
• an uppercase letter
• a lowercase letter
• a special character: .+@!^&*?|#$%-_
Select Create account to create your account. Once you successfully enter all required
information, you should see the Security Questions screen.

Page 28 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

Logout of AIM

Select the user menu (select your email address in the upper-right-hand corner), and then select
Logout. The logout confirmation screen is displayed – see Logout of AIM – confirm logout.

LOGOUT OF AIM – CONFIRM LOGOUT

Select Logout of all applications to completely logout of AIM. See Logout of AIM – logout
confirmed.

Page 29 of 30 8/29/2016 12:51:25 PM

 AIM (ALSDE Identity Management) Help

LOGOUT OF AIM – LOGOUT CONFIRMED

This screen will show that you are completely logged out of AIM and must enter your email
address and password to log back in to access any application to which you are authorized to
access.

Page 30 of 30 8/29/2016 12:51:25 PM