CH-1

Q. define hardware and software

Application software-provides services that the user requires to carry out

certain tasks
System software-provides services that the computer requires to operate
Q. why computers cannot read sensor data?

Q. sensors or humans for collecting data?

CPU-processes instructions entered into the computer in order to produce an
output

Q. role of the CPU? (it takes instructions, decodes them, and then executes
them)

Q. characteristics of RAM?

Q. difference between RAM and ROM?

Q. difference between internal storage and backing storage?

Q. compare and contrast cloud-based storage and internal backing
storage?

Q. why is backing storage needed?

Q. why is the main/internal memory needed?

Q. why are backing storage and internal memory both required?

Q. characteristics of backing storage?

Q. what is backup?

Q. advantages and disadvantages of CLI?

Q. disadvantages of CLI?
Q. features of GUI?
1. windows-ex: a web browser tab showing a website-used to display tasks-
can view more than one task at a time
2. icons-ex: the trash icon on a desktop for deleted files-used to recognize a
task
3. menus-ex: the file menu in Word with options such as Save and Open-used
to choose an available option
4. pointing device-ex: the arrow cursor used to click on icons and links-used
to select icons/tasks
Q. advantages and disadvantages of GUI?

Q. difference between GUI and CLI?

Q. advantage of desktops over laptops?

Q. advantages and disadvantages of laptops over desktops?

Q. uses of a smartphone? (including making and receiving calls)

Q. features of a smartphone?
Q. advantages of smartphone over laptop?

Drawbacks:
Small in size-can easily be stolen/lost/damaged
Small screen-difficult to read text
Many websites aren’t compatible with smartphones
The on-screen keyboard is small and can be awkward to use-more errors
when typing
Q. characteristics of a tablet?

Q. advantages of a tablet over a laptop?

Q. disadvantages of a tablet over a laptop?

Q. what is virtual reality?

Q. input and output devices that can be used with VR?

CH-2
CH-3
Q. advantages and disadvantages of magnetic tapes over SSD?
Q. magnetic discs or magnetic tapes for backup?

Q. difference between optical and magnetic backing storage?

Q. compare and contrast optical discs and fixed magnetic disks?

Q. reason for using optical discs and why they are preferred over magnetic
tapes?

Q. Blu-ray disc over fixed HDD for storing movies?

Q. characteristics and uses of the different types of DVD?

Q. compare and contrast the use of solid-state storage with the use of
optical storage to store data.

Q. disadvantages of SSD?
Q. advantages of SSD over HDD in laptops?

Q. memory stick over HDD?

Q. SSD over HDD?

Q. memory stick over cloud storage?

1. Data Transfer Rate (Highest to Lowest)

 1. SSDs
2. Flash Memory Cards/Pen Drives
3. HDDs
4. Blu-ray Discs
5. DVDs
6. CDs
7. Magnetic Tapes

2. Data Access Time (Fastest to Slowest)

1. SSDs
2. Flash Memory Cards/Pen Drives
3. HDDs
4. Blu-ray Discs
5. DVDs
6. CDs
7. Magnetic Tapes

3. Storage Capacity (Highest to Lowest)

1. Magnetic Tapes (up to several petabytes)

2. HDDs (up to tens of terabytes)
3. SSDs (up to several terabytes)
4. Blu-ray Discs (up to 50 GB)
5. Flash Memory Cards/Pen Drives (up to hundreds of GB)
6. DVDs (up to 8.5 GB)
7. CDs (up to 700 MB)

4. Cost per GB (Cheapest to Most Expensive)

1. Magnetic Tapes
2. HDDs
3. Blu-ray Discs
4. DVDs
5. Flash Memory Cards/Pen Drives
6. CDs
7. SSDs
CH-4
Q. how does a router route data packets?

Q. what is the function of a router?

Q. what is the purpose of a router?

Q. what is the purpose of a routing table?

Q. give details of the computer addresses stored by a router?

Q. what is IP address?

Q. what are the different network devices and their function?

Q. compare and contrast a switch and a hub?
Q. compare and contrast wi-fi and Bluetooth?

Q. how can a tablet computer connect to a printer using Bluetooth?

Q. describe the process of using wifi to connect to a WLAN?

Q. advantages and disadvantages of using Bluetooth and Wi-Fi?

Q. what is cloud storage?
Q. how is data stored and managed using cloud computing?

Q. issues with cloud storage?

Q. advantages and disadvantages of cloud storage over SSD?

Q. advantages and disadvantages of cloud storage?
(do not have to carry external memory sticks, do not need large storage
capacity on mobile/device, automatic backup of data reduces chances of
data loss)

Q. what is the internet?

Q. what is an intranet?

Q. what is an extranet?

Q. uses of a company intranet?

Q. uses of the internet?

Q. difference between the purpose of an intranet and an internet?

Q. difference between internet and intranet?

Q. compare and contrast intranet and extranet?

Q. advantages and disadvantages of networked computers (local area
networks)?

Q. what is a LAN, WAN, and a WLAN?

Q. what are the features of a WLAN?

Q. how to prevent hackers from gaining knowledge of someone’s

passwords?
Q. rules when setting a strong password?

Q. benefits and drawbacks of a strong password? (P9iTrs5!8kFG)

Q. why biometrics are more secure than passwords?

Q. disadvantages of facial recognition?

Q. how does anti-virus software work?

Q. effectiveness of different factors to increase security on a computer?

Q. what is web conferencing?

Q. advantages and disadvantages of web conferencing in online school?

Q. what is audio conferencing?

Q. advantages of audio conferencing over video conferencing?

Q. advantages and disadvantages of a video conference?
CH-5
Q. how are microprocessors used?

Q. what is RSI and how is it caused?

Q. how to prevent RSI?

Q. items to reduce the health risks related to prolonged use of computers?

Q. physical safety issues?

Q. solutions for back problems?

Q. advantages and disadvantages of microprocessor-controlled devices?

Q. reduce the problems caused by using a monitor?

Q. reduce eyestrain?
Q. reduce ozone irritation?
CH-6
Q. how is a brochure created?

Q. what is control and measurement?

Q. role of computer in monitoring systems?

Q. describe the role of microprocessors?

Q. sensors to monitor the quality of water?

Q. why are computer models used?

Q. advantages and disadvantages of computer-controlled robots?

Q. advantages and disadvantages of online booking systems?

Q. processing of online booking systems?

Q. uses of online booking systems (concerts and travel booking company)

Q. advantages and disadvantages of using ATMs?
 do not have to wait in long queues at the bank for simple tasks
 easily withdraw money
 access account at any time and anywhere in the world
 quicker than banks
 usually in places where theft can take place at night

 shoulder surfing and card cloning scams

 charge customers for using ATM
 cash withdrawal limits are placed
 loss of personal touch

Q. uses of ATMs?
 withdrawing cash, depositing cash or cheques, checking account
balance, mini statements, bill paying, money transfers

Q. describe the processing of a cheque at an ATM?

Q. advantages and disadvantages of EFT?
 can dispute an EFT payment upto 60 days
 very secure and very quick
 less expensive than cheques

 cannot reverse a payment once the money has been transferred

(requires full dispute investigation)
 needs to have the funds available immediately
 cannot guarantee the recipients ID

Q. process of using a contactless card EFTPOS terminal? (first checks if

amount is less than contactless limit)
Q. inputs and outputs at EFTPOS terminal?

Q. contactless card vs cash in school canteen?

Q. advantages and disadvantages of contactless cards?

Q. advantages and disadvantages of going to the bank vs internet banking?

Q. advantages and disadvantages of online banking for the customer?

Q. how an expert system diagnoses an illness?

Q. automatic stock control system?

Q. advantages and disadvantages of internet shopping?

Q. how are OMR sheets read?

Q. automatic number plate recognition system?

Q. issues with ANPR? (lack of manned security could lead to vandalism and
other crimes, it doesn’t recognize a cloned number plate, invasion of
privacy issues)

Q. advantages of RFID tags?

Q. using satnav to reach a destination?

Q. how a smartphone uses GPS to pinpoint its location?

Q. uses of GPS?
CH-7
Q. benefits and drawbacks of observing the staff instead of looking at the
current system documentation?
Q. advantages and disadvantages of questionnaires over observation?

Q. advantages and disadvantages of interviews?

Q. steps in the analysis of a system?

Q. evaluating a data entry form?

Q. difference between module and whole system testing?

Q. how should a system be tested?

Q. what is live data?

Q. different implementation methods and where they are used?

Q. advantages and disadvantages of direct changeover? (less likely to fail
as it has been thoroughly tested)

Q. advantages and disadvantages of parallel running?

Q. advantages and disadvantages of pilot running?

Q. advantages and disadvantages of phased implementation?

 time-consuming to implement because each stage has to be evaluated

before moving on to the next
 expensive because each stage has to be evaluated instead of the final
system
Q. why is user documentation required?

Q. why is technical documentation required?

Q. components that are only in user documentation and not in technical

documentation?
Q. components of technical documentation which aren’t present in user
documentation?

Q. components which are present in both user and technical

documentation?

Q. evaluation strategies?
Q. questions to be asked during evaluation?
CH-8
Q. physical safety issues and how to prevent them?

Q. principles of the data protection act?

Q. what is personal data?

Q. why should personal data be kept confidential and secure?

Q. benefits and drawbacks of keeping personal data confidential and

secure?

Q. need for e-safety?

Q. how to use social media safely?

Q. how to use online games safely?

Q. how to use the internet safely? (never download media from unknown
websites/sources, only buy items from websites that offer a secure and
encrypted connection)

Q. how to use email safely?

Q. what is phishing, pharming, and smishing?

Q. how to prevent phishing, pharming, and smishing?

Q. compare and contrast smishing and pharming?

Q. compare and contrast phishing and pharming?

Q. how to prevent smishing?

Q. what is hacking and its effects?

Q. how to prevent hacking? (biometrics)

Q. what is a virus and its effects?

Q. how to prevent viruses?

Q. biometrics?
Q. biometrics (facial recognition) or passwords?

Q. fingerprint vs magnetic stripe card?

Q. facial recognition or manual ticket checking?

Q. what is encryption?
Q. what is encryption and why is it used?

Q. what is a firewall and why is it used?

Q. drawbacks of firewalls?

Q. what is a digital certificate? (pair of files stored on the users computer)

Q. what is meant by user id and password and why are they needed?
Q. features of a website that indicate its secure?
CH-9
Q. what is software copyright?

Q. why is copyright legislation needed?

Q. what breaches the copyright laws?

Q. how to prevent software piracy?

CH-10
Q. why is an email group used?:

Q. constraints when using emails? (using acceptable language and

copyright)

Q. rules of acceptable language?

Q. what is spam?
Q. how to identify spam?

Q. how to prevent spam?

Q. what is a blog?

Q. what is a microblog?

Q. what is a wiki?
Q. difference between a blog and a wiki?

Q. what is an ISP and what does it provide?

Q. features of a webpage that show its secure?

Q. how does a web browser load a web page?

Q. what is https?

Q. what is a URL?

Q. describe the part of the URL

https://cambridgeinternational.org/IGCSE

Q. web browser >>> search engine?

Q. how to reduce results from search engine?

Q. what is FTP?

Q. how to upload and publish the contents of a website using FTP?

Q. difference between FTP and HTTP?

Q. difference between WWW and the internet?

Q. features indicating reliable information?

Q. features indicating unreliable information?

Q. using a book rather than the internet?

Q. disadvantages of using the internet to carry out research?

Q. police the internet? (it is expensive and the users pay for this somehow,
can be difficult to enforce rules and regulations on a global scale as
different countries have different laws and who decided what is to be
policed and what is not?)

Q. benefits and drawbacks of policing social networking sites?

Q. disadvantages of policing the internet?
PRACTICAL:
Q. advantages and disadvantages of a computer database?

Q. features of a well designed form?

Q. why are corporate house styles used?