11/4/24, 2:55 PM Steps to buy new domains through Zoho Mail as an administrator 11/4/24, 2:55 PM Steps to buy new

ator 11/4/24, 2:55 PM Steps to buy new domains through Zoho Mail as an administrator

Automatic Renewal

Manual Renewal

Enable automatic renewal

RazorPay: Payment Gateway of India

OpenSRS DNS manager

Update Contact Details

Update OpenSRS DNS Records

Buy new domains through Zoho Mail Transfer Domain

OpenSRS Authorization code

To host custom email addresses in Zoho Mail, you can either use the domain you already own or
purchase a new one. In case you want to purchase a new domain, you can do so right from GoDaddy Authorization code

your Zoho Mail Admin Console during or after sign-up. Purchasing a new domain via Zoho allows
Delete Domain
us to automatically verify and configure the email delivery (MX records) which in turn gives you a
hassle-free experience.

New domain registration

Note:
Associate Domain Registrars
The number of domains that a free user can buy and host with Zoho Mail is restricted to one.
For more details contact [email protected]. Zoho Mail facilitates the registration of domains for customers by partnering with certain Domain
registrars. While your domain registration is being enabled through Zoho Mail, your Whois data
storage and any domain renewal process among others are handled by the relevant domain
registrar.
Table of Contents

Register a new domain The registrars Zoho Mail's associated with are,

Associate domain registrars

GoDaddy
After sign-up
OpenSRS

Access domain's DNS manager

Buy domain after sign-up: from Zoho Mail Admin Console
Activate the domain purchased via Zoho
1. Log in to Zoho Mail Admin Console .
About Domain WHOIS
2. Navigate to the Domains section in the left pane.
Private Registration

Domain Renewal
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3. At the top of the Domains page, click Buy. 6. You can uncheck the Renew domain automatically each year option if you don't want the
domain service provider to automatically extend your domain's subscription time.

7. In case you want to keep your domain information private and unavailable in WHOIS, check the
Keep your registration information private option. If you check this option, you will be
required to pay an additional cost for the same.

8. Once done, click Proceed.

4. Upon clicking Buy, you will be taken to the Buy Domain page of the Admin Console. Buying a
domain in Zoho Mail involves 3 steps.

Choose your domain

Give your registration info

Pay for the domain

9. On the registration details page, enter the required info and click Continue. Make sure you
5. Search for the domain of your choice and select the one that suits your preferences the best. check the option to agree to the terms and conditions of the domain provider.

10. Your domain is now ready to be registered under the details you provided. Click Pay Now to
proceed with the payment.

11. Once you click Pay Now, you will be taken to the Zoho Payments page. In there, click
Continue.

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12. You can review your order once again before proceeding to the final page. After reviewing the the respective domains.
cost to be paid, click Confirm.
4. In the respective domain's information section, go to the General tab.
13. Enter your billing details and make the payment using the medium you are convenient with.
5. Under the General tab, you will find the Registration information section where you can find
Once done, click Make Payment.
your domain's DNS URL, User Name, and Password to access the DNS page along with the
14. Once you have completed the payment, the domain will be registered under the name you registration date, status—active or inactive, expiry date, and more.
provided via Zoho. You can access this domain in your Zoho Mail Admin Console for more
details.

Note:

Once a domain is registered through Zoho, we will not be able to process any refunds or
cancel the domain. The Zoho account will be set up as an organization account after you
fill out the details for the Zoho account sign up.

The Registrar Accreditation Agreement (RAA) by ICANN requires us to collect the name,
email address, postal address, and telephone number during domain registration. If you
do not wish for your data to be available for public view during a Whois lookup, you can
opt for Private registration.

The Buy Domain option will be available only for users from certain data centers.
You can launch the Domain Manager URL in a browser and use the credentials to log in and access
When you register a new domain with Zoho, the DNS settings like MX, CNAME etc. will
be preconfigured for Zoho Mail. Hence the domain verification process is not required for the DNS.
the domains registered via Zoho. The admin will start receiving emails, immediately in the
email address provided during the account set up.
Domain Activation
The domain activation gets processed automatically when you buy a domain from Zoho. However, if
the domain provider is OpenSRS, an activation link will be sent to the mail address you provided

Access domain's DNS manager during registration. Confirm the account within 15 days, using the link provided in the email to
activate the domain.
The DNS manager of a domain is a panel where you can add, edit, and/or access the DNS records
of the respective domain. You will need access to the DNS manager to setup protocols such as
SPF, DKIM, and DMARC among other requirements. Note:

The Domain Activation Pending dialog will appear whenever you refresh the Admin
To access the DNS manager of your domain registered via Zoho,
Console. This is to remind you that the domain purchased through Zoho is not yet verified. In
case you have not received the verification link email or missed the email, you can click the
1. Log in to Zoho Mail Admin Console .

2. Navigate to the Domains section in the left pane.

3. Navigate and click the domain for which you want to access the DNS manager. You can identify
the Zoho-registered domains easily with the help of the tag "Registered by Zoho" added next to

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Resend button on the Domain Activation Pending dialog. 5. Switch the Private Registration toggle to ON or OFF depending on your requirement.

Domain WHOIS
When you register a new domain, the details of your registration like the address, telephone
numbers, and email address will be linked to your domain and will be stored in the WHOIS directory
as per the IETF standards.
You will be charged an additional fee as private registration charges on the card you provided
during. In case you have not opted for auto-renewal, you will have to provide the card details again
There are a number of tools available online, which can provide the WHOIS information linked with
during private registration. Reach out to [email protected] for more details.
the domain, upon request with the domain name. Personal details like your email address, phone
number, and so on can also be acquired easily using your domain name. Hence to protect such
confidential information from spammers or telemarketers, it is better to opt for a Private Registration Domain Renewal
option as explained below.

Automatic Renewal
Private Registration When you register a new domain via Zoho, you need not worry about the hassles of renewal. If your
You can choose the 'Private Registration' option during domain purchase to make your contact domain is set for auto-renewal, it will be renewed each year with the same card details you provide
details private. Choosing 'Private Registration' will make sure that the information connected to your during registration.
domain is kept unavailable for public view via WHOIS queries. If you didn't opt for private registration
during the purchase of your domain, you can do so from your Admin Console for domains In case you want to renew the domain with a different card, you can modify the payment details
purchased via Zoho. before renewal. To update your card details,

Steps to activate/inactivate Private Registration: 1. Log in to Zoho Mail Admin Console .

1. Log in to Zoho Mail Admin Console . 2. Navigate to the Domains section in the left pane.

2. Navigate to the Domains section in the left pane. 3. Navigate and click the domain for which you want to access the DNS manager. You can identify
the Zoho-registered domains easily with the help of the tag "Registered by Zoho" added next to
3. Navigate and click the domain for which you want to access the DNS manager. You can identify
the respective domains.
the Zoho-registered domains easily with the help of the tag "Registered by Zoho" added next to
the respective domains. 4. In the respective domain's information section, go to the General tab and scroll down to
the Registration Information section.
4. In the respective domain's information section, go to the General tab and scroll down to the
Registration Information section.
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5. Next to the Auto-Renewal toggle, you can find the Update Card details option. When clicked, 2. Navigate to the Domains section in the left pane.
you will be taken to the Zoho Payments page where you can update the existing details.
3. Navigate and click the domain for which you want to access the DNS manager. You can identify
the Zoho-registered domains easily with the help of the tag "Registered by Zoho" added next to
the respective domains.

4. In the respective domain's information section, go to the General tab and scroll down to
the Registration Information section.

5. Switch the Auto Renewal toggle to ON or OFF depending on your requirement. Re-
authenticate when prompted to verify your identity.

Manual Renewal
If in case you want to manually renew the domain you purchased via Zoho, you can do so as well.
Once it's time for renewal, you will receive an email reminder for domain renewal. Following that, to
renew your domain,

1. Log in to Zoho Mail Admin Console .

2. Navigate to the Domains section in the left pane.

Note:
3. Navigate and click the domain for which you want to access the DNS manager. You can identify
Every time you disable auto-renewal for a domain, it is mandatory to re-authenticate your
the Zoho-registered domains easily with the help of the tag "Registered by Zoho" added next to
session using the MFA (Multi-Factor Authentication) method configured on your account
the respective domains.
for security purposes.
4. In the respective domain's information section, go to the General tab and scroll down to
Re-authentication will be done using the MFA (Multi-Factor Authentication) method
the Registration Information section.
configured on your account for security purposes. If you do not have MFA configured for
5. Next to the Expiry Date, you can find the Renew option. When clicked, you will be taken to the your account, you will be prompted to re-authenticate your session using your account
Zoho Payments page where you can give your payment details and pay to keep owning the password in a new tab or window, depending on your browser preference.
domain.
For disabling auto-renewal for domains, re-authentication is required every five minutes
after you confirm your identity. Within this five-minute period, you can update the domain
Enable or Disable Auto-Renewal auto-renewal status without needing to re-verify. However, if you try to make a change
after this time has expired, you will be required to verify your identity again.
You can choose to enable or disable the automatic renewal option depending on your requirement.

1. Log in to Zoho Mail Admin Console .

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RazorPay - Payment gateway for India ​Update OpenSRS DNS Records

RazorPay is one of the safest payment gateways for India which facilitates Internet payments via To update your DNS records in OpenSRS,
Credit Card, Debit Card, Net Banking, UPI, or eWallets. Razorpay provides other modes of payment
if there is no Credit Card payment option. However, in the RazorPay mode of payment, we do not 1. Log in to your OpenSRS DNS manager.
support automatic renewal or registration of a domain for more than one year. If you purchase the
2. In the top menu, go to Name Servers/DNS.
domain using this payment mode, then you should manually renew your domain after one year.
3. To add DNS records, scroll down and click Modify DNS Zone.

OpenSRS DNS manager 4. Scroll down to spot the record you want to add in the list and click Add Record.

5. Once done, scroll down and click Save DNS Zone. You can also check the status of the
Update contact details propagation of the values using the DNS checker tool.
To change contact details and email address,

Transfer Domain to a different registrar

1. Log in to your OpenSRS DNS manager.
Things to note before domain transfer:
2. Choose any among Admin, Technical, Organization, or Billing and edit the contact information.

3. Once done, in the Also Apply these changes to section, choose Yes for all other contacts to You need to unlock your domain, at the time of 'actual' movement of the domain from Zoho. The
apply the same contact details. domain will get automatically locked again within 30 minutes from the time you unlock it.

4. Click Save Configuration. The domain should be in the 'unlocked' state when you provide the authorization code to your
new provider for changing the hosting setup.

Open SRS domain transfer

To transfer your domain to another Domain Manager, you will be asked for a Domain Auth Code. To
access the Auth Code,

1. Log in to Zoho Mail Admin Console .

2. Navigate to the Domains section in the left pane. You can identify the Zoho-registered
domains easily with the help of the tag "Registered by Zoho" added next to the respective
domains.

3. Navigate and click the domain for which you want to access the DNS manager.

4. In the respective domain's information section, go to the General tab.

5. Under the General tab, scroll down to the Registration information section where you can find
your domain's DNS URL, User Name, and Password to access the DNS page.

6. Launch the Domain Manager URL in a browser and Log in to your OpenSRS DNS manager
using the credentials.

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7. In the top menu, go to Domain Extras. You will be able to access the Domain Auth Code. Important pointers before deleting a domain purchased via Zoho:

You can copy the Auth Code and provide it to your new domain host for a seamless transfer.
Once the domain is deleted, it cannot be used anymore until the expiry and release of the
domain.
GoDaddy domain transfer
The domain will get released and be available for registration (from any provider) only after 50
You may transfer the domain to another domain hosting provider, by getting an authorization code. days from the date of expiry of the domain.
Once you transfer the domain, the DNS records, renewal, and Name servers will be managed by the
The DNS credentials, the URL to be used for login will be emailed to the Organization's Super
new Domain hosting provider.
Admin. If the Super Admin was changed after hosting the account with Zoho, the details will be
sent to the registrant or the contact email address.
1. Log in to Zoho Mail Admin Console .
In case you need the domain to be removed from Zoho alone and want to use it somewhere
2. Navigate to the Domains section in the left pane. You can identify the Zoho-registered else, you can transfer the domain before deletion.
domains easily with the help of the tag "Registered by Zoho" added next to the respective
domains.
Steps to delete your domain
3. Navigate and click the domain for which you want to access the DNS manager.
1. Log in to Zoho Mail Admin Console .
4. In the respective domain's information section, go to the General tab.
2. Navigate to the Domains section in the left pane. The domains that are associated with your
5. Under the General tab, scroll down to the Registration information section where you can find Zoho Mail account can be found here.
your domain's DNS URL, User Name, and Password to access the DNS page.
3. Click the Delete icon that appears when you hover over the domain you want to delete.
6. Launch the Domain Manager URL in a browser and Log in to your GoDaddy domain's DNS
page.

7. Select your domain, select Portfolio on the left menu and turn off the Domain Lock.

8. Navigate to the Transfers section.

4. Enter the admin password, and click Delete Now. Re-authenticate when prompted to verify
9. Read the transfer checklist and click Continue.
your identity.
10. Select the Click here to see Authorization code button to view the code.
5. If you have not already canceled your subscription, you will be asked to cancel it from the
The authorization code will also be sent to the admin/ contact email address provided by you at the Payments page. Follow the link shown in the popup.

time of registration. 6. Once you cancel the subscription, switch back to the Zoho Mail Control Panel tab and click the
Delete domain button to delete it.
Provide the authorization code to your new domain host to transfer your domain seamlessly.

Note:
Delete domain
Every time you want to delete a domain or domains associated with your account, it is
When you purchase the domain from Zoho, you can delete the domain when you no longer need it, mandatory to re-authenticate your session using the MFA (Multi-Factor Authentication)
once you turn off the auto-renewal for the domain. method configured on your account for security purposes.

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