A Relational Model of Supervision For AP
A Relational Model of Supervision For AP
To cite this article: Emma-Kate Kennedy, Caroline Keaney, Chris Shaldon & Myooran
Canagaratnam (2018): A relational model of supervision for applied psychology practice:
professional growth through relating and reflecting, Educational Psychology in Practice, DOI:
10.1080/02667363.2018.1456407
ABSTRACT KEYWORDS
Supervision is a critical component of initial training and continuing Theory-to-practice
professional development for applied psychology practitioners, connections; supervision
and effective supervision is significantly related to the quality of theory and process;
the relationship between supervisor and supervisee. The core task supervisory relationship;
relational approaches
of supervision is to engage in a relational process that provides
containing and security, thus facilitating professional growth through
reflection on experience. Two key arguments are proposed in this
paper: (i) models that support theory-to-practice connections are
essential for both supervisees and supervisors and (ii) models informed
by psychological theory that place relating and reflecting at the heart
of the supervisory process promote practitioner development and
effective outcomes for clients. One model – the Relational Model of
Supervision for Applied Psychology Practice (RMSAPP) – is outlined,
and the systemic, psychodynamic and attachment lenses privileged
within it are explored. The paper concludes with the strengths and
challenges of the model, along with suggestions for future research
directions.
Introduction
Supervision of professional practice in applied psychology is of critical importance in deliv-
ering safer and effective services for clients (Dunsmuir, Lang, & Leadbetter, 2015; Dunsmuir
& Leadbetter, 2010; Falender, Shafranske, & Ofek, 2014; Hill et al., 2015; Hulusi & Maggs, 2015).
There is increasing empirical evidence for supervision, particularly because of its role in:
Less frequently discussed is the degree of professional fulfilment that supervisors them-
selves may experience when relating to their supervisees, containing the uncomfortable
feelings often generated by this process in ways that allow the supervisee and client to
effectively attach, separate and re-connect (Skovholt & Trotter-Mathison, 2016).
The Health and Care Professions Council (HCPC) is the UK statutory regulator of psycholo-
gists, drawing up a set of standards that qualified practitioners must meet. Psychologists,
regardless of discipline, must “apply psychology across a variety of different contexts using
a range of evidence-based and theoretical models, frameworks and psychological para-
digms” (Health & Care Professions Council, 2015, p. 20). Efforts to integrate theory and prac-
tice are not without challenge, however. One key integrating mechanism to support trainees,
educators and practitioners is the development of models that support theory application
in applied contexts. Simon, Cruise, Huber, Swerdlik, and Newman (2014) persuasively argued
this regarding school psychology supervision, highlighting that a comprehensive model of
supervision performs a host of helpful functions (see Table 1).
Table 1. Rationale for the use of models in applied psychology supervisory practice (Simon et al., 2014).
By serving to integrate theory, emerging evidence and practice, espoused models of supervisory practice...
... conceptualise and organise the supervisory process
… ground supervision in reflective and purposeful practice
… organise supervisory tasks
... aid supervisors in acquiring supervisory competency
... support supervisee engagement and participation through sharing the model
In addition, clear explication of a model opens up the possibility of enquiry into practice
and supports research-informed development and enhancement.
In this paper, two key arguments are made: (i) models that support theory-to-practice
connections are essential and (ii) theory-informed models that place relating and reflecting
at the heart of the supervisory process facilitate practitioner growth and effective outcomes
for clients. The paper begins by contextualising current approaches to supervision in psy-
chology. A model called the Relational Model of Supervision for Applied Psychology Practice
(RMSAPP) is described, which has been applied with trainee educational psychologists (TEPs),
qualified educational psychologists (EPs) and other disciplines (for example, teachers). The
implications for supervisory practice are considered, some limitations outlined and sugges-
tions are made for further developments.
Context
Supervision has been defined in a number of ways dependent on theoretical orientation,
expected function, intended outcome and epistemological and ontological positions. Recent
British Psychological Society (BPS) professional practice guidelines conceptualised it as “hav-
ing a space where it is possible to open up thinking to the mind of another with a view to
extending knowledge about the self” (2017, p. 12). The guidelines emphasised the place of
consultation and supervision in addressing knowledge atrophy over time, including the
stereotypes, biases and faulty reasoning present in the thinking of even the most experienced
practitioners (Dubbin, 1972; Institute of Medicine, 2010; Lichtenberg, 1997; Neimeyer, Taylor,
Rozensky, & Cox, 2014). By stating that one of the objectives of supervision is to contribute
to the continuing professional development of both supervisor and supervisee, this guidance
for all psychologists is now more in line with the Division of Educational and Child Psychology
EDUCATIONAL PSYCHOLOGY IN PRACTICE 3
(DECP) guidance on supervision published in 2010. EPs have long recognised that the ability
to give and receive supervision is a core professional competence and that supervision is a
context for both reflecting on and learning from experience (Carrington, 2004). There is,
however, one striking dissimilarity between the DECP guidance (2010) and the BPS generic
practice guidelines (2017): the former explicitly references the supervisory relationship
throughout, while the latter makes no explicit reference to this critical relationship.
To complement their divisional guidelines on supervision, the DECP developed a super-
visor competency framework to “support reflection and appraisal of supervisory compe-
tence” (Dunsmuir & Leadbetter, 2010, p. 13). Competences included knowledge of “models,
theories, modalities and research on supervision” and skills in “setting up and maintaining
a constructive supervisory alliance”: models and relationships are clearly significant. EP
supervision is an “integral part of the regular discourse of EPs in terms of their daily routines,
and when addressing new developments and initiatives” (Leadbetter, Dunsmuir, & Gibbs,
2015, p. 6). Whilst the most recent national EP supervision survey data encouragingly indi-
cated that the majority of the sample (N = 246) were provided with supervision, nearly half
indicated that there was no supervision model evident (Dunsmuir et al., 2015).
Nearly 80% of the participants did not have a contract for supervision received, and 60%
did not draw up a contract for supervision provided. The international context is even more
mixed, with an American national survey of 700 early career school psychologists finding
that almost 60% reported no access to supervision (Silva, Newman, Guiney, Valley-Gray, &
Barrett, 2016). Similar to the UK data, 76% of their sample did not have a written supervision
contract and the majority did not (i) have processes in place to monitor the quality or effec-
tiveness of their supervision, (ii) did not document their supervision sessions, and (iii) did
not establish supervision goals. Interestingly, these US data did not include information on
supervision models, or the supervisory relationship.
There is a large body of work focusing on the developmental nature of supervision and
the ways in which it supports novices to develop competence across professional practice,
including in supervision itself (for example, Atkinson & Woods, 2007; Carrington, 2004; Gibbs
et al., 2016; Hill et al., 2015; McNeill & Stoltenberg, 2016; Silva et al., 2016; Woods et al., 2015).
Research in clinical practice has found that effective supervision is significantly related to
the quality of the relationship between supervisor and supervisee (Beinart, 2012; Carroll,
2014; Cliffe, Beinart, & Cooper, 2014; Inman & Ladany, 2008; Tangen & Borders, 2016). Cliffe
et al. (2014) argued that a good supervisory relationship “represents a safe, secure base
established by a consistent, responsive supervisor sensitive to their supervisees’ needs who
supports supervisees to ‘explore’ and develop their competencies” (pp. 77–78). They proposed
relational mechanisms (such as a safe base, commitment and structure) that facilitate the
4 E.-K. KENNEDY ET AL.
SUPERVISEE
DEVELOPMENT
safe base
Educative
components
Facilitative
components
supervisor as role model delivering formative
feedback
structure commitment
Figure 1. Conceptualising relating and reflecting in supervision (after Cliffe et al., 2014; Palomo, Beinart,
& Cooper, 2010).
partnership between trainee and supervisor as the supervisor undertook the core supervi-
sory tasks of “guidance/monitoring”, “problem solving” and “support”. At the time, they argued
that further research was required to explicate “how the somewhat nebulous concept of
‘relationship’ relates to supervisory function” (p. 308).
Since then, there have been other studies of trainee EPs that have made use of focus
groups (Hill et al., 2015; Woods et al., 2015) and questionnaires (Gibbs et al., 2016). These
related projects identified the importance of supervisory models rooted in specific theoret-
ical frameworks and the crucial nature of the supervisory relationship in creating feelings
of professional safety and trust. For example, participants highlighted the supervisor’s role
in containing the sometimes unsettling emotional experience of taking up a new profes-
sional role (Woods et al., 2015). Drawing on these data and additional surveys, a framework
for supervision was developed (Gibbs et al., 2016). Unsurprisingly, relational and reflective
components, alongside developmental and contextual/systemic factors, were core features.
All of these studies were, however, conducted with UK trainee EPs; Gibbs and colleagues
questioned their transferability outside of the context within which they had been
developed.
In 2015, a special issue of the DECP journal Educational & Child Psychology highlighted
trends in supervisory practices. Of note were the number of papers pertaining to group and
peer supervision (for example, Bartle & Trevis, 2015; Corlett, 2015; Mills & Swift, 2015; Rawlings
& Cowell, 2015; Soni, 2015). This prevalence is perhaps unsurprising, given the time and
resourcing pressures faced by EPs, and the degree of collegiality apparent in many services.
There may also be additional compelling reasons, including the degree to which EPs report
receiving supervision that fulfils line management functions (as opposed to professional
development functions) (Dunsmuir et al., 2015). With some notable exceptions (for example,
Ayres, Clarke, & Large, 2015), it is the authors’ practice experience that many qualified EPs
feel frustrated that line management tasks consume supervision. Also potentially present
are feelings of anxiety concerning the intimacy and dependency that may come with a
dyadic supervisory relationship, as well as discomfort with relating where there are significant
differences in authority and accountability.
INPUTS
OUTCOMES
from SUPERVISEE
supervisee and for supervisee
supervisor and supervisor
CLIENTS
SUPERVISOR
psychological
containing processes
The model
The RMSAPP is predicated on conceptualising supervision as a work-based learning rela-
tionship, characterised by relating and reflecting. Reflection in this context refers to how
aware practitioners are of their own personal feelings, thoughts, values and attitudes, and
the degree to which they appreciate how these affect their behaviours and responses when
relating to others in role (Tomlin, Weatherston, & Pavkov, 2014). Such capacity for reflection
on experience comes from, and is fundamentally predicated on, the quality of relationship
between supervisee and supervisor. Those involved must explicitly contract with one
another:
relationship and nature of the material brought, may take repeated supervisory encounters
to achieve. These outputs potentially include new or transformed questions, insight into the
self/psychological practice and (where relevant) plans for work with the client(s). The pro-
cesses of supervision are informed by the various psychological theories pertinent to the
task, individuals and context; evidence drawn from research into supervisory approaches;
and andragogic and psychotherapeutic technique.
pathologising
pressuring interpersonal resisting
patterning
healing
interpersonal
inquiring patterning responding
Figure 3. Shifting from pathologising to healing patterns of interpersonal interaction (after Couture &
Tomm, 2014).
exploring solutions. This does not absolve supervisors from appropriately taking up their
authority, however; or indeed for retaining the responsibility for acknowledging and effec-
tively managing the power dynamics inherent in the supervisory relationship.
Psychodynamic lenses
There is a growing awareness of the benefits of psychodynamic ideas in EP practice – this is
particularly true in relation to supervision (Bartle, 2015; Hulusi & Maggs, 2015). Key theoretical
concepts drawn upon in the RMSAPP from the psychodynamic tradition include the central
place of emotion in human experience and the significance of development (especially in
terms of how the “there and then” may play out in the “here and now”). When supervisees
have provided feedback on the effective implementation of the RMSAPP, they emphasise
how supervision can be an effective "holding" of their emotional experience, and on the
containing function of supervision in this regard.
The RMSAPP draws heavily on the work of Bion in this regard, who argued that one aspect
of the parental function was to be that of container; a thinker with the capacity not only to
care about but crucially also to think about the child’s experience (Bion, 1963). He drew heavily
on the concept of inter-subjectivity, noting that emotions constantly pass between people
and that sometimes experiences are too painful to tolerate due to the feelings associated
with them. The supervisor acts as a container who can tolerate and receive the feelings,
confusion and uncertainty brought by the supervisee to mentally “digest” what is being
brought and give it meaning. The supervisor is therefore not only a container of feelings but
a mind that can hold thoughts, helping the supervisee to manage the anxieties and tolerate
the uncertainties that come with learning.
Recognised within the RMSAPP and indeed within the effective supervisory practices
literature more generally (for example, Falender et al., 2014) is the use of transference and
counter-transference as tools in the supervisory space. At the heart of Freudian theory is the
notion that feelings which have been experienced in the past can be transferred into present
relationships (Freud, 1912, 1914, 1915, 1920). This tendency to repeat past patterns is a
universal phenomenon that recurs in any important relationship, especially so when one is
relating to an authority figure. A supervisee whose past important relationships contained
high expectations of achievement may perceive their supervisor as constantly judging and
scrutinising their performance, which may reduce the likelihood that the supervisee brings
uncertainty or feelings of perceived failure to the supervisory space.
Supervisors can be the recipients of powerful feelings that seem unwarranted by the
situation, by what they know of themselves and how they usually behave. Without adequate
training and supervision on their own supervision, supervisors can struggle to understand
such feelings and their origin. They may become confused, flattered (if highly idealised by
the supervisee) or hurt (if attempts to be helpful and curious about the supervisee’s expe-
riences are rebutted). Faced with a supervisee who positions the supervisor either as
all-knowing or as incompetent, supervisors may underestimate the impact these uncon-
scious communications have on the supervisory relationship.
In terms of implications, supervisors do not need to unravel a person’s past to understand
them for their own sake. However, by paying attention to what is being transferred, insight is
gained into implicit assumptions and beliefs that affect how the professional role is taken up.
Awareness of the transference also enables the taking up of a more reflective view of relational
10 E.-K. KENNEDY ET AL.
dynamics, instead of acting out what is being transferred (for example, becoming the super-
visee’s overly protective, critical or even neglecting parent or previous supervisor). Use of the
model reduces the risk of for example, reinforcing expectations that one will always be judged
and found wanting, promoting instead a capacity to bring ambiguity and uncertainty.
Supervisors are curious, for example, about the supervisee who feels they are a burden
and frequently apologises for taking up the supervisor’s time, even when it is their allocated
supervision session. They are interested in the supervisee who does not bring the difficult
aspects of their work, and in the supervisee who wants the supervisor to do the thinking or
where there is an ongoing high level of dependency. Countertransference (Freud, 1910,
1958), a practitioner’s conscious and unconscious feelings and emotional responses to their
client, is a tool that can be used tentatively and sensitively by the supervisor to make sense
of how the supervisee may be presenting in supervision. Used effectively, it may also aid the
supervisee in developing their own skills in using the emotions as data in their work with
children, young people, families and schools.
As stated earlier, learning in its many forms is an emotional experience that is often anxiety
provoking. Vaillant spent a lifetime exploring how adults develop across the lifespan, high-
lighting the importance of seeking social support and active cognitive problem solving
when encountering threat or stress (Vaillant, 2000, 2012). He also evidenced the role of
unconscious coping strategies that are normatively employed as a way of managing threat-
ening emotional pain. Such mechanisms occur beneath the surface, in the depths of one’s
unconscious life, and can be used adaptively or maladaptively to manage the anxiety expe-
rienced. Each person develops their own individual constellation of defences, based on
previous experiences of situations and relationships. The more difficult the task that one is
presented with and the greater the difficulties one experiences in making sense of a situation,
the more likely it is that one finds ways of coping that aim to avoid the unbearable and
reduce anxiety. Supervision then becomes not only an important source of social support
and conscious cognitive problem solving, it is also a place for supervisee and supervisor to
understand and perhaps reframe the “involuntary mental mechanisms that distort our per-
ception of internal and external reality to reduce subjective distress” (Vaillant, 2000, p. 89,
emphasis in original).
Defences may be evident in supervision when, for example, the supervisee frequently
seeks out certainty and an excessive desire to be “fed” knowledge as a defence against
bearing the unknown. They may move away from exploration of their own emotional
responses to casework and working relationships, perhaps projecting these feelings into
the supervisor, other colleagues or their clients as a way of avoiding acknowledging them
as their own. Practice implications include noticing and paying attention to these manoeu-
vres in supervision, serving to bring them to conscious awareness in a containing way. This
allows them to be thought about and better understood in the service of the supervisee
and the clients with whom they work.
Attachment lenses
In education, attachment theory and its value in helping to conceptualise and address chil-
dren’s social and emotional well-being is familiar to applied psychologists. Less so is adult
attachment; for example, how EPs might consider each teacher’s own autobiography, their
attachment patterns and how they acknowledge and process children’s emotions in the
EDUCATIONAL PSYCHOLOGY IN PRACTICE 11
classroom (for example, Weiss, 2002a, 2002b). More generally, attachment theory in the
workplace has not been extensively researched, although there is a growing literature in
this area (for example, Harms, 2011; Hepper & Carnelley, 2010) and in attachment-informed
supervision in particular (for example, Bennett & Deal, 2009; Bennett, Szoc, Mohr, & Saks,
2008; Fitch, Pistole, & Gunn, 2010; Gunn & Pistole, 2012; Hill, 2009; Watkins & Riggs, 2012).
Indeed, more recently it has been posited that attachment provides an empirically informed
theory for understanding the supervisory relationship across a range of modalities (Wrape,
Callahan, Rieck, & Watkins, 2017). In the context of the RMSAPP, there are a number of linked
components of attachment theory that are drawn upon: the secure base, the care-giving
system, and dispositional representations.
Theory–practice application begins with Bowlby’s fundamental assumption that, across
the lifespan, we establish preferential bonds of attachment and that these are expressed
behaviourally, including:
• an accessible and thoughtful other, enabling exploration, thus furthering learning and
development (the secure base);
• in times of distress, seeking comfort and support (the safe haven) (Bowlby, 1988;
Castellano, Velotti, & Zavattini, 2014; Crowell et al., 2003).
is made that all adult relationships are attachment relationships, and to be alert to the danger
of over-including every close affiliation (Mallinckrodt, 1995). Not every situation encountered
by supervisees will activate their safety-seeking system, and such activation may be less
likely to occur in contexts where the supervisee has developed their own professional inde-
pendence and autonomy. Indeed, attachment behaviours, such as proximity seeking, can
be directed at individuals who may not yet be or never will be attachment figures. This is
consistent with the work of Bennett et al. (2008), who highlighted that “supervision-specific
attachment may be more influenced by factors unique to that particular supervisory rela-
tionship” (p. 77).
In a related fashion, Watkins and Riggs (2012) argued that attachment dynamics may be
of more value to consider in the context of the supervisory relationship. They posited that
EDUCATIONAL PSYCHOLOGY IN PRACTICE 13
Conclusion
As work in human services becomes increasingly complex and ill-defined, and practitioners
are faced with significant vulnerabilities in the clients with whom they work and in those
who support them, the place of supervision in ensuring effective practice has never been
more important. There is no doubt that practitioners require supervision, regardless of devel-
opmental stage or career point. It is unhelpful to espouse with trainees, and with one another,
the importance of connecting theory with practice, or the centrality of the supervisory rela-
tionship and its associated processes in professional growth, and then operate in ways that
negate this.
When EPs do not explicitly link work undertaken to robust psychological theory, paying
limited attention to the centrality of human relating in professional helpfulness, when super-
vision is allowed to be “the first thing to go” in the context of increased pressure on time and
budgets, when EPs do not advocate for the importance of supervision training and ongoing
development, and when the profession does not commit to investigating whether the
intended outcomes are actually achieved, EPs fail to live up to the application of psychology
as “the difference that makes a difference”. The relational model of supervision, and further
research on applying the model to practice, is one way of committing to the ideal of the
scientist-practitioner model and building sound bridges between science and practice in
applied psychology.
Acknowledgements
The authors wish to acknowledge the contribution and comments from colleagues, and from the
trainees and other practitioners that they have worked with, in particular Dr. Vikki Lee, Caoimhe McBay
and Batul Al-Khatib.
Disclosure statement
No potential conflict of interest was reported by the authors.
EDUCATIONAL PSYCHOLOGY IN PRACTICE 15
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