11

TVL – ICT
COMPUTER
SYSTEMS
SERVICING
Second Quarter
Module 2
Conduct Testing and
Documentation
 Republic of the Philippines
Department of Education
REGION VII, CENTRAL VISAYAS
SCHOOLS DIVISION OF SIQUIJOR
_________________________________________________________________________
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Published by the Department of Education

OIC-Schools Division Superintendent: Dr. Neri C. Ojastro

Assistant Schools Division Superintendent: Dr. Edmark Ian L. Cabio

Development Team of the Learning Module

Writer: Cyrene B. Ancis

Evaluators: Anna-Liza S. Jimenez Susan A. Calibo Ivy Mae L. Dimagnaong Noel P. Paluray
JiJimJimenez
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Management Team: Dr. Marlou S. Maglinao

CID – Chief

Raul R. Abapo
Education Program Supervisor ( EPS – TLE/TVL)

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Education Program Supervisor (LRMS)

Printed in the Philippines by___________________________

Department of Education – Region VII, Central Visayas, Division of Siquijor
Office Address: Larena, Siquijor
Telephone No.: (035) 377-2034-2038
E-mail Address: [email protected]
 11

TVL – ICT
COMPUTER
SYSTEMS
SERVICING
Second Quarter
Module 2
Conduct Testing and
Documentation
 INTRODUCTION

This module is written in support of the K to12 Basic Education Program to

ensure attainment of standards expected of you as a learner.
This aims to equip you with essential knowledge in conducting test and
documentation.
This includes the following activities/tasks:
 Expected Learning Outcome - This lays out the learning outcome that you are
expected to have accomplished at the end of the module.

 Pretest - This determines your prior learning on the particular lesson you are
about to take.

 Discussion of the Lesson - This provides you with important knowledge,

principles and attitude that will help you meet the expected learning outcome.

 Learning Activities - This provide you with the application of knowledge and
principles you have gained from the lesson and enable you to further enhance
your skills as you carry out prescribed tasks.

 Post-test - This evaluates your overall understanding about the module.

With the different activities provided in this module, may you find this
material engaging and challenging as it develops your critical thinking skills.
 What I Need to Know
At the end of this lesson, you will be able to:

LO 5. Conduct Testing and Documentation

 Test devices/ systems and/or installation to determine whether it
conforms to requirements.
 Conduct stress test to ensure reliability of equipment in accordance
with manufacturer’s instructions and system requirements.
 Follow 5S and 3Rs according to environmental policies.
 Follow procedures in forwarding documentation to appropriate
personnel and/or authority on the test conducted.
(TVL_CSS11ICCS-IIe-h-5)

What I Know
Pre-test

To find out what you already know about the topic to be discussed in this
module, take the Pre-test.

Modified TRUE OR FALSE

Directions: Write TRUE if the statement is correct. If the statement is

FALSE change the underlined word/words and write the correct answer.
Write your answers in your notebook.
1. It is important to test your devices/peripherals (hardware) and application
software for performance if it is indeed compatible with your existing system.
2. Testing different hardware devices that are connected to our system should be
done before installing or connecting them.
3. Software testing can provide objective, independent information about the
quality of software and risk of its failure to users and/or sponsors.
4. After the printer is installed, you can use Windows to print a self-test page to
help verify the printer is working.
5. After the Scanner is installed, you can use Windows to check if your scanner is
properly installed and ready for use.
6. After the Webcam is installed, you can use the application that comes to its
driver CD to check if your camera is working and was installed properly.

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 7. It is part of our responsibility to secure every Tools & Equipment, Materials, and
Testing device well, organized and maintained them in good working condition.
8. We should check off the inventory regularly and if any items have been loaned
out and not returned, he/she must get them back.
9. Trauma testing is a form of deliberately intense or thorough testing used to
determine the stability of a given system or entity.
10. When modifying the operating parameters of a CPU, such as temperature,
overclocking, underclocking, overvolting, and undervolting, it may be necessary
to verify if the new parameters (usually CPU core voltage and frequency) are
suitable for heavy CPU loads.
11. Hardware stress testing and stability are subjective and may vary according to
how the system will be used.
12. The importance of the stress test is to know for sure that your PC isn't going to
blue screen on you when you're in the middle of something important.
13. Reduce enables the materials you throw away to be used again by making them
into new products.
14. Certification is the collection of documents that are designed to help people
who need to manage, operate or maintain computer
15. Technical documentation is designed for the end user of the computer
hardware or software.
16. User documentation is designed for the people responsible for producing or
maintaining the hardware or software.

What`s In
You learned some topics about installing application software. Can you still
remember them? Try doing the activity below.

Directions: Rearrange the jumbled letters in every item to form the

correct word being described by the group of words at the right. Do it in
your notebook.
1. R E S T W O F A – generally refers to any type of executable code that can be
launched in a computer system
2. I T C L A P P O N I A T O R E W A F S – computer program designed to perform a
group of coordinated functions, tasks, or activities for the benefit of the user
3. T U Y L I I T R O A S W E F T – is system software designed to help analyze,
configure, optimize or maintain a computer
4. F A S T R O W E P A D S E T U – are computing data that improve usability,
performance, and security vulnerabilities within a piece of pre-existing software

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 What’s New

If you experience problems with

your Windows operating system
after installing new software,
what will you do?

What Is It

Information Sheet 1
PERIPHERAL AND APPLICATION TESTING
It is important to test your devices/peripherals (hardware) and application
software for performance if it is indeed compatible with your existing system. Can it
run efficiently and smoothly according to your requirement and for future usage.

Testing different hardware devices that are connected to our system should be
done after installing or connecting them. If their I/O interface connection comes with a
USB connector try connecting it to all the USB port in the front panel and in the back
panel, our system should detect it anywhere we connect it. There are also some
devices in our system that can be connected to different port e.g. the Monitor. The
monitor can be connected through a VGA port, DVI port, HDMI port etc., try using
different cables from this different port if our Monitor can run properly.

While Testing different Application Software involves the execution of a

software component or system component to evaluate one or more properties of
interest.

 meets the requirements that guided its design and development,

 responds correctly to all kinds of inputs,
 performs its functions within an acceptable time,
 is sufficiently usable,

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  can be installed and run in its intended environments, and
 achieves the general result its stakeholders desire.

As the number of possible tests for even simple software components is

practically infinite, all software testing uses some strategy to select tests that are
feasible for the available time and resources. As a result, software testing typically (but
not exclusively) attempts to execute a program or application with the intent of finding
software bugs (errors or other defects).

Software testing can provide objective, independent information about the

quality of software and risk of its failure to users and/or sponsors.

Software testing can be conducted as soon as executable software (even if

partially complete) exists. The overall approach to software development often
determines when and how testing is conducted. For example, in a phased process,
most testing occurs after system requirements have been defined and then
implemented in testable programs. In contrast, under an Agile approach,
requirements, programming, and testing are often done concurrently.

TESTING EXPANSION CARDS

Testing a Video Card installed for performance and stability

If you're a gamer, stress testing your graphics card is a no-brainer, especially

since graphics cards tend to fail under heavier loads—you know, like the ones
generated by top-end games. Another bonus: Graphic torture tests usually coax
underpowered or faulty power supplies into giving up the ghost, so you're stressing
two birds with one stone. Yay efficiency!

Benchmarking tools abound, but FurMark was designed specifically to give your
GPU a stress-inducing workout and punishes graphics cards much harder than the
average game. This bad boy uses real-time renderings of furry objects undulating in
front of groovy backgrounds to push your graphics card to its limits, complete with
antialiasing and resolution options. Stick to the standard burn-in test, but keep an eye
on HWMonitor and/or SpeedFan—FurMark gets your GPU very hot, very quickly. You
won't need to run FurMark for long. If your graphics card is going to crash or start
tossing out funky visual artifacts, it will do so within 15 to 30 minutes.

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 Alternatively, Uningine—the makers of the popular Heaven graphics
benchmark—recently released "Valley," a new GPU stress-testing tool that's a lot
prettier and more peaceful-looking than Furmark.

Once your GPU passes its primary stress test, I like to run some benchmarks
derived from actual games to see how the graphics card holds under real-life usage.
My favorite software for doing that is the Alien vs. Predator and S.T.A.L.K.E.R
benchmarking tools, both of which are freely available.

TESTING AUDIO/SOUND CARD INSTALLED

 Turn off the computer and unplug the power cable.

 Use a screwdriver to take out the screws holding the left side panel of the case,
and set the panel aside.
 Locate the sound card inside the computer by noting which device your
speakers are plugged into. If your speakers are plugged into the motherboard,
you have an integrated sound card. If they are plugged into a card in a PCI slot
(small, light-colored slots along the back of the case), it is a dedicated sound
card.
 Inspect the sound card for more information. An integrated sound card may not
have any identifying information available, but a PCI sound card may have a
sticker citing its manufacturer, the card type or other information.
 Close the case when finished inspecting the card.
 Start the PC until it displays our desktop
 Click "Start," then click "Control Panel."
 Double click on "Device Manager."
 Locate "Sound, Video and Game Controllers" in the list of devices, and click the
plus sign to expand the list.
 Right-click on the audio device listed and select "Properties." The various
property tabs will have information about the sound card, its driver and whether
it is working properly.
 Click on the "Start" menu and then click "Run."
 Type "dxdiag" in the run box, then click "Ok."
 Click on the "Sound" tab or tabs on the diagnostic pop-up window for detailed
information about your sound devices.
 Then connect your speaker and microphone for checking

TESTING OTHER I/O DEVICE

Testing the Printer Installed

After the printer is installed, you can use Windows to print a self-test page to
help verify the printer is working.

Microsoft Windows users

1. Click Start, Settings, and open Control Panel.

2. Double-click the Printers or Printers and Fax icon.
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 3. Right-click on the Printer you want to test and click Properties. If you do not see
your printer, your printer is not installed.
4. In the Printers Properties window, click the Print Test Page button.
5. If the printer can print a test page, your printer is installed and setup properly.
However, if you are unable to print in other programs the program you are
attempting to print from has issues.

Testing the Scanner Installed

After the Scanner is installed, you can use Windows to check if your scanner is
properly installed and ready for use.

To check to see if your scanner is properly installed, open the Device Stage.
Choose Start→Devices and Printers. If Windows doesn’t automatically find your
scanner, you can manually add it in the Devices and Printers window by clicking the
Add a Device button in the toolbar and following the wizard’s commands.

1. Choose Start→All Programs→Windows Fax and Scan.

Windows 7 opens the Windows Fax and Scan window.

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 2. Click the Scan button in the Navigation pane, then click the New Scan button
on the toolbar.

The New Scan dialog box for your scanner opens.

3. Use the settings on the right to describe your scan.

By letting the computer know what you’re scanning, its color profile, and the
type of file you plan to create, you enable Windows Fax and Scan to create
the highest quality scan.

4. Click the Preview button to see what your document will look like.

Make any last minute changes.

5. If you’re happy with the preview, click the Scan button.

Windows scans the document and presents you with an image of your
document.

6. Click the Save As button and complete the necessary information.

Enter the filename, the type of graphics file you want saved, and then click the
Save button.

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Testing the Webcam Installed

After the Webcam is installed, you can use the application that comes to its
driver CD to check if your camera is working and was installed properly. In case your
camera was installed by generic driver by your OS you can check your camera if
installed properly thru the help of third party application from the internet.

e.g. AMcap webcam software

For a software solution native to Windows, check out AMcap, webcam software
built by Microsoft. The software is quite lightweight and its able to access your webcam
using DirectX functions.

After installing AMcap, a small dialog window will load that will automatically
detect your webcam. This is what the main interface will look like before detecting your
webcam, with five menu options at the top of the window: “File, Devices, Options,
Capture and Help.”

It will only take a few seconds for AMcap to activate your webcam. Once it does,
you can take photos with this software by going to “Capture” and selecting “Take
picture.”

When you click to take a picture, the image will be opened straight away in
Windows Explorer, and from here all you have to do to save the image is open your
favorite graphics program via “Open” in Windows Explorer.

e.g. Yawcam

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 Yawcam, standing for Yet Another Webcam software, is free webcam software
that’s written in java. This software can take photo snapshots, as well as do video
streaming.

After installing this software, this is what the main interface will look like; two
dialog windows – one to display your webcam, the other to access menu controls. To
get Yawcam to detect your webcam, click the “Settings” and select “Detect webcam.

TESTING INSTALLED APPLICATION SOFTWARE

Testing Anti-virus Software

Open the Start button – All programs – find your antivirus – execute the program –
click scan

Once the scanning has finished either the program will detect if your system is
virus free. Then your program is ok

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Testing Application Suite software (Microsoft Office)

Open the Start button – All programs – Microsoft Office – Microsoft Word – type
anything you desire

Save your work. Once saved program is ok

Testing Multimedia software (VLC media player)

Open the Start button – All programs – Video LAN – VLC Player – then browse any
video file in your system - play

Once your video is playing – your media player is ok.

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Testing Entertainment Software (Any Game)

Open the Start button – All programs – Choose desired game – execute the
applications –

Once the game has started, the Program is ok.

IMPORTANCE OF MAINTAINING THE TOOLS & EQUIPMENT, MATERIALS AND

TESTING DEVICES

It is part of our responsibility to secure every Tools & Equipment, Materials, and
Testing device well, organized and maintained them in good working condition. They
should be stored in a separate secure place so that they are safe and easy to find.
This is usually best done in a place which is separate from the office like a tool room.

Lost tools are expensive to replace and much time can be wasted if they are
not available and ready to use when needed.

It is usual for those who have responsibility for looking after tools, equipment
and materials to keep an inventory (list) of these things.

We should check off the inventory regularly and if any items have been loaned
out and not returned, he/she must get them back. Breakages and losses and materials
which have been used up should be reported to superiors and requests made to
replace them.

It is a good idea to have a tool box equipped with the necessary partitions for
the tools and materials (screws of different types etc.) ready to be picked up and taken
to a job.

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Procedures on how to maintain different Tools & Equipment, Materials, and
Testing devices for long life usage.

 Driving tools

With simple regular maintenance, damage to screw heads can be minimized and
damage to watch plates and cocks will not occur due to screwdrivers slipping off screw
heads. Every week or two of regular use, examine the tips of your screwdrivers under
a strong loupe. Any distortion or chipping will be immediately evident. Often, only a
simple touch-up on the oilstone is all that is needed to bring them back to good
condition. Such regular inspections and repairs will mean much longer screwdriver life,
no damaged screws, and a sense of pride in working to a high standard.

As a precautionary measure for proper usage

The general rule in selecting the correct screwdriver for any particular screw is to
choose one with a blade width equal to the diameter of the screw. That way, the torque
is distributed across as much slot as possible, minimizing the possibility of burring up
the slot and disfiguring it.

Finally, only use your screwdrivers for the purpose they were intended and they
will serve you well!

 Soldering Tools

Most iron tips today are a copper core surrounded by iron, hence the term ‘iron
clad’ that is then nickel or chrome plated. Because solder won’t stick to nickel or
chrome the plating on the chisel end of the tip, (where you melt the solder) is removed
to expose the iron cladding. Solder does stick to iron. To keep the tip from rusting you
must keep it coated with a layer of tin, hence the term tinning. This is why solders used
in stained glass are a mixture of tin and other metals (generally lead).

You will extend the life and improve the performance of your
soldering iron and tips by following a few simple guidelines

 Always place your soldering iron in a stable iron stand whether it is being used
or not.
 Make sure you plug the iron into the correct type of outlet with the proper
voltage.
 Try not to use an extension cord. If you must, use a heavy duty one.
 Regularly check the cord for burns or cracks and have a professional electrician
replace worn cords before using. Make sure that the cord is not hanging in such
a way that it comes under the hot tip or can be pulled off the work surface and
pull the iron with it.
 Don’t drop or bang the iron. Ceramic heaters are especially easy to crack or
break.
 Do not allow the iron to idle at operating temperatures for extended periods.
This could burn out the element or even the iron. If you are using a rheostat,
turn it down to a low “idle” setting. If not, unplug the iron.

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  Occasionally, remove the tip and lightly tap the barrel of wire wound heater
irons to remove debris.
 If you will not be using your iron and tips for an extended period of time, you
may want to store it (after it has fully cooled) in a reseal able bag to protect it
from corrosion and humidity.
 Using a quality solder will go a long way to keeping your tip working properly.
Impurities in the metals used to make the solder will collect on the iron tip as
you work. This causes the tip to work less efficiently, degrades the surface, and
requires more frequent cleaning.
 Keep the tip clean while you work. Have a damp sponge handy to occasionally
wipe your tip on while soldering to remove residues that collect. A properly
cleaned tip is bright and shiny. Keeping the tip clean is important but constantly
wiping it on a wet sponge can cause early tip failure. Excessive wiping causes
the tip temperature to repeatedly rise and fall (cycle) and the different metal
layers in the tip to repeatedly expand and contract. This leads to metal fatigue
and ultimately tip failure where the copper core bubbles out. There are brass
wool coils that are used like a sponge to wipe the tip off on as you solder and
will not cool the tip.
 If your tip becomes blackened and will not come clean after wiping on a damp
sponge or brass pad, you might try a tinning block or a soft brass brush or brass
wool. A tinning block (sal-ammoniac) is used by placing a small amount of flux
on the block and rubbing the tip of your hot iron in it then wipe the tip on a damp
sponge to remove debris. You may need to repeat this several times if your tip
is very dirty. Once the tip is clean reflush it with a high tin content solder.
 Care should be taken as the block is abrasive and excessive use can wear
away the iron cladding, exposing the copper core and make the tip unusable.
You can try brass wool or a soft brass brush as an alternative.
 Avoid the practice of dipping your tip into flux in order to clean it. Flux is
corrosive.
 Never use sandpaper or any abrasive material to clean a tip. The best way to
minimize your tip maintenance is to use a good quality solder, one that has a
high tin content and high metal purity.
 At the end of a soldering session, wipe the tip clean, flood the tip with solder
(63/37 or 60/40 is best), wipe it again and then unplug the iron. This will flush
and re-tin your tip, protecting it from oxidation and corrosion.
 Prevent the tip from seizing (becoming stuck) in the barrel by loosening the nut
or screw that secures it. This is an especially good practice when storing your
iron. If you find the tip has become stuck in the iron barrel it is best to return it
to the manufacturer for removal as you can easily damage the irons heating
element trying to remove it.

 Splicing Tools

It’s just simple and easy to maintain different Splicing and Wire Cutters pliers. Just
make sure that the toothed jaws are clean and sharp. Greasy or worn down jaws can
result in compromised safety. Such tools also require increased force to hold the work
piece which, in turn, increases the risk of muscular fatigue and repetitive strain injuries.

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 Oil pliers and wire cutters regularly. A drop of oil on the hinge will make the tools
easier to use. You can also use WD40 for best result.

As a precautionary measures for proper usage

 Do not use pliers to do another tool’s job. We’re all probably guilty of using pliers
as a hammer at some point, but doing so may lead to damaging your tools and
your work, as well as potentially injuring yourself.
 Never try to use pliers beyond their ability. Trying to bend stiff wire with light-
duty pliers may spring or break them. Stronger, blunt nose pliers are more
suitable for this task. Also, don’t exceed the length of the pliers’ handles. Larger
pliers may be needed if the handles do not extend as far as the task calls for.
 Do not expose pliers to excessive heat. Because pliers are sensitive to high
heat, your tool may be destroyed if placed under direct flames.
 Always cut at right angles, not side to side. By rocking the pliers from side to
side when cutting wire or bending the wire against the cutting knives, you may
dull or nick the cutting edges. If you have trouble cutting, try sharpening the
knives or using pliers with greater leverage.
 Be sure the type of pliers match the application. Unless your pliers are
specifically designed to cut hardened wire, do not use ordinary pliers to do so.
 Always protect your eyes before cutting wire or metal. Wearing approved eye
wear such as goggles, a face mask, or another protective device is a must when
using pliers for cutting wire.
 Do not use pliers on live electrical circuits. Comfort grips or plastic-dipped
handles are not designed to protect the user from electric shock. If there is a
chance that the tool will touch an energized source, be sure to only use
insulated tools.
 Oil pliers to maintain life and value. You can lengthen the life of your tool by
occasionally putting a drop of oil at the joint of the pliers. This will also allow for
easy operation.

 Cutting Tools

Cutting tools of all types need to be cleaned to remove any bacteria forming, and
remain sharp enough for their intended use. They require special handling and care,
depending on the type of cutting tools and their various uses.

Wipe the knife clean right after each use. Don't let any stain dry on the blade. Lay
the blade on a flat surface. With a cloth dump into hot, carefully wipe one side, then
flip the knife over and wipe the other side until no traces of stains is seen. Remember
to dry the knife off completely to avoid rusting or you may use oil wipe onto the blade
to prevent it from rusting.

As a precautionary measures for proper usage

 Place the item you wish to cut on a flat, stable surface. Be sure the object will
not slip or wobble because that can cause you to lose control of the knife and
cut yourself.

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  Press the button down on the knife and slide to expose the blade to your desired
length. Always point the knife away from you when you are exposing the blade.
Do not expose more of the blade than necessary when you are cutting because
the pressure on the blade can cause it to snap.
 Stabilize the item you are cutting with your non-cutting hand. Do not put your
hand near the area where you will be using the blade to avoid cutting yourself.
Keep the item you are cutting stable so that the blade does not slip, causing
you to accidentally cut yourself.
 Press the button and retract the blade. The blade should not be exposed when
you are not using it.

 Testing Devices

An Analog Multimeter Tester as long as it has not been abused it should last
indefinitely. You need to replace the batteries periodically, and before they leak.
Checking calibration against a known accurate meter and making some adjustments
if necessary is a good idea. Just always keep it in a proper place away from any liquid.

As a precautionary measures for proper usage

 Deenergize and discharge the circuit completely before connecting or

disconnecting a multimeter.
 Never apply power to the circuit while measuring resistance with a multimeter.
 Connect the multimeter in series with the circuit for current measurements, and
in parallel for voltage measurements.
 Be certain the multimeter is switched to ac before attempting to measure ac
circuits.
 Observe proper dc polarity when measuring dc.
 When you are finished with a multimeter, switch it to the OFF position, if
available. If there is no OFF position, switch the multimeter to the highest ac
voltage position.
 Always start with the highest voltage or current range.
 Select a final range that allows a reading near the middle of the scale.
 Adjust the "0 ohms" reading after changing resistance ranges and before
making a resistance measurement.
 Be certain to read ac measurements on the ac scale of a multimeter.
 Observe the general safety precautions for electrical and electronic devices.

 Cleaning Materials

Just always keep them away from your Tools, Equipment and Testing Devices
especially if it is made of liquid. Right after using them wipe and close the lid and store
them in a proper place.

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 Information Sheet 2
STRESS TEST PROCEDURES

Purpose of Stress Testing

Stress testing (sometimes called torture testing) is a form of deliberately intense

or thorough testing used to determine the stability of a given system or entity. It
involves testing beyond normal operational capacity, often to a breaking point, in order
to observe the results. Reasons can include:

 to determine breaking points or safe usage limits

 to confirm intended specifications are being met
 to determine modes of failure (how exactly a system fails)
 to test stable operation of a part or system outside standard usage

Reliability engineers often test items under expected stress or even under
accelerated stress in order to determine the operating life of the item or to determine
modes of failure.

The term "stress" may have a more specific meaning in certain industries, such
as material sciences, and therefore stress testing may sometimes have a technical
meaning – one example is in fatigue testing for materials.

Stress testing, in general, should put computer hardware under exaggerated

levels of stress in order to ensure stability when used in a normal environment. These
can include extremes of workload, type of task, memory use, thermal load (heat), clock
speed, or voltages. Memory and CPU are two components that are commonly stress
tested in this way.

There is considerable overlap between stress testing software and

benchmarking software, since both seek to assess and measure maximum
performance. Of the two, stress testing software aims to test stability by trying to force
a system to fail; benchmarking aims to measure and assess the maximum
performance possible at a given task or function.

When modifying the operating parameters of a CPU, such as temperature,

overclocking, underclocking, overvolting, and undervolting, it may be necessary to
verify if the new parameters (usually CPU core voltage and frequency) are suitable for
heavy CPU loads. This is done by running a CPU-intensive program for extended
periods of time, to test whether the computer hangs or crashes. CPU stress testing is
also referred to as torture testing. Software that is suitable for torture testing should
typically run instructions that utilise the entire chip rather than only a few of its units.
Stress testing a CPU over the course of 24 hours at 100% load is, in most cases,
sufficient to determine that the CPU will function correctly in normal usage scenarios
such as in a desktop computer, where CPU usage typically fluctuates at low levels
(50% and under).

TVL – ICT | COMPUTER SYSTEMS SERVICING 16 | P a g e

 Hardware stress testing and stability are subjective and may vary according to
how the system will be used. A stress test for a system running 24/7 or that will perform
error sensitive tasks such as distributed computing or "folding" projects may differ from
one that needs to be able to run a single game with reasonably reliability.

Importance of Stress Testing

The importance of the stress test is to know for sure that your PC isn't going to
blue screen on you when you're in the middle of something important. If you test the
machine at 100% for hours, you can be sure that it's not going to BSOD on you when
you're doing up an important document.
While the computer could be stable enough to run normally, you never know if
it's stable enough to run properly. It could give out on you at the worst time.
Also, it's to test temperatures, running it at 100% lets you know how much
temperature head room you have, how capable your cooling is. Gotta factor in running
video cards at 100% also to make sure your case can dispense heat.
To ensure the reliability and stability of your system. Even if a computer boots
up and performs well under normal usage, fickle hardware can cause woes when you
step up to heftier tasks, such as gaming or video editing. Stress-testing software
places your components under an intense workload to simulate a worse-case
scenario; if a component crashes, hangs, or otherwise fails a dedicated stress test,
there's a good chance that it won't be reliable under a heavy everyday load. It's best
to uncover unstable components sooner rather than later, while they're still under
warranty.
Running stress tests can also let you know if you need additional cooling in your
computer. If a graphics card or overclocked CPU consistently overheats and shuts
down during a stress test, it's time to dump the stock cooler, add a few case fans, and
possibly even consider liquid cooling.

Procedures of Stress Testing

Using a third party program like:

1. HeavyLoad

HeavyLoad is a utility that aims

to stress the main component areas of
a PC, namely processor, memory,
hard drive and graphics. It can also
run these tests individually or
altogether which is obviously the time
maximum stress will be placed of the
system hardware and also the power
supply. The Disk space and Free
memory tests are not really there to
put undue stress on those
components, but rather continually
TVL – ICT | COMPUTER SYSTEMS SERVICING 17 | P a g e
writes a large file to the drive and allocates / deallocates memory to the system
simulating heavy load when all major components are utilized.

There is an option though to add more stress to the hard drive by using Jam
software’s other popular included tool Treesize Free to simulate more heavy disc
access. HeavyLoad is available as portable and installer versions and is a very useful
overall system stability tester to keep in the USB toolkit.

2. FurMark

Furmark is a stability and stress

testing tool designed especially for graphics
cards and runs a very intensive “Fur”
rendering algorithm which is very good at
pushing the GPU to its absolute limits. There
are a few settings that can be changed such
as resolution, full screen mode and anti
aliasing, and a few presets are available
such as running in the HD resolutions of 720
/ 1080, or running a burn-in test for 15
minutes. The benchmark’s default run time
and an alarm for the maximum allowable
temperature for the graphics card is found via
the Settings window.

Benchmark scores can be compared

or viewed online. FurMark is compatible with
Windows XP and above.

3. StressMyPC

This is a simple, tiny and

portable utility of around 20KB
that can run a stability test on
your single, multi core or multi
threaded processor. In addition it
can also perform a couple of
other tests such as a simple GPU
graphics test and also one for the
hard drive. The “Paint-Stress”
GPU test is enabled by default
and the “HD-test” and a more
aggressive CPU test which will
push your processor towards
100% (the standard test used
about 60% of a dual core CPU
during testing) can be enabled by the buttons at the top of the window. StressMyPC
works on all versions of Windows 2000 and above, including 64-bit.

TVL – ICT | COMPUTER SYSTEMS SERVICING 18 | P a g e

4. System Stability Tester

System Stability Tester

works by simply using the well
known and famous method of
telling the computer to calculate
the value of Pi up to 128 million
digits. This will completely
consume your processor for as
long as the test runs and can
also be used as a basic
benchmarking tool to see how
long it takes your CPU to
calculate the specified number
of digits. The range can be
between 128 thousand up to
128 million and can be run
continuously up to 50 times
using up to 32 threads. There
are 2 methods to choose from,
Borwein and Gauss-Legendre
which is also used by the
classic SuperPi tool.

Works on Windows XP and above, portable and installer versions are

available.

5. IntelBurnTest

Despite the name,

IntelBurnTest actually works fine
for testing on AMD processors as
well, and is called as such
because it makes use of the Intel
Linpack libraries which Intel
themselves use to stress test
CPU’s. Usage is easy and all you
have to do is set the number of
times to run the test, the number of
threads to use and the test stress
level. This can be Standard, High,
Very High or Maximum and if your
available RAM is less than what
the test requires, choose Custom
and set the amount of memory to
use accordingly.

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6. SiSoft Sandra Lite

Known as a hardware
information and benchmarking
tool, Sandra also has the option
to run a Burn-in test from the
Tools options. This is achieved
by simply running a number of
the benchmark tests
continuously placing good
amounts of stress on the
system. Several tests are
available including a number of
processor, graphics, memory,
physical disk, optical drive and
network tests. These tests can
then be executed for a set time
or for a specified number of
loops. The stability testing
component of Sandra is
certainly powerful but also
slightly complicated if you just
want to run a quick and simple
test. Works on all Windows from 2000 to 8.

7. OCCT

OCCT is a tool that is known

to put serious amounts of stress on
your system components, and is
especially good at severely
stressing your power supply. There
are rumors it can even kill poor
quality or cheap PSU’s so is
obviously a utility to be used with
great care. CPU tests include an
OCCT test and a LinPack test
similar to IntelBurnTest, a GPU test
and the mentioned power supply
test. There is also a useful
temperature and voltage
monitoring window where you can
keep an eye on the values during
any of the tests.

OCCT works in Windows XP up to

Windows 8 and also has a portable version.

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8. PassMark BurninTest (Demo)

Comprehensive suite for stress

and stability testing a number of different
system components. These include
processor, hard disc drives, memory,
optical drives, sound cards, 2D /3D /
video graphics, network connection and
printers. The more expensive Pro
version uses plugins that can also test
keyboards, ports (parallel, Firewire and
USB etc) and modems.

Passmark BurninTest works on all

versions of Windows from XP to 8.

9. Prime95

Prime95 is a tool used

extensively by users who overclock
their systems and is often run for
several hours pushing the CPU to
its limits during that time. This is due
to Prime95’s high reliance on the
CPU’s Floating Point Unit for most
of its running which keeps the stress
levels and temperatures very high
during use. On starting the tool it will
ask if you want to run a torture test
and what intensity if so. This ranges
from Small FFT which stresses
mainly the CPU, to the Blend test
that puts a good deal of stress on
most related hardware
components. Prime95 often needs
to be used for at least 10 hours to
get the best results. It’s portable and
works on Windows 95 and newer.

TVL – ICT | COMPUTER SYSTEMS SERVICING 21 | P a g e

10. LinX

LinX is another small and portable tool that runs a stress test on your processor
using Intels LinPack libraries. Just set the problem size to the desired value and the
amount of memory to be allocated will be automatically set. Or for maximum stress
simply press the All button to allocate all available memory to the task. Then set the
Run value which can be either number of runs or minutes. LinX can also grab some
temperatures, voltages and fan speeds from Everest and SpeedFan if they are
installed. LinX is portable and has separate 32-bit and 64-bit versions in the archive.

Important:

Stress testing your computer components is not something that should be

performed often and is only really meant to help identify hardware faults by placing
excessive stress on them. Or it is used to fully stress a new build or system to make
sure all components are working 100% reliably. This does mean a computer is more
likely to encounter shutdowns, reboots or crashes during a stress / stability test as any
weaknesses are uncovered and components are pushed to their limits.

It’s also NOT a good idea to test a hard drive if you suspect it has any kind of
problem because a stress test will increase the speed at which the drive might fail.
Backing up is therefore recommended before running tests on any drives that hold
important data. A hardware monitoring utility is important to use as well so you can
monitor system temperatures, fan speeds and voltages while the stability tests are
being performed, and you can stop the test if you identify a heat or fan problem etc.

TVL – ICT | COMPUTER SYSTEMS SERVICING 22 | P a g e

STRESS TESTING
Stress testing is the process of determining the ability of a computer, network,
program or device to maintain a certain level of effectiveness under unfavorable
conditions.
How to Stress Test a Computer
1. Close all open programs.
2. Right click the bottom bar (taskbar) on a windows computer and
select task manager.
3. If you have a slow internet connection and were looking to test a
network intensive program, use the networking tab info; otherwise
select the performance tab.

Tips
Adding more RAM will help your speed. This is because if the processor has
more RAM to work with, it can work faster. Adding RAM is usually the first you
want to do to speed up computer.

TVL – ICT | COMPUTER SYSTEMS SERVICING 23 | P a g e

 Information Sheet 3
3RS AND 5S ENVIRONMENTAL POLICIES

3Rs - Reduce, Reuse and Recycle

REDUCE REUSE RECYCLE

Reducing - Try to This enables the
reduce the amount of materials you throw
Reusing - Think of
waste you produce, as away to be used again
ways you could reuse
this is the best way to by making them into
something
help the environment! new products.

TVL – ICT | COMPUTER SYSTEMS SERVICING 24 | P a g e

 Information Sheet 4
CONDUCT TEST DOCUMENTATION

. Documentation is the collection of documents that are designed

to help people who need to manage, operate or maintain computer
hardware or software.

Computer documentation can generally be divided into two broad categories:

1) User documentation. This is designed for the end user of the computer
hardware or software. The user may not be a computer specialist. As a computer
user yourself, you will have seen a considerable amount of user documentation,
in varying forms and of varying quality. Examples of user documentation are
manuals, on-line help, wizards and on-line tutorials.
Documentation usually consists of a combination of text and diagrams. Types of user
documentation include:
 Instructional material – usually accompanies the computer system, be it
hardware or software, and provides information on how to use the system or
particular aspects of it.
 Training material – aims to teach people how to use a computer system,
usually a software application. It can be used as a self-study guide or as a
resource by a trainer.
 Policies or procedures documents – describe organizational rules and
guidelines and explain how to do a particular job or jobs. They also help with
quality assurance as a check that standard procedures are being followed.
 Reference documentation - provides neither an instructional nor a training
role; it is simply a repository of information. It is used by users who are
already trained, to remind them of intricate details that they cannot be
expected to remember. Reference documentation will be at the user’s
fingertips while the product is being used
2) Technical documentation. This is designed for the people responsible for
producing or maintaining the hardware or software. When you buy a new
computer, you generally get a certain amount of technical documentation of the
hardware, so that you (or a technician you employ) know what upgrades and so
on are applicable to your computer. Computer users almost never see technical
documentation of software, which is generally confined to the organization(s)
where the software is developed.
Technical documentation describes the design and construction of a hardware
or software product. It is not intended for users of the product, but for the people who
build and maintain the product. Technical documentation therefore tends to be more
detailed and formal than user documentation. It is generally written and maintained
by the same people that it serves, for example: Computer Engineers and
programmers.

TVL – ICT | COMPUTER SYSTEMS SERVICING 25 | P a g e

Can be either
 Printed or
 On-line (computer based) Includes information that describes
 The construction of the computer (hardware) or
 The software that runs the computer

Examples of technical documentation include:

Data documentation, Program documentation, and Hardware documentation.

Media for Documentation

Computer documentation is presented in a wide range of forms, from the
traditional paper books to various computerised media. These media can generally
be divided into three groups:
 Paper documentation (print media)
 Static on-line documentation
 Dynamic on-line documentation
The choice of medium is determined by many factors. The most important is
usability – how well the documentation helps the users of the application. This is
determined by the nature of the user’s requirements and the appropriateness of the
medium to the task.
When developing documentation, it is important to understand the user’s
requirements to know which medium is preferable. In a lot of cases both forms may
be required.
Testing Installed Hardware and Software
Installation testing is a kind of quality assurance work in the software industry
that focuses on what customers will need to do to install and set up the new
software successfully. The testing process may involve full, partial or upgrades
install/uninstall processes.
The simplest installation approach is to run an install program, sometimes
called package software. This package software typically uses a setup program
which acts as a multi-configuration wrapper and which may allow the software to
be installed on a variety of machine and/or operating environments. Every possible
configuration should receive an appropriate level of testing so that it can be released
to customers with confidence.

Stress test (sometimes called a torture test) is a form of deliberately intense

and thorough testing used to determine the stability of a given system or entity.
It involves testing beyond normal operational capacity, often to a breaking point, in
order to observe the results.
Reasons can include: to determine breaking points and safe usage limits; to
confirm that the intended specifications are being met; to determine modes of
failure (how exactly a system may fail), and to test stable operation of a part or
system outside standard usage.
TVL – ICT | COMPUTER SYSTEMS SERVICING 26 | P a g e
 In software testing, a system stress test refers to tests that put a greater
emphasis on robustness, availability, and error handling under a heavy load, rather
than on what would be considered correct behavior under normal circumstances.
To prevent sort of headache, I always recommend giving new systems a
thorough stress-test to shake out the bugs before you spend too much time on the
system. Yes, it takes some time and effort, but it is well worth it in the long run as
you can usually identify (or even push over the edge) components that were likely
to give you problems in the short to medium term.
Example Stress Test
a. Stress-testing the CPU (Critical)
The CPU is one of the most important components to test because
overheating here can lead to all sorts of problems, from crashes to total system
death.
Software Tool:
Prime 95 (http://www.mersenne.org/download/)
How to use?
Download using the link provided>unpack>run the executable file.

Run a torture Test

Source: http://www.zdnet.com/article/how-to-stress-test-your-new-pc-to-
shake-out-any-faults/
b. Stress-testing RAM (Critical)
Another critical component that needs thorough testing in a new PC is the
RAM. Bad RAM can cause all sorts of annoying problems, from
application crashes to random system restarts.
The best tool for testing RAM is Memtest86+ (another free tool). You
download this tool and run it from a CD/DVD or USB flash drive.
Like testing the CPU, testing the RAM will take a long time (patience is a
virtue).

TVL – ICT | COMPUTER SYSTEMS SERVICING 27 | P a g e

 MemTest86+ v1.00 Interface
Source: http://www.zdnet.com/article/how-to-stress-test-your-new-pc-to-
shake-out-any-faults

c. Stress-testing the hard drive (Optional)

Stress testing hard drives. If you have a good backup then losing a hard drive
isn't that big of a deal.

These are some stress test for different hardware. All software used in the
preceding procedures were used according to its license agreement.
Using cracked or pre-activated software is strongly prohibited please use
open source software to avoid intellectual piracy.
Available Open Source Stress Test Software
a. MemTest 86+ (http://www.memtest.org/)
b. Prime 95 (http://www.mersenne.org/freesoft/)
c. HDTune Commercial (http://www.hdtune.com/)
d. Furmark (http://www.ozone3d.net/benchmarks/fur/)

HDTune Pro 4.60

Source: http://www.zdnet.com/article/how-to-stress-test-your-new-pc- to-
shake-out-any-faults/

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 TEST AND DOCUMENTATION SAMPLE REPORT

PURPOSE
This Test Report provides a summary of the results of test performed as
outlined within this document.

TEST SUMMARY
[Include basic information about what was tested and what happened.]

TEST TYPE (FUNCTION, UNIT, SYSTEM, ETC.)

[Include basic information about what was tested and what happened.]
Person In-Charge: [Angel]
Test Date: [mm/dd/yyyy] - [mm/dd/yyyy]
Test Results: [Enter a summary of the test conducted and results]
Additional Comments: [Enter any summary comments]
TEST RESULTS
[Summarize the test results. Include a detailed description of any deviations
from the original test plan, design, test case, or expected results. Include any
issues or bugs discovered during the test.]
Form 1.5-1a
Sample Testing Report (Hardware)
The table below summarizes the results of system testing:
No Test Specification Date Tester Pass/Fail Severity Summary Comments
. Tested of Defect of
Case
Defect
ID
1
2
3
4
5
6
7
8
9
10

TVL – ICT | COMPUTER SYSTEMS SERVICING 29 | P a g e

 [If the test case failed, list the corresponding Test Incident ID in the Comments
column.]
Test Report Approval
The undersigned acknowledge they have reviewed the <Project Name> Test
Report and agree with the approach it presents. Changes to this Test Report
will be coordinated with and approved by the undersigned or their designated
representatives.

Signature: Date:

Print
Name:
Title:
Role: <Designation of Person In Charge>

Template 1.5-1b
Sample Testing Report (Software)
The table below summarizes the results of system testing:
No Test Specification Date Tester Pass/Fail Severity Summary Comments
. Tested of Defect of
Case
Defect
ID
1
2
3
4
5
6
7
8
9
10

[If the test case failed, list the corresponding Test Incident ID in the Comments
column.]
Test Report Approval
The undersigned acknowledge they have reviewed the Test Report and
agree with the approach it presents. Changes to this Test Report will be

TVL – ICT | COMPUTER SYSTEMS SERVICING 30 | P a g e

 coordinated with and approved by the undersigned or an immediate
supervisor.

Signature: Date:

Print
Name:
Role: <Designation of Person In Charge>

FINDINGS AND RECOMMENDATION DOCUMENTATION

Document any Findings and Recommendation as observe to the assembled computer

system as per PC.

Hardware Specs Stress Findings Recommen- Remarks

tested on Test ding for
upgrade or
update

CPU Intel I5, 4th 12 Ok Lasted the over clock

Generation hours stress testing for 12
hours this CPU is
incredible
Mobo ASUS 12 Ok
H97M-D hours
1150
RAM Kingston 12 Ok Additional RAM with
Hyper X- hours same specs with the
Fury 4GB, existing
PC 1600
Video Card Built in (on Additional Video card for
board) gaming purposes
PSU Electron 12 Ok
700watts hours
HDD Seagate, 1 2 Ok Need to be partition into
TB hours 2

Software

Operating Windows ok Upgrade to Needs a Fresh copy of

System XP, SP3 higher Windows 7 64-bit
version installation
Anti-virus AVG 2015 Ok
Microsoft Version Ok Upgrade to So that other new
Office 2007 new version features of this program
2014 will be included

TVL – ICT | COMPUTER SYSTEMS SERVICING 31 | P a g e

Auto CAD Version Ok
2015
Nero Version Ok
2012
VLC player Version Ok Update to
2.2.0 new version
2.2.0
Plant vs. Version 1 Ok
Zombies

Peripherals
/Devices
Keyboard A4Tech Ok
KRS-8572,
USB
Mouse A4Tech, Ok
USB
Monitor ACER 19.5 Ok
S200HQL
BD LED
Headset A4Tech Ok
HS-5P
AVR Secure Ok
SVC-
500VA
Printer Epson Ok Software Update to new version
L120 update for photo printing
needed
Scanner HP Scanjet Ok
5590
Webcam A4Tech Ok
PK-910H
Full HD
1080P

Findings: All hardware and software of this Computer System are all good and
working except for some drivers and application that needs an update to work more
efficiently.

Prepared by:
________________________
Name & Signature

Checked by:
________________________
CYRENE B. ANCIS
CSS NC II Teacher

TVL – ICT | COMPUTER SYSTEMS SERVICING 32 | P a g e

 What’s More
 Independent Activity 1

Directions: Utilizing the content of the module. Read Information Sheet 1

relating to peripheral and application testing. Take note of the steps in
testing hardware devices. Take note also the procedures in testing
installed application software. Familiarize the importance of maintaining
the tools & equipment, materials and testing devices.
 Independent Assessment 1

Directions: Enumerate the steps in Testing the Printer Installed for

Microsoft Windows users. Write your answers in your notebook.
1. ______________________________
2. ______________________________
3. ______________________________
4. ______________________________
5. ______________________________

Answer the following questions. Write your answers in your notebook.

6. What are the procedures in testing the installed anti-virus software?
7. What are the procedures in testing application suite software (Microsoft Office)?
8. What are the procedures testing multimedia software (VLC media player)?
9. What are the procedures in testing entertainment software (any game)?

 Independent Activity 2

Directions: Read and study Information Sheet 2 about stress test

procedures. Take note of some important terms. Familiarize the 10 third
party program used in stress testing. Next, familiarize the steps on how to
stress test a computer.
 Independent Assessment 2

Directions: Enumerate the ten (10) third party program used in stress
testing. Write your answers in your notebook.
1. ________________________________________
2. ________________________________________
3. ________________________________________
4. ________________________________________
5. ________________________________________
6. ________________________________________
TVL – ICT | COMPUTER SYSTEMS SERVICING 33 | P a g e
 7. ______________________________________
8. ______________________________________
9. ______________________________________
10. ______________________________________
Enumerate the three (3) the step-by-step procedure on how to stress test
a computer. Write your answers in your notebook.
1. ______________________________________
2. ______________________________________
3. ______________________________________

 Independent Activity 3

Directions: Read and study Information Sheet 3 about 3Rs and 5S

environmental policies. Familiarize the differences between the three.
Take note of the equivalent English words of the 5S Japanese words.
Familiarize each descriptions.
 Independent Assessment 3

Directions: Identify the following. Choose your answer from the grid
below. Write your answer in your notebook.

Reduce Reuse Recycle Sort

Set in order Shine/Sweep Standardize Sustain

Description Environmental Policies

This enables the materials you throw 1)
away to be used again by making them
into new products.
Think of ways you could reuse 2)
something
Try to reduce the amount of waste you 3)
produce, as this is the best way to help
the environment!
Sustain the developed processed by 4)
self-discipline of the workers.
Setting up standards and specifications. 5)
Putting all necessary items in the optimal 6)
place for fulfilling their function in the
workplace.
Putting all necessary items in the optimal 7)
place for fulfilling their function in the
workplace.
Sorting through all items and removing 8)
all unnecessary items.

TVL – ICT | COMPUTER SYSTEMS SERVICING 34 | P a g e

  Independent Activity 4

Directions: Read and study Information Sheet 4 about conduct test

documentation. Take note of the important terms. Familiarize each
descriptions.
 Independent Assessment 4

Directions: Identify the following. Choose your answer from the grid
below. Write your answer in your notebook.
Documentation Technical Training material Reference
documentation documentation
User Instructional Policies or procedures Computer
documentation material documents documentation

_______1. Presented in a wide range of forms, from the traditional paper books to
various computerized media.
_______2. Provides neither an instructional nor a training role; it is simply a repository
of information. It is used by users who are already trained, to remind them of intricate
details that they cannot be expected to remember.
_______3. Describe organizational rules and guidelines and explain how to do a
particular job or jobs. They also help with quality assurance as a check that standard
procedures are being followed.
_______4. Aims to teach people how to use a computer system, usually a software
application. It can be used as a self-study guide or as a resource by a trainer.
_______5. Usually accompanies the computer system, be it hardware or software,
and provides information on how to use the system or particular aspects of it.
_______6. This is designed for the people responsible for producing or maintaining
the hardware or software.
_______7. This is designed for the end user of the computer hardware or software.
_______8. It is the collection of documents that are designed to help people who need
to manage, operate or maintain computer hardware or software.

TVL – ICT | COMPUTER SYSTEMS SERVICING 35 | P a g e

 What I Have Learned
I learned that:

 It is important to test your devices/peripherals (hardware) and application

software for performance if it is indeed compatible with your existing
system. Can it run efficiently and smoothly according to your requirement
and for future usage.

 Testing different hardware devices that are connected to our system should
be done after installing or connecting them.

 Stress testing is the process of determining the ability of a computer,

network, program or device to maintain a certain level of effectiveness
under unfavorable conditions.

What I Can Do
Directions: This performance task will be done when you are already at
the computer laboratory.

TASK SHEET

Title: Conduct Test and Documentation

Performance Objective: Given are the following materials, you

should be able to install application software. Allotted time 20
minutes.
Supplies/Materials : Template 1.5-1a, Template 1.5-1b

Equipment :Computer

TVL – ICT | COMPUTER SYSTEMS SERVICING 36 | P a g e

 Procedure:
1. Read information sheet 4
2. Check the operating system
3. Check and update device driver
4. Test installed application software and hardware.
5.
Generate a status report of the current installed
hardware and software.
Assessment Method:
Demonstration, Observation, Portfolio

Performance Criteria Checklist

Learner’s Name: Date:
During the performance of the task, did you consider the following criteria?
Grade Point Equivalent
Highest Possible Score = 5
Lowest Possible Score = 0
CRITERIA YES NO

Did the learner…

1. Listed tools, equipment and
materials needed for this task?
2. Checked and update installed
application software
3. Checked and update installed
hardware and other peripherals
4. Applied and Performed
occupational health safety
procedures
5. Performed and followed
completely the given tasks?

Total Points
Total Items
Signature of the Learner
Signature of the Teacher

TVL – ICT | COMPUTER SYSTEMS SERVICING 37 | P a g e

 Assessment
Post-test

A. Multiple Choice Directions: Read each question and their

corresponding answers carefully and completely. Choose the answer
that best fits the question. Write the letter of your answer in your
notebook.
1. What is the term used to describe a collection of documents that are
designed to help people who need to manage, operate or maintain
computer hardware or software?
a. Documentation
b. user documentation
c. instructional material
d. technical documentation

2. Which is designed for the end user of the computer hardware or software?
a. Documentation
b. user documentation
c. instructional material
d. technical documentation

3. Which of the following usually accompanies the computer system, be it

hardware or software, and provides information on how to use the system or
particular aspects of it?
a. Documentation
b. user documentation
c. instructional material
d. technical documentation

4. What aims to teach people how to use a computer system, usually a

software application that can be used as a self-study guide or as a resource
by a trainer?
a. Training Materials
b. user documentation
c. technical documentation
d. Policies or procedures documents

TVL – ICT | COMPUTER SYSTEMS SERVICING 38 | P a g e

 5. What describes organizational rules and guidelines and explains how to do
a particular job or jobs that also helps with quality assurance as a check that
standard procedures are being followed?
a. Training Materials
b. user documentation
c. technical documentation
d. Policies or procedures documents

6. Which of the following provides neither an instructional nor a training role

that can simply be a repository of information used by users who are already
trained, to remind them of intricate details that they cannot be expected to
remember?
a. Training Materials
b. technical documentation
c. Reference Documentation
d. Policies or procedures documents

7. Which is designed for the people responsible for producing or maintaining

the hardware or software?
a. Training Materials
b. technical documentation
c. Reference Documentation
d. Policies or procedures documents

8. What is the kind of quality assurance work in the software industry that
focuses on what customers will need to do to install and set up the new
software successfully?
a. Training Materials
b. Installation Testing
c. Reference Documentation
d. Policies or procedures documents

TVL – ICT | COMPUTER SYSTEMS SERVICING 39 | P a g e

B.

Directions: Identify the following. Choose your answer from the grid
below. Write your answer in your notebook.

Software testing Documentation Technical documentation Standardize

Stress testing User documentation Recycle Set in order

_________ 1. It can provide objective, independent information about the quality of

software and risk of its failure to users and/or sponsors.
_________ 2. It is a form of deliberately intense or thorough testing used to determine
the stability of a given system or entity.
_________ 3. It is the collection of documents that are designed to help people who
need to manage, operate or maintain computer.
_________ 4. It is designed for the end user of the computer hardware or software.
_________ 5. It is designed for the people responsible for producing or maintaining
the hardware or software.
_________ 6. Enables the materials you throw away to be used again by making them
into new products
_________ 7. Setting up standards and specifications
_________ 8. Putting all necessary items in the optimal place for fulfilling their function
in the workplace.

TVL – ICT | COMPUTER SYSTEMS SERVICING 40 | P a g e

References: s
CBLM
Mr. Eric M. Talamisan
Installing and Configuring Computer
CBLM Computer System
Installing and Configuring Computer
2016
www.mrblanco.page4.me
CBLM
Install and Configure Computer Systems
Version 1.1.2019
Ismael Manic Balana
www.facebook.com/itsmeismael

http://sir-sherwin.blogspot.com/Computer System Servicing NCII

https://www.e-tesda.gov.ph/mod/book/view.php?id=1099
https://www.e-tesda.gov.ph/mod/book/view.php?id=1100
https://www.e-tesda.gov.ph/mod/book/view.php?id=1101
https://www.e-tesda.gov.ph/mod/book/view.php?id=1103
https://www.e-tesda.gov.ph/mod/book/view.php?id=1104
https://www.e-tesda.gov.ph/mod/book/view.php?id=1105
https://www.e-tesda.gov.ph/mod/book/view.php?id=1106
https://www.e-tesda.gov.ph/mod/book/view.php?id=1107
https://www.e-tesda.gov.ph/mod/book/view.php?id=1103&chapterid=1815
https://www.e-tesda.gov.ph/mod/book/view.php?id=1104&chapterid=1821
https://www.e-tesda.gov.ph/mod/book/view.php?id=1103&chapterid=1814
K to 12 Basic Education Curriculum- Technology and Livelihood Education
Learning Module – ICT-Computer Hardware Servicing Grade 10
2014
www.iconfinder.com
http://cssncii.blogspot.com/
https://www.studocu.com/ph/document/cavite-state-university/computer-system-
organization/lecture-notes/css-reviewer/5269877/view
https://www.threatshub.org/blog/ok-windows-10-we-get-it-you-really-do-not-want-us-
to-install-this-unsigned-application-but-7-steps-borders-on-ridiculous/
www.computerhope.com
https://www.computerhope.com/issues/ch000561.htm
TVL – ICT | COMPUTER SYSTEMS SERVICING 41 | P a g e