Oracle® Food & Beverage

Compatibility Matrix

E95173-24
May 2020
Oracle Food & Beverage Compatibility Matrix
E95173-24
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Contents
Preface iv

1 Point-of-Sale (POS) Application Compatibility 1-1

POS Compatibility with Enterprise Back Office 1-1
POS Compatibility with Oracle Payment Interface (OPI) Native Driver & Simphony Payment Interface
(SPI) 1-2
POS Compatibility with Oracle Payment Interface (OPI) OGDH / MGDH Driver 1-4
POS Compatibility with Oracle Payment Interface Pay-at-the-Table (OPI PATT) 1-5

2 Simphony 2-1
Enterprise Server Technology 2-1
Feature Matrix 2-3
POS Client Operating Systems 2-28
POS Client Databases 2-29
POS Client Devices 2-32
KDS Client Display Operating Systems 2-34
KDS Client Display Devices 2-35
KDS Controller Devices 2-39
Peripheral Devices for Windows Clients 2-42
Peripheral Devices for Linux Clients 2-45

3 Simphony First Edition 3-1

Enterprise Server Technology 3-1
Database Server Technology 3-2
POS Client Operating Systems 3-3
POS Client Devices 3-4
KDS Client Display Operating Systems 3-6
KDS Client Display Devices 3-7
KDS Controller Devices 3-9
Peripheral Devices 3-11

4 RES 3700 4-1

Operating Systems 4-1
POS Client Devices 4-1
KDS Client Devices 4-3

5 e7 POS 5-1
Credit Card Driver Host Operating Systems 5-1
POS Client Devices 5-2

iii
 Preface

Preface
Purpose
This document provides details about the environments and products supported by Oracle Food and
Beverages products.

Audience
This document is intended for users of the Oracle Food and Beverage products.

Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
https://support.oracle.com
When contacting Customer Support, please provide the following:
• Product version and program/module name
• Functional and technical description of the problem (include business impact)
• Detailed step-by-step instructions to re-create
• Exact error message received and any associated log files
• Screenshots of each step you take

Documentation
Product documentation is available on the Oracle Help Center at:
https://docs.oracle.com/en/industries/food-beverage/

Revision History
Date Description of Change

March 2018 Initial publication for Simphony.

April 2018 Updated the Windows 10 support in Chapter 2; and, updated the Tablet
720/721 support in Chapter 3 and Chapter 4.

May 2018 Updated the Enterprise Server Technology information for Microsoft SQL
Server 2012.

July 2018 Added compatibility information for Simphony 18.1.

July 2018 Updated the supported Enterprise Server Technology information for
version 18.1

August 2018 Added the KDS Client Operating Systems chapter and added the Remote
Display Controller (RDC) 166 (Microsoft Windows CE 5.0) device
information to the KDS Client Devices chapter.

October 2018 Updated the POS Client Operating Systems and the POS Client Devices
chapters for Android 6.0.

iv
 Preface

Date Description of Change

December 2018 Added the POS Compatibility chapter. Added compatibility details for
Simphony 18.2.

January 2019 Updated for Android 7.0 and 8.0 support with Simphony. Edited Chapter 6,
specifically the Kitchen Display Controller (KDC) 210 section for Simphony
2.8.2.

February 2019 Updated:

• Chapters 3 and 4’s listing for supported Android versions for
Simphony 2.10, 18.1, and 18.2
• Chapter 4 for the RES 3700 and e7 product’s compatible POS
Client devices.

March 2019 • Added compatibility for OPI 19.1 and updated Simphony 18.2 and
OPI compatibility in the Point-of-Sale (POS) Application
Compatibility chapter.
• Added compatibility details for Simphony First Edition.

May 2019 • Added “Enterprise Server” to SQL Server items to reflect accurate
information.
• Added section and table “KDS Client Devices” to RES3700
chapter.

October 2019 • Added OPI and SPI, OPI MGDH, and OPI PATT tables to the
Point-of-Sale (POS) Application Compatibility chapter.

December 2019 • Added Information for Simphony 19.1

• Added Linux Information for Peripherals
• Added Fingerprint Reader information
• Added KDS Controller Devices Table
• Provided General Updates
• Removed Support for POSReady 2009 in Simphony 19.1
• Removed Zebra MC40 Handheld Support in Simphony 19.1
• Added POS Client DBs

January 2020 • Added information for Simphony First Edition 1.8

February 2020 • Fixed naming convention for Linux (renamed to Oracle Linux for
MICROS).
• Updated compatibility entry for Back Office 9.0 and Simphony
19.1.

April 2020 • Updated Chapter 2: Simphony by adding the Feature Matrix

section.

May 2020 • Added Simphony POS client information for the 625 and 655
workstations.

v
 Chapter 1
Point-of-Sale (POS) Application Compatibility

1
Point-of-Sale (POS) Application Compatibility
POS Compatibility with Enterprise Back Office
Table 1-1 POS Compatibility with Enterprise Back Office

Back Office 8.5.1 Back Office 9.0 Back Office 9.1

Simphony 19.1 No Patch 8 and higher Yes

Simphony 18.2 Patch 2 and higher Yes Yes

Simphony 18.1 Patch 2 and higher Yes Yes

Simphony 2.10 Patch 2 and higher Yes Yes

Simphony 2.9 Patch 2 and higher Yes Yes

Simphony 2.8 Patch 2 and higher Yes No

Simphony First Edition 1.8 Patch 16 and higher Yes Yes

Simphony First Edition 1.7 Yes Yes Yes

RES 5.7 Yes Yes Yes

RES 5.6 Yes Yes Yes

RES 5.5 Yes Yes Yes

e7 4.4 Patch 31 and higher1 Patch 19 and higher1 Patch 6 and higher1

e7 4.3 Patch 31 and higher1 Patch 19 and higher1 Patch 6 and higher1

e7 4.2 Yes Yes Yes

1-1
 Chapter 1
Point-of-Sale (POS) Application Compatibility

1
Compatibility must be configured manually. Contact your Oracle representative for details.

POS Compatibility with Oracle Payment Interface (OPI) Native Driver

& Simphony Payment Interface (SPI)
Table 1-2 POS Compatibility with Oracle Payment Interface (OPI) Native Driver & Simphony Payment Interface (SPI)

Oracle Payment Oracle Payment Oracle Payment Simphony Payment

Interface 6.1 Interface 6.2 Interface 19.1 Interface

Simphony 19.1 Yes Yes1 Yes Yes

Simphony 18.2 Yes Yes1 Yes Yes

Simphony 18.1 No Yes1 Yes No

Simphony 2.10 Yes Yes Yes No

Simphony 2.9 Yes Yes Yes No

Simpony First Edition 1.8 No No No No

Simphony First Edition 1.7 No No No No

Simphony First Edition 1.6 No No No No

RES 3700 5.7 Yes Yes Yes No

RES 3700 5.6 Yes Yes Yes No

RES 3700 5.5 Yes Yes Yes No

9700 4.0 No No No No

e7 4.4 Yes Yes No No

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Point-of-Sale (POS) Application Compatibility

e7 4.3 Yes Yes No No

e7 4.2 Yes Yes No No

1
The latest OPI 6.2 patch is required.

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Point-of-Sale (POS) Application Compatibility

POS Compatibility with Oracle Payment Interface (OPI) OGDH /

MGDH Driver
Table 1-3 POS Compatibility with Oracle Payment Interface (OPI) OGDH / MGDH Driver

Oracle Payment Oracle Payment Oracle Payment

Interface 6.1 Interface 6.2 Interface 19.1

Simphony 19.1 No No No

Simphony 18.2 No No No

Simphony 18.1 No Yes1 Yes

Simphony 2.10 Yes Yes Yes

Simphony 2.9 Yes Yes Yes

Simphony First Edition 1.8 Yes Yes Yes

Simphony First Edition 1.7 Yes Yes Yes

Simphony First Edition 1.6 Yes Yes Yes

RES 5.7 Yes Yes Yes

RES 5.6 Yes Yes Yes

RES 5.5 Yes Yes Yes

9700 4.0 Yes Yes Yes

e7 4.4 No No No

e7 4.3 No No No

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 Chapter 1
Point-of-Sale (POS) Application Compatibility

e7 4.2 No No No
1
The latest OPI 6.2 patch is required.

POS Compatibility with Oracle Payment Interface Pay-at-the-Table

(OPI PATT)
Table 1-4 POS Compatibility with Oracle Payment Interface Pay-at-the-Table (OPI PATT)

Oracle Payment Oracle Payment Oracle Payment

Interface 6.1 Interface 6.2 Interface 19.1

Simphony 19.1 Yes Yes Yes

Simphony 18.2 Yes Yes Yes

Simphony 18.1 Yes Yes Yes

Simphony 2.10 Yes Yes Yes

Simphony 2.9 Yes Yes Yes

Simphony First Edition 1.8 No No No

Simphony First Edition 1.7 No No No

Simphony First Edition 1.6 No No No

RES 3700 5.7 Yes Yes Yes

RES 3700 5.6 Yes Yes Yes

RES 3700 5.5 Yes Yes Yes

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RES 3700 5.0 Yes Yes Yes

9700 4.0 No No No

e7 4.4 No No No

e7 4.3 No No No

e7 4.2 No No No

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 Chapter 2
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2
Simphony
Enterprise Server Technology
Table 2-1 Supported Enterprise Server Technology for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1

Microsoft Windows Server 2016 No No No Yes Yes Yes

Operating
System

Microsoft Windows Server 2012 R2 Yes Yes Yes Yes Yes Yes

Microsoft Windows Server 2008 R2 Yes Yes Yes Yes Yes No

Table 2-2 Supported Database Server Technology for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Operating System

Microsoft Windows Server 2016 No No No Yes Yes Yes

Microsoft Windows Server 2012 R2 Yes Yes Yes Yes Yes Yes

Microsoft Windows Server 2008 R2 Yes Yes Yes Yes Yes No

Oracle Linux 6.x No Yes Yes Yes Yes Yes

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 Chapter 2
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Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1

Oracle Linux 7.x No Yes Yes Yes Yes Yes

Oracle Database 18c No No No No No Yes1

Oracle Database 12c Release 2 No No No Yes1 Yes1 Yes1

Oracle Database 12c Release 1 Yes Yes Yes Yes Yes Yes
Database

Oracle Database 11g Yes Yes Yes Yes Yes No

Microsoft SQL Server 2016 No No No Yes Yes No

Microsoft SQL Server 2012 Enterprise

Yes Yes Yes Yes Yes No
Edition
Microsoft SQL Server 2008 R2
Yes Yes Yes Yes Yes No
Enterprise Edition
1
Enterprise Back Office 9.1 only supports Oracle 12c R1.

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Feature Matrix
POS Client Functionality
Table 2-3 Supported POS Client (OPS) Functions and Peripherals
Area Function Windows Linux

Add/Transfer by Number Yes Yes

Add/Transfer Check by Number RVC Index Yes Yes

Add/Transfer Check by Number Prompt RVC Yes Yes

Check Add

Add/Transfer Check by Table Yes Yes

Add/Transfer Check by Table Prompt RVC Yes Yes

Add/Transfer Check From List Prompt RVC Yes Yes

Add/Transfer Check From List RVC Index Yes Yes

Add/Transfer Check SLU Yes Yes

Check Begin Pickup

Adjust Closed Check Yes Yes

Adjust Closed Check From List Yes Yes

Begin Autofire Check Yes Yes

Begin Check by Number Yes Yes

Begin Check by Name Yes Yes

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 Chapter 2
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Area Function Windows Linux

Begin Check by Prompt Yes Yes

Begin Check by Table Yes Yes

Begin Check without Event Yes Yes

Begin Fast Transaction Yes Yes

Begin Team Check Yes Yes

Create Team Members or Add Team to Check Yes Yes

Edit Prompt Details Yes Yes

Find Check (Must be Offline) Yes Yes

Find Suspended Check (Must be Offline) Yes Yes

Guest Check ID Yes Yes

Pickup Check by Number Yes Yes

Pickup Check by Number Prompt RVC Yes Yes

Pickup Check by Number RVC Index Yes Yes

Pickup Check by Table Yes Yes

Pickup Check by Table Prompt RVC Yes Yes

Pickup Check by Table RVC Index Yes Yes

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Area Function Windows Linux

Pickup Check From List Yes Yes

Pickup Check From List Prompt RVC Yes Yes

Pickup Check From List RVC Index Yes Yes

Pickup Next Check Yes Yes

Remove Team from Check Yes Yes

Reopen Closed Check Yes Yes

Reopen Closed Check From List Yes Yes

Edit Team Yes Yes

Transaction RVC Yes Yes

Transaction RVC Index Yes Yes

Auto Block Check Transfer Yes Yes

Check Operations

Exempt Auto Service Charge Yes Yes

Change WS Serving Period Yes Yes

Order Type Yes Yes

Touch Split Yes Yes

Touch Split By Seat Yes Yes

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Area Function Windows Linux

Table Number Yes Yes

Touch Reorder Yes Yes

Update Open Check SLU (Must be Offline) Yes Yes

Auto Combo Yes Yes

Combo Yes Yes

Combo Alternate Side Yes Yes

Combo Meals

Combo Bulk Order Yes Yes

Combo Multi Selection Yes Yes

Combo Order Size Yes Yes

Combo Size Yes Yes

Substitute Yes Yes

Un Combo Yes Yes

Condiments

Recall Popup Condiment Orderer Yes Yes

ou
sc
Di

nt

Auto Discount Apply Yes Yes

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Area Function Windows Linux

Auto Discount Remove Yes Yes

Auto Discount Toggle Yes Yes

End Event Yes Yes

Manage-

Select Event Yes Yes

Event

ment

Start Event Yes Yes

Run Extensibility App Yes Yes

Extensi-

Run Extensibility App From File Yes Yes

bility

Sim Inquire Yes Yes

Quebec SRM Control Yes Not Supported

Fiscal

Start of Day Yes Yes

Add To Seat Filter Yes Yes

Clear Seat Filter Yes Yes

Number Of Guests Yes Yes

Guests Seats

Remove From Seat Filter Yes Yes

Edit Seat Yes Yes

Manage Seat Filter Yes Yes

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Area Function Windows Linux

Seat #/Next Seat Yes Yes

Touch Edit Seats Yes Yes

Open New Receptacle Yes Yes

Open New Receptacle (Safe) Yes Yes

Add Funds (Safe) Yes Yes

Adjust Bank Deposit Reference Yes Yes

Adjust Cash Deposit Yes Yes

Adjust Count (Petty Cash) Yes Yes

Adjust Count Sheet (Petty Cash) Yes Yes

Adjust Count (Safe) Yes Yes

Adjust Count Sheet (Safe) Yes Yes

Adjust Count (Server Bank) Yes Yes

Cash Manage-ment

Adjust Count Sheet (Server Bank) Yes Yes

Adjust Starting Amount (Server Bank) Yes Yes

Adjust Count (Till) Yes Yes

Adjust Count Sheet (Till) Yes Yes

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Area Function Windows Linux

Adjust Starting Amount (Till) Yes Yes

Assign Till To Cash Drawer Yes Yes

Assign User(s) to Till Yes Yes

Cash Management Dashboard Yes Yes

Cash Pull (Till) Yes Yes

Cash Pull (Server Bank) Yes Yes

Open New Change Order Request Yes Yes

Close Receptacle (Server Bank) Yes Yes

Close Receptacle (Till) Yes Yes

Consolidate Server Bank Sessions Yes Yes

Count Receptacle (Petty Cash) Yes Yes

Count Receptacle (Safe) Yes Yes

Count Receptacle (Server Bank) Yes Yes

Count Receptacle (Till) Yes Yes

Close Receptacle (Petty Cash) Yes Yes

Close Receptacle (Safe) Yes Yes

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Area Function Windows Linux

Deposit Cash (Petty Cash) Yes Yes

Deposit Cash (Safe) Yes Yes

Deposit Cash (Server Bank) Yes Yes

Deposit Cash (Till) Yes Yes

Open New Receptacle (Bank Deposit) Yes Yes

Open New Receptacle (Server Bank) Yes Yes

Paid-In (Petty Cash) Yes Yes

Paid-In (Safe) Yes Yes

Paid-In (Server Bank) Yes Yes

Paid-In (Till) Yes Yes

Paid-Out (Petty Cash) Yes Yes

Paid-Out (Safe) Yes Yes

Paid-Out (Server Bank) Yes Yes

Paid-Out (Till) Yes Yes

Quick Start Till Yes Yes

Reconcile Bank Deposit Yes Yes

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Area Function Windows Linux

Reconcile Change Order Yes Yes

Remove Funds (Safe) Yes Yes

Unassign Till from Cash Drawer Yes Yes

Reopen Session (Server Bank) Yes Yes

Reopen Session (Till) Yes Yes

Transfer Funds (Bank Deposit > Bank Deposit) Yes Yes

Transfer Funds (Petty Cash > Petty Cash) Yes Yes

Transfer Funds (Bank Deposit > Petty Cash) Yes Yes

Transfer Funds (Bank Deposit > Safe) Yes Yes

Transfer Funds (Bank Deposit > Server Bank) Yes Yes

Transfer Funds (Bank Deposit > Till) Yes Yes

Transfer Funds (Petty Cash > Safe) Yes Yes

Transfer Funds (Petty Cash > Server Bank) Yes Yes

Transfer Funds (Petty Cash > Till) Yes Yes

Transfer Funds (Safe > Petty Cash) Yes Yes

Transfer Funds (Safe > Safe) Yes Yes

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Area Function Windows Linux

Transfer Funds (Safe > Server Bank) Yes Yes

Transfer Funds (Safe > Till) Yes Yes

Transfer Funds (Server Bank > Petty Cash) Yes Yes

Transfer Funds (Server Bank > Safe) Yes Yes

Transfer Funds (Server Bank > Server Bank) Yes Yes

Transfer Funds (Server Bank > Till) Yes Yes

Transfer Funds (Till > Petty Cash) Yes Yes

Transfer Funds (Till > Safe) Yes Yes

Transfer Funds (Till > Server Bank) Yes Yes

Transfer Funds (Till > Till) Yes Yes

Unassign User(s) from Till Yes Yes

View Receptacle Status Yes Yes

Barcode Entry Yes Yes

Copy Item Yes Yes

Menu Item

Edit Barcode Yes Yes

Edit Menu Item Yes Yes

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Area Function Windows Linux

Filter Menu Item By Family Group Yes Yes

Filter Menu Item By Major Group Yes Yes

Filter Menu Item By Menu Item Class Yes Yes

Item Done Yes Yes

Menu Item Availability Yes Yes

FamGrp Menu Item Yes Yes

MajGrp Menu Item Yes Yes

MI SKU Entry Yes Yes

Order Menu Item By Name 1 Yes Yes

Order Menu Item By Name 2 Yes Yes

Order Menu Item By Name 3 Yes Yes

Price Inquire Yes Yes

Split Off Item Yes Yes

Update Selected Item Count Yes Yes

Screen Language 1 Yes Yes

Langu
Multi

age

Screen Language 2 Yes Yes

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Area Function Windows Linux

Screen Language 3 Yes Yes

Screen Language 4 Yes Yes

Print Language 1 Yes Yes

Print Language 2 Yes Yes

Print Language 3 Yes Yes

Print Language 4 Yes Yes

Enable/Disable Language Translation Yes Yes

Screen Language List Yes Yes

Print Language List Yes Yes

Shift Keyboard Yes Yes

Clock In Yes Yes

Management

Clock In/Out Yes Yes

Clock Out Yes Yes

Labor

Reprint Time Card Yes Not Supported

Discount NLU Yes Yes

NLU

Main Level NLU Yes Yes

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Area Function Windows Linux

Menu Item NLU Yes Yes

Order Menu Items By NLU Not Supported Yes

Service Charge NLU Yes Yes

Sub Level NLU Yes Yes

Tender/Media NLU Yes Yes

Activate Backup KDS Yes Yes

Adjust Till Starting Amount Yes Yes

Assign Cash Drawer Yes Yes

Assign Employee ID Yes Yes

Assign Employee PIN Yes Yes

Assign Cashier Yes Yes

Non-Sales Operations

Change Default Revenue Center Yes Yes

Change RVC Serving Period Yes Yes

Close Application Yes Yes

Declare Waste Yes Yes

Edit Employee Training Status Yes Yes

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Area Function Windows Linux

HUB / Engagement Yes Not Supported

Minimize POS Application Yes Not Supported

Mobile MICROS Diagnostics Yes Yes

No Sale Yes Yes

Enter Offline Mode Yes Yes

Exit Offline Mode Yes Yes

Launch PMC Yes Yes

Refresh CAPS Yes Yes

Refresh Database Yes Yes

Refresh Database Live Yes Yes

Reload CAPS Yes Yes

Reload Workstation Database Yes Yes

Restore Primary KDS Yes Yes

Show Database Provider Yes Yes

Sign In Yes Yes

Sign In RVC Index Yes Yes

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Area Function Windows Linux

Sign In RVC List Yes Yes

Sign Out Yes Yes

Unassign Cash Drawer Yes Yes

Update Database Yes Yes

Visual State Yes Yes

Show KDS Display (toggle between POS and KDS) Yes Not Supported

Workstation Control Yes Yes

Edit Routing Groups Yes Yes

Redirect Order Device Yes Yes

KDS Rush Order Yes Yes

Set Active Kitchen Theme Yes Yes

Order Device

Show Checks With Failed Prints To KDS/Order Device Yes Yes

Switch OCB Yes Not Supported

KDS VIP Check Yes Yes

Contro

Backspace Yes Yes

Page

Clear/No Yes Yes

l

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Area Function Windows Linux

Dialog Cancel Yes Yes

Dialog No Yes Yes

Dialog Ok Yes Yes

Dialog Wait For Input Yes Yes

Enter/Yes Yes Yes

TS Label Only Yes Yes

Local Menu Popup Yes Yes

Macro Yes Yes

TS Next Screen Yes Yes

Popup Alpha Numeric Keyboard Yes Yes

Popup Numeric Keyboard Yes Yes

TS Previous Screen Yes Yes

Redraw Page Content Yes Not Supported

Smart Key Yes Yes

Tab Down Yes Yes

Tab Up Yes Yes

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Area Function Windows Linux

Change Default Printer Destination Yes Yes

Print Customer Receipt Yes Yes

Reprint Closed Check Yes Yes

Reprint Previous Closed Check Yes Yes

Print

Select Printers (WiFi) Yes Not Supported

Increment Cashier Shift for Another Employee Yes Yes

Increment Cashier Shift Yes Yes

Increment Employee Shift Yes Yes

Shift

Increment Employee Shift for Another Employee Yes Yes

Direct Tips Yes Yes

Direct Tips/Ask# Yes Yes

Indirect Tips Yes Yes

Indirect Tips/Ask# Yes Yes

Tip Track Claim Yes Yes

Tip Track Edit Yes Yes

Tips

Tip Track Edit My Tips Yes Yes

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Area Function Windows Linux

Tip Track Tip Out Yes Yes

TMS Interface Clean Table Yes Not Supported

TMS Interface

TMS Interface Clear Table Yes Not Supported

TMS Interface Close Table Yes Not Supported

TMS Interface Transfer Table Yes Not Supported

Apply Deposit Yes Yes

@/For Yes Yes

Cancel Order Yes Yes

Consolidation Mode Yes Yes

CCard Finalize Yes Yes

Credit Voucher Reprint Yes Yes

Custom Menu Level Yes Yes

Display/Hide Fees Yes Yes

Transaction

Edit Deposit Yes Yes

Equal Payment On/Off Not Supported Not Supported

Fire Now Yes Yes

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Area Function Windows Linux

Flush Order Yes Yes

Transaction Hold Yes Yes

Hold Yes Yes

Main Level 1 Yes Yes

Menu Item Order Type Yes Yes

Menu Item Price Override Yes Yes

Refill Auto Yes Yes

Refill Interactive Yes Yes

Re-Fire Yes Yes

Repeat Round Yes Yes

Return Yes Yes

Save Order Yes Yes

Show Deposit Yes Yes

Sub Level 1 Yes Yes

Tax Exempt Yes Yes

Tax Exempt All Yes Yes

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Area Function Windows Linux

Tax Exempt Item Yes Yes

Tax Exempt Item All Yes Yes

Timed Fire Menu Item Yes Yes

Transaction Cancel Yes Yes

Transaction Order Type Yes Yes

Transaction Return Yes Yes

Transaction Void Yes Yes

View Fire Times Yes Yes

Void Yes Yes

Void Check Yes Yes

Void Closed Check Yes Yes

Void Closed Check From List Yes Yes

Unsupported Functions on Linux

Table 2-4 Unsupported Functions on Linux

Gap Area Description

Manual template sizing Page Templates Many page templates allow users to set the width,
height, and positioning of page template objects (for

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example, check detail, buttons, or navigation bar). The

ability to manually control these sizes is not
supported. The system always automatically
generates the areas and ignores the user’s manual
settings.

Table Management OPS Feature TMS: Table Management, Advanced tables

Waitlist OPS Feature TMS: Waitlist

Reservations OPS Feature TMS: Reservations

Plating Mode Check Detail Gesture Plating mode table service feature

More integrations are being created weekly; check the

Fiscal Integrations Integration
fiscal site.

Banquet Check Printing OPS Feature Banquet Check Laserjet Printing

Linux workstations can neither be the DCAL server

DCAL DCAL
nor communicate with a Windows DCAL server.

Detect the presence of WiFi adapter and signal

Wireless Signal OPS Feature
strength

Power and battery status is available on Linux for

Battery OPS Feature
workstations that can be equipped with a battery.

Linux support for Suites Management, validation and

Suites Management Integration
implementing possible changes

Engagement User Interface Welcome screen and Hub features are not supported.

Page Designer: support of Classic Templates

Classic Templates User Interface (Standard Classic, Standard Detail, Standard Keys)
on Linux workstations

Allows to show (for example, an external HTML page

Custom HTML Content Loader User Interface
within POS operations)

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Customer styles, though loading a custom XAML is

Custom XAML Page Templates not supported. Custom styles fall back to the default
button style.

CAPSonIIS OPS Feature IIS on Linux is not supported.

Opera Self-Pay OPS Feature OPERA Self-Pay is not supported.

Media Viewer Client for KDS and Media Viewer
Media Viewer OPS Feature
Website on KDS

Physical keyboard support for entry forms is not

Physical Keyboard User Interface
supported.

XProcessor Integration XProcessor on Linux workstation is not supported.

Point of Sale Client Peripheral Support

Table 2-5 Supported Peripheral Devices

Device Category Device Name Windows Linux

Oracle MICROS Workstation Integrated MSRs Yes Yes

Integrated Magnetic Card Reader
Oracle MICROS Compact Workstation 310 Integrated MSR Yes Yes
(MSR)
Oracle MICROS Tablet 720 and 721 Yes Not Supported

Epson TM-T88 (II, III, IV, V) Yes Yes

Epson TM-U220B Yes Yes

Epson TM-P60 Yes Not Supported

Serial Printer
Bixolon SRP-350III Yes Yes

Bixolon SRP-350plusIII Yes Yes

Bixolon SRP-F310II Yes Yes

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Bixolon SRP-350plusIII Yes Yes

IP Printer
Bixolon SRP-F310II Yes Yes

Epson TM-T88 (II, III, IV, V) Yes Yes

IP Printer (Including ML)
Epson TM-U220B Yes Yes

Epson TM-T88 (II, III, IV, V) Yes Yes

IDN Printer (Including ML)
Epson TM-U220B Yes Yes

Epson TM-P60 Yes Not Supported

Epson TM-P60II Yes Not Supported

Bluetooth Printer
Bixolon SPP-R300 Yes Not Supported

Bixolon R310iK Yes Not Supported

OPOS Printer OPOS Printer Yes Not Supported

Epson TM-T88 (V) Not Supported Not Supported

USB Printer
Epson TM-U220B Not Supported Not Supported

Roll Printer Citizen CMP-10 Roll Printer Not Supported Not Supported

Cash Drawer Anything that conforms with the Oracle MICROS cash drawer plug Yes Yes

Rear Base 240x64 LCD Yes Yes

Customer Pole Display
Rear Base 2x20 LCD Yes Yes

Oracle MICROS Workstation 6 Series 10-inch Customer Display Yes

Customer Facing Display 10’ / 7’ Not Supported
with Pole Mount

Integrated Customer Display Oracle MICROS Compact Workstation 310 Integrated Display Yes Yes

Barcode Scanner Motorola LS9208, LS2208, DS9208, DS2208 models Yes Yes

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Oracle MICROS Workstation 6 Series Yes Yes

Oracle MICROS Tablet 720 and 721 Yes Not Supported

Oracle MICROS Tablet E-Series 8-inch Sleeve Not Supported Not Supported

Fingerprint Reader Digital Persona (old and new) Yes Yes

Serial Slip Printer Epson TM-U295 models Yes Not Supported

Serial Coin Changer Telequip T-Flex Yes Not Supported

Serial Magnetic Stripe Reader Generic Serial Magnetic Card reader Yes Not Supported

Local Disk File Local Disk File printer Yes Not Supported

USB Coin Changer Telequip T-Flex Yes Not Supported

OPOS Magnetic Stripe Reader OPOS Magnetic Stripe Reader Yes Not Supported

OPOS Customer Display OPOS Customer Display Yes Not Supported

OPOS Cash Drawer OPOS Cash Drawer Yes Not Supported

OPOS Barcode Reader OPOS Barcode Reader Yes Not Supported

OPOS Scale OPOS Scale Yes Not Supported

OPOS Fingerprint Reader OPOS Fingerprint Reader Not Supported Not Supported

Custom Page Printer Custom Page Printer Not Supported Not Supported

Workstation Display Function to adjust contrast up and down from POS client Yes Yes

Tablet Magnetic Card Reader MagTek uDynamo Audio Jack Reader Not Supported Not Supported

Tablet Magnetic Card Reader

MagTek DynaPro Reader Not Supported Not Supported
(Android)

External Payment Reader for

ViVOPay 4500m Serial Mag Swipe/RFID Reader Not Supported Not Supported
Swipe & Sign

2-26
 Chapter 2
Simphony

Topaz Signature Capture Tablet (Serial) Not Supported Not Supported

External Signature Capture
Devices
Ingenico Signature Capture Tablet (Serial) Not Supported Not Supported

LDS Integration North American LDS Not Supported Not Supported

Custom Custom Not Supported Not Supported

Mettler Toledo Ariva Yes Yes

US Scales
Mettler Toledo Viva Yes Yes

EU Scales Mettler Toledo Not Supported Not Supported

2-27
 Chapter 2
Simphony

POS Client Operating Systems

Table 2-6 Supported POS Client Operating Systems for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
2.8.2 and
Microsoft Windows 10 Yes Yes Yes Yes Yes
Higher
Microsoft Windows 8.1 Yes Yes Yes Yes Yes Yes
Microsoft
Windows

Microsoft Windows 7 Yes Yes Yes Yes Yes Yes

Microsoft Windows Server 2012 R2 Yes Yes Yes Yes Yes Yes

Microsoft Windows Server 2008 R2 Yes Yes Yes Yes Yes No

Microsoft POSReady 2009 Yes Yes Yes Yes Yes No

Microsoft POSReady 7 Yes Yes Yes Yes Yes Yes

Linux

Oracle Linux for MICROS No No No No No Yes

Android 8.0 No No No No Yes Yes

Android 7.0 No No No No Yes Yes

Android

Android 6.0 No No No Yes Yes Yes

Android 5.1 No No Yes Yes Yes No

Android 5.0 No Yes Yes Yes Yes No

Android 4.4 Yes Yes Yes Yes Yes No

2-28
 Chapter 2
Simphony

POS Client Databases

Table 2-7 Supported POS Client Datastore Databases

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Compact Workstation SQL SQL SQL SQL SQL
N/A
310 (Microsoft Windows 10) Express Express Express Express Express
Oracle MICROS Compact Workstation mySQL
N/A N/A N/A N/A N/A
310 (Oracle Linux for MICROS) 5.7.27
Oracle MICROS Workstation 610 SQL SQL SQL SQL SQL
N/A
(Microsoft Windows 10) Express Express Express Express Express
Oracle MICROS Workstation 610 SQL SQL SQL SQL SQL SQL
(Microsoft Windows 8.1) Express Express Express Express Express Express
Oracle MICROS Workstation 610 mySQL
N/A N/A N/A N/A N/A
Workstations

(Oracle Linux for MICROS) 5.7.27

Oracle MICROS Workstation 620 SQL SQL SQL SQL SQL
N/A
(Microsoft Windows 10) Express Express Express Express Express
Oracle MICROS Workstation 620 mySQL
N/A N/A N/A N/A N/A
(Oracle Linux for MICROS) 5.7.27
Oracle MICROS Workstation 625 SQL SQL SQL SQL SQL
N/A
(Microsoft Windows 10) Express Express Express Express Express
Oracle MICROS Workstation 625 mySQL
N/A N/A N/A N/A N/A
(Oracle Linux for MICROS) 5.7.27
Oracle MICROS Workstation 650 SQL SQL SQL SQL SQL
N/A
(Microsoft Windows 10) Express Express Express Express Express
Oracle MICROS Workstation 650 mySQL
N/A N/A N/A N/A N/A
(Oracle Linux for MICROS) 5.7.27

2-29
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Workstation 655 SQL SQL SQL SQL SQL
N/A
(Microsoft Windows 10) Express Express Express Express Express
Oracle MICROS Workstation 655 mySQL
N/A N/A N/A N/A N/A
(Oracle Linux for MICROS) 5.7.27
Oracle MICROS Workstation 5A SQL SQL SQL SQL SQL SQL
(POSReady 7) Express Express Express Express Express Express
Oracle MICROS Workstation 5A SQL SQL SQL SQL SQL
N/A
(POSReady 2009) Express Express Express Express Express
Oracle MICROS Workstation 5A
N/A N/A N/A N/A N/A SQLite3
(Oracle Linux for MICROS)
Oracle MICROS PC Workstation 2015 SQL SQL SQL SQL SQL
N/A
(POSReady 2009) Express Express Express Express Express
Oracle MICROS PC Workstation 2015 SQL SQL SQL SQL SQL SQL
(Windows 7) Express Express Express Express Express Express
Oracle MICROS PC Workstation 2015 SQL SQL SQL SQL SQL SQL
(POSReady 7) Express Express Express Express Express Express
Oracle MICROS Tablet 721 SQL SQL SQL SQL SQL SQL
(Microsoft Windows 10) Express Express Express Express Express Express
Oracle MICROS Tablet 720 SQL SQL SQL SQL SQL SQL
(Microsoft Windows 8.1) Express Express Express Express Express Express
Oracle MICROS Tablet E-Series SQL SQL SQL SQL SQL SQL
Tablets

(Microsoft Windows 8.1) Express Express Express Express Express Express

Samsung Galaxy Tablet
N/A N/A N/A N/A SQLite3 SQLite3
(Android 8.0)
Samsung Galaxy Tablet
N/A N/A N/A N/A SQLite3 SQLite3
(Android 7.0)
Samsung Galaxy Tablet
N/A N/A N/A SQLite3 SQLite3 SQLite3
(Android 6.0)

2-30
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Samsung Galaxy Tablet
N/A N/A SQLite3 SQLite3 SQLite3 N/A
(Android 5.1)
Samsung Galaxy Tablet
N/A SQLite3 SQLite3 SQLite3 SQLite3 N/A
(Android 5.0)
Samsung Galaxy Tablet
SQLite3 SQLite3 SQLite3 SQLite3 SQLite3 N/A
(Android 4.4)
Google Pixel (Android 8.0) N/A N/A N/A N/A SQLite3 SQLite3

Google Nexus (Android 7.0) N/A N/A N/A N/A SQLite3 SQLite3

Google Nexus (Android 6.0) N/A N/A N/A SQLite3 SQLite3 SQLite3

Google Nexus (Android 5.1) N/A N/A SQLite3 SQLite3 SQLite3 N/A

Google Nexus (Android 5.0) N/A SQLite3 SQLite3 SQLite3 SQLite3 N/A

Google Nexus (Android 4.4) SQLite3 SQLite3 SQLite3 SQLite3 SQLite3 N/A

DT 365 Tablet (POSReady 7) SQL SQL SQL SQL SQL SQL

Expresss Express Express Express Express Express
Handhelds

Zebra MC40
(formerly Motorola)
(Android 4.4) SQLite3 SQLite3 SQLite3 SQLite3 SQLite3 N/A

2-31
 Chapter 2
Simphony

POS Client Devices

Table 2-8 Supported POS Client Devices for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Compact Workstation
No Yes Yes Yes Yes Yes
310 (Microsoft Windows 10)
Oracle MICROS Compact Workstation
No No No No No Yes
310 (Oracle Linux for MICROS)
Oracle MICROS Workstation 610 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 610
Yes Yes Yes Yes Yes Yes
(Microsoft Windows 8.1)
Oracle MICROS Workstation 610
No No No No No Yes
Workstations

(Oracle Linux for MICROS)

Oracle MICROS Workstation 620 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 620
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 625 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 625
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 650 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 650
No No No No No Yes
(Oracle Linux for MICROS)

2-32
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Workstation 655 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 655
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 5A
Yes Yes Yes Yes Yes Yes
(POSReady 7)
Oracle MICROS Workstation 5A
Yes Yes Yes Yes Yes No
(POSReady 2009)
Oracle MICROS Workstation 5A
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes No
(POSReady 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(Windows 7)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(POSReady 7)
Oracle MICROS Tablet 720/721 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Tablet 720
Yes Yes Yes Yes Yes Yes
(Microsoft Windows 8.1)
Oracle MICROS Tablet E-Series
Tablets

Yes Yes Yes Yes Yes Yes

(Microsoft Windows 8.1)
Samsung Galaxy Tablet
No No No No Yes Yes
(Android 8.0)
Samsung Galaxy Tablet
No No No No Yes Yes
(Android 7.0)
Samsung Galaxy Tablet
No No No Yes Yes Yes
(Android 6.0)

2-33
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Samsung Galaxy Tablet
No No Yes Yes Yes No
(Android 5.1)
Samsung Galaxy Tablet
No Yes Yes Yes Yes No
(Android 5.0)
Samsung Galaxy Tablet
Yes Yes Yes Yes Yes No
(Android 4.4)

Google Pixel (Android 8.0) No No No No Yes Yes

Google Nexus (Android 7.0) No No No No Yes Yes

Google Nexus (Android 6.0) No No No Yes Yes Yes

Google Nexus (Android 5.1) No No Yes Yes Yes No

Google Nexus (Android 5.0) No Yes Yes Yes Yes No

Google Nexus (Android 4.4) Yes Yes Yes Yes Yes No

DT 365 Tablet (POSReady 7) Yes Yes Yes Yes Yes Yes

Handhelds

Zebra MC40
(formerly Motorola) Yes Yes Yes Yes Yes No
(Android 4.4)

KDS Client Display Operating Systems

2-34
 Chapter 2
Simphony

Table 2-9 Supported KDS Client Display Operating Systems for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
2.8.2 and
Microsoft Windows 10 Yes Yes Yes Yes Yes
Higher
Microsoft Windows 8.1 Yes Yes Yes Yes Yes Yes
Microsoft
Windows

Microsoft Windows 7 Yes Yes Yes Yes Yes Yes

Microsoft POSReady 7 Yes Yes Yes Yes Yes Yes

Microsoft POSReady 2009 Yes Yes Yes Yes Yes No

Microsoft Windows CE 6.0 Yes Yes Yes Yes Yes Yes

Microsoft Windows CE 5.0 Yes Yes Yes No No No

Linux

Oracle Linux for MICROS No No No No No Yes

KDS Client Display Devices

Table 2-10 Supported KDS Client Display Devices for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Workstati

Oracle MICROS Compact Workstation

No Yes Yes Yes Yes Yes
310 (Microsoft Windows 10)
ons

Oracle MICROS Compact Workstation

No No No No No Yes
310 (Oracle Linux for MICROS)

2-35
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Workstation 610 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 610
No No No No No No
(Microsoft Windows 8.1)
Oracle MICROS Workstation 610
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 620 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 620
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 625 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 625
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 650 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 650
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 655 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 655
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 5A
No No No No No No
(POSReady 7)
Oracle MICROS Workstation 5A
No No No No No No
(POSReady 2009)
Oracle MICROS Workstation 5A
No No No No No No
(Oracle Linux for MICROS)

2-36
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes No
(POSReady 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(Windows 7)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(POSReady 7)
Oracle MICROS Tablet 720/721
No No No No No No
(Microsoft Windows 10)
Tablets

Oracle MICROS Tablet 720

No No No No No No
(Microsoft Windows 8.1)
Oracle MICROS Tablet E-Series
No No No No No No
(Microsoft Windows 8.1)

2-37
 Chapter 2
Simphony

Kitchen Display Controller (KDC) 210

No Yes Yes Yes Yes Yes
(Microsoft Windows 10)
Kitchen Display
Controllers
Kitchen Display Controller (KDC) 210
No No No No No Yes
(Oracle Linux for MICROS)

Remote Display Controller (RDC) 166

Yes Yes Yes Yes Yes Yes
(Microsoft Windows CE 6.0)

Remote Display Controller (RDC) 166

Yes Yes Yes No No No
(Microsoft Windows CE 5.0)

2-38
 Chapter 2
Simphony

KDS Controller Devices

Table 2-11 Supported KDS Controller Devices for Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Compact Workstation
No Yes Yes Yes Yes Yes
310 (Microsoft Windows 10)
Oracle MICROS Compact Workstation
No No No No No Yes
310 (Oracle Linux for MICROS)
Oracle MICROS Workstation 610 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 610
Yes Yes Yes Yes Yes Yes
(Microsoft Windows 8.1)
Oracle MICROS Workstation 610
No No No No No Yes
Workstations

(Oracle Linux for MICROS)

Oracle MICROS Workstation 620 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 620
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 625 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 625
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 650 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 650
No No No No No Yes
(Oracle Linux for MICROS)

2-39
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
Oracle MICROS Workstation 655 2.8.2 and
Yes Yes Yes Yes Yes
(Microsoft Windows 10) Higher
Oracle MICROS Workstation 655
No No No No No Yes
(Oracle Linux for MICROS)
Oracle MICROS Workstation 5A
No No No No No No
(POSReady 7)
Oracle MICROS Workstation 5A
No No No No No No
(POSReady 2009)
Oracle MICROS Workstation 5A
No No No No No No
(Oracle Linux for MICROS)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(POSReady 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(Microsoft Windows 7)
Oracle MICROS PC Workstation 2015
Yes Yes Yes Yes Yes Yes
(POSReady 7)
Oracle MICROS Tablet 720/721
No No No No No No
(Microsoft Windows 10)
Tablets

Oracle MICROS Tablet 720

No No No No No No
(Microsoft Windows 8.1)
Oracle MICROS Tablet E-Series
No No No No No No
(Microsoft Windows 8.1)
Controll
Kitchen
Display

Kitchen Display Controller (KDC) 210

ers

No Yes Yes Yes Yes Yes

(Microsoft Windows 10)

2-40
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1

Kitchen Display Controller (KDC) 210

No No No No No Yes
(Oracle Linux for MICROS)

2-41
 Chapter 2
Simphony

Peripheral Devices for Windows Clients

Table 2-12 Supported Peripheral Devices for Simphony Windows Clients

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1
2.8.2 and
Oracle MICROS Tablet 720/721 Yes Yes Yes Yes Yes
Higher
Sleeve for Oracle MICROS Tablet E-
Yes Yes Yes Yes Yes Yes
Series 8-inch
Scanners
Barcode

Oracle MICROS 1D/2D Image Scanner No No No No Yes Yes

DT Research DT365 tablet Yes Yes Yes Yes Yes Yes

Zebra MC40 (formerly Motorola) Yes Yes Yes Yes Yes No

Motorola LS9208, LS2208, DS9208, and

Yes Yes Yes Yes Yes Yes
DS2208 models
Drawers
Cash

All Yes Yes Yes Yes Yes Yes

Changer
Coin

Telequip T-Flex Yes Yes Yes Yes Yes Yes

Customer

Displays

Workstation 6 Series 10-inch Customer 2.8.2 and

Yes Yes Yes Yes Yes
Pole

Display with Pole Mount Higher

Rear Base 240x64 LCD Yes Yes Yes Yes Yes Yes

2-42
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1

Rear Base 2x20 LCD Yes Yes Yes Yes Yes Yes

Epson TM-P60 Yes Yes Yes Yes Yes Yes

Bluetooth
Printers

2.8.3 and
Epson TM-P60II Yes Yes Yes Yes Yes
Higher

Bixolon SPP-R300 No Yes Yes Yes Yes Yes

Bixolon R310iK No No Yes Yes Yes Yes

Epson TM-88 (II, III, IV, V) Yes Yes Yes Yes Yes Yes
Ethernet
Printers

Epson TM-U220B Yes Yes Yes Yes Yes Yes

Bixolon SRP-350plusIII 1 No Yes Yes Yes Yes Yes

Bixolon SRP-F310II 2 No Yes Yes Yes Yes Yes

Printers

Epson TM-88 (II, III, IV, V) Yes Yes Yes Yes Yes Yes
IDN

Epson TM-U220B models Yes Yes Yes Yes Yes Yes

Epson TM-88 (II, III, IV, V) Yes Yes Yes Yes Yes Yes
Serial Printers

Epson TM-U220B Yes Yes Yes Yes Yes Yes

(RS232)

Epson TM-U295 models Yes Yes Yes Yes Yes Yes

Bixolon SRP-350III No Yes Yes Yes Yes Yes

Bixolon SRP-350plusIII No Yes Yes Yes Yes Yes

2-43
 Chapter 2
Simphony

Simphony Version
2.8 2.9 2.10 18.1 18.2 19.1

Bixolon SRP-F310II No Yes Yes Yes Yes Yes

Oracle MICROS Workstation Integrated

Yes Yes Yes Yes Yes Yes
MSRs

2.8.2 and
Oracle MICROS Tablet 720/721 Yes Yes Yes Yes Yes
Magnetic Stripe
Readers (MSR)

Higher
Sleeve for Oracle MICROS Tablet E-
Yes Yes Yes Yes Yes Yes
Series

MagTek DynaPro Audio Jack Reader Yes Yes Yes Yes Yes Yes

MagTek DynaPro Mini Card Reader Yes Yes Yes Yes Yes Yes

MagTek uDynamo MSR for

Yes No No No No No
Android Devices

Mettler-Toledo Viva Yes Yes Yes Yes Yes Yes

Scales
Serial

Mettler-Toledo Ariva Yes Yes Yes Yes Yes Yes

Digital Persona Integrated Oracle

MICROS Workstation 6 series Yes Yes Yes Yes Yes Yes
Fingerprint

Fingerprint Reader
Reader

Digital Persona Integrated Oracle

MICROS Compact Workstation 310 Yes Yes Yes Yes Yes Yes
Fingerprint Reader
Digital Persona USB Fingerprint
Yes Yes Yes Yes Yes Yes
Reader

1. Firmware version SRP-350plusIII v01.00 ORC 051216

2. Firmware version SRP-F310II V01.00 STB 021116

2-44
 Chapter 2
Simphony

Peripheral Devices for Linux Clients

Table 2-13 Supported Peripheral Devices for Simphony

Simphony
Version
19.1
Scanners
Barcode

Motorola LS9208, LS2208, DS9208, and

Yes
DS2208 models
Drawers
Cash

All Yes

Oracle MICROS Workstation 6 Series

10-inch Customer Display with Pole Yes
Pole Displays

Mount
Customer

Oracle MICROS Compact Workstation

Yes
310 Integrated Display

Rear Base 240x64 LCD Yes

Rear Base 2x20 LCD Yes

Epson TM-88 (II, III, IV, V) Yes

Printers (incl.
Ethernet

Epson TM-U220B Yes

ML)

Bixolon SRP-350plusIII 1 Yes

Bixolon SRP-F310II 2 Yes

2-45
 Chapter 2
Simphony

Simphony
Version
19.1
IDN Printers
(incl. ML)

Epson TM-88 (II, III, IV, V) Yes

Epson TM-U220B models Yes

Epson TM-88 (II, III, IV, V) Yes

Serial Printers

Epson TM-U220B Yes

(RS232)

Bixolon SRP-350III Yes

Bixolon SRP-350plusIII Yes

Bixolon SRP-F310II Yes

Magnetic Strip
Reader

Oracle MICROS Workstation Integrated

Yes
MSRs
Scales

Mettler-Toledo Viva Yes

Serial

Mettler-Toledo Ariva Yes

2-46
 Chapter 2
Simphony

Simphony
Version
19.1
Fingerprint Reader
Digital Persona Integrated Oracle
MICROS Workstation 6 series Yes
Fingerprint Reader
Digital Persona Integrated Oracle
MICROS Compact Workstation 310 Yes
Fingerprint Reader
Digital Persona USB Fingerprint
Yes
Reader (old and new)

1. Firmware version SRP-350plusIII v01.00 ORC 051216

2. Firmware version SRP-F310II V01.00 STB 021116

2-47
 Chapter 3
Simphony First Edition

3
Simphony First Edition
Enterprise Server Technology
Table 3-1 Supported Enterprise Server Technology for Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8
Operating System

Microsoft Windows Server 2016 No No Yes

Microsoft Windows Server 2012 R2 Yes Yes Yes

Microsoft Windows Server 2008 R2 Yes Yes Yes

3-1
 Chapter 3
Simphony First Edition

Database Server Technology

Table 3-2 Supported Database Server Technology for Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8

Microsoft Windows Server 2016 No No No

Operating System

Microsoft Windows Server 2012 R2 Yes Yes Yes

Microsoft Windows Server 2008 R2 Yes Yes Yes

Oracle Linux 6.x Yes Yes Yes

Oracle Linux 7.x Yes Yes Yes

Oracle Database 18c No No No

Oracle Database 12c Release 2 1 No No Yes

Oracle Database 11g Yes Yes Yes

Database

Oracle Database 10g Yes Yes No

Microsoft SQL Server 2016 No No Yes

Microsoft SQL Server 2012 Enterprise

Yes Yes Yes
Edition
Microsoft SQL Server 2008 R2
Yes Yes Yes
Enterprise Edition

1 Enterprise Back Office 9.1 only supports Oracle 12c R1.

3-2
 Chapter 3
Simphony First Edition

POS Client Operating Systems

Table 3-3 Supported POS Client Operating Systems for Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8
Microsoft Windows 10 Yes Yes Yes

Microsoft Windows 8.1 Yes Yes Yes

Microsoft Windows 7 Yes Yes Yes
Microsoft Windows Server 2012
Yes Yes Yes
R2
Microsoft
Windows

Microsoft Windows Server 2008

Yes Yes Yes
R2
Microsoft POS Ready 2009 Yes Yes No

Microsoft POS Ready 7 Yes Yes Yes

Microsoft Windows Embedded

Yes Yes Yes
Compact (CE) 6
Microsoft Windows Embedded
Yes Yes Yes
Compact (CE) 7

3-3
 Chapter 3
Simphony First Edition

POS Client Devices

Table 3-4 Supported POS Client Devices for Simphony FE

Simphony FE Version
1.7 1.7.1 1.8
Oracle MICROS Compact Workstation
Yes Yes Yes
310 (Microsoft Windows 10)
Oracle MICROS Workstation 610
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Workstation 610
Yes Yes Yes
(Microsoft Windows 8.1)
Oracle MICROS Workstation 620
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Workstation 650
Workstations

Yes Yes Yes

(Microsoft Windows 10)
Oracle MICROS Workstation 5A
Yes Yes Yes
(POS Ready 7)
Oracle MICROS Workstation 5A
Yes Yes Yes
(POS Ready 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(POSReady 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(Windows 7)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(POS Ready 7)

3-4
 Chapter 3
Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8
Oracle MICROS Keyboard
Yes Yes Yes
Workstation 270
Oracle MICROS PC Workstation 4LX Yes Yes Yes
Oracle MICROS PC Workstation 5 Yes Yes Yes
Oracle MICROS Tablet 721
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Tablet 720
Yes Yes Yes
(Microsoft Windows 8.1)
Oracle MICROS Tablet E-Series
Tablets

Yes Yes Yes

(Microsoft Windows 8.1)
Oracle MICROS Tablet R-Series
(Microsoft Windows Embedded Yes Yes Yes
Compact (CE) 7)

DT 365 Tablet (POS Ready 7) Yes Yes Yes

Zebra (formerly Motorola) MC55ACE

(Microsoft Windows Embedded Yes Yes Yes
Compact (CE) 6)
Handhelds

DT Research DT430 (Microsoft

Yes Yes Yes
Windows Embedded Compact (CE) 6)

3-5
 Chapter 3
Simphony First Edition

KDS Client Display Operating Systems

Table 3-5 Supported KDS Client Display Operating Systems for Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8
Microsoft Windows 10 Yes Yes Yes

Microsoft Windows 8.1 Yes Yes Yes

Microsoft
Windows

Microsoft Windows 7 Yes Yes Yes

Microsoft POS Ready 7 Yes Yes Yes

Microsoft POS Ready 2009 Yes Yes Yes

Microsoft Windows CE 6.0 Yes Yes Yes

Microsoft Windows CE 5.0 Yes Yes No

3-6
 Chapter 3
Simphony First Edition

KDS Client Display Devices

Table 3-6 Supported KDS Client Display Devices for Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8
Oracle MICROS Compact Workstation
Yes Yes Yes
310 (Microsoft Windows 10)
Oracle MICROS Workstation 610
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Workstation 610
No No No
(Microsoft Windows 8.1)
Oracle MICROS Workstation 620
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Workstation 650
Workstations

Yes Yes Yes

(Microsoft Windows 10)
Oracle MICROS Workstation 5A
No No No
(POS Ready 7)
Oracle MICROS Workstation 5A
No No No
(POS Ready 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(POSReady 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(Windows 7)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(POS Ready 7)
Oracle MICROS Keyboard
No No No
Workstation 270

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 Chapter 3
Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8

Oracle MICROS PC Workstation 4LX No No No

Oracle MICROS PC Workstation 5 No No No

Oracle MICROS Tablet 720/721

No No No
(Microsoft Windows 10)
Oracle MICROS Tablet 720
No No No
(Microsoft Windows 8.1)
Tablets

Oracle MICROS Tablet E-Series

No No No
(Microsoft Windows 8.1)
Oracle MICROS Tablet R-Series
(Microsoft Windows Embedded No No No
Compact CE 6)

DT 365 Tablet (POS Ready 7) No No No

Kitchen Display Controller (KDC) 210

Kitchen Display

No Yes Yes
(Microsoft Windows 10)
Controllers

Remote Display Controller (RDC) 166

Yes Yes Yes
(Microsoft Windows CE 6.0)

Remote Display Controller (RDC) 166

Yes Yes No
(Microsoft Windows CE 5.0)

3-8
 Chapter 3
Simphony First Edition

KDS Controller Devices

Table 3-7 Supported KDS Controller Devices for Simphony

Simphony FE Version
1.7 1.7.1 1.8
Oracle MICROS Compact Workstation
Yes Yes Yes
310 (Microsoft Windows 10)
Oracle MICROS Workstation 610
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Workstation 610
No No No
(Microsoft Windows 8.1)
Oracle MICROS Workstation 620
Yes Yes Yes
(Microsoft Windows 10)
Oracle MICROS Workstation 650
Workstations

Yes Yes Yes

(Microsoft Windows 10)
Oracle MICROS Workstation 5A
No No No
(POS Ready 7)
Oracle MICROS Workstation 5A
No No No
(POS Ready 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(POSReady 2009)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(Windows 7)
Oracle MICROS PC Workstation 2015
Yes Yes Yes
(POS Ready 7)
Oracle MICROS Keyboard
No No No
Workstation 270

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 Chapter 3
Simphony First Edition

Simphony FE Version
1.7 1.7.1 1.8

Oracle MICROS PC Workstation 4LX No No No

Oracle MICROS PC Workstation 5 No No No

Oracle MICROS Tablet 720/721

No No No
(Microsoft Windows 10)
Oracle MICROS Tablet 720
No No No
(Microsoft Windows 8.1)
Tablets

Oracle MICROS Tablet E-Series

No No No
(Microsoft Windows 8.1)
Oracle MICROS Tablet R-Series
(Microsoft Windows Embedded No No No
Compact (CE) 6)
DT 365 Tablet (POS Ready 7) No No No

Kitchen Display Controller (KDC) 210

Kitchen Display

No No No
(Microsoft Windows 10)
Controllers

Remote Display Controller (RDC) 166

No No No
(Microsoft Windows CE 6.0)

Remote Display Controller (RDC) 166

No No No
(Microsoft Windows CE 5.0)

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 Chapter 3
Simphony First Edition

Peripheral Devices
Table 3-8 Supported Peripheral Devices for Simphony FE

Simphony FE Version
1.7 1.7.1 1.8
Sleeve for Oracle MICROS Tablet E-
Yes Yes Yes
Series 8-inch
Scanners
Barcode

Sleeve for Oracle MICROS Tablet E-

Yes Yes Yes
Series 11-inch
Motorola LS9208, LS2208, DS9208, and
Yes Yes Yes
DS2208 models
Drawers
Cash

All Yes Yes Yes

Changer
Coin

Telequip T-Flex Yes Yes Yes

Workstation 6 Series 10-inch Customer

Yes Yes Yes
Customer

Display with Pole Mount

Displays

Rear Base 240x64 LCD Yes Yes Yes

Rear Base 2x20 LCD Yes Yes Yes

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 Chapter 3
Simphony First Edition

Epson TM-P60 Yes Yes Yes

Bluetooth
Printers
Epson TM-P60II Yes Yes Yes

Ethernet Bixolon SPP-R200II No Yes Yes

Printers
Epson TM-88 (II, III, IV, V) Yes Yes Yes

Epson TM-U220B Yes Yes Yes

Printers

Epson TM-88 (II, III, IV, V) Yes Yes Yes

IDN

Epson TM-U220B models Yes Yes Yes

Epson TM-P60II No Yes Yes

Serial Printers
(RS232)

Epson TM88 (II, III, IV, V) Yes Yes Yes

Epson TM-U220B Yes Yes Yes

Slip Printer Yes No Yes

Oracle MICROS Workstation Integrated

Yes Yes Yes
MSRs
Magnetic Stripe
Readers (MSR)

Sleeve for Oracle MICROS Tablet E-

Yes Yes Yes
Series 8-inch
Sleeve for Oracle MICROS Tablet E-
Yes Yes Yes
Series 11-inch

MagTek DynaPro Audio Jack Reader Yes Yes Yes

MagTek DynaPro Mini Card Reader Yes Yes No

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 Chapter 3
Simphony First Edition

External

Readers
RFID
ViVopay (4500, 4500m, 4800) Yes Yes Yes

Mettler-Toledo Viva Yes Yes Yes

Scales
Serial

Ariva Yes Yes Yes

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 Chapter 4
RES 3700

4
RES 3700
Operating Systems
Table 4-1 Supported Operating Systems for RES

RES Version
5.5 5.6 5.7
Microsoft Windows 10
Yes Yes Yes
(64-bit only)
Operating System

Microsoft Windows 7 Yes Yes Yes

Microsoft Windows Server 2016

No Yes Yes
(64-bit only)

Microsoft Windows Server 2012 R2

No Yes Yes
(64-bit only)

Microsoft Windows Server 2008 R2 Yes Yes Yes

4-1
 Chapter 4
RES 3700

POS Client Devices

Table 4-2 Supported POS Client Devices for RES 3700

RES 3700 Version

5.5 5.6 5.7
Compact Workstation 310 Yes Yes Yes
Workstation 610
Yes1 Yes Yes
(Microsoft Windows 10)
Workstation 610
Yes Yes Yes
(Microsoft Windows 8.1)
Workstation 620 Yes1 Yes Yes
Workstations

Workstation 650 Yes1 Yes Yes

PC Workstation 2015 Yes Yes Yes
Workstation 5A
Yes Yes Yes
(POSReady 7)
Workstation 5A
Yes Yes Yes
(Microsoft CE 6.0)
Workstation 5 Yes Yes Yes
Workstation 4LX Yes Yes Yes
1
Requires RES 3700 version 5.5.1

4-1
 Chapter 4
RES 3700

RES 3700 Version

5.5 5.6 5.7
Tablet 721
Yes1 Yes Yes
(Microsoft Windows 10)

Tablet 721
Yes Yes Yes
(Microsoft Windows 8.1)

Tablet 720
Yes Yes Yes
(Microsoft Windows 10)
Tablets

Tablet 720
Yes Yes Yes
(Microsoft Windows 8.1)
Tablet E-Series and E-Series Base
Station (uses Microsoft Windows 8.1 Yes Yes Yes
Industry Edition)

Tablet R-Series & R-Series Base

Station (uses Microsoft Windows Yes Yes Yes
Embedded Compact 7)

DT Research WebDT 410 Yes Yes Yes

Handhelds

DT Research WebDT 415 Yes Yes Yes

DT Research WebDT 430 Yes Yes Yes

Zebra MC40 (Microsoft Windows

Yes Yes Yes
Embedded Compact 7)

1
Requires RES 3700 version 5.5.1

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 Chapter 4
RES 3700

KDS Client Devices

Table 4-2 Supported KDS Client Devices for RES3700

RES Version
5.5 5.6 5.7

Kitchen Display Controller (KDC) 210

Yes 2 Yes Yes
Kitchen Display

(Microsoft Windows 10)

Controllers

Remote Display Controller (RDC) 166

Yes Yes Yes
(Microsoft Windows CE 6.0)

Remote Display Controller (RDC) 166

Yes Yes Yes
(Microsoft Windows CE 5.0)

2
Support begins with version 5.5.1

4-3
 Chapter 5
e7 POS

5
e7 POS
Credit Card Driver Host Operating Systems
Table 5-1 Supported Credit Card Driver Hosts Operating Systems for e7

e7 Version
4.2 4.3 4.4

Microsoft Windows 10 Yes Yes Yes

Microsoft Windows 8.1 Yes Yes Yes

Microsoft
Windows

Microsoft Windows 8 Yes No No

Microsoft Windows 7 Yes Yes Yes

Microsoft Windows Vista

Yes No No
Business Edition (32-bit only)

5-1
 Chapter 5
e7 POS

POS Client Devices

Table 5-2 Supported POS Client Devices for e7

e7 Version
4.2 4.3 4.4
Workstation 610
No No Yes1
(Microsoft Windows 10)
Compact Workstation 310
No No Yes1
(Microsoft Windows 10)
Workstations

Workstation 5A
• Platform 1.2 Yes Yes Yes
• Platform 1.3 for Protégé
Workstation 5
• Platform 1.3 Yes Yes Yes
• Platform 3.0 for Protégé
Workstation 4LX
• Platform 2.9 Yes Yes Yes
• Platform 4.0 for Protégé
Tablet

Tablet R-Series
Yes Yes Yes
(Platform 1.3.1)

1
Requires e7 version 4.4.2.1

5-2