719-39-01-00 90467 0 C 001 06 S 66 002

DESIREE BATES
1 6 3 MUSSERVIEW WAY
STATE COLLEGE PA 16801-4680

Your account statement Contact us

(844) 4TRUIST or
For 04/10/2024 Truist.com (844) 487-8478

If you are traveling outside of the USA and have concerns about accessing your account while you are traveling, please contact your
Branch Banker or call us at 844-4TRUIST.

TRUIST ONE CHECKING 1390023955241

Account summary
Your previous balance as of 03/12/2024 $-44.86
Checks - 0.00
Other withdrawals, debits and service charges - 25,670.76
Deposits, credits and interest + 25,737.09
Your new balance as of 04/10/2024 = $21.47

Other withdrawals, debits and service charges

DATE DESCR IPTIO N AM OUN T($ )
03/14 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 550.00
03/14 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 10.00
03/14 ZELLE PAYMENT TO Tah Sis PAYMENT ID BBT222798179 15.00
03/14 ZELLE PAYMENT TO Saih PAYMENT ID BBT222801811 35.00
03/15 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 20.00
03/18 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 10.00
03/18 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 315.00
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-18 800-9691940 CA 0835 10.00
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-18 800-9691940 CA 0835 5.00
03/19 DEBIT CARD PURCHASE CASH APP*CHRIS BLA 03-18 800-9691940 CA 0835 5.00
03/19 DEBIT CARD PURCHASE CASH APP*CHRIS BLA 03-18 800-9691940 CA 0835 15.00
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-18 800-9691940 CA 0835 10.00
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-18 800-9691940 CA 0835 100.00
03/19 DEBIT CARD NON-TRUIST ATM FEE 03-18-24 PHILADELPHIA 0835 P194121 3.00
03/19 ATM NETWORK CASH WITHDRAWAL 03-18-24 PHILADELPHIA 0835 P194121 22.50
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-19 800-9691940 CA 0835 10.00
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-19 800-9691940 CA 0835 10.00
03/19 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-19 800-9691940 CA 0835 10.00
03/20 DEBIT CARD PURCHASE WINE AND SPIRITS 5 03-18 PHILADELPHIA PA 0835 66.95
03/20 DEBIT CARD PURCHASE UBER TRIP 03-19 HELP.UBER.COM CA 0835 36.67
03/20 DEBIT CARD PURCHASE CAPITAL GRILLE 013 03-18 PHILADELPHIA PA 0835 305.28
03/20 DEBIT CARD PURCHASE UBER TRIP 03-19 HELP.UBER.COM CA 0835 37.71
03/20 DEBIT CARD NON-TRUIST ATM FEE 03-19-24 PHILADELPHIA 0835 P194121 3.00
03/20 ATM NETWORK CASH WITHDRAWAL 03-19-24 PHILADELPHIA 0835 P194121 62.50
03/20 DEBIT CARD PURCHASE PH007 - 15TH & SAN 03-19 PHILADELPHIA PA 0835 25.00
03/20 DEBIT CARD PURCHASE CASH APP*BRYCE BOH 03-19 800-9691940 CA 0835 30.00
03/20 DEBIT CARD NON-TRUIST ATM FEE 03-19-24 PHILADELPHIA 0835 P693936 3.00
continued

0028836
 TRUIST ONE CHECKING 1390023955241 (continued)
DATE DESCR IPTIO N AM OUN T($ )
03/20 ATM NETWORK CASH WITHDRAWAL 03-19-24 PHILADELPHIA 0835 P693936 101.99
03/20 DEBIT CARD PURCHASE BOB'S HOUSE OF CRA 03-19 PHILADELPHIA PA 0835 65.50
03/20 ZELLE PAYMENT TO Tah Sis PAYMENT ID BBT223739281 25.00
03/20 DEE MUNEY Cash App T3NPB7BVHPXW51K 10.00
03/20 DEE MUNEY Cash App T3VPVQQ7NWCX9D7 10.00
03/20 DEE MUNEY Cash App T3M0S6FEXRC9HTK 10.00
03/20 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 125.00
03/21 DEBIT CARD PURCHASE OYSTER HOUSE 03-19 PHILADELPHIA PA 0835 95.60
03/21 DEBIT CARD PURCHASE CASH APP*BRYCE BOH 03-20 800-9691940 CA 0835 15.00
03/21 DEBIT CARD PURCHASE-PIN 03-20-24 PHILADELPHIA 0835 SUNOCO 03639440 10.80
03/21 DEBIT CARD PURCHASE-PIN 03-20-24 PHILADELPHIA PA 0835 CEDAR FOOD MARKET 7.00
03/21 DEBIT CARD MISC DEBIT CASH APP*KEL 03-20 San Francisco CA 0835 30.00
03/21 DEBIT CARD MISC DEBIT CASH APP*DYME 03-21 800-9691940 CA 0835 150.00
03/21 DEBIT CARD PURCHASE MCDONALD'S F14963 03-20 PHILADELPHIA PA 0835 35.00
03/21 DEBIT CARD MISC DEBIT CASH APP*VIVIAN BR 03-21 800-9691940 CA 0835 10.00
03/21 DEBIT CARD PURCHASE KFC K071064 03-20 PHILADELPHIA PA 0835 12.59
03/22 DEBIT CARD PURCHASE DD DOORDASH PETSMA 03-21 855-973-1040 CA 0835 23.73
03/22 DEBIT CARD PURCHASE COPABANANA UNIVERS 03-20 PHILADELPHIA PA 0835 99.57
03/22 DEBIT CARD PURCHASE SUNOCO 0004813209 03-20 PHILADELPHIA PA 0835 7.99
03/22 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-21 San Francisco CA 0835 25.00
03/22 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-21 San Francisco CA 0835 10.00
03/22 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-21 800-9691940 CA 0835 20.00
03/25 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-22 800-9691940 CA 0835 28.00
03/25 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-22 800-9691940 CA 0835 10.00
03/25 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-24 800-9691940 CA 0835 10.00
03/25 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 1,000.00
03/25 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 4,000.00
03/25 DEBIT CARD PURCHASE PANDA EXPRESS #253 03-24 STATE COLLEGE PA 9901 12.83
03/25 DEBIT CARD PURCHASE DAIRY QUEEN #10923 03-24 STATE COLLEGE PA 9901 7.19
03/26 DEBIT CARD PURCHASE DELTA 006222 03-24 800-221-1212 GA 9901 173.60
03/26 DEBIT CARD PURCHASE DELTA 006222 03-24 800-221-1212 GA 9901 173.60
03/26 DEBIT CARD PURCHASE MCDONALD'S F3784 03-25 STATE COLLEGE PA 9901 1.89
03/26 DEBIT CARD PURCHASE NUMBER ONE BEAUTY 03-25 PHILADELPHIA PA 9901 44.23
03/26 DEBIT CARD MISC DEBIT CASH APP*TAH B 03-25 800-9691940 CA 9901 10.00
03/26 DEBIT CARD MISC DEBIT CASH APP*LONDON JO 03-25 800-9691940 CA 9901 60.00
03/26 DEBIT CARD PURCHASE-PIN 03-25-24 PHILADELPHIA 9901 GULF LINNETT'S 14.11
03/26 DEBIT CARD MISC DEBIT CASH APP*TONE ELLI 03-25 800-9691940 CA 9901 35.00
03/26 DEBIT CARD PURCHASE TOP MARLEY MINI MA 03-25 PHILADELPHIA PA 9901 13.52
03/26 DEBIT CARD PURCHASE TOP MARLEY MINI MA 03-25 PHILADELPHIA PA 9901 2.96
03/26 DEBIT CARD NON-TRUIST ATM FEE 03-25-24 PHILADELPHIA 9901 P194121 3.00
03/26 ATM NETWORK CASH WITHDRAWAL 03-25-24 PHILADELPHIA 9901 P194121 22.50
03/26 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 274.00
03/26 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 200.00
03/27 DEBIT CARD PURCHASE SHEETZ 0475 0000 03-25 STATE COLLEGE PA 9901 20.40
03/27 DEBIT CARD PURCHASE SHEETZ 0475 0000 03-25 STATE COLLEGE PA 9901 3.09
03/27 DEBIT CARD PURCHASE CHICK-FIL-A #04771 03-25 PHILADELPHIA PA 9901 27.13
03/27 DEBIT CARD PURCHASE UBER TRIP 03-26 HELP.UBER.COM CA 9901 22.01
03/27 DEBIT CARD PURCHASE DELTA AIR 006222 03-26 ATLANTA GA 9901 79.00
03/27 DEBIT CARD PURCHASE DELTA AIR 006222 03-26 ATLANTA GA 9901 79.00
03/27 DEBIT CARD PURCHASE DELTA AIR Baggag 03-26 PHILADELPHIA PA 9901 35.00
03/27 DEBIT CARD PURCHASE PHL BAR SYMON TERM 03-26 PHILADELPHIA PA 9901 112.20
03/27 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 6.72
03/27 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 300.00
03/27 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 22.00
03/27 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 111.00
03/28 DEBIT CARD PURCHASE DTW CHICK-FIL-A 03-26 DETROIT MI 9901 12.27
03/28 DEBIT CARD PURCHASE DTW QDOBA 03-26 DETROIT MI 9901 15.93
03/28 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 56.50
03/28 DEBIT CARD PURCHASE PRIME HOTEL 03-26 MIAMI BEACH FL 9901 285.00
03/28 DEBIT CARD PURCHASE DD *DOORDASH ELGAT 03-27 WWW.DOORDASH. CA 9901 17.79
03/28 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 11.67
03/28 DEBIT CARD PURCHASE SQ *MAYASAM INC. 03-26 Miami Beach FL 9901 17.76
continued
 TRUIST ONE CHECKING 1390023955241 (continued)
DATE DESCR IPTIO N AM OUN T($ )
03/28 DEBIT CARD PURCHASE CITY MARKET 03-26 MIAMI BEACH FL 9901 13.24
03/28 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 6.60
03/28 DEBIT CARD MISC DEBIT CASH APP*RICK PACK 03-27 800-9691940 CA 9901 80.00
03/28 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 03-27 800-9691940 CA 9901 200.00
03/28 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 1.54
03/28 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 6.25
03/28 DEBIT CARD PURCHASE UBER TRIP 03-27 HELP.UBER.COM CA 9901 20.05
03/28 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 70.00
03/28 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 600.00
03/28 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 91.00
03/29 DEBIT CARD PURCHASE PRIME HOTEL 03-27 3055389996 FL 9901 28.34
03/29 DEBIT CARD PURCHASE VOODOO ROOFTOP LOU 03-27 MIAMI BEACH FL 9901 144.16
03/29 DEBIT CARD PURCHASE PRIME HOTEL 03-27 MIAMI BEACH FL 9901 285.00
03/29 DEBIT CARD PURCHASE UBER TRIP 03-28 HELP.UBER.COM CA 9901 16.85
03/29 DEBIT CARD PURCHASE UBER TRIP 03-28 HELP.UBER.COM CA 9901 29.10
03/29 DEBIT CARD PURCHASE UBER TRIP 03-28 HELP.UBER.COM CA 9901 7.55
03/29 DEBIT CARD PURCHASE UBER TRIP 03-28 HELP.UBER.COM CA 9901 6.60
03/29 DEBIT CARD PURCHASE UBER TRIP 03-29 HELP.UBER.COM CA 9901 9.71
03/29 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 200.00
03/29 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 50.00
04/01 DEBIT CARD PURCHASE PRIME HOTEL 03-29 3055389996 FL 9901 19.62
04/01 DEBIT CARD PURCHASE PRIME HOTEL 03-28 3055389996 FL 9901 285.00
04/01 DEBIT CARD PURCHASE UBER TRIP 03-29 HELP.UBER.COM CA 9901 7.37
04/01 DEBIT CARD PURCHASE VOODOO ROOFTOP LOU 03-28 MIAMI BEACH FL 9901 94.17
04/05 ZELLE PAYMENT TO Tajae PAYMENT ID BBT226612596 1.00
04/05 ZELLE PAYMENT TO Tajae PAYMENT ID BBT226612671 499.99
04/08 DEBIT CARD PURCHASE PLAYSTATION NETWOR 04-06 800-345-7669 CA 9409 10.59
04/08 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 3,000.00
04/08 DEBIT CARD MISC DEBIT CASH APP*DEE MUNEY 04-08 800-9691940 CA 9409 9.00
04/08 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 1,000.00
04/09 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 18.00
04/10 DEBIT CARD PURCHASE UBER TRIP 04-09 HELP.UBER.COM CA 7066 17.92
04/10 DEBIT CARD PURCHASE-PIN 04-09-24 STATE COLLEGE PA 7066 LIONSDELIVER 49.10
04/10 DEBIT CARD PURCHASE-PIN 04-09-24 STATE COLLEGE PA 7066 LIONSDELIVER 9.73
04/10 TRUIST ONLINE TRANSFER MOBILE TO ****6594 - 8,827.00
Total other withdrawals, debits and service charges = $25,670.76

Deposits, credits and interest

DATE DESCR IPTIO N AM OUN T($ )
03/14 LRM CLAIMS ADJ CR SIG-202403131577 50.01
03/14 LRM CLAIMS ADJ CR SIG-202403131575 635.46
03/18 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 10.00
03/18 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 15.00
03/18 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 30.00
03/18 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 85.00
03/18 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 100.00
03/18 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 100.00
03/19 VISA MONEY TRANSFER CREDIT 03-18-24 SAN FRANCISCO CA 0835 CASH APP*DEE MUNEY*CASH 43.83
03/19 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 300.00
03/19 VISA MONEY TRANSFER CREDIT 03-18-24 SAN FRANCISCO CA 0835 CASH APP*DEE MUNEY*CASH 304.58
03/19 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 400.00
03/20 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 25.00
03/20 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 150.00
03/20 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 200.00
03/20 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 250.00
03/22 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 10.00
03/25 TRUIST ONLINE TRANSFER ONLINE FROM ****6594 - 10.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 10.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 14.00
continued

0028837
 TRUIST ONE CHECKING 1390023955241 (continued)
DATE DESCR IPTIO N AM OUN T($ )
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 30.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 40.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 46.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 50.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 370.00
03/25 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 1,000.00
03/25 VISA MONEY TRANSFER CREDIT 03-24-24 VISA DIRECT CA 9901 APPLE CASH INST XFER 4,011.43
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 11.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 40.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 113.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 200.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 250.00
03/26 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 440.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 15.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 50.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 50.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 100.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 200.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 200.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 200.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 200.00
03/27 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 250.00
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 6.80
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 10.00
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 80.00
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 100.00
03/28 VISA MONEY TRANSFER CREDIT 03-27-24 SAN FRANCISCO CA 9901 CASH APP*DEE MUNEY*CASH 196.98
03/28 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 350.00
03/28 ZELLE PAYMENT FROM T & D PROFESSIONAL TAX SERVICE PAYMENT ID WFCT0S3Z46VJ 600.00
03/29 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 25.00
03/29 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 26.00
03/29 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 50.00
03/29 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 101.00
04/05 TRUIST ATM MIXED DEPOSIT 04-04-24 22:18 AT03 SOUTH ATHERTON BRANCH 70033166 500.00
04/08 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 10.00
04/08 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 11.00
04/08 DEPOSIT 1,000.00
04/08 ZELLE PAYMENT FROM T & D PROFESSIONAL TAX SERVICE PAYMENT ID WFCT0S4VKMJ3 3,000.00
04/09 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 35.00
04/10 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 20.00
04/10 TRUIST ONLINE TRANSFER MOBILE FROM ****6594 - 60.00
04/10 BANK XFER APPLE CASH Desiree Bates 8,826.00
Total deposits, credits and interest = $25,737.09
 Questions, comments or errors?
For general questions/comments or to report errors about your statement or have stopped someone from making electronic transfers without your permission if
account, please call us at 1-844-4TRUIST (1-844-487-8478) 24 hours a day, 7 days you had told us, you could lose as much as $500. Also, if your periodic statement
a week. Truist Contact Center teammates are available to assist you from 8am shows transfers you did not make, tell us at once. If you do not tell us within sixty (60)
8pm EST Monday-Friday and 8am 5pm EST on Saturday. You may also contact days after the statement was mailed to you, you may not get back any money you lost
your local Truist branch. To locate a Truist branch in your area, please visit after sixty (60) days if we can prove we could have stopped someone from taking the
Truist.com. money if you had told us in time.

Electronic fund transfers (For Consumer Accounts Only. Commercial Accounts Important information about your Truist Ready Now Credit Line Account
refer to the Commercial Bank Services Agreement.) Once advances are made from your Truist Ready Now Credit Line Account, an
Services such as Bill Payments and Zelle® are subject to the terms and conditions INTEREST CHARGE will automatically be imposed on the account's outstanding
governing those services, which may not provide an error resolution process in all “Average daily balance.” The INTEREST CHARGE is calculated by applying the “Daily
cases. Please refer to the terms and conditions for those services. periodic rate” to the “Average daily balance” of your account (including current
transactions) and multiplying this figure by the number of days in the billing cycle. To
In case of errors or questions about your electronic fund transfers, if you think your get the “Average daily balance,” we take the beginning account balance each day, add
statement or receipt is wrong or if you need more information about a transfer on any new advances or debits, and subtract any payments or credits and the last unpaid
the statement or receipt, IMMEDIATELY call 1-844-487-8478 or write to: INTEREST CHARGE. This gives us the daily balance. Then we add all of the daily
Fraud Management balances for the billing cycle and divide the total by the number of days in the billing
P.O. Box 1014 cycle. This gives us the “Average daily balance.”
Charlotte, NC 28201
Tell us as soon as you can, if you think your statement or receipt is wrong, or if you Billing Rights Summary
need more information about a transfer listed on the statement or receipt. We In case of errors or questions about your Truist Ready Now Credit Line statement
must hear from you no later than sixty (60) days after we sent the FIRST statement If you think your statement is incorrect, or if you need more information about a Truist
on which the problem or error appeared. Ready Now Credit Line transaction on your statement, please call 1-844-4TRUIST or
• Tell us your name and deposit account number (if any) visit your local Truist branch. To dispute a payment, please write to us on a separate
• Describe the error or transfer you are unsure of, and explain as clearly as you can sheet of paper at the following address:
why you believe it is an error or why you need more information Card and Direct to Consumer Lending
• Tell us the dollar amount of the suspected error PO Box 200
If you tell us orally, we may require that you also send us your complaint or Wilson NC 27894-0200
question in writing within ten (10) business days. We will tell you the results of our We must hear from you no later than sixty (60) days after we sent you the FIRST
investigation within ten (10) business days after we hear from you, and we will statement on which the error or problem appeared. You may telephone us, but doing
correct any error promptly. If we need more time, however, we may take up to so will not preserve your rights. In your letter, please provide the following
forty-five (45) days to investigate your complaint or questions for ATM information:
transactions made within the United States and up to ninety (90) days for new • Your name and account number
accounts, foreign initiated transactions and point-of-sale transactions. If we decide • Describe the error or transfer you are unsure about, and explain in detail why you
to do this, we will re-credit your account within ten (10) business days for the believe this is an error or why you need more information
amount you think is in error, minus a maximum of $50. If we ask you to put your • The dollar amount of the suspected error
complaint in writing, and we do not receive it within ten (10) business days, we may During our investigation process, you are not responsible for paying any amount in
not re-credit your account and you will not have use of the money during the time question; you are, however, obligated to pay the items on your statement that are not
it takes us to complete our investigation. in question. While we investigate your question, we cannot report you as delinquent
or take any action to collect the amount in question.
Tell us AT ONCE if you believe your access device has been lost or stolen, or
someone may have electronically transferred money from your account without Mail-in deposits
your permission, or someone has used information from a check to conduct an If you wish to mail a deposit, please send a deposit ticket and check to your local Truist
unauthorized electronic fund transfer. If you tell us within two (2) business days branch. Visit Truist.com to locate the Truist branch closest to you. Please do not send
after you learn of the loss or theft of your access device or the unauthorized cash.
transaction, you can lose no more than $50 if someone makes electronic transfers
without your permission. Change of address
If you need to change your address, please visit your local Truist branch or call Truist
If you do NOT tell us within two (2) business days after you learn of the loss or theft Contact Center at 1-844-4TRUIST (1-844-487-8478).
of your access device or the unauthorized transaction, and we can prove we could

How to Reconcile Your Account Outstanding Checks and Other Debits (Section A)
Date/Check # Amount Date/Check # Amount
1. List the new balance of your account from your latest statement here:

2. Record any outstanding debits (checks, check card purchases, ATM

withdrawals, electronic transactions, etc.) in section A. Record the
transaction date, the check number or type of debit and the debit amount.
Add up all of the debits, and enter the sum here:
3. Subtract the amount in Line 2 above from the amount in Line 1 above and
enter the total here:

4. Record any outstanding credits in section B. Record the transaction date,

credit type and the credit amount. Add up all of the credits and enter the
sum here: Outstanding Deposits and Other Credits (Section B)
5. Add the amount in Line 4 to the amount in Line 3 to find your balance. Enter Date/Type Amount Date/Type Amount
the sum here. This amount should match the balance in your register.
For more information, please contact your local Truist branch, visit Truist.com or contact us at 1-844-4TRUIST (1-844-487-8478). MEMBER FDIC

0028838