E Com Big Data Reviewer
E Com Big Data Reviewer
INTERNET
➢ E-tailer
The Internet or “Net” (network of networks) is ➢ Transaction broker
the largest computer network in the world that ➢ Market creator
connects billions of computer users. ➢ Content provider
➢ Community provider
The word internet comes from combination ➢ Portal
between “interconnection” and “Network” ➢ Service provider
E-COMMERCE
Electronic commerce (EC, E-Commerce)—a B2B E – COMMERCE
process of buying, selling, transferring, or B2B e-commerce is simply defined as e-
exchanging products, services, and/or commerce between companies. This is the
information via electronic networks and type of e-commerce that deals with
computers. relationships between and among
businesses. About 80% of e-commerce is of
A possible response is to introduce a variety of this type, and most experts predict that B2B
e- commerce initiatives that can improve: ecommerce will continue to grow faster than
➢ Supply chain operation the B2C segment.
➢ Information
➢ Money from raw materials through The Internet Allows many smaller companies
factories to participate in government and private bids
➢ Increase customer service they otherwise would be locked out of by
➢ Open up markets to more customers bigger competitors. Governments and
companies that let out the bids are finding
E-commerce defined from the following that they get lower bids through the Internet
perspectives: because of the increased number of bidders.
This is not really a type of e commerce but a WHAT ARE THE RISKS?
mechanism in transaction. Failure of the web site:
➢ problems with the surroundings, power
Many M-Commerce applications involve failure.
internet enabled mobile devices. If such ➢ failure of the hardware or software.
transactions are targeted to individual, to ➢ attack through virus or computer hackers.
specific location, at specific times, they are Main issue: Secure payment scheme
referred as location base ecommerce (L-
Ecommerce). FACTORS TO CONSIDER BEFORE LAUNCHING
INTO E-COMMERCE
E-GOVERNMENT Developing a deep, lasting relationship with
In E-Government a government department customers takes on even greater importance
buys or sells goods, services or information to on the Web.
business (G2B) or to the individual citizens
(G2C) or to other government entity (G2G). Creating a meaningful presence on the Web
requires an ongoing investment of resources
In E-Government; intranets, extranets and the – time, money, energy, and talent.
internet all are applied.
Eg: Filing returns through net Measuring the success of a Web-based sales
effort is essential to remaining relevant to
HOW CAN E-COMMERCE BE USED? customers whose tastes, needs, and
1. Community-based services: Payment of preferences constantly change
utility bills, traffic fines, donations to charity
etc.
2. Shopping: Buying and selling goods and BENEFITS AND LIMITATIONS OF E-COMMERCE
services TO SOCIETY
3. Communication: E-mail, Net telephony Benefits
products can be commerce-enabled and ➢ Enables more flexible working practices
serviced via the Net. ➢ Connects people.
➢ Facilitates delivery of public services.
Ese days use of e – commerce technology ➢ 24/7 access.
Is being done by the Delhi traffic police in filing ➢ More choices.
penalty against the violators of law. ➢ Price comparisons.
➢ Improved delivery processes.
FOR WHAT E-COMMERCE WORK ➢ An environment of competition
➢ Travel / Tourism. ➢ Operational cost savings.
➢ Retail - items that don’t need personal ➢ Mass customization.
touch - music, books, gifts, Computers, ➢ Enables reduced inventories.
electronic items, Auctions. ➢ Lower telecommunications cost.
➢ Real Estate - houses and investment
properties. More efficient and effective
processes between businesses (B 2 B).
Limitations Mobile Commerce from the Customer‘s point
➢ Breakdown in human interaction. of view
➢ Social division.
• The customer wants to access
➢ Reliance on telecommunications
information, goods and services any
infrastructure, power and IT skills.
time and in any place on his mobile
➢ Wasted resources.
device.
➢ Computing equipment.
➢ A basic technical knowledge. • He can use his mobile device to
➢ Cost of access to the Internet. purchase tickets for events or public
➢ Cost of computing equipment. transport, pay for parking,
➢ Lack of security and privacy of download content and even order
personal data. books and CDs.
➢ Physical contact and relationships are
• He should be offered appropriate
replaced by electronic processes.
payment methods.
➢ A lack of trust because they are
interacting with faceless computers. • The future development of the mobile
➢ Lack of sufficient system security, telecommunication sector is
reliability, standards and heading more and more
communication protocols. towards value-added services.
➢ Rapidly evolving and changing Analysts forecast that soon half of
technology. operators’ revenue will be earned
➢ Under pressure to innovate through Commerce.
➢ Facing increased competition • Innovative service scenarios will be
➢ Problems with compatibility of older needed that meet the customer ‘s
and ‘newer’ technology. expectations and business models that
satisfy all partners involved.
MOBILE COMMERCE
Mobile Commerce is also known as M- SERVICES AND APPLICATIONS PROVIDED IN M -
Commerce. COMMERCE
➢ Mobile ticketing
M-Commerce is the buying and selling of
➢ Mobile Money Transfer
goods and services through wireless
➢ Content purchase and delivery
handheld devices.
➢ Information services
➢ Mobile banking
M-Commerce is the process of paying for
➢ Mobile Browsing
services using a mobile phone or personal
➢ Mobile Purchase
organizer.
➢ Mobile marketing and advertising
➢ Airline ticketing
➢ Cinema ticketing MOBILE BANKING
➢ Railway & Bus ticketing Banks and other financial institutions use
➢ Concert/Event ticketing mobile Commerce to allow their customers to
➢ Consumer voucher distribution access account information and make
transactions, such as purchasing stocks,
remitting money, receive notifications,
Benefits to the ticket buyer transfer money to other banks.
➢ Instant delivery of mobile
tickets at purchase. Mobile Banking Services are:
➢ Individual mobile tickets can be ➢ Mini-statements and checking of account
forwarded to a friend. history
➢ Quicker entry with no waiting in lines. ➢ Checking the balance
➢ Recent transactions
Benefits to the Event organizer ➢ PIN provision, Change of PIN and reminder
“Big data is high-volume, high- velocity and WHY DATA MINING? COMMERCIAL VIEWPOINT
high-variety information assets that demand Lots of data is being collected and
cost-effective, innovative forms of information warehoused
processing for enhanced insight and decision 1. Web data
making.” – Gartner ➢ Yahoo has Peta Bytes of web data
➢ Facebook has billions of active users
DATA MINING 2. purchases at department/ grocery stores,
Extraction of useful information from data: e-commerce
discovering relationships that have not ➢ Amazon handles millions of visits/day
previously been known 3. Bank/Credit Card transactions
Data mining (knowledge discovery from data) Computers have become cheaper and more
Extraction of interesting patterns or knowledge powerful
from huge amount of data
Competitive Pressure is Strong
Data Mining is the application of Machine ➢ Provide better, customized services for
Learning techniques to solve real-life data an edge (e.g. in Customer Relationship
analysis problems Management)
Data mining (knowledge discovery from WHY DATA MINING? SCIENTIFIC VIEWPOINT
data) • Data collected and stored at
→ Extraction of interesting (non-trivial, implicit, • enormous speeds
previously unknown and potentially useful) • Data mining helps scientists
patterns or knowledge from huge amount of – in automated analysis of massive
data datasets
→ Data mining: a misnomer? – In hypothesis formation
KNOWLEDGE DISCOVERY (KDD) PROCESS Analysts working with Big Data typically want
Data Cleaning the knowledge that comes from analyzing the
→ Remove noise and inconsistent data data.
Data Integration
→ Combine multiple data sources HIGH-PERFORMANCE ANALYTICS REQUIRED:
Data Selection To analyze such a large volume of data, Big
→ Data relevant to analysis tasks are Data analytics is typically performed using
retrieved from the data specialized software tools and applications for
Data transformation predictive analytics, data mining, text mining,
→ Transform data into appropriate form for forecasting and data optimization.
mining (summary, aggregation, etc.)
Data mining Collectively these processes are separate but
→ Extract data patterns highly integrated functions of high-
Pattern Evaluation performance analytics.
→ Identify truly interesting patterns
Knowledge representation Using Big Data tools and software enables an
→ Use visualization and knowledge organization to process extremely large
representation tools to present the mined volumes of data that a business has collected
data to the user to determine which data is relevant and can
be analyzed to drive better business decisions
in the future.
THE CHALLENGES
For most organizations, Big Data analysis is a
challenge. Consider the sheer volume of data
and the different formats of the data (both
structured and unstructured data) that is
collected across the entire organization and
the many different ways different types of
data can be combined, contrasted and
analyzed to find patterns and other useful
business information.
The 2.5 billion records, which were made • Big Data in Telecom
Webopedia parent company, QuinStreet, Even a minute detail about any customer has
surveyed 540 enterprise decision- makers now become significant for them. They are
involved in big data purchases to learn which now closer to their customers than they have
business areas companies plan to use Big ever been. This empowers them to provide
Data analytics to improve operations. About
customers with more personalized services 3. Big Data in Education
and predict their demands in advance. When you ask people about the use of the
data that an educational institute gathers, the
This helps them in building a loyal customer majority of the people will have the same
base. Some of the biggest names in the retail answer that the institute or the student might
world like Walmart, Sears and Holdings, need it for future references.
Costco, Walgreens, and many more now have
Big Data as an integral part of their Even you had the same perception about this
organizations. data, didn’t you? But the fact is, this data holds
enormous importance. Big Data is the key to
A study by the National Retail Federation shaping the future of the people and has the
estimated that sales in November and power to transform the education system for
December are responsible for as much as 30% better.
of retail annual sales.
Some of the top universities are using Big Data
2. Big Data and healthcare in healthcare as a tool to renovate their academic
▪Big Data in Healthcare are an ideal match. It curriculum. Additionally, universities can even
complements the healthcare industry better track the dropout rates of the students and are
than anything ever will. The amount of data taking the required measures to reduce this
the healthcare industry has to deal with is rate as much as possible.
unimaginable.
4. Big Data in E-commerce
Gone are the days when healthcare
One of the greatest revolutions this generation
practitioners were incapable of harnessing
has seen is that of E-commerce. It is now part
this data. From finding a cure to cancer to
and parcel of our routine life. Whenever we
detecting Ebola and much more, Big Data has
need to buy something, the first thought that
got it all under its belt and researchers have
provokes our mind is E-commerce. And not
seen some life-saving outcomes through it.
your surprise, Big Data has been the face of it.
Viewers these days need content according to And now Big Data’s arrival is like a ray of hope,
their choices only. Content that is relatively that will mark the departure of all the
new to what they saw the previous time. Earlier hindrances in our smooth traveling
the companies broadcasted the Ads experience.
randomly without any kind of analysis.
See how Big Data is revolutionizing the travel &
But after the advent of Big Data analytics in tourism sector.
the industry, companies now are aware of the Through Big Data and analytics, travel
kind of Ads that attracts a customer and the companies are now able to offer more
most appropriate time to broadcast it for customized traveling experience. They are
seeking maximum attention. now able to understand their customer’s
requirements in a much-enhanced way.
Customers are now the real heroes of the
Media and entertainment industry - courtesy From providing them with the best offers to be
to Big Data and Analytics. able to make suggestions in real-time, Big
Data is certainly a perfect guide for any
6. Big Data in Finance traveler. Big Data is gradually taking the
The functioning of any financial organization window seat in the travel industry.
depends heavily on its data and to safeguard
that data is one of the toughest challenges 8. Big Data in Telecom
any financial firm faces. Data has been the The telecom industry is the soul of every
second most important commodity for them digital revolution that takes place around the
after money. world. With the ever-increasing popularity of
smartphones, it has flooded the telecom
Even before Big Data gained popularity, the industry with massive amounts of data.
finance industry was already conquering the
technical field. In addition to it, financial firms And this data is like a goldmine, telecom
were among the earliest adopters of Big Data companies just need to know how to dig it
and Analytics. properly. Through Big Data and analytics,
companies are able to provide the customers
Digital banking and payments are two of the with smooth connectivity, thus eradicating all
most trending buzzwords around and big data the network barriers that the customers have
has been at the heart of it. Big Data is bossing to deal with.
the key areas of financial firms such as fraud
detection, risk analysis, algorithmic trading,
and customer contentment.
Companies now with the help of Big Data and
analytics can track the areas with the lowest
as well as the highest network traffics and thus
doing the needful to ensure hassle-free
network connectivity.