SQL AND DATABASE
PROJECT REPORT
NITESH KUMAR
BATCH: PGPDSBA.O.DEC22.A
SUBMISSION DATE:
G R E AT L E AR N IN G
BUSINESS OVERVIEW
TOTAL ORDERS TOTAL
TOTAL REVENUE AVG RATING
CUSTOMERS
• 82.6 M • 1000 • 994 • 3.13
LAST QTR %GOOD AND VERY
LAST QTR ORDER AVG DAYS TO SHIP
REVENUE GOOD FEEDBACK
• 15.2M • 199 • 98 • 44.1%
G R E AT L E AR N IN G
G R E AT L E AR N IN G
CUSTOMER
METRICS
Distribution of
G R E AT L E AR N IN G
Customer Across
State
• The state
with highest
no of
1 customer is
California and
Texas
Average Customer
G R E AT L E AR N IN G
Rating by Quarter
• The average
customer rating
has reduced from
3.55 in Quarter 1
1 to 2.40 Quarter 4
• The customers are
more dissatisfied
Trend of customer • Customer
satisfaction feedback shows
that the customer
are more
dissatisfied which
can be seen from
decrease in good
rating and
increase in bad
and Very bad
rating
G R E AT L E AR N IN G
Top vehicle maker
preferred by
customer
• Most preferred car
maker is Cheverolet,
followed by Ford ,
Toyota, Pontiac, Dodge .
G R E AT L E AR N IN G
STATE GROUP_CONCAT(VEHICLE_MAKER)
Top Alabama
Alaska
Dodge
Chevrolet
vehicle
Arizona Pontiac,Cadillac
Arkansas Chevrolet,Pontiac,GMC,Suzuki,Volkswagen,Mitsubish
i
maker
California Nissan,Ford,Dodge,Chevrolet,Audi
Colorado Chevrolet
Connecticut Maserati,Volvo,Chevrolet,Mercury
state wise Delaware
District of Columbia
Florida
Mitsubishi
Chevrolet
Toyota
Georgia Toyota
Hawaii Ford,GMC,Toyota,Pontiac,Cadillac,Nissan
GIdaho
R E AT L E AR N IN G Dodge
Top
STATE GROUP_CONCAT(VEHICLE_MAKER)
Illinois GMC,Chevrolet,Ford
Indiana Mazda
vehicle
Iowa Isuzu,Subaru,Hyundai,Dodge,Chrysler,Pontiac,Mazda,Ford,Jeep,Porsche,Chevrolet
Kansas Mercedes-
Benz,Nissan,Maserati,Buick,Lexus,Ford,Volkswagen,Mazda,Dodge,GMC,Honda,Saab,Suz
uki
Kentucky Acura,Audi,Ram,Volvo,Nissan,Mercury,Pontiac,Mercedes-Benz
maker
Louisiana BMW,Nissan,Kia,Ford,Pontiac
Maine Mercedes-Benz
Maryland Ford
state wise
Massachusetts Chevrolet,Dodge
Michigan Ford
Minnesota GMC
Mississippi Toyota,Dodge
G R E AT L E AR N IN G
STATE GROUP_CONCAT(VEHICLE_MAKER)
Missouri Chevrolet
Top Montana
Nebraska
Dodge,Mitsubishi,Chevrolet
Toyota,Volkswagen,Cadillac,Mercedes-Benz,Nissan,Chevrolet,Pontiac
vehicle
Nevada Pontiac
New Hampshire Lincoln,Lexus,Chrysler
New Jersey Mercedes-Benz,Hyundai
maker
New Mexico Dodge
New York Toyota,Pontiac
state wise
North Carolina Volvo
North Dakota Ford,Hyundai
Ohio Chevrolet
Oklahoma Toyota,Ferrari,Mazda
Oregon Toyota
G R E AT L E AR N IN G
Top
STATE GROUP_CONCAT(VEHICLE_MAKER)
Pennsylvania Toyota
South Carolina Jaguar,Kia,Acura,Buick,Mazda,Isuzu,Dodge,BMW,Mitsubishi
vehicle
Tennessee Mazda
Texas Chevrolet
Utah Chevrolet,Dodge,Pontiac,Subaru,Maybach,Buick,Volkswagen,Oldsmobile,Lincoln,Isuzu
maker
Vermont Mazda
Virginia Ford
Washington Chevrolet
state wise
West Virginia Mercedes-Benz
Wisconsin Mazda,Pontiac,Cadillac,Acura,Dodge,Nissan,Honda,Chevrolet
Wyoming Buick
G R E AT L E AR N IN G
G R E AT L E AR N IN G
METRICS
REVENUE
Trend of purchases by Quarter
Purchase Trend by Quarter
350
300 310
262
250
229 • The no of orders has
200 199
decreased from 310 in
ORDERS
150
Quarter 1 to 199 in
100 Quarter 4
50
0
1 2 3 4
QUARTERS
NO_OF_ORDERS
GREAT LEARNING
Quarter on Quarter % change in
Revenue
Percentage Change in Revenue
0
PERCENTAGE CHANGE IN REVENUE
Q1--Q2 Q2--Q3 Q3--Q4
-5 • The quarter over
-8.77
quarter revenue is
-10
negative
-15
-18.61
-20
-22.47
-25
QUARTER ON QUARTER
Percentage Change in Revenue
GREAT LEARNING
Quarterly Revenue
G R E AT L E AR N IN G
and Order
• The trend is
clear, the
Revenue is falling
and the Order is
also decreasing
every quarter.
G R E AT L E AR N IN G
METRICS
SHIPPING
Average discount
G R E AT L E AR N IN G
offered by Credit
Card Type
• The average
discount offered
is highest for the
laser and lowest
for the diner
club
international
Time taken to ship
G R E AT L E AR N IN G
order by Qaurter
• The average no of
days for the
shipping has
increased which
has led to the fall in
revenue and also
customer
dissatisfaction
G R E AT L E AR N IN G
There is increase in the shipment
duration
Insight and The QoQ Revenue is decreasing every
recommendation quarter from -18% to -8% to -22%
The Customer dissatisfaction is
increasing every quarter which can be
seen from Average rating per quarter
which has fallen from 3.55 to 2.4
G R E AT L E AR N IN G
Recommendation
Insights and The average shipping duration can be linked to
dissatisfied customer and fall in order and
recommendation decrease in revenue
The company should focus on the reduction of
average shipment time and thereby reduce
customer dissatisfaction which will improve the
order and improve the revenue.
