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BLIS 105 – Information Resources and Services II
SY 2023-2024
COURSE OUTLINE:
PRELIM – MIDTERM PERIOD
Session 1. February 4, 2024
1. Gradual Induction General Orientation Getting acquainted 2. Information Sources 3. Information Sources Evaluation 4. Information Service 5. Historical Development of Reference Service
Session 4. April 7, 2024 7. Reference Process 8. Reference Interview 9. Types of reference questions Directional Ready Reference Specific Search Research
Session 5. April 21, 2024
10.Models of Reference Services Traditional face to face reference Liberal/ Maximum Reference Conservative/ Minimal Reference Call Center Reference Information Common Reference 11.Information needs and information seeking behavior Kuhlthau’s ISP Big Six Theory Other information needs and information seeking behavior theories. 12.The Role of technology in Reference Service Telephone reference Reference services for mobile services Social networking tools for reference and outreach Tracking new trends in references