DT Series ATM

Error Code Reference Manual

DT-ERRCODE-V2.10-202101

Confidential material of GRG, No disclosure to unauthorized Party

 DT Series ATM
Error Code Reference Manual

DT-ERRCODE-V2.10-202101

nfidential material of GRG, No disclosure to unauthorized Party

nual
 Confidential material of GRG, No disclosure to unauthorized Party.
Version Description
Contents V1.0 New publication for this manual

Version Editor
V1.1
Added USB diagnostic unit and EPP keypad

Modified 4.3 NMD100 dispenser, 4.7 Journal printer, 4.9 SAM card module, 4.12 Withdrawal shutter, 4.
Contents Deposit shutter, 4.16 Contactless IC card reader, 4.18 HCM Dispenser, 4.24 F510 dispenser

4.3 NMD50 dispenser; 4.8 Invoice printer;4.13 Night deposit mechanism; 4.15 UPS;4.17 Enve
Deleted deposit unit; 4.19 MinMech Dispenser;
4.21 SDD dispenser (only for F12); 4.24 Bar code scanner

Version Editor
V1.2 wei ling
4.22 Envelope deposit shutter (only for H38);
Added
Contents 4.23 I/O expansion board; 4.26 Bundle-stacking shutter (only for G21); 4.27 Withdrawal shutter
Modified 4.6 Thermal, dot matrix receipt printer, 4.7 Journal printer; 4.14 RF card reader; 4.15 HCM
Dispenser; 4.20 F510 dispenser

Version Editor
V1.3 wei ling

Added code: Receipt Printer, BIM2020 Cash Dispenser, UPS, Coin acceptor, Passbook Printer,
MiniMech Cash Dispenser, Bar Code Printer, C435, ATM Status Indicator, Coin Channel Contr
Added
Contents ATM Status Indicator, Token Acceptor, LED Display module, Coin Acceptance System, coin sh
DVR control

Modified IC Card Reader

Deleted Withdrawal shutter

Version Editor
V1.4 wei ling
Added BA-1,, GRGCDM, Coin processer module, Cheque Scanner, DVR
Contents
Modified
Receipt Printer, Coin Channel Controller, F400/100Cash Dispenser

Version Editor
V1.5 wei ling
4.6 CRT310 card reader; 4.26 Token Issue Module; 4.46 MEI Cash Deposit Mechanism;
Added
4.48 Lobby90 Cash Deposit Mechanism; 4.52 Stacker Shutter; 4.57 VFD Display
Contents 4.19 Contactless IC card reader; 4.22 HCM Dispenser; 4.44 Coin Acceptance System (CAS-
Modified
001,CAS-002);

Version Editor
V2.0 wei ling

Added code: 100-134, 1004-1007, 1150, 1237, 1236-1238, 1304, 1332, 1378, 13611421-1422,
1454, 1906, 2062-2068, 2435, 2498, 2932, 2934, 2937-2948, 2951-2954, 2956-2962, 2964-296
3421, 3425-3426, 3359-3367, 3721-3739, 3752-3755, 4050-4198, 4201-4235, 4250, 4291-4299
Added 6154, 14063, 17001-17002, 17057-17058；, 18011-18012, 18073-18076, 41023-41024, 41045,
Contents 41061, 44142-44165, 45063-45066, 46000-46699, 100-134，1150，1361，2917，44142-44165，
Modul code: 1300-1399, 3000-3099, 13000-13199, 17000-17099, 32000-32099, 32200-32299,
45300-45399, 45400-45499
Contents

Modified 2940-2942, 3740-3751, 4251-4253, 18031-18034, 18036, 18043, 18044, 18052, 18066, 18070-
Deleted 2123, 4199, 3756-3769

Version Editor
v2.1 wei ling

1339-1341, 1379-1382, 1390, 1397-1398；1466-1471, 1497；2069-2071；2177-2183；2428-242

3041；4923, 4946-4948, 4999；6549, 6598；12144-12147, 12160-12161, 12170；14092-14098；
32022；45067, 45092-45093, 45081
Added
Added Module:
Contents 15000-15999, 17000-17099, 32300-32399, 35000-35099, 41600-41699, 41700-41799, 45400-4
47000-47099

Modified 1338；2122-2124, 2128, 2138-2139, 2142-2156, 2170-2172；3022-3023, 3025, 3044；12020

Deleted 2103-2121, 2125-2127, 2129-2133, 2147-2155, 2157-2159, 2161-2163, 2165-2168

Version Editor
v2.2 lcliang

1216 (Omron), 1323, 1383-1386, 1472-1476, 1480-1481, 1948, 2110-2112 (BA15), 2410, 2916
4042-4049, 4949-4950, 5719, 15052-15053, 15085-15089, 15200, 15269-15270, 15288-15290,
15418, 15418-15422, 15479-15480, 15500-15541, 17071-17072 (CAS001), 17092 (CAS001), 1
(CAS002), 17073 (CAS002), 17001 (CAS006), 17002 (CAS006), 17005 (CAS006), 17010
Added (CAS006), 17075 (CAS006), 17082-7087 (CAS006), 34202-34203, 34205, 34210, 34255-3425
40024, 40069, 40086-40095, 45301-45305, 47068
Added Module: 5700~5799, 10100~10199, 18100~18599, 22300~22399
31000~31099, 34400~34499, 40100~40199, 41400~41499, 44200~44299,
47200~47299

Contents

Added code: 1414, 3721, 3721-3727, 3729-3730, 3732-3735, 3739, 3741, 3744-3745, 3748, 37
3793, 3803, 3806, 3811-3817, 3820, 3830, 3833-3834, 3838-3854, 3857-3860, 3864-3866, 386
3870, 3874, 3881-3885, 3887, 3890-3894, 3899-3900, 3911, 3924, 3936, 3942-3944, 3953, 396
Modified
3962, 3965-3966, 3976, 3984-3985, 3988-3989, 3999, 4007-4008, 4011-4012, 4022, 4029-4031
4105, 4111, 4117, 4133-4134, 4147, 5654-5655, 5787, 5951-5952, 12150-12152, 12171-12178
12180, 15281, 15296-15297, 32390, 35091

1947, 2062-2068, 2498, 2917, 2931-2938, 2942, 2951-2954, 2955-2962, 2964-2967, 5700, 571
5799, 45336-45342, 45346-45349
Deleted
Delete Module:
1700-1799, 2300-2399

Version Editor
v2.3 lcliang

Added code: 1201~1214, 1217~1219, 4371~4373, 4924, 4998, 10103~10105, 15970~15974,

40002~40006, 40019, 40021, 15090~15099, 15201~15204, 15227~15228, 15383, 15561~1556
18115~18129, 18173~18179, 18275~18279, 18404~18408, 18410~18411, 18570~18573, 3449
Added
41601~41602
Contents Added Module: 14100~14399, 19100~19599, 31100~31199, 32400~32499,
40200~40299, 45900~45999

Modified 18120
Contents

Delete Module:
Deleted
1200~1299, 2100~2199, 17000~17099, 44100~44199

Version Editor
V2.4.1 lli5

Added code: 1280, 1305~1311, 2113~2115, 2165, 2184, 2411, 2438~2443, 3308, 4940~4945, 5
5332, 12162~12169, 19117~19124, 19169, 19190~19193, 19216~19219, 19221, 19222,
19315~19319, 19337~19343, 19440~19456, 19465~19469, 19570, 19571, 20120~20199,
Added
Contents 22301~22303, 22336, 22337, 22341, 22391, 32505~32599, 41149, 41621, 41623, 41666~4167
15600~15930, 44253~44254, 44298~44299
Added Module: 20100~20199, 32500~32599

Modified
Deleted

Version Editor
V2.5 lwei35
Added code:
Motorized Card Reader: 1236,1238
User Keypad: 1919
Bill Acceptor: 2116,2190
Withdrawal Shutter: 2000~2003 Withdrawal Sh
41150 Deposit Shutter: 2444

I/O
Expansion Board: 6951,6952 RF
reader: 22385

CRM9250 Cash Recycling Module: 15100~15102, 15468, 15542~15543 BR

Bill Recycling Module: 14120,14148,14391,14392
TIM004 Card Ticket Iss
Module: 41422~41426 SP fault:
Added 1219,1220,1221,40030,40031

Added Module:
Paper exit module: 23200~23299
feed path: 48000~48099 Bill
Dispenser Module: 32600~32799 Bill
Dispenser Module Scan Module: 34500~34599 Displ
Contents screen of note sorter: 35200~35299 CRM9000 mo
27000~29369 U-Key module:
23100~23199
Document scanning and retracting module: 34800~34899 Fing
reader: 40200~40299 CIMBOX
verification module: 1~255 SMS trans
module: 43300~43399 Photon payment
receiver: 43400~43499

Bill Acceptor: 2146,2184 Dep

Shutter: 2441~2444 EPP Ke
40001~40099 RF card reade
Modified
22337 CAM8340 Cash
Acceptor Module: 18000~18599 CAM8350 Cash Ac
Module: 18600~18999

Delete Code:
CRM9250 Cash Recycling Module:
Deleted 15624,15638,15672,15677,15681,15686,15705,15862,15897,15930,15970~15974
 Deleted

Delete Module:
Lobby90 Cash Deposit Mechanism: 18000~18099

Version Editor
V2.6 zbyong1
Added code:
CAM8340 cash acceptance module: 18543~18548
CRM9250 cash recycling module: 15103~15116, 15207~15209
CDM8240/CDM6240 cash dispensing module: 12181
Encrypt pin pad (EPP): 40080
HT3842 cash recycling module: 3785, 3786

Added Module:
Added CDM8240N cash dispensing module: 11000~11499
BCR206 cash recycling module: 17200~17499
CRTRCM reject card module: 20000~20099
IO signal board module: 41800~41999
Safe card entry slot: 20200~20299
Contents Receipt receiving module: 34900~34999
CRM9250D cash recycling module: 16000~16999
CA10 fast deposit module: 24000~24699
CRM9250N cash recycling module: 25000~26999

Modified

Delete Code:
State Code Error Code Type Description Recommended Action Hardware return code
2 Software Equipment is switched off or unconnected Check the equipment and try again None
Deleted
1219 SP fault Retract box of the card reader is full Clear the retract box None
1221 SP fault SIU SP process is abnormal or is not OPEN Check SP for abnormal information N
45302 MTPM001 Waste box is full Replace the waste box None

Version Editor
V2.7 zbyong1
Added code:
Receipt Printer: 1371
Deposit Shutter: 2430
GRG CDM Cash Dispenser: 12179
RF card reader : 22314
U-KEY module: 23134, 23182~23190
Added CRM9250N: 25242~25246, 25775, 26873~26981
Contents CRM9000 module: 29100~29163, 29370~29372

Added Module:
Binding Machine Door: 41300~41399
CRM9250D: 60000~61999
CRM9250T: 30000~31999

Modified
Electronic journal recorder: 31000~31099
Deleted
U Disk OCR: 31100~31199

Version Editor
V2.8 zbyong1
 Added code:
CDM8240N cash dispensing module: 11068, 11077, 11078
Manual card reader: 4301, 4302, 4303
Cash recycling module: 15120
CRM9000: 29373, 29374, 29375
DVR: 44123, 44125
Stamping machine: 32437, 32438, 32439
Withdrawal shutter: 41151
U-Key module: 23169~23173
8350 cash acceptance module: 18696~18801, 18857~18869, 18873~18878, 18969, 18991, 1899
CRM9250N: 25162, 25228~25230, 25232~25240, 25247~25285, 25409~25498, 25516~25595
25639~25648, 25654~25697, 25810~25850, 25863~25872, 25879~25888, 25895~25901,
25927~25933, 26184, 26589~26594, 26617~26620, 26627~26630, 26637~26640, 26648~2664
Added 26657~26659, 26691~26699, 26894~26895
Contents BDM002 bill dispensing module: 32710~32789, 32791~32799, 32801~33091
Bill acceptance module: 34911~34916, 34941~34959, 34962~34990

Added Module:
Passport scanning module: 44500~44599
Card dispenser: 21200~21299
Coin sorting: 19600~19699
Coin roll dispensing module: 17900~17999
Scanner recovery module: 23300~23399
Cut paper dispensing module: 23600~23699
Relay module: 35500~35599
Deposit-only coin module: 68100~68199
BDM002 bill dispensing module: 32800~33199

Modified
Deleted

Version Editor
V2.9 zbyong1
Added Module:
Added
Contents ID card scanning module: 20300~20399
Modified
Deleted

Version Editor
V2.10 cbsheng
 Added code:
CAM8350: 18893, 18894, 19000
Bill acceptance module: 44900~44999
Note Sorting Machine: 19125~19130, 19136, 19142~19149, 19188, 19189, 19198, 19199, 1924
19271~19279, 19281~19289, 19291~19299, 19306, 19344~19347, 19373~19388, 19516~1952
BCR206 cash recycling module: 17253
Motorized Card Reader: 1281
Cut paper dispensing module: 23621, 23660~23662, 23671~23679
CRM9250 Cash Recycling Module: 15054, 15055, 15248, 15544~15547, 15970~15974
CA10 fast deposit module: 24606, 24617, 24618
Journal Printer: 1401, 1402, 1446, 1477~1479
Passbook Printer: 4819
Network printer: 32460~32465
CRM9250N module: 25124, 25125, 25227, 25249~25255, 25698, 25699, 25757, 25833, 25849
26355~26360, 26364~26368, 26399, 26578, 26580, 26583, 26584, 26660, 26603~26610, 2665
26672~26690, 26707~26710, 26717~26720, 26727~26730, 26737~26740, 25588, 26207~2624
Added 26260~26299, 26512~26550
BDM002 bill dispensing module: 32770, 32771
Withdrawal Shutter: 41152
Contents Receipt Printer: 1342, 1387, 1388
Bar Code Scanner: 4903, 4960, 4971
CRM9250T Cash Recycling Module: 30173~30200, 30206~30219, 30383, 31330, 31331, 3004
30067, 30408, 30898, 30899, 31041~31046, 31059, 31060

Added Module:
A4 scanning module: 44300~44399
HL2260D printer: 9200~9208
finger vein module: 40341~40399
Self-developed Array Microphone: 35100~35199
Camera pan and electronic control module: 44400~44499
Encrypted signature screen: 40400~40499

19103, 19140, 19150~19169, 19190~19193, 19201, 19230, 19270, 19280, 19290, 19300, 19305
19310, 19311, 19313, 19314, 19317~19319, 19370~19372, 19400, 19460~19462, 19465~1946
Modified
19493, 19500, 19510, 19540, 19550, 19551, 19570, 19571, 23652~23659, 25654, 26982, 25646
25647, 26771~26776, 26862, 31422, 31423

Deleted
 horized Party.
Date
2004.10

Date
2004.12 - 2006.02

ard module, 4.12 Withdrawal shutter, 4.14

HCM Dispenser, 4.24 F510 dispenser

deposit mechanism; 4.15 UPS;4.17 Envelope

ner

Date
2006.08
(only for G21); 4.27 Withdrawal shutter (only
ter; 4.14 RF card reader; 4.15 HCM

Date
2007.09

, UPS, Coin acceptor, Passbook Printer,

TM Status Indicator, Coin Channel Controller,
module, Coin Acceptance System, coin shutter,

Date
2007.09
nner, DVR
h Dispenser

Date
2008.04
46 MEI Cash Deposit Mechanism;
Shutter; 4.57 VFD Display
4.44 Coin Acceptance System (CAS-

Date
2009.06

238, 1304, 1332, 1378, 13611421-1422, 1426,

2948, 2951-2954, 2956-2962, 2964-296,
4050-4198, 4201-4235, 4250, 4291-4299,
12, 18073-18076, 41023-41024, 41045,
-134，1150，1361，2917，44142-44165，1361
000-17099, 32000-32099, 32200-32299,
36, 18043, 18044, 18052, 18066, 18070-18071

Date
2010.06

1497；2069-2071；2177-2183；2428-2429；
47, 12160-12161, 12170；14092-14098；

99, 41600-41699, 41700-41799, 45400-45499,

2172；3022-3023, 3025, 3044；12020

159, 2161-2163, 2165-2168

Date
2011.09

1, 1948, 2110-2112 (BA15), 2410, 2916,

089, 15200, 15269-15270, 15288-15290,
71-17072 (CAS001), 17092 (CAS001), 17060
(CAS006), 17005 (CAS006), 17010
4202-34203, 34205, 34210, 34255-34257,

99, 22300~22399
1499, 44200~44299,

-3735, 3739, 3741, 3744-3745, 3748, 3790,

3838-3854, 3857-3860, 3864-3866, 3868-
3911, 3924, 3936, 3942-3944, 3953, 3961-
4007-4008, 4011-4012, 4022, 4029-4031,
5951-5952, 12150-12152, 12171-12178,

2954, 2955-2962, 2964-2967, 5700, 5718,

Date
2013.06

4, 4998, 10103~10105, 15970~15974,

204, 15227~15228, 15383, 15561~15569,
408, 18410~18411, 18570~18573, 34495,

1199, 32400~32499,
 Date
2014.07

4, 2411, 2438~2443, 3308, 4940~4945, 5330,

93, 19216~19219, 19221, 19222,
469, 19570, 19571, 20120~20199,
599, 41149, 41621, 41623, 41666~41670,

Date
2016.10
ard Reader: 1236,1238

Withdrawal Shutter:
Deposit Shutter: 2444~2446

I/O
RF card

68, 15542~15543 BR15

TIM004 Card Ticket Issue

SP fault:

Paper
Bill
Bill
Display
CRM9000 module:
U-Key module:

99 Fingerprint
CIMBOX
SMS transceiver
Photon payment

Deposit
EPP Keypad:
RF card reader:
CAM8340 Cash
CAM8350 Cash Acceptor

15897,15930,15970~15974
 Date
2017.11

ash acceptance module: 18543~18548

7~15209

mended Action Hardware return code

Check the equipment and try again None
r the retract box None
EN Check SP for abnormal information None
box None

Date
2018.09

Date
2019.11
1078

8869, 18873~18878, 18969, 18991, 18994

47~25285, 25409~25498, 25516~25595,
872, 25879~25888, 25895~25901,
627~26630, 26637~26640, 26648~26649,

~32799, 32801~33091
34962~34990

Date
2020.03

Date
2021.01
9149, 19188, 19189, 19198, 19199, 19243,
344~19347, 19373~19388, 19516~19522

671~23679
48, 15544~15547, 15970~15974

55, 25698, 25699, 25757, 25833, 25849,

583, 26584, 26660, 26603~26610, 26650,
730, 26737~26740, 25588, 26207~26248,

206~30219, 30383, 31330, 31331, 30047,

060

99

230, 19270, 19280, 19290, 19300, 19305,

372, 19400, 19460~19462, 19465~19469,
571, 23652~23659, 25654, 26982, 25646,
SN. Error Code Module

1 1 899 Software
2 1 255 CIMBOX verification module
3 900 1099 Serial port or RS232 Hub
4 1100 1199 NMD Dispenser
5 1200 1299 Motorized Card Reader
6 1219 1221 SP error
7 1300 1399 Receipt Printer
8 1400 1499 Journal Printer
9 1500 1599 Invoice Printer
10 1800 1899 Diagnostic Unit
11 1900 1999 User Keypad
12 2000 2099 Withdrawal Shutter
13 2100 2199 Bill Acceptor
14 2400 2499 Deposit Shutter
15 2900 2999 UPS Assembly
16 3000 3099 GPIO
17 3300 3399 RF card reader
18 3400 3499 Envelope Deposit Unit
19 3500 3599 Passbook Printer
20 3700 4199 HCM Cash Module
21 4200 4299 MiniMech Dispenser
22 4300 4399 DIP Card Reader
23 4700 4799 SDD Dispenser
24 4800 4899 PR2E Passbook Printer
25 4900 4999 Bar Code Scanner
26 5000 5099 F400/100 Cash Dispenser
27 5100 5199 F510 Cash Dispenser
28 5300 5409 UPS
29 5400 5499 Coin Acceptor C435
30 5600 5699 Device Indicator
31 5700 5799 Coin Channel Controller
32 5900 5999 ATM Status Indicator
33 6000 6099 Token Acceptor
34 6100 6199 LED Display Module
35 6500 6599 Envelope Deposit Shutter
36 6600 6699 Coin Acceptor G46
37 6700 6799 Coin Shutter
38 6900 6999 I/O Expansion Board
39 7000 7099 TCP/IP
40 9200 9208 HL2260D printer
41 10100 10199 ATM SN Control Unit
42 11000 11499 Cash dispensing module
43 12000 12199 GRG CDM Cash Dispenser
44 13000 13199 GRG CDM5250 Cash Bundle Dispenser
45 14000 14099 MEI Cash Deposit Mechanism
46 14100 14399 BR15 Bill Recycling Module
47 15000 15999 CRM9250 Cash Recycling Module
48 16000 16999 Cash recycling module
49 17000 17099 Coin Acceptance System
50 17200 17499 Cash recycling module
51 17900 17999 Coin roll dispensing module
52 18000 18599 CAM8340 Cash Acceptor Module
53 18600 19099 CAM8350 Cash Acceptor Module
54 19100 19599 Note Sorting Machine
55 19600 19699 Coin sorting
56 20000 20099 CRTRCM reject card module
57 20100 20199 Card ejection module
58 20200 20299 Safe card entry slot
59 20300 20399 ID card scanning module
60 21200 21299 Card dispenser
61 22300 22399 RF card reader
62 23100 23199 U-Key module
63 23200 23299 Paper exit module
64 23300 23399 Scanner recovery module
65 23600 23699 Cut paper dispensing module
66 24000 24799 fast deposit module
67 25100 26999 CRM9250N module
68 27000 29369 CRM9000 module
69 30000 31999 CRM9250T module
70 32000 32099 Document printer
71 32200 32299 TTP2130 Invoice Printer
72 32300 32399 Bar Code Printer
73 32400 32499 Stamp Machine
74 32500 32599 Invoice printer
75 32600 32799 Bill Dispenser Module
76 32800 33199 BDM002 bill dispensing module
77 34200 34399 Cheque Scanner
78 34400 34499 Passport Scanner
79 34500 34599 Bill Dispenser Module Scan Module
80 34800 34899 Document scanning and retracting module
81 34900 34999 Receipt receiving module
82 35000 35099 Switching Output Module
83 35100 35199 Self-developed Array Microphone
84 35200 35299 Display screen of note sorter
85 35500 35599 Relay module
86 40000 40099 EPP Keypad
87 40030 40031 SP fault
88 40100 40199 Palm Vein Reader
89 40200 40299 Fingerprint reader
90 40341 40399 finger vein module
91 40400 40499 Encrypted signature screen
92 41000 41099 Note Stacker
93 41100 41199 Withdrawal Shutter
94 41200 41299 TIM002 Card Ticket Issue Module
95 41300 41399 Binding Machine Door
96 41400 41499 TIM004 Card Ticket Issue Module
97 41600 41699 Deposit Roller
98 41700 41799 Envelope Deposit Transport
99 41800 41999 IO signal board module
100 43000 43099 NV
101 43300 43399 SMS transceiver module
102 43400 43499 Photon payment receiver
103 44100 44199 DVR Control Assembly
104 44200 44299 USB Camera Assembly
 105 44300 44399 A4 scanning module
106 44400 44499 Camera pan and electronic control module
107 44500 44599 Passport scanning module
108 44900 44999 Bill acceptance module
109 45000 45099 Token Issue Module
110 45100 45199 VFD Display
111 45300 45399 Magnetic Ticket Processing Module
112 45400 45499 Magnetic Ticket Printer
113 45900 45999 Safe Gate controller
114 46000 46699 Other
115 47000 47099 IDRYG3 LED Display Module
116 47200 47299 CP5200 LED Display Module
117 48000 48099 Paper feed path
118 60000 61999 CRM9250D
119 68100 68199 Deposit-only coin module
Note: Bold words indicates the production manufacturer
 Hardware manufacturer or Equipment model

CIM86 Only For Germany

RSH001/RSH002/RSH003
NMD100/NMD100e
Omron/Sankyo/TTCE/CRT

TRP003/TRP005/T542/DP614
DJP617/DJP9347/DJP330/TJP001
DRP389
DIU001/DIU002
EKP001/EPP001
WST001
BA15
DST004/DST006
Santak/Kstar/APC
Advantech/Portwell/IEI
CCR004
Fujitsu
Fujitsu
HT3842
MiniMech
Sankyo
SDD
PR2E/PRT
IS4220/N56XX
F400/F100
F510
Kstar
C435
ASI001

ASI002
TIM001
LED004/LED005
DST003
G46
CST001
IOEB001/IOEB002/IOEB12P

Brother

CDM8240N
CDM8240/CDM6240
CDM5250
BNA56/BNA57
BR15
CRM9250
CRM9250D
CAS006/CAS006A/CAS006B
BCR206
CAM8340
CAM8350
CM200/CM400

CRTRCM
RCM-001, RCM-002
SCM001

R50, CRT603
UKM-001, UKM-003, UKM-005
GRGBanking PDM-001(PSM002)

CA10
CRM9250N
CRM9000
CRM9250T
TM220U(B)
TTP2130
BT-UC056
SM001
SPRET, AB-PD560

RS891
3M

HSM-003

MSI001
FMA-001A
DWIN Devin serial screen

EPP002/EPP003

Fujitsu
MIAXIS, WELLCOM, ARATEK

BigTide, CND, General Touch

BSS001
WST002
TIM002
BST-001
TIM004
DRL001
H38N

SNR300
HongDian H6221-CSG GPRS Modem(G600)
KC-P-2015-ZF4/KC-PIII-2015-ZF1
DaHuaTech/HIKVision
CM3002
Plustek VTM300/Epson DS 535H
ACM-001, EDS-001, FTC-001, ECC-001

TIM001
ZT358
MTPM001
Swecoin/WBE
SGC001

IDRYG3
CP5200
GRGBanking PF-001
State
Error Code Type Description Recommended Solution
Code

CIMBOX verification Correct the call parameter of the upper layer

1 Parameter error
module software

CIMBOX verification
2 Ready-command accepted Status code, handling is not required
module

CIMBOX verification
5 Busy-command rejected Status code, handling is not required
module

CIMBOX verification Header byte of an EVM, which will be

38 Status code, handling is not required
module followed by 8 additional bytes

CIMBOX verification
57 Self test passed Status code, handling is not required
module

CIMBOX verification
80 Device error Shut down to Check the device
module

CIMBOX verification
81 Message from test card Shut down to Check the device
module

CIMBOX verification
82 algorithm for cards Shut down to Check the device
module

CIMBOX verification
83 T 1 to T 11 Shut down to Check the device
module

CIMBOX verification
84 Interpretations see par. 5.3 or each test card Shut down to Check the device
module

CIMBOX verification
85 Device error Shut down to Check the device
module

CIMBOX verification
86 Device error Shut down to Check the device
module

CIMBOX verification
87 Device error Shut down to Check the device
module

CIMBOX verification
88 Test failed Shut down to Check the device
module

CIMBOX verification Track 3 data was transmitted was NOT that of

89 Shut down to Check the device
module a test card

CIMBOX verification
92 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
97 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
99 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
102 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
103 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
105 Error – try "Reset" Shut down to Check the device
module

22/931
State
Error Code Type Description Recommended Solution
Code

CIMBOX verification
106 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
107 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
108 CIM-86 defective Shut down to Check the device
module

CIMBOX verification
109 CIM-86 defective Shut down to Check the device
module

CIMBOX verification Correct the parameter transmitted to iSetIMK

116 Error in Track 3 data transmission
module interface

201 Software Error operating file or fail to open file Check the resource file

CIMBOX verification
254 Port operation error Check communication configuration
module

CIMBOX verification
255 Communication timeout error Check communication configuration
module

301 Software Too much times to input the password Wait and try again
302 Software Password error Input correct password again
Track and password error, track number
303 Software Contact the supplier and update software
called by software error
304 Software Screen number error Check the configuration files
Logic configuring note error, invalid cassette
310 Software Check the equipment and replenish notes
or cassette empty, or database error

Logic configuring notes error, withdrawal

311 Software amount exceeds maximum amount of Check parameters and try again
dispensing notes at one time

Logic configuring notes error, project 1 for

312 Software configuring notes failed, improper withdrawal Check parameters and try again
amount inputted

Logic configuring notes error, project 2 for

313 Software configuring notes failed, improper withdrawal Check parameters and try again
amount inputted

Logic configuring notes error, withdrawal

314 Software amount exceeds maximum amount of Check parameters and try again
dispensing notes at one time

Logic configuring notes error, withdrawal

amount calculated by the system in last
315 Software Check parameters and try again
checking exceeds maximum amount of
dispensing notes at one time

Logic configuring notes error, last note

316 Software Contact the supplier and update software
checking failed, amount of notes mismatched
logic configuring notes error, note
317 Software Check the configuration files
denomination error
cassette initialization error, fail to get note
320 Software Check the terminal and try again
cassette status
cassette initialization error, fail to get note
321 Software cassette status when there is no hardware Check files in database
simulation

23/931
State
Error Code Type Description Recommended Solution
Code

cassette initialization error, failure when get

322 Software Check files in database
data in database, database error

325 Software the card is not taken out within specified time take out the retracted card

326 Software the cash is not taken out within specified time take out the retracted notes
501 Software Security validation exception error Check parameters and try again
Security module is called by the system
502 Software Check the resource file
failure
521 Software Security configuration non-existence Check the resource file

522 Software Security configuration can not be recognized Check the resource file
541 Software Integrity files are non-existent Re-install software
542 Software Integrity files can not be recognized Re-install software
543 Software Integrity files validating failure Re-install software
544 Software Integrity BITMAP Re-install software
545 Software Integrity register Re-install software
546 Software The core file was lost Re-install software
571 Software Legitimacy files are non-existent Re-install software
572 Software Legitimacy files can not be recognized Re-install software
573 Software Legitimacy files validating failure Re-install software
574 Software Legitimacy BITMAP error Re-install software
575 Software Legitimacy register failure Re-install software
576 Software Terminal information were lost Re-install software
577 Software License has expired Update software
578 Software The total number of free trials has run out Update software
579 Software Version is unavailable Update software
Advertisement package response, fail to
811 Software unpack advertisement package: there is no Check the network connection and try again
more than two separators 0x1C
Advertisement package response, fail to
812 Software unpack advertisement package: the length is Check the network connection and try again
incorrect
Advertisement package response, fail to
813 Software Check the network connection and try again
download files
Advertisement package response, fail to
814 Software Check the configuration table
revise the configuration table
Advertisement package response, unknown
899 Software Check configuration or update software
response code
902 Serial port or RS232Hub Opening serial port error Check if the serial port is ok

904 Serial port or RS233Hub Serial port returning data error Check if the communication cable is ok

905 Serial port or RS234Hub Serial port has not been initialized Restart or update software

906 Serial port or RS235Hub Fail to send command to serial port Restart or update software

907 Serial port or RS236Hub Fail to set parameters for serial port Restart or update software

998 Serial port or RS237Hub Unsupported command Restart or update software

Check if the terminal or communication
999 Serial port or RS238Hub Port communication timeout
cable is normal

24/931
State
Error Code Type Description Recommended Solution
Code

1004 Serial port or RS239Hub Serial board data error Restart or replace the serial board

1005 Serial port or RS240Hub Serial port has not been initialized Restart or replace the serial board

1006 Serial port or RS241Hub Fail to carry out the serial board command Restart or replace the serial board

1007 Serial port or RS242Hub Fail to set parameters for serial board Restart or replace the serial board
Check if terminal is normal and retry, or
1012 Serial port or RS243Hub Fail to get sensor status
replace the serial board
Check if communication cable works
1013 Serial port or RS244Hub Data returned from the sensor is wrong
abnormally and re-send the command
Check if terminal is normal and retry, or
1019 Serial port or RS245Hub Sensor communication timeout
replace the serial board
Check corresponding cables or replace the
1021 Serial port or RS246Hub Data command output error
serial board
1022 Serial port or RS247Hub Fail to get sensor status Update software

1023 Serial port or RS248Hub Fail to set indicator statues Update software

Check if communication cable works

1024 Serial port or RS249Hub Fail to get indicator statues
abnormally and re-send the command
Check if terminal is normal and retry, or
1029 Serial port or RS250Hub Indicator communication timeout
replace the serial board
Check if communication cable works
1030 Serial port or RS251Hub Fail to get infrared sensor status
abnormally and re-send the command
Check if terminal is normal and retry, or
1039 Serial port or RS252Hub Sensor communication timeout
replace the serial board
Check if terminal is normal and retry, or
1099 Serial port or RS253Hub Port communication timeout
replace the serial board
1140 NMD dispenser reject cassette is almost full Clean the reject cassette
1141 NMD dispenser the data being sent is invalid Contact the supplier and update software
Software warning message, ignore;
1142 NMD dispenser No message of last transaction if the problem occurs repeatedly, Please
contact the manufacturer
Check if the terminal and communication
1143 NMD dispenser Receiving command timeout cable works abnormally and then re-send the
command
Software warning message, ignore;
1144 NMD dispenser Notes have been retracted during dispensing if the problem occurs repeatedly, Please
contact the manufacturer
1145 NMD dispenser Too much notes requested Check parameters or update software

1146 NMD dispenser No notes is found during timeout retraction Software warning message, ignore
1147 NMD dispenser NC low level Replenish note
1148 NMD dispenser Notes have been retracted during dispensing Software warning message, ignore

1149 NMD dispenser Illegal command or command sequence Update the software

Check if the note cassette lock is loose or if

1150 NMD dispenser Fail to pull the note cassette out
NF and NFC works abnormally
1151 NMD dispenser Note cassette empty Replenish note
Check if the note cassette has been inserted
1152 NMD dispenser Note cassette not in position
properly

25/931
State
Error Code Type Description Recommended Solution
Code

Stop service and Check if the note diverter

1153 NMD dispenser Note diverter error
and related sensors works abnormally
1) Incorrect note cassette position
Fail to feed or too many notes retracted in the
1154 NMD dispenser 2) Note feeder need to repair if the error
transaction
occurs repeatedly
1155 NMD dispenser Transmission verification error Update software
Check if reject cassette has been inserted
1156 NMD dispenser No reject cassette or it isn't inserted properly
properly
Stop service and check if the bundle carriage
1157 NMD dispenser Fail to transport the note
unit and related sensors works abnormally

Stop service and check presenter and related

1158 NMD dispenser Fail to retract notes sensor; check reject cassette shutter,
commutator or related sensor
1) Stop service and clean jammed notes
manually
1159 NMD dispenser Note jam in feeder transport
2) Note transport need to repair if the error
occurs repeatedly
1) Replace the note cassette or denomination
extension
1160 NMD dispenser Note cassette internal error
2) the dispenser need to repair if the error
occurs repeatedly
Stop service and check if the main motor or
1161 NMD dispenser Main motor error
relate sensor works abnormally
Stop service, clean or replace the detection
1162 NMD dispenser Note qualifier detection sensor error
sensor
Clean sensor surface or check and repair the
1163 NMD dispenser Note feeder sensor error
note feeder
1164 NMD dispenser Dispenser shutter configuration error Check configuration file or update software
1165 NMD dispenser Note remains in bundle outlet unit Take out the note
1166 NMD dispenser reject cassette is full Clean the reject cassette
Stop service, Clean and replace the sensor; or
1167 NMD dispenser Bundle outlet unit sensor error
check the feed transport
1) Stop service, clean and check the sensor
1168 NMD dispenser Internal sensor error 2) Replace the error sensor if the error occurs
frequently
Stop service, Check if all cables are in good
1169 NMD dispenser Dispenser internal communication error
connection
Check and repair the note cassette or replace
1170 NMD dispenser Note cassette hardware error
it
1) Stop service, clean note jam;
2) Check the encoder or motor of the stacker
1171 NMD dispenser Stacker error
3) Replace the errory module if the error
occurs repeatedly
1172 NMD dispenser Note feeder sensor need to repair Clean and check the sensor
Check if the communication cable or
1173 NMD dispenser Communication timeout or error
hardware works abnormally
1174 NMD dispenser Note cassette ID code error Reset the ID or replace note cassette

1175 NMD dispenser Note jam in note qualifier (NQ) Clean note jam and restart the terminal
Note cassette not identified before dispensing
1176 NMD dispenser Update software
notes
1177 NMD dispenser Other errors Check configuration file or update software

26/931
State
Error Code Type Description Recommended Solution
Code

1) Clean note jam in transport

2) Clean or check the sensor
1178 NMD dispenser Note transport sensor error
3) Replace the error sensor if the problem
occurs frequently
1180 NMD dispenser Unmatched Key Check the configuration files
1181 NMD dispenser Incomplete OCR component Check the relative DLL
1182 NMD dispenser OCR module error Shield the OCR function
1183 NMD dispenser OCR communication timeout Retry and check the NV cable
Configuration file error, dispenser
1188 NMD dispenser Update software
management module not found
Dispenser management module authentication
1189 NMD dispenser Update software
error
1190 NMD dispenser Management module initialization error Update software
1191 NMD dispenser Opening serial port error Update software
1192 NMD dispenser Serial port component initialization error Update software
Restart program, if the problem still remains
1193 NMD dispenser Returning NAK error
contact the supplier
1194 NMD dispenser Fail to send command Update software
1195 NMD dispenser Command or command parameters error Update software
1196 NMD dispenser Format of data received error Update software
1197 NMD dispenser Length of received data error Update software
1198 NMD dispenser Verification of data received error Update software
Check if the communication cable or
1199 NMD dispenser Serial port communication timeout
hardware works abnormally
1201 Motorized card reader No card Status prompt, ignore

1202 Motorized card reader Card remains in exit slot Status prompt, ignore

1203 Motorized card reader Card remains in the internal of the card reader Status prompt, ignore
Card is at the start position for card reading in
1204 Motorized card reader Status prompt, ignore
the card reader
Card is detected when prejudging the
1205 Motorized card reader Status prompt, ignore
magnetic head or the width sensor

1206 Motorized card reader IC Card is pressed down Status prompt, ignore

1207 Motorized card reader IC Card is activated Status prompt, ignore

1208 Motorized card reader IC card command has been sent Status prompt, ignore

1209 Motorized card reader IC card waits for receiving command Status prompt, ignore

1210 Motorized card reader IC card waits for sending command Status prompt, ignore
IC card is interrupted to receive or send
1211 Motorized card reader Status prompt, ignore
command forcedly
1212 Motorized card reader Downloading Status prompt, ignore

1213 Motorized card reader Finish to download and wait for initialization Status prompt, ignore
No card remains in the card reader and its
1214 Motorized card reader Status prompt, ignore
shutter is opened
1215 Motorized card reader Unit (anti-fishing) is non-existent Status prompt, ignore
Unable to release the unit (anti-fishing)
1216 Motorized card reader Release the unit manually
automatically

27/931
State
Error Code Type Description Recommended Solution
Code

Status prompt, check and clean the card input

1217 Motorized card reader Anti-skimming sensor is covered
slot
Status prompt, check and repair the card
1218 Motorized card reader An anti-explosion signal is received
input slot
1219 Motorized card reader reject cassette of card reader is full Status prompt, ignore
View the monitoring video for criminal,
Fault of security magnetic interference
1220 SP error check that software and hardware work
module
normally
1221 Motorized card reader Other errors Update software

1222 Motorized card reader Response data packet format error Update software

Check if the card reader and its

1223 Motorized card reader Communication error (fail to send data)
communication cable works abnormally
Command format error (command can not be
1224 Motorized card reader Update software
indentified)
Check if the card reader and its
1225 Motorized card reader ACK answer signal has been received
communication cable works abnormally
Correct ACK hasn't been received (NAK or
1226 Motorized card reader Update software
invalid data is received)
Re-initialization, if the problem still remains
1227 Motorized card reader FLASH program is damaged
replace the card reader

Equipment waits for the initialization

1228 Motorized card reader Re-initialize the equipment
command after updating

1229 Motorized card reader Memory card can't be verified correctly Card error, ignore

1230 Motorized card reader verifying Memory card error Card error, ignore

1231 Motorized card reader Reading card error initialize the card reader

1232 Motorized card reader No decryption key Load the decryption key
1) Card error, ignore
1233 Motorized card reader Written data is verify to be wrong 2) If the problem occurs frequently repair the
card reader
1234 Motorized card reader Card is ejected by force Card status warning, ignore
1) Card error, ignore
1235 Motorized card reader Data decoding error 2) If the problem occurs frequently repair the
card reader
1236 Motorized card reader Card reader is not initialized Initialize the device

1237 Motorized card reader Anti-fishing unit is locked up Release the card
The anti-phishing device is abnormal or non-
1238 Motorized card reader Initialize the device
existent
1239 Motorized card reader Card in not inserted from the rear Card status warning, ignore

A command is given to move the card before

1240 Motorized card reader Update software
releasing the IC card, software flow error

1241 Motorized card reader Card too long Card status warning, ignore

1242 Motorized card reader card too short Card status warning, ignore

1243 Motorized card reader Card is moved manually in the card reader Card status warning, ignore

28/931
State
Error Code Type Description Recommended Solution
Code

1244 Motorized card reader Memory information is abnormal Replace the data memory
1)Card error, ignore
Correct start sentinel (SS) is not detected
1245 Motorized card reader 2)If the problem occurs frequently repair the
while reading track
card reader
1)Card error, ignore
Correct end sentinel (ES) is not detected
1246 Motorized card reader 2)If the problem occurs frequently repair the
while reading track
card reader
1)Card error, ignore
Correct vertical redundancy checking (VRC)
1247 Motorized card reader 2)If the problem occurs frequently repair the
is not detected while reading track
card reader
1)Card error, ignore
Correct longitudinal redundancy checking
1248 Motorized card reader 2)If the problem occurs frequently repair the
(LRC) is not detected while reading track
card reader
1)Card error, ignore
No encoding information is reader while
1249 Motorized card reader 2)If the problem occurs frequently repair the
reading track
card reader
1)Card error, ignore
1250 Motorized card reader No data is read while reading track 2)If the problem occurs frequently repair the
card reader
1)Card error, ignore
Undefined card is abnormal or incorrect
1251 Motorized card reader 2)If the problem occurs frequently repair the
information is detected when read the track
card reader
1)Card error, ignore
1252 Motorized card reader Specified track can not be read 2)If the problem occurs frequently repair the
card reader
1)Card error, ignore
Correct start sentinel (SS) is not detected
1253 Motorized card reader 2)If the problem occurs frequently repair the
while in verification after writing track
card reader
1)Card error, ignore
Correct end sentinel (ES) is not detected
1254 Motorized card reader 2)If the problem occurs frequently repair the
while in verification after writing track
card reader
Correct vertical redundancy checking (VRC) 1)Card error, ignore
1255 Motorized card reader is not detected while in verification after 2)If the problem occurs frequently repair the
writing track card reader

Correct longitudinal redundancy checking 1)Card error, ignore

1256 Motorized card reader (LRC) is not detected while in verification 2)If the problem occurs frequently repair the
after writing track card reader
1)Card error, ignore
No information is read while in verification
1257 Motorized card reader 2)If the problem occurs frequently repair the
after writing track
card reader
1)Card error, ignore
No data is read while in verification after
1258 Motorized card reader 2)If the problem occurs frequently repair the
writing track
card reader
Undefined card is abnormal or incorrect 1) Ignore
1259 Motorized card reader information is detected while in verification 2) If the problem occurs again, examine and
after writing the track repair the card reader

Card is drawn out manually when it is re-

1260 Motorized card reader Operation timeout, ignore
inserted, captureed or retracted
Card insertion timeout, the card is not
1261 Motorized card reader Operation timeout, ignore
inserted within specified time
Card-out timeout, the card is not taken out
1262 Motorized card reader Operation timeout, ignore
with specified time
Card re-insertion timeout, the card is not
1263 Motorized card reader Operation timeout, ignore
retracted with specified time
Re-send the command, if the problem occurs
1264 Motorized card reader Card is jammed in shutter during initialization
again clear the jams manually

1265 Motorized card reader Invalid card Card error, ignore

29/931
State
Error Code Type Description Recommended Solution
Code

Undefined command (the command inputted

1266 Motorized card reader Update software
can not be identified)

1267 Motorized card reader Command sequence error Update software

1268 Motorized card reader Command parameter error Update software

IC card data received overrun or timeout, the
1) Unsupported IC, ignore
1269 Motorized card reader data length is over the range defined by
2) Contact the supplier and update software
dynamic library
1270 Motorized card reader IC card is short-circuited or illegal Card error, ignore
Fail to communicate with IC card
1271 Motorized card reader (communication timeout or data verification Card error, ignore
error)
IC card request to stop communication (for
1272 Motorized card reader Card error, ignore
T=1)
Unsupported IC card (communication
1273 Motorized card reader Unsupported IC card, ignore
protocol is unsupported)

IC card has received abnormal data block or

1274 Motorized card reader IC care error, ignore
data when executing protocol of T=0 or T=1
ATR (answer to request) is not received after
1275 Motorized card reader IC care error, ignore
IC card is power-on
Communication protocol of IC card is not
1276 Motorized card reader IC care error, ignore
supported
IC card communication command is send
1278 Motorized card reader before receiving ATR, command sequence Update software
error
Upper application attempts to communicate
1279 Motorized card reader Update software
with unsupported IC card

Abnormal status of card issuing module Reset it; if the error occurs again, shut down
1280 Motorized card reader
(affecting the card reading function) the machine

1281 Motorized Card Reader dependency error (TPM error) Shut down to check

1282 Motorized card reader The track date inputted is null Update software
1) initialization
1283 Motorized card reader Card is jammed during transporting 2) If the problem occurs again clean the
channel manually
1) Clean the shutter and initialization
1284 Motorized card reader Shutter can not be opened or closed normally 2)If the problem occurs repeatedly repair the
card reader
1) initialization
1285 Motorized card reader Sensor PD1, PD2, PD3 is abnormal 2)If the problem occurs repeatedly repair the
card reader
1) Check and repair the motor
1286 Motorized card reader Motor is abnormal 2)If the problem occurs repeatedly repair the
card reader
1287 Motorized card reader Card is drawn out by force from rear Card warning, ignore
1) initialization
Card is jammed when it is re-inserted or
1288 Motorized card reader 2) If the problem occurs again clean the
retracted
channel manually
1) initialization
1289 Motorized card reader Card is jammed when it is captureed 2) If the problem occurs again clean the
channel manually
1) initialization
1290 Motorized card reader Encoder is abnormal 2) If the problem occurs repeatedly repair the
card reader

30/931
State
Error Code Type Description Recommended Solution
Code

1) initialization
2) If the problem occurs again check the
1291 Motorized card reader Power-off power supply
3) Replace the power supply if the problem
occurs frequently
Non-initialization command is received after
1292 Motorized card reader Initialization
start or power on
1) initialization
IC card contactor or relative sensor error, IC
1293 Motorized card reader 2) If the problem occurs again repair the card
card fails to be pressed down or released
reader
1294 Motorized card reader IC card is moved when it is pressed down Initialization
1) initialization
1295 Motorized card reader Micro switch SW1, SW2 error 2) If the problem occurs again repair the card
reader
1) initialization
1296 Motorized card reader Sensor PDI error 3) If the problem occurs again repair the card
reader
1297 Motorized card reader The card is captureed many times Status warning, ignore
Check the communication cable and power
1298 Motorized card reader Invalid DSR signal
supply
Operation timeout, no responding data is Communication or hardware failure, Check
1299 Motorized card reader
received the communication cable and relate hardware
1) Check paper roll
2) Adjust the adjustable resistance of the
1304 Receipt printer Position of black mark error
printer head to increase detectivity and
sensitivity
1305 Receipt printer Cutter of printer is in a reset status None
1306 Receipt printer Printer is not empty of paper None
1307 Receipt printer Memory of printer is in a proper status. None

1308 Receipt printer Position of black mark of printer is correct. None

1309 Receipt printer Position of platen of printer is correct. None

1310 Receipt printer USB communicates normally None
1311 Receipt printer Receipt is retracted successfully. None
Check communication cable or hardware
1321 Receipt printer Theminal printer, other errors
works properly
Theminal printer, fail to send data to serial
1322 Receipt printer Update software
port
FW version number is the same as that of the
1323 Receipt printer warning prompt, ignore
module when updating
1325 Receipt printer Theminal printer, paper low warning prompt, ignore
1326 Receipt printer Print data overrun the limit Update software
1327 Receipt printer Theminal printer, command error Update software
1328 Receipt printer Theminal printer, parameter error Check configuration file or update software
Printing width is in conflict with the left-
1329 Receipt printer Check configuration file or update software
margin
1330 Receipt printer Alignment setting error Check configuration file or update software

1332 Receipt printer Printer underline error Check configuration file or update software

1333 Receipt printer Top-margin setting error Check configuration file or update software

1334 Receipt printer Bottom-margin setting error Check configuration file or update software

1335 Receipt printer Paper empty setting error Check configuration file or update software

31/931
State
Error Code Type Description Recommended Solution
Code

1336 Receipt printer Fail to read a BMP file Check configuration file or update software
The width of bitmap is in conflict with the
1337 Receipt printer Check configuration file or update software
left-margin
1338 Receipt printer Paper jam at exit slot Take out the paper
1339 Receipt printer Receipt is thrown away Check and repair the receipt printer
1340 Receipt printer Fail to insert character Update software
1341 Receipt printer Fail to insert bar code Update software
1342 Receipt Printer The paper is taken away when retract receipt Status prompt, ignore

1351 Receipt printer Fast feeding error Check and repair the receipt printer
Fail to allocate memory when calling print
1352 Receipt printer Update software
interface
Check and repair the knife or replace the
1354 Receipt printer Cutter error
receipt printer
1355 Receipt printer Theminal printer, new-line error Check and repair the receipt printer

Adjust the current limiting resistance of the

print head to improve the detecting
1357 Receipt printer Black mark position error
sensitivity, then check if the print paper is
in correct format
1) Check the transport agency
1358 Receipt printer Theminal printer, cutting position error 2) Check if something is jammed at cutting
position
1) initialization
1359 Receipt printer Theminal printer, RAM error 2) If the problem occurs again replace the
controlling board
1360 Receipt printer Print impulse error Check the printer head
1361 Receipt printer Print data is not clear or complete Clear the jams or repair the printer head
1370 Receipt printer Therminal printer, paper empty Replenish paper
1371 Receipt printer Thermal printer paper not installed Installation printing paper
1374 Receipt printer Therminal printer, printer head is opened Close the paper guide

1375 Receipt printer USB communication error Check configuration file or update software

1376 Receipt printer Fail to read configuration file Check configuration file or update software
1377 Receipt printer Cut from the bottom-margin Check the knife
1378 Receipt printer Retracting receipt error Clear exit slot or retract area
1379 Receipt printer Fail to get serial number Check the communication cable and retry

1380 Receipt printer Fail to get the printer type number Check the communication cable and retry
1) Clear all tracks
1381 Receipt printer Paper jam 2) If the problem occurs repeatedly repair the
receipt printer
1) Delay the printing task
1382 Receipt printer Printer head over-heat 2) If the problem occurs repeatedly repair the
receipt printer
Check the configuration file or update
1383 Receipt printer Fail to find firmware file
software
Check the configuration file or update
1384 Receipt printer Fail to open firmware file
software
Check the configuration file or update
1385 Receipt printer Version mismatch
software
1386 Receipt printer Fail to update firmware repair or replace the receipt printer
1387 Receipt Printer Printer channel paper jam Remove the jammed paper

32/931
State
Error Code Type Description Recommended Solution
Code

1388 Receipt Printer Unable to find black mark to cut paper Replace black label printing paper
Communication parameter or communication Check the configuration file or update
1390 Receipt printer
initialization error software
Check communication cable or repair the
1397 Receipt printer Fail to send data
receipt printer
Check communication cable or repair the
1398 Receipt printer The data received is wrong
receipt printer
Check communication cable or repair the
1399 Receipt printer Operation timeout
receipt printer
1401 Journal Printer Black print of journal Printer Status prompt, ignore
1402 Journal Printer Red print of journal Printer Status prompt, ignore
Check communication cable or repair the
1411 Journal printer Other errors
receipt printer
1412 Journal printer Fail to send data to serial port Retry or update software
1413 Journal printer Parameters setting error Retry or update software
FW version number is the same as that of the
1414 Journal printer Prompt, ignore
module when updating
1421 Journal printer Fail to write data to buffer file Retry or update software
1422 Journal printer Fail to process the data in buffer file Retry or update software
1426 Journal printer Fail to allocate memory Retry or update software
1427 Journal printer Fail to read BMP file Retry or update software
Width of the bitmap is in conflict with the
1428 Journal printer Change parameter and retry
print left-margin
Print width of the printer is in conflict with
1429 Journal printer Change parameter and retry
the print left -margin
1441 Journal printer Paper low error Replenish paper
1) Check if communication cable works
1442 Journal printer Data sent to printer error abnormally
2) Replace the control board
1443 Journal printer Fail to clear the buffer Replace the control board
1) Check configuration parameter
1444 Journal printer Character interval setup error
2) Update software
1) Check configuration parameter
1445 Journal printer Print data overrun the limit
2) Update software
1) Check configuration parameter
1446 Journal Printer Journal printer print error
2) Update software
1447 Journal printer illegal command Update software
Check and repair the printer and
1448 Journal printer Fail to set the print color
communication cable
1449 Journal printer New-line failure Check and repair the printer head
1451 Journal printer RAN error Replace the control board
1) Check and clear the paper jam
1452 Journal printer Print pulse error 2) Examine and repair the printer head and
ribbon
1453 Journal printer Paper empty error Replenish paper
1454 Journal printer Buffer printing failed Contact the supplier and update software

1455 Journal printer Data received is wrong Contact the supplier and update software
1456 Journal printer Fail to move the print head Check the printer head
1457 Journal printer Print head over-heat Check the printer head
1458 Journal printer Invalid newline parameter Contact the supplier and update software
1459 Journal printer Paper jam Clear the paper
1460 Journal printer Parameter setup of line interval is invalid Contact the supplier and update software
Parameter setup of character interval is
1461 Journal printer Contact the supplier and update software
invalid

33/931
State
Error Code Type Description Recommended Solution
Code

Parameter of feeding or returning paper is

1462 Journal printer Contact the supplier and update software
invalid
1463 Journal printer Bitmap format error Contact the supplier and update software

1464 Journal printer Rolling paper error Contact the supplier and update software

1465 Journal printer Format of the character string error Contact the supplier and update software

1466 Journal printer Reading configuration file error Contact the supplier and update software

1467 Journal printer Allocating PC memory error Contact the supplier and update software
1468 Journal printer Head in/down level error Please check the thermal head
1469 Journal printer Alignment setting error Contact the supplier and update software

1470 Journal printer Printer is busy Contact the supplier and update software

1471 Journal printer Bitmap format is not set Contact the supplier and update software
Check configuration file, specify a program
1472 Journal printer Firmware file is not found
for printer
1473 Journal printer Fail to open Firmware file Contact the supplier and update software

1474 Journal printer Versions does not match Contact the supplier and update software

1475 Journal printer Fail to update Firmware Contact the supplier and update software
1476 Journal printer Fail to erase FLASH Replace the errory equipment
1477 Journal Printer Failed to jump to bootloader program Contact the supplier and update software

1478 Journal Printer Illegal file size Contact the supplier and update software

1479 Journal Printer Failed to write signature Contact the supplier and update software

1480 Journal printer Sequence number reading/writing error Replace the errory equipment

1481 Journal printer Sequence number has been set Contact the supplier and update software
Check and repair the hardware and
1497 Journal printer Fail to send data
communication cable
Check and repair the hardware and
1498 Journal printer Communication parameter setup error
communication cable
Check and repair the hardware and
1499 Journal printer Operation timeout
communication cable
Check if the communication cable or
1511 Invoice printer Other errors
hardware is abnormal
1512 Invoice printer Fail to send data to the serial port Update software
1545 Invoice printer Print data length is over-limit Update software
1546 Invoice printer Command error Update software
Check if the cutter is jammed or the motor is
1547 Invoice printer Cutter error in poor contact, and check the cutter and the
cables
Mechanical error, please check the
1548 Invoice printer New-line error mechanical transmission for the part of exit
paper
1549 Invoice printer Configuration file parameter error Contact the supplier and update the software

No black mark on the paper or paper jam,

1551 Invoice printer Black mark position error
please check the paper roll
Cutter sensor error or cutter jam, check the
1552 Invoice printer Cutter position error
cutter please

34/931
State
Error Code Type Description Recommended Solution
Code

1553 Invoice printer RAM error Main control board error, replace it please
Print head jam, check if the ribbon or the
1554 Invoice printer Print pulse error
paper is jammed
1555 Invoice printer Paper low error Replenish paper
1556 Invoice printer Print head over-heat Reduce the printed data or put off the print
Printer internal error, paper is jammed in
1557 Invoice printer Clean the jammed paper
internal sensor
Printer external error, paper is jammed in
1558 Invoice printer Clean the jammed paper
external sensor
Illegal interval parameter, Please contact the
1560 Invoice printer Paper cutting interval error
manufacturer
Illegal font parameter, Please contact the
1561 Invoice printer Font setup error
manufacturer
Illegal width parameter, Please contact the
1562 Invoice printer Paper width setup error
manufacturer
Illegal row space parameter, Please contact
1563 Invoice printer Row space setup error
the manufacturer
Illegal word space parameter, Please contact
1564 Invoice printer Word space setup error
the manufacturer
Illegal command parameter, Please contact
1565 Invoice printer Command error
the manufacturer
Check if the communication cable or
1599 Invoice printer Operation timeout
hardware is abnormal
1811 Diagnostic unit Font configuration file error or non-existence Check the font configuration file
Change the coordinate of start point or
1812 Diagnostic unit Data discarded
reduce the size of bitmap
replace the keypad or do not press the key
1821 Diagnostic unit Keypad error
during self-test
Display screen or cable error, check if the
1822 Diagnostic unit Display error cable is in good connection, or replace the
display screen

Font libraries chip or control board error,

1823 Diagnostic unit Display disorder characters or none
replace the chip or control board

1824 Diagnostic unit Undefined command Contact the supplier and update the software

1825 Diagnostic unit Parameter error Contact the supplier and update the software

1826 Diagnostic unit Database access error Contact the supplier and update the software

1827 Diagnostic unit Maintenance initialization error Contact the supplier and update the software

1828 Diagnostic unit Keypad read format error or other error Contact the supplier and update the software

1829 Diagnostic unit The parameter is too long Contact the supplier and update the software

1830 Diagnostic unit Communication port initialization error Check communication configuration file
configuration file error or dynamic memory
1831 Diagnostic unit Contact the supplier and update the software
request error
1832 Diagnostic unit Fail to create DC Contact the supplier and update the software
1833 Diagnostic unit Fail to create font Check font configuration file
Check if the file is existent, or if it is a
1834 Diagnostic unit Fail to read bitmap file
bitmap file

35/931
State
Error Code Type Description Recommended Solution
Code

initialization, check and repair the hardware

1899 Diagnostic unit operation timeout
when the problem still existence

1901 User keypad Unsupported parameter Contact the supplier and update the software

1902 User keypad Pin not inputted Contact the supplier and update the software
The file in hardware encryption card is Hardware encryption card is illegal or is
1903 User keypad
invalid damaged, please replace it
No hardware encryption card or card damage,
1904 User keypad Fail to detect valid hardware encryption card please insert or replace the card, or examine
and repair the hardware

1905 User keypad Unsupported command Contact the supplier and update the software
1906 User keypad Control board or battery error Change the errory hardware
The data in hardware encryption card or SAM Hardware encryption card is illegal or
1907 User keypad
is invalid damaged, please replace it
1908 User keypad initialization error Contact the supplier and update the software

1909 User keypad Unsupported command in encryption state Contact the supplier and update the software

Hardware encryption card or hardware error,

1910 User keypad Card operation failure please replace the card or examine and repair
the hardware

1911 User keypad MAP table error Contact the supplier and update the software
XOR checking character in command data
1912 User keypad Contact the supplier and update the software
package is incorrect
1913 User keypad The data received can not be identified Contact the supplier and update the software

1914 User keypad Fail to send ENQ Contact the supplier and update the software

When the times of illegal use of key exceed

1915 User keypad Key locked safety limit, the key will be locked, please
replace the hardware encryption card

1916 User keypad Illegal command sequence Contact the supplier and update the software
Check if the communication cable or
1917 User keypad Waiting for ACK response overtime
hardware works abnormally
1918 User keypad Waiting for command response overtime Contact the supplier and update the software

If the hardware does not match the driver,

1919 Encryption keypad The driver does not match the device type
drive with appropriate hardware

1. Illegal hardware encryption card is illegal

or is damaged, please replace it;
1920 User keypad Specified key non-existence
2. Software error, Please contact the
manufacturer
Hardware encryption card is illegal or
1921 User keypad Authentication code error
damaged, please replace it
Illegal use of hardware encryption card,
1922 User keypad Safety status does not meet condition
Please contact the manufacturer
Hardware encryption card is illegal or
1923 User keypad Invalid data in hardware encryption card
damaged, please replace it
Insufficient space in hardware encryption Hardware encryption card is illegal or
1924 User keypad
card damaged, please replace it

36/931
State
Error Code Type Description Recommended Solution
Code

1. Illegal hardware encryption card is illegal

or is damaged, please replace it;
1925 User keypad Incorrect hardware encryption card command
2. Software error, Please contact the
manufacturer

1. Illegal hardware encryption card is illegal

Incorrect hardware encryption card command or is damaged, please replace it;
1926 User keypad
type 2. Software error, Please contact the
manufacturer

Illegal use of hardware encryption card,

1927 User keypad Data requiring authentication is incorrect please use correct authentication data to
acquire corresponding right
Random number not gotten before external
1928 User keypad Contact the supplier and update the software
authentication
1. Illegal hardware encryption card is illegal
Hardware encryption card command length or is damaged, please replace it;
1929 User keypad
error 2. Software error, Please contact the
manufacturer
Hardware encryption card is illegal or
1930 User keypad Undefined error of hardware encryption card
damaged, please replace it
Hardware encryption card is illegal or
1931 User keypad Invalid record in hardware encryption card
damaged, please replace it
Hardware encryption card is illegal or
1932 User keypad Hardware encryption card locked
damaged, please replace it
1. Illegal hardware encryption card is illegal
Data field parameter error in the command of or is damaged, please replace it;
1933 User keypad
hardware encryption card 2. Software error, Please contact the
manufacturer
The file in hardware encryption card is Hardware encryption card is illegal or
1934 User keypad
invalid damaged, please replace it
Hardware encryption card is illegal or
1935 User keypad Invalid hardware encryption card status
damaged, please replace it
Hardware encryption card is illegal or
1936 User keypad P1, P2 parameters incorrect
damaged, please replace it
Illegal use of hardware encryption card,
1937 User keypad Use condition does not meet requirement
Please contact the manufacturer
Hardware encryption card is illegal or
1938 User keypad Authentication error
damaged, please replace it
Hardware encryption card is illegal or
1939 User keypad Fail to write hardware encryption card
damaged, please replace it
Unsupported function of hardware encryption Hardware encryption card is illegal or
1940 User keypad
card damaged, please replace it
1941 User keypad Command sending error Contact the supplier and update the software
File type mismatch in hardware encryption Hardware encryption card is illegal or
1942 User keypad
card damaged, please replace it
PIN length required in MAP table longer than
1943 User keypad actual PIN length inputted, or not in value Contact the supplier and update the software
range 4～12

1944 User keypad PIN length inputted less than 4 Contact the supplier and update the software

1945 User keypad Parameter is void pointer or length error Contact the supplier and update the software
The format of response data package received
1946 User keypad Contact the supplier and update the software
is incorrect
define the key position by the value of the
1948 User keypad Sticky key
return key

37/931
State
Error Code Type Description Recommended Solution
Code

Data which is ready to be read has wrong Password incorrect, please input correct
1950 User keypad
length password
Password incorrect, please input correct
1979 User keypad The checking code desired is incorrect
password
Password checking incorrect, and the Password incorrect, please input correct
1980 User keypad
password can be retried 1 time password
Password checking incorrect, and the Password incorrect, please input correct
1981 User keypad
password can be retried 2 time password
Password checking incorrect, and the Password incorrect, please input correct
1982 User keypad
password can be retried 3 time password
Password checking incorrect, and the Password incorrect, please input correct
1983 User keypad
password can be retried 4 time password
Password checking incorrect, and the Password incorrect, please input correct
1984 User keypad
password can be retried 5 time password
Password checking incorrect, and the Password incorrect, please input correct
1985 User keypad
password can be retried 6 time password
Password checking incorrect, and the Password incorrect, please input correct
1986 User keypad
password can be retried 7 time password
Password checking incorrect, and the Password incorrect, please input correct
1987 User keypad
password can be retried 8 time password
Password checking incorrect, and the Password incorrect, please input correct
1988 User keypad
password can be retried 9 time password
Password checking incorrect, and the Password incorrect, please input correct
1989 User keypad
password can be retried 10 time password
Password checking incorrect, and the Password incorrect, please input correct
1990 User keypad
password can be retried 11 time password
Password checking incorrect, and the Password incorrect, please input correct
1991 User keypad
password can be retried 12 time password
Password checking incorrect, and the Password incorrect, please input correct
1992 User keypad
password can be retried 13 time password
Password checking incorrect, and the Password incorrect, please input correct
1993 User keypad
password can be retried 14 time password
Password checking incorrect, and the Password incorrect, please input correct
1994 User keypad
password can be retried 15 time password
2000 Withdrawal shutter the door is opened None
2001 Withdrawal shutter the door is closed None
2002 Withdrawal shutter Door initialization succeeded None
the door is half opened, and the sensor is
2003 Withdrawal shutter None
normal
1. Shutter jam, please clean it;
Shutter half-open, as a result, fail to open the 2. Sensor error, Replace the error sensor
2051 Withdrawal shutter
shutter board;
3. Motor error, please replace it
1. Shutter jam, please clean it;
Shutter half-open, as a result, fail to close the 2. Sensor error, Replace the error sensor
2052 Withdrawal shutter
shutter board;
3. Motor error, please replace it
2053 Withdrawal shutter Serial port parameter error Configuration file error, please check it
1. Sensor error, Replace the error sensor
board;
2054 Withdrawal shutter Other errors
2. Shutter control board error, please replace
it
1. Check if the shutter is jammed, if is, please
remove the foreign matter;
Shutter closed fully, as a result, fail to open
2055 Withdrawal shutter 2. Sensor error, Replace the error sensor
the shutter
board;
3. Motor error, please replace it
1. Sensor error, please replace it
Shutter control board is broken down, as a
2056 Withdrawal shutter 2. Shutter control board error, please replace
result, fail to open the shutter
it

38/931
State
Error Code Type Description Recommended Solution
Code

1. Check if the shutter is jammed;

Shutter opened fully, as a result, fail to close 2. Sensor error, please Replace the error
2057 Withdrawal shutter
the shutter sensor board;
3. Motor error, please replace it
1. Sensor error, Replace the error sensor
Shutter control board is broken down, as a board;
2058 Withdrawal shutter
result, fail to close the shutter 2. Shutter control board error, please replace
it
1. Sensor error, Replace the error sensor
Shutter state unknown, Shutter control board board;
2059 Withdrawal shutter
is broken down 2. Shutter control board error, please replace
it
1. The communication cable is in poor
connection;
2060 Withdrawal shutter Receiving data error
2. The communication cable is connected
incorrectly
2061 Withdrawal shutter Fail to send data Contact the supplier and update the software

1. Check if the withdrawal shutter is jammed

The shutter isn't closed. As a result, it fails to 2. Sensor error, please Replace the error
2069 Withdrawal shutter
be moved slightly sensor board
3. Motor error, please replace it

1. Check if the withdrawal shutter is jammed

The shutter is jammed and fails to be closed. 2. Sensor error, please Replace the error
2070 Withdrawal shutter
As a result, it fails to be moved slightly sensor board
3. Motor error, please replace it

1. Check if the withdrawal shutter is jammed

The shutter control board is broken down. As 2. Sensor error, please Replace the error
2071 Withdrawal shutter
a result, the shutter fails to be moved slightly sensor board
3. Motor error, please replace it
Check if the communication cable or
2099 Withdrawal shutter Serial port command returning timeout
hardware works abnormally
2100 Bill acceptor Accepted note is inserted, normal code Status prompt, ignore

2101 Bill acceptor Unaccepted note inserted, normal code Status prompt, ignore
2102 Bill acceptor cassette nearly full Ignore or clear the cassette
2110 Bill acceptor Notes have been transported to the cassette Status prompt, ignore

2111 Bill acceptor Notes have been transported to the exit slot Status prompt, ignore
2112 Bill acceptor Notes are cleared to the stacker Status prompt, ignore
2113 Bill acceptor Sequence number error Restart the application and retry
2114 Bill acceptor Fail to establish or write image file Retry
2115 Bill acceptor Fail to find the specified image data file Check parameters or ignore

2116 Bill acceptor Saving an image to the database failed

2122 Bill acceptor note is withdrawn after inserted Status prompt, ignore
Operation is incorrect; notes returned from
2123 Bill acceptor Status prompt, ignore
LCD control board all error
2124 Bill acceptor Exit slot not empty Warning code, take the note away
2128 Bill acceptor No result from NV Warning code, ignore
2134 Bill acceptor More than one note inserted or note too dirty Warning code, ignore
2135 Bill acceptor note not identified Warning code, ignore
2136 Bill acceptor Denomination not selected Warning code, ignore
2137 Bill acceptor Genuineness test failed Warning code, ignore

39/931
State
Error Code Type Description Recommended Solution
Code

2138 Bill acceptor note not at BV Warning code, ignore

2139 Bill acceptor note not at stacker Warning code, ignore
2140 Bill acceptor note not at exit slot Warning code, ignore
initialize the machine; if initialization failed,
2141 Bill acceptor Cleaning transport failed
Please contact the manufacturer

Note jam and stacking failed when the note is initialize the machine, if initialization failed,
2142 Bill acceptor
transported to cassette remove the note manually in power-off state

initialize the machine, if initialization failed,

2143 Bill acceptor Single note exit failure
remove the note manually in power-off state

initialize the machine; if initialization failed,

2144 Bill acceptor Note error when transported to cassette
Please contact the manufacturer

2145 Transport jam, fail to transport the note initialize the machine, if initialization failed,
2145 Bill acceptor
to the stacker remove the note manually in power-off state

Shut down and remove the jammed notes

Fault is detected in cassette, and notes fail to manually; check the power cable for lower
2146 Bill acceptor
be deposited in cassette unit; check the communication cable between
upper and lower units

1. Check if the NV100 exists;

2. Check if the power cable and
2156 Bill acceptor No communication with NV communication cable of NV100 are
connected properly;
3. Check if the CF card is inserted to NV100
Wait a minute and the error will disappear
2158 Bill acceptor NV100 initialization error, NV100 startup
after the NV100 startup
initialize the machine; if initialization failed,
2160 Bill acceptor Stacker communication error
Please contact the manufacturer

1. Check if the cassette exists;

2. Check if the cassette is in position;
2164 Bill acceptor cassette not locked or no cassette
3. Check if the cassette is locked;
4. Check if it is cassette lock sensor error

2165 Bill acceptor cassette is full Shield the transaction of the cassette

Error occurs when note is transported to initialize the machine; if initialization failed,
2169 Bill acceptor
cassette Please contact the manufacturer

initialize the machine; if initialization failed,

2170 Bill acceptor Error occurs when note exits from BV
examine and repair the errory device

initialize the machine; if initialization failed,

2171 Bill acceptor Error occurs when note transported to stacker
examine and repair the errory device

initialize the machine; if initialization failed,

2172 Bill acceptor Error occurs when note exits from stacker
examine and repair the errory device

initialize the machine; if initialization failed,

2173 Bill acceptor Invalid parameters
examine and repair the errory device

initialize the machine; if initialization failed,

2174 Bill acceptor Other errors
examine and repair the errory device

40/931
State
Error Code Type Description Recommended Solution
Code

First check if the machine is in validation

mode, then
1. Check if there is no lower unit in cassette
assembly; if is, it is normal to see S00 and
Transport system in standby state, not receive S01 state codes;
2175 Bill acceptor
note 2. Check if the power cable and
communication cable of cassette assembly
are connected properly;
3. Check if it is cassette assembly hardware
error
Cleaning the note in transport system is not
2176 Bill acceptor Ignore
done
initialize the machine; if initialization failed,
2177 Bill acceptor Note jam in transport system
Please contact the manufacturer
2178 Bill acceptor input slot not empty warning Clean the note at input slot
2179 Bill acceptor Exit slot not empty warning Clean the note at input slot
initialize the machine; if initialization failed,
2180 Bill acceptor The note is not aligned with the roller
Please contact the manufacturer

initialize the machine; if initialization failed,

2181 Bill acceptor Hardware error
Please contact the manufacturer

initialize the machine; if initialization failed,

2182 Bill acceptor The module is not connected to cassette frame
Please contact the manufacturer

initialize the machine; if initialization failed,

2183 Bill acceptor No cassette IButton
Please contact the manufacturer

If note is illegally returned from entrance of

Note is illegally returned from entrance of
cassette, no commands can be proceeded but
2184 Bill acceptor cassette or the pressure mechanism error
note pressure command. Shut down and
occurs
check the transport

2190 Bill acceptor NV communication connection error Contact the supplier

2191 Bill acceptor Configuration file error Please contact the manufacturer
2192 Bill acceptor Commanager error Please contact the manufacturer
2193 Bill acceptor Serial port operation error Please contact the manufacturer
2194 Bill acceptor Fail to send data Please contact the manufacturer
2195 Bill acceptor Fail to receive data Please contact the manufacturer
2196 Bill acceptor Data verification error Please contact the manufacturer
2197 Bill acceptor The format of data received is wrong Please contact the manufacturer
2198 Bill acceptor Module busy Please contact the manufacturer
2199 Bill acceptor Communication timeout Please contact the manufacturer
2401 Deposit shutter The shutter is closed , it is locked Ignore
2402 Deposit shutter The shutter is opened , it is locked Ignore
2410 Deposit shutter Sensor error Clean the sensor
Firmware to be downloaded is consistent with
2411 Deposit shutter Ignore
the current firmware version

1. Shutter is jammed, check if there is foreign

object at shutter;
2420 Deposit shutter The shutter fail to open since it's locked
2. Position sensor bad, check if the position
sensor is covered by foreign object

41/931
State
Error Code Type Description Recommended Solution
Code

1. Shutter is jammed, check if there is foreign

object at shutter;
2421 Deposit shutter The shutter fail to close since it's locked
2. Position sensor bad, check if the position
sensor is covered by foreign object

1. Shutter is jammed, check if there is foreign

object at shutter;
2422 Deposit shutter The shutter is half-opened since it's locked
2. Position sensor bad, check if the position
sensor is covered by foreign object

1. Shutter is jammed, check if there is foreign

object at shutter;
2423 Deposit shutter The shutter state is unknown since it's locked
2. Position sensor bad, check if the position
sensor is covered by foreign object

1. Shutter is jammed, check if there is foreign

object at shutter;
2424 Deposit shutter The shutter is closed since it is unlocked
2. Position sensor bad, check if the position
sensor is covered by foreign object

1. Shutter is jammed, check if there is foreign

object at shutter;
2425 Deposit shutter The shutter is half-opened since it is unlocked
2. Position sensor bad, check if the position
sensor is covered by foreign object

1. Shutter is jammed, check if there is foreign

object at shutter;
2426 Deposit shutter The shutter is opened since it is unlocked
2. Position sensor bad, check if the position
sensor is covered by foreign object

1. Shutter is jammed, check if there is foreign

The shutter state is unknown since it is object at shutter;
2427 Deposit shutter
unlocked 2. Position sensor bad, check if the position
sensor is covered by foreign object

2428 Deposit shutter Motor is blocked Check the sensor and the mechanism

2429 Deposit shutter Foreign matter at the shutter Check the sensor and the mechanism
2430 Deposit shutter Sensor failure Manual maintenance
Retry or check if the communication cable
2431 Deposit shutter The data received is wrong
works abnormally

2432 Deposit shutter Illegal command Contact the supplier and update the software
2433 Deposit shutter Serial port parameter error Please check the configuration file
2434 Deposit shutter Sending data error Contact the supplier and update the software

2435 Deposit shutter Invalid parameter Contact the supplier and update the software
2438 Deposit shutter Unsupported command Check the firmware version
2439 Deposit shutter Fail to move the shutter slightly Check the shutter and retry
2440 Deposit shutter Fail to open the firmware file. Check the firmware file path
2441 Deposit shutter Downloading the firmware file failed Check that the firmware file is correct
Photo number disagrees with document Check that the photo number and document
2442 Deposit shutter
number number are correct
2443 Deposit shutter Download configuration error Check the download configuration
2444 Deposit shutter Offline download mode is not enabled Enable the offline download mode and retry
2445 Deposit shutter Initialization failed Retry, check the device if still fails

42/931
State
Error Code Type Description Recommended Solution
Code

Check that the dynamic library of IO signal

2446 Deposit shutter Loading the dynamic library failed board and dynamic library of shutter are
under the same directory
Check if the communication cable or
2499 Deposit shutter Communication timeout
hardware is normal
2906 UPS assembly Normal code Ignore
2916 UPS assembly Bypass mode Ignore
2918 UPS assembly Inverter mode Ignore
2919 UPS assembly Inverter mode (for on-line UPS) Ignore
2920 UPS assembly Self-test Ignore
2925 UPS assembly Power on Ignore
2926 UPS assembly Power off Ignore
2939 UPS assembly Battery voltage under normal level Check to restore the mains
2940 UPS assembly Main supply beyond the upper limit Check to restore the mains

2941 UPS assembly Bypass voltage beyond normal level Check to restore the mains

2942 UPS assembly Battery voltage beyond normal level Check to restore the mains
2943 UPS assembly Main supply over-limit Check to restore the mains
2944 UPS assembly Frequency over-limit Check to restore the mains
2945 UPS assembly Rectifier error UPS error, replace it
2946 UPS assembly Inverter error UPS error, replace it
2947 UPS assembly Charger error UPS error, replace it
2948 UPS assembly Battery error UPS error, replace it
Check the loads, if necessary, remove some;
2949 UPS assembly Overload
or check if the load is in short circuit
2950 UPS assembly Too high temperature Restart the UPS after a while
2955 UPS assembly Equipment error Examine and repair the UPS
Check the communication cable and port
2963 UPS assembly Communication error
parameters
Check the communication cable, port
2999 UPS assembly Communication timeout
parameters or COM component
The parameter of control software is wrong.
3021 GPIO Parameter error Please contact the manufacturer to solve the
problem
Please check the configuration file
3022 GPIO GPIO main board error
GRGBankingGPIOCfg.ini
Please check the configuration file
3023 GPIO IO configuration error
GRGBankingGPIOCfg.ini
3024 GPIO Fail to create the thread Contact the supplier and update the software

3025 GPIO The equipment is occupied Release the process that occupy GPIO
3041 GPIO Incomplete components Replenish the components
3042 GPIO Haven't initialized yet Contact the supplier and update the software

3043 GPIO Unsupported command Contact the supplier and update the software

3044 GPIO Fail to call the components Check if the driver installation is complete

3045 GPIO Software error Contact the supplier and update the software
Software error, Please contact the
3046 GPIO Other errors
manufacturer
Check the configuration file, then update the
3047 GPIO CPU and the driver program mismatch
driver

43/931
State
Error Code Type Description Recommended Solution
Code

1) Card is not in read/write area, so please

put the card in that area
3301 RF card reader Fail to find TYPEB card
2) Antenna circuit error, please replace the
antenna board or RF board

1) Card is not in read/write area, so please

put the card in that area
3302 RF card reader Fail to select TYPEB card
2) Antenna circuit error, please replace the
antenna board or RF board

1) Card is not in read/write area, so please

put the card in that area
3303 RF card reader Fail to find TYPEA card
2) Antenna circuit error, please replace the
antenna board or RF board

1) Card is removed from the read/write area

during operation, ignore
3304 RF card reader TYPEA card anti-collision failure
2) Antenna circuit error, please replace the
antenna board or RF board

1) Card is not in read/write area, so please

put the card in that area
3305 RF card reader Fail to find 080 card
2) Antenna circuit error, please replace the
antenna board or RF board

1) Card is removed from the read/write area

during operation, ignore
3306 RF card reader Fail to select 080 card
2) Antenna circuit error, please replace the
antenna board or RF board

1) Card is not in read/write area, so please

put the card in that area
3307 RF card reader Fail to find the card
2) Antenna circuit error, please replace the
antenna board or RF board
3308 RF card reader TYPEA card conflict Ignore
Card is not in or far away from read/write
3313 RF card reader Fail to select TYPEB card
area, so please put the card in that area

3314 RF card reader 020 card validating password failure Password error, replace related SAM card
Card is removed from the read/write area
3315 RF card reader 020 card read failure
during operation, ignore
Card is removed from the read/write area
3316 RF card reader 020 card write failure
during operation, ignore
Card is removed from the read/write area
3317 RF card reader Fail to stop 020 card operation
during operation, ignore
Software parameter transport error, Please
3318 RF card reader Parameters error
contact the manufacturer
3319 RF card reader No power to SAM card Please power the SAM card
There is no SAM card in card base, please
3320 RF card reader No SAM card, power-on failure
insert it
3321 RF card reader No response from SAM card SAM card is damaged, please replace it;

3322 RF card reader Non T=0 card SAM card is damaged, please replace it;
No ATR returned after powering the SAM
3323 RF card reader SAM card is damaged, please replace it;
card
Card is not in or far away from read/write
3330 RF card reader TYPEA card selection failure
area, so please put the card in that area

44/931
State
Error Code Type Description Recommended Solution
Code

Illegal key parameters, please replace

3331 RF card reader Fail to download key for TYPEA card
software or contact the supplier
Card wallet format illegal, replace or
3332 RF card reader TYPEA card verification error
initialize the card
3333 RF card reader TYPEA card authentication failure Password error, replace related SAM card
Card is removed from the read/write area
3334 RF card reader TYPEA card read failure
during operation, ignore
Card is removed from the read/write area
3335 RF card reader TYPEA card write failure
during operation, ignore
1) Card is removed from the read/write area
during operation, ignore
3336 RF card reader TYPEA card value increment failure
2) Illegal card wallet format, please replace
or initialize the card
1) Card is removed from the read/write area
during operation, ignore
3337 RF card reader TYPEA card value decrement failure
3) Illegal card wallet format, please replace
or initialize the card
Sector number over-limit, Please contact the
3338 RF card reader TYPEA card sector number error
manufacturer
Software error, Please contact the
3339 RF card reader TYPEA card verification mode error
manufacturer
3340 RF card reader TYPEA key error Replace the key
3341 RF card reader TYPEA without right Right limited
3342 RF card reader TYPEA value error Data format error, initialize the card

3345 RF card reader RF card reader, 080 card authentication error Key error or card damaged, replace the card
Card is not in read/write area, please put the
3346 RF card reader 080 card read failure
card in that area
Card is not in read/write area, please put the
3347 RF card reader 080 card write failure
card in that area
Data error or card is not in read/write area,
3348 RF card reader 080 card value read failure
please put the card in that area

Data error or card is not in read/write area,

3349 RF card reader 080 card value write failure
please put the card in that area

Data error or card is not in read/write area,

3350 RF card reader 080 card value increment failure
please put the card in that area

Data error or card is not in read/write area,

3351 RF card reader 080 card value decrement failure
please put the card in that area

Data error or card is not in read/write area,

3352 RF card reader 080 common purse value decrement failure
please put the card in that area

Data error or card is not in read/write area,

3353 RF card reader 080 commit failure
please put the card in that area
Please replace software or contact the
3356 RF card reader The command is too long
supplier
3357 RF card reader Unidentified errors Replace the firmware or contact the supplier
Undefined command or command with
3358 RF card reader Command error illegal data, please replace the software or
contact the supplier
SAM card is damaged or illegal, please
3359 RF card reader SAM card operation error
replace the card or contact the supplier

45/931
State
Error Code Type Description Recommended Solution
Code

Fail to select the file, key or file checking SAM card is damaged or illegal, please
3360 RF card reader
error replace the card or contact the supplier

SAM card is damaged or illegal, please

3361 RF card reader SAM card authentication error
replace the card or contact the supplier

SAM card is damaged or illegal, please

3362 RF card reader SAM card non-safety
replace the card or contact the supplier

SAM card is damaged or illegal, please

3363 RF card reader The key is locked
replace the card or contact the supplier

SAM card is damaged or illegal, please

3364 RF card reader SAM card cannot find the file
replace the card or contact the supplier

SAM card is damaged or illegal, please

3365 RF card reader SAM card cannot find the record
replace the card or contact the supplier

SAM card is damaged or illegal, please

3366 RF card reader Invalid MAC
replace the card or contact the supplier

SAM card is damaged or illegal, please

3367 RF card reader Unsupported key index
replace the card or contact the supplier
3388 RF card reader Fail to read file (binary file) File is damaged, please check
3389 RF card reader File is too big File is too big, please check
File non-existence or file name error, please
3390 RF card reader Fail to open file
check
3391 RF card reader Equipment configuration error Check the configuration file
IC card base or CPU board error, replace the
3392 RF card reader Fail to eject the card
card base or CPU board
3393 RF card reader Serial Port configuration error check the serial port configuration file

Communication port error, please replace

3394 RF card reader NAK received, data sent error
software or contact the supplier
Communication line is interfered, check the
3395 RF card reader Data received error
communication line
Memory lack, check the memory or contact
3396 RF card reader ENQ sending error
the supplier
initialization and retry, if the problem still
3397 RF card reader Command sending error
existence update software

Communication line is interfered or

3398 RF card reader Waiting ACK timeout
interrupted, check the communication line
Communication line is interrupted, check the
3399 RF card reader Waiting response timeout
communication line
3421 Envelope deposit unit Envelope already exist Error occurs during transaction
Empty envelopes in transport are nearly used
3424 Envelope deposit unit Please replenish envelopes
up
3425 Envelope deposit unit The envelope is ejected Error occurs during transaction

3426 Envelope deposit unit Transaction is canceled Error occurs during transaction

3451 Envelope deposit unit Fail to send command Contact the supplier and update the software

3453 Envelope deposit unit Equipment is in transaction state Contact the supplier and update the software
Check if the communication cable or
3454 Envelope deposit unit Returned data verification error
hardware is abnormal

46/931
State
Error Code Type Description Recommended Solution
Code

Check if the communication cable or

3455 Envelope deposit unit Returned data verification error
hardware is abnormal
Check if the communication cable or
3456 Envelope deposit unit Invalid requesting command
hardware is abnormal
Check if the communication cable or
3457 Envelope deposit unit Other errors
hardware is abnormal
Check if the communication cable or
3459 Envelope deposit unit Serial port operation error
hardware is abnormal
3478 Envelope deposit unit Printer ribbon abnormal Check if the ribbon is installed properly

Check if the envelopes are placed properly; if

3479 Envelope deposit unit Fail to feed envelope necessary, mechanically adjust the feeding
clearance according to related instructions

Envelope store operation abnormal or cassette Check if storing is abnormal, and clear the
3480 Envelope deposit unit
full cassette
Check if there is envelope of abnormal size
3481 Envelope deposit unit Envelope is too short
in transport
Check if there is envelope of abnormal size
3482 Envelope deposit unit Envelope is too long
in transport
Check if the operation is normal, and if the
3483 Envelope deposit unit Envelope feeding error
envelope is jammed
3484 Envelope deposit unit Abnormal data received Contact the supplier and update the software

3485 Envelope deposit unit Command sequence error Contact the supplier and update the software
Check if the print assembly is in proper
3486 Envelope deposit unit Print position error
position
3487 Envelope deposit unit cassette abnormal Check if the cassette is in position

1. Check if the envelope is jammed in

transport, remove the jammed envelope;
3488 Envelope deposit unit Sending envelope from the transport error
2. Sensors in transport error, Clean and
replace the sensors

1. Check if the shutter is jammed by foreign

matter, if is, please remove them;
3489 Envelope deposit unit Shutter error
2. Shutter sensor error, Replace the error
sensor

1. Check if the envelope is jammed in

transport, remove the jammed envelope;
3491 Envelope deposit unit No envelope (envelope store command)
2. Sensors in transport error, Clean and
replace the sensors

1. Check if the foreign matter is jammed in

transport, if is, please remove them;
3492 Envelope deposit unit Over-current motor
2. Control board error, Please contact the
manufacturer
Control board error, Please contact the
3493 Envelope deposit unit Flash–ROM erasing/writing error
manufacturer
Internal sensors error, Clean and replace the
3498 Envelope deposit unit Internal sensors error
sensors
Check if the communication cable or
3499 Envelope deposit unit Communication abnormal
hardware is abnormal
3500 Fujitsu passbook printer Passbook printer works properly Normal code

3501 Fujitsu passbook printer Passbook in the printer Normal code

3502 Fujitsu passbook printer Print firmware at the entry Normal code

47/931
State
Error Code Type Description Recommended Solution
Code

3503 Fujitsu passbook printer Print firmware non-existence Normal code

3504 Fujitsu passbook printer Print firmware in the stacker Normal code

3505 Fujitsu passbook printer Print firmware at the last printable line Normal code, page turning is needed

3506 Fujitsu passbook printer Print firmware at the last printable line Normal code, ignore

3520 Fujitsu passbook printer No firmware Insert the passbook

3521 Fujitsu passbook printer Invalid firmware format Check the passbook

3522 Fujitsu passbook printer Page error Re-send the command

Magnetic stripe blank, which happen when

3523 Fujitsu passbook printer Check the passbook
the data cannot be read

3524 Fujitsu passbook printer Unsupported track number Re-send the command

3525 Fujitsu passbook printer Buffer full Wait or clear the buffer area
Invalid parameter; over-length data or
3526 Fujitsu passbook printer Input the correct parameter again
parameter
3527 Fujitsu passbook printer Command sequence error Re-send the command
Software error, Please contact the
3528 Fujitsu passbook printer Unsupported command
manufacturer
3529 Fujitsu passbook printer The printer busy Wait or clear printing

3530 Fujitsu passbook printer Fail to send the print data Re-send the command

3531 Fujitsu passbook printer The print content overrun the firmware limit Re-send the command

3532 Fujitsu passbook printer Receive illegal data Re-send the command

3533 Fujitsu passbook printer The passbook is ready to be withdrawn Withdraw the passbook

3550 Fujitsu passbook printer COM communication error Re-send the command
The desired firmware format hasn't been
3551 Fujitsu passbook printer Check the configuration file
found
The machine is off-line and ready to execute
3552 Fujitsu passbook printer Make the machine on-line
the command
3553 Fujitsu passbook printer reject cassette is full clear retract cassette

3554 Fujitsu passbook printer Shutter operation failure Initialization

3555 Fujitsu passbook printer Firmware page turning failure Initialization

3556 Fujitsu passbook printer Passbook jam Initialization

Checking error while reading the magnetic Take the passbook back, then re-send the
3557 Fujitsu passbook printer
strip command
3558 Fujitsu passbook printer Mechanical transmission error Initialization

3599 Fujitsu passbook printer Operation timeout Initialization

3721 HCM cash module Notes remain in input slot Ignore

48/931
State
Error Code Type Description Recommended Solution
Code

3722 HCM cash module Note transporting while initialization Ignore

3723 HCM cash module Notes remain in input slot Ignore

3724 HCM cash module Notes remain in input slot Ignore

3725 HCM cash module Notes remain in stacker Ignore

3726 HCM cash module Notes remain in input slot Ignore

3727 HCM cash module Notes in cassette 1 Ignore

3728 HCM cash module Notes remain in stacker Ignore

The movement of damper in input slot is
3729 HCM cash module Check if the input slot is in abnormal status
timeout
3730 HCM cash module Note in input slot Correctly replace the note

3731 HCM cash module The note is not in position in input slot Correctly replace the note

3732 HCM cash module Note in input slot Correctly replace the note

3733 HCM cash module The note is not in position in input slot Correctly replace the note
Check if the slot works normally, e.g. if the
3734 HCM cash module input slot shutter is in abnormal status
sensor is dirty

After closing the input slot shutter, it is

3735 HCM cash module Turn the unit off then on
moved incorrect position

Check if the slot works normally, e.g. if the

3736 HCM cash module The shutter of input slot is in abnormal status
sensor is dirty
After closing the input slot shutter, it is
3737 HCM cash module Turn the unit off then on
moved incorrect position
Check if the slot works normally, e.g. if the
3738 HCM cash module The shutter of input slot is in abnormal status
sensor is dirty

3739 HCM cash module Fail to open the shutter of input slot Check the shutter

Front/rear shutter of lower unit is opened

3740 HCM cash module Re-store the shutter
while executing "Read info" command

3741 HCM cash module No note in input slot Ignore

3742 HCM cash module The notes deposited are over-limit Take out the extra notes

49/931
State
Error Code Type Description Recommended Solution
Code

3743 HCM cash module The notes rejected are over-limit Take out the notes rejected

The notes in input slot are taken away

3744 HCM cash module Check if illegal operation
forcefully

Check if foreign matter jams are in the

3745 HCM cash module Fail to feed the notes transport or if CS notes feeding roller is worn
out
Electronic combination lock is in abnormal
3746 HCM cash module Check the lock
status
3747 HCM cash module Amount of notes in input slot over-limit Input the notes by several times

It may caused by fake or unqualified note

3748 HCM cash module Note reject while counting
inputting, just do nothing
The transport belt which is used to tie the
3749 HCM cash module Check the belt
notes moves to the end
3750 HCM cash module Fail to feed notes Check if the notes are rejected to feed in

The unit is not in position, and the shutter of

3751 HCM cash module Push the unit in position and lock URJB
upper reject cassette (URJB ) is unlocked

"Retract Slot" is executed after shutter closing

3752 HCM cash module fail to close shutter, no notes at slot, ignore
failure, then the shutter is closed

"Retract Slot" is executed after shutter closing

3753 HCM cash module fail to close shutter, no notes at slot, ignore
failure, then the shutter is closed

3754 HCM cash module Downloading the firmware program Updating, please wait…
Hardware version is not the same as the
3755 HCM cash module No need to update
downloaded one
Communication or hardware error, please
3771 HCM cash module Other error check communication configurations, cables
or hardware devices

Communication or hardware error, please

3772 HCM cash module Data sending error check communication configurations, cables
or hardware devices

Communication or hardware error, please

3773 HCM cash module Data receiving timeout check communication configurations, cables
or hardware devices
Software error, Please contact the
3774 HCM cash module Format error of data packet received
manufacturer
Software error, Please contact the
3775 HCM cash module Command error
manufacturer
3776 HCM cash module Unit busy error Initial the unit
Communication or hardware error, please
3777 HCM cash module Data link error check communication configurations, cables
or hardware devices

Communication or hardware error, please

3778 HCM cash module Waiting for command timeout check communication configurations, cables
or hardware devices

50/931
State
Error Code Type Description Recommended Solution
Code

Amount of note withdrawal is not consistent

3779 HCM cash module Count the note amount
with that of dispense in each cassette

Communication or hardware error, please

3780 HCM cash module Serial port operation error check communication configurations, cables
or hardware devices
3781 HCM cash module Abnormal operation Initial the unit
The info after initialization is different from Software error, Please contact the
3782 HCM cash module
that gotten by the unit manufacturer
Software error, Please contact the
3783 HCM cash module Log file error
manufacturer
Communication or hardware error, please
3784 HCM cash module Serial port parameter setup error check communication configurations, cables
or hardware devices

3785 Cash recycling module input parameter error Contact the supplier and update software

The function against notes with reactionary Report error if the function is turned on,
3786 Cash recycling module remarks and altered currency is turned on, but feedback and update the software, otherwise
it fails to send data to BV ignore the error.

Turn the unit off then on, if the problem still

3790 HCM cash module Sensor or motors of the unit work abnormally remains, please refer to the manual and check
the corresponding sensors or motors

3791 HCM cash module BN is not shut down Shut down the shutter and re-initialize it

3792 HCM cash module Front shutter of lower unit is opened Close the shutter and re-initialize it
The stacker is not closed firmly or in
3793 HCM cash module Close the stacker then re-initialize
abnormal status
The transport belt which is used to tie the
3794 HCM cash module Check the belt
notes moves to the end
3795 HCM cash module Notes remain in the stacker Clear the notes
3796 HCM cash module Rear shutter of lower unit is opened Close the shutter and re-initialize it
3797 HCM cash module Upper unit is pulled out Restore the unit and re-initialize
3798 HCM cash module Lower unit is pulled out Restore the unit and re-initialize
3799 HCM cash module The assembly is pulled out while operation Restore the assembly and re-initialize

3800 HCM cash module The assembly is pulled out while operation Restore the assembly and re-initialize

3801 HCM cash module Front shutter of lower unit is opened Close the shutter and re-initialize it

3802 HCM cash module Rear shutter of lower unit is opened Close the shutter and re-initialize it
The transport in stacker is not ready for
3803 HCM cash module initialization when "Ready for next Restore the transport and re-initialize it
transaction"
Illegal nation code is gotten while executing Software error, Please contact the
3804 HCM cash module
"initialization" command manufacturer
3805 HCM cash module Fail to read cassette memory initialize the unit
Cassette type is not the same as that set in
3806 HCM cash module Re-set cassette or replace it
"initialization" command
Note denomination info recorded is not the
3807 HCM cash module Re-set cassette
same as that set in "initialization" command

"Note denomination" is incorrectly set, Software error, Please contact the

3808 HCM cash module
corresponding cassette cannot be found manufacturer

51/931
State
Error Code Type Description Recommended Solution
Code

3809 HCM cash module Deposit box is full Clean the box
No reject cassette is set while executing Software error, Please contact the
3810 HCM cash module
"initialization" command manufacturer
"Frame type" and "Cassette type" parameter
Software error, Please contact the
3811 HCM cash module conflict while executing "initialization"
manufacturer
command
"Note denomination" of reject cassette is not Software error, Please contact the
3812 HCM cash module
set while executing "initialization" command manufacturer

Notes in the same denomination are

Software error, Please contact the
3813 HCM cash module dispensed from different cassette while
manufacturer
executing "initialization" command
"Cassette type" and "Cassette operation"
Software error, Please contact the
3814 HCM cash module parameter conflict while executing
manufacturer
"initialization" command
"Cassette operation" parameter error while Software error, Please contact the
3815 HCM cash module
executing "initialization" command manufacturer

"Info code" parameter error while executing Software error, Please contact the
3816 HCM cash module
"Read denomination definition" manufacturer
3817 HCM cash module cassette is not in position Push the cassette in position
retract cassette or reject casssette setting
Software error, Please contact the
3818 HCM cash module error, only one reject or retract cassette can be
manufacturer
set
Software error, Please contact the
3819 HCM cash module No reject cassette is set in the command
manufacturer
The shutter of input slot is opened while
3820 HCM cash module Close the shutter and re-initialize
executing the command
The note in input slot is ready to be counted,
3821 HCM cash module Illegal operation, please re-initialize
while it is taken away suddenly

The note in input slot is ready to be counted,

3822 HCM cash module Illegal operation, please re-initialize
while it is taken away suddenly

3823 HCM cash module The shutter in input slot is opened with force Close the shutter
3824 HCM cash module Note jam in input slot Clear the jam
3825 HCM cash module cassette 1 position error Restore cassette and re-initialize it
3826 HCM cash module cassette 2 position error Restore cassette and re-initialize it
3827 HCM cash module cassette 3 position error Restore cassette and re-initialize it
3828 HCM cash module cassette 4 position error Restore cassette and re-initialize it
3829 HCM cash module cassette 5 position error Restore cassette and re-initialize it
The damper in input slot is in note-retract
3830 HCM cash module Clear the jam
status, and note jam in dispense position
3831 HCM cash module Note jam in stacker Clear the jam
3832 HCM cash module Note jam in stacker Clear the jam
3833 HCM cash module Transport belt of the stacker is damaged Replace the belt

3834 HCM cash module Note jam in input slot Clear the jam
3835 HCM cash module Note jam in input slot Clear the jam
3836 HCM cash module Note jam in input slot Clear the jam
3837 HCM cash module Note jam in input slot Clear the jam
3838 HCM cash module Note jam in cassette 1 input slot Clean the slot
3839 HCM cash module Note jam in cassette 2 input slot Clean the slot
3840 HCM cash module Note jam in cassette 3 input slot Clean the slot
3841 HCM cash module Note jam in cassette 4 input slot Clean the slot

52/931
State
Error Code Type Description Recommended Solution
Code

3842 HCM cash module Note jam in cassette 5 input slot Clean the slot
3843 HCM cash module Note jam in cassette 1 input slot Clean the slot
3844 HCM cash module Note jam in cassette 2 input slot Clean the slot
3845 HCM cash module Note jam in cassette 3 input slot Clean the slot
3846 HCM cash module Note jam in cassette 4 input slot Clean the slot
3847 HCM cash module Note jam in cassette 5 input slot Clean the slot
Note jam between input slot and transport slot
3848 HCM cash module Clear note jam
of the stacker
3849 HCM cash module Note jam in cash-reject part of cassette sensor Clear note jam
3850 HCM cash module Note jam in cassette 1 Clear note jam
3851 HCM cash module Note jam in cassette 2 Clear note jam
3852 HCM cash module Note jam in cassette 3 Clear note jam
3853 HCM cash module Note jam in cassette 4 Clear note jam
3854 HCM cash module Note jam in cassette 5 Clear note jam
3855 HCM cash module Note jam in transport Clear note jam
3856 HCM cash module Note jam in transport Clear note jam

Over-length note is detected while

3857 HCM cash module dispensering Under-length note is detected Check if note jam in input slot, if is, clear it
while dispensering

Under-length note is detected while

3858 HCM cash module Check if note jam in input slot, if is, clear it
dispensering
Shutter in input slot is in error status or
3859 HCM cash module Check the shutter
cannot be opened
Shutter in input slot is in error status or
3860 HCM cash module Check the shutter
cannot be closed
Incorrect or unacceptable commands are Software error, Please contact the
3861 HCM cash module
received manufacturer
The commands which cannot be executed are Software error, Please contact the
3862 HCM cash module
sent while unit initialization manufacturer
3863 HCM cash module NV error Check NV
Software error, Please contact the
3864 HCM cash module cassette coding error
manufacturer
The cassette required non-existence, or
Software error, Please contact the
3865 HCM cash module incorrect cassette memory, or cassette coding
manufacturer
error
Commands except "Reject then return" are Software error, Please contact the
3866 HCM cash module
received when note reject in input slot manufacturer
Software error, Please contact the
3867 HCM cash module Command sent cannot be executed
manufacturer
3868 HCM cash module Instable power supply of the unit Check the power supply
Check if note jam in cassette sensor,
3869 HCM cash module Note transporting timeout
transport sensor and each cassette
3870 HCM cash module NV hardware works abnormally Repair NV
Transport motor or coding unit in NV works
3871 HCM cash module Repair NV
abnormally
Hardware clock works abnormally while note
3872 HCM cash module Repair NV
calibration
NV has received incorrect command or works
3873 HCM cash module Repair NV
abnormally

53/931
State
Error Code Type Description Recommended Solution
Code

initialize the unit, if the problem remains,

3874 HCM cash module Counting module in NV works abnormally
replace NV
3875 HCM cash module Note transporting abnormally Clear note jam in transport
Transport motor M001 of upper unit works
3876 HCM cash module Check if note jam, if is, clear it
abnormally
Transport motor M004 of upper unit works
3877 HCM cash module Check if note jam, if is, clear it
abnormally
Note jam is detected in stacker before
3878 HCM cash module Clean the stacker
executing the command
Note jam is detected in stacker while
3879 HCM cash module Clean the stacker
executing the command
Note jam is detected in stacker after executing
3880 HCM cash module Clean the stacker
the command

3881 HCM cash module Note jam in stacker Clean the stacker

Motors of transport M201 and M202 work

3882 HCM cash module Clean the stacker
abnormally

Foreign matter is detected in transport which

3883 HCM cash module Clear the foreign matter
the note is not allowed to pass through

Amounts of Note withdrawn and deposited

3884 HCM cash module Check if note jam and count the notes
are not consistent
Check if cassette setup or type of note
3885 HCM cash module More than 30 notes are continuously rejected
deposited is correct
Check if cassette setup or type of note
3886 HCM cash module More than 100 notes are rejected
deposited is correct
3887 HCM cash module No note is detected while transporting Check if note jam in input slot or stacker
3888 HCM cash module reject cassette is full Clear the notes
3889 HCM cash module reject cassette is full Clear the notes
3890 HCM cash module cassette 1 is full Replenish notes
3891 HCM cash module cassette 2 is full Replenish notes
3892 HCM cash module cassette 3 is full Replenish notes
3893 HCM cash module cassette 4 is full Replenish notes
3894 HCM cash module cassette 5 is full Replenish notes
Illegal parameter set-up, withdrawal amount Software error, Please contact the
3895 HCM cash module
is 0 manufacturer
3896 HCM cash module Cassette is empty Replenish notes
Software error, Please contact the
3897 HCM cash module Withdrawal amount over-limit
manufacturer
Illegal parameter of withdrawal command,
3898 HCM cash module the notes withdrawn are more than 200 which Clean the input slot
is the limit amount
Note position error and transport status
3899 HCM cash module Clean the input slot
abnormally in input slot
3900 HCM cash module Note-skew in input slot Clean the input slot
3901 HCM cash module Note position error in input slot Clean the input slot
3902 HCM cash module Note jam in input slot Clean the input slot
3903 HCM cash module Note jam in input slot Clean the input slot
3904 HCM cash module Note position error in input slot Clean the input slot

54/931
State
Error Code Type Description Recommended Solution
Code

Note feeder pulley and motor M102 and

3905 HCM cash module Check the M102 and S143
sensor S143 work abnormally
3906 HCM cash module Note jam while dispensering Clean the input slot
3907 HCM cash module Note jam while dispensering Clean the input slot
3908 HCM cash module fail to feed notes Clean the input slot
3909 HCM cash module Note jam while note feeding Clean the input slot
3910 HCM cash module Note feeding timeout and no note is detected Clean the input slot

3911 HCM cash module Note jam in input slot Clean the input slot

Sensor 143 and driver motor M102 of

3912 HCM cash module Check the M102 and S143
cassette input slot work abnormally
Driver motor M102 of cassette input slot
3913 HCM cash module Check the M102
works abnormally
Driver motor M102 of cassette input slot
3914 HCM cash module Check the M102
works abnormally
The forward-movement of platen in input slot
Check the platen, M103, S131, S133 and
3915 HCM cash module is timeout, motor M103 and sensors S131,
S134
S133 and S134 work abnormally

The backward-movement of platen in input

Check the platen, M103, S131, S133 and
3916 HCM cash module slot is timeout, motor M103 and sensors
S134
S131, S133 and S134 work abnormally
Driver motor M103 of note feeder in input
3917 HCM cash module Clean input slot and check the M103
slot work abnormally
Driver motor M103 of note feeder in input
3918 HCM cash module Check the M103
slot works at abnormal speed
HCM unit, notes separating roller of input
3919 HCM cash module Clean input slot and check the relevant parts
slot is not rotate
input slot notes separating roller motor M101
3920 HCM cash module Check the M101 and S132
or corresponding sensor S132 working error

3921 HCM cash module input slot notes separating roller speed error Clean input slot and check the relevant parts
input slot notes separating roller motor M104
3922 HCM cash module Check the M104
working error
input slot notes separating roller motor M104
3923 HCM cash module Check the M104
working error

3924 HCM cash module Error position of the platen in input slot Check the platen

3925 HCM cash module The platen in input slot is at the front end Check the platen

The forward-movement of platen in input slot

Check the platen, M104, S134, S135 and
3926 HCM cash module is timeout, motor M104 and sensors S134,
S136
S135 and S136 work abnormally

The backward-movement of platen in input

Check the platen, M104, S134, S135 and
3927 HCM cash module slot is timeout, motor M104 and sensors
S136
S134, S135 and S136 work abnormally
Driver M104 of cassette 1 platen works
3928 HCM cash module Check the platen and M104
abnormally
Driver M104 of cassette 1 platen works
3929 HCM cash module Check the platen and M104
abnormally
3930 HCM cash module Note jam in cassette 1 input slot Clear the jam

55/931
State
Error Code Type Description Recommended Solution
Code

Note separating roller in cassette 1 working

3931 HCM cash module Check the roller
error
Cassette 1 notes separating roller motor M402
3932 HCM cash module of cassette 1 and the sensor S414 working Check M502 and S414
error
Check if there is some foreign things in the
3933 HCM cash module Cassette 1 notes separating roller speed error
M402
cassette 1 notes separating roller motor M402
3934 HCM cash module Check the M402
working error
cassette 1 notes separating roller motor M402
3935 HCM cash module Check the M402
working error
In cassette 1, the platen is detected in start
3936 HCM cash module Check the sensors
position and end position
cassette 1 platen backward-movement
3937 HCM cash module Check the sensors
timeout or complete movement is detected

cassette 1 platen forward-movement timeout

3938 HCM cash module Check the sensors
or complete movement is detected

cassette 1 platen backward-movement Check if the cassette 1 sensors work

3939 HCM cash module
timeout or complete movement is detected normally, if do, check the platen
Driver motor M401 of platen lock in cassette
3940 HCM cash module Check the M401
1 works abnormally
Driver motor M401 of platen lock in cassette
3941 HCM cash module Check the M401
1 works abnormally

3942 HCM cash module Note jam in cassette 2 input slot Clear the jam

3943 HCM cash module Note jam is out of cassette 2 input slot Clear the jam
Cassette 2 notes separating roller working
3944 HCM cash module Check the roller contoller
error
Cassette 2 notes separating roller motor M502
3945 HCM cash module Check M502, S513 and S514
and sensors S513 and S514 working error
cassette 2 note feeding error, no note is
3946 HCM cash module Check if note jam
detected
3947 HCM cash module cassette 2 notes separating roller speed error Check the motor controller
cassette 2 note feeding error, no note is
3948 HCM cash module Check if note jam
detected
cassette 2 note feeding error, no note is
3949 HCM cash module Check if note jam
detected
cassette 2 note feeding error, no note is
3950 HCM cash module Check if note jam
detected
3951 HCM cash module Note jam in cassette 2 after note feeding Clear the jam

3952 HCM cash module Note jam in cassette 2 while note feeding Clear the jam
Note-skew is detected while inputting to
3953 HCM cash module Clear the skew note
cassette 2
3954 HCM cash module Note jam in cassette 2 after note feeding Clear the jam
Cassette 2 notes separating roller motor M502
3955 HCM cash module Check the M502
working error
Cassette 2 notes separating roller motor M502
3956 HCM cash module Check the M502
working error
Sensors in cassette 2 work abnormally,
3957 HCM cash module Check the sensors
cassette full and empty is detected

56/931
State
Error Code Type Description Recommended Solution
Code

In cassette 2, the platen is detected in start

3958 HCM cash module Check the sensors
position and end position
cassette 2 platen backward-movement
3959 HCM cash module Check the sensors
timeout or complete movement is detected

cassette 2 platen forward-movement timeout Check if the cassette 2 sensors work

3960 HCM cash module
or complete movement is detected normally, if do, check the platen

cassette 2 platen forward-movement timeout

3961 HCM cash module Check the sensors
or complete movement is detected
Driver motor M501 of platen lock in cassette
3962 HCM cash module Check the M501
2 works abnormally
Fail to close G503 control valve of platen
3963 HCM cash module Check the G503
lock in cassette 2
Fail to open G503 control valve of platen lock
3964 HCM cash module Check the G503
in cassette 2

3965 HCM cash module Note jam in cassette 3 input slot Clear the jam

3966 HCM cash module Note jam is out of cassette 3 input slot Clear the jam
Cassette 3 notes separating roller working
3967 HCM cash module Check the roller contoller
error
Cassette 3 notes separating roller motor M602
3968 HCM cash module Check M602, S613 and S614
and sensors S613 and S614 working error
cassette 3 note feeding error, no note is
3969 HCM cash module Check if note jam
detected
3970 HCM cash module cassette 3 notes separating roller speed error Check the roller contoller
cassette 3 note feeding error, no note is
3971 HCM cash module Check if note jam
detected
Note jam in cassette 3 input slot while
3972 HCM cash module Clear the note and transport
recycling
3973 HCM cash module Note feeding error in cassette 3 Check if the note is inserted correctly

3974 HCM cash module Note jam in cassette 3 after note feeding Clear the jam

3975 HCM cash module Note jam in cassette 3 while note feeding Clear the jam
Note-skew is detected while inputting to
3976 HCM cash module Clear the skew note
cassette 3
3977 HCM cash module Note jam in cassette 3 after note feeding Clear the jam
cassette 3 notes separating roller motor M602
3978 HCM cash module Check the M602
working error
cassette 3 notes separating roller motor M602
3979 HCM cash module Check the M602
working error
Sensors in cassette 3 work abnormally,
3980 HCM cash module Check the sensors
cassette full and empty is detected

In cassette 3, the platen is detected in start Check if the cassette 3 sensors work
3981 HCM cash module
position and end position normally, if do, check the platen

cassette 3 platen backward-movement Check if the cassette 3 sensors work

3982 HCM cash module
timeout or complete movement is detected normally, if do, check the platen

cassette 3 platen backward-movement Check if the cassette 3 sensors work

3983 HCM cash module
timeout or complete movement is detected normally, if do, check the platen

57/931
State
Error Code Type Description Recommended Solution
Code

cassette 3 platen backward-movement Check if the cassette 3 sensors work

3984 HCM cash module
timeout or complete movement is detected normally, if do, check the platen
Driver motor M601 of platen lock in cassette
3985 HCM cash module Check the M601
3 works abnormally
Fail to close G603 control valve of platen
3986 HCM cash module Check the G703
lock in cassette 3
Fail to open G603 control valve of platen lock
3987 HCM cash module Check the G703
in cassette 3

3988 HCM cash module Note jam in cassette 3 input slot Clear the jam

3989 HCM cash module Note jam is out of cassette 3 input slot Clear the jam
cassette 4 notes separating roller working
3990 HCM cash module Check the roller contoller
error
cassette 4 notes separating roller motor M702
3991 HCM cash module Check M702, S713 and S714
and sensors S713 and S714 working error
cassette 4 note feeding error, no note is
3992 HCM cash module Check if note jam
detected
3993 HCM cash module cassette 4 notes separating roller speed error Check the roller contoller
cassette 4 note feeding error, no note is
3994 HCM cash module Check if note jam
detected
3995 HCM cash module cassette 4 feeder works abnormally Check the feeder
3996 HCM cash module Note jam while note recycling in cassette 4 Clear the jam

3997 HCM cash module Note jam after note feeding in cassette 4 Clear the jam

3998 HCM cash module Note jam while note feeding in cassette 4 Clear the jam
Note-skew is detected while inputting to
3999 HCM cash module Clear the jam
cassette 4
4000 HCM cash module Note jam after note feeding in cassette 4 Clear the jam
cassette 4 notes separating roller motor M702
4001 HCM cash module Check the M702
working error
cassette 4 notes separating roller motor M702
4002 HCM cash module Check the M702
working error
Sensors in cassette 4 work abnormally,
4003 HCM cash module Check the sensors
cassette full and empty is detected

In cassette 4, he platen is detected in start Check if the cassette 4 sensors work

4004 HCM cash module
position and end position normally, if do, check the platen

cassette 4 platen backward-movement Check if the cassette 4 sensors work

4005 HCM cash module
timeout or complete movement is detected normally, if do, check the platen

cassette 4 platen forward-movement timeout Check if the cassette 4 sensors work

4006 HCM cash module
or complete movement is detected normally, if do, check the platen

cassette 4 platen forward-movement timeout Check if the cassette 4 sensors work

4007 HCM cash module
or complete movement is detected normally, if do, check the platen
Driver motor M701 of platen lock in cassette
4008 HCM cash module Check the M701
4 works abnormally
Fail to close G703 control valve of platen
4009 HCM cash module Check the G703
lock in cassette 4
Fail to open G703 control valve of platen lock
4010 HCM cash module Check the G703
in cassette 4

58/931
State
Error Code Type Description Recommended Solution
Code

4011 HCM cash module Note jam in cassette 5 input slot Clear the jam

4012 HCM cash module Note jam is out of cassette 5 input slot Clear the jam
Cassette 5 notes separating roller working
4013 HCM cash module Check the roller contoller
error
cassette 5 notes separating roller motor M802
4014 HCM cash module Check M802, S813 and S814
and sensors S813 and S814 working error
cassette 5 note feeding error, no note is
4015 HCM cash module Check if note jam
detected
4016 HCM cash module cassette 5 notes separating roller speed error Check the roller contoller

4017 HCM cash module Note jam while note recycling in cassette 5 Clear the jam

4018 HCM cash module No note is detected while feeding Check if note jam, if is, clear the jam

4019 HCM cash module No note is detected while feeding Check if note jam, if is, clear the jam

4020 HCM cash module Note jam after note feeding in cassette 5 Clear the jam

4021 HCM cash module Note jam while note feeding in cassette 5 Clear the jam
Note-skew is detected while inputting to
4022 HCM cash module Clear the jam
cassette 5
4023 HCM cash module Note jam after note feeding in cassette 5 Clear the jam
cassette 5 notes separating roller motor M802
4024 HCM cash module Check the M802
wokring error
cassette 5 notes separating roller motor M802
4025 HCM cash module Check the M802
wokring error
In cassette 5, the platen is detected in start
4026 HCM cash module Check the sensors
position and end position
In cassette 5, the platen is detected in start Check if the cassette 5 sensors work
4027 HCM cash module
position and end position normally, if do, check the platen

cassette 5 platen backward-movement Check if the cassette 5 sensors work

4028 HCM cash module
timeout or complete movement is detected normally, if do, check the platen

cassette 5 platen forward-movement timeout Check if the cassette 5 sensors work

4029 HCM cash module
or complete movement is detected normally, if do, check the platen

cassette 5 platen forward-movement timeout Check if the cassette 5 sensors work

4030 HCM cash module
or complete movement is detected normally, if do, check the platen
Driver motor M801 of platen lock in cassette
4031 HCM cash module Check the M801
5 works abnormally
Fail to close G803 control valve of platen
4032 HCM cash module Check the G803
lock in cassette 5
Fail to open G803 control valve of platen lock
4033 HCM cash module Check the G803
in cassette 5
4034 HCM cash module Note jam in transport Clear the jam
4035 HCM cash module Note jam in transport Clear the jam
4036 HCM cash module Shutter opening timeout Check the shutter
Check if the USB cable connecting BV to
4042 HCM cash module Fail to communicate with the BV board
HCM works abnormal
4043 HCM cash module Fail to save sequence number image file Re-send the command
4044 HCM cash module Fail to operate the data libraries Re-send the command

59/931
State
Error Code Type Description Recommended Solution
Code

4045 HCM cash module Retrieval failed Re-send the command

4046 HCM cash module Fail to delete the image file Re-send the command
4047 HCM cash module Back up failed Re-send the command
4048 HCM cash module Fail to operate the SQL file Re-send the command
4049 HCM cash module Data libraries being backed up Re-send the command
Updating file error, please contact the
4050 HCM cash module Fail to open files
providers
Updating file error, please contact the
4051 HCM cash module Fail to read files
providers
4052 HCM cash module ROM36V error Hardware error, please contact the providers

4053 HCM cash module ROM+15V error Hardware error, please contact the providers

4054 HCM cash module ROM-15V error Hardware error, please contact the providers

4055 HCM cash module Validating program writing error Hardware error, please contact the providers

4056 HCM cash module IPL data writing error Hardware error, please contact the providers

4057 HCM cash module DES writing error Hardware error, please contact the providers

4058 HCM cash module ROM writing error Hardware error, please contact the providers

4059 HCM cash module Not download program 4, 5, 7 Hardware error, please contact the providers

4060 HCM cash module Version mismatch Hardware error, please contact the providers

4061 HCM cash module Name mismatch Hardware error, please contact the providers

4062 HCM cash module Last frame download illegal address Hardware error, please contact the providers

4063 HCM cash module In between frame download illegal address Hardware error, please contact the providers

4064 HCM cash module Illegal address over-limit Hardware error, please contact the providers

4065 HCM cash module Illegal download of first frame Hardware error, please contact the providers

4066 HCM cash module Receive illegal data Hardware error, please contact the providers

4067 HCM cash module Undefined file sequence Hardware error, please contact the providers

4068 HCM cash module Illegal data downloading Hardware error, please contact the providers

4069 HCM cash module File sequence is changed Hardware error, please contact the providers

4070 HCM cash module Illegal files downloading Hardware error, please contact the providers

4071 HCM cash module Fail to download reboot Hardware error, please contact the providers
Downloading the same program as the
4072 HCM cash module Hardware error, please contact the providers
previous one
4073 HCM cash module Receive data after downloading data packet Hardware error, please contact the providers

4074 HCM cash module Verification error Hardware error, please contact the providers

4075 HCM cash module Ignore data received Hardware error, please contact the providers

4076 HCM cash module Switching to download mode timeout Hardware error, please contact the providers

4077 HCM cash module Call alarm while switching to download mode Hardware error, please contact the providers

60/931
State
Error Code Type Description Recommended Solution
Code

Communication error while switching to

4078 HCM cash module Hardware error, please contact the providers
download mode
4079 HCM cash module Writing memory timeout Hardware error, please contact the providers

4080 HCM cash module Writing memory alarm Hardware error, please contact the providers

4081 HCM cash module Communication error while writing memory Hardware error, please contact the providers

4082 HCM cash module Re-start timeout Hardware error, please contact the providers

4083 HCM cash module Restart alarm Hardware error, please contact the providers

4084 HCM cash module Communication failure in re-start Hardware error, please contact the providers

BV has received the version which cannot be

4085 HCM cash module Hardware error, please contact the providers
updated (BV configuration error)
Note jam in transport between cassette 3 and
4086 HCM cash module Clear the note jam
cassette 5 input slots
Note jam in transport between cassette 3 and
4087 HCM cash module Clear the note jam
cassette 4 input slots
Note jam in transport between cassette 1 and
4088 HCM cash module Clear the note jam
cassette 3 input slots
Note jam in transport between cassette 1 and
4089 HCM cash module Clear the note jam
cassette 2 input slots
Note jam in transport between NV and
4090 HCM cash module Clear the note jam
cassette 1
Note jam in transport between NV and
4091 HCM cash module Clear the note jam
cassette 1
Note jam in transport between NV and input
4092 HCM cash module Clear the note jam
slot
Note jam in transport between NV and
4093 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and input
4094 HCM cash module Clear the note jam
slot
Note jam in transport between input slot and
4095 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4096 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4097 HCM cash module Clear the note jam
cassette 1
Note jam in transport between NV and
4098 HCM cash module Clear the note jam
cassette 1
4099 HCM cash module Note jam in cassette 1 input slot transport Clear the note jam
Note jam in transport between cassette 1 and
4100 HCM cash module Clear the note jam
cassette 2 input slots
Note jam in transport between cassette 1 and
4101 HCM cash module Clear the note jam
cassette 3
4102 HCM cash module Note jam in cassette 3 input slot transport Clear the note jam
Note jam in transport between cassette 3 and
4103 HCM cash module Clear the note jam
cassette 4 input slots
Note jam in transport between cassette 3 and
4104 HCM cash module Clear the note jam
cassette 5 input slots
Note jam in transport between input slot and
4105 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4106 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4107 HCM cash module Clear the note jam
stacker
4108 HCM cash module Note jam in NV transport Clear the note jam

61/931
State
Error Code Type Description Recommended Solution
Code

4109 HCM cash module Note jam in NV transport Clear the note jam
Note jam in transport between NV and
4110 HCM cash module Clear the note jam
cassette 1
Note jam in transport between NV and
4111 HCM cash module Clear the note jam
cassette 1
Note jam in transport between NV and input
4112 HCM cash module Clear the note jam
slot
4113 HCM cash module Note jam in NV transport Clear the note jam
Note jam in transport between NV and
4114 HCM cash module Clear the note jam
stacker
4115 HCM cash module Note jam in stacker input slot transport Clear the note jam
Note transport between two sensors slowly,
4116 HCM cash module front-end of note is detected, while back-end Ignore
is not
Note transport between two sensors slowly,
4117 HCM cash module front-end of note is detected, while back-end Ignore
is not

4118 HCM cash module Note jam in cassette 5 input slot transport Clear the note jam

4119 HCM cash module Note jam in cassette 4 input slot transport Clear the note jam

4120 HCM cash module Note jam in cassette 3 input slot transport Clear the note jam

4121 HCM cash module Note jam in cassette 2 input slot transport Clear the note jam

4122 HCM cash module Note jam in cassette 1 input slot transport Clear the note jam
Note jam in transport between NV and
4123 HCM cash module Clear the note jam
cassette 1 upper cabinet
Note jam in transport between NV and
4124 HCM cash module Clear the note jam
cassette 1 upper cabinet
4125 HCM cash module Note jam in NV transport Clear the note jam
Note jam in transport between NV and input
4126 HCM cash module Clear the note jam
slot
4127 HCM cash module Note jam in NV transport Clear the note jam
Note jam in transport between NV and input
4128 HCM cash module Clear the note jam
slot
Note jam in transport between NV and
4129 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4130 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4131 HCM cash module Clear the note jam
stacker
Note jam in transport between NV and
4132 HCM cash module Clear the note jam
stacker
4133 HCM cash module Note jam between cassette 1 and NV Clear the note jam

Note jam in input slot, or in transport between

4134 HCM cash module Clear the note jam
input slot to stacker
4135 HCM cash module Note jam in input slot Clear the note jam
Note jam in input slot transport or in cassette
4136 HCM cash module Clear the note jam
1
Note jam between input slot and NV, or in
4137 HCM cash module Clear the note jam
cassette 1
Note jam in transport between cassette 2 input
4138 HCM cash module Clear the note jam
slot and cassette 2
Note jam in input slot, or in transport between
4139 HCM cash module Clear the note jam
input slot to stacker

62/931
State
Error Code Type Description Recommended Solution
Code

Note jam in transport between cassette 3 input

4140 HCM cash module Clear the note jam
slot and cassette 3
Note jam in input slot, or in transport between
4141 HCM cash module Clear the note jam
stacker and NV
Note jam in transport between cassette 4 input
4142 HCM cash module Clear the note jam
slot and cassette 4
Note jam between NV and input slot, or NV
4143 HCM cash module Clear the note jam
and stacker
Note jam in transport between NV and
4144 HCM cash module Clear the note jam
cassette 5
Note jam in transport between NV and
4145 HCM cash module Clear the note jam
cassette 1
4146 HCM cash module Note jam in NV transport Clear the note jam

Upper reject cassette shutter (URJB) is full or

4147 HCM cash module notes retracted is more than (URJB) capacity Ignore
(100 notes)

Upper reject cassette shutter (URJB) is

4148 HCM cash module Lock URJB shutter
unlocked
While executing retract stacker command,
4149 HCM cash module Software error, please contact the providers
noteCONDITION initialization error

Check if the shutter works normally. If it is

4150 HCM cash module Fail to close the shutter after retract command
hardware error, please contact the providers

Check if the shutter works normally. If it is

4151 HCM cash module Fail to close the shutter after retract command
hardware error, please contact the providers
4152 HCM cash module Shutter is forced to open Close the shutter
Check if the shutter works normally. If it is
4153 HCM cash module Fail to close the shutter after retract command hardware error, Please contact the
manufacturer
After downloading, firmware version is Re-download, if fails, Please contact the
4158 HCM cash module
inconsistent with the downloaded one manufacturer
Re-download, if fails, Please contact the
4159 HCM cash module Fail to switch to firmware update mode
manufacturer
Check if firmware version is updated
Fail to restore link after downloading (check
4160 HCM cash module successfully, if it fails, re-download. If it still
if upper layer is updated successfully)
fails, Please contact the manufacturer
Re-download, if fails, Please contact the
4161 HCM cash module Fail to download firmware
manufacturer
Downloading catalogue error, or catalogue
Firmware downloaded non-existence or
4162 HCM cash module downloaded is incomplete, Please contact the
incomplete
manufacturer
Hardware or software error, Please contact
4163 HCM cash module Stop by start-up operation
the manufacturer
Hardware or software error, Please contact
4164 HCM cash module System and DLL interface non-existence
the manufacturer
Hardware or software error, Please contact
4165 HCM cash module Re-start without data response
the manufacturer
Hardware or software error, Please contact
4166 HCM cash module Sudden-stop
the manufacturer
Hardware or software error, Please contact
4167 HCM cash module Parameter error: Function error
the manufacturer
Hardware or software error, Please contact
4168 HCM cash module Parameter error
the manufacturer
Hardware or software error, Please contact
4169 HCM cash module Parameter error: Driver handle inconsistent
the manufacturer

63/931
State
Error Code Type Description Recommended Solution
Code

Hardware or software error, Please contact

4170 HCM cash module Power drop-off: Driver lost
the manufacturer
Hardware or software error, Please contact
4171 HCM cash module Abnormal protocol or response: Link error
the manufacturer
Hardware or software error, Please contact
4172 HCM cash module Data inputted error
the manufacturer
Hardware or software error, Please contact
4173 HCM cash module Data outputted error
the manufacturer
Hardware or software error, Please contact
4174 HCM cash module Data inputted or outputted error
the manufacturer
Hardware or software error, Please contact
4175 HCM cash module Over-connect the device
the manufacturer
Hardware or software error, Please contact
4176 HCM cash module Over-link thread
the manufacturer
Hardware or software error, Please contact
4177 HCM cash module BCC verification error
the manufacturer
Hardware or software error, Please contact
4178 HCM cash module Size of data inputted error
the manufacturer
Hardware or software error, Please contact
4179 HCM cash module Size of data outputted error
the manufacturer
Hardware or software error, Please contact
4180 HCM cash module The size of data inputted or outputted error
the manufacturer
Hardware or software error, Please contact
4181 HCM cash module Link timeout error
the manufacturer
Hardware or software error, Please contact
4182 HCM cash module Command timeout error
the manufacturer
Hardware or software error, Please contact
4183 HCM cash module Program error: Close USB error
the manufacturer
Hardware or software error, Please contact
4184 HCM cash module Program error: Open USB error
the manufacturer
Hardware or software error, Please contact
4185 HCM cash module Program error: Sending busy error
the manufacturer
Hardware or software error, Please contact
4186 HCM cash module Program error: Receiving busy error
the manufacturer
Hardware or software error, Please contact
4187 HCM cash module Program error: : Downloading firmware error
the manufacturer
Hardware or software error, Please contact
4188 HCM cash module Program error: Memory distribution error
the manufacturer
Hardware or software error, Please contact
4189 HCM cash module Program error: Handle error
the manufacturer
Hardware or software error, Please contact
4190 HCM cash module Program error: Registry error
the manufacturer
Hardware or software error, Please contact
4191 HCM cash module Program error: Driver connection error
the manufacturer
Hardware or software error, Please contact
4192 HCM cash module Program error: Setting thread error
the manufacturer
Hardware or software error, Please contact
4193 HCM cash module Program error: Message transforming error
the manufacturer
Hardware or software error, Please contact
4194 HCM cash module Program error: Trace error
the manufacturer
Program error: While sending the command, Hardware or software error, Please contact
4195 HCM cash module
verification installation error the manufacturer

Program error: While sending the command, Hardware or software error, Please contact
4196 HCM cash module
verification installation error the manufacturer

Program error: While receiving the command, Hardware or software error, Please contact
4197 HCM cash module
verification installation error the manufacturer

Program error: While receiving the command, Hardware or software error, Please contact
4198 HCM cash module
verification installation error the manufacturer

64/931
State
Error Code Type Description Recommended Solution
Code

4201 MiniMech dispenser no notes are detected during retracting The note is taken away, ignore

4202 MiniMech dispenser Timeout, notes retracted Record the amount of retracted notes

4203 MiniMech dispenser no notes at slot for retracting The note is taken away, ignore

4204 MiniMech dispenser When execute PURGE, the note is presented Take the note back and keep a record

4211 MiniMech dispenser Invalid withdrawal amount Input error, ignore

Beyond the maximum withdrawal amount
4212 MiniMech dispenser Input error, ignore
(100 notes)
4213 MiniMech dispenser Hardware configuration error Check the configuration file

4214 MiniMech dispenser The amount of note presented is wrong cassette interface executing error, ignore

4215 MiniMech dispenser Foreign matter at notes feeder slot Check the slot and clean the foreign matter

4216 MiniMech dispenser Exit slot sensor is dirty Clean the sensor with cotton bud
Check if the cassette is empty, if it is placed
4220 MiniMech dispenser fail to feed notes
properly or is in position
Take the note or foreign matter away and
4221 MiniMech dispenser Abnormal note at dispenser slot
keep a record
Check the notes in the cassette and check if
4222 MiniMech dispenser The note is too long
the notes are laid in alignment
Clean the jammed note and record the
4223 MiniMech dispenser Note jam at dispenser slot
amount
Check if foreign matter is jammed at the
4224 MiniMech dispenser Transport error transport, or if the sate switch of control
board is on
Module error, Please contact the
4225 MiniMech dispenser NV error
manufacturer
Module error, Please contact the
4226 MiniMech dispenser Transport diverter error
manufacturer
Clean the slot, if the problem still occurs,
4227 MiniMech dispenser Counting error of exit slot
Please contact the manufacturer
Module error, Please contact the
4228 MiniMech dispenser NV error
manufacturer
Check if the note size is illegal, and re-start
4229 MiniMech dispenser Too many notes are retracted one time
"Learning note", then repair notes feeder
Module error, Please contact the
4230 MiniMech dispenser Control board memory error
manufacturer
Communication or hardware error, please
4231 MiniMech dispenser Operation timeout check if communication line and hardware
device is normal
Check if the note size is illegal, and re-start
4232 MiniMech dispenser Note queue error
"Learning note"
Software error, Please contact the
4233 MiniMech dispenser In valid command is accepted
manufacturer
4234 MiniMech dispenser Cash-out when initialization Record the note information

4235 MiniMech dispenser Other errors Contact the supplier and update the software

4248 MiniMech dispenser Too many notes requested Contact the supplier and update the software

4249 MiniMech dispenser Invalid requesting command Contact the supplier and update the software

4250 MiniMech dispenser Dispenser slot counting error Contact the supplier and update the software

65/931
State
Error Code Type Description Recommended Solution
Code

4251 MiniMech dispenser DMS non-existence Check if DMS is power-on and is used
Safe module authentication error/no
4252 MiniMech dispenser DMS error, Please contact the manufacturer
authentication
Check if the communication parameter is
4253 MiniMech dispenser Sate module authentication error correct; DMS error, Please contact the
manufacturer
Software error, Please contact the
4254 MiniMech dispenser Data verification error
manufacturer
Software error, Please contact the
4255 MiniMech dispenser Serial port operation error
manufacturer
1. Check if the cassette is empty;
2. Check if the note is placed;
4260 MiniMech dispenser fail to feed notes
3. Check if note feeder sensor error, if is,
clean or replace it
1. Check if the note is at exit slot, if is, please
4261 MiniMech dispenser Abnormal note at exit slot clear the note;
2. Check if exit diverter error
1. Please check the note size;
4262 MiniMech dispenser Note at the exit for longer time 2. Check if exit sensor error, if is, please
clean or replace it
1. Check if the note is jammed at the exit,
4263 MiniMech dispenser Note jam at exit slot remove the note;
2. Check if exit mechanism error
1. Check if note is jammed in transport, if is,
remove the note;
4264 MiniMech dispenser Transport error 2. Pulse disk sensor error, Replace the error
sensor;
3. Transport motor error, replace the motor

1. Double note detector error, clean or

4265 MiniMech dispenser Double note detector error replace it;
2. Double detector mechanism error

1. Check if note is jammed at the diverter;

4266 MiniMech dispenser Diverter error
2. Diverter mechanism error
1. Exit sensor error, Clean and replace the
sensor;
4267 MiniMech dispenser Counting error at exit slot
2. Exit mechanism error;
3. Control board error, replace it
1. Check if note is jammed in feed chennel, if
4268 MiniMech dispenser Note feed channel error is, remove the note;
2. Feeder channel mechanism error
1. Check note size, or execute learning-notes
4269 MiniMech dispenser Too many note retracted again;
2. Check the note feeder
Switch control board off then on and execute
4270 MiniMech dispenser Control board memory parameter error learning-notes, if the problem still remains,
replace the control board
Check if the communication cable or
4271 MiniMech dispenser Operation timeout
hardware is abnormal
Switch control off then on, if the problem
4272 MiniMech dispenser Control board error
still remains, replace the control board
Software error, Please contact the
4273 MiniMech dispenser Invalid command parameters
manufacturer
Switch control off then on, if the problem
4274 MiniMech dispenser Reset error
still remains, replace the control board
Communication or hardware error, please
Serial port isn't opened/fail to be
4291 MiniMech dispenser check if communication line and
opened/communication error
configuration file is normal

66/931
State
Error Code Type Description Recommended Solution
Code

ATM configuration file error or

Check if the communication parameter of
4292 MiniMech dispenser Communication component initialization
configuration file is correct
error
4293 MiniMech dispenser NAK returned (re-send command) Ignore

4294 MiniMech dispenser Fail to send command Communication error

4295 MiniMech dispenser Command or command parameter error Contact the supplier and update the software

4296 MiniMech dispenser Format of data received error Contact the supplier and update the software

4297 MiniMech dispenser Length of data received error Contact the supplier and update the software
Data received is found to be wrong after Software error, Please contact the
4298 MiniMech dispenser
verification manufacturer
Check if the communication parameter of
4299 MiniMech dispenser Serial port communication timeout
configuration file is correct

4301 Manual card reader No card Status code, need no handling

4302 Manual card reader Cards are detected Status code, need no handling

4303 Manual card reader There are cards in the card reader Status code, need no handling
Undefined command (command inputted can Software error, Please contact the
4331 DIP card reader
not be identified) manufacturer
4332 DIP card reader Unsupported command Contact the supplier and update the software

4333 DIP card reader Command data error Contact the supplier and update the software

initialize the card reader, if the problem still

4334 DIP card reader Sensor abnormal
remains, replace the card reader

1. The user card is not standard card or is

damaged, ignore;
4335 DIP card reader Fail to read or other error
2. If the problem occurs repeatedly, please
check and repair the card reader

1. The user card is not standard card or is

damaged, ignore;
4336 DIP card reader No start sign STX in card data
2. If the problem occurs repeatedly, please
check and repair the card reader

1. The user card is not standard card or is

Not detect correct vertical redundancy damaged, ignore;
4337 DIP card reader
checking (VRC) code 2. If the problem occurs repeatedly, please
check and repair the card reader

1. The user card is not standard card or is

damaged, ignore;
4338 DIP card reader No end sign ETX in card data
2. If the problem occurs repeatedly, please
check and repair the card reader

1. The user card is not standard card or is

Not detect correct longitudinal redundancy damaged, ignore;
4339 DIP card reader
checking (LRC) code 2. If the problem occurs repeatedly, please
check and repair the card reader

1. The user card is not standard card or is

No magnetic strip or the card can not be damaged, ignore;
4340 DIP card reader
decoded 2. If the problem occurs repeatedly, please
check and repair the card reader

67/931
State
Error Code Type Description Recommended Solution
Code

1. The user card is not standard card or is

damaged, ignore;
4341 DIP card reader SS-ES-LRC card, i.e. non-data card
2. If the problem occurs repeatedly, please
check and repair the card reader
initialize the card reader after the power
4342 DIP card reader Power signal detecting failure, power down
recover
initialize the card reader after the power
4343 DIP card reader POWER-LINE (VCC) signal abnormal
recover
4344 DIP card reader Receiving ATR error Invalid IC card, initialize the card reader
Unsupported communication protocol by IC
4345 DIP card reader Unsupported IC card, ignore
card (or SAM card)
IC card (or SAM card) communication error
4346 DIP card reader Unsupported IC card, ignore
(no response)
4347 DIP card reader IC card data communication error Unsupported IC card, ignore
Sending IC card communication command
4348 DIP card reader before receiving ATR, as a result, command Contact the supplier and update the software
sequence error
IC card (or SAM card) returns ATR;
4349 DIP card reader Unsupported IC card, ignore
ISO/IEC7816-3 isn't supported by IC card

IC card (or SAM card) return ATR; EMV'96

4350 DIP card reader Unsupported IC card, ignore
VER3.1.1 isn't supported by IC card

1. Hardware error, initialize the card reader;

4351 DIP card reader F-ROM writing error 2. If the problem occurs repeatedly, replace
the card reader

1. Hardware error, initialize the card reader;

4352 DIP card reader EEPROM operation error 2. If the problem occurs repeatedly, replace
the card reader

4353 DIP card reader Invalid data returned Contact the supplier and update the software

4354 DIP card reader Undefined error Contact the supplier and update the software
1. initialize the card reader;
4355 DIP card reader Illegal response data 2. If the problem occurs repeatedly, replace
the card reader
Hardware or communication error, please
4356 DIP card reader Communication timeout check if the communication cable or
hardware device is abnormal

Hardware or communication error, please

4357 DIP card reader ACK answer signal hasn't been received check if the communication cable or
hardware device is abnormal

Hardware or communication error, please

Correct ACK answer signal hasn't been
4358 DIP card reader check if the communication cable or
received
hardware device is abnormal

Hardware or communication error, please

4359 DIP card reader Serial port operation error check if the communication cable or
hardware device is abnormal

Hardware or communication error, please

4360 DIP card reader Fail to send data at serial port check if the communication cable or
hardware device is abnormal

68/931
State
Error Code Type Description Recommended Solution
Code

Hardware or communication error, please

4361 DIP card reader Fail to receive data at serial port check if the communication cable or
hardware device is abnormal

Hardware or communication error, please

4362 DIP card reader Data frame detecting error check if the communication cable or
hardware device is abnormal

4371 DIP card reader Security unit program checking error Replace the errory equipment

Power-on and initialize the machine, if the

4372 DIP card reader the security unit error problem still remains, examine and repair the
errory equipment
4373 DIP card reader Metal is detected by security unit Clean the jammed card manually
4701 SDD dispenser Low level (too few notes) Replenish notes
4702 SDD dispenser Notes are retracted during initialization Notes in transport, warning, ignore

4703 SDD dispenser Notes are presented during initialization Please check the account
Notes may have been taken away when
4704 SDD dispenser no notes are detected during retracting
retracted, warning, ignore
User has not taken away notes in time,
4705 SDD dispenser Timeout, notes retracted
warning message, ignore
Check if the communication cable or
4711 SDD dispenser Fail to send command
hardware is in trouble
Check if the communication cable or
4712 SDD dispenser Fail to receive command
hardware is in trouble
Check if the communication cable or
4713 SDD dispenser Frame detecting error
hardware is in trouble
Check if the communication cable or
4714 SDD dispenser BCC verification error
hardware is in trouble
Check if the communication cable or
4715 SDD dispenser Serial port operation error
hardware is in trouble
4716 SDD dispenser Invalid command received Contact the supplier and update the software

Please check the account, and initialize the

4717 SDD dispenser The amount of notes dispensed is wrong dispenser, if the problem still remains, Please
contact the manufacturer

initialize the dispenser and check if the

4718 SDD dispenser Fail to reset
control board indicator is normal
Remove possible jammed notes and clean
4719 SDD dispenser input slot is jammed
related sensors
Remove possible jammed notes and clean
4720 SDD dispenser Exit slot is jammed
related sensors
4721 SDD dispenser Exit sensor is dirty Clean the exit sensor
4722 SDD dispenser No notes at exit when retracted Please check if the notes are at exit
Software error, Please contact the
4723 SDD dispenser Other software errors
manufacturer
Check if the cassette is empty, or if the
4730 SDD dispenser Note feed failure cassette is not in the carrier, of if its hardware
setup error
Remove the jammed notes and clean the
4731 SDD dispenser Abnormal note at feeder
feeder sensor
Remove the jammed notes and clean the
4732 SDD dispenser Abnormal note at double note detector
double note detector
Remove the jammed notes and clean the exit
4733 SDD dispenser Abnormal note at exit slot
sensor
4734 SDD dispenser Over-length note at exit slot Check and remove the note

69/931
State
Error Code Type Description Recommended Solution
Code

Remove the jammed notes and clean the exit

4735 SDD dispenser Abnormal note at exit slot
sensor
Check if the timing wheel is in improper
4736 SDD dispenser Abnormal timing wheel position or has been damaged, if is, initialize
the dispenser
Check if the double note detector is in
4737 SDD dispenser Double note detector error improper position or becomes loose, if is,
initialize the dispenser
4738 SDD dispenser Diverter error Check related mechanism
Exit sensor is too dirty or broken down, clean
4739 SDD dispenser Exit sensor counting error
or replace it
Note missing is detected by double note Check if abnormal note is at the transport,
4740 SDD dispenser
detector and initialize the dispenser

4741 SDD dispenser Too many notes are retracted one time Check note size and quality
Clear the jammed note and initialize the
4742 SDD dispenser Note jam at exit slot
dispenser
Switch power off and re-start the dispenser, if
4743 SDD dispenser Abnormal control board CPU the problem still remains, replace the control
board
Switch power off and re-start the dispenser, if
4744 SDD dispenser Control board hardware error the problem still remains, replace the control
board
Switch power off and re-start the dispenser, if
4745 SDD dispenser Control board hardware error the problem still remains, replace the control
board
Switch power off and re-start the dispenser, if
4746 SDD dispenser Control board hardware error the problem still remains, replace the control
board
Check if the communication cable or
4747 SDD dispenser Operation timeout
hardware is abnormal
Switch power off and re-start the dispenser, if
4748 SDD dispenser Control board hardware error the problem still remains, replace the control
board
Check if the control board setup is changed
Communication setup is changed after
4749 SDD dispenser manually during transaction, and restart the
module startup
dispenser
4750 SDD dispenser cassette empty Replenish notes
Beyond maximum withdrawal amount (100
4751 SDD dispenser Contact the supplier and update the software
notes)
4752 SDD dispenser Configuration file error Contact the supplier and update the software

4753 SDD dispenser Counting error at exit slot Clean or replace the exit counting sensor

4780 SDD dispenser DMM non-existence Contact the supplier and update the software

4781 SDD dispenser DMM authentication error/ no authentication Contact the supplier and update the software

4782 SDD dispenser DMM initialization error Contact the supplier and update the software
serial port not opened/fail to be Check if the communication cable or
4791 SDD dispenser
opened/communication error hardware device is abnormal
ATM configuration file error or
4792 SDD dispenser Contact the supplier and update the software
CommManager component initialization error
Hardware or software error, please check if
4793 SDD dispenser NAK returned, re-send command the communication cable or hardware device
is abnormal

70/931
State
Error Code Type Description Recommended Solution
Code

Hardware or software error, please check if

4794 SDD dispenser Fail to send command the communication cable or hardware device
is abnormal
Hardware or software error, please check if
4795 SDD dispenser Command or command parameter error the communication cable or hardware device
is abnormal
Hardware or software error, please check if
4796 SDD dispenser Format of data received is wrong the communication cable or hardware device
is abnormal
Hardware or software error, please check if
4797 SDD dispenser Length of data received is wrong the communication cable or hardware device
is abnormal
Hardware or software error, please check if
The data received is found to be wrong after
4798 SDD dispenser the communication cable or hardware device
verification
is abnormal
Hardware or software error, please check if
4799 SDD dispenser Serial port communication timeout the communication cable or hardware device
is abnormal
4810 PR2 passbook printer Printer is in offline state or its cover is opened Close the cover, then initialize the printer

4811 PR2 passbook printer Printer cover opened Close the cover

4812 PR2 passbook printer Printer is in offline state Make the printer on-line and initialize it

1. Page turning required, ignore;

4813 PR2 passbook printer Print firmware is at the last printable line 2. No printable page in user passbook, ignore
(the passbook needs to be replaced)
Print command length or command parameter
4814 PR2 passbook printer Contact the supplier and update the software
length exceeds limit
Significantly erroneous threshold in passbook
4819 Passbook Printer Contact the supplier and update software
printers
check if the communication cable or the
4820 PR2 passbook printer Fail to send command to the printer
power supply is abnormal
ACK answer signal hasn't been received after check if the communication cable or the
4821 PR2 passbook printer
sending data to the printer power supply is abnormal
check if the communication cable or the
4822 PR2 passbook printer Fail to receive data
power supply is abnormal
check if the communication cable or the
4823 PR2 passbook printer Receive NAK after sending ENQ
power supply is abnormal
Medium jammed, clear the jammed medium
4824 PR2 passbook printer Status error
and initialize the printer

1. Wait until the current command is done,

ignore
4825 PR2 passbook printer Printer is busy
2. If the printer is in busy state always, restart
and initialize the printer

4826 PR2 passbook printer Print buffer full initialize the printer
Print data format error or illegal print
4827 PR2 passbook printer Contact the supplier and update the software
characters
Passbook damaged or printer magnetic head
4828 PR2 passbook printer Verification error in writing magnetic strip error; If the problem occurs repeatedly, check
and repair the printer

Passbook damaged or printer magnetic head

4829 PR2 passbook printer Verification error in reading magnetic strip error; If the problem occurs repeatedly, check
and repair the printer
Print medium length error, initialize the
4830 PR2 passbook printer Print medium length error
printer

71/931
State
Error Code Type Description Recommended Solution
Code

The data is found to be wrong after

4831 PR2 passbook printer Contact the supplier and update the software
verification
1. Hardware error, please restart and initialize
the printer;
4832 PR2 passbook printer Printer mechanism error
2. If the problem occurs repeatedly, check
and repair the printer

Communication error or printer error, check

4833 PR2 passbook printer Illegal character string received
the communication line and the printer
Passbook isn't inserted in allowed time,
4834 PR2 passbook printer initialize the printer
timeout error
4835 PR2 passbook printer The printer receives illegal data Contact the supplier and update the software
User operation timeout, remind user to take
4836 PR2 passbook printer Passbook is not taken away in allowed time
the passbook in time
Check if the communication cable or
4837 PR2 passbook printer Data receiving timeout
hardware device is abnormal
Command error, which happen when
4838 PR2 passbook printer Contact the supplier and update the software
incorrect command is received

Paper jammed while feeding or presenting initialize the printer, or clear the paper
4839 PR2 passbook printer
paper manually, then initialize the printer

Magnetic strip becomes blank, which happen Passbook damaged or printer magnetic head
4840 PR2 passbook printer when the character cannot be read during error, please initialize the printer or check
magnetic strip reading and repair the printer magnetic head

4841 PR2 passbook printer System is interrupted, receiving error Contact the supplier and update the software
The magnetic strip standard is not the same
4842 PR2 passbook printer Unsupported track number as that set by the printer, Please contact the
manufacturer
Software error, Please contact the
4843 PR2 passbook printer The number of print lines error
manufacturer
Check if the communication cable or
4899 PR2 passbook printer Operation timeout, not receive response data
hardware device is abnormal
Data has been scanned successfully, normal
4900 Bar code scanner Ignore
code
Scanner has been initialized successfully,
4901 Bar code scanner Ignore
normal code
PC serial port has been initialized
4902 Bar code scanner Ignore
successfully, normal code
4903 Bar code scanner Scan stopped successfully Ignore
Check parameters of the configuration file
4920 Bar code scanner Baud rate setup error, warning code
and update software

Check parameters of the configuration file

4921 Bar code scanner Setting of parity check bit error, warning code
and update software

Check parameters of the configuration file

4922 Bar code scanner No data is scanned, warning code
and update software

initialization, if the problem still occurrence,

4923 Bar code scanner Abnormal state
replace the barcode scanner
4924 Bar code scanner Warning code Ignore
Check the configuration parameters and then
4940 Bar code scanner Communication configuration error
retry
4941 Bar code scanner Fail to receive data Re-send command
4942 Bar code scanner Fail to send data Re-send command

72/931
State
Error Code Type Description Recommended Solution
Code

Error occurs when receiving the scanner

4943 Bar code scanner Re-send command
response
4944 Bar code scanner Error occurs when receiving the scanner ACK Re-send command
4945 Bar code scanner Error occurs when receiving data Re-send command
4946 Bar code scanner Command error Software error
4947 Bar code scanner Parameter error Software error
Communication line is broken, please check
4948 Bar code scanner Communication is abnormal
communication circuit or device

The command interface is not supported

4949 Bar code scanner Software error
when in automatic scan mode
The automatic scan interface is not supported
4950 Bar code scanner Software error
when in command mode
The starting segment plus the manufacturer's
4960 Bar code scanner Error code start segment of ZD3110
return code is the actual return

4971 Bar code scanner Error code termination segment of ZD3110 Ignore
Check the name and path of the dynamic
4998 Bar code scanner Loading DLL failed
libraries
Communication line is broken, please check
4999 Bar code scanner Data receiving timeout
communication circuit or device

5001 F400/100 cash dispenser Low level Replenish notes

5002 F400/100 cash dispenser Some cassettees lack of configuration items Contact the supplier and update the software

5003 F400/100 cash dispenser Log data verification error Contact the supplier and update the software

5004 F400/100 cash dispenser Note retracted during initialization Warning, ignore

5005 F400/100 cash dispenser At least two cassettees have the same ID Reset ID

retract channel sensor is too dirty or

5006 F400/100 cash dispenser no notes are detected during retracting
damaged, clean and replace the sensor

5007 F400/100 cash dispenser Timeout, notes retracted Ignore

5011 F400/100 cash dispenser Specified cassette can not be used Contact the supplier and update the software
All of cassettees lack of configuration
5012 F400/100 cash dispenser Contact the supplier and update the software
information
5013 F400/100 cash dispenser No 2nd cassette Contact the supplier and update the software

5014 F400/100 cash dispenser No 3rd cassette Contact the supplier and update the software

5015 F400/100 cash dispenser No 4th cassette Contact the supplier and update the software
Beyond maximum withdrawal amount (99
5016 F400/100 cash dispenser Contact the supplier and update the software
notes)
cassette is drawn out in transaction, restart
5017 F400/100 cash dispenser cassette position changed in transaction
the software
5018 F400/100 cash dispenser Hardware configuration information error Contact the supplier and update the software

5019 F400/100 cash dispenser No specified cassette Contact the supplier and update the software

5020 F400/100 cash dispenser 1st cassette feeding failure Feed sensor error or related mechanism error

5021 F400/100 cash dispenser 2nd cassette feeding failure Feed sensor error or related mechanism error

73/931
State
Error Code Type Description Recommended Solution
Code

5022 F400/100 cash dispenser 3rd cassette feeding failure Feed sensor error or related mechanism error

5023 F400/100 cash dispenser 4th cassette feeding failure Feed sensor error or related mechanism error

1. Clean or replace the motor pulse sensor;

5024 F400/100 cash dispenser Motor pulse counting error 2. Examine and repair the motor and related
transmission parts

5025 F400/100 cash dispenser Note remains in channel Clear the note in channel
Check note jam position and clear the
5026 F400/100 cash dispenser Note jam in note feeder channel
jammed note
Check note jam position and clear the
5027 F400/100 cash dispenser Note jam in NV channel
jammed note
Check note jam position and clear the
5028 F400/100 cash dispenser Note jam in channel
jammed note
Check note jam position and clear the
5029 F400/100 cash dispenser Note jam in retract channel
jammed note
Check note jam position and clear the
5030 F400/100 cash dispenser Note jam in dispensing channel
jammed note
Check note jam position and clear the
5031 F400/100 cash dispenser Note jam in exit channel
jammed note
1. Clean or replace NV sensor;
5032 F400/100 cash dispenser Note checking error
2. Check and repair NV hardware
1. Clean or replace NV sensor;
5035 F400/100 cash dispenser NV error
2. Check and repair NV hardware
1. Check and repair the motor and related
transmission parts;
5037 F400/100 cash dispenser Motor over-current 2. Switch the motor power-off, then restart
the dispenser, if the problem still remains,
replace the control board
1. Clean or replace NV sensor;
5038 F400/100 cash dispenser NV severe error
2. Check and repair NV hardware
Internal sensor is too dirty or other
mechanism error, please Clean and replace
5039 F400/100 cash dispenser Sensor error
the sensor, or check and repair related
assemblies
Lower software error, restart the dispenser, if
5040 F400/100 cash dispenser Module internal error the problem still remains, replace the control
board
5041 F400/100 cash dispenser cassette empty Replenish notes

5042 F400/100 cash dispenser Maintenance state Ignore

5043 F400/100 cash dispenser reject cassette is full Clear the cassette

5044 F400/100 cash dispenser No reject cassette Check if the cassette is in position
Software error, Please contact the
5045 F400/100 cash dispenser Hardware initial configuration error
manufacturer
Power error (power down suddenly, manually
5046 F400/100 cash dispenser Switch power on
power-on is needed)

5047 F400/100 cash dispenser RAS command error Input the command again

5048 F400/100 cash dispenser Command parameter error Set the parameter again
No configuration information to specified
5049 F400/100 cash dispenser Contact the supplier and update the software
cassette
5052 F400/100 cash dispenser Note length or thickness configuring error Contact the supplier and update the software

74/931
State
Error Code Type Description Recommended Solution
Code

5053 F400/100 cash dispenser Other hardware error Please contact the manufacturer
Previous cash-out error (used for stacker
5054 F400/100 cash dispenser Contact the supplier and update the software
shutter)
Cash-out successfully, but no note at the
5055 F400/100 cash dispenser Contact the supplier and update the software
shutter (used for stacker shutter)

5056 F400/100 cash dispenser Fail to open the shutter before cash-out Contact the supplier and update the software

5061 F400/100 cash dispenser Dispenser management module non-existence Contact the supplier and update the software

Dispenser management module authentication

5062 F400/100 cash dispenser Contact the supplier and update the software
error/no authentication
Dispenser management module initialization
5063 F400/100 cash dispenser Contact the supplier and update the software
error
Serial port not opened/fail to be Check the communication cable, if the
5091 F400/100 cash dispenser
opened/communication error problem still remains, contact the supplier

ATM configuration file error or

5092 F400/100 cash dispenser Contact the supplier and update the software
CommManager component initialization error

5093 F400/100 cash dispenser NAK returned (re-send command) Contact the supplier and update the software

5094 F400/100 cash dispenser Fail to send command Contact the supplier and update the software

5095 F400/100 cash dispenser command or command parameter error Contact the supplier and update the software

5096 F400/100 cash dispenser Format of data received error Contact the supplier and update the software

5097 F400/100 cash dispenser Length of data received error Contact the supplier and update the software

5098 F400/100 cash dispenser Data is found to be wrong after verification Contact the supplier and update the software

Check the communication cable, if the

5099 F400/100 cash dispenser Communication timeout
problem still remains, contact the supplier

5110 F510 cash dispenser Low level Replenish notes

Retract channel sensor sensor is too dirty or

5111 F510 cash dispenser no notes are detected during retracting
is damaged, Clean and replace the sensor
Software error, Please contact the
5112 F510 cash dispenser Some cassettees lack of configuration items
manufacturer
Check if the cassette hardware configuration
5113 F510 cash dispenser At least two cassettees have the same ID
is correct
Bundle-stacker is too dirty or is damaged,
5114 F510 cash dispenser No notes in bundle-stacker
clean or replace its sensor
Software error, Please contact the
5115 F510 cash dispenser Log data verification error
manufacturer
No note at outputslot slot when note Notes may have been taken away during
5116 F510 cash dispenser
retracting retract, warning, ignore
5117 F510 cash dispenser Notes are retracted during initialization Warning, ignore

5118 F510 cash dispenser Notes are drawn out during note retract Warning, normal
Check if it is note jam or other mechanism
5131 F510 cash dispenser Specified cassette can not be used
error
5132 F510 cash dispenser No specified cassette Contact the supplier and update the software

5133 F510 cash dispenser Note dispensing amount repetition Contact the supplier and update the software

75/931
State
Error Code Type Description Recommended Solution
Code

5134 F510 cash dispenser No 2nd cassette Contact the supplier and update the software

5135 F510 cash dispenser No 3rd cassette Contact the supplier and update the software

5136 F510 cash dispenser No 4th cassette Contact the supplier and update the software

5137 F510 cash dispenser No 5th cassette Contact the supplier and update the software

5138 F510 cash dispenser No 6th cassette Contact the supplier and update the software

5139 F510 cash dispenser No 7th cassette Contact the supplier and update the software

5140 F510 cash dispenser No 8th cassette Contact the supplier and update the software

Restart the dispenser, if the problem still

5141 F510 cash dispenser Dispenser internal error
remains, replace the control board

5142 F510 cash dispenser 1st cassette feeding failure Feed sensor error or related mechanism error

5143 F510 cash dispenser 2nd cassette feeding failure Feed sensor error or related mechanism error

5144 F510 cash dispenser 3rd cassette feeding failure Feed sensor error or related mechanism error

5145 F510 cash dispenser 4th cassette feeding failure Feed sensor error or related mechanism error

5146 F510 cash dispenser 5th cassette feeding failure Feed sensor error or related mechanism error

5147 F510 cash dispenser 6th cassette feeding failure Feed sensor error or related mechanism error

5148 F510 cash dispenser 7th cassette feeding failure Feed sensor error or related mechanism error

5149 F510 cash dispenser 8th cassette feeding failure Feed sensor error or related mechanism error
Dispenser, no configuration information of
5150 F510 cash dispenser Contact the supplier and update the software
the cassette
1. Clean or replace the motor pulse sensor;
5151 F510 cash dispenser Motor pulse counting error 2. Examine and repair the motor and related
transmission parts

5152 F510 cash dispenser Notes remain in channel Clear remaining notes in channel
Check note jam position and clear the
5153 F510 cash dispenser Note jam in note feeder channel
jammed note
Check note jam position and clear the
5154 F510 cash dispenser Note jam in NV channel
jammed note
Check note jam position and clear the
5155 F510 cash dispenser Note jam in channel
jammed note
Check note jam position and clear the
5156 F510 cash dispenser Note jam in retract channel
jammed note
Check note jam position and clear the
5157 F510 cash dispenser Note jam in dispensing channel
jammed note
1. Clean or replace NV sensor;
5158 F510 cash dispenser Note checking error
2. Check and repair NV hardware
The pool error or related sensor error, please
5159 F510 cash dispenser Pool reposition error Clean and replace the sensor, or examine and
repair related parts

The pool error or related sensor error, please

5160 F510 cash dispenser Pool lifting error Clean and replace the sensor, or examine and
repair related parts

76/931
State
Error Code Type Description Recommended Solution
Code

NV mechanism or related sensor error, please

5161 F510 cash dispenser NV internal error check related parts or Replace the error
sensor
5162 F510 cash dispenser Shutter error Hardware error, please check the shutter

1. Check and repair the motor and related

transmission parts;
5163 F510 cash dispenser Motor over-current 2. Switch the motor power-off, then restart
the dispenser, if the problem still remains,
replace the control board

Internal sensor is too dirty or other

mechanism installation failure, please Clean
5164 F510 cash dispenser Internal sensor error
and replace the sensor, or check and repair
related parts
cassette is drawn out in transaction, restart
5165 F510 cash dispenser cassette ID changed in transaction
the software
5166 F510 cash dispenser Configuration file directory error or not found Contact the supplier and update the software

5167 F510 cash dispenser Configuration parameters error Contact the supplier and update the software
Please exit from the maintenance state, then
5168 F510 cash dispenser In maintenance state
execute command
5169 F510 cash dispenser reject cassette is full Clear the cassette

5170 F510 cash dispenser No reject cassette Check if the cassette is in position

Control board error, Please contact the

5171 F510 cash dispenser Control board not set correctly
manufacturer to set the control board again
Clear note jam, then switch power off and
5172 F510 cash dispenser Severe note jam
restart the dispenser
5173 F510 cash dispenser cassette empty Replenish notes
Check if the communication cable or
5174 F510 cash dispenser Other errors
hardware device is abnormal
Configuration file error, dispenser
5175 F510 cash dispenser Contact the supplier and update the software
management module not found
Dispenser management module authentication
5176 F510 cash dispenser Contact the supplier and update the software
error
Dispenser management module initialization Please contact the manufacturer to check and
5177 F510 cash dispenser
error repair the module
5190 F510 cash dispenser Serial port configuration error Contact the supplier and update the software

5191 F510 cash dispenser Serial port opening error Contact the supplier and update the software

5192 F510 cash dispenser Serial port component initialization error Contact the supplier and update the software

Software error, please restart the program, if

5193 F510 cash dispenser NAK returning error
the problem still remains, contact the supplier

Contact the supplier and update the software

5194 F510 cash dispenser Fail to send command

Contact the supplier and update the software

5195 F510 cash dispenser command or command parameter error

Contact the supplier and update the software

5196 F510 cash dispenser Format of data received error

77/931
State
Error Code Type Description Recommended Solution
Code

Contact the supplier and update the software

5197 F510 cash dispenser Length of data received error

Contact the supplier and update the software

5198 F510 cash dispenser Data is found to be wrong after verification

Check the communication cable, if the

5199 F510 cash dispenser Communication timeout
problem still remains, contact the supplier
5301 UPS Normal status Ignore
5302 UPS Buzzer opened Ignore
5303 UPS Buzzer closed Ignore
5304 UPS Inverter mode (for on-line UPS) Normal operation
5305 UPS Bypass mode UPS not started, ignore
5306 UPS Self-test Ignore
5307 UPS Non self-test Ignore
5308 UPS UPS power off Ignore
5309 UPS UPS power on Ignore
5330 UPS Lack of function configuration item Warning prompt, check the configuration file

5331 UPS Battery voltage low Warn code, shut down the UPS quickly

No power-off delay task exists when

5332 UPS Warning prompt, ignore
cancelling the power-off delay
UPS, UPS model and DLL versions
5341 UPS Check DLL and its version
mismatch
5342 UPS Invalid command Unsupported command by UPS
Command sequence error or unsupported Software error, please check the interface
5343 UPS
command calling sequence
Software error, please check the parameter
5344 UPS Command parameter error
validity
Invalid response is returned. DLL and UPS
5345 UPS Response error
versions mismatch
Check if the communication cable or
5346 UPS Fail to send data
hardware works normally
Check the loads, if necessary, remove some;
5347 UPS Overload
or check if the load is in short circuit

Mains failure, please save the data and close

5348 UPS Inverter mode
the application immediately
5349 UPS UPS interior failure Examine and repair UPS
5350 UPS UPS power-off failure Examine and repair UPS
5351 UPS UPS power-on failure Examine and repair UPS
Under normal mains, resend the start
5352 UPS UPS restart failure
command
The UPS enters battery mode automatically.
5353 UPS UPS mains failure Thus, please save the data and close the
application immediately
Check the COM component and
5354 UPS Fail to call COM component
configuration file
Check serial port and its board parameter
setup. Check if the communication cable is in
5409 UPS Operation timeout
well connection, and if COM component is
correct

78/931
State
Error Code Type Description Recommended Solution
Code

Communication error, please re-send the

command. If re-sending fails, please check if
5451 Coin acceptor C435 No ACK the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it

Communication error, please re-send the

command. If re-sending fails, please check if
5452 Coin acceptor C435 ACK responds error the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it
Communication configuration item error,
5453 Coin acceptor C435 Serial port setup error
please check

These error cannot be recognized by the

5454 Coin acceptor C435 Other errors software. Thus, it is recommended to analyze
the equipment state and draw a conclusion

Communication error, please re-send the

command. If re-sending fails, please check if
5455 Coin acceptor C435 Data package format error the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it

Communication interference or lower

application lost, please re-send the command.
5456 Coin acceptor C435 Illegal command
If the problem still occurs, re-start the circuit
board

5457 Coin acceptor C435 Shutter error Please check the shutter and its sensor

5458 Coin acceptor C435 Coin acceptor error Please check coin acceptor

5459 Coin acceptor C435 Cam error Please check the cam

Communication error, please re-send the

command. If re-sending fails, please check if
5499 Coin acceptor C435 Timeout error the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it

5611 Device indicator Equipment non-existence Please check and re-send the command

5612 Device indicator Image parameter error Please check and re-send the command

5613 Device indicator Color parameter error Please check and re-send the command

5614 Device indicator Frequency parameter error Please check and re-send the command

5651 Device indicator Illegal command Please check and re-send the command

5652 Device indicator ACK answer signal hasn't been received Please re-send the command
5653 Device indicator ACK respond error Please re-send the command
5654 Device indicator Serial port configuration error Please contact the manufacturer
5655 Device indicator Fail to initialize the COM components Please contact the manufacturer

Communication or hardware errors, please

5656 Device indicator Please contact the manufacturer
check if they work normally.
5658 Device indicator Undefined error Please contact the manufacturer

79/931
State
Error Code Type Description Recommended Solution
Code

Communication or hardware errors, please

5699 Device indicator Please re-send the command
check if they work normally

5706 Coin channel controller Normal code Ignore

5707 Coin channel controller Normal code Ignore

5708 Coin channel controller Normal code Ignore

5709 Coin channel controller Normal code Ignore

5716 Coin channel controller Coin hopper near empty Replenish coin

5717 Coin channel controller Coin hopper empty Replenish coin

Communication error, try again. If it is not

5719 Coin channel controller Command parameter error success, check if the communication cable
works abnormal or restart the PCB

5746 Coin channel controller Hopper empty or mechanism error Assembly error, please check

5747 Coin channel controller Coin jam in hopper Assembly error, please check

5748 Coin channel controller Hopper riffle error Assembly error, please check

5749 Coin channel controller Hopper extender motor error Assembly error, please check

Communication error, please re-send the

command. If re-sending fails, please check if
5750 Coin channel controller Illegal command the communication cable of serial port is
connected correctly; if is, switch the circuit
board off then on.

Communication error, please re-send the

command. If re-sending fails, please check if
5751 Coin channel controller ACK has not been received the communication cable of serial port is
connected correctly; if is, switch the circuit
board off then on.

Communication error, please re-send the

command. If re-sending fails, please check if
5752 Coin channel controller ACK responded error the communication cable of serial port is
connected correctly; if is, switch the circuit
board off then on.

5753 Coin channel controller Serial port parameter error Configuration error, please check

5754 Coin channel controller Fail to initialize COM components Shut down to check

Communication error, please re-send the

command. If re-sending fails, please check if
the communication cable of serial port is
5755 Coin channel controller Hardware return with invalid response
connected correctly; if is, switch the circuit
board off then on works abnormal or restart
the PCB

Communication error, please re-send the

command. If re-sending fails, please check if
5756 Coin channel controller Communication timeout the communication cable of serial port is
connected correctly; if is, switch the circuit
board off then on

80/931
State
Error Code Type Description Recommended Solution
Code

5757 Coin channel controller Undefined error Shut down to check

5758 Coin channel controller Fail to read configuration file Please check

5766 Coin channel controller Fail to initialize COM components Assembly error, please check

5767 Coin channel controller Hardware return with invalid responds Assembly error, please check

5768 Coin channel controller Motor jam or sensor 1 error Assembly error, please check

5769 Coin channel controller Motor jam or sensor 2 error Assembly error, please check

5770 Coin channel controller Motor jam or sensor 3 error Assembly error, please check

5771 Coin channel controller Reverse installation of sensor2 and 3 Assembly error, please check

5772 Coin channel controller Three sensors all error Assembly error, please check

5773 Coin channel controller Undefined command Contact the supplier and the update software

Try again or check if the communication

5774 Coin channel controller ACK hasn't responded
cable works abnormal

Try again or check if the communication

5775 Coin channel controller ACK responded error
cable works abnormal

Try again or check if the communication

5776 Coin channel controller Communication timeout
cable works abnormal

5777 Coin channel controller Motor jammed or command timeout Shut down to check

5786 Coin channel controller Specific hopper non-existence Setup error, enable the specific hopper again

5787 Coin channel controller Read the configuration file incorrectly Re-initialize

Communication error, please re-send the

command. If re-sending fails, please check if
5794 Coin channel controller Illegal command the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it

Communication error, please re-send the

command. If re-sending fails, please check if
5795 Coin channel controller ACK answer signal hasn't been received the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it

Communication error, please re-send the

command. If re-sending fails, please check if
5796 Coin channel controller ACK respond error the communication cable of serial port is
connected correctly; if is, switch off the
circuit board, then restart it

5797 Coin channel controller Serial port configuration error Configuration error, please check

5798 Coin channel controller Other errors Shut down to check

5921 ATM status indicator Indicator parameter error Contact the supplier and the update software

5922 ATM status indicator Buzzer parameter error Contact the supplier and the update software

5923 ATM status indicator Receive buffer full Contact the supplier and the update software

81/931
State
Error Code Type Description Recommended Solution
Code

5924 ATM status indicator Command error Contact the supplier and the update software

5951 ATM status indicator Serial port configuration error Check the configuration files

5952 ATM status indicator COM component initialization error Check the configuration files

5953 ATM status indicator Unknown error Contact the supplier and the update software
Check if the communication cable or
5999 ATM status indicator Communication timeout
hardware device is abnormal
6000 Token acceptor Successful operation Ignore
6001 Token acceptor Token in Ignore
6021 Token acceptor Token out from transport 0 Ignore
6022 Token acceptor Token out from transport 1 Ignore
6023 Token acceptor Token out from transport 2 Ignore
6024 Token acceptor No token at input slot Ignore
6025 Token acceptor Command repetition Update the software
6051 Token acceptor Token acceptor busy Update the software
6052 Token acceptor Unknown command Update the software
6053 Token acceptor Turntable jam Please check the mechanism.
Check if foreign matter is at the acceptor
6054 Token acceptor Foreign matter at input slot
entrance
6055 Token acceptor Token jam at transport 0 Please check the mechanism
6056 Token acceptor Token jam at transport 1 Please check the mechanism
6057 Token acceptor Token jam at transport 2 Please check the mechanism
6058 Token acceptor No token at transport 0 Please check the mechanism
6059 Token acceptor No token at transport 1 Please check the mechanism
6060 Token acceptor No token at transport 2 Please check the mechanism
6061 Token acceptor Fail to close the shutter of transport 0 Please check the mechanism

6062 Token acceptor Fail to close the shutter of transport 1 Please check the mechanism

6063 Token acceptor Fail to open the shutter of transport 0 Please check the mechanism

6064 Token acceptor Fail to open the shutter of transport 1 Please check the mechanism
Software error, Please contact the
6065 Token acceptor Command sequence error
manufacturer
6066 Token acceptor Other errors Re-send the command
6067 Token acceptor Coin-in stand-by timeout Check hardware
6068 Token acceptor Too many waste coins Check card reader
6069 Token acceptor Fail to initialize Sankyo card reader Check card reader
Software error, Please contact the
6070 Token acceptor Dispensing amount overlimit
manufacturer
6071 Token acceptor Several tokens in read/write area initialize the acceptor
6095 Token acceptor Configuration file reading error Check the configuration file
Communication cable error, please check
6096 Token acceptor Data received error
serial port
Software error, Please contact the
6097 Token acceptor Fail to send data at serial port
manufacturer
6098 Token acceptor Serial port configuration error Check the configuration file.
Communication cable error, please check
6099 Token acceptor Serial port communication timeout
serial port
6101 LED display module Normal code Ignore

Check if Dunite assemblies are installed, and

6151 LED display module COM assemblies error
if serial port has been occupied

82/931
State
Error Code Type Description Recommended Solution
Code

6152 LED display module Invalid data Re-send the command

6153 LED display module The inputted control parameter is wrong Input the parameter again

6154 LED display module Configuration file error Check the configuration file

Check if serial port is with correct

6199 LED display module Timeout configuration, and if communication cable
and hardware equipment work properly

6501 Envelope deposit shutter Shutter in close state, normal code Ignore

6502 Envelope deposit shutter Shutter in open state, normal code Ignore

6520 Envelope deposit shutter Invalid command received, warning code Contact the supplier and update the software

6540 Envelope deposit shutter Shutter sensor error Shutter error, Please contact the manufacturer
Motor or the shutter is jammed, clear the
6541 Envelope deposit shutter Fail to open the shutter, shutter in close state
foreign matter manually
The shutter is jammed, clear the foreign
6542 Envelope deposit shutter Fail to open the shutter, shutter half-opened
matter manually
Fail to close the shutter, motor turning failure, Motor or the shutter is jammed, clear the
6543 Envelope deposit shutter
shutter in open state foreign matter manually
The shutter is jammed, clear the foreign
6544 Envelope deposit shutter Fail to close the shutter, shutter half-opened
matter manually
Fail to close the shutter, door is jammed by The shutter is jammed, clear the foreign
6545 Envelope deposit shutter
foreign matter and is full opened matter manually

6546 Envelope deposit shutter COM component error Contact the supplier and update the software

6547 Envelope deposit shutter Invalid data returned Contact the supplier and update the software

6548 Envelope deposit shutter Shutter in abnormal state Shutter error, Please contact the manufacturer

6549 Envelope deposit shutter Parameter error Contact the supplier and update the software
Check if the communication cable or
6598 Envelope deposit shutter Fail to send command
hardware device is abnormal
Check if the communication cable or
6599 Envelope deposit shutter Communication timeout
hardware device is abnormal
6601 Coin acceptor G46 Coin acceptor works normally, normal code Ignore
6602 Coin acceptor G46 Coin A cassette full Ignore
6603 Coin acceptor G46 Coin B cassette full Ignore
6604 Coin acceptor G46 Coin A and B cassettes full Ignore
The acceptor is just power-on and begins
6621 Coin acceptor G46 The acceptor is busy, ignore
initializing.
Invalid command or command parameter
6622 Coin acceptor G46 Please check their validity
error
6623 Coin acceptor G46 All the coin cassettes empty, warning code Shield the coin function

6624 Coin acceptor G46 The amount of coin A is not enough Ignore

6625 Coin acceptor G46 The amount of coin B is not enough Ignore
The total amount of the cassettes is not
6626 Coin acceptor G46 Ignore
enough
Check the communication cable and the
6641 Coin acceptor G46 No ACK respond in the acceptor module
module
6642 Coin acceptor G46 ACK respond error initialize the acceptor module.

83/931
State
Error Code Type Description Recommended Solution
Code

6643 Coin acceptor G46 Invalid respond returns Please initialize and re-send the command

6644 Coin acceptor G46 Invalid command Please initialize and re-send the command

6645 Coin acceptor G46 Keypad mode, not applicable Please initialize and re-send the command
6646 Coin acceptor G46 Disable mode, reposition is needed Please initialize the acceptor
Please initialize the acceptor. If the problem
6647 Coin acceptor G46 External hardware error
still occurs, replace it
Please initialize the acceptor. If the problem
6648 Coin acceptor G46 NV error
still occurs, replace it
Please initialize the acceptor. If the problem
6649 Coin acceptor G46 Acceptor shutter error
still occurs, replace it
Please initialize the acceptor. If the problem
6650 Coin acceptor G46 Coin sorter error
still occurs, replace it
Please initialize the acceptor. If the problem
6651 Coin acceptor G46 Coin-out module error
still occurs, replace it
Please initialize the acceptor. If the problem
6652 Coin acceptor G46 Coin cassette channel error
still occurs, replace it
6653 Coin acceptor G46 The acceptor power-off Check the power supply
Check the parameter of the communication
6654 Coin acceptor G46 Fail to initialize COM assemblies
configuration file
Please initialize the acceptor. If the problem
6655 Coin acceptor G46 Cam error
still occurs, replace the cam
Please initialize the acceptor. If the problem
6656 Coin acceptor G46 Internal data error
still occurs, replace it

It is caused by communication or hardware

6699 Coin acceptor G46 Timeout error. Thus, please check if communication
cable or hardware equipment work normally

6701 Coin shutter Shutter opened Ignore

6702 Coin shutter Shutter closed Ignore
6703 Coin shutter Unknown state of the shutter Ignore
6751 Coin shutter Fail to open the shutter Shut down to check
6752 Coin shutter Fail to close the shutter Shut down to check
6753 Coin shutter Illegal command Re-send the command
6754 Coin shutter Shutter error Shut down to check
Both sensors fail to detect that the shutter is
6755 Coin shutter Shut down to check
shielded
Both sensors can detect that the shutter is
6756 Coin shutter Shut down to check
shielded
6761 Coin shutter ACK answer signal hasn't been received Re-send the command
6762 Coin shutter ACK respond error Re-send the command
6763 Coin shutter Serial port configuration error Please check the configuration file
6764 Coin shutter Fail to initialize COM assemblies Shut down to check
6765 Coin shutter Invalid respond returns Re-send the command
6766 Coin shutter Unknown error Re-send the command
6767 Coin shutter Configuration file error Shut down to check the file
6768 Coin shutter Fail to unpack Re-send the command
6799 Coin shutter Communication timeout Re-send the command
6901 I/O expansion board I/O expansion board is normal Ignore

6921 I/O expansion board Invalid parameters Contact the supplier and update the software

6941 I/O expansion board COM component initialization error Contact the supplier and update the software

84/931
State
Error Code Type Description Recommended Solution
Code

6942 I/O expansion board Invalid command Contact the supplier and update the software

6943 I/O expansion board "reading door status" command error Contact the supplier and update the software

6944 I/O expansion board Getting door status error Contact the supplier and update the software

Check if the communication cable or

6945 I/O expansion board Door operation timeout
hardware is ok, if not, contact supplier

6946 I/O expansion board "Indicator status" command error Contact the supplier and update the software

6947 I/O expansion board "Setting indicator status" command error Contact the supplier and update the software

6948 I/O expansion board Getting indicator status error Contact the supplier and update the software

Check if the communication cable or

6949 I/O expansion board Indicator operation timeout
hardware is ok, if not, contact supplier

6950 I/O expansion board Other errors Contact the supplier and update the software

Check that the dynamic library of IO signal

6951 I/O expansion board Loading the dynamic library failed board and dynamic library of IO expansion
board are under the same directory

6952 I/O expansion board Initialization failed Retry

Check if the communication cable or

6999 I/O expansion board Operation of I/O expansion board timeout
hardware is ok, if not, contact supplier

7001 TCP/IP Fail to create socket Reconnect network or Restart the device

7002 TCP/IP Illegal socket Reconnect network or Restart the device

7003 TCP/IP DNS fail to resolve the network address Check network configuration

7004 TCP/IP Network is closed Check network communication line

7005 TCP/IP Fail to connect network Check network communication line

7006 TCP/IP Network is disconnected Check network communication line

7007 TCP/IP Illegal network address parameters Check network configuration
7008 TCP/IP Network resource is occupied (block) Check network configuration
7009 TCP/IP Illegal parameters Check network configuration
7010 TCP/IP Object machine is disconnected or restart Check network communication line
7011 TCP/IP Illegal protocol parameters Check network configuration
7012 TCP/IP Socket don't connect with the required socket Check network communication line

7013 TCP/IP Fail to operate due to non-socket data type Reconnect network or Restart the device
The request to access object machine is
7014 TCP/IP Check network configuration
rejected
7015 TCP/IP Fail to communicate Reconnect network or Restart the device
7016 TCP/IP Network address is occupied Check network configuration
7017 TCP/IP Network resource is occupied (non-block) Check network configuration

7018 TCP/IP Insufficient memory Reconnect network or Restart the device

7019 TCP/IP Illegal operation Check network configuration

85/931
State
Error Code Type Description Recommended Solution
Code

7020 TCP/IP Socket is closed Reconnect network or Restart the device

7021 TCP/IP Network communication is blocked Check network communication line

7022 TCP/IP Packet size error Check network configuration
7023 TCP/IP Fail to access object machine Check network communication line

7024 TCP/IP Connection is disconnected abnormally Check network communication line

7025 TCP/IP Communication connection is restarted Check network communication line

Network address parameter is legal but
7027 TCP/IP Check network configuration
unavailable
7028 TCP/IP Unsupported address type Check network configuration
Check network communication line and host
7029 TCP/IP Connection request is rejected
status
7030 TCP/IP Socket is already in use Check network configuration
7031 TCP/IP Accessing network is impossible Check network communication line

7032 TCP/IP Wait timeout before sending data Check network communication line

7033 TCP/IP Wait timeout before receiving data Check network communication line
7034 TCP/IP Fail to set parameters Check network configuration
7035 TCP/IP Fail to allocate heap memory Reconnect network or Restart the device

7036 TCP/IP Fail to send ICMP data Check network communication line

7037 TCP/IP Fail to receive ICMP data Check network communication line

7038 TCP/IP Network PING failure Check network communication line

7039 TCP/IP Network PING success Normal state, ignore
7050 TCP/IP Fail to initialize winsock32.dll Check the winsock32.dll and version

7051 TCP/IP Increase null session Check network configuration parameter

7052 TCP/IP Illegal session Check network configuration parameter

7053 TCP/IP Fail to create network session Check network configuration parameter

7054 TCP/IP Status of network connection is abnormal Check network communication line
Check network communication line and
7098 TCP/IP Unknown error
configuration parameter
7099 TCP/IP Communication timeout Check network communication line
9200 HL2260D printer No paper in printer Replenish paper
9201 HL2260D printer Printer front cover opened Close the front cover
9202 HL2260D printer Printer paper jam Clear jammed paper
9203 HL2260D printer No ink in printer change ink cartridges
9204 HL2260D printer stamp-pad ink run out Add stamp-pad ink for stamping machine
Check whether the printer driver and default
9205 HL2260D printer Unable to connect
printer are correct
9206 HL2260D printer Selenium cartridge damage Replace the toner cartridge
9207 HL2260D printer Printer overheating Printer rest and cooling
Check if there is a problem with the printer
9208 HL2260D printer Other errors
hardware (such as too few toner cartridges)

86/931
State
Error Code Type Description Recommended Solution
Code

10101 ATM SN control unit Parameter error Ignore

10102 ATM SN control unit No legal ATM sequence number Write as ATM serial number

10103 ATM SN control unit Fail to operate the registry Check the operation authority

10104 ATM SN control unit DLL execution error Check the status of relative module

10105 ATM SN control unit Application program running error Re-send the command or update software

11011 Cash dispensing module Cash-out when cleaning channel Warning code, please check the account

11012 Cash dispensing module Note is retracted when cleaning channel Status prompt, ignore

11013 Cash dispensing module Incomplete log data returned Status prompt, ignore

11014 Cash dispensing module Finish to read Log Status prompt, ignore

11015 Cash dispensing module Log date empty Status prompt, ignore
Fail to write EEPROM when dispensing
11016 Cash dispensing module Status warning, shut down for overhaul
cashg
11017 Cash dispensing module No notes in bundle-stacker Status prompt, ignore

11018 Cash dispensing module No notes in escrow Status prompt, ignore

11019 Cash dispensing module No notes in dispenser slot Status prompt, ignore
Notes enter the bundle reject cassette when
11020 Cash dispensing module Warning code, please check the account
cleaning channel
Notes at output slot are taken away while
11021 Cash dispensing module Status prompt, ignore
retracting
11040 Cash dispensing module Other undefined warning Status prompt, ignore

11041 Cash dispensing module FCS1 sensor dirty Warning code, clean the FCS3

11042 Cash dispensing module FCS2 sensor dirty Warning code, clean the FCS2

11043 Cash dispensing module FCS3 sensor dirty Warning code, clean the FCS3

11044 Cash dispensing module FCS4 sensor dirty Warning code, clean the FCS4

11045 Cash dispensing module FCS5 sensor dirty Warning code, clean the FCS5

11046 Cash dispensing module FCS6 sensor dirty Warning code, clean the FCS6

11047 Cash dispensing module SLS sensor dirty Warning code, clean the SLS

11048 Cash dispensing module MEDS sensor dirty Warning code, clean the MEDS

11049 Cash dispensing module SRFS/RFS sensor dirty Warning code, clean the RFS

11050 Cash dispensing module TES sensor dirty Warning code, clean the TES

11051 Cash dispensing module BRFS/IRFS sensor dirty Warning code, clean the TRFS

11052 Cash dispensing module SCS sensor dirty Warning code, clean the SCS

11053 Cash dispensing module PCS sensor dirty Warning code, clean the PCS

11054 Cash dispensing module BRCS sensor dirty Warning code, clean the BRCS

87/931
State
Error Code Type Description Recommended Solution
Code

11055 Cash dispensing module PES sensor dirty Warning code, clean the PES

11059 Cash dispensing module Other sensor dirty Warning code, clean the transport sensor

11061 Cash dispensing module Interface parameter error Check parameters and try again

11062 Cash dispensing module unit type judge error Restart the device
Check the cassette parameters of the
11063 Cash dispensing module Cassette configuration error
configuration file
11064 Cash dispensing module Error code configuration file error Configuration file error, please check it

11065 Cash dispensing module Invalid dispensing slot Check dispensing parameters
Check whether the cassette is changed and
11066 Cash dispensing module Invalid or changed cassette
then initial
Command sequence error or unsupported Stop the transaction, check the calling
11067 Cash dispensing module
device status process
11068 Cash dispensing module Work in the test mode Shut off and then power on or initial again

11070 Cash dispensing module Fail to transform denomination information Retry

11071 Cash dispensing module Insufficient memory Reconnect network or Restart the device

11072 Cash dispensing module Disk space is insufficient Stop the transaction, clean the disk
Stop the transaction, check the dynamic
11073 Cash dispensing module Fail to load the function dynamic library
library environment
Stop the transaction, check the software
11075 Cash dispensing module Fail to calculating MAC
environment
11076 Cash dispensing module Master key error Stop the transaction, upgrade the key
Stop the service, and check the cash
11077 Cash dispensing module Dispensing environment error
dispensing condition
Stop the service, and check if software and
11078 Cash dispensing module Audit error
hardware systems are safe
Initialize the device, shut down for
11081 Cash dispensing module Internal pointer error
maintenance if the error still exists
Initialize the device, shut down for
11082 Cash dispensing module Note pointer error
maintenance if the error still exists
11083 Cash dispensing module Command frame error Retry and check the software version

11084 Cash dispensing module Invalid command Stop the transaction, check the version

11085 Cash dispensing module Frame check error Stop the transaction, upgrade the key

11086 Cash dispensing module Insufficient permission Stop the transaction, upgrade the key

11090 Cash dispensing module EEPROM data check error Stop service and check the hardware

11091 Cash dispensing module EEPROM operation error Stop service and check the hardware

11092 Cash dispensing module ID error of Flash chip Stop service and check the hardware

11093 Cash dispensing module Flash chip erasing error Stop service and check the hardware

11094 Cash dispensing module Flash chip operation error Stop service and check the hardware

11095 Cash dispensing module Flash chip writing error Stop service and check the hardware

88/931
State
Error Code Type Description Recommended Solution
Code

11096 Cash dispensing module DAC chip error Stop service and check the hardware

11097 Cash dispensing module SRAM chip error Stop service and check the hardware

11110 Cash dispensing module Internal error Stop service and check the hardware

11111 Cash dispensing module cassette of 1st slot does not exist Shield the cassette

11112 Cash dispensing module 1st slot fail to feed notes Shield the cassette

11113 Cash dispensing module cassette of 1st slot is empty Shield the cassette

11114 Cash dispensing module ID of 1st slot is invalid Shield the cassette

11115 Cash dispensing module Internal dispensing error of 1st slot Shield the cassette and check the hardware

11121 Cash dispensing module cassette of 2nd slot does not exist Shield the cassette

11122 Cash dispensing module 2nd slot fail to feed notes Shield the cassette

11123 Cash dispensing module cassette of 2nd slot is empty Shield the cassette

11124 Cash dispensing module ID of 2nd slot is invalid Shield the cassette

11125 Cash dispensing module Internal dispensing error of 2nd slot Shield the cassette and check the hardware

11131 Cash dispensing module cassette of 3rd slot does not exist Shield the cassette

11132 Cash dispensing module 3rd slot fail to feed notes Shield the cassette

11133 Cash dispensing module cassette of 3rd slot is empty Shield the cassette

11134 Cash dispensing module ID of 3rd slot is invalid Shield the cassette

11135 Cash dispensing module Internal dispensing error of 3rd slot Shield the cassette and check the hardware

11141 Cash dispensing module cassette of 4th slot does not exist Shield the cassette

11142 Cash dispensing module 4th slot fail to feed notes Shield the cassette

11143 Cash dispensing module cassette of 4th slot is empty Shield the cassette

11144 Cash dispensing module ID of 4th slot is invalid Shield the cassette

11145 Cash dispensing module Internal dispensing error of 4th slot Shield the cassette and check the hardware

11151 Cash dispensing module cassette of 5th slot does not exist Shield the cassette

11152 Cash dispensing module 5th slot fail to feed notes Shield the cassette

11153 Cash dispensing module cassette of 5th slot is empty Shield the cassette

11154 Cash dispensing module ID of 5th slot is invalid Shield the cassette

11155 Cash dispensing module Internal dispensing error of 5th slot Shield the cassette and check the hardware

11161 Cash dispensing module cassette of 6th slot does not exist Shield the cassette

11162 Cash dispensing module 6th slot fail to feed notes Shield the cassette

11163 Cash dispensing module cassette of 6th slot is empty Shield the cassette

89/931
State
Error Code Type Description Recommended Solution
Code

11164 Cash dispensing module ID of 6th slot is invalid Shield the cassette

11165 Cash dispensing module Internal dispensing error of 6th slot Shield the cassette and check the hardware

11191 Cash dispensing module reject cassette does not exist Stop the transaction and check the cassette

11192 Cash dispensing module Single/ forgotten reject cassette is full Stop the transaction and clean the cassette

11193 Cash dispensing module Bundle/internal reject cassette is full Stop the transaction and clean the cassette
Retry, stop service for maintenance if the
11201 Cash dispensing module Feeding timeout
error still exists
Retry, and stop service for maintenance if the
11202 Cash dispensing module notes distance is too small during transporting
error still exists frequently

11203 Cash dispensing module Too many notes are retract for one dispensing Check parameters of the NV or cassette

11205 Cash dispensing module single commutator downward error Shut down for maintenance

11206 Cash dispensing module Single commutator upward error Shut down for maintenance

11207 Cash dispensing module Notes at MEDS Reset the unit, check the calling process

11208 Cash dispensing module Notes at TES Reset the unit, retry
Bundle/internal retract commutator Reset the module, repair if the error still
11209 Cash dispensing module
downward error exists
Bundle/internal retract commutator upward Reset the module, repair if the error still
11210 Cash dispensing module
failure exists
11211 Cash dispensing module feeding error / pre-feeding error Reset the unit, check the account

11212 Cash dispensing module Notes at PES Reset the unit

11213 Cash dispensing module Note at PES when feeding error occurs Reset the unit

11214 Cash dispensing module notes at PCS when status error occurs Reset the unit

11215 Cash dispensing module notes at SCS when status error occurs Reset the unit

11231 Cash dispensing module Main motor is jammed Stop the transaction and waiting for repair

11232 Cash dispensing module Note jam at FCS1 Stop the transaction and clean the channel

11233 Cash dispensing module Note jam between FCS1 and SLS Stop the transaction and clean the channel

11234 Cash dispensing module Note jam at FCS2 Stop the transaction and clean the channel

11235 Cash dispensing module Note jam between FCS2 and SLS Stop the transaction and clean the channel

11236 Cash dispensing module Note jam at FCS3 Stop the transaction and clean the channel

11237 Cash dispensing module Note jam between FCS3 and SLS Stop the transaction and clean the channel

11238 Cash dispensing module Note jam at FCS4 Stop the transaction and clean the channel

11239 Cash dispensing module Note jam between FCS4 and SLS Stop the transaction and clean the channel

11240 Cash dispensing module Note jam at FCS5 Stop the transaction and clean the channel

11241 Cash dispensing module Note jam between FCS5 and SLS Stop the transaction and clean the channel

90/931
State
Error Code Type Description Recommended Solution
Code

11242 Cash dispensing module Note jam at FCS6 Stop the transaction and clean the channel

11243 Cash dispensing module Note jam between FCS6 and SLS Stop the transaction and clean the channel

11244 Cash dispensing module Note jam at SLS Stop the transaction and clean the channel

11245 Cash dispensing module Note jam between SLS and MEDS Stop the transaction and clean the channel

11246 Cash dispensing module Note jam at MTS Stop the transaction and clean the channel

11247 Cash dispensing module Note jam at MEDS Stop the transaction and clean the channel

11248 Cash dispensing module Note jam between MEDS and TES Stop the transaction and clean the channel

11249 Cash dispensing module Note jam at TES Stop the transaction and clean the channel

11250 Cash dispensing module Note jam at SRFS Stop the transaction and clean the channel

11251 Cash dispensing module Note jam between MEDS and SRFS Stop the transaction and clean the channel

11252 Cash dispensing module Note jam at BRFS Stop the transaction and clean the channel

11253 Cash dispensing module Note jam at SCS Stop the transaction and clean the channel

11254 Cash dispensing module Note jam at PES Stop the transaction and clean the channel

11255 Cash dispensing module Note jam at PCS Stop the transaction and clean the channel

11256 Cash dispensing module Stacker motor is jammed. Stop the transaction and waiting for repair

11257 Cash dispensing module Note jam from PES to BRFS Stop the transaction and clean the channel

11258 Cash dispensing module Note jam from PCS to PES Stop the transaction and clean the channel

11259 Cash dispensing module Note jam from SCS to PCS Stop the transaction and clean the channel

11260 Cash dispensing module Note jam from MEDS to BRFS/IRFS Stop the transaction and clean the channel

11261 Cash dispensing module Note jam from SCS to MEDS Stop the transaction and clean the channel

11262 Cash dispensing module Note jam from PES to PCS Stop the transaction and clean the channel

11263 Cash dispensing module Note jam from PCS to MEDS Stop the transaction and clean the channel

11264 Cash dispensing module Note jam from MEDS to PCS Stop the transaction and clean the channel

11265 Cash dispensing module Note jam at BRCS Stop the transaction and clean the channel

11266 Cash dispensing module Note jam from MEDS to BRCS Stop the transaction and clean the channel

11291 Cash dispensing module FCS1 error Stop the transaction and waiting for repair

11292 Cash dispensing module FCS2 error Stop the transaction and waiting for repair

11293 Cash dispensing module FCS3 error Stop the transaction and waiting for repair

11294 Cash dispensing module FCS4 error Stop the transaction and waiting for repair

11295 Cash dispensing module FCS5 error Stop the transaction and waiting for repair

11296 Cash dispensing module FCS6 error Stop the transaction and waiting for repair

91/931
State
Error Code Type Description Recommended Solution
Code

11297 Cash dispensing module SLS error Stop the transaction and waiting for repair

11298 Cash dispensing module MEDS error Stop the transaction and waiting for repair

11299 Cash dispensing module RFS error Stop the transaction and waiting for repair

11300 Cash dispensing module TES error Stop the transaction and waiting for repair

11301 Cash dispensing module BRFS/IRFS error Stop the transaction and waiting for repair

11302 Cash dispensing module SCS error Stop the transaction and waiting for repair

11303 Cash dispensing module PCS error Stop the transaction and waiting for repair

11304 Cash dispensing module BRCS error Stop the transaction and waiting for repair

11305 Cash dispensing module PES error Stop the transaction and waiting for repair

11331 Cash dispensing module Illegal parameter error Check parameters and try again
Request too many notes for dispensing in
11332 Cash dispensing module Check parameters and try again
single transaction
11333 Cash dispensing module Note dispensing mode error Check parameters and try again
Check the note cassette parameters and try
11334 Cash dispensing module Error of cassette parameter note width
again
Check the note cassette parameters and try
11335 Cash dispensing module Error of cassette parameter note length
again
Check the note cassette parameters and try
11336 Cash dispensing module Error of cassette parameter note thickness
again
11341 Cash dispensing module Thickness zero value error Stop the transaction and waiting for repair

11342 Cash dispensing module Self-calibration fails Stop the transaction and waiting for repair

11343 Cash dispensing module Error of duplicate cassette IDs Stop the transaction and check the cassette

11344 Cash dispensing module Note stacker fail to reset Reset the unit, retry

11345 Cash dispensing module RFID read/write error Stop the transaction and waiting for repair
Stop the transaction and check the cassette or
11346 Cash dispensing module RFID L1 label is damaged
slot
Stop the transaction and check the cassette or
11347 Cash dispensing module RFID L2 label is damaged
slot
Stop the transaction and check the cassette or
11348 Cash dispensing module RFID L3 label is damaged
slot
Stop the transaction and check the cassette or
11349 Cash dispensing module RFID L4 label is damaged
slot
Stop the transaction and check the cassette or
11350 Cash dispensing module RFID L5 label is damaged
slot
Stop the transaction and check the cassette or
11351 Cash dispensing module RFID L6 label is damaged
slot
Stop the transaction and check the cassette or
11352 Cash dispensing module Infrared frame 1 format error
slot
Stop the transaction and check the cassette or
11353 Cash dispensing module Infrared frame 2 format error
slot
Stop the transaction and check the cassette or
11354 Cash dispensing module Infrared frame 3 format error
slot
Stop the transaction and check the cassette or
11355 Cash dispensing module Infrared frame 4 format error
slot
Stop the transaction and check the cassette or
11356 Cash dispensing module Infrared frame 5 format error
slot

92/931
State
Error Code Type Description Recommended Solution
Code

Stop the transaction and check the cassette or

11357 Cash dispensing module Infrared frame 6 format error
slot
Stop the transaction and check the cassette or
11358 Cash dispensing module Infrared 1 communication timeout
slot
Stop the transaction and check the cassette or
11359 Cash dispensing module Infrared 2 communication timeout
slot
Stop the transaction and check the cassette or
11360 Cash dispensing module Infrared 3 communication timeout
slot
Stop the transaction and check the cassette or
11361 Cash dispensing module Infrared 4 communication timeout
slot
Stop the transaction and check the cassette or
11362 Cash dispensing module Infrared 5 communication timeout
slot
Stop the transaction and check the cassette or
11363 Cash dispensing module Infrared 6 communication timeout
slot
11367 Cash dispensing module Note stacker sensor error Stop the transaction and waiting for repair

11399 Cash dispensing module Undefined hardware error Stop the transaction and waiting for repair

11401 Cash dispensing module NV enable communiation timeout Stop the transaction and waiting for repair

11402 Cash dispensing module Fail to enable NV Stop the transaction and waiting for repair

11403 Cash dispensing module NV enable verification error Stop the transaction and waiting for repair

11404 Cash dispensing module Timeout during NV communication Stop the transaction and waiting for repair

11405 Cash dispensing module error during NV communication Stop the transaction and waiting for repair

11406 Cash dispensing module verification error during NV communication Stop the transaction and waiting for repair
timeout when NV enable the communication
11407 Cash dispensing module Stop the transaction and waiting for repair
forbidden
11408 Cash dispensing module NV enable the forbidden failed Stop the transaction and waiting for repair

11409 Cash dispensing module verification error of forbbiden enabled by NV Stop the transaction and waiting for repair

11410 Cash dispensing module NV communication timeout Stop the transaction and waiting for repair

11411 Cash dispensing module Timeout during NV communication Stop the transaction and waiting for repair

11412 Cash dispensing module Error during NV communication Stop the transaction and waiting for repair

11413 Cash dispensing module verification error during NV communication Stop the transaction and waiting for repair

11414 Cash dispensing module Note SN in NV is not matched Stop the transaction and waiting for repair

11415 Cash dispensing module format error of comamnd received by NV Stop the transaction and waiting for repair
format error of received command enabled by
11416 Cash dispensing module Stop the transaction and waiting for repair
NV
format error of received command disabled
11417 Cash dispensing module Stop the transaction and waiting for repair
by NV
Note counting of NV does not match with
11418 Cash dispensing module Stop the transaction and waiting for repair
dispensing amount
An invalid command is received during NV
11419 Cash dispensing module Stop the transaction and waiting for repair
counting
11420 Cash dispensing module NV counting verification error Stop the transaction and waiting for repair

11421 Cash dispensing module NV counting times out Stop the transaction and waiting for repair
Other data is received during NV
11422 Cash dispensing module Stop the transaction and waiting for repair
communication

93/931
State
Error Code Type Description Recommended Solution
Code

11423 Cash dispensing module NV is not enabled or undefined NV error Stop the transaction and waiting for repair
Error in receiving command when resetting
11424 Cash dispensing module Stop the transaction and waiting for repair
NVUSB
returned verification error when reset
11425 Cash dispensing module Stop the transaction and waiting for repair
NVUSB
11426 Cash dispensing module Resetting NVUSB times out Stop the transaction and waiting for repair

11427 Cash dispensing module fail to reset NVUSB Stop the transaction and waiting for repair

11428 Cash dispensing module NV algorithm error Stop the transaction and waiting for repair

11429 Cash dispensing module NVSDRAM self test error Stop the transaction and waiting for repair

11430 Cash dispensing module self test error of RAM of NV Stop the transaction and waiting for repair

11431 Cash dispensing module NV fail to configure AD Stop the transaction and waiting for repair

11432 Cash dispensing module self test error of NVOCR template Stop the transaction and waiting for repair

11433 Cash dispensing module command verification error when NV self test Stop the transaction and waiting for repair

11434 Cash dispensing module NV self-test timeout Stop the transaction and waiting for repair
An invalid command is received during NV
11435 Cash dispensing module Stop the transaction and waiting for repair
self test
Error code returned by NV self test is
11436 Cash dispensing module Stop the transaction and waiting for repair
abnormal
11437 Cash dispensing module NV reset switch is not in position Stop the transaction and waiting for repair

11438 Cash dispensing module error when NV set notes mode Stop the transaction and waiting for repair
NV received illegal data when setting notes
11439 Cash dispensing module Stop the transaction and waiting for repair
mode
11440 Cash dispensing module verification error when NV set notes mode Stop the transaction and waiting for repair

11441 Cash dispensing module NV set notes mode timeout Stop the transaction and waiting for repair

11442 Cash dispensing module Error when NV return SN during dispensing Stop the transaction and waiting for repair
NV reject too many notes cause by hardware
11443 Cash dispensing module Stop the transaction and waiting for repair
error
11444 Cash dispensing module NV reject too many painted notes Stop the transaction and waiting for repair

11445 Cash dispensing module NV parameter setting error Stop the transaction and waiting for repair
check the configuration and NV cable
11461 Cash dispensing module fail to communicate between driver and NV
connection
11462 Cash dispensing module Abnormal blacklist Reset the unit, retry
Check configuration and software
11465 Cash dispensing module fail to save image data as file
environment
Check configuration and software
11466 Cash dispensing module fail to delete image data
environment
Check configuration and software
11467 Cash dispensing module Fail to convert image by the algorithm
environment
Check configuration and software
11470 Cash dispensing module Fail to operate the SQL file
environment
Check configuration and software
11471 Cash dispensing module fail to operate database
environment
Check configuration and software
11472 Cash dispensing module fail to search database
environment

94/931
State
Error Code Type Description Recommended Solution
Code

11473 Cash dispensing module Database being backed up, try later Ignore, retry

11474 Cash dispensing module fail to backup Ignore

11481 Cash dispensing module Fail to synchronize master key or public key Check software and hardware environment

11482 Cash dispensing module Fail to synchronize work key Check software environment

11483 Cash dispensing module Fail to synchronize characteristic code Check software environment

11485 Cash dispensing module Illegal program or runtime environment error Check software environment

Check the communication cables and

11491 Cash dispensing module Fail to start the communication port
configuration, restart the device

Check the communication cables and

11492 Cash dispensing module Communication parameter configuration error
configuration, restart the device

Check the communication cable and runtime

11493 Cash dispensing module Fail to send command
environment, and retry

11495 Cash dispensing module error of received format Retry

11496 Cash dispensing module Receiving verification error ID+CRC Retry

11497 Cash dispensing module MAC verification error Retry

Check the communication cables and
11498 Cash dispensing module No response from the unit
configuration, retry
Check the communication cables and
11499 Cash dispensing module cassette communcation timeout
configuration, retry
GRG CDM cash
12001 cassette status in low level Status prompt, ignore
dispenser
GRG CDM cash there are notes be retracted during channel
12002 Status prompt, ignore
dispenser cleaning
GRG CDM cash there are notes be dispensing during channel
12003 Status prompt, please check the account
dispenser cleaning
GRG CDM cash
12004 there are notes be retracted during dispensing Status prompt, ignore
dispenser
GRG CDM cash
12005 unit internal is severe dirty Status prompt, clean the machine
dispenser
GRG CDM cash
12006 No note at output slot (valid for bundle unit) Status prompt, ignore
dispenser
GRG CDM cash
12007 Log data returned is incomplete Status prompt, reread the log
dispenser
GRG CDM cash
12008 Log data reading is finished Status prompt, ignore
dispenser
GRG CDM cash
12009 Log data empty Status prompt, ignore
dispenser
GRG CDM cash
12010 FCS1 sensor is dirty Status prompt, clean the FCS1
dispenser
GRG CDM cash
12011 FCS2 sensor is dirty Status prompt, clean the FCS2
dispenser
GRG CDM cash
12012 FCS3 sensor is dirty Status prompt, clean the FCS3
dispenser
GRG CDM cash
12013 FCS4 sensor is dirty Status prompt, clean the FCS4
dispenser
GRG CDM cash
12014 FCS5 sensor is dirty Status prompt, clean the FCS5
dispenser
GRG CDM cash
12015 FCS6 sensor is dirty Status prompt, clean the FCS6
dispenser

95/931
State
Error Code Type Description Recommended Solution
Code

GRG CDM cash

12016 SLLS sensor is dirty Status prompt, clean the SLLS
dispenser
GRG CDM cash
12017 MEDS sensor is dirty Status prompt, clean the MEDS
dispenser
GRG CDM cash
12018 RFS sensor is dirty Status prompt, clean the RFS
dispenser
GRG CDM cash
12019 TES sensor is dirty Status prompt, clean the TES
dispenser
GRG CDM cash
12020 No note at PCS when dispensing Status prompt, repair if occurs frequently
dispenser
GRG CDM cash
12030 Other warning code Status prompt, ignore
dispenser
GRG CDM cash check if output parameter is illegal and input
12041 specific output slot does not exist
dispenser again
GRG CDM cash check if specific dispensing cassette has
12042 specific cassette is invalid
dispenser hardware error
GRG CDM cash
12043 cassette is changed check if cassette is changed and initial
dispenser
GRG CDM cash
12044 there are empty cassette Replenish notes
dispenser
GRG CDM cash Check if the dispensing amount is beyond the
12045 Beyond maximum dispensing amount
dispenser maximum limit
GRG CDM cash all cassette are lack of configuration
12046 Check and add the configuration information
dispenser information
GRG CDM cash check if dispensing parameter is illegal and
12047 specific output slot is invalid
dispenser input again
GRG CDM cash check if sensor of stacker is damaged and
12048 Dispensing successful, but note lost
dispenser repair
GRG CDM cash Ensure the ID of input cassettes are not the
12049 there are cassettes use same ID in unit
dispenser same
GRG CDM cash
12050 there are invalid cassette in unit repair the invalid cassette
dispenser
GRG CDM cash
12051 1st cassette is empty Replenish notes
dispenser
GRG CDM cash
12052 2nd cassette is empty Replenish notes
dispenser
GRG CDM cash
12053 3rd cassette is empty Replenish notes
dispenser
GRG CDM cash
12054 4th cassette is empty Replenish notes
dispenser
GRG CDM cash
12055 5th cassette is empty Replenish notes
dispenser
GRG CDM cash
12056 6th cassette is empty Replenish notes
dispenser
GRG CDM cash
12057 there is no 1st cassette Insert the cassette properly
dispenser
GRG CDM cash
12058 there is no 2st cassette Insert the cassette properly
dispenser
GRG CDM cash
12059 there is no 3st cassette Insert the cassette properly
dispenser
GRG CDM cash
12060 there is no 4st cassette Insert the cassette properly
dispenser
GRG CDM cash
12061 there is no 5st cassette Insert the cassette properly
dispenser
GRG CDM cash
12062 there is no 6st cassette Insert the cassette properly
dispenser
GRG CDM cash Check the cassette installation state and
12063 1st cassette fail to feed notes
dispenser ensure it is in position
GRG CDM cash Check the cassette installation state and
12064 2nd cassette fail to feed notes
dispenser ensure it is in position
GRG CDM cash Check the cassette installation state and
12065 3rd cassette fail to feed notes
dispenser ensure it is in position

96/931
State
Error Code Type Description Recommended Solution
Code

GRG CDM cash Check the cassette installation state and

12066 4th cassette fail to feed notes
dispenser ensure it is in position
GRG CDM cash Check the cassette installation state and
12067 5th cassette fail to feed notes
dispenser ensure it is in position
GRG CDM cash Check the cassette installation state and
12068 6th cassette fail to feed notes
dispenser ensure it is in position
GRG CDM cash
12069 ID of 1st cassette is illegal Check if the cassette ID is illegal
dispenser
GRG CDM cash
12070 ID of 2st cassette is illegal Check if the cassette ID is illegal
dispenser
GRG CDM cash
12071 ID of 3st cassette is illegal Check if the cassette ID is illegal
dispenser
GRG CDM cash
12072 ID of 4st cassette is illegal Check if the cassette ID is illegal
dispenser
GRG CDM cash
12073 ID of 5st cassette is illegal Check if the cassette ID is illegal
dispenser
GRG CDM cash
12074 ID of 6st cassette is illegal Check if the cassette ID is illegal
dispenser
GRG CDM cash Check if the reject cassette is exist and in
12075 reject cassette is not exist
dispenser position
GRG CDM cash
12076 reject cassette is full Clean the reject cassette
dispenser
GRG CDM cash
12077 Feeding timeout Check the note feeder
dispenser
GRG CDM cash
12078 notes are too close during transporting Check the note feeder if occurs frequently
dispenser
GRG CDM cash check notes specification, parameter setting
12079 retracted too many notes one time
dispenser and check note feeder
GRG CDM cash Check if the sensor assembly is installed and
12080 Thickness sensor error
dispenser adjusted properly
GRG CDM cash Single commutator fail to return to position check the single commutator and the
12081
dispenser downward components
GRG CDM cash Single commutator fail to return to position check the single commutator and the
12082
dispenser upward components
GRG CDM cash Bundle commutator fail to return to position check the bundle commutator and the
12083
dispenser downward components
GRG CDM cash Bundle commutator fail to return to position check the bundle commutator and the
12084
dispenser upward components
GRG CDM cash There is notes being presenting out during
12085 Check notes in channel and checking account
dispenser channel cleaning
GRG CDM cash Check main motor and the code wheel pulse
12086 Main motor is jammed
dispenser sensor
GRG CDM cash Check the main motor or encoder pulse
12087 Note jam at FCS1
dispenser sensor
GRG CDM cash
12088 Note jam between FCS1 and SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12089 Note jam at FCS2 Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12090 Note jam between FCS2 and SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12091 Note jam at FCS3 Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12092 Note jam between FCS3 and SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12093 Note jam at FCS4 Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12094 Note jam between FCS4 and SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12095 Note jam at FCS5 Clean the jammed notes and initial the unit
dispenser

97/931
State
Error Code Type Description Recommended Solution
Code

GRG CDM cash

12096 Note jam between FCS5 and SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12097 Note jam at FCS6 Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12098 Note jam between FCS6 and SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12099 Note jam at SLLS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12100 Note jam between SLLS and MEDS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12101 Note jam at MTS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12102 Note jam at MEDS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12103 Note jam between MEDS and TES Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12104 Note jam between MEDS and RFS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12105 Note jam at TES Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12106 Note jam at RFS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12107 FCS1 error Clean and replace the sensor
dispenser
GRG CDM cash
12108 FCS2 error Clean and replace the sensor
dispenser
GRG CDM cash
12109 FCS3 error Clean and replace the sensor
dispenser
GRG CDM cash
12110 FCS4 error Clean and replace the sensor
dispenser
GRG CDM cash
12111 FCS5 error Clean and replace the sensor
dispenser
GRG CDM cash
12112 FCS6 error Clean and replace the sensor
dispenser
GRG CDM cash
12113 SLLS error Clean and replace the sensor
dispenser
GRG CDM cash
12114 MEDS error Clean and replace the sensor
dispenser
GRG CDM cash
12115 RFS error Clean and replace the sensor
dispenser
GRG CDM cash
12116 TES error Clean and replace the sensor
dispenser
GRG CDM cash
12117 Note jam at BRFS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12118 Note jam at SCS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12119 Note jam at PES Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12120 MAC verification code error Resend the command
dispenser
GRG CDM cash
12121 invalid command input parameter Check the input parameter and re-send
dispenser
GRG CDM cash
12122 Configuration file parameter error Check the configuration file
dispenser
GRG CDM cash
12123 Self-calibration failed Retry according to the operation instructions
dispenser
GRG CDM cash
12124 Internal sensor counting error Clean and replace the sensor
dispenser
GRG CDM cash initial the unit. If error remains, contact the
12125 Internal chip error
dispenser manufacturer

98/931
State
Error Code Type Description Recommended Solution
Code

GRG CDM cash initial the unit. If error remains, contact the
12126 Internal error
dispenser manufacturer

GRG CDM cash initial the unit. If error remains, contact the
12127 Other internal errors
dispenser manufacturer
GRG CDM cash
12128 Note jam at PCS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12129 Note jam at stacker Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12130 Note jam between PES and BRFS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12131 Note jam between PCS and PES Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12132 Note jam between SCS and PCS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12133 Note jam between MEDS and BRFS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12134 Note jam between SCS and MEDS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash Check the stacker and initialize the unit. If
12135 stacker error, operation failed
dispenser error remains, contact the manufacturer

GRG CDM cash Check the stacker and initialize the unit. If
12136 fail to prensenting notes
dispenser error remains, contact the manufacturer

GRG CDM cash Check if the PES is shield by notes, if yes,

12137 there are notes at PES when dispensing
dispenser remove the note; if no, ignore
GRG CDM cash
12138 Note jam between PES and PCS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12139 Note jam between PCS and MEDS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12140 Note jam between PCS and MEDS Clean the jammed notes and initial the unit
dispenser
GRG CDM cash
12141 BRFS is invalid Check the sensor and replace.
dispenser
GRG CDM cash
12142 SCS is invalid Check the sensor and replace.
dispenser
GRG CDM cash
12143 PCS is invalid Check the sensor and replace.
dispenser
GRG CDM cash
12144 RFID read/write error Please contact the manufacturer
dispenser
GRG CDM cash
12145 Level 1 RFID lable is damaged Please contact the manufacturer
dispenser
GRG CDM cash
12146 Level 2 RFID lable is damaged Please contact the manufacturer
dispenser
GRG CDM cash
12147 Level 3 RFID lable is damaged Please contact the manufacturer
dispenser
GRG CDM cash
12150 Frame format error Please contact the manufacturer
dispenser
GRG CDM cash
12151 No access to modify Please contact the manufacturer
dispenser
GRG CDM cash
12152 Main secret key verification error Please contact the manufacturer
dispenser
GRG CDM cash
12160 notes left at stacker shutter Clean the notes
dispenser
GRG CDM cash
12161 stacker shutter is not closed Check f the shutter cannot be closed
dispenser
GRG CDM cash Shut down to check the NV communication
12162 fail to communicate between driver and NV
dispenser connection

99/931
State
Error Code Type Description Recommended Solution
Code

GRG CDM cash

12163 fail to save image data as file Retry
dispenser
GRG CDM cash
12164 fail to backup Retry
dispenser
GRG CDM cash Shield the recognition function or shut down
12165 Image recognition failed
dispenser the device
GRG CDM cash
12166 fail to search data Check the database file and retry
dispenser
GRG CDM cash
12167 fail to operate database Check the database file and retry
dispenser
GRG CDM cash
12168 fail to allocate memory Retry or update the software
dispenser
GRG CDM cash
12169 fail to delete image Ignore
dispenser
GRG CDM cash Check if communication cable is in good
12170 fail to judge the unit is 6240 or 8240
dispenser contact and if the unit is power-on
GRG CDM cash unable to find the installation file of securiy
12171 Please contact the manufacturer
dispenser scheme
GRG CDM cash
12172 Fail to initialize IPC communication Please contact the manufacturer
dispenser
GRG CDM cash
12173 fail to get working key Please contact the manufacturer
dispenser
GRG CDM cash
12174 Upper layer executive program is illegal Please contact the manufacturer
dispenser
GRG CDM cash
12175 Fail to calculate MAC Please contact the manufacturer
dispenser
GRG CDM cash
12176 Fail to update the master key Please contact the manufacturer
dispenser
GRG CDM cash
12177 Master key error or empty Please contact the manufacturer
dispenser
GRG CDM cash
12178 CRC verification error Please contact the manufacturer
dispenser
GRG CDM cash
12179 Dispensing environment error Checking environment legality.
dispenser
GRG CDM cash
12180 device cannot work in test mode Exit the test mode
dispenser
GRG CDM cash
12181 driver audit error Stop service and restart system
dispenser
GRG CDM cash
12182 Fail to load OCR libraries Check the relative DLL
dispenser
GRG CDM cash
12183 Fail to operate the SQL file Retry; ignore
dispenser
GRG CDM cash
12184 Database being backed up, try later Retry; ignore
dispenser
GRG CDM cash
12185 No image can be acquired Retry; ignore
dispenser
GRG CDM cash
12186 Blacklist update error Retry or update software
dispenser
GRG CDM cash initial the unit. If error remains, contact the
12188 Other errors
dispenser manufacturer
GRG CDM cash Check the communication cable and serial
12190 fail to start serial port
dispenser port configuration, then retry

GRG CDM cash Check the communication cable and serial

12191 Fail to send command
dispenser port configuration, then retry

GRG CDM cash Check the communication cable and serial

12192 Fail to receive data
dispenser port configuration, then retry

GRG CDM cash Check the communication cable and serial

12193 received data format error
dispenser port configuration, then retry

100/931
State
Error Code Type Description Recommended Solution
Code

GRG CDM cash Check the communication cable and serial

12194 data receiving verification error
dispenser port configuration, then retry
GRG CDM cash Please ensure the command is received in
12195 device is busy
dispenser idle state
GRG CDM cash
12196 Invalid command ID Resend the command
dispenser
13006 GRG CDM 5250 cassette 1 is full Ignore or take out some notes
13007 GRG CDM 5250 cassette 2 is full Ignore or take out some notes
13008 GRG CDM 5250 cassette 3 is full Ignore or take out some notes
13009 GRG CDM 5250 cassette 4 is full Ignore or take out some notes
13010 GRG CDM 5250 cassette 5 is full Ignore or take out some notes
13011 GRG CDM 5250 Cassette 1 is empty Ignore or replenish notes
13012 GRG CDM 5250 Cassette 2 is empty Ignore or replenish notes
13013 GRG CDM 5250 Cassette 3 is empty Ignore or replenish notes
13014 GRG CDM 5250 Cassette 4 is empty Ignore or replenish notes
13015 GRG CDM 5250 Cassette 5 is empty Ignore or replenish notes
13016 GRG CDM 5250 Log reading is finished Ignore
13017 GRG CDM 5250 returned log data is imcommplete Ignore
13018 GRG CDM 5250 clear notes in channel to output slot Take out the note
13021 GRG CDM 5250 channel is not closed close channel
13022 GRG CDM 5250 note jamming when dispensing Clean the channel or jammed note manually

13023 GRG CDM 5250 notes in channel is disordered Clean the channel or jammed note manually

13024 GRG CDM 5250 At least two cassettes have the same ID Manually change ID
13025 GRG CDM 5250 Note at output slot Take the note away

13026 GRG CDM 5250 output slot notes support plate error Stop service, contact the supplier

Check the shutter, or if caused by hardware

13027 GRG CDM 5250 output shutter error
error, contact the supplier

Check if the shutter state is normal and

13028 GRG CDM 5250 Exit shutter state error
contact the supplier
13029 GRG CDM 5250 Exit slot full Take away the note at exit slot
13030 GRG CDM 5250 Belt scraper operation timeout Stop operation, contact the supplier
13031 GRG CDM 5250 Note exit timeout initialize, re-send command
13032 GRG CDM 5250 Note deposit timeout initialize, re-send command
Please check if the note is normal, and if
13033 GRG CDM 5250 Double notes during note scraping hardware error, Please contact the
manufacturer
Push the module in position and if hardware
13036 GRG CDM 5250 cassette frame error
error, Please contact the manufacturer
13037 GRG CDM 5250 No cassette Replenish cassette
13038 GRG CDM 5250 cassette 1 non-existence Shield/replenish cassette
13039 GRG CDM 5250 cassette 2 non-existence Shield/replenish cassette
13040 GRG CDM 5250 cassette 3 non-existence Shield/replenish cassette
13041 GRG CDM 5250 cassette 4 non-existence Shield/replenish cassette
13042 GRG CDM 5250 cassette 5 non-existence Shield/replenish cassette
13043 GRG CDM 5250 Note exit failure, cassette 1 empty Replenish notes

101/931
State
Error Code Type Description Recommended Solution
Code

13044 GRG CDM 5250 Note exit failure, cassette 2 empty Replenish notes
13045 GRG CDM 5250 Note exit failure, cassette 3 empty Replenish notes
13046 GRG CDM 5250 Note exit failure, cassette 4 empty Replenish notes
13047 GRG CDM 5250 Note exit failure, cassette 5 empty Replenish notes
13048 GRG CDM 5250 cassette 1 too full Take out the redundant notes
13049 GRG CDM 5250 cassette 2 too full Take out the redundant notes
13050 GRG CDM 5250 cassette 3 too full Take out the redundant notes
13051 GRG CDM 5250 cassette 4 too full Take out the redundant notes
13052 GRG CDM 5250 cassette 5 too full Take out the redundant notes
13053 GRG CDM 5250 cassette 1 rolling shutter error Shield/replace/contact the supplier

13054 GRG CDM 5250 cassette 2 rolling shutter error Shield/replace/contact the supplier

13055 GRG CDM 5250 cassette 3 rolling shutter error Shield/replace/contact the supplier

13056 GRG CDM 5250 cassette 4 rolling shutter error Shield/replace/contact the supplier

13057 GRG CDM 5250 cassette 5 rolling shutter error Shield/replace/contact the supplier

13058 GRG CDM 5250 cassette 1 support plate error Shield/replace/contact the supplier

13059 GRG CDM 5250 cassette 2 support plate error Shield/replace/contact the supplier

13060 GRG CDM 5250 cassette 3 support plate error Shield/replace/contact the supplier

13061 GRG CDM 5250 cassette 4 support plate error Shield/replace/contact the supplier

13062 GRG CDM 5250 cassette 5 support plate error Shield/replace/contact the supplier
13063 GRG CDM 5250 cassette 1 error Shield/replace/contact the supplier
13064 GRG CDM 5250 cassette 2 error Shield/replace/contact the supplier
13065 GRG CDM 5250 cassette 3 error Shield/replace/contact the supplier
13066 GRG CDM 5250 cassette 4 error Shield/replace/contact the supplier
13067 GRG CDM 5250 cassette 5 error Shield/replace/contact the supplier
cassette 1 withdrawal amount is not the
13068 GRG CDM 5250 Contact the maintainer to solve the problem
desired one
cassette 2 withdrawal amount is not the
13069 GRG CDM 5250 Contact the maintainer to solve the problem
desired one
cassette 3 withdrawal amount is not the
13070 GRG CDM 5250 Contact the maintainer to solve the problem
desired one
cassette 4 withdrawal amount is not the
13071 GRG CDM 5250 Contact the maintainer to solve the problem
desired one
cassette 5 withdrawal amount is not the
13072 GRG CDM 5250 Contact the maintainer to solve the problem
desired one
13073 GRG CDM 5250 Withdrawal amount is not the desired one Contact the maintainer to solve the problem
13074 GRG CDM 5250 Dodge gate 1 error Shield/replace/contact the supplier
13075 GRG CDM 5250 Dodge gate 2 error Shield/replace/contact the supplier
13076 GRG CDM 5250 Dodge gate 3 error Shield/replace/contact the supplier
13077 GRG CDM 5250 Dodge gate 4 error Shield/replace/contact the supplier
13078 GRG CDM 5250 Flash or Eprom error Stop operation, contact the supplier

13079 GRG CDM 5250 Key error Stop operation, contact the supplier
13080 GRG CDM 5250 Unsupported function Shield this function
initialize, then stop operation, and contact the
13081 GRG CDM 5250 Configuration file error
supplier
initialize, then stop operation, and contact the
13082 GRG CDM 5250 COMMANAGER error
supplier

102/931
State
Error Code Type Description Recommended Solution
Code

Communication or hardware error, please

13083 GRG CDM 5250 Serial port operation failure check if communication cable or hardware
device is normal
Communication or hardware error, please
13084 GRG CDM 5250 Fail to send command check if communication cable or hardware
device is normal
Communication or hardware error, please
13085 GRG CDM 5250 Fail to receive command check if communication cable or hardware
device is normal
Communication or hardware error, please
13086 GRG CDM 5250 Data is found to be wrong after verification check if communication cable or hardware
device is normal
Communication or hardware error, please
13087 GRG CDM 5250 Fail to receive ACK check if communication cable or hardware
device is normal
13088 GRG CDM 5250 initializing Wait and re-send command
13089 GRG CDM 5250 The machine is busy Wait and re-send command
13090 GRG CDM 5250 Parameter error Contact the supplier and update the software
13091 GRG CDM 5250 Data ID received is wrong initialize, then re-send command
13092 GRG CDM 5250 Data received is wrong initialize, then re-send command
13093 GRG CDM 5250 Hardware error Stop operation, contact the supplier
initialize, contact the supplier and update the
13094 GRG CDM 5250 Other errors
software
13095 GRG CDM 5250 Transport encoder or GUS06 sensor error Stop operation, contact the supplier

13096 GRG CDM 5250 Shutter encoder or ZUS04 sensor error Stop operation, contact the supplier

13097 GRG CDM 5250 cassette 1 deposit amount error Contact the maintainer to solve the problem

13098 GRG CDM 5250 cassette 2 deposit amount error Contact the maintainer to solve the problem

13099 GRG CDM 5250 cassette 3 deposit amount error Contact the maintainer to solve the problem

13100 GRG CDM 5250 cassette 4 deposit amount error Contact the maintainer to solve the problem

13101 GRG CDM 5250 cassette 5 deposit amount error Contact the maintainer to solve the problem

13102 GRG CDM 5250 Deposit amount error Contact the maintainer to solve the problem
Communication or hardware error, please
13199 GRG CDM 5250 Communication timeout check if communication cable or hardware
device is normal
MEI cash deposit
14021 No notes is inserted, warning code Insert notes into input slot
mechanism
MEI cash deposit Notes fail to enter because customer catch it
14022 Feed notes to input slot
mechanism or don't insert deeply, warning code
MEI cash deposit
14023 Note is returned to exit slot, warning code Take away the unrecognized notes
mechanism
MEI cash deposit Stop accepting notes, count the accepted
14024 Escrow is full, warning code
mechanism notes and put to cassette (clear escrow)
MEI cash deposit
14031 Interface parameter is invalid Contact the supplier and update the software
mechanism
MEI cash deposit
14032 Don't monitor status Contact the supplier and update the software
mechanism
MEI cash deposit
14033 Fail to store file Contact the supplier and update the software
mechanism
MEI cash deposit
14034 Invalid type Contact the supplier and update the software
mechanism

103/931
State
Error Code Type Description Recommended Solution
Code

MEI cash deposit

14035 Error condition Contact the supplier and update the software
mechanism
MEI cash deposit
14036 Invalid operation Contact the supplier and update the software
mechanism
MEI cash deposit
14037 Runtime error Contact the supplier and update the software
mechanism
MEI cash deposit
14038 Command is being executed Contact the supplier and update the software
mechanism
MEI cash deposit
14039 Escrow is empty Contact the supplier and update the software
mechanism
MEI cash deposit
14040 Device is monitoring status Contact the supplier and update the software
mechanism
MEI cash deposit
14041 Configuration file error Check configuration file
mechanism
MEI cash deposit
14042 Notes are being processed Contact the supplier and update the software
mechanism
MEI cash deposit
14043 Note is rejected Contact the supplier and update the software
mechanism
MEI cash deposit
14044 Genuine note is received Contact the supplier and update the software
mechanism
MEI cash deposit
14045 Notes have been processed Contact the supplier and update the software
mechanism
MEI cash deposit
14046 Receiving notes is canceled Contact the supplier and update the software
mechanism
MEI cash deposit
14047 Finish to press notes Contact the supplier and update the software
mechanism
MEI cash deposit
14048 Finish to exit notes Contact the supplier and update the software
mechanism
MEI cash deposit
14049 Resetting Contact the supplier and update the software
mechanism
MEI cash deposit
14050 Stop the holt mode Contact the supplier and update the software
mechanism
MEI cash deposit
14051 Note is rejected Contact the supplier and update the software
mechanism
MEI cash deposit
14052 Complete to carry out the command Contact the supplier and update the software
mechanism
MEI cash deposit
14053 Invalid parameter Contact the supplier and update the software
mechanism
MEI cash deposit
14054 Monitoring Contact the supplier and update the software
mechanism
MEI cash deposit
14055 The referenced note is required to insert Contact the supplier and update the software
mechanism
MEI cash deposit
14056 Load the downloaded note data Contact the supplier and update the software
mechanism
MEI cash deposit
14057 Overlaid the downloaded note data Contact the supplier and update the software
mechanism
MEI cash deposit
14058 Monitoring is completed Contact the supplier and update the software
mechanism
MEI cash deposit
14059 Start to receive notes Contact the supplier and update the software
mechanism
MEI cash deposit
14060 Fake note is received Contact the supplier and update the software
mechanism
MEI cash deposit
14061 Suspicious note is received Contact the supplier and update the software
mechanism
MEI cash deposit
14062 Service will be continued Contact the supplier and update the software
mechanism
MEI cash deposit
14063 Hardware error Replace the error module
mechanism
MEI cash deposit
14069 Unknown error Contact the supplier and update the software
mechanism
MEI cash deposit Check if the serial port connect well or the
14071 Fail to open serial port
mechanism serial setting is right

104/931
State
Error Code Type Description Recommended Solution
Code

MEI cash deposit Check if the serial port connect well or the
14072 Fail to initialize serial port
mechanism serial setting is right
MEI cash deposit Check if the serial port connect well or the
14073 Fail to transmit message
mechanism serial setting is right
MEI cash deposit
14074 Abnormal message Contact the supplier and update the software
mechanism
MEI cash deposit
14075 Timeout expired Contact the supplier and update the software
mechanism
MEI cash deposit
14076 Setting of data link error Contact the supplier and update the software
mechanism
MEI cash deposit
14077 System error Contact the supplier and update the software
mechanism
MEI cash deposit
14078 cassette is full Settle up and replace cassette
mechanism
MEI cash deposit Fit cassette and reset; if the cassette is
14079 cassette is taken way
mechanism removed normally, ignore this.

MEI cash deposit Open the mechanism to check the transport,

14080 Notes jam
mechanism and clear the jammed notes
MEI cash deposit
14081 Services haven't started Contact the supplier and update the software
mechanism
MEI cash deposit
14082 Abnormal message Contact the supplier and update the software
mechanism
MEI cash deposit
14083 Abnormal event Contact the supplier and update the software
mechanism
Check if the cable connect well, the
MEI cash deposit
14084 Fail to communicate mechanism is power-on, or the setting of
mechanism
serial port No is right
MEI cash deposit
14085 Stop service Hardware error, contact supplier
mechanism
MEI cash deposit
14086 Command timeout Contact the supplier and update the software
mechanism
MEI cash deposit
14087 Invalid handle Contact the supplier and update the software
mechanism
MEI cash deposit
14088 Service is not available Contact the supplier and update the software
mechanism
MEI cash deposit
14089 Mechanism hasn't initialized Contact the supplier and update the software
mechanism
MEI cash deposit
14090 Mechanism is occupied by another process Contact the supplier and update the software
mechanism
MEI cash deposit
14091 Depended DL (dynamic library) is lost Contact the supplier and update the software
mechanism
MEI cash deposit Check if the cover is closed, if the input slot
14092 input slot error or the top cover is open
mechanism is blocked, clear it
MEI cash deposit Reset, if fails, open the cover to clear the
14093 Upper transport error
mechanism transport
MEI cash deposit Check if the cover is closed, if the exit slot is
14094 Exit slot error or the top cover is open
mechanism blocked, clear it
MEI cash deposit Reset, if fails, remove cassette to clear the
14095 Lower transport error
mechanism transport
MEI cash deposit Reset, if fails, open the cover to clear the
14096 Escrow transport error
mechanism transport
MEI cash deposit Reset, if fails, remove cassette to clear the
14097 Pressure assembly error
mechanism transport
MEI cash deposit
14098 Notes data error Contact supplier
mechanism
14109 BR-15 No configuration supply for NV Software error, contact the supplier
NV hasn't been configured with
14110 BR-15 Software error, contact the supplier
recongnizable denomination
14111 BR-15 Escrow is empty Ignore
14112 BR-15 Escrow is non-empty Ignore

105/931
State
Error Code Type Description Recommended Solution
Code

14113 BR-15 Escrow is full Ignore

14114 BR-15 All recycling drum are empty Ignore
14115 BR-15 All recycling drum are full Ignore
Recycling drum 1 is full (Tape with black
14116 BR-15 Ignore
mark is detected)
Recycling drum 2 is full (Tape with black
14117 BR-15 Ignore
mark is detected)
Recycling drum 3 is full (Tape with black
14118 BR-15 Ignore
mark is detected)
Recycling drum 4 is full (Tape with black
14119 BR-15 Ignore
mark is detected)
14120 BR-15 Counting error of recycling drum Status warning, handling is not required
14122 BR-15 Loadbox is empty Ignore
The number of rejected notes exceeds the
14123 BR-15 Ignore
limit when loading notes
14124 BR-15 Acceptance box is almost full Ignore
14125 BR-15 Notes remains in exit slot Warning code, please take out notes
Notes are received, but the notes information Warning code, please acquired the notes
14126 BR-15
is not acquired information
Notes haven't been recorded reaches 20,
14127 BR-15 Warning code, please deposited the notes
please confirm to enter or cancel
14128 BR-15 All notes have been recorded Ignore
Some notes haven't been recorded, please
14129 BR-15 Warning code, please deposited the notes
confirm to enter
14130 BR-15 No note is received Ignore
The number of notes calculated by the
14131 BR-15 recycling drum is more than the actual one Ignore
after sorting and counting

The number of notes calculated by the

14132 BR-15 recycling drum is less than the actual one Ignore
after sorting and counting

14133 BR-15 Recycling drum 1 hasn't been configured Re-configuration

14134 BR-15 Recycling drum 2 hasn't been configured Re-configuration

14135 BR-15 Recycling drum 3 hasn't been configured Re-configuration

14136 BR-15 Recycling drum 4 hasn't been configured Re-configuration

14139 BR-15 ID card non-existence Check the equipment
14140 BR-15 ID card anti-collision failure Check the equipment
14141 BR-15 ID card fail to select card Check the equipment
The number of notes calculated by the
14142 BR-15 recycling drum is more than the actual one Ignore
after settling and account
The number of notes calculated by the
14143 BR-15 recycling drum is less than the actual one Ignore
after sorting
14148 BR-15 Saving an image to the database failed
14149 BR-15 Notes are rejected Ignore
14150 BR-15 Unknown error Contact the supplier
14151 BR-15 Parameter error Contact the supplier

106/931
State
Error Code Type Description Recommended Solution
Code

14152 BR-15 Diverter Parameter error Check the equipment

14153 BR-15 Motor parameter error Check the equipment
14154 BR-15 Recycling drum 1 parameter error Contact the supplier
14155 BR-15 Recycling drum 2 parameter error Contact the supplier
14156 BR-15 Recycling drum 3 parameter error Contact the supplier
14157 BR-15 Recycling drum 4 parameter error Contact the supplier
14160 BR-15 Mode parameter error Contact the supplier
14161 BR-15 Recycling drum attribute parameter error Contact the supplier
14162 BR-15 Recycling drums are not empty Clear the RC
14165 BR-15 The number of notes loaded exceeds limit Check the parameter
14166 BR-15 Loadbox is not lock Lock the cassette lock
The number of rejected notes exceeds the
14167 BR-15 Check notes quality
limit
14170 BR-15 Recycling drum 1 change is shortage Check the parameter

14171 BR-15 Recycling drum 2 change is shortage Check the parameter

14172 BR-15 Recycling drum 3 change is shortage Check the parameter

14173 BR-15 Recycling drum 4 change is shortage Check the parameter

14176 BR-15 Fail to read/write the Acceptance box ID Check the equipment
14177 BR-15 Fail to read/write the loadbox ID Check the equipment
14180 BR-15 Equipment status error initialize the CRM
14181 BR-15 The machine is being powered on initialize the CRM
14182 BR-15 Fail to clear the jammed note after initializing Check and initialize the CRM

Fail to clear the jammed note after

14183 BR-15 initialize the CRM
initializing, notes remains in the transport
14185 BR-15 Notes remains in input slot Check and initialize the CRM
14186 BR-15 input slot fail to separate notes Check and initialize the CRM
14187 BR-15 Exit notes from input slot timeout Check and initialize the CRM
14188 BR-15 Note is jammed when exiting from input slot Check and initialize the CRM

14190 BR-15 Notes remains in Escrow when exiting Check and initialize the CRM
14191 BR-15 Escrow is not at zero position Check and initialize the CRM
14192 BR-15 Escrow fail to define the zero position Check and initialize the CRM
14195 BR-15 Recycling drum 1 calculation error Set the note amount
14196 BR-15 Recycling drum 2 calculation error Set the note amount
14197 BR-15 Recycling drum 3 calculation error Set the note amount
14198 BR-15 Recycling drum 4 calculation error Set the note amount
NV acquire white/black parameters failed,
14201 BR-15 Check the equipment
please correct
14202 BR-15 NV response timeout Check the equipment
14203 BR-15 NV status error Check the equipment
14204 BR-15 NV in unknown status Check the equipment
14205 BR-15 NV FPGA parameter is lost Check the equipment
14206 BR-15 Fail to read note configuration of the NV Check the equipment
14209 BR-15 Note length exceeds the limit Check the note
14210 BR-15 Note jam at NV Check and initialize the CRM
14211 BR-15 Note jam at buffer area Check and initialize the CRM

107/931
State
Error Code Type Description Recommended Solution
Code

14212 BR-15 Note jam at exit slot Check and initialize the CRM
14213 BR-15 Note jam at cash recycling slot Check and initialize the CRM
14214 BR-15 Note jam at input slot of the recycling drum 1 Check and initialize the CRM

14215 BR-15 Note jam at input slot of the recycling drum 2 Check and initialize the CRM

14216 BR-15 Note jam at input slot of the recycling drum 3 Check and initialize the CRM

14217 BR-15 Note jam at input slot of the recycling drum 4 Check and initialize the CRM

14220 BR-15 Note jam at input slot of the acceptance box Check and initialize the CRM

14221 BR-15 Note jam at exit slot of the load box Check and initialize the CRM
14230 BR-15 Unknown note jam Check and initialize the CRM
14231 BR-15 Note jam between NV and buffer area Check and initialize the CRM
Note jam between exit slot of the loadbox and
14232 BR-15 Check and initialize the CRM
buffer area
Note jam between input slot of recycling area
14233 BR-15 Check and initialize the CRM
and buffer area
14234 BR-15 Note jam between NV and buffer area Check and initialize the CRM

14235 BR-15 Note jam between buffer area and exit slot Check and initialize the CRM
Note jam between buffer area and input slot
14236 BR-15 Check and initialize the CRM
of the loadbox
Note jam between buffer area and input slot
14237 BR-15 Check and initialize the CRM
of the recycling area
Note jam between input slot of recycling area
14238 BR-15 Check and initialize the CRM
and recycling drum 1

Note jam between input slot of recycling area

14239 BR-15 Check and initialize the CRM
and recycling drum 2

Note jam between input slot of recycling area

14240 BR-15 Check and initialize the CRM
and recycling drum 3

Note jam between input slot of recycling area

14241 BR-15 Check and initialize the CRM
and recycling drum 4

Note jam between input slot of recycling area

14244 BR-15 Check and initialize the CRM
and recycling drum 1

Note jam between input slot of recycling area

14245 BR-15 Check and initialize the CRM
and recycling drum 2

Note jam between input slot of recycling area

14246 BR-15 Check and initialize the CRM
and recycling drum 3

Note jam between input slot of recycling area

14247 BR-15 Check and initialize the CRM
and recycling drum 4

14250 BR-15 Note is jammed when exiting the escrow Check and initialize the CRM

14251 BR-15 Note is jammed when it fed from the load box Check and initialize the CRM
Note is jammed when it fed from the
14252 BR-15 Check and initialize the CRM
recycling drum 1
Note is jammed when it fed from the
14253 BR-15 Check and initialize the CRM
recycling drum 2

108/931
State
Error Code Type Description Recommended Solution
Code

Note is jammed when it fed from the

14254 BR-15 Check and initialize the CRM
recycling drum 3
Note is jammed when it fed from the
14255 BR-15 Check and initialize the CRM
recycling drum 4
14257 BR-15 Note jam at NV Check and initialize the CRM
14260 BR-15 Sensor SF1 in abnormal status Check the CRM
14261 BR-15 Sensor SF2 in abnormal status Check the CRM
14262 BR-15 Sensor SF3 in abnormal status Check the CRM
14263 BR-15 Sensor SF4 in abnormal status Check the CRM
14264 BR-15 Sensor SF5 in abnormal status Check the CRM
14265 BR-15 Sensor SF6 in abnormal status Check the CRM
14266 BR-15 Sensor SF7 in abnormal status Check the CRM
14267 BR-15 Sensor SF8 in abnormal status Check the CRM
14268 BR-15 Sensor SF9 in abnormal status Check the CRM
14269 BR-15 Sensor SF10 in abnormal status Check the CRM
14270 BR-15 Sensor SF11 in abnormal status Check the CRM
14271 BR-15 Sensor SF12 in abnormal status Check the CRM
14272 BR-15 Sensor SF13 in abnormal status Check the CRM
14273 BR-15 Sensor SF14 in abnormal status Check the CRM
14274 BR-15 Sensor SF15 in abnormal status Check the CRM
14275 BR-15 Sensor SF16 in abnormal status Check the CRM
14276 BR-15 Sensor SF17 in abnormal status Check the CRM
14277 BR-15 Sensor SF18 in abnormal status Check the CRM
14278 BR-15 Sensor SF19 in abnormal status Check the CRM
14279 BR-15 Sensor SF20 in abnormal status Check the CRM
14280 BR-15 Sensor SF21 in abnormal status Check the CRM
14281 BR-15 Sensor SF22 in abnormal status Check the CRM
14282 BR-15 Sensor SF23 in abnormal status Check the CRM
14283 BR-15 Sensor SF24 in abnormal status Check the CRM
Unknown note is moved from the unknown
14290 BR-15 Check and initialize the CRM
position
14291 BR-15 Unknown note is moved from NV Check and initialize the CRM
14292 BR-15 Unknown note is moved from the buffer area Check and initialize the CRM

14293 BR-15 Unknown note is moved from exit slot Check and initialize the CRM
Unknown note is moved from input slot of
14294 BR-15 Check and initialize the CRM
cash recycling mode
Unknown note is moved from input slot of
14295 BR-15 Check and initialize the CRM
the recycling drum 1
Unknown note is moved from input slot of
14296 BR-15 Check and initialize the CRM
the recycling drum 2
Unknown note is moved from input slot of
14297 BR-15 Check and initialize the CRM
the recycling drum 3
Unknown note is moved from input slot of
14298 BR-15 Check and initialize the CRM
the recycling drum 4
Unknown note is moved from input slot the
14301 BR-15 Check and initialize the CRM
acceptance box
Unknown note is moved from input slot the
14302 BR-15 Check and initialize the CRM
loadbox
Unknown note is transported into unknown
14305 BR-15 Check and initialize the CRM
position
14306 BR-15 Unknown note is transported into NV Check and initialize the CRM

14307 BR-15 Unknown note is transported into buffer area Check and initialize the CRM

14308 BR-15 Unknown note is transported into exit slot Check and initialize the CRM

109/931
State
Error Code Type Description Recommended Solution
Code

Unknown note is transported into input slot

14309 BR-15 Check and initialize the CRM
of recycling area
Unknown note is transported into input slot of
14310 BR-15 Check and initialize the CRM
the recycling drum 1
Unknown note is transported into input slot of
14311 BR-15 Check and initialize the CRM
the recycling drum 2
Unknown note is transported into input slot of
14312 BR-15 Check and initialize the CRM
the recycling drum 3
Unknown note is transported into input slot of
14313 BR-15 Check and initialize the CRM
the recycling drum 4
Unknown note is transported into input slot of
14316 BR-15 Check and initialize the CRM
the acceptance box
Unknown note is transported into input slot of
14317 BR-15 Check and initialize the CRM
the loadbox
Unknown note is transported into the
14320 BR-15 Check and initialize the CRM
recycling drum 1
Unknown note is transported into the
14321 BR-15 Check and initialize the CRM
recycling drum 2
Unknown note is transported into the
14322 BR-15 Check and initialize the CRM
recycling drum 3
Unknown note is transported into the
14323 BR-15 Check and initialize the CRM
recycling drum 4
fail to open selection commutator of to be
14330 BR-15 Check and initialize the CRM
verify notes in EM1
fail to open EM2 roller input and output
14331 BR-15 Check and initialize the CRM
commutator
14332 BR-15 fail to open EM3 cassette channel Check and initialize the CRM
14333 BR-15 fail to open EM4 roller channel commutator Check and initialize the CRM
14334 BR-15 fail to open EM5 recycle channel Check and initialize the CRM
fail to open EM6 replenished notes
14335 BR-15 Check and initialize the CRM
verification channel
14336 BR-15 fail to open EM7 input shutter Check and initialize the CRM
14337 BR-15 fail to open EM8 reject shutter Check and initialize the CRM
14338 BR-15 fail to open EM9 reserved 1 Check and initialize the CRM
14339 BR-15 fail to open EM10 recycle drum1 Check and initialize the CRM
14340 BR-15 fail to open EM11 recycle drum2 Check and initialize the CRM
14341 BR-15 fail to open EM12 recycle drum3 Check and initialize the CRM
14342 BR-15 fail to open EM13 reserved 2 Check and initialize the CRM
fail to close selection commutator of to be
14345 BR-15 Check and initialize the CRM
verify notes in EM1
fail to close EM2 roller input and output
14346 BR-15 Check and initialize the CRM
commutator
14347 BR-15 fail to close EM3 cassette channel Check and initialize the CRM
14348 BR-15 fail to close EM4 roller channel commutator Check and initialize the CRM
14349 BR-15 fail to close EM5 recycle channel Check and initialize the CRM
fail to close EM6 replenished notes
14350 BR-15 Check and initialize the CRM
verification channel
14351 BR-15 fail to close EM7 input shutter Check and initialize the CRM
14352 BR-15 fail to close EM8 reject shutter Check and initialize the CRM
14353 BR-15 fail to close EM9 reserved 1 Check and initialize the CRM
14354 BR-15 fail to close EM10 recycle drum1 Check and initialize the CRM
14355 BR-15 fail to close EM11 recycle drum2 Check and initialize the CRM
14356 BR-15 fail to close EM12 recycle drum3 Check and initialize the CRM
14357 BR-15 fail to close EM13 reserved 2 Check and initialize the CRM
14360 BR-15 Main motor is jammed Check and initialize the CRM
14361 BR-15 Note is jammed during processing Check and initialize the CRM
14362 BR-15 Fail to erase data from FLASH Check the equipment

110/931
State
Error Code Type Description Recommended Solution
Code

14363 BR-15 Fail to write data to FLASH Check the equipment

14364 BR-15 Fail to read data of FLASH Check the equipment
14365 BR-15 Fail to write FRAM parameters Check the equipment
14366 BR-15 Fail to read FRAM parameters Check the equipment
14367 BR-15 Fail to check FRAM parameters Check the equipment
14370 BR-15 Acceptance box is full Clear notes
14371 BR-15 Acceptance box is not lock Check the AC
14372 BR-15 Pressure plate is not reset Check the equipment
14373 BR-15 Pressure plate pushing out timeout Check the equipment
14374 BR-15 Pressure plate calling back timeout Check the equipment
14375 BR-15 Note pressing failure (Notes are remained) Check the equipment
Fail to reset the recycling drum 1, black mark
14380 BR-15 Check the equipment
is not checked
Fail to reset the recycling drum 2, black mark
14381 BR-15 Check the equipment
is not checked
Fail to reset the recycling drum 3, black mark
14382 BR-15 Check the equipment
is not checked
Fail to reset the recycling drum 4, black mark
14383 BR-15 Check the equipment
is not checked
14390 BR-15 Command parameter error Check the parameter
14391 BR-15 Deposition has started Error, check the command process
14392 BR-15 Deposition has not started Error, check the command process
14394 BR-15 Undefined command Check the parameter
14395 BR-15 DLL Loading failure Check the parameter
14396 BR-15 Data sending failure Check if the communication port is normal

14397 BR-15 Data receiving failure Check if the communication port is normal

14398 BR-15 Configuration file error Check if the configuration file port is normal

14399 BR-15 Communication timeout Check if the communication port is normal

Communication or hardware error, please

15000 CRM9250 Other warning errors
check the communication cables and device

15001 CRM9250 Shutter close/open sensor is abnormal Check if the shutter is abnormal
15002 CRM9250 Shutter open timeout Check if the shutter is abnormal
15003 CRM9250 Shutter close timeout Check if the shutter is abnormal
15004 CRM9250 Shutter is jammed by notes Check if the shutter is abnormal
There is foreign object in shutter while
15005 CRM9250 Check if the shutter is abnormal
closing it
Notes are returned to exit slot while executing
15006 CRM9250 Ignore
"Cash Count" command
15007 CRM9250 Notes remains in note slot Ignore
15008 CRM9250 Notes remains in input slot Ignore
15009 CRM9250 Notes remains in exit slot Ignore
15010 CRM9250 No note in note slot Ignore
15011 CRM9250 No note in input slot Ignore
15012 CRM9250 No note in exit slot Ignore
15013 CRM9250 Note is not in position Insert the notes correctly
15014 CRM9250 Torn or skewed note is detected at input slot Please input qualified notes

15015 CRM9250 Note with holes is detected at input slot Please input qualified notes

111/931
State
Error Code Type Description Recommended Solution
Code

15016 CRM9250 Extra-wide note is detected at input slot Please input qualified notes

15017 CRM9250 Extra-narrow note is detected at input slot Please input qualified notes

Fail to feed note, the next note doesn't enter

15018 CRM9250 Check if the NF (Note Feeder) is abnormal
lower feed transport in specified time.
No note entered into transport from input slot
15019 CRM9250 Check if the NF (Note Feeder) is abnormal
in specified time
15020 CRM9250 Escrow tape is exhausted Too many notes are rejected or escrow error

Notes in escrow exceed the set value while

15021 CRM9250 Input too many notes, reduce some
executing "Cash count" command
RC1 cassette is empty (after executing
15022 CRM9250 Ignore
command)
RC2 cassette is empty (after executing
15023 CRM9250 Ignore
command)
RC3 cassette is empty (after executing
15024 CRM9250 Ignore
command)
RC4 cassette is empty (after executing
15025 CRM9250 Ignore
command)
RC5 cassette is empty (after executing
15026 CRM9250 Ignore
command)
15027 CRM9250 RC1 is almost full Ignore
15028 CRM9250 RC2 is almost full Ignore
15029 CRM9250 RC3 is almost full Ignore
15030 CRM9250 RC4 is almost full Ignore
15031 CRM9250 RC5 is almost full Ignore
15032 CRM9250 Extended AC cassette is almost full Ignore
15033 CRM9250 A area in AC is almost full Ignore
15034 CRM9250 B area in AC is almost full Ignore
15035 CRM9250 C area in AC is almost full Ignore
15036 CRM9250 RC1 is full Ignore
15037 CRM9250 RC2 is full Ignore
15038 CRM9250 RC3 is full Ignore
15039 CRM9250 RC4 is full Ignore
15040 CRM9250 RC5 is full Ignore
15041 CRM9250 Extended AC is full Clear the device
15042 CRM9250 A area in AC is full Clear the device
15043 CRM9250 B area in AC is full Clear the device
15044 CRM9250 C area in AC is full Clear the device
Number of notes entered input slot exceeds
15045 CRM9250 Input too many notes, reduce some
maximum
Number of notes which are rejected Rejected notes is too many, please input
15046 CRM9250
successively exceeds preset number qualified notes
Total number of notes rejected exceeds preset Rejected notes is too many, please input
15047 CRM9250
number qualified notes
Number of notes at exit slot exceeds
15048 CRM9250 Too many notes, reduce some
maximum when dispensing
Get no information about note when
15049 CRM9250 Do nothing
validating
Retract the notes, software or hardware
15050 CRM9250 Escrow have notes after withdrawal
problem, contact supplier
The escrow tape is reset, but no notes from
15051 CRM9250 Do nothing
escrow
Firmware version is the same as the
15052 CRM9250 Ignore
downloading one

112/931
State
Error Code Type Description Recommended Solution
Code

Note will be retracted continuously if it

15053 CRM9250 Too much notes are retracted from NF slot
remains in NF slot
15054 CRM9250 unit SN length is out of range Retry or update the software
15055 CRM9250 Failed to read unit SN Retry or update the software
Communication failure, check the cable and
15071 CRM9250 Fail to operate serial port
serial configuration
15072 CRM9250 Fail to allocate memory Software problem, contact supplier
Communication failure, check the cable and
15073 CRM9250 Fail to send data
serial configuration
Communication failure, check the cable and
15074 CRM9250 Waiting ACK timeout or fail to receive ACK
serial configuration
Communication failure, check the cable and
15075 CRM9250 Fail to send ENQ
serial configuration
Software or hardware problem, contact
15076 CRM9250 Package ID of received data error
supplier
Software or hardware problem, contact
15077 CRM9250 CRC of received data error
supplier
Software or hardware problem, contact
15078 CRM9250 Received data error or receiving data timeout
supplier
15079 CRM9250 Device is busy Device is running, try later
15080 CRM9250 Parameter error Software problem, contact supplier
The function is not supported, contact
15081 CRM9250 Unsupported function
supplier
15082 CRM9250 Device status error Hardware problem, contact supplier
Software or configuration error, contact
15083 CRM9250 Operating configuration file error
supplier
Number of notes dispensed actually ≠required
15084 CRM9250 Hardware problem, contact supplier
number
15085 CRM9250 Clause 36 is unsupported Contact the supplier
Software or configuration error, contact the
15086 CRM9250 Clause 36 configuration error
supplier
15087 CRM9250 Fail to read hardware log Try again
15088 CRM9250 Fail to change denomination information Contact the supplier
Amount of blacklist serial numbers is
15089 CRM9250 Try again
abnormal
15090 CRM9250 The client disconnect Hardware error, contact the supplier

15091 CRM9250 ASC internal error Hardware error, contact the supplier

15092 CRM9250 Illegal application program Hardware error, contact the supplier

15093 CRM9250 Fail to update the master key Hardware error, contact the supplier

15094 CRM9250 Checking failed Hardware error, contact the supplier

15095 CRM9250 Calculating MAC error Hardware error, contact the supplier
It isn't in test mode when revising the
15096 CRM9250 Hardware error, contact the supplier
working key
15097 CRM9250 Checking error when operating the key Hardware error, contact the supplier

15098 CRM9250 Working key read/write error Hardware error, contact the supplier

15099 CRM9250 MAC checking error during transaction Hardware error, contact the supplier
Receiving or sending data in blacklist feature
15100 CRM9250 Hardware error, contact the supplier
packet failed
15101 CRM9250 Verification error in blacklist data is reported Hardware error, contact the supplier

113/931
State
Error Code Type Description Recommended Solution
Code

Error in parameters of blacklist mode or

15102 CRM9250 Hardware error, contact the supplier
protocol version
15103 Cash recycling module Audit error Stop service and contact supplier

15104 Cash recycling module The module is safe, MAC check error Stop service and contact supplier

15105 Cash recycling module TPM check error Stop service and contact supplier
Error in generating master key by security 2.0
15106 Cash recycling module Stop service and contact supplier
encryption module
Error in importing master key by security
15107 Cash recycling module Stop service and contact supplier
2.0TPM
Error in generating work key by security 2.0
15108 Cash recycling module Stop service and contact supplier
encryption module
Error in importing work key by security
15109 Cash recycling module Stop service and contact supplier
2.0TPM
Security 2.0 fails to get transaction ciphertext
15110 Cash recycling module Stop service and contact supplier
from TPM
Transaction execution of security 2.0HSM
15111 Cash recycling module Stop service and contact supplier
failed
Security 2.0TPM fails to analyze the
15112 Cash recycling module Stop service and contact supplier
execution result
Security 2.0TPM fails to decrypt the
15113 Cash recycling module Stop service and contact supplier
execution result
Security 2.0 security module or TPM key
15114 Cash recycling module Stop service and contact supplier
does not exist
Fail to load security 2.0SecGroup.dll or its
15115 Cash recycling module Stop service and contact supplier
dependent components
Security 2.0 soft program fails to update work
15116 Cash recycling module Stop service and replace the key
key
For firmware downloading, the configuration
15120 Cash recycling module Check the download configuration file
file contains no note information of this type

15121 CRM9250 Other error Hardware problem, contact supplier

Other command is received before receiving

15122 CRM9250 Software problem, contact supplier
"initialization setting" command
Other command is received before receiving
15123 CRM9250 Software problem, contact supplier
"initialize" command
Illegal command is received after "prepare
15124 CRM9250 Software problem, contact supplier
deposit" command
Illegal command is received after "prepare
15125 CRM9250 Software problem, contact supplier
dispense" command
Illegal command is received after "dispense"
15126 CRM9250 Software problem, contact supplier
command
Illegal command is received after "prepare
15127 CRM9250 Software problem, contact supplier
present" command
Illegal command is received after "open
15128 CRM9250 Software problem, contact supplier
shutter" command
Illegal command is received after "close
15129 CRM9250 Software problem, contact supplier
shutter" command
Illegal command is received after "retract NF"
15130 CRM9250 Software problem, contact supplier
command
Illegal command is received after "Cash
15131 CRM9250 Software problem, contact supplier
Count" command

114/931
State
Error Code Type Description Recommended Solution
Code

Illegal command is received after "deposit"

15132 CRM9250 Software problem, contact supplier
command
Illegal command is received after "cancel
15133 CRM9250 Software problem, contact supplier
deposit" command
Illegal command is received after "prepare
15134 CRM9250 Software problem, contact supplier
next transaction" command
Illegal command is received after "cancel
15135 CRM9250 Software problem, contact supplier
dispense" command
Illegal command is received after "retract
15136 CRM9250 Software problem, contact supplier
NE" command
Illegal command is received after "cancel
15137 CRM9250 Software problem, contact supplier
prepare" command
Illegal command is received after "keep
15138 CRM9250 Software problem, contact supplier
notes" command
Illegal command is received after "initialize"
15139 CRM9250 Software problem, contact supplier
command
15140 CRM9250 Undefined command is received Software problem, contact supplier
CRM expect to receive "read cassette
15141 CRM9250 Software problem, contact supplier
information" command
CRM fail to execute host command while in
15142 CRM9250 Exit ODS mode
ODS mode
"AC setting" for AC error in "initialization
15151 CRM9250 Configuration error, contact supplier
setting" command
Setting of "hopper type" for AC error in
15152 CRM9250 "initialization setting" command (CRM9250 Configuration error, contact supplier
hopper must be set to exist)

Setting of "cassette type" for AC error in

15153 CRM9250 Configuration error, contact supplier
"initialization setting" command

Setting of "denomination" for AC error in

15154 CRM9250 Configuration error, contact supplier
"initialization setting" command

"RC setting" for RC error in "initialization

15155 CRM9250 Configuration error, contact supplier
setting" command (undefined parameters)
Setting of "cassette type" for RC error in
15156 CRM9250 "initialization setting" command (undefined Configuration error, contact supplier
parameters)
"hopper type" and "cassette type" for RC
15157 CRM9250 don't match in "initialization setting" Configuration error, contact supplier
command
Setting of "denomination" for RC error in
15158 CRM9250 Configuration error, contact supplier
"initialization setting" command

"RC setting" and "RC type" for RC don't

15159 CRM9250 Configuration error, contact supplier
match in "initialization setting" command

Cassette memory setting error in

15160 CRM9250 "initialization setting" command (cassette has Configuration error, contact supplier
no memory, but is set to use memory)
"retract area" setting of error of retract
15161 CRM9250 Configuration error, contact supplier
command
15162 CRM9250 Setting of operation mode for NV error Hardware problem, contact supplier
Hardware or software problem, contact
15163 CRM9250 Action parameter error
supplier
Setting for withdrawal limited amount
15164 CRM9250 Software problem, contact supplier
exceeds maximum
Withdrawal cassette is not available or unable
15165 CRM9250 Check cassette or contact supplier
to dispense

115/931
State
Error Code Type Description Recommended Solution
Code

Setting of "dispense mode" error in

15166 CRM9250 Software problem, contact supplier
"dispense" command
Setting of hopper number error before
15167 CRM9250 executing "dispense" command (the number Software problem, contact supplier
is not continuous)
Setting for deposit limited amount exceeds
15168 CRM9250 Software problem, contact supplier
maximum
RC1 doesn't exist, or it's cable is not in
15169 CRM9250 Check cassette or contact supplier
position
RC2 doesn't exist, or it's cable is not in
15170 CRM9250 Check cassette or contact supplier
position
RC3 doesn't exist, or it's cable is not in
15171 CRM9250 Check cassette or contact supplier
position
RC4 doesn't exist, or it's cable is not in
15172 CRM9250 Check cassette or contact supplier
position
RC5 doesn't exist, or it's cable is not in
15173 CRM9250 Check cassette or contact supplier
position
Memory is null while reading AC, please Cassette hasn't been set or hardware problem,
15174 CRM9250
reset contact supplier
Memory is null while reading RC1, please Cassette hasn't been set or hardware problem,
15175 CRM9250
reset contact supplier
Memory is null while reading RC2, please Cassette hasn't been set or hardware problem,
15176 CRM9250
reset contact supplier
Memory is null while reading RC3, please Cassette hasn't been set or hardware problem,
15177 CRM9250
reset contact supplier
Memory is null while reading RC4, please Cassette hasn't been set or hardware problem,
15178 CRM9250
reset contact supplier
Memory is null while reading RC5, please Cassette hasn't been set or hardware problem,
15179 CRM9250
reset contact supplier
15180 CRM9250 RC1 specified to dispense is empty Software problem, contact supplier
15181 CRM9250 RC2 specified to dispense is empty Software problem, contact supplier
15182 CRM9250 RC3 specified to dispense is empty Software problem, contact supplier
15183 CRM9250 RC4 specified to dispense is empty Software problem, contact supplier
15184 CRM9250 RC5 specified to dispense is empty Software problem, contact supplier
15185 CRM9250 Write illegal parameters to AC , please reset Software problem, contact supplier

15186 CRM9250 Write illegal parameters to RC1, please reset Software problem, contact supplier

15187 CRM9250 Write illegal parameters to RC2, please reset Software problem, contact supplier

15188 CRM9250 Write illegal parameters to RC3, please reset Software problem, contact supplier

15189 CRM9250 Write illegal parameters to RC4, please reset Software problem, contact supplier

15190 CRM9250 Write illegal parameters to RC5, please reset Software problem, contact supplier
Illegal CRM parameters, please reset (service
15191 CRM9250 Software problem, contact supplier
command)
15192 CRM9250 RC1 specified to dispense is abnormal Check the cassette

15193 CRM9250 RC2 specified to dispense is abnormal Check the cassette

15194 CRM9250 RC3 specified to dispense is abnormal Check the cassette

15195 CRM9250 RC4 specified to dispense is abnormal Check the cassette

15196 CRM9250 RC5 specified to dispense is abnormal Check the cassette

In compel deposit, the parameters for
15197 CRM9250 Software problem, contact supplier
selecting AC/RC error

116/931
State
Error Code Type Description Recommended Solution
Code

15198 CRM9250 Total length of parameters error Software problem, contact supplier
Setting of cassette priority error while
15199 CRM9250 Software problem, contact supplier
depositing
Length of CRM sequence number exceeds
15200 CRM9250 Software error, contact the supplier
limit
15201 CRM9250 Fail to set identification parameter Hardware error, contact the supplier

15202 CRM9250 Fail to set sorting parameter level Hardware error, contact the supplier

15203 CRM9250 DC parameters setting error Re-configurate the DMC cassette

15204 CRM9250 Fail to feed notes Software error, contact the supplier
15207 Cash recycling module Checking failed when setting the public key Stop service and replace the key
The module is not in test mode when setting
15208 Cash recycling module Stop service and turn to the test mode
the public key
15209 Cash recycling module Fail to set the work key Stop service and replace the key

15211 CRM9250 NV is not closed before executing command Close the NV and then transact
Front door is not closed before executing
15212 CRM9250 Close front door and then transact
command
Back door is not closed before executing
15213 CRM9250 Close back door and then transact
command
Upper unit is being dragged out before
15214 CRM9250 Push it in position and then transact
executing command
Lower unit is not in position before executing
15215 CRM9250 Push it in position and then transact
command
Transport in Lower unit is not closed before
15216 CRM9250 Close the transport and then transact
executing command
NF and NE doesn't joint together before
15217 CRM9250 Joint NF and NE and then transact
executing command
Shutter is not closed before executing
15218 CRM9250 Close shutter and then transact
command
15219 CRM9250 NV is open while executing command Close NV and then transact

15220 CRM9250 Front door is open while executing command Close front door and then transact

15221 CRM9250 Back door is open while executing command Close back door and then transact
Upper unit is being dragged out while
15222 CRM9250 Push it in position and then transact
executing command
Lower unit is not in position before executing
15223 CRM9250 Push it in position and then transact
command
Transport in lower unit is open before
15224 CRM9250 Close the transport and then transact
executing command
NF and NE doesn't joint together before
15225 CRM9250 Joint NF and NE, and then transact
executing command
15226 CRM9250 Shutter is open before executing command Close shutter and then transact
15227 CRM9250 Upper unit is pulled out Push back the upper unit
15228 CRM9250 Lower unit is pulled out Push back the lower unit
15241 CRM9250 NV hardware error Hardware problem, contact supplier

15242 CRM9250 NV communication error Hardware problem, contact supplier

15243 CRM9250 NV command or parameter error Hardware problem, contact supplier

15244 CRM9250 NV error Hardware problem, contact supplier

117/931
State
Error Code Type Description Recommended Solution
Code

Poor quality note or hardware problem,

15245 CRM9250 Note thickness is abnormal
contact supplier
15246 CRM9250 NV internal sensor error Hardware problem, contact supplier

15247 CRM9250 NV reject notes abnormally Hardware problem, contact supplier

15248 CRM9250 NV failure Hardware problem, contact supplier

Hardware error, fail to operate Flash ROM on

15251 CRM9250 Hardware problem, contact supplier
the control board of lower unit

Hardware error, fail to operate EEPROM on

15252 CRM9250 Hardware problem, contact supplier
the control board of lower unit

15253 CRM9250 CRM internal operation error Hardware problem, contact supplier
CRM hardware error, fail to operate AC
15254 CRM9250 Hardware problem, contact supplier
memory
CRM hardware error, fail to operate RC1
15255 CRM9250 Hardware problem, contact supplier
memory
CRM hardware error, fail to operate RC2
15256 CRM9250 Hardware problem, contact supplier
memory
CRM hardware error, fail to operate RC3
15257 CRM9250 Hardware problem, contact supplier
memory
CRM Hardware error, fail to operate RC4
15258 CRM9250 Hardware problem, contact supplier
memory
CRM hardware error, fail to operate RC5
15259 CRM9250 Hardware problem, contact supplier
memory
15260 CRM9250 CRM hardware error, 36V power is abnormal Hardware problem, contact supplier

CRM firmware error, the edition of firmware

15261 CRM9250 for the control board of upper unit and lower Hardware problem, contact supplier
unit don't match

15262 CRM9250 Internal logical error Hardware problem, contact supplier

15263 CRM9250 Communication with AC error Check the cassette

15264 CRM9250 Communication with RC1 error Check the cassette

15265 CRM9250 Communication with RC2 error Check the cassette

15266 CRM9250 Communication with RC3 error Check the cassette

15267 CRM9250 Communication with RC4 error Check the cassette

15268 CRM9250 Communication with RC5 error Check the cassette

15269 CRM9250 Read sequence number of the CRM failed Re-send the command

118/931
State
Error Code Type Description Recommended Solution
Code

15270 CRM9250 Write sequence number of the CRM failed Re-send the command

15281 CRM9250 Sensor is dirty or damaged Check the sensor or contact supplier

15282 CRM9250 Sensor error Check the sensor or contact supplier

15283 CRM9250 Diverter error (before executing command) Hardware problem, contact supplier

Motor error, motor runs but it hasn't been

15284 CRM9250 Hardware problem, contact supplier
detected
15285 CRM9250 Diverter error (while executing command) Hardware problem, contact supplier
15288 CRM9250 Fail to close shutter normally Check if the shutter is normal
15289 CRM9250 Fail to close shutter safely Check if the shutter is normal
15290 CRM9250 Fail to close shutter by force Check if the shutter is normal
15291 CRM9250 Shutter status detection sensor is abnormal Check the sensor or contact supplier
15292 CRM9250 Shutter open timeout Check the shutter
15293 CRM9250 Shutter close timeout Check the shutter
15294 CRM9250 Fail to close shutter Check the shutter
15295 CRM9250 Shutter is jammed by notes Check the shutter

15296 CRM9250 Pressure plate error Hardware problem, contact supplier

15297 CRM9250 Top plate error Hardware problem, contact supplier

Notes in note slot (before executing
15298 CRM9250 Retract the notes and then transact
command)
Notes in input slot (before executing
15299 CRM9250 Retract the notes and then transact
command)
Notes in exit slot (before executing
15300 CRM9250 Retract the notes and then transact
command)
No note in note slot (before executing
15301 CRM9250 Reset CRM
command)
No note in input slot (before executing
15302 CRM9250 Reset CRM
command)
No note in exit slot (before executing
15303 CRM9250 Reset CRM
command)
15304 CRM9250 Notes in note slot (after executing command) Reset CRM, retract the notes

15305 CRM9250 Notes in input slot (after executing command) Reset CRM, retract the notes

119/931
State
Error Code Type Description Recommended Solution
Code

15306 CRM9250 Notes in exit slot (after executing command) Reset CRM, retract the notes
No note in note slot (after executing
15307 CRM9250 Reset CRM
command)
No note in input slot (after executing
15308 CRM9250 Reset CRM
command)
No note in exit slot (after executing
15309 CRM9250 Reset CRM
command)
15310 CRM9250 Note in input slot is abnormal Place the note well, reset CRM

15311 CRM9250 Note in input slot is abnormal Place the note well, reset CRM
Note jammed in exit slot (after executing
15312 CRM9250 Clear the jammed notes in exit slot
command)
Fail to feed note, the next note doesn't enter Check if the note separating assembly is
15313 CRM9250
lower feed transport in specified time. worn-out or the note is abnormal
Fail to present notes in exit slot, the next note
Check if the note separating assembly is
15314 CRM9250 isn't fed to upper feed transport in specified
worn-out or the note is abnormal
time
15315 CRM9250 Upper separating wing wheel fail to reset Check hardware or contact supplier

No note enters transport from input slot in Check if the note separating assembly is
15316 CRM9250
specified time worn-out or the note is abnormal

No note enters transport from exit slot in Check if the note separating assembly is
15317 CRM9250
specified time worn-out or the note is abnormal
Note stacker error (before executing
15318 CRM9250 Check hardware or contact supplier
command)
15319 CRM9250 Prepare dispensing error Check hardware or contact supplier

Escrow tape is full, tap is exhausted (before

15321 CRM9250 Check hardware or contact supplier
executing command)
Notes in escrow tape (before executing
15322 CRM9250 Reset CRM, retract the notes
command)
Notes in escrow tape (after executing
15323 CRM9250 Reset CRM, retract the notes
command)
Number of notes enters and leaves escrow
15324 CRM9250 Reset CRM
don't match
No note is delivered from escrow in specified
15325 CRM9250 Check hardware or contact supplier
time
Escrow tape is reposited but no note is
15326 CRM9250 Check hardware or contact supplier
delivered from escrow
15327 CRM9250 Escrow tape fail to reposited Check hardware or contact supplier

15328 CRM9250 Status of escrow tape is abnormal Check hardware or contact supplier
Notes in the end of tape (before executing
15329 CRM9250 Reset CRM, retract the notes
command)
Notes in the end of tape (after executing
15330 CRM9250 Reset CRM, retract the notes
command)
Escrow tape is full, tap is exhausted (while
15331 CRM9250 Reset CRM
executing command)

15340 CRM9250 AC don't exit or cables don't connect well Check the cassette
15341 CRM9250 All cassettes are full Clear the device
Extended AC don't exit or cables don't
15342 CRM9250 Check the cassette
connect well
15343 CRM9250 Extended AC is full Clear the device

120/931
State
Error Code Type Description Recommended Solution
Code

15344 CRM9250 All the cables of RC don't connect well Check the cassette
A area in AC is full (before executing
15345 CRM9250 Clear the device
command)
B area in AC is full (before executing
15346 CRM9250 Clear the device
command)
C area in AC is full (before executing
15347 CRM9250 Clear the device
command)
15348 CRM9250 AC is abnormal (before executing command) Check the cassette
Extended AC is abnormal (before executing
15349 CRM9250 Check the cassette
command)

15350 CRM9250 AC error Check the cassette or contact supplier

15351 CRM9250 RC1 error Check the cassette or contact supplier

15352 CRM9250 RC2 error Check the cassette or contact supplier

15353 CRM9250 RC3 error Check the cassette or contact supplier

15354 CRM9250 RC4 error Check the cassette or contact supplier

15355 CRM9250 RC5 error Check the cassette or contact supplier

RC1 fail to separate note, the next note isn't

15356 CRM9250 Check the cassette or contact supplier
separate out in specified time

RC2 fail to separate note, the next note isn't

15357 CRM9250 Check the cassette or contact supplier
separate out in specified time

RC3 fail to separate note, the next note isn't

15358 CRM9250 Check the cassette or contact supplier
separate out in specified time

RC4 fail to separate note, the next note isn't

15359 CRM9250 Check the cassette or contact supplier
separate out in specified time

RC5 fail to separate note, the next note isn't

15360 CRM9250 Check the cassette or contact supplier
separate out in specified time
15361 CRM9250 AC box is dragged out Push the cassette in
15362 CRM9250 RC1 is dragged out Push the cassette in
15363 CRM9250 RC2 is dragged out Push the cassette in
15364 CRM9250 RC3 is dragged out Push the cassette in
15365 CRM9250 RC4 is dragged out Push the cassette in
15366 CRM9250 RC5 is dragged out Push the cassette in
15367 CRM9250 AC is inserted in Check if the cassette is inserted correctly

15368 CRM9250 RC1 is inserted in Check if the cassette is inserted correctly

15369 CRM9250 RC2 is inserted in Check if the cassette is inserted correctly

15370 CRM9250 RC3 is inserted in Check if the cassette is inserted correctly

15371 CRM9250 RC4 is inserted in Check if the cassette is inserted correctly

121/931
State
Error Code Type Description Recommended Solution
Code

15372 CRM9250 RC5 is inserted in Check if the cassette is inserted correctly

15373 CRM9250 AC is inserted in and then dragged out Check if the cassette is ok

15374 CRM9250 RC1 is inserted in and then dragged out Check if the cassette is ok

15375 CRM9250 RC2 is inserted in and then dragged out Check if the cassette is ok

15376 CRM9250 RC3 is inserted in and then dragged out Check if the cassette is ok

15377 CRM9250 RC4 is inserted in and then dragged out Check if the cassette is ok

15378 CRM9250 RC5 is inserted in and then dragged out Check if the cassette is ok

15379 CRM9250 RC2 is set to extended AC Software setting error, contact supplier

15380 CRM9250 RC3 is set to extended AC Software setting error, contact supplier

15381 CRM9250 RC4 is set to extended AC Software setting error, contact supplier

15382 CRM9250 RC5 is set to extended AC Software setting error, contact supplier
15383 CRM9250 Sorting cassette is not detected Software error, contact the supplier

15391 CRM9250 Notes or jammed notes in NF transport Clear jams

15392 CRM9250 Notes or jammed notes in NE transport Clear jams

15393 CRM9250 Notes or jammed notes in LT transport Clear jams

15394 CRM9250 Notes or jammed notes in CT transport Clear jams

122/931
State
Error Code Type Description Recommended Solution
Code

Notes or jammed notes in AC entrance or

15395 CRM9250 Clear jams
interior transport

15396 CRM9250 Notes or jammed notes in RC1 entrance Clear jams

15397 CRM9250 Notes or jammed notes in RC2 entrance Clear jams

15398 CRM9250 Notes or jammed notes in RC3 entrance Clear jams

15399 CRM9250 Notes or jammed notes in RC4 entrance Clear jams

15400 CRM9250 Notes or jammed notes in RC5 entrance Clear jams

Notes or jammed notes in transport between

15401 CRM9250 Clear jams
NF and NE

Notes or jammed notes in transport between

15402 CRM9250 Clear jams
NF and LT
Notes or jammed notes in transport between
15403 CRM9250 Clear jams
NF and CT
Notes or jammed notes in transport between
15404 CRM9250 Clear jams
LT and CT
Notes or jammed notes in transport between
15405 CRM9250 Clear jams
CT and AC
Notes or jammed notes in transport between
15406 CRM9250 Clear jams
CT and RC1
Notes or jammed notes in transport between
15407 CRM9250 Clear jams
CT and RC2
Notes or jammed notes in transport between
15408 CRM9250 Clear jams
CT and RC3
Notes or jammed notes in transport between
15409 CRM9250 Clear jams
CT and RC4

15410 CRM9250 Notes is abnormal during transportation initialize CRM

The number of notes don't match during

15411 CRM9250 initialize CRM
transportation

Too many notes are rejected successively Notes are unqualified, please input qualified
15412 CRM9250
during withdrawal ones
Notes are unqualified, please input qualified
15413 CRM9250 Too many rejected notes during withdrawal
ones

123/931
State
Error Code Type Description Recommended Solution
Code

Too many notes are rejected successively Notes are unqualified, please input qualified
15414 CRM9250
during "cash count" ones
Notes are unqualified, please input qualified
15415 CRM9250 Too many rejected notes during "cash count"
ones
Too many notes in output slot while
15416 CRM9250 Clear notes in NF
retracting NF

15417 CRM9250 Notes are abnormal during transportation initialize the mechanism

Denomination of notes loaded in RC1 is not Check if the denomination of notes loaded in
15418 CRM9250
the same as the setting one during withdrawal RC1 matches with the configuration

Denomination of notes loading in RC2 is not Check if the denomination of notes loaded in
15419 CRM9250
the same as the setting one during withdrawal RC2 matches with the configuration

Denomination of notes loading in RC3 is not Check if the denomination of notes loaded in
15420 CRM9250
the same as the setting one during withdrawal RC3 matches with the configuration

Denomination of notes loading in RC4 is not Check if the denomination of notes loaded in
15421 CRM9250
the same as the setting one during withdrawal RC4 matches with the configuration

Denomination of notes loading in RC5 is not Check if the denomination of notes loaded in
15422 CRM9250
the same as the setting one during withdrawal RC5 matches with the configuration

15431 CRM9250 Diverter fail to reposit after the command Hardware problem, contact supplier

Diverter in AC diverting error (notes enter B

15432 CRM9250 Hardware problem, contact supplier
area after the command)

Diverter in AC diverting error (notes enter C

15433 CRM9250 Hardware problem, contact supplier
area after the command)
Pressure plate fail to reposit after the
15434 CRM9250 Hardware problem, contact supplier
command
15435 CRM9250 Top plate fail to reposit after the command Hardware problem, contact supplier
fail to close shutter but retract successfully
15436 CRM9250 Check the shutter
during retracting
15437 CRM9250 Note stacker error (after executing command) Hardware problem, contact supplier

15441 CRM9250 A area in AC is full after the command Clear the device

15442 CRM9250 B area in AC is full after the command Clear the device

15443 CRM9250 C area in AC is full after the command Clear the device

15444 CRM9250 extended AC is full after the command Clear the device

15445 CRM9250 AC fail to reposit after the command Check the cassette or contact supplier

15446 CRM9250 RC1 fail to reposit after the command Check the cassette or contact supplier

15447 CRM9250 RC2 fail to reposit after the command Check the cassette or contact supplier

15448 CRM9250 RC3 fail to reposit after the command Check the cassette or contact supplier

15449 CRM9250 RC4 fail to reposit after the command Check the cassette or contact supplier

15450 CRM9250 RC5 fail to reposit after the command Check the cassette or contact supplier

15451 CRM9250 AC is abnormal after the command Check the cassette or contact supplier

124/931
State
Error Code Type Description Recommended Solution
Code

15452 CRM9250 RC1 is abnormal after the command Check the cassette or contact supplier

15453 CRM9250 RC2 is abnormal after the command Check the cassette or contact supplier

15454 CRM9250 RC3 is abnormal after the command Check the cassette or contact supplier

15455 CRM9250 RC4 is abnormal after the command Check the cassette or contact supplier

15456 CRM9250 RC5 is abnormal after the command Check the cassette or contact supplier
AC is 'empty', 'near full' or 'full' at the same
15457 CRM9250 Check the cassette or contact supplier
time after the command
Dispense successfully, CRM is not in position Check if CRM is in position or hardware
15461 CRM9250
while retracting rejected notes problem, contact supplier
Dispense successfully, NV error while
15462 CRM9250 Hardware problem, contact supplier
retracting rejected notes
Dispense successfully, internal error while
15463 CRM9250 Hardware problem, contact supplier
retracting rejected notes
Dispense successfully, execute components
15464 CRM9250 Hardware problem, contact supplier
error while retracting rejected notes
Dispense successfully, escrow error while
15465 CRM9250 Hardware problem, contact supplier
retracting rejected notes
Dispense successfully, cassette error while
15466 CRM9250 Hardware problem, contact supplier
retracting rejected notes
Dispense successfully, transport error while
15467 CRM9250 Hardware problem, contact supplier
retracting rejected notes
15468 CRM9250 fail to retract NF, unacceptable note detected Initialize the device

15470 CRM9250 Fail to communicate with NV board Check the communication cables

15471 CRM9250 Fail to recognize the serial number image Software problem, contact supplier
15472 CRM9250 Fail to save serial number image Software problem, contact supplier
15473 CRM9250 Fail to operate data library Software problem, contact supplier
15474 CRM9250 Retrieval failed Try again
15475 CRM9250 Fail to allocate memory Software problem, contact supplier
15476 CRM9250 Fail to delete image file Try again
15477 CRM9250 Back-up failed Try again
15478 CRM9250 Fail to load OCR dynamic library Software problem, contact supplier
15479 CRM9250 Fail to operate SQL file Re-send the command
15480 CRM9250 Data libraries is backing up Re-send the command
15500 CRM9250 Undefined command Re-send the command or contact the supplier

15501 CRM9250 Configuration SRAM failure Re-send the command or contact the supplier

15502 CRM9250 Data checking error Re-send the command or contact the supplier

15503 CRM9250 Fail to operate FLASH program Re-send the command or contact the supplier

15504 CRM9250 Fail to operate FLASH data Re-send the command or contact the supplier

15505 CRM9250 Communication timeout Re-send the command or contact the supplier

15506 CRM9250 Fail to reset AC Re-send the command or contact the supplier

15507 CRM9250 Fail to reset RC 1 Re-send the command or contact the supplier

15508 CRM9250 Fail to reset RC 2 Re-send the command or contact the supplier

125/931
State
Error Code Type Description Recommended Solution
Code

15509 CRM9250 Fail to reset RC 3 Re-send the command or contact the supplier

15510 CRM9250 Fail to reset RC 4 Re-send the command or contact the supplier

15511 CRM9250 Fail to reset ODS Re-send the command or contact the supplier

15512 CRM9250 Fail to reset NV51 interface board Re-send the command or contact the supplier

15513 CRM9250 Fail to start updating AC Re-send the command or contact the supplier

15514 CRM9250 Fail to start updating RC1 Re-send the command or contact the supplier

15515 CRM9250 Fail to start updating RC2 Re-send the command or contact the supplier

15516 CRM9250 Fail to start updating RC3 Re-send the command or contact the supplier

15517 CRM9250 Fail to start updating RC4 Re-send the command or contact the supplier

15518 CRM9250 Fail to start updating ODS Re-send the command or contact the supplier

15519 CRM9250 Fail to start updating NV51 interface board Re-send the command or contact the supplier

15520 CRM9250 Fail to update AC Re-send the command or contact the supplier

15521 CRM9250 Fail to update RC1 Re-send the command or contact the supplier

15522 CRM9250 Fail to update RC2 Re-send the command or contact the supplier

15523 CRM9250 Fail to update RC3 Re-send the command or contact the supplier

15524 CRM9250 Fail to update RC4 Re-send the command or contact the supplier

15525 CRM9250 Fail to update ODS Re-send the command or contact the supplier

15526 CRM9250 Fail to update NV51 interface board Re-send the command or contact the supplier

15527 CRM9250 File downloaded is incomplete Re-send the command or contact the supplier

Acquiring version information is not

15528 CRM9250 successful or file version is inconsistent with Re-send the command or contact the supplier
the updating one after downloading hardware

15529 CRM9250 Format of the downloaded file is incorrect Re-send the command or contact the supplier

15530 CRM9250 Data sending or receiving error Re-send the command or contact the supplier

15531 CRM9250 Fail to issue data Re-send the command or contact the supplier

15532 CRM9250 CRC checking failed Re-send the command or contact the supplier

15533 CRM9250 Program checking error Re-send the command or contact the supplier

15534 CRM9250 Fail to erase the section Re-send the command or contact the supplier

15535 CRM9250 Programming failure Re-send the command or contact the supplier

15536 CRM9250 NV self-test failure Re-send the command or contact the supplier

15537 CRM9250 Code updating failure Re-send the command or contact the supplier

15538 CRM9250 Fail to open the downloaded file Re-send the command or contact the supplier

126/931
State
Error Code Type Description Recommended Solution
Code

15539 CRM9250 Fail to read the downloaded file Re-send the command or contact the supplier
Fail to acquire version information for the
15540 CRM9250 Re-send the command or contact the supplier
upgrade file
Downloading firmware program with this
15541 CRM9250 Re-send the command or contact the supplier
version is not permitted
15542 CRM9250 Synchronizing work key failed Retry or contact the supplier
15543 CRM9250 Validating with signature failed Retry or contact the supplier
Security upgrade, security firmware cannot be
15544 CRM9250 Retry or contact the supplier
upgraded to non-secure firmware
Security upgrade, failed to start verification
15545 CRM9250 Retry or contact the supplier
file
Security upgrade, failed to read verification
15546 CRM9250 Retry or contact the supplier
file
15547 CRM9250 Security upgrade, encryption error Retry or contact the supplier
15561 CRM9250 RSA key non-existence Software error, contact the supplier
15562 CRM9250 Fail to load the RSA key Software error, contact the supplier
15563 CRM9250 RSA key is overdue Software error, contact the supplier
User data of intelligent cassette checking
15564 CRM9250 Software error, contact the supplier
error
RC 1 isn't an intelligent cassette after starting
15565 CRM9250 Replace the cassette
the function of intelligent cassette

RC 2 isn't an intelligent cassette after starting

15566 CRM9250 Replace the cassette
the function of intelligent cassette

RC 3 isn't an intelligent cassette after starting

15567 CRM9250 Replace the cassette
the function of intelligent cassette

RC 4 isn't an intelligent cassette after starting

15568 CRM9250 Replace the cassette
the function of intelligent cassette

RC 5 isn't an intelligent cassette after starting

15569 CRM9250 Replace the cassette
the function of intelligent cassette

Try to reset it; if reset failed, please contact

15600 CRM9250 Fail to obtain EEPROM parameters
the software supplier

127/931
State
Error Code Type Description Recommended Solution
Code

Error occurs to upper control board Try to reset it; if reset failed, please contact
15601 CRM9250
communication the software supplier

Try to reset it; if reset failed, please contact

15602 CRM9250 Note slot sensor SF01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15603 CRM9250 Note slot sensor SF02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15604 CRM9250 Note slot sensor SF03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15605 CRM9250 Note slot sensor SF04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15606 CRM9250 Note slot sensor SF05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15607 CRM9250 Note slot sensor SF06 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15608 CRM9250 Note slot sensor SF07 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15609 CRM9250 Note slot sensor SF08 is dirty or damaged
the software supplier

Lower feed transport sensor SF09 is dirty or Try to reset it; if reset failed, please contact
15610 CRM9250
damaged the software supplier

Lower feed transport sensor SF10 is dirty or Try to reset it; if reset failed, please contact
15611 CRM9250
damaged the software supplier

Try to reset it; if reset failed, please contact

15612 CRM9250 Note slot sensor SF11 is dirty or damaged
the software supplier

Lower separate channel sensor SF12 of NF is Try to reset it; if reset failed, please contact
15613 CRM9250
dirty or damaged the software supplier

Lower separate channel sensor SF13 of NF is Try to reset it; if reset failed, please contact
15614 CRM9250
dirty or damaged the software supplier

Lower feed transport sensor SF14 of NF is Try to reset it; if reset failed, please contact
15615 CRM9250
dirty or damaged the software supplier

128/931
State
Error Code Type Description Recommended Solution
Code

Try to reset it; if reset failed, please contact

15616 CRM9250 Note slot sensor SF15 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15617 CRM9250 Note slot sensor SF16 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15618 CRM9250 Note slot sensor SF17 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15619 CRM9250 Note slot sensor SF18 is dirty or damaged
the software supplier

Upper separate channel sensor SF19 is dirty Try to reset it; if reset failed, please contact
15620 CRM9250
or damaged the software supplier

Upper separate channel sensor SF20 is dirty Try to reset it; if reset failed, please contact
15621 CRM9250
or damaged the software supplier

Try to reset it; if reset failed, please contact

15622 CRM9250 LT transport sensor SF21 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15623 CRM9250 LT transport sensor SF22 is dirty or damaged
the software supplier

Lower separate channel sensor SF25 is dirty Try to reset it; if reset failed, please contact
15625 CRM9250
or damaged the software supplier

Lower separate channel sensor SF26 is dirty Try to reset it; if reset failed, please contact
15626 CRM9250
or damaged the software supplier

Try to reset it; if reset failed, please contact

15627 CRM9250 NE transport sensor SE01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15628 CRM9250 NE transport sensor SE02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15629 CRM9250 NE transport sensor SE03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15630 CRM9250 NE transport sensor SE04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15631 CRM9250 NE transport sensor SE05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15632 CRM9250 NE transport sensor SE06 is dirty or damaged
the software supplier

Roller transport sensor SE07 is dirty or Try to reset it; if reset failed, please contact
15633 CRM9250
damaged the software supplier

Roller transport sensor SE08 is dirty or Try to reset it; if reset failed, please contact
15634 CRM9250
damaged the software supplier

Roller transport sensor SE09 is dirty or Try to reset it; if reset failed, please contact
15635 CRM9250
damaged the software supplier

Roller transport sensor SE10 is dirty or Try to reset it; if reset failed, please contact
15636 CRM9250
damaged the software supplier

Roller transport sensor SE11 is dirty or Try to reset it; if reset failed, please contact
15637 CRM9250
damaged the software supplier

129/931
State
Error Code Type Description Recommended Solution
Code

Roller transport sensor SE13 is dirty or Try to reset it; if reset failed, please contact
15639 CRM9250
damaged the software supplier

Try to reset it; if reset failed, please contact

15640 CRM9250 CT transport sensor ST01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15641 CRM9250 CT transport sensor ST02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15642 CRM9250 CT transport sensor ST03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15643 CRM9250 CT transport sensor ST04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15644 CRM9250 CT transport sensor ST05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15645 CRM9250 CT transport sensor ST06 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15646 CRM9250 AC sensor SA01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15647 CRM9250 AC sensor SA02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15648 CRM9250 AC sensor SA03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15649 CRM9250 AC sensor SA04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15650 CRM9250 AC sensor SA05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15651 CRM9250 AC sensor SA06 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15652 CRM9250 RC1 sensor SR01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15653 CRM9250 RC1 sensor SR02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15654 CRM9250 RC1 sensor SR03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15655 CRM9250 RC1 sensor SR04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15656 CRM9250 RC1 sensor SR05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15657 CRM9250 RC2 sensor SR01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15658 CRM9250 RC2 sensor SR02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15659 CRM9250 RC2 sensor SR03 is dirty or damaged
the software supplier

130/931
State
Error Code Type Description Recommended Solution
Code

Try to reset it; if reset failed, please contact

15660 CRM9250 RC2 sensor SR04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15661 CRM9250 RC2 sensor SR05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15662 CRM9250 RC3 sensor SR01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15663 CRM9250 RC3 sensor SR02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15664 CRM9250 RC3 sensor SR03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15665 CRM9250 RC3 sensor SR04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15666 CRM9250 RC3 sensor SR05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15667 CRM9250 RC4 sensor SR01 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15668 CRM9250 RC4 sensor SR02 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15669 CRM9250 RC4 sensor SR03 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15670 CRM9250 RC4 sensor SR04 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15671 CRM9250 RC4 sensor SR05 is dirty or damaged
the software supplier

Try to reset it; if reset failed, please contact

15673 CRM9250 Note slot sensor UF09 error
the software supplier

Try to reset it; if reset failed, please contact

15674 CRM9250 Note slot sensor UF10 error
the software supplier

Try to reset it; if reset failed, please contact

15675 CRM9250 Note slot sensor UF07 error
the software supplier

Try to reset it; if reset failed, please contact

15676 CRM9250 Note slot sensor UF17 error
the software supplier

PF01 solenoid error (before the command is Try to reset it; if reset failed, please contact
15678 CRM9250
executed) the software supplier

PF02 solenoid error (before the command is Try to reset it; if reset failed, please contact
15679 CRM9250
executed) the software supplier

PE02 solenoid error (before the command is Try to reset it; if reset failed, please contact
15680 CRM9250
executed) the software supplier

Try to reset it; if reset failed, please contact

15682 CRM9250 RC1-PR01 solenoid error
the software supplier

Try to reset it; if reset failed, please contact

15683 CRM9250 RC2-PR01 solenoid error
the software supplier

131/931
State
Error Code Type Description Recommended Solution
Code

Try to reset it; if reset failed, please contact

15684 CRM9250 RC3-PR01 solenoid error
the software supplier

Try to reset it; if reset failed, please contact

15685 CRM9250 RC4-PR01 solenoid error
the software supplier

PF01 solenoid error (after the command is Try to reset it; if reset failed, please contact
15687 CRM9250
executed) the software supplier

PF02 solenoid error (after the command is Try to reset it; if reset failed, please contact
15688 CRM9250
executed) the software supplier

PE02 solenoid error (after the command is Try to reset it; if reset failed, please contact
15689 CRM9250
executed) the software supplier

RC1-PR01 solenoid error (after the command Try to reset it; if reset failed, please contact
15690 CRM9250
is executed) the software supplier

RC2-PR01 solenoid error (after the command Try to reset it; if reset failed, please contact
15691 CRM9250
is executed) the software supplier

RC3-PR01 solenoid error (after the command Try to reset it; if reset failed, please contact
15692 CRM9250
is executed) the software supplier

RC4-PR01 solenoid error (after the command Try to reset it; if reset failed, please contact
15693 CRM9250
is executed) the software supplier

Try to reset it; if reset failed, please contact

15694 CRM9250 MF04 error
the software supplier

Try to reset it; if reset failed, please contact

15695 CRM9250 MF02 error
the software supplier

Try to reset it; if reset failed, please contact

15696 CRM9250 MF05 error
the software supplier

Try to reset it; if reset failed, please contact

15697 CRM9250 ME01 error
the software supplier

Try to reset it; if reset failed, please contact

15698 CRM9250 ME03 error
the software supplier

Try to reset it; if reset failed, please contact

15699 CRM9250 ME02 error
the software supplier

Try to reset it; if reset failed, please contact

15700 CRM9250 MC06 error
the software supplier

Try to reset it; if reset failed, please contact

15701 CRM9250 RC1 motor error
the software supplier

Try to reset it; if reset failed, please contact

15702 CRM9250 RC2 Motor error
the software supplier

Try to reset it; if reset failed, please contact

15703 CRM9250 RC3 motor error
the software supplier

Try to reset it; if reset failed, please contact

15704 CRM9250 RC4 motor error
the software supplier

Notes or jammed notes are detected by

Try to reset it; if reset failed, please contact
15706 CRM9250 SF09/SF10 of the lower separating channel
the software supplier
(before command is executed)

132/931
State
Error Code Type Description Recommended Solution
Code

Notes or jammed notes are detected by

Try to reset it; if reset failed, please contact
15707 CRM9250 SF23/SF24 of the lower separating channel
the software supplier
(before command is executed)

Notes or jammed notes are detected by SF25

Try to reset it; if reset failed, please contact
15708 CRM9250 of the lower separating channel (before
the software supplier
command is executed)
Notes or jammed notes are detected by SF12
Try to reset it; if reset failed, please contact
15709 CRM9250 of the lower transport of NF (before
the software supplier
command is executed)
Notes or jammed notes are detected by
Try to reset it; if reset failed, please contact
15710 CRM9250 SF13/SF14 of the lower transport of NF
the software supplier
(before command is executed)

Notes or jammed notes are detected by

Try to reset it; if reset failed, please contact
15711 CRM9250 SV11~SV13 of the lower transport of NF
the software supplier
(before command is executed)

Notes or jammed notes are detected by

Try to reset it; if reset failed, please contact
15712 CRM9250 SV41~SV43 of the lower transport of NF
the software supplier
(before command is executed)

Notes or jammed notes are detected by

Try to reset it; if reset failed, please contact
15713 CRM9250 SV31~SV33 of the lower transport of NF
the software supplier
(before command is executed)

Notes or jammed notes are detected by

Try to reset it; if reset failed, please contact
15714 CRM9250 SV41/SV42/SV43 of the lower transport of
the software supplier
NF (before command is executed)
Notes or jammed notes are detected by
Try to reset it; if reset failed, please contact
15715 CRM9250 SE01/SE02 of NE transport (before command
the software supplier
is executed)
Notes or jammed notes are detected by SE03
Try to reset it; if reset failed, please contact
15716 CRM9250 of NE transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by SE04
Try to reset it; if reset failed, please contact
15717 CRM9250 of NE transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by SE07
Try to reset it; if reset failed, please contact
15718 CRM9250 of roller transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by SE05
Try to reset it; if reset failed, please contact
15719 CRM9250 of NE transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by
Try to reset it; if reset failed, please contact
15720 CRM9250 SF19/SF20 of the upper separating channel
the software supplier
(before command is executed)
Notes or jammed notes are detected by
Try to reset it; if reset failed, please contact
15721 CRM9250 SF21/SF22 of LT transport (before command
the software supplier
is executed)
Notes or jammed notes are detected by SE06
Try to reset it; if reset failed, please contact
15722 CRM9250 of NE transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by SE12
Try to reset it; if reset failed, please contact
15723 CRM9250 of roller transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by
Try to reset it; if reset failed, please contact
15724 CRM9250 SE08/SE09 of roller transport (before
the software supplier
command is executed)

133/931
State
Error Code Type Description Recommended Solution
Code

Notes or jammed notes are detected by ST01

Try to reset it; if reset failed, please contact
15725 CRM9250 of CT transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by ST02
Try to reset it; if reset failed, please contact
15726 CRM9250 of CT transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by ST03
Try to reset it; if reset failed, please contact
15727 CRM9250 of CT transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by ST04
Try to reset it; if reset failed, please contact
15728 CRM9250 of CT transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by ST05
Try to reset it; if reset failed, please contact
15729 CRM9250 of CT transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by ST06
Try to reset it; if reset failed, please contact
15730 CRM9250 of CT transport (before command is
the software supplier
executed)
Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15744 CRM9250
SF09/SF10 of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15745 CRM9250
SF23/SF24 of lower separating channel the software supplier

Notes or jammed notes are detected by SF25 Try to reset it; if reset failed, please contact
15746 CRM9250
of lower separating channel the software supplier

Notes or jammed notes are detected by SF12 Try to reset it; if reset failed, please contact
15747 CRM9250
of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15748 CRM9250
SF13/SF14 of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15749 CRM9250
SV11~SV13 of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15750 CRM9250
SV41~SV43 of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15751 CRM9250
SV31~SV33 of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15752 CRM9250
SV41~SV43 of lower separating channel the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15753 CRM9250
SE01/SE02 of NE transport the software supplier

Notes or jammed notes are detected by SE03 Try to reset it; if reset failed, please contact
15754 CRM9250
of NE transport the software supplier

Notes or jammed notes are detected by SE04 Try to reset it; if reset failed, please contact
15755 CRM9250
of NE transport the software supplier

Notes or jammed notes are detected by SE07 Try to reset it; if reset failed, please contact
15756 CRM9250
of roller transport the software supplier

Notes or jammed notes are detected by SE05 Try to reset it; if reset failed, please contact
15757 CRM9250
of NE transport the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15758 CRM9250
SF19/SF20 of upper separating channel the software supplier

134/931
State
Error Code Type Description Recommended Solution
Code

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15759 CRM9250
SF21/SF22 of LT transport the software supplier

Notes or jammed notes are detected by SE06 Try to reset it; if reset failed, please contact
15760 CRM9250
of NE transport the software supplier

Notes or jammed notes are detected by SE12 Try to reset it; if reset failed, please contact
15761 CRM9250
of NE transport the software supplier

Notes or jammed notes are detected by Try to reset it; if reset failed, please contact
15762 CRM9250
SE08/SE09 of NE transport the software supplier

Notes or jammed notes are detected by ST01 Try to reset it; if reset failed, please contact
15763 CRM9250
of CT transport the software supplier

Notes or jammed notes are detected by ST02 Try to reset it; if reset failed, please contact
15764 CRM9250
of CT transport the software supplier

Notes or jammed notes are detected by ST03 Try to reset it; if reset failed, please contact
15765 CRM9250
of CT transport the software supplier

Notes or jammed notes are detected by ST04 Try to reset it; if reset failed, please contact
15766 CRM9250
of CT transport the software supplier

Notes or jammed notes are detected by ST05 Try to reset it; if reset failed, please contact
15767 CRM9250
of CT transport the software supplier

Notes or jammed notes are detected by ST06 Try to reset it; if reset failed, please contact
15768 CRM9250
of CT transport the software supplier

Try to reset it; if reset failed, please contact

15769 CRM9250 Note jam between SF09/SF10 and SF25
the software supplier

Try to reset it; if reset failed, please contact

15770 CRM9250 Note jam between SF25 and SF13/SF14
the software supplier

Note jam between SF13/SF14 and Try to reset it; if reset failed, please contact
15771 CRM9250
SV41/SV42/SV43 the software supplier

Try to reset it; if reset failed, please contact

15772 CRM9250 Note jam between SE01/SE02 and SE04
the software supplier

Try to reset it; if reset failed, please contact

15773 CRM9250 Note jam between SE04 and SE07
the software supplier

Try to reset it; if reset failed, please contact

15774 CRM9250 Note jam between SE04 and SE05
the software supplier

Try to reset it; if reset failed, please contact

15775 CRM9250 Note jam between SE05 and SF19/SF20
the software supplier

Try to reset it; if reset failed, please contact

15776 CRM9250 Note jam between ST01 and ST03
the software supplier

Try to reset it; if reset failed, please contact

15777 CRM9250 Note jam between ST03 and ST04
the software supplier

Try to reset it; if reset failed, please contact

15778 CRM9250 Note jam between ST04 and ST05
the software supplier

Try to reset it; if reset failed, please contact

15779 CRM9250 Note jam between ST05 and ST06
the software supplier

135/931
State
Error Code Type Description Recommended Solution
Code

Try to reset it; if reset failed, please contact

15780 CRM9250 Note jam between SE06 and SE07
the software supplier

Try to reset it; if reset failed, please contact

15781 CRM9250 Note jam between SE06 and SF19/SF20
the software supplier

Try to reset it; if reset failed, please contact

15782 CRM9250 Note jam between ST02 and ST03
the software supplier

Note jam between SV41/SV42/SV43 and Try to reset it; if reset failed, please contact
15783 CRM9250
SE01/SE02 the software supplier
"Abnormal status of transport: notes are
Try to reset it; if reset failed, please contact
15784 CRM9250 detected by SF21/SF22 and SF25
the software supplier
simultaneously"
"Abnormal status of transport: notes are
Try to reset it; if reset failed, please contact
15785 CRM9250 detected by SE06 and SF13/SF14
the software supplier
simultaneously"
"Abnormal status of transport: notes are
Try to reset it; if reset failed, please contact
15786 CRM9250 detected by SE01/SE02 and SE06
the software supplier
simultaneously"
"Abnormal status of transport: notes are Try to reset it; if reset failed, please contact
15787 CRM9250
detected by SE03 and SE06 simultaneously" the software supplier

"Abnormal status of transport: notes are Try to reset it; if reset failed, please contact
15788 CRM9250
detected by SE04 and SE06 simultaneously" the software supplier

"Abnormal status of transport: notes are Try to reset it; if reset failed, please contact
15789 CRM9250
detected by SE05 and SE06 simultaneously" the software supplier

"Abnormal status of transport: notes are Try to reset it; if reset failed, please contact
15790 CRM9250
detected by SE06 and SE12 simultaneously" the software supplier

The note slot of CRM9250 is supposed to Try to reset it; if reset failed, please contact
15791 CRM9250
have notes in it, but no note is detected the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15792 CRM9250
it, but no note is detected by SF01 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15793 CRM9250
it, but no note is detected by SF02 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15794 CRM9250
it, but no note is detected by SF03 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15795 CRM9250
it, but no note is detected by SF04 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15796 CRM9250
it, but no note is detected by SF05 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15797 CRM9250
it, but no note is detected by SF06 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15798 CRM9250
it, but no note is detected by SF07 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15799 CRM9250
it, but no note is detected by SF08 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15800 CRM9250
it, but no note is detected by SF15 the software supplier

136/931
State
Error Code Type Description Recommended Solution
Code

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15801 CRM9250
it, but no note is detected by SF16 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15802 CRM9250
it, but no note is detected by SF17 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15803 CRM9250
it, but no note is detected by SF18 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15804 CRM9250
it, but no note is detected by SF09/SF10 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15805 CRM9250
it, but no note is detected by SF23/SF24 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15806 CRM9250
it, but no note is detected by SF25/SF26 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15807 CRM9250
it, but no note is detected by SF12 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15808 CRM9250
it, but no note is detected by SF13/SF14 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15809 CRM9250
it, but no note is detected by NV1 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15810 CRM9250
it, but no note is detected by NV2 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15811 CRM9250
it, but no note is detected by NV3 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15812 CRM9250
it, but no note is detected by NV4 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15813 CRM9250
it, but no note is detected by SE01/SE02 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15814 CRM9250
it, but no note is detected by SE03 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15815 CRM9250
it, but no note is detected by SE04 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15816 CRM9250
it, but no note is detected by SE07 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15817 CRM9250
it, but no note is detected by SE05 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15818 CRM9250
it, but no note is detected by SF19/SF20 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15819 CRM9250
it, but no note is detected by SF21/SF22 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15820 CRM9250
it, but no note is detected by SE06 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15821 CRM9250
it, but no note is detected by SE12 the software supplier

137/931
State
Error Code Type Description Recommended Solution
Code

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15822 CRM9250
it, but no note is detected by SE08/SE09 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15823 CRM9250
it, but no note is detected by ST01 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15824 CRM9250
it, but no note is detected by ST02 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15825 CRM9250
it, but no note is detected by ST03 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15826 CRM9250
it, but no note is detected by ST04 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15827 CRM9250
it, but no note is detected by ST05 the software supplier

The CRM9250 is supposed to have notes in Try to reset it; if reset failed, please contact
15828 CRM9250
it, but no note is detected by ST06 the software supplier

Try to reset it; if reset failed, please contact

15829 CRM9250 Abnormal notes are detected by sensor SE05
the software supplier

Try to reset it; if reset failed, please contact

15830 CRM9250 Abnormal notes are detected by sensor SE07
the software supplier

Try to reset it; if reset failed, please contact

15831 CRM9250 Abnormal notes are detected by sensor ST03
the software supplier

Try to reset it; if reset failed, please contact

15832 CRM9250 Abnormal notes are detected by sensor ST04
the software supplier

Try to reset it; if reset failed, please contact

15833 CRM9250 Abnormal notes are detected by sensor ST05
the software supplier

Try to reset it; if reset failed, please contact

15834 CRM9250 Abnormal notes are detected by sensor ST06
the software supplier

Try to reset it; if reset failed, please contact

15835 CRM9250 Unknown notes are detected by SF09/SF10
the software supplier

Try to reset it; if reset failed, please contact

15836 CRM9250 Unknown notes are detected by SF25/SF26
the software supplier

Unknown notes are detected by SR01 of RC1 Try to reset it; if reset failed, please contact
15837 CRM9250
cassette the software supplier

Unknown notes are detected by SR02/SR03 Try to reset it; if reset failed, please contact
15838 CRM9250
of RC1 cassette the software supplier

Unknown notes are detected by SR01 of RC2 Try to reset it; if reset failed, please contact
15839 CRM9250
cassette the software supplier

Unknown notes are detected by SR02/SR03 Try to reset it; if reset failed, please contact
15840 CRM9250
of RC2 cassette the software supplier

Unknown notes are detected by SR01 of RC3 Try to reset it; if reset failed, please contact
15841 CRM9250
cassette the software supplier

Unknown notes are detected by SR02/SR03 Try to reset it; if reset failed, please contact
15842 CRM9250
of RC3 cassette the software supplier

138/931
State
Error Code Type Description Recommended Solution
Code

Unknown notes are detected by SR01 of RC4 Try to reset it; if reset failed, please contact
15843 CRM9250
cassette the software supplier

Unknown notes are detected by SR02/SR03 Try to reset it; if reset failed, please contact
15844 CRM9250
of RC4 cassette the software supplier

Unknown notes are detected by SA01 of AC Try to reset it; if reset failed, please contact
15845 CRM9250
cassette the software supplier

Unknown notes are detected by SA04 of AC Try to reset it; if reset failed, please contact
15846 CRM9250
cassette the software supplier

Unknown notes are detected by SA02/SA03 Try to reset it; if reset failed, please contact
15847 CRM9250
of AC cassette the software supplier

Unknown notes are detected by SA05 of AC Try to reset it; if reset failed, please contact
15848 CRM9250
cassette the software supplier

Unknown notes are detected by SA06 of AC Try to reset it; if reset failed, please contact
15849 CRM9250
cassette the software supplier

Try to reset it; if reset failed, please contact

15850 CRM9250 Unknown notes are detected by sensor ST06
the software supplier

Try to reset it; if reset failed, please contact

15851 CRM9250 Unknown notes are detected by sensor ST05
the software supplier

Try to reset it; if reset failed, please contact

15852 CRM9250 Unknown notes are detected by sensor ST04
the software supplier

Try to reset it; if reset failed, please contact

15853 CRM9250 Unknown notes are detected by sensor ST03
the software supplier

Try to reset it; if reset failed, please contact

15854 CRM9250 Unknown notes are detected by sensor ST02
the software supplier

Try to reset it; if reset failed, please contact

15855 CRM9250 Unknown notes are detected by sensor ST01
the software supplier

Unknown notes are detected by sensor Try to reset it; if reset failed, please contact
15856 CRM9250
SF21/SF22 the software supplier

Try to reset it; if reset failed, please contact

15857 CRM9250 Unknown notes are detected by sensor SF12
the software supplier

Unknown notes are detected by sensor Try to reset it; if reset failed, please contact
15858 CRM9250
SF13/SF14 the software supplier

Unknown notes are detected by NV sensors in Try to reset it; if reset failed, please contact
15859 CRM9250
the first row the software supplier

Unknown notes are detected by NV sensors in Try to reset it; if reset failed, please contact
15860 CRM9250
the second raw the software supplier

Unknown notes are detected by sensor Try to reset it; if reset failed, please contact
15861 CRM9250
SE01/SE02 the software supplier

Try to reset it; if reset failed, please contact

15863 CRM9250 Unknown notes are detected by sensor SE03
the software supplier

Try to reset it; if reset failed, please contact

15864 CRM9250 Unknown notes are detected by sensor SE04
the software supplier

139/931
State
Error Code Type Description Recommended Solution
Code

Try to reset it; if reset failed, please contact

15865 CRM9250 Unknown notes are detected by sensor SE07
the software supplier

Try to reset it; if reset failed, please contact

15866 CRM9250 Unknown notes are detected by sensor SE05
the software supplier

Try to reset it; if reset failed, please contact

15867 CRM9250 Unknown notes are detected by sensor SE06
the software supplier

Unknown notes are detected by sensor Try to reset it; if reset failed, please contact
15868 CRM9250
SF19/SF20 the software supplier

Unknown notes are detected by sensor Try to reset it; if reset failed, please contact
15869 CRM9250
SE08/SE09 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15870 CRM9250
SF09/SF10 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15871 CRM9250
SF25/SF26 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15872 CRM9250
SR01 of RC1 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15873 CRM9250
SR02/SR03 of RC1 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15874 CRM9250
SR01 of RC2 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15875 CRM9250
SR02/SR03 of RC2 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15876 CRM9250
SR01 of RC3 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15877 CRM9250
SR02/SR03 of RC3 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15878 CRM9250
SR01 of RC4 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15879 CRM9250
SR02/SR03 of RC4 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15880 CRM9250
SA01 of AC the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15881 CRM9250
SA04 of AC the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15882 CRM9250
SA02/SA03 of AC the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15883 CRM9250
SA05 of AC the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15884 CRM9250
SA06 of AC the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15885 CRM9250
ST06 the software supplier

140/931
State
Error Code Type Description Recommended Solution
Code

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15886 CRM9250
ST05 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15887 CRM9250
ST04 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15888 CRM9250
ST03 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15889 CRM9250
ST02 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15890 CRM9250
ST01 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15891 CRM9250
SF21/SF22 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15892 CRM9250
SF12 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15893 CRM9250
SF13/SF14 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15894 CRM9250
NV sensors in the first row the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15895 CRM9250
NV sensors in the second row the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15896 CRM9250
SE01/SE02 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15898 CRM9250
SE03 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15899 CRM9250
SE04 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15900 CRM9250
SE07 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15901 CRM9250
SE05 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15902 CRM9250
SE06 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15903 CRM9250
SF19/SF20 the software supplier

Notes in a wrong transport are detected by Try to reset it; if reset failed, please contact
15904 CRM9250
SE08/SE09 the software supplier

Internal communication error occurs when Try to reset it; if reset failed, please contact
15905 CRM9250
NV of the first generation conducts self-test the software supplier

DSP1 fails when NV of the first generation Try to reset it; if reset failed, please contact
15906 CRM9250
conducts self-test the software supplier

DSP2 fails when NV of the first generation Try to reset it; if reset failed, please contact
15907 CRM9250
conducts self-test the software supplier

141/931
State
Error Code Type Description Recommended Solution
Code

DSP3 fails when NV of the first generation Try to reset it; if reset failed, please contact
15908 CRM9250
conducts self-test the software supplier

Fault occurs to sensors in the first row in NV Try to reset it; if reset failed, please contact
15909 CRM9250
of the first generation the software supplier

Fault occurs to sensors in the second row in Try to reset it; if reset failed, please contact
15910 CRM9250
NV of the first generation the software supplier

Fault occurs to sensors in the third row in NV Try to reset it; if reset failed, please contact
15911 CRM9250
of the first generation the software supplier

Fault occurs to sensors in the fourth row in Try to reset it; if reset failed, please contact
15912 CRM9250
NV of the first generation the software supplier

Try to reset it; if reset failed, please contact

15913 CRM9250 Unknown error occurs to NV self-test
the software supplier

DSP fails when NV of the second generation Try to reset it; if reset failed, please contact
15914 CRM9250
conducts self-test the software supplier

Try to reset it; if reset failed, please contact

15916 CRM9250 NV fan error
the software supplier

Try to reset it; if reset failed, please contact

15917 CRM9250 NV watchdog error
the software supplier

Fault occurs to sensors on the left of the first Try to reset it; if reset failed, please contact
15918 CRM9250
row in NV of the second generation the software supplier

Fault occurs to sensors in the middle of the Try to reset it; if reset failed, please contact
15919 CRM9250
first row in NV of the second generation the software supplier

Fault occurs to sensors on the right of the first Try to reset it; if reset failed, please contact
15920 CRM9250
row in NV of the second generation the software supplier

Fault occurs to sensors on the left of the Try to reset it; if reset failed, please contact
15921 CRM9250
second row in NV of the second generation the software supplier

Fault occurs to sensors in the middle of the Try to reset it; if reset failed, please contact
15922 CRM9250
second row in NV of the second generation the software supplier

Fault occurs to sensors on the right of the Try to reset it; if reset failed, please contact
15923 CRM9250
second row in NV of the second generation the software supplier

Fault occurs to sensors on the left of the third Try to reset it; if reset failed, please contact
15924 CRM9250
row in NV of the second generation the software supplier

Fault occurs to sensors in the middle of the Try to reset it; if reset failed, please contact
15925 CRM9250
third row in NV of the second generation the software supplier

Fault occurs to sensors on the right of the Try to reset it; if reset failed, please contact
15926 CRM9250
third row in NV of the second generation the software supplier

Fault occurs to sensors on the left of the Try to reset it; if reset failed, please contact
15927 CRM9250
fourth row in NV of the second generation the software supplier

Fault occurs to sensors in the middle of the Try to reset it; if reset failed, please contact
15928 CRM9250
fourth row in NV of the second generation the software supplier

Fault occurs to sensors on the right of the Try to reset it; if reset failed, please contact
15929 CRM9250
fourth row in NV of the second generation the software supplier

142/931
State
Error Code Type Description Recommended Solution
Code

Please check whether the AC exists, or

15970 CRM9250 AC does not exist
contact the supplier
Some cassettes have been inserted and Try to reset it; if reset failed, please contact
15971 CRM9250
unplugged the software supplier

15972 CRM9250 Abnormal condition in area A of AC Please check the AC, or contact the supplier
Please check whether the upper and lower
15973 CRM9250 The upper and lower unit are not in place unit are pushed into place, or contact the
supplier
Please check the status of the shutter or
15974 CRM9250 shutter stuck
contact the supplier
16001 Cash recycling module Notes are jammed by shutter Reset the unit and take away the notes

16002 Cash recycling module Shutter is blocked by foreign matters Reset the unit and remove foreign matters
Notes are returned to output slot while
16021 Cash recycling module Prompt taking away the notes
depositing
16022 Cash recycling module Notes remain in input slot Prompt have notes

16023 Cash recycling module Notes remain in exit slot Prompt taking away the notes

16024 Cash recycling module No note in input slot Prompt no notes

16025 Cash recycling module No note in exit slot Prompt no notes

16026 Cash recycling module Torn or skewed note is detected at input slot Special handling is not required

16027 Cash recycling module Note with holes is detected at input slot Special handling is not required

16028 Cash recycling module Extra-wide note is detected at input slot Special handling is not required

16029 Cash recycling module Extra-narrow note is detected at input slot Special handling is not required

Fail to feed note, the next note doesn't enter

16030 Cash recycling module Special handling is not required
lower feed transport in specified time.
No note enters transport from output slot
16031 Cash recycling module within limit time (or 0 note enters the Special handling is not required
transport)
Number of fed notes is inconsistent with that
16032 Cash recycling module Special handling is not required
of notes at output slot
16033 Cash recycling module Number of fed notes is 0 Reset the parameter of withdrawal amount
OCR number of withdrawn notes is 0 (no
16034 Cash recycling module Special handling is not required
OCR information of cassette)
16035 Cash recycling module Note information parameter error Reset the parameter

The number of notes entering input slot

16036 Cash recycling module Prompt not putting notes any more
reaches or exceeds the maximum limit

The amount of notes entering input slot

16037 Cash recycling module Prompt not putting notes any more
reaches or exceeds the maximum limit

Number of consecutively rejected notes Prompt taking away notes and reallocating
16038 Cash recycling module
during deposit exceeds the limit them

Number of consecutively rejected notes Prompt taking away notes and finishing notes
16039 Cash recycling module
during deposit exceeds the limit feeding

16040 Cash recycling module Limit of notes counted/deposited is 0 Reset the parameter

143/931
State
Error Code Type Description Recommended Solution
Code

16041 Cash recycling module Counting/deposit limit is 0 Reset the parameter

16042 Cash recycling module Deposit cancellation Special handling is not required
The deposit or loading process is beyond the
16043 Cash recycling module Special handling is not required
set time
16044 Cash recycling module Number of loaded notes is 0 Reset the parameter
Perform corresponding treatment based on
16101 Cash recycling module Cassette 1 is empty
the specific business
Perform corresponding treatment based on
16102 Cash recycling module Cassette 2 is empty
the specific business
Perform corresponding treatment based on
16103 Cash recycling module Cassette 3 is empty
the specific business
Perform corresponding treatment based on
16104 Cash recycling module Cassette 4 is empty
the specific business
Perform corresponding treatment based on
16105 Cash recycling module Cassette 5 is empty
the specific business
Perform corresponding treatment based on
16106 Cash recycling module Cassette 6 is empty
the specific business
Perform corresponding treatment based on
16107 Cash recycling module Cassette 7 is empty
the specific business
Perform corresponding treatment based on
16108 Cash recycling module Cassette 8 is empty
the specific business
Perform corresponding treatment based on
16109 Cash recycling module Cassette 1 is almost full
the specific business
Perform corresponding treatment based on
16110 Cash recycling module Cassette 2 is almost full
the specific business
Perform corresponding treatment based on
16111 Cash recycling module Cassette 3 is almost full
the specific business
Perform corresponding treatment based on
16112 Cash recycling module Cassette 4 is almost full
the specific business
Perform corresponding treatment based on
16113 Cash recycling module Cassette 5 is almost full
the specific business
Perform corresponding treatment based on
16114 Cash recycling module Cassette 6 is almost full
the specific business
Perform corresponding treatment based on
16115 Cash recycling module Cassette 7 is almost full
the specific business
Perform corresponding treatment based on
16116 Cash recycling module Cassette 8 is almost full
the specific business
Perform corresponding treatment based on
16117 Cash recycling module Cassette 1 is full
the specific business
Perform corresponding treatment based on
16118 Cash recycling module Cassette 2 is full
the specific business
Perform corresponding treatment based on
16119 Cash recycling module Cassette 3 is full
the specific business
Perform corresponding treatment based on
16120 Cash recycling module Cassette 4 is full
the specific business
Perform corresponding treatment based on
16121 Cash recycling module Cassette 5 is full
the specific business
Perform corresponding treatment based on
16122 Cash recycling module Cassette 6 is full
the specific business
Perform corresponding treatment based on
16123 Cash recycling module Cassette 7 is full
the specific business
Perform corresponding treatment based on
16124 Cash recycling module Cassette 8 is full
the specific business
16125 Cash recycling module AC box is full Shut down for handling

16126 Cash recycling module All cassettes are full Shield deposit transaction
Perform corresponding treatment based on
16127 Cash recycling module All cassettes are abnormal
the specific business

144/931
State
Error Code Type Description Recommended Solution
Code

Perform corresponding treatment based on

16128 Cash recycling module All cassettes are empty
the specific business
Restore cassette availability or handle based
16129 Cash recycling module All cassettes are set to unavailable
on specific business
Perform corresponding treatment based on
16130 Cash recycling module Cassette 1 is abnormal
the specific business
Perform corresponding treatment based on
16131 Cash recycling module Cassette 2 is abnormal
the specific business
Perform corresponding treatment based on
16132 Cash recycling module Cassette 3 is abnormal
the specific business
Perform corresponding treatment based on
16133 Cash recycling module Cassette 4 is abnormal
the specific business
Perform corresponding treatment based on
16134 Cash recycling module Cassette 5 is abnormal
the specific business
Perform corresponding treatment based on
16135 Cash recycling module Cassette 6 is abnormal
the specific business
Perform corresponding treatment based on
16136 Cash recycling module Cassette 7 is abnormal
the specific business
Perform corresponding treatment based on
16137 Cash recycling module Cassette 8 is abnormal
the specific business
16138 Cash recycling module AC box is abnormal Shut down for handling
Firmware version is the same as the
16397 Cash recycling module Reset parameters
downloading one
The denomination of notes loaded in the
16398 Cash recycling module Reset parameters
cassette does not match the validation mode

16399 Cash recycling module NV is not enabled Ignore OCR information

Shutter "opening/closing" status sensor is
16401 Cash recycling module Retry and fail (fault processing)
abnormal
16402 Cash recycling module Shutter opening timeout Retry and fail (fault processing)

16403 Cash recycling module Shutter closing timeout Retry and fail (fault processing)

16404 Cash recycling module Fail to close the shutter Initial the unit

Initialize the unit, and retract notes according

Notes in input slot (before executing
16421 Cash recycling module to the process flow or prompt the customer to
command)
take notes away

Initialize the unit, and retract notes according

Notes in exit slot (before executing
16422 Cash recycling module to the process flow or prompt the customer to
command)
take notes away
No note in input slot (before executing
16423 Cash recycling module Initial the unit
command)
No note in exit slot (before executing
16424 Cash recycling module Initial the unit
command)
Initialize the unit, and retract notes according
16425 Cash recycling module Notes in input slot (after executing command) to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

16426 Cash recycling module Notes in exit slot (after executing command) to the process flow or prompt the customer to
take notes away
No note in input slot (after executing
16427 Cash recycling module Initial the unit
command)
No note in exit slot (after executing
16428 Cash recycling module Initial the unit
command)

145/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

16429 Cash recycling module Torn or skewed note is detected at input slot to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

16430 Cash recycling module Note with holes is detected at input slot to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

16431 Cash recycling module Extra-wide note is detected at input slot to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

16432 Cash recycling module Extra-narrow note is detected at input slot to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

Fail to feed note, the next note doesn't enter
16433 Cash recycling module to the process flow or prompt the customer to
lower feed transport in specified time.
take notes away

No note enters transport from input slot Initialize the unit, and retract notes according
16434 Cash recycling module within limit time (or 0 note enters the to the process flow or prompt the customer to
transport) take notes away
Excessively wide note enters output slot
16435 Cash recycling module Initialize the unit, take notes away
during withdrawal
Excessively thick note enters output slot
16436 Cash recycling module Initialize the unit, take notes away
during withdrawal
16437 Cash recycling module Other note errors Initialize the unit, take notes away

Disagreement of number of notes is detected Initialize the unit, and retract notes according
16438 Cash recycling module
during the transportation to the process flow to take notes away

Too many notes are rejected successively Initialize the unit, and retract notes according
16439 Cash recycling module
during withdrawal to the process flow to take notes away

Initialize the unit, and retract notes according

16440 Cash recycling module Too many rejected notes during withdrawal
to the process flow to take notes away

Too many notes are rejected successively Initialize the unit, and retract notes according
16441 Cash recycling module
during deposit to the process flow to take notes away

Initialize the unit, and retract notes according

16442 Cash recycling module Too many rejected notes during deposit
to the process flow to take notes away

Fail to continue execution as a result of

16443 Cash recycling module Initial the unit
deposit cancellation due to hardware failure

16444 Cash recycling module NV error Initialize the unit, take notes away

146/931
State
Error Code Type Description Recommended Solution
Code

16501 Cash recycling module Cassette 1 abnormal Initial the unit

16502 Cash recycling module Cassette 2 abnormal Initial the unit

147/931
State
Error Code Type Description Recommended Solution
Code

16503 Cash recycling module Cassette 3 abnormal Initial the unit

16504 Cash recycling module Cassette 4 abnormal Initial the unit

148/931
State
Error Code Type Description Recommended Solution
Code

16505 Cash recycling module Cassette 5 abnormal Initial the unit

16506 Cash recycling module Cassette 6 abnormal Initial the unit

149/931
State
Error Code Type Description Recommended Solution
Code

16507 Cash recycling module Cassette 7 abnormal Initial the unit

16508 Cash recycling module Cassette 8 abnormal Initial the unit

16509 Cash recycling module Cassette 1 is empty Initialize the unit and dispense cash again

16510 Cash recycling module Cassette 2 is empty Initialize the unit and dispense cash again

16511 Cash recycling module Cassette 3 is empty Initialize the unit and dispense cash again

16512 Cash recycling module Cassette 4 is empty Initialize the unit and dispense cash again

16513 Cash recycling module Cassette 5 is empty Initialize the unit and dispense cash again

16514 Cash recycling module Cassette 6 is empty Initialize the unit and dispense cash again

16515 Cash recycling module Cassette 7 is empty Initialize the unit and dispense cash again

16516 Cash recycling module Cassette 8 is empty Initialize the unit and dispense cash again

16517 Cash recycling module All cassettes are non-existence Shield deposit and withdrawal transaction

150/931
State
Error Code Type Description Recommended Solution
Code

16518 Cash recycling module The reject cassette does not exist Stop service

16519 Cash recycling module reject cassette is full Stop service

Initialize the module, and prompt Shielding
16520 Cash recycling module All cassettes are full
of the deposit transaction
16521 Cash recycling module All RC box are abnormal Initialization

16522 Cash recycling module Draw out Cassette 1 Initialization

16523 Cash recycling module Draw out Cassette 2 Initialization

16524 Cash recycling module Draw out Cassette 3 Initialization

16525 Cash recycling module Draw out Cassette 4 Initialization

16526 Cash recycling module Draw out Cassette 5 Initialization

16527 Cash recycling module Draw out Cassette 6 Initialization

16528 Cash recycling module Draw out Cassette 7 Initialization

16529 Cash recycling module Draw out Cassette 8 Initialization

16530 Cash recycling module Cassette 1 is inserted in Initialization

16531 Cash recycling module Cassette 2 is inserted in Initialization

16532 Cash recycling module Cassette 3 is inserted in Initialization

16533 Cash recycling module Cassette 4 is inserted in Initialization

16534 Cash recycling module Cassette 5 is inserted in Initialization

16535 Cash recycling module Cassette 6 is inserted in Initialization

16536 Cash recycling module Cassette 7 is inserted in Initialization

16537 Cash recycling module Cassette 8 is inserted in Initialization

16538 Cash recycling module Cassette 1 inserted into/pulled out Initialization

16539 Cash recycling module Cassette 2 inserted into/pulled out Initialization

16540 Cash recycling module Cassette 3 inserted into/pulled out Initialization

16541 Cash recycling module Cassette 4 inserted into/pulled out Initialization

16542 Cash recycling module Cassette 5 inserted into/pulled out Initialization

16543 Cash recycling module Cassette 6 inserted into/pulled out Initialization

16544 Cash recycling module Cassette 7 inserted into/pulled out Initialization

16545 Cash recycling module Cassette 8 inserted into/pulled out Initialization

Illegal setting of format of "DC cassette
16546 Cash recycling module Reset
currency" in slot position 1
Illegal setting of format of "DC cassette
16547 Cash recycling module Reset
currency" in slot position 2
Illegal setting of format of "DC cassette
16548 Cash recycling module Reset
currency" in slot position 3

151/931
State
Error Code Type Description Recommended Solution
Code

Illegal setting of format of "DC cassette

16549 Cash recycling module Reset
currency" in slot position 4
Illegal setting of format of "DC cassette
16550 Cash recycling module Reset
currency" in slot position 5
Illegal setting of format of "DC cassette
16551 Cash recycling module Reset
currency" in slot position 6
Illegal setting of format of "DC cassette
16552 Cash recycling module Reset
currency" in slot position 7
Illegal setting of format of "DC cassette
16553 Cash recycling module Reset
currency" in slot position 8
The obtained cassette type of slot position 1
16554 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 2

16555 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 3

16556 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 4

16557 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 5

16558 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 6

16559 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 7

16560 Cash recycling module Reset
does not match the actual type

The obtained cassette type of slot position 8

16561 Cash recycling module Reset
does not match the actual type

The module receives other commands before

receiving the "Initialization setting"
16601 Cash recycling module Initialize settings
command, and the "Initialization setting"
command is expected to be received

The module receives other commands before

receiving the "Initialization" command; the
16602 Cash recycling module Initial the unit
"Initialization" command is expected to be
received

16603 Cash recycling module Command sequence error Initial the unit

16604 Cash recycling module The module receives undefined command Initial the unit

Cassette insertion/extraction is detected, and

16605 Cash recycling module the module expects to receive the "Reading Call "Reading cassette information"
cassette information" command

16606 Cash recycling module Invalid parameters Initial the unit

16607 Cash recycling module Unsupported parameters Initial the unit

16611 Cash recycling module Error of command words returned by NV Initial the unit

16612 Cash recycling module NV command timeout Initial the unit

16613 Cash recycling module NV command failure Initial the unit

152/931
State
Error Code Type Description Recommended Solution
Code

Error of command words returned by upper

16621 Cash recycling module Initial the unit
control board
Waiting for command from upper control
16622 Cash recycling module Initial the unit
board times out
Initialize the unit, and prompt resetting of the
16625 Cash recycling module The upper unit is not in position
unit
Initialize the unit, and prompt resetting of the
16626 Cash recycling module The lower unit is not in position
unit
Initialize the unit, and prompt resetting of the
16627 Cash recycling module Components are not in proper positions
unit

16631 Cash recycling module Sensor abnormality Initial the unit

16641 Cash recycling module Note is jammed in transport Initial the unit

fail to power on separating channel

16642 Cash recycling module Initial the unit
commutator (before command is executed)

fail to release separating channel commutator

16643 Cash recycling module Initial the unit
(before and after command is executed)

16644 Cash recycling module Abnormality during transport clearing Initial the unit

16645 Cash recycling module Timeout of transport is detected Initial the unit

16646 Cash recycling module Manual clear or initialize to other destinations Initial the unit

Waiting for return result of "power on of

16647 Cash recycling module separating channel commutator" times out Initial the unit
(after command is executed)

Waiting for return result of "release of

16648 Cash recycling module separating channel commutator" times out Initial the unit
(after command is executed)

fail to power on separating channel

16649 Cash recycling module Initial the unit
commutator (after command is executed)

fail to release separating channel commutator

16650 Cash recycling module Initial the unit
(after command is executed)

16671 Cash recycling module Logging error of the module Initial the unit

16681 Cash recycling module Internal reading/writing failed Initial the unit

The firmware version of upper control board

Shut down, and re-upgrade to match the
16682 Cash recycling module of the module mismatches that of the main
version
control board

16683 Cash recycling module Error of internal software of the module Initial the unit

16684 Cash recycling module Serious error, shut down for handling Shut down for handling

16685 Cash recycling module Motor failure Initial the unit

Illegal parameters are downloaded and
16691 Cash recycling module Initial the unit
received
Illegal commands are downloaded and
16692 Cash recycling module Initial the unit
received
16693 Cash recycling module Downloaded single pack data check failed Initial the unit

153/931
State
Error Code Type Description Recommended Solution
Code

16694 Cash recycling module Download communication timeout Initial the unit

16695 Cash recycling module FLASH erasing failure Initial the unit

16696 Cash recycling module FLASH programming failure Initial the unit

16697 Cash recycling module IAP startup failure in BL download Initial the unit

16698 Cash recycling module Data integrity check error in BL download Initial the unit

16699 Cash recycling module Enabling FLASH write protection failed Initial the unit

16700 Cash recycling module Disabling FLASH write protection failed Initial the unit

16952 Cash recycling module NV is not enabled OCR information is required

16953 Cash recycling module Other errors Initialization

16954 Cash recycling module Programming failure Initialization

16955 Cash recycling module Fail to erase the section Initialization

16956 Cash recycling module Program checking error Initialization

16957 Cash recycling module CRC checking failed Initialization

16958 Cash recycling module Fail to issue data Initialization

16959 Cash recycling module Data checking error Initialization

16960 Cash recycling module Fail to allocate memory Initialization

16961 Cash recycling module Fail to read the downloaded file Initialization

16962 Cash recycling module Fail to open the downloaded file Initialization

Failed to obtain the version information or the

16963 Cash recycling module obtained version disagrees with the upgrade Initialization
file version after firmware download
Firmware program of this version is not
16964 Cash recycling module allowed to be downloaded in firmware Initialization
download
Fail to acquire version information for the
16965 Cash recycling module Initialization
upgrade file
16966 Cash recycling module Fail to save file due to insufficient disk space Initialization

16967 Cash recycling module Executing the NV command failed Initialization

16968 Cash recycling module Response code for error returned by NV Initialization

16969 Cash recycling module Database being backed up, try later Initialization

16970 Cash recycling module Fail to operate the SQL file Initialization

16971 Cash recycling module Loading the dynamic library failed Initialization

16972 Cash recycling module Backup failed Initialization

16973 Cash recycling module Image file deletion failed Initialization

154/931
State
Error Code Type Description Recommended Solution
Code

16974 Cash recycling module Fail to allocate memory Initialization

16975 Cash recycling module Retrieval failed Initialization

16976 Cash recycling module Database operation failed Initialization

16977 Cash recycling module Fail to save OCR information Initialization

16978 Cash recycling module Sequence number image validation failed Initialization

16979 Cash recycling module Communication with NV board failed Initialization

16980 Cash recycling module Fail to change denomination information Initialization

16981 Cash recycling module Fail to read hardware log Initialization

Number of notes dispensed actually ≠required
16982 Cash recycling module Initialization
number
16983 Cash recycling module Configuration file operation error Initialization

16984 Cash recycling module Device status error Initialization

16985 Cash recycling module Unsupported function Initialization

16986 Cash recycling module Parameters error Initialization

16987 Cash recycling module Device is busy Initialization

16988 Cash recycling module Results returned by hardware are inconsistent Stop service

16989 Cash recycling module Communication establishment failed Stop service

16990 Cash recycling module Fail to send date Initialization

16991 Cash recycling module Fail to receive ACK Initialization

16992 Cash recycling module Fail to send ENQ Initialization

16993 Cash recycling module Package ID of received data is error Initialization

16994 Cash recycling module CRC of received data checking error Initialization

16995 Cash recycling module Data receiving invalid Initialization

16996 Cash recycling module Data receiving error (just received a part) Initialization

16997 Cash recycling module Data receiving timeout Initialization

16998 Cash recycling module Invalid handle Initialization

16999 Cash recycling module Other error Initialization

the module bracket is pulled out when
17001 Coin acceptance system status prompt, ignore
clearing coins
At least one HOPPER fail to present when
17002 Coin acceptance system status prompt, ignore
Automatic change
Firmware version is consistent with the
17005 Coin acceptance system status prompt, ignore
downloading one, downloading is canceled

17010 Coin acceptance system Downloading file specified isn't found Check the downloading path

155/931
State
Error Code Type Description Recommended Solution
Code

17011 Coin acceptance system Wrong parameter Software problem, contact supplier

Mix notes fail or bad coin hopper, check the

17012 Coin acceptance system Amount is insufficient, making change failed
hopper or if the remaining sum is sufficient
Fail to detect the middle sensor, check or
17013 Coin acceptance system Escrow1 fail to find the middle
Replace the error sensor.
Fail to detect the left sensor, check or
17014 Coin acceptance system Escrow1 fail to find the left
Replace the error sensor.
Fail to detect the right sensor, check or
17015 Coin acceptance system Escrow1 fail to find the right
Replace the error sensor.
Fail to detect the middle sensor, check or
17016 Coin acceptance system Escrow2 fail to find the middle
Replace the error sensor.
Fail to detect the left sensor, check or
17017 Coin acceptance system Escrow2 fail to find the left
Replace the error sensor.
Fail to detect the right sensor, check or
17018 Coin acceptance system Escrow2 fail to find the right
Replace the error sensor.
Hardware or sensor error, contact the
17019 Coin acceptance system Coin latch 1 fail to catch the down
supplier
Hardware or sensor error, contact the
17020 Coin acceptance system Coin latch 1 fail to catch the upper
supplier
Hardware or sensor error, contact the
17021 Coin acceptance system Coin latch 2 fail to catch the down
supplier
Hardware or sensor error, contact the
17022 Coin acceptance system Coin latch 3 fail to catch the upper
supplier
Hardware or sensor error, contact the
17023 Coin acceptance system Transport fail to feed notes to exit slot
supplier
Hardware or sensor error, contact the
17024 Coin acceptance system channel fail to feed notes to reject cassette
supplier
No coin in hopper or can't detect coin, check
17025 Coin acceptance system Main hopper1 fail to present
the hopper
Coin is always detected by sensor, check the
17026 Coin acceptance system Main hopper1 is jammed
hopper
No coin in hopper or can't detect coin, check
17027 Coin acceptance system Main hopper2 fail to present
the hopper
Coin is always detected by sensor, check the
17028 Coin acceptance system Main hopper2 is jammed
hopper
No coin in hopper or can't detect coin, check
17029 Coin acceptance system cache hopper1 fail to present coins
the hopper
Coin is always detected by sensor, check the
17030 Coin acceptance system cache hopper1 is jammed by coin
hopper
No coin in hopper or can't detect coin, check
17031 Coin acceptance system cache hopper2 fail to present coins
the hopper
Coin is always detected by sensor, check the
17032 Coin acceptance system cache hopper2 is jammed by coin
hopper
Communication of validator is interrupted,
17033 Coin acceptance system Coin acceptor error
check the cable and related circuit
Cable don't connect well or circuit error,
17034 Coin acceptance system iButton of coin-replenish box1 error
check the cable and circuit
Cable don't connect well or circuit error,
17035 Coin acceptance system iButton of coin-replenish box2 error
check the cable and circuit
Hardware or sensor error, contact the
17036 Coin acceptance system iButton of reject cassette 1 error
supplier

Hardware or sensor error, contact the

17037 Coin acceptance system iButton of reject cassette 2 error
supplier

Hardware or sensor error, contact the

17038 Coin acceptance system Fail to write Log
supplier

156/931
State
Error Code Type Description Recommended Solution
Code

Hardware or sensor error, contact the

17039 Coin acceptance system Fail to read Log
supplier
Cam sensor or motor error, check the sensor
17040 Coin acceptance system Cam is blocked
and motor
17041 Coin acceptance system Cam motor error Contact the supplier

17042 Coin acceptance system Coin entrance is jammed by coin Clear the coin
Exit signal for the coin acceptor works
17043 Coin acceptance system Replace the error module
abnormal
17044 Coin acceptance system Escrow1 sensor error Sensor error, Replace the error sensor

17045 Coin acceptance system Escrow2 sensor error Sensor error, Replace the error sensor

17046 Coin acceptance system Coin latch 1 sensor error Sensor error, Replace the error sensor

17047 Coin acceptance system Coin latch 2 sensor error Sensor error, Replace the error sensor

17048 Coin acceptance system Transport sensor error Sensor error, Replace the error sensor

17049 Coin acceptance system EEPROM error Control board error , replace it
Check if communication cable or hardware
17050 Coin acceptance system Coin acceptor timeout
works abnormal
Check if communication cable or hardware
17051 Coin acceptance system Coin acceptor returning data error
works abnormal
17052 Coin acceptance system Device is busy Replace the error module

17053 Coin acceptance system Coin box 1 hasn't been replenished Replenishing coins follow the right process

17054 Coin acceptance system Coin box 2 hasn't been replenished Replenishing coins follow the right process
Both coin box 1 and 2 haven't been
17055 Coin acceptance system Replenishing coins follow the right process
replenished
17056 Coin acceptance system Module position is abnormal Replace the error module

17057 Coin acceptance system cache hopper 3 fail to present coin Replace the error module

17058 Coin acceptance system cache hopper 3 is jammed by coin Clear the coin

17059 Coin acceptance system cache hopper 4 fail to present coin Replace the error module

17060 Coin acceptance system cache hopper 4 is jammed by coin Clear the coin

17061 Coin acceptance system Channel running error Hardware problem, contact supplier

17062 Coin acceptance system Channel entrance SENSOR error Sensor error, replace it

17063 Coin acceptance system Channel exit SENSOR1 error Sensor error, replace it

17064 Coin acceptance system Coin box existence sensor error Sensor error, replace it

17065 Coin acceptance system Big HOPPER1 SENSOR error Sensor error, replace it

17066 Coin acceptance system Big HOPPER2 SENSOR error Sensor error, replace it

17067 Coin acceptance system Small HOPPER1 SENSOR error Sensor error, replace it

17068 Coin acceptance system Small HOPPER2 SENSOR error Sensor error, replace it

157/931
State
Error Code Type Description Recommended Solution
Code

17069 Coin acceptance system Small HOPPER3 SENSOR error Sensor error, replace it

17070 Coin acceptance system Small HOPPER4 SENSOR error Sensor error, replace it

17071 Coin acceptance system Fail to open coin shutter Hardware problem, contact supplier

17072 Coin acceptance system Fail to close coin shutter Hardware problem, contact supplier

17073 Coin acceptance system File hasn't been downloaded Hardware problem, contact supplier

17074 Coin acceptance system Voltage is too low to transact Hardware problem, contact supplier

Install Hopper, update configuration files and

17075 Coin acceptance system Hopper non-existence or unavailable
re-initialize the machine

17082 Coin acceptance system Fail to open the file Re-send the command after checking the file

17083 Coin acceptance system File is too large Check the file

17084 Coin acceptance system Fail to read the document Check the file
Log length wrote is too long (exceeds 1024
17085 Coin acceptance system Check the log length
bytes)
Firmware version isn't in accord with the
17086 Coin acceptance system Check the files name
loading one after updating
17087 Coin acceptance system reject cassette is full Replace the reject-box
Serial port is not set or fail to be set, or CAS
17088 Coin acceptance system Severe error
hasn't been initialized
17089 Coin acceptance system Unknown error Software problem, contact supplier

17090 Coin acceptance system Interface parameter error Software problem, contact supplier

17091 Coin acceptance system Device configuration error Software problem, contact supplier

17092 Coin acceptance system Unsupported function Software problem, contact supplier

17093 Coin acceptance system Serial configuration error Software problem, contact supplier
Communication or hardware error, check the
17094 Coin acceptance system NAK is received, data sent error
cable or device
Communication or hardware error, check the
17095 Coin acceptance system Data received error
cable or device
Communication or hardware error, check the
17096 Coin acceptance system Fail to send ENQ
cable or device
Communication or hardware error, check the
17097 Coin acceptance system Fail to send command
cable or device
Communication or hardware error, check the
17098 Coin acceptance system Waiting ACK timeout
cable or device
Communication or hardware error, check the
17099 Coin acceptance system Waiting response timeout
cable or device
Shield the dispensing function for coins of
No coin is dispensed (keep trying to dispense
17201 BCR206 such denomination if it fails to dispense coins
coins if the machine does not report an error)
for 3 times
17221 BCR206 Undefined error code Report error when it fails to reset
17222 BCR206 Illegal command Report error when it fails to reset
17223 BCR206 Illegal parameter Report error when it fails to reset
17224 BCR206 Fail to send ENQ Report error when it fails to reset
17225 BCR206 Configuration file read/write error Report error when it fails to reset
17226 BCR206 Serial port parameter error Report error when it fails to reset
17227 BCR206 Error in sending command Report error when it fails to reset

158/931
State
Error Code Type Description Recommended Solution
Code

17228 BCR206 Error in received data Report error when it fails to reset
17229 BCR206 Waiting-for-response timeout Report error when it fails to reset
17230 BCR206 Reset timeout Report error when it fails to reset
Amount or count of dispensed coins is
17231 BCR206 Stop coin dispensing service
unmatched
17253 BCR206 Audit error Stop the transaction
17254 BCR206 Coin collector belt sensor is lost Report error when it fails to reset
17255 BCR206 Coin return sensor is lost Report error when it fails to reset
Coin collector belt sensor is started, but belt
17256 BCR206 Report error when it fails to reset
is not running
Coin return sensor is started, but belt is not
17257 BCR206 Report error when it fails to reset
running
17267 BCR206 NVRAM checking failed Report error when it fails to reset
17276 BCR206 Coin collector belt is stuck Report error when it fails to reset
17277 BCR206 Coin return motor is stuck Report error when it fails to reset
17278 BCR206 Electric coin return button error Report error when it fails to reset
17279 BCR206 Coin collector belt is abnormal Report error when it fails to reset
17280 BCR206 Coin dispenser belt is abnormal Report error when it fails to reset
17281 BCR206 Buzzer sensor is blocked Report error when it fails to reset
17282 BCR206 ESC sensor is blocked Report error when it fails to reset
17335 BCR206 The power supply is abnormal Report error when it fails to reset
17336 BCR206 D.C.E. error Report error when it fails to reset
17337 BCR206 RAM test error Report error when it fails to reset
17340 BCR206 Change box bracket is not installed in place Report error when it fails to reset
17341 BCR206 Hopper is not detected Report error when it fails to reset
17343 BCR206 ID of change box is unmatched Report error when it fails to reset
17345 BCR206 No change box of minimum denomination Report error when it fails to reset
Error of receiving coins from several
17346 BCR206 Handling is not required
countries by coin acceptor
17347 BCR206 Detect errors of change box Report error when it fails to reset
17350 BCR206 Cassette full sensor is abnormal Handled according to business
Massive coins fed from coin inlet activate the
17351 BCR206 Handling is not required
sensor
17352 BCR206 Coin dispenser full sensor Handling is not required
17355 BCR206 Battery error Report error when it fails to reset
Transparent coin collector door is not closed
17356 BCR206 Report error when it fails to reset
properly
Transparent coin dispenser door is not closed
17357 BCR206 Report error when it fails to reset
properly
The position switch of electric coin return
17360 BCR206 Report error when it fails to reset
button is abnormal
17361 BCR206 Internal reading/writing error Report error when it fails to reset
17364 BCR206 Firmware ID error of coin validator Report error when it fails to reset
17365 BCR206 Too low firmware version of coin validator Report error when it fails to reset
17366 BCR206 Firmware ID error of change box Report error when it fails to reset
17367 BCR206 Too low firmware version of change box Report error when it fails to reset
17368 BCR206 Firmware error of change box Report error when it fails to reset
17369 BCR206 Firmware error of coin validator Report error when it fails to reset
17370 BCR206 Unhandled events concerning coin acceptor Report error when it fails to reset

17371 BCR206 Programming error of coin validator Report error when it fails to reset
17372 BCR206 Configuration error of change box Report error when it fails to reset

159/931
State
Error Code Type Description Recommended Solution
Code

17373 BCR206 Check error Report error when it fails to reset

17374 BCR206 Abnormality during upgrade Report error when it fails to reset
17375 BCR206 Stack overflow abnormality Report error when it fails to reset
17376 BCR206 Initialization error Report error when it fails to reset
17380 BCR206 Change box 1 is empty Handled according to business
17381 BCR206 Change box 2 is empty Handled according to business
17382 BCR206 Change box 3 is empty Handled according to business
17383 BCR206 Change box 4 is empty Handled according to business
17384 BCR206 Change box 5 is empty Handled according to business
17385 BCR206 Change box 6 is empty Handled according to business
17386 BCR206 Jamming of change box 1 Report error when it fails to reset
17387 BCR206 Jamming of change box 2 Report error when it fails to reset
17388 BCR206 Jamming of change box 3 Report error when it fails to reset
17389 BCR206 Jamming of change box 4 Report error when it fails to reset
17390 BCR206 Jamming of change box 5 Report error when it fails to reset
17391 BCR206 Jamming of change box 6 Report error when it fails to reset
17392 BCR206 Warning abnormality of change box 1 Report error when it fails to reset

17393 BCR206 Warning abnormality of change box 2 Report error when it fails to reset

17394 BCR206 Warning abnormality of change box 3 Report error when it fails to reset

17395 BCR206 Warning abnormality of change box 4 Report error when it fails to reset

17396 BCR206 Warning abnormality of change box 5 Report error when it fails to reset

17397 BCR206 Warning abnormality of change box 6 Report error when it fails to reset

17398 BCR206 Failure of change box 1 Report error when it fails to reset

17399 BCR206 Failure of change box 2 Report error when it fails to reset

17400 BCR206 Failure of change box 3 Report error when it fails to reset

17401 BCR206 Failure of change box 4 Report error when it fails to reset

17402 BCR206 Failure of change box 5 Report error when it fails to reset

17403 BCR206 Failure of change box 6 Report error when it fails to reset
17404 BCR206 Jamming of coin validator Report error when it fails to reset
17405 BCR206 Warning abnormality of coin validator Report error when it fails to reset

17406 BCR206 Failure of coin validator Report error when it fails to reset

17407 BCR206 OPT failure of coin validator Report error when it fails to reset
Reset to clear coins in transport, and shield
17408 BCR206 Main cassette full the deposit function for the denomination
corresponding to full
17409 BCR206 Cassette is lost Report error when it fails to reset
The equipment will show lack of coins if 1
Coin roll dispensing During initialization, lack of coins of coin Yuan coins are fewer than 4 rolls, or if other
17911
module box #1 is found coins are fewer than 5 rolls. Remind the
customer of adding coins

160/931
State
Error Code Type Description Recommended Solution
Code

The equipment will show lack of coins if 1

Coin roll dispensing During initialization, lack of coins of coin Yuan coins are fewer than 4 rolls, or if other
17912
module box #2 is found coins are fewer than 5 rolls. Remind the
customer of adding coins

The equipment will show lack of coins if 1

Coin roll dispensing During initialization, lack of coins of coin Yuan coins are fewer than 4 rolls, or if other
17913
module box #3 is found coins are fewer than 5 rolls. Remind the
customer of adding coins

The equipment will show lack of coins if 1

Coin roll dispensing During initialization, lack of coins of coin Yuan coins are fewer than 4 rolls, or if other
17914
module box #4 is found coins are fewer than 5 rolls. Remind the
customer of adding coins

The equipment will show lack of coins if 1

Coin roll dispensing During initialization, lack of coins of coin Yuan coins are fewer than 4 rolls, or if other
17915
module box #5 is found coins are fewer than 5 rolls. Remind the
customer of adding coins

The equipment will show lack of coins if 1

Coin roll dispensing During initialization, lack of coins of coin Yuan coins are fewer than 4 rolls, or if other
17916
module box #6 is found coins are fewer than 5 rolls. Remind the
customer of adding coins
Coin roll dispensing When clearing the transport, no coin is found
17917 Need no handling
module in the transport
Coin roll dispensing
17921 Parameter error Check the parameter validity
module
Coin roll dispensing
17922 FLASH erasing error Download the file again
module
Coin roll dispensing
17923 FLASH writing error Download the file again
module
Coin roll dispensing
17924 File is not downloaded completely Download the file again
module
Coin roll dispensing
17925 File CRC check failure Download the file again
module
Coin roll dispensing
17926 Check error when write FLASH in audit data Download the file again
module
Coin roll dispensing
17927 Error when saving CRC in audit data field Download the file again
module
Coin roll dispensing
17928 Error in equipment data field Download the file again
module
Coin roll dispensing
17929 No data in equipment data field Download the file again
module

Coin box #1 is found empty when dispensing

coins from this box The upper level shall
Coin roll dispensing issue a command to dispense the coins from
17930 Coin box #1 is empty
module other coin box where same coins are stored;
if there is no identical coin box, please
remind the customer of adding coins.

Please contact the maintenance personnel to

Coin roll dispensing
17931 Coin box #1 transport sensor is abnormal check if the coin box #1 transport sensor is
module
abnormal
Please contact the maintenance personnel to
Coin roll dispensing Coin dispensing from coin box #1 is timed
17932 check if the coin box #1 transport is
module out
abnormal

161/931
State
Error Code Type Description Recommended Solution
Code

Coin box #2 is found empty when dispensing

coins from this box The upper level shall
Coin roll dispensing issue a command to dispense the coins from
17933 Coin box #2 is empty
module other coin box where same coins are stored;
if there is no identical coin box, please
remind the customer of adding coins.

Please contact the maintenance personnel to

Coin roll dispensing
17934 Coin box #2 transport sensor is abnormal check if the coin box #2 transport sensor is
module
abnormal
Please contact the maintenance personnel to
Coin roll dispensing Coin dispensing from coin box #2 is timed
17935 check if the coin box #2 transport is
module out
abnormal

Coin box #3 is found empty when dispensing

coins from this box The upper level shall
Coin roll dispensing issue a command to dispense the coins from
17936 Coin box #3 is empty
module other coin box where same coins are stored;
if there is no identical coin box, please
remind the customer of adding coins.

Please contact the maintenance personnel to

Coin roll dispensing
17937 Coin box #3 transport sensor is abnormal check if the coin box #3 transport sensor is
module
abnormal
Please contact the maintenance personnel to
Coin roll dispensing Coin dispensing from coin box #3 is timed
17938 check if the coin box #3 transport is
module out
abnormal

Coin box #4 is found empty when dispensing

coins from this box The upper level shall
Coin roll dispensing issue a command to dispense the coins from
17939 Coin box #4 is empty
module other coin box where same coins are stored;
if there is no identical coin box, please
remind the customer of adding coins.

Please contact the maintenance personnel to

Coin roll dispensing
17940 Coin box #4 transport sensor is abnormal check if the coin box #4 transport sensor is
module
abnormal
Please contact the maintenance personnel to
Coin roll dispensing Coin dispensing from coin box #4 is timed
17941 check if the coin box #4 transport is
module out
abnormal

Coin box #5 is found empty when dispensing

coins from this box The upper level shall
Coin roll dispensing issue a command to dispense the coins from
17942 Coin box #5 is empty
module other coin box where same coins are stored;
if there is no identical coin box, please
remind the customer of adding coins.

Please contact the maintenance personnel to

Coin roll dispensing
17943 Coin box #5 transport sensor is abnormal check if the coin box #5 transport sensor is
module
abnormal
Please contact the maintenance personnel to
Coin roll dispensing Coin dispensing from coin box #5 is timed
17944 check if the coin box #5 transport is
module out
abnormal

Coin box #6 is found empty when dispensing

coins from this box The upper level shall
Coin roll dispensing issue a command to dispense the coins from
17945 Coin box #6 is empty
module other coin box where same coins are stored;
if there is no identical coin box, please
remind the customer of adding coins.

162/931
State
Error Code Type Description Recommended Solution
Code

Please contact the maintenance personnel to

Coin roll dispensing
17946 Coin box #6 transport sensor is abnormal check if the coin box #6 transport sensor is
module
abnormal
Please contact the maintenance personnel to
Coin roll dispensing Coin dispensing from coin box #6 is timed
17947 check if the coin box #6 transport is
module out
abnormal
Please contact the maintenance personnel to
Coin roll dispensing
17948 Elevator locating is timed out check if the mechanical action of elevator
module
shaft is abnormal

Please contact the maintenance personnel to

Coin roll dispensing
17949 timeout for elevator return to initial position check if the mechanical action of elevator at
module
the recovery position is abnormal
Coin roll dispensing
17950 Illegal upgrade file Check the media file, and retry
module
Coin roll dispensing Please contact the maintenance personnel to
17951 Shutter is abnormal to open
module check if the shutter is abnormal

Coin roll dispensing There are sundries (including hand) at the Please contact the maintenance personnel to
17952
module shutter opening when closing the shutter check if the shutter opening is abnormal

Coin roll dispensing Please contact the maintenance personnel to

17953 Shutter is abnormal to close
module check if the shutter is abnormal
Coin roll dispensing There are coins in the coin bag during Please contact the maintenance personnel to
17954
module initialization clean the coin bag
Coin roll dispensing Please check if the corresponding sensor is
17955 Shutter or shutter opening sensor is abnormal
module abnormal
Coin roll dispensing Total number of dispensed coins is above the The upper level shall confirm the correctness
17956
module maximum value of command
Please contact the maintenance personnel to
Coin roll dispensing
17957 Interface board is not connected well check if the interface board socket is
module
abnormal
Coin roll dispensing There are coins in coin box when cleaning the Please take out the coins in the coin box, and
17958
module transport then issue a command to clear the coin box
Coin roll dispensing Please contact the maintenance personnel to
17959 Fail to clean the arch bridge
module check the machine
Coin roll dispensing
17960 Push rod is not in place Please initialize the module
module
Coin roll dispensing Please contact the maintenance personnel to
17961 Push rod is abnormal
module check the machine
Coin roll dispensing Contact the maintenance personnel to check
17962 Elevator locking structure is abnormal
module the machine
Coin roll dispensing
17970 Unknown error Retry
module
Coin roll dispensing
17971 Illegal command Check the version
module
Coin roll dispensing
17972 Illegal parameter Check the parameter input, and retry
module
Coin roll dispensing
17973 CRC check error Retry
module
Coin roll dispensing
17974 Illegal file Download the file again
module
Coin roll dispensing
17975 FLASH? erasing failure Download the file again
module
Coin roll dispensing
17976 FLASH? writing failure Download the file again
module
Coin roll dispensing
17977 IAP activation failure Download the file again
module
Coin roll dispensing
17978 Data integrity check failure Download the file again
module

163/931
State
Error Code Type Description Recommended Solution
Code

Coin roll dispensing

17979 Fail to enable the FLASH writing protection Download the file again
module
Coin roll dispensing
17980 Fail to disable the FLASH writing protection Download the file again
module
Coin roll dispensing
17981 File (read/ white) operation failure Download the file again
module
Coin roll dispensing
17982 File is incomplete Download the file again
module
Coin roll dispensing
17983 File check failure Download the file again
module
Coin roll dispensing
17984 Media file error Download the file again
module
Coin roll dispensing
17985 Upgrade file error, illegal upgrade file Download the file again
module
Coin roll dispensing
17986 Insufficient memory Download the file again
module
Coin roll dispensing Check the process, and set the
17990 Fail to set the communication
module communication first
Coin roll dispensing Check the process, and set the
17991 First set the communication
module communication first
Coin roll dispensing
17992 Configuration file reading and writing error Check the configuration file
module
Coin roll dispensing Check the serial port configuration
17993 Serial port configuration error
module information, and retry
Coin roll dispensing
17994 Command sending error Check the serial port and serial port hub
module
Check the equipment, and check if the
Coin roll dispensing
17995 ENQ sending error version number of hardware matches the
module
version of dynamic library

Check the equipment, and check if the

Coin roll dispensing
17996 Received data is wrong version number of hardware matches the
module
version of dynamic library
Coin roll dispensing Check and repair the equipment or
17997 NAK is received
module communication line, and retry
Coin roll dispensing Check and repair the equipment or
17998 ACK waiting is timed out
module communication line, and retry
Coin roll dispensing Check and repair the equipment or
17999 Response waiting is timed out
module communication line, and retry
18097 CAM8340 Cassette 6 is full Status prompt, handling is not required

18098 CAM8340 Cassette 5 is full Status prompt, handling is not required

18099 CAM8340 Cassette 6 is almost full Status prompt, handling is not required

18101 CAM8340 Cassette 1 is almost full Status prompt, handling is not required

18102 CAM8340 Cassette 2 is almost full Status prompt, handling is not required

18103 CAM8340 Cassette 3 is almost full Status prompt, handling is not required

18104 CAM8340 Cassette 4 is almost full Status prompt, handling is not required

18105 CAM8340 Cassette 1 is full Status prompt, handling is not required

18106 CAM8340 Cassette 2 is full Status prompt, handling is not required

18107 CAM8340 Cassette 3 is full Status prompt, handling is not required

18108 CAM8340 Cassette 4 is full Status prompt, handling is not required

164/931
State
Error Code Type Description Recommended Solution
Code

18109 CAM8340 No note in input slot Insert notes in input slot

18110 CAM8340 Notes are rejected when depositing Ignore
18111 CAM8340 Notes exited when initializing Take out the notes
18112 CAM8340 Notes are fed into cassette when initializing Ignore
18113 CAM8340 Fail to calculate and check Contact the supplier
18114 CAM8340 Number of notes is wrong Contact the supplier
18115 CAM8340 Cassette 1 CAN communication timeout status prompt, ignore

18116 CAM8340 Cassette 2 CAN communication timeout status prompt, ignore

18117 CAM8340 Cassette 3 CAN communication timeout status prompt, ignore

18118 CAM8340 Cassette 4 CAN communication timeout status prompt, ignore

18119 CAM8340 Cassette 5 CAN communication timeout status prompt, ignore

18120 CAM8340 Cassette 6 CAN communication timeout status prompt, ignore

Interchangeable operation is unsupported by
18121 CAM8340 status prompt, ignore
cassette 1
Interchangeable operation is unsupported by
18122 CAM8340 status prompt, ignore
cassette 2
Interchangeable operation is unsupported by
18123 CAM8340 status prompt, ignore
cassette 3
Interchangeable operation is unsupported by
18124 CAM8340 status prompt, ignore
cassette 4
Interchangeable operation is unsupported by
18125 CAM8340 status prompt, ignore
cassette 5
Interchangeable operation is unsupported by
18126 CAM8340 status prompt, ignore
cassette 6
18127 CAM8340 Photosensitive sensor fail to adjust status prompt, ignore
18128 CAM8340 NV self-test failed status prompt, ignore
Amount deposited or the number of notes is
18129 CAM8340 Re-send the command
dissatisfied
18132 CAM8340 Invalid parameter Contact the supplier
18133 CAM8340 Unknown parameter Contact the supplier
18134 CAM8340 Cassette type setting error Contact the supplier
18135 CAM8340 Setting no denomination can be deposited Contact the supplier
18136 CAM8340 No initialization Contact the supplier
18137 CAM8340 Cassettes are re-inserted initialize the machine
18148 CAM8340 Note jam in UFCS initialize the machine
18149 CAM8340 Note jam between UFCS and DDTS initialize the machine
18150 CAM8340 Note jam in DDTS initialize the machine
18151 CAM8340 Note jam between DDTS and UWSS initialize the machine
18152 CAM8340 Note jam in UWSS initialize the machine
18153 CAM8340 Note jam between UWSS and UDTS initialize the machine
18154 CAM8340 Note jam in UDTS initialize the machine
18155 CAM8340 Note jam between UDTS and URCS initialize the machine
18156 CAM8340 Note jam in URCS initialize the machine
18157 CAM8340 Note jam between UDTS and LDTS1 initialize the machine
18158 CAM8340 Note jam in LDTS1 initialize the machine

165/931
State
Error Code Type Description Recommended Solution
Code

18159 CAM8340 Note jam between LDTS1 and LDTS2 initialize the machine
18160 CAM8340 Note jam in LDTS2 initialize the machine
18161 CAM8340 Note jam between LDTS2 and LDTS3 initialize the machine
18162 CAM8340 Note jam in LDTS3 initialize the machine
18163 CAM8340 Note jam between LDTS3 and LDTS4 initialize the machine
18164 CAM8340 Note jam in LDTS4 initialize the machine
18165 CAM8340 Note jam between LDTS2 and CIES1 initialize the machine

18166 CAM8340 Note jam between LDTS3 and CIES2 initialize the machine

18167 CAM8340 Note jam between LDTS4 and CIES3 initialize the machine

18168 CAM8340 Note jam between LDTS4 and CIES4 initialize the machine
18169 CAM8340 Note jam in cassette1 input slot initialize the machine
18170 CAM8340 Note jam in cassette2 input slot initialize the machine
18171 CAM8340 Note jam in cassette3 input slot initialize the machine
18172 CAM8340 Note jam in cassette4 input slot initialize the machine
18173 CAM8340 Notes are jammed at LDTS0 initialize the machine
18174 CAM8340 Notes are jammed at LDTS1 initialize the machine
18175 CAM8340 Notes are jammed at LDTS2 initialize the machine
18176 CAM8340 Notes are jammed at LDTS3 initialize the machine
18177 CAM8340 Notes are jammed at LDTS4 initialize the machine
18178 CAM8340 Note jam between LDTS0 and LDTS1 initialize the machine

18179 CAM8340 Note jam between UDTS and LDTS0 initialize the machine
18180 CAM8340 Cassette 1 CIES sensor error Contact the supplier
18181 CAM8340 Cassette 1 CICSL sensor error Contact the supplier
18182 CAM8340 Cassette 1 CICSR sensor error Contact the supplier
18183 CAM8340 Cassette 1 CPRSL sensor error Contact the supplier
18184 CAM8340 Cassette 1 CPRSR sensor error Contact the supplier
18185 CAM8340 Cassette 1 CPFS sensor error Contact the supplier
18186 CAM8340 Cassette 1 CNFS sensor error Contact the supplier
18187 CAM8340 Cassette 1 CFSS sensor error Contact the supplier
18188 CAM8340 Cassette 1 CEDS sensor error Contact the supplier
18189 CAM8340 Cassette 1 CPCS sensor error Contact the supplier
18190 CAM8340 Cassette 1 push in motor error Contact the supplier
18191 CAM8340 Cassette 1 adjusting motor error Contact the supplier
18192 CAM8340 Cassette 1 intake commutator error Contact the supplier
18196 CAM8340 Cassette 2 CIES sensor error Contact the supplier
18197 CAM8340 Cassette 2 CICSL sensor error Contact the supplier
18198 CAM8340 Cassette 2 CICSR sensor error Contact the supplier
18199 CAM8340 Cassette 2 CPRSL sensor error Contact the supplier
18200 CAM8340 Cassette 2 CPRSR sensor error Contact the supplier
18201 CAM8340 Cassette 2 CPFS sensor error Contact the supplier
18202 CAM8340 Cassette 2 CNFS sensor error Contact the supplier
18203 CAM8340 Cassette 2 CFSS sensor error Contact the supplier
18204 CAM8340 Cassette 2 CEDS sensor error Contact the supplier
18205 CAM8340 Cassette 2 CPCS sensor error Contact the supplier
18206 CAM8340 Cassette 2 push in motor error Contact the supplier
18207 CAM8340 Cassette 2 adjusting motor error Contact the supplier
18208 CAM8340 Cassette 2 intake commutator error Contact the supplier

166/931
State
Error Code Type Description Recommended Solution
Code

18212 CAM8340 Cassette 3 CIES sensor error Contact the supplier

18213 CAM8340 Cassette 3 CICSL sensor error Contact the supplier
18214 CAM8340 Cassette 3 CICSR sensor error Contact the supplier
18215 CAM8340 Cassette 3 CPRSL sensor error Contact the supplier
18216 CAM8340 Cassette 3 CPRSR sensor error Contact the supplier
18217 CAM8340 Cassette 3 CPFS sensor error Contact the supplier
18218 CAM8340 Cassette 3 CNFS sensor error Contact the supplier
18219 CAM8340 Cassette 3 CFSS sensor error Contact the supplier
18220 CAM8340 Cassette 3 CEDS sensor error Contact the supplier
18221 CAM8340 Cassette 3 CPCS sensor error Contact the supplier
18222 CAM8340 Cassette 3 push in motor error Contact the supplier
18223 CAM8340 Cassette 3 adjusting motor error Contact the supplier
18224 CAM8340 Cassette 3 intake commutator error Contact the supplier
18228 CAM8340 Cassette 4 CIES sensor error Contact the supplier
18229 CAM8340 Cassette 4 CICSL sensor error Contact the supplier
18230 CAM8340 Cassette 4 CICSR sensor error Contact the supplier
18231 CAM8340 Cassette 4 CPRSL sensor error Contact the supplier
18232 CAM8340 Cassette 4 CPRSR sensor error Contact the supplier
18233 CAM8340 Cassette 4 CPFS sensor error Contact the supplier
18234 CAM8340 Cassette 4 CNFS sensor error Contact the supplier
18235 CAM8340 Cassette 4 CFSS sensor error Contact the supplier
18236 CAM8340 Cassette 4 CEDS sensor error Contact the supplier
18237 CAM8340 Cassette 4 CPCS sensor error Contact the supplier
18238 CAM8340 Cassette 4 push in motor error Contact the supplier
18239 CAM8340 Cassette 4 adjusting motor error Contact the supplier
18240 CAM8340 Cassette 4 intake commutator error Contact the supplier
18244 CAM8340 UNES sensor error Contact the supplier
18245 CAM8340 UFES sensor error Contact the supplier
18246 CAM8340 URCS sensor error Contact the supplier
18247 CAM8340 URES sensor error Contact the supplier
18248 CAM8340 UFCSL sensor error Contact the supplier
18249 CAM8340 UFCSR sensor error Contact the supplier
18250 CAM8340 USCSL sensor error Contact the supplier
18251 CAM8340 USCSR sensor error Contact the supplier
18252 CAM8340 UMTSL sensor error Contact the supplier
18253 CAM8340 UMTSR sensor error Contact the supplier
18254 CAM8340 UDTS sensor error Contact the supplier
18255 CAM8340 UNLS sensor error Contact the supplier
18256 CAM8340 UPLS sensor error Contact the supplier
18257 CAM8340 UFLS sensor error Contact the supplier
18258 CAM8340 URLS sensor error Contact the supplier
18259 CAM8340 UPES sensor error Contact the supplier
18260 CAM8340 UWSSL sensor error Contact the supplier
18261 CAM8340 UWSSR sensor error Contact the supplier
18262 CAM8340 UDDS sensor error Contact the supplier
18263 CAM8340 LPES sensor error Contact the supplier
18264 CAM8340 LPLS sensor error Contact the supplier
18265 CAM8340 LPPS sensor error Contact the supplier
18266 CAM8340 LDTS1 sensor error Contact the supplier
18267 CAM8340 LDTS2 sensor error Contact the supplier
18268 CAM8340 LDTS3 sensor error Contact the supplier
18269 CAM8340 LDTS4 sensor error Contact the supplier
18270 CAM8340 DDTS sensor error Contact the supplier

167/931
State
Error Code Type Description Recommended Solution
Code

18271 CAM8340 Reject-diverter error Contact the supplier

18272 CAM8340 Note separating motor error Contact the supplier
18273 CAM8340 Upper transport motor error Contact the supplier
18274 CAM8340 Lower transport motor error Contact the supplier
18275 CAM8340 Note pressing motor is repositioned in place Contact the supplier

18276 CAM8340 Note pressing motor presses notes in place Contact the supplier
18277 CAM8340 Note pressing motor error Contact the supplier
18278 CAM8340 Fore-transport motor error Contact the supplier
18279 CAM8340 Sensor LDTS0 hardware error Contact the supplier
18292 CAM8340 NV isn't closed Close the NV
18293 CAM8340 Upper transport isn't closed Close the upper transport
18294 CAM8340 Front-cover of upper transport isn't closed Close the front-cover of upper transport

18295 CAM8340 Rear-cover of upper transport isn't closed Close the rear-cover of upper transport
18296 CAM8340 Upper unit isn't clicked into place Close the upper unit
18297 CAM8340 Lower unit isn't clicked into place Close the lower unit
18298 CAM8340 Cover of the hopper is not closed Close the cover
18308 CAM8340 ACK non-existence Contact the supplier
18309 CAM8340 Communication frame error Contact the supplier
18310 CAM8340 Communication timeout Contact the supplier
18311 CAM8340 Check codes error Contact the supplier
18312 CAM8340 Sequence number error Contact the supplier
18313 CAM8340 The current mode is ODS Contact the supplier
18324 CAM8340 Communication with NV timeout Contact the supplier
18325 CAM8340 DSP1 chip fail to enable CIS to lighten Contact the supplier

18326 CAM8340 DSP2 chip fail to enable CIS to lighten Contact the supplier

18327 CAM8340 DSP1 chip fail to disable CIS to lighten Contact the supplier

18328 CAM8340 DSP2 chip fail to disable CIS to lighten Contact the supplier
18329 CAM8340 Unknown NV error Contact the supplier
18340 CAM8340 Flash erasing error Contact the supplier
18341 CAM8340 Fail to write data list Contact the supplier
18342 CAM8340 Read Log failed Contact the supplier
18343 CAM8340 Data packet is too long Contact the supplier
18344 CAM8340 Fail to write Log Contact the supplier
18345 CAM8340 Fail to read data list Contact the supplier
18346 CAM8340 Fail to read/write Flash Contact the supplier
18372 CAM8340 All cassettes are full Accounting treatment
18373 CAM8340 Cassettes are non-existent or forbidden Contact the supplier
18374 CAM8340 CAN communication timeout Contact the supplier
18388 CAM8340 Note width is abnormal Contact the supplier
Notes are fed into cassette 1 instead of the
18389 CAM8340 Contact the supplier
specified one
Notes are fed into cassette 2 instead of the
18390 CAM8340 Contact the supplier
specified one
Notes are fed into cassette 3 instead of the
18391 CAM8340 Contact the supplier
specified one
Notes are fed into cassette 4 instead of the
18392 CAM8340 Contact the supplier
specified one
18393 CAM8340 Deposit timeout Contact the supplier

168/931
State
Error Code Type Description Recommended Solution
Code

18394 CAM8340 Notes remains in the lower transport Contact the supplier
18395 CAM8340 Notes are fed into incorrect path Contact the supplier
18396 CAM8340 Notes remains in transport Contact the supplier
18397 CAM8340 Collecting thickness zero values error Contact the supplier
18398 CAM8340 Note separating error Contact the supplier
Physical form of notes in transport is
18399 CAM8340 Contact the supplier
abnormal
18400 CAM8340 NV sequence number is in disorder Contact the supplier
18401 CAM8340 Too much notes remains in exit slot Contact the supplier

Clear the jammed note from LDTS1 manually

18402 CAM8340 Contact the supplier
(the note hasn't been entered in an account)
18403 CAM8340 Fail to check accounts Readjust the accounts
Notes at the entrance slot of the cassette 1
18404 CAM8340 Clear the note jammed manually
need to be cleared manually

Notes at the entrance slot of the cassette 2

18405 CAM8340 Clear the note jammed manually
need to be cleared manually

Notes at the entrance slot of the cassette 3

18406 CAM8340 Clear the note jammed manually
need to be cleared manually

Notes at the entrance slot of the cassette 4

18407 CAM8340 Clear the note jammed manually
need to be cleared manually
Reject-electromagnet or accepting- initialize the machine, then re-send the
18408 CAM8340
commutator is not in the right place command
Reject-electromagnet or accepting- initialize the machine, then re-send the
18410 CAM8340
commutator is not in the right place command
Reject-electromagnet or reject-commutator is initialize the machine, then re-send the
18411 CAM8340
not in the right place command
18500 CAM8340 Undefined command Contact the supplier
18501 CAM8340 Configuration SRAM failure Contact the supplier
18502 CAM8340 Data checking error Contact the supplier
18503 CAM8340 Fail to operate FLASH program Contact the supplier
18504 CAM8340 Fail to operate FLASH data Contact the supplier
Communication timeout in firmware
18505 CAM8340 Contact the supplier
download
18507 CAM8340 Cassette 1 reset failed in firmware download Contact the supplier

18508 CAM8340 Cassette 2 reset failed in firmware download Contact the supplier

18509 CAM8340 Cassette 3 reset failed in firmware download Contact the supplier

18510 CAM8340 Cassette 4 reset failed in firmware download Contact the supplier

18511 CAM8340 ODS reset failed in firmware download Contact the supplier
NV51 interface board reset failed in firmware
18512 CAM8340 Contact the supplier
download
Cassette 1 upgrade startup failed in firmware
18514 CAM8340 Contact the supplier
download
Cassette 2 upgrade startup failed in firmware
18515 CAM8340 Contact the supplier
download
Cassette 3 upgrade startup failed in firmware
18516 CAM8340 Contact the supplier
download
Cassette 4 upgrade startup failed in firmware
18517 CAM8340 Contact the supplier
download

169/931
State
Error Code Type Description Recommended Solution
Code

ODS upgrade startup failed in firmware

18518 CAM8340 Contact the supplier
download
NV51 interface board upgrade startup failed
18519 CAM8340 Contact the supplier
in firmware download
AC cassette upgrade failed in firmware
18520 CAM8340 Contact the supplier
download
Cassette 1 upgrade failed in firmware
18521 CAM8340 Contact the supplier
download
Cassette 2 upgrade failed in firmware
18522 CAM8340 Contact the supplier
download
Cassette 3 upgrade failed in firmware
18523 CAM8340 Contact the supplier
download
Cassette 4 upgrade failed in firmware
18524 CAM8340 Contact the supplier
download
18525 CAM8340 ODS upgrade failed in firmware download Contact the supplier
NV51 interface board upgrade failed in
18526 CAM8340 Contact the supplier
firmware download
Incomplete downloaded file or file download
18527 CAM8340 Contact the supplier
failed in firmware download

Version information acquisition failed or

consistency between previous file version and
18528 CAM8340 Contact the supplier
upgraded file version after firmware
download
Format error of downloaded file in firmware
18529 CAM8340 Contact the supplier
download
Error of data sending or receiving in firmware
18530 CAM8340 Contact the supplier
download
Data sending failed in firmware download
18531 CAM8340 Contact the supplier
(0001)
CRC check failed in firmware download
18532 CAM8340 Contact the supplier
(0031)
Program check error in firmware download
18533 CAM8340 Contact the supplier
(0032 and 0035)
Sector erasion failed in firmware download
18534 CAM8340 Contact the supplier
(0033)
Programming failed in firmware download
18535 CAM8340 Contact the supplier
(0034)
18536 CAM8340 NV BIT failed in firmware download Contact the supplier
Code programming failed in firmware
18537 CAM8340 Contact the supplier
download
Downloaded file opening failed in firmware
18538 CAM8340 Contact the supplier
download
Downloaded file reading failed in firmware
18539 CAM8340 Contact the supplier
download
Getting version information of upgrade file
18540 CAM8340 Contact the supplier
failed in firmware download
Firmware program of this version is not
18541 CAM8340 allowed to be downloaded in firmware Contact the supplier
download
18542 CAM8340 Undefined error of NV in firmware download Contact the supplier

18543 Cash acceptance module Fail to start updating Cassette 5 Contact supplier

18544 Cash acceptance module Fail to start updating Cassette 6 Contact supplier
Cassette 5 upgrade failed in firmware
18545 Cash acceptance module Contact supplier
download

170/931
State
Error Code Type Description Recommended Solution
Code

Cassette 6 upgrade failed in firmware

18546 Cash acceptance module Contact supplier
download
18547 Cash acceptance module Fail to reset Cassette 5 Contact supplier

18548 Cash acceptance module Fail to reset Cassette 6 Contact supplier

18550 CAM8340 Fail to write cassette Contact the supplier
18560 CAM8340 No image can be acquired Contact the supplier
18561 CAM8340 Fail to convert denomination information Contact the supplier
Amount of blacklist sequence number is
18562 CAM8340 Contact the supplier
abnormal
18570 CAM8340 RSA key non-existence Update software
18571 CAM8340 Fail to load RSA key Update software
18572 CAM8340 RSA key is overdue Update software
User data of intelligent cassette checking
18573 CAM8340 Replace the cassette
error
Communication between driver and NV
18580 CAM8340 Contact the supplier
failure
18581 CAM8340 Fail to save image as a document Contact the supplier
18583 CAM8340 Image validating failure Contact the supplier
18584 CAM8340 Data searching failure Contact the supplier
18585 CAM8340 Fail to operate data libraries Contact the supplier
18586 CAM8340 Fail to allocate memory Contact the supplier
18587 CAM8340 Fail to delete image Contact the supplier
18588 CAM8340 Fail to load OCR libraries Contact the supplier
18589 CAM8340 Fail to operate SQL document Contact the supplier
18590 CAM8340 Invalid parameter Contact the supplier
18591 CAM8340 Data libraries is backing up, try again later Contact the supplier
18592 CAM8340 Equipment is busy Contact the supplier
18593 CAM8340 Invalid command Contact the supplier
18595 CAM8340 Unknown error Contact the supplier
18596 CAM8340 Parameters setup is not correct Contact the supplier
18597 CAM8340 command sending failure Contact the supplier
18598 CAM8340 Data received is incorrect Contact the supplier
Check if the supply power is cut off or the
18599 CAM8340 Communication timeout
communication cable works abnormal
1.Ignore;
18601 CAM8350 Cassette 1 is almost full 2.Repair almost full sensor CFUP3 of
cassette 1
1.Ignore;
18602 CAM8350 Cassette 2 is almost full 2.Repair almost full sensor CFUP7 of
cassette 2
1.Ignore
18603 CAM8350 Cassette 1 is full
2.Repair the full sensor CUP4 of cassette 1

1.Ignore
18604 CAM8350 Cassette 2 is full
2.Repair the full sensor CUP8 of cassette 2
1. Open shutter and feed notes, replace notes
in note feeder;
18608 CAM8350 Fail to separate notes 2. Remove dust;
3. Manually maintain the note separating
assembly
There is no note or notes are not in proper
18609 CAM8350 Warning prompt, ignore
position at the separating slot

171/931
State
Error Code Type Description Recommended Solution
Code

1.Ignore;
18610 CAM8350 Foreign objects are found at shutter
2. Repair the sensor, cable and circuit
18611 CAM8350 No note at shutter Warning prompt, ignore
18612 CAM8350 load notes again Warning message, load notes again
Notes remain in the reject cassette for 1.Ignore or clear manually;
18613 CAM8350
forgotten notes 2.Repair sensor SSE3;
1.Ignore;
18615 CAM8350 Roller is empty
2.Repair sensors BSE and BSE1
1.Initialize
18616 CAM8350 Notes remain in roller
2.Repair sensors BSE and BSE1
1.Deposit/cancal deposit
18617 CAM8350 roller is full
2.Repair sensor BUE4
1.Initialize
18618 CAM8350 Roller needs resetting
2.Repair sensors BSE and BSE1
1.Ignore;
18619 CAM8350 Note in channel is in abnormal form
2.Check external environment
1.Ignore;
18620 CAM8350 Too many notes are rejected 2.Ignore
3.Repair NV
1.Ignore;
18621 CAM8350 Note is rejected during transaction
2.Remind customer of taking away notes;
Ignore or remind customer of deposit/
18622 CAM8350 single transaction reached maximum limit
cancelling deposit
18623 CAM8350 Notes are rejected when initialization Warning prompt, ignore

18624 CAM8350 Notes are fed into cassette when initialization Warning prompt, ignore

18625 CAM8350 Note is fed into cassette 1 when initialization Warning prompt, ignore

18626 CAM8350 Note is fed into cassette 2 when initialization Warning prompt, ignore
18630 CAM8350 Violation operation Resend correct command
18632 CAM8350 Invalid parameter Reset
18633 CAM8350 Unidentified parameter Reset
18634 CAM8350 Cassette type error Reset
18635 CAM8350 No available denomination is set Reset
18636 CAM8350 No initialization setting Initialize settings
18637 CAM8350 Cassette has been re-inserted Initialize
18638 CAM8350 Fail to set deposit and reject information Reset the CAM8340

1.Initialize, or performance manual

18648 CAM8350 Notes are jammed in separating channel maintenance if clearing is impossible
2.Repair the sensor

1.Initialize, or performance manual

maintenance if clearing is impossible
18649 CAM8350 Notes are jammed in alignment assembly 2.Repair the sensor;
3.Repair solenoid C1P;
4.Check the alignment channel

1.Initialize, or performance manual

Notes are jammed in rear part of alignment
18650 CAM8350 maintenance if clearing is impossible
assembly
2.Repair the sensor

1.Initialize, or performance manual

Notes are jammed in front part of alignment
18651 CAM8350 maintenance if clearing is impossible
assembly
2.Repair the sensor

172/931
State
Error Code Type Description Recommended Solution
Code

1.Initialize, or performance manual

18652 CAM8350 Notes are jammed in front part of NV maintenance if clearing is impossible
2.Repair the sensor

1.Initialize, or performance manual

maintenance if clearing is impossible
Notes are jammed behind notes separating 2.Check if there is external ight source or
18653 CAM8350
commutator or front channel sensor light adjustment is abnormal;
3.Repair solenoid C1P;
4.Check if the belt is loose

1.Initialize, or performance manual

18654 CAM8350 Notes are jammed in front part of channel maintenance if clearing is impossible
2.Repair the sensor

1.Initialize, or performance manual

Notes are jammed at exit of alignment maintenance if clearing is impossible
18655 CAM8350
assembly 2.Repair the sensor
3.Check if the belt is loose

1.Initialize, or performance manual

18656 CAM8350 Notes are jammed in rear part of NV maintenance if clearing is impossible
2.Repair the sensor

1.Initialize, or performance manual

18657 CAM8350 Notes are jammed in rear part of NV maintenance if clearing is impossible
2.Repair the sensor

1.Initialize, or performance manual

18658 CAM8350 Notes are jammed in rear part of NV maintenance if clearing is impossible
2.Repair the sensor
1. Initialize, or manually remove notes if
18659 CAM8350 Notes are jammed in NV
clearing is impossible
1.Shut down for maintenance and initialize;
18660 CAM8350 Notes are jammed in front of printer
2.Repair the sensor

1.Shut down for maintenance and initialize;

18661 CAM8350 Notes are jammed in printer 2.Repair the sensor
3.Repair the printer channel

1.Initialize, or performance manual

maintenance if clearing is impossible
18662 CAM8350 Notes are jammed in rear part of NV
2.Repair the sensor
3.Check if the belt is loose

1.Counting error: Initialize, or performance

manual maintenance if clearing is impossible
2.Deposit error: Shut down for maintenance
18663 CAM8350 Notes are jammed at entrance of link channel and initialize;
3.Repair solenoid C2P;
4.Repair the sensor;
5.Check if the belt is loose

1.Initialize, or performance manual

maintenance if clearing is impossible
18664 CAM8350 Notes are jammed in middle channel
2.Repair the sensor;
3.Check if the belt is loose

1.Initialize, or performance manual

Notes are jammed in front of counterfeit note
18665 CAM8350 maintenance if clearing is impossible
retract commutator
2.Repair the sensor

173/931
State
Error Code Type Description Recommended Solution
Code

1.Initialize, or performance manual

maintenance if clearing is impossible
Notes are jammed in the counterfeit note
18666 CAM8350 2.Repair the sensor
retract commutator
3.Repair solenoid C3P
4.Check if the belt is loose

1.Initialize, or performance manual

Notes are jammed in front of the escrow-note
18667 CAM8350 maintenance if clearing is impossible
feeder commutator
2.Repair the sensor

1.Initialize, or performance manual

maintenance if clearing is impossible
18668 CAM8350 Notes are jammed at entrance of escrow 2.Repair the sensor
3.Repair solenoid C4P
4.Check if the belt is loose

1.Initialize, or performance manual

18669 CAM8350 Notes are jammed in escrow channel maintenance if clearing is impossible
2.Repair the sensor

1. Shut down for maintenance and initialize;

Notes are jammed in escrow-dispenser 2.Repair the sensor
18670 CAM8350
commutator 3.Repair solenoid C5P
4.Check if the belt is loose

1.Initialize, or performance manual

maintenance if clearing is impossible
Notes are jammed in escrow-note feeder
18671 CAM8350 2.Repair the sensor
commutator
3.Repair solenoid C4P
4.Check if the belt is loose
1.Non-deposit error: Initialize, or
performance manual maintenance if clearing
Notes are jammed behind escrow-dispenser is impossible
18672 CAM8350
commutator 2.Deposit error: Shut down for maintenance
and initialize;
3.Repair the sensor
1.Non-deposit error: Initialize, or
performance manual maintenance if clearing
is impossible
18673 CAM8350 Notes are jammed in rear channel 2.Deposit error: Shut down for maintenance
and initialize;
3.Repair the sensor
4.Check if the belt is loose
1.Non-deposit error: Initialize, or
performance manual maintenance if clearing
is impossible
18674 CAM8350 Notes are jammed in rear channel
2.Deposit error: Shut down for maintenance
and initialize;
3.Repair the sensor
1. Shut down for maintenance and initialize;
2.Repair the sensor
18675 CAM8350 Notes are jammed in notes reject commutator
3.Repair solenoid C6P;
4.Check if the belt is loose

1.Initialize, or performance manual

maintenance if clearing is impossible
18676 CAM8350 Notes are jammed in notes reject commutator 2.Repair the sensor;
3.Repair solenoid C6P;
4.Check if the belt is loose

174/931
State
Error Code Type Description Recommended Solution
Code

1.Initialize, or performance manual

Notes are jammed at the entrance of note maintenance if clearing is impossible
18677 CAM8350
reject channel (reject notes stacker) 2.Repair the sensor
3.Repair the clutch
Notes are jammed at entrance of counterfeit Reset the unit, shut down if the problem still
18678 CAM8350
note reject cassette occurs
Notes are jammed in the counterfeit note Reset the unit, shut down if the problem still
18679 CAM8350
reject cassette occurs
Notes are jammed in the link channel between Reset the unit, shut down if the problem still
18680 CAM8350
upper and lower units occurs
Notes are jammed in commutator of lower Reset the unit, shut down if the problem still
18681 CAM8350
unit occurs

1.Shut down for maintenance and initialize;

Notes are jammed in note feeding channel of 2.Repair the sensor
18682 CAM8350
cassette 1 3.Repair solenoid CSP
4.Check if the link channel is aligned

Notes are jammed at the entrance of the 1.Shut down for maintenance and initialize;
18683 CAM8350
cassette 1 2.Repair the sensor

1.Shut down for maintenance and initialize;

Notes are jammed in note feeding channel of 2.Repair the sensor
18684 CAM8350
cassette 2 3.Repair solenoid CSP
4.Check if the link channel is aligned

Notes are jammed at the entrance of the 1.Shut down for maintenance and initialize;
18685 CAM8350
cassette 2 2.Repair the sensor

1.Shut down for maintenance and initialize;

18686 CAM8350 abnormal occurs before notes retracting
2.Repair the sensor

abnormal occurs before notes retracting or fail 1.Shut down for maintenance and initialize;
18687 CAM8350
to retract 2.Repair the sensor
hardware error such as sensor or motor, or Reset the unit, shut down if the problem still
18696 Cash acceptance module
ZSE1sensor error occurs
18697 Cash acceptance module ZSE2 sensor error

18698 Cash acceptance module ZSE3 sensor error

18700 Cash acceptance module ZUP2 sensor error

18701 Cash acceptance module ZUP3 sensor error

18702 Cash acceptance module ZUP4 sensor error

18703 Cash acceptance module DLP shutter top solenoid error

18704 Cash acceptance module DDM shutter motor error

18712 Cash acceptance module FSE sensor error

18713 Cash acceptance module FSC sensor error

18714 Cash acceptance module FUP1 sensor error

18715 Cash acceptance module FUP2 sensor error

175/931
State
Error Code Type Description Recommended Solution
Code

18716 Cash acceptance module FUP3 sensor error

18717 Cash acceptance module FUP4 sensor error

18718 Cash acceptance module FUE note separating dial sensor error 3

18719 Cash acceptance module FUP5 note clapping reset sensor error

18720 Cash acceptance module FUP6 note clapping reset sensor error

18721 Cash acceptance module PNM note pressure motor error

18722 Cash acceptance module FDM separating motor error

18723 Cash acceptance module FAM separating rear motor error

FSE1 notes separating slot detection sensor
18724 Cash acceptance module
error
18728 Cash acceptance module JSC sensor error

18729 Cash acceptance module JSC sensor error

18730 Cash acceptance module ATM alignment motor error

SSE1 note reject channel rear detection
18744 Cash acceptance module
sensor error
SSE2 note reject channel middle detection
18745 Cash acceptance module
sensor error
SSE3 forgotten retract cassette detection
18746 Cash acceptance module
sensor error
SST note reject channel entrance detection
18747 Cash acceptance module
sensor error
SUP1 note reject baffle opened position
18748 Cash acceptance module
sensor error
SUP2 note reject baffle closed position sensor
18749 Cash acceptance module
error
SUP3 forgotten retract commutator position
18750 Cash acceptance module
sensor error
18751 Cash acceptance module LRP forgotten retract solenoid error
Power clutch brake error of note reject
18752 Cash acceptance module
channel
18753 Cash acceptance module RBM note reject baffle motor error

18754 Cash acceptance module LRM forgotten retract motor error

SSE0 note reject channel front detection
18755 Cash acceptance module
sensor error
SSE4 note reject channel middle detection
18756 Cash acceptance module
sensor error
SSE5 note reject channel exit detection sensor
18757 Cash acceptance module
error
18760 Cash acceptance module CSC0 sensor error

18761 Cash acceptance module CSC1 sensor error

18762 Cash acceptance module CSC2 sensor error

18763 Cash acceptance module CSC3 sensor error

18764 Cash acceptance module CSC9 sensor error

176/931
State
Error Code Type Description Recommended Solution
Code

18765 Cash acceptance module CSC4 sensor error

18766 Cash acceptance module CSC5 sensor error

18767 Cash acceptance module CSC6 sensor error

18768 Cash acceptance module CSC7 sensor error

18769 Cash acceptance module CSC8 sensor error

18770 Cash acceptance module CSE sensor error

18771 Cash acceptance module CUE sensor error

18772 Cash acceptance module C1P solenoid error

18773 Cash acceptance module C2P solenoid error

18774 Cash acceptance module C3P solenoid error

18775 Cash acceptance module C4P solenoid error

18776 Cash acceptance module C5P solenoid error

18777 Cash acceptance module C6P solenoid error

18778 Cash acceptance module TOM channel 1 motor error

18779 Cash acceptance module TTM channel 2 motor error

18780 Cash acceptance module TFM front channel motor error

18781 Cash acceptance module TMM rear channel motor error

18782 Cash acceptance module TRM middle channel motor error

18792 Cash acceptance module BSC sensor error

18793 Cash acceptance module BSE sensor error

18794 Cash acceptance module BUE1 sensor error

18795 Cash acceptance module BUE2 sensor error

18796 Cash acceptance module BUE3 sensor error

18797 Cash acceptance module BYE4 sensor error

18798 Cash acceptance module S25 sensor error

18799 Cash acceptance module S26 sensor error

18800 Cash acceptance module BRM large roller motor error

18801 Cash acceptance module ETM escrow channel motor error

18840 CAM8350 Serial communication without ACK Manual maintenance

18841 CAM8350 Serial communication frame error Manual maintenance
18842 CAM8350 Serial communication tiemout Manual maintenance
18843 CAM8350 Serial communication verification code error Manual maintenance

177/931
State
Error Code Type Description Recommended Solution
Code

18844 CAM8350 Serial communication SN error Manual maintenance

Current serial communication is in ODS
18845 CAM8350 Switch mode manually
mode
1.Resend command
18856 CAM8350 NV error 2.power on for initialization or manual
maintenance
18857 Cash acceptance module DSP fail to enable lighting

18858 Cash acceptance module DSP fail to disable lighting

Fail to change to NV setting, cbs // fail to set
18859 Cash acceptance module
the image FPGA
18860 Cash acceptance module Have deleted cbs //fail to set magnetic FPGA

18861 Cash acceptance module Fail to clear OCR image

18862 Cash acceptance module Unknown NV error

18863 Cash acceptance module NV self-test failure

18864 Cash acceptance module NV fail to reset

18865 Cash acceptance module Thickness zero value acquisition error

18866 Cash acceptance module Thickness K value acquisition error

18867 Cash acceptance module NV automatic light adjusting failure

18868 Cash acceptance module NV is not closed

18869 Cash acceptance module There are foreign object s in NV

18872 CAM8350 underlying log operation error Manual maintenance
18873 Cash acceptance module fail to write data sheet

18874 Cash acceptance module fail to read log

18875 Cash acceptance module Data packet is overlong

18876 Cash acceptance module fail to write log

18877 Cash acceptance module fail to read data sheet

18878 Cash acceptance module fail to write/read Flash

1.Clear the device

18888 CAM8350 All cassettes are full
2.Repair the full sensors CBUP4 and CBUP8
Clear the device, and configure the cassette
18889 CAM8350 All cassettes do not exist or are disabled
again
Repair the cassette or serial communication
18890 CAM8350 Serial communication timeout of cassette
port of main control board
18891 CAM8350 Cassette 1 is not exist Manual maintenance
18892 CAM8350 Cassette 2 is not exist Manual maintenance
18893 CAM8350 Cassette 1 note board position error Manual maintenance
18894 CAM8350 Cassette 2 note board position is error Manual maintenance
18904 CAM8350 fail to print Repair the printer
18905 CAM8350 fail to initial printer Repair the printer

178/931
State
Error Code Type Description Recommended Solution
Code

Repair the printer or extended serial port of

18906 CAM8350 timeout when communicate with printer
main control board
1.Install the print cartridge
18907 CAM8350 No ink cartridge
2.Repair the sensor
18908 CAM8350 Print parameters are set incorrectly Reset parameters
1.Manual maintenance
18909 CAM8350 abnormal printer status 2.Repair the sensor
3.Replace the printer
1.Initialize
18920 CAM8350 Abnormal note length
2.Manual maintenance
1.Initialize
18922 CAM8350 disorder NV SN
2.Manual maintenance
1.Initialize
18926 CAM8350 notes enter wrong direction
2.Manual maintenance
1.Clear the device and check the account
18927 CAM8350 Notes are incorrectly fed in cassette 1
2.Manual maintenance

1.Clear the device and check the account

18928 CAM8350 Notes are incorrectly fed in cassette 2
2.Manual maintenance
18932 CAM8350 Counting timeout Manual maintenance
18933 CAM8350 Deposit timeout Reset
1.Manual maintenance
18935 CAM8350 unit slot is not in position
2.Repair the sensor or structure
1.Manual maintenance
18936 CAM8350 upper unit head is opened
2.Repair the sensor or structure
1.Manual maintenance
18937 CAM8350 Upper unit is not in position
2.Repair the sensor or structure
1.Shut down
18938 CAM8350 Shutter is opened
2.Repair the sensor
18939 CAM8350 Lower unit is not in position Manual maintenance

1.Close the shutter for note presenting, and

18940 CAM8350 Failed to feed the note replace the notes properly
2.Repair the structure and hardware

18941 CAM8350 fail to reject notes Repair the structure and hardware
1.Ignore
18943 CAM8350 Too many suspected notes
2.Manual maintenance
18945 CAM8350 Uncertain note denomination Clear the device
Initialize or clear the device for manual
18946 CAM8350 Notes left in channel
maintenance
1.Initialize
18947 CAM8350 Notes left in roller
2.Repair sensors BSE, BSE1
18948 CAM8350 Notes left in lower channel Manual clearing
1.Clear the reject cassette
18949 CAM8350 fail to retract 2.Repair sensors SSE3
3.Clear the unit
suspected notes reject cassette need to be 1.Clear the reject cassette
18950 CAM8350
cleared 2.Repair sensors CSE
1.Clear the reject cassette
2.Manually clearing
18951 CAM8350 Manual clearing is required 3.Clear notes in the reject cassette, and then
clear unit with ODS retraction, and then clear
the reject cassette again
18952 CAM8350 Invalid escrow system Shut down for maintenance
18954 CAM8350 Fail to check the note counting Cancel deposit or initialize
18955 CAM8350 Fail to check the deposited amount Clear the device and check the account

179/931
State
Error Code Type Description Recommended Solution
Code

1.Initialize parameters, and then initialize;

18967 CAM8350 Improper command call
2.Use correct command
Fail to communicate with endorsement
18969 Cash acceptance module
scanner
18970 CAM8350 No image can be acquired Retry or ignore
Amount of blacklist serial numbers is
18971 CAM8350 Retry or update software
abnormal
18972 CAM8350 Fail to convert denomination information Retry or update software

Reset the unit and retry, or manually operate

18973 CAM8350 fail to download main control firmware
power-off download if still failed
18974 CAM8350 fail to download NV firmware Reset the unit and retry
Check that corresponding files exist and the
18975 CAM8350 fail to operate firmware
configuration are correct
The file is damaged. Replace corresponding
18976 CAM8350 File CRC check failed
firmware
18977 CAM8350 File version error Upgrade file with correct firmware
18978 CAM8350 version error after upgrade update firmware with correct version package

18979 CAM8350 fail to download cheque printer firmware Reset the unit and try again
Check the NV communication cable and
18980 CAM8350 fail to communicatebetween driver and NV
reset NV
18981 CAM8350 fail to save image data as file Retry, check the disk space and configuration
Database being backed up, please try again
18982 CAM8350 Ignore
later
18983 CAM8350 fail to recognize image Ignore
18984 CAM8350 fail to search data Retry
18985 CAM8350 fail to operate database Check the configuration and database file
18986 CAM8350 Fail to allocate memory Retry
18987 CAM8350 Fail to delete image Check the configuration and image file
18988 CAM8350 Fail to load OCR libraries Check the relative DLL
Retry, take other actions if the problem still
18989 CAM8350 Fail to operate SQL file
occurs
18990 CAM8350 Invalid parameter Change parameter and retry
18991 Cash acceptance module Endorsement scanner module error
18992 CAM8350 Device is busy Retry or ignore
18993 CAM8350 Invalid command Update software
Fail to generate the endorsement image (error
18994 Cash acceptance module
shown by algorithm)
Reset, update software if the problem still
18995 CAM8350 Unknown error
occurs
Parameter configuration error in the Check the parameter configuration and then
18996 CAM8350
configuration file retry
Check if the communication cable works
18997 CAM8350 fail to send command
normally
Check the communication parameter and
18998 CAM8350 Data received is wrong
cable
Check the power supply; check the
18999 CAM8350 Communication timeout
communication configuration
19000 CAM8350 Security audit verification failed Check the memory
exitnotes transported to the stacker when
19101 Note sorting machine Take the notes from stackers
initializing

180/931
State
Error Code Type Description Recommended Solution
Code

exitnotes transported to the reject slot when

19102 Note sorting machine Take the notes from retract slot
initializing
19103 Note Sorting Machine End of sorting Ignore

19104 Note sorting machine Stacker 1 is full Remove the notes from stacker 1

19105 Note sorting machine Stacker 2 is full Remove the notes from stacker 2

19106 Note sorting machine Stacker 3 is full Remove the notes from stacker 3

19107 Note sorting machine Stacker 4 is full Remove the notes from stacker 4

19108 Note sorting machine Retract slot is full Take the notes from retract slot

19109 Note sorting machine Cash-in slot is empty Load notes

19110 Note sorting machine Notes remain in stacker 1 Remove the notes from stacker 1

19111 Note sorting machine Notes remain in stacker 2 Remove the notes from stacker 2

19112 Note sorting machine Notes remain in stacker 3 Remove the notes from stacker 3

19113 Note sorting machine Notes remain in stacker 4 Remove the notes from stacker 4

19114 Note sorting machine Notes remain in retract slot Remove the notes from retract slot
Align the notes in proper position and load
19115 Note sorting machine fail to feed notes
again
Remove blacklist note from retract slot and
19116 Note sorting machine Blacklist note detected
press "Start"
19117 Note sorting machine Notes remain in stacker 5 Take the notes from stacker 5

19118 Note sorting machine Notes remain in stacker 6 Take the notes from stacker 6

19119 Note sorting machine Notes remain in stacker 7 Take the notes from stacker 7

19120 Note sorting machine Notes remain in stacker 8 Take the notes from stacker 8

19121 Note sorting machine Stacker 5 is full Take the notes from stacker 5

19122 Note sorting machine Stacker 6 is full Take the notes from stacker 6

19123 Note sorting machine Stacker 7 is full Take the notes from stacker 7

19124 Note sorting machine Stacker 8 is full Take the notes from stacker 8

19125 Note Sorting Machine Notes at output slot 3 was taken away Sort notes at stacker 3 one more time

19126 Note Sorting Machine Notes at output slot 4 was taken away Sort notes at stacker 4 one more time

19127 Note Sorting Machine Notes at output slot 5 was taken away Sort notes at stacker 5 one more time

19128 Note Sorting Machine Notes at output slot 6 was taken away Sort notes at stacker 6 one more time

19129 Note Sorting Machine Notes at output slot 7 was taken away Sort notes at stacker 7 one more time

19130 Note Sorting Machine Notes at output slot 8 was taken away Sort notes at stacker 8 one more time

19133 Note sorting machine Log re-calculation Ignore

19134 Note sorting machine Finish to read Log Ignore

181/931
State
Error Code Type Description Recommended Solution
Code

19135 Note sorting machine Reading logs...... Please wait until the reading finish
remove notes at corresponding external
19136 Note Sorting Machine Notes left at external stacker plate
stacker plate

19140 Note Sorting Machine Sensor dirty Clean NV transport

19141 Note sorting machine CIS1, CIS2 are dirty Clean NV transport

19142 Note Sorting Machine The SES1 sensor of stacker 1 is dirty Please clean the corresponding sensor

19143 Note Sorting Machine The SES1 sensor of stacker 2 is dirty Please clean the corresponding sensor

19144 Note Sorting Machine The SES1 sensor of stacker 3 is dirty Please clean the corresponding sensor

19145 Note Sorting Machine The SES1 sensor of stacker 4 is dirty Please clean the corresponding sensor

19146 Note Sorting Machine The SES1 sensor of stacker 5 is dirty Please clean the corresponding sensor

19147 Note Sorting Machine The SES1 sensor of stacker 6 is dirty Please clean the corresponding sensor

19148 Note Sorting Machine The SES1 sensor of stacker 7 is dirty Please clean the corresponding sensor

19149 Note Sorting Machine The SES1 sensor of stacker 8 is dirty Please clean the corresponding sensor

19150 Note Sorting Machine Notes remain in input slot Remove the notes

19151 Note Sorting Machine Notes remain in stacker 1 Remove the notes

19152 Note Sorting Machine Notes remain in stacker 2 Remove the notes

19153 Note Sorting Machine Notes remain in reject slot Remove the notes

19154 Note Sorting Machine All output slots are full Remove the notes

19155 Note Sorting Machine Reject slot is full Remove the notes

19156 Note Sorting Machine Notes at output slot 1 was taken away Sort notes at stacker 1 one more time

19157 Note Sorting Machine Notes at output slot 2 was taken away Sort notes at stacker 2 one more time

19158 Note Sorting Machine Failed to separate notes at input slot Sort out the notes and put in again

19159 Note Sorting Machine unqualified notes are detected at the input slot Ignore

19160 Note Sorting Machine notes rejected to output slot during sorting Take away the notes

19161 Note Sorting Machine no notes at input slot Put notes in

continous reject notes pieces amount exceed
19162 Note Sorting Machine Take the rejected note and then input
limit
19163 Note Sorting Machine All output slot are invalid (batch is 0) Reset slot batch

19164 Note Sorting Machine NV cover is not fastened Check if unit is in place

19165 Note Sorting Machine Thickness channel open (in free time) Check if unit is in place

19166 Note Sorting Machine The main channel is open (in free time) Check if unit is in place

182/931
State
Error Code Type Description Recommended Solution
Code

19167 Note Sorting Machine notes left in channel Remove the notes

19168 Note Sorting Machine Abnormal notes transporting in the channel put notes properly

19169 Note Sorting Machine Power off detected Ignore

19171 Note sorting machine RC1 has been re-inserted initialize

19172 Note sorting machine RC2 has been re-inserted initialize

19173 Note sorting machine Notes remains in reject cassette Remove the notes from reject cassette

19174 Note sorting machine reject cassette logical full Remove the notes from reject cassette

Note denomination of RC1 hopper is not

19175 Note sorting machine Replace the RC1
accordant with the setting value

Note denomination of RC2 hopper is not

19176 Note sorting machine Replace the RC2
accordant with the setting value

19177 Note sorting machine RC1 is full Replace the RC1

19178 Note sorting machine RC2 is full Replace the RC2

19179 Note sorting machine RC1 is non-existence Insert RC1

19180 Note sorting machine RC2 is non-existence Insert RC2

19181 Note sorting machine No cassette in hopper Insert cassettes

19182 Note sorting machine RC1 isn't empty Remove notes from cassette

19183 Note sorting machine RC2 isn't empty Remove notes from cassette

19184 Note sorting machine RC1 and RC2 aren't empty Remove notes from cassettes

19185 Note sorting machine RC1 and RC2 have been re-inserted initialize

Note denomination of RC1 and RC2 hoppers

19186 Note sorting machine Replace the RC1 and RC2
aren't accordant with the setting values

19187 Note sorting machine Upper unit of the note loading unit is opened Close the upper unit
Notes less than a full batch at output slot 1
19188 Note Sorting Machine
were taken away
Notes less than a full batch at output slot 2
19189 Note Sorting Machine
were taken away
1. place the notes properly;
19190 Note Sorting Machine stacking error of output slot 1
2. Remove the notes.
1. place the notes properly;
19191 Note Sorting Machine stacking error of output slot 2
2. Remove the notes
19192 Note Sorting Machine Suspicious notes were detected Remove the suspicious notes.

1. place the notes properly;

19193 Note Sorting Machine Image recording equipment is busy
2. Remove the notes.
The firmware version is the same as the
19198 Note Sorting Machine Ignore.
upgrade file version
19199 Note Sorting Machine Unknown warning code Ignore.
Send the “stop sorting” command and then
19200 Note sorting machine The underlayer is in working status
send other commands

183/931
State
Error Code Type Description Recommended Solution
Code

Please check whether the sensor cable is

19201 Note Sorting Machine Sensor error
connected or if the sensor is damaged

Check the effectiveness of the sensor,

19202 Note sorting machine Transport sensor abnormal initialize it, and then recount the notes in the
stacker
initialize, remove the notes from stacker 1
19203 Note sorting machine Stacker 1 sensor failed
and do sorting
initialize, remove the notes from stacker 2
19204 Note sorting machine Stacker 2 sensor failed
and do sorting
initialize, remove the notes from stacker 3
19205 Note sorting machine Stacker 3 sensor failed
and do sorting
initialize, remove the notes from stacker 4
19206 Note sorting machine Stacker 4 sensor failed
and do sorting
19210 Note sorting machine NE1 communication is abnormal Check NE1 communication cable

19211 Note sorting machine NE1 and NB communication timeout Check NB communication cable

19212 Note sorting machine NE2 communication is abnormal Check NE2 communication cable

19213 Note sorting machine NE2 and NB communication timeout Check NB communication cable
Remove notes from NE1 and re-sorting the
19214 Note sorting machine Note leaves from NE1
last bundle
Remove notes from NE2 and re-sorting the
19215 Note sorting machine Note leaves from NE2
last bundle
Initialize the machine; take out the notes
19216 Note sorting machine Sensor at stacker 5 is abnormal from stacker 5 and place them in the input
slot to restart sorting

Initialize the machine; take out the notes

19217 Note sorting machine Sensor at stacker 6 is abnormal from stacker 6 and place them in the input
slot to restart sorting

Initialize the machine; take out the notes

19218 Note sorting machine Sensor at stacker 7 is abnormal from stacker 7 and place them in the input
slot to restart sorting

Initialize the machine; take out the notes

19219 Note sorting machine Sensor at stacker 8 is abnormal from stacker 8 and place them in the input
slot to restart sorting

19220 Note sorting machine NS communication is abnormal Check NS communication cable

184/931
State
Error Code Type Description Recommended Solution
Code

19221 Note sorting machine EX1 communication is abnormal Check EX1 communication cable

19222 Note sorting machine EX2 communication is abnormal Check EX2 communication cable

19230 Note Sorting Machine Command parameter error Check if the command is legal

Check if the paper tape is in its path and if it

19231 Note sorting machine Paper tape abnormal
is jammed in its path
Initialize the machine, pull out the binding
19232 Note sorting machine Tape cutting failed module, and remove the notes and remaining
paper tape
19233 Note sorting machine Paper shortage on the reel Replace paper roll

19234 Note sorting machine Strapping module is not in it's place Restore the strapping module
Initiate machine, clear remaining paper tape
19235 Note sorting machine Paper tape preparation failure
if there is any
initialize machine, then clear the remaining
19236 Note sorting machine remaining paper tape
paper tape
initialize machine, pull out the strapping
19237 Note sorting machine Note remaining in the stacker
module, take out the remaining note

19238 Note sorting machine Note remaining in the stacker initialize machine

19239 Note sorting machine No note in the carriage initialize the machine

Check if the corresponding motor, sensor and

19240 Note sorting machine Iron resetting failure
their connection are normal

19241 Note sorting machine Iron is warming up Please wait for warming up finished

19242 Note sorting machine Ironing paper tape failure Check the iron

185/931
State
Error Code Type Description Recommended Solution
Code

Check the notes pressong board switch or

19243 Note Sorting Machine Hardware configuration is not match
notes pressing expansion board cable

19257 Note sorting machine Note pressing plate failure Check the FPM and FPDS

19258 Note sorting machine Note pressing plate returns failure Check the FPM and FPUS

19259 Note sorting machine Note pressing plate sensor error Check the FPUS and FPDS
Notes are retracted too much for they keeps Check if loading notes is normal or the
19260 Note sorting machine
too close separating space is reasonable
19270 Note Sorting Machine Sorting mode setting error Set the correct parameter again

19271 Note Sorting Machine Automatic denomination setting error Set the correct parameter again

Automatic denomination setting is not match

19272 Note Sorting Machine Set the correct parameter again
with stacker denomination

19273 Note Sorting Machine Speed level setting error Set the correct parameter again
The speed level is not match with the sorting
19274 Note Sorting Machine Set the correct parameter again
mode
19275 Note Sorting Machine batch retracting setting error Set the correct parameter again

19276 Note Sorting Machine Automatic orientation setting error Set the correct parameter again
Automatic orientation setting is not match
19277 Note Sorting Machine Set the correct parameter again
with stacker orientation
19278 Note Sorting Machine stacker 1 orientation setting error Set the correct parameter again

19279 Note Sorting Machine stacker 2 orientation setting error Set the correct parameter again

19280 Note Sorting Machine stacker orientation is not match Set the correct parameter again
Wrong setting of new and old parameters in
19281 Note Sorting Machine Set the correct parameter again
stacker 1
Wrong setting of new and old parameters in
19282 Note Sorting Machine Set the correct parameter again
stacker 2
The new and old parameters of the stackers
19283 Note Sorting Machine Set the correct parameter again
do not match
The mixed denomination is not match with
19284 Note Sorting Machine Set the correct parameter again
the mixed orientation setting

19285 Note Sorting Machine Batch capacity setting error Set the correct parameter again

19286 Note Sorting Machine Notes code is out of range Set the correct parameter again

19287 Note Sorting Machine NV image save mode setting error Set the correct parameter again

19288 Note Sorting Machine Control object setting error Set the correct parameter again

19289 Note Sorting Machine Wrong width setting Set the correct parameter again

19290 Note Sorting Machine Wrong length setting Set the correct parameter again

19291 Note Sorting Machine Wrong thickness setting Set the correct parameter again

19292 Note Sorting Machine Wrong notes type setting Set the correct parameter again

186/931
State
Error Code Type Description Recommended Solution
Code

19293 Note Sorting Machine Notes condition setting error Set the correct parameter again

19294 Note Sorting Machine Orientation setting error Set the correct parameter again

19295 Note Sorting Machine Version setting error Set the correct parameter again

19296 Note Sorting Machine stacker type setting error Set the correct parameter again

Check if notes jammed at MTS; check or

19297 Note Sorting Machine Thickness detection error
calibrate MTS

19298 Note Sorting Machine Blacklist parameter error Check the parameters and download again

Check the corresponding sensor cable and

19299 Note Sorting Machine Sensor failure
clean the sensor

Initialize or reset the NV, or contact the

19300 Note Sorting Machine NV internal error
maintenance engineer

19301 Note sorting machine NV internal communication failure Reset NV

19302 Note sorting machine CIS is dirty Clean CIS

19303 Note sorting machine Too much notes have been rejected by NV Ignore

19304 Note sorting machine NV fan failure Check NV fan

19305 Note Sorting Machine Wrong currency setting Please set the correct currency

NV image recording cache communication Check the NV image recording

19306 Note Sorting Machine
error communication cable and reset the NV
Check the NV image recording
19310 Note Sorting Machine NV image recording communication error communication cable, initialize or reset the
NV
19311 Note Sorting Machine Internal error of NV recorder Check the NV recorder cable

19312 Note sorting machine NV image recorder connection error Connect the right NV image record device
Initialize or reset the NV, please contact the
19313 Note Sorting Machine Internal error of RCP system
maintenance engineer
Initialize or reset the NV, please contact the
19314 Note Sorting Machine Internal error of USB disk acquisition system
maintenance engineer
Replace the disk or clear the disk; then restart
19315 Note sorting machine RCP system disk space is insufficient
the application
Replace the U-disk or clear the U-disk; then
19316 Note sorting machine U-disk space is insufficient
restart the application
19317 Note Sorting Machine Acquisition equipment error Reset NV

19318 Note Sorting Machine NV self-test failed Reset NV

187/931
State
Error Code Type Description Recommended Solution
Code

19319 Note Sorting Machine NV denomination amount error Reset NV

19321 Note sorting machine NE1 count =0, but notes remained there Take away notes from NE1.

19322 Note sorting machine NE2 count =1, but notes remained there Take away notes from NE2.

19323 Note sorting machine NE3 count =2, but notes remained there Take away notes from NE3.

19324 Note sorting machine NE4 count =3, but notes remained there Take away notes from NE4.

19326 Note sorting machine Unqualified notes transported to Stacker 1 Check TDS1

19327 Note sorting machine Unqualified notes transported to Stacker 2 Check TDS2

19328 Note sorting machine Unqualified notes transported to Stacker 3 Check TDS3

19329 Note sorting machine Unqualified notes transported to Stacker 4 Check TDS3

19330 Note Sorting Machine Reversing failure Check TDS commutator

19332 Note sorting machine NV is opened Check NV lock

19333 Note sorting machine First-transport is opened close the channel

19334 Note sorting machine retract channel is opened close the channel

19335 Note sorting machine Second-transport is opened close the channel

19336 Note sorting machine Front fascia is opened Check the lock of front fascia

19337 Note sorting machine Expansion transport is opened Close the expansion transport

19340 Note sorting machine Invalid notes enter stacker 5 Check TDS5

19341 Note sorting machine Invalid notes enter stacker 6 Check TDS5

19342 Note sorting machine Invalid notes enter stacker 7 Check TDS5

19343 Note sorting machine Invalid notes enter stacker 8 Check TDS5

19344 Note Sorting Machine Invalid notes enter stacker 8 Check TDS8

19345 Note Sorting Machine Invalid notes enter stacker 8 Check TDS8

19346 Note Sorting Machine Invalid notes enter stacker 8 Check TDS8

19347 Note Sorting Machine Invalid notes enter stacker 8 Check TDS8

19350 Note sorting machine Some parts aren't clicks into place Check all parts position

19370 Note Sorting Machine Motor failure Check the corresponding motor or sensor

188/931
State
Error Code Type Description Recommended Solution
Code

19371 Note Sorting Machine notes separating motor error of input slot Check the corresponding motor
Check if there are jammed notes in the
19372 Note Sorting Machine Main channel driving motor error channel, and check that the main motor is
normal
Check if there are jammed notes in the
19373 Note Sorting Machine SRM1 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19374 Note Sorting Machine SRM2 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19375 Note Sorting Machine SRM3 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19376 Note Sorting Machine SRM4 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19377 Note Sorting Machine SRM5 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19378 Note Sorting Machine SRM6 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19379 Note Sorting Machine SRM7 jammed channel, and check that the main motor is
normal
Check if there are jammed notes in the
19380 Note Sorting Machine SRM8 jammed channel, and check that the main motor is
normal
Check the corresponding sensor cable and
19381 Note Sorting Machine SES1 failure
clean the sensor
Check the corresponding sensor cable and
19382 Note Sorting Machine SES2 failure
clean the sensor
Check the corresponding sensor cable and
19383 Note Sorting Machine SES3 failure
clean the sensor
Check the corresponding sensor cable and
19384 Note Sorting Machine SES4 failure
clean the sensor
Check the corresponding sensor cable and
19385 Note Sorting Machine SES5 failure
clean the sensor
Check the corresponding sensor cable and
19386 Note Sorting Machine SES6 failure
clean the sensor
Check the corresponding sensor cable and
19387 Note Sorting Machine SES7 failure
clean the sensor
Check the corresponding sensor cable and
19388 Note Sorting Machine SES8 failure
clean the sensor
19400 Note Sorting Machine Other unknown jammed error Remove the notes, reset the unit

19403 Note sorting machine Notes jam at FCS Clear the jammed notes manually

19404 Note sorting machine Notes jam at SLS Clear the jammed notes manually

19405 Note sorting machine Notes jam at NVTS Clear the jammed notes manually

19406 Note sorting machine Notes jam at RCS Clear the jammed notes manually

19407 Note sorting machine Notes jam at MEDS1 Clear the jammed notes manually

19408 Note sorting machine Notes jam at MEDS2 Clear the jammed notes manually

19409 Note sorting machine Notes jam at MEDS3 Clear the jammed notes manually

19410 Note sorting machine Notes jam at TES1 Clear the jammed notes manually

189/931
State
Error Code Type Description Recommended Solution
Code

19411 Note sorting machine Notes jam at TES2 Clear the jammed notes manually

19412 Note sorting machine Notes jam at TES3 Clear the jammed notes manually

19413 Note sorting machine Notes jam at TES4 Clear the jammed notes manually

19414 Note sorting machine Notes jam at NV1S Clear the jammed notes manually

19415 Note sorting machine Notes jam at NV2S Clear the jammed notes manually

19416 Note sorting machine Notes jam at NV3S Clear the jammed notes manually

19417 Note sorting machine Notes jam at NV4S Clear the jammed notes manually

19418 Note sorting machine Notes jam between NV1S and NV2S Clear the jammed notes manually

19419 Note sorting machine Notes jam between NV2S and SLS Clear the jammed notes manually

19420 Note sorting machine Notes jam between SLS and NVTS Clear the jammed notes manually

19421 Note sorting machine Notes jam between NVTS and RCS Clear the jammed notes manually

19422 Note sorting machine Notes jam between NVTS and MEDS1 Clear the jammed notes manually

19423 Note sorting machine Notes jam between MEDS1 and TES1 Clear the jammed notes manually

19424 Note sorting machine Notes jam between MEDS1 and TES2 Clear the jammed notes manually

19425 Note sorting machine Notes jam between MEDS1 and MEDS2 Clear the jammed notes manually

19426 Note sorting machine Notes jam between MEDS2 and MEDS3 Clear the jammed notes manually

19432 Note sorting machine Notes jam between MEDS2 and TES2 Clear the jammed notes manually

19433 Note sorting machine Notes jam between MEDS3 and TES3 Clear the jammed notes manually

19434 Note sorting machine Notes jam between MEDS3 and TES4 Clear the jammed notes manually

19435 Note sorting machine Picking roller clutch failure Check the corresponding motor and sensor

19436 Note sorting machine Picking roller brake failure Check the corresponding motor and sensor

19437 Note sorting machine Notes jam at MEDS4 Clear the jammed notes manually

19438 Note sorting machine Notes jam between MEDS4 and TES4 Clear the jammed notes manually
Clear the jammed notes and initialize the
19439 Note sorting machine Notes jam between MEDS4 and ST03
machine
Open the front fascia, clear the jammed notes
19440 Note sorting machine Notes jammed at MEDS5 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19441 Note sorting machine Notes jammed at MEDS6 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19442 Note sorting machine Notes jammed at MEDS7 at corresponding position and then initialize
the machine

190/931
State
Error Code Type Description Recommended Solution
Code

Open the front fascia, clear the jammed notes

19443 Note sorting machine Notes jammed at MEDS8 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19444 Note sorting machine Notes jammed at TES5 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19445 Note sorting machine Notes jammed at TES6 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19446 Note sorting machine Notes jammed at TES7 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19447 Note sorting machine Notes jammed at TES8 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19448 Note sorting machine Notes jammed between MEDS4 and MEDS5 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19449 Note sorting machine Notes jammed between MEDS5 and MEDS6 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19450 Note sorting machine Notes jammed between MEDS5 and TES5 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19451 Note sorting machine Notes jammed between MEDS6 and MEDS7 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19452 Note sorting machine Notes jammed between MEDS6 and TES6 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19453 Note sorting machine Notes jammed between MEDS7 and MEDS8 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19454 Note sorting machine Notes jammed between MEDS7 and TES7 at corresponding position and then initialize
the machine

Open the front fascia, clear the jammed notes

19455 Note sorting machine Notes jammed between MEDS8 and TES8 at corresponding position and then initialize
the machine
Clear the jammed notes and reset the
19456 Note sorting machine Note loss is detected during initialization
machine unit
19460 Note Sorting Machine notes left in channel clear the jammed note, reset the unit

19461 Note Sorting Machine Abnormal notes transporting in the channel Reset the unit

19462 Note Sorting Machine notes tranporting channel is jammed clear the jammed note, Reset the unit

19465 Note Sorting Machine notes at input slot clear the slot, Reset the unit

19466 Note Sorting Machine notes at output slot 1 clear the slot, Reset the unit

191/931
State
Error Code Type Description Recommended Solution
Code

19467 Note Sorting Machine notes at output slot 2 clear the slot, Reset the unit

19468 Note Sorting Machine notes at reject slot clear the slot, Reset the unit

19469 Note Sorting Machine notes were taken from output slot Reset device

Fail to communicate with the cash loading Check the communication between the
19470 Note sorting machine
unit sorting unit and the cash loading unit

19471 Note sorting machine RC1 is full Replace RC1

19472 Note sorting machine RC2 is full Replace RC2

initialize, remove notes from cassette and
19473 Note sorting machine Cash loading unit internal error
load note again
19474 Note sorting machine Pressing plate of RC1 error Check RC1 pressing plate

19475 Note sorting machine Pressing plate of RC2 error Check RC2 pressing plate

19476 Note sorting machine Electromagnet of RC1 error Check RC1 electromagnet

19477 Note sorting machine Electromagnet of RC2 error Check RC2 electromagnet

19478 Note sorting machine Wing-wheel of RC1 error Check RC1 wing-wheel

19479 Note sorting machine Wing-wheel of RC2 error Check RC2 wing-wheel

19480 Note sorting machine RC1 motor error Check RC1 motor

19481 Note sorting machine RC2 motor error Check RC2 motor

19482 Note sorting machine RC1 hasn't drawn out Draw out RC1

19483 Note sorting machine RC2 hasn't drawn out Draw out RC2

19484 Note sorting machine RC1 communication abnormal Check RC1 cables

19485 Note sorting machine RC2 communication abnormal Check RC2 cables

19486 Note sorting machine Note jam at RC1 input slot Clear the jammed notes

19487 Note sorting machine Note jam at RC2 input slot Clear the jammed notes
Clear the jammed notes and check the
19488 Note sorting machine Note jam at ST01
corresponding sensors
Clear the jammed notes and check the
19489 Note sorting machine Note jam at upper unit
corresponding sensors
Clear the jammed notes and check the
19490 Note sorting machine Note jam between ST01 and RC1 input slot
corresponding sensors
Clear the jammed notes and check the main
19491 Note sorting machine Transport motor is jammed
motor
19492 Note sorting machine Upper unit is opened Close the upper unit

19493 Note Sorting Machine notes loading unit sensor error Check the corresponding sensors and cables

19500 Note Sorting Machine notes rejected Reasons for notes reject
Check the corresponding sensor and NF
19510 Note Sorting Machine Internal error of sensor
effect
19515 Note sorting machine Download data online error Download again

192/931
State
Error Code Type Description Recommended Solution
Code

fail to get version information or downloaded Check the upgrade package and download
19516 Note Sorting Machine
version is not same with updating required again
Check the upgrade package and download
19517 Note Sorting Machine Firmware download, format error
again
Firmware download, failed to open download Check the upgrade package and download
19518 Note Sorting Machine
file again
Firmware download, failed to read download Check the upgrade package and download
19519 Note Sorting Machine
file again
Firmware download, failed to get version Check the upgrade package and download
19520 Note Sorting Machine
information again
Firmware download, firmware version is not Check the upgrade package and download
19521 Note Sorting Machine
allowed to download again
Firmware download, incomplete download
19522 Note Sorting Machine layer communication internal error
file or missing download file

19540 Note Sorting Machine lower internal communication error Check communication cable

19550 Note Sorting Machine lower internal error Check the main control board

The upper layer exits the program and shuts

19551 Note Sorting Machine 24V power switch off was detected
down
19560 Note sorting machine Undefined internal hardware error initialize, if failed, call for service

19570 Note Sorting Machine Unsupported command Software failure, check command

19571 Note Sorting Machine Received inappropriate orders Initialization

19580 Note sorting machine Converting denomination information failed Ask for help from supplier

19581 Note sorting machine Invalid command ID Software error

19582 Note sorting machine Undefined command Software error

19583 Note sorting machine Inappropriate command sent to machine initialize

19588 Note sorting machine Too much software opened Software error

19589 Note sorting machine Invalid handle Software error

19590 Note sorting machine Loading DLL failed Check the driver file

19591 Note sorting machine Invalid parameter is loaded Software error

Configuration file setup is incorrect or the

19596 Note sorting machine Parameter configuration error
machine hasn't been found
Check if the communication of the machine
19597 Note sorting machine Fail to send command
works abnormally
Check if the communication of the machine
19598 Note sorting machine Data received is wrong
works abnormally
Check if the communication of the machine
19599 Note sorting machine Communication timeout
works abnormally
19621 Coin sorting Unknown error

193/931
State
Error Code Type Description Recommended Solution
Code

19622 Coin sorting Illegal command

19623 Coin sorting Illegal parameter
19624 Coin sorting CRC check error for data sending
19625 Coin sorting Transport is unused or cannot be operated
19651 Coin sorting Adjustment error
Coin jamming or error occurs at infrared
19652 Coin sorting
activation sensor
Coin jamming at 2nd electromagnet
19653 Coin sorting
activation sensor
Coin jamming at 3rd electromagnet activation
19654 Coin sorting
sensor
19655 Coin sorting Coin jamming at rail
19656 Coin sorting Coin-full alarm (stop)
19657 Coin sorting Coin-full alarm (operate)
19658 Coin sorting Equipment is operating
19659 Coin sorting Counting error
19660 Coin sorting Coin box opening/ closing error
19661 Coin sorting Get stuck by coins
19691 Coin sorting First set the communication
19692 Coin sorting Configuration file reading and writing error
19693 Coin sorting Serial port configuration error
19694 Coin sorting Command sending error
19696 Coin sorting Received data is wrong
19697 Coin sorting Response waiting is timed out
CRTRCM reject card
20021 Undefined error Report error when it fails to reset
module
CRTRCM reject card
20022 Illegal command Report error when it fails to reset
module
CRTRCM reject card
20023 Command code is not defined Report error when it fails to reset
module
CRTRCM reject card
20024 Command parameter error Report error when it fails to reset
module
CRTRCM reject card
20025 Command date error Report error when it fails to reset
module
CRTRCM reject card
20026 Command cannot be executed Report error when it fails to reset
module
CRTRCM reject card
20027 Too high or too low voltage Report error when it fails to reset
module
CRTRCM reject card
20028 Internal FRAM error of module Report error when it fails to reset
module
CRTRCM reject card
20029 Lifting of escrow stacker is blocked Report error when it fails to reset
module
CRTRCM reject card
20030 Card movement is blocked Report error when it fails to reset
module
CRTRCM reject card
20031 Waiting for card insertion times out Report error when it fails to reset
module
CRTRCM reject card
20032 Card is pulled out during insertion Report error when it fails to reset
module
CRTRCM reject card
20033 Escrow stacker misalign card input slot Report error when it fails to reset
module
CRTRCM reject card
20034 There is card in the target escrow stacker Report error when it fails to reset
module
CRTRCM reject card
20035 There is no card in the target escrow stacker Report error when it fails to reset
module
CRTRCM reject card
20036 There is card in transport Report error when it fails to reset
module

194/931
State
Error Code Type Description Recommended Solution
Code

CRTRCM reject card

20037 Card information is not saved Report error when it fails to reset
module
CRTRCM reject card
20038 Uninitialized Report error when it fails to reset
module
CRTRCM reject card
20039 Maintenance door is open Report error when it fails to reset
module
CRTRCM reject card
20040 Error of escrow stacker sensor Report error when it fails to reset
module
CRTRCM reject card
20041 Card return jamming Report error when it fails to reset
module
CRTRCM reject card
20042 Motor positioning jamming Report error when it fails to reset
module
CRTRCM reject card
20091 Data receiving timeout Report error when it fails to reset
module
CRTRCM reject card
20095 Read the configuration file incorrectly Report error when it fails to reset
module
CRTRCM reject card
20096 Error in received data Report error when it fails to reset
module
CRTRCM reject card
20097 Communication is to be set Report error when it fails to reset
module
CRTRCM reject card
20098 Communication setting failed Report error when it fails to reset
module
CRTRCM reject card
20099 Communication failure Report error when it fails to reset
module
20121 Card ejection module Parameter error Inspect the parameters and try again
Initialize the machine and try again; if the
20131 Card ejection module S1 sensor error error still exists, shut down the machine for
maintenance
Initialize the machine and try again; if the
20134 Card ejection module U3 sensor error error still exists, shut down the machine for
maintenance
Initialize the machine and try again; if the
20135 Card ejection module Stepping motor for card feeding failed error still exists, shut down the machine for
maintenance
Initialize the machine and try again; if the
20136 Card ejection module DC motor of slot failed error still exists, shut down the machine for
maintenance
Initialize the machine and try again; if the
20137 Card ejection module DC motor for card insertion failed error still exists, shut down the machine for
maintenance
20141 Card ejection module Card jammed at the entrance Initialize the machine and try again
Check the slot; if the slot is available, try
20144 Card ejection module Unavailable slot
again
20145 Card ejection module Fail to retain/dispense card Initialize the machine and then try again

20146 Card ejection module Fail to reset the encoder Initialize the machine and then try again

20147 Card ejection module Initialization is not executed Initialize the machine and then try again
Please prepare to retain the card and then try
20150 Card ejection module Card retention is not prepared
again
20170 Card ejection module Undefined errors Check error code
Error occurs when read or writing
20192 Card ejection module Check the configuration parameters
configuration file
20193 Card ejection module Error occurs to the serial port configuration Check the configuration parameters

20194 Card ejection module Error occurs in command sending Try again or check the communication cable

20195 Card ejection module Receive NAK Try again or check the communication cable

195/931
State
Error Code Type Description Recommended Solution
Code

20196 Card ejection module Received data is wrong Try again or check the communication cable

20197 Card ejection module ACK waiting timed out Try again or check the communication cable

20198 Card ejection module ENQ sending failed Try again or check the communication cable

20199 Card ejection module Response waiting timed out Try again or check the communication cable

20221 Safe card input slot Undefined error Stop service and update software

20222 Safe card input slot Illegal command Stop service and check the version

20223 Safe card input slot Illegal parameter Check command parameters and retry

20230 Safe card input slot Hardware error Stop service

20231 Safe card input slot Executing the command failed Retry

20291 Safe card input slot Set communication first Re-open the port and retry

20292 Safe card input slot Configuration file read/write error Stop service, check the configuration files

20293 Safe card input slot Serial port parameter error Stop service, check the configuration files

20294 Safe card input slot Error in sending command Re-open the port and retry

20295 Safe card input slot Error in sending ENQ Re-open the port and retry

20296 Safe card input slot Error in receiving data Check device connection

20297 Safe card input slot Receive NAK, error in sending data Retry
Check the communication configuration or
20298 Safe card input slot Waiting for ACK times out
cable
20299 Safe card input slot Waiting for response times out Retry, and check the communication cable

1. Check the connection of the equipment.

20321 ID card scanning module No equipment 2. Check that the USB cable is well
connected

20322 ID card scanning module Port error Reconnect the device

Check whether the required dynamic libraries
20323 ID card scanning module Parameter file error
are complete
1. Check whether the device connection is
20324 ID card scanning module Uninitialized normal.
2. Enable Excel service
Check whether the equipment parameters are
20325 ID card scanning module Invalid parameter
qualified
20326 ID card scanning module Timeout error denpendent to situation

20327 ID card scanning module upper cover is open Close the upper cover

20328 ID card scanning module Card jammed Take out the card

20329 ID card scanning module Memory overflow Execute again

20330 ID card scanning module There is no second-generation certificate data.

20331 ID card scanning module No image data Check if device is well connected

196/931
State
Error Code Type Description Recommended Solution
Code

1. Check whether the CIS needs to be

cleaned or recalibrated.
20332 ID card scanning module Image processing error 2. Check whether the original image is
abnormal (whether there are obvious bright
spots, etc.)
20333 ID card scanning module Error in judging the direction of the image Check the original image

20334 ID card scanning module Failed to close the port

ID card electronic information processing
20335 ID card scanning module Place the file correctly
error
20336 ID card scanning module Sensor check error Check again

20337 ID card scanning module Low voltage Contact post-sales service

20338 ID card scanning module CIS calibration error Recalibrate

20339 ID card scanning module No card insert card

20340 ID card scanning module Firmware error Contact post-sales service

1. Check if the file path exists
20341 ID card scanning module Failed to save bitmap 2. Check that the file directory permissions
are insufficient
20342 ID card scanning module Power-off error

20343 ID card scanning module Error entering BOOT

20344 ID card scanning module The button to return the card is lifted.

20345 ID card scanning module Identify error

20346 ID card scanning module Scan error Scan again

20347 ID card scanning module The card directed to wrong direction

21221 Card dispenser Other (undefined) error Reset and then retry or stop the machine
Data packet format error of equipment
21222 Card dispenser Retry
response
Communication error (initialization error or
21223 Card dispenser Check the communication configuration file
sending failure)
21224 Card dispenser Interface parameter error Check the parameter, and retry
21225 Card dispenser Equipment has no response Check the communication configuration file
21226 Card dispenser Equipment response error Retry
21227 Card dispenser Equipment FLASH program is damaged Stop the machine

After downloading, wait for initialization, and

21228 Card dispenser Reset
the host shall initialize the equipment
Wrong check. IC card has been taken out or
21229 Card dispenser EC data bit is protected when doing the Stop the transaction
check.
Card check error; the check is not supported
21230 Card dispenser Stop the transaction
by the IC card
Action error; card reading error caused by the
21231 Card dispenser Reset
manual pulling of card
21232 Card dispenser Key without decryption data Stop the transaction
21233 Card dispenser Check writing error Stop the transaction
21234 Card dispenser Forced card ejection Stop the transaction

197/931
State
Error Code Type Description Recommended Solution
Code

21235 Card dispenser Data decode reading error Stop the transaction
21236 Card dispenser Waiting for initialization Reset
Stop the machine and wait for manual
21237 Card dispenser Anti-fishing device has been locked
handling
Anti-fishing device is abnormal or does not
21238 Card dispenser Stop the transaction or stop the machine
exist
21239 Card dispenser No card is inserted into the back door Retry
IC card is not at the release position, and shall
21240 Card dispenser Reset
be moved
Card has been taken out when reinserting,
21260 Card dispenser Retry
capturing or retracting
Card insertion is timed out; no card is inserted
21261 Card dispenser within the insertion monitoring period after a Retry
card insertion command is given
Card removal is timed out; card is not
21262 Card dispenser removed within the card removal monitoring Retry
period
Card reinsertion is timed out; card is not
21263 Card dispenser retracted within the card retracting monitoring Reset
period
21264 Card dispenser A card is at the exit during initialization Reset
21265 Card dispenser Invalid card Stop the transaction
21266 Card dispenser Unsupported command Stop the transaction
21267 Card dispenser Command sequence error Check the version
21268 Card dispenser Command data error Retry
Abnormal communication between card
21280 Card dispenser Reset or stop the machine
dispenser and card reader
21283 Card dispenser Card jamming Reset or Stop the transaction
Stop the machine and wait for manual
21284 Card dispenser Shutter is abnormal to open and close
handling
In-place detection sensor error (trolley Stop the machine and wait for manual
21285 Card dispenser
position error) handling
Motor is abnormal and cannot operate
Stop the machine and wait for manual
21286 Card dispenser normally, or its pulse code signal is not
handling
monitored
21287 Card dispenser No card available for operation Retry
21288 Card dispenser Card jamming when reinserting or retracting Reset

21289 Card dispenser Card jamming when capturing the card Reset
Encoder is abnormal; abnormality is detected Stop the machine and wait for manual
21290 Card dispenser
by pulse sensor handling
Stop the machine, and check the power
21291 Card dispenser Power failure is detected
supply
Non-initialization command is received after
21292 Card dispenser power supply is turned on or power failure is Reset
detected
Stop the machine and wait for manual
21293 Card dispenser IC card contactor error
handling
21294 Card dispenser Movement of IC card is detected by sensor Reset
21295 Card dispenser Entrance detection sensor error Reset
21296 Card dispenser PDI sensor error, card box hook moving error Reset or wait for manual handling
clear the reject cassette and reject cassette
21297 Card dispenser reject cassette full/ reject counter overflow
counter

198/931
State
Error Code Type Description Recommended Solution
Code

Check the Serial port and communication

21298 Card dispenser DSR is invalid
line
21299 Card dispenser Operation is timed out Reset after waiting
22301 RF card reader Idle state There is no card. Wait to insert a card.
22302 RF card reader Communication state The card communicates normally.
22303 RF card reader Waiting state The card is not activated.
22311 RF card reader Function configuration warning Warning prompt, ignore
22312 RF card reader Parameter configuration warning Warning prompt, ignore
22313 RF card reader Antenna is closed Open the antenna; ignore
22314 RF card reader Version identical Warning code, ignored
22321 RF card reader Parameter error Check command parameter format and range

22322 RF card reader Undefined command Contact the supplier and update software

22323 RF card reader Unknown device Contact the supplier and update software

Restart the software or switch the power off

22324 RF card reader Insufficient memory
and initialize the machine
22325 RF card reader Command sequence error Adjust command sequence
22326 RF card reader Undefined error code Contact the supplier and update software
22327 RF card reader Hardware error Replace the error module
Card error, check the card again and activate
22331 RF card reader No card
it
Card error, check the card again and activate
22332 RF card reader Multiple card
it
Card error, check the card again and activate
22333 RF card reader Invalid card
it
Card error, check the card again and activate
22334 RF card reader Card isn't activated
it
Card error, check the card again and activate
22335 RF card reader Communication timeout
it
22336 RF card reader Card error (unsupported card) Stop the transaction process
22337 RF card reader Insufficient card access or password error Stop the transaction process
22340 RF card reader File operation error Retry
22341 RF card reader Error occurs to the file data Retry
22385 RF card reader Abnormal power supply for the device Repair the device
Restart it; if the error still exists, shut down
22391 RF card reader Error occurs to the interface information
the machine
Communication or hardware error, Check
22393 RF card reader Communication component error
communication cable or hardware
Check if the communication cable or
22394 RF card reader Data sending error
hardware works in normal
22395 RF card reader Command format error Contact the supplier and update software
Check if the communication cable or
22396 RF card reader Data packet format error
hardware works in normal
22398 RF card reader Data packet checking error Contact the supplier and update software
Examine and repair device or communication
22399 RF card reader Receiving timeout
cable
Warning of no box in channel or at exit
23111 U-Key module None
during box retracting
Warning of box in channel in case box is
23112 U-Key module None
issued to scanning zone

199/931
State
Error Code Type Description Recommended Solution
Code

Box is at box issuing exit in case of

23113 U-Key module None
initialization
23121 U-Key module Invalid parameter Check parameters and retry
23122 U-Key module Command sequence error Check the command sequence
23123 U-Key module Unsupported command Update the firmware
23124 U-Key module Undefined error Update the firmware
23125 U-Key module Memory error Software error, retry
23131 U-Key module Wait for initialization Initialize the device
23132 U-Key module U-key issuing case is empty Put cases in place or add cases
23133 U-Key module reject cassette is not empty Clear the reject cassette
Check for lack of third-party dynamic
23134 U-Key module Load library failure.
libraries.
23135 U-Key module Executing the command failed Check the communication line and retry it
Check that the box issuing transport is not
23136 U-Key module Transport jam
blocked
23137 U-Key module The reject cassette is full Clear the reject cassette
The U-key issuing case does not exist or is
23140 U-Key module U-key issuing case error
not locked
The reject cassette does not exist or is not
23144 U-Key module reject cassette error
locked
23145 U-Key module Scraper error Check that the scraper of the device is normal

23146 U-Key module Transport error Check that the transport is free of box
Initialize the machine and retry; if the failure
23147 U-Key module Sensor abnormality error still exists, shut down the machine for
maintenance
Initialize the machine; if the failure still
23148 U-Key module Error of unlocking shutter exists, shut down the machine for
maintenance.
Initialize the machine; if the failure still
23149 U-Key module Error of locking shutter exists, shut down the machine for
maintenance.
Initialize the machine; if the failure still
Error of opening shutter in case no box at
23150 U-Key module exists, shut down the machine for
shutter
maintenance.
23151 U-Key module There is foreign matter at the shutter Check the shutter and initialize the machine
23152 U-Key module The reject cassette does not exist Check the reject cassette
23153 U-Key module reject cassette is unlocked Check the reject cassette
Check the retract channel, initialize the
23154 U-Key module Retract channel is blocked
machine and retry.
Initialize the machine and retry; if the failure
23155 U-Key module Box transporting error still exists, shut down the machine for
maintenance
23156 U-Key module U-KEY is unlocked Check, initialize and retry ukey
23157 U-Key module U-key issuing case does not exist Check box issuing case
23158 U-Key module U-key issuing case is unlocked Check box issuing case
23159 U-Key module There is a box at box dispensing case exit Check and initialize the device
23160 U-Key module File reading/writing failed Software error, retry
Confirm that the firmware is correct and try
23161 U-Key module File reading/writing failed
again.
23162 U-Key module Incomplete file Confirm that the firmware is correct

23163 U-Key module File check failed Confirm that the firmware is correct

23164 U-Key module Firmware file error Confirm that the firmware is correct

200/931
State
Error Code Type Description Recommended Solution
Code

There is no case in scanning zone when case

23165 U-Key module Check that a box is in scanning zone
is transported to U-key issuing exit
Initialize the machine and retry; if the failure
23166 U-Key module Box issuance timeout still exists, shut down the machine for
maintenance
Initialize the machine and retry; if the failure
23167 U-Key module Retract timeout still exists, shut down the machine for
maintenance
Initialize the machine and retry; if the failure
23168 U-Key module Trolley operation timeout still exists, shut down the machine for
maintenance
Communication error of barcode and QR
23169 UKEY Check the scanner
code scanner
Communication failure of barcode and QR Check the scanner and check if the barcode
23170 UKEY
code scanner and QR code on the box are upward
23171 UKEY Power supply error Check the power supply
23172 UKEY DSR signal is OFF Check the power supply
23173 UKEY Media unplugging error None
Check and retry the device or replace the
23181 U-Key module FLASH rewriting error
defective device
23182 U-Key module Command not executed. No treatment.
23183 U-Key module Key not received. No treatment.
Check for cards in the machine or check for
23184 U-Key module Optocoupler error / card in the machine.
hardware optocouplers.
Card too long, card too short, card misplaced,
23185 U-Key module card not inserted from rear, card forcibly Check that the card is operating correctly.
pulled out, card timeout not removed.
23186 U-Key module Motor failure. Check the hardware motor.
23187 U-Key module Pick up Kasseka. Check the card to see if it's jammed.

23188 U-Key module Mechanical switch error. Check the hardware mechanical switch.
23189 U-Key module S8U256A error. No treatment.
23190 U-Key module Optocoupler error Checking hardware alignment Optocoupler
Check the configuration file of the
23191 U-Key module Communication parameter configuration error
communication interface
Check the configuration file of the
23192 U-Key module Communication assembly error
communication interface
Retry the operation, and update software if
23193 U-Key module Data sending error
the error still occurs
Retry the operation, and update software if
23194 U-Key module Data receiving error
the error still occurs
23195 U-Key module Communication is not set Set the communication
23197 U-Key module Data check error Successful execution/ correct matching
Check the communication configuration
23198 U-Key module The device gives no response files, communication cables or hardware
devices
Check the communication configuration
23199 U-Key module Communication timeout files, communication cables or hardware
devices
23210 Paper exit module Execution succeeded None
Check the parameter input or contact the
23221 Paper exit module Invalid parameter
supplier
23222 Paper exit module Command sequence error Check the calling process
Check the parameter input or contact the
23223 Paper exit module Unsupported command
supplier

201/931
State
Error Code Type Description Recommended Solution
Code

23224 Paper exit module Undefined error Contact the supplier

23225 Paper exit module Memory error Contact the supplier
23231 Paper exit module Wait for initialization Initialize and retry
23235 Paper exit module Command execution failed Initialize and retry
23236 Paper exit module Paper jammed in transport Purge manually, and initialize and retry
23237 Paper exit module Initialization failed Initialize and retry
23238 Paper exit module The transport is opened Initialize and retry
23239 Paper exit module Paper jammed in paper entrance of transport Purge manually, and initialize and retry
Paper jammed in paper entrance and exit of
23240 Paper exit module Purge manually, and initialize and retry
transport
23260 Paper exit module File reading/writing failed Contact the supplier
23261 Paper exit module Incomplete file Contact the supplier
23262 Paper exit module File check failed Contact the supplier
23263 Paper exit module Firmware file error Contact the supplier
23281 Paper exit module FLASH rewriting error Contact the supplier
23291 Paper exit module Communication parameter configuration error Contact the supplier

23292 Paper exit module Communication assembly error Retry or check the communication cable

23293 Paper exit module Data sending error Retry or check the communication cable

23294 Paper exit module Error occurs when receiving data Retry or check the communication cable

23297 Paper exit module Data check error Retry or check the communication cable

23298 Paper exit module The device gives no response Retry or check the communication cable

23299 Paper exit module Communication timeout Retry or check the communication cable

23311 Scanner retract module Paper skew Ignore

23312 Scanner retract module reject cassette is full Ignore

23313 Scanner retract module No paper at the entrance Ignore

23314 Scanner retract module Paper placing is timed out Ignore

23315 Scanner retract module Paper position is wrong Ignore

23316 Scanner retract module Paper is abnormal Ignore

Stop the machine and contact the customer
23321 Scanner retract module Entrance left sensor error
service for maintenance
Stop the machine and contact the customer
23322 Scanner retract module Entrance right sensor error
service for maintenance
Stop the machine and contact the customer
23323 Scanner retract module Exit left sensor error
service for maintenance
Stop the machine and contact the customer
23324 Scanner retract module Exit right sensor error
service for maintenance
Stop the machine and contact the customer
23330 Scanner retract module reject cassette sensor error
service for maintenance
Stop the machine and contact the customer
23331 Scanner retract module Transport sensor error
service for maintenance
Stop the machine and contact the customer
23332 Scanner retract module Motor error
service for maintenance
Stop the machine and contact the customer
23340 Scanner retract module Scanning failure
service for maintenance

202/931
State
Error Code Type Description Recommended Solution
Code

23341 Scanner retract module Paper jamming in transport Reject the paper, and place the paper again

23350 Scanner retract module Parameter invalid Reset the parameter, and retry

Do the initialization and retry; if the error

23351 Scanner retract module fail to retract paper
still exists, stop the machine for maintenance

Do the initialization and retry; if the error

23352 Scanner retract module Paper rejection failure
still exists, stop the machine for maintenance

Do the initialization and retry; if the error

23353 Scanner retract module Scanning failure
still exists, stop the machine for maintenance

Close the transport; if the error still exists,

23354 Scanner retract module Transport is open
stop the machine for maintenance

Do the initialization and retry; if the error

23355 Scanner retract module Paper jamming at entrance
still exists, stop the machine for maintenance

Do the initialization and retry; if the error

23356 Scanner retract module Paper jamming at exit
still exists, stop the machine for maintenance

Do the initialization and retry; if the error

23357 Scanner retract module Scanning failure
still exists, stop the machine for maintenance

Do the initialization and retry; if the error

23358 Scanner retract module Light adjusting failure
still exists, stop the machine for maintenance

Do the initialization and retry; if the error

23359 Scanner retract module Transport clearing failure
still exists, stop the machine for maintenance

23360 Scanner retract module Image data error Do the initialization and retry

23361 Scanner retract module Image saving failure Scan again

23362 Scanner retract module Fail to acquire the algorithm version Do the initialization and retry

23363 Scanner retract module Algorithm processing failure Scan again

23364 Scanner retract module Decoding failure Scan again

23365 Scanner retract module Image is abnormal Scan again

Check the QR code position parameter, and
23366 Scanner retract module QR code position error
scan again
Stop the machine and contact the customer
23370 Scanner retract module Unknown error
service for maintenance
23371 Scanner retract module Downloading failure Do the initialization and retry

23391 Scanner retract module Communication failure Do the initialization, and retry

23392 Scanner retract module Configuration file reading and writing error Retry
Check the communication configuration
23393 Scanner retract module Serial port configuration error
parameter, and retry
23394 Scanner retract module Command sending error Retry or check the communication line

23395 Scanner retract module NAK is received Retry

23396 Scanner retract module Received data is wrong Retry

23397 Scanner retract module ACK waiting is timed out Retry or check the communication line

203/931
State
Error Code Type Description Recommended Solution
Code

23398 Scanner retract module ENQ sending failure Retry or check the communication line

23399 Scanner retract module Response waiting is timed out Retry or check the communication line
Cut paper dispensing
23621 Unknown error None
module
Cut paper dispensing
23622 Illegal command Issue the command again
module
Cut paper dispensing
23623 Illegal parameter Check the parameter
module
Cut paper dispensing
23651 Cutter sensor is abnormal Do the initialization, and try to recover
module
Initialization command is not allowed (to
Cut paper dispensing
23652 paper jammed in front of S2 during feeding prevent the paper from going further). Clean
module
the paper manually.
Cut paper dispensing
23653 No paper entered Ignore
module
Cut paper dispensing
23654 Module error, do not start printing Do the initialization, and try to recover
module
Cut paper dispensing
23655 Channel jam Do the initialization, and try to recover
module
Cut paper dispensing
23656 Abnormal cutter motor Do the initialization, and try to recover
module
Cut paper dispensing
23657 Abnormal feed direction Do the initialization, and try to recover
module
Cut paper dispensing paper enter reject bin abnormally during Stop working and clean the reject bin
23658
module paper dispensing manually
Cut paper dispensing paper entered reject bin abnormally when Stop working and clean the reject bin
23659
module output manually
Cut paper dispensing
23660 fail to retract Do the initialization, and try to recover
module
Cut paper dispensing
23661 fail to dispense paper Do the initialization, and try to recover
module
Cut paper dispensing
23662 Invalid data is returned
module
Cut paper dispensing
23671 fail to open file
module
Cut paper dispensing
23672 Error when read and writing file
module
Cut paper dispensing
23673 Illegal file
module
Cut paper dispensing
23674 Failed to start BootLoader
module
Cut paper dispensing
23675 Failed to get BootLoader version
module
Cut paper dispensing
23676 Failed to send start download command
module
Cut paper dispensing
23677 Failed to send exit upgrade command
module
Cut paper dispensing
23678 Failed to send download data
module
Cut paper dispensing
23679 Failed to send download complete command
module
Cut paper dispensing
23691 First set the communication
module
Cut paper dispensing
23692 Configuration file reading and writing error Retry
module
Cut paper dispensing
23693 Serial port configuration error Check the configuration
module
Cut paper dispensing
23694 Command sending error Check the communication
module

204/931
State
Error Code Type Description Recommended Solution
Code

Cut paper dispensing

23695 ENQ sending error
module
Cut paper dispensing
23696 Received data is wrong Issue the command again
module
Cut paper dispensing
23697 NAK is received
module
Cut paper dispensing
23698 ACK waiting is timed out
module
Communication or hardware error; check if
Cut paper dispensing
23699 Response waiting is timed out the communication cable or hardware is
module
normal.
CA10 fast deposit
24001 Open NV Close NV cover
module
CA10 fast deposit
24002 Open thickness transport (when vacant) Close thickness transport
module
CA10 fast deposit
24003 Open main transport (when vacant) Close main transport
module
CA10 fast deposit
24004 Dust cover error Check dust cover
module
CA10 fast deposit
24005 NO note is at the input slot
module
CA10 fast deposit
24006 Notes remain in input slot
module
CA10 fast deposit
24007 Notes remain in stacker 1 Remove the notes
module
CA10 fast deposit
24008 Notes remain in stacker 2 Remove the notes
module
CA10 fast deposit
24009 Notes remain in reject slot Remove the notes
module
CA10 fast deposit
24010 Notes remain in input slot (after initialization) Remove the notes
module
CA10 fast deposit Notes remain in exit slot 1 (after
24011 Remove the notes
module initialization)
CA10 fast deposit Notes remain in exit slot 2 (after
24012 Remove the notes
module initialization)
CA10 fast deposit Notes remain in reject slot (after
24013 Remove the notes
module initialization)
CA10 fast deposit
24014 All stackers are full Remove the notes
module
CA10 fast deposit
24015 All stackers are full Remove the notes
module
CA10 fast deposit
24016 Reject slot is full Remove the notes
module
CA10 fast deposit
24017 Exit slot 1 is full Remove the notes
module
CA10 fast deposit
24018 Exit slot 1 is full Remove the notes
module
CA10 fast deposit
24019 Exit slot 2 is full Remove the notes
module
CA10 fast deposit
24020 Exit slot 2 is full Remove the notes
module
CA10 fast deposit
24021 Reject slot is full Remove the notes
module
CA10 fast deposit Check whether cassette bag and sensors are
24022 Cassette bag is full
module normal
CA10 fast deposit
24023 Notes remain in escrow slot Remove the notes
module
CA10 fast deposit
24024 Notes remain in upper escrow slot Remove the notes
module
CA10 fast deposit
24025 Notes are removed from stacker 1
module

205/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24026 Notes are removed from stacker 2
module
CA10 fast deposit input slot fail to separate notes (input amount
24027 Restart work
module is more than 0)
CA10 fast deposit input slot fail to separate notes (input amount
24028 Restart work
module is more than 0)
CA10 fast deposit
24029 Torn note is detected at input slot
module
CA10 fast deposit
24030 Note with holes is detected at input slot
module
CA10 fast deposit
24031 Extra-wide note is detected at input slot
module
CA10 fast deposit
24032 Extra-skew note is detected at input slot
module
CA10 fast deposit NV count is inconsistent with count of note
24033 Clean the transport and check the sensor
module sorting
CA10 fast deposit
24034 NV image recorder is busy
module
CA10 fast deposit
24035 Image collection system is busy
module
CA10 fast deposit
24036 U-disk is busy
module
CA10 fast deposit
24037 Detect notes with small clearance
module
CA10 fast deposit
24038 Notes are transported to the reject slot
module
CA10 fast deposit
24039 Number of notes rejected exceeded the limit
module
CA10 fast deposit
24040 All stackers are unusable Check capacity setting
module
CA10 fast deposit
24041 Notes are detected by TPBLS Check capacity setting
module
CA10 fast deposit
24042 Notes are detected by TPBRS Check capacity setting
module
CA10 fast deposit
24043 Notes are detected by TPFLS Check capacity setting
module
CA10 fast deposit
24044 Notes are detected by TPFRS Check capacity setting
module
CA10 fast deposit
24045 Notes are detected by SPTS Check capacity setting
module
CA10 fast deposit
24046 Notes are detected by SPDS Check capacity setting
module
CA10 fast deposit
24047 Notes are detected by HPLS Check capacity setting
module
CA10 fast deposit
24048 Notes are detected by HPRS Check capacity setting
module
CA10 fast deposit
24049 Notes are detected by SNDL Check capacity setting
module
CA10 fast deposit
24050 Notes are detected by SNDR Check capacity setting
module
CA10 fast deposit
24051 Notes are detected by TPBLS Check capacity setting
module
CA10 fast deposit
24052 Notes are detected by TPBRS Check capacity setting
module
CA10 fast deposit
24053 Notes are detected by TPFLS Check capacity setting
module
CA10 fast deposit
24054 Notes are detected by TPFRS Check capacity setting
module
CA10 fast deposit
24055 Notes are detected by SPTS Check capacity setting
module
CA10 fast deposit
24056 Notes are detected by SPDS Check capacity setting
module

206/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24057 Notes are detected by HPLS Check capacity setting
module
CA10 fast deposit
24058 Notes are detected by HPRS Check capacity setting
module
CA10 fast deposit
24059 Notes are detected by SNDL Check capacity setting
module
CA10 fast deposit
24060 Notes are detected by SNDR Check capacity setting
module
CA10 fast deposit Notes are found at TPFLS before preparing
24061 Remove the notes
module deposit
CA10 fast deposit Notes are found at TPFRS before preparing
24062 Remove the notes
module deposit
CA10 fast deposit Notes are found at TPBLS before preparing
24063 Remove the notes
module deposit
CA10 fast deposit Notes are found at TPBRS before preparing
24064 Remove the notes
module deposit
CA10 fast deposit
24065 Notes are found at NVFD (when stand-by) Check the sensor
module
CA10 fast deposit
24066 Notes are found at NVRD (when stand-by) Check the sensor
module
CA10 fast deposit
24067 Notes are found at NFT1 (when stand-by) Check the sensor
module
CA10 fast deposit
24068 Notes are found at NSC1 (when stand-by) Check the sensor
module
CA10 fast deposit
24069 Notes are found at RJCS (when stand-by) Check the sensor
module
CA10 fast deposit Notes are found at ACSL before preparing
24070 Remove the notes
module deposit
CA10 fast deposit
24071 Notes are found at NVFD Check the sensor
module
CA10 fast deposit
24072 Notes are found at NVRD Check the sensor
module
CA10 fast deposit
24073 Notes are found at NFT1 Check the sensor
module
CA10 fast deposit
24074 Notes are found at NSC1 Check the sensor
module
CA10 fast deposit
24075 Notes are found at NFT2 Check the sensor
module
CA10 fast deposit
24076 Notes are found at NSC2 Check the sensor
module
CA10 fast deposit
24077 Notes are found at NSRJ Check the sensor
module
CA10 fast deposit Notes are found at HPLS before preparing
24078 Remove the notes
module deposit
CA10 fast deposit
24079 Notes are found at NVFD Check the sensor
module
CA10 fast deposit
24080 Notes are found at NVRD Check the sensor
module
CA10 fast deposit
24081 Notes are found at NFT1 Check the sensor
module
CA10 fast deposit
24082 Notes are found at NSC1 Check the sensor
module
CA10 fast deposit
24083 Notes are found at NFT2 Check the sensor
module
CA10 fast deposit
24084 Notes are found at NSC2 Check the sensor
module
CA10 fast deposit
24085 Notes are found at NSRJ Check the sensor
module
CA10 fast deposit Notes are found at HPRS before preparing
24086 Remove the notes
module deposit
CA10 fast deposit
24087 Notes are found at NVFD Check the sensor
module

207/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24088 Notes are found at NVRD Check the sensor
module
CA10 fast deposit
24089 Notes are found at NFT1 Check the sensor
module
CA10 fast deposit
24090 Notes are found at NSC1 Check the sensor
module
CA10 fast deposit
24091 Notes are found at NFT2 Check the sensor
module
CA10 fast deposit
24092 Notes are found at NSC2 Check the sensor
module
CA10 fast deposit
24093 Notes are found at NSRJ Check the sensor
module
CA10 fast deposit
24094 Notes are found Check the sensor
module
CA10 fast deposit
24095 Notes are found Check the sensor
module
CA10 fast deposit Notes are detected to stay between NSID and
24096 Check whether transport slips off
module NVFD for too long time
CA10 fast deposit Notes are detected to stay between NVFD and
24097 Check whether transport slips off
module NVRD for too long time
CA10 fast deposit Notes are detected to stay between NVRD
24098 Check whether transport slips off
module and NFT1 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24099 Check whether transport slips off
module NFT2 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24100 Check whether transport slips off
module NSC1 for too long time
CA10 fast deposit Notes are detected to stay between NFT2 and
24101 Check whether transport slips off
module NSC2 for too long time
CA10 fast deposit Notes are detected to stay between NFT2 and
24102 Check whether transport slips off
module RJCS for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24103 Check whether transport slips off
module NSC2 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24104 Check whether transport slips off
module RJCS for too long time
CA10 fast deposit Notes are detected to stay between NVFD and
24105 Check whether transport slips off
module NFT1 for too long time
CA10 fast deposit
24106 Detected 24V power off
module
CA10 fast deposit
24107 Outer shutter opening is not in position Check the shutter
module
CA10 fast deposit
24108 Outer shutter closing is not in position Check the shutter
module
CA10 fast deposit
24109 The outer shutter lock is not in position Check the lock-up solenoid
module
CA10 fast deposit
24110 Inner shutter opening is not in position Check the shutter
module
CA10 fast deposit
24111 Inner shutter closing is not in position Check the shutter
module
CA10 fast deposit
24112 The inner shutter lock is not in position Check the lock-up solenoid
module
CA10 fast deposit
24113 Notes are found Check the sensor
module
CA10 fast deposit
24114 Notes are found Check the sensor
module
CA10 fast deposit
24115 Notes are found Check the sensor
module
CA10 fast deposit
24116 Notes are found Check the sensor
module
CA10 fast deposit
24117 Notes are found Check the sensor
module

208/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24118 Notes are found Check the sensor
module
CA10 fast deposit Notes are found at ACSR before preparing
24119 Remove the notes
module deposit
Check the reliability of cable connection
CA10 fast deposit An operable command is received before the
24121 between main control board and NV board,
module "CA10 initialization" command is received.
and try to initialize it.

CA10 fast deposit When CA10 is powered on, it receives an

24122
module improper command; expects to receive

CA10 fast deposit Parameter fails to be sent to ARM side from Try to initialize machine, check the cable
24123
module host connection or reboot machine.
CA10 fast deposit The running CA10 receives an improper
24124
module command
CA10 fast deposit CA10 receives an improper command when it
24125
module is about to power-off.
CA10 fast deposit CA10 receives an improper command when it
24126
module waits.
CA10 fast deposit
24127 Undefined command is received
module
CA10 fast deposit
24128 Fail to load language during power-on.
module
CA10 fast deposit Invalid parameter for note separating, set up
24129 Set the correct parameter
module again (setting error of number of retries)

Invalid parameter for note separating, set up

CA10 fast deposit
24130 again (setting error of allowable number of Set the correct parameter
module
consecutive unqualified notes)

Invalid parameter for note separating, set up

CA10 fast deposit
24131 again (setting error of allowable number of Set the correct parameter
module
accumulative unqualified notes)

CA10 fast deposit Invalid parameter for note separating, set up

24132 Set the correct parameter
module again (note width upper limit setting error)
Invalid parameter for note separating, set up
CA10 fast deposit
24133 again (note inclination parameter setting Set the correct parameter
module
error)
Invalid parameter for note separating, set up
CA10 fast deposit
24134 again (note port diameter parameter setting Set the correct parameter
module
error)
CA10 fast deposit Invalid parameter for note separating, set up
24135 Set the correct parameter
module again (note width lower limit setting error)
Invalid parameter for note separating, set up
CA10 fast deposit
24136 again (note thickness upper limit setting Set the correct parameter
module
error)
Invalid parameter for note separating, set up
CA10 fast deposit
24137 again (note thickness lower limit setting Set the correct parameter
module
error)
CA10 fast deposit Invalid parameter for note separating, set up
24138 Set the correct parameter
module again (note spacing parameter setting error)

CA10 fast deposit Invalid parameter for note separating, set up

24139 Set the correct parameter
module again (Note notch range setting error)

CA10 fast deposit Invalid parameter for note separating, set up

24140 Set the correct parameter
module again (Fuzzy sorting parameter setting error)

209/931
State
Error Code Type Description Recommended Solution
Code

Invalid parameter for note separating, set up

CA10 fast deposit
24141 again (diverter control parameter setting Set the correct parameter
module
error)
Invalid parameter for note separating, set up
CA10 fast deposit
24142 again (Sorting attribute parameter setting Set the correct parameter
module
error)
CA10 fast deposit Invalid parameter for the unit, set up again
24143 Set the correct parameter
module (Sorting mode setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24144 Set the correct parameter
module (Automatic denomination setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24145 Set the correct parameter
module (Speed grade setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24146 Set the correct parameter
module (batch retract setting error)

Parameters of CA10 are not consistent, please

CA10 fast deposit
24147 reset them (automatic denomination setting is Set the correct parameter
module
not consistent with stacker denomination)

Parameters of CA10 are not consistent, please

CA10 fast deposit
24148 reset them (speed grade is not consistent with Set the correct parameter
module
sorting mode)

Parameters of CA10 are not consistent, please

CA10 fast deposit
24149 reset them (new and original parameters are Set the correct parameter
module
not consistent)

CA10 fast deposit Parameters of CA10 are not consistent, please

24150 Set the correct parameter
module reset them (orientations are not consistent)

CA10 fast deposit Parameters of CA10 are not consistent, please

24151 Set the correct parameter
module reset them (stacker batch size is 0)

CA10 fast deposit Invalid parameter for the unit, set up again
24152 Set the correct parameter
module (Stacker 1 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24153 Set the correct parameter
module (Stacker 2 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24154 Set the correct parameter
module (Stacker 3 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24155 Set the correct parameter
module (Stacker 4 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24156 Set the correct parameter
module (Stacker 5 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24157 Set the correct parameter
module (Stacker 6 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24158 Set the correct parameter
module (Stacker 7 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24159 Set the correct parameter
module (Stacker 8 batch size setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24160 Set the correct parameter
module (Stacker 1 note fitness setting error)

210/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Invalid parameter for the unit, set up again
24161 Set the correct parameter
module (Stacker 2 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24162 Set the correct parameter
module (Stacker 3 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24163 Set the correct parameter
module (Stacker 4 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24164 Set the correct parameter
module (Stacker 5 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24165 Set the correct parameter
module (Stacker 6 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24166 Set the correct parameter
module (Stacker 7 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24167 Set the correct parameter
module (Stacker 8 note fitness setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24168 Set the correct parameter
module (Stacker 1 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24169 Set the correct parameter
module (Stacker 2 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24170 Set the correct parameter
module (Stacker 3 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24171 Set the correct parameter
module (Stacker 4 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24172 Set the correct parameter
module (Stacker 5 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24173 Set the correct parameter
module (Stacker 6 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24174 Set the correct parameter
module (Stacker 7 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24175 Set the correct parameter
module (Stacker 8 orientation setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24176 Set the correct parameter
module (note coding of stacker 1 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24177 Set the correct parameter
module (note coding of stacker 2 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24178 Set the correct parameter
module (note coding of stacker 3 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24179 Set the correct parameter
module (note coding of stacker 4 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24180 Set the correct parameter
module (note coding of stacker 5 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24181 Set the correct parameter
module (note coding of stacker 6 is out of range)

211/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Invalid parameter for the unit, set up again
24182 Set the correct parameter
module (note coding of stacker 7 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24183 Set the correct parameter
module (note coding of stacker 8 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24184 Set the correct parameter
module (Edition of note in stacker 1 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24185 Set the correct parameter
module (Edition of note in stacker 2 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24186 Set the correct parameter
module (Edition of note in stacker 3 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24187 Set the correct parameter
module (Edition of note in stacker 4 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24188 Set the correct parameter
module (Edition of note in stacker 5 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24189 Set the correct parameter
module (Edition of note in stacker 6 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24190 Set the correct parameter
module (Edition of note in stacker 7 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24191 Set the correct parameter
module (Edition of note in stacker 8 is out of range)

CA10 fast deposit Invalid parameter for the unit, set up again
24192 Set the correct parameter
module (Note coding setting error)

CA10 fast deposit Invalid parameter for the unit, set up again
24193 Set the correct parameter
module (Note coding is out of range)
CA10 fast deposit
24194 NV image saving mode setting error Set the correct parameter
module
CA10 fast deposit
24195 Control object setting error Set the correct parameter
module
CA10 fast deposit Setting error of number of matching
24196 Set the correct parameter
module characters in blacklist
CA10 fast deposit NV cover is not closed before executing
24197 Check NV cover
module command.
CA10 fast deposit
24198 NV cover is open during idle period. Check NV cover
module
CA10 fast deposit
24199 Open thickness transport (when vacant) Check NV cover
module
CA10 fast deposit
24200 Open main transport (when vacant) Check NV cover
module
CA10 fast deposit NV is opened by force during execution of
24201 Check NV cover
module command.
CA10 fast deposit Check communication connection with NV;
24202 Set NV working mode times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24203 Reading NV zero value voltage times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24204 Setting NV validation mode times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24205 NV reset times out
module check matching of NV and version.

212/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check communication connection with NV;

24206 Reading NV version number times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24207 Set the image storage mode
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24208 Stopping CIS lighting times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24209 Starting CIS lighting times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24210 Getting NV count times out.
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24211 NV BIT times out.
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24212 Clearing NV OCR image times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24213 Reading NV identified currency times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24214 Clearing NV OCR blacklist times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24215 Getting NV OCR blacklist times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24216 Updating NV OCR blacklist times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24217 Calculating NV K value times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24218 Getting NV currency parameter times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24219 Setting NV currency parameter times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24220 Setting IP times out
module check matching of NV and version.

CA10 fast deposit Getting USB disk and network device times Check communication connection with NV;
24221
module out check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24222 Getting OCR matching length times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24223 Setting network function times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24224 NV preheating times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24225 Calculating NV K value times out
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24226 Calculating NV K value times out
module check matching of NV and version.

213/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Setting NV working mode times out Check communication connection with NV;
24227
module (handshake fails) check matching of NV and version.

CA10 fast deposit Reading NV zero value voltage times out Check communication connection with NV;
24228
module (handshake fails) check matching of NV and version.

CA10 fast deposit Setting NV validation mode times out Check communication connection with NV;
24229
module (handshake fails) check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24230 NV reset times out (handshake fails)
module check matching of NV and version.

CA10 fast deposit Reading NV version number times out Check communication connection with NV;
24231
module (handshake fails) check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24232 Setting image storage mode (handshake fails)
module check matching of NV and version.

CA10 fast deposit Stopping CIS lighting times out (handshake Check communication connection with NV;
24233
module fails) check matching of NV and version.

CA10 fast deposit Starting CIS lighting times out (handshake Check communication connection with NV;
24234
module fails) check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24235 Getting NV count times out (handshake fails)
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24236 NV BIT times out (handshake fails)
module check matching of NV and version.

CA10 fast deposit Clearing NV OCR image times out Check communication connection with NV;
24237
module (handshake fails) check matching of NV and version.

CA10 fast deposit Reading NV identified currency times out Check communication connection with NV;
24238
module (handshake fails) check matching of NV and version.

CA10 fast deposit Clearing NV OCR blacklist times out Check communication connection with NV;
24239
module (handshake fails) check matching of NV and version.

CA10 fast deposit Getting NV OCR blacklist times out Check communication connection with NV;
24240
module (handshake fails) check matching of NV and version.

CA10 fast deposit Updating NV OCR blacklist times out Check communication connection with NV;
24241
module (handshake fails) check matching of NV and version.

CA10 fast deposit Calculating NV K value times out (handshake Check communication connection with NV;
24242
module fails) check matching of NV and version.

CA10 fast deposit Getting NV currency parameter times out Check communication connection with NV;
24243
module (handshake fails) check matching of NV and version.

CA10 fast deposit Setting NV currency parameter times out Check communication connection with NV;
24244
module (handshake fails) check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24245 Setting IP times out (handshake fails)
module check matching of NV and version.

CA10 fast deposit Getting USB disk and network device status Check communication connection with NV;
24246
module times out (handshake fails) check matching of NV and version.

CA10 fast deposit Getting OCR matching length times out Check communication connection with NV;
24247
module (handshake fails) check matching of NV and version.

214/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Setting network function times out Check communication connection with NV;
24248
module (handshake fails) check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24249 NV preheating times out (handshake fails)
module check matching of NV and version.

CA10 fast deposit Calculating NV thickness 1 times out Check communication connection with NV;
24250
module (handshake fails) check matching of NV and version.

CA10 fast deposit Calculating NV thickness 2 times out Check communication connection with NV;
24251
module (handshake fails) check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24252 Error of setting NV working mode
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24253 Thickness voltage zero value error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24254 Error of setting NV validation mode
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24255 NV reset error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24256 Error of reading NV version number
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24257 Error of setting the NV image storage mode
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24258 Stopping CIS lighting fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24259 Starting CIS lighting fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24260 Error of getting NV count
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24261 NV BIT failure
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24262 Error of clearing OCR small image
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24263 Error of getting NV denomination table
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24264 Error of clearing OCR blacklist
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24265 Error of getting OCR blacklist
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24266 Error of updating OCR blacklist
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24267 Error of calculating thickness K value
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24268 Error of getting NV currency parameter
module check matching of NV and version.

215/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check communication connection with NV;

24269 Error of setting NV currency parameter
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24270 IP setting error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24271 Error of getting USB disk and network device
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24272 Error of getting OCR matching length
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24273 Error of setting network function length
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24274 Error of NV preheating length
module check matching of NV and version.

CA10 fast deposit The obtained currencies do not include Check communication connection with NV;
24275
module previous currency check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24276 Error of calculating thickness 1
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24277 Error of calculating thickness 2
module check matching of NV and version.
The thickness of thickness calibration note 2
CA10 fast deposit Check communication connection with NV;
24278 in transport 1 is lower than the minimum
module check matching of NV and version.
setting.
The thickness of thickness calibration note 2
CA10 fast deposit Check communication connection with NV;
24279 in transport 1 is higher than the maximum
module check matching of NV and version.
setting.
The thickness of thickness calibration note 2
CA10 fast deposit Check communication connection with NV;
24280 in transport 2 is lower than the minimum
module check matching of NV and version.
setting.
The thickness of thickness calibration note 2
CA10 fast deposit Check communication connection with NV;
24281 in transport 2 is higher than the maximum
module check matching of NV and version.
setting.
CA10 fast deposit The thickness ratio of calibration note in Check communication connection with NV;
24282
module transport 1 is lower than the minimum setting. check matching of NV and version.
The thickness ratio of calibration note in
CA10 fast deposit Check communication connection with NV;
24283 transport 1 is higher than the maximum
module check matching of NV and version.
setting.
CA10 fast deposit The thickness ratio of calibration note in Check communication connection with NV;
24284
module transport 2 is lower than the minimum setting. check matching of NV and version.
The thickness ratio of calibration note in
CA10 fast deposit Check communication connection with NV;
24285 transport 2 is higher than the maximum
module check matching of NV and version.
setting.
CA10 fast deposit Check communication connection with NV;
24286 Issued parameter is invalid.
module check matching of NV and version.
Thickness of thickness calibration note 2 is
CA10 fast deposit Check communication connection with NV;
24287 not higher than thickness of thickness
module check matching of NV and version.
calibration note 1
CA10 fast deposit Check communication connection with NV;
24288 Image recorder is disconnected
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24289 Setting of image FPGA fails
module check matching of NV and version.

216/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check communication connection with NV;

24290 Setting of magnetic FPGA fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24291 Setting CIS1 fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24292 Setting CIS2 fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24293 Setting CIS1 and CIS2 fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24294 Dust deposits on CIS1
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24295 Dust deposits on CIS2
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24296 Dust deposits on CIS1 and CIS2
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24297 NV image scanning fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24298 NV magnetic scanning fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24299 NV image is not calibrated
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24300 NV thickness 0 value is abnormal
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24301 Error in raw data of NV thickness 0 value
module check matching of NV and version.

CA10 fast deposit The number of collected NV thickness Check communication connection with NV;
24302
module calibration images is less than 10. check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24303 NV thickness K value is out of range
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24304 NV data type error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24305 NV data offset address error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24306 NV data checking error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24307 NV data format error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24308 NV data write error
module check matching of NV and version.

CA10 fast deposit Error returned when setting parameter of NV Check communication connection with NV;
24309
module algorithm check matching of NV and version.

CA10 fast deposit Fail to check the command received when Check communication connection with NV;
24310
module setting code downloading mode of NV. check matching of NV and version.

217/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check communication connection with NV;

24311 NV cannot identify code downloading mode
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24312 NV fails to set IP address
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24313 NV code receiving error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24314 NV code type error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24315 NV code length error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24316 NV code CRC checking error
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24317 NV code upgrade fails
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24318 Image FPGA configuration error of DSP
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24319 SDRAM of DSP is abnormal
module check matching of NV and version.

CA10 fast deposit Automatic-sending and automatic-receiving Check communication connection with NV;
24320
module error of DSP check matching of NV and version.

CA10 fast deposit Automatic adjustment of CIS brightness of Check communication connection with NV;
24321
module DSP is wrong check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24322 AD9822 configuration error of DSP
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24323 OCR template of DSP is abnormal
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24324 Magnetic FPGA configuration error of DSP
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24325 NV upper cover is unclosed
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24326 NV fan failure
module check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24327 Left sensor in the first row of NV is abnormal
module check matching of NV and version.

CA10 fast deposit Middle sensor in the first row of NV is Check communication connection with NV;
24328
module abnormal check matching of NV and version.

CA10 fast deposit Left and middle sensors in the first row of NV Check communication connection with NV;
24329
module are abnormal check matching of NV and version.

CA10 fast deposit Right sensor in the first row of NV is Check communication connection with NV;
24330
module abnormal check matching of NV and version.

CA10 fast deposit The left and right sensors in the first row of Check communication connection with NV;
24331
module NV are abnormal check matching of NV and version.

218/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit The middle and right sensors in the first row Check communication connection with NV;
24332
module of NV are abnormal check matching of NV and version.

CA10 fast deposit Left, middle and right sensors in the first row Check communication connection with NV;
24333
module of NV are abnormal check matching of NV and version.

CA10 fast deposit Left sensor in the second row of NV is Check communication connection with NV;
24334
module abnormal check matching of NV and version.

CA10 fast deposit Middle sensor in the second row of NV is Check communication connection with NV;
24335
module abnormal check matching of NV and version.

CA10 fast deposit Left and middle sensors in the second row of Check communication connection with NV;
24336
module NV are abnormal check matching of NV and version.

CA10 fast deposit Right sensor in the second row of NV is Check communication connection with NV;
24337
module abnormal check matching of NV and version.

CA10 fast deposit The left and right sensors in the second row Check communication connection with NV;
24338
module of NV are abnormal check matching of NV and version.

CA10 fast deposit The middle and right sensors in the second Check communication connection with NV;
24339
module row of NV are abnormal check matching of NV and version.

CA10 fast deposit Left, middle and right sensors in the second Check communication connection with NV;
24340
module row of NV are abnormal check matching of NV and version.

CA10 fast deposit Left sensor in the third row of NV is Check communication connection with NV;
24341
module abnormal check matching of NV and version.

CA10 fast deposit Middle sensor in the third row of NV is Check communication connection with NV;
24342
module abnormal check matching of NV and version.

CA10 fast deposit Left and middle sensors in the third row of Check communication connection with NV;
24343
module NV are abnormal check matching of NV and version.

CA10 fast deposit Right sensor in the third row of NV is Check communication connection with NV;
24344
module abnormal check matching of NV and version.

CA10 fast deposit The left and right sensors in the third row of Check communication connection with NV;
24345
module NV are abnormal check matching of NV and version.

CA10 fast deposit The middle and right sensors in the third row Check communication connection with NV;
24346
module of NV are abnormal check matching of NV and version.

CA10 fast deposit Left, middle and right sensors in the third row Check communication connection with NV;
24347
module of NV are abnormal check matching of NV and version.

CA10 fast deposit Left sensor in the fourth row of NV is Check communication connection with NV;
24348
module abnormal check matching of NV and version.

CA10 fast deposit Middle sensor in the fourth row of NV is Check communication connection with NV;
24349
module abnormal check matching of NV and version.

CA10 fast deposit Left and middle sensors in the fourth row of Check communication connection with NV;
24350
module NV are abnormal check matching of NV and version.

CA10 fast deposit Right sensor in the fourth row of NV is Check communication connection with NV;
24351
module abnormal check matching of NV and version.

CA10 fast deposit The left and right sensors in the fourth row of Check communication connection with NV;
24352
module NV are abnormal check matching of NV and version.

219/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit The middle and right sensors in the fourth Check communication connection with NV;
24353
module row of NV are abnormal check matching of NV and version.

CA10 fast deposit Left, middle and right sensors in the fourth Check communication connection with NV;
24354
module row of NV are abnormal check matching of NV and version.

CA10 fast deposit Check communication connection with NV;

24355 Thickness self-calibration fails.
module check matching of NV and version.
CA10 fast deposit
24356 Counterfeit note pause range
module
CA10 fast deposit
24357 Counterfeit note pause range
module
CA10 fast deposit
24358 USB status error
module
CA10 fast deposit
24359 RTC time error
module
CA10 fast deposit
24360 Main control board is downloaded
module
CA10 fast deposit
24361 Main control board download failure
module
CA10 fast deposit
24362 NV currency is not supported
module
CA10 fast deposit
24363 Operator does not log in
module
CA10 fast deposit
24364 USB disk is not inserted in position
module
CA10 fast deposit
24365 Amount error in denomination table of NV
module
CA10 fast deposit
24366 Content error in denomination table of NV
module
CA10 fast deposit
24367 NV recorder is not connected
module
CA10 fast deposit
24368 Error in NV recorder package header
module
CA10 fast deposit
24369 Error in NV recorder data length
module
CA10 fast deposit
24370 NV recorder hard disk is not ready
module
CA10 fast deposit
24371 Error in indexing file of NV recorder
module
CA10 fast deposit
24372 Error in creating folder of NV recorder
module
CA10 fast deposit
24373 Error in writing file of NV recorder
module
CA10 fast deposit
24374 NV recorder buffer is full
module
CA10 fast deposit
24375 NV recorder hard disk is full
module
CA10 fast deposit Error in checking package header before NV
24376
module recorder writes hard disk.
CA10 fast deposit
24377 The acquisition system is not connected.
module
CA10 fast deposit
24378 Error in package header of acquisition system
module
CA10 fast deposit
24379 Error in data length of acquisition system
module
CA10 fast deposit
24380 Hard disk of acquisition system is not ready
module
CA10 fast deposit
24381 Error in indexing file of acquisition system
module

220/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24382 Error in creating folder of acquisition system
module
CA10 fast deposit
24383 Error in writing file of acquisition system
module
CA10 fast deposit
24384 Acquisition system buffer is full
module
CA10 fast deposit
24385 Acquisition system hard disk is full
module
CA10 fast deposit Error in checking package header before
24386
module acquisition system writes hard disk.
CA10 fast deposit
24387 The USB disk system is not collected.
module
CA10 fast deposit
24388 Error in package header of USB disk system
module
CA10 fast deposit
24389 Error in data length of USB disk system
module
CA10 fast deposit
24390 Hard disk of USB disk system is not ready
module
CA10 fast deposit
24391 Error in indexing file of USB disk system
module
CA10 fast deposit
24392 Error in creating folder of USB disk system
module
CA10 fast deposit
24393 Error in writing file of USB disk system
module
CA10 fast deposit
24394 USB disk system buffer is full
module
CA10 fast deposit
24395 USB disk system hard disk is full
module
CA10 fast deposit Error in checking package header before USB
24396
module disk system writes hard disk.
CA10 fast deposit Check whether the solenoid of main control
24397 Fail to read CA10 parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24398 Fail to write CA10 parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24399 CA10 parameter check error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24400 Sorting parameter reading error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24401 Fail to read ATM sorting parameter
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24402 Fail to write ATM sorting parameter
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24403 ATM sorting parameter check error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24404 Fail to read TLR sorting parameter
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24405 Fail to write TLR sorting parameter
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24406 TLR sorting parameter check error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24407 Sorting parameter writing error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24408 Fail to read light adjusting value
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24409 Fail to save light adjusting value
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24410 Fail to check light adjusting value
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24411 Fail to read note control parameters
module board is damaged

221/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check whether the solenoid of main control

24412 Fail to write note control parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24413 Note control parameter check error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24414 Fail to read mode parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24415 Fail to write mode parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24416 Mode parameter check error
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24417 Fail to read IP parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24418 Fail to write IP parameters
module board is damaged
CA10 fast deposit Check whether the solenoid of main control
24419 IP parameter check error
module board is damaged
CA10 fast deposit
24420 Read hardware version number failed
module
CA10 fast deposit
24421 Write hardware version number failed
module
CA10 fast deposit
24422 Hardware version number checking failed
module
CA10 fast deposit
24423 Read REJF failed
module
CA10 fast deposit
24424 Fail to read counterfeit note pause parameter
module
CA10 fast deposit
24425 Fail to write counterfeit note pause parameter
module
CA10 fast deposit
24426 Counterfeit note pause parameter check error
module
CA10 fast deposit
24427 Abnormal 24V power voltage is detected
module
CA10 fast deposit
24428 24V power switch is turned off
module
CA10 fast deposit
24429 CA10 was not matched with NV version
module
CA10 fast deposit
24430 Error code table reading error
module
CA10 fast deposit
24431 Overall command parameter length error
module
CA10 fast deposit Check if foreign matters, locations or cables
24432 E_S001 DARK CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24433 E_U001 DARK CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24434 E_U002 DARK CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24435 E_U003 DARK CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24436 NVTLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24437 NVTRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24438 SLLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24439 SLRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24440 MEDS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24441 Cash-out slot sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24442 Reject slot sensor failure
module are at the sensor

222/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check if foreign matters, locations or cables

24443 Left output slot sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24444 Right output slot sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24445 Reject slot empty sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24446 HPLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24447 HPRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24448 TPFLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24449 TPFRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24450 TPBLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24451 TPBRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24452 SPTS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24453 SPDS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24454 Reject slot disorderly sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24455 GBLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24456 GBLR sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24457 E_S001 PATTERN CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24458 E_U001 PATTERN CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24459 E_U002 PATTERN CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24460 E_U003 PATTERN CHECK ERROR
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24461 NVTLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24462 NVTRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24463 SLLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24464 SLRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24465 MEDS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24466 Exit slot sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24467 Reject slot sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24468 Left output slot sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24469 Right output slot sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24470 Reject slot empty sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24471 HPLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24472 HPRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24473 TPFLS sensor error
module are at the sensor

223/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check if foreign matters, locations or cables

24474 TPFRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24475 TPBLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24476 TPBRS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24477 SPTS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24478 SPDS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24479 Reject slot disorderly sensor failure
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24480 GBLS sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24481 GBRS sensor error
module are at the sensor
CA10 fast deposit
24482 Diverter 1 ECHO ERROR
module
CA10 fast deposit
24483 Diverter 2 ECHO ERROR
module
CA10 fast deposit
24484 Clutch & brake ECHO ERROR
module
CA10 fast deposit
24485 Diverter 1 ECHO ERROR
module
CA10 fast deposit
24486 Diverter 2 ECHO ERROR
module
CA10 fast deposit
24487 Clutch & brake ECHO ERROR
module
CA10 fast deposit
24488 Clutch & brake failure
module
CA10 fast deposit
24489 Input slot separating roller failure
module
CA10 fast deposit
24490 Main transport driving wheel failure
module
CA10 fast deposit
24491 Main transport driving wheel is overspeed
module
CA10 fast deposit Main transport driving wheel moves at a low
24492
module speed
CA10 fast deposit Notes in input slot (before executing
24493 Remove the notes
module command)
CA10 fast deposit Notes in exit stacker 1 (before executing
24494 Remove the notes
module command)
CA10 fast deposit Notes in exit stacker 2 (before executing
24495 Remove the notes
module command)
CA10 fast deposit Notes in reject slot (before executing
24496 Remove the notes
module command)
CA10 fast deposit
24497 Notes are removed from stacker 1
module
CA10 fast deposit
24498 Notes are removed from stacker 2
module
CA10 fast deposit
24499 Outer shutter opening is not in position Check the shutter
module
CA10 fast deposit
24500 Outer shutter closing is not in position Check the shutter
module
CA10 fast deposit
24501 Outer shutter is not locked in position Check the lock-up solenoid
module
CA10 fast deposit
24502 Inner shutter opening is not in position Check the shutter
module
CA10 fast deposit
24503 Inner shutter closing is not in position Check the shutter
module
CA10 fast deposit
24504 Inner shutter is not locked in position Check the lock-up solenoid
module

224/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24505 Outer shutter is opened during counting Check the shutter
module
CA10 fast deposit
24506 Inner shutter is opened during counting Check the shutter
module
CA10 fast deposit Notes are found at MEDS (before the
24507 Check the sensor
module command is executed)
CA10 fast deposit Notes are found at exit slot (before the
24508 Check the sensor
module command is executed)
CA10 fast deposit Notes are found at reject slot (before the
24509 Check the sensor
module command is executed)
CA10 fast deposit Notes are found at NVTLS or NVTRS (after
24510 Check the sensor
module the command is executed)
CA10 fast deposit Notes are found at SLLS or SLRS (after the
24511 Check the sensor
module command is executed)
CA10 fast deposit Notes are found at MEDS (after the command
24512 Check the sensor
module is executed)
CA10 fast deposit Notes are found at exit slot (after the
24513 Check the sensor
module command is executed)
CA10 fast deposit Notes are found at reject slot (after the
24514 Check the sensor
module command is executed)
CA10 fast deposit Notes are found at NVTLS or NVTRS (when
24515 Check the sensor
module stand-by)
CA10 fast deposit Notes are found at SLLS or SLRS (when
24516 Check the sensor
module stand-by)
CA10 fast deposit
24517 Notes are found at MEDS (when stand-by) Check the sensor
module
CA10 fast deposit
24518 Notes are found at exit slot (when stand-by) Check the sensor
module
CA10 fast deposit
24519 Notes are found at reject slot (when stand-by) Check the sensor
module
CA10 fast deposit Note received is not detected by NVTLS or
24520 Check the sensor
module NVTRS
CA10 fast deposit Note received is not detected by SLLS or
24521 Check the sensor
module SLRS
CA10 fast deposit
24522 Notes are found at NVFD Remove the notes
module
CA10 fast deposit
24523 Notes are found at SLLS Remove the notes
module
CA10 fast deposit
24524 Notes are found at MEDS1 Remove the notes
module
CA10 fast deposit
24525 Notes are found at TES1 Remove the notes
module
CA10 fast deposit
24526 Notes are found at MEDS2 Remove the notes
module
CA10 fast deposit
24527 Notes are found atTES2 Remove the notes
module
CA10 fast deposit
24528 Notes are found at RCS Remove the notes
module
CA10 fast deposit
24529 Notes are found at NVFD Remove the notes
module
CA10 fast deposit
24530 Notes are found at SLLS Remove the notes
module
CA10 fast deposit
24531 Notes are found at MEDS1 Remove the notes
module
CA10 fast deposit
24532 Notes are found at TES1 Remove the notes
module
CA10 fast deposit
24533 Notes are found at MEDS2 Remove the notes
module
CA10 fast deposit
24534 Notes are found at TES2 Remove the notes
module

225/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24535 Notes are found at RCS Remove the notes
module
CA10 fast deposit
24536 Notes are found at NVFD Remove the notes
module
CA10 fast deposit
24537 Notes are found at SLLS Remove the notes
module
CA10 fast deposit
24538 Notes are found at MEDS1 Remove the notes
module
CA10 fast deposit
24539 Notes are found at TES1 Remove the notes
module
CA10 fast deposit
24540 Notes are found at MEDS2 Remove the notes
module
CA10 fast deposit
24541 Notes are found at MEDS1 Remove the notes
module
CA10 fast deposit
24542 Notes are found at RCS Remove the notes
module
CA10 fast deposit Number of notes at NS input slot is smaller
24543 Initialization
module than NV count
CA10 fast deposit Number of notes at NS input slot is larger
24544 Initialization
module than NV count
CA10 fast deposit Number of notes at all output slots is smaller
24545 Initialization
module than NV count
CA10 fast deposit Number of notes at all output slots is larger
24546 Initialization
module than NV count
CA10 fast deposit Number of notes at NS input slot is smaller
24547 Initialization
module than sum of counts of all output slots

CA10 fast deposit Number of notes at NS input slot is larger

24548 Initialization
module than sum of counts of all output slots
CA10 fast deposit Hard count in output slot 1 is less than soft
24549 Initialization
module count of diverter 1
CA10 fast deposit Hard count in output slot 1 is more than soft
24550 Initialization
module count of diverter 1
CA10 fast deposit Hard count in output slot 2 is less than soft
24551 Initialization
module count of diverter 2
CA10 fast deposit Hard count in output slot 2 is more than soft
24552 Initialization
module count of diverter 2
CA10 fast deposit NV count is inconsistent with count of note
24553 Initialization
module sorting
CA10 fast deposit The note that shall not pass through NVFD is
24554 Initialization
module detected
CA10 fast deposit The note that shall not pass through NVRD is
24555 Initialization
module detected
CA10 fast deposit The note that shall not pass through NFT1 is
24556 Initialization
module detected
CA10 fast deposit The note that shall not pass through NSC1 is
24557 Initialization
module detected
CA10 fast deposit The note that shall not pass through NFT2 is
24558 Initialization
module detected.
CA10 fast deposit The note that shall not pass through NSC2 is
24559 Initialization
module detected
CA10 fast deposit The note that shall not pass through RJCS is
24560 Initialization
module detected
CA10 fast deposit Notes are detected to stay between NSID and
24561 Initialization
module NVFD for too long time
CA10 fast deposit Notes are detected to stay between NVFD and
24562 Initialization
module NVRD for too long time
CA10 fast deposit Notes are detected to stay between NVRD
24563 Initialization
module and NFT1 for too long time

226/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Notes are detected to stay between NFT1 and
24564 Initialization
module NFT2 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24565 Initialization
module NSC1 for too long time
CA10 fast deposit Notes are detected to stay between NFT2 and
24566 Initialization
module NSC2 for too long time
CA10 fast deposit Notes are detected to stay between NFT2 and
24567 Initialization
module RJCS for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24568 Initialization
module NSC2 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24569 Initialization
module RJCS for too long time
CA10 fast deposit Notes are detected to stay between NVFD and
24570 Initialization
module NFT1 for too long time
CA10 fast deposit Notes are detected to stay between NSID and
24571 Initialization
module NVFD for too long time
CA10 fast deposit Notes are detected to stay between NVFD and
24572 Initialization
module NVRD for too long time
CA10 fast deposit Notes are detected to stay between NVRD
24573 Initialization
module and NFT1 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24574 Initialization
module NFT2 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24575 Initialization
module NSC1 for too long time
CA10 fast deposit Notes are detected to stay between NFT2 and
24576 Initialization
module NSC2 for too long time
CA10 fast deposit Notes are detected to stay between NFT2 and
24577 Initialization
module RJCS for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24578 Initialization
module NSC2 for too long time
CA10 fast deposit Notes are detected to stay between NFT1 and
24579 Initialization
module RJCS for too long time
CA10 fast deposit Notes are detected to stay between NVFD and
24580 Initialization
module NFT1 for too long time
CA10 fast deposit Notes are detected to stay at NVFD for too
24581 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NVRD for too
24582 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NFT1 for too
24583 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NSC1 for too
24584 Initialization
module long time
CA10 fast deposit Notes are detected to stay at RJCS for too
24585 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NVFD for too
24586 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NVRD for too
24587 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NFT1 for too
24588 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NSC1 for too
24589 Initialization
module long time
CA10 fast deposit Notes are detected to stay at RJCS for too
24590 Initialization
module long time
CA10 fast deposit
24591
module
CA10 fast deposit
24592
module
CA10 fast deposit
24593
module

227/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24594
module
CA10 fast deposit
24595
module
CA10 fast deposit
24596
module
CA10 fast deposit
24597
module
CA10 fast deposit Error returned for failure in receiving
24598 Retry
module command
CA10 fast deposit The count of previous note transaction is not
24599 Get the count of previous note transaction.
module got
CA10 fast deposit
24600 Module is busing Re-send the command
module
CA10 fast deposit
24601 Undefined error
module
CA10 fast deposit
24602 Unsupported command
module
CA10 fast deposit
24603 Invalid parameter Check whether the parameters are valid
module
CA10 fast deposit
24604 Calling procedure error
module
CA10 fast deposit
24606 24606 Security audit error Retry
module
CA10 fast deposit
24611 Communication is not set Call the iSetCommPara interface and retry
module
CA10 fast deposit
24612 Configuration file error Check the configuration files
module
CA10 fast deposit
24613 communication configuration error Check the communication configuration
module
CA10 fast deposit
24614 Command sending error Check the communication cable
module
CA10 fast deposit
24616 Data received is wrong Check the communication cable
module
CA10 fast deposit Error when receiving notes information
24617 Retry or update the software
module interface data
CA10 fast deposit Error when receiving notes information
24618 Retry or update the software
module extension interface data
CA10 fast deposit
24619 Waiting response timeout Check the communication cable
module
CA10 fast deposit
24620 Fail to open file Check the file is exist or not
module
CA10 fast deposit
24621 Fail to open file Check the file is exist or not
module
CA10 fast deposit
24622 Verification header fails Initialize and retry
module
CA10 fast deposit
24623 Verification device fails Initialize and retry
module
CA10 fast deposit
24624 Maximum length is exceeded Initialize and retry
module
CA10 fast deposit
24625 Minimum length is not met Initialize and retry
module
CA10 fast deposit ID of counting transaction does not match ID
24626 Initialize and retry
module of getting count
CA10 fast deposit Check if foreign matters, locations or cables
24630 ACSL sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24631 ACSR sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24632 GMSL sensor error
module are at the sensor

228/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit Check if foreign matters, locations or cables

24633 GMSR sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24634 ACSL sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24635 ACSR sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24636 GMSL sensor error
module are at the sensor
CA10 fast deposit Check if foreign matters, locations or cables
24637 GMSR sensor error
module are at the sensor
CA10 fast deposit Notes are found at NFT2 (before executing
24638 Remove the notes
module command)
CA10 fast deposit Notes are found at NSC2 (before executing
24639 Remove the notes
module command)
CA10 fast deposit Notes are found at NFT2 (after executing
24640 Remove the notes
module command)
CA10 fast deposit )Notes are found at NSC2 (after executing
24641 Remove the notes
module command)
CA10 fast deposit
24642 Notes are found at NFTS (when stand-by) Remove the notes
module
CA10 fast deposit
24643 Notes are found at NSC2 (when stand-by) Remove the notes
module
CA10 fast deposit Notes are detected to stay at NFT2 for too
24644 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NSC2 for too
24645 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NFT2 for too
24646 Initialization
module long time
CA10 fast deposit Notes are detected to stay at NSC2 for too
24647 Initialization
module long time
CA10 fast deposit
24648 Note is detected at escrow inlet after deposit Notify background personnel
module
CA10 fast deposit Note is still detected at escrow inlet after
24649 Notify background personnel
module deposit
CA10 fast deposit
24650 Error of checking file Check the file
module
CA10 fast deposit Error of serial communication (between arm
24651 Retry
module and app of main control board)
CA10 fast deposit
24652 Error of reading files from USB disk Check the files in USB disk
module
CA10 fast deposit
24653 Error of transferring files through network Test network connection
module
CA10 fast deposit
24654 Error of entering download mode Check main control board
module
CA10 fast deposit No redundant space application, insufficient
24655 Restart is recommended
module ram space at arm side
CA10 fast deposit Resetting main control board failed
24656 Retry
module (bootloader is inaccessible)
CA10 fast deposit Error of serial communication (between arm
24657 Retry
module and bootloader of main control board)
CA10 fast deposit
24658 Note is detected at SESL after deposit Notify background personnel
module
CA10 fast deposit
24659 Note is detected at SESR after deposit Notify background personnel
module
CA10 fast deposit
24660 Note is detected at GBSL after deposit Notify background personnel
module
CA10 fast deposit
24661 Note is detected at GBSR after deposit Notify background personnel
module
CA10 fast deposit
24662 Note is detected at GMSL after deposit Notify background personnel
module

229/931
State
Error Code Type Description Recommended Solution
Code

CA10 fast deposit

24663 Note is detected at GMSR after deposit Notify background personnel
module
CA10 fast deposit
24664 Note is still detected at SESL after deposit Notify background personnel
module
CA10 fast deposit
24665 Note is still detected at SESRafter deposit Notify background personnel
module
CA10 fast deposit
24666 Note is still detected at HPLS after deposit Notify background personnel
module
CA10 fast deposit
24667 Note is still detected at HPRS after deposit Notify background personnel
module
CA10 fast deposit
24668 Note is still detected at TPFLS after deposit Notify background personnel
module
CA10 fast deposit
24669 Note is still detected at TPFRS after deposit Notify background personnel
module
CA10 fast deposit
24670 Note is still detected at TPBLS after deposit Notify background personnel
module
CA10 fast deposit
24671 Note is still detected at TPBRS after deposit Notify background personnel
module
CA10 fast deposit
24672 Note is still detected at SPTS after deposit Notify background personnel
module
CA10 fast deposit
24673 Note is still detected at SPDS after deposit Notify background personnel
module
Get no information about note when
25101 CRM9250N module Do noting
validating
25110 CRM9250N module Other warning Do noting
Prompt customer to take away the note and
25111 CRM9250N module input slot fail to separate notes
place it properly
Prompt customer to take away the note and
25112 CRM9250N module Note is improperly placed at slot
place it properly
25113 CRM9250N module No note is in input slot Prompt no notes

25114 CRM9250N module No note in exit slot Prompt no notes

Number of notes in input slot reaches the
25115 CRM9250N module Execute deposit or cancel deposit
limit
Prompt customer to take away the note and
25116 CRM9250N module Extra-narrow note is detected at input slot
place it properly
Prompt customer to take away the note and
25117 CRM9250N module Extra-skew note is detected at input slot
place it properly
Prompt customer to take away the note and
25118 CRM9250N module Note with holes is detected at input slot
place it properly
Number of continuously rejected notes
25119 CRM9250N module Execute deposit or cancel deposit
exceeds the limit while counting
Number of deposited notes exceeds the limit
25120 CRM9250N module Execute deposit or cancel deposit
while counting
Total number of notes rejected exceeds preset
25121 CRM9250N module Execute deposit or cancel deposit
number
Upper layer handles the abnormality
25122 CRM9250N module Notes rejected during counting
depending on business process

Upper layer handles the abnormality

25123 CRM9250N module Notes at slot upon end of command
depending on business process

25124 CRM9250N module Counting again Banks bidding requirements

25125 CRM9250N module Withdraw again Banks bidding requirements

25161 CRM9250N module Number of notes in escrow reaches limit Execute deposit or cancel deposit

230/931
State
Error Code Type Description Recommended Solution
Code

CRM9250N
25162 Escrow tape is full Execute or cancel the deposit
module
Update cassette status and stop dispensing
25211 CRM9250N module RC1 null
note from the cassette
Update cassette status and stop dispensing
25212 CRM9250N module RC2 null
note from the cassette
Update cassette status and stop dispensing
25213 CRM9250N module RC3 null
note from the cassette
Update cassette status and stop dispensing
25214 CRM9250N module RC4 null
note from the cassette
Update cassette status and stop dispensing
25215 CRM9250N module ATC null
note from the cassette
25216 CRM9250N module RC1 full Update cassette status

25217 CRM9250N module RC2 full Update cassette status

25218 CRM9250N module RC3 full Update cassette status

25219 CRM9250N module RC4 full Update cassette status

25220 CRM9250N module ATC full Update cassette status

25221 CRM9250N module AC is almost full Update cassette status

25222 CRM9250N module RC1 is almost full Update cassette status

25223 CRM9250N module RC2 is almost full Update cassette status

25224 CRM9250N module RC3 is almost full Update cassette status

25225 CRM9250N module RC4 is almost full Update cassette status

25226 CRM9250N module ATC is almost full Update cassette status

25227 CRM9250N module AC1 full Update cassette status

25228 CRM9250N AC2 is full Update the cassette status
25229 CRM9250N RC5 is full Update the cassette status
25230 CRM9250N RC6 is full Update the cassette status
25231 CRM9250N module Abnormal LRB detected Ignore it without processing or record in logs
25232 CRM9250N RC7 is full Update the cassette status
25233 CRM9250N RC8 is full Update the cassette status
25234 CRM9250N RC9 is full Update the cassette status
25235 CRM9250N RC10 is full Update the cassette status
25236 CRM9250N AC2 is to be full Update the cassette status
25237 CRM9250N RC5 is to be full Update the cassette status
25238 CRM9250N RC6 is to be full Update the cassette status
25239 CRM9250N RC7 is to be full Update the cassette status
25240 CRM9250N RC8 is to be full Update the cassette status
Audit process, obtaining OCR information by
25241 CRM9250N module Perform initialization and restart audit
upper layer times out

At the time of the audit, the denominations of

25242 CRM9250N module the notes issued from the RC boxes were not Discontinue audit.
consistent.

25243 CRM9250N module RC1 continuous refusals to excess notes. Discontinue audit.

231/931
State
Error Code Type Description Recommended Solution
Code

25244 CRM9250N module RC2 continuously rejected too many notes. Discontinue audit.

25245 CRM9250N module RC3 continuously rejected too many notes. Discontinue audit.

25246 CRM9250N module ATC continuously rejected too many notes. Discontinue audit.
25247 CRM9250N RC9 is to be full Update the cassette status
25248 CRM9250N RC10 is to be full Update the cassette status
25249 CRM9250N module ATC continuously refuses too many notes Stop audit

25250 CRM9250N module RC5 continuously refuses too many notes Stop audit

25251 CRM9250N module RC6 continuously refuses too many notes Stop audit

25252 CRM9250N module RC7 continuously refuses too many notes Stop audit

25253 CRM9250N module RC8 continuously refuses too many notes Stop audit

25254 CRM9250N module RC9 continuously refuses too many notes Stop audit

25255 CRM9250N module RC10 continuously refuses too many notes Stop audit
Number of notes consecutively rejected by
25256 CRM9250N Stop audit
RC11 is over the limit
Number of notes consecutively rejected by
25257 CRM9250N Stop audit
RC12 is over the limit
Number of notes consecutively rejected by
25258 CRM9250N Stop audit
RC13 is over the limit
Number of notes consecutively rejected by
25259 CRM9250N Stop audit
RC14 is over the limit
Number of notes consecutively rejected by
25260 CRM9250N Stop audit
RC15 is over the limit
Number of notes consecutively rejected by
25261 CRM9250N Stop audit
RC16 is over the limit
Update the cassette status, and take no notes
25262 CRM9250N RC5 is empty
from this cassette further
Update the cassette status, and take no notes
25263 CRM9250N RC6 is empty
from this cassette further
Update the cassette status, and take no notes
25264 CRM9250N RC7 is empty
from this cassette further
Update the cassette status, and take no notes
25265 CRM9250N RC8 is empty
from this cassette further
Update the cassette status, and take no notes
25266 CRM9250N RC9 is empty
from this cassette further
Update the cassette status, and take no notes
25267 CRM9250N RC10 is empty
from this cassette further
Update the cassette status, and take no notes
25268 CRM9250N RC11 is empty
from this cassette further
Update the cassette status, and take no notes
25269 CRM9250N RC12 is empty
from this cassette further
Update the cassette status, and take no notes
25270 CRM9250N RC13 is empty
from this cassette further
Update the cassette status, and take no notes
25271 CRM9250N RC14 is empty
from this cassette further
Update the cassette status, and take no notes
25272 CRM9250N RC15 is empty
from this cassette further
Update the cassette status, and take no notes
25273 CRM9250N RC16 is empty
from this cassette further
25274 CRM9250N RC11 is full Update the cassette status
25275 CRM9250N RC12 is full Update the cassette status
25276 CRM9250N RC13 is full Update the cassette status

232/931
State
Error Code Type Description Recommended Solution
Code

25277 CRM9250N RC14 is full Update the cassette status

25278 CRM9250N RC15 is full Update the cassette status
25279 CRM9250N RC16 is full Update the cassette status
25280 CRM9250N RC11 is to be full Update the cassette status
25281 CRM9250N RC12 is to be full Update the cassette status
25282 CRM9250N RC13 is to be full Update the cassette status
25283 CRM9250N RC14 is to be full Update the cassette status
25284 CRM9250N RC15 is to be full Update the cassette status
25285 CRM9250N RC16 is to be full Update the cassette status
25301 CRM9250N module Error of command sequence Correct calling process

25302 CRM9250N module Parameter error Correct input parameter

25303 CRM9250N module Fail to allocate memory Software problem, contact supplier

Check for abnormal connection to

25400 CRM9250N module Fail to communicate with NV board communication cable of NV or abnormality
of communication configuration

25401 CRM9250N module Fail to recognize the serial number image Software problem, contact supplier

25402 CRM9250N module Fail to save serial number image Software problem, contact supplier

25403 CRM9250N module Fail to delete image file Retry

25404 CRM9250N module Fail to load OCR dynamic library Software problem, contact supplier

25405 CRM9250N module Data retrieval failed Software problem, contact supplier

25406 CRM9250N module Fail to operate data library Software problem, contact supplier

25407 CRM9250N module Fail to operate the SQL file Software problem, contact supplier

Database backup is in progress, please retry

25408 CRM9250N module later (the error code only involves with the Retry
retrieval related to sequence number)
Shield the invalid cassette and then initialize
25409 CRM9250N RC11 pressure plate reset is timed out
unit
Shield the invalid cassette and then initialize
25410 CRM9250N RC12 pressure plate reset is timed out
unit
Shield the invalid cassette and then initialize
25411 CRM9250N RC13 pressure plate reset is timed out
unit
Shield the invalid cassette and then initialize
25412 CRM9250N RC14 pressure plate reset is timed out
unit
Shield the invalid cassette and then initialize
25413 CRM9250N RC15 pressure plate reset is timed out
unit
Shield the invalid cassette and then initialize
25414 CRM9250N RC16 pressure plate reset is timed out
unit
Shield the invalid cassette and then initialize
25415 CRM9250N RC11 pressure plate raising is timed out
unit
Shield the invalid cassette and then initialize
25416 CRM9250N RC12 pressure plate raising is timed out
unit
Shield the invalid cassette and then initialize
25417 CRM9250N RC13 pressure plate raising is timed out
unit
Shield the invalid cassette and then initialize
25418 CRM9250N RC14 pressure plate raising is timed out
unit
Shield the invalid cassette and then initialize
25419 CRM9250N RC15 pressure plate raising is timed out
unit
Shield the invalid cassette and then initialize
25420 CRM9250N RC16 pressure plate raising is timed out
unit

233/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

25421 CRM9250N RC11 pressure plate decline failure
unit
Shield the invalid cassette and then initialize
25422 CRM9250N RC12 pressure plate decline failure
unit
Shield the invalid cassette and then initialize
25423 CRM9250N RC13 pressure plate decline failure
unit
Shield the invalid cassette and then initialize
25424 CRM9250N RC14 pressure plate decline failure
unit
Shield the invalid cassette and then initialize
25425 CRM9250N RC15 pressure plate decline failure
unit
Shield the invalid cassette and then initialize
25426 CRM9250N RC16 pressure plate decline failure
unit
Shield the invalid cassette and then initialize
25427 CRM9250N RC11 motor error
unit
Shield the invalid cassette and then initialize
25428 CRM9250N RC12 motor error
unit
Shield the invalid cassette and then initialize
25429 CRM9250N RC13 motor error
unit
Shield the invalid cassette and then initialize
25430 CRM9250N RC14 motor error
unit
Shield the invalid cassette and then initialize
25431 CRM9250N RC15 motor error
unit
Shield the invalid cassette and then initialize
25432 CRM9250N RC16 motor error
unit
Shield the invalid cassette and then initialize
25433 CRM9250N RC11 sheet roller reset failure
unit
Shield the invalid cassette and then initialize
25434 CRM9250N RC12 sheet roller reset failure
unit
Shield the invalid cassette and then initialize
25435 CRM9250N RC13 sheet roller reset failure
unit
Shield the invalid cassette and then initialize
25436 CRM9250N RC14 sheet roller reset failure
unit
Shield the invalid cassette and then initialize
25437 CRM9250N RC15 sheet roller reset failure
unit
Shield the invalid cassette and then initialize
25438 CRM9250N RC16 sheet roller reset failure
unit
Shield the invalid cassette and then initialize
25439 CRM9250N RC11 fail to separate notes
unit
Shield the invalid cassette and then initialize
25440 CRM9250N RC12 fail to separate notes
unit
Shield the invalid cassette and then initialize
25441 CRM9250N RC13 fail to separate notes
unit
Shield the invalid cassette and then initialize
25442 CRM9250N RC14 fail to separate notes
unit
Shield the invalid cassette and then initialize
25443 CRM9250N RC15 fail to separate notes
unit
Shield the invalid cassette and then initialize
25444 CRM9250N RC16 fail to separate notes
unit
Shield the invalid cassette and then initialize
25445 CRM9250N RC11 does not exist
unit
Shield the invalid cassette and then initialize
25446 CRM9250N RC12 does not exist
unit
Shield the invalid cassette and then initialize
25447 CRM9250N RC13 does not exist
unit
Shield the invalid cassette and then initialize
25448 CRM9250N RC14 does not exist
unit
Shield the invalid cassette and then initialize
25449 CRM9250N RC15 does not exist
unit
Shield the invalid cassette and then initialize
25450 CRM9250N RC16 does not exist
unit
Shield the invalid cassette and then initialize
25451 CRM9250N RC11 is full
unit

234/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

25452 CRM9250N RC12 is full
unit
Shield the invalid cassette and then initialize
25453 CRM9250N RC13 is full
unit
Shield the invalid cassette and then initialize
25454 CRM9250N RC14 is full
unit
Shield the invalid cassette and then initialize
25455 CRM9250N RC15 is full
unit
Shield the invalid cassette and then initialize
25456 CRM9250N RC16 is full
unit
RC11 is empty, but the withdrawn notes do Initialize the module, and select other
25457 CRM9250N
not reach the specified quantity cassette to dispense the notes

RC12 is empty, but the withdrawn notes do Initialize the module, and select other
25458 CRM9250N
not reach the specified quantity cassette to dispense the notes

RC13 is empty, but the withdrawn notes do Initialize the module, and select other
25459 CRM9250N
not reach the specified quantity cassette to dispense the notes

RC14 is empty, but the withdrawn notes do Initialize the module, and select other
25460 CRM9250N
not reach the specified quantity cassette to dispense the notes

RC15 is empty, but the withdrawn notes do Initialize the module, and select other
25461 CRM9250N
not reach the specified quantity cassette to dispense the notes

RC16 is empty, but the withdrawn notes do Initialize the module, and select other
25462 CRM9250N
not reach the specified quantity cassette to dispense the notes
Number of notes consecutively rejected by
25463 CRM9250N Initialize the module
RC11 is over the limit
Number of notes consecutively rejected by
25464 CRM9250N Initialize the module
RC12 is over the limit
Number of notes consecutively rejected by
25465 CRM9250N Initialize the module
RC13 is over the limit
Number of notes consecutively rejected by
25466 CRM9250N Initialize the module
RC14 is over the limit
Number of notes consecutively rejected by
25467 CRM9250N Initialize the module
RC15 is over the limit
Number of notes consecutively rejected by
25468 CRM9250N Initialize the module
RC16 is over the limit
Accumulative number of notes rejected by
25469 CRM9250N Initialize the module
RC11 is over the limit
Accumulative number of notes rejected by
25470 CRM9250N Initialize the module
RC12 is over the limit
Accumulative number of notes rejected by
25471 CRM9250N Initialize the module
RC13 is over the limit
Accumulative number of notes rejected by
25472 CRM9250N Initialize the module
RC14 is over the limit
Accumulative number of notes rejected by
25473 CRM9250N Initialize the module
RC15 is over the limit
Accumulative number of notes rejected by
25474 CRM9250N Initialize the module
RC16 is over the limit
Number of notes dispensed from RC11 is
25475 CRM9250N Initialize the module
above the specified number

Number of notes dispensed from RC12 is

25476 CRM9250N Initialize the module
above the specified number

Number of notes dispensed from RC13 is

25477 CRM9250N Initialize the module
above the specified number

235/931
State
Error Code Type Description Recommended Solution
Code

Number of notes dispensed from RC14 is

25478 CRM9250N Initialize the module
above the specified number

Number of notes dispensed from RC15 is

25479 CRM9250N Initialize the module
above the specified number

Number of notes dispensed from RC16 is

25480 CRM9250N Initialize the module
above the specified number

Number of notes dispensed from RC11 is

25481 CRM9250N Initialize the module
below the specified number

Number of notes dispensed from RC12 is

25482 CRM9250N Initialize the module
below the specified number

Number of notes dispensed from RC13 is

25483 CRM9250N Initialize the module
below the specified number

Number of notes dispensed from RC14 is

25484 CRM9250N Initialize the module
below the specified number

Number of notes dispensed from RC15 is

25485 CRM9250N Initialize the module
below the specified number

Number of notes dispensed from RC16 is

25486 CRM9250N Initialize the module
below the specified number
“RC setting” parameter error of RC11
25487 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“RC setting” parameter error of RC12
25488 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“RC setting” parameter error of RC13
25489 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“RC setting” parameter error of RC14
25490 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“RC setting” parameter error of RC15
25491 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“RC setting” parameter error of RC16
25492 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“Cassette type” setting error of RC11
25493 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“Cassette type” setting error of RC12
25494 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“Cassette type” setting error of RC13
25495 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“Cassette type” setting error of RC14
25496 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“Cassette type” setting error of RC15
25497 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
“Cassette type” setting error of RC16
25498 CRM9250N Initialize the module, and reset the parameter
(parameter undefined)
The module receives a wrong command and
25501 CRM9250N module expects to receive the command Initial the unit
“Initialization setting”

The module receives a wrong command and

25502 CRM9250N module expects to receive the command “Obtain Initial the unit
cassette information"
The module receives a wrong command and
25503 CRM9250N module expects to receive the command Initial the unit
“Initialization”

236/931
State
Error Code Type Description Recommended Solution
Code

The module receives a wrong command after

25504 CRM9250N module executing the command “Deposit Initial the unit
Preparation”
The module receives a wrong command after
25505 CRM9250N module executing the command “Withdrawal Initial the unit
Preparation”

The module receives a wrong command after

25506 CRM9250N module executing the command “Preparation for the Initial the unit
next transaction”

The module receives a wrong command after

25507 CRM9250N module Initial the unit
executing the command “Withdrawal”

The module receives a wrong command after

25508 CRM9250N module Initial the unit
executing the command “Delivery”
unit received a wrong command after
25509 CRM9250N module Initial the unit
command "retract NF"
The module receives a wrong command after
25510 CRM9250N module Initial the unit
executing the command “Counting”

The module receives a wrong command after

25511 CRM9250N module Initial the unit
executing the command “Deposit”
The module receives a wrong command after
25512 CRM9250N module executing the command “Deposit Initial the unit
cancelation”
unit received a wrong command after
25513 CRM9250N module Initial the unit
command "retract NE"
The module receives a wrong command after
25514 CRM9250N module Initial the unit
executing the command “Audit”

The module receives a wrong command after

25515 CRM9250N module Initial the unit
executing the command “Obtain audit result”
25516 CRM9250N DRC internal communication error Initialize the module
Internal stepping motor turn-on error of
25517 CRM9250N Initialize the module
expansion cassette
Internal stepping motor turn-off error of
25518 CRM9250N Initialize the module
expansion cassette
Internal DC motor turn-on error of expansion
25519 CRM9250N Initialize the module
cassette
Internal DC motor turn-off error of expansion
25520 CRM9250N Initialize the module
cassette
Internal electromagnet control error of
25521 CRM9250N Initialize the module
expansion cassette
Internal communication error of expansion
25522 CRM9250N Initialize the module
cassette
Notes over width limit are detected by
25523 CRM9250N Initialize the module
withdrawal SF17
Large roller tapes are used up, but there are
25524 CRM9250N Initialize the module
still notes in NE
RC11 SR01 detects the leaving of unknown
25559 CRM9250N Initialize the module
notes
RC12 SR01 detects the leaving of unknown
25560 CRM9250N Initialize the module
notes
RC13 SR01 detects the leaving of unknown
25561 CRM9250N Initialize the module
notes
RC14 SR01 detects the leaving of unknown
25562 CRM9250N Initialize the module
notes
RC15 SR01 detects the leaving of unknown
25563 CRM9250N Initialize the module
notes

237/931
State
Error Code Type Description Recommended Solution
Code

RC16 SR01 detects the leaving of unknown

25564 CRM9250N Initialize the module
notes
RC11 SR01 detects the early arrival of
25565 CRM9250N Initialize the module
unknown notes
RC12 SR01 detects the early arrival of
25566 CRM9250N Initialize the module
unknown notes
RC13 SR01 detects the early arrival of
25567 CRM9250N Initialize the module
unknown notes
RC14 SR01 detects the early arrival of
25568 CRM9250N Initialize the module
unknown notes
RC15 SR01 detects the early arrival of
25569 CRM9250N Initialize the module
unknown notes
RC16 SR01 detects the early arrival of
25570 CRM9250N Initialize the module
unknown notes
Shield the invalid cassette and then initialize
25571 CRM9250N Note jamming in RC11 SR01
unit
Shield the invalid cassette and then initialize
25572 CRM9250N Note jamming in RC12 SR01
unit
Shield the invalid cassette and then initialize
25573 CRM9250N Note jamming in RC13 SR01
unit
Shield the invalid cassette and then initialize
25574 CRM9250N Note jamming in RC14 SR01
unit
Shield the invalid cassette and then initialize
25575 CRM9250N Note jamming in RC15 SR01
unit
Shield the invalid cassette and then initialize
25576 CRM9250N Note jamming in RC16 SR01
unit
retracted notes from roller do not enter
25577 CRM9250N Initialize the module
cassette
Use the cassette of other type, and initialize
25578 CRM9250N AC1 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25579 CRM9250N RC1 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25580 CRM9250N RC2 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25581 CRM9250N RC3 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25582 CRM9250N RC4 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25583 CRM9250N Cassette of unknown type is inserted in AC1
the module
Use the cassette of other type, and initialize
25584 CRM9250N Cassette of unknown type is inserted in RC1
the module
Use the cassette of other type, and initialize
25585 CRM9250N Cassette of unknown type is inserted in RC2
the module
Use the cassette of other type, and initialize
25586 CRM9250N Cassette of unknown type is inserted in RC3
the module
Use the cassette of other type, and initialize
25587 CRM9250N Cassette of unknown type is inserted in RC4
the module
RC failed to separate notes (the wing wheel is
25588 CRM9250N module Initial the unit
not in place)
Notes are rejected for many times during
25589 CRM9250N Initialize the module
audit
Shield the invalid cassette and then initialize
25590 CRM9250N RC11 pressure plate error
unit
Shield the invalid cassette and then initialize
25591 CRM9250N RC12 pressure plate error
unit
Shield the invalid cassette and then initialize
25592 CRM9250N RC13 pressure plate error
unit
Shield the invalid cassette and then initialize
25593 CRM9250N RC14 pressure plate error
unit
Shield the invalid cassette and then initialize
25594 CRM9250N RC15 pressure plate error
unit

238/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

25595 CRM9250N RC16 pressure plate error
unit
“Clear OCR” parameter check error in the Initialize unit and send correct parameter
25601 CRM9250N module
command “Initialization setting” command

“Empty note configured” parameter check Initialize unit and send correct parameter
25602 CRM9250N module
error in the command “Initialization setting” command

“Cassette configuration” parameter check Initialize unit and send correct parameter
25603 CRM9250N module
error in the command “Initialization setting” command
“Total number of currency types” is beyond
Initialize unit and send correct parameter
25604 CRM9250N module the range in the command “Initialization
command
setting”
“Deposit mode” parameter check error in the Initialize unit and send correct parameter
25605 CRM9250N module
command “Deposit” command
“Deposit limit” parameter check error in the Initialize unit and send correct parameter
25606 CRM9250N module
command “Deposit” command
Parameter “Total number of rejected notes” is Initialize unit and send correct parameter
25607 CRM9250N module
beyond the range in the command “Deposit” command

“Validation mode” parameter check error in Initialize unit and send correct parameter
25608 CRM9250N module
the command “Deposit cancellation” command

“Withdrawal mode” parameter check error in Initialize unit and send correct parameter
25609 CRM9250N module
the command “Withdrawal” command

“Validation mode” parameter check error in Initialize unit and send correct parameter
25610 CRM9250N module
the command “Withdrawal” command

Parameter “Number of withdrawn notes” is Initialize unit and send correct parameter
25611 CRM9250N module
beyond the range in the command “Deposit” command
“verification mode” parameter error in the Initialize unit and send correct parameter
25612 CRM9250N module
retract comamnd command
“retracting area” parameter error in the retract Initialize unit and send correct parameter
25613 CRM9250N module
command command
“Audit direction” parameter error in the Initialize unit and send correct parameter
25614 CRM9250N module
command “Audit” command
“Audit mode” parameter error in the Initialize unit and send correct parameter
25615 CRM9250N module
command “Audit” command
“Audit cassette” parameter error in the Initialize unit and send correct parameter
25616 CRM9250N module
command “Audit” command
Cassette specified for withdrawal is absent in Initialize unit and send correct parameter
25617 CRM9250N module
the command “Withdrawal” command

Cassette specified for withdrawal empty in Initialize unit and send correct parameter
25618 CRM9250N module
the command “Withdrawal” command

Notes cannot be withdrawn from the cassette

Initialize unit and send correct parameter
25619 CRM9250N module specified for withdrawal in the command
command
“Withdrawal”

Cassette specified for withdrawal abnormal in Initialize unit and send correct parameter
25620 CRM9250N module
the command “Withdrawal” command

Transport speed parameter setting error in the Initialize unit and send correct parameter
25621 CRM9250N module
command “Initialization setting” command
Cassette specified for audit is not empty in Initialize unit and send correct parameter
25622 CRM9250N module
the command “Audit” command

239/931
State
Error Code Type Description Recommended Solution
Code

The audit cassette is not empty in the Initialize unit and send correct parameter
25623 CRM9250N module
command “Audit” command
The cassette specified for audit cannot be DC Initialize unit and send correct parameter
25624 CRM9250N module
cassette in the command “Audit” command

Note in slot and withdrawal parameter setting Initialize unit and send correct parameter
25625 CRM9250N module
error in the command “Initialization setting” command

ATC reuse parameter setting error in the Initialize unit and send correct parameter
25626 CRM9250N module
command “Initialization setting” command

Setting error of parameter for continuously

Initialize unit and send correct parameter
25627 CRM9250N module rejected and counted notes in the command
command
“Initialization setting”
Cassette specified for audit is absent in the Initialize unit and send correct parameter
25628 CRM9250N module
command “Audit” command
Notes cannot be withdrawn from the specified Initialize unit and send correct parameter
25629 CRM9250N module
cassette before command execution command
Cassette specified for audit is abnormal in the Initialize unit and send correct parameter
25630 CRM9250N module
command “Audit” command
“ECB configuration” parameter setting error Initialize unit and send correct parameter
25631 CRM9250N module
in the command “Initialization setting” command
“Motor number” parameter error in the Initialize unit and send correct parameter
25632 CRM9250N module
command “Motor control” command
“Motor direction” parameter error in the Initialize unit and send correct parameter
25633 CRM9250N module
command “Motor control” command
“solenoid number” parameter error in the Initialize unit and send correct parameter
25634 CRM9250N module
command “solenoid control” command
“Control mode” parameter error in the Initialize unit and send correct parameter
25635 CRM9250N module
command “solenoid control” command
“Cassette number” parameter error in the
Initialize unit and send correct parameter
25636 CRM9250N module command “Obtain cassette currency
command
information”
The RC cassette specified for withdrawal is Initialize unit and send correct parameter
25637 CRM9250N module
empty before command execution command
The audit cassette is empty before command Initialize unit and send correct parameter
25638 CRM9250N module
execution command
“Note code strategy” setting error in the Initialize the module, and send a correct
25639 CRM9250N
command “Initialization setting” parameter command
Deposit-only command parameter setting Initialize the module, and send a correct
25640 CRM9250N
error parameter command
“DRC cassette setup” parameter check error Initialize the module, and send a correct
25641 CRM9250N
in the command “Initialization setting” parameter command

“DRC frame setup” parameter check error in Initialize the module, and send a correct
25642 CRM9250N
the command “Initialization setting” parameter command

The cassette specified for audit cannot be Initialize the module, and send a correct
25643 CRM9250N
DRC cassette in the command “Audit” parameter command
All RC are disabled in the "Retract" Initialize the module, and send a correct
25644 CRM9250N
command parameter command
All RCs are disabled in the "Deposit" Initialize the module, and send a correct
25645 CRM9250N
command parameter command

240/931
State
Error Code Type Description Recommended Solution
Code

Cassette to be deposit in is full before the

Initialize unit, and send a correct parameter
25646 CRM9250N module instruction is executed (112E).
command
Failed to get driver board version (2AF1)

Cassette priority setting error before

Initialize unit, and send a correct parameter
25647 CRM9250N module instruction execution (112F).
command
Failed to get expansion board version (2AF2)

Initialize the module before installing the

25648 CRM9250N No expansion board is installed
expansion board
ID parameter in the command “Open motor” Initialize unit and send correct parameter
25650 CRM9250N module
is beyond the range command
Direction parameter in the command “Open Initialize unit and send correct parameter
25651 CRM9250N module
motor” is beyond the range command
ID parameter in the command “Close motor” Initialize unit and send correct parameter
25652 CRM9250N module
is beyond the range command
ID parameter in the command “solenoid Initialize unit and send correct parameter
25653 CRM9250N module
control” is beyond the range command
solenoid coontrol command ID parameter Initialize unit, and send a correct parameter
25654 CRM9250N module
error command
Shield the invalid cassette and then initialize
25655 CRM9250N Fail to communicate with RC11
unit
Shield the invalid cassette and then initialize
25656 CRM9250N Fail to communicate with RC12
unit
Shield the invalid cassette and then initialize
25657 CRM9250N Fail to communicate with RC13
unit
Shield the invalid cassette and then initialize
25658 CRM9250N Fail to communicate with RC14
unit
Shield the invalid cassette and then initialize
25659 CRM9250N Fail to communicate with RC15
unit
Shield the invalid cassette and then initialize
25660 CRM9250N Fail to communicate with RC16
unit
Shield the invalid cassette and then initialize
25661 CRM9250N Fail to read the RC11 memory
unit
Shield the invalid cassette and then initialize
25662 CRM9250N Fail to read the RC12 memory
unit
Shield the invalid cassette and then initialize
25663 CRM9250N Fail to read the RC13 memory
unit
Shield the invalid cassette and then initialize
25664 CRM9250N Fail to read the RC14 memory
unit
Shield the invalid cassette and then initialize
25665 CRM9250N Fail to read the RC15 memory
unit
Shield the invalid cassette and then initialize
25666 CRM9250N Fail to read the RC16 memory
unit
Shield the invalid cassette and then initialize
25667 CRM9250N Fail to write the RC11 memory
unit
Shield the invalid cassette and then initialize
25668 CRM9250N Fail to write the RC12 memory
unit
Shield the invalid cassette and then initialize
25669 CRM9250N Fail to write the RC13 memory
unit
Shield the invalid cassette and then initialize
25670 CRM9250N Fail to write the RC14 memory
unit
Shield the invalid cassette and then initialize
25671 CRM9250N Fail to write the RC15 memory
unit
Shield the invalid cassette and then initialize
25672 CRM9250N Fail to write the RC16 memory
unit
RC11 memory information reading check Shield the invalid cassette and then initialize
25673 CRM9250N
failure, please set again unit

241/931
State
Error Code Type Description Recommended Solution
Code

RC12 memory information reading check Shield the invalid cassette and then initialize
25674 CRM9250N
failure, please set again unit
RC13 memory information reading check Shield the invalid cassette and then initialize
25675 CRM9250N
failure, please set again unit
RC14 memory information reading check Shield the invalid cassette and then initialize
25676 CRM9250N
failure, please set again unit
RC15 memory information reading check Shield the invalid cassette and then initialize
25677 CRM9250N
failure, please set again unit
RC16 memory information reading check Shield the invalid cassette and then initialize
25678 CRM9250N
failure, please set again unit
Shield the invalid cassette and then initialize
25679 CRM9250N Fail to read the version information of AC2
unit
Shield the invalid cassette and then initialize
25680 CRM9250N Fail to read the version information of RC5
unit
Shield the invalid cassette and then initialize
25681 CRM9250N Fail to read the version information of RC6
unit
Shield the invalid cassette and then initialize
25682 CRM9250N Fail to read the version information of RC7
unit
Shield the invalid cassette and then initialize
25683 CRM9250N Fail to read the version information of RC8
unit
Shield the invalid cassette and then initialize
25684 CRM9250N Fail to read the version information of RC9
unit
Shield the invalid cassette and then initialize
25685 CRM9250N Fail to read the version information of RC10
unit
Shield the invalid cassette and then initialize
25686 CRM9250N Fail to read the version information of RC11
unit
Shield the invalid cassette and then initialize
25687 CRM9250N Fail to read the version information of RC12
unit
Shield the invalid cassette and then initialize
25688 CRM9250N Fail to read the version information of RC13
unit
Shield the invalid cassette and then initialize
25689 CRM9250N Fail to read the version information of RC14
unit
Shield the invalid cassette and then initialize
25690 CRM9250N Fail to read the version information of RC15
unit
Shield the invalid cassette and then initialize
25691 CRM9250N Fail to read the version information of RC16
unit
Read the RC11 memory information, but the Shield the invalid cassette and then initialize
25692 CRM9250N
cassette type does not match the actual type unit

Read the RC12 memory information, but the Shield the invalid cassette and then initialize
25693 CRM9250N
cassette type does not match the actual type unit

Read the RC13 memory information, but the Shield the invalid cassette and then initialize
25694 CRM9250N
cassette type does not match the actual type unit

Read the RC14 memory information, but the Shield the invalid cassette and then initialize
25695 CRM9250N
cassette type does not match the actual type unit

Read the RC15 memory information, but the Shield the invalid cassette and then initialize
25696 CRM9250N
cassette type does not match the actual type unit

Read the RC16 memory information, but the Shield the invalid cassette and then initialize
25697 CRM9250N
cassette type does not match the actual type unit

MF03motor speed mode parameter setting Initialize unit and send correct parameter
25698 CRM9250N module
error before the command executed command
Initialize unit and send correct parameter
25699 CRM9250N module UNFIT settings conflict with ECB settings
command
25701 CRM9250N module Shutter is unlocked Initial the unit

25702 CRM9250N module Upper unit is out of place Initial the unit

242/931
State
Error Code Type Description Recommended Solution
Code

25703 CRM9250N module Lower unit is out of place Initial the unit

25751 CRM9250N module Upper thread return timeout Initial the unit

25752 CRM9250N module Cassette thread return timeout Initial the unit

25753 CRM9250N module NV thread return timeout Initial the unit

25754 CRM9250N module Logical thread is abnormal Initial the unit

25755 CRM9250N module The note queues exceed the maximum value Initial the unit
Visit to error codes of jammed notes is
25756 CRM9250N module Initial the unit
abnormal
Main control board version is not compatible
25757 CRM9250N module Upgrade the upper control board program
with upper control board version

25771 CRM9250N module Error of erasing FLASH Initial the unit

25772 CRM9250N module Error of writing FLASH Initial the unit

Fail to write unit sequence number due to

25773 CRM9250N module Initial the unit
existing unit sequence number

Fail to get unit sequence number due to

25774 CRM9250N module Initial the unit
unavailable unit sequence number

cassette, upper plate, NV serial number read / Initialize the unit Or initialize the unit after
25775 CRM9250N module
write operation failed. shielding the error money box.

25783 CRM9250N module Working KEY writing failed Retry

25784 CRM9250N module Working KEY reading failed Retry

25785 CRM9250N module Working KEY checking failed Retry

25786 CRM9250N module Withdrawal MAC checking failed Retry

25787 CRM9250N module Depositing MAC checking failed Retry

25788 CRM9250N module Counting MAC checking failed Retry

It isn't in test mode when revising the public
25789 CRM9250N module Retry
key
Writing EEPROM failed during setting of
25790 CRM9250N module Retry
public key
25791 CRM9250N module Fail to acquire the public key from EEPROM Retry
Checking failed when acquiring the public
25792 CRM9250N module Retry
key
Error occurred to communication for motor
25801 CRM9250N module Initial the unit
opening

243/931
State
Error Code Type Description Recommended Solution
Code

Error occurred to communication for motor

25802 CRM9250N module Initial the unit
closing
Error occurred to communication for control
25803 CRM9250N module Initial the unit
of solenoid
Error occurred to communication for reset of
25804 CRM9250N module Initial the unit
upper board
Error occurred to communication for
25805 CRM9250N module Initial the unit
obtaining version by upper board
Error occurred to communication for
25806 CRM9250N module obtaining luminescence of sensor by upper Initial the unit
board
Error occurred to communication for
25807 CRM9250N module Initial the unit
obtaining motor status of upper board
Error occurred to communication for
25808 CRM9250N module Initial the unit
obtaining NE dial pulse number
Error occurred to communication for setting
25809 CRM9250N module Initial the unit
transport speed of upper board

25810 CRM9250N "DC currency" setting error of AC2 Initialize the module, and reset the parameter

25811 CRM9250N "DC currency" setting error of RC5 Initialize the module, and reset the parameter

25812 CRM9250N "DC currency" setting error of RC6 Initialize the module, and reset the parameter

25813 CRM9250N "DC currency" setting error of RC7 Initialize the module, and reset the parameter

25814 CRM9250N "DC currency" setting error of RC8 Initialize the module, and reset the parameter

25815 CRM9250N "DC currency" setting error of RC9 Initialize the module, and reset the parameter

25816 CRM9250N "DC currency" setting error of RC10 Initialize the module, and reset the parameter

25817 CRM9250N "DC currency" setting error of RC11 Initialize the module, and reset the parameter

25818 CRM9250N "DC currency" setting error of RC12 Initialize the module, and reset the parameter

25819 CRM9250N "DC currency" setting error of RC13 Initialize the module, and reset the parameter

25820 CRM9250N "DC currency" setting error of RC14 Initialize the module, and reset the parameter

25821 CRM9250N "DC currency" setting error of RC15 Initialize the module, and reset the parameter

25822 CRM9250N "DC currency" setting error of RC16 Initialize the module, and reset the parameter
Use the cassette of other type, and initialize
25823 CRM9250N AC2 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25824 CRM9250N RC5 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25825 CRM9250N RC6 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25826 CRM9250N RC7 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25827 CRM9250N RC8 does not support DRC/DAC
the module
Use the cassette of other type, and initialize
25828 CRM9250N Cassette of unknown type is inserted in AC2
the module
Use the cassette of other type, and initialize
25829 CRM9250N Cassette of unknown type is inserted in RC5
the module
Use the cassette of other type, and initialize
25830 CRM9250N Cassette of unknown type is inserted in RC6
the module

244/931
State
Error Code Type Description Recommended Solution
Code

Use the cassette of other type, and initialize

25831 CRM9250N Cassette of unknown type is inserted in RC7
the module
Use the cassette of other type, and initialize
25832 CRM9250N Cassette of unknown type is inserted in RC8
the module
25833 CRM9250N module Upper board communication error initial unit
Shield the invalid cassette and then initialize
25849 CRM9250N module There is an unsupported cassette in the device
unit
Shield the invalid cassette and then initialize
25850 CRM9250N Fail to communicate with AC2
unit
Shield the invalid cassette and then initialize
25851 CRM9250N module Communication with AC failed
unit
Shield the invalid cassette and then initialize
25852 CRM9250N module Communication with RC1 failed
unit
Shield the invalid cassette and then initialize
25853 CRM9250N module Communication with RC2 failed
unit
Shield the invalid cassette and then initialize
25854 CRM9250N module Communication with RC3 failed
unit
Shield the invalid cassette and then initialize
25855 CRM9250N module Communication with RC4 failed
unit
Shield the invalid cassette and then initialize
25856 CRM9250N module Communication with ATC failed
unit
Shield the invalid cassette and then initialize
25857 CRM9250N module Failed to read cassette memory of AC
unit
Shield the invalid cassette and then initialize
25858 CRM9250N module Failed to read cassette memory of RC1
unit
Shield the invalid cassette and then initialize
25859 CRM9250N module Failed to read cassette memory of RC2
unit
Shield the invalid cassette and then initialize
25860 CRM9250N module Failed to read cassette memory of RC3
unit
Shield the invalid cassette and then initialize
25861 CRM9250N module Failed to read cassette memory of RC4
unit
Shield the invalid cassette and then initialize
25862 CRM9250N module Failed to read cassette memory of ATC
unit
Shield the invalid cassette and then initialize
25863 CRM9250N Fail to read the AC2 memory
unit
Shield the invalid cassette and then initialize
25864 CRM9250N Fail to read the RC5 memory
unit
Shield the invalid cassette and then initialize
25865 CRM9250N Fail to read the RC6 memory
unit
Shield the invalid cassette and then initialize
25866 CRM9250N Fail to read the RC7 memory
unit
Shield the invalid cassette and then initialize
25867 CRM9250N Fail to read the RC8 memory
unit
Shield the invalid cassette and then initialize
25868 CRM9250N Fail to read the RC9 memory
unit
Shield the invalid cassette and then initialize
25869 CRM9250N Fail to read the RC10 memory
unit
Shield the invalid cassette and then initialize
25870 CRM9250N Fail to communicate with RC5
unit
Shield the invalid cassette and then initialize
25871 CRM9250N Fail to communicate with RC6
unit
Shield the invalid cassette and then initialize
25872 CRM9250N Fail to communicate with RC7
unit
Shield the invalid cassette and then initialize
25873 CRM9250N module Failed to write cassette memory of AC
unit
Shield the invalid cassette and then initialize
25874 CRM9250N module Failed to write cassette memory of RC1
unit
Shield the invalid cassette and then initialize
25875 CRM9250N module Failed to write cassette memory of RC2
unit
Shield the invalid cassette and then initialize
25876 CRM9250N module Failed to write cassette memory of RC3
unit

245/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

25877 CRM9250N module Failed to write cassette memory of RC4
unit
Shield the invalid cassette and then initialize
25878 CRM9250N module Failed to write cassette memory of ATC
unit
Shield the invalid cassette and then initialize
25879 CRM9250N Fail to write the AC2 memory
unit
Shield the invalid cassette and then initialize
25880 CRM9250N Fail to write the RC5 memory
unit
Shield the invalid cassette and then initialize
25881 CRM9250N Fail to write the RC6 memory
unit
Shield the invalid cassette and then initialize
25882 CRM9250N Fail to write the RC7 memory
unit
Shield the invalid cassette and then initialize
25883 CRM9250N Fail to write the RC8 memory
unit
Shield the invalid cassette and then initialize
25884 CRM9250N Fail to write the RC9 memory
unit
Shield the invalid cassette and then initialize
25885 CRM9250N Fail to write the RC10 memory
unit
Shield the invalid cassette and then initialize
25886 CRM9250N Fail to communicate with RC8
unit
Shield the invalid cassette and then initialize
25887 CRM9250N Fail to communicate with RC9
unit
Shield the invalid cassette and then initialize
25888 CRM9250N Fail to communicate with RC10
unit
AC memory information check error is read, Shield the invalid cassette and then initialize
25889 CRM9250N module
please set again unit
RC1 memory information check error is read, Shield the invalid cassette and then initialize
25890 CRM9250N module
please set again unit
RC2 memory information check error is read, Shield the invalid cassette and then initialize
25891 CRM9250N module
please set again unit
RC3 memory information check error is read, Shield the invalid cassette and then initialize
25892 CRM9250N module
please set again unit
RC4 memory information check error is read, Shield the invalid cassette and then initialize
25893 CRM9250N module
please set again unit
AC memory information check error is read, Shield the invalid cassette and then initialize
25894 CRM9250N module
please set again unit
AC2 memory information reading check Shield the invalid cassette and then initialize
25895 CRM9250N
failure, please set again unit
RC5 memory information reading check Shield the invalid cassette and then initialize
25896 CRM9250N
failure, please set again unit
RC6 memory information reading check Shield the invalid cassette and then initialize
25897 CRM9250N
failure, please set again unit
RC7 memory information reading check Shield the invalid cassette and then initialize
25898 CRM9250N
failure, please set again unit
RC8 memory information reading check Shield the invalid cassette and then initialize
25899 CRM9250N
failure, please set again unit
RC9 memory information reading check Shield the invalid cassette and then initialize
25900 CRM9250N
failure, please set again unit
RC10 memory information reading check Shield the invalid cassette and then initialize
25901 CRM9250N
failure, please set again unit
Shield the invalid cassette and then initialize
25905 CRM9250N module Failed to read version information of AC box
unit
Failed to read version information Shield the invalid cassette and then initialize
25906 CRM9250N module
of RC1 box unit
Failed to read version information Shield the invalid cassette and then initialize
25907 CRM9250N module
of RC2 box unit
Failed to read version information Shield the invalid cassette and then initialize
25908 CRM9250N module
of RC3 box unit
Failed to read version information Shield the invalid cassette and then initialize
25909 CRM9250N module
of RC4 box unit

246/931
State
Error Code Type Description Recommended Solution
Code

Failed to read version information Shield the invalid cassette and then initialize
25910 CRM9250N module
of ATC box unit
After reading AC box memory information,
Shield the invalid cassette and then initialize
25921 CRM9250N module the cassette type does not match the actual
unit
type
After reading RC1 box memory information,
Shield the invalid cassette and then initialize
25922 CRM9250N module the cassette type does not match the actual
unit
type
After reading RC2 box memory information,
Shield the invalid cassette and then initialize
25923 CRM9250N module the cassette type does not match the actual
unit
type
After reading RC3 box memory information,
Shield the invalid cassette and then initialize
25924 CRM9250N module the cassette type does not match the actual
unit
type
After reading RC4 box memory information,
Shield the invalid cassette and then initialize
25925 CRM9250N module the cassette type does not match the actual
unit
type
After reading ATC box memory information,
Shield the invalid cassette and then initialize
25926 CRM9250N module the cassette type does not match the actual
unit
type
Read the AC2 memory information, but the Shield the invalid cassette and then initialize
25927 CRM9250N
cassette type does not match the actual type unit

Read the RC5 memory information, but the Shield the invalid cassette and then initialize
25928 CRM9250N
cassette type does not match the actual type unit

Read the RC6 memory information, but the Shield the invalid cassette and then initialize
25929 CRM9250N
cassette type does not match the actual type unit

Read the RC7 memory information, but the Shield the invalid cassette and then initialize
25930 CRM9250N
cassette type does not match the actual type unit

Read the RC8 memory information, but the Shield the invalid cassette and then initialize
25931 CRM9250N
cassette type does not match the actual type unit

Read the RC9 memory information, but the Shield the invalid cassette and then initialize
25932 CRM9250N
cassette type does not match the actual type unit

Read the RC10 memory information, but the Shield the invalid cassette and then initialize
25933 CRM9250N
cassette type does not match the actual type unit

25951 CRM9250N module NV communication error Initial the unit

25952 CRM9250N module NV length obtaining error Initial the unit

25953 CRM9250N module NV receiving error Initial the unit

25954 CRM9250N module NV synchronization error Initial the unit

Empty NV buffer zone, failed to obtain note
25955 CRM9250N module Initial the unit
information
Failed to enable/forbid communication with
25956 CRM9250N module Initial the unit
NV
Communication with NV for testing
25957 CRM9250N module Initial the unit
compatibility failed
Communication with NV for setting
25958 CRM9250N module Initial the unit
algorithm information failed
Communication with NV for setting note type
25959 CRM9250N module Initial the unit
failed
Communication with NV for obtaining note
25960 CRM9250N module Initial the unit
type failed

247/931
State
Error Code Type Description Recommended Solution
Code

Communication with NV for obtaining sensor

25961 CRM9250N module Initial the unit
count value failed
Communication with NV for obtaining
25962 CRM9250N module Initial the unit
version failed
Communication with NV for setting working
25963 CRM9250N module Initial the unit
process failed
Communication with NV for setting mode
25964 CRM9250N module Initial the unit
failed
Communication with NV for clearing note
25965 CRM9250N module Initial the unit
count failed
Communication with NV for obtaining
25966 CRM9250N module Initial the unit
voltage of thickness sensor failed

Communication with NV for obtaining self-

25967 CRM9250N module Initial the unit
test information failed
Communication with NV for obtaining sensor
25968 CRM9250N module Initial the unit
status failed
Communication with NV for clearing OCR
25969 CRM9250N module Initial the unit
failed
25970 CRM9250N module Communication with NV for reset failed Initial the unit
Communication with NV for obtaining
25971 CRM9250N module Initial the unit
thickness value K failed
26001 CRM9250N module NV enabling receiving error Initial the unit

26002 CRM9250N module NV compatibility testing error Initial the unit

26003 CRM9250N module NV setting algorithm error Initial the unit

26004 CRM9250N module NV failed to set note type Initial the unit

26005 CRM9250N module NV failed to obtain sensor count value Initial the unit

26006 CRM9250N module NV failed to obtain note information Initial the unit

26007 CRM9250N module NV failed to obtain version Initial the unit

26008 CRM9250N module NV failed to set workflow Initial the unit

26009 CRM9250N module NV failed to send note number Initial the unit

26010 CRM9250N module NV failed to set mode Initial the unit

26011 CRM9250N module NV failed to clear note count Initial the unit
NV failed to obtain voltage of thickness
26012 CRM9250N module Initial the unit
sensor
26013 CRM9250N module NV failed to obtain self-test information Initial the unit

26014 CRM9250N module NV failed to obtain sensor information Initial the unit

26015 CRM9250N module NV failed to clear OCR Initial the unit

26016 CRM9250N module NV failed to reset Initial the unit

26017 CRM9250N module Failed to obtain note type Initial the unit

26018 CRM9250N module NV failed to enable setting of CIS1 Initial the unit

248/931
State
Error Code Type Description Recommended Solution
Code

26019 CRM9250N module NV failed to enable setting of CIS2 Initial the unit

26020 CRM9250N module NV failed to enable setting of CIS1 and CIS2 Initial the unit
NV cover plate is unclosed during enabling of
26021 CRM9250N module Initial the unit
NV
26022 CRM9250N module NV failed to set withdrawal level Initial the unit

26023 CRM9250N module NV failed to set OCR recognition mode Initial the unit

26024 CRM9250N module NV is wrong to set OCR class Initial the unit
NV exceeds the limit when setting note type
26025 CRM9250N module Initial the unit
information
26026 CRM9250N module NV failed to obtain thickness value K Initial the unit

26027 CRM9250N module NV failed to set speed Initial the unit

26101 CRM9250N module Image FPGA configuration error of DSP Initial the unit

26102 CRM9250N module SDRAM of DSP is abnormal Initial the unit

26103 CRM9250N module Code update error Initial the unit

CIS1 brightness automatic adjustment error
26104 CRM9250N module Initial the unit
of DSP
CIS2 brightness automatic adjustment error
26105 CRM9250N module Initial the unit
of DSP
26106 CRM9250N module AD19822 configuration error of DSP Initial the unit

26107 CRM9250N module AD29822 configuration error of DSP Initial the unit
Abnormal light adjustment of sensors in the
26108 CRM9250N module Initial the unit
first row
26109 CRM9250N module Abnormal OCR template of DSP Initial the unit

26110 CRM9250N module Magnetic FPGA configuration error of DSP Initial the unit
Abnormal light adjustment of sensors in the
26111 CRM9250N module Initial the unit
second row
Abnormal light adjustment of sensors in the
26112 CRM9250N module Initial the unit
third row
Abnormal light adjustment of sensors in the
26113 CRM9250N module Initial the unit
fourth row
26114 CRM9250N module Unclosed SNV-NV top cover Initial the unit

26115 CRM9250N module SNV-NV fan error Initial the unit

26116 CRM9250N module Unclosed SNV-NV watchdog switch Initial the unit
Abnormal light adjustment of left sensors in
26117 CRM9250N module Initial the unit
the first row
Abnormal light adjustment of middle sensors
26118 CRM9250N module Initial the unit
in the first row
Abnormal light adjustment of right sensors in
26119 CRM9250N module Initial the unit
the first row
Abnormal light adjustment of left sensors in
26120 CRM9250N module Initial the unit
the second row
Abnormal light adjustment of middle sensors
26121 CRM9250N module Initial the unit
in the second row

249/931
State
Error Code Type Description Recommended Solution
Code

Abnormal light adjustment of right sensors in

26122 CRM9250N module Initial the unit
the second row
Abnormal light adjustment of left sensors in
26123 CRM9250N module Initial the unit
the third row
Abnormal light adjustment of middle sensors
26124 CRM9250N module Initial the unit
in the third row
Abnormal light adjustment of right sensors in
26125 CRM9250N module Initial the unit
the third row
Abnormal light adjustment of left sensors in
26126 CRM9250N module Initial the unit
the fourth row
Abnormal light adjustment of middle sensors
26127 CRM9250N module Initial the unit
in the fourth row
Abnormal light adjustment of right sensors in
26128 CRM9250N module Initial the unit
the fourth row
26129 CRM9250N module NV self-calibration retention error code Initial the unit

26130 CRM9250N module NV self-calibration retention error code Initial the unit

26131 CRM9250N module NV self-calibration retention error code Initial the unit

26132 CRM9250N module NV self-calibration retention error code Initial the unit

26133 CRM9250N module CIS1 location suspected to contain notes. Initial the unit

26134 CRM9250N module CIS2 location suspected to contain notes Initial the unit

26135 CRM9250N module NV self-calibration retention error code Initial the unit

26136 CRM9250N module NV self-calibration retention error code Initial the unit

26137 CRM9250N module NV self-calibration retention error code Initial the unit

26138 CRM9250N module NV self-calibration retention error code Initial the unit

26139 CRM9250N module NV self-calibration retention error code Initial the unit

26140 CRM9250N module NV self-calibration retention error code Initial the unit

26141 CRM9250N module NV self-calibration retention error code Initial the unit

26142 CRM9250N module NV self-calibration retention error code Initial the unit

26143 CRM9250N module NV self-calibration retention error code Initial the unit

26144 CRM9250N module NV self-calibration retention error code Initial the unit

26145 CRM9250N module NV self-calibration retention error code Initial the unit

26146 CRM9250N module NV self-calibration retention error code Initial the unit

26147 CRM9250N module NV self-calibration retention error code Initial the unit

26148 CRM9250N module NV self-calibration retention error code Initial the unit

26149 CRM9250N module NV self-calibration retention error code Initial the unit

26150 CRM9250N module NV self-calibration retention error code Initial the unit

26151 CRM9250N module NV self-calibration retention error code Initial the unit

250/931
State
Error Code Type Description Recommended Solution
Code

26152 CRM9250N module NV self-calibration retention error code Initial the unit

26153 CRM9250N module NV self-calibration retention error code Initial the unit

26154 CRM9250N module NV self-calibration retention error code Initial the unit
Notes are founded by NV sensors in the first
26161 CRM9250N module Initial the unit
row
Notes are founded by NV sensors in the
26162 CRM9250N module Initial the unit
second row
Notes are founded by NV sensors in the third
26163 CRM9250N module Initial the unit
row
Notes are founded by NV sensors in the
26164 CRM9250N module Initial the unit
fourth row
26181 CRM9250N module Wrong sequence number of NV notes Initial the unit

26182 CRM9250N module NV inner sensor calculation error Initial the unit

26183 CRM9250N module NV count is inconsistent with count of nodule Initial the unit

Upgrade and calibrate the NV firmware

26184 CRM9250N NV firmware FPGA version error
again, and initialize the module
Upper layer retry or initialize the unit
26201 CRM9250N module Open the Shutter timeout
depending on business process
Upper layer retry or initialize the unit
26202 CRM9250N module Close the Shutter timeout
depending on business process
Upper layer retry or initialize the unit
26203 CRM9250N module Abnormal shutter sensor
depending on business process
Unclosed SUF07 testing shutter after the Upper layer retry or initialize the unit
26204 CRM9250N module
shutter is opened depending on business process
Unlocked SUF08 testing shutter after the Upper layer retry or initialize the unit
26205 CRM9250N module
shutter is closed depending on business process
Shutter is blocked by notes after the shutter is Upper layer retry or initialize the unit
26206 CRM9250N module
closed successfully depending on business process
26207 CRM9250N module AC2 notes pressing board failure Initial the unit
Shield the invalid cassette and then initialize
26208 CRM9250N module RC5 notes pressing board failure
unit
Shield the invalid cassette and then initialize
26209 CRM9250N module RC6 notes pressing board failure
unit
Shield the invalid cassette and then initialize
26210 CRM9250N module RC7 notes pressing board failure
unit
Shield the invalid cassette and then initialize
26211 CRM9250N module RC8 notes pressing board failure
unit
Shield the invalid cassette and then initialize
26212 CRM9250N module RC9 notes pressing board failure
unit
Shield the invalid cassette and then initialize
26213 CRM9250N module RC10 notes pressing board failure
unit
26214 CRM9250N module AC2 notes pressing board reset timeout Initial the unit
Shield the invalid cassette and then initialize
26215 CRM9250N module RC5 notes pressing board reset timeout
unit
Shield the invalid cassette and then initialize
26216 CRM9250N module RC6 notes pressing board reset timeout
unit
Shield the invalid cassette and then initialize
26217 CRM9250N module RC7 notes pressing board reset timeout
unit
Shield the invalid cassette and then initialize
26218 CRM9250N module RC8 notes pressing board reset timeout
unit
Shield the invalid cassette and then initialize
26219 CRM9250N module RC9 notes pressing board reset timeout
unit

251/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

26220 CRM9250N module RC10 notes pressing board reset timeout
unit
26221 CRM9250N module AC2 notes pressing board raising timed out Initial the unit
Shield the invalid cassette and then initialize
26222 CRM9250N module RC5 notes pressing board raising timed out
unit
Shield the invalid cassette and then initialize
26223 CRM9250N module RC6 notes pressing board raising timed out
unit
Shield the invalid cassette and then initialize
26224 CRM9250N module RC7 notes pressing board raising timed out
unit
Shield the invalid cassette and then initialize
26225 CRM9250N module RC8 notes pressing board raising timed out
unit
Shield the invalid cassette and then initialize
26226 CRM9250N module RC9 notes pressing board raising timed out
unit
Shield the invalid cassette and then initialize
26227 CRM9250N module RC10 notes pressing board raising timed out
unit
26228 CRM9250N module AC2 note pressing board pressing down error Initial the unit
RC5 notes pressing board pressing down Shield the invalid cassette and then initialize
26229 CRM9250N module
error unit
RC6 notes pressing board pressing down Shield the invalid cassette and then initialize
26230 CRM9250N module
error unit
RC7 notes pressing board pressing down Shield the invalid cassette and then initialize
26231 CRM9250N module
error unit
RC8 notes pressing board pressing down Shield the invalid cassette and then initialize
26232 CRM9250N module
error unit
RC9 notes pressing board pressing down Shield the invalid cassette and then initialize
26233 CRM9250N module
error unit
RC10 notes pressing board pressing down Shield the invalid cassette and then initialize
26234 CRM9250N module
error unit
26235 CRM9250N module Failed to power up AC2 electromagnet Initial the unit
Shield the invalid cassette and then initialize
26236 CRM9250N module Failed to power up RC5 electromagnet
unit
Shield the invalid cassette and then initialize
26237 CRM9250N module Failed to power up RC6 electromagnet
unit
Shield the invalid cassette and then initialize
26238 CRM9250N module Failed to power up RC7 electromagnet
unit
Shield the invalid cassette and then initialize
26239 CRM9250N module Failed to power up RC8 electromagnet
unit
Shield the invalid cassette and then initialize
26240 CRM9250N module Failed to power up RC9 electromagnet
unit
Shield the invalid cassette and then initialize
26241 CRM9250N module Failed to power up RC10 electromagnet
unit
26242 CRM9250N module Failed to release AC2 electromagnet Initial the unit
Shield the invalid cassette and then initialize
26243 CRM9250N module Failed to release RC5 electromagnet
unit
Shield the invalid cassette and then initialize
26244 CRM9250N module Failed to release RC6 electromagnet
unit
Shield the invalid cassette and then initialize
26245 CRM9250N module Failed to release RC7 electromagnet
unit
Shield the invalid cassette and then initialize
26246 CRM9250N module Failed to release RC8 electromagnet
unit
Shield the invalid cassette and then initialize
26247 CRM9250N module Failed to release RC9 electromagnet
unit
Shield the invalid cassette and then initialize
26248 CRM9250N module Failed to release RC10 electromagnet
unit
26251 CRM9250N module The pressing plate failed to move to SUF03 Initial the unit

26252 CRM9250N module The pressing plate failed to move to SUF04 Initial the unit

252/931
State
Error Code Type Description Recommended Solution
Code

26253 CRM9250N module The pressing plate failed to move to SUF05 Initial the unit

26254 CRM9250N module The pressing plate failed to move to SUF06 Initial the unit

26255 CRM9250N module The top plate failed to move to SUF01 Initial the unit

26256 CRM9250N module The top plate failed to move to SUF02 Initial the unit

26257 CRM9250N module Not all notes are removed from the slot Initial the unit

26258 CRM9250N module The top plate failed to move to UF05 Initial the unit

26259 CRM9250N module slot fail to separate notes Initial the unit

26260 CRM9250N module AC2 motor failure Initial the unit

Shield the invalid cassette and then initialize
26261 CRM9250N module RC5 motor failure
unit
Shield the invalid cassette and then initialize
26262 CRM9250N module RC6 motor failure
unit
Shield the invalid cassette and then initialize
26263 CRM9250N module RC7 motor failure
unit
Shield the invalid cassette and then initialize
26264 CRM9250N module RC8 motor failure
unit
Shield the invalid cassette and then initialize
26265 CRM9250N module RC9 motor failure
unit
Shield the invalid cassette and then initialize
26266 CRM9250N module RC10 motor failure
unit
26267 CRM9250N module Failed to reset AC2 impeller Initial the unit
Shield the invalid cassette and then initialize
26268 CRM9250N module Failed to reset RC5 impeller
unit
Shield the invalid cassette and then initialize
26269 CRM9250N module Failed to reset RC6 impeller
unit
Shield the invalid cassette and then initialize
26270 CRM9250N module Failed to reset RC7 impeller
unit
Shield the invalid cassette and then initialize
26271 CRM9250N module Failed to reset RC8 impeller
unit
Shield the invalid cassette and then initialize
26272 CRM9250N module Failed to reset RC9 impeller
unit
Shield the invalid cassette and then initialize
26273 CRM9250N module Failed to reset RC10 impeller
unit
Shield the invalid cassette and then initialize
26274 CRM9250N module RC5 failed to separate notes
unit
Shield the invalid cassette and then initialize
26275 CRM9250N module RC6 failed to separate notes
unit
Shield the invalid cassette and then initialize
26276 CRM9250N module RC7 failed to separate notes
unit
Shield the invalid cassette and then initialize
26277 CRM9250N module RC8 failed to separate notes
unit
Shield the invalid cassette and then initialize
26278 CRM9250N module RC9 failed to separate notes
unit
Shield the invalid cassette and then initialize
26279 CRM9250N module RC10 failed to separate notes
unit
After inserting into the AC box, initialize the
26280 CRM9250N module AC2 does not exist
movement
Shield the invalid cassette and then initialize
26281 CRM9250N module RC5 does not exist
unit
Shield the invalid cassette and then initialize
26282 CRM9250N module RC6 does not exist
unit
Shield the invalid cassette and then initialize
26283 CRM9250N module RC7 does not exist
unit

253/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

26284 CRM9250N module RC8 does not exist
unit
Shield the invalid cassette and then initialize
26285 CRM9250N module RC9 does not exist
unit
Shield the invalid cassette and then initialize
26286 CRM9250N module RC10 does not exist
unit
26287 CRM9250N module AC2 is full Stop service
Shield the invalid cassette and then initialize
26288 CRM9250N module RC5 is full
unit
Shield the invalid cassette and then initialize
26289 CRM9250N module RC6 is full
unit
Shield the invalid cassette and then initialize
26290 CRM9250N module RC7 is full
unit
Shield the invalid cassette and then initialize
26291 CRM9250N module RC8 is full
unit
Shield the invalid cassette and then initialize
26292 CRM9250N module RC9 is full
unit
Shield the invalid cassette and then initialize
26293 CRM9250N module RC10 is full
unit
RC5 is empty but dispensed notes amount Initialize unit, and select other cassette to
26294 CRM9250N module
does not meet required dispense the notes
RC6 is empty but dispensed notes amount Initialize unit, and select other cassette to
26295 CRM9250N module
does not meet required dispense the notes
RC7 is empty but dispensed notes amount Initialize unit, and select other cassette to
26296 CRM9250N module
does not meet required dispense the notes
RC8 is empty but dispensed notes amount Initialize unit, and select other cassette to
26297 CRM9250N module
does not meet required dispense the notes
RC9 is empty but dispensed notes amount Initialize unit, and select other cassette to
26298 CRM9250N module
does not meet required dispense the notes
RC10 is empty but dispensed notes amount Initialize unit, and select other cassette to
26299 CRM9250N module
does not meet required dispense the notes
Upper layer handles the abnormality
Note detected at the slot when there is an
26301 CRM9250N module depending on business process after
action in the slot
initialization
26302 CRM9250N module Self-test process of the shutter timeout Initial the unit
Reset process treatment of reset rubber wheel
26303 CRM9250N module Initial the unit
timeout
26304 CRM9250N module Processing of resetting sheet roller times out Initial the unit
NO note that should be located at the slot of
26305 CRM9250N module Initial the unit
the module is detected
NO note that should be located at the slot of
26306 CRM9250N module Initial the unit
the module is detected (SF15)

NO note that should be located at the slot of

26307 CRM9250N module Initial the unit
the module is detected (ST01)

NO note that should be located at the slot of

26308 CRM9250N module Initial the unit
the module is detected (ST02)

NO note that should be located at the slot of

26309 CRM9250N module Initial the unit
the module is detected (ST03)

NO note that should be located at the slot of

26310 CRM9250N module Initial the unit
the module is detected (ST05)

NO note that should be located at the slot of

26311 CRM9250N module Initial the unit
the module is detected (ST07)

254/931
State
Error Code Type Description Recommended Solution
Code

NO note that should be located at the slot of

26312 CRM9250N module Initial the unit
the module is detected (ST08)

NO note that should be located at the slot of

26313 CRM9250N module Initial the unit
the module is detected (SE01)

NO note that should be located at the slot of

26314 CRM9250N module Initial the unit
the module is detected (SE02)

NO note that should be located at the slot of

26315 CRM9250N module Initial the unit
the module is detected (SF17)

NO note that should be located at the slot of

26316 CRM9250N module Initial the unit
the module is detected (SD01)

NO note that should be located at the slot of

26317 CRM9250N module Initial the unit
the module is detected (SD02)

NO note that should be located at the slot of

26318 CRM9250N module Initial the unit
the module is detected (SD03)

NO note that should be located at the slot of

26319 CRM9250N module Initial the unit
the module is detected (SD04)

NO note that should be located at the slot of

26320 CRM9250N module Initial the unit
the module is detected (SD05)

NO note that should be located at the slot of

26321 CRM9250N module Initial the unit
the module is detected (SD06)

No note that should be located at the LRB of

26322 CRM9250N module Initial the unit
the module is detected (SF15)

No note that should be located at the LRB of

26323 CRM9250N module Initial the unit
the module is detected (ST01)

No note that should be located at the LRB of

26324 CRM9250N module Initial the unit
the module is detected (ST02)

No note that should be located at the LRB of

26325 CRM9250N module Initial the unit
the module is detected (ST03)

No note that should be located at the LRB of

26326 CRM9250N module Initial the unit
the module is detected (ST05)

No note that should be located at the LRB of

26327 CRM9250N module Initial the unit
the module is detected (ST07)

No note that should be located at the LRB of

26328 CRM9250N module Initial the unit
the module is detected (ST08)

No note that should be located at the LRB of

26329 CRM9250N module Initial the unit
the module is detected (SE01)

No note that should be located at the LRB of

26330 CRM9250N module Initial the unit
the module is detected (SE02)

No note that should be located at the LRB of

26331 CRM9250N module Initial the unit
the module is detected (SF17)

No note that should be located at the LRB of

26332 CRM9250N module Initial the unit
the module is detected (SD01)

255/931
State
Error Code Type Description Recommended Solution
Code

No note that should be located at the LRB of

26333 CRM9250N module Initial the unit
the module is detected (SD02)

No note that should be located at the LRB of

26334 CRM9250N module Initial the unit
the module is detected (SD03)

No note that should be located at the LRB of

26335 CRM9250N module Initial the unit
the module is detected (SD04)

No note that should be located at the LRB of

26336 CRM9250N module Initial the unit
the module is detected (SD05)

No note that should be located at the LRB of

26337 CRM9250N module Initial the unit
the module is detected (SD06)

No note that should be located at the ATC of

26338 CRM9250N module Initial the unit
the module is detected (SF15)

No note that should be located at the ATC of

26339 CRM9250N module Initial the unit
the module is detected (ST01)

No note that should be located at the ATC of

26340 CRM9250N module Initial the unit
the module is detected (ST02)

No note that should be located at the ATC of

26341 CRM9250N module Initial the unit
the module is detected (ST03)

No note that should be located at the ATC of

26342 CRM9250N module Initial the unit
the module is detected (ST05)

No note that should be located at the ATC of

26343 CRM9250N module Initial the unit
the module is detected (ST07)

No note that should be located at the ATC of

26344 CRM9250N module Initial the unit
the module is detected (ST08)

No note that should be located at the ATC of

26345 CRM9250N module Initial the unit
the module is detected (SE01)

No note that should be located at the ATC of

26346 CRM9250N module Initial the unit
the module is detected (SE02)

No note that should be located at the ATC of

26347 CRM9250N module Initial the unit
the module is detected (SF17)

No note that should be located at the ATC of

26348 CRM9250N module Initial the unit
the module is detected (SD01)

No note that should be located at the ATC of

26349 CRM9250N module Initial the unit
the module is detected (SD02)

No note that should be located at the ATC of

26350 CRM9250N module Initial the unit
the module is detected (SD03)

26351 CRM9250N module UT03 sensor fails or does not rotate Initial the unit

No note that should be located at the ATC of

26352 CRM9250N module Initial the unit
the module is detected (SD04)

No note that should be located at the ATC of

26353 CRM9250N module Initial the unit
the module is detected (SD05)

256/931
State
Error Code Type Description Recommended Solution
Code

No note that should be located at the ATC of

26354 CRM9250N module Initial the unit
the module is detected (SD06)

26355 CRM9250N module Electromagnet logic ID error Initial the unit

26356 CRM9250N module Electromagnet physics ID error Initial the unit

26357 CRM9250N module Lower channel stepper motor logic ID error Initial the unit

26358 CRM9250N module Lower channel DC motor logic ID error Initial the unit

26359 CRM9250N module DRC cassette electromagnet control error Initial the unit

26360 CRM9250N module DRC cassette stepper motor failed to start Initial the unit

26361 CRM9250N module The unknown note arrives detected by ST05 Initial the unit

26362 CRM9250N module The unknown note arrives detected by ST08 Initial the unit

26363 CRM9250N module The unknown note arrives detected by SF17 Initial the unit

26364 CRM9250N module DRC cassette stepper motor failed to close Initial the unit

26365 CRM9250N module DRC cassette DC motor failed to start Initial the unit

26366 CRM9250N module DRC cassette DC motor failed to close Initial the unit
Lower channel stepper motor physical ID
26367 CRM9250N module Initial the unit
error
26368 CRM9250N module Lower channel DC motor physical ID error Initial the unit

26371 CRM9250N module The unknown note leaves detected by ST05 Initial the unit

26372 CRM9250N module The unknown note leaves detected by ST08 Initial the unit

26373 CRM9250N module The unknown note leaves detected by SF17 Initial the unit
ST05 detects the unknown note arrives too
26381 CRM9250N module Initial the unit
early
ST08 detects the unknown note arrives too
26382 CRM9250N module Initial the unit
early
SF17 detects the unknown note arrives too
26383 CRM9250N module Initial the unit
early
Double note or note jam between ST05 and
26391 CRM9250N module Initial the unit
ST08
Notes jaming or are linking between ST05
26392 CRM9250N module Initial the unit
and SE01
Notes jaming or are linking between ST05
26393 CRM9250N module Initial the unit
and SF17
Notes jaming or are linking between ST08
26394 CRM9250N module Initial the unit
and ATC SR01
Notes jaming or are linking between ST08
26395 CRM9250N module Initial the unit
and ST05
Notes jaming or are linking between SE01
26396 CRM9250N module Initial the unit
and ST05
Notes jaming or are linking between
26397 CRM9250N module Initial the unit
RC3SR01 and ST08
Notes jaming or are linking between SE01
26398 CRM9250N module Initial the unit
and SF17
notes jammed or linked in channel between
26399 CRM9250N module Initial the unit
ST08 to SD04

257/931
State
Error Code Type Description Recommended Solution
Code

26401 CRM9250N module Note jam at ST05 Initial the unit

26402 CRM9250N module Note jam at ST08 Initial the unit

26403 CRM9250N module Note jam at ST07 Initial the unit

26404 CRM9250N module Note jam at SF17 Initial the unit

Notes in a wrong transport are detected by
26411 CRM9250N module Initial the unit
ST08 sensor
Notes in a wrong transport are detected by
26412 CRM9250N module Initial the unit
SE01 sensor
Notes in a wrong transport are detected by
26413 CRM9250N module Initial the unit
SF17 sensor
26451 CRM9250N module UT02 sensor error or MT01 does not rotate Initial the unit

26452 CRM9250N module UF10 sensor error or MF04 does not rotate Initial the unit
The unknown note arrives detected by
26461 CRM9250N module Initial the unit
SNV01
The unknown note arrives detected by
26462 CRM9250N module Initial the unit
SNV02
26463 CRM9250N module The unknown note arrives detected by SF15 Initial the unit

26464 CRM9250N module The unknown note arrives detected by ST01 Initial the unit

26465 CRM9250N module The unknown note arrives detected by ST02 Initial the unit

26466 CRM9250N module The unknown note arrives detected by ST03 Initial the unit

26471 CRM9250N module The unknown note leaves detected by SNV01 Initial the unit

26472 CRM9250N module The unknown note leaves detected by SNV02 Initial the unit

26473 CRM9250N module The unknown note leaves detected by SF15 Initial the unit

26474 CRM9250N module The unknown note leaves detected by ST01 Initial the unit

26475 CRM9250N module The unknown note leaves detected by ST02 Initial the unit

26476 CRM9250N module The unknown note leaves detected by ST03 Initial the unit
SNV1 detects the unknown note arrives too
26481 CRM9250N module Initial the unit
early
SNV2 detects the unknown note arrives too
26482 CRM9250N module Initial the unit
early
SF15 detects the unknown note arrives too
26483 CRM9250N module Initial the unit
early
ST01 detects the unknown note arrives too
26484 CRM9250N module Initial the unit
early
ST02 detects the unknown note arrives too
26485 CRM9250N module Initial the unit
early
ST03 detects the unknown note arrives too
26486 CRM9250N module Initial the unit
early
Notes jaming or are linking between ST15
26491 CRM9250N module Initial the unit
and ST01
Notes jaming or are linking between ST01
26492 CRM9250N module Initial the unit
and ST03, ST04
Notes jaming or are linking between ST02
26493 CRM9250N module Initial the unit
and ST03, ST04

258/931
State
Error Code Type Description Recommended Solution
Code

Notes jaming or are linking between ST03,

26494 CRM9250N module Initial the unit
ST04 and ST05, ST06
Notes jaming or are linking between ST02
26495 CRM9250N module Initial the unit
and SD01
Notes jaming or are linking between ST15
26496 CRM9250N module Initial the unit
and St01
Notes jaming or are linking between ST15
26497 CRM9250N module Initial the unit
and St01
26501 CRM9250N module Note jam at SNVO1 Initial the unit

26502 CRM9250N module Note jam at SNVO2 Initial the unit

26503 CRM9250N module Note jam at SF15 Initial the unit

26504 CRM9250N module Note jam at ST01 Initial the unit

26505 CRM9250N module Note jam at ST02 Initial the unit

26506 CRM9250N module Note jam at ST02 Initial the unit

Notes in a wrong transport are detected by
26511 CRM9250N module Initial the unit
ST01 sensor
26512 CRM9250N module RC5 reject too many notes continuously Initial the unit

26513 CRM9250N module RC6 reject too many notes continuously Initial the unit

26514 CRM9250N module RC7 reject too many notes continuously Initial the unit

26515 CRM9250N module RC8 reject too many notes continuously Initial the unit

26516 CRM9250N module RC9 reject too many notes continuously Initial the unit

26517 CRM9250N module RC10 reject too many notes continuously Initial the unit

26518 CRM9250N module RC5 reject too many notes in total Initial the unit

26519 CRM9250N module RC6 reject too many notes in total Initial the unit

26520 CRM9250N module RC7 reject too many notes in total Initial the unit

26521 CRM9250N module RC8 reject too many notes in total Initial the unit

26522 CRM9250N module RC9 reject too many notes in total Initial the unit

26523 CRM9250N module RC10 reject too many notes in total Initial the unit
RC5 dispensed notes that more than
26524 CRM9250N module Initial the unit
command required
RC6 dispensed notes that more than
26525 CRM9250N module Initial the unit
command required
RC7 dispensed notes that more than
26526 CRM9250N module Initial the unit
command required
RC8 dispensed notes that more than
26527 CRM9250N module Initial the unit
command required
RC9 dispensed notes that more than
26528 CRM9250N module Initial the unit
command required
RC10 dispensed notes that more than
26529 CRM9250N module Initial the unit
command required
RC5 dispensed notes that less than command
26530 CRM9250N module Initial the unit
required

259/931
State
Error Code Type Description Recommended Solution
Code

RC6 dispensed notes that less than command

26531 CRM9250N module Initial the unit
required
RC7 dispensed notes that less than command
26532 CRM9250N module Initial the unit
required
RC8 dispensed notes that less than command
26533 CRM9250N module Initial the unit
required
RC9 dispensed notes that less than command
26534 CRM9250N module Initial the unit
required
RC10 dispensed notes that less than
26535 CRM9250N module Initial the unit
command required
26536 CRM9250N module AC2 status is abnormal Initial the unit
AC2 "RC Settings" error (undefined
26537 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC5 "RC Settings" error (undefined
26538 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC6 "RC Settings" error (undefined
26539 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC7 "RC Settings" error (undefined
26540 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC8 "RC Settings" error (undefined
26541 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC9 "RC Settings" error (undefined
26542 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC10 "RC Settings" error (undefined
26543 CRM9250N module Initialize the module, and reset the parameter
parameter)
AC2 "cassette type" error (undefined
26544 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC5 "cassette type" error (undefined
26545 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC6 "cassette type" error (undefined
26546 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC7 "cassette type" error (undefined
26547 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC8 "cassette type" error (undefined
26548 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC9 "cassette type" error (undefined
26549 CRM9250N module Initialize the module, and reset the parameter
parameter)
RC10 "cassette type" error (undefined
26550 CRM9250N module Initialize the module, and reset the parameter
parameter)
26551 CRM9250N module UE01 sensor error or ME01 does not rotate Initial the unit

26552 CRM9250N module UE02 sensor error or ME02 does not rotate Initial the unit

26561 CRM9250N module The unknown note arrives detected by SE01 Initial the unit

26566 CRM9250N module The unknown note leaves detected by SE01 Initial the unit
SE01 detects the unknown note arrives too
26571 CRM9250N module Initial the unit
early
26576 CRM9250N module Note jam at SE01 Initial the unit

26577 CRM9250N module Note jam at SE02 Initial the unit

26578 CRM9250N module SE02 dispensing jammed note is lost Initial the unit
notes dispensed from roller is more than
26580 CRM9250N module Initial the unit
entered
26581 CRM9250N module Tape is abnormal Initial the unit

26582 CRM9250N module The tape of small roller is used up Initial the unit

260/931
State
Error Code Type Description Recommended Solution
Code

tape of large roller is run out but there is notes

26583 CRM9250N module Initial the unit
left in NE
notes dispensed from roller is much more
26584 CRM9250N module Initial the unit
than entered
26585 CRM9250N module NE jam clearing timeout Initial the unit

26586 CRM9250N module No note exits in case of NE timeout Initial the unit

No note that should exist in the escrow is

26587 CRM9250N module Initial the unit
detected to exit from the roller

26588 CRM9250N module Note in escrow before audit Initial the unit
RC11 SR01 detects the arrival of unknown
26589 CRM9250N Initialize the module
notes
RC12 SR01 detects the arrival of unknown
26590 CRM9250N Initialize the module
notes
RC13 SR01 detects the arrival of unknown
26591 CRM9250N Initialize the module
notes
RC14 SR01 detects the arrival of unknown
26592 CRM9250N Initialize the module
notes
RC15 SR01 detects the arrival of unknown
26593 CRM9250N Initialize the module
notes
RC16SR01 detects the arrival of unknown
26594 CRM9250N Initialize the module
notes
26601 CRM9250N module UD01 sensor error or MD01 does not rotate Initial the unit

26602 CRM9250N module UD02 sensor error or MD02 does not rotate Initial the unit

26603 CRM9250N module Note jam between SD02 and SD03 Initial the unit

26604 CRM9250N module Note jam between SD03 and SD04 Initial the unit

26605 CRM9250N module Note jam between SD04 and SD05 Initial the unit

26606 CRM9250N module Note jam between SD05 and SD06 Initial the unit

Note jam between SD02 and RC2SR01 or are

26607 CRM9250N module Initial the unit
linked after passing SD01

Note jam between SD03 and RC3SR01 or are

26608 CRM9250N module Initial the unit
linked after passing SD02

Note jam between SD04 and RC4SR01 or are

26609 CRM9250N module Initial the unit
linked after passing SD03

Note jam between SD05 and ACSR01 or are

26610 CRM9250N module Initial the unit
linked after passing SD04

26611 CRM9250N module The unknown note arrives detected by SD01 Initial the unit

26612 CRM9250N module The unknown note arrives detected by SD02 Initial the unit

26613 CRM9250N module The unknown note arrives detected by SD03 Initial the unit

26614 CRM9250N module The unknown note arrives detected by SD04 Initial the unit

26615 CRM9250N module The unknown note arrives detected by SD05 Initial the unit

26616 CRM9250N module The unknown note arrives detected by SD06 Initial the unit

261/931
State
Error Code Type Description Recommended Solution
Code

26617 CRM9250N SD10 detects the arrival of unknown notes Initialize the module

26618 CRM9250N SD11 detects the arrival of unknown notes Initialize the module

26619 CRM9250N SD12 detects the arrival of unknown notes Initialize the module
SD10 detects the early arrival of unknown
26620 CRM9250N Initialize the module
notes
26621 CRM9250N module The unknown note leaves detected by SD01 Initial the unit

26622 CRM9250N module The unknown note leaves detected by SD02 Initial the unit

26623 CRM9250N module The unknown note leaves detected by SD03 Initial the unit

26624 CRM9250N module The unknown note leaves detected by SD04 Initial the unit

26625 CRM9250N module The unknown note leaves detected by SD05 Initial the unit

26626 CRM9250N module The unknown note leaves detected by SD06 Initial the unit

26627 CRM9250N SD10 detects the leaving of unknown notes Initialize the module

26628 CRM9250N SD11 detects the leaving of unknown notes Initialize the module

26629 CRM9250N SD12 detects the leaving of unknown notes Initialize the module
SD11 detects the early arrival of unknown
26630 CRM9250N Initialize the module
notes
SD01 detects the unknown note arrives too
26631 CRM9250N module Initial the unit
early
SD02 detects the unknown note arrives too
26632 CRM9250N module Initial the unit
early
SD03 detects the unknown note arrives too
26633 CRM9250N module Initial the unit
early
SD04 detects the unknown note arrives too
26634 CRM9250N module Initial the unit
early
SD05 detects the unknown note arrives too
26635 CRM9250N module Initial the unit
early
SD06 detects the unknown note arrives too
26636 CRM9250N module Initial the unit
early
26637 CRM9250N Note jamming between SD05 and SD10 Initialize the module

26638 CRM9250N Note jamming between SD10 and SD11 Initialize the module

26639 CRM9250N Note jamming between SD11 and SD06 Initialize the module

26640 CRM9250N Note jamming between SD04 and SD06 Initialize the module
Notes jaming or are linking between SD01
26641 CRM9250N module Initial the unit
and RC1, SR01
Notes jaming or are linking between SD01
26642 CRM9250N module Initial the unit
and RC2, SR01
Notes jaming or are linking between SD01
26643 CRM9250N module Initial the unit
and AC, SR01
Notes jaming or are linking between RC1,
26644 CRM9250N module Initial the unit
SR01 and SD01
Notes jaming or are linking between RC2,
26645 CRM9250N module Initial the unit
SR01 and SD01
26646 CRM9250N module Note jam between SD01 and SD02 Initial the unit

26647 CRM9250N module Note jam between SD02 and SD01 Initial the unit

262/931
State
Error Code Type Description Recommended Solution
Code

Note jamming between SD05 and RC5SR01

26648 CRM9250N Initialize the module
or are linked after passing SD05

Note jamming between SD10 and RC6SR01

26649 CRM9250N Initialize the module
or are linked after passing SD10

Note jaming between SD11 and ACSR01 or

26650 CRM9250N module Initial the unit
are linked after passing SD11

26651 CRM9250N module Note jam at SD01 Initial the unit

26652 CRM9250N module Note jam at SD02 Initial the unit

26653 CRM9250N module Note jam at SD03 Initial the unit

26654 CRM9250N module Note jam at SD04 Initial the unit

26655 CRM9250N module Note jam at SD05 Initial the unit

26656 CRM9250N module Note jam at SD06 Initial the unit

26657 CRM9250N Note jamming in SD10 Initialize the module
26658 CRM9250N Note jamming in SD11 Initialize the module
26659 CRM9250N Note jamming in SD12 Initialize the module
SD12 detected that unknown notes arrived
26660 CRM9250N module Initial the unit
prematurely
Notes in a wrong transport are detected by
26661 CRM9250N module Initial the unit
ACSR01
Notes in a wrong transport are detected
26662 CRM9250N module Initial the unit
by RC1SR01
Notes in a wrong transport are detected
26663 CRM9250N module Initial the unit
by RC2SR01
Notes in a wrong transport are detected
26664 CRM9250N module Initial the unit
by RC3SR01
Notes in a wrong transport are detected
26665 CRM9250N module Initial the unit
by RC4SR01
Notes in a wrong transport are detected
26666 CRM9250N module Initial the unit
by ATCSR01
Notes in a wrong transport are detected
26667 CRM9250N module Initial the unit
by SD02
Notes in a wrong transport are detected
26668 CRM9250N module Initial the unit
by SD03
Notes in a wrong transport are detected
26669 CRM9250N module Initial the unit
by SD04
Notes in a wrong transport are detected
26670 CRM9250N module Initial the unit
by SD05
Notes in a wrong transport are detected
26671 CRM9250N module Initial the unit
by SD06
AC2-SR01 detected that notes entered wrong
26672 CRM9250N module Initial the unit
channel
RC5-SR01 detected that notes entered wrong
26673 CRM9250N module Initial the unit
channel
RC6-SR01 detected that notes entered wrong
26674 CRM9250N module Initial the unit
channel
RC7-SR01 detected that notes entered wrong
26675 CRM9250N module Initial the unit
channel
RC8-SR01 detected that notes entered wrong
26676 CRM9250N module Initial the unit
channel
RC9-SR01 detected that notes entered wrong
26677 CRM9250N module Initial the unit
channel
RC10-SR01 detected that notes entered
26678 CRM9250N module Initial the unit
wrong channel

263/931
State
Error Code Type Description Recommended Solution
Code

RC8 SR01 detected the arrival of unknown

26679 CRM9250N module Initial the unit
notes
RC9 SR01 detected the arrival of unknown
26680 CRM9250N module Initial the unit
notes
RC10 SR01 detected the arrival of unknown
26681 CRM9250N module Initial the unit
notes
26682 CRM9250N module RC8 SR01 detected unknown note leaving Initial the unit

26683 CRM9250N module RC9 SR01 detected unknown note leaving Initial the unit

26684 CRM9250N module RC10 SR01 detected unknown note leaving Initial the unit
RC8 SR01 detected that unknown notes
26685 CRM9250N module Initial the unit
arrived prematurely
RC9 SR01 detected that unknown notes
26686 CRM9250N module Initial the unit
arrived prematurely
RC10 SR01 detected that unknown notes
26687 CRM9250N module Initial the unit
arrived prematurely
Shield the invalid cassette and then initialize
26688 CRM9250N module RC8 SR01 notes jammed
unit
Shield the invalid cassette and then initialize
26689 CRM9250N module RC9 SR01 notes jammed
unit
Shield the invalid cassette and then initialize
26690 CRM9250N module RC10 SR01 notes jammed
unit
Notes in a wrong transport are detected in
26691 CRM9250N Initialize the module
SD10
Notes in a wrong transport are detected in
26692 CRM9250N Initialize the module
SD11
Notes in a wrong transport are detected in
26693 CRM9250N Initialize the module
SD12
Notes in a wrong transport are detected by
26694 CRM9250N Initialize the module
RC11-SR01 sensor
Notes in a wrong transport are detected by
26695 CRM9250N Initialize the module
RC12-SR01 sensor
Notes in a wrong transport are detected by
26696 CRM9250N Initialize the module
RC13-SR01 sensor
Notes in a wrong transport are detected by
26697 CRM9250N Initialize the module
RC14-SR01 sensor
Notes in a wrong transport are detected by
26698 CRM9250N Initialize the module
RC15-SR01 sensor
Notes in a wrong transport are detected by
26699 CRM9250N Initialize the module
RC16-SR01 sensor
The unknown note arrives detected by AC
26701 CRM9250N module Initial the unit
SR01
The unknown note arrives detected by RC1
26702 CRM9250N module Initial the unit
SR01
The unknown note arrives detected by RC2
26703 CRM9250N module Initial the unit
SR01
The unknown note arrives detected by RC3
26704 CRM9250N module Initial the unit
SR01
The unknown note arrives detected by RC4
26705 CRM9250N module Initial the unit
SR01
The unknown note arrives detected by ATC
26706 CRM9250N module Initial the unit
SR01
AC2 SR01 detected the arrival of unknown
26707 CRM9250N module Initial the unit
notes
RC5 SR01 detected the arrival of unknown
26708 CRM9250N module Initial the unit
notes
RC6 SR01 detected the arrival of unknown
26709 CRM9250N module Initial the unit
notes
RC7 SR01 detected the arrival of unknown
26710 CRM9250N module Initial the unit
notes

264/931
State
Error Code Type Description Recommended Solution
Code

The unknown note leaves detected by AC

26711 CRM9250N module Initial the unit
SR01
The unknown note leaves detected by RC1
26712 CRM9250N module Initial the unit
SR01
The unknown note leaves detected by RC2
26713 CRM9250N module Initial the unit
SR01
The unknown note leaves detected by RC3
26714 CRM9250N module Initial the unit
SR01
The unknown note leaves detected by RC4
26715 CRM9250N module Initial the unit
SR01
The unknown note leaves detected by ATC
26716 CRM9250N module Initial the unit
SR01
26717 CRM9250N module AC2 SR01 detected unknown note leaving Initial the unit

26718 CRM9250N module RC5 SR01 detected unknown note leaving Initial the unit

26719 CRM9250N module RC6 SR01 detected unknown note leaving Initial the unit

26720 CRM9250N module RC7 SR01 detected unknown note leaving Initial the unit
AC SR01 detects the unknown note arrives
26721 CRM9250N module Initial the unit
too early
RC1 SR01 detects the unknown note arrives
26722 CRM9250N module Initial the unit
too early
RC2 SR01 detects the unknown note arrives
26723 CRM9250N module Initial the unit
too early
RC3 SR01 detects the unknown note arrives
26724 CRM9250N module Initial the unit
too early
RC4 SR01 detects the unknown note arrives
26725 CRM9250N module Initial the unit
too early
ATC SR01 detects the unknown note arrives
26726 CRM9250N module Initial the unit
too early
AC2 SR01 detected that unknown notes
26727 CRM9250N module Initial the unit
arrived prematurely
RC5 SR01 detected that unknown notes
26728 CRM9250N module Initial the unit
arrived prematurely
RC6 SR01 detected that unknown notes
26729 CRM9250N module Initial the unit
arrived prematurely
RC7 SR01 detected that unknown notes
26730 CRM9250N module Initial the unit
arrived prematurely
26731 CRM9250N module Note jam at AC SR01 Initial the unit
Shield the invalid cassette and then initialize
26732 CRM9250N module Note jam at RC1 SR01
unit
Shield the invalid cassette and then initialize
26733 CRM9250N module Note jam at RC2 SR01
unit
Shield the invalid cassette and then initialize
26734 CRM9250N module Note jam at RC3 SR01
unit
Shield the invalid cassette and then initialize
26735 CRM9250N module Note jam at RC4 SR01
unit
26736 CRM9250N module Note jam at ATC SR01 Initial the unit
Shield the invalid cassette and then initialize
26737 CRM9250N module The AC2 SR01 note jammed
unit
Shield the invalid cassette and then initialize
26738 CRM9250N module The RC5 SR01 note jammed
unit
Shield the invalid cassette and then initialize
26739 CRM9250N module The RC6 SR01 note jammed
unit
Shield the invalid cassette and then initialize
26740 CRM9250N module The RC7 SR01 note jammed
unit
26741 CRM9250N module Pressing plate of AC error Initial the unit

265/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

26742 CRM9250N module Pressing plate of RC1 error
unit
Shield the invalid cassette and then initialize
26743 CRM9250N module Pressing plate of RC2 error
unit
Shield the invalid cassette and then initialize
26744 CRM9250N module Pressing plate of RC3 error
unit
Shield the invalid cassette and then initialize
26745 CRM9250N module Pressing plate of RC4 error
unit
26746 CRM9250N module Pressing plate of ATC error Initial the unit

26748 CRM9250N module Cassette AC pressing plate resetting timeout Initial the unit
Shield the invalid cassette and then initialize
26749 CRM9250N module Cassette RC1 pressing plate resetting timeout
unit
Shield the invalid cassette and then initialize
26750 CRM9250N module Cassette RC2 pressing plate resetting timeout
unit
Shield the invalid cassette and then initialize
26751 CRM9250N module Cassette RC3 pressing plate resetting timeout
unit
Shield the invalid cassette and then initialize
26752 CRM9250N module Cassette RC4 pressing plate resetting timeout
unit
26753 CRM9250N module Cassette ATC pressing plate resetting timeout Initial the unit

26756 CRM9250N module Cassette AC pressing plate raising timeout Initial the unit
Shield the invalid cassette and then initialize
26757 CRM9250N module Cassette RC1 pressing plate raising timeout
unit
Shield the invalid cassette and then initialize
26758 CRM9250N module Cassette RC2 pressing plate raising timeout
unit
Shield the invalid cassette and then initialize
26759 CRM9250N module Cassette RC3 pressing plate raising timeout
unit
Shield the invalid cassette and then initialize
26760 CRM9250N module Cassette RC4 pressing plate raising timeout
unit
26761 CRM9250N module Cassette ATC pressing plate raising timeout Initial the unit

26762 CRM9250N module AC pressing plate of cassette failed to decline Initial the unit
RC1 pressing plate of cassette failed to Shield the invalid cassette and then initialize
26763 CRM9250N module
decline unit
AC internal solenoid of cassette failed to Shield the invalid cassette and then initialize
26764 CRM9250N module
power on unit
RC1 internal solenoid of cassette failed to Shield the invalid cassette and then initialize
26765 CRM9250N module
power on unit
RC2 internal solenoid of cassette failed to Shield the invalid cassette and then initialize
26766 CRM9250N module
power on unit
RC3 internal solenoid of cassette failed to Shield the invalid cassette and then initialize
26767 CRM9250N module
power on unit
RC4 internal solenoid of cassette failed to Shield the invalid cassette and then initialize
26768 CRM9250N module
power on unit
ATC internal solenoid of cassette failed to
26769 CRM9250N module Initial the unit
power on
RC2 pressing plate of cassette failed to Shield the invalid cassette and then initialize
26770 CRM9250N module
decline unit
Shield the invalid cassette and then initialize
26771 CRM9250N module AC solenoid failed to release
unit
Shield the invalid cassette and then initialize
26772 CRM9250N module RC1 solenoid failed to release
unit
Shield the invalid cassette and then initialize
26773 CRM9250N module RC2 solenoid failed to release
unit
Shield the invalid cassette and then initialize
26774 CRM9250N module RC3 solenoid failed to release
unit

266/931
State
Error Code Type Description Recommended Solution
Code

Shield the invalid cassette and then initialize

26775 CRM9250N module RC4 solenoid failed to release
unit
26776 CRM9250N module ATC solenoid failed to release Initial the unit
RC3 pressing plate of cassette failed to Shield the invalid cassette and then initialize
26777 CRM9250N module
decline unit
RC4 pressing plate of cassette failed to Shield the invalid cassette and then initialize
26778 CRM9250N module
decline unit
ATC pressing plate of cassette failed to
26779 CRM9250N module Initial the unit
decline
Shield the invalid cassette and then initialize
26780 CRM9250N module AC motor error
unit
Shield the invalid cassette and then initialize
26781 CRM9250N module RC1 motor error
unit
Shield the invalid cassette and then initialize
26782 CRM9250N module RC2 motor error
unit
Shield the invalid cassette and then initialize
26783 CRM9250N module RC3 motor error
unit
Shield the invalid cassette and then initialize
26784 CRM9250N module RC4 motor error
unit
26785 CRM9250N module ATC motor error Initial the unit
Shield the invalid cassette and then initialize
26788 CRM9250N module Wing-wheel of AC is error
unit
Shield the invalid cassette and then initialize
26789 CRM9250N module Wing-wheel of RC1 is error
unit
Shield the invalid cassette and then initialize
26790 CRM9250N module Wing-wheel of RC2 is error
unit
Shield the invalid cassette and then initialize
26791 CRM9250N module Wing-wheel of RC3 is error
unit
Shield the invalid cassette and then initialize
26792 CRM9250N module Wing-wheel of RC4 is error
unit
26793 CRM9250N module Wing-wheel of ATC is error Initial the unit
Shield the invalid cassette and then initialize
26796 CRM9250N module RC1 fail to separate notes
unit
Shield the invalid cassette and then initialize
26797 CRM9250N module RC2 fail to separate notes
unit
Shield the invalid cassette and then initialize
26798 CRM9250N module RC3 fail to separate notes
unit
Shield the invalid cassette and then initialize
26799 CRM9250N module RC4 fail to separate notes
unit
26800 CRM9250N module ATC fail to separate notes Initial the unit

26803 CRM9250N module AC non-existence Initial the unit

Shield the sipensing function of the invalid

26804 CRM9250N module RC1 non-existence
cassette and then initial the unit

Shield the sipensing function of the invalid

26805 CRM9250N module RC2 non-existence
cassette and then initial the unit

Shield the sipensing function of the invalid

26806 CRM9250N module RC3 non-existence
cassette and then initial the unit

Shield the sipensing function of the invalid

26807 CRM9250N module RC4 non-existence
cassette and then initial the unit
Audit process is not available, initialize the
26808 CRM9250N module ATC non-existence
unit
26810 CRM9250N module AC is full Stop service

267/931
State
Error Code Type Description Recommended Solution
Code

Audit process is not available, initialize the

26811 CRM9250N module RC1 is full
unit
Audit process is not available, initialize the
26812 CRM9250N module RC2 is full
unit
Audit process is not available, initialize the
26813 CRM9250N module RC3 is full
unit
Audit process is not available, initialize the
26814 CRM9250N module RC4 is full
unit
Audit process is not available, initialize the
26815 CRM9250N module ATC is full
unit
RC1 is empty, but the withdrawn notes do not
26818 CRM9250N module Initial the unit
reach the specified quantity

RC2 is empty, but the withdrawn notes do not

26819 CRM9250N module Initial the unit
reach the specified quantity

RC3 is empty, but the withdrawn notes do not

26820 CRM9250N module Initial the unit
reach the specified quantity

RC4 is empty, but the withdrawn notes do not

26821 CRM9250N module Initial the unit
reach the specified quantity

ATC is empty, but the withdrawn notes do

26822 CRM9250N module Initial the unit
not reach the specified quantity
Too much notes are rejected successively by
26825 CRM9250N module Shield the defective cassette
RC1
Too much notes are rejected successively by
26826 CRM9250N module Shield the defective cassette
RC2
Too much notes are rejected successively by
26827 CRM9250N module Shield the defective cassette
RC3
Too much notes are rejected successively by
26828 CRM9250N module Shield the defective cassette
RC4
Too much notes are rejected successively by
26829 CRM9250N module Shield the defective cassette
ATC
26832 CRM9250N module Too much notes have been rejected by RC1 Shield the defective cassette

26833 CRM9250N module Too much notes have been rejected by RC2 Shield the defective cassette

26834 CRM9250N module Too much notes have been rejected by RC3 Shield the defective cassette

26835 CRM9250N module Too much notes have been rejected by RC4 Shield the defective cassette

26836 CRM9250N module Too much notes have been rejected by NV Initial the unit

26837 CRM9250N module “DC cassette currency” setting error of AC Initial the unit

26838 CRM9250N module “DC cassette currency” setting error of RC1 Initial the unit

26839 CRM9250N module Notes from RC1 above the specified number Initial the unit

26840 CRM9250N module Notes from RC2 above the specified number Initial the unit

26841 CRM9250N module Notes from RC3 above the specified number Initial the unit

26842 CRM9250N module Notes from RC4 above the specified number Initial the unit

26843 CRM9250N module Notes from ATC above the specified number Initial the unit

26846 CRM9250N module Notes from RC1 below the specified number Initial the unit

268/931
State
Error Code Type Description Recommended Solution
Code

26847 CRM9250N module Notes from RC2 below the specified number Initial the unit

26848 CRM9250N module Notes from RC3 below the specified number Initial the unit

26849 CRM9250N module Notes from RC4 below the specified number Initial the unit

26850 CRM9250N module Notes from ATC below the specified number Initial the unit

26851 CRM9250N module “DC cassette currency” setting error of RC2 Initial the unit

26852 CRM9250N module “DC cassette currency” setting error of RC3 Initial the unit

26853 CRM9250N module “DC cassette currency” setting error of RC4 Initial the unit
Notes from the roller do not enter the cassette
26854 CRM9250N module Initial the unit
during deposit
26855 CRM9250N module AC box abnormal Initial the unit

26856 CRM9250N module “RC setting” parameter error of AC Initial the unit

26857 CRM9250N module “RC setting” parameter error of RC1 Initial the unit

26858 CRM9250N module “RC setting” parameter error of RC2 Initial the unit

26859 CRM9250N module “RC setting” parameter error of RC3 Initial the unit

26860 CRM9250N module “RC setting” parameter error of RC4 Initial the unit

26861 CRM9250N module LRB non-existence Stop service

LRB status abnormal (the error code is re-
26862 CRM9250N module Stop service
enabled)
26863 CRM9250N module “RC setting” parameter error of ATC Initial the unit

26864 CRM9250N module “Cassette type” setting error of AC Initial the unit

26865 CRM9250N module “Cassette type” setting error of RC1 Initial the unit

26866 CRM9250N module “Cassette type” setting error of RC2 Initial the unit

26867 CRM9250N module “Cassette type” setting error of RC3 Initial the unit

26868 CRM9250N module “Cassette type” setting error of RC4 Initial the unit

26869 CRM9250N module “Cassette type” setting error of ATC Initial the unit

Notes with different denominations are

26870 CRM9250N module Initial the unit
dispensed from RC cassette during audit
Number of withdrawn notes above the
26871 CRM9250N module Cancel the transaction and initialize the unit
specified number
Number of withdrawn notes below the
26872 CRM9250N module Cancel the transaction and initialize the unit
specified number
note count qualified note does not match
26873 CRM9250N module Cancel the transaction, Initialize the unit.
sensor count.
Withdrawal of eligible notes is not consistent
26874 CRM9250N module Cancel the transaction, Initialize the unit.
with sensor count.
Deposit RC1 qualified note does not match
26875 CRM9250N module Cancel the transaction, Initialize the unit.
sensor count.
Deposit RC2 note does not match sensor
26876 CRM9250N module Cancel the transaction, Initialize the unit.
count.

269/931
State
Error Code Type Description Recommended Solution
Code

Deposit RC3 qualified note does not match

26877 CRM9250N module Cancel the transaction, Initialize the unit.
sensor count.
Deposit RC4 qualified note does not match
26878 CRM9250N module Cancel the transaction, Initialize the unit.
sensor count.
Audit RC1 qualified notes do not match
26879 CRM9250N module Cancel the transaction, Initialize the unit.
sensor counts.
Audit RC2 qualified notes do not match
26880 CRM9250N module Cancel the transaction, Initialize the unit.
sensor counts.
Audit RC3 qualified notes do not match
26881 CRM9250N module Cancel the transaction, Initialize the unit.
sensor counts.
Audit ATC qualified notes do not match
26882 CRM9250N module Cancel the transaction, Initialize the unit.
sensor counts.
26883 CRM9250N module Uneven deposit account. Cancel the transaction, Initialize the unit.

26884 CRM9250N module Withdrawals RC1 accounts are not fair. Cancel the transaction, Initialize the unit.

26885 CRM9250N module Withdrawal RC2 accounts are not fair. Cancel the transaction, Initialize the unit.

26886 CRM9250N module Withdrawal RC3 accounts are not fair. Cancel the transaction, Initialize the unit.

26887 CRM9250N module Withdrawals RC4 accounts are not fair. Cancel the transaction, Initialize the unit.

26888 CRM9250N module Uneven audit accounts. Cancel the transaction, Initialize the unit.

26889 CRM9250N module Audit of RC1 accounts irregularities. Cancel the transaction, Initialize the unit.

26890 CRM9250N module Audit of RC2 accounts irregularities. Cancel the transaction, Initialize the unit.

26891 CRM9250N module Audit of RC3 accounts irregularities. Cancel the transaction, Initialize the unit.

26892 CRM9250N module Audit of ATC accounts. Cancel the transaction, Initialize the unit.

26893 CRM9250N module Unbalance of retract account Cancel the transaction, Initialize the unit.
Cancel the transaction and initialize the
26894 CRM9250N Counting accounts are inconsistent
module
Cancel the transaction and initialize the
26895 CRM9250N Withdrawal accounts are inconsistent
module
26980 CRM9250N module Non-core safety version firmware. Check if the firmware version is correct.

26981 CRM9250N module Security audit error in note issuing scenario. Retry.

26982 CRM9250N module Failed to update Secgroup work key Try again

26983 CRM9250N module Failed to check data packet MAC Retry

26984 CRM9250N module Data packet ID checking failed Update software

Number of actually dispensed notes is

26985 CRM9250N module Hardware problem, contact supplier
inconsistent with requested number
Receiving or sending data in blacklist feature
26986 CRM9250N module Update software
packet failed
26987 CRM9250N module Verification error in blacklist data is reported Update software
Error in parameters of blacklist mode or
26988 CRM9250N module Update software
protocol version
26989 CRM9250N module Data receiving error or timeout Update software
Amount of blacklist serial numbers is
26990 CRM9250N module Retry
abnormal

270/931
State
Error Code Type Description Recommended Solution
Code

26991 CRM9250N module Other error Software problem, contact supplier

26992 CRM9250N module Configuration error Configuration error, contact supplier

26993 CRM9250N module Response failed to meet the command Update software

26994 CRM9250N module CRC checking failed Update software

Response receiving failed (no data is received

26995 CRM9250N module Update software
or data packet format is wrong)
Check for abnormal connection to
Fail to receive ACK (no data is received or communication cable of main control board
26996 CRM9250N module
illegal data is received) or abnormality of communication
configuration
Check for abnormal connection to
communication cable of main control board
26997 CRM9250N module Fail to send ENQ
or abnormality of communication
configuration
Check for abnormal connection to
communication cable of main control board
26998 CRM9250N module Fail to send command
or abnormality of communication
configuration
Check for abnormal connection to
communication cable of main control board
26999 CRM9250N module Fail to initialize component
or abnormality of communication
configuration
27004 CRM9000 module Shutter closing timeout Retry and fail (fault processing)
Prompt taking way notes or checking
27005 CRM9000 module Notes are jammed by shutter
whether shutter is abnormal

Prompt taking away or retracting the notes

27007 CRM9000 module Notes remain at note slot
according to business process
27009 CRM9000 module Notes remain at output slot Prompt taking away the notes
27010 CRM9000 module No notes at note slot Prompt no notes
27011 CRM9000 module No notes at input slot Prompt no notes
Status of note slot is abnormal; detect that Notes are improperly placed; please neaten or
27014 CRM9000 module
notes are improperly placed take way the notes
Excessively narrow notes are detected at Notes are improperly placed; please neaten or
27019 CRM9000 module
input slot (SF09/SF10) take way the notes
Number of notes separated and fed is not Notes are improperly placed; please neaten or
27022 CRM9000 module
consistent with that of notes in output slot take way the notes
27023 CRM9000 module Withdrawal amount is zero Special handling is not required
Withdrawal OCR number is zero (no cassette
27027 CRM9000 module Clear the device and replenish notes
OCR information)
27028 CRM9000 module No OCR information Special handling is not required
The download file is in agreement with the
27029 CRM9000 module Special handling is not required
original version of the file
27030 CRM9000 module DM1 null (after command is executed) Special handling is not required

27031 CRM9000 module DM2 null (after command is executed) Special handling is not required

27032 CRM9000 module DM3 null (after command is executed) Special handling is not required

27033 CRM9000 module DM4 null (after command is executed) Special handling is not required

27034 CRM9000 module AM null (after command is executed) Special handling is not required

271/931
State
Error Code Type Description Recommended Solution
Code

27035 CRM9000 module DM6 null (after command is executed) Special handling is not required

27036 CRM9000 module DM7 null (after command is executed) Special handling is not required

27037 CRM9000 module DM8 null (after command is executed) Special handling is not required

27038 CRM9000 module DM9 null (after command is executed) Special handling is not required

27039 CRM9000 module DM10 null (after command is executed) Special handling is not required

27040 CRM9000 module DM11 null (after command is executed) Special handling is not required

27041 CRM9000 module DM12 null (after command is executed) Special handling is not required
27058 CRM9000 module DM1 is full Special handling is not required
27059 CRM9000 module DM2 is full Special handling is not required
27060 CRM9000 module DM3 is full Special handling is not required
27061 CRM9000 module DM4 is full Special handling is not required
27062 CRM9000 module AM is full Special handling is not required
27063 CRM9000 module DM6 is full Special handling is not required
27064 CRM9000 module DM7 is full Special handling is not required
27065 CRM9000 module DM8 is full Special handling is not required
27066 CRM9000 module DM9 is full Special handling is not required
27067 CRM9000 module DM10 is full Special handling is not required
27068 CRM9000 module DM11 is full Special handling is not required
27069 CRM9000 module DM12 is full Special handling is not required
27072 CRM9000 module All cassettes available for deposit are full Shield deposit transaction
27073 CRM9000 module All cassettes are abnormal Shut down for handling
27074 CRM9000 module All cassettes are empty Special handling is not required
27075 CRM9000 module All cassettes are set to unavailable Shield deposit/withdrawal function
27077 CRM9000 module DM1 is abnormal Special handling is not required
27078 CRM9000 module DM2 is abnormal Special handling is not required
27079 CRM9000 module DM3 is abnormal Special handling is not required
27080 CRM9000 module DM4 is abnormal Special handling is not required
27081 CRM9000 module AM is abnormal Special handling is not required
27082 CRM9000 module DM6 is abnormal Special handling is not required
27083 CRM9000 module DM7 is abnormal Special handling is not required
27084 CRM9000 module DM8 is abnormal Special handling is not required
27085 CRM9000 module DM9 is abnormal Special handling is not required
27086 CRM9000 module DM10 is abnormal Special handling is not required
27087 CRM9000 module DM11 is abnormal Special handling is not required
27088 CRM9000 module DM12 is abnormal Special handling is not required
Number of notes entering input slot exceeds
27091 CRM9000 module Prompt that notes cannot be placed
the maximum value
Amount of notes entering input slot reaches
27092 CRM9000 module Prompt that notes cannot be placed
or exceeds the maximum value

Number of consecutive rejected notes exceeds Prompt taking away notes and reallocating
27093 CRM9000 module
the limit while counting them

Total number of rejected notes exceeds the set Prompt taking away notes and finishing notes
27094 CRM9000 module
value while counting feeding
Note separating failed during
27095 CRM9000 module Prompt taking away the notes
counting/deposit

272/931
State
Error Code Type Description Recommended Solution
Code

Deposit cancellation cannot be executed (next

27097 CRM9000 module Special handling is not required
transaction has been executed)

Parameter type error (hardware error code is

27100 CRM9000 module added, and such error is reported where Initialize the unit
configuration file is not updated)

The unit receives other commands before

receiving the "Initialization setting"
27101 CRM9000 module Initialize the unit
command, and the "Initialization setting"
command is expected to be received

The unit receives other commands before

receiving the "Initialization" command; the
27102 CRM9000 module Initialize the unit
"Initialization" command is expected to be
received
The unit receives invalid command on
27103 CRM9000 module completion of the Deposit Preparation Initialize the unit
command
The unit receives invalid command on
27104 CRM9000 module completion of the Withdrawal Preparation Initialize the unit
command
The unit receives invalid command on
27105 CRM9000 module Initialize the unit
completion of the Withdrawal command

The unit receives invalid command after the

27109 CRM9000 module Initialize the unit
"retract NF" command is executed

The unit receives invalid commands on

27110 CRM9000 module Initialize the unit
completion of the Counting command

The unit receives invalid command on

27111 CRM9000 module Initialize the unit
completion of the Deposit command
The unit receives invalid commands on
27112 CRM9000 module completion of the Deposit Cancellation Initialize the unit
command
The unit receives invalid commands on the
27113 CRM9000 module completion of the Preparation for the Next Initialize the unit
Transaction command

Receive invalid commands on the completion

27120 CRM9000 module Initialize the unit
of the Audit First Step command

Receive invalid commands on the completion

27121 CRM9000 module Initialize the unit
of the Audit Second Step command

Receive invalid commands on the completion

27122 CRM9000 module of the Deposit command (from audit box to Initialize the unit
recycling box)

Receive invalid commands on the completion

27123 CRM9000 module Initialize the unit
of the Clear Jams command

Receive invalid commands on the completion

27124 CRM9000 module Initialize the unit
of the Cash Replenishment command

27125 CRM9000 module The unit receives undefined command Initialize the unit

Cassette insertion/removing is detected, and

27126 CRM9000 module the unit expects to receive the "obtaining Initialize the unit
cassette information" command

273/931
State
Error Code Type Description Recommended Solution
Code

Receive false command return to CAN during

27133 CRM9000 module Initialize the unit
communication with cassette 1

Receive false command return to CAN during

27134 CRM9000 module Initialize the unit
communication with cassette 2

Receive false command return to CAN during

27135 CRM9000 module Initialize the unit
communication with cassette 3

Receive false command return to CAN during

27136 CRM9000 module Initialize the unit
communication with cassette 4

Receive false command return to CAN during

27137 CRM9000 module Initialize the unit
communication with cassette 5

Receive false command return to CAN during

27138 CRM9000 module Initialize the unit
communication with cassette 6

Receive false command return to CAN during

27139 CRM9000 module Initialize the unit
communication with cassette 7

Receive false command return to CAN during

27140 CRM9000 module Initialize the unit
communication with cassette 8

Receive false command return to CAN during

27141 CRM9000 module Initialize the unit
communication with cassette 9

Receive false command return to CAN during

27142 CRM9000 module Initialize the unit
communication with cassette 10

Receive false command return to CAN during

27143 CRM9000 module Initialize the unit
communication with cassette 11

Receive false command return to CAN during

27144 CRM9000 module Initialize the unit
communication with cassette 12
27147 CRM9000 module NV return command word error Initialize the unit
Reset parameter. If failed, no acceptable
DM setting error of DM1 cassette in cassette cassette information is obtained when read
27148 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM2 cassette in cassette cassette information is obtained when read
27149 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM3 cassette in cassette cassette information is obtained when read
27150 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM4 cassette in cassette cassette information is obtained when read
27151 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of AM cassette in cassette cassette information is obtained when read
27152 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

274/931
State
Error Code Type Description Recommended Solution
Code

Reset parameter. If failed, no acceptable

DM setting error of DM6 cassette in cassette cassette information is obtained when read
27153 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM7 cassette in cassette cassette information is obtained when read
27154 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM8 cassette in cassette cassette information is obtained when read
27155 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM9 cassette in cassette cassette information is obtained when read
27156 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM10 cassette in cassette cassette information is obtained when read
27157 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM11 cassette in cassette cassette information is obtained when read
27158 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM setting error of DM12 cassette in cassette cassette information is obtained when read
27159 CRM9000 module
setting command (parameter undefined) cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM1 Denomination setting error in Cassette cassette information is obtained when read
27205 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM2 Denomination setting error in Cassette cassette information is obtained when read
27206 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM3 Denomination setting error in Cassette cassette information is obtained when read
27207 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM4 Denomination setting error in Cassette cassette information is obtained when read
27208 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

AM Denomination setting error in Cassette cassette information is obtained when read
27209 CRM9000 module
Setting command cassette information and the cassette is
unavailable

275/931
State
Error Code Type Description Recommended Solution
Code

Reset parameter. If failed, no acceptable

DM6 Denomination setting error in Cassette cassette information is obtained when read
27210 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM7 Denomination setting error in Cassette cassette information is obtained when read
27211 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM8 Denomination setting error in Cassette cassette information is obtained when read
27212 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM9 Denomination setting error in Cassette cassette information is obtained when read
27213 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM10 Denomination setting error in Cassette cassette information is obtained when read
27214 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM11 Denomination setting error in Cassette cassette information is obtained when read
27215 CRM9000 module
Setting command cassette information and the cassette is
unavailable

Reset parameter. If failed, no acceptable

DM12 Denomination setting error in Cassette cassette information is obtained when read
27216 CRM9000 module
Setting command cassette information and the cassette is
unavailable
retraction zone setting error during NF
27233 CRM9000 module Initialize the unit
retraction
NV work mode setting error during
27234 CRM9000 module Initialize the unit
withdrawal
NV work mode setting error during NF
27235 CRM9000 module Initialize the unit
retraction
27236 CRM9000 module NV work mode setting error during counting Initialize the unit

27237 CRM9000 module NV work mode setting error during deposit Initialize the unit

27238 CRM9000 module NV work mode setting error during audit Initialize the unit

27242 CRM9000 module Action parameter setting error during deposit Initialize the unit
Withdrawal limit setting exceeds the
27245 CRM9000 module Initialize the unit
maximum value
The cassette designated for withdrawal is
27246 CRM9000 module Initialize the unit
unavailable or unable to dispense notes
Cash-out Mode setting error in withdrawal
27247 CRM9000 module Initialize the unit
command
Frame Number setting error in withdrawal
27248 CRM9000 module command (frame number setting is Initialize the unit
discontinuous)
Deposit limit setting exceeds the maximum
27249 CRM9000 module Initialize the unit
value

276/931
State
Error Code Type Description Recommended Solution
Code

Unacceptable denomination number setting

27250 CRM9000 module Initialize the unit
exceeds the maximum value

DM1 is designated for cash-out, but DM1

27254 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM2 is designated for cash-out, but DM2

27255 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM3 is designated for cash-out, but DM3

27256 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM4 is designated for cash-out, but DM4

27257 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM5 is designated for cash-out, but DM5

27258 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM6 is designated for cash-out, but DM6

27259 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM7 is designated for cash-out, but DM7

27260 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM8 is designated for cash-out, but DM8

27261 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM9 is designated for cash-out, but DM9

27262 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM10 is designated for cash-out, but DM10

27263 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM11 is designated for cash-out, but DM11

27264 CRM9000 module Shield the cassette
cable interface is not connected correctly

DM12 is designated for cash-out, but DM12

27265 CRM9000 module Shield the cassette
cable interface is not connected correctly
DM1 is designated for cash-out, but DM1 is
27282 CRM9000 module Initialize the unit and dispense cash again
empty
DM2 is designated for cash-out, but DM2 is
27283 CRM9000 module Initialize the unit and dispense cash again
empty
DM3 is designated for cash-out, but DM3 is
27284 CRM9000 module Initialize the unit and dispense cash again
empty
DM4 is designated for cash-out, but DM4 is
27285 CRM9000 module Initialize the unit and dispense cash again
empty
AM is designated for cash-out, but AM is
27286 CRM9000 module Initialize the unit and dispense cash again
empty
DM6 is designated for cash-out, but DM6 is
27287 CRM9000 module Initialize the unit and dispense cash again
empty
DM7 is designated for cash-out, but DM7 is
27288 CRM9000 module Initialize the unit and dispense cash again
empty
DM8 is designated for cash-out, but DM8 is
27289 CRM9000 module Initialize the unit and dispense cash again
empty
DM9 is designated for cash-out, but DM9 is
27290 CRM9000 module Initialize the unit and dispense cash again
empty
DM10 is designated for cash-out, but DM10
27291 CRM9000 module Initialize the unit and dispense cash again
is empty
DM11 is designated for cash-out, but DM11
27292 CRM9000 module Initialize the unit and dispense cash again
is empty
DM12 is designated for cash-out, but DM12
27293 CRM9000 module Initialize the unit and dispense cash again
is empty

277/931
State
Error Code Type Description Recommended Solution
Code

Invalid parameter for the unit, set up again

27310 CRM9000 module Initialize the unit
(setting error of number of retries)

Invalid parameter for the unit, set up again

27311 CRM9000 module (setting error of allowable number of Initialize the unit
consecutive unqualified notes)

Invalid parameter for the unit, set up again

27312 CRM9000 module (setting error of allowable number of Initialize the unit
accumulative unqualified notes)

Invalid parameter for the unit, set up again

27313 CRM9000 module Initialize the unit
(note width upper limit setting error)

Invalid parameter for the unit, set up again

27314 CRM9000 module Initialize the unit
(note inclination parameter setting error)

Invalid parameter for the unit, set up again

27315 CRM9000 module Initialize the unit
(note port diameter parameter setting error)

Invalid parameter for the unit, set up again

27316 CRM9000 module Initialize the unit
(note spacing parameter setting error)

Invalid parameter for the unit, set up again

27317 CRM9000 module Initialize the unit
(note width lower limit setting error)

Invalid parameter for the unit, set up again

27318 CRM9000 module Initialize the unit
(note thickness upper limit setting error)

Invalid parameter for the unit, set up again

27319 CRM9000 module Initialize the unit
(note thickness lower limit setting error)

Invalid unit parameter, set up again (AM

27320 CRM9000 module (audit box) or RBT (upper reject cassette) Reset parameters
configuration setting error)
DM1 is designated for cash-out, but DM1
27323 CRM9000 module Initialize the unit
status is abnormal
DM2 is designated for cash-out, but DM2
27324 CRM9000 module Initialize the unit
status is abnormal
DM3 is designated for cash-out, but DM3
27325 CRM9000 module Initialize the unit
status is abnormal
DM4 is designated for cash-out, but DM4
27326 CRM9000 module Initialize the unit
status is abnormal
AM is designated for cash-out, but DM5
27327 CRM9000 module Initialize the unit
status is abnormal
DM6 is designated for cash-out, but DM6
27328 CRM9000 module Initialize the unit
status is abnormal
DM7 is designated for cash-out, but DM7
27329 CRM9000 module Initialize the unit
status is abnormal
DM8 is designated for cash-out, but DM8
27330 CRM9000 module Initialize the unit
status is abnormal
DM9 is designated for cash-out, but DM9
27331 CRM9000 module Initialize the unit
status is abnormal
DM10 is designated for cash-out, but DM10
27332 CRM9000 module Initialize the unit
status is abnormal
DM11 is designated for cash-out, but DM11
27333 CRM9000 module Initialize the unit
status is abnormal
DM12 is designated for cash-out, but DM12
27334 CRM9000 module Initialize the unit
status is abnormal
Input parameter error in Getting Note
27350 CRM9000 module Initialize the unit
Information command
27351 CRM9000 module Overall parameter length error Initialize the unit

278/931
State
Error Code Type Description Recommended Solution
Code

Error occurs to the setting of cassette priority

27352 CRM9000 module Initialize the unit
in deposit
Sequence number length of the unit is out of
27353 CRM9000 module Initialize the unit
range
27355 CRM9000 module All cassettes are set to unavailable Initialize the unit
27356 CRM9000 module Parameter setting error Software problem, contact the supplier
Initialize the unit (the current execution
27357 CRM9000 module Function transfer parameters are invalid succeeds, and use the unit only after
initialization)
Abnormal status error of the unit (hardware
Initialize the unit, and prompt resetting of the
27360 CRM9000 module error code is added, and such error is reported
unit
where configuration file is not updated)
The upper unit is not in position before the Initialize the unit, and prompt resetting of the
27364 CRM9000 module
command is executed unit
The upper transport at the upper part of NT-U Initialize the unit, and prompt resetting of the
27365 CRM9000 module
is opened before the command is executed unit

The turn-up transport of NF is opened before Initialize the unit, and prompt resetting of the
27366 CRM9000 module
the command is executed unit

The turn-up transport of NT-U is opened Initialize the unit, and prompt resetting of the
27367 CRM9000 module
before the command is executed unit
Initialize the unit, and prompt resetting of the
27369 CRM9000 module reject cassette does not exist
unit
Initialize the unit, and prompt resetting of the
27371 CRM9000 module unqualified notes reject cassette does not exist
unit
error, worn out notes retract cassette or top
27372 CRM9000 module Shut down for handling
retract cassette does not exist

error, worn out notes retract cassette and top

27373 CRM9000 module Shut down for handling
retract cassette are all exist
error, AM and RBT(top retract cassette) are
27374 CRM9000 module Shut down for handling
not set
error, AM set as exist but no RBR (worn out
27375 CRM9000 module Shut down for handling
notes cassette) is note detected
error,AM set as exist but RBT (top retract
27376 CRM9000 module Shut down for handling
cassette) is detected
27377 CRM9000 module The set RBT exists; and AM error is detected Shut down for handling

27378 CRM9000 module error, RBT sets as exist but AM is detected Shut down for handling

27379 CRM9000 module error, top retract cassette is not exist Shut down for handling
error, RBT set as exist but worn out notes
27380 CRM9000 module Shut down for handling
also is detected
Lower unit is not in position before the Initialize the unit, and prompt resetting of the
27382 CRM9000 module
command is executed unit
The shutter is not closed before the command
27385 CRM9000 module Initialize the unit
is executed
NV module is opened during the execution of Initialize the unit, and prompt resetting of the
27387 CRM9000 module
command unit
Upper unit is pulled out during the execution Initialize the unit, and prompt resetting of the
27390 CRM9000 module
of command unit
The upper transport at the upper part of NT-U Initialize the unit, and prompt resetting of the
27391 CRM9000 module
is opened during the execution of command unit

279/931
State
Error Code Type Description Recommended Solution
Code

The turn-up transport of NF is opened during Initialize the unit, and prompt resetting of the
27392 CRM9000 module
the execution of command unit

The turn-up transport of NT-U is opened Initialize the unit, and prompt resetting of the
27393 CRM9000 module
during the execution of command unit
Lower unit is pulled out during the execution Initialize the unit, and prompt resetting of the
27394 CRM9000 module
of command unit
Shutter is opened during the execution of
27397 CRM9000 module Initialize the unit
command
NV error (hardware error code is added, and
27400 CRM9000 module such error is reported where configuration file Initialize the unit
is not updated)

27401 CRM9000 module NV communication command timeout Initialize the unit

27403 CRM9000 module Reading sensor status of NV times out Initialize the unit

27404 CRM9000 module Reading version No. of NV times out Initialize the unit

27405 CRM9000 module Setting NV operating mode times out Initialize the unit

27406 CRM9000 module Getting NV operating mode times out Initialize the unit
Enabling/disabling NV communication times
27407 CRM9000 module Initialize the unit
out
Getting counting results of each part of NV
27409 CRM9000 module Initialize the unit
times out
27410 CRM9000 module Getting NV BIT result times out Initialize the unit
27411 CRM9000 module Clearing OCR image of NV times out Initialize the unit

27412 CRM9000 module Reading NV identified note type times out Initialize the unit

Checking compatibility of NV with main

27413 CRM9000 module Initialize the unit
control board version times out

27414 CRM9000 module Reading NV voltage value times out Initialize the unit

27415 CRM9000 module Reading NV self-calibration K value time out Initialize the unit

27416 CRM9000 module Resetting NV communication times out Initialize the unit
Setting NV workflow communication times
27417 CRM9000 module Initialize the unit
out
Clearing NV sensor counting communication
27418 CRM9000 module Initialize the unit
times out
27419 CRM9000 module Clearing NV sensor counting failed Initialize the unit
27427 CRM9000 module NV identified note type reading error Initialize the unit
27430 CRM9000 module NV working mode setting error Initialize the unit
27431 CRM9000 module Reset NV failed Initialize the unit
27432 CRM9000 module Clearing OCR failed Initialize the unit
Number of notes collected is not enough to
27433 CRM9000 module Initialize the unit
calculate thickness value
27442 CRM9000 module NV self-test result failed (Unknown error) Initialize the unit

27443 CRM9000 module Note rejection caused by abnormal NV Initialize the unit
27448 CRM9000 module SNV-Code update error Initialize the unit
CIS brightness automatic adjustment error of
27449 CRM9000 module Initialize the unit
SNV-DSP

280/931
State
Error Code Type Description Recommended Solution
Code

27450 CRM9000 module AD9822 configuration error of SNV-DSP Initialize the unit

27451 CRM9000 module Abnormal OCR template of SNV-DSP Initialize the unit
27453 CRM9000 module SNV-NV top cover is not closed Initialize the unit
27454 CRM9000 module SNV-NV fan failed Initialize the unit
27455 CRM9000 module SNV-Other error Initialize the unit
27456 CRM9000 module SNV-CIS1 setting failed Initialize the unit
27457 CRM9000 module SNV-CIS2 setting failed Initialize the unit
27458 CRM9000 module SNV-CIS1 CIS2 setting failed Initialize the unit
27466 CRM9000 module Thickness K value is out of range Initialize the unit
Exception occurred when read zero value for
27467 CRM9000 module Initialize the unit
the first time
Exception occurred when read zero value for
27468 CRM9000 module Initialize the unit
the second time
Zero value exception; and notes possibly exist
27469 CRM9000 module Initialize the unit
in thickness transport
Zero value read is different from the last one
27470 CRM9000 module Initialize the unit
read
27475 CRM9000 module NV sensor counting at all levels is different Initialize the unit
The sensor counting of NV is the largest at
27476 CRM9000 module Initialize the unit
the first level
The sensor counting of NV is the largest at
27477 CRM9000 module Initialize the unit
the second level
The sensor counting of NV is the largest at
27478 CRM9000 module Initialize the unit
the third level
The sensor counting of NV is the largest at
27479 CRM9000 module Initialize the unit
the fourth level
27480 CRM9000 module UV sensor counting of NV is the largest Initialize the unit

27488 CRM9000 module The first sensor in the first row is abnormal Initialize the unit
The sensor at the left of the second row is
27489 CRM9000 module Initialize the unit
abnormal
The sensor at the left of the third row is
27490 CRM9000 module Initialize the unit
abnormal
The sensor at the left of the fourth row is
27491 CRM9000 module Initialize the unit
abnormal
The sensor in the middle of the first row is
27492 CRM9000 module Initialize the unit
abnormal
The sensor in the middle of the second row is
27493 CRM9000 module Initialize the unit
abnormal
The sensor in the middle of the third row is
27494 CRM9000 module Initialize the unit
abnormal
The sensor in the middle of the fourth row is
27495 CRM9000 module Initialize the unit
abnormal
The sensors at the left and in the middle of
27496 CRM9000 module Initialize the unit
the first row are abnormal

The sensors at the left and in the middle of

27497 CRM9000 module Initialize the unit
the second row are abnormal

The sensors at the left and in the middle of

27498 CRM9000 module Initialize the unit
the third row are abnormal

The sensors at the left and in the middle of

27499 CRM9000 module Initialize the unit
the fourth row are abnormal

27500 CRM9000 module The second sensor in the first row is abnormal Initialize the unit

281/931
State
Error Code Type Description Recommended Solution
Code

Error occurred to the sensor in the right of the

27501 CRM9000 module Initialize the unit
second row
Error occurred to the sensor in the right of the
27502 CRM9000 module Initialize the unit
third row
Error occurred to the sensor in the right of the
27503 CRM9000 module Initialize the unit
fourth row
27504 CRM9000 module The fourth sensor in the first row is abnormal Initialize the unit

The sensors at the left and in the middle of

27505 CRM9000 module Initialize the unit
the second row are abnormal

The sensors at the left and in the middle of

27506 CRM9000 module Initialize the unit
the third row are abnormal

The sensors at the left and in the middle of

27507 CRM9000 module Initialize the unit
the fourth row are abnormal

The sensors at the right and in the middle of

27508 CRM9000 module Initialize the unit
the first row are abnormal

The sensors at the right and in the middle of

27509 CRM9000 module Initialize the unit
the second row are abnormal

The sensors at the right and in the middle of

27510 CRM9000 module Initialize the unit
the third row are abnormal

The sensors at the right and in the middle of

27511 CRM9000 module Initialize the unit
the fourth row are abnormal

The sensors at the left, right and in the middle

27512 CRM9000 module Initialize the unit
of the first row are abnormal

The sensors at the left, right and in the middle

27513 CRM9000 module Initialize the unit
of the second row are abnormal

The sensors at the left, right and in the middle

27514 CRM9000 module Initialize the unit
of the third row are abnormal

The sensors at the left, right and in the middle

27515 CRM9000 module Initialize the unit
of the fourth row are abnormal
Information about sensors in the first row is
27516 CRM9000 module Initialize the unit
not returned
Information about sensors in the second row
27517 CRM9000 module Initialize the unit
is not returned
Information about sensors in the third row is
27518 CRM9000 module Initialize the unit
not returned
Information about sensors in the fourth row is
27519 CRM9000 module Initialize the unit
not returned
27520 CRM9000 module The fourth sensor in the first row is abnormal Initialize the unit
The sensors in the first row are not connected
27521 CRM9000 module Initialize the unit
properly
27522 CRM9000 module Note jamming occurs to CIS1 Initialize the unit
27523 CRM9000 module Note jamming occurs to CIS2 Initialize the unit
27524 CRM9000 module Note jamming occurs to CIS1 and CIS2 Initialize the unit

Internal error (hardware error code is added,

27530 CRM9000 module and such error is reported where configuration Initialize the unit
file is not updated)
27531 CRM9000 module LOG erasion failed Initialize the unit
27532 CRM9000 module LOG data reading failed Initialize the unit

282/931
State
Error Code Type Description Recommended Solution
Code

27533 CRM9000 module LOG data writing failed Initialize the unit
27534 CRM9000 module LOG index erasion failed Initialize the unit
27535 CRM9000 module LOG index data reading failed Initialize the unit
27536 CRM9000 module LOG index data writing failed Initialize the unit
27537 CRM9000 module LOG input parameter error Initialize the unit
27538 CRM9000 module LOG data packet length overflow Initialize the unit
27542 CRM9000 module DM1 program online download faied Retry twice

27543 CRM9000 module DM2 program online download faied Retry twice

27544 CRM9000 module DM3 program online download faied Retry twice

27545 CRM9000 module DM4 program online download failed Retry twice

27546 CRM9000 module AM program online download failed Retry twice

27547 CRM9000 module DM6 program online download failed Retry twice

27548 CRM9000 module DM7 program online download failed Retry twice

27549 CRM9000 module DM8 program online download failed Retry twice

27550 CRM9000 module DM9 program online download failed Retry twice

27551 CRM9000 module DM10 program online download failed Retry twice

27552 CRM9000 module DM11 program online download failed Retry twice

27553 CRM9000 module DM12 program online download failed Retry twice
DM1 cassette memory information writing
27556 CRM9000 module Initialize the unit
failed
DM2 cassette memory information writing
27557 CRM9000 module Initialize the unit
failed
DM3 cassette memory information writing
27558 CRM9000 module Initialize the unit
failed
DM4 cassette memory information writing
27559 CRM9000 module Initialize the unit
failed
AM cassette memory information writing
27560 CRM9000 module Initialize the unit
failed
DM6 cassette memory information writing
27561 CRM9000 module Initialize the unit
failed
DM7 cassette memory information writing
27562 CRM9000 module Initialize the unit
failed
DM8 cassette memory information writing
27563 CRM9000 module Initialize the unit
failed
DM9 cassette memory information writing
27564 CRM9000 module Initialize the unit
failed
DM10 cassette memory information writing
27565 CRM9000 module Initialize the unit
failed
DM11 cassette memory information writing
27566 CRM9000 module Initialize the unit
failed
DM12 cassette memory information writing
27567 CRM9000 module Initialize the unit
failed
DM1 cassette memory information reading
27570 CRM9000 module Initialize the unit
failed
DM2 cassette memory information reading
27571 CRM9000 module Initialize the unit
failed
DM3 cassette memory information reading
27572 CRM9000 module Initialize the unit
failed

283/931
State
Error Code Type Description Recommended Solution
Code

DM4 cassette memory information reading

27573 CRM9000 module Initialize the unit
failed
AM cassette memory information reading
27574 CRM9000 module Initialize the unit
failed
DM6 cassette memory information reading
27575 CRM9000 module Initialize the unit
failed
DM7 cassette memory information reading
27576 CRM9000 module Initialize the unit
failed
DM8 cassette memory information reading
27577 CRM9000 module Initialize the unit
failed
DM9 cassette memory information reading
27578 CRM9000 module Initialize the unit
failed
DM10 cassette memory information reading
27579 CRM9000 module Initialize the unit
failed
DM11 cassette memory information reading
27580 CRM9000 module Initialize the unit
failed
DM12 cassette memory information reading
27581 CRM9000 module Initialize the unit
failed
27589 CRM9000 module Special parameter reading failed Initialize the unit
27590 CRM9000 module Special parameter writing failed Initialize the unit
27591 CRM9000 module Special parameter check error Initialize the unit
27592 CRM9000 module Process parameter reading failed Initialize the unit
27593 CRM9000 module Process parameter writing failed Initialize the unit
27594 CRM9000 module Process parameter check failed Initialize the unit
Cassette information parameter test writing
27595 CRM9000 module Initialize the unit
failed
OCR certification information to main control
27623 CRM9000 module Initialize the unit
board writing failed
27625 CRM9000 module Unit's sequence number reading failed Initialize the unit

27626 CRM9000 module Unit's sequence number writing failed Initialize the unit
Shield the cassette in case of initialization
27629 CRM9000 module DM1 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27630 CRM9000 module DM2 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27631 CRM9000 module DM3 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27632 CRM9000 module DM4 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27633 CRM9000 module AM CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27634 CRM9000 module DM6 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27635 CRM9000 module DM7 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27636 CRM9000 module DM8 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27637 CRM9000 module DM9 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27638 CRM9000 module DM10 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27639 CRM9000 module DM11 CAN communication ID setup failed
failure of the unit
Shield the cassette in case of initialization
27640 CRM9000 module DM12 CAN communication ID setup failed
failure of the unit
DM1 note serial number availability setting Shield the cassette in case of initialization
27643 CRM9000 module
failed failure of the unit
DM2 note serial number availability setting Shield the cassette in case of initialization
27644 CRM9000 module
failed failure of the unit

284/931
State
Error Code Type Description Recommended Solution
Code

DM3 note serial number availability setting Shield the cassette in case of initialization
27645 CRM9000 module
failed failure of the unit
DM4 note serial number availability setting Shield the cassette in case of initialization
27646 CRM9000 module
failed failure of the unit
DM5 note serial number availability setting Shield the cassette in case of initialization
27647 CRM9000 module
failed failure of the unit
DM6 note serial number availability setting Shield the cassette in case of initialization
27648 CRM9000 module
failed failure of the unit
DM7 note serial number availability setting Shield the cassette in case of initialization
27649 CRM9000 module
failed failure of the unit
DM8 note serial number availability setting Shield the cassette in case of initialization
27650 CRM9000 module
failed failure of the unit
DM9 note serial number availability setting Shield the cassette in case of initialization
27651 CRM9000 module
failed failure of the unit
DM10 note serial number availability setting Shield the cassette in case of initialization
27652 CRM9000 module
failed failure of the unit
DM11 note serial number availability setting Shield the cassette in case of initialization
27653 CRM9000 module
failed failure of the unit
DM12 note serial number availability setting Shield the cassette in case of initialization
27654 CRM9000 module
failed failure of the unit
DM1 note serial number information writing Shield the cassette in case of initialization
27657 CRM9000 module
failed failure of the unit
DM2 note serial number information writing Shield the cassette in case of initialization
27658 CRM9000 module
failed failure of the unit
DM3 note serial number information writing Shield the cassette in case of initialization
27659 CRM9000 module
failed failure of the unit
DM4 note serial number information writing Shield the cassette in case of initialization
27660 CRM9000 module
failed failure of the unit
DM5 note serial number information writing Shield the cassette in case of initialization
27661 CRM9000 module
failed failure of the unit
DM6 note serial number information writing Shield the cassette in case of initialization
27662 CRM9000 module
failed failure of the unit
DM7 note serial number information writing Shield the cassette in case of initialization
27663 CRM9000 module
failed failure of the unit
DM8 note serial number information writing Shield the cassette in case of initialization
27664 CRM9000 module
failed failure of the unit
DM9 note serial number information writing Shield the cassette in case of initialization
27665 CRM9000 module
failed failure of the unit
DM10 note serial number information writing Shield the cassette in case of initialization
27666 CRM9000 module
failed failure of the unit
DM11 note serial number information writing Shield the cassette in case of initialization
27667 CRM9000 module
failed failure of the unit
DM12 note serial number information writing Shield the cassette in case of initialization
27668 CRM9000 module
failed failure of the unit
DM1 note serial number information reading Shield the cassette in case of initialization
27671 CRM9000 module
failed failure of the unit
DM2 note serial number information reading Shield the cassette in case of initialization
27672 CRM9000 module
failed failure of the unit
DM3 note serial number information reading Shield the cassette in case of initialization
27673 CRM9000 module
failed failure of the unit
DM4 note serial number information reading Shield the cassette in case of initialization
27674 CRM9000 module
failed failure of the unit
DM5 note serial number information reading Shield the cassette in case of initialization
27675 CRM9000 module
failed failure of the unit
DM6 note serial number information reading Shield the cassette in case of initialization
27676 CRM9000 module
failed failure of the unit
DM7 note serial number information reading Shield the cassette in case of initialization
27677 CRM9000 module
failed failure of the unit
DM8 note serial number information reading Shield the cassette in case of initialization
27678 CRM9000 module
failed failure of the unit
DM9 note serial number information reading Shield the cassette in case of initialization
27679 CRM9000 module
failed failure of the unit

285/931
State
Error Code Type Description Recommended Solution
Code

DM10 note serial number information reading Shield the cassette in case of initialization
27680 CRM9000 module
failed failure of the unit
DM11 note serial number information reading Shield the cassette in case of initialization
27681 CRM9000 module
failed failure of the unit
DM12 note serial number information reading Shield the cassette in case of initialization
27682 CRM9000 module
failed failure of the unit
DM1 special note serial number information Shield the cassette in case of initialization
27685 CRM9000 module
writing failed failure of the unit
DM2 special note serial number information Shield the cassette in case of initialization
27686 CRM9000 module
writing failed failure of the unit
DM3 special note serial number information Shield the cassette in case of initialization
27687 CRM9000 module
writing failed failure of the unit
DM4 special note serial number information Shield the cassette in case of initialization
27688 CRM9000 module
writing failed failure of the unit
DM5 special note serial number information Shield the cassette in case of initialization
27689 CRM9000 module
writing failed failure of the unit
DM6 special note serial number information Shield the cassette in case of initialization
27690 CRM9000 module
writing failed failure of the unit
DM7 special note serial number information Shield the cassette in case of initialization
27691 CRM9000 module
writing failed failure of the unit
DM8 special note serial number information Shield the cassette in case of initialization
27692 CRM9000 module
writing failed failure of the unit
DM9 special note serial number information Shield the cassette in case of initialization
27693 CRM9000 module
writing failed failure of the unit
DM10 special note serial number information Shield the cassette in case of initialization
27694 CRM9000 module
writing failed failure of the unit
DM11 special note serial number information Shield the cassette in case of initialization
27695 CRM9000 module
writing failed failure of the unit
DM12 special note serial number information Shield the cassette in case of initialization
27696 CRM9000 module
writing failed failure of the unit
DM1 special note serial number information Shield the cassette in case of initialization
27699 CRM9000 module
reading failed failure of the unit
DM2 special note serial number information Shield the cassette in case of initialization
27700 CRM9000 module
reading failed failure of the unit
DM3 special note serial number information Shield the cassette in case of initialization
27701 CRM9000 module
reading failed failure of the unit
DM4 special note serial number information Shield the cassette in case of initialization
27702 CRM9000 module
reading failed failure of the unit
DM5 special note serial number information Shield the cassette in case of initialization
27703 CRM9000 module
reading failed failure of the unit
DM6 special note serial number information Shield the cassette in case of initialization
27704 CRM9000 module
reading failed failure of the unit
DM7 special note serial number information Shield the cassette in case of initialization
27705 CRM9000 module
reading failed failure of the unit
DM8 special note serial number information Shield the cassette in case of initialization
27706 CRM9000 module
reading failed failure of the unit
DM9 special note serial number information Shield the cassette in case of initialization
27707 CRM9000 module
reading failed failure of the unit
DM10 special note serial number information Shield the cassette in case of initialization
27708 CRM9000 module
reading failed failure of the unit
DM11 special note serial number information Shield the cassette in case of initialization
27709 CRM9000 module
reading failed failure of the unit
DM12 special note serial number information Shield the cassette in case of initialization
27710 CRM9000 module
reading failed failure of the unit
Shield the cassette in case of initialization
27713 CRM9000 module DM1 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27714 CRM9000 module DM2 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27715 CRM9000 module DM3 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27716 CRM9000 module DM4 note serial number date writing failed
failure of the unit

286/931
State
Error Code Type Description Recommended Solution
Code

Shield the cassette in case of initialization

27717 CRM9000 module DM5 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27718 CRM9000 module DM6 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27719 CRM9000 module DM7 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27720 CRM9000 module DM8 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27721 CRM9000 module DM9 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27722 CRM9000 module DM10 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27723 CRM9000 module DM11 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27724 CRM9000 module DM12 note serial number date writing failed
failure of the unit
Shield the cassette in case of initialization
27727 CRM9000 module DM1 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27728 CRM9000 module DM2 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27729 CRM9000 module DM3 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27730 CRM9000 module DM4 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27731 CRM9000 module DM5 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27732 CRM9000 module DM6 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27733 CRM9000 module DM7 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27734 CRM9000 module DM8 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27735 CRM9000 module DM9 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27736 CRM9000 module DM10 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27737 CRM9000 module DM11 note serial number date reading failed
failure of the unit
Shield the cassette in case of initialization
27738 CRM9000 module DM12 note serial number date reading failed
failure of the unit
27742 CRM9000 module Pointer for entering the queue overflows Initialize the unit

27743 CRM9000 module Pointer for entering the queue is mismatched Initialize the unit
27744 CRM9000 module Error code table reading error Initialize the unit
27745 CRM9000 module Array function operation error Initialize the unit
27746 CRM9000 module Sensor light adjusting timeout Initialize the unit
The unit stops service and the machine is to
27748 CRM9000 module Initialize the unit, and clear the device
be cleared
Number of invalid notes exceeds allowable Stop audit, initialize the unit, and retract
27749 CRM9000 module
value (100) during audit rejected notes
Number of consecutive invalid notes exceeds Stop audit, initialize the unit, and retract
27750 CRM9000 module
allowable value (50) during audit rejected notes
DM1 cassette memory information writing
27892 CRM9000 module Initialize the unit
exception
DM2 cassette memory information writing
27893 CRM9000 module Initialize the unit
exception
DM3 cassette memory information writing
27894 CRM9000 module Initialize the unit
exception
DM4 cassette memory information writing
27895 CRM9000 module Initialize the unit
exception

287/931
State
Error Code Type Description Recommended Solution
Code

DM5 cassette memory information writing

27896 CRM9000 module Initialize the unit
exception
DM6 cassette memory information writing
27897 CRM9000 module Initialize the unit
exception
DM7 cassette memory information writing
27898 CRM9000 module Initialize the unit
exception
DM8 cassette memory information writing
27899 CRM9000 module Initialize the unit
exception
DM9 cassette memory information writing
27900 CRM9000 module Initialize the unit
exception
DM10 cassette memory information writing
27901 CRM9000 module Initialize the unit
exception
DM11 cassette memory information writing
27902 CRM9000 module Initialize the unit
exception
DM12 cassette memory information writing
27903 CRM9000 module Initialize the unit
exception
Waiting for cassette command and executing
27906 CRM9000 module Initialize the unit
the returned results time out
After three unsuccessful attempts, perform
Waiting for cassette 1 command and
27907 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 2 command and
27908 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 3 command and
27909 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 4 command and
27910 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 5 command and
27911 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 6 command and
27912 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 7 command and
27913 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 8 command and
27914 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 9 command and
27915 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 10 command and
27916 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 11 command and
27917 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
After three unsuccessful attempts, perform
Waiting for cassette 12 command and
27918 CRM9000 module iInitSetting to shield the responding defective
executing the returned results time out
cassette
Executive component type error (hardware
27920 CRM9000 module error code is added, and such error is reported Initialize the unit
where configuration file is not updated)
27921 CRM9000 module Sensor SF01 is dirty or damaged Initialize the unit
27922 CRM9000 module Sensor SF02 is dirty or damaged Initialize the unit
27923 CRM9000 module Sensor SF03 is dirty or damaged Initialize the unit
27924 CRM9000 module Sensor SF04 is dirty or damaged Initialize the unit

288/931
State
Error Code Type Description Recommended Solution
Code

27925 CRM9000 module Sensor SF05 is dirty or damaged Initialize the unit
27926 CRM9000 module Sensor SF06 is dirty or damaged Initialize the unit
27927 CRM9000 module Sensor SF07 is dirty or damaged Initialize the unit
27928 CRM9000 module Sensor SF08 is dirty or damaged Initialize the unit
27929 CRM9000 module Sensor SF09 is dirty or damaged Initialize the unit
27930 CRM9000 module Sensor SF10 is dirty or damaged Initialize the unit
27931 CRM9000 module Sensor SF11 is dirty or damaged Initialize the unit
27932 CRM9000 module Sensor SF12 is dirty or damaged Initialize the unit
27933 CRM9000 module Sensor SF13 is dirty or damaged Initialize the unit
27934 CRM9000 module Sensor SF14 is dirty or damaged Initialize the unit
27935 CRM9000 module Sensor SF15 is dirty or damaged Initialize the unit
27936 CRM9000 module Sensor SF16 is dirty or damaged Initialize the unit
27937 CRM9000 module Sensor ST01 is dirty or damaged Initialize the unit
27938 CRM9000 module Sensor ST02 is dirty or damaged Initialize the unit
27939 CRM9000 module Sensor ST03 is dirty or damaged Initialize the unit
27940 CRM9000 module Sensor ST04 is dirty or damaged Initialize the unit
27941 CRM9000 module Sensor ST05 is dirty or damaged Initialize the unit
27942 CRM9000 module Sensor ST06 is dirty or damaged Initialize the unit
27943 CRM9000 module Sensor ST07 is dirty or damaged Initialize the unit
27944 CRM9000 module Sensor ST08 is dirty or damaged Initialize the unit
27945 CRM9000 module Sensor ST09 is dirty or damaged Initialize the unit
27946 CRM9000 module Sensor ST10 is dirty or damaged Initialize the unit
27947 CRM9000 module Sensor ST11 is dirty or damaged Initialize the unit
27948 CRM9000 module Sensor ST12 is dirty or damaged Initialize the unit
27949 CRM9000 module Sensor ST13 is dirty or damaged Initialize the unit
27950 CRM9000 module Sensor ST14 is dirty or damaged Initialize the unit
27951 CRM9000 module Sensor SU01 is dirty or damaged Initialize the unit
27952 CRM9000 module Sensor SU02 is dirty or damaged Initialize the unit
27953 CRM9000 module Sensor SU03 is dirty or damaged Initialize the unit
27954 CRM9000 module Sensor SU04 is dirty or damaged Initialize the unit
27955 CRM9000 module Sensor SU05 is dirty or damaged Initialize the unit
27956 CRM9000 module Sensor SU06 is dirty or damaged Initialize the unit
27963 CRM9000 module Sensor DM1SD01 is dirty or damaged Initialize the unit

27964 CRM9000 module Sensor DM1SD02 is dirty or damaged Initialize the unit

27965 CRM9000 module Sensor DM1SD03 is dirty or damaged Initialize the unit

27966 CRM9000 module Sensor DM1SD04 is dirty or damaged Initialize the unit

27970 CRM9000 module Sensor DM2SD02 is dirty or damaged Initialize the unit

27971 CRM9000 module Sensor DM2SD03 is dirty or damaged Initialize the unit

27972 CRM9000 module Sensor DM2SD04 is dirty or damaged Initialize the unit

27975 CRM9000 module Sensor DM3SD01 is dirty or damaged Initialize the unit

27976 CRM9000 module Sensor DM3SD02 is dirty or damaged Initialize the unit

27977 CRM9000 module Sensor DM3SD03 is dirty or damaged Initialize the unit

27978 CRM9000 module Sensor DM3SD04 is dirty or damaged Initialize the unit

27982 CRM9000 module Sensor DM4SD02 is dirty or damaged Initialize the unit

289/931
State
Error Code Type Description Recommended Solution
Code

27983 CRM9000 module Sensor DM4SD03 is dirty or damaged Initialize the unit

27984 CRM9000 module Sensor DM4SD04 is dirty or damaged Initialize the unit

27987 CRM9000 module Sensor AMSA01 is dirty or damaged Initialize the unit

27988 CRM9000 module Sensor AMSA02 is dirty or damaged Initialize the unit

27989 CRM9000 module Sensor AMSA03 is dirty or damaged Initialize the unit

27990 CRM9000 module Sensor AMSA04 is dirty or damaged Initialize the unit
27998 CRM9000 module Sensor light adjusting setting failed Initialize the unit
Note separating motor error; motor rotation is
27999 CRM9000 module Initialize the unit
not detected during motor operation

Shutter motor error; motor rotation is not

28000 CRM9000 module Initialize the unit
detected during motor operation
Motor error of pressure plate 1; motor
28001 CRM9000 module rotation is not detected during motor Initialize the unit
operation
Motor error of pressure plate 2; motor
28002 CRM9000 module rotation is not detected during motor Initialize the unit
operation
Impeller motor error; motor rotation is not
28003 CRM9000 module Initialize the unit
detected during motor operation

NV/NT motor error; motor rotation is not

28004 CRM9000 module Initialize the unit
detected during motor operation

Audit transport motor error; motor rotation is

28005 CRM9000 module Initialize the unit
not detected during motor operation

Deposit transport motor error; motor rotation

28006 CRM9000 module Initialize the unit
is not detected during motor operation

Lower transport motor error; motor rotation is

28007 CRM9000 module Initialize the unit
not detected during motor operation
28009 CRM9000 module Abnormal pinwheel location Initialize the unit
Motor error of stacking plate; motor rotation
28010 CRM9000 module Initialize the unit
is not detected during motor operation
Motor error of DM1 large roller; motor After three unsuccessful attempts, perform
28015 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM2 large roller; motor After three unsuccessful attempts, perform
28016 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM3 large roller; motor After three unsuccessful attempts, perform
28017 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM4 large roller; motor After three unsuccessful attempts, perform
28018 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of AM large roller; motor After three unsuccessful attempts, perform
28019 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM6 large roller; motor After three unsuccessful attempts, perform
28020 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette

290/931
State
Error Code Type Description Recommended Solution
Code

Motor error of DM7 large roller; motor After three unsuccessful attempts, perform
28021 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM8 large roller; motor After three unsuccessful attempts, perform
28022 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM9 large roller; motor After three unsuccessful attempts, perform
28023 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM10 large roller; motor After three unsuccessful attempts, perform
28024 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM11 large roller; motor After three unsuccessful attempts, perform
28025 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM12 large roller; motor After three unsuccessful attempts, perform
28026 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM1 small reel; motor After three unsuccessful attempts, perform
28027 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM2 small reel; motor After three unsuccessful attempts, perform
28028 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM3 small reel; motor After three unsuccessful attempts, perform
28029 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM4 small reel; motor After three unsuccessful attempts, perform
28030 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
After three unsuccessful attempts, perform
Motor error of AM small reel; motor rotation
28031 CRM9000 module iInitSetting to shield the responding defective
is not detected during motor operation
cassette
Motor error of DM6 small reel; motor After three unsuccessful attempts, perform
28032 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM7 small reel; motor After three unsuccessful attempts, perform
28033 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM8 small reel; motor After three unsuccessful attempts, perform
28034 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM9 small reel; motor After three unsuccessful attempts, perform
28035 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM10 small reel; motor After three unsuccessful attempts, perform
28036 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM11 small reel; motor After three unsuccessful attempts, perform
28037 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Motor error of DM12 small reel; motor After three unsuccessful attempts, perform
28038 CRM9000 module rotation is not detected during motor iInitSetting to shield the responding defective
operation cassette
Sensor SF01 is defective or the receiving
28043 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF02 is defective or the receiving

28044 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF03 is defective or the receiving

28045 CRM9000 module Initialize the unit
terminal cable is not connected

291/931
State
Error Code Type Description Recommended Solution
Code

Sensor SF04 is defective or the receiving

28046 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF05 is defective or the receiving

28047 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF06 is defective or the receiving

28048 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF07 is defective or the receiving

28049 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF08 is defective or the receiving

28050 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF09 is defective or the receiving

28051 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF10 is defective or the receiving

28052 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF11 is defective or the receiving

28053 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF12 is defective or the receiving

28054 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF13 is defective or the receiving

28055 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF14 is defective or the receiving

28056 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF15 is defective or the receiving

28057 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SF16 is defective or the receiving

28058 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST01 is defective or the receiving

28059 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST02 is defective or the receiving

28060 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST03 is defective or the receiving

28061 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST04 is defective or the receiving

28062 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST05 is defective or the receiving

28063 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST06 is defective or the receiving

28064 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST07 is defective or the receiving

28065 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST08 is defective or the receiving

28066 CRM9000 module Initialize the unit
terminal cable is not connected

292/931
State
Error Code Type Description Recommended Solution
Code

Sensor ST09 is defective or the receiving

28067 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST10 is defective or the receiving

28068 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST11 is defective or the receiving

28069 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST12 is defective or the receiving

28070 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor ST13 is defective or the receiving

28071 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SU01 is defective or the receiving

28072 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SU02 is defective or the receiving

28073 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SU03 is defective or the receiving

28074 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SU04 is defective or the receiving

28075 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SU05 is defective or the receiving

28076 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor SU06 is defective or the receiving

28077 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor DM1SD01 is defective or the

28084 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM1SD02 is defective or the

28085 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM1SD03 is defective or the

28086 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM1SD04 is defective or the

28087 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM2SD02 is defective or the

28091 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM2SD03 is defective or the

28092 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM2SD04 is defective or the

28093 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM3SD01 is defective or the

28096 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM3SD02 is defective or the

28097 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM3SD03 is defective or the

28098 CRM9000 module Initialize the unit
receiving terminal cable is not connected

293/931
State
Error Code Type Description Recommended Solution
Code

Sensor DM3SD04 is defective or the

28099 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM4SD02 is defective or the

28103 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM4SD03 is defective or the

28104 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor DM4SD04 is defective or the

28105 CRM9000 module Initialize the unit
receiving terminal cable is not connected

Sensor AMSA01 is defective or the receiving

28108 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor AMSA02 is defective or the receiving

28109 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor AMSA03 is defective or the receiving

28110 CRM9000 module Initialize the unit
terminal cable is not connected

Sensor AMSA04 is defective or the receiving

28111 CRM9000 module Initialize the unit
terminal cable is not connected
28119 CRM9000 module UF01 sensor error Initialize the unit
28120 CRM9000 module UF02 sensor error Initialize the unit
28121 CRM9000 module UF03 sensor error Initialize the unit
28122 CRM9000 module UF04 sensor error Initialize the unit
28123 CRM9000 module UF05 sensor error Initialize the unit
28124 CRM9000 module UF06 sensor error Initialize the unit
28125 CRM9000 module UF07 sensor error Initialize the unit
28126 CRM9000 module UF08 sensor error Initialize the unit
28127 CRM9000 module UF09 sensor error Initialize the unit
28128 CRM9000 module UF010 sensor error Initialize the unit
28129 CRM9000 module UF011 sensor error Initialize the unit
28130 CRM9000 module UT01 sensor error Initialize the unit
28131 CRM9000 module UT02 sensor error Initialize the unit
28132 CRM9000 module UT03 sensor error Initialize the unit
28133 CRM9000 module UT04 sensor error Initialize the unit
28134 CRM9000 module UT05 sensor error Initialize the unit
28135 CRM9000 module UT06 sensor error Initialize the unit
28136 CRM9000 module UT07 sensor error Initialize the unit
28137 CRM9000 module UC01 sensor error Initialize the unit
28138 CRM9000 module UC02 sensor error Initialize the unit
28139 CRM9000 module UC03 sensor error Initialize the unit
28140 CRM9000 module UC04 sensor error Initialize the unit
Power-on failure of shutter solenoid PF01U
28146 CRM9000 module Initialize the unit
(before command is executed)
Power-on failure of upper transport diverter
28147 CRM9000 module on audit transport (before command is Initialize the unit
executed)
Power-on failure of outlet diverter on audit
28148 CRM9000 module Initialize the unit
transport (before command is executed)

Power-on failure of diverter on audit transport

28149 CRM9000 module Initialize the unit
(before command is executed)

294/931
State
Error Code Type Description Recommended Solution
Code

Power-on failure of diverter on lower

28150 CRM9000 module Initialize the unit
transport (before command is executed)

Release failure of shutter solenoid PF01U

28151 CRM9000 module Initialize the unit
(before command is executed)

Release failure of upper transport diverter on

28152 CRM9000 module Initialize the unit
audit transport (before command is executed)

Release failure of outlet diverter on audit

28153 CRM9000 module Initialize the unit
transport fails (before command is executed)

Release failure of diverter on deposit

28154 CRM9000 module Initialize the unit
transport (before command is executed)

Release failure of diverter on lower transport

28155 CRM9000 module Initialize the unit
(before command is executed)

Note separating module error (reported when

28160 CRM9000 module hardware error code is added but Initialize the unit
configuration file does not)
28162 CRM9000 module Shutter opening timeout Initialize the unit
28163 CRM9000 module Shutter closing timeout Initialize the unit
28164 CRM9000 module Shutter closing failed Initialize the unit
28165 CRM9000 module Notes are jammed by shutter Initialize the unit
28169 CRM9000 module Shutter is jammed by foreign matter Reset the unit and remove foreign matters

Initialize the unit, and retract notes according

There are notes at note slot (after the
28184 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away
Error occurred to note serial number returned
28198 CRM9000 module by NV and main control counting is Initialize the unit
mismatched
Cassette error (hardware error code is added,
28200 CRM9000 module and such error is reported where configuration Initialize the unit
file is not updated)

Excessively wide note enters output slot

28201 CRM9000 module Initialize the unit and retract notes
during withdrawal (no AM)

Excessively thick note enters output slot

28202 CRM9000 module Initialize the unit and retract notes
during withdrawal (no AM)

Withdrawal OCR cannot be identified

Initialize the unit, retract notes, get cassette
28203 CRM9000 module correctly and cassette does not support
status and shield the cassette
withdrawal OCR reading
28204 CRM9000 module Other error of cassette Initialize the unit
All cassettes available for deposit are full Initialize the unit, and prompt Shielding of
28207 CRM9000 module
during deposit the deposit transaction
The auditing cassette is full during auditing
28208 CRM9000 module Initialize the unit
and auditing is not completed

The audited cassette is full during auditing

28209 CRM9000 module Shut down for handling
and auditing is not completed

handle according to corresponding business

process: initial--stop service; retract NF notes
28211 CRM9000 module DM1 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

295/931
State
Error Code Type Description Recommended Solution
Code

handle according to corresponding business

process: initial--stop service; retract NF notes
28212 CRM9000 module DM2 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28213 CRM9000 module DM3 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28214 CRM9000 module DM4 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28215 CRM9000 module AM cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28216 CRM9000 module DM6 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28217 CRM9000 module DM7 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28218 CRM9000 module DM8 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

process: initial--stop service; retract NF notes
28219 CRM9000 module DM9 cable interface is not connected in place
to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

DM10 cable interface is not connected in process: initial--stop service; retract NF notes
28220 CRM9000 module
place to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

DM11 cable interface is not connected in process: initial--stop service; retract NF notes
28221 CRM9000 module
place to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

DM12 cable interface is not connected in process: initial--stop service; retract NF notes
28222 CRM9000 module
place to cassette-- adjust reject cassette; audit--
adjust audit cassette

handle according to corresponding business

All cable interfaces of DM cassette are not process: initial--stop service; retract NF notes
28223 CRM9000 module
connected in place to cassette-- adjust reject cassette; audit--
adjust audit cassette

28240 CRM9000 module Cassette pulled out of DM1 slot is detected Initialize the unit

28241 CRM9000 module Cassette pulled out of DM2 slot is detected Initialize the unit

296/931
State
Error Code Type Description Recommended Solution
Code

28242 CRM9000 module Cassette pulled out of DM3 slot is detected Initialize the unit

28243 CRM9000 module Cassette pulled out of DM4 slot is detected Initialize the unit

28244 CRM9000 module Cassette pulled out of AM slot is detected Initialize the unit

28245 CRM9000 module Cassette pulled out of DM6 slot is detected Initialize the unit

28246 CRM9000 module Cassette pulled out of DM7 slot is detected Initialize the unit

28247 CRM9000 module Cassette pulled out of DM8 slot is detected Initialize the unit

28248 CRM9000 module Cassette pulled out of DM9 slot is detected Initialize the unit

28249 CRM9000 module Cassette pulled out of DM10 slot is detected Initialize the unit

28250 CRM9000 module Cassette pulled out of DM11 slot is detected Initialize the unit

28251 CRM9000 module Cassette pulled out of DM12 slot is detected Initialize the unit

28254 CRM9000 module Cassette inserted into DM1 slot is detected Initialize the unit

28255 CRM9000 module Cassette inserted into DM2 slot is detected Initialize the unit

28256 CRM9000 module Cassette inserted into DM3 slot is detected Initialize the unit

28257 CRM9000 module Cassette inserted into DM4 slot is detected Initialize the unit

28258 CRM9000 module Cassette inserted into AM slot is detected Initialize the unit

28259 CRM9000 module Cassette inserted into DM6 slot is detected Initialize the unit

28260 CRM9000 module Cassette inserted into DM7 slot is detected Initialize the unit

28261 CRM9000 module Cassette inserted into DM8 slot is detected Initialize the unit

28262 CRM9000 module Cassette inserted into DM9 slot is detected Initialize the unit

28263 CRM9000 module Cassette inserted into DM10 slot is detected Initialize the unit

28264 CRM9000 module Cassette inserted into DM11 slot is detected Initialize the unit

28265 CRM9000 module Cassette inserted into DM12 slot is detected Initialize the unit
Cassette inserted into/pulled out of DM1 slot
28268 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM2 slot
28269 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM3 slot
28270 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM4 slot
28271 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of AM slot is
28272 CRM9000 module Initialize the unit
detected
Cassette inserted into/pulled out of DM6 slot
28273 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM7 slot
28274 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM8 slot
28275 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM9 slot
28276 CRM9000 module Initialize the unit
is detected

297/931
State
Error Code Type Description Recommended Solution
Code

Cassette inserted into/pulled out of DM10 slot

28277 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM11 slot
28278 CRM9000 module Initialize the unit
is detected
Cassette inserted into/pulled out of DM12 slot
28279 CRM9000 module Initialize the unit
is detected
DM1 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28310 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM2 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28311 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM3 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28312 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM4 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28313 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM5 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28314 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM6 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28315 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM7 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28316 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM8 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28317 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM9 tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28318 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
DM10 tape reset failed (when the tape is
Shield the cassette in case of initialization
28319 CRM9000 module reset, transparent part of the tape cannot be
failure of the unit
detected)
DM11 tape reset failed (when the tape is
Shield the cassette in case of initialization
28320 CRM9000 module reset, transparent part of the tape cannot be
failure of the unit
detected)
DM12tape reset failed (when the tape is reset,
Shield the cassette in case of initialization
28321 CRM9000 module transparent part of the tape cannot be
failure of the unit
detected)
When notes are dispensed from DM1 reel, the
sensor detecting tape status is exceptional Shield the cassette in case of initialization
28324 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM2 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28325 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM3 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28326 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM4 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28327 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

298/931
State
Error Code Type Description Recommended Solution
Code

When notes are dispensed from DM5 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28328 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM6 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28329 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM7 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28330 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM8 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28331 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM9 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28332 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM10 reel,

the sensor detecting tape status is exceptional Shield the cassette in case of initialization
28333 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM11 reel,

the sensor detecting tape status is exceptional Shield the cassette in case of initialization
28334 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are dispensed from DM12 reel,

the sensor detecting tape status is exceptional Shield the cassette in case of initialization
28335 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM1 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28338 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM2 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28339 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM3 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28340 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM4 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28341 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

299/931
State
Error Code Type Description Recommended Solution
Code

When notes are feed into DM5 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28342 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM6 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28343 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM7 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28344 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM8 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28345 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM9 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28346 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM10 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28347 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM11 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28348 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When notes are feed into DM12 reel, the

sensor detecting tape status is exceptional Shield the cassette in case of initialization
28349 CRM9000 module
(SD05 is blocked, but both UD03 and UD04 failure of the unit
are not blocked)

When DM1 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28352 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM2 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28353 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM3 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28354 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM4 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28355 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM5 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28356 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM6 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28357 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

300/931
State
Error Code Type Description Recommended Solution
Code

When DM7 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28358 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM8 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28359 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM9 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28360 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM10 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28361 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM11 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28362 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

When DM12 reel is reset, the sensor detecting

Shield the cassette in case of initialization
28363 CRM9000 module tape status is exceptional (SD05 is blocked,
failure of the unit
but both UD03 and UD04 are not blocked)

Shield the cassette in case of initialization

28366 CRM9000 module DM1 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28367 CRM9000 module DM2 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28368 CRM9000 module DM3 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28369 CRM9000 module DM4 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28370 CRM9000 module DM5 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28371 CRM9000 module DM6 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28372 CRM9000 module DM7 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28373 CRM9000 module DM8 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28374 CRM9000 module DM9 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28375 CRM9000 module DM10 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28376 CRM9000 module DM11 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28377 CRM9000 module DM12 tape is exceptional
failure of the unit
Shield the cassette in case of initialization
28378 CRM9000 module All cassettes are abnormal
failure of the unit
There are notes at the DM1 tape end (before Shield the cassette in case of initialization
28402 CRM9000 module
the command is executed). failure of the unit

There are notes at the DM2 tape end (before Shield the cassette in case of initialization
28403 CRM9000 module
the command is executed). failure of the unit

There are notes at the DM3 tape end (before Shield the cassette in case of initialization
28404 CRM9000 module
the command is executed). failure of the unit

301/931
State
Error Code Type Description Recommended Solution
Code

There are notes at the DM4 tape end (before Shield the cassette in case of initialization
28405 CRM9000 module
the command is executed). failure of the unit
There are notes at the AM tape end (before Shield the cassette in case of initialization
28406 CRM9000 module
the command is executed). failure of the unit
There are notes at the DM1 tape end (after the Shield the cassette in case of initialization
28409 CRM9000 module
command is executed). failure of the unit

There are notes at the DM2 tape end (after the Shield the cassette in case of initialization
28410 CRM9000 module
command is executed). failure of the unit

There are notes at the DM3 tape end (after the Shield the cassette in case of initialization
28411 CRM9000 module
command is executed). failure of the unit

There are notes at the DM4 tape end (after the Shield the cassette in case of initialization
28412 CRM9000 module
command is executed). failure of the unit
There are notes at the AM tape end (after the Shield the cassette in case of initialization
28413 CRM9000 module
command is executed). failure of the unit
There is no note coming out from the reel of
28416 CRM9000 module Initialize the unit
DM1 in specified time
There is no note coming out from the reel of
28417 CRM9000 module Initialize the unit
DM2 in specified time
There is no note coming out from the reel of
28418 CRM9000 module Initialize the unit
DM3 in specified time
There is no note coming out from the reel of
28419 CRM9000 module Initialize the unit
DM4 in specified time
There is no note coming out from the reel of
28420 CRM9000 module Initialize the unit
AM in specified time
Shield the cassette in case of initialization
28423 CRM9000 module DM1 parameters are not defined
failure of the unit
Shield the cassette in case of initialization
28424 CRM9000 module DM2 parameters are not defined
failure of the unit
Shield the cassette in case of initialization
28425 CRM9000 module DM3 parameters are not defined
failure of the unit
Shield the cassette in case of initialization
28426 CRM9000 module DM4 parameters are not defined
failure of the unit
Shield the cassette in case of initialization
28427 CRM9000 module AM parameters are not defined
failure of the unit
Shield the cassette in case of initialization
28430 CRM9000 module DM1 commands are not defined
failure of the unit
Shield the cassette in case of initialization
28431 CRM9000 module DM2 commands are not defined
failure of the unit
Shield the cassette in case of initialization
28432 CRM9000 module DM3 commands are not defined
failure of the unit
Shield the cassette in case of initialization
28433 CRM9000 module DM4 commands are not defined
failure of the unit
Shield the cassette in case of initialization
28434 CRM9000 module AM commands are not defined
failure of the unit
Shield the cassette in case of initialization
28437 CRM9000 module Notes are jammed in transport in DM1
failure of the unit
Shield the cassette in case of initialization
28438 CRM9000 module Notes are jammed in transport in DM2
failure of the unit
Shield the cassette in case of initialization
28439 CRM9000 module Notes are jammed in transport in DM3
failure of the unit
Shield the cassette in case of initialization
28440 CRM9000 module Notes are jammed in transport in DM4
failure of the unit
Shield the cassette in case of initialization
28441 CRM9000 module Notes are jammed in transport in AM
failure of the unit
Certification information is checked illegally
Shield the cassette in case of initialization
28444 CRM9000 module when certification information of DM1 is
failure of the unit
written

302/931
State
Error Code Type Description Recommended Solution
Code

Certification information is checked illegally

Shield the cassette in case of initialization
28445 CRM9000 module when certification information of DM2 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28446 CRM9000 module when certification information of DM3 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28447 CRM9000 module when certification information of DM4 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28448 CRM9000 module when certification information of DM5 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28449 CRM9000 module when certification information of DM6 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28450 CRM9000 module when certification information of DM7 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28451 CRM9000 module when certification information of DM8 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28452 CRM9000 module when certification information of DM9 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28453 CRM9000 module when certification information of DM10 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28454 CRM9000 module when certification information of DM11 is
failure of the unit
written
Certification information is checked illegally
Shield the cassette in case of initialization
28455 CRM9000 module when certification information of DM12 is
failure of the unit
written
Transport transmission error (hardware error
Initialize the unit, and retract notes according
code is added and such error is reported
28470 CRM9000 module to the process flow or prompt the customer to
where configuration file failure is not
take notes away
updated)

Initialize the unit, and retract notes according

Notes are found at SF10_13 (before the
28471 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SV01_04 (before the
28472 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SV04_05 (before the
28473 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at ST03 (before the
28474 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at sensor ST02 (before the
28475 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at sensor ST01 (before the
28476 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

303/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

Notes are found at ST06 (before the
28477 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at ST07 (before the
28478 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at ST10 (before the
28479 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at ST11_12 (before the
28480 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SU01_02 (before the
28481 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SU03 (before the
28482 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SU04_06 (before the
28483 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SU05 (before the
28484 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at DM11SD01 (before the
28485 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at DM1SD02_03 (before the
28486 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at DM2SD02_03 (before the
28487 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at DM3SD01 (before the
28488 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at DM3SD02_03 (before the
28489 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at DM4SD02_03 (before the
28490 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at AMSA01_02 (before the
28491 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at ST13 (before the
28492 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

304/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

Notes are found at ST08_09 (before the
28493 CRM9000 module to the process flow or prompt the customer to
command is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SF16 (before the command
28494 CRM9000 module to the process flow or prompt the customer to
is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SF15 (before the command
28495 CRM9000 module to the process flow or prompt the customer to
is executed)
take notes away

Initialize the unit, and retract notes according

Notes are found at SF14 (before the command
28496 CRM9000 module to the process flow or prompt the customer to
is executed)
take notes away

Initialize the unit, and retract notes according

Extremely wide notes are detected at SF16 of
28561 CRM9000 module to the process flow or prompt the customer to
exit transport
take notes away

Initialize the unit, and retract notes according

Notes to lower transport are extremely
28567 CRM9000 module to the process flow or prompt the customer to
inclined
take notes away

Initialize the unit, and retract notes according

Space between notes and lower transport is
28568 CRM9000 module to the process flow or prompt the customer to
extremely narrow
take notes away

Initialize the unit, and retract notes according

28571 CRM9000 module SF10_13 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28572 CRM9000 module SV01_04 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28573 CRM9000 module ST04_05 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28574 CRM9000 module ST03 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28575 CRM9000 module ST02 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28576 CRM9000 module ST01 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28577 CRM9000 module ST06 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28578 CRM9000 module ST07 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28579 CRM9000 module ST10 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

305/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

28580 CRM9000 module ST11_12 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28581 CRM9000 module SU01_02 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28582 CRM9000 module SU03 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28583 CRM9000 module SU04_06 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28584 CRM9000 module SU05 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28585 CRM9000 module DM1SD01 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28586 CRM9000 module DM1SD0203 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28587 CRM9000 module DM2SD0203 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28588 CRM9000 module DM3SD01 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28589 CRM9000 module DM3SD0203 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28590 CRM9000 module DM40203 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28591 CRM9000 module AMSA0102 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28592 CRM9000 module ST13 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28593 CRM9000 module ST08_09 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28594 CRM9000 module SF16 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28595 CRM9000 module SF15 detects entry of unknown notes to the process flow or prompt the customer to
take notes away

306/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

28600 CRM9000 module SF10_13 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28601 CRM9000 module SV01_04 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28602 CRM9000 module ST04_05 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28603 CRM9000 module ST03 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28604 CRM9000 module ST02 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28605 CRM9000 module ST01 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28606 CRM9000 module ST06 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28607 CRM9000 module ST07 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28608 CRM9000 module ST10 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28609 CRM9000 module ST11_12 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28610 CRM9000 module SU01_02 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28611 CRM9000 module SU03 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28612 CRM9000 module SU04 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28613 CRM9000 module DM1SD01 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28614 CRM9000 module DM1SD0203 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28615 CRM9000 module DM2SD0203 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

307/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

28616 CRM9000 module DM3SD01 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28617 CRM9000 module DM3SD0203 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28618 CRM9000 module DM4SD0203 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28619 CRM9000 module AMSA0102 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28620 CRM9000 module ST13 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28621 CRM9000 module ST08_09 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28622 CRM9000 module SF16 detects exit of unknown notes to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28623 CRM9000 module SF15 detects exit of unknown notes to the process flow or prompt the customer to
take notes away
When NF is retracted, there is no waste note
28639 CRM9000 module reject cassette, and the illegal notes enter the Initialize the unit and retract notes
lower unit
During counting/depositing, notes enter the
28640 CRM9000 module reject cassette (the process may be caused by Initialize the unit
full cassette and is not allowed)

The count of the exit transport of NT is not

28641 CRM9000 module Initialize and retract notes
matched during depositing
28642 CRM9000 module The retract count is not matched Initialize the unit
During audit, number of notes transmitted
28643 CRM9000 module through the transport from recycling box to Prompt failed audit, and audit gain
audit box is not matched (larger)

During audit, number of notes transmitted

28644 CRM9000 module through the transport from recycling box to Prompt failed audit, and audit gain
audit box is not matched (smaller)

During audit, number of notes transmitted

28645 CRM9000 module through the transport from audit box to Prompt failed audit, and audit gain
recycling box is not matched (larger)

During audit, number of notes transmitted

28646 CRM9000 module through the transport from audit box to Prompt failed audit, and audit gain
recycling box is not matched (smaller)

The number of notes from DM1 to NF output

28663 CRM9000 module slot is larger than the specified number Reset the unit, and retract
(number of notes from DM1 is larger)

308/931
State
Error Code Type Description Recommended Solution
Code

The number of notes from DM2 to NF output

28664 CRM9000 module slot is larger than the specified number Reset the unit, and retract
(number of notes from DM1 is larger)

The number of notes from DM3 to NF output

28665 CRM9000 module slot is larger than the specified number Reset the unit, and retract
(number of notes from DM1 is larger)

The number of notes from DM4 to NF output

28666 CRM9000 module slot is larger than the specified number Reset the unit, and retract
(number of notes from DM1 is larger)

The number of notes from AM to NF output

28667 CRM9000 module slot is larger than the specified number Reset the unit, and retract
(number of notes from AM is larger)

Total number of notes to note outlet is larger

28668 CRM9000 module Reset the unit, and retract
than the specified value

The number of notes from DM1 to NF output

28671 CRM9000 module slot is smaller than the specified number Reset the unit, and retract
(number of notes from DM1 is smaller)

The number of notes from DM2 to NF output

28672 CRM9000 module slot is smaller than the specified number Reset the unit, and retract
(number of notes from DM2 is smaller)

The number of notes from DM3 to NF output

28673 CRM9000 module slot is smaller than the specified number Reset the unit, and retract
(number of notes from DM3 is smaller)

The number of notes from DM4 to NF output

28674 CRM9000 module slot is smaller than the specified number Reset the unit, and retract
(number of notes from DM4 is smaller)

The number of notes from AM to NF output

28675 CRM9000 module slot is smaller than the specified number Reset the unit, and retract
(number of notes from AM is smaller)

Total number of notes to note outlet is smaller

28676 CRM9000 module Reset the unit, and retract
than the specified value

The number of notes from DM1 to NF output

28687 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM2 to NF output

28688 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM3 to NF output

28689 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM4 to NF output

28690 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from AM to NF output

28691 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

309/931
State
Error Code Type Description Recommended Solution
Code

The number of notes from DM6 to NF output

28692 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM7 to NF output

28693 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM8 to NF output

28694 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM9 to NF output

28695 CRM9000 module slot is smaller than the specified number (due Reset the unit, and retract
to empty cassette)

The number of notes from DM10 to NF

28696 CRM9000 module output slot is smaller than the specified Reset the unit, and retract
number (due to empty cassette)

The number of notes from DM11 to NF

28697 CRM9000 module output slot is smaller than the specified Reset the unit, and retract
number (due to empty cassette)

The number of notes from DM12 to NF

28698 CRM9000 module output slot is smaller than the specified Reset the unit, and retract
number (due to empty cassette)

Number of notes actually entering DM1

28702 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM1)

Number of notes actually entering DM2

28703 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM2)

Number of notes actually entering DM3

28704 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM3)

Number of notes actually entering DM4

28705 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM4)

Number of notes actually entering DM5

28706 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM5)

Number of notes actually entering DM6

28707 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM6)

Number of notes actually entering DM7

28708 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM7)

Number of notes actually entering DM8

28709 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM8)

Number of notes actually entering DM9

28710 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM9)

310/931
State
Error Code Type Description Recommended Solution
Code

Number of notes actually entering DM10

28711 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM10)

Number of notes actually entering DM11

28712 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM11)

Number of notes actually entering DM12

28713 CRM9000 module during loading is larger than the set number Prompt loading failure, and load again
of notes entering DM12)

Number of notes actually entering all

28714 CRM9000 module cassettes during loading is larger than the sum Reload notes
of the set number of notes entering cassettes

Number of consecutive rejected notes exceeds

28717 CRM9000 module Special handling is not required
the limit in withdrawal

Accumulative number of rejected notes

28718 CRM9000 module Special handling is not required
exceeds the limit in withdrawal

The denomination of note in cassette 1 is not

28724 CRM9000 module matched with the set denomination of cassette Shield the cassette and initialize the unit
in withdrawal

The denomination of note in cassette 2 is not

28725 CRM9000 module matched with the set denomination of cassette Shield the cassette and initialize the unit
in withdrawal

The denomination of note in cassette 3 is not

28726 CRM9000 module matched with the set denomination of cassette Shield the cassette and initialize the unit
in withdrawal

The denomination of note in cassette 4 is not

28727 CRM9000 module matched with the set denomination of cassette Shield the cassette and initialize the unit
in withdrawal

The denomination of note in cassette 5 is not

28728 CRM9000 module matched with the set denomination of cassette Shield the cassette and initialize the unit
in withdrawal
Return the error code for three times, and
Where there is no audit box for withdrawing,
28731 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 1 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28732 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 2 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28733 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 3 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28734 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 4 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28735 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 5 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28736 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 6 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28737 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 7 is unacceptable
notes

311/931
State
Error Code Type Description Recommended Solution
Code

Return the error code for three times, and

Where there is no audit box for withdrawing,
28738 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 8 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28739 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 9 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28740 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 10 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28741 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 11 is unacceptable
notes
Return the error code for three times, and
Where there is no audit box for withdrawing,
28742 CRM9000 module shield the cassette. Initialize, and retract
the note form cassette 12 is unacceptable
notes
Transmission of notes through NF lower
28745 CRM9000 module transport SF10_13 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28746 CRM9000 module transport SV01_04 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28747 CRM9000 module transport ST04_05 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28748 CRM9000 module transport ST03 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28749 CRM9000 module transport ST02 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28750 CRM9000 module transport ST01 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28751 CRM9000 module transport ST06 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28752 CRM9000 module transport ST07 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28753 CRM9000 module transport ST10 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28754 CRM9000 module transport ST11_12 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28755 CRM9000 module transport SU01_02 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28756 CRM9000 module transport SU03 that should not happen is Initialize the unit
detected in the command execution process

312/931
State
Error Code Type Description Recommended Solution
Code

Transmission of notes through NF lower

28757 CRM9000 module transport SU04 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28758 CRM9000 module transport SU05 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28759 CRM9000 module transport DM1SD01 that should not happen is Initialize the unit
detected in the command execution process
Transmission of notes through NF lower
transport DM1SD02_03 that should not
28760 CRM9000 module Initialize the unit
happen is detected in the command execution
process
Transmission of notes through NF lower
transport DM2SD02_03 that should not
28761 CRM9000 module Initialize the unit
happen is detected in the command execution
process
Transmission of notes through NF lower
28762 CRM9000 module transport DM3SD01 that should not happen is Initialize the unit
detected in the command execution process
Transmission of notes through NF lower
transport DM3SD02_03 that should not
28763 CRM9000 module Initialize the unit
happen is detected in the command execution
process
Transmission of notes through NF lower
transport DM4SD02_03 that should not
28764 CRM9000 module Initialize the unit
happen is detected in the command execution
process
Transmission of notes through NF lower
transport AM5SA01_02 that should not
28765 CRM9000 module Initialize the unit
happen is detected in the command execution
process
Transmission of notes through NF lower
28766 CRM9000 module transport ST13 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28767 CRM9000 module transport ST08_09 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28768 CRM9000 module transport SF16 that should not happen is Initialize the unit
detected in the command execution process

Transmission of notes through NF lower

28769 CRM9000 module transport SF15 that should not happen is Initialize the unit
detected in the command execution process

Initialize the unit, and retract notes according

Notes are detected to stay between SF10_13
28774 CRM9000 module to the process flow or prompt the customer to
and SV01_04 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SV01_04
28775 CRM9000 module to the process flow or prompt the customer to
and ST04_05 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST04_05
28776 CRM9000 module to the process flow or prompt the customer to
and ST03 for too long time
take notes away

313/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

Notes are detected to stay between ST03 and
28777 CRM9000 module to the process flow or prompt the customer to
ST01 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST03 and
28778 CRM9000 module to the process flow or prompt the customer to
ST06 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST06 and
28779 CRM9000 module to the process flow or prompt the customer to
ST07 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST07 and
28780 CRM9000 module to the process flow or prompt the customer to
ST10 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST10 and
28781 CRM9000 module to the process flow or prompt the customer to
ST11_12 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST11_12
28782 CRM9000 module to the process flow or prompt the customer to
and SU03 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST11_12
28783 CRM9000 module to the process flow or prompt the customer to
and SV01_04 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU01_02
28784 CRM9000 module to the process flow or prompt the customer to
and SU03 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU03 and
28785 CRM9000 module to the process flow or prompt the customer to
SU05 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU03 and
28786 CRM9000 module to the process flow or prompt the customer to
SU04_06 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU04_06
28787 CRM9000 module to the process flow or prompt the customer to
and DM1SD01 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU04_06
28788 CRM9000 module to the process flow or prompt the customer to
and DM1SD02_03 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU04_06
28789 CRM9000 module to the process flow or prompt the customer to
and DM2SD02_03 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between DM1SD01
28790 CRM9000 module to the process flow or prompt the customer to
and DM3SD1 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between DM1SD01
28791 CRM9000 module to the process flow or prompt the customer to
and DM3SD02_03 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between DM1SD01
28792 CRM9000 module to the process flow or prompt the customer to
and DM4SD02_03 for too long time
take notes away

314/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

Notes are detected to stay between ST01 and
28793 CRM9000 module to the process flow or prompt the customer to
SF16 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SF16 and
28794 CRM9000 module to the process flow or prompt the customer to
SF15 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST05 and
28795 CRM9000 module to the process flow or prompt the customer to
ST06 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST07 and
28796 CRM9000 module to the process flow or prompt the customer to
ST08_09 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST08_09
28797 CRM9000 module to the process flow or prompt the customer to
and AMSA0102 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST08_09
28798 CRM9000 module to the process flow or prompt the customer to
and ST10 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between SU01_02
28799 CRM9000 module to the process flow or prompt the customer to
and ST13 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay between ST13 and
28800 CRM9000 module to the process flow or prompt the customer to
SV01_04 for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SF10_13 of main
28806 CRM9000 module to the process flow or prompt the customer to
transport of NF for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SF16 of main
28807 CRM9000 module to the process flow or prompt the customer to
transport of NF for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SF15 of main
28808 CRM9000 module to the process flow or prompt the customer to
transport of NF for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SF14 of main
28809 CRM9000 module to the process flow or prompt the customer to
transport of NF for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SV01_04 of NV
28810 CRM9000 module to the process flow or prompt the customer to
transport
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST01 of NT
28811 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST02 of NT
28812 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST03 of NT
28813 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

315/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

Notes are detected to stay at ST04_05 of NT
28814 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST06 of NT
28815 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST07 of NT
28816 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST08_09 of NT
28817 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST10 of NT
28818 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST11_12 of NT
28819 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at ST13 of NT
28820 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SU01_02 of UT
28821 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SU03 of UT
28822 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SU04_06 of UT
28823 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SU05 of UT
28824 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at SU06 of UT
28825 CRM9000 module to the process flow or prompt the customer to
transport for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at DM1SD01 for
28826 CRM9000 module to the process flow or prompt the customer to
too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at DM3SD01 for
28827 CRM9000 module to the process flow or prompt the customer to
too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at DM1SD02_03
28828 CRM9000 module to the process flow or prompt the customer to
for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at DM2SD02_03
28829 CRM9000 module to the process flow or prompt the customer to
for too long time
take notes away

316/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

Notes are detected to stay at DM3SD02_03
28830 CRM9000 module to the process flow or prompt the customer to
for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at DM4SD02_03
28831 CRM9000 module to the process flow or prompt the customer to
for too long time
take notes away

Initialize the unit, and retract notes according

Notes are detected to stay at AMSA01_02 for
28832 CRM9000 module to the process flow or prompt the customer to
too long time
take notes away
After three unsuccessful attempts, perform
28837 CRM9000 module Failed to power on solenoid for latch of AM iInitSetting to shield the responding defective
cassette
After three unsuccessful attempts, perform
In the process of feeding and withdrawing
28838 CRM9000 module iInitSetting to shield the responding defective
notes from AM, failed to power on solenoid
cassette
Initialize the unit, and retract notes according
28839 CRM9000 module Notes are jammed at inlet of DM1 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28840 CRM9000 module Notes are jammed at inlet of DM2 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28841 CRM9000 module Notes are jammed at inlet of DM3 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28842 CRM9000 module Notes are jammed at inlet of DM4 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28843 CRM9000 module Notes are jammed at inlet of DM5 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28844 CRM9000 module Notes are jammed at inlet of DM6 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28845 CRM9000 module Notes are jammed at inlet of DM7 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28846 CRM9000 module Notes are jammed at inlet of DM8 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28847 CRM9000 module Notes are jammed at inlet of DM9 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28848 CRM9000 module Notes are jammed at inlet of DM10 drum to the process flow or prompt the customer to
take notes away

Initialize the unit, and retract notes according

28849 CRM9000 module Notes are jammed at inlet of DM11 drum to the process flow or prompt the customer to
take notes away

317/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, and retract notes according

28850 CRM9000 module Notes are jammed at inlet of DM12 drum to the process flow or prompt the customer to
take notes away
After three unsuccessful attempts, perform
There is exception between count sensor and
28867 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM1 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28868 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM2 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28869 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM3 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28870 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM4 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28871 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM5 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28872 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM6 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28873 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM7 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28874 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM8 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28875 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM9 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28876 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM10 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28877 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM11 note drum
cassette
After three unsuccessful attempts, perform
There is exception between count sensor and
28878 CRM9000 module iInitSetting to shield the responding defective
transport sensor at inlet of DM12 note drum
cassette
Clearing timeout of transport in DM1 drum
Initialization failure, perform iInitSetting to
28881 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM2 drum

Initialization failure, perform iInitSetting to
28882 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM3 drum

Initialization failure, perform iInitSetting to
28883 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM4 drum

Initialization failure, perform iInitSetting to
28884 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM5 drum

Initialization failure, perform iInitSetting to
28885 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM6 drum

Initialization failure, perform iInitSetting to
28886 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

318/931
State
Error Code Type Description Recommended Solution
Code

Clearing timeout of transport in DM7 drum

Initialization failure, perform iInitSetting to
28887 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM8 drum

Initialization failure, perform iInitSetting to
28888 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM9 drum

Initialization failure, perform iInitSetting to
28889 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM10drum

Initialization failure, perform iInitSetting to
28890 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM11 drum

Initialization failure, perform iInitSetting to
28891 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)

Clearing timeout of transport in DM12 drum

Initialization failure, perform iInitSetting to
28892 CRM9000 module (when notes are detected at transport sensor in
shield the responding defective cassette
drum)
When notes are withdrawn from DM1, no
28895 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM2, no
28896 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM3, no
28897 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM4, no
28898 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM5, no
28899 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM6, no
28900 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM7, no
28901 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM8, no
28902 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM9, no
28903 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM10, no
28904 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM11, no
28905 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are withdrawn from DM12, no
28906 CRM9000 module note is withdrawn from reel within specified Initialize the unit
time
When notes are feed into DM1, no note enters
28909 CRM9000 module Initialize the unit
reel within specified time

319/931
State
Error Code Type Description Recommended Solution
Code

When notes are feed into DM2, no note enters

28910 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM3, no note enters

28911 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM4, no note enters

28912 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM5, no note enters

28913 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM6, no note enters

28914 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM7, no note enters

28915 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM8, no note enters

28916 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM9, no note enters

28917 CRM9000 module Initialize the unit
reel within specified time

When notes are feed into DM10, no note

28918 CRM9000 module Initialize the unit
enters reel within specified time

When notes are feed into DM11, no note

28919 CRM9000 module Initialize the unit
enters reel within specified time

When notes are feed into DM12, no note

28920 CRM9000 module Initialize the unit
enters reel within specified time

Control failed when DM1 cassette is full, and

28923 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM2 cassette is full, and

28924 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM3 cassette is full, and

28925 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM4 cassette is full, and

28926 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM5 cassette is full, and

28927 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM6 cassette is full, and

28928 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM7 cassette is full, and

28929 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM8 cassette is full, and

28930 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM9 cassette is full, and

28931 CRM9000 module Initialize the unit
motor is not stopped timely

Control failed when DM10 cassette is full,

28932 CRM9000 module Initialize the unit
and motor is not stopped timely

320/931
State
Error Code Type Description Recommended Solution
Code

Control failed when DM11 cassette is full,

28933 CRM9000 module Initialize the unit
and motor is not stopped timely

Control failed when DM12 cassette is full,

28934 CRM9000 module Initialize the unit
and motor is not stopped timely

28953 CRM9000 module There is exception during transport clearing Initialize the unit

Reset action failure error (hardware error Initialize the unit (the current execution
28960 CRM9000 module code is added, and such error is reported succeeds, and use the unit only after
where configuration file is not updated) initialization)
Initialize the unit (the current execution
Failed to power on ransport diverter on audit
28962 CRM9000 module succeeds, and use the unit only after
transport (after command is executed)
initialization)
Initialize the unit (the current execution
Failed to power on outlet diverter on audit
28963 CRM9000 module succeeds, and use the unit only after
transport (after command is executed)
initialization)
Initialize the unit (the current execution
Failed to release transport diverter on audit
28968 CRM9000 module succeeds, and use the unit only after
transport (after command is executed)
initialization)
Initialize the unit (the current execution
Failed to release outlet diverter on audit
28969 CRM9000 module succeeds, and use the unit only after
transport (after command is executed)
initialization)
Initialize the unit (the current execution
Shutter closure failed (after command is
28979 CRM9000 module succeeds, and use the unit only after
executed)
initialization)
Initialize the unit (the current execution
28982 CRM9000 module Unit that is not in place is detected succeeds, and use the unit only after
initialization)
Initialize the unit (the current execution
28983 CRM9000 module Note validator failed succeeds, and use the unit only after
initialization)
Initialize the unit (the current execution
28984 CRM9000 module Internal error succeeds, and use the unit only after
initialization)
Initialize the unit (the current execution
28985 CRM9000 module Actuator failed succeeds, and use the unit only after
initialization)
Initialize the unit (the current execution
28986 CRM9000 module Cassette error succeeds, and use the unit only after
initialization)
Initialize the unit (the current execution
28987 CRM9000 module Transportation error succeeds, and use the unit only after
initialization)
In the course of cleaning up bills, the upper
29100 CRM9000 module part of the machine is not in place or is Initialize the unit.
dragged out.
The upper passage of NT-U is opened during
29101 CRM9000 module Initialize the unit.
the clearing of notes.

The opening of a NF channel is opened

29102 CRM9000 module Initialize the unit.
during the clearing of notes.

The NT-U opening channel is opened in the

29103 CRM9000 module Initialize the unit.
course of clearing the note.
error related to forgotten reject cassette during
29104 CRM9000 module Initialize the unit.
clear reject notes
In the course of cleaning up notes, the lower
29105 CRM9000 module parts of the machine are either not in place or Initialize the unit.
are dragged out.

321/931
State
Error Code Type Description Recommended Solution
Code

In the course of clearing the bills, the gate

29106 CRM9000 module Initialize the unit.
was opened.
In the course of cleaning the note, the sensor
29107 CRM9000 module in the upper part of the machine Initialize the unit.
malfunctioned.
In the course of cleaning the note, the error of
29108 CRM9000 module Initialize the unit.
the sensor in the lower part of the machine.
Fault of U-type Sensor in the course of
29109 CRM9000 module Initialize the unit.
cleaning up note.
In the course of cleaning up the note, the
29110 CRM9000 module Initialize the unit.
tension error.
29111 CRM9000 module Motor failure during note cleaning. Initialize the unit.
The lower part of the machine does not pull
29150 CRM9000 module Initialize the unit.
away when the master key is set.
The key type is incorrect when setting the
29151 CRM9000 module Initialize the unit.
master key.
29152 CRM9000 module The check failed when setting the master key. Initialize the unit.

29153 CRM9000 module Check failed when setting the working key. Initialize the unit.

29154 CRM9000 module Failed to write hardware information. Initialize the unit.
29155 CRM9000 module Hardware information failure. Initialize the unit.
29156 CRM9000 module Failed to get hardware information. Initialize the unit.
Error writing EEPROM while setting public
29157 CRM9000 module Initialize the unit.
key.
CRC check failed when getting public key
29158 CRM9000 module Initialize the unit.
from EEPROM.
29159 CRM9000 module Failed to obtain public key from EEPROM. Initialize the unit.
29160 CRM9000 module Working key check failed. Initialize the unit.
29161 CRM9000 module Write work key error. Initialize the unit.
29162 CRM9000 module Read work key error. Initialize the unit.
29163 CRM9000 module MAC check failure. Initialize the unit.
29300 CRM9000 module Other unclear errors Contact the supplier for software problem
Error occurs to the setting of cassette priority
29301 CRM9000 module Contact the supplier for software problem
in deposit
29302 CRM9000 module Communication with NV board failed Contact the supplier for software problem

29303 CRM9000 module Sequence number image validation failed Contact the supplier for software problem

29304 CRM9000 module Storage of sequence number image file failed Contact the supplier for software problem

29305 CRM9000 module Database operation failed Contact the supplier for software problem

29306 CRM9000 module Retrieval failed Contact the supplier for software problem

29307 CRM9000 module Memory allocation failed Contact the supplier for software problem

29308 CRM9000 module Deletion of image file failed Contact the supplier for software problem

29309 CRM9000 module Back-up failed Contact the supplier for software problem

29310 CRM9000 module Loading of OCR dynamic library failed Contact the supplier for software problem

29311 CRM9000 module Operation of SQL file failed Contact the supplier for software problem

322/931
State
Error Code Type Description Recommended Solution
Code

Database is being backed up, please try again

29312 CRM9000 module Contact the supplier for software problem
later
29313 CRM9000 module Unknown command in firmware download Contact the supplier for software problem
SRAM configuration failed in firmware
29314 CRM9000 module Contact the supplier for software problem
download
29315 CRM9000 module Data check error in firmware download Contact the supplier for software problem
Operation program FLASH failed in firmware
29316 CRM9000 module Contact the supplier for software problem
download
Operation data FLASH failed in firmware
29317 CRM9000 module Contact the supplier for software problem
download
Communication timeout in firmware
29318 CRM9000 module Contact the supplier for software problem
download
AM cassette reset failed in firmware
29319 CRM9000 module Contact the supplier for software problem
download
DM1 cassette reset failed in firmware
29320 CRM9000 module Contact the supplier for software problem
download
DM2 cassette reset failed in firmware
29321 CRM9000 module Contact the supplier for software problem
download
DM3 cassette reset failed in firmware
29322 CRM9000 module Contact the supplier for software problem
download
DM4 cassette reset failed in firmware
29323 CRM9000 module Contact the supplier for software problem
download
Failed to start DM1 cassette upgrade in
29324 CRM9000 module Contact the supplier for software problem
firmware download
Failed to start DM2 cassette upgrade in
29325 CRM9000 module Contact the supplier for software problem
firmware download
Failed to start DM3 cassette upgrade in
29326 CRM9000 module Contact the supplier for software problem
firmware download
Failed to start DM4 cassette upgrade in
29327 CRM9000 module Contact the supplier for software problem
firmware download
Failed to upgrade DM1 cassette in firmware
29328 CRM9000 module Contact the supplier for software problem
download
Failed to upgrade DM2 cassette in firmware
29329 CRM9000 module Contact the supplier for software problem
download
Failed to upgrade DM3 cassette in firmware
29330 CRM9000 module Contact the supplier for software problem
download
Failed to upgrade DM4 cassette in firmware
29331 CRM9000 module Contact the supplier for software problem
download
Incomplete downloaded file or file download
29332 CRM9000 module Contact the supplier for software problem
failed in firmware download

Failed to obtain the version information or the

29333 CRM9000 module obtained version disagrees with the upgrade Contact the supplier for software problem
file version after firmware download
Format error of downloaded file in firmware
29334 CRM9000 module Contact the supplier for software problem
download
Error of data sending or receiving in firmware
29335 CRM9000 module Contact the supplier for software problem
download
29336 CRM9000 module Data sending failed in firmware download Contact the supplier for software problem

29337 CRM9000 module CDM check failed in firmware download Contact the supplier for software problem

29338 CRM9000 module Program check error in firmware download Contact the supplier for software problem

29339 CRM9000 module Sector erasure failed in firmware download Contact the supplier for software problem

29340 CRM9000 module Programming failed in firmware download Contact the supplier for software problem

323/931
State
Error Code Type Description Recommended Solution
Code

29341 CRM9000 module NV BIT failed in firmware download Contact the supplier for software problem
Code programming failed in firmware
29342 CRM9000 module Contact the supplier for software problem
download
Downloaded file opening failed in firmware
29343 CRM9000 module Contact the supplier for software problem
download
Downloaded file reading failed in firmware
29344 CRM9000 module Contact the supplier for software problem
download
Failed to get version information of upgrade
29345 CRM9000 module Contact the supplier for software problem
file in firmware download
Firmware program of this version is not
29346 CRM9000 module allowed to be downloaded in firmware Contact the supplier for software problem
download
29347 CRM9000 module Communication establishment failed Contact the supplier for software problem

29348 CRM9000 module Memory allocation failued Contact the supplier for software problem

29349 CRM9000 module Data sending failed Contact the supplier for software problem
Waiting for ACK timed out; ACK receiving
29350 CRM9000 module Contact the supplier for software problem
failed.
29351 CRM9000 module ENQ sending failed Contact the supplier for software problem

29352 CRM9000 module PackageID of received data is wrong. Contact the supplier for software problem

29353 CRM9000 module CRC check error occurred to received data Contact the supplier for software problem
Error occurred to received data or data
29354 CRM9000 module Contact the supplier for software problem
receiving timed out
29355 CRM9000 module The device is busy Contact the supplier for software problem

29356 CRM9000 module Parameter error Contact the supplier for software problem

29357 CRM9000 module Unsupported function Contact the supplier for software problem

29358 CRM9000 module Device status error Contact the supplier for software problem
Error occurred to operation of configuration
29359 CRM9000 module Contact the supplier for software problem
file
Number of requested notes failed to match
29360 CRM9000 module Contact the supplier for software problem
that of actual notes during withdrawal

29361 CRM9000 module Article 36 operation is not supported Contact the supplier for software problem
Configuration error occurred to article 36
29362 CRM9000 module Contact the supplier for software problem
operation
29363 CRM9000 module Hardware log reading failed Contact the supplier for software problem

29364 CRM9000 module Denomination information conversion failed Contact the supplier for software problem
Amount of blacklist serial numbers is
29365 CRM9000 module Contact the supplier for software problem
exceptional
29366 CRM9000 module Failed to load the dynamic library Contact the supplier for software problem
AM cassette download failure in firmware
29367 CRM9000 module Contact the supplier for software problem
download
29368 CRM9000 module Error code getting failed Contact the supplier for software problem

Failed to obtain hardware version number and

29369 CRM9000 module Contact the supplier for software problem
distinguish hardware versions

324/931
State
Error Code Type Description Recommended Solution
Code

The security audit of cash issuing scene is For software problems, please contact the
29370 CRM9000 module
wrong. equipment manufacturer.

For software problems, please contact the

29371 CRM9000 module Failed to update working key.
equipment manufacturer.

For software problems, please contact the

29372 CRM9000 module Packet MAC check error.
equipment manufacturer.

It is a software problem; please contact the

29373 CRM9000 Not firmware of safe version
equipment manufacturer
29374 CRM9000 SecGroup loading failure Check if SecGroup exists
SecGroup fails to calculate MAC and acquire
29375 CRM9000 Retry
the random number
30001 CRM9250T NF part warning code. Undefined or special treatment.
30002 CRM9250T slot fail to separate notes Undefined or special treatment.
30003 CRM9250T note mouth notes are not in place. ignore.
30004 CRM9250T There is no note at the entrance. ignore.
30005 CRM9250T Note entry surplus note. ignore.
30021 CRM9250T NI part of the warning code. Undefined or special treatment.
30022 CRM9250T 1 # No note at the exit. ignore.
30023 CRM9250T 2 # No note at the exit. ignore.
30024 CRM9250T 1 # Output slot is full. ignore.
30025 CRM9250T 2 # Output slot is full. ignore.
30026 CRM9250T All the outlets of the note are full. ignore.
30027 CRM9250T # 1 with notes at the exit. ignore.
30028 CRM9250T 2 # note at the exit. ignore.
30029 CRM9250T NI returns too much money. ignore.
30030 CRM9250T There's money at the exit. ignore.
30031 CRM9250T NIR full. ignore.
30032 CRM9250T Excessive NIR refund. ignore.
30033 CRM9250T NIR has no notes. ignore.
30034 CRM9250T NIR has notes. ignore.
30035 CRM9250T NIR fail to separate notes ignore.
30036 CRM9250T NIR logic full. ignore.
30041 CRM9250T Warning code for NE section. Undefined or special treatment.
30042 CRM9250T NE empty. ignore.
30043 CRM9250T NE logic full. ignore.
30044 CRM9250T NE physical fullness. ignore.
30045 CRM9250T Ne Physics will be full. ignore.
30046 CRM9250T Too many NE substandard notes. ignore.
30047 CRM9250T There are notes in the NE Undefined or special treatment.
30061 CRM9250T NT part of the warning code. Undefined or special treatment.
30062 CRM9250T Too slanted notes detected in the passageway. ignore.

30063 CRM9250T The passageway detected too wide a bill. ignore.

30064 CRM9250T The passageway detected too narrow a note. ignore.

30065 CRM9250T Small spacing notes detected in the channel. ignore.

30066 CRM9250T To reach a limit on a transaction. ignore.
In the current transaction, the cumulative
30067 CRM9250T amount of notes will exceed the limited Undefined or special treatment.
amount
30081 CRM9250T NV part warning code. Undefined or special treatment.

325/931
State
Error Code Type Description Recommended Solution
Code

30082 CRM9250T Abnormally excessive thickness. ignore.

30083 CRM9250T A succession of refusals of counterfeit notes. ignore.
30084 CRM9250T NV count inconsistent. ignore.
30085 CRM9250T NV inconclusive return. ignore.
30101 CRM9250T Ac doesn't exist. Reissue a command.
30102 CRM9250T RC1 doesn't exist. Reissue a command.
30103 CRM9250T RC2 doesn't exist. Reissue a command.
30104 CRM9250T RC3 doesn't exist. Reissue a command.
30105 CRM9250T RC4 doesn't exist. Reissue a command.
30106 CRM9250T RC5 doesn't exist. Reissue a command.
30107 CRM9250T RC6 doesn't exist. Reissue a command.
30108 CRM9250T RC7 doesn't exist. Reissue a command.
30109 CRM9250T RC8 doesn't exist. Reissue a command.
30110 CRM9250T RC9 doesn't exist. Reissue a command.
30111 CRM9250T RC10 doesn't exist. Reissue a command.
30112 CRM9250T RC11 doesn't exist. Reissue a command.
30113 CRM9250T RC12 doesn't exist. Reissue a command.
30114 CRM9250T None of the Cassettees exist. Reissue a command.
30115 CRM9250T Ac will be full. ignore.
30116 CRM9250T RC1 will be full. ignore.
30117 CRM9250T RC2 will be full. ignore.
30118 CRM9250T RC3 will be full. ignore.
30119 CRM9250T RC4 will be full. ignore.
30120 CRM9250T RC5 will be full. ignore.
30121 CRM9250T RC6 will be full. ignore.
30122 CRM9250T RC7 will be full. ignore.
30123 CRM9250T RC8 will be full. ignore.
30124 CRM9250T RC9 will be full. ignore.
30125 CRM9250T RC10 will be full. ignore.
30126 CRM9250T RC11 will be full. ignore.
30127 CRM9250T RC12 will be full. ignore.
30128 CRM9250T All Cassettees will be full. ignore.
30129 CRM9250T Ac full. ignore.
30130 CRM9250T RC1 full. ignore.
30131 CRM9250T RC2 full. ignore.
30132 CRM9250T RC3 full. ignore.
30133 CRM9250T RC4 full. ignore.
30134 CRM9250T RC5 full. ignore.
30135 CRM9250T RC6 full. ignore.
30136 CRM9250T RC7 full. ignore.
30137 CRM9250T RC8 full. ignore.
30138 CRM9250T RC9 full. ignore.
30139 CRM9250T RC10 full. ignore.
30140 CRM9250T RC11 full. ignore.
30141 CRM9250T RC12 full. ignore.
30142 CRM9250T All the Cassettees are full. ignore.
30143 CRM9250T Ac null. ignore.
30144 CRM9250T RC1 empty. ignore.
30145 CRM9250T RC2 empty. ignore.
30146 CRM9250T RC3 empty. ignore.
30147 CRM9250T RC4 empty. ignore.
30148 CRM9250T RC5 empty. ignore.
30149 CRM9250T RC6-empty. ignore.

326/931
State
Error Code Type Description Recommended Solution
Code

30150 CRM9250T RC7 empty. ignore.

30151 CRM9250T RC8 empty. ignore.
30152 CRM9250T RC9 empty. ignore.
30153 CRM9250T RC10 empty. ignore.
30154 CRM9250T RC11 empty. ignore.
30155 CRM9250T RC12 empty. ignore.
30156 CRM9250T The Cassette is completely empty. ignore.
30157 CRM9250T Ac substandard notes are too much. ignore.
30158 CRM9250T RC1 fail to separate notes ignore.
30159 CRM9250T RC2 fail to separate notes ignore.
30160 CRM9250T RC3 fail to separate notes ignore.
30161 CRM9250T RC4 fail to separate notes ignore.
30162 CRM9250T RC5 fail to separate notes ignore.
30163 CRM9250T RC6 fail to separate notes ignore.
30164 CRM9250T RC7 fail to separate notes ignore.
30165 CRM9250T RC8 fail to separate notes ignore.
30166 CRM9250T RC9 fail to separate notes ignore.
30167 CRM9250T RC10 fail to separate notes ignore.
30168 CRM9250T RC11 fail to separate notes ignore.
30169 CRM9250T RC12 fail to separate notes ignore.
30170 CRM9250T All Cassettees not available. Undefined or special treatment.
warning code of failed to get hardware
30173 CRM9250T Undefined or special treatment.
information
Failed to communicate with the upper control
30174 CRM9250T Undefined or special treatment.
board
Error when upper control board read CPUID
30175 CRM9250T Undefined or special treatment.
data
30176 CRM9250T Error when upper control board read SN data Undefined or special treatment.
30177 CRM9250T RC1 communication failed Undefined or special treatment.
30178 CRM9250T RC2 communication failed Undefined or special treatment.
30179 CRM9250T RC3 communication failed Undefined or special treatment.
30180 CRM9250T RC4 communication failed Undefined or special treatment.
30181 CRM9250T RC5 communication failed Undefined or special treatment.
30182 CRM9250T RC6 communication failed Undefined or special treatment.
30183 CRM9250T RC7 communication failed Undefined or special treatment.
30184 CRM9250T RC8 communication failed Undefined or special treatment.
30185 CRM9250T RC9 communication failed Undefined or special treatment.
30186 CRM9250T RC10 communication failed Undefined or special treatment.
30187 CRM9250T RC11 communication failed Undefined or special treatment.
30188 CRM9250T RC12 communication failed Undefined or special treatment.
Failed to read the hardware information of
30189 CRM9250T Undefined or special treatment.
RC1
Failed to read the hardware information of
30190 CRM9250T Undefined or special treatment.
RC2
Failed to read the hardware information of
30191 CRM9250T Undefined or special treatment.
RC3
Failed to read the hardware information of
30192 CRM9250T Undefined or special treatment.
RC4
Failed to read the hardware information of
30193 CRM9250T Undefined or special treatment.
RC5
Failed to read the hardware information of
30194 CRM9250T Undefined or special treatment.
RC6
Failed to read the hardware information of
30195 CRM9250T Undefined or special treatment.
RC7
Failed to read the hardware information of
30196 CRM9250T Undefined or special treatment.
RC8

327/931
State
Error Code Type Description Recommended Solution
Code

Failed to read the hardware information of

30197 CRM9250T Undefined or special treatment.
RC9
Failed to read the hardware information of
30198 CRM9250T Undefined or special treatment.
RC10
Failed to read the hardware information of
30199 CRM9250T Undefined or special treatment.
RC11
Failed to read the hardware information of
30200 CRM9250T Undefined or special treatment.
RC12
30201 CRM9250T Process or business exception. Undefined or special treatment.
30202 CRM9250T ATM-PC stops trading. ignore.
30203 CRM9250T Get information interaction timeout. ignore.

The number of transaction sheets is greater

30204 CRM9250T Undefined or special treatment.
than the rated number of sheets.
The number of transaction sheets is less than
30205 CRM9250T Undefined or special treatment.
the rated number.
NV image buffer is about to overflow and
30206 CRM9250T Ignore
transaction stopped
30207 CRM9250T RC1 input slot counting error Undefined or special treatment.
30208 CRM9250T RC2 input slot counting error Undefined or special treatment.
30209 CRM9250T RC3 input slot counting error Undefined or special treatment.
30210 CRM9250T RC4 input slot counting error Undefined or special treatment.
30211 CRM9250T RC5 input slot counting error Undefined or special treatment.
30212 CRM9250T RC6 input slot counting error Undefined or special treatment.
30213 CRM9250T RC7 input slot counting error Undefined or special treatment.
30214 CRM9250T RC8 input slot counting error Undefined or special treatment.
30215 CRM9250T RC9 input slot counting error Undefined or special treatment.
30216 CRM9250T RC10 input slot counting error Undefined or special treatment.
30217 CRM9250T RC11 input slot counting error Undefined or special treatment.
30218 CRM9250T RC12 input slot counting error Undefined or special treatment.
cassette is invalid or replenishment type error
(DC/NDC/DAC do not support
30219 CRM9250T Undefined or special treatment.
replenishment) during replenishment
ccommand
30221 CRM9250T Instruction error. Undefined or special treatment.
The movement receives the wrong instruction
30222 CRM9250T and expects to receive the "initialization Reissue a command.
setting" instruction.

The movement receives the wrong instruction

30223 CRM9250T and expects to receive the "cassette Reissue a command.
information" instruction.

The movement receives the wrong instruction

30224 CRM9250T and expects to receive the "money box Reissue a command.
currency information" instruction.
The movement receives the wrong instruction
30225 CRM9250T and expects to receive the "initialize" Reissue a command.
instruction.
After the "Reserve Deposit" instruction is
30226 CRM9250T executed, the movement receives the wrong Reissue a command.
instruction.

After the "prepare to withdraw" instruction is

30227 CRM9250T executed, the movement receives the wrong Reissue a command.
instruction.

328/931
State
Error Code Type Description Recommended Solution
Code

After the "prepare for the next trade"

30228 CRM9250T instruction is executed, the movement Reissue a command.
receives the wrong instruction.
After the note counting instruction is
30229 CRM9250T executed, the movement receives the wrong Reissue a command.
instruction.
After the "deposit" instruction is executed, the
30230 CRM9250T Reissue a command.
movement receives the wrong instruction.

After the "cancel deposit" instruction is

30231 CRM9250T executed, the movement receives the wrong Reissue a command.
instruction.

After the "withdraw" instruction is executed,

30232 CRM9250T Reissue a command.
the movement receives the wrong instruction.
unit received a wrong command after "retract
30233 CRM9250T Reissue a command.
NE" execution
After the Quick Deposit instruction is
30234 CRM9250T executed, the movement receives the wrong Reissue a command.
instruction.
After the "cancel flash" instruction is
30235 CRM9250T executed, the movement receives the wrong Reissue a command.
instruction
After the "cleaning" instruction is executed,
30236 CRM9250T Reissue a command.
the movement receives the wrong instruction.

After the "add note" instruction is executed,

30237 CRM9250T Reissue a command.
the movement receives the wrong instruction.

After the "clear" instruction is executed, the

30238 CRM9250T Reissue a command.
movement receives the wrong instruction.

read note information and hardware debug

30239 CRM9250T Reissue a command.
information instruction sequence error.
The movement receives the wrong sequence
30240 CRM9250T Initialization.
of instructions.
30321 CRM9250T Command frame length is incorrect. Reissue a command.

Error in the "movement mode" parameter in

30322 CRM9250T Reissue a command.
the initialization setting instruction.

Error in the "encryption mode" parameter in

30323 CRM9250T Reissue a command.
the initialization settings instruction.

Money box configuration parameter error in

30324 CRM9250T Reissue a command.
initialization setting instruction.

In the initialization setting instruction, the

support currency parameter was incorrect and
30325 CRM9250T Reissue a command.
the corresponding currency bankbox could
not be found.

In the initialization setup instruction, Total

30326 CRM9250T Reissue a command.
currency is out of range.
OCR configuration parameter error in
30327 CRM9250T Reissue a command.
initialization setting instruction.
Error in the "hole bill configuration"
30328 CRM9250T parameter in the initialization setting Reissue a command
instruction.

329/931
State
Error Code Type Description Recommended Solution
Code

ATC reuse parameter error in initialization

30329 CRM9250T Reissue a command.
setting instruction.
In the initialization setting instruction, the
30330 CRM9250T parameter "counting note continuously Reissue a command.
rejecting note setting" is incorrect.

In the initialize setup instruction, the

30331 CRM9250T parameter "there is a note withdrawal setting Reissue a command.
at the exit" is an error.
Error in the "timeout for real-time
30332 CRM9250T information" parameter in the initialization Reissue a command.
setting instruction.
AC Settings parameter error in initialization
30333 CRM9250T Reissue a command.
Settings instruction.
Error with "where to initialize" parameter in
30335 CRM9250T Reissue a command.
the initialization instruction.
pattern recognition parameter error in note
30337 CRM9250T Reissue a command.
counting instruction.
Deposit limit parameter error in note counting
30338 CRM9250T Reissue a command.
instruction.
In the note counting instruction, the parameter
30339 CRM9250T Reissue a command.
"note refused to accept" parameter error.
Identification pattern parameter error in
30342 CRM9250T Reissue a command.
deposit instruction.
Deposit rejected currency parameter error in
30343 CRM9250T Reissue a command.
deposit order.
In deposit instruction, "Cassette
30344 CRM9250T Reissue a command.
configuration" parameter error.
Note Box priority parameter error in deposit
30345 CRM9250T Reissue a command.
instruction.
Identification pattern parameter error in
30348 CRM9250T Reissue a command.
cancel deposit instruction.
In the withdrawal instruction, the "note
30351 CRM9250T Reissue a command.
mode" parameter is incorrect.
Identification pattern parameter error in
30352 CRM9250T Reissue a command.
withdrawal instruction.
No cassette specified for withdrawal
30353 CRM9250T Reissue a command.
parameter error in withdrawal instruction.

In the withdrawal instruction, the "specify

30354 CRM9250T Reissue a command.
empty withdrawal box" parameter error.

In the withdrawal instruction, the parameter

30355 CRM9250T "specify the cassette for withdrawal should Reissue a command.
not produce notes" is incorrect.
Error in the "specify cassette status
30356 CRM9250T exception" parameter in the withdrawal Reissue a command.
instruction.
cassette configuration parameter error in
30357 CRM9250T Reissue a command.
withdrawal instruction.
In the withdrawal instruction, the "note
30358 CRM9250T Reissue a command.
parameter" parameter is incorrect.

In a withdrawal instruction, "the note

denomination parameter is incorrect" or "the
30359 CRM9250T Reissue a command.
cassette specifying the note denomination
amount is empty"

330/931
State
Error Code Type Description Recommended Solution
Code

"verification mode" parameter error of

30360 CRM9250T Reissue a command.
command retract NE
"retract area" parameter error of command
30361 CRM9250T Reissue a command.
retract NE
"cassette configuration" parameter error of
30362 CRM9250T Reissue a command.
command retract NE
"cassette priority" parameter error of
30363 CRM9250T Reissue a command.
command retract NE
pattern recognition parameter error in
30366 CRM9250T Reissue a command.
RCTOATC instruction.
In the RCTOATC instruction, the number of
30367 CRM9250T Reissue a command.
note parameter error.
In the RCTOATC directive, specify that the
30368 CRM9250T Reissue a command.
Cassette is not available.
pattern recognition parameter error in
30370 CRM9250T Reissue a command.
ATCTORC instruction.
The number of note parameter error in
30371 CRM9250T Reissue a command.
ATCTORC instruction
Note Box priority parameter error in
30372 CRM9250T Reissue a command.
ATCTORC instruction.
In the ATCTORC directive, specify that the
30373 CRM9250T Reissue a command.
Cassette is not available.
Identification pattern parameter error in
30375 CRM9250T Reissue a command.
Quick Deposit instruction.
Deposit rejected currency parameter error in
30376 CRM9250T Reissue a command.
Quick Deposit order.
Note Box configuration parameter error in
30377 CRM9250T Reissue a command.
Quick Deposit instruction.
Note Box priority parameter error in Quick
30378 CRM9250T Reissue a command.
Deposit instruction.
Deposit destination parameter error in Quick
30379 CRM9250T Reissue a command.
Deposit instruction.
Error in the "deposit tensor limit" parameter
30380 CRM9250T Reissue a command.
in the Quick Deposit order.

Error in the "Deposit amount limit" parameter

30381 CRM9250T Reissue a command.
in the Quick Deposit order.
total replenishment amount is zero in
30383 CRM9250T Initialization
replenishment command
Cancel Mode parameter error in cancel Quick
30384 CRM9250T Reissue a command.
Deposit instruction.
Identification pattern parameter error in
30385 CRM9250T Reissue a command.
cancel Quick Deposit instruction.
Abolition of compulsory deposit notes not
30386 CRM9250T Initialization.
allowed.
Entry into AC Box or LRB note is not
30387 CRM9250T Initialization.
allowed to cancel deposit in original currency.
Motor number parameter error in motor
30388 CRM9250T Reissue a command.
control instruction.
Motor direction parameter error in motor
30389 CRM9250T Reissue a command.
control instruction.
Motor speed parameter error in motor control
30390 CRM9250T Reissue a command.
instruction.
In the tension control command, the
30391 CRM9250T Reissue a command.
parameter of "tension number" is wrong.

331/931
State
Error Code Type Description Recommended Solution
Code

Control mode parameter error in tension

30392 CRM9250T Reissue a command.
control command.
clear mode parameter error in sorting
30395 CRM9250T Reissue a command.
instruction.
Error in the "identify pattern" parameter in
30396 CRM9250T Reissue a command.
the sorting instruction.
sorting Tensor limit parameter error in sorting
30397 CRM9250T Reissue a command.
instruction.
currency rejected by sorting parameter error
30398 CRM9250T Reissue a command.
in the sorting instruction.
Gate 1 control mode parameter error in gate
30401 CRM9250T Reissue a command.
control instruction.
Gate 2 control mode parameter error in gate
30402 CRM9250T Reissue a command.
control instruction.
note number parameter error in Cassette
30404 CRM9250T Reissue a command.
detail instruction.
bankbox number parameter error in Cassette
30405 CRM9250T Reissue a command.
currency information instruction.

package index parameter error in instructions

30406 CRM9250T to read note information and hardware debug Reissue a command.
information.

data type parameter error in instructions to

30407 CRM9250T read note information and hardware debug Reissue a command.
information.

"Denomination No." or "Attribute" parameter

30408 CRM9250T error in command setting cassette currency Initialization
information
"verification mode" parameter error of
30411 CRM9250T Reissue a command.
command retract NI
"retract area" parameter error of command
30412 CRM9250T Reissue a command.
retract NI
"cassette configuration" parameter error of
30413 CRM9250T Reissue a command.
command retract NI
"cassette priority" parameter error of
30414 CRM9250T Reissue a command.
command retract NI
In a special parameter instruction, the "special
30417 CRM9250T Reissue a command.
parameter" is out of range.
30421 CRM9250T Movement physical state anomaly. Undefined or special treatment.
30422 CRM9250T The 1 # gate is unlocked. Cleaning machine.
30423 CRM9250T The 2 # gate is unlocked. Cleaning machine.
30424 CRM9250T The header module is not in position. Cleaning machine.
The front part of the upper module of the
30425 CRM9250T Cleaning machine.
channel is not in position.
The upper part of the channel is not located at
30426 CRM9250T Cleaning machine.
the back of the module.
The lower part of the channel is not in the
30427 CRM9250T Cleaning machine.
front part of the module.
The lower part of the channel is not at the
30428 CRM9250T Cleaning machine.
back of the module.
30429 CRM9250T Upper movement out of position. Cleaning machine.
30430 CRM9250T Lower movement is not in position. Cleaning machine
30431 CRM9250T LT is not in place. Undefined or special treatment.
30441 CRM9250T Internal logic error 0x1300and0x13FF. Undefined or special treatment.
30442 CRM9250T Upper thread return timeout. Initialization.

332/931
State
Error Code Type Description Recommended Solution
Code

30443 CRM9250T Checkbox thread returns timeout. Initialization.

30444 CRM9250T NV thread return timeout. Initialization.
30445 CRM9250T Thread logic exception. Initialization.
30446 CRM9250T The note queue exceeds the maximum. Initialization.

30447 CRM9250T note stuck error code table access exception. Initialization.
30448 CRM9250T Read EEPROM error. Reissue a command.
30449 CRM9250T EEPROM error. Reissue a command.
30460 CRM9250T Equipment busy. Undefined or special treatment.
30461 CRM9250T Communication error with upper computer. Initialization.
30481 CRM9250T Error communicating with UPB. Initialization.
30482 CRM9250T Open motor communication error. Initialization.
30483 CRM9250T Closed motor communication error. Initialization.

30484 CRM9250T Tension control communication error. Initialization.

30485 CRM9250T Upper plate reset communication error. Initialization.

Upper plate access version communication
30486 CRM9250T Initialization.
error.
Upper plate acquires sensor luminous
30487 CRM9250T Initialization.
horizontal communication error.
Get status communication error for upper
30488 CRM9250T Initialization.
plate motor.
Get NE code disk pulse number
30489 CRM9250T Initialization.
communication error.
Error setting upper plate channel speed
30490 CRM9250T Initialization.
communication.
30501 CRM9250T Error communicating with UPB parameters. Initialization.
Upper plate open motor instruction ID
30502 CRM9250T Initialization.
parameter error.
Error of instruction direction parameter of
30503 CRM9250T Initialization.
upper plate open motor
Upper plate closing motor instruction ID
30504 CRM9250T Initialization.
parameter error.
Upper plate open tension instruction ID
30505 CRM9250T Initialization.
parameter error.
Upper plate opening tension command
30506 CRM9250T Initialization.
control parameter error.
There are unsupported cassettees in the
30521 CRM9250T Initialization.
device.
30522 CRM9250T Failed to communicate with RC1. Initialization.
30523 CRM9250T Failure to communicate with RC2. Initialization.
30524 CRM9250T Failed to communicate with RC3. Initialization.
30525 CRM9250T Failed to communicate with RC4. Initialization.
30526 CRM9250T Failed to communicate with RC5. Initialization.
30527 CRM9250T Failure to communicate with RC6. Initialization.
30528 CRM9250T Failed to communicate with RC7. Initialization.
30529 CRM9250T Failed to communicate with RC8. Initialization.
30530 CRM9250T Failed to communicate with RC9. Initialization.
30531 CRM9250T Failed to communicate with RC10. Initialization.
30532 CRM9250T Failed to communicate with RC11. Initialization.
30533 CRM9250T Failed to communicate with RC12. Initialization.

333/931
State
Error Code Type Description Recommended Solution
Code

30534 CRM9250T Failed to read RC1 cassette memory. Initialization.

30535 CRM9250T Failed to read RC2 cassette memory. Initialization.

30536 CRM9250T Failed to read RC3 cassette memory. Initialization.

30537 CRM9250T Failed to read RC4 cassette memory. Initialization.

30538 CRM9250T Failed to read RC5 cassette memory. Initialization.

30539 CRM9250T Failed to read RC6 cassette memory. Initialization.

30540 CRM9250T Failed to read RC7 cassette memory. Initialization.

30541 CRM9250T Failed to read RC8 cassette memory. Initialization.

30542 CRM9250T Failed to read RC9 cassette memory. Initialization.

30543 CRM9250T Failed to read RC10 cassette memory. Initialization.

30544 CRM9250T Failed to read RC11 cassette memory. Initialization.

30545 CRM9250T Failed to read RC12 cassette memory. Initialization.

30546 CRM9250T Failed to write RC1 cassette memory. Initialization.

30547 CRM9250T Failed to write RC2 cassette memory. Initialization.

30548 CRM9250T Failed to write RC3 cassette memory. Initialization.

30549 CRM9250T Failed to write RC4 cassette memory. Initialization.

30550 CRM9250T Failed to write RC5 cassette memory. Initialization.

30551 CRM9250T Failed to write RC6 cassette memory. Initialization.

30552 CRM9250T Failed to write RC7 cassette memory. Initialization.

30553 CRM9250T Failed to write RC8 cassette memory. Initialization.

30554 CRM9250T Failed to write RC9 cassette memory. Initialization.

30555 CRM9250T Failed to write RC10 cassette memory. Initialization.

30556 CRM9250T Failed to write RC11 cassette memory. Initialization.

30557 CRM9250T Failed to write RC12 cassette memory. Initialization.

Read RC1 memory information check error,
30558 CRM9250T Initialization.
reset.
Read RC2 memory information check error,
30559 CRM9250T Initialization.
reset.
Read RC3 memory information check error,
30560 CRM9250T Initialization.
reset.
Read RC4 memory information check error,
30561 CRM9250T Initialization
reset.
Read RC5 memory information check error,
30562 CRM9250T Initialization.
reset.
Read RC6 memory information check error,
30563 CRM9250T Initialization.
reset.
Read RC7 memory information check error,
30564 CRM9250T Initialization.
reset.

334/931
State
Error Code Type Description Recommended Solution
Code

Read RC8 memory information check error,

30565 CRM9250T Initialization.
reset.
Read RC9 memory information check error,
30566 CRM9250T Initialization.
reset.
Read RC10 memory information check error,
30567 CRM9250T Initialization.
reset.
Read RC11 memory information check error,
30568 CRM9250T Initialization.
reset.
Read RC12 memory information check error,
30569 CRM9250T Initialization.
reset.
30570 CRM9250T Failed to read RC1 box version information. Initialization.

30571 CRM9250T Failed to read RC2 box version information. Initialization.

30572 CRM9250T Failed to read RC3 box version information. Initialization.

30573 CRM9250T Failed to read RC4 box version information. Initialization.

30574 CRM9250T Failed to read RC5 box version information. Initialization.

30575 CRM9250T Failed to read RC6 box version information. Initialization.

30576 CRM9250T Failed to read RC7 box version information. Initialization.

30577 CRM9250T Failed to read RC8 box version information. Initialization.

30578 CRM9250T Failed to read RC9 box version information. Initialization.

30579 CRM9250T Failed to read RC10 box version information. Initialization.

30580 CRM9250T Failed to read RC11 box version information. Initialization.

30581 CRM9250T Failed to read RC12 box version information. Initialization.

Read RC1 box memory information, cassette

30582 CRM9250T Initialization.
type does not match actual type.

Read RC2 box memory information, cassette

30583 CRM9250T Initialization.
type does not match actual type.

Read RC3 box memory information, cassette

30584 CRM9250T Initialization.
type does not match actual type.

Read RC4 box memory information, cassette

30585 CRM9250T Initialization.
type does not match actual type.

Read RC5 box memory information, cassette

30586 CRM9250T Initialization.
type does not match actual type.

Read RC6 box memory information, cassette

30587 CRM9250T Initialization.
type does not match actual type

Read RC7 box memory information, cassette

30588 CRM9250T Initialization.
type does not match actual type.

Read RC8 box memory information, cassette

30589 CRM9250T Initialization.
type does not match the actual type.

Read RC9 box memory information, cassette

30590 CRM9250T Initialization.
type does not match the actual type.

335/931
State
Error Code Type Description Recommended Solution
Code

Read RC10 box memory information,

30591 CRM9250T Initialization.
cassette type does not match actual type.

Read RC11 box memory information,

30592 CRM9250T Initialization.
cassette type does not match actual type.

Read RC12 box memory information,

30593 CRM9250T Initialization.
cassette type does not match actual type.
30594 CRM9250T Failed to read RC1 box CPUID. Initialization.
30595 CRM9250T Failed to read RC2 box CPUID. Initialization.
30596 CRM9250T Failed to read RC3 box CPUID. Initialization.
30597 CRM9250T Failed to read RC4 box CPUID. Initialization.
30598 CRM9250T Failed to read RC 5 box CPUID. Initialization.
30599 CRM9250T Failed to read RC6 box CPUID. Initialization.
30600 CRM9250T Failed to read RC 7 box CPUID. Initialization.
30601 CRM9250T Failed to read RC8 crate CPUID. Initialization.
30602 CRM9250T Failed to read RC9 box CPUID. Initialization.
30603 CRM9250T Failed to read RC10 crate CPUID. Initialization.
30604 CRM9250T Failed to read RC11 box CPUID. Initialization.
30605 CRM9250T Failed to read RC12 box CPUID. Initialization.
30621 CRM9250T Error communicating with NV. Initialization.
30622 CRM9250T NV communication error. Initialization.
30623 CRM9250T NV fetch length error. Initialization.
30624 CRM9250T NV receive error. Initialization.
30625 CRM9250T NV synchronization error. Initialization.
NV buffer empty, failed to retrieve note
30626 CRM9250T Initialization.
information.
30627 CRM9250T Enabling / banning NV. Initialization.
NV compatibility detection communication
30628 CRM9250T Initialization.
failure.
Set NV algorithm information
30629 CRM9250T Initialization.
communication failure.
30630 CRM9250T NV set note type communication failed. Initialization.

30631 CRM9250T Failed to get NV note type communication. Initialization.

Failed to get NV sensor numeric
30632 CRM9250T Initialization.
communication.
30633 CRM9250T Failed to get NV version communication. Initialization.

30634 CRM9250T NV setup workflow communication failed. Initialization.

30635 CRM9250T NV setup mode communication failed. Initialization.

30636 CRM9250T NV cleared note count communication failed. Initialization.

NV acquires thickness sensor voltage
30637 CRM9250T Initialization.
communication failure.
NV acquires self-checking information
30638 CRM9250T Initialization.
communication failure.
NV acquires sensor state communication
30639 CRM9250T Initialization.
failure.
30640 CRM9250T NV cleared OCR communication failed. Initialization.
30641 CRM9250T NV reset communication failed. Initialization.
NV acquires thickness K value
30642 CRM9250T Initialization.
communication failure.

336/931
State
Error Code Type Description Recommended Solution
Code

30661 CRM9250T Error communicating with NV parameters. Initialization.

30662 CRM9250T NV enabled to receive errors. Initialization.
30663 CRM9250T NV compatibility check error. Initialization.
30664 CRM9250T NV setup algorithm error. Initialization.
30665 CRM9250T NV failed to set note type. Initialization.
30666 CRM9250T NV failed to get sensor count. Initialization.
30667 CRM9250T NV failed to obtain note information. Initialization.
30668 CRM9250T NV acquisition failed. Initialization.
30669 CRM9250T NV setup workflow failed. Initialization.
30670 CRM9250T NV failed to send note serial number. Initialization.
30671 CRM9250T NV setup mode failed. Initialization.
30672 CRM9250T NV cleared note count failed. Initialization.
30673 CRM9250T NV failed to obtain thickness sensor voltage. Initialization.

30674 CRM9250T NV failed to obtain self-test information. Initialization.

30675 CRM9250T NV failed to obtain sensor information. Initialization.

30676 CRM9250T NV failed to clear OCR. Initialization.
30677 CRM9250T NV reset failed. Initialization.
30678 CRM9250T Failed to obtain note type. Initialization.
30679 CRM9250T Failed to set CIS1 when NV enabled. Initialization.

30680 CRM9250T Failed to set CIS2 when NV enabled. Initialization.

30681 CRM9250T Both CIS1 and CIS2 failed when NV enabled. Initialization.

30682 CRM9250T NV cover not closed when NV enabled. Initialization.

30683 CRM9250T NV withdrawal level setup failed. Initialization.
30684 CRM9250T NVOCR recognition mode setup failed. Initialization.
30685 CRM9250T NV. Initialization.
NV sets a limit on the number of note
30686 CRM9250T Initialization.
currency information.
30687 CRM9250T NV failed to get thickness K value. Initialization.
30688 CRM9250T NV failed to set speed. Initialization.
30701 CRM9250T NV self-checking hardware error. Initialization.
30702 CRM9250T DSP configuration Image FPGA error. Initialization.
30703 CRM9250T SDRAM exception of DSP. Initialization.
30704 CRM9250T Code update error. Initialization.
DSP automatically adjusts CIS1 brightness
30705 CRM9250T Initialization.
error.
DSP automatically adjusts CIS2 brightness
30706 CRM9250T Initialization.
error.
30707 CRM9250T DSP configuration error AD19822. Initialization.
30708 CRM9250T DSP configuration error AD29822. Initialization.
30709 CRM9250T First row sensor light abnormity. Initialization.
30710 CRM9250T OCR template exceptions of DSP. Initialization.
30711 CRM9250T DSP configuration Magnetic FPGA error. Initialization.
The second row of sensors has a dimming
30712 CRM9250T Initialization.
anomaly.

337/931
State
Error Code Type Description Recommended Solution
Code

30713 CRM9250T Third row sensor dimming anomaly. Initialization.

The fourth row of sensors has a dimming
30714 CRM9250T Initialization.
anomaly.
30715 CRM9250T SNV-NV upper lid open. Initialization.
30716 CRM9250T SNV-NV fan error. Initialization.
30717 CRM9250T SNV-NV watchdog switch is not closed. Initialization.

The sensor on the left side of the first row has

30718 CRM9250T Initialization.
an abnormal dimming.
The sensor in the middle of the first row is
30719 CRM9250T Initialization.
abnormal in dimming.
The sensor on the right side of the first row
30720 CRM9250T Initialization.
has an abnormal dimming.

The sensor on the left side of the second row

30721 CRM9250T Initialization.
has an abnormal dimming.
Sensor dimming anomaly in the middle of the
30722 CRM9250T Initialization.
second row.
The sensor on the right side of the second row
30723 CRM9250T Initialization.
has an abnormal dimming.

The sensor on the left side of the third row

30724 CRM9250T Initialization.
has an abnormal dimming.
Sensor dimming anomaly in the middle of the
30725 CRM9250T Initialization.
third row.
Third row, right side sensor, abnormal
30726 CRM9250T Initialization.
dimming.
The sensor on the left side of the fourth row
30727 CRM9250T Initialization.
has an abnormal dimming.
Sensor dimming anomaly in the middle of the
30728 CRM9250T Initialization.
fourth row.
The sensor on the right side of the fourth row
30729 CRM9250T Initialization.
has an abnormal dimming.

30730 CRM9250T NV self-calibration reserved error code. Initialization.

30731 CRM9250T NV self-calibration reserved error code. Initialization.

30732 CRM9250T NV self-calibration reserved error code. Initialization.

30733 CRM9250T NV self-calibration reserved error code. Initialization.

30734 CRM9250T NV self-calibration reserved error code. Initialization.

30735 CRM9250T NV self-calibration reserved error code. Initialization.

30736 CRM9250T NV self-calibration reserved error code. Initialization.

30737 CRM9250T NV self-calibration reserved error code. Initialization.

30738 CRM9250T NV self-calibration reserved error code. Initialization.

30739 CRM9250T NV self-calibration reserved error code. Initialization.

30740 CRM9250T NV self-calibration reserved error code. Initialization.

338/931
State
Error Code Type Description Recommended Solution
Code

30741 CRM9250T NV self-calibration reserved error code. Initialization.

30742 CRM9250T NV self-calibration reserved error code. Initialization.

30743 CRM9250T NV self-calibration reserved error code. Initialization.

30744 CRM9250T NV self-calibration reserved error code. Initialization.

30745 CRM9250T NV self-calibration reserved error code. Initialization.

30746 CRM9250T NV self-calibration reserved error code. Initialization.

30747 CRM9250T NV self-calibration reserved error code. Initialization.

30748 CRM9250T NV self-calibration reserved error code. Initialization.

30749 CRM9250T NV self-calibration reserved error code. Initialization.

30750 CRM9250T NV self-calibration reserved error code. Initialization.

30751 CRM9250T NV self-calibration reserved error code. Initialization.

30752 CRM9250T NV self-calibration reserved error code. Initialization.

30753 CRM9250T NV self-calibration reserved error code. Initialization.

30754 CRM9250T NV self-calibration reserved error code. Initialization.

30755 CRM9250T NV Self-Calibration other error codes Initialization.

30761 CRM9250T Undefined or special treatment.
30762 CRM9250T NV first row sensors detect notes. Initialization.
30763 CRM9250T NV second row sensor found notes. Initialization.
30764 CRM9250T NV third row sensors detect notes. Initialization.
30765 CRM9250T NV fourth row sensor found notes. Initialization.
30781 CRM9250T NV internal data error. Initialization.
30782 CRM9250T Misalignment of NV notes. Initialization.
30783 CRM9250T NV internal sensor count error. Initialization.
The NV count is not consistent with the
30784 CRM9250T Initialization.
movement count.
30801 CRM9250T NF module error. Initialization.
30811 CRM9250T NI module error. Initialization.
30812 CRM9250T # 1 with notes at the exit. Initialization.
30813 CRM9250T 2 # note at the exit. Initialization.
30814 CRM9250T There's all the money at the exit. Initialization.
30815 CRM9250T 1 # Output slot is full. Initialization.
30816 CRM9250T 2 # Output slot is full. Initialization.
30817 CRM9250T All the outlets of the note are full. Initialization.
30818 CRM9250T NIR note plate upper pressure error. Initialization.
30819 CRM9250T NIR note plate pressing timeout. Initialization.
30820 CRM9250T NIR note plate underpressure error. Initialization.
30821 CRM9250T NIR note plate underpressing timeout. Initialization.
30822 CRM9250T Note at the exit of NIR. Initialization.
Failure of NIR stacked note adhesive strip
30823 CRM9250T Initialization.
and loose note.
NIR note stacking tape loosening note
30824 CRM9250T Initialization.
timeout.

339/931
State
Error Code Type Description Recommended Solution
Code

30825 CRM9250T NIR note stacking tape press note error. Initialization.

30826 CRM9250T NIR note stacking tape press note timeout. Initialization.
30827 CRM9250T Reset error of NIR impeller. Initialization.
30828 CRM9250T NIR impeller reset timeout. Initialization.
Abnormal self-checking of No. 1 gate at the
30829 CRM9250T Undefined or special treatment
exit of note.
Abnormal self-checking of No. 2 gate at the
30830 CRM9250T Undefined or special treatment.
exit of note.
30841 CRM9250T NE module error. Initialization.
30842 CRM9250T Rotating error of large drum motor. Initialization.
30843 CRM9250T Rotating error of small drum motor 1. Initialization.

30844 CRM9250T Rotating error of small Reel Motor 2. Initialization.

Failure of Speed Regulation Communication

30845 CRM9250T Initialization.
for large Reel Motor.

30846 CRM9250T Speed Regulation failure of large Reel Motor. Initialization.

30847 CRM9250T State acquisition failure of large drum motor. Initialization.

30848 CRM9250T NE physical fullness. Initialization.
30849 CRM9250T NE failed to prepare. Initialization.
30850 CRM9250T Reel belt. Initialization.
30857 CRM9250T NE has note residue. Initialization.
30858 CRM9250T NE, not enough money. Initialization.
30861 CRM9250T Sensor note stuck. Initialization.
30862 CRM9250T SF02 note stuck. Initialization.
30863 CRM9250T SF03 note stuck. Initialization.
30864 CRM9250T SI04 note stuck. Initialization.
30865 CRM9250T SI03 note stuck. Initialization.
30866 CRM9250T SNV01 note stuck. Initialization.
30867 CRM9250T SNV02 note stuck. Initialization.
30868 CRM9250T SNV03 note stuck. Initialization.
30869 CRM9250T SNV04 note stuck. Initialization.
30870 CRM9250T ST01 note stuck. Initialization.
30871 CRM9250T ST02 note stuck. Initialization.
30872 CRM9250T ST03 note stuck. Initialization.
30873 CRM9250T ST04 note stuck. Initialization.
30874 CRM9250T ST05 note stuck. Initialization.
30875 CRM9250T ST06 note stuck. Initialization.
30876 CRM9250T ST07 note stuck. Initialization.
30877 CRM9250T ST08 note stuck. Initialization.
30878 CRM9250T ST09 note stuck. Initialization.
30879 CRM9250T ST10 note stuck. Initialization.
30880 CRM9250T ST11 note stuck. Initialization.
30881 CRM9250T ST12 note stuck. Initialization.
30882 CRM9250T ST13 note stuck. Initialization.
30883 CRM9250T ST14 note stuck. Initialization.
30884 CRM9250T ST15 note stuck. Initialization.
30885 CRM9250T RC1SR01 note stuck. Initialization.
30886 CRM9250T RC2SR01 note stuck. Initialization.
30887 CRM9250T RC3SR01 note stuck. Initialization.
30888 CRM9250T RC4SR01 note stuck. Initialization.

340/931
State
Error Code Type Description Recommended Solution
Code

30889 CRM9250T RC5SR01 note stuck. Initialization.

30890 CRM9250T RC6SR01 note stuck. Initialization.
30891 CRM9250T RC7SR01 note stuck. Initialization.
30892 CRM9250T RC8SR01 note stuck. Initialization.
30893 CRM9250T RC9SR01 note stuck. Initialization.
30894 CRM9250T RC10SR01 note stuck. Initialization.
30895 CRM9250T RC11SR01 note stuck. Initialization.
30896 CRM9250T RC12SR01 note stuck. Initialization.
30897 CRM9250T SI05 note stuck. Initialization.
30898 CRM9250T The SF04 note jammed Initialization
30899 CRM9250T The SE01 note jammed Initialization
30901 CRM9250T Sensor to sensor note stuck. Initialization.
30902 CRM9250T SF02to SNV01 note stuck. Initialization.
30903 CRM9250T SNV01toST02 note stuck. Initialization.
30904 CRM9250T SNV01 to SNV03 note. Initialization.
30905 CRM9250T ST12toSI04 note stuck. Initialization.
30906 CRM9250T ST12toSI05 note stuck. Initialization.
30907 CRM9250T ST02toSI04 note stuck Initialization.
30908 CRM9250T ST02 to SI05 note stuck. Initialization.
30909 CRM9250T ST14toSI04 note stuck. Initialization.
30910 CRM9250T ST14 to SI05 note stuck. Initialization.
30911 CRM9250T SNV03toST03 note stuck. Initialization.
30912 CRM9250T ST03toST04 note stuck. Initialization.
30913 CRM9250T ST03toST05 note stuck. Initialization.
30914 CRM9250T ST05toST06 note stuck. Initialization.
30915 CRM9250T ST05toST07 note stuck. Initialization.
30916 CRM9250T ST07toST08 note stuck. Initialization.
30917 CRM9250T ST07toST09 note stuck. Initialization.
30918 CRM9250T ST09toST10 note stuck. Initialization.
30919 CRM9250T ST12 to ST11 note stuck. Initialization.
30920 CRM9250T ST09toST12 note stuck. Initialization.
30921 CRM9250T ST12 to ST13 note. Initialization.
30922 CRM9250T ST02toST13 note. Initialization.
30923 CRM9250T ST12 to ST14 note. Initialization.
30924 CRM9250T ST02toST14 note. Initialization.
30925 CRM9250T ST03toST15 note stuck. Initialization.
30926 CRM9250T ST13 to RC1SR01 note stuck. Initialization.
30927 CRM9250T ST10 to RC 2SR01 note stuck. Initialization.
30928 CRM9250T ST08 to RC3SR01 note stuck. Initialization.
30929 CRM9250T ST06toRC4SR01 note. Initialization.
30930 CRM9250T ST04toRC5SR01 note. Initialization.
30931 CRM9250T ST15 to RC6SR01 note stuck. Initialization.
30932 CRM9250T RC1SR01toRC7SR01 note stuck. Initialization.
30933 CRM9250T RC2SR01toRC8SR01 note stuck. Initialization.
30934 CRM9250T RC3SR01toRC9SR01 note stuck. Initialization.
30935 CRM9250T RC4SR01toRC10SR01 note stuck. Initialization.
30936 CRM9250T RC5SR01toRC11SR01 note stuck. Initialization.
30937 CRM9250T RC6SR01toRC12SR01 note stuck. Initialization.
30941 CRM9250T Motor clogging error. Initialization.
30942 CRM9250T Middle channel motor error. Initialization.
30943 CRM9250T Three direction commutation motor error. Initialization.
30945 CRM9250T Unknown note failure. Initialization.
30946 CRM9250T Unknown notes enter SF02. Initialization.

341/931
State
Error Code Type Description Recommended Solution
Code

30947 CRM9250T Unknown notes enter SF03. Initialization.

30948 CRM9250T Unknown notes enter SNV01. Initialization.
30949 CRM9250T Unknown notes enter SNV02. Initialization.
30950 CRM9250T Unknown notes enter SNV03. Initialization.
30951 CRM9250T Unknown notes enter SNV04. Initialization.
30952 CRM9250T Unknown notes enter ST01. Initialization.
30953 CRM9250T Unknown notes enter ST02. Initialization.
30954 CRM9250T Unknown notes enter ST03. Initialization.
30955 CRM9250T Unknown notes enter ST04. Initialization.
30956 CRM9250T Unknown notes enter ST05. Initialization.
30957 CRM9250T Unknown notes enter ST06. Initialization.
30958 CRM9250T Unknown notes enter ST07. Initialization.
30959 CRM9250T Unknown notes enter ST08. Initialization.
30960 CRM9250T Unknown notes enter ST09. Initialization.
30961 CRM9250T Unknown notes enter ST10. Initialization.
30962 CRM9250T Unknown notes enter ST11. Initialization.
30963 CRM9250T Unknown notes enter ST12. Initialization.
30964 CRM9250T Unknown notes enter ST13. Initialization.
30965 CRM9250T Unknown notes enter ST14. Initialization.
30966 CRM9250T Unknown notes enter ST15. Initialization.
30967 CRM9250T Unknown notes enter SI03. Initialization.
30968 CRM9250T Unknown notes enter SI04. Initialization.
30969 CRM9250T Unknown notes enter SI05. Initialization.
30970 CRM9250T Unknown notes enter RC1SR01. Initialization.
30971 CRM9250T Unknown notes enter RC2SR01. Initialization.
30972 CRM9250T Unknown notes enter RC3SR01. Initialization.
30973 CRM9250T Unknown notes enter RC4SR01. Initialization.
30974 CRM9250T Unknown notes enter RC5SR01. Initialization.
30975 CRM9250T Unknown notes enter RC6SR01. Initialization.
30976 CRM9250T Unknown notes enter RC7SR01. Initialization.
30977 CRM9250T Unknown notes enter RC8SR01. Initialization.
30978 CRM9250T Unknown notes enter RC9SR01. Initialization.
30979 CRM9250T Unknown notes enter RC10SR01. Initialization.
30980 CRM9250T Unknown notes enter RC11SR01. Initialization.
30981 CRM9250T Unknown notes enter RC12SR01. Initialization.
30985 CRM9250T Unknown notes leave SF02. Initialization.
30986 CRM9250T Unknown notes leave SF03. Initialization.
30987 CRM9250T Unknown notes leave SNV01. Initialization.
30988 CRM9250T Unknown notes leave SNV02. Initialization.
30989 CRM9250T Unknown notes leave SNV03. Initialization.
30990 CRM9250T Unknown notes leave SNV04. Initialization.
30991 CRM9250T Unknown notes leave ST01. Initialization.
30992 CRM9250T Unknown notes leave ST02. Initialization.
30993 CRM9250T Unknown notes leave ST03. Initialization.
30994 CRM9250T Unknown notes leave ST04. Initialization.
30995 CRM9250T Unknown notes leave ST05. Initialization.
30996 CRM9250T Unknown notes leave ST06. Initialization.
30997 CRM9250T Unknown notes leave ST07. Initialization.
30998 CRM9250T Unknown notes leave ST08. Initialization.
30999 CRM9250T Unknown notes leave ST09. Initialization.
31000 CRM9250T Unknown notes leave ST10. Initialization.
31001 CRM9250T Unknown notes leave ST11. Initialization.
31002 CRM9250T Unknown notes leave ST12. Initialization.

342/931
State
Error Code Type Description Recommended Solution
Code

31003 CRM9250T Unknown notes leave ST13. Initialization.

31004 CRM9250T Unknown notes leave ST14. Initialization.
31005 CRM9250T Unknown notes leave ST15. Initialization.
31006 CRM9250T Unknown notes leave SI03. Initialization.
31007 CRM9250T Unknown notes leave SI04. Initialization.
31008 CRM9250T Unknown notes leave SI05. Initialization.
31009 CRM9250T Unknown notes leave RC1SR01. Initialization.
31010 CRM9250T Unknown notes leave RC2SR01. Initialization
31011 CRM9250T Unknown notes leave RC3SR01. Initialization.
31012 CRM9250T Unknown notes leave RC4SR01. Initialization.
31013 CRM9250T Unknown notes leave RC5SR01. Initialization.
31014 CRM9250T Unknown notes leave RC6SR01. Initialization.
31015 CRM9250T Unknown notes leave RC7SR01. Initialization.
31016 CRM9250T Unknown notes leave RC8SR01. Initialization.
31017 CRM9250T Unknown notes leave RC9SR01. Initialization.
31018 CRM9250T Unknown notes leave RC10SR01. Initialization.
31019 CRM9250T Unknown notes leave RC11SR01. Initialization.
31020 CRM9250T Unknown notes leave RC12SR01. Initialization.
31021 CRM9250T notes go in the wrong direction. Initialization.
31022 CRM9250T notes go in the wrong direction on PBF01 Initialization.

31023 CRM9250T notes go in the wrong direction on PBI01. Initialization.

31024 CRM9250T notes go in the wrong direction on PBT01. Initialization.

31025 CRM9250T notes go in the wrong direction on PBT02. Initialization.

31026 CRM9250T notes go in the wrong direction on PBT03. Initialization.

31027 CRM9250T notes go in the wrong direction on PBT04. Initialization.

31028 CRM9250T notes go in the wrong direction on PBT05. Initialization.

31029 CRM9250T notes go in the wrong direction on PBT06. Initialization.

31030 CRM9250T notes go in the wrong direction on PBT07. Initialization.

31031 CRM9250T notes go in the wrong direction on PBT08. Initialization.

31032 CRM9250T notes go in the wrong direction on PBT09. Initialization.

31033 CRM9250T notes go the wrong way on PBT10. Initialization.
31034 CRM9250T notes go in the wrong direction on PBT11. Initialization.
notes are in the wrong direction at
31035 CRM9250T Undefined or special treatment.
DRC1PBR01.
notes are in the wrong direction at
31036 CRM9250T Undefined or special treatment.
DRC2PBR01.
The notes are in the wrong direction at
31037 CRM9250T Undefined or special treatment.
DRC3PBR01.
notes are in the wrong direction at
31038 CRM9250T Undefined or special treatment.
DRC4PBR01.
notes are in the wrong direction at
31039 CRM9250T Undefined or special treatment.
DRC5PBR01.
notes are in the wrong direction at
31040 CRM9250T Undefined or special treatment.
DRC6PBR01.
31041 CRM9250T note width error at cassette 1 input slot Initialization

343/931
State
Error Code Type Description Recommended Solution
Code

31042 CRM9250T note width error at cassette 2 input slot Initialization

31043 CRM9250T note width error at cassette 3 input slot Initialization

31044 CRM9250T note width error at cassette 4 input slot Initialization

31045 CRM9250T note width error at cassette 5 input slot Initialization

31046 CRM9250T note width error at cassette 6 input slot Initialization

31059 CRM9250T Abnormal notes detected in the channel Initialization

Notes in or jammed is detected in channel
31060 CRM9250T Initialization
before command execution
31061 CRM9250T Motor failure of RC note pressing board. Initialization.
Failure of note pressing board in cassette
31062 CRM9250T Initialization.
RC1.
31063 CRM9250T Money box RC2 note pressing board failure. Initialization.
Failure of note pressing board in cassette
31064 CRM9250T Initialization.
RC3.
Money box RC4 note pressing board
31065 CRM9250T Initialization.
malfunction.
Failure of note pressing board RC5 in
31066 CRM9250T Initialization.
cassette.
Failure of money box RC6 note pressing
31067 CRM9250T Initialization.
board.
Failure of note pressing board RC7 in
31068 CRM9250T Initialization.
cassette.
Trouble of note pressing board in cassette
31069 CRM9250T Initialization.
RC8.
cassette RC9 note pressing board
31070 CRM9250T Initialization.
malfunction.
Failure of note pressing board RC10 in
31071 CRM9250T Initialization.
cassette.
31072 CRM9250T cassette RC11 note pressing board failure. Initialization.
Money box RC12 note pressing board
31073 CRM9250T Initialization.
malfunction.
Money box RC1 note pressing board reset
31074 CRM9250T Initialization.
timeout.
cassette RC2 note pressing plate reset
31075 CRM9250T Initialization.
timeout.
cassette RC3 note pressing plate reset
31076 CRM9250T Initialization.
timeout.
cassette RC4 note pressing plate reset
31077 CRM9250T Initialization.
timeout.
cassette RC5 note pressing board reset
31078 CRM9250T Initialization.
timeout.
31079 CRM9250T cassette RC6 note pad reset timeout. Initialization.
cassette RC7 note pressing board reset
31080 CRM9250T Initialization.
timeout.
cassette RC8 note pressing board reset
31081 CRM9250T Initialization.
timeout.
cassette RC9 note pressing board reset
31082 CRM9250T Initialization.
timeout.
cassette RC10 note pressing board reset
31083 CRM9250T Initialization.
timeout.
cassette RC11 note pressing board reset
31084 CRM9250T Initialization.
timeout.

344/931
State
Error Code Type Description Recommended Solution
Code

cassette RC12 note pressing board reset

31085 CRM9250T Initialization.
timeout.
Money box RC1 press note board press
31086 CRM9250T Initialization.
timeout.
31087 CRM9250T cassette RC2 press over time on note board. Initialization.

31088 CRM9250T cassette RC3 press over time on note board. Initialization.

31089 CRM9250T cassette RC4 press over time on note board. Initialization.

31090 CRM9250T cassette RC5 press over time on note board. Initialization.

31091 CRM9250T cassette RC6 press note board press timeout. Initialization.

31092 CRM9250T cassette RC7 press note board press timeout. Initialization.

31093 CRM9250T cassette RC8 press note board press timeout. Initialization.

31094 CRM9250T cassette RC9 press note board press timeout. Initialization.

31095 CRM9250T cassette RC10 press over time on note board. Initialization.

31096 CRM9250T cassette RC11 press over time on note board. Initialization.

31097 CRM9250T cassette RC12 press note board press timeout. Initialization.
cassette RC1 note pressing board dropping
31098 CRM9250T Initialization.
error.
31099 CRM9250T cassette RC2 note board dropping error. Initialization.
cassette RC3 note pressing board dropping
31100 CRM9250T Initialization.
error.
cassette RC4 note pressing board dropping
31101 CRM9250T Initialization.
error.
cassette RC5 note pressing board dropping
31102 CRM9250T Initialization.
error.
31103 CRM9250T cassette RC6 note board dropping error. Initialization.
cassette RC7 note pressing board dropping
31104 CRM9250T Initialization.
error.
cassette RC8 note pressing board dropping
31105 CRM9250T Initialization.
error.
cassette RC9 note pressing board dropping
31106 CRM9250T Initialization.
error.
cassette RC10 note pressing board dropping
31107 CRM9250T Initialization.
error.
cassette RC11 note pressing board dropping
31108 CRM9250T Initialization.
error.
cassette RC12 note pressing board dropping
31109 CRM9250T Initialization.
error.
31110 CRM9250T cassette RC1 tension failure. Initialization.
31111 CRM9250T cassette RC2 tension failure. Initialization.
cassette RC3 internal tension sincere open
31112 CRM9250T Initialization.
failure.
31113 CRM9250T cassette RC4 tension opens failure. Initialization.
31114 CRM9250T cassette RC5 tension failure. Initialization.
31115 CRM9250T cassette RC6 tension failure. Initialization.
31116 CRM9250T cassette RC7 pull open failure. Initialization.
31117 CRM9250T cassette RC8 pull open failure. Initialization.
31118 CRM9250T cassette RC9 pull open failure. Initialization.
31119 CRM9250T cassette RC10 tension failure. Initialization.

345/931
State
Error Code Type Description Recommended Solution
Code

31120 CRM9250T cassette RC11 pull open failure. Initialization.

31121 CRM9250T cassette RC12 tension failure. Initialization.
31122 CRM9250T Failure of tension release in cassette RC1. Initialization.

31123 CRM9250T cassette RC2 tension release failure. Initialization.

31124 CRM9250T Failure of tension release in cassette RC3. Initialization.

31125 CRM9250T Failure of tension release in cassette RC4. Initialization.

31126 CRM9250T cassette RC5 tension release failure. Initialization.

31127 CRM9250T Failure of tension release in cassette RC6. Initialization.

31128 CRM9250T Failure of tension release in cassette RC7. Initialization.

31129 CRM9250T cassette RC8 tension release failure. Initialization.

31130 CRM9250T cassette RC9 tension release failure. Initialization.

31131 CRM9250T cassette RC10 tension release failure. Initialization.

31132 CRM9250T cassette RC11 tension release failure. Initialization.

31133 CRM9250T Failure of tension release in cassette RC12. Initialization.

31134 CRM9250T RC1 motor error. Initialization.
31135 CRM9250T RC2 motor error. Initialization.
31136 CRM9250T RC3 motor error. Initialization.
31137 CRM9250T RC4 motor error. Initialization.
31138 CRM9250T RC5 motor error. Initialization.
31139 CRM9250T RC6 motor error. Initialization.
31140 CRM9250T RC7 motor error. Initialization.
31141 CRM9250T RC8 motor error. Initialization.
31142 CRM9250T RC9 motor error. Initialization.
31143 CRM9250T RC10 motor error. Initialization.
31144 CRM9250T RC11 motor error. Initialization
31145 CRM9250T RC12 motor error. Initialization.
31146 CRM9250T RC1 Wheel reset failure. Initialization.
31147 CRM9250T RC2 Wheel reset failure. Initialization.
31148 CRM9250T RC3 Wheel reset failure. Initialization.
31149 CRM9250T RC4 Wheel reset failure. Initialization.
31150 CRM9250T RC5 Wheel reset failure. Initialization.
31151 CRM9250T RC6 Wheel reset failure. Initialization.
31152 CRM9250T RC7 Wheel reset failure. Initialization.
31153 CRM9250T RC8 Wheel reset failure. Initialization.
31154 CRM9250T RC9 Wheel reset failure. Initialization.
31155 CRM9250T RC10 Wheel reset failure. Initialization.
31156 CRM9250T RC11 Wheel reset failure. Initialization.
31157 CRM9250T RC12 Wheel reset failure. Initialization.
31158 CRM9250T The cassette doesn't exist. Initialization.
31159 CRM9250T RC1 doesn't exist. Initialization.
31160 CRM9250T RC2 doesn't exist. Initialization.
31161 CRM9250T RC3 doesn't exist. Initialization.
31162 CRM9250T RC4 doesn't exist. Initialization.
31163 CRM9250T RC5 doesn't exist. Initialization.
31164 CRM9250T RC6 doesn't exist. Initialization.

346/931
State
Error Code Type Description Recommended Solution
Code

31165 CRM9250T RC7 doesn't exist. Initialization.

31166 CRM9250T RC8 doesn't exist. Initialization.
31167 CRM9250T RC9 doesn't exist. Initialization.
31168 CRM9250T RC10 doesn't exist. Initialization.
31169 CRM9250T RC11 doesn't exist. Initialization.
31170 CRM9250T RC12 doesn't exist. Initialization.
31171 CRM9250T RC overfill. Initialization.
31172 CRM9250T RC1 overfull. Initialization.
31173 CRM9250T RC2 overfull. Initialization.
31174 CRM9250T RC3 overfull. Initialization.
31175 CRM9250T RC4 overfull. Initialization.
31176 CRM9250T RC5 overfull. Initialization.
31177 CRM9250T RC6 overfull. Initialization.
31178 CRM9250T RC7 overfull. Initialization.
31179 CRM9250T RC8 overfull. Initialization.
31180 CRM9250T RC9 overfull. Initialization.
31181 CRM9250T RC10 overfull. Initialization.
31182 CRM9250T RC11 overfull. Initialization.
31183 CRM9250T RC12 overfull. Initialization.
31184 CRM9250T RC withdrawal failure. Initialization.
RC1 empty, but no note issued to the
31185 CRM9250T Initialization.
specified number.
RC2 empty, but no note issued to the
31186 CRM9250T Initialization.
specified number.
RC3 empty, but no note issued to the
31187 CRM9250T Initialization.
specified number.
RC4 empty, but no note issued to the
31188 CRM9250T Initialization.
specified number.
RC5 empty, but no note to the specified
31189 CRM9250T Initialization.
number.
RC6 empty, but no note issued to the
31190 CRM9250T Initialization.
specified number.
RC7 empty, but no note to the specified
31191 CRM9250T Initialization.
number.
RC8 empty, but no note to the specified
31192 CRM9250T Initialization.
number.
RC9 empty, but no note to the specified
31193 CRM9250T Initialization.
number.
RC10 empty, but no note to the specified
31194 CRM9250T Initialization.
number.
RC11 empty, but no note issued to the
31195 CRM9250T Initialization.
specified number.
RC12 empty, but no note to the specified
31196 CRM9250T Initialization.
number.
31197 CRM9250T RC1 continuous refusals to excess notes. Initialization.

31198 CRM9250T RC2 continuously rejected too many notes. Initialization.

31199 CRM9250T RC3 continuously rejected too many notes. Initialization.

31200 CRM9250T RC4 successive refusals to excess notes. Initialization.

31201 CRM9250T RC5 continuously rejected too many notes. Initialization.

31202 CRM9250T RC6 continuously rejected too many notes. Initialization.

31203 CRM9250T RC7 continuously rejected too many notes. Initialization.

347/931
State
Error Code Type Description Recommended Solution
Code

31204 CRM9250T RC8 continuously rejected too many notes. Initialization.

31205 CRM9250T RC9 continuously rejected too many notes. Initialization.

31206 CRM9250T RC10 continuously rejected too many notes. Initialization.

31207 CRM9250T RC11 rejected too many notes in a row. Initialization.

31208 CRM9250T RC12 continuously rejected too many notes. Initialization.

RC1 accumulative rejection of notes is
31209 CRM9250T Initialization.
excessive.
31210 CRM9250T RC2 accumulated too many rejected notes Initialization.

31211 CRM9250T RC3 accumulative rejection of notes. Initialization.

RC4 accumulative rejection of notes is
31212 CRM9250T Initialization.
excessive.
31213 CRM9250T RC5 accumulated too many rejected notes. Initialization.

31214 CRM9250T RC6 accumulated too many rejected notes. Initialization.

31215 CRM9250T RC7 accumulated too many rejected notes. Initialization.

31216 CRM9250T RC8 accumulated too many rejected notes. Initialization.

31217 CRM9250T RC9 accumulated too many rejected notes. Initialization.

31218 CRM9250T RC10 accumulated too many rejected notes. Initialization.

31219 CRM9250T RC11 accumulated too many rejected notes. Initialization.

31220 CRM9250T RC12 accumulated too many rejected notes. Initialization.

RC1 the number of notes issued is greater

31221 CRM9250T Initialization.
than the number of notes specified.
RC2 number of notes issued more than
31222 CRM9250T Initialization.
specified number of notes.
RC3 number of notes issued is greater than
31223 CRM9250T Initialization.
the number of notes specified.

RC4 number of notes issued is greater than

31224 CRM9250T Initialization.
the number of notes specified.
RC5 issue more notes than specified number
31225 CRM9250T Initialization.
of notes.
RC6 number of notes issued more than
31226 CRM9250T Initialization.
specified number of notes.
RC7 issued more notes than specified number
31227 CRM9250T Initialization.
of notes.
RC8 issue more notes than specified number
31228 CRM9250T Initialization.
of notes.
31229 CRM9250T RC9 more notes than specified notes. Initialization.
RC10 issue more notes than specified number
31230 CRM9250T Initialization.
of notes.
RC11 issue more notes than specified number
31231 CRM9250T Initialization.
of notes.

348/931
State
Error Code Type Description Recommended Solution
Code

RC12 issued more notes than specified

31232 CRM9250T number of notes; RC12 issued more notes Initialization.
than specified notes.
RC1 number of notes issued less than
31233 CRM9250T Initialization.
specified number of notes.
RC2 number of notes issued less than
31234 CRM9250T Initialization.
specified number of notes.
RC3 number of notes issued is less than the
31235 CRM9250T Initialization.
specified number of notes.
RC4 number of notes issued less than
31236 CRM9250T Initialization.
specified number of notes.
RC5 number of notes issued is less than the
31237 CRM9250T Initialization.
specified number of notes.
RC6 number of notes issued less than
31238 CRM9250T Initialization.
specified number of notes.
RC7 number of notes issued is less than the
31239 CRM9250T Initialization.
specified number of notes.
RC8 the number of notes issued is less than
31240 CRM9250T Initialization.
the specified number of notes.
RC9 number of notes issued is less than the
31241 CRM9250T Initialization.
specified number of notes.
RC10 number of notes issued less than the
31242 CRM9250T Initialization.
specified number of notes.
RC11 number of notes issued less than the
31243 CRM9250T Initialization.
specified number of notes.
RC12 number of notes issued less than the
31244 CRM9250T Initialization.
specified number of notes.
31245 CRM9250T Fault of RC1 note pressing sensor. Initialization.
31246 CRM9250T RC2 note pressing sensor malfunction. Initialization.
31247 CRM9250T Fault of RC3 note pressing sensor. Initialization.
31248 CRM9250T Fault of RC4 note pressing sensor. Initialization.
31249 CRM9250T RC5 note pressing sensor malfunction. Initialization.
31250 CRM9250T Fault of RC6 note pressing Sensor. Initialization.
31251 CRM9250T RC7 note pressing sensor malfunction. Initialization.

31252 CRM9250T RC8 note pressing sensor malfunction. Initialization.

31253 CRM9250T RC9 note pressing sensor malfunction. Initialization.

31254 CRM9250T RC10 note pressing sensor malfunction. Initialization.

31255 CRM9250T RC11 note pressing sensor malfunction. Initialization.

31256 CRM9250T RC12 note pressing sensor malfunction. Initialization.

31257 CRM9250T RC1 null detection of left sensor error. Initialization.

31258 CRM9250T RC2 Air Detection of left Sensor errors. Initialization.

31259 CRM9250T RC3 Air Detection of left Sensor errors. Initialization.

31260 CRM9250T RC4 Air Detection left Sensor error. Initialization.

31261 CRM9250T RC5 Air detecting left Sensor error. Initialization.

31262 CRM9250T RC6-Air Detection of left Sensor errors. Initialization.

349/931
State
Error Code Type Description Recommended Solution
Code

31263 CRM9250T RC7 Air detecting left Sensor error. Initialization.

31264 CRM9250T RC8 Air detecting left Sensor error. Initialization.

31265 CRM9250T RC9 Air detecting left Sensor error. Initialization.

31266 CRM9250T RC10 Air Detection left Sensor error. Initialization.

31267 CRM9250T RC11 Air Detection left Sensor error. Initialization.

31268 CRM9250T RC12 Air Detection left Sensor error. Initialization.

31269 CRM9250T RC1 Air Detection right Sensor error. Initialization.

31270 CRM9250T RC2 Air Detection right Sensor error. Initialization.

31271 CRM9250T RC3 Air Detection right Sensor error. Initialization.

31272 CRM9250T RC4 Air Detection right Sensor error. Initialization.

31273 CRM9250T RC5 Air Detection right Sensor error. Initialization.

31274 CRM9250T RC6 Air Detection right Sensor error. Initialization.

31275 CRM9250T RC7 Air Detection right Sensor error. Initialization.

31276 CRM9250T RC8 Air Detection right Sensor error. Initialization.

31277 CRM9250T RC9 Air Detection right Sensor error. Initialization.

31278 CRM9250T RC10 Air Detection right Sensor error. Initialization.

31279 CRM9250T RC11 Air Detection right Sensor error. Initialization.

31280 CRM9250T RC12 Air Detection right Sensor error. Initialization.

31281 CRM9250T RC parameter setting error. Reissue a command.
RC1 Box "RC Settings" item error
31282 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC2 box
31283 CRM9250T Reissue a command.
(parameters not defined).
RC3 box "RC Settings" item error
31284 CRM9250T Reissue a command.
(parameters not defined).
RC4 box "RC Settings" item error
31285 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC5 Box
31286 CRM9250T Reissue a command.
(parameters not defined).
RC6 Box "RC Settings" item error
31287 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC7 Box
31288 CRM9250T Reissue a command.
(parameters not defined).
RC 8 Box "RC Settings" item error
31289 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC9 Box
31290 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC10 Box
31291 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC11 Box
31292 CRM9250T Reissue a command.
(parameters not defined).
RC Settings item error in RC12 Box
31293 CRM9250T Reissue a command.
(parameters not defined).

350/931
State
Error Code Type Description Recommended Solution
Code

31294 CRM9250T RC1 "money box type" setting error. Reissue a command.

31295 CRM9250T RC2 "money box type" setting error Reissue a command.

31296 CRM9250T RC3 "money box type" setting error. Reissue a command.

31297 CRM9250T RC4 "money box type" setting error. Reissue a command.

31298 CRM9250T RC5 "money box type" setting error. Reissue a command.

31299 CRM9250T RC6 "money box type" setting error. Reissue a command.

31300 CRM9250T RC7 "money box type" setting error. Reissue a command.

31301 CRM9250T RC8 "money box type" setting error. Reissue a command.

31302 CRM9250T RC9 "money box type" setting error. Reissue a command.

31303 CRM9250T RC10 "money box type" setting error. Reissue a command.

31304 CRM9250T RC11 "money box type" setting error. Reissue a command.

31305 CRM9250T RC12 "money box type" setting error. Reissue a command.

31306 CRM9250T RC1 "money box currency" setting error. Reissue a command.

31307 CRM9250T RC2 "money box currency" setting error. Reissue a command.

31308 CRM9250T RC3 "money box currency" setting error. Reissue a command.

31309 CRM9250T RC4 money Box currency setting error. Reissue a command.

31310 CRM9250T RC5 "money box currency" setting error. Reissue a command.

31311 CRM9250T RC6 "money box currency" setting error. Reissue a command.

31312 CRM9250T RC7 "money box currency" setting error. Reissue a command.

31313 CRM9250T RC8 "money box currency" setting error. Reissue a command.

31314 CRM9250T RC9 "money box currency" setting error. Reissue a command.

31315 CRM9250T RC10 "money box currency" setting error. Reissue a command.

31316 CRM9250T RC11 "money box currency" setting error. Reissue a command.

31317 CRM9250T RC12 "money box currency" setting error. Reissue a command.

31318 CRM9250T DRC slot 1 setting does not match cassette. Reissue a command.

31319 CRM9250T DRC slot 2 setting does not match cassette. Reissue a command.

31320 CRM9250T DRC slot 3 setting does not match cassette. Reissue a command.

31321 CRM9250T DRC slot 4 setting does not match cassette. Reissue a command.

31322 CRM9250T DRC slot 5 setting does not match cassette. Reissue a command.

31323 CRM9250T DRC slot 6 setting does not match cassette. Reissue a command.

31324 CRM9250T DRC slot 7 setting does not match cassette. Reissue a command.

351/931
State
Error Code Type Description Recommended Solution
Code

31325 CRM9250T DRC slot 8 setting does not match cassette. Reissue a command.

31326 CRM9250T DRC slot 9 setting does not match cassette. Reissue a command.

31327 CRM9250T DRC slot 10 setting does not match cassette. Reissue a command.

31328 CRM9250T DRC slot 11 setting does not match cassette. Reissue a command.

31329 CRM9250T DRC slot 12 setting does not match cassette. Reissue a command.
31330 CRM9250T ATC2 shutter motor failure Undefined or special treatment.
31331 CRM9250T ATC2 shutter adjustment timeout Undefined or special treatment.
31421 CRM9250T Ac module error. Initialization.
31422 CRM9250T No LRB is detected Initialization
The equipment is normal but cannot deposit
31423 CRM9250T LRB logic full is detected
or dispense. please clear the device
31431 CRM9250T Process number exception. Initialization.
31432 CRM9250T Withdrawal less than specified. Reissue a command.
31433 CRM9250T Excess of withdrawals specified. Reissue a command.
31434 CRM9250T Automatic cleanup compensation check error. Cleaning machine.
31435 CRM9250T NI1 / NIR detail check error. Cleaning machine.
31436 CRM9250T NI2 detail check error. Cleaning machine.
31437 CRM9250T NE detail check error. Cleaning machine.
31438 CRM9250T Ac detail check error. Cleaning machine.
31439 CRM9250T Box 1 detail check error. Cleaning machine.
31440 CRM9250T Box 2 detail check error. Cleaning machine.
31441 CRM9250T Box 3 detail check error. Cleaning machine.
31442 CRM9250T Box 4 detail check error. Cleaning machine.
31443 CRM9250T Box 5 detail check error. Cleaning machine.
31444 CRM9250T Box 6 detail check error. Cleaning machine.
31445 CRM9250T Box 7 detail check error. Cleaning machine.
31446 CRM9250T Box 8 detail check error. Cleaning machine.
31447 CRM9250T Box 9 detail check error. Cleaning machine.
31448 CRM9250T Box 10 detail check error. Cleaning machine.
31449 CRM9250T Box 11 detail check error. Cleaning machine.
31450 CRM9250T Box 12 detail check error. Cleaning machine.
31463 CRM9250T Safe movement, wrong key type. Reissue a command.
Safe movement, failed to get permission to
31464 CRM9250T set master key (lower movement needed to be Reissue a command
dragged out).

31465 CRM9250T Safe movement, incorrect master key length. Reissue a command.
Safe movement, incorrect working key
31466 CRM9250T Reissue a command.
length.
Movement is secure, master key check does
31467 CRM9250T Reissue a command.
not pass.
Movement is safe, work key check does not
31468 CRM9250T Reissue a command.
pass.
31469 CRM9250T Movement secure, failed to load master key. Reissue a command.
Safe movement, MAC / CRC check failed
31470 CRM9250T Reissue a command.
during transaction.
Secure movement, failed to generate MAC
31471 CRM9250T Reissue a command.
check during transaction.

352/931
State
Error Code Type Description Recommended Solution
Code

Safe movement, incorrect work key, reset the

31472 CRM9250T Reissue a command.
work key
31900 CRM9250T Reservation.
Firmware download, configuration file does
31932 CRM9250T Reservation.
not exist node information of this type.
Security 2.0 soft solution fails to update
31933 CRM9250T Reservation.
working key.
31934 CRM9250T Security 2.0 Computing MAC errors. Reservation.
31935 CRM9250T Security 2.0 MAC check error. Reservation.
31936 CRM9250T Security 2.0 Primary key Update failed. Reservation.

Security 2.0 SecGroup.dll or its dependent

31937 CRM9250T Reservation.
component failed to load.

31938 CRM9250T Update secret key environment not satisfied. Reservation.

31939 CRM9250T Failed to update the primary key. Reservation.
31940 CRM9250T Failed to update the working secret key. Reservation.
31941 CRM9250T Update signature failed. Reservation.
31942 CRM9250T Download and receive illegal parameters. Reservation.

31943 CRM9250T Download and receive illegal commands. Reservation.

Failed to verify the download of a single
31944 CRM9250T Reservation.
packet of data.
31945 CRM9250T Download communication timeout. Reservation.
31946 CRM9250T Flash erase failure. Reservation.
31947 CRM9250T Flash write failure. Reservation.
31948 CRM9250T BL download IAP startup failed. Reservation.
31949 CRM9250T BL download data integrity check error. Reservation.

31950 CRM9250T Enable flash write protection failed. Reservation.

31951 CRM9250T Failed flash write protection. Reservation.
31952 CRM9250T NV not enabled. Reservation.
31953 CRM9250T Firmware download, other errors. Reservation.
31954 CRM9250T Firmware download, programming failure. Reservation.

31955 CRM9250T Firmware download, sector erasure failed. Reservation.

31956 CRM9250T Firmware download, program check error. Reservation.

31957 CRM9250T Firmware download CRC check failed. Reservation.

31958 CRM9250T Firmware download, failed to send data. Reservation.

31959 CRM9250T Firmware download, data validation error. Reservation.

Firmware download, failed to allocate
31960 CRM9250T Reservation.
memory.
Firmware download, failed to read download
31961 CRM9250T Reservation.
file.
Firmware download, failed to open download
31962 CRM9250T Reservation.
file.
After firmware download, the fetch version
31963 CRM9250T information fails or the version does not Reservation.
match.

353/931
State
Error Code Type Description Recommended Solution
Code

Firmware download, this version of firmware

31964 CRM9250T Reservation.
program is not allowed to download.

Firmware download, failed to obtain upgrade

31965 CRM9250T Reservation.
file version information.
Insufficient disk space causes file to fail to be
31966 CRM9250T Reservation.
saved.
31967 CRM9250T NV command execution failed. Reservation.
31968 CRM9250T NV returns error response code. Reservation.
31969 CRM9250T The equipment is busy. Please try again later. Reservation.
31971 CRM9250T Failed to load dynamic library. Reservation.
31972 CRM9250T Backup failed. Reservation.
31973 CRM9250T Failed to delete image file. Reservation.
31974 CRM9250T Failed to allocate memory. Reservation.
31975 CRM9250T Retrieval failure. Reservation.
31976 CRM9250T Operation database failure. Reservation.
31977 CRM9250T Failed to save OCR information. Reservation.
31978 CRM9250T Serial number image recognition failed. Reservation.

31979 CRM9250T Failed to communicate with NV board. Reservation.

31980 CRM9250T Conversion value information failed. Reservation.

31981 CRM9250T Failed to read hardware log. Reservation.
Withdrawal the actual number of notes issued
31982 CRM9250T is inconsistent with the number of bills Reservation.
requested.
31983 CRM9250T Operation profile error. Reservation.
31984 CRM9250T Equipment status error. Reservation.
31985 CRM9250T This feature is not supported. Reservation.
31986 CRM9250T Parameter error. Reservation.
31987 CRM9250T Equipment busy. Reservation.
31988 CRM9250T Hardware returns inconsistent results. Reservation.
31989 CRM9250T Failed to establish communication. Reservation.
31990 CRM9250T Failure to send data. Reservation.
31991 CRM9250T Failed to receive ACK. Reservation.
31992 CRM9250T Failed to send ENQ. Reservation.
31993 CRM9250T Received data PackageID error. Reservation.
31994 CRM9250T CRC error in received data. Reservation.
31995 CRM9250T Invalid data received. Reservation.
Received data error (only partial data
31996 CRM9250T Reservation.
received).
31997 CRM9250T Received data timeout. Reservation.
31998 CRM9250T Invalid handle. Reservation.
31999 CRM9250T Other mistakes Reservation
32011 document printer Paper low error Replenish papers
32021 document printer Invalid parameter Software error, contact supplier
32022 document printer Unsupported function Software error, contact supplier
If the cover is open, close it; if no paper,
Printer is off-line (because no paper, cover is
32071 document printer reinstall the paper roll; if still have problem,
open, etc.)
contact supplier
32072 document printer Printer cover is open Close the cover
32073 document printer Paper roll is used up Re-install the paper roll
32074 document printer Recoverable error Replace the errory equipment

354/931
State
Error Code Type Description Recommended Solution
Code

32075 document printer Un-recoverable error Replace the errory equipment

32076 document printer Cutter cut paper wrong Replace the errory equipment
32077 document printer Mechanism error Replace the errory equipment
32097 document printer Fail to transmit command Check the cable or device
32098 document printer Configuration file error Software problem, contact supplier
Communication or hardware error, check the
32099 document printer Operation of printer timeout
cable or device
32221 TTP2130 invoice printer Other error Contact the supplier and update software

32222 TTP2130 invoice printer Paper low error Replenish papers

32223 TTP2130 invoice printer Print length error, number of bytes is illegal Contact the supplier and update software

32224 TTP2130 invoice printer Set parameter wrong Contact the supplier and update software
Printing width is in conflict with the left
32225 TTP2130 invoice printer Contact the supplier and update software
margin
32226 TTP2130 invoice printer Fail to read bitmap Contact the supplier and update software

32227 TTP2130 invoice printer Bitmap conflicts with the left margin Contact the supplier and update software

32228 TTP2130 invoice printer Bar-code parameter set error Contact the supplier and update software

32251 TTP2130 invoice printer PC allocate wrong memory Contact the supplier and update software
Paper is jammed in the presenter path, clear
32252 TTP2130 invoice printer Fail to present
the jams and print again
Paper is jammed in the path, clear the jams
32253 TTP2130 invoice printer Fail to cut paper
and print again
The hole of invoice is in wrong position or
32254 TTP2130 invoice printer Fail to find black mark the invoice is deformed, replace paper or
neaten the invoice to be printed

32255 TTP2130 invoice printer Index error Hardware problem, contact supplier

32256 TTP2130 invoice printer Check sum error Hardware problem, contact supplier

32257 TTP2130 invoice printer Firmware error Hardware problem, contact supplier
Paper is jammed in the presenter path, clear
32258 TTP2130 invoice printer Retract timeout
the jams and print again
32259 TTP2130 invoice printer Stop running Hardware problem, contact supplier

32260 TTP2130 invoice printer Unknown error Hardware problem, contact supplier

32261 TTP2130 invoice printer Paper low error Replenish papers

32262 TTP2130 invoice printer Print head is lifted up Press it down

Stop printing, or it happens again and again,
32263 TTP2130 invoice printer Print head overheat
contact supplier
Check if there are papers jammed in the
32264 TTP2130 invoice printer Fail to present presenter path, if this happens again and
again, contact supplier

Check if there are papers jammed in the

32265 TTP2130 invoice printer Path is jammed presenter path, if this happens again and
again, contact supplier

32296 TTP2130 invoice printer Configuration file error Software problem, contact supplier

355/931
State
Error Code Type Description Recommended Solution
Code

Communication or hardware error, check the

32297 TTP2130 invoice printer Fail to send command
cable or hardware
Communication or hardware error, check the
32298 TTP2130 invoice printer Received data error
cable or hardware
Communication or hardware error, check the
32299 TTP2130 invoice printer Operation timeout
cable or hardware
32350 Bar-code Printer Data length is over the range Software problem, contact supplier
32351 Bar-code Printer Invalid command Software problem, contact supplier
32352 Bar-code Printer Error parameter Software problem, contact supplier
32353 Bar-code Printer Paper in Presinput slot Take the printout away
32354 Bar-code Printer Printhead is lifted up The printhead is open, close it
32355 Bar-code Printer Paper-low Replenish label papers
32356 Bar-code Printer Cutter error Hardware error, contact supplier
32357 Bar-code Printer Printhead overheat Hardware error, contact supplier
32358 Bar-code Printer Barcode data error Software error, contact supplier
32359 Bar-code Printer Abnormal status Hardware error, contact supplier
32390 Bar-code Printer Configuration file error Software error, contact supplier
Communication or hardware error, check the
32397 Bar-code Printer Fail to send command
cable or hardware
Communication or hardware error, check the
32398 Bar-code Printer Received data error
cable or hardware
Communication or hardware error, check the
32399 Bar-code Printer Operation timeout
cable or hardware
32411 Stamp machine Having the same versions Warning prompt, ignore
32412 Stamp machine Wait for initialization Warning prompt, initialize
Check the parameters and re-send the
32421 Stamp machine Parameter error
command
32422 Stamp machine Unsupported command Update the firmware or contact the supplier
32423 Stamp machine Command sequence error Check the command sequence
32431 Stamp machine No paper Insert a paper
32432 Stamp machine Paper is jammed Clear the jammed paper manually
32434 Stamp machine Stamp non-existence Install a stamp
32435 Stamp machine Stamp is not locked Lock the cover of the equipment
32436 Stamp machine Stamp position error Hardware error, contact the supplier
Paper width parameter setting is over the
32437 Stamping machine
limit
Paper length parameter setting is over the
32438 Stamping machine
limit
Paper is unqualified, over long or
32439 Stamping machine
concatenated
32440 Stamp machine Position parameter is illegal Reset the position and retry again
Check if the file name of the download path
32451 Stamp machine Fail to open the file
is match with that of the configuration file

32452 Stamp machine read/write file error Software error, re-send the command

32453 Stamp machine Illegal file Check if the download file is correct
32460 Network printer Printer paper jam Clear jammed paper
32461 Network printer Printer front cover open Close the front cover
32462 Network printer Printer has no paper Add printing paper
32463 Network printer Printer has no ink Change ink cartridges
32464 Network printer Stamping machine without mimeograph Add printing oil
32465 Network printer No selenium cartridge Add selenium cartridge

356/931
State
Error Code Type Description Recommended Solution
Code

There is something wrong with the stamp Examine and repair the stamp or relative
32470 Stamp machine
head sensor
32471 Stamp machine Paper feeding error Clear the jammed paper
Power-on and initialize the machine, replace
32472 Stamp machine RAM running error the errory equipment if the problem still
occurs
32479 Stamp machine Unknown error Update software
Check the configuration file of the
32493 Stamp machine Communication component error
communication interface
32494 Stamp machine ACK response error Re-send the command
Re-send the command, update software if the
32496 Stamp machine Data format error
problem still occurs
Re-send the command or examine and repair
32497 Stamp machine Data packet error
the communication cable

Re-send the command or examine and repair

32498 Stamp machine Packet checking error
the communication cable

Check the communication configuration file

32499 Stamp machine Communication timeout
or communication cable or hardware device

32505 Invoice printer Insufficient paper Replenish paper

32531 Invoice printer Fail to read bitmap file Check the bitmap file path
32532 Invoice printer Over-width print data Check the width of print data
32533 Invoice printer PC allocates wrong memory Check the memory
32534 Invoice printer Invoice printer cutter error Check cutter
32535 Invoice printer Out of pape in invoice printer Replenish paper
Error occurs when opening invoice printer
32536 Invoice printer Check the invoice printer cover
cover
32538 Invoice printer Error occurs when read configuration file Check the configuration files

32539 Invoice printer Print length error, number of bytes is invalid Check the print length

32540 Invoice printer Severe unrecoverable error occurs to printer Replace the invoice printer
Parameter setting error occurs to invoice
32541 Invoice printer Check whether the parameters are valid.
printer
Error occurs to the command of invoice
32542 Invoice printer Check the command
printer
32543 Invoice printer Uninitialized Call the initialization
Check if the printer works normally (out of
32544 Invoice printer Invoice printer off-line due to error
paper and opened over, etc.)

Communication configuration parameters or Check the communication configuration or

32590 Invoice printer
initialization communication error cables
32591 Invoice printer Fail to load the dynamic library Check for the dynamic library
32598 Invoice printer Fail to send data Check the communication cable
32599 Invoice printer Data receiving timed out Check the communication cable
Warning error, ask maintenance personnel to
32611 Bill Dispenser Module Tray has no paper
add invoice
Warning error, ask maintenance personnel to
32612 Bill Dispenser Module Carbon belt is few
replace carbon belt
Ask maintenance personnel to add carbon
32613 Bill Dispenser Module No carbon belt
belt
32614 Bill Dispenser Module There is paper in invoice escrow assembly Wait for customer to get

32621 Bill Dispenser Module Invalid parameter Confirm legality of command parameter

357/931
State
Error Code Type Description Recommended Solution
Code

Check communication for exception and

32625 Bill Dispenser Module FLASH erasing error
circuit board for exception

Check communication for exception and

32626 Bill Dispenser Module FLASH writing error
circuit board for exception

Check communication for exception and

32627 Bill Dispenser Module File download is unfinished
circuit board for exception

Check communication for exception and

32628 Bill Dispenser Module File CRC check failure
circuit board for exception

Check error occurred to the writing of audit Check communication for exception and
32629 Bill Dispenser Module
data in FLASH circuit board for exception
Error occurred to the storage of CRC in audit CRC error when read the audit data in
32630 Bill Dispenser Module
data zone FLASH
Check communication for exception and
32631 Bill Dispenser Module Error in device data zone
circuit board for exception

Check communication for exception and

32632 Bill Dispenser Module No data in device data zone
circuit board for exception

32633 Bill Dispenser Module File upgrade error Check upgraded file for legality
Assign personnel for maintenance in case of
32639 Bill Dispenser Module Tray exception
such exception
Assign personnel for maintenance in case of
32640 Bill Dispenser Module Failed to send paper to scanning zone
such exception
In case of such exception, give a paper feed
command to send all defective invoices to the
32641 Bill Dispenser Module Dog-eared paper
escrow mechanism and ask maintenance
personnel to take them away

In case of such exception, give a paper feed

command to send overlapping invoices to the
32642 Bill Dispenser Module Overlapping paper
escrow mechanism and ask maintenance
personnel to take them away
Assign personnel for maintenance in case of
32643 Bill Dispenser Module Unlocked cassette
such exception
Assign personnel for maintenance in case of
32644 Bill Dispenser Module Failed to transmit paper to print position
such exception
Assign personnel for maintenance in case of
32645 Bill Dispenser Module Paper separation transport is not covered
such exception
Exception of sensor of paper separation Assign personnel for maintenance in case of
32646 Bill Dispenser Module
assembly such exception
Assign personnel for maintenance in case of
32647 Bill Dispenser Module Ultrasonic wave is not installed
such exception
In case of such exception, give a paper feed
command to send invoices to the escrow
32648 Bill Dispenser Module Paper length exception
mechanism and ask maintenance personnel to
take them away
Assign personnel for maintenance in case of
32649 Bill Dispenser Module Ultrasonic wave exception
such exception
Assign personnel for maintenance in case of
32650 Bill Dispenser Module Paper feeding failed
such exception
Confirm whether the invoice length, width
and SN code position are set exceptionally,
32651 Bill Dispenser Module Setting of voice specification is exceptional
or whether printed invoice exceeds required
range of device

358/931
State
Error Code Type Description Recommended Solution
Code

Assign personnel for maintenance in case of

32655 Bill Dispenser Module Failed to uplift print head
such exception
Assign personnel for maintenance in case of
32656 Bill Dispenser Module Print head reset failure
such exception
Confirm whether the transmission data of
32657 Bill Dispenser Module Print data download failure
upper layer is exceptional
Confirm whether the transmission data of
32658 Bill Dispenser Module Length exception of print invoice
upper layer is exceptional

In case of such exception, give a paper feed

command to send unprinted invoices to the
escrow mechanism, ask maintenance
32659 Bill Dispenser Module Print temperature exception personnel to take them away, and ask
maintenance personnel to confirm whether
the ambient temperature of the print head is
exceptional

Assign personnel for maintenance in case of

32660 Bill Dispenser Module Broken carbon belt
such exception
32661 Bill Dispenser Module Failed to print paper Ask maintenance personnel to taken away

Give a paper feed command to send

unprinted invoices to the escrow mechanism,
32662 Bill Dispenser Module Print jammed paper
and ask maintenance personnel to take them
away

In case of such exception, give a paper feed

command to send unprinted invoices to the
escrow mechanism, ask maintenance
32663 Bill Dispenser Module Carbon belt is empty in print process
personnel to take them away, and inform
maintenance personnel of replacing carbon
belt
Assign personnel for maintenance in case of
32664 Bill Dispenser Module Print transport is opened
such exception
Confirm whether length of download data is
32665 Bill Dispenser Module Print data download timed out
exceptional
Assign personnel for maintenance in case of
32670 Bill Dispenser Module Shutter closing failed
such exception
Assign personnel for maintenance in case of
32671 Bill Dispenser Module Shutter opening failed
such exception

If the shutter is open, wait for some time and

then give the closing command (prevent the
32672 Bill Dispenser Module There is foreign matter at the shutter customer put his/her hand in it), and assign
personnel for maintenance if such error lasts
for a long time.

Assign personnel for maintenance in case of

32673 Bill Dispenser Module Exception of sensor of escrow assembly
such exception
Assign personnel for maintenance in case of
32674 Bill Dispenser Module Exception of shutter latch
such exception
Give a paper feed command to send paper in
32685 Bill Dispenser Module There is paper in the printer transport the transport to the escrow assembly, and
assign personnel to take the paper away

Give a paper feed command to send paper in

32686 Bill Dispenser Module There is paper in the paper feeding transport the transport to the escrow assembly, and
assign personnel to take the paper away
Give a paper feed command despite of no
32689 Bill Dispenser Module No paper in the transport
paper in the transport

359/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing

32710 There are bills at the exit of bill box #1 Check the bill box dispensing mechanism
module
BDM002 bill dispensing
32711 There are bills at the exit of bill box #2 Check the bill box dispensing mechanism
module
BDM002 bill dispensing
32712 There are bills at the exit of bill box #3 Check the bill box dispensing mechanism
module
BDM002 bill dispensing
32713 There are bills at the exit of bill box #4 Check the bill box dispensing mechanism
module
BDM002 bill dispensing
32714 Main print head lacks carbon tape Notice to replace the carbon tape
module
BDM002 bill dispensing
32715 Invalid bill print head lacks ink Notice to replace the ink box
module
BDM002 bill dispensing
32716 There are bills at CIS tube Notice the operation of bills
module
BDM002 bill dispensing
32717 There are bills in the reject cassette Indicate a status
module
BDM002 bill dispensing
32718 There are bills in the escrow Indicate a status
module
BDM002 bill dispensing
32719 Bills in bill box #1 are insufficient Notice to add bills into the bill box #1
module
BDM002 bill dispensing
32720 Bills in bill box #2 are insufficient Notice to add bills into the bill box #2
module
BDM002 bill dispensing
32721 Bills in bill box #3 are insufficient Notice to add bills into the bill box #3
module
BDM002 bill dispensing
32722 Bills in bill box #4 are insufficient Notice to add bills into the bill box #4
module
BDM002 bill dispensing
32738 Alarm code end address Alarm code, Ignore
module
BDM002 bill dispensing
32739 Alarm code base address over limit Alarm code, Ignore
module
BDM002 bill dispensing
32740 Error code base address Alarm code, Ignore
module
BDM002 bill dispensing
32741 Unknown error It is suggested to reset and Restart the device
module
BDM002 bill dispensing Check the command parameter format and
32742 Illegal command
module range
BDM002 bill dispensing Check the command parameter format and
32743 Illegal parameter
module range
BDM002 bill dispensing Test if the dependency library exists, or the
32744 Function pointer is empty
module version is correct
BDM002 bill dispensing Check if the image saving path is set
32745 Image saving error
module correctly, and if the format is suitable
BDM002 bill dispensing
32750 Algorithmic error code base address, 19 Nos. Alarm code, Ignore
module
BDM002 bill dispensing Check the command parameter format and
32751 Fail to acquire the machine type
module range
BDM002 bill dispensing Fail to acquire the authentic identification Upper level shall take solution as demanded.
32752
module mode/ display image mode It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32753 Fail to acquire the bill type
module It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32754 Fail to acquire the verification seal length
module It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32755 Fail to acquire the number of input images
module It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32756 Fail to acquire the image print mode
module It is suggested to reject the bill.

360/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing Fail to acquire the authentic identification Upper level shall take solution as demanded.
32757
module switching mode It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32758 Machine type acquisition error
module It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32759 Machine type acquisition error 1
module It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32760 Machine type acquisition error 2
module It is suggested to reject the bill.

BDM002 bill dispensing Upper level shall take solution as demanded.

32761 Machine type acquisition error 3
module It is suggested to reject the bill.
BDM002 bill dispensing
32768 Algorithmic error code end address Algorithmic return error code over limit
module
BDM002 bill dispensing Algorithmic error code base address over
32769 Algorithmic return error code over limit
module limit
BDM002 bill dispensing abnormal algorithm identification caused by
32770 retract
module foldinng angle
BDM002 bill dispensing abnormal algorithm identification caused by
32771 retract
module length
BDM002 bill dispensing NV response waiting and algorithm execution Check if the communication of NV board
32788
module thread are timed out hardware is normal
BDM002 bill dispensing Check if the communication of NV board
32789 NV response waiting is timed out
module hardware is normal
32790 Bill Dispenser Module File verification failed

BDM, BDM002 bill BDM: Incomplete file;

32791 BDM002: Report error if failed to reset
dispensing module BDM002: First set the communication
BDM: Memory error;
BDM, BDM002 bill BDM002: Check if the configuration file
32792 BDM002: Error when read or write
dispensing module exists
configuration file

BDM, BDM002 bill BDM: fail to processing files (read or write); BDM002: Check if serial port parameters are
32793
dispensing module BDM002: Serial port configuration error configured correctly

BDM: Check format of image;

BDM, BDM002 bill BDM: Image size adjustment failed;
32794 BDM002: Reissue the command, or check if
dispensing module BDM002: Command sending error
the hardware communication is abnormal

BDM002 bill dispensing Reissue the command, or check if the

32795 ENQ sending error
module hardware communication is abnormal

BDM: Check communication configuration

BDM, BDM002 bill BDM: Communication error;
32796 parameters
dispensing module BDM002: Received data is wrong
BDM002: Report error if failed to reset

BDM: Resend the command, and Shut down

BDM, BDM002 bill BDM: Receive error data;
32797 to check if errors still exist.
dispensing module BDM002: NAK is received
BDM002: Report error if failed to reset

BDM, BDM002 bill BDM: Other error; BDM: Other error

32798
dispensing module BDM002: ACK waiting is timed out BDM002: Report error if failed to reset

BDM, BDM002 bill BDM: Command sending timeout; BDM: Check if cable is well connected.
32799
dispensing module BDM002: Response waiting is timed out BDM002: Report error if failed to reset

BDM002 bill dispensing

32801 Parameter error Illegal parameters in the command
module

361/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing

32802 Undefined command Have no interface for this command
module
BDM002 bill dispensing Send the command "Bill box information
32803 Fail to set the bill box information
module setting"
BDM002 bill dispensing
32804 Fail to do the initialization Send the command "Initialization"
module
BDM002 bill dispensing Send the command "Initialization parameter
32805 Fail to set the initialization parameter
module setting"
BDM002 bill dispensing SN code has been written, and cannot be
32806 SN code has been written
module written any more
BDM002 bill dispensing
32807 Fail to set the print calibration data Set again or Ignore
module
BDM002 bill dispensing
32808 Fail to read the print calibration data Read again or Ignore
module
BDM002 bill dispensing Call the print command after the print image
32809 No print image is issued
module is issued
BDM002 bill dispensing Send the command "Initialization parameter
32810 No retract function
module setting"
BDM002 bill dispensing Send the command "Initialization parameter
32811 No invalid bill print function
module setting"
Initialize the module in case of such failure.
BDM002 bill dispensing Need the professional personnel to do the
32817 Shutter closing failure
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure.

BDM002 bill dispensing Need the professional personnel to do the
32818 Shutter opening failure
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure.

BDM002 bill dispensing Need the professional personnel to do the
32819 Micro opening failure
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure.

BDM002 bill dispensing Need the professional personnel to do the
32820 Shutter locking is abnormal
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure.

BDM002 bill dispensing Need the professional personnel to do the
32821 Shutter jog failure
module maintenance if the problem can not be
eliminated by initialization

If the shutter is open, wait for a while before

the closing command is issued (for fear that
BDM002 bill dispensing
32822 There are sundries at the opening of shutter the customer's hand is in it); if this problem
module
lasts for a time, contact the professional
personnel to do the maintenance.

Need the professional personnel to do the

BDM002 bill dispensing
32823 Shutter sensor error maintenance, and check the shutter sensors
module
and cables
BDM002 bill dispensing
32824 Shutter is opened during action Initialize the module
module
BDM002 bill dispensing Check the shutter motor, and initialize the
32825 Shutter closing is timed out
module module
BDM002 bill dispensing Check the shutter motor, and initialize the
32826 Shutter opening is timed out
module module

362/931
State
Error Code Type Description Recommended Solution
Code

Initialize the module in case of such failure

BDM002 bill dispensing Need the professional personnel to do the
32833 Invalid bill print head is abnormal
module maintenance if the problem can not be
eliminated by initialization
Need the professional personnel to do the
BDM002 bill dispensing maintenance, check the configuration, and
32834 No invalid bill print head
module check if the invalid bill print head is
abnormal
Need the professional personnel to do the
BDM002 bill dispensing Communication with invalid bill print head is
32835 maintenance, and check the cable of invalid
module abnormal
bill print head
Initialize the module in case of such failure
BDM002 bill dispensing Need the professional personnel to do the
32836 Stacking plate is abnormal
module maintenance if the problem can not be
eliminated by initialization
Need the professional personnel to do the
BDM002 bill dispensing
32837 Stacking plate sensor is abnormal maintenance, and check the stacking plate
module
sensors and cables
Check if the stacking plate is blocked or the
BDM002 bill dispensing
32838 Retract is timed out relevant motor does not rotate, and initialize
module
the module

Check if the stacking plate is blocked or the

BDM002 bill dispensing
32839 Stacking plate reset is timed out relevant motor does not rotate, and initialize
module
the module

Check if the stacking plate is blocked or the

BDM002 bill dispensing
32840 Front swing arm reset is timed out relevant motor does not rotate, and initialize
module
the module

Check if the stacking plate is blocked or the

BDM002 bill dispensing
32841 Rear swing arm reset is timed out relevant motor does not rotate, and initialize
module
the module

Check if the stacking plate is blocked or the

BDM002 bill dispensing
32842 Escrow reset is timed out relevant motor does not rotate, and initialize
module
the module
Need the professional personnel to do the
BDM002 bill dispensing
32843 Upper transport is not in place maintenance, and close the upper transport
module
properly
Need the professional personnel to do the
BDM002 bill dispensing
32844 Invalid bill retract channel is not in place maintenance, and close the invalid bill retract
module
channel properly
Need the professional personnel to do the
BDM002 bill dispensing
32849 Main print head is not in place maintenance, and close the main print head
module
properly
BDM002 bill dispensing Need the professional personnel to do the
32850 Main print head raising failure
module maintenance in case of such problem

BDM002 bill dispensing Need the professional personnel to do the

32851 Main print head dropping failure
module maintenance in case of such problem
BDM002 bill dispensing Check if the transmission data of host
32852 Fail to download the main print head data
module computer is abnormal
Initialize the module in case of such failure
BDM002 bill dispensing Need the professional personnel to do the
32853 Main print head temperature is abnormal
module maintenance if the problem can not be
eliminated by initialization

363/931
State
Error Code Type Description Recommended Solution
Code

Wait for a moment and then do the

initialization in case of such problem Need
BDM002 bill dispensing
32854 Main print head is very hot the professional personnel to do the
module
maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure

BDM002 bill dispensing Carbon tape becomes empty in the course of Need the professional personnel to do the
32855
module print maintenance if the problem can not be
eliminated by initialization

BDM002 bill dispensing Need the professional personnel to do the

32856 Carbon tape is broken
module maintenance in case of such problem

BDM002 bill dispensing Need the professional personnel to do the

32857 Carbon tape eraser is abnormal
module maintenance in case of such problem

Initialize the module in case of such failure

BDM002 bill dispensing Need the professional personnel to do the
32858 Carbon tape eraser temperature is abnormal
module maintenance if the problem can not be
eliminated by initialization

Wait for a moment and then do the

initialization in case of such problem Need
BDM002 bill dispensing
32859 Carbon tape eraser is very hot the professional personnel to do the
module
maintenance if the problem can not be
eliminated by initialization
Please check the initialization parameter
BDM002 bill dispensing
32860 Carbon tape eraser is disabled setting, and set the initialization parameter
module
again
Need the professional personnel to do the
BDM002 bill dispensing
32865 Bill jamming at the opening of bill box #1 maintenance, and clear the bills at the
module
opening of bill box #1
Need the professional personnel to do the
BDM002 bill dispensing
32866 Bill jamming at the opening of bill box #2 maintenance, and clear the bills at the
module
opening of bill box #2
Need the professional personnel to do the
BDM002 bill dispensing
32867 Bill jamming at the opening of bill box #3 maintenance, and clear the bills at the
module
opening of bill box #3
Need the professional personnel to do the
BDM002 bill dispensing
32868 Bill jamming at the opening of bill box #4 maintenance, and clear the bills at the
module
opening of bill box #4
Need the professional personnel to do the
BDM002 bill dispensing
32869 Bill jamming between ST01 and ST02 maintenance, and clear the bills in the lower
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32870 Bill jamming between ST01 and ST03 maintenance, and clear the bills in the lower
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32871 Bill jamming between ST01 and ST04 maintenance, and clear the bills in the lower
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32872 Bill jamming between ST01 and ST05 maintenance, and clear the bills in the lower
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32873 Bill jamming at ST01 maintenance, and clear the bills in the lower
module
transport
Need the professional personnel to do the
BDM002 bill dispensing Bill jamming in the alignment transport
32874 maintenance, and clear the bills at the
module (SR01)
alignment transport
Need the professional personnel to do the
BDM002 bill dispensing Bill jamming in the alignment transport
32875 maintenance, and clear the bills at the
module (SR02)
alignment transport

364/931
State
Error Code Type Description Recommended Solution
Code

Need the professional personnel to do the

BDM002 bill dispensing Bill jamming in the alignment transport
32876 maintenance, and clear the bills at the
module (SR03)
alignment transport
Need the professional personnel to do the
BDM002 bill dispensing
32877 Bill jamming at the main print head (RP02) maintenance, and clear the bills at the main
module
print head
Need the professional personnel to do the
BDM002 bill dispensing
32878 Bill jamming at the diverter (SV02) maintenance, and clear the bills at the
module
diverter
Need the professional personnel to do the
BDM002 bill dispensing Bill jamming at the invalid bill print head
32879 maintenance, and clear the bills at the invalid
module (SV01)
bill print head
Need the professional personnel to do the
BDM002 bill dispensing Bill jamming in the invalid bill retract
32880 maintenance, and clear the bills in the retract
module channel (SV03)
channel
BDM002 bill dispensing Need the professional personnel to do the
32881 Bill jamming in the escrow (SH01)
module maintenance, and clear the bills in the escrow
Need the professional personnel to do the
BDM002 bill dispensing
32882 Bill jamming in the retract channel (SH02) maintenance, and clear the bills in the retract
module
channel
Need the professional personnel to do the
BDM002 bill dispensing
32883 Bill jamming between ST01 and SR03 maintenance, and clear the bills in the
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32884 Bill jamming between SR01 and RP02 maintenance, and clear the bills in the
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32885 Bill jamming between RP02 and SV02 maintenance, and clear the bills in the
module
transport
Need the professional personnel to do the
BDM002 bill dispensing
32886 Bill jamming in the holding zone SV04 maintenance, and clear the bills in the
module
holding zone
BDM002 bill dispensing Need the professional personnel to do the
32897 NV communication is abnormal
module maintenance, and check NV cables
BDM002 bill dispensing
32898 1st set of CIS images are not calibrated Calibrate the 1st set of CIS images
module
BDM002 bill dispensing
32899 2nd set of CIS images are not calibrated Calibrate the 2nd set of CIS images
module
BDM002 bill dispensing
32900 Fail to calibrate the 1st set of CIS images Calibrate the 1st set of CIS images
module
BDM002 bill dispensing
32901 Fail to calibrate the 2nd set of CIS images Calibrate the 2nd set of CIS images
module
BDM002 bill dispensing
32902 Fail to calibrate the UV CIS images Calibrate the UV CIS
module
BDM002 bill dispensing
32903 CIS type does not match Set NV again
module
Initialize the module in case of such failure
BDM002 bill dispensing Need the professional personnel to do the
32904 CIS1 is abnormal
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure

BDM002 bill dispensing Need the professional personnel to do the
32905 CIS2 is abnormal
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure

BDM002 bill dispensing Need the professional personnel to do the
32906 CIS3 is abnormal
module maintenance if the problem can not be
eliminated by initialization

365/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing

32907 There are bills at CIS1 tube Retract the bills
module
BDM002 bill dispensing
32908 There are bills at CIS2 tube Retract the bills
module
BDM002 bill dispensing
32909 NV error Initialize the module
module
BDM002 bill dispensing
32910 Algorithm error Initialize the module
module
BDM002 bill dispensing
32913 SH01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32914 SH02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32915 SH03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32916 SH04 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32917 SH05 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32918 UH01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32919 UH02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32920 UH03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32921 UH04 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32922 UH05 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32923 UH06 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32924 UH07 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32925 UH08 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32926 UH09 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32927 SV01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32928 SV02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32929 SV03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32930 UV01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32931 UP01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32932 UP02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32933 UP03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32934 UP05 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32935 RP01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32936 RP02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32937 RP03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32938 RP04 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32939 SR01 sensor error Check the sensors and cables
module

366/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing

32940 SR02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32941 SR03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32942 UR01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32943 ST01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32944 ST02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32945 ST03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32946 ST04 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32947 ST05 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32948 ST06 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32949 UT01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32950 SC01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32951 SC02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32952 SC03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32953 SC04 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32954 SC05 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32955 SC06 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32956 UC01 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32957 UC02 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32958 UC03 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32959 UC04 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32960 UC05 sensor error Check the sensors and cables
module
BDM002 bill dispensing
32961 MP01S motor error (tape motor) Check the motors and cables
module
BDM002 bill dispensing
32962 MP02S motor error (presenter motor) Check the motors and cables
module
BDM002 bill dispensing
32963 MV01S motor error (upper transport motor) Check the motors and cables
module
BDM002 bill dispensing
32964 MR01S motor error (alignment motor) Check the motors and cables
module
BDM002 bill dispensing
32965 MT01S motor error (lower transport motor) Check the motors and cables
module
BDM002 bill dispensing
32966 MC01S motor error (bill box #1 motor) Check the motors and cables
module
BDM002 bill dispensing
32967 MC02S motor error (bill box #2 motor) Check the motors and cables
module
BDM002 bill dispensing
32968 MC03S motor error (bill box #3 motor) Check the motors and cables
module
BDM002 bill dispensing
32969 MC034 motor error (bill box #4 motor) Check the motors and cables
module
BDM002 bill dispensing
32970 MP03D motor error (main print head raising) Check the motors and cables
module

367/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing MH01D motor error (front pinch roller

32971 Check the motors and cables
module motor)
BDM002 bill dispensing
32972 MH02D motor error (rear pinch roller motor) Check the motors and cables
module
BDM002 bill dispensing
32973 MH03D motor error (stacking plate motor) Check the motors and cables
module
BDM002 bill dispensing
32974 MH04D motor error (shutter motor) Check the motors and cables
module
BDM002 bill dispensing
32975 PV01B solenoid error (diverter solenoid) Check the solenoids and cables
module
BDM002 bill dispensing MP03D motor error (main print head
32976 Main print head dropping
module dropping)
BDM002 bill dispensing Need the professional personnel to do the
32977 reject cassette is full
module maintenance and clean the reject cassette
BDM002 bill dispensing Check the bill box configuration, and reset
32978 Bill box #1 is disabled
module the bill box information
BDM002 bill dispensing Check the bill box configuration, and reset
32979 Bill box #2 is disabled
module the bill box information
BDM002 bill dispensing Check the bill box configuration, and reset
32980 Bill box #3 is disabled
module the bill box information
BDM002 bill dispensing Check the bill box configuration, and reset
32981 Bill box #4 is disabled
module the bill box information
BDM002 bill dispensing Need the professional personnel to do the
32982 Bill box #1 has no bill
module maintenance, and add bills
BDM002 bill dispensing Need the professional personnel to do the
32983 Bill box #2 has no bill
module maintenance, and add bills
BDM002 bill dispensing Need the professional personnel to do the
32984 Bill box #3 has no bill
module maintenance, and add bills
BDM002 bill dispensing Need the professional personnel to do the
32985 Bill box #4 has no bill
module maintenance, and add bills
BDM002 bill dispensing Check the bill box configuration or relevant
32986 Bill box #1 does not exist
module cable, and reset the bill box information

BDM002 bill dispensing Check the bill box configuration or relevant

32987 Bill box #2 does not exist
module cable, and reset the bill box information

BDM002 bill dispensing Check the bill box configuration or relevant

32988 Bill box #3 does not exist
module cable, and reset the bill box information

BDM002 bill dispensing Check the bill box configuration or relevant

32989 Bill box #4 does not exist
module cable, and reset the bill box information
BDM002 bill dispensing
32990 reject cassette does not exist Check the reject cassette or relevant cable
module
BDM002 bill dispensing Check the bill box configuration or relevant
32991 No bill box available for use
module cable, and reset the bill box information

Frame 1 error in the initialization setup; it is

BDM002 bill dispensing needed to change the bill box configuration
32992 Frame 1 does not exist
module parameter, eliminate the bill box #1
configuration, and set it again

Frame 2 error in the initialization setup; it is

BDM002 bill dispensing needed to change the bill box configuration
32993 Frame 2 does not exist
module parameter, eliminate the bill box #1
configuration, and set it again

Frame 3 error in the initialization setup; it is

BDM002 bill dispensing needed to change the bill box configuration
32994 Frame 3 does not exist
module parameter, eliminate the bill box #1
configuration, and set it again

368/931
State
Error Code Type Description Recommended Solution
Code

Frame 4 error in the initialization setup; it is

BDM002 bill dispensing needed to change the bill box configuration
32995 Frame 4 does not exist
module parameter, eliminate the bill box #1
configuration, and set it again
BDM002 bill dispensing Connect the bill box #1 properly, and
32996 Bill box #1 is inserted and extracted
module initialize the module
BDM002 bill dispensing Connect the bill box #2 properly, and
32997 Bill box #2 is inserted and extracted
module initialize the module
BDM002 bill dispensing Connect the bill box #3 properly, and
32998 Bill box #3 is inserted and extracted
module initialize the module
BDM002 bill dispensing Connect the bill box #4 properly, and
32999 Bill box #4 is inserted and extracted
module initialize the module
Need the professional personnel to do the
BDM002 bill dispensing
33025 Lower transport is not in place maintenance, and close the lower transport
module
properly
BDM002 bill dispensing
33026 Dispensing length of bill box #1 is abnormal retract the bills
module
BDM002 bill dispensing
33027 Dispensing length of bill box #2 is abnormal retract the bills
module
BDM002 bill dispensing
33028 Dispensing length of bill box #3 is abnormal retract the bills
module
BDM002 bill dispensing
33029 Dispensing length of bill box #4 is abnormal retract the bills
module
BDM002 bill dispensing
33030 Bill overlapping retract the bills
module
BDM002 bill dispensing Delivery of bill to the holding position is
33031 retract the bills and initialize the module
module timed out
BDM002 bill dispensing
33032 Print is timed out retract the bills and initialize the module
module
BDM002 bill dispensing Delivery of bill to the print head heating
33033 retract the bills and initialize the module
module position is timed out
BDM002 bill dispensing
33034 Bill length is abnormal retract the bills
module
BDM002 bill dispensing
33035 Fail to acquire the picture of verification seal retract the bills
module
BDM002 bill dispensing
33036 NV has no identification result retract the bills
module
BDM002 bill dispensing
33037 Counterfeit bill retract the bills
module
BDM002 bill dispensing
33038 Bill width over print range retract the bills
module
BDM002 bill dispensing
33039 OCR length is abnormal retract the bills
module
BDM002 bill dispensing retract the bills and set cassette information
33040 Bill width is abnormal
module again
BDM002 bill dispensing
33041 Bills are folded retract the bills
module
BDM002 bill dispensing
33042 Bills tilt excessively retract the bills
module
BDM002 bill dispensing retract the bills; if fail to retract, check
33043 Bills are in a wrong direction.
module commutator mannually
BDM002 bill dispensing
33044 Invalid bill print failure retract the bills
module
Initialize the module in case of such failure.
BDM002 bill dispensing Need the professional personnel to do the
33045 fail to retract bills
module maintenance if the problem can not be
eliminated by initialization

369/931
State
Error Code Type Description Recommended Solution
Code

Initialize the module in case of such failure.

BDM002 bill dispensing Need the professional personnel to do the
33046 Retract failure
module maintenance if the problem can not be
eliminated by initialization

Initialize the module in case of such failure.

BDM002 bill dispensing Need the professional personnel to do the
33047 Fail to dispense the bills
module maintenance if the problem can not be
eliminated by initialization
BDM002 bill dispensing There is no bill so the command cannot be
33048 No bill in the escrow
module completed
BDM002 bill dispensing There is no bill so the command cannot be
33049 No bill in the print zone
module completed
BDM002 bill dispensing There is no bill so the command cannot be
33050 No bill at RFID
module completed
BDM002 bill dispensing There is no bill so the command cannot be
33051 No bill at the location of alignment
module completed
Check the invalid bill print head, and need
BDM002 bill dispensing
33052 Invalid bill print head has no ink box the professional personnel to do the
module
maintenance
Check the ultrasonic wave module and
BDM002 bill dispensing
33053 No ultrasonic wave cables, and need the professional personnel
module
to do the maintenance

BDM002 bill dispensing Need the professional personnel to do the

33054 Ultrasonic wave is abnormal
module maintenance in case of such problem
BDM002 bill dispensing
33055 Time slices are disordered Initialize the module
module
BDM002 bill dispensing
33056 No bill at the main print head Ignore
module
BDM002 bill dispensing
33057 No bill in the holding zone (at SV01) Ignore
module
BDM002 bill dispensing
33058 Delivery of bill to RFID zone is timed out Initialize the module
module
BDM002 bill dispensing
33059 Bill dispensing from bill box is timed out Initialize the module
module
BDM002 bill dispensing
33060 EEPROM reading failure Replace the circuit board
module
BDM002 bill dispensing
33061 EEPROM writing failure Replace the circuit board
module
BDM002 bill dispensing
33062 Print range is over the bill length Reissue the print bitmap
module
BDM002 bill dispensing
33063 There are bills in the holding zone at SV04 Initialize the module
module
BDM002 bill dispensing
33064 No invalid bill print data is issued Issue the invalid bill print data
module
BDM002 bill dispensing
33073 Communication format error for ink-jet print Initialize the module or reissue the data
module
BDM002 bill dispensing
33074 Illegal parameter of ink-jet print Initialize the module or reissue the data
module
BDM002 bill dispensing
33075 Unidentifiable command for ink-jet print Initialize the module
module
BDM002 bill dispensing
33076 Ink-jet print command sequence error Initialize the module
module
BDM002 bill dispensing
33077 Ink-jet print Home sensor is abnormal Manual maintenance
module
BDM002 bill dispensing
33078 Ink-jet print in-place sensor is abnormal Replace the circuit board
module
BDM002 bill dispensing
33079 Ink-jet print format setting error Initialize the module
module

370/931
State
Error Code Type Description Recommended Solution
Code

BDM002 bill dispensing No cheque passing is found in the course of

33080 Initialize the module
module ink-jet print
BDM002 bill dispensing
33081 Ink-jet print content over the cheque length Initialize the module or reissue the data
module
BDM002 bill dispensing
33082 Ink-jet print voltage is too low/ high to print Initialize the module
module
BDM002 bill dispensing
33083 Ink-jet print temperature is too low to print Initialize the module
module
BDM002 bill dispensing There are the characters unsuitable for ink-jet
33084 Initialize the module or reissue the data
module print
Bitmap length of ink-jet print bitmap format
BDM002 bill dispensing
33085 setting does not match the actually received Initialize the module or reissue the data
module
data
BDM002 bill dispensing Ink-jet print data over the size of control
33086 Initialize the module or reissue the data
module board buffer
BDM002 bill dispensing
33087 Ink-jet print seal data over 64k Initialize the module or reissue the data
module
BDM002 bill dispensing
33088 Fail to write flash in the ink-jet print seal Initialize the module or reissue the data
module
BDM002 bill dispensing Length of ink-jet print seal information does
33089 Initialize the module or reissue the data
module not match the actually received data
BDM002 bill dispensing
33090 Seal information error for ink-jet print Initialize the module or reissue the data
module
BDM002 bill dispensing
33091 Ink-jet print height over the limit Reissue the invalid bill print data
module
34201 Cheque scanner Cheque has been transported to the escrow Warning prompt, ignore
34202 Cheque scanner Cheque is exited Take away the cheque
34203 Cheque scanner Cheque has been saved into the cheque box Ignore
34205 Cheque scanner Cheque is retracted Ignore
34210 Cheque scanner Unknown error Contact the supplier
34211 Cheque scanner Other error Please contact the manufacturer
34221 Cheque scanner Cheque is not inserted Insert the cheque again
Cheque conditions is unqualified, return the
34222 Cheque scanner Scanning error
cheque to user
Return the cheque to user or remove it
34223 Cheque scanner Cheque is jammed in feeder transport
manually
The cause may be that user catch the check or
34224 Cheque scanner Cheque is jammed in input slot don't insert deeply, in which case return the
cheque to user and let them try again
1. Check the configuration file for the length
setting of cheque;
34225 Cheque scanner Cheque dimension is unqualified
2. The cheque dimension may be
unqualified, please return it to user
34226 Cheque scanner Cheque is too thick Return the cheque to user
initialize the equipment, if failed, please use
34227 Cheque scanner Cheque is jammed in transport the maintenance software from supplier to
clear the transport
34228 Cheque scanner Interior error Replace the error module
Obverse scanner is non-existent or
34229 Cheque scanner Replace the error module
unavailable
34230 Cheque scanner Inverse scanner is non-existent or unavailable Replace the error module
MICR character recognizer is non-existent or
34231 Cheque scanner Replace the error module
unavailable
Obverse endorsement function is unsupported
34232 Cheque scanner Replace the error module
or unavailable

371/931
State
Error Code Type Description Recommended Solution
Code

Inverse endorsement function is unsupported

34233 Cheque scanner Replace the error module
or unavailable
34234 Cheque scanner Stamp function is unsupported or unavailable Replace the error module
Orientation function is unsupported or
34235 Cheque scanner Replace the error module
unavailable
34236 Cheque scanner Interior error Contact the supplier and update software

34237 Cheque scanner Interior error Contact the supplier and update software

34238 Cheque scanner Interior error Contact the supplier and update software

34239 Cheque scanner Interior error Contact the supplier and update software

34240 Cheque scanner Interior error Contact the supplier and update software

34241 Cheque scanner Interior error Contact the supplier and update software

34242 Cheque scanner Interior error Contact the supplier and update software

34243 Cheque scanner Cheque scanner, equipment not initialized initialize the equipment

34244 Cheque scanner Interior error Contact the supplier and update software

34245 Cheque scanner Interior error Contact the supplier and update software

34246 Cheque scanner Interior error Contact the supplier and update software

34247 Cheque scanner Interior error Contact the supplier and update software

34248 Cheque scanner Interior error Contact the supplier and update software

34249 Cheque scanner Interior error Contact the supplier and update software

34250 Cheque scanner Interior error Contact the supplier and update software

34251 Cheque scanner Interior error Contact the supplier and update software

34252 Cheque scanner Interior error Contact the supplier and update software
34253 Cheque scanner Fail to find file Check the file suffix and directory
1. Check the configuration file for the MICR
type setting of cheque;
34254 Cheque scanner MICR read error 2. Check the insert direction;
3. The cheque may be false or other thing is
inserted
34255 Cheque scanner No cheque in the escrow area Contact the supplier
Figure that will be converted is not a color
34256 Cheque scanner Contact the supplier
one
34257 Cheque scanner Fail to read OCRB Contact the supplier
Cassette lid is opened or cassette is
34271 Cheque scanner Check if the cassette is connected well
unavailable
34272 Cheque scanner Cassette is full Empty the cassette
34273 Cheque scanner Cover of scanning parts is opened Close the cover completely
Hardware error, Please contact the
34274 Cheque scanner Interior error
manufacturer
Hardware error, Please contact the
34275 Cheque scanner Interior error
manufacturer
34276 Cheque scanner Temperature out of allowed range Check the range of operation temperature

372/931
State
Error Code Type Description Recommended Solution
Code

Initialized, Replace the error module if the

34277 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34278 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34279 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34280 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34281 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34282 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34283 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34284 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34285 Cheque scanner Interior error
problem still occurs
Initialized, Replace the error module if the
34286 Cheque scanner Interior error
problem still occurs
Fail to find 'setupapi.dll' in directory
34287 Cheque scanner Copy 'setupapi.dll' to the directory 'system32'
'system32'
Check if the equipment is powered on and
34288 Cheque scanner Equipment do not exist
USB cable is connected well

34289 Cheque scanner Equipment is being used by other process Stop other processes manually
Hardware error, Please contact the
34290 Cheque scanner Unknown state
manufacturer
34291 Cheque scanner No required functions in 'setupapi.dll' Copy 'setupapi.dll' to the directory 'system32'
34292 Cheque scanner Interior error Replace the error module
34293 Cheque scanner Interior error Replace the error module
34294 Cheque scanner Firmware error Replace the error module
34295 Cheque scanner Interior error Replace the error module
34411 Passport scanner No initialization initialize the device
initialize the device, examine and repair the
34412 Passport scanner Fail to initialize
equipment if the problem occurs again.

34413 Passport scanner Device is suspended Contact the supplier and update software
34414 Passport scanner Equipment is busy Exit the relative program
Check if the power is drop-off or
34415 Passport scanner Equipment is not found
communication cable is in good connection

34416 Passport scanner Document accessing error Contact the supplier and update software
Fail to read/write the equipment sequence
34417 Passport scanner Contact the supplier and update software
number
34418 Passport scanner Fail to load the relative driver Contact the supplier and update software
Incorrect parameter has been transmitted to
34419 Passport scanner Contact the supplier and update software
equipment
34420 Passport scanner Wait for inserting document timeout Insert the cheque

34430 Passport scanner Camera is not found Contact the supplier and update software

34431 Passport scanner Camera is busy Contact the supplier and update software

34432 Passport scanner Camera hardware error Contact the supplier and update software

373/931
State
Error Code Type Description Recommended Solution
Code

34433 Passport scanner Camera setting error Contact the supplier and update software

34434 Passport scanner RF device is not found Contact the supplier and update software

34435 Passport scanner Fail to read RF data Contact the supplier and update software

34450 Passport scanner Decoding failure Contact the supplier and update software

34460 Passport scanner No document is inserted in place Insert document in the proper position

34470 Passport scanner Interior error Contact the supplier and update software
Driver parameters sent from upper layer is
34490 Passport scanner Contact the supplier and update software
invalid
34491 Passport scanner Configuration file error Contact the supplier and update software

Check if the power is drop-off or

34492 Passport scanner Equipment is disconnected
communication cable is in good connection
34495 Passport scanner Loading DLL failed Check the relative DLL
Bill Dispenser Module The scanner is running (restarted by starting a
34521
Scan Module video)

Bill Dispenser Module The scanner has stopped (stop in a stopped

34522
Scan Module status)

Bill Dispenser Module The scanner has paused (pause in a pause

34523
Scan Module status)

Bill Dispenser Module

34541 Parameter error Set correct image file format (bmp, jpg, png)
Scan Module

Check whether VID and PID set at the

Bill Dispenser Module iSetSupportDevice interface are the same as
34542 Unsupported file format
Scan Module camera equipment, and check to confirm that
the camera equipment is not disconnected.

Bill Dispenser Module Check whether the camera is disconnected; if

34543 Unsupported device
Scan Module not, try to turn on the camera again.

Bill Dispenser Module Check whether the camera is disconnected; if

34544 Failed to create COM instance
Scan Module not, try to turn on the camera again.

Bill Dispenser Module Check whether the camera is disconnected; if

34545 Failed to query COM interface
Scan Module not, try to turn on the camera again.

Bill Dispenser Module Check whether the camera is disconnected; if

34546 Failed to add filter
Scan Module not, try to turn on the camera again.

Bill Dispenser Module Check whether the camera is disconnected; if

34547 Failed to set media type
Scan Module not, try to turn on the camera again.

Bill Dispenser Module Check whether the camera is disconnected; if

34548 Failed to set display window
Scan Module not, try to turn on the camera again.

Bill Dispenser Module

34549 Failed to start video playback Turn on the camera first
Scan Module

Bill Dispenser Module The scanner has been turned off (turn it on
34550 Start the camera first
Scan Module first)

374/931
State
Error Code Type Description Recommended Solution
Code

Bill Dispenser Module Check whether the camera is disconnected; if

34551 The scanner has stopped (turn it on first)
Scan Module not, try to turn on the camera again.
The buffer set for getting the image data is
Bill Dispenser Module
34552 Failed to create file too small; allocate a larger buffer to replace
Scan Module
it.
Check whether the camera is well connected
Bill Dispenser Module
34553 The image data buffer is too small and the program (windows 7) is started up
Scan Module
under the administrator permission.

Bill Dispenser Module

34555 Failed to create cache Shut down to check
Scan Module

Bill Dispenser Module

34556 Failed to identify OCR Retry
Scan Module

Bill Dispenser Module Modify BillType in the configuration to a

34557 OCR bill configuration error
Scan Module legal value

Bill Dispenser Module Check whether the camera is disconnected; if

34558 The camera is not in the running status
Scan Module not, try to turn on the camera again.

Bill Dispenser Module

34598 The scanner is disconnected Reconnect
Scan Module

Bill Dispenser Module Check whether the camera is disconnected; if

34599 Scanner communication timeout
Scan Module not, try to turn on the camera again.

Document scanning and

34821 Invalid parameter None
retracting module

Document scanning and

34822 Unsupported command None
retracting module

Document scanning and

34824 Undefined error None
retracting module

Document scanning and

34826 Wait for initialization Initialize and retry
retracting module

Document scanning and Retry, and Shut down for maintenance if the
34837 Outer shutter opening timeout
retracting module error still exists

Document scanning and Retry, and Shut down for maintenance if the
34838 Shutter closing timeout
retracting module error still exists

Document scanning and Action of moving pinch roller to taking Retry, and Shut down for maintenance if the
34839
retracting module position times out error still exists

Document scanning and

34840 The reject cassette is full or paper is jammed Check the reject cassette
retracting module

Document scanning and Retry, and Shut down for maintenance if the
34841 Retract timeout
retracting module error still exists

Document scanning and Retry, and Shut down for maintenance if the
34842 Inner shutter opening timeout
retracting module error still exists

Document scanning and Error occurs when read or writing Check the configuration file of the
34892
retracting module configuration file communication interface

Document scanning and Check communication configuration

34893 Communication assembly error
retracting module parameters

375/931
State
Error Code Type Description Recommended Solution
Code

Document scanning and Check the communication cable or hardware

34894 Command sending error
retracting module devices

Document scanning and Check the communication cable or hardware

34895 Error occurs when sending ENQ
retracting module devices

Document scanning and Retry, and Shut down for maintenance if the
34896 Error occurs when receiving data
retracting module error still exists

Document scanning and

34897 NAK received Retry
retracting module

Document scanning and Check the communication cable or hardware

34898 The device gives no response
retracting module devices

Document scanning and Check the communication cable or hardware

34899 Waiting for response times out
retracting module devices

34911 Bill acceptance module Bills are upside down Check if bills are placed wrongly
Check if the algorithm library has any
34912 Bill acceptance module Fail to load the algorithm library
problem
34913 Bill acceptance module Algorithm output elements are incomplete Check the bill contents

34914 Bill acceptance module NV communication failure Check the NV plate communication
Note jamming at the connection between
34915 Bill acceptance module Clear the jammed paper manually
transport and bill box #1
Note jamming at the connection between
34916 Bill acceptance module Clear the jammed paper manually
transport and bill box #2
Receipt receiving
34921 Fail to check command Resend the command
module
Initialize the machine for 3 times. If the
Receipt receiving
34922 Paper is jammed paper is still jammed, manually remove it as
module
per the prompt
Receipt receiving Shut down machine and send prompt of
34923 Scanning module is at an abnormal voltage
module abnormal voltage
Receipt receiving Stop service and send prompt of abnormal
34924 Ink cartridge is at an abnormal voltage
module voltage of ink cartridge
Receipt receiving
34925 Error of scanner hardware Initialization
module
Receipt receiving
34926 Memory overflow Reset + initialization
module
Receipt receiving
34927 Misguidance of scanner Reset + initialization
module
Send prompt of uninstalled ink cartridge
34928 Ink box Ink cartridge is not installed (select and configure the ink cartridge, and
confirm the configuration)
34929 Ink box Ink cartridge is empty Feed powdered ink
34930 Ticket box Invoice box of scanner is open Close invoice box
34931 Ticket box cassette is full Stop service, Prompt cassette is full
Receipt receiving
34932 Reset is not allowed in current operation Prompt error information
module
Receipt receiving
34933 Fail to calibrate CIS Recalibrate
module
Receipt receiving
34934 Fail to calibrate sensor Recalibrate
module
Receipt receiving
34935 Paper is jammed in input slot Initialization
module

376/931
State
Error Code Type Description Recommended Solution
Code

Receipt receiving
34936 Identify paper jammed in transport Initialize (remove paper jam manually)
module
34937 Ticket box motor Motor of invoice box is not in place Check the motor of invoice box
Paper is jammed at interface between
34938 Transport Initialize (remove paper jam manually)
transport and invoice box
Receipt receiving
34939 No invoice is detected Initialization
module
Upper layer handles the abnormality
Receipt receiving according to requirements. It is suggested to
34940 Invoice is not allowed to enter
module refund invoice.

Stop the machine, give a hint that the bill box

34941 Bill acceptance module Bill box #1 is full
#1 is full, and clear the bill box

Stop the machine, give a hint that the bill box

34942 Bill acceptance module Bill box #2 is full
#1 is full, and clear the bill box

Initialize the module twice; if the problem is

34943 Bill acceptance module Bill box #1 is not in place not eliminated, need the professional
personnel to do the maintenance

Initialize the module twice; if the problem is

34944 Bill acceptance module Bill box #2 is not in place not eliminated, need the professional
personnel to do the maintenance

Need the professional personnel to do the

34945 Bill acceptance module Bill box #1 is open
maintenance, and lock the bill box

Need the professional personnel to do the

34946 Bill acceptance module Bill box #2 is open
maintenance, and lock the bill box

34947 Bill acceptance module Sector erasing failure, upgrading failure Report an error, and end upgrading

34948 Bill acceptance module File ID error Report an error, and end upgrading

34949 Bill acceptance module CRC check failure Report an error, and end upgrading

Need the professional personnel to do the

maintenance, check the configuration, and
34950 Bill acceptance module No endorsement print head
check if the endorsement print head is
abnormal

Initialize the module in case of such failure

Need the professional personnel to do the
34951 Bill acceptance module Endorsement print head is abnormal
maintenance if the problem can not be
eliminated by initialization
Need the professional personnel to do the
Communication with endorsement print head
34952 Bill acceptance module maintenance, and check the cables of
is abnormal
endorsement print head
34953 Bill acceptance module Endorsement print failure retract the bills

Need the professional personnel to do the

34954 Bill acceptance module Ultrasonic wave is abnormal
maintenance in case of such problem

34955 Bill acceptance module Overlapped bills are detected Reject the bill, and do the initialization again

Fail to send the bill to the endorsement print Redo twice; if still failure, need the
34956 Bill acceptance module
position professional personnel to do the maintenance

377/931
State
Error Code Type Description Recommended Solution
Code

34957 Bill acceptance module Fail to reach RFID position 1 Redo

34958 Bill acceptance module Fail to reach RFID position 2 Redo

34959 Bill acceptance module Print image processing failure Check the input parameter and program flow

Upper layer handles the abnormality

Receipt receiving according to requirements. It is suggested to
34960 Fail to identify algorithm
module refund invoice.

Upper layer handles the abnormality

Receipt receiving according to requirements. It is suggested to
34961 Fail to save image
module refund invoice.

Upper level shall take solution as demanded.

34962 Bill acceptance module Algorithm fails to acquire the machine type
It is suggested to reject the bill.

/Fail to acquire the authentic identification Upper level shall take solution as demanded.
34963 Bill acceptance module
mode/ display image mode It is suggested to reject the bill.

Fail to acquire the bill type (bank code, Upper level shall take solution as demanded.
34964 Bill acceptance module
province or cheque type error) It is suggested to reject the bill.

Upper level shall take solution as demanded.

34965 Bill acceptance module Fail to acquire the verification seal length
It is suggested to reject the bill.

Upper level shall take solution as demanded.

34966 Bill acceptance module Fail to acquire the number of input images
It is suggested to reject the bill.

Upper level shall take solution as demanded.

34967 Bill acceptance module Fail to acquire the image print mode
It is suggested to reject the bill.

Fail to acquire the authentic identification Upper level shall take solution as demanded.
34968 Bill acceptance module
switching mode It is suggested to reject the bill.

Upper level shall take solution as demanded.

34969 Bill acceptance module Machine type acquisition error
It is suggested to reject the bill.

Upper level shall take solution as demanded.

34970 Bill acceptance module Image display failure
It is suggested to reject the bill.

Upper level shall take solution as demanded.

34971 Bill acceptance module Note rejection because of image
It is suggested to reject the bill.

34972 Bill acceptance module Print return is not received Initialize the module

34973 Bill acceptance module Illegal parameter Check the input parameter

34974 Bill acceptance module Unidentifiable command Check the input command
Check the input command (for the command
34975 Bill acceptance module Print command sequence error
related to bitmap print)
34976 Bill acceptance module Home sensor is abnormal Check the home sensor

34977 Bill acceptance module In-place sensor is abnormal Check the in-place sensor

34978 Bill acceptance module Print format setting error Set the correct print format

No cheque passing is found within the 1. Check if the cheque passes actually; 2.
34979 Bill acceptance module
timeout in the course of print Check if the cheque in-place sensor is normal

378/931
State
Error Code Type Description Recommended Solution
Code

1. Reduce the print content; 2. Reduce the

34980 Bill acceptance module Print content over the cheque length
word space
Check if the input voltage is below 19Vor
34981 Bill acceptance module Voltage is too low/ high to print
above 21V
Make the temperature around the printer
34982 Bill acceptance module Temperature is too low to print
above 5℃

Ink-jet printer can print the characters from

0x20 to 0x7f in ACII only, but cannot print
Use the ASCII mode to receive the single-line
the characters in other field (carriage return is
34983 Bill acceptance module print data, but the issued data contains the
Ignoreed; line break is regarded as print
characters that cannot be printed
ending character; no error is reported). Please
use other characters that can be printed

Bitmap length of bitmap format setting does

34984 Bill acceptance module Sent data is lost or sending length is wrong
not match the actually received data
Print data over the size of control board
34985 Bill acceptance module Reduce the data of each print
buffer
34986 Bill acceptance module Seal data over 64k Check the data packet format

34987 Bill acceptance module Fail to write flash in seal Initialize the module or reissue the data
Length of seal information does not match the
34988 Bill acceptance module Check the data packet format
actually received data
Upper level shall take solution as demanded.
34989 Bill acceptance module Seal information error
It is suggested to reject the bill.
Communication format error (main control - Check if the media version is changed, or
34990 Bill acceptance module
printer) reset and redo
Receipt receiving
34991 This function is not supported None
module
Receipt receiving Check the input parameters
34992 The image format is not supported for storage
module
Receipt receiving Check the input parameters
34993 Invalid parameters
module
Receipt receiving Personnel maintenance is required in case of
34994 Fail to communicate
module the abnormality
Check whether the invoice length, width and
Receipt receiving SN code position are set correctly, or whether
34995 Invalid command
module invoice is printed according to the
requirements of device
Receipt receiving
34996 Receive error data Resend the command
module
Receipt receiving
34997 Haven't initialized yet Initialization
module
Receipt receiving
34998 Other undefined error Resend the command
module
Receipt receiving Check whether the communication cable
34999 Command sending times out
module works normally and try to resend command
Switching output
35011 Received data error Contact the supplier and update software
module
Switching output
35021 Error parameter Contact the supplier and update software
module
Switching output
35022 Illegal command Contact the supplier and update software
module
Switching output
35023 Device is abnormal Replace the error module
module
Switching output
35079 Unknown error Contact the supplier and update software
module

379/931
State
Error Code Type Description Recommended Solution
Code

Switching output
35091 Serial configuration error Check the configuration file
module
Switching output Communication or hardware error, check the
35094 Receive NAK and the sent data error
module cable or hardware
Switching output Communication or hardware error, check the
35095 Received data error
module cable or hardware
Switching output Communication or hardware error, check the
35096 Fail to send ENQ
module cable or hardware
Switching output Communication or hardware error, check the
35097 Fail to send command
module cable or hardware
Switching output Communication or hardware error, check the
35098 Waiting ACK timeout
module cable or hardware
Switching output Communication or hardware error, check the
35099 Waiting response timeout
module cable or hardware
Self-developed Array
35100 Status code base value None
Microphone
Self-developed Array
35101 Normal code Normal, ignore
Microphone
Self-developed Array
35110 Warning code base value None
Microphone
Self-developed Array
35120 Error code base value None
Microphone
Self-developed Array
35121 Unknown error None
Microphone
Confirm whether the device supports the
Self-developed Array
35122 Illegal command function
Microphone
Self-developed Array
35123 Illegal parameter Check input parameter
Microphone
Self-developed Array
35124 Failed to get device firmware version None
Microphone
Self-developed Array Check if communication cable works
35125 failed to wake up
Microphone properly
Self-developed Array
35126 failed to reset Check the communication
Microphone
Self-developed Array
35127 Failed to set enhanced beam Check the communication
Microphone
Self-developed Array
35128 Failed to set the specified mode Check the communication
Microphone
Self-developed Array
35191 set up communication first Check communication configuration
Microphone
Self-developed Array
35192 failed to read or write configuration file Check communication configuration
Microphone
Self-developed Array
35193 serial port configuration error Check communication configuration
Microphone
Self-developed Array check the communication cable
35194 Error when sending command
Microphone
Self-developed Array check the communication cable
35195 Error when sending ENQ
Microphone
Self-developed Array
35196 Received data error Retry
Microphone
Self-developed Array
35197 NAK is received Retry
Microphone
Self-developed Array
35198 ACK waiting is timed out No retry
Microphone
Self-developed Array
35199 Timeout waiting for response Retry
Microphone
Display screen of note Confirm that the driver file is under the
35290 Loading DLL failed
sorter designated directory
Display screen of note Resend after confirming that the parameters
35291 Invalid parameter
sorter are correct

380/931
State
Error Code Type Description Recommended Solution
Code

Display screen of note

35292 Communication is not set Set the communication
sorter
Display screen of note Error occurs when configuring parameters in Check the configuration file; or check the
35296
sorter the configuration file status of device communication.

Display screen of note Check the communication. Check whether

35297 Command sending failed
sorter the USB driver is installed correctly.
Display screen of note
35298 Error occurs when receiving data Hardware error
sorter
Check the communication. Check whether
Display screen of note the USB driver is installed correctly. Call the
35299 Communication tiemout
sorter reset NV interface and retry after removing
any physical error.
35521 Relay module Unknown error None
35522 Relay module Illegal command Issue the command again
35523 Relay module Illegal parameter Check the parameter
35592 Relay module Configuration file reading and writing error Retry
35593 Relay module Serial port configuration error Check the configuration
35594 Relay module Command sending error Check the communication
35596 Relay module Received data is wrong Issue the command again
Communication or hardware error; check if
35599 Relay module Response waiting is timed out the communication cable or hardware is
normal.
40001 User keypad Keypad is disabled Keypad needs to be enabled
40002 EPP keypad EPP is in proper inputting status Status prompt, ignore
40003 EPP keypad EPP is in PIN inputting status Status prompt, ignore
40004 EPP keypad EPP is in keypad testing status Status prompt, ignore
40005 EPP keypad EPP is in PWD inputting status Status prompt, ignore
40006 EPP keypad EPP is in Key Part inputting status Status prompt, ignore
40007 EPP keypad EPP is in function key inputting status Status prompt, ignore
40019 EPP keypad Undefined status Warning prompt, update software
40021 EPP keypad Battery voltage is low Warning prompt, Replace the battery

Apply power to the EPP for at least four

Next startup to enter anti-Kuhn attack mode,
hours. It is recommended to power for 20
40022 EPP keypad that is, only after powered for 20 minutes can
hours or more continuously to reset system
the system start up
and clear counter

Apply power to the EPP for at least four

hours. It is recommended to power for 21
40023 EPP keypad EPP is gonna to enter anti-Kuhn attack mode
hours or more continuously to reset system
and clear counter

Firmware version should be consistent with

40024 EPP keypad ignore
the firmware to be downloaded
Check whether the user needs to roll back to
The current medium version number is higher
40025 EPP keypad the previous version, and modify the
than that to be downloaded
configuration file
Check for criminal, and check that software
40030 SP error Linkage alarm signal confirmed, stop service
and hardware work normally

40031 SP error SIU SP process is abnormal or is not OPEN Check SP exception information
40041 EPP keypad Password for check is not input Retry and input the password
40042 EPP keypad PARTB is not input Retry, and input 16 or 32, 48-bit key

381/931
State
Error Code Type Description Recommended Solution
Code

40043 EPP keypad PARTC is not input Retry, and input 16 or 32, 48-bit key
40045 EPP keypad Command don't exist Check if the command is correct
40046 EPP keypad Error parameters Check if the parameter is legal
40047 EPP keypad Input and output parameter error Check whether the parameters are valid
Command sequence error, which means
40048 EPP keypad device is unable to perform this function in Check if the flow is logical
current state
40049 EPP keypad The key bit length is not correct Check whether the key length is valid
40050 EPP keypad Key don't exist Check if the parameter is legal
40051 EPP keypad Key was not installed Check if the flow is logical
40052 EPP keypad Key was not backed up Check if the parameter and flow is logical
40053 EPP keypad Illegal key length Check if the parameter is legal
40054 EPP keypad The key attribute is invalid or not assigned Check if the parameter is legal
40055 EPP keypad Key don't support this function Check if the parameter is legal
40056 EPP keypad The assigned decryption key is invalid Check whether the parameters are valid
The assigned key does not support this
40057 EPP keypad Check whether the parameters are valid
installation mode
Check the process, and set the key attribute
40058 EPP keypad Key purpose attribute is not set
first
Check whether the key purpose parameters
40059 EPP keypad Key purpose cannot be changed
are valid
40060 EPP keypad Illegal initial value Check if the parameter is legal
40061 EPP keypad Fail to input PIN Check if the flow is logical
The number of times PIN has been inputted Too frequent to call the interface
40062 EPP keypad
overrun iGetPinBlock
Use correct key to get MAC for random
40063 EPP keypad MAC verification failed
number operation
40064 EPP keypad PWD was not inputted Check if the flow is logical
40065 EPP keypad PWD value or length inputted is illegal Retry and input 4 to 12-bit value
Retry, the new and old passwords typed do
40066 EPP keypad PWD verification failed
not match
40067 EPP keypad KeyPart value is illegal Retry, and input 16 or 32, 48-bit key
Retry, the two passwords typed do not
The value of PWD or KeyPart inputted differs
40068 EPP keypad
in two times
match
40069 EPP keypad Signature data verification error Check if the signature data is illegal

BPK can only be input once (PCI2.0 keypad

40070 EPP keypad Check if the process is legal
error code)
RKL has no random number, and the master
40071 EPP keypad key can only be input once (PCI2.0 keypad Check if the process is legal
error code)
Key value is the same as other key value Change the input key value, the same two
40072 EPP keypad
already set (PCI2.0 keypad error code) keys cannot be input

Password cannot be input too frequently

Frequency of password input exceeds the (wait for 12 minutes with the machine being
40073 EPP keypad
limit (PCI2.0 keypad error code) powered on, if the input is wrong for 6 times
successively)
Remove when the keypad is locked (PCI2.0
40074 EPP keypad (illegal removal)
keypad error code)

382/931
State
Error Code Type Description Recommended Solution
Code

Remove when the keypad is not locked

40075 EPP keypad (legal removal)
(PCI2.0 keypad error code)
The keypad is not locked (PCI2.0 keypad
40076 EPP keypad Lock the keypad
error code)
40077 EPP keypad Required certificate is not installed Install the required certificate
40078 EPP keypad Remote key input is not started Input the remote key
The data is incorrect, please input correct
40079 EPP keypad Validation failed
data
40080 Encrypt Pin Pad (EPP) Fail to verify TMP encoder Please contact administrator to register TPM
NAK is received, check code error of the
40081 EPP keypad Check the format of packet
sending package
Check if the firmware version and DLL
40082 EPP keypad Waiting response timeout
version match
Check if the firmware version and DLL
40083 EPP keypad Illegal packet is received
version match
Check if the firmware version and DLL
40085 EPP keypad Undefined error
version match
Redownload in mode 1, and return to the
40086 EPP keypad Switching to ULM mode error
factory for repair if download fails
40087 EPP keypad Download directory is blank Reset the download directory
40088 EPP keypad Download directory don't exist Check if the directory is legal
Check whether bootstrap program
(loader.des) and medium program
40089 EPP keypad No file in the download directory
(YT2.480.027 Vx.xx.des) are placed under
the download directory

40090 EPP keypad Loader does not exist or is incomplete Copy 'Loader.des' file to download directory

Redownload in mode 1, and return to the

40091 EPP keypad Fail to download 'loader'
factory for repair if download fails
Copy YT2.480.027 Vx.xx.des file under the
40092 EPP keypad Firmware file don't exit or is incomplete
download directory
Redownload in mode 1, and return to the
40093 EPP keypad Fail to download firmware file
factory for repair if download fails
Check the download configuration
Type of firmware to be downloaded is not
40094 EPP keypad information and the corresponding firmware
same as the one in the module
file
Check the download configuration
Version of firmware upgraded is not same as information, then redownload in mode 1, and
40095 EPP keypad
the one in the upgraded file return to the factory for repair if download
fails
If the hardware does not match the driver,
40096 EPP keypad The driver does not match the hardware type
drive with appropriate hardware
40097 EPP keypad Sticky key Check if a key is pressed
40098 EPP keypad Sending data error Check the serial port and serial hub
Repair the device or communication cable,
40099 EPP keypad Waiting ACK timeout
and retry
Command of registering palm vein has been
40121 Palm vein reader deleted, return by adjusting the fourth Operation prompt, ignore
parameter of the function vProcFun2

Command of comparing palm veins has been

40122 Palm vein reader deleted, return by adjusting the fourth Operation prompt, ignore
parameter of the function vProcFun2

383/931
State
Error Code Type Description Recommended Solution
Code

Command of collecting palm vein has been

40123 Palm vein reader deleted, return by adjusting the fourth Operation prompt, ignore
parameter of the function vProcFun2

Fail to compare with palm veins, return by

40141 Palm vein reader adjusting the fourth parameter of the function Status prompt, ignore
vProcFun2

40142 Palm vein reader Parameters error Contact the supplier and update software

40143 Palm vein reader Verification libraries component error Contact the supplier and update software

40144 Palm vein reader Fail to allocate memory Contact the supplier and update software

40145 Palm vein reader Fail to create the thread Contact the supplier and update software

40146 Palm vein reader Unsupported operation Contact the supplier and update software

Replace the error module if its temperature is

40147 Palm vein reader Temperature is abnormal
in a range of 0℃-60℃

40148 Palm vein reader Communication cable is in abnormal status Check communication cable
40149 Palm vein reader Sensor is not found Check communication cable
40150 Palm vein reader Incorrect data Contact the supplier and update software
40151 Palm vein reader Sensor error Replace the errory equipment
Multitasking error (other command is being
40152 Palm vein reader Contact the supplier and update software
executed)
Check the communication configuration file
40190 Palm vein reader Communication configuration file error
or communication cable

40191 Palm vein reader Loading DLL failed Contact the supplier and update software
40199 Palm vein reader Communication timeout Check the communication cable
40200 Fingerprint reader Carry out successfully / Match correctly Status prompt, ignore
40201 Fingerprint reader Match failure Status prompt, ignore
40202 Fingerprint reader Operation is interrupted Status prompt, ignore
Parameters configuration is abnormal, using
40210 Fingerprint reader Warning prompt, ignore
default parameter is required
40221 Fingerprint reader Illegal parameter Check the parameters and try again
40222 Fingerprint reader Command sequence error Adjusting command sequence
40223 Fingerprint reader Undefined function or command Ignore
40224 Fingerprint reader Interface format error, check the relative DLL Check DLL name and path
40231 Fingerprint reader Waiting initialization initialize the equipment
40233 Fingerprint reader Equipment is busy Try again later
40234 Fingerprint reader Operation timeout Prompt, ignore
40235 Fingerprint reader Collection failure Try again
40236 Fingerprint reader Operation failure initialize the equipment and try again
40237 Fingerprint reader Executing the command failed Try again
40240 Fingerprint reader Memory is insufficient Try again
40241 Fingerprint reader Document read/write failure Try again
40242 Fingerprint reader Invalid file data Check that the file format is correct

40243 Fingerprint reader Getting the permission failed Check that the driver is installed correctly

384/931
State
Error Code Type Description Recommended Solution
Code

40260 Fingerprint reader Other error Update software

Check the parameters in the communication
40291 Fingerprint reader Communication component error
config file
40292 Fingerprint reader Parameters setting error Check the parameters in the config file
40293 Fingerprint reader Data sent failure Check communication cable
40298 Fingerprint reader Data received is wrong Check communication cable
Check the config file for the communication
40299 Fingerprint reader Communication timeout
interface
40341 finger vein module Parameter error Check whether the parameters are valid
40342 finger vein module Command sequence error Check the call process
40343 finger vein module Insufficient memory Check whether the parameters are valid
Check if there is a problem with the
40344 finger vein module Failed to load algorithm library
algorithm library
40345 finger vein module Failed to convert image to signature Check whether the parameters are valid
error report during algorithm library
40346 finger vein module Check whether the dependent library exists
processing
40347 finger vein module Wrong key type Check whether the parameters are valid

40348 finger vein module Wrong key number Check whether the parameters are valid

40349 finger vein module The length of the key is incorrect Check whether the parameters are valid

40350 finger vein module The name of the decryption key is incorrect Check whether the parameters are valid
40351 finger vein module Insufficient key space Retry
40352 finger vein module firmware internal processing error Retry
40353 finger vein module Incorrect KVV type Check whether the parameters are valid

40354 finger vein module Failed to write user information Try again, or check hardware communication

40355 finger vein module Failed to read user information Try again, or check hardware communication
40357 finger vein module Failed to update key Retry
40358 finger vein module Failed to read key area Retry
40359 finger vein module Failed to write key area Retry
40360 finger vein module Incorrect return length of KVV Check whether the parameters are valid
40361 finger vein module Command execution timed out Retry
40362 finger vein module Fail to download firmware Retry
40363 finger vein module fail to process firmware Retry
40364 finger vein module same firmware version Confirm the firmware version
40365 finger vein module error when create KVV value Check whether the parameters are valid
40366 finger vein module firmware version mismatch Confirm the firmware version
40370 finger vein module error when read SN or no SN is written Retry or write SN in
40371 finger vein module Error in writing SN Retry
40372 finger vein module Password error Retry
There are too many failures and the operation
40373 finger vein module Retry
is interrupted
40374 finger vein module ID error Check the ID number
40375 finger vein module specific ID is empty (no login data) Check the ID number
40376 finger vein module No empty ID Check the ID number
40377 finger vein module exist the same login ID Check the ID number
40378 finger vein module Timeout waiting for finger input Retry

385/931
State
Error Code Type Description Recommended Solution
Code

40379 finger vein module It's not the same finger Retry
40380 finger vein module No venous data Retry
40381 finger vein module Registration has not started Retry
40382 finger vein module User authentication failed Retry
40383 finger vein module Device busy (device return) Retry
40386 finger vein module Illegal input authentication image Retry
40387 finger vein module Failed to get authentication image Retry
40388 finger vein module Failed to output image Retry
40389 finger vein module Device busy Retry
Check whether the hardware is working
40390 finger vein module Unknown error
properly
40391 finger vein module Unsupported instruction Check the hardware version
40392 finger vein module Error when sending command Check the communication cable
40393 finger vein module Command execution error Check the hardware version
Check whether the hardware is working
40394 finger vein module Self-test error
properly
The packet responded by the device does not Check whether the device is connected and
40395 finger vein module
match what is expected configured correctly

40396 finger vein module responsed data packet verification error Check the configuration files

40397 finger vein module responsed data packet format is incorrect Check the communication cable
40398 finger vein module no response from device Check the communication cable
Communication error (initialization
40399 finger vein module Check the communication cable
component error or failed to send)
Encrypted signature
40400 The operation is successful!
screen
Encrypted signature
40401 The customer has not signed! Close the signature and reopen it
screen
Encrypted signature
40402 Image format cannot recognized!
screen
Encrypted signature
40403 Error when save image!
screen
Encrypted signature
40404 Unable to create signature file!
screen
Encrypted signature
40405 Unable to connect the device! Reset the equipment
screen
Encrypted signature The child window is larger than the parent
40406
screen window!
Encrypted signature
40407 The call parameter is out of range!
screen
Encrypted signature
40408 Error when filling key!
screen
Encrypted signature
40409 Device busy!
screen
Encrypted signature
40410 Error when encryption signature!
screen
Encrypted signature
40411 Signature not started! Start the signature
screen
Encrypted signature
40412 Unfinished signature!
screen
Encrypted signature
40413 Invalid window handle
screen
Encrypted signature
40431 Unknown error!
screen
Encrypted signature
40432 Timeout error
screen
Encrypted signature Check the cable or power supply, or
40433 Failed to start USB
screen firmware model

386/931
State
Error Code Type Description Recommended Solution
Code

Encrypted signature Check the cable or power supply, or

40434 Failed to send data to USB
screen firmware model
Encrypted signature
40435 Incorrect interface parameters! Check the input parameter
screen
Encrypted signature
40436 DLL is not found
screen
Encrypted signature
40437 DLL loading error
screen
Encrypted signature
40441 The device is in normal condition
screen
Encrypted signature
40442 Device busy
screen
Encrypted signature Check the cable or power supply, or
40443 Equipment off-line
screen firmware model
Encrypted signature
40499 Other error
screen
Notes are retracted during initialization, Notes are retracted, which is recorded by the
41021 Note stacker
warning code application layer
Retract the notes if it is not in dispensing
41022 Note stacker Note in note stacker, warning code
state
clear the reject cassette, or install the reject
41031 Note stacker reject cassette is full or does not exist
cassette
41032 Note stacker Fail to open shutter Replace the error module
41033 Note stacker Fail to close shutter Replace the error module
41034 Note stacker Note stacker error Replace the error module
41035 Note stacker notes are not all retracted in notes stacker remove the jammed notes mannually

41036 Note stacker Note is jammed in transport Remove the jammed note manually
41037 Note stacker Shutter is abnormal Replace the error module
41038 Note stacker Motor is blocked The shutter is jammed, clear it manually
Fail to reset note stacker when notes are
41039 Note stacker Replace the error module
retracted
41040 Note stacker Fail to retract notes during retract Replace the error module
Position of note stacker error. Shutter cannot
41041 Note stacker Replace the error module
be opened during retraction

Position of note stacker error. Note can't be

41042 Note stacker Replace the error module
retracted when the shutter is opened)

41043 Note stacker DLL used by equipment is inconsistent Contact the supplier and update software
Fail to open the shutter for the solenoid fail to
41044 Note stacker Hardware error, contact the supplier
be opened
41051 Note stacker No ACK answer, communication failed Contact the supplier and update software

41052 Note stacker ACK answer error Contact the supplier and update software

41053 Note stacker Packet format error Contact the supplier and update software

41054 Note stacker Illegal command Contact the supplier and update software

41055 Note stacker Serial configuration error Contact the supplier and update software

41056 Note stacker Fail to initialize COM components Contact the supplier and update software
Check if the communication cable or
41057 Note stacker Other unknown error
hardware is ok
Check if the communication cable or
41099 Note stacker Communication timeout
hardware is ok

387/931
State
Error Code Type Description Recommended Solution
Code

41100 Withdrawal shutter Shutter is normal, normal code Ignore

41101 Withdrawal shutter Shutter is closed, normal code Ignore
41102 Withdrawal shutter Shutter is opened, normal code Ignore
41120 Withdrawal shutter Invalid command is received, warning code Update software

41140 Withdrawal shutter Shutter sensor is bad Maintain or Replace the error module

When opening shutter, motor or shutter is

41141 Withdrawal shutter Fail to open shutter, shutter is closed
blocked, clear the foreign object manually

Fail to open shutter, shutter is half-opened When opening shutter, the shutter is jammed,
41142 Withdrawal shutter
and blocked clear the foreign object manually

Fail to close shutter, motor is blocked, shutter When closing shutter, the motor is blocked,
41143 Withdrawal shutter
is opened clear the foreign object manually

Fail to close shutter, shutter is half-opened When closing shutter, the shutter is jammed,
41144 Withdrawal shutter
and blocked clear the foreign object manually
When closing shutter, the shutter is jammed
Fail to close shutter, shutter is blocked by
41145 Withdrawal shutter or blocked by people, clear the foreign object
foreign object (full-opened)
manually
41146 Withdrawal shutter COM components error Contact the supplier and update software

41147 Withdrawal shutter Invalid data is returned Contact the supplier and update software

41148 Withdrawal shutter Shutter is abnormal Maintain or Replace the error module
41149 Withdrawal shutter Fail to move the shutter slightly Check the shutter and retry
Check that the dynamic library of IO signal
41150 Withdrawal shutter Loading the library failed board and dynamic library of shutter are
under the same directory
Check if there are sundries at the shutter, and
41151 Withdrawal shutter Fail to close the shutter safely
retry this command
41152 Withdrawal Shutter Failed to clear or read M value Retry
Check if the communication cable or
41199 Withdrawal shutter Communication timeout
hardware is ok
41201 TIM002 Invalid command Re-send command
41202 TIM002 Invalid parameter Input correct parameter, re-send command
41203 TIM002 Fail to find card ticket Check the card ticket
41204 TIM002 Fail to read card ticket Check the card ticket
41205 TIM002 Fail to write card ticket Check the card ticket
41206 TIM002 Fail to read the RFID tag of ticket box Check the card ticket

41207 TIM002 Fail to write the RFID tag of ticket box Check the card ticket
41208 TIM002 Fail to read device type number Please contact supplier
41209 TIM002 Fail to write device type number Please contact supplier
41210 TIM002 Fail to get Log pointer Please contact supplier
41211 TIM002 Fail to read Log Please contact supplier
41212 TIM002 Fail to write Log Please contact supplier
41220 TIM002 Card don't exitat reading area Check the reading area
41221 TIM002 Card exit slot is jammed by card Clear the presenting channel
41222 TIM002 Invalid card ticket at exit slot Clear the presenting channel
41223 TIM002 Get no card from A ticket box Re-send command
41224 TIM002 Get no card from B ticket box Re-send command

388/931
State
Error Code Type Description Recommended Solution
Code

41225 TIM002 Card from A ticket box is unhooked Re-send command

41226 TIM002 Card from B ticket box is unhooked Re-send command

41227 TIM002 Presenting channel is blocked Clear the presenting channel
41228 TIM002 Scratch channel is blocked Clear the scratch channel
41230 TIM002 A ticket box is empty Replace the ticket box
41231 TIM002 B ticket box is empty Replace the ticket box
41232 TIM002 Both A and B ticket box is empty Lift the ticket box
41233 TIM002 A ticket box handle isn't lifted Lift the handle
41234 TIM002 B ticket box handle isn't lifted Lift the handle
41235 TIM002 Both A and B ticket box handle isn't lifted Lift the handle
41236 TIM002 A ticket box cover is not opened Open the cover
41237 TIM002 B ticket box cover is not opened Open the cover
41238 TIM002 Both A and B ticket box cover is not opened Open the cover
41239 TIM002 A ticket box don't exist Please insert the box
41240 TIM002 B ticket box don't exist Please insert the box
41241 TIM002 Both A and B ticket box don't exist Please insert the box
41242 TIM002 reject cassette is full Please Clear the cassette
41243 TIM002 reject cassette don't exist Please insert the cassette
41250 TIM002 Scratch channel sensor error Please contact supplier
41256 TIM002 CCAS error Please contact supplier
41257 TIM002 CCBS error Please contact supplier
41258 TIM002 RPS error Please contact supplier
41259 TIM002 ECS error Please contact supplier
41260 TIM002 RCS error Please contact supplier
41261 TIM002 RES error Please contact supplier
41265 TIM002 Cam A is blocked Clear the cam manually
41266 TIM002 Cam B is blocked Clear the cam manually
41267 TIM002 Scratch motor error Please contact supplier
41268 TIM002 Main motor error Please contact supplier
41269 TIM002 Retract commutator error Please contact supplier
41270 TIM002 B ticket box is unavailable Please replace the box
41271 TIM002 A ticket box is unavailable Please replace the box
41272 TIM002 Both A and B ticket box is unavailable Please replace the box
41290 TIM002 Other error Please contact supplier
41291 TIM002 Serial port setting error Please check the config file
41292 TIM002 Communication error Software error, please contact supplier
41293 TIM002 Configuration file error Please check the config file
41294 TIM002 Unpack error Software error, please contact supplier
41295 TIM002 Machine is protected Please contact supplier
Please check the device or communication
41299 TIM002 Timeout error
cable, try again after trouble-shooting

41301 Binding Machine Door The gate is closed. None.

41302 Binding Machine Door The gate is open. None.

41321 Binding Machine Door Unknown error. None.

41322 Binding Machine Door Illegal order. Check command.

389/931
State
Error Code Type Description Recommended Solution
Code

41323 Binding Machine Door Invalid parameter. Check parameter.

Initialize retry, shut down and maintain if it
41324 Binding Machine Door Sensor failure.
still exists.
A failure to open a door. The door is in a Initialize retry, shut down and maintain if it
41325 Binding Machine Door
closed state. still exists.
Failed to open the door. The door is half Initialize retry, shut down and maintain if it
41326 Binding Machine Door
open. It's jammed. still exists.
The door failed, the motor did not turn, the Initialize retry, shut down and maintain if it
41327 Binding Machine Door
door was open. still exists.
Initialize retry, shut down and maintain if it
41328 Binding Machine Door Close the door. It's half open. It's jammed.
still exists.
If the door fails, the door is held back (fully
41329 Binding Machine Door Shutdown maintenance.
open) by a foreign body.

41330 Binding Machine Door Fretting failure. Retry the command.

Check the gate for the presence of a foreign

41331 Binding Machine Door Safety shutdown failure.
body and retry the command.

41391 Binding Machine Door Communication needs to be set up first. Setup communication.

41392 Binding Machine Door Error when read or write configuration files. Check registry or profile configuration keys.

41393 Binding Machine Door Serial port configuration error. Checking serial configuration.

41394 Binding Machine Door Error sending command. Retry the command.

41395 Binding Machine Door Error sending ENQ. Retry the command.

41396 Binding Machine Door The received data is incorrect. Retry the command.

41397 Binding Machine Door Copy that, NAK. Retry the command.

41398 Binding Machine Door Waiting for ACK timeout. Retry the command.

41399 Binding Machine Door Communication timeout Retry the command

41421 TIM004 No card in reading area Ignore
41422 TIM004 The card is placed reversely Normal, handling is not required
41423 TIM004 Card exception Normal, handling is not required
41424 TIM004 There is a card in the card reading position Normal, handling is not required
41425 TIM004 There is a card at the exit Normal, handling is not required
41426 TIM004 There is a card in the diverter position Normal, handling is not required

41441 TIM004 Invalid command Contact the supplier and update software
41442 TIM004 Invalid parameter Check interface parameters
41443 TIM004 Electronic ID1 error Replace the errory equipment
41444 TIM004 Electronic ID2 error Replace the errory equipment
41445 TIM004 Electronic ID3 error Replace the errory equipment
Examine and repair the equipment or
41446 TIM004 Fail to read card ticket box
communication cable and try again

Examine and repair the equipment or

41447 TIM004 Fail to write card ticket box
communication cable and try again

Examine and repair the equipment or

41448 TIM004 Fail to read equipment model
communication cable and try again

390/931
State
Error Code Type Description Recommended Solution
Code

Examine and repair the equipment or

41449 TIM004 Fail to write equipment model
communication cable and try again

Examine and repair the equipment or

41450 TIM004 Fail to read Log
communication cable and try again

Examine and repair the equipment or

41451 TIM004 Fail to write Log
communication cable and try again

Examine and repair the equipment or

41452 TIM004 EEPRO error
communication cable and try again
41453 TIM004 Card jam in exit slot Remove the jammed card
41454 TIM004 Card jam in reading area Remove the jammed card
41455 TIM004 Card box A feed card failed Try again
41456 TIM004 Card box B feed card failed Try again
41457 TIM004 Card jam in transport Remove the jammed card
41458 TIM004 Card jam in card box A entry transport Remove the jammed card

41459 TIM004 Card jam in card box B entry transport Remove the jammed card
41460 TIM004 Handle of card box A is not hoisted Maintenance
41461 TIM004 Handle of card box B is not hoisted Maintenance
41462 TIM004 Handles of card box A & B are not hoisted Maintenance
41463 TIM004 Cover of card box A is not opened Maintenance
41464 TIM004 Cover of card box B is not opened Maintenance
41465 TIM004 Covers of card box A&B are not opened Maintenance
41466 TIM004 Card box A is empty Maintenance
41467 TIM004 Card box B is empty Maintenance
41468 TIM004 Card box A&B are empty Maintenance
41469 TIM004 Card box A is not exist Maintenance
41470 TIM004 Card box B is not exist Maintenance
41471 TIM004 Card box A&B are not exist Maintenance
reject cassette is full / Card is jammed in the
41472 TIM004 Maintenance
retract area
41473 TIM004 reject cassette is not exist Maintenance
41474 TIM004 Flash ID reading error Replace the errory equipment
41475 TIM004 Flash chip erasing error Replace the errory equipment
41476 TIM004 Log on this date is non-existence Status prompt, ignore
41477 TIM004 No card in RF read/write area Status prompt, ignore
41478 TIM004 Transport sensor error Maintenance
41479 TIM004 Main motor is jammed Maintenance
41480 TIM004 Commutator error Maintenance
41481 TIM004 Card box A is almost full Status prompt, ignore
41482 TIM004 Card box B is almost full Status prompt, ignore
41483 TIM004 Card box A&B are near full Status prompt, ignore
41484 TIM004 Equipment is busy Try again
41485 TIM004 RFID card of the ticket box is not detected Check the RFID card

41486 TIM004 RFID card of the ticket box verification failed Check the RFID card
RFID card parameters of the ticket box
41487 TIM004 Check parameters inputted
read/write error
41488 TIM004 Ticket box SN read/write error Try again
41490 TIM004 Unknown error Contact the supplier and update software

391/931
State
Error Code Type Description Recommended Solution
Code

Check hardware and relative cable, contact

41493 TIM004 Serial port configuration error
the supplier if the problem occurs again

41494 TIM004 NAK is received, the data is sent is wrong Contact the supplier and update software

41495 TIM004 Data received is wrong Contact the supplier and update software

41496 TIM004 ENQ sending error Contact the supplier and update software

41497 TIM004 Command sending error Contact the supplier and update software

41498 TIM004 Waiting ACK timeout Contact the supplier and update software
Communication or hardware error, check if
41499 TIM004 Waiting response timeout communication cable or hardware works
abnormally
Carry out the command successfully but
41601 Deposit roller Status prompt, ignore
packet is left
Carry out the command successfully and no
41602 Deposit roller Status prompt, ignore
packet is left
Please remove the foreign object and try
41621 Deposit roller Obstacles (foreign object) in slot
again
41622 Deposit roller Foreign object in slot (bag is not placed well) Please adjust the bag and try again

Firmware to be downloaded is consistent with

41623 Deposit roller Check the version and try again
the current firmware version
Execute command successfully, bag is at the
41651 Deposit roller Please adjust the bag and try again
bottom of roller
Execute command successfully, bag is in
41652 Deposit roller Stop to maintain, safe may be full
roller
41653 Deposit roller Sending order error Contact the supplier and update software
Motor or mechanical error, please replace the
Motor is blocked, deposit bag is at the bottom
41654 Deposit roller motor or perform trouble-shooting on
of roller
mechanism
Motor or mechanical error, please replace the
41655 Deposit roller Motor is blocked, deposit bag is in the roller motor or perform trouble-shooting on
mechanism
Motor or mechanical error, please replace the
Motor is blocked, deposit bag is dropped
41656 Deposit roller motor or perform trouble-shooting on
down
mechanism
Motor or mechanical error, please replace the
Motor is blocked, no deposit bag is dropped
41657 Deposit roller motor or perform trouble-shooting on
down
mechanism
Motor or mechanical error, please replace the
41658 Deposit roller Motor is blocked motor or perform trouble-shooting on
mechanism
Lock error, deposit bag is at the bottom of Mechanical error, please perform trouble-
41659 Deposit roller
roller shooting
Mechanical error, please perform trouble-
41660 Deposit roller Lock error, deposit bag is in the roller
shooting
Mechanical error, please perform trouble-
41661 Deposit roller Lock error, deposit bag is dropped down
shooting
Mechanical error, please perform trouble-
41662 Deposit roller Lock error, no deposit bag is dropped down
shooting
Mechanical error, please perform trouble-
41663 Deposit roller Lock error
shooting
41664 Deposit roller Obstruction at slot Sensor error, please replace it
41665 Deposit roller Sensor error Sensor error, please replace it
Error occurs when read the auxiliary
41666 Deposit roller Check the configuration files and try again
configuration file

392/931
State
Error Code Type Description Recommended Solution
Code

41667 Deposit roller Lack of file required for upgrade Check the file and try again
Photo number disagrees with document Check the photo and document numbers and
41668 Deposit roller
number try again
41669 Deposit roller Downloading failed Retry
41670 Deposit roller Error occurs to firmware files Check the file and try again
41690 Deposit roller The config file error Contact the supplier and update software

41695 Deposit roller Unsupported command Contact the supplier and update software

41696 Deposit roller Invalid parameter Contact the supplier and update software
Communication or hardware error, please
41697 Deposit roller Fail to send command check if the communication cable and device
is ok
Communication or hardware error, please
41698 Deposit roller Data received error check if the communication cable and device
is ok
Communication or hardware error, please
41699 Deposit roller Communication timeout check if the communication cable and device
is ok
Envelope deposit Cassette is full, handle the envelope in the
41751 Cassette is full
transport cassette
Envelope deposit
41790 The config file error Software error, contact the supplier
transport
Envelope deposit
41795 Unsupported command Software error, contact the supplier
transport
Envelope deposit
41796 Invalid parameter Software error, contact the supplier
transport
Communication or hardware error, please
Envelope deposit
41797 Fail to send command check if the communication cable or
transport
hardware is ok
Communication or hardware error, please
Envelope deposit
41798 Received data error check if the communication cable or
transport
hardware is ok
Communication or hardware error, please
Envelope deposit
41799 Communication timeout check if the communication cable or
transport
hardware is ok
41801 IO signal board module Lock is locked and shutter is close

41802 IO signal board module Lock is locked and shutter is open

41811 IO signal board module Foreign matter at the shutter Initialization

41821 IO signal board module Invalid parameters Check whether the parameters are valid

41822 IO signal board module Fail to communicate Check the configuration file

41823 IO signal board module Invalid command Check command parameters and retry

41824 IO signal board module Receive error data Resend the command

41850 IO signal board module Fail to initialize IO

41880 IO signal board module Fail to initialize shutter

41881 IO signal board module Lock is locked and shutter status is unknown

41882 IO signal board module Motor is jammed Initialization

41883 IO signal board module Foreign matter at the shutter Initialization

393/931
State
Error Code Type Description Recommended Solution
Code

41884 IO signal board module Shutter sensor is errory Manual maintenance

41885 IO signal board module Fail to move the shutter slightly

Fail to open shutter, lock is locked and shutter
41886 IO signal board module
is close
Fail to close shutter, lock is locked and
41887 IO signal board module
shutter is open
41888 IO signal board module Fail to erase Flash flag Resend the command

41889 IO signal board module Undefined error Initialization

Hardware failure, check whether the

41890 IO signal board module Shutter is half-open
hardware device works normally

The communication or hardware fails. Please

41999 IO signal board module The command times out check whether the communication cable or
hardware equipment works normally
Check the communication parameter and
43040 NV Communication with NV failed
cable
43041 NV Image recognition failed Retry; ignore
Check the configuration; and check the free
43042 NV Failed to save the file (nmd100)
space in disk
43043 NV Database operation failed (nmd100) Check the configuration and database file
43044 NV Data retrieval failed (nmd100) Retry; check the database file
43045 NV Fail to allocate memory Retry
43046 NV Fail to delete image file (nmd100) Retry; check the image file
43047 NV Back-up failed Retry
43048 NV Fail to load OCR DLL Check the relative DLL
43049 NV Fail to operate the SQL file (nmd100) Retry, check the disk space and configuration

Database is being backed up and restored,

43050 NV Retry; ignore
please try again later (nmd100)

43301 SMS transceiver module The device is normal Status code, handling is not required
Correct the call parameter of the upper layer
43341 SMS transceiver module Parameter error
software
43342 SMS transceiver module Command sequence error Correct the upper software calling process
Shut down, and check the memory capacity
43343 SMS transceiver module Insufficient memory
of the host

Check the configuration file and confirm that

SMSCNum matches the area to which SIM
43395 SMS transceiver module Command execution error card belongs, retry later, check whether there
is SIM card and balance, and Shut down to
check hardware device

Check the configuration file and confirm that

43396 SMS transceiver module Configuration error SMSCNum matches the area to which SIM
card belongs

Shut down, and check communication

configuration (repower on to take effect after
43397 SMS transceiver module Invalid data received
baud rate is modified), communication cable
and hardware device

394/931
State
Error Code Type Description Recommended Solution
Code

Shut down, and check communication

configuration (repower on to take effect after
43398 SMS transceiver module Data receiving timeout
baud rate is modified), communication cable
and hardware device

Shut down, and check communication

Communication error (component configuration (repower on to take effect after
43399 SMS transceiver module
initialization error or sending failure) baud rate is modified), communication cable
and hardware device

43401 Photon payment receiver No exception of device Status code, handling is not required
Correct the call parameter of the upper layer
43441 Photon payment receiver Parameter error
software
43442 Photon payment receiver Command sequence error Correct the upper software calling process
Shut down, and check the memory capacity
43443 Photon payment receiver Insufficient memory
of the host
Photon module reporting exception, hardware
43494 Photon payment receiver Shut down, and check hardware devices
failure
Data packet to which the device responds Shut down, check communication cable or
43495 Photon payment receiver
does not match the expectation hardware devices
Check error of data packet to which the Shut down, check communication cable or
43496 Photon payment receiver
device responds hardware devices
Shut down, check communication
Format error of data packet to which the
43497 Photon payment receiver configuration, communication cable or
device responds
hardware devices
Shut down, check communication
43498 Photon payment receiver The device gives no response configuration, communication cable or
hardware devices
Shut down, check communication
Communication error (component
43499 Photon payment receiver configuration, communication cable or
initialization error or sending failure)
hardware devices
Connection is abnormal or configuration file
44122 DVR control assembly DVR is disconnected
error
44123 DVR DevBase is not initialized Initialize DevBase
44124 DVR control assembly Parameter error Check the parameter correctness
44125 DVR No data is received Issue the command again
44126 DVR control assembly Received data error Re-send the command

44140 DVR control assembly Video lost Report the event and wait to be disposed

44141 DVR control assembly External sensor alarm Report the event and wait to be disposed
1. Check if power cable error
2. Check if power switch error
44142 DVR control assembly DVR start-up failure
3. Contact the supplier if you cannot solve
the errors
1. Check if the voltage is normal
2. Check incorrect program is updated or
DVR re-boot automatically or frequently software is damaged
44143 DVR control assembly
system halt 3. Main board error
4. Contact the supplier if you cannot solve
the errors

395/931
State
Error Code Type Description Recommended Solution
Code

1. Check if hard disk can be detected in its

camera info
2. Check if hard disk cable is loose
44144 DVR control assembly Fail to find hard disk 3. Check if hard disk line-drop is set
correctly
4. Contact the supplier if you cannot solve
the errors

1. Check if the cable is in well contact

2. Check if network setup is correct
44145 DVR control assembly Fail to connect network
3. Check if the interface of main board is
damaged

1. Check the output cable

44146 DVR control assembly No video output
2. Check if the output interface is damaged
1. Check if the input cable is loose
44147 DVR control assembly No video input
2. Check if the front camera error
44148 DVR control assembly Stripes in video Check if the cable is in well contact

1. Check if the brightness setup is correct

44149 DVR control assembly Poor brightness and color 2. Check if camera installation and
adjustment is correct

1. Check if hard disk error

2. Check if front camera reading error
44150 DVR control assembly Fail to recall the video
3. Contact the supplier if you cannot solve
the errors

1. Check if low image quality setup

2. Check if hard disk error
44151 DVR control assembly Unclear display in local query
3. Contact the supplier if you cannot solve
the errors

1. Check if the battery is in well contact

44152 DVR control assembly Incorrect date time
2. Check if battery voltage is low

44153 DVR control assembly Fail to display passage name Check if parameter setup is correct

1. Check if timing video is shut down

2. Check if video detecting time is set
correctly
44154 DVR control assembly Fail to check the video dynamically
3. Check if low sensibility
4. Check if dynamic checking area is set
correctly
1. Check if alarm setup is correct
2. Check if the input cable is in correctly
44155 DVR control assembly Fail to withdraw the alarm connection
3. Check if the output cable is in correctly
connection
1. Check if alarm setup is correct
2. Check if the input cable is in correctly
44156 DVR control assembly Fail to call the alarm connection
3. Check if the output cable is in correctly
connection
1. Check if hard disk is damaged
2. Check if continuously video cover is
chosen in hard disk
44157 DVR control assembly Saving time is not enough
3. Check if video saving time which is set by
bit stream and disk capacity is consistent
with the actual one

396/931
State
Error Code Type Description Recommended Solution
Code

1. Check if hard disk is damaged

2. Check if continuously video cover is
44158 DVR control assembly Incomplete video record chosen in hard disk
3. Contact the supplier if you cannot solve
the errors
44159 DVR control assembly High-security password error in local menu Please contact the manufacturer
Hardware error, Please contact the
44160 DVR control assembly No display
manufacturer
Software error, Please contact the
44161 DVR control assembly No card number is added
manufacturer
1. Check if the fascia cable error
44162 DVR control assembly "POWER" indicator is on, but the fan is off
2. Check if the fan error
"POWER" indicator is on as well as all
44163 DVR control assembly Check if the ATX is not plug-in
indicators of the fascia, but the fan is off

1. Check if baud rate configuration is correct

2. Check if RS-232 serial port cable is
damaged
44164 DVR control assembly RS-232 serial port is not shown on font page
3. Check if PC serial port is damaged
4. Check if main board RS-232 serial port is
damaged

1. Check if RS-458 serial port cable is

correctly connected
44165 DVR control assembly PTZ of RS-458 interface is out of control 2. Check if PTZ decoder is in correct type
3. Check RS-458 interface of main board is
damaged

44170 DVR control assembly Waiting SYN timeout Re-send the command

44171 DVR control assembly Fail to close asynchronous data receiving Re-send the command

44172 DVR control assembly Fail to open asynchronous data receiving Resend the command

44173 DVR control assembly Other errors Resend the command

44190 DVR control assembly Configuration file error Check the configuration file

44191 DVR control assembly Serial port setting error Check if the serial port has been occupied

44192 DVR control assembly Fail to send data Check if the serial port has been occupied

44193 DVR control assembly Unpacking data error Re-send the command

44194 DVR control assembly Fail to initialize serial port Check the configuration file
Check if the communication cable or
44199 DVR control assembly Communication timeout
hardware is in trouble
44221 USB camera assembly Camera is busy (start again) Contact the supplier and update software

44222 USB camera assembly Camera is stopped (stop again) Contact the supplier and update software

44241 USB camera assembly Parameter error Contact the supplier and update software

44242 USB camera assembly Unsupported format Contact the supplier and update software

44243 USB camera assembly Unsupported equipment Contact the supplier and update software

44244 USB camera assembly Fail to create COM instance Contact the supplier and update software

397/931
State
Error Code Type Description Recommended Solution
Code

44245 USB camera assembly Fail to inquire COM instance Contact the supplier and update software

44246 USB camera assembly Fail to add the filter Contact the supplier and update software

44247 USB camera assembly Fail to set media type Contact the supplier and update software

44248 USB camera assembly Fail to set display window Contact the supplier and update software

44249 USB camera assembly Fail to start video player Contact the supplier and update software
Camera has been closed (need to open it at
44250 USB camera assembly Contact the supplier and update software
first)
Camera has been stopped (need to start it at
44251 USB camera assembly Contact the supplier and update software
first)
44252 USB camera assembly Fail to create a file Contact the supplier and update software
The buffer set for obtaining the image data is
44253 USB camera assembly Buffer is too small too small; allocate a larger buffer to replace
it.
Check if the camera is well connected and
44254 USB camera assembly Re-startup failure occurs to camera equipment the program (windows 7) is started up under
the administrator permission.
Check if the connection to camera is
44298 USB camera assembly Connection to camera lost
disconnected
Check if the connection to camera is
44299 USB camera assembly Camera communication timed out disconnected; if not, try to turn on the camera
again.
44321 A4 scanning module Unknown error Check the software call process.

44322 A4 scanning module Illegal command Check the software call process.

44323 A4 scanning module Illegal parameter Check the software call process.
Dynamic library loading error or interface
44324 A4 scanning module Confirm that the factory library exists.
does not exist
44325 A4 scanning module Communication needs to be set up first Check the software call process.
Check if the contents of the configuration
44326 A4 scanning module Error when read or write configuration files
files are correct
Communication error or fail to install Check the communication and whether
44330 A4 scanning module
hardware driver manufacturer drivers are installed or not.
No paper was placed during the scan
44331 A4 scanning module Check whether paper was put in or not.
(TWCC_NOMEDIA)
44332 A4 scanning module Paper jam (TWCC_PAPERJAM) Check whether paper was jammed or not.

Check communication configuration or

44333 A4 scanning module No scanner found (TWCC_NODS)
communication cable.
Check whether the scanner supports multiple
44334 A4 scanning module Error when scan multiple pages
pages scanning
Check whether the feed function is normal or
44335 A4 scanning module Failed to feed paper
not.
44336 A4 scanning module Scan long paper Check whether the long paper exists or not.

44337 A4 scanning module There's paper at the back Check whether the back end has paper or not.

The scanner is occupied by another program

44338 A4 scanning module Check if the scanner is occupied.
and cannot get the status (TWRC_BUSY)
No calibration paper was detected during
44339 A4 scanning module Check if there is calibration paper.
calibration

398/931
State
Error Code Type Description Recommended Solution
Code

Check the scan parameters when the software

44340 A4 scanning module Scan parameter error
is called.
44341 A4 scanning module Scan timeout Check if the paper is too long.
The top cover is not closed
44342 A4 scanning module Check if the top cover of the scanner is open.
(TWCC_INTERLOCK)
44345 A4 scanning module The library is not initialized Check the software call process.

44346 A4 scanning module The requested file is missing Check the software call process.
Insufficient memory
44347 A4 scanning module Confirm the device memory.
(TWCC_LOWMEMORY)
44348 A4 scanning module Insufficient hard disk space Confirm the hard disk space.

44349 A4 scanning module Failed to write to hard disk Confirm hard disk access.

44350 A4 scanning module Failed to read from hard disk Confirm that the hard drive is available.

44351 A4 scanning module Invalid operation Retry or re-initialize.

Confirm the validity of the authorization
44352 A4 scanning module The initialized Licencekey is invalid
code.
44353 A4 scanning module Specified model is not supported

44354 A4 scanning module Failed to start the driver Confirm that the device driver is installed.
Confirm the status of the device and
44355 A4 scanning module fail to scan
document firmware
44356 A4 scanning module program error Restart program.

44357 A4 scanning module (save picture) path does not exist Check if the picture path exists.

44359 A4 scanning module The confidence level of recognition is too low Check the card.

44360 A4 scanning module Image conversion failed Check the input image information.
Check if the algorithm library has any
44361 A4 scanning module An undefined algorithm error
problem.
44362 A4 scanning module unable to recognize oritention Check the scanning firmware oritention

44363 A4 scanning module Segmentation error Check the scanned image.

44364 A4 scanning module Input image error Check the input image information.
Check if algorithm template is exist or
44365 A4 scanning module Template input error
damaged
Check if the algorithm library has any
44366 A4 scanning module Positioning error
problem.
Parameter error of the input block to be Check if the algorithm library has any
44367 A4 scanning module
fetched problem.
Check if the algorithm library has any
44368 A4 scanning module Single character segmentation error
problem.
Confirm the validity of the scanning
44369 A4 scanning module Parameter error
parameters.
44370 A4 scanning module The device is offline (please try again later) Check the connection status of the device.
Data source error (including communication
44371 A4 scanning module Check the communication status.
failure)
The event does not belong to the current
44372 A4 scanning module Check the software call process.
scanner
44373 A4 scanning module The scanner is locked by other applications Check the software call process.

399/931
State
Error Code Type Description Recommended Solution
Code

Exceeded maximum connection number of

44374 A4 scanning module Check device connection.
data source
The operation failed, but the data source has
44375 A4 scanning module Check the software call process.
notified the user
44376 A4 scanning module Wrong or unsupported attribute value Check the scan parameter settings.

44377 A4 scanning module Unrecognized triple (triplet) Check the validity of call parameters.
The data is beyond the range that can be
44378 A4 scanning module Check the validity of call parameters.
supported
44379 A4 scanning module Illegal operation Check the software call process.

44380 A4 scanning module Invalid destination (DSM_Entry operation) Check the software call process.

44381 A4 scanning module Unsupported attribute Check the validity of call parameters.

44382 A4 scanning module The requested operation cannot be supported Check the validity of call parameters.
Related attribute make it impossible to
44383 A4 scanning module Check the software call process.
modify at this time
File system reject the operation (unprivileged Check whether the file or directory has
44384 A4 scanning module
or protected) access rights.
44385 A4 scanning module The file already exists Check if the file already exists.

44386 A4 scanning module The file or directory could not be found Check if the file or directory already exists.

44387 A4 scanning module Directory is not empty Confirm that the directory is empty.
The operation was cancelled Confirm the equipment status and software
44388 A4 scanning module
(TTWRC_CANCEL) call process.
44389 A4 scanning module The paper overlaps Check whether the paper overlaps or not.
Check whether the file or directory has the
44390 A4 scanning module File or directory cannot be written
appropriate permissions.
44391 A4 scanning module Check whether the device is online Check the device communication status.

44392 A4 scanning module There are damaged parts of the document Scan again

44393 A4 scanning module Focus error Scan again

44394 A4 scanning module The document is too bright Modify scanning parameters, Scan again

44395 A4 scanning module The document is too dark Modify scanning parameters, Scan again
Camera pan and
44400 electronic control Status code base value None
module
Camera pan and
44410 electronic control Warning code base value None
module
Camera pan and
44420 electronic control Error code base value None
module
Camera pan and
44421 electronic control Unknown error None
module
Camera pan and Confirm whether the device supports this
44422 electronic control Illegal command feature
module
Camera pan and
Check incoming parameters
44423 electronic control Illegal parameter
module

400/931
State
Error Code Type Description Recommended Solution
Code

Camera pan and

The steering gear angle has reached the
44424 electronic control The angle has reached its maximum
maximum limit.
module
Camera pan and
The steering gear angle has reached the
44425 electronic control The angle has reached the minimum
minimum limit.
module
Camera pan and
parameter failed to write in flash, please
44426 electronic control Flash write error
check if circuit board is normal
module
Camera pan and
44427 electronic control Angle parameter out of range Reset the angle range
module
Camera pan and
44434 electronic control Sensor is damaged Check the sensor
module
Camera pan and
44435 electronic control Failed to reach out, the camera is in retraction Retry
module
Camera pan and
Failed to reach out, the camera was stuck in
44436 electronic control Retry
half way
module
Camera pan and
The retraction failed, the motor did not work,
44437 electronic control Retry
and the camera was reached out
module
Camera pan and
The retraction failed, and the camera was
44438 electronic control Retry
stuck in half way
module
Camera pan and
44439 electronic control Manual operation None
module

Camera pan and

44440 electronic control Operation failed Retry
module
Camera pan and
44491 electronic control Communication needs to be set up first Check communication configuration
module
Camera pan and
Error when read or write configuration file
44492 electronic control Check communication configuration
module
Camera pan and
44493 electronic control Serial port is misconfigured Check communication configuration
module
Camera pan and
check the communication cable
44494 electronic control Fail to send command
module
Camera pan and
check the communication cable
44495 electronic control Error when send ENQ
module
Camera pan and
44496 electronic control The data received is incorrect Retry
module
Camera pan and
44497 electronic control NAK is received Retry
module
Camera pan and
44498 electronic control ACK waiting is timed out No retry
module
Camera pan and
44499 electronic control Timeout waiting for response Retry
module

401/931
State
Error Code Type Description Recommended Solution
Code

Passport scanning
44501 GRG passport, no passport Status code, need no handling
module
Passport scanning
44502 GRG passport, with passport but unidentified Status code, need no handling
module
Passport scanning
44503 GRG passport, with passport but identifiable Status code, need no handling
module
Passport scanning
44511 Action Ignore Ignore
module
Passport scanning
44521 Unsupported interface
module
Passport scanning
44522 Illegal parameter
module
Passport scanning
44523 Execution failure due to lack of parameter
module
Passport scanning
44525 Illegal configuration Check the configuration file
module
Passport scanning
44526 Execution failure due to lack of configuration Check the parameter file
module
Passport scanning
44530 Call sequence error
module
Passport scanning Execution failure because the file or
44534 Ignore and retry
module information has existed
Passport scanning
44535 The file or information does not exist
module
Passport scanning
44536 Wrong source, file or information error Ignore the current certificate
module
Passport scanning Check the equipment power source and
44540 Fail to turn on the equipment
module communication connection, etc.
Passport scanning
44541 Equipment is disconnected
module
Passport scanning
44542 Equipment has no response Check the equipment connection
module
Passport scanning Check the system condition and the use of
44543 Memory distribution failure
module memory
Passport scanning Check the dependency and the location of
44544 Lack of dependent library file
module file
Passport scanning
44545 Wait for reset Reset the equipment
module
Passport scanning
44546 Response command format error
module
Passport scanning
44547 Communication frame check error
module
Passport scanning
44549 Information reading is timed out
module
Passport scanning
44550 Communication error for information reading
module
Passport scanning
44560 Algorithm fails to recognize Move the location of certificate, and retry
module
Passport scanning
44561 Algorithm recognizes illegal certificate Ignore the current certificate
module
Passport scanning
44570 Unknown error Report error if failed to reset
module
Passport scanning
44571 Sensor error Stop the machine and wait for repair
module
Passport scanning
44572 RF module error Stop the machine and wait for repair
module
44915 Bill acceptance module The bill is tilted when feed in Remove the note and then put in the again

44916 Bill acceptance module Input timeout Input again

402/931
State
Error Code Type Description Recommended Solution
Code

A non-negotiable medium, such as blank

44917 Bill acceptance module reject or retract
paper
44918 Bill acceptance module folded bill or incomplete bill
1.TOKEN should have existed in CacheA,
45023 Token issue module CacheA is empty but it don't
2.initialize TOKEN
1.TOKEN should have existed in CacheB,
45024 Token issue module CacheB is empty but it don't
2.initialize TOKEN
1.TOKEN should not have existed in
45025 Token issue module TOKEN in CacheA CacheA, but it do
2.initialize TOKEN
1.TOKEN should not have existed in
45026 Token issue module TOKEN in CacheB CacheB, but it do
2.initialize TOKEN
1.TOKENA should not have existed in
45027 Token issue module TOKENA in read/write region read/write region, but it do
2.initialize TOKEN

1.TOKENB should not have existed in

45028 Token issue module TOKENB in read/write region read/write region, but it do
2.initialize TOKEN
1.Token-replenish boxA is disconnected or in
iButton of token-replenish boxA can't be
45029 Token issue module poor contact
detected
2.Check the cable
1.Token-replenish boxB is disconnected or in
iButton of token-replenish boxB can't be
45030 Token issue module poor contact
detected
2.Check the cable
1.Token-reject cassette is disconnected or in
iButton of token-reject cassette can't be
45031 Token issue module poor contact
detected
2.Check the cable
1.Token-replenish boxA is disconnected or in
Writing to iButton of token-replenish boxA
45032 Token issue module poor contact/ iButton is abnormal
error
2.Check the cable/ replace iButton

1.Token-replenish boxB is disconnected or in

Writing to iButton of token-replenish boxB
45033 Token issue module poor contact/ iButton is abnormal
error
2.Check the cable/ replace iButton

1.Token-reject cassette is disconnected or in

Writing to iButton of token-reject cassette
45034 Token issue module poor contact/ iButton is abnormal
error
2.Check the cable/ replace iButton

1.Token-replenish boxA is disconnected or in

Reading iButton of token-replenish boxA
45035 Token issue module poor contact/ iButton is abnormal
error
2.Check the cable/ replace iButton

1.Token-replenish boxB is disconnected or in

Reading iButton of token-replenish boxB
45036 Token issue module poor contact/ iButton is abnormal
error
2.Check the cable/ replace iButton

1.Token-reject cassette is disconnected or in

45037 Token issue module Reading iButton of token-reject cassette error poor contact/ iButton is abnormal
2.Check the cable/ replace iButton

45038 Token issue module Configuration file read/write error Check configuration file
Count error which may cause by the amount
The amount of coins in hopper is different
you set isn't in accord with that of the
45039 Token issue module with that of the actually received when
actually received or the transport is jammed
clearing coins
by coin

403/931
State
Error Code Type Description Recommended Solution
Code

1.Electromagnet in CacheA error

2.U-type sensor in CacheA which detects
45040 Token issue module Electromagnet in CacheA error electromagnet error
3.Stop the module to check the electromagnet
and the U-type Sensor

1. Electromagnet in CacheB error

2.U-type Sensor in CacheB which detects
45041 Token issue module Electromagnet in CacheB error electromagnet error
3..Stop the module to check the
electromagnet or the U-type Sensor

1.Electromagnet in read/write region error

2.U-type Sensor in read/write region which
45042 Token issue module Electromagnet in read/write region error detects electromagnet error
3.Stop the module to check the electromagnet
or the U-type Sensor

1.Electromagnet at token presenter error

2.U-type Sensor at ticket presenter which
45043 Token issue module Electromagnet at token presenter error detects electromagnet error
3.Stop the module to check the electromagnet
or the U-type Sensor

1.Electromagnet at reject entrance error

2.U-type Sensor at reject entrance which
45044 Token issue module Electromagnet at reject entrance error detects electromagnet error
3.Stop the module to check the electromagnet
or the U-type Sensor

1.Electromagnet at retract entrance error

2.U-type Sensor at retract entrance which
45045 Token issue module Electromagnet at retract entrance error detects electromagnet error
3.Stop the module to check the electromagnet
or the U-type Sensor

1.Token is jammed in the channel of CacheA

2.Sensor for channel of CacheA error
45046 Token issue module Token is jammed in the channel of CacheA
3.Stop the module to clear the jammed token
or replace the channel sensor

1.Token is jammed in the channel of CacheB

2.Sensor for channel of CacheB error
45047 Token issue module Token is jammed in the channel of CacheB
3.Stop the module to clear the jammed token
or replace the channel sensor

1.Token is jammed in the channel in

read/write region
Token is jammed in the channel in read/write 2.Sensor for channel in read/write region
45048 Token issue module
region error
3.Stop the module to clear the jammed token
or replace the channel sensor

404/931
State
Error Code Type Description Recommended Solution
Code

1.Token is jammed in presenter channel

2.Presenter channel sensor error
45049 Token issue module Token is jammed in presenter channel
3.Stop the module to clear the jammed token
or replace the channel sensor

1.Token is jammed in reject channel

2.Reject channel sensor error
45050 Token issue module Token is jammed in reject channel
3.Stop the module to clear the jammed token
or replace the channel sensor

1.Token is jammed in retract channel

2.Retract channel sensor error
45051 Token issue module Token is jammed in retract channel
3.Stop the module to clear the jammed token
or replace the channel sensor

1.HOPPER_A count sensor error

2.Token is jammed in HOPPER_A
3.Stop the module and check the count sensor
45052 Token issue module Token is jammed in HOPPER_A
at the exit of HOPPERA/ Turn back the
HOPPERA motor, and clear out the token
jammed in HOPPER

1.HOPPER_B count sensor error

2.Token is jammed in HOPPER_B
3.Stop the module and check the count sensor
45053 Token issue module Token is jammed in HOPPER_B
at the exit of HOPPERB/ Turn back the
HOPPERA motor, and clear out the ticket
jammed in HOPPER

1.There is TOKEN, but it can't be presented

2.There is no TOKEN actually but the count
45054 Token issue module HOPPER_A fail to present token is not zero
3.Stop the module to check HOPPERA and
set the actual number of TOKEN

1.There is TOKEN, but it can't be presented

2.There is no TOKEN actually but the count
45055 Token issue module HOPPER_B fail to present token is not zero
3.Stop the module to check HOPPERB and
set the actual number of TOKEN

1.TKOEN channel is not closed

Microswitch error
45056 Token issue module TOKEN channel is not closed
2.Close the cover of TOKEN channel/
replace the microswitch
1.Module is not in position
2.Module exitsensor error
45057 Token issue module Module is not in position
3.Push the module in position/ replace the
exitsensor
1.The count of HOPPERA is not correct
45058 Token issue module Count don't match when clearing HOPPER-A 2.Replace the count sensor at the exit of
HOPPERA

1.The count of HOPPERB is not correct

45059 Token issue module Count don't match when clearing HOPPER-B 2.Replace the count sensor at the exit of
HOPPERB

405/931
State
Error Code Type Description Recommended Solution
Code

1.HOPPER_A is empty
2.There is TOKEN in HOPPER_A, but the
45060 Token issue module HOPPER_A is empty count is zero
3.The count at the exit of HOPPER is not
correct, set wrong number of tokens

1.HOPPER_B is empty
2.There is TOKEN in HOPPER_B, but the
45061 Token issue module HOPPER_B is empty count is zero
3.The count at the exit of HOPPER is not
correct, set wrong number of tokens
1.Back door is not locked
2.Back door sensor error
45062 Token issue module Back door is not locked
3.Lock the back door, replace the back door
sensor
Escrow left sensor is bad or disconnected,
45063 Token issue module Escrow fail to find the left side
check the escrow and the left sensor

Escrow right sensor is bad or disconnected,

45064 Token issue module Escrow fail to find the right side
check the escrow and the right sensor
Escrow left or right sensor is bad or
45065 Token issue module Escrow is disconnected disconnected, check the escrow and the
left/right sensor
When presenting tokens, there are tokens (or
foreign object) jammed in escrow, or the
45066 Token issue module Token is jammed in escrow
motor is bad, please check the escrow and
motor
Hardware error, please replace the control
45067 Token issue module Voltage is low
board
45080 Token issue module Unknown error Change firmware or contact the supplier
Escrow is not in right position while
45081 Token issue module Token jam or left/right sensor error
presenting tokens
Communication cable is disconnected, please
45092 Token issue module Fail to send data
Check the cable

Communication cable is disconnected, please

45093 Token issue module Fail to receive data
Check the cable

45094 Token issue module No ACK answer Check serial configuration file

Communication cable is disconnected or

45095 Token issue module ACK answer error interfered, please Check the cable or contact
the supplier

Communication cable is disconnected or

45096 Token issue module Packet format is wrong interfered, please Check the cable or contact
the supplier

Serial configuration file error, please check

45097 Token issue module Serial configuration error
the serial configuration file

45098 Token issue module Fail to initialize COM components Check if the serial port is occupied

Communication cable is disconnected, please

45099 Token issue module Communication timeout
Check the cable
Fail to execute the command, or unsupported Software error, Please contact the
45111 VFD display
command manufacturer
Software error, Please contact the
45112 VFD display Fail to open the file
manufacturer

406/931
State
Error Code Type Description Recommended Solution
Code

Software error, Please contact the

45113 VFD display BMP image error
manufacturer
Not BMP image, which cannot be processed Software error, Please contact the
45114 VFD display
in the display manufacturer
Unsupported BMP image, which can just be Software error, Please contact the
45115 VFD display
processed by grayscaler manufacturer
Over-large BMP image, which cannot be Software error, Please contact the
45116 VFD display
processed in the display manufacturer
45181 VFD display Configuration file error Check the file
45182 VFD display Fail to send the command Check if serial port setup is correct
Check if serial port cable is in well contact,
45199 VFD display Timeout failure
and if serial port configuration is correct
45301 MTPM001 Waste box non-existence Install the ticket box
45302 MTPM001 reject cassette does not exist Install the reject cassette
45303 MTPM001 reject cassette is full Replace the reject cassette
45304 MTPM001 The waste ticket is retracted Status prompt, ignore
45305 MTPM001 The leave ticket is retracted Status prompt, ignore
45321 MTPM001 Fail to initialize Please contact the manufacturer
Check if the paper jammed in input slot, if
45322 MTPM001 Fail to load paper
failed contact the supplier
Check if the paper jammed in input slot, if
45323 MTPM001 Fail to feed paper
failed contact the supplier
GPCS hasn’t detected ticket paper when
45324 MTPM001 Check if the ticket roll installed is used up
feeding
45325 MTPM001 Fail to write IIC ROM Please contact the manufacturer
45326 MTPM001 Fail to red IIC ROM Please contact the manufacturer
45327 MTPM001 No ticket in ticket roll 1 Load ticket roll
45328 MTPM001 No ticket in ticket roll 2 Load ticket roll
45329 MTPM001 No paper in both ticket roll Load ticket roll
Check the retract solenoid, if failed please
45330 MTPM001 Fail to retract
contact the manufacturer
Check if it is jammed, if failed Please contact
45331 MTPM001 Fail to return ticket because of ticket jam
the manufacturer
Take out the ticket and check if it is bent, if
45332 MTPM001 Fail to load ticket into transport 1
failed Please contact the manufacturer

Take out the ticket and check if it is bent, if

45333 MTPM001 Fail to load ticket into transport 2
failed Please contact the manufacturer
Paper in another transport is in public Use the ‘return ticket’ command to return the
45334 MTPM001
transport paper
Check if communication cable or hardware is
45335 MTPM001 Data received by module is wrong normal, if failed Please contact the
manufacturer
45390 MTPM001 Unknown error The error is not defined
Check if the communication cable or
45391 MTPM001 CRC check failed hardware is normal, if failed Please contact
the manufacturer
Check if the communication cable or
45393 MTPM001 Serial configuration error hardware is normal, if failed Please contact
the manufacturer
Check if the communication cable or
45394 MTPM001 NAK is received, the data sent is wrong hardware is normal, if failed Please contact
the manufacturer
Check if the communication cable or
45395 MTPM001 Data received is wrong hardware is normal, if failed Please contact
the manufacturer
Check if the communication cable or
45396 MTPM001 Sending ENQ error hardware is normal, if failed Please contact
the manufacturer

407/931
State
Error Code Type Description Recommended Solution
Code

Check if the communication cable or

45397 MTPM001 Sending command error hardware is normal, if failed Please contact
the manufacturer
Check if the communication cable or
45398 MTPM001 Waiting ACK timeout hardware is normal, if failed Please contact
the manufacturer
Check if the communication cable or
45399 MTPM001 Operation timeout hardware is normal, if failed Please contact
the manufacturer
No paper in transport entrance when selecting
45431 Magnetic ticket printer Re-install the paper roll
the transport
45432 Magnetic ticket printer Paper jam when selecting the transport Clear the jammed paper
Software error, Please contact the
45433 Magnetic ticket printer Other error
manufacturer
The cutter can’t cut paper completely when it Try to power off the printer and then power-
45434 Magnetic ticket printer
is reposited on
Try to power off the printer and then power-
45435 Magnetic ticket printer Cutter hasn’t been reposited
on
Try to power off the printer and then power-
45436 Magnetic ticket printer Cutter can’t cut
on
45437 Magnetic ticket printer Jam when printing or paper in print position Clear the jammed paper
Hardware error, Please contact the
45438 Magnetic ticket printer Fail to write the second or middle track
manufacturer
Hardware error, Please contact the
45439 Magnetic ticket printer Fail to write the first or third track
manufacturer
Hardware error, Please contact the
45440 Magnetic ticket printer Fail to read magnetic
manufacturer
45441 Magnetic ticket printer Presenting timeout when feeding paper Clear the paper jammed in transport

45442 Magnetic ticket printer Paper is retracted when feeding Clear the paper jammed in transport

45443 Magnetic ticket printer Paper is blocked when feeding Clear the paper jammed in transport

45444 Magnetic ticket printer Paper is jammed when feeding Clear the paper jammed in transport

45445 Magnetic ticket printer Paper in transport when power-on Clear the paper jammed in transport

45446 Magnetic ticket printer Paper low when printing Re-install new paper roll
Hardware error, Please contact the
45447 Magnetic ticket printer Serious hardware error
manufacturer
45448 Magnetic ticket printer No paper in upper transport Re-install new paper roll

45449 Magnetic ticket printer No paper in lower transport Re-install new paper roll
Feeding error in both upper and lower
45450 Magnetic ticket printer Clear the paper jammed in transport
transport
Software error, Please contact the
45460 Magnetic ticket printer Unknown error
manufacturer
45461 Magnetic ticket printer Lower transport is jammed Clear the paper jammed in transport
Try to power off the printer and then power-
45462 Magnetic ticket printer Fail to write magnetic
on
Try to power off the printer and then power-
45463 Magnetic ticket printer Fail to select track
on
45464 Magnetic ticket printer Paper in cutting position Clear the paper jammed in transport

45465 Magnetic ticket printer Jam when printing Clear the paper jammed in transport

408/931
State
Error Code Type Description Recommended Solution
Code

Software error, Please contact the

45466 Magnetic ticket printer Barcode parameter error
manufacturer
45467 Magnetic ticket printer Printer is in alarm state Printer error

45468 Magnetic ticket printer Jam error Paper is jammed in printer, please clear it

Ticket roll hasn’t been installed correctly or

45469 Magnetic ticket printer Ticket roll hasn’t been inserted
the transport is blocked

45470 Magnetic ticket printer Ticket roll hasn’t been installed Ticket roll is used up or hasn’t been installed
Magnetic ticket hasn’t been written or
45471 Magnetic ticket printer Reading magnetic or checking error
magnetic record is damaged
Ticket jam or the transport is blocked, please
45472 Magnetic ticket printer Ticket is ready
clear the jammed ticket in transport
Ticket jam or sensor error, please clear the
45473 Magnetic ticket printer No ticket for retract
jam or replace the sensor
Ticket jam or sensor error, please clear the
45474 Magnetic ticket printer Ticket is inserted and ready
jam or replace the sensor
Ticket jam or sensor error, please clear the
45475 Magnetic ticket printer Retract sensor is in open state
jam or replace the sensor
45476 Magnetic ticket printer Delete error Magnetic ticket is damaged, please replace it
Software error, Please contact the
45477 Magnetic ticket printer No image file
manufacturer
Software error, Please contact the
45478 Magnetic ticket printer The operation is canceled by user
manufacturer
Software error, Please contact the
45479 Magnetic ticket printer Unknown error
manufacturer
The driver of printer haven’t been installed,
45480 Magnetic ticket printer Invalid handle error (USB communication)
or communication cable error

The driver of printer haven’t been installed,

45481 Magnetic ticket printer Fail to find the device (USB communication)
or communication cable error

The driver of printer haven’t been installed,

45482 Magnetic ticket printer Fail to open device (USB error)
or communication cable error
Hardware error, Please contact the
45483 Magnetic ticket printer Input/output error
manufacturer
45484 Magnetic ticket printer Upper cover is opened Please close the cover and operate

45485 Magnetic ticket printer Motor alarm Motor error, please replace it

45486 Magnetic ticket printer Cutter error Cutter error, please examine and repair it

45487 Magnetic ticket printer Print head error Print head error, please examine and repair it
Software error, Please contact the
45488 Magnetic ticket printer Fail to open bitmap file
manufacturer
Software error, Please contact the
45489 Magnetic ticket printer Format of bitmap file is wrong
manufacturer
Software error, Please contact the
45490 Magnetic ticket printer Data length is too long
manufacturer
45492 Magnetic ticket printer Paper in forward transport Clear the paper jammed in transport
Hardware error, Please contact the
45493 Magnetic ticket printer Print head is damaged
manufacturer
Software error, Please contact the
45494 Magnetic ticket printer Invalid parameter
manufacturer
Software error, Please contact the
45495 Magnetic ticket printer Illegal command
manufacturer

409/931
State
Error Code Type Description Recommended Solution
Code

Please check the communication cable or

45496 Magnetic ticket printer Fail to send command
hardware
Please check the communication cable or
45497 Magnetic ticket printer Receiving data error
hardware
Software error, Please contact the
45498 Magnetic ticket printer Configuration file error
manufacturer
Communication or hardware error, please
45499 Magnetic ticket printer Printer operation timeout
check the communication cable or hardware

45921 Safe gate controller Illegal command Re-send command

45922 Safe gate controller Equipment is abnormal Examine or repair the equipment

45923 Safe gate controller Fail to operate the shutter Re-send command

45924 Safe gate controller Electromagnet error Examine or repair the equipment

45925 Safe gate controller Electromagnet of the card cassette error Examine or repair the equipment

45989 Safe gate controller Loading DLL failed Check the relative DLL

45990 Safe gate controller Unknown error Examine or repair the equipment

45991 Safe gate controller Incorrect parameter Re-send command and update software

45992 Safe gate controller Configuration file read/write error Check parameters of configuration file
Check parameters of communication
45993 Safe gate controller Serial port configuration error
configuration file
45994 Safe gate controller NAK is received, the data sent is wrong Re-send command and update software

45995 Safe gate controller Data received error Update software

45996 Safe gate controller ENQ sending error Re-send command and update software

45997 Safe gate controller Command sending error Check communication component

Check equipment or communication cable,

45998 Safe gate controller Waiting ACK timeout
then re-send the command

Check equipment or communication cable,

45999 Safe gate controller Waiting response timeout
then re-send the command
46001 Computer device CD-ROM failure Replace the errory equipment
46002 Computer device Floppy Drive failure Replace the errory equipment
46003 Computer device Switch Power failure Replace the errory equipment
46004 Computer device CPU Card failure Replace the errory equipment
46005 Computer device Sound Card failure Replace the errory equipment
46006 Computer device Network Card failure Replace the errory equipment
46007 Computer device SYSTEXCOMM SDLC Card failure Replace the errory equipment
46008 Computer device Graphics Card failure Replace the errory equipment
46009 Computer device Serial Communication Card failure Replace the errory equipment
46010 Computer device Memory failure Replace the errory equipment
46011 Computer device Hard Disk failure Replace the errory equipment
46012 Computer device Industrial PC Chassis failure Replace the errory equipment
46013 Computer device Industrial PC Motherboard failure Replace the errory equipment
46014 Computer device Keypad failure Replace the errory equipment
46015 Computer device Mouse failure Replace the errory equipment
46016 Computer device Dongle failure Replace the errory equipment

410/931
State
Error Code Type Description Recommended Solution
Code

46017 Computer device CPU is bad Replace the errory equipment

46018 Computer device Fan of Industrial is bad Replace the errory equipment
System restarts time after time (fail to
46040 Computer device Replace the errory equipment
determine the error of software and hardware)

46041 Computer device Outputted display signal is abnormal Replace the errory equipment
46042 Computer device Industrial PC crashed Replace the errory equipment
46043 Computer device Industrial PC fail to start Replace the errory equipment
46101 Display device Monitor failure (no display) Examine or repair the errory equipment
Monitor displays abnormally (abnormal
46102 Display device Examine or repair the errory equipment
color,
46103 Display device Touch screen failure Examine or repair the errory equipment

46104 Display device Touch Screen positions wrong Examine or repair the errory equipment

46105 Display device Anti-view Screen failure Examine or repair the errory equipment

46106 Display device Anti-explosion Screen failure Examine or repair the errory equipment
46200 Heater Module Thermal device failure Replace the errory equipment
46300 Power supply device Output voltage is abnormal Replace the errory equipment

46301 Power supply device Input voltage is abnormal Replace the errory equipment

46302 Power supply device Radiator Fan is bad Replace the errory equipment

46303 Power supply device Shell is damaged Replace the errory equipment

46304 Power supply device Wires are loosen and worn out Check the errory equipment

46400 Security device Safe lock failure Repair or replace the errory equipment

46401 Security device Mechanical combination lock of safe failure Repair or replace the errory equipment

46402 Security device Digital combination lock of safe failure Repair or replace the errory equipment

46403 Security device Mechanical lock of safe failure Repair or replace the errory equipment

46500 Lighting device Lighting Control Components failure Examine or repair the errory equipment

46501 Lighting device Lighting tube failure Examine or repair the errory equipment

46600 Other device Power Amplifier Box failure Examine or repair the errory equipment

46601 Other device Switch Box failure Examine or repair the errory equipment

46602 Other device Fan of cabinet failure Examine or repair the errory equipment

46603 Other device Topper AD failure Examine or repair the errory equipment

46604 Other device C/R External Capacitor failure Examine or repair the errory equipment

46605 Other device Mains-supply Detecting Module failure Examine or repair the errory equipment

46606 Other device Leakage Protection Switch failure Examine or repair the errory equipment
Communication or hardware error, please
47051 LED display Fail to open serial port check if the communication cable or
hardware is ok

411/931
State
Error Code Type Description Recommended Solution
Code

Communication or hardware error, please

47052 LED display Serial device error check if the communication cable or
hardware is ok
Communication or hardware error, please
47053 LED display Receiving data packet error check if the communication cable or
hardware is ok
Hardware error, Please contact the
47054 LED display Insufficient memory
manufacturer
Software error, Please contact the
47055 LED display Configuration file haven’t set serial number
manufacturer
Software error, Please contact the
47056 LED display Fail to find the file at this directory
manufacturer
Configuration file haven’t set the interface Software error, Please contact the
47057 LED display
type manufacturer
Software error, Please contact the
47058 LED display Configuration file haven’t set the baud rate
manufacturer
Software error, Please contact the
47059 LED display Configuration file setting interface type error
manufacturer
Software error, Please contact the
47060 LED display Setting parameter error
manufacturer
Check the parameters of the configuration
47061 LED display Serial port hasn’t been opened
file
Software error, Please contact the
47062 LED display Photo hasn’t been downloaded
manufacturer
Software error, Please contact the
47063 LED display Unknown error
manufacturer
Software error, Please contact the
47064 LED display Photo dimension is wrong
manufacturer
Software error, Please contact the
47065 LED display Color format of photo is wrong
manufacturer
Configuration file ‘IdyrgLedCfig.ini’ don’t Software error, Please contact the
47066 LED display
exist manufacturer
47068 LED display Fail to save the file Check the configuration file
Software error, Please contact the
47090 LED display Communication configuration parameter error
manufacturer
Software error, Please contact the
47091 LED display Parameters error
manufacturer
Communication or hardware error, please
47099 LED display Receiving packet timeout check if the communication cable or
hardware is ok
47201 LED display Normal code Ignore
47250 LED display Unknown error Re-send the command
47251 LED display Checking error Re-send the command
47252 LED display Sequence of packets is wrong Re-send the command
Modify parameters of communication
47290 LED display Configuration file error
configuration file
47295 LED display Unsupported command Re-send the command
47296 LED display Invalid parameter Check interface parameters
Re-send the command or examine and repair
47297 LED display Fail to send data
the communication cable

Re-send the command or examine and repair

47298 LED display Data received is wrong
the communication cable

Re-send the command or examine and repair

47299 LED display Communication timeout
the communication cable
Eject the paper successfully after inclined
48011 Paper feed path paper is detected when the paper is fed from Adjust the paper to feed it again
the entrance
Full reject cassette detected before the paper
48012 Paper feed path Clear the reject cassette and initialize
is fed from the entrance

412/931
State
Error Code Type Description Recommended Solution
Code

Successfully eject paper detected to be

48013 Paper feed path Feed paper again
jammed while being fed from the entrance
Feed paper again after loading paper at the
48014 Paper feed path No paper detected at the entrance
entrance
48021 Paper feed path The device is not initialized Initialize and retry
48022 Paper feed path Command sequence error Check command parameters and retry

48023 Paper feed path Paper detected in the module (initialization) Initialize

Initialize and retry, and shut down for

48024 Paper feed path Sensor error
maintenance in case of reoccurrence

Initialize and retry, and shut down for

48025 Paper feed path Abnormal sensor status (initialization).
maintenance in case of reoccurrence

Initialize, and shut down for maintenance in

48026 Paper feed path Foreign matters in the module (paper feed)
case of reoccurrence

Initialize, and shut down for maintenance in

48027 Paper feed path Paper jammed (paper feed)
case of reoccurrence

Initialize, and shut down for maintenance in

48028 Paper feed path Foreign matters in the module (retraction)
case of reoccurrence

Initialize, and shut down for maintenance in

48029 Paper feed path Paper jammed (retraction).
case of reoccurrence

Foreign matters in the module (paper Initialize, and shut down for maintenance in
48030 Paper feed path
ejection) case of reoccurrence

Initialize, and shut down for maintenance in

48031 Paper feed path Paper jammed (paper ejection)
case of reoccurrence
48032 Paper feed path Getting the status failed Initialize and retry
48033 Paper feed path Getting the version failed Initialize and retry
48040 Paper feed path Error occurs when opening the file Initialize and retry
48089 Paper feed path Unknown errors Retry
48090 Paper feed path Loading the dynamic library failed Retry
48091 Paper feed path Incorrect parameter Check parameters and retry
Error occurs when read or writing
48092 Paper feed path Retry
configuration file
48093 Paper feed path Serial port configuration error Check the serial port configuration
48094 Paper feed path NAK received, and data sending error Initialize and retry
48095 Paper feed path Received data error Retry
48096 Paper feed path ACK sending error Initialize and retry
48097 Paper feed path Command sending error Check command parameters and retry
48098 Paper feed path ACK waiting times out Initialize and retry
48099 Paper feed path Waiting for response timeout Initialize and retry
60000 CRM9250D Success. No special treatment.
Abnormal status of gate "on / off detection
60010 CRM9250D Retry and fail again (troubleshooting).
sensor"
60011 CRM9250D Open gate timeout. Retry and fail again (troubleshooting).

60012 CRM9250D Closing gate timeout. Retry and fail again (troubleshooting).

When the note is counted, some of the notes

60020 CRM9250D Prompts for the removal of notes.
are returned to the exit of the note.

413/931
State
Error Code Type Description Recommended Solution
Code

60021 CRM9250D To leave notes at the entrance. Hint of notes.

60022 CRM9250D Notes left at the exit. Prompts for the removal of notes.
60023 CRM9250D There is no note at the entrance of the note. Tips No notes.

60024 CRM9250D There is no note at the mouth of the bill. Tips No notes.

60025 CRM9250D Note entry detected gaps or skewed notes. No special treatment.

60026 CRM9250D Perforated notes detected at the entrance. No special treatment.

60027 CRM9250D Extra wide note detected at the entrance. No special treatment.
60028 CRM9250D Narrow notes detected at entrances. No special treatment.
60029 CRM9250D All deposit boxes are full or abnormal. Blocking deposit transactions.

60030 CRM9250D Extra wide note detected at the exit. No special treatment.
60040 CRM9250D input slot fail to separate notes No special treatment.
No notes enter the passageway at the
60041 CRM9250D specified time (the number of notes entering No special treatment.
the passageway is 0).

The number of bank notes in and out of the

60042 CRM9250D bank account does not match the number of No special treatment.
bank notes entered or exported.
60043 CRM9250D Zero withdrawals. Reset the number of withdrawals.
60044 CRM9250D Zero note count / deposit limit. Reset the number of deposits.
60045 CRM9250D Zero note count / deposit limit. Reset total deposits.
60046 CRM9250D The number of bills to be increased to zero. Reset the number of note sheets.
Zero OCR withdrawals (no cassette OCR
60047 CRM9250D No special treatment.
information).
60048 CRM9250D Wrong note information parameter. Reset parameters.
60060 CRM9250D cassette 1 empty. Processing on a business-specific basis.

60061 CRM9250D cassette 2 empty. Processing on a business-specific basis.

60062 CRM9250D cassette 3 empty. Processing on a business-specific basis.

60063 CRM9250D cassette 4 empty. Processing on a business-specific basis.

60064 CRM9250D cassette 5 empty. Processing on a business-specific basis.

60065 CRM9250D cassette 6 empty. Processing on a business-specific basis.

60066 CRM9250D cassette 7 empty. Processing on a business-specific basis.

60067 CRM9250D cassette 8 empty. Processing on a business-specific basis.

60068 CRM9250D cassette 9 empty. Processing on a business-specific basis.

60069 CRM9250D cassette 10 empty. Processing on a business-specific basis.

60070 CRM9250D cassette 11 empty. Processing on a business-specific basis.

60071 CRM9250D cassette 12 empty. Processing on a business-specific basis.

60072 CRM9250D cassette 1 case will be full. Processing on a business-specific basis.

414/931
State
Error Code Type Description Recommended Solution
Code

60073 CRM9250D cassettees will be full. Processing on a business-specific basis.

60074 CRM9250D cassette 3 cases will be full. Processing on a business-specific basis.

60075 CRM9250D The cassette will be full in four cases. Processing on a business-specific basis.

60076 CRM9250D cassette 5 will be full. Processing on a business-specific basis.

60077 CRM9250D The cassette will be full in six cases. Processing on a business-specific basis.

60078 CRM9250D cassette 7 will be full. Processing on a business-specific basis.

60079 CRM9250D cassette 8 will be full. Processing on a business-specific basis.

60080 CRM9250D cassette 9 will be full. Processing on a business-specific basis.

60081 CRM9250D The cassette will be full in 10 cases. Processing on a business-specific basis.

60082 CRM9250D cassette 11 will be full. Processing on a business-specific basis.

60083 CRM9250D cassette 12 will be full. Processing on a business-specific basis.

60084 CRM9250D cassette 1 full. Processing on a business-specific basis.

60085 CRM9250D cassette 2 full. Processing on a business-specific basis.

60086 CRM9250D The cassette is three full. Processing on a business-specific basis.

60087 CRM9250D cassette 4 full. Processing on a business-specific basis.

60088 CRM9250D The cassette is five full. Processing on a business-specific basis.

60089 CRM9250D The cassette is six full. Processing on a business-specific basis.

60090 CRM9250D The cassette is seven full. Processing on a business-specific basis.

60091 CRM9250D The cassette is eight full. Processing on a business-specific basis.

60092 CRM9250D The cassette is nine full. Processing on a business-specific basis

60093 CRM9250D The cassette is ten full. Processing on a business-specific basis.

60094 CRM9250D The cassette is 11 full. Processing on a business-specific basis.

60095 CRM9250D The cassette is 12 full. Processing on a business-specific basis.

60096 CRM9250D LRB full. Shutdown treatment.
60100 CRM9250D All the deposit boxes are full. Blocking deposit transactions.
60101 CRM9250D All cassette anomalies. Processing on a business-specific basis.

60102 CRM9250D All cassettees are empty. Processing on a business-specific basis.

Restore the availability of cassettees or
60103 CRM9250D All cassettees are set to be unavailable. process them on a business-by-business
basis.
60104 CRM9250D All available cassettees are empty. Blocking withdrawal transactions.
Blocking deposit and withdrawal
60105 CRM9250D All the cassettees don't exist.
transactions.
Blocking deposit and withdrawal transactions
60106 CRM9250D All cassettees are inoperable.
or resuming cassette operations.

415/931
State
Error Code Type Description Recommended Solution
Code

60110 CRM9250D cassette 1 anomaly. Processing on a business-specific basis.

60111 CRM9250D cassette 2 anomaly. Processing on a business-specific basis.

60112 CRM9250D cassette 3 anomaly. Processing on a business-specific basis.

60113 CRM9250D cassette 4 anomaly. Processing on a business-specific basis.

60114 CRM9250D cassette 5 anomaly. Processing on a business-specific basis.

60115 CRM9250D cassette 6 anomaly. Processing on a business-specific basis.

60116 CRM9250D cassette 7 anomaly. Processing on a business-specific basis.

60117 CRM9250D cassette 8 anomaly. Processing on a business-specific basis.

60118 CRM9250D cassette 9 anomaly. Processing on a business-specific basis.

60119 CRM9250D cassette 10 anomaly. Processing on a business-specific basis.

60120 CRM9250D cassette 11 anomaly. Processing on a business-specific basis.

60121 CRM9250D cassette 12 anomaly. Processing on a business-specific basis.

60122 CRM9250D LRB anomaly. Processing on a business-specific basis.

The maximum number of notes entered at the
60130 CRM9250D entrance has reached or exceeded the Tips can't be put in any more notes.
maximum value.
The maximum amount of note entered at the
60131 CRM9250D entrance has reached or exceeded the Tips can't be put in any more notes.
maximum value.
At the time of deposit, the number of notes
60132 CRM9250D Prompt to take a note and put it back.
rejected continuously exceeds the set value.
When deposits are made, the cumulative
Prompts for the withdrawal of notes, prompts
60133 CRM9250D number of notes rejected exceeds the set
for the end of the notes.
value.
60134 CRM9250D fail to separate notes during deposit Prompts for the removal of notes.
Cancellation Deposit could not be executed
60135 CRM9250D (the next transaction was executed) or Close the transaction.
completed execution.
The deposit or note increase process is longer
60136 CRM9250D Reexecute.
than the set time.
60140 CRM9250D Existing movement serial number. No special treatment.
Upper control panel has serial number of
60141 CRM9250D No special treatment.
movement.
DRC drive plate has serial number of
60142 CRM9250D No special treatment.
movement.
An operable instruction is received before the
initialize Settings instruction is received, and Carry out the initialization of power on the
60200 CRM9250D
the initialization Settings instruction is machine core.
expected to be received.

An operable instruction is received before the

"chassis initialization" instruction is received,
60201 CRM9250D Initialize the unit.
and the "movement initialization" instruction
is expected to be received.

After executing the withdrawal instruction, an

60202 CRM9250D Initialize the unit.
illegal order was received.

416/931
State
Error Code Type Description Recommended Solution
Code

After executing the "deposit" instruction, an

60203 CRM9250D Initialize the unit.
illegal order was received.

After executing the cancel Deposit order, an

60204 CRM9250D Initialize the unit.
illegal order was received.
After executing the order "prepare for the
60205 CRM9250D next transaction", an illegal order was Initialize the unit.
received.
60206 CRM9250D Received undefined instructions. Initialize the unit.
An operable instruction is received before the
"read the cassette information" instruction is
60207 CRM9250D received, and the "read the cassette Initialize the unit.
information" instruction is expected to be
received.
Initialize the unit, try to fail three times, do
Communication with cassette 1 received an
60210 CRM9250D iInitSetting to shield the corresponding
error return can instruction.
trouble box.
Initialize the unit, try to fail three times, do
Communication with cassette 2 received an
60211 CRM9250D iInitSetting to shield the corresponding
error return can instruction.
trouble box.
Initialize the unit, try to fail three times, do
Communication with cassette 3 received an
60212 CRM9250D iInitSetting to shield the corresponding
error return can instruction.
trouble box.
Initialize the unit, try to fail three times, do
Communication with cassette 4 received an
60213 CRM9250D iInitSetting to shield the corresponding
error return can instruction.
trouble box.
Initialize the unit, try to fail three times, do
Error return can instruction received in
60214 CRM9250D iInitSetting to shield the corresponding
communication with cassette 5.
trouble box.
Initialize the unit, try to fail three times, do
Error return can instruction received in
60215 CRM9250D iInitSetting to shield the corresponding
communication with cassette 6.
trouble box.
Initialize the unit, try to fail three times, do
Communication with cassette 7 received an
60216 CRM9250D iInitSetting to shield the corresponding
error return can instruction.
trouble box.
Initialize the unit, try to fail three times, do
Error return can instruction received in
60217 CRM9250D iInitSetting to shield the corresponding
communication with cassette 8.
trouble box.
Initialize the unit, try to fail three times, do
Communication with cassette 9 received an
60218 CRM9250D iInitSetting to shield the corresponding
error return can instruction.
trouble box.
Initialize the unit, try to fail three times, do
Error return can instruction received in
60219 CRM9250D iInitSetting to shield the corresponding
communication with cassette 10.
trouble box.
Initialize the unit, try to fail three times, do
Error return can instruction received in
60220 CRM9250D iInitSetting to shield the corresponding
communication with cassette 11.
trouble box.
Initialize the unit, try to fail three times, do
Error return can instruction received in
60221 CRM9250D iInitSetting to shield the corresponding
communication with cassette 12.
trouble box.
60222 CRM9250D NV return command error. Initialize the unit.
60223 CRM9250D Upper control panel returns command error. Initialize the unit.
Reset parameters or DRC to the
60230 CRM9250D DRC slot 1 setting does not match cassette.
corresponding slot.
Reset parameters or DRC to the
60231 CRM9250D DRC slot 2 setting does not match cassette.
corresponding slot.
Reset parameters or DRC to the
60232 CRM9250D DRC slot 3 setting does not match cassette.
corresponding slot.
Reset parameters or DRC to the
60233 CRM9250D DRC slot 4 setting does not match cassette.
corresponding slot.

417/931
State
Error Code Type Description Recommended Solution
Code

Reset parameters or DRC to the

60234 CRM9250D DRC slot 5 setting does not match cassette
corresponding slot.
Reset parameters or DRC to the
60235 CRM9250D DRC slot 6 setting does not match cassette.
corresponding slot.
cassette setup error (undefined parameter) in Reset parameters if the cassette information
the cassette setting instruction, cassette 1, is not successfully fetched while reading the
60236 CRM9250D
money box setting item, money box setting, money box information, the money box is
money box setting. not available.

In the money Box Settings instruction, there Reset parameters if the cassette information
was an error in the money Box 2 money Box is not successfully fetched while reading the
60237 CRM9250D
Settings entry (the parameters are not money box information, the money box is
defined). not available.

Reset parameters if the cassette information

cassette 3 money box setup item error in the
is not successfully fetched while reading the
60238 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

In the money box setup instruction, cassette 4
is not successfully fetched while reading the
60239 CRM9250D money box setup item error (parameters are
money box information, the money box is
not defined).
not available.

Reset parameters if the cassette information

cassette 5 money box setup item error in the
is not successfully fetched while reading the
60240 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 6 money box setup item error in the
is not successfully fetched while reading the
60241 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 7 money box setup item error in the
is not successfully fetched while reading the
60242 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 8 money box setup item error in the
is not successfully fetched while reading the
60243 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 9 money box setup item error in the
is not successfully fetched while reading the
60244 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

In the "money box setup" instruction, the
is not successfully fetched while reading the
60245 CRM9250D "money box settings" item error (undefined
money box information, the money box is
parameter) in cassette 10.
not available.

Reset parameters if the cassette information

cassette 11 money box setup item error in the
is not successfully fetched while reading the
60246 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 12 money box setup item error in the
is not successfully fetched while reading the
60247 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

418/931
State
Error Code Type Description Recommended Solution
Code

Reset parameters if the cassette information

cassette setup instruction, cassette 1, cassette
is not successfully fetched while reading the
60248 CRM9250D type setting error (cable interface is not
money box information, the money box is
connected, but set to operable property).
not available.

In the money box setup instruction, cassette Reset parameters if the cassette information
2, cassette type, is set incorrectly (cable is not successfully fetched while reading the
60249 CRM9250D
interface is not connected, but set to operable money box information, the money box is
property). not available.

cassette 3 money box type set error in the

Reset parameters if the cassette information
cassette setup command (cable interface is
is not successfully fetched while reading the
60250 CRM9250D not connected, but set to operable property)
money box information, the money box is
(the cable interface is not in place, but it is set
not available.
to an operable property).

Reset parameters if the cassette information

cassette setup instruction, cassette 4, cassette
is not successfully fetched while reading the
60251 CRM9250D type setting error (cable interface is not
money box information, the money box is
connected, but set to operable property).
not available.

Reset parameters if the cassette information

cassette 5 money box type set error in the
is not successfully fetched while reading the
60252 CRM9250D cassette setup command (cable interface is
money box information, the money box is
not connected but set to operable property).
not available.

cassette 6 money box type set error (cable

Reset parameters if the cassette information
interface is not in place but set to operable
is not successfully fetched while reading the
60253 CRM9250D property) in the money box setup command.
money box information, the money box is
(the cable interface is not connected, but it is
not available.
set to an operable property.).

Reset parameters if the cassette information

cassette 7 money box type set error (cable
is not successfully fetched while reading the
60254 CRM9250D interface is not in place but set to operable
money box information, the money box is
property) in the cassette setup command.
not available.

cassette 8 money box type setting error (cable

Reset parameters if the cassette information
interface is not in place but set to operable
is not successfully fetched while reading the
60255 CRM9250D property) in the cassette setup instruction. (the
money box information, the money box is
cable interface is not in place, but it is set to
not available
an operable property.).

Reset parameters if the cassette information

cassette 9 money box type set error in the
is not successfully fetched while reading the
60256 CRM9250D cassette setup command (cable interface is
money box information, the money box is
not connected but set to operable property).
not available.

Reset parameters if the cassette information

cassette 10 money box type set error in the
is not successfully fetched while reading the
60257 CRM9250D cassette setup command (cable interface is
money box information, the money box is
not connected but set to operable property).
not available.

Reset parameters if the cassette information

cassette 11 money box type set error in the
is not successfully fetched while reading the
60258 CRM9250D cassette setup command (cable interface is
money box information, the money box is
not connected but set to operable property).
not available.

Reset parameters if the cassette information

cassette 12 money box type set error (cable
is not successfully fetched while reading the
60259 CRM9250D interface is not in place but set to operable
money box information, the money box is
property) in the cassette setup command.
not available.

419/931
State
Error Code Type Description Recommended Solution
Code

Reset parameters if the cassette information

In the money box setup instruction, cassette
is not successfully fetched while reading the
60260 CRM9250D 1, money box type, is set incorrectly
money box information, the money box is
(parameters are not defined).
not available.

Reset parameters if the cassette information

cassette 2 money box type setting error in the
is not successfully fetched while reading the
60261 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 3 money box type setting error in the
is not successfully fetched while reading the
60262 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 4 money box type setting error in the
is not successfully fetched while reading the
60263 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 5 money box type setting error in the
is not successfully fetched while reading the
60264 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 6 money box type setting error in the
is not successfully fetched while reading the
60265 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 7 money box type setting error in the
is not successfully fetched while reading the
60266 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 8 money box type setting error in the
is not successfully fetched while reading the
60267 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 9 money box type set error in the
is not successfully fetched while reading the
60268 CRM9250D cassette setup instruction (parameters are not
money box information, the money box is
defined).
not available.

Reset parameters if the cassette information

cassette 10 money box type set error in the
is not successfully fetched while reading the
60269 CRM9250D cassette setup instruction (parameters not
money box information, the money box is
defined).
not available.

cassette 11 money box type set error in the

Reset parameters if the cassette information
cassette setup instruction (parameters are not
is not successfully fetched while reading the
60270 CRM9250D defined) in the cassette setting instruction, the
money box information, the money box is
cassette type is set incorrectly (the parameters
not available.
are not defined).

cassette 12 money box type set error in the

Reset parameters if the cassette information
cassette setup instruction (parameters are not
is not successfully fetched while reading the
60271 CRM9250D defined) in the cassette setting instruction, the
money box information, the money box is
cassette type is set incorrectly (the parameters
not available.
are not defined).

420/931
State
Error Code Type Description Recommended Solution
Code

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60272 CRM9250D cassette 1 "denomination" entry was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setting" instruction,
is not successfully fetched while reading the
60273 CRM9250D money box 2 "denomination" item is set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60274 CRM9250D cassette 3 "denomination" entry was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60275 CRM9250D cassette 4 "denomination" entry was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setup" instruction, the item is not successfully fetched while reading the
60276 CRM9250D
"denomination" in box 5 was set incorrectly. money box information, the money box is
not available.

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60277 CRM9250D money box 6 "denomination" item was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60278 CRM9250D cassette 7 "denomination" entry was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the money box setup instruction, the
is not successfully fetched while reading the
60279 CRM9250D cassette 8 denomination item was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60280 CRM9250D cassette 9 "denomination" entry was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

In the "money box setting" instruction, the
is not successfully fetched while reading the
60281 CRM9250D cassette 10 "denomination" item was set
money box information, the money box is
incorrectly.
not available.

Reset parameters if the cassette information

cassette 11 "denomination" item set error in is not successfully fetched while reading the
60282 CRM9250D
the "money box setting" instruction. money box information, the money box is
not available.

Reset parameters if the cassette information

In the money Box Settings instruction, the
is not successfully fetched while reading the
60283 CRM9250D money box 12 denomination item was set
money box information, the money box is
incorrectly.
not available.

421/931
State
Error Code Type Description Recommended Solution
Code

Reset parameters if the cassette information

In the cassette setup instruction, cassette 1,
is not successfully fetched while reading the
60284 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the money box setup instruction, cassette
is not successfully fetched while reading the
60285 CRM9250D 2, cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the cassette setup instruction, cassette 3,
is not successfully fetched while reading the
60286 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the cassette setting instruction, cassette 4,
is not successfully fetched while reading the
60287 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the cassette setup instruction, cassette 5,
is not successfully fetched while reading the
60288 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the money box setup instruction, cassette
is not successfully fetched while reading the
60289 CRM9250D 6, cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the cassette setup instruction, cassette 7,
is not successfully fetched while reading the
60290 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the money box setup instruction, cassette
is not successfully fetched while reading the
60291 CRM9250D 8, cassette type, and money box settings do
money box information, the money box is
not match.
not available.

Reset parameters if the cassette information

In the cassette setup instruction, cassette 9,
is not successfully fetched while reading the
60292 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the money box setup instruction, the
is not successfully fetched while reading the
60293 CRM9250D cassette 10, cassette type, does not match the
money box information, the money box is
cassette settings entry
not available.

Reset parameters if the cassette information

In the cassette setting instruction, cassette 11,
is not successfully fetched while reading the
60294 CRM9250D cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.

Reset parameters if the cassette information

In the money box setup instruction, cassette
is not successfully fetched while reading the
60295 CRM9250D 12, cassette type, does not match the cassette
money box information, the money box is
settings entry.
not available.
Error in NV mode setting when drawing
60300 CRM9250D Reset parameters.
money.
Error setting NV working mode while
60301 CRM9250D Reset parameters.
depositing.

422/931
State
Error Code Type Description Recommended Solution
Code

Error setting NV working mode when

60302 CRM9250D Reset parameters.
canceling deposit.
Action parameter setting error while
60303 CRM9250D Reset parameters.
withdrawing money.
60304 CRM9250D Action parameter setting error while saving. Reset parameters.
Cancel deposit return to work mode
60305 CRM9250D Reset parameters.
parameter setting error.
60306 CRM9250D Withdrawals in excess of permissible limits. Reset parameters.

The designated withdrawal box is not

60307 CRM9250D Reset parameters.
available or cannot be used as a note.

In the withdrawal instruction, "how to issue

60308 CRM9250D Reset parameters.
money" was set up incorrectly.
In a withdrawal instruction, the slot number is
not set logically with the number of notes
60309 CRM9250D Reset parameters.
issued or the slot number is not set
contiguously.
The deposit limit is set to exceed the
60310 CRM9250D Reset parameters.
maximum value.
The number of uncollectible denominations is
60311 CRM9250D Reset parameters.
set to exceed the allowed value.

Specify note from box 1, but cassette 1 cable

60320 CRM9250D Shielded cassette.
interface is not in place.

Specify note from box 2, but cassette 2 cable

60321 CRM9250D Shielded cassette.
interface is not in place.

Specify note from box 3, but cassette 3 cable

60322 CRM9250D Shielded cassette.
interface is not in place.

Specify note from cassette 4, but cassette 4

60323 CRM9250D Shielded cassette.
cable interface is not in place.

Specify note from box 5, but cassette 5 cable

60324 CRM9250D Shielded cassette.
interface is not in place.

Specify note from box 6, but cassette 6 cable

60325 CRM9250D Shielded cassette.
interface is not in place.

Specify note from cassette 7, but cassette 7

60326 CRM9250D Shielded cassette.
cable interface is not in place.

Specify note from box 8, but cassette 8 cable

60327 CRM9250D Shielded cassette.
interface is not in place.

Specify note from cassette 9, but cassette 9

60328 CRM9250D Shielded cassette.
cable interface is not in place.

Specify 10 notes from the cassette, but the 10

60329 CRM9250D Shielded cassette.
cable interface is not connected in place.
Specify 11 note from cassette, but the cable
60330 CRM9250D interface of cassette 11 is not connected in Shielded cassette.
place.
Specify 12 bills from cassette, but the 12
60331 CRM9250D Shielded cassette.
cable interface is not in place.
Specify note from cassette 1, but cassette 1 is
60332 CRM9250D Rematch notes.
empty.

423/931
State
Error Code Type Description Recommended Solution
Code

Specify note from box 2, but cassette 2 is

60333 CRM9250D Rematch notes.
empty.
Specify note from box 3, but cassette 3 is
60334 CRM9250D Rematch notes.
empty.
Specify note from cassette 4, but cassette 4 is
60335 CRM9250D Rematch notes.
empty.
Specify note from box 5, but cassette 5 is
60336 CRM9250D Rematch notes.
empty.
Money box 6 is specified, but cassette 6 is
60337 CRM9250D Rematch notes.
empty.
60338 CRM9250D cassette 7 is specified, but cassette 7 is empty. Rematch notes.
Money box 8 is specified, but cassette 8 is
60339 CRM9250D Rematch notes.
empty.
Specify note from box 9, but cassette 9 is
60340 CRM9250D Rematch notes.
empty.
Specify 10 bills from cassette, but cassette 10
60341 CRM9250D Rematch notes.
is empty.
Money box 11 is specified, but cassette 11 is
60342 CRM9250D Rematch notes.
empty.
Money box 12 is specified, but cassette 12 is
60343 CRM9250D Rematch notes.
empty.
Invalid movement parameters, reset (error
60350 CRM9250D Initialize the unit.
retry set).
Illegal movement parameters, reset (incorrect
60351 CRM9250D number of consecutive unqualified notes Initialize the unit.
allowed).
Illegal movement parameters, reset (incorrect
60352 CRM9250D number of accumulative unqualified notes Initialize the unit.
allowed).
Illegal movement parameters, reset (error
60353 CRM9250D Initialize the unit.
setting note width cap).
Illegal movement parameter, reset (note slope
60354 CRM9250D Initialize the unit.
parameter is set incorrectly).

Illegal movement parameter, reset (note

60355 CRM9250D Initialize the unit.
aperture parameter is set incorrectly).

Illegal movement parameter, reset (note

60356 CRM9250D Initialize the unit.
spacing parameter is set incorrectly).
Illegal movement parameter, reset (note width
60357 CRM9250D Initialize the unit.
lower limit set error).
Illegal movement parameters, reset (error
60358 CRM9250D Initialize the unit.
setting of note thickness cap).

Illegal movement parameters, reset (error

60359 CRM9250D Initialize the unit.
setting of note thickness limit).

Three unsuccessful initializations for

Specifies that notes are issued from box 1, but
60370 CRM9250D iInitSetting Shield corresponding to the
the cassette 1 has an exception in state 1.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 2, but
60371 CRM9250D iInitSetting Shield corresponding to the
the cassette 2 has an exception in state 1.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 3, but
60372 CRM9250D iInitSetting Shield corresponding to the
the cassette 3 has an exception of state 1.
failure of the money box.

424/931
State
Error Code Type Description Recommended Solution
Code

Three unsuccessful initializations for

Specify note from box 4, but cassette 4 has an
60373 CRM9250D iInitSetting Shield corresponding to the
exception in state 1.
failure of the money box

Three unsuccessful initializations for

Specify note from box 5, but cassette 5 has an
60374 CRM9250D iInitSetting Shield corresponding to the
exception to state 1.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 6, but
60375 CRM9250D iInitSetting Shield corresponding to the
the cassette 6 has an exception of state 1.
failure of the money box.

Three unsuccessful initializations for

Specify note from cassette 7, but cassette 7
60376 CRM9250D iInitSetting Shield corresponding to the
status 1 exception.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 8, but
60377 CRM9250D iInitSetting Shield corresponding to the
the cassette 8 has an exception of state 1.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 9, but
60378 CRM9250D iInitSetting Shield corresponding to the
the cassette 9 has an exception of state 1.
failure of the money box.

Three unsuccessful initializations for

Specifies 10 notes from the cassette, but the
60379 CRM9250D iInitSetting Shield corresponding to the
cassette 10 has an exception in state 1.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 11,
60380 CRM9250D iInitSetting Shield corresponding to the
but the cassette 11 has an exception of state 1.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 12, but cassette 12
60381 CRM9250D iInitSetting Shield corresponding to the
status 1 exception.
failure of the money box.

Three unsuccessful initializations for

Specifies that notes are issued from box 1, but
60382 CRM9250D iInitSetting Shield corresponding to the
the cassette 1 has an exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specify note to be issued from box 2, but
60383 CRM9250D iInitSetting Shield corresponding to the
cassette 2 has an exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 3, but cassette 3 has
60384 CRM9250D iInitSetting Shield corresponding to the
state 2 exception.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 4, but cassette 4 has an
60385 CRM9250D iInitSetting Shield corresponding to the
exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 5, but cassette 5 has an
60386 CRM9250D iInitSetting Shield corresponding to the
exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 6, but cassette 6 has an
60387 CRM9250D iInitSetting Shield corresponding to the
exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specify note from cassette 7, but cassette 7
60388 CRM9250D iInitSetting Shield corresponding to the
status 2 is abnormal.
failure of the money box.

425/931
State
Error Code Type Description Recommended Solution
Code

Three unsuccessful initializations for

Specify note from cassette 8, but cassette 8
60389 CRM9250D iInitSetting Shield corresponding to the
state 2 is abnormal.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 9, but cassette 9 has an
60390 CRM9250D iInitSetting Shield corresponding to the
exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specifies 10 bills from the cassette, but the
60391 CRM9250D iInitSetting Shield corresponding to the
cassette 10 has an exception in state 2.
failure of the money box.

Three unsuccessful initializations for

Specify money to be issued from box 11, but
60392 CRM9250D iInitSetting Shield corresponding to the
cassette 11 has an exception to state 2.
failure of the money box.

Three unsuccessful initializations for

Specify note from box 12, but cassette 12
60393 CRM9250D iInitSetting Shield corresponding to the
status 2 exception.
failure of the money box.
get Note Information instruction. Wrong
60400 CRM9250D Reset parameters.
input parameters.
60401 CRM9250D Parameter total length error. Reset parameters.
Money box priority setting error while
60402 CRM9250D Reset parameters.
depositing.
60403 CRM9250D Movement serial number length out of range. Reset parameters.

60404 CRM9250D All cassettees are made unavailable. Initialize the unit.
Software problems, please contact the
60410 CRM9250D Parameter setting error.
vendor.
Software problems, please contact the
60411 CRM9250D Function transfer parameter illegal.
vendor.
The upper part of the engine is not in place Initialize the unit, prompt to restore the
60412 CRM9250D
before the command is executed. movement.
Small opening after NT-R before execution of Initialize the unit, prompt to restore the
60413 CRM9250D
instruction. movement.
Hu module not in place before instruction Initialize the unit, prompt to restore the
60414 CRM9250D
execution. movement.
The NT-R module was not in place before the Initialize the unit, prompt to restore the
60415 CRM9250D
instruction was executed. movement.
notes separating rear channel is opened before Initialize the unit, prompt to restore the
60416 CRM9250D
command excution movement.
The lower part of the engine is not in place Initialize the unit, prompt to restore the
60417 CRM9250D
before the instruction is executed. movement.
The gate was not closed before the
60418 CRM9250D Initialize the unit.
instructions were carried out.
During instruction execution, the upper part Initialize the unit, prompt to restore the
60419 CRM9250D
of the engine is pulled out. movement.
Initialize the unit, prompt to restore the
60420 CRM9250D Flip after NT-R during instruction execution.
movement.
The Hu module is pulled during instruction Initialize the unit, prompt to restore the
60421 CRM9250D
execution. movement.
The NT-R module was not in place during the Initialize the unit, prompt to restore the
60422 CRM9250D
execution of the instruction. movement.
notes separating rear channel is opened Initialize the unit, prompt to restore the
60423 CRM9250D
during command execution movement.

426/931
State
Error Code Type Description Recommended Solution
Code

During instruction execution, the lower part Initialize the unit, prompt to restore the
60424 CRM9250D
of the engine is pulled out movement.
During the execution of the instructions, the
60425 CRM9250D Initialize the unit.
gate is opened.
60430 CRM9250D NV communication command timeout. Initialize the unit.

60431 CRM9250D Sensor state timeout for reading NV. Initialize the unit.
60432 CRM9250D Read NV version number timeout. Initialize the unit.
60433 CRM9250D Set the NV's work mode timeout. Initialize the unit.
60434 CRM9250D Gets the NV's work mode timeout. Initialize the unit.
60435 CRM9250D Enable / disable NV communication timeout. Initialize the unit.
Take the count results of each part of the NV
60436 CRM9250D Initialize the unit
to timeout.
60437 CRM9250D Timeout for taking NV's self-test results. Initialize the unit.
60438 CRM9250D Clear OCR image timeout for NV. Initialize the unit.
60439 CRM9250D Read NV note identification type timeout. Initialize the unit.

Verify NV compatibility with master board

60440 CRM9250D Initialize the unit.
version communication timeout.
60441 CRM9250D Read NV voltage value timeout. Initialize the unit.
Reading NV Self-Calibration K value
60442 CRM9250D Initialize the unit.
timeout.
60443 CRM9250D Reset NV communication timeout. Initialize the unit.
Setting NV Workflow Communication
60444 CRM9250D Initialize the unit.
timeout.
Clear NV level sensor count communication
60445 CRM9250D Initialize the unit.
timeout.
60446 CRM9250D Failed to clear NV level sensor count. Initialize the unit.
Shut down and reupdate the matching
60447 CRM9250D NV incompatible with master board version.
version.
Setting NV Identification processing
60448 CRM9250D Initialize the unit.
Information Communication timeout.
60449 CRM9250D Read NV note recognition error. Initialize the unit.
60450 CRM9250D Error setting thickness zero mode. Initialize the unit.
60451 CRM9250D Error setting thickness calibration mode. Initialize the unit.
60452 CRM9250D Error setting NV working mode. Initialize the unit.
60453 CRM9250D Reset NV failed. Initialize the unit.
60454 CRM9250D Qing OCR failed. Initialize the unit.
There is not enough money to calculate the
60455 CRM9250D Initialize the unit.
thickness
Error setting withdrawal level when setting
60456 CRM9250D Initialize the unit.
NV algorithm to process information.

Error in setting OCR recognition mode when

60457 CRM9250D Initialize the unit.
setting NV algorithm to process information.

Error setting OCR category while setting NV

60458 CRM9250D Initialize the unit.
algorithm to process information.
Error setting of movement speed parameter
60459 CRM9250D when setting NV algorithm to process Initialize the unit.
information.

427/931
State
Error Code Type Description Recommended Solution
Code

60460 CRM9250D NV self-test result failed (unknown error). Initialize the unit.
60461 CRM9250D NV abnormal note. Initialize the unit.
60462 CRM9250D SNV- Code Update error. Initialize the unit.
SNV-DSP automatically adjusts CIS1
60463 CRM9250D Initialize the unit.
brightness error modify April 15, 2015.

60464 CRM9250D SNV-DSP configuration error CIS1 AD9822. Initialize the unit.

60465 CRM9250D OCR template anomaly of SNV-DSP. Initialize the unit.

60466 CRM9250D SNV-NV upper lid open. Initialize the unit.
60467 CRM9250D SNV-NV fan error. Initialize the unit.
SNV-DSP automatically adjusts CIS2
60468 CRM9250D Initialize the unit.
brightness error.
60469 CRM9250D SNV-DSP configuration error CIS2 AD9822. Initialize the unit.
60470 CRM9250D SNV- other mistakes. Initialize the unit.
60471 CRM9250D SNV-CIS1 setup failed. Initialize the unit.
60472 CRM9250D SNV-CIS2 setup failed. Initialize the unit.
60473 CRM9250D SNV-CIS1 CIS2 setup failed. Initialize the unit.
60474 CRM9250D The value of thickness K is out of range. Initialize the unit.

60475 CRM9250D The first time a zero value exception is read. Initialize the unit.
60476 CRM9250D Second reading zero exception. Initialize the unit.
Zero abnormal, thickness channel may have
60477 CRM9250D Initialize the unit.
notes.
60478 CRM9250D Two reads of zero are inconsistent. Initialize the unit.
The counting of NV sensors is inconsistent at
60479 CRM9250D Initialize the unit.
all levels.
60480 CRM9250D Maximum NV first-level sensor count. Initialize the unit.

60481 CRM9250D Maximum NV secondary sensor count. Initialize the unit.

60482 CRM9250D Maximum NV third level sensor count. Initialize the unit.

60483 CRM9250D Maximum NV fourth level sensor count. Initialize the unit.

60484 CRM9250D Maximum count of NV UV sensors. Initialize the unit.

60485 CRM9250D First row, fourth sensor anomaly. Initialize the unit.
60486 CRM9250D Second row left sensor anomaly. Initialize the unit.
60487 CRM9250D Third row left sensor anomaly. Initialize the unit.
60488 CRM9250D Fourth row left sensor anomaly. Initialize the unit.
60489 CRM9250D First row, third sensor anomaly. Initialize the unit.
60490 CRM9250D Second row intermediate sensor anomaly. Initialize the unit.

60491 CRM9250D Third row intermediate sensor anomaly. Initialize the unit.

60492 CRM9250D Fourth row intermediate sensor anomaly. Initialize the unit.

60493 CRM9250D First row left, middle sensor anomaly. Initialize the unit.

60494 CRM9250D Second row left, middle sensor anomaly. Initialize the unit.

60495 CRM9250D Third row left, middle sensor anomaly. Initialize the unit.

60496 CRM9250D Fourth row left, middle sensor anomaly. Initialize the unit.

428/931
State
Error Code Type Description Recommended Solution
Code

60497 CRM9250D First row right sensor anomaly. Initialize the unit.
60498 CRM9250D Second row right sensor anomaly. Initialize the unit.
60499 CRM9250D Third row right sensor anomaly. Initialize the unit.
60500 CRM9250D Fourth row right sensor anomaly. Initialize the unit.
60501 CRM9250D First row, second sensor anomaly. Initialize the unit.
60502 CRM9250D Row two, sixth sensor anomaly. Initialize the unit.
60503 CRM9250D Third row left, right sensor anomalies. Initialize the unit.

60504 CRM9250D Fourth row left, right sensor anomalies. Initialize the unit.
60505 CRM9250D 1st row, first sensor anomaly. Initialize the unit.
60506 CRM9250D Row two, fifth sensor anomaly. Initialize the unit.
60507 CRM9250D Third row middle, right side sensor anomaly. Initialize the unit.
Fourth row middle and right sensor
60508 CRM9250D Initialize the unit.
anomalies.
First row left, middle and right sensor
60509 CRM9250D Initialize the unit.
anomalies.
Second row left, middle and right sensor
60510 CRM9250D Initialize the unit.
anomalies.
Third row left, middle and right sensor
60511 CRM9250D Initialize the unit.
anomalies.
Fourth row left, center and right sensor
60512 CRM9250D Initialize the unit.
anomalies.
60513 CRM9250D No row 1 sensor information returned. Initialize the unit.

60514 CRM9250D No row 2 sensor information returned. Initialize the unit.

60515 CRM9250D No row 3 sensor information returned. Initialize the unit.

60516 CRM9250D Row 4 sensor information not returned. Initialize the unit.
60517 CRM9250D Row 2 sensor receiver anomaly. Initialize the unit.
60518 CRM9250D Row 1 sensor receiver anomaly. Initialize the unit.
CIS1 location suspected to contain notes /
60519 CRM9250D Initialize the unit.
note stuck.
CIS2 location suspected to contain notes /
60520 CRM9250D Initialize the unit.
note stuck.
60521 CRM9250D CIS1 CIS2 note stuck. Initialize the unit.
Setting NV algorithm to handle setting
60522 CRM9250D Reconfigure deposit parameters.
currency Information errors.
60530 CRM9250D Log erasure failure. Initialize the unit.
60531 CRM9250D Log data read failed. Initialize the unit.
60532 CRM9250D Log data write failure. Initialize the unit.
60533 CRM9250D Log index erasure failed. Initialize the unit.
60534 CRM9250D Log index data read failed. Initialize the unit.
60535 CRM9250D Log index data write failure. Initialize the unit.
60536 CRM9250D Log input parameter error. Initialize the unit
60537 CRM9250D Log packet length overflow. Initialize the unit.
60540 CRM9250D cassette 1 program failed to download online. Try again twice.

60541 CRM9250D cassette 2 program failed to download online. Try again twice.

60542 CRM9250D cassette 3 program failed to download online. Try again twice.

60543 CRM9250D cassette 4 program failed to download online. Try again twice.

60544 CRM9250D cassette 5 program failed to download online. Try again twice.

429/931
State
Error Code Type Description Recommended Solution
Code

60545 CRM9250D cassette 6 program failed to download online. Try again twice.

60546 CRM9250D cassette 7 program failed to download online. Try again twice.

60547 CRM9250D cassette 8 program failed to download online. Try again twice.

60548 CRM9250D cassette 9 program failed to download online. Try again twice.
cassette 10 program failed to download
60549 CRM9250D Try again twice.
online.
cassette 11 program failed to download
60550 CRM9250D Try again twice.
online.
cassette 12 program failed to download
60551 CRM9250D Try again twice.
online.
Failed to write money box 1 case of memory Try to fail three times, do iInitSetting to
60552 CRM9250D
information shield the corresponding trouble box.

Failed to write money box 2 boxes of Try to fail three times, do iInitSetting to
60553 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 3 boxes of Try to fail three times, do iInitSetting to
60554 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 4 boxes of Try to fail three times, do iInitSetting to
60555 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 5 boxes of Try to fail three times, do iInitSetting to
60556 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 6 boxes of Try to fail three times, do iInitSetting to
60557 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 7 boxes of Try to fail three times, do iInitSetting to
60558 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 8 boxes of Try to fail three times, do iInitSetting to
60559 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 9 boxes of Try to fail three times, do iInitSetting to
60560 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 10 boxes of Try to fail three times, do iInitSetting to
60561 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 11 boxes of Try to fail three times, do iInitSetting to
60562 CRM9250D
memory information. shield the corresponding trouble box.

Failed to write money box 12 boxes of Try to fail three times, do iInitSetting to
60563 CRM9250D
memory information. shield the corresponding trouble box.

Failed to read money box 1 box of memory Try to fail three times, do iInitSetting to
60564 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 2 boxes of memory Try to fail three times, do iInitSetting to
60565 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 3 boxes of memory Try to fail three times, do iInitSetting to
60566 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 4 boxes of memory Try to fail three times, do iInitSetting to
60567 CRM9250D
information. shield the corresponding trouble box.

430/931
State
Error Code Type Description Recommended Solution
Code

Failed to read money box 5 boxes of memory Try to fail three times, do iInitSetting to
60568 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 6 boxes of memory Try to fail three times, do iInitSetting to
60569 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 7 boxes of memory Try to fail three times, do iInitSetting to
60570 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 8 boxes of memory Try to fail three times, do iInitSetting to
60571 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 9 boxes of memory Try to fail three times, do iInitSetting to
60572 CRM9250D
information. shield the corresponding trouble box.

Failed to read money box 10 boxes of Try to fail three times, do iInitSetting to
60573 CRM9250D
memory information. shield the corresponding trouble box.

Failed to read money box 11 boxes of Try to fail three times, do iInitSetting to
60574 CRM9250D
memory information. shield the corresponding trouble box.

Failed to read money box 12 boxes of Try to fail three times, do iInitSetting to
60575 CRM9250D
memory information. shield the corresponding trouble box.
60576 CRM9250D Special parameter read failed. Initialize the unit.
60577 CRM9250D Special parameter write failure. Initialize the unit.
60578 CRM9250D Special parameter check error. Initialize the unit.
60579 CRM9250D Process parameter read failed. Initialize the unit.
60580 CRM9250D Process parameter write failure. Initialize the unit.
60581 CRM9250D Process parameter check failed. Initialize the unit.
The checkout of writing money box
60582 CRM9250D Initialize the unit.
information parameter failed.
60583 CRM9250D Movement sequence number read failed. Initialize the unit.

60584 CRM9250D Block sequence number failed to write. Initialize the unit

Read the money box 1 information check Try to fail three times, do iInitSetting to
60590 CRM9250D
error. shield the corresponding trouble box.

Read the money box 2 information check Try to fail three times, do iInitSetting to
60591 CRM9250D
error. shield the corresponding trouble box.

Try to fail three times, do iInitSetting to

60592 CRM9250D Read cassette 3 information check error.
shield the corresponding trouble box.

Read the money box 4 information check Try to fail three times, do iInitSetting to
60593 CRM9250D
error. shield the corresponding trouble box.

Try to fail three times, do iInitSetting to

60594 CRM9250D Check error reading cassette 5 information.
shield the corresponding trouble box.

Read the money box 6 information check Try to fail three times, do iInitSetting to
60595 CRM9250D
error. shield the corresponding trouble box.

Try to fail three times, do iInitSetting to

60596 CRM9250D Read cassette 7 information check error.
shield the corresponding trouble box.

Read the money box 8 information check Try to fail three times, do iInitSetting to
60597 CRM9250D
error. shield the corresponding trouble box.

Read the money box 9 information check Try to fail three times, do iInitSetting to
60598 CRM9250D
error. shield the corresponding trouble box.

431/931
State
Error Code Type Description Recommended Solution
Code

Check error reading money box 10 Try to fail three times, do iInitSetting to
60599 CRM9250D
information. shield the corresponding trouble box.

Read the money box 11 information check Try to fail three times, do iInitSetting to
60600 CRM9250D
error. shield the corresponding trouble box.

Check error reading money box 12 Try to fail three times, do iInitSetting to
60601 CRM9250D
information. shield the corresponding trouble box.
Illegal setting of "DC money Box currency"
60602 CRM9250D Reset to the correct format.
in RC1.
Illegal setting of "DC money box currency" in
60603 CRM9250D Reset to the correct format.
RC2.
Illegal setting of "DC money box currency" in
60604 CRM9250D Reset to the correct format.
RC3.
Illegal setting of "DC money box currency" in
60605 CRM9250D Reset to the correct format.
RC4.
Illegal "DC money Box currency" setting in
60606 CRM9250D Reset to the correct format.
RC5.
Illegal setting of "DC money Box currency"
60607 CRM9250D Reset to the correct format.
in RC6.
Illegal "DC money Box currency" setting in
60608 CRM9250D Reset to the correct format.
RC7.
Illegal setting of "DC money Box currency"
60609 CRM9250D Reset to the correct format.
in RC8.
Illegal "DC money Box currency" setting in
60610 CRM9250D Reset to the correct format.
RC9.
Illegal "DC money Box currency" setting in
60611 CRM9250D Reset to the correct format.
RC10.
Illegal "DC money Box currency" setting in
60612 CRM9250D Reset to the correct format.
RC11.
Illegal "DC money Box currency" setting in
60613 CRM9250D Reset to the correct format.
RC12.
The cassette type prefetched slot 1 does not Reset the cassette type DC or RC for the slot
60614 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 2 does not Reset the cassette type DC or RC for the slot
60615 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 3 does not Reset the cassette type DC or RC for the slot
60616 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 4 does not Reset the cassette type DC or RC for the slot
60617 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 5 does not Reset the cassette type DC or RC for the slot
60618 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 6 does not Reset the cassette type DC or RC for the slot
60619 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 7 does not Reset the cassette type DC or RC for the slot
60620 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 8 does not Reset the cassette type DC or RC for the slot
60621 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 9 does not Reset the cassette type DC or RC for the slot
60622 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 10 does not Reset the cassette type DC or RC for the slot
60623 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 11 does not Reset the cassette type DC or RC for the slot
60624 CRM9250D
match the actual type. being retrieved.
The cassette type prefetched slot 12 does not Reset the cassette type DC or RC for the slot
60625 CRM9250D
match the actual type. being retrieved.
The firmware version of the upper control
Shut down and reupdate the matching
60640 CRM9250D panel and the main control board does not
version.
match.
60641 CRM9250D note queue pointer overflow. Initialize the unit.
60642 CRM9250D note queue pointer mismatch. Initialize the unit.

432/931
State
Error Code Type Description Recommended Solution
Code

60643 CRM9250D Error code table reading error. Initialize the unit.
60644 CRM9250D Array function operation error. Initialize the unit.
60645 CRM9250D Sensor dimming timeout. Initialize the unit.
Movement shutdown service, cleaning is
60646 CRM9250D Initializing movement, cleaning machine
required.
Cancellation of deposit failed and execution Advise bank to dispose of or clean machine
60647 CRM9250D
cannot continue. on request.
Timeout waiting for "auto adjust cassette 1 Try to fail three times, do iInitSetting to
60660 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 2 Try to fail three times, do iInitSetting to
60661 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 3 Try to fail three times, do iInitSetting to
60662 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 4 Try to fail three times, do iInitSetting to
60663 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 5 Try to fail three times, do iInitSetting to
60664 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 6 Try to fail three times, do iInitSetting to
60665 CRM9250D
sensor luminous level" to return result shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 7 Try to fail three times, do iInitSetting to
60666 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 8 Try to fail three times, do iInitSetting to
60667 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 9 Try to fail three times, do iInitSetting to
60668 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 10 Try to fail three times, do iInitSetting to
60669 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 11 Try to fail three times, do iInitSetting to
60670 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Timeout waiting for "auto adjust cassette 12 Try to fail three times, do iInitSetting to
60671 CRM9250D
sensor luminous level" to return result. shield the corresponding trouble box.

Waiting for cassette command to execute Try to fail three times, do iInitSetting to
60672 CRM9250D
return result timeout. shield the corresponding trouble box.

Timeout waiting for cassette 1 command to Try to fail three times, do iInitSetting to
60673 CRM9250D
execute return result. shield the corresponding trouble box.

Timeout waiting for cassette 2 command to Try to fail three times, do iInitSetting to
60674 CRM9250D
execute return result. shield the corresponding trouble box.

Timeout waiting for cassette 3 command to Try to fail three times, do iInitSetting to
60675 CRM9250D
execute return result. shield the corresponding trouble box.

Timeout waiting for cassette 4 command to Try to fail three times, do iInitSetting to
60676 CRM9250D
execute return result. shield the corresponding trouble box.

Waiting for box 5 command to execute return Try to fail three times, do iInitSetting to
60677 CRM9250D
result timeout. shield the corresponding trouble box.

433/931
State
Error Code Type Description Recommended Solution
Code

Waiting for box 6 command to execute return Try to fail three times, do iInitSetting to
60678 CRM9250D
result timeout. shield the corresponding trouble box.

Timeout waiting for cassette 7 command to Try to fail three times, do iInitSetting to
60679 CRM9250D
return results. shield the corresponding trouble box.

Waiting for box 8 command to execute return Try to fail three times, do iInitSetting to
60680 CRM9250D
result timeout. shield the corresponding trouble box.

Timeout waiting for cassette 9 command to Try to fail three times, do iInitSetting to
60681 CRM9250D
execute return result. shield the corresponding trouble box.

Timeout waiting for cassette 10 command to Try to fail three times, do iInitSetting to
60682 CRM9250D
execute return result. shield the corresponding trouble box.

Timeout waiting for cassette 11 command to Try to fail three times, do iInitSetting to
60683 CRM9250D
execute return result. shield the corresponding trouble box.

Timeout waiting for cassette 12 command to Try to fail three times, do iInitSetting to
60684 CRM9250D
return results. shield the corresponding trouble box.
Wait for upper control panel command
60698 CRM9250D Initialize the unit.
timeout.
Wait for DRC driver board command
60699 CRM9250D Initialize the unit.
timeout.
60700 CRM9250D Sensor dirty SNF01 or damaged. Initialize the unit.
60701 CRM9250D Sensor SNF02 dirty or damaged. Initialize the unit
60702 CRM9250D Sensor SNF03 dirty or damaged. Initialize the unit.
60703 CRM9250D Sensor SNF04 dirty or damaged. Initialize the unit.
60704 CRM9250D Sensor SNF05 dirty or damaged. Initialize the unit.
60705 CRM9250D Sensor SNI01 dirty or damaged. Initialize the unit.
60706 CRM9250D Sensor SNI02 dirty or damaged. Initialize the unit.
60707 CRM9250D Sensor SNT01 dirty or damaged. Initialize the unit.
60708 CRM9250D Sensor SNT02 dirty or damaged. Initialize the unit.
60709 CRM9250D Sensor SNT03 dirty or damaged. Initialize the unit.
60710 CRM9250D Sensor SNT04 dirty or damaged. Initialize the unit.
60711 CRM9250D Sensor SNT05 dirty or damaged. Initialize the unit.
60712 CRM9250D Sensor SNT06 dirty or damaged. Initialize the unit.
60713 CRM9250D Sensor SNT07 dirty or damaged. Initialize the unit.
60714 CRM9250D Sensor SNT08 dirty or damaged. Initialize the unit.
60715 CRM9250D Sensor SNT09 dirty or damaged. Initialize the unit.
60716 CRM9250D Sensor SNT10 dirty or damaged. Initialize the unit.
60717 CRM9250D Sensor SNT11 dirty or damaged. Initialize the unit.
60718 CRM9250D Sensor SCC01 dirty or damaged. Initialize the unit.
60719 CRM9250D Sensor SCC02 dirty or damaged. Initialize the unit.
60720 CRM9250D Sensor SCC03 dirty or damaged. Initialize the unit.
60721 CRM9250D Sensor RC1SR01 dirty or damaged. Initialize the unit.

60722 CRM9250D Sensor RC1SR02 dirty or damaged. Initialize the unit.

60723 CRM9250D Sensor RC1SR03 dirty or damaged. Initialize the unit.

60724 CRM9250D Sensor RC1SR04 dirty or damaged. Initialize the unit.

60725 CRM9250D Sensor RC1SR05 dirty or damaged. Initialize the unit.

60726 CRM9250D Sensor RC2SR01 dirty or damaged. Initialize the unit.

434/931
State
Error Code Type Description Recommended Solution
Code

60727 CRM9250D Sensor RC2SR02 dirty or damaged. Initialize the unit.

60728 CRM9250D Sensor RC2SR03 dirty or damaged. Initialize the unit.

60729 CRM9250D Sensor RC2SR04 dirty or damaged. Initialize the unit.

60730 CRM9250D Sensor RC2SR05 dirty or damaged. Initialize the unit.

60731 CRM9250D Sensor RC3SR01 dirty or damaged. Initialize the unit.

60732 CRM9250D Sensor RC3SR02 dirty or damaged. Initialize the unit.

60733 CRM9250D Sensor RC3SR03 dirty or damaged. Initialize the unit.

60734 CRM9250D Sensor RC3SR04 dirty or damaged. Initialize the unit.

60735 CRM9250D Sensor RC3SR05 dirty or damaged. Initialize the unit.

60736 CRM9250D Sensor RC4SR01 dirty or damaged. Initialize the unit.

60737 CRM9250D Sensor RC4SR02 dirty or damaged. Initialize the unit.

60738 CRM9250D Sensor RC4SR03 dirty or damaged. Initialize the unit.

60739 CRM9250D Sensor RC4SR04 dirty or damaged. Initialize the unit.

60740 CRM9250D Sensor RC4SR05 dirty or damaged. Initialize the unit.

60741 CRM9250D Sensor RC5SR01 dirty or damaged. Initialize the unit.

60742 CRM9250D Sensor RC5SR02 dirty or damaged. Initialize the unit.

60743 CRM9250D Sensor RC5SR03 dirty or damaged. Initialize the unit.

60744 CRM9250D Sensor RC5SR04 dirty or damaged. Initialize the unit.

60745 CRM9250D Sensor RC5SR05 dirty or damaged. Initialize the unit.

60746 CRM9250D Sensor RC6SR01 dirty or damaged. Initialize the unit.

60747 CRM9250D Sensor RC6SR02 dirty or damaged. Initialize the unit.

60748 CRM9250D Sensor RC6SR03 dirty or damaged. Initialize the unit.

60749 CRM9250D Sensor RC6SR04 dirty or damaged. Initialize the unit.

60750 CRM9250D Sensor RC6SR05 dirty or damaged. Initialize the unit.

60751 CRM9250D Sensor RC7SR01 dirty or damaged. Initialize the unit.

60752 CRM9250D Sensor RC7SR02 dirty or damaged. Initialize the unit.

60753 CRM9250D Sensor RC7SR03 dirty or damaged. Initialize the unit.

60754 CRM9250D Sensor RC7SR04 dirty or damaged. Initialize the unit.

60755 CRM9250D Sensor RC7SR05 dirty or damaged. Initialize the unit.

60756 CRM9250D Sensor RC8SR01 dirty or damaged. Initialize the unit.

60757 CRM9250D Sensor RC8SR02 dirty or damaged. Initialize the unit.

435/931
State
Error Code Type Description Recommended Solution
Code

60758 CRM9250D Sensor RC8SR03 dirty or damaged. Initialize the unit.

60759 CRM9250D Sensor RC8SR04 dirty or damaged. Initialize the unit.

60760 CRM9250D Sensor RC8SR05 dirty or damaged. Initialize the unit.

60761 CRM9250D Sensor RC9SR01 dirty or damaged Initialize the unit.
60762 CRM9250D Sensor RC9SR02 dirty or damaged. Initialize the unit

60763 CRM9250D Sensor RC9SR03 dirty or damaged. Initialize the unit.

60764 CRM9250D Sensor RC9SR04 dirty or damaged. Initialize the unit.

60765 CRM9250D Sensor RC9SR05 dirty or damaged. Initialize the unit.

60766 CRM9250D Sensor RC10SR01 dirty or damaged. Initialize the unit.

60767 CRM9250D Sensor RC10SR02 dirty or damaged. Initialize the unit.

60768 CRM9250D Sensor RC10SR03 dirty or damaged. Initialize the unit.

60769 CRM9250D Sensor RC10SR04 dirty or damaged. Initialize the unit.

60770 CRM9250D Sensor RC10SR05 dirty or damaged. Initialize the unit.

60771 CRM9250D Sensor RC11SR01 dirty or damaged. Initialize the unit.

60772 CRM9250D Sensor RC11SR02 dirty or damaged. Initialize the unit.

60773 CRM9250D Sensor RC11SR03 dirty or damaged. Initialize the unit.

60774 CRM9250D Sensor RC11SR04 dirty or damaged. Initialize the unit.

60775 CRM9250D Sensor RC11SR05 dirty or damaged. Initialize the unit.

60776 CRM9250D Sensor RC12SR01 dirty or damaged. Initialize the unit.

60777 CRM9250D Sensor RC12SR02 dirty or damaged. Initialize the unit.

60778 CRM9250D Sensor RC12SR03 dirty or damaged. Initialize the unit.

60779 CRM9250D Sensor RC12SR04 dirty or damaged. Initialize the unit.

60780 CRM9250D Sensor RC12SR05 dirty or damaged. Initialize the unit.

60790 CRM9250D Failed to set sensor dimming. Initialize the unit.
Initialize the unit, try to fail three times, do
60791 CRM9250D RC sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
The money box is busy when the RC sensor
60792 CRM9250D iInitSetting to shield the corresponding
is dimmed.
trouble box.
Initialize the unit, try to fail three times, do
60800 CRM9250D RC1 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60801 CRM9250D RC2 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60802 CRM9250D RC3 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.

436/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

60803 CRM9250D RC4 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60804 CRM9250D RC5 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60805 CRM9250D Dimming failure of RC6 sensor. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60806 CRM9250D RC7 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60807 CRM9250D RC8 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60808 CRM9250D RC9 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60809 CRM9250D RC10 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60810 CRM9250D RC11 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60811 CRM9250D RC12 sensor dimming failure. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
The money box is busy when the RC1 sensor
60812 CRM9250D iInitSetting to shield the corresponding
is dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC2 sensor is
60813 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC3 sensor is
60814 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC4 sensor is
60815 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC5 sensor is
60816 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC6 sensor is
60817 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC7 sensor is
60818 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC8 sensor is
60819 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC8 sensor is
60820 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC10 sensor is
60821 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC11 sensor is
60822 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box.
Initialize the unit, try to fail three times, do
The cassette is busy when the RC12 sensor is
60823 CRM9250D iInitSetting to shield the corresponding
dimmed.
trouble box

437/931
State
Error Code Type Description Recommended Solution
Code

notes separating motor error, no rotation is

60830 CRM9250D Initialize the unit.
detected during motor working

Brushless motor failure, motor running

60831 CRM9250D Initialize the unit.
without detection of motor rotation.

Ct channel motor 1 failure, motor running

60832 CRM9250D Initialize the unit.
without detection of motor rotation.

Ct channel motor 2 failure, motor running

60833 CRM9250D Initialize the unit.
without detection of motor rotation.
60834 CRM9250D Motor other errors. Initialize the unit.
Initialize the unit, try to fail three times, do
cassette 1 notes separating motor error, no
60840 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 2 notes separating motor error, no
60841 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 3 notes separating motor error, no
60842 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 4 notes separating motor error, no
60843 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 5 notes separating motor error, no
60844 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 6 notes separating motor error, no
60845 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 7 notes separating motor error, no
60846 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 8 notes separating motor error, no
60847 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 9 notes separating motor error, no
60848 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 10 notes separating motor error, no
60849 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 11 notes separating motor error, no
60850 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
cassette 12 notes separating motor error, no
60851 CRM9250D iInitSetting to shield the corresponding
rotation is detected during motor working
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC1 note pressing board in the
60852 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC2 note pressing board in the
60853 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure in the process of pressing note board
60854 CRM9250D iInitSetting to shield the corresponding
with RC3.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC4 note pressing board in the
60855 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC5 note pressing board in the
60856 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.

438/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

Failure of RC6 note pressing board in the
60857 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC7 note pressing board in the
60858 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC8 note pressing board in the
60859 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC9 note pressing board in the
60860 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC10 note pressing board in the
60861 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC11 note pressing board in the
60862 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC12 note pressing board in the
60863 CRM9250D iInitSetting to shield the corresponding
process of pressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC1 note pressing board in the
60864 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC2 note pressing board in the
60865 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure in the process of pressing note board
60866 CRM9250D iInitSetting to shield the corresponding
with RC3.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC4 note pressing board in the
60867 CRM9250D iInitSetting to shield the corresponding
process of downcompressing
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC5 note pressing board in the
60868 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC6 note pressing board in the
60869 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC7 note pressing board in the
60870 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC8 note pressing board in the
60871 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC9 note pressing board in the
60872 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC10 note pressing board in the
60873 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC11 note pressing board in the
60874 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
Failure of RC12 note pressing board in the
60875 CRM9250D iInitSetting to shield the corresponding
process of downcompressing.
trouble box.
Initialize the unit, try to fail three times, do
60876 CRM9250D RC1 wing wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60877 CRM9250D RC2 wing wheel reset timeout. iInitSetting to shield the corresponding
trouble box

439/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

60878 CRM9250D RC3 wing wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60879 CRM9250D RC4 wing wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60880 CRM9250D RC5 wing wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60881 CRM9250D RC6 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60882 CRM9250D RC7 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60883 CRM9250D RC8 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60884 CRM9250D RC9 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60885 CRM9250D RC10 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60886 CRM9250D RC11 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
Initialize the unit, try to fail three times, do
60887 CRM9250D RC12 Wheel reset timeout. iInitSetting to shield the corresponding
trouble box.
SNF01 sensor damaged or cable not
60911 CRM9250D Initialize the unit.
connected.
Sensor SNF02 failure or receiver cable not
60912 CRM9250D Initialize the unit.
connected.
Sensor SNF03 failure or receiver cable not
60913 CRM9250D Initialize the unit.
connected.
Sensor SNF04 failure or receiver cable not
60914 CRM9250D Initialize the unit.
connected.
Sensor SNF05 failure or receiver cable not
60915 CRM9250D Initialize the unit.
connected.
Sensor SNI01 failure or receiver cable not
60916 CRM9250D Initialize the unit.
connected.
Sensor SNI02 failure or receiver cable not
60917 CRM9250D Initialize the unit.
connected.
Sensor SNT01 failure or receiver cable not
60918 CRM9250D Initialize the unit.
connected.
Sensor SNT02 failure or receiver cable not
60919 CRM9250D Initialize the unit.
connected.
Sensor SNT03 failure or receiver cable not
60920 CRM9250D Initialize the unit.
connected.
Sensor SNT04 failure or receiver cable not
60921 CRM9250D Initialize the unit.
connected.
Sensor SNT05 failure or receiver cable not
60922 CRM9250D Initialize the unit.
connected.
Sensor SNT06 failure or receiver cable not
60923 CRM9250D Initialize the unit.
connected.
Sensor SNT07 failure or receiver cable not
60924 CRM9250D Initialize the unit.
connected.
Sensor SNT08 failure or receiver cable not
60925 CRM9250D Initialize the unit.
connected.
Sensor SNT09 failure or receiver cable not
60926 CRM9250D Initialize the unit.
connected.

440/931
State
Error Code Type Description Recommended Solution
Code

Sensor SNT10 failure or receiver cable not

60927 CRM9250D Initialize the unit.
connected.
Sensor SNT11 failure or receiver cable not
60928 CRM9250D Initialize the unit.
connected.
Sensor SCC01 failure or receiver cable not
60929 CRM9250D Initialize the unit.
connected.
Sensor SCC02 failure or receiver cable not
60930 CRM9250D Initialize the unit.
connected.
Sensor SCC03 failure or receiver cable not
60931 CRM9250D Initialize the unit.
connected.
Initialize the unit, try to fail three times, do
Sensor RC1SR01 failure or receiver cable not
60932 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC1SR02 failure or receiver cable not
60933 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC1SR03 failure or receiver cable not
60934 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC1SR04 failure or receiver cable not
60935 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC1SR05 failure or receiver cable not
60936 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC2SR01 failure or receiver cable not
60937 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC2SR02 failure or receiver cable not
60938 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC2SR03 failure or receiver cable not
60939 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC2SR04 failure or receiver cable not
60940 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC2SR05 failure or receiver cable not
60941 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC3SR01 failure or receiver cable not
60942 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC3SR02 failure or receiver cable not
60943 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC3SR03 failure or receiver cable not
60944 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC3SR04 failure or receiver cable not
60945 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC3SR05 failure or receiver cable not
60946 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC4SR01 failure or receiver cable not
60947 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC4SR02 failure or receiver cable not
60948 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC4SR03 failure or receiver cable not
60949 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.

441/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

Sensor RC4SR04 failure or receiver cable not
60950 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC4SR05 failure or receiver cable not
60951 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC5SR01 failure or receiver cable not
60952 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC5SR02 failure or receiver cable not
60953 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box
Initialize the unit, try to fail three times, do
Sensor RC5SR03 failure or receiver cable not
60954 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC5SR04 failure or receiver cable not
60955 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC5SR05 failure or receiver cable not
60956 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC6SR01 failure or receiver cable not
60957 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC6SR02 failure or receiver cable not
60958 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC6SR03 failure or receiver cable not
60959 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC6SR04 failure or receiver cable not
60960 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC6SR05 failure or receiver cable not
60961 CRM9250D iInitSetting to shield the corresponding
connected
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC7SR01 failure or receiver cable not
60962 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC7SR02 failure or receiver cable not
60963 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC7SR03 failure or receiver cable not
60964 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC7SR04 failure or receiver cable not
60965 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC7SR05 failure or receiver cable not
60966 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC8SR01 failure or receiver cable not
60967 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC8SR02 failure or receiver cable not
60968 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC8SR03 failure or receiver cable not
60969 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC8SR04 failure or receiver cable not
60970 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.

442/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

Sensor RC8SR05 failure or receiver cable not
60971 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC9SR01 failure or receiver cable not
60972 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC9SR02 failure or receiver cable not
60973 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC9SR03 failure or receiver cable not
60974 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC9SR04 failure or receiver cable not
60975 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC9SR05 failure or receiver cable not
60976 CRM9250D iInitSetting to shield the corresponding
connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC10SR01 failure or receiver cable
60977 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC10SR02 failure or receiver cable
60978 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC10SR03 failure or receiver cable
60979 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC10SR04 failure or receiver cable
60980 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC10SR05 failure or receiver cable
60981 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC11SR01 failure or receiver cable
60982 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC11SR02 failure or receiver cable
60983 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC11SR03 failure or receiver cable
60984 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC11SR04 failure or receiver cable
60985 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC11SR05 failure or receiver cable
60986 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC12SR01 failure or receiver cable
60987 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC12SR02 failure or receiver cable
60988 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC12SR03 failure or receiver cable
60989 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC12SR04 failure or receiver cable
60990 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.
Initialize the unit, try to fail three times, do
Sensor RC12SR05 failure or receiver cable
60991 CRM9250D iInitSetting to shield the corresponding
not connected.
trouble box.

443/931
State
Error Code Type Description Recommended Solution
Code

fail to power on notes separating channel

61015 CRM9250D Initialize the unit.
commutator (before command execution)

fail to release notes separating channel

61016 CRM9250D Initialize the unit.
commutator (before command execution)
Initialize the unit, try to fail three times, do
RC1 pull power failure (before instruction
61017 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 pull power failure (before instruction
61018 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 pull power failure (before instruction
61019 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 pull power failure (before instruction
61020 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 pull power failure (before instruction
61021 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 pull power failure (before instruction
61022 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC1 pull cordial release failure (before
61023 CRM9250D iInitSetting to shield the corresponding
instruction execution)
trouble box.
Initialize the unit, try to fail three times, do
RC2 tension release failure (before instruction
61024 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 tension release failure (before instruction
61025 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 pull cordial release failure (before
61026 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 pull cordial release failure (before
61027 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 tension release failure (before instruction
61028 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
notes were present at the exit, but were not
61030 CRM9250D Stop.
detected.
Initialize the unit to retract or prompt the
Note entry with note (before instruction is
61036 CRM9250D customer to remove the money according to
executed).
the business process.

Initialize the unit to retract or prompt the

61037 CRM9250D Note at the exit (before the order is executed). customer to remove the money according to
the business process.

61038 CRM9250D No note entry (before the order is executed). Initialize the unit.
No note at the exit (before the order is
61039 CRM9250D Initialize the unit.
executed).
Initialize the unit to retract or prompt the
Note entry with note (after instruction is
61040 CRM9250D customer to remove the money according to
carried out).
the business process.

Initialize the unit to retract or prompt the

61041 CRM9250D Note at exit (after instruction is executed). customer to remove the money according to
the business process.

444/931
State
Error Code Type Description Recommended Solution
Code

61042 CRM9250D No note entry (after instruction is carried out). Initialize the unit
No note at the exit (after the order is
61043 CRM9250D Initialize the unit.
executed).
Initialize the unit to retract or prompt the
61044 CRM9250D Note entry detected gaps or skewed notes. customer to remove the money according to
the business process.

Initialize the unit to retract or prompt the

61045 CRM9250D Perforated notes detected at the entrance. customer to remove the money according to
the business process.

Initialize the unit to retract or prompt the

61046 CRM9250D Extra wide note detected at the entrance. customer to remove the money according to
the business process.

Initialize the unit to retract or prompt the

61047 CRM9250D Narrow notes detected at entrances. customer to remove the money according to
the business process.

input slot fail to separate notes, following Initialize the unit to retract or prompt the
61048 CRM9250D notes does not enter lower separating channel customer to remove the money according to
in specific time the business process.

No notes enter the passageway at the Initialize the unit to retract or prompt the
61049 CRM9250D specified time (the number of notes entering customer to remove the money according to
the passageway is 0). the business process.

Initialize the unit to retract or prompt the

61060 CRM9250D NV has no recognition results. customer to remove the money according to
the business process.

Initialize the unit to retract or prompt the

NV returns note serial number misaligned
61061 CRM9250D customer to remove the money according to
with master count.
the business process.

Initialize the unit to retract or prompt the

61062 CRM9250D NV count is inconsistent at all levels. customer to remove the money according to
the business process.

Initialize the unit to retract or prompt the

NV returns identification information wrong
61063 CRM9250D customer to remove the money according to
command word.
the business process.
Withdraw extra-wide notes out to the mouth Initialize the unit and pick up the money that
61080 CRM9250D
of the note. has been taken away.
Withdrawal of extra thick notes to the mouth Initialize the unit and pick up the money that
61081 CRM9250D
of the note. has been taken away.
Initialize the unit and pick up the money that
61082 CRM9250D Money box, other mistakes.
has been taken away.
61083 CRM9250D reject cassette is full. Stop.
61084 CRM9250D retract cassette does not exist. Stop.
At the time of deposit, all deposit boxes are Initialize movement, prompt to block deposit
61085 CRM9250D
full. transactions.
When withdrawals are made, all available
61086 CRM9250D Blocking withdrawal transactions.
cassettees are empty.
61100 CRM9250D cassette 1 cable connection is not in place, Initialize, replace cassette operation.

61101 CRM9250D cassette 2 cable connection is not in place, Initialize, replace cassette operation.

61102 CRM9250D cassette 3 cable connection is not in place, Initialize, replace cassette operation.

445/931
State
Error Code Type Description Recommended Solution
Code

61103 CRM9250D cassette 4 cable connection is not in place, Initialize, replace cassette operation.

61104 CRM9250D cassette 5 cable connection is not in place, Initialize, replace cassette operation.

61105 CRM9250D cassette 6 cable connection is not in place, Initialize, replace cassette operation.

61106 CRM9250D cassette 7 cable connection is not in place, Initialize, replace cassette operation.

61107 CRM9250D cassette 8 cable connection is not in place, Initialize, replace cassette operation.

61108 CRM9250D cassette 9 cable connection is not in place, Initialize, replace cassette operation.

61109 CRM9250D cassette 10 cable connection is not in place, Initialize, replace cassette operation.

61110 CRM9250D cassette 11 cable connection is not in place, Initialize, replace cassette operation.

61111 CRM9250D cassette 12 cable connection is not in place, Initialize, replace cassette operation.
All RC cassette cable connections are not in
61112 CRM9250D Initialize the unit.
place.
RC1 overfull detected while performing
61113 CRM9250D Shielded cassette.
initialization.
RC2 overfull detected while performing
61114 CRM9250D Shielded cassette.
initialization.
RC3 overfull detected while performing
61115 CRM9250D Shielded cassette.
initialization.
RC4 overfull detected while performing
61116 CRM9250D Shielded cassette.
initialization.
RC5 overfull detected while performing
61117 CRM9250D Shielded cassette.
initialization.
RC6 overfull detected while performing
61118 CRM9250D Shielded cassette.
initialization.
RC7 overfull detected while performing
61119 CRM9250D Shielded cassette.
initialization.
RC8 overfull detected while performing
61120 CRM9250D Shielded cassette.
initialization.
RC9 overfull detected while performing
61121 CRM9250D Shielded cassette.
initialization.
RC10 overfull detected while performing
61122 CRM9250D Shielded cassette.
initialization.
RC11 overfull detected while performing
61123 CRM9250D Shielded cassette.
initialization.
RC12 overfull detected while performing
61124 CRM9250D Shielded cassette.
initialization.
Initialize the unit, try to fail three times, do
RC1 note pressing timeout (before instruction
61150 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 note pressing timeout (before instruction
61151 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 note pressing timeout (before instruction
61152 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 note pad press timeout (before
61153 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 note pressing timeout (before instruction
61154 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 note pressing timeout (before instruction
61155 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box

446/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

RC7 note pressing timeout (before instruction
61156 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC8 note pressing timeout (before instruction
61157 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC9 note pressing timeout (before instruction
61158 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC10 note pressing timeout (before
61159 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC11 note pressing timeout (before
61160 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC12 note pressing timeout (before
61161 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC1 note pressing timeout (during instruction
61162 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 note pressing timeout (during instruction
61163 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 note pressing timeout (during instruction
61164 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 note pressing timeout (during instruction
61165 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 note pressing timeout (during instruction
61166 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 note pressing timeout (during instruction
61167 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC7 note pressing timeout (during instruction
61168 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC8 note pressing timeout (during instruction
61169 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC9 note pressing timeout (during instruction
61170 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC10 note pressing timeout (during
61171 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC11 note pressing timeout (during
61172 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC12 note pressing timeout (during
61173 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC1 Wheel failure (before instruction
61174 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 Wheel failure (before instruction
61175 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 Wheel failure (before instruction
61176 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.

447/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

RC4 Wheel failure (before instruction
61177 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 Wheel failure (before instruction
61178 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 Wheel failure (before instruction
61179 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC7 Wing Wheel failure (before instruction
61180 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC8 Wheel failure (before instruction
61181 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC9 Wheel failure (before instruction
61182 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC10 Wheel failure (before instruction
61183 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC11 Wheel failure (before instruction
61184 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC12 Wing Wheel failure (before instruction
61185 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC1 Wheel failure (during instruction
61186 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 Wheel failure (during instruction
61187 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 Wheel failure (during instruction
61188 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 Wheel failure (during instruction
61189 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 Wheel failure (during instruction
61190 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 Wheel failure (during instruction
61191 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC7 Wheel failure (during instruction
61192 CRM9250D iInitSetting to shield the corresponding
execution)
trouble box.
Initialize the unit, try to fail three times, do
RC8 Wheel failure (during instruction
61193 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC9 Wheel failure (during instruction
61194 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC10 Wheel failure (during instruction
61195 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC11 Wheel failure (during instruction
61196 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box
Initialize the unit, try to fail three times, do
RC2 Wheel failure (during instruction
61197 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.

448/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

RC1 note pressing timeout (before instruction
61198 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 note pressing timeout (before instruction
61199 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 note pressing timeout (before instruction
61200 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 note pressing timeout (before instruction
61201 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 note pressing timeout (before instruction
61202 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 note pressing timeout (before instruction
61203 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC7 note pressing timeout (before instruction
61204 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC8 note pressing timeout (before instruction
61205 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC9 note pressing timeout (before instruction
61206 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC10 note pressing timeout (before
61207 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC11 note pressing timeout (before
61208 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC12 note pressing timeout (before
61209 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC1 note pressing timeout (during instruction
61210 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC2 note pressing timeout (during instruction
61211 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC3 note pressing timeout (during instruction
61212 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC4 note pressing timeout (during instruction
61213 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC5 note pressing timeout (during instruction
61214 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC6 note pressing timeout (during instruction
61215 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC7 note pressing timeout (during instruction
61216 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC8 note pressing timeout (during instruction
61217 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.
Initialize the unit, try to fail three times, do
RC9 note pressing timeout (during instruction
61218 CRM9250D iInitSetting to shield the corresponding
execution).
trouble box.

449/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit, try to fail three times, do

RC10 note pressing timeout (during
61219 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC11 note pressing timeout (during
61220 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
Initialize the unit, try to fail three times, do
RC12 note pressing timeout (during
61221 CRM9250D iInitSetting to shield the corresponding
instruction execution).
trouble box.
61250 CRM9250D Slot 1 with cassette unplugged detected. Initialize the unit.

61251 CRM9250D Slot 2 with cassette unplugged detected. Initialize the unit.

61252 CRM9250D Slot 3 detected with cassette pulled out. Initialize the unit.

61253 CRM9250D Slot 4 detected with cassette pulled out. Initialize the unit.

61254 CRM9250D Slot 5 detected with cassette pulled out. Initialize the unit.
Slot 6 has been detected with money box
61255 CRM9250D Initialize the unit.
pulled out.
Slot 7 has been detected with money box
61256 CRM9250D Initialize the unit.
pulled out.
61257 CRM9250D Slot 8 detected with money box pulled out. Initialize the unit.

61258 CRM9250D Slot 9 detected with money box pulled out. Initialize the unit.

61259 CRM9250D Slot 10 detected with money box pulled out. Initialize the unit.

61260 CRM9250D Slot 11 detected with money box pulled out. Initialize the unit.

61261 CRM9250D Slot 12 detected with money box pulled out. Initialize the unit.
61262 CRM9250D Slot 1 with cassette insert detected. Initialize the unit.
61263 CRM9250D Slot 2 with cassette insert detected. Initialize the unit.
61264 CRM9250D Slot 3 with cassette insert detected. Initialize the unit.
61265 CRM9250D Slot 4 with cassette insert detected. Initialize the unit.
61266 CRM9250D Slot 5 with cassette insert detected. Initialize the unit.
61267 CRM9250D Slot 6 with cassette insert detected. Initialize the unit.
61268 CRM9250D Slot 7 with cassette insert detected. Initialize the unit.
61269 CRM9250D Slot 8 detected with money box inserted. Initialize the unit.
61270 CRM9250D Slot 9 with cassette insert detected. Initialize the unit.
61271 CRM9250D Slot 10 with cassette insert detected. Initialize the unit.

61272 CRM9250D Slot 11 with money box insert detected. Initialize the unit.

61273 CRM9250D Slot 12 with cassette insert detected. Initialize the unit.
Slot 1 detected with money box inserted /
61274 CRM9250D Initialize the unit.
pulled out.
Slot 2 detected with cassette inserted / pulled
61275 CRM9250D Initialize the unit.
out.
Slot 3 detected with cassette inserted / pulled
61276 CRM9250D Initialize the unit.
out.
Slot 4 detected with cassette inserted / pulled
61277 CRM9250D Initialize the unit.
out.
Slot 5 detected with money box inserted /
61278 CRM9250D Initialize the unit.
pulled out.
Slot 6 detected with money box inserted /
61279 CRM9250D Initialize the unit.
pulled out.

450/931
State
Error Code Type Description Recommended Solution
Code

Slot 7 detected with money box inserted /

61280 CRM9250D Initialize the unit.
pulled out.
Slot 8 detected with money box inserted /
61281 CRM9250D Initialize the unit.
pulled out.
Slot 9 detected with money box inserted /
61282 CRM9250D Initialize the unit.
pulled out.
Slot 10 detected with money box inserted /
61283 CRM9250D Initialize the unit.
pulled out.
Slot 11 detected with money box inserted /
61284 CRM9250D Initialize the unit.
pulled out.
Slot 12 detected with money box inserted /
61285 CRM9250D Initialize the unit.
pulled out.
61286 CRM9250D RC1 exception 1. The initializer failed to shield the cassette.

61287 CRM9250D RC2 abnormal status1. The initializer failed to shield the cassette

61288 CRM9250D RC3 abnormal state 1. The initializer failed to shield the cassette.

61289 CRM9250D RC4 abnormal status1. The initializer failed to shield the cassette.

61290 CRM9250D RC5 abnormal state 1. The initializer failed to shield the cassette.

61291 CRM9250D RC6 abnormal status1. The initializer failed to shield the cassette.

61292 CRM9250D RC7 abnormal state 1. The initializer failed to shield the cassette.

61293 CRM9250D RC8 abnormal state 1. The initializer failed to shield the cassette.

61294 CRM9250D RC9 abnormal state 1. The initializer failed to shield the cassette.

61295 CRM9250D RC10 abnormal state 1. The initializer failed to shield the cassette.

61296 CRM9250D RC11 abnormal status1. The initializer failed to shield the cassette.

61297 CRM9250D RC12 abnormal state 1. The initializer failed to shield the cassette.

61298 CRM9250D RC1 abnormal state 2. The initializer failed to shield the cassette.

61299 CRM9250D RC2 abnormal state 2. The initializer failed to shield the cassette.

61300 CRM9250D RC3 abnormal state 2. The initializer failed to shield the cassette.

61301 CRM9250D RC4 abnormal state 2. The initializer failed to shield the cassette.

61302 CRM9250D RC5 abnormal state 2. The initializer failed to shield the cassette.

61303 CRM9250D RC6 abnormal status2. The initializer failed to shield the cassette.

61304 CRM9250D RC7 abnormal state 2. The initializer failed to shield the cassette.

61305 CRM9250D RC8 abnormal state 2. The initializer failed to shield the cassette.

61306 CRM9250D RC9 abnormal state 2. The initializer failed to shield the cassette.

61307 CRM9250D RC10 abnormal state 2. The initializer failed to shield the cassette.

61308 CRM9250D RC11 abnormal state 2. The initializer failed to shield the cassette.

61309 CRM9250D RC12 abnormal state 2. The initializer failed to shield the cassette.

61310 CRM9250D All cassette anomalies. The initializer failed to shield the cassette.

451/931
State
Error Code Type Description Recommended Solution
Code

Within the specified period of time, no notes

61335 CRM9250D Initialize the unit.
out of the cassette 1.
Within the specified period of time, no notes
61336 CRM9250D Initialize the unit.
out of the cassette 2
Within the specified period of time, no notes
61337 CRM9250D Initialize the unit.
out of the cassette 3.
Within the specified period of time, no notes
61338 CRM9250D Initialize the unit.
out of the cassette 4.
Within the specified period of time, no notes
61339 CRM9250D Initialize the unit.
out of the money box 5.
Within the specified period of time, no notes
61340 CRM9250D Initialize the unit.
out of the cassette 6.
Within the specified period of time, no notes
61341 CRM9250D Initialize the unit.
out of the cassette 7.
Within the specified period of time, no notes
61342 CRM9250D Initialize the unit.
out of the cassette 8.
Within the specified period of time, no notes
61343 CRM9250D Initialize the unit.
out of the cassette 9.
Within the specified period of time, no notes
61344 CRM9250D Initialize the unit.
out of the cassette 10.
Within the specified period of time, no notes
61345 CRM9250D Initialize the unit.
out of the cassette 11.
Within the specified period of time, no notes
61346 CRM9250D Initialize the unit.
out of the cassette 12.
note found at SNF02 _ 05 (before instructions Initialize movement to remove notes
61370 CRM9250D
are executed). according to business process prompts.

note found at SNT01 (before instructions are Initialize movement to remove notes
61371 CRM9250D
executed). according to business process prompts.

note found at SNV01 _ 02 (before instruction Initialize movement to remove notes

61373 CRM9250D
is executed). according to business process prompts.

note found at SNV03 _ 04 (before Initialize movement to remove notes

61374 CRM9250D
instructions are executed). according to business process prompts.

note found at SNT02 (before instructions are Initialize movement to remove notes
61375 CRM9250D
executed). according to business process prompts.

note found at SNT03 sensor (before Initialize movement to remove notes

61377 CRM9250D
instructions are executed). according to business process prompts.

note found at SNT04 sensor (before Initialize movement to remove notes

61378 CRM9250D
instructions are executed). according to business process prompts.

note found at SNT06 (before instructions are Initialize movement to remove notes
61379 CRM9250D
executed). according to business process prompts.

note found at SNT07 (before instructions are Initialize movement to remove notes
61380 CRM9250D
executed). according to business process prompts.

note found at SNT08 (before instructions are Initialize movement to remove notes
61381 CRM9250D
executed). according to business process prompts.

note found at SNT09 (before instructions are Initialize movement to remove notes
61382 CRM9250D
executed). according to business process prompts.

note found at SNT05 (before instruction is Initialize movement to remove notes

61383 CRM9250D
executed). according to business process prompts.

note found at SNT10 (before instructions are Initialize movement to remove notes
61384 CRM9250D
executed). according to business process prompts

452/931
State
Error Code Type Description Recommended Solution
Code

note found at SNI02 (before instructions are Initialize movement to remove notes
61385 CRM9250D
executed). according to business process prompts.

note found at SNT11 (before instructions are Initialize movement to remove notes
61386 CRM9250D
executed). according to business process prompts.

note found at RC1SR01 (before instructions Initialize movement to remove notes

61387 CRM9250D
are executed). according to business process prompts.

note found at RC2SR01 (before instructions Initialize movement to remove notes

61388 CRM9250D
are executed). according to business process prompts.

note found at RC3SR01 (before instructions Initialize movement to remove notes

61389 CRM9250D
are executed). according to business process prompts.

note found at RC4SR01 (before instructions Initialize movement to remove notes

61390 CRM9250D
are executed). according to business process prompts.

note found at RC5SR01 (before instructions Initialize movement to remove notes

61391 CRM9250D
are executed). according to business process prompts.

note found at RC6SR01 (before instructions Initialize movement to remove notes

61392 CRM9250D
are executed). according to business process prompts.

note found at RC7SR01 (before instructions Initialize movement to remove notes

61393 CRM9250D
are executed). according to business process prompts.

note found at RC8SR01 (before instructions Initialize movement to remove notes

61394 CRM9250D
are executed). according to business process prompts.

note found at RC1SR02 _ 03 (before Initialize movement to remove notes

61395 CRM9250D
instructions are executed). according to business process prompts.

note found at RC2SR02 _ 03 (before Initialize movement to remove notes

61396 CRM9250D
instructions are executed). according to business process prompts.

note found at RC3SR02 _ 03 (before Initialize movement to remove notes

61397 CRM9250D
instructions are executed). according to business process prompts.

note found at RC4SR02 _ 03 (before Initialize movement to remove notes

61398 CRM9250D
instructions are executed). according to business process prompts.

61400 CRM9250D SNT01 detected early arrival of notes. None.

Initialize movement to remove notes

61401 CRM9250D SNV01 _ 02 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61402 CRM9250D SNV03 _ 04 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61403 CRM9250D SNT02 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61404 CRM9250D SNT03 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61405 CRM9250D SNT04 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61406 CRM9250D SNT06 detected early arrival of notes.
according to business process prompts.

453/931
State
Error Code Type Description Recommended Solution
Code

Initialize movement to remove notes

61407 CRM9250D SNT07 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61408 CRM9250D SNT08 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61409 CRM9250D SNT09 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61410 CRM9250D SNT05 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61411 CRM9250D SNT10 detected early arrival of notes
according to business process prompts.

Initialize movement to remove notes

61412 CRM9250D SNI02 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61413 CRM9250D SNT11 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61414 CRM9250D SRC1SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61415 CRM9250D SRC2SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61416 CRM9250D SRC3SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61417 CRM9250D SRC4SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61418 CRM9250D SRC5SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61419 CRM9250D SRC6SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61420 CRM9250D SRC7SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61421 CRM9250D SRC8SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61422 CRM9250D SRC9SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61423 CRM9250D SRC10SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61424 CRM9250D SRC11SR01 detected early arrival of notes.
according to business process prompts.

Initialize movement to remove notes

61425 CRM9250D SRC12SR01 detected early arrival of notes.
according to business process prompts.

note found at SNF02 _ 05 (after instruction Initialize movement to remove notes

61430 CRM9250D
ends). according to business process prompts.

note found at SNV01 _ 02 (after instruction Initialize movement to remove notes

61431 CRM9250D
ends). according to business process prompts.

454/931
State
Error Code Type Description Recommended Solution
Code

note found at SNV03 _ 04 (after instruction Initialize movement to remove notes

61432 CRM9250D
ends). according to business process prompts.

Initialize movement to remove notes

61433 CRM9250D note found at SNT01 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61434 CRM9250D note found at SNT02 (after instruction ends).
according to business process prompts.

note found at SNT03 sensor (after instruction Initialize movement to remove notes
61435 CRM9250D
ends). according to business process prompts.

note found at SNT04 sensor (after instruction Initialize movement to remove notes
61436 CRM9250D
ends). according to business process prompts.

Initialize movement to remove notes

61437 CRM9250D note found at SNT05 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61438 CRM9250D note found at SNT06 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61439 CRM9250D note found at SNT07 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61440 CRM9250D note found at SNT08 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61441 CRM9250D note found at SNT09 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61442 CRM9250D note found at SNT10 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61443 CRM9250D note found at SNT11 (after instruction ends).
according to business process prompts.

Initialize movement to remove notes

61444 CRM9250D note found at SNI02 (after instruction ends).
according to business process prompts.

note found at RC1SR01 (after instruction Initialize movement to remove notes

61445 CRM9250D
ends). according to business process prompts.

note found at RC2SR01 (after instruction Initialize movement to remove notes

61446 CRM9250D
ends). according to business process prompts.

note found at RC3SR01 (after instruction Initialize movement to remove notes

61447 CRM9250D
ends). according to business process prompts.

note found at RC4SR01 (after instruction Initialize movement to remove notes

61448 CRM9250D
ends). according to business process prompts.

note found at RC5SR01 (after instruction Initialize movement to remove notes

61449 CRM9250D
ends). according to business process prompts.

note found at RC6SR01 (after instruction Initialize movement to remove notes

61450 CRM9250D
ends). according to business process prompts.

note found at RC7SR01 (after instruction Initialize movement to remove notes

61451 CRM9250D
ends). according to business process prompts.

note found at RC8SR01 (after instruction Initialize movement to remove notes

61452 CRM9250D
ends). according to business process prompts.

455/931
State
Error Code Type Description Recommended Solution
Code

note found at RC1SR02 _ 03 (after Initialize movement to remove notes

61453 CRM9250D
instruction ends). according to business process prompts.

note found at RC2SR02 _ 03 (after Initialize movement to remove notes

61454 CRM9250D
instruction ends). according to business process prompts.

note found at RC3SR02 _ 03 (after Initialize movement to remove notes

61455 CRM9250D
instruction ends). according to business process prompts.

note found at RC4SR02 _ 03 (after Initialize movement to remove notes

61456 CRM9250D
instruction ends). according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61470 CRM9250D
SRC1SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61471 CRM9250D
SRC2SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61472 CRM9250D
SRC3SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61473 CRM9250D
SRC4SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61474 CRM9250D
SRC5SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61475 CRM9250D
SRC6SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61476 CRM9250D
SRC7SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61477 CRM9250D
SRC8SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61478 CRM9250D
SRC9SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61479 CRM9250D
SRC10SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61480 CRM9250D
SRC11SR01. according to business process prompts.

Ultra wide note detected at cassette channel Initialize movement to remove notes
61481 CRM9250D
SRC12SR01 according to business process prompts.

The distance between notes and the lower Initialize movement to remove notes
61490 CRM9250D
passageway is very narrow. according to business process prompts.

Initialize movement to remove notes

61491 CRM9250D Ultra wide note detected in channel SNT03.
according to business process prompts.

Initialize movement to remove notes

61492 CRM9250D Ultra wide note detected in channel SNT06.
according to business process prompts.

Initialize movement to remove notes

61493 CRM9250D Ultra wide note detected in channel SNT07.
according to business process prompts.

Initialize movement to remove notes

61494 CRM9250D Ultra wide note detected in channel SNT08.
according to business process prompts.

456/931
State
Error Code Type Description Recommended Solution
Code

Initialize movement to remove notes

61495 CRM9250D Ultra wide note detected in channel SNT09.
according to business process prompts.

Initialize movement to remove notes

61496 CRM9250D Ultra wide note detected in channel SNT011.
according to business process prompts.

Initialize movement to remove notes

61500 CRM9250D Unknown notes enter SNF02 _ 05.
according to business process prompts.

Initialize movement to remove notes

61501 CRM9250D SNT01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61502 CRM9250D SNV01 _ 02 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61503 CRM9250D SNV03 _ 04 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61504 CRM9250D SNT02 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61505 CRM9250D SNT03 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61506 CRM9250D SNT04 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61507 CRM9250D SNT06 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61508 CRM9250D SNT07 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61509 CRM9250D SNT08 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61510 CRM9250D SNT09 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61511 CRM9250D SNT05 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61512 CRM9250D SNT10 detected unknown note entry.
according to business process prompts

Initialize movement to remove notes

61513 CRM9250D SNI02 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61514 CRM9250D SNT11 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61515 CRM9250D SRC1SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61516 CRM9250D SRC2SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61517 CRM9250D SRC3SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61518 CRM9250D SRC4SR01 detected unknown note entry.
according to business process prompts.

457/931
State
Error Code Type Description Recommended Solution
Code

Initialize movement to remove notes

61519 CRM9250D SRC5SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61520 CRM9250D SRC6SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61521 CRM9250D SRC7SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61522 CRM9250D SRC8SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61523 CRM9250D SRC9SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61524 CRM9250D SRC10SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61525 CRM9250D SRC11SR01 detected unknown note entry.
according to business process prompts.

Initialize movement to remove notes

61526 CRM9250D SRC12SR01 detected unknown note entry
according to business process prompts.

Initialize movement to remove notes

61527 CRM9250D Unknown notes leave SNF02 _ 03.
according to business process prompts.

Initialize movement to remove notes

61528 CRM9250D SNT01 detected unknown notes leaving.
according to business process prompts.

SNV01 _ 02 detected unknown note Initialize movement to remove notes

61529 CRM9250D
departure. according to business process prompts.

Initialize movement to remove notes

61530 CRM9250D SNV03 _ 04 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61531 CRM9250D SNT02 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61532 CRM9250D SNT03 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61533 CRM9250D SNT04 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61534 CRM9250D SNT06 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61535 CRM9250D SNT07 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61536 CRM9250D SNT08 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61537 CRM9250D SNT09 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61538 CRM9250D SNT05 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61539 CRM9250D SNT10 detected unknown notes leaving.
according to business process prompts.

458/931
State
Error Code Type Description Recommended Solution
Code

Initialize movement to remove notes

61540 CRM9250D SNI02 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61541 CRM9250D SNT11 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61542 CRM9250D SRC1SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61543 CRM9250D SRC2SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61544 CRM9250D SRC3SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61545 CRM9250D SRC4SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61546 CRM9250D SRC5SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61547 CRM9250D SRC6SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61548 CRM9250D SRC7SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61549 CRM9250D SRC8SR01 detected unknown note departure.
according to business process prompts.

Initialize movement to remove notes

61550 CRM9250D SRC9SR01 detected unknown notes leaving.
according to business process prompts.

Initialize movement to remove notes

61551 CRM9250D SRC10SR01 detected unknown notes leaving.
according to business process prompts.

SRC11SR01 detected unknown note Initialize movement to remove notes

61552 CRM9250D
departure. according to business process prompts.

Initialize movement to remove notes

61553 CRM9250D SRC12SR01 detected unknown notes leaving.
according to business process prompts.

The number of withdrawals to SNT01 is Initialize movement to remove notes

61559 CRM9250D
greater than SNV01 _ 02. according to business process prompts.
The number of notes from box 1 to NF exit is
Initialize movement to remove notes
61560 CRM9250D greater than the specified number (extra note
according to business process prompts.
from box 1).
The number of notes from box 2 to NF exit is
Initialize movement to remove notes
61561 CRM9250D greater than the specified number (extra note
according to business process prompts.
from box 2).
The number of notes from box 3 to NF exit is
Initialize movement to remove notes
61562 CRM9250D greater than the specified number (extra note
according to business process prompts.
from box 3).
The number of notes from box 4 to NF exit is
Initialize movement to remove notes
61563 CRM9250D greater than the specified number (excess note
according to business process prompts.
from box 4).
The number of notes from box 5 to NF exit is
Initialize movement to remove notes
61564 CRM9250D greater than the specified number (more than
according to business process prompts.
5 notes issued from box 5).

459/931
State
Error Code Type Description Recommended Solution
Code

The number of notes from box 6 to NF exit is

Initialize movement to remove notes
61565 CRM9250D greater than the specified number (more than
according to business process prompts
6 notes issued from box 6)

The number of notes from box 7 to NF exit is

Initialize movement to remove notes
61566 CRM9250D greater than the specified number (more than
according to business process prompts.
7 notes issued from box 7).

The number of notes from box 8 to NF exit is

Initialize movement to remove notes
61567 CRM9250D greater than the specified number (more than
according to business process prompts.
8 notes are issued from box 8).

The number of notes from box 9 to NF exit is

Initialize movement to remove notes
61568 CRM9250D greater than the specified number (more than
according to business process prompts.
5 notes from box 5).

The number of notes from box 10 to NF exit

Initialize movement to remove notes
61569 CRM9250D is greater than the specified number (more
according to business process prompts.
than 6 notes from box 6).

The number of notes from box 11 to NF exit

Initialize movement to remove notes
61570 CRM9250D is greater than the specified number (more
according to business process prompts.
than 7 notes are issued from box 7).

The number of notes from box 12 to NF exit

Initialize movement to remove notes
61571 CRM9250D is greater than the specified number (more
according to business process prompts.
than 8 notes are issued from box 8).
The total number of notes actually coming
Initialize movement to remove notes
61572 CRM9250D out to the note mouth is greater than the
according to business process prompts.
specified value.
The number of notes from box 1 to NF exit is
Initialize movement to remove notes
61573 CRM9250D less than the specified number (cassette 1 is
according to business process prompts.
less than note).
The number of notes from box 2 to NF exit is
Initialize movement to remove notes
61574 CRM9250D less than the specified number (cassette 2 is
according to business process prompts.
less note).
The number of notes from box 3 to NF exit is
Initialize movement to remove notes
61575 CRM9250D less than the specified number (cassette 3 is
according to business process prompts.
less than note).

The number of notes from box 4 to NF exit is

Initialize movement to remove notes
61576 CRM9250D less than the specified number (note number 4
according to business process prompts.
is less than specified).

The number of notes from box 5 to NF exit is

Initialize movement to remove notes
61577 CRM9250D less than the specified number (note number 5
according to business process prompts.
is less than specified).

The number of notes from box 6 to NF exit is

Initialize movement to remove notes
61578 CRM9250D less than the specified number (note number 6
according to business process prompts.
is less than specified).
The number of notes from box 7 to NF exit is
Initialize movement to remove notes
61579 CRM9250D less than the specified number (cassette 7 is
according to business process prompts.
less note).
The number of notes from box 8 to NF exit is
Initialize movement to remove notes
61580 CRM9250D less than the specified number (note number 8
according to business process prompts.
is less than specified).

460/931
State
Error Code Type Description Recommended Solution
Code

The number of notes from box 9 to NF exit is

Initialize movement to remove notes
61581 CRM9250D less than the specified number (note number 5
according to business process prompts.
is less than specified).

The number of notes from box 10 to NF exit

Initialize movement to remove notes
61582 CRM9250D is less than the specified number (note
according to business process prompts.
number 6 is less than specified).
The number of notes from box 11 to NF exit
Initialize movement to remove notes
61583 CRM9250D is less than the specified number (cassette 7 is
according to business process prompts.
less note).
The number of notes from box 12 to NF exit
Initialize movement to remove notes
61584 CRM9250D is less than the specified number (cassette 8 is
according to business process prompts.
less note).
The total number of notes actually coming
Initialize movement to remove notes
61585 CRM9250D out to the note mouth is less than the
according to business process prompts.
specified value.
The number of notes from box 1 to NF exit is
Initialize movement to remove notes
61586 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 2 to NF exit is
Initialize movement to remove notes
61587 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 3 to NF exit is
Initialize movement to remove notes
61588 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 4 to NF exit is
Initialize movement to remove notes
61589 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 5 to NF exit is
Initialize movement to remove notes
61590 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 6 to NF exit is
Initialize movement to remove notes
61591 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from the cassette 7 to
Initialize movement to remove notes
61592 CRM9250D the NF exit is less than the specified number
according to business process prompts.
(due to empty cassette).
The number of notes from box 8 to NF exit is
Initialize movement to remove notes
61593 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 9 to NF exit is
Initialize movement to remove notes
61594 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from 10 to NF exit is
Initialize movement to remove notes
61595 CRM9250D less than the specified number (due to empty
according to business process prompts.
cassette).
The number of notes from box 11 to NF exit
Initialize movement to remove notes
61596 CRM9250D is less than the specified number (due to
according to business process prompts.
empty cassette).
The number of notes from box 12 to NF exit
Initialize movement to remove notes
61597 CRM9250D is less than the specified number (due to
according to business process prompts.
empty cassette).
Note number check does not match when
61620 CRM9250D Process according to business process tips.
deposit is made.
The check does not match the number of RC1
61621 CRM9250D Process according to business process tips.
notes at the time of deposit.
The number of RC2 notes does not match at
61622 CRM9250D Process according to business process tips.
the time of deposit.
The check of the number of RC3 notes does
61623 CRM9250D Process according to business process tips.
not match at the time of deposit.

461/931
State
Error Code Type Description Recommended Solution
Code

The number of RC4 notes does not match at

61624 CRM9250D Process according to business process tips.
the time of deposit.
The check does not match the number of RC5
61625 CRM9250D Process according to business process tips.
notes at the time of deposit.

The check of the number of RC6 notes does

61626 CRM9250D Process according to business process tips.
not match at the time of deposit.

The check does not match the number of RC7

61627 CRM9250D Process according to business process tips.
notes at the time of deposit.

The check does not match the number of RC8

61628 CRM9250D Process according to business process tips.
notes at the time of deposit.

The check does not match the number of RC9

61629 CRM9250D Process according to business process tips.
notes at the time of deposit.

The check does not match the number of

61630 CRM9250D Process according to business process tips.
RC10 notes at the time of deposit.

The check does not match the number of

61631 CRM9250D Process according to business process tips.
RC11 notes at the time of deposit.

The check does not match the number of

61632 CRM9250D Process according to business process tips.
RC12 notes at the time of deposit.
When withdrawals are made, the number of
Initialize movement to remove notes
61633 CRM9250D notes rejected continuously exceeds the set
according to business process prompts.
value.
When withdrawals are made, the cumulative
Initialize movement to remove notes
61634 CRM9250D number of rejected notes exceeds the set
according to business process prompts.
value
At the time of deposit, the number of notes Initialize movement to remove notes
61635 CRM9250D
rejected continuously exceeds the set value. according to business process prompts.
When deposits are made, the cumulative
Initialize movement to remove notes
61636 CRM9250D number of notes rejected exceeds the set
according to business process prompts.
value.
At the time of withdrawal, the denomination
61637 CRM9250D of the note in the cassette 1 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawal is made, the denomination

61638 CRM9250D of the note in the cassette 2 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawing money, the denomination

61639 CRM9250D of the note in the cassette 3 does not Shielding cassette, initializing movement.
correspond to the setting of the cassette.

When withdrawing money, the denomination

61640 CRM9250D of the note in the cassette 4 does not match Shielding cassette, initializing movement.
the setting of the cassette.

When withdrawal is made, the denomination

61641 CRM9250D of the note in the cassette 5 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawal is made, the denomination

61642 CRM9250D of the note in the cassette 6 does not Shielding cassette, initializing movement.
correspond to the money box setting.

462/931
State
Error Code Type Description Recommended Solution
Code

When withdrawing money, the denomination

61643 CRM9250D of the note in the cassette 7 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawal is made, the denomination

61644 CRM9250D of the note in the cassette 8 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawal is made, the denomination

61645 CRM9250D of the note in the cassette 9 does not Shielding cassette, initializing movement.
correspond to the setting of the cassette.

When withdrawal is made, the denomination

61646 CRM9250D of the note in the cassette 10 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawal is made, the denomination

61647 CRM9250D of the note in the cassette 11 does not Shielding cassette, initializing movement.
correspond to the money box setting.

When withdrawal is made, the denomination

61648 CRM9250D of the note in the cassette 12 does not Shielding cassette, initializing movement.
correspond to the money box setting.

The number of notes rejected continuously at Report more than three times. Block the
61649 CRM9250D
the time of withdrawal exceeds the set point. cassette.
The number of notes rejected continuously by
Report more than three times. Block the
61650 CRM9250D RC2 at the time of withdrawal exceeds the set
cassette.
point.
The number of notes rejected continuously by
Report more than three times. Block the
61651 CRM9250D RC3 at the time of withdrawal exceeds the set
cassette.
value.
The number of notes that have been rejected
Report more than three times. Block the
61652 CRM9250D continuously at the time of withdrawal
cassette.
exceeds the set point.
The number of notes rejected continuously by
Report more than three times. Block the
61653 CRM9250D RC5 at the time of withdrawal exceeded the
cassette.
set value.
The number of notes rejected in succession at Report more than three times. Block the
61654 CRM9250D
the time of withdrawal exceeds the set point. cassette.
The number of notes rejected continuously by
Report more than three times. Block the
61655 CRM9250D RC7 at the time of withdrawal exceeded the
cassette.
set value.
The number of notes rejected continuously by
Report more than three times. Block the
61656 CRM9250D RC8 at the time of withdrawal exceeded the
cassette.
set value.
The number of notes rejected continuously by
Report more than three times. Block the
61657 CRM9250D RC9 at the time of withdrawal exceeded the
cassette.
set value.
The number of notes rejected continuously by
Report more than three times. Block the
61658 CRM9250D RC10 at the time of withdrawal exceeded the
cassette.
set value.

The number of notes rejected continuously by

Report more than three times. Block the
61659 CRM9250D RC11 at the time of withdrawal exceeded the
cassette.
set value.

The number of notes rejected continuously by

Report more than three times. Block the
61660 CRM9250D RC12 at the time of withdrawal exceeded the
cassette.
set value.

463/931
State
Error Code Type Description Recommended Solution
Code

The cumulative number of notes rejected at Report more than three times. Block the
61661 CRM9250D
the time of withdrawal exceeded the set point. cassette.
The cumulative number of notes rejected by
Report more than three times. Block the
61662 CRM9250D RC2 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of notes rejected at
Report more than three times. Block the
61663 CRM9250D RC3 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of notes rejected by
Report more than three times. Block the
61664 CRM9250D RC4 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of notes rejected by
Report more than three times. Block the
61665 CRM9250D RC5 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of notes rejected by
Report more than three times. Block the
61666 CRM9250D RC6 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of notes rejected by
Report more than three times. Block the
61667 CRM9250D RC7 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of notes rejected by
Report more than three times. Block the
61668 CRM9250D RC8 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of rejected notes in
Report more than three times. Block the
61669 CRM9250D RC9 exceeded the set value at the time of
cassette.
withdrawal.
The cumulative number of notes rejected by
Report more than three times. Block the
61670 CRM9250D RC10 at the time of withdrawal exceeded the
cassette.
set value.
The cumulative number of rejected notes in
Report more than three times. Block the
61671 CRM9250D RC11 exceeded the set value at the time of
cassette.
withdrawal.
The cumulative number of rejected notes in
Report more than three times. Block the
61672 CRM9250D RC12 exceeded the set value at the time of
cassette.
withdrawal.
During the execution of the instructions,
Initialize movement to remove notes
61680 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT02, but this transfer was detected.

During the execution of the instructions,

Initialize movement to remove notes
61681 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT03, but this transfer was detected.

During the execution of the instructions,

Initialize movement to remove notes
61682 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT04, but this transfer was detected.

During the execution of the instructions,

Initialize movement to remove notes
61683 CRM9250D notes were not supposed to pass through
according to business process prompts.
SNT06, but such transfers were detected.

During the execution of the instructions,

Initialize movement to remove notes
61684 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT07, but this transfer was detected.

During the execution of the instructions,

Initialize movement to remove notes
61685 CRM9250D notes were not supposed to pass through
according to business process prompts.
SNT08, but such transfers were detected.

During the execution of the instructions,

Initialize movement to remove notes
61686 CRM9250D notes were not supposed to pass through
according to business process prompts.
SNT09, but such transfers were detected.

464/931
State
Error Code Type Description Recommended Solution
Code

During the execution of the instructions,

Initialize movement to remove notes
61687 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT05, but this transfer was detected.

During the execution of the instructions,

Initialize movement to remove notes
61688 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT10, but this transfer was detected.

During instruction execution, notes were not

Initialize movement to remove notes
61689 CRM9250D supposed to pass through SNI02, but this
according to business process prompts.
transfer was detected.

During the execution of the instructions,

Initialize movement to remove notes
61690 CRM9250D money was not supposed to pass through
according to business process prompts.
SNT11, but this transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61691 CRM9250D supposed to pass through SRC1SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61692 CRM9250D supposed to pass through SRC2SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61693 CRM9250D supposed to pass through SRC3SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61694 CRM9250D supposed to pass through SRC4SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61695 CRM9250D supposed to pass through SRC5SR01, but this
according to business process prompts
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61696 CRM9250D supposed to pass through SRC6SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61697 CRM9250D supposed to pass through SRC7SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61698 CRM9250D supposed to pass through SRC8SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61699 CRM9250D supposed to pass through SRC9SR01, but this
according to business process prompts.
transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61700 CRM9250D supposed to pass through SRC10SR01, but
according to business process prompts.
this transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61701 CRM9250D supposed to pass through SRC11SR01, but
according to business process prompts.
this transfer was detected.

During instruction execution, money was not

Initialize movement to remove notes
61702 CRM9250D supposed to pass through SRC12SR01, but
according to business process prompts.
this transfer was detected.

465/931
State
Error Code Type Description Recommended Solution
Code

Initialize movement to remove notes

61720 CRM9250D note stuck between SNF02 _ 03 and SNT01.
according to business process prompts.

Note was detected to stay too long between Initialize movement to remove notes
61721 CRM9250D
SNT01 and SNV01 _ 02. according to business process prompts.

Note was detected to stay too long between Initialize movement to remove notes
61722 CRM9250D
SNV01 _ 02 and SNV03 _ 04. according to business process prompts.

Excessive note stay between SNV03 _ 04 and Initialize movement to remove notes
61723 CRM9250D
SNT02 detected. according to business process prompts.

Excessive note stay between SNT02 and Initialize movement to remove notes
61724 CRM9250D
SNT03 detected. according to business process prompts.

Excessive note stay between SNT02 and Initialize movement to remove notes
61725 CRM9250D
SNT04 detected according to business process prompts.

Note too long between SNT04 and SNI02 Initialize movement to remove notes
61726 CRM9250D
detected. according to business process prompts.

Excessive note stay between SNT05 and Initialize movement to remove notes
61727 CRM9250D
SNT10 detected. according to business process prompts.

Note too long between SNT03 and SNT06 Initialize movement to remove notes
61728 CRM9250D
detected. according to business process prompts.

Excessive note stay between SNT06 and Initialize movement to remove notes
61729 CRM9250D
SNT07 detected. according to business process prompts.

Excessive note stay between SNT07 and Initialize movement to remove notes
61730 CRM9250D
SNT08 detected. according to business process prompts.

Note too long between SNT08 and SNT09 Initialize movement to remove notes
61731 CRM9250D
detected. according to business process prompts.

Note too long between SNT01 and SNT05 Initialize movement to remove notes
61732 CRM9250D
detected. according to business process prompts.

Note too long between SNT01 and SNI02 Initialize movement to remove notes
61733 CRM9250D
detected. according to business process prompts.

Note too long between SNT06 and Initialize movement to remove notes
61734 CRM9250D
SRC1SR01 detected. according to business process prompts.

Note too long between SNT07 and Initialize movement to remove notes
61735 CRM9250D
SRC2SR01 detected. according to business process prompts.

Note was detected to stay too long between Initialize movement to remove notes
61736 CRM9250D
SNT08 and SRC3SR01. according to business process prompts.

Note too long between SNT09 and Initialize movement to remove notes
61737 CRM9250D
SRC4SR01 detected. according to business process prompts.

/ Detection of excessive note stay between Initialize movement to remove notes

61738 CRM9250D
SNT11 and SRC5SR01. according to business process prompts.

/ Detection of excessive note stay between Initialize movement to remove notes

61739 CRM9250D
SNT09 and SNT11. according to business process prompts.
Money was detected to stay between internal
Initialize movement to remove notes
61740 CRM9250D channels of DRC1 for an excessive period of
according to business process prompts.
time.

466/931
State
Error Code Type Description Recommended Solution
Code

Detection of note spending too long between Initialize movement to remove notes
61741 CRM9250D
internal DRC2 passageways. according to business process prompts.

Detection of excessive note stay between Initialize movement to remove notes

61742 CRM9250D
internal DRC3 passageways. according to business process prompts.

Money was detected to stay too long between Initialize movement to remove notes
61743 CRM9250D
the DRC4 internal passageways. according to business process prompts.

Detection of note spending too long between Initialize movement to remove notes
61744 CRM9250D
internal channels of DRC5. according to business process prompts.

Money was detected to stay too long between Initialize movement to remove notes
61745 CRM9250D
the DRC6 internal passageways. according to business process prompts.

Initialize movement to remove notes

61770 CRM9250D note stays on sensor SNF02 _ 03 for too long.
according to business process prompts.

Initialize movement to remove notes

61771 CRM9250D Excessive note stay at SNV01 _ 02 detected.
according to business process prompts.

Initialize movement to remove notes

61772 CRM9250D Excessive note stay at SNV02 _ 04 detected.
according to business process prompts.

Note was detected staying at SNT01 for too Initialize movement to remove notes
61773 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT02 for too Initialize movement to remove notes
61774 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT03 for too Initialize movement to remove notes
61775 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT04 for too Initialize movement to remove notes
61776 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT05 for too Initialize movement to remove notes
61777 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT06 for too Initialize movement to remove notes
61778 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT07 for too Initialize movement to remove notes
61779 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT08 for too Initialize movement to remove notes
61780 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT09 for too Initialize movement to remove notes
61781 CRM9250D
long. according to business process prompts.

Note was detected staying at SNT10 for too Initialize movement to remove notes
61782 CRM9250D
long. according to business process prompts.

Initialize movement to remove notes

61783 CRM9250D /add for slot5 20180319.
according to business process prompts.

Note was detected staying at SNI02 for too Initialize movement to remove notes
61784 CRM9250D
long. according to business process prompts.

Initialize movement to remove notes

61785 CRM9250D Excessive note stay at SRC1SR01 detected.
according to business process prompts.

467/931
State
Error Code Type Description Recommended Solution
Code

Note was detected staying at SRC2SR01 for Initialize movement to remove notes
61786 CRM9250D
too long. according to business process prompts.

Note was detected staying at SRC3SR01 for Initialize movement to remove notes
61787 CRM9250D
too long. according to business process prompts.

Note was detected staying at SRC4SR01 for Initialize movement to remove notes
61788 CRM9250D
too long. according to business process prompts.

Note was detected staying too long at Initialize movement to remove notes
61789 CRM9250D
SRC5SR01. according to business process prompts.

Note was detected staying too long at Initialize movement to remove notes
61790 CRM9250D
SRC6SR01. according to business process prompts.

Note was detected staying at SRC7SR01 for Initialize movement to remove notes
61791 CRM9250D
too long. according to business process prompts.

Note was detected staying too long at Initialize movement to remove notes
61792 CRM9250D
SRC8SR01. according to business process prompts.

Note was detected staying too long at Initialize movement to remove notes
61793 CRM9250D
SRC9SR01. according to business process prompts

Note was detected staying too long at Initialize movement to remove notes
61794 CRM9250D
SRC10SR01. according to business process prompts.

Note was detected staying at SRC11SR01 for Initialize movement to remove notes
61795 CRM9250D
too long. according to business process prompts.

Note was detected staying too long at Initialize movement to remove notes
61796 CRM9250D
SRC12SR01. according to business process prompts.
61800 CRM9250D Exception during channel cleaning. Initialize the unit.
61801 CRM9250D Detection channel timeout. Initialize the unit.

This error indicates that if there is note in the

channel during initialization, the note is left
61802 CRM9250D The notes stay in the aisle. in the passageway, manually processed
according to further business needs, or
initialized to another destination.

Timeout when waiting for result of "power on Initialize the unit (when the execution
61806 CRM9250D note separating channel commutator" to succeeds, it needs to be initialized before you
return result (after command execution) can use the movement).

Timeout when waiting for result of "release Initialize the unit (when the execution
61807 CRM9250D note separating channel commutator" to succeeds, it needs to be initialized before you
return result (after command execution) can use the movement).

Initialize the unit (when the execution

fail to power on notes separating channel
61808 CRM9250D succeeds, it needs to be initialized before you
commutator (after instruction is over).
can use the movement).

Initialize the unit (when the execution

fail to release notes separating channel
61809 CRM9250D succeeds, it needs to be initialized before you
commutator (after instruction ends).
can use the movement).

Initialize the unit (when the execution

Failure of RC1 note pressing board (after
61810 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

468/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit (when the execution

RC2 note pressing failure (after instruction is
61811 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

RC3 note pressing failure (after instruction is
61812 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

RC4 note pressing failure (after instruction is
61813 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

RC5 note pressing failure (after instruction is
61814 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

Failure of pressing RC6 note board (after
61815 CRM9250D succeeds, it needs to be initialized before you
instruction is finished).
can use the movement).

Initialize the unit (when the execution

RC7 note pressing failure (after instruction is
61816 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

RC8 note pressing failure (after instruction is
61817 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

RC9 note pressing failure (after instruction is
61818 CRM9250D succeeds, it needs to be initialized before you
over).
can use the movement).

Initialize the unit (when the execution

RC10 note pressing failure (after instruction
61819 CRM9250D succeeds, it needs to be initialized before you
is over).
can use the movement).

Initialize the unit (when the execution

RC11 note pressing failure (after instruction
61820 CRM9250D succeeds, it needs to be initialized before you
is over).
can use the movement).

Initialize the unit (when the execution

RC12 note pressing failure (after instruction
61821 CRM9250D succeeds, it needs to be initialized before you
is over).
can use the movement).

Initialize the unit (when the execution

RC1 Wheel failure (after instruction
61822 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC2 Wheel failure (after instruction
61823 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC3 Wheel failure (after instruction
61824 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC4 Wheel failure (after instruction
61825 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC5 Wheel failure (after instruction
61826 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

469/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit (when the execution

RC6 Wheel failure (after instruction
61827 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).
Initialize the unit (when the execution
RC7 Wheel failure (after instruction
61828 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).
Initialize the unit (when the execution
RC8 Wheel failure (after instruction
61829 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement)

Initialize the unit (when the execution

RC9 Wheel failure (after instruction
61830 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC10 Wheel failure (after instruction
61831 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC11 Wheel failure (after instruction
61832 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC12 Wheel failure (after instruction
61833 CRM9250D succeeds, it needs to be initialized before you
completion).
can use the movement).

Initialize the unit (when the execution

RC1 note pressing timeout (after instruction
61834 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC2 note pressing timeout (after instruction
61835 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC3 note pressing timeout (after instruction
61836 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC4 note pressing timeout (after instruction
61837 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC5 note pressing timeout (after instruction
61838 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC6 note pressing timeout (after instruction
61839 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC7 note pressing timeout (after instruction
61840 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC8 note pressing timeout (after instruction
61841 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC9 note pressing timeout (after instruction
61842 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

470/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit (when the execution

RC10 note pressing timeout (after instruction
61843 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC11 note pressing timeout (after instruction
61844 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC12 note pressing timeout (after instruction
61845 CRM9250D succeeds, it needs to be initialized before you
ends)
can use the movement).

Initialize the unit (when the execution

RC1 Note pressing Board downcompressing
61846 CRM9250D succeeds, it needs to be initialized before you
failure (after instruction ends).
can use the movement).

Initialize the unit (when the execution

RC2 note pad downcompressing failure (after
61847 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC3 note pad downcompressing failure (after
61848 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC4 note pad downcompressing failure (after
61849 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC5 note board downcompressing failure
61850 CRM9250D succeeds, it needs to be initialized before you
(after instruction is over).
can use the movement).

Initialize the unit (when the execution

RC6 note board downcomer failure (after
61851 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC7 note board downcomer failure (after
61852 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC8 note board downcomer failure (after
61853 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC9 note board downcomer failure (after
61854 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC10 note pressing board underpressure
61855 CRM9250D succeeds, it needs to be initialized before you
failure (after instruction is over).
can use the movement).

Initialize the unit (when the execution

RC11 note board downcomer failure (after
61856 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC12 note board downcomer failure (after
61857 CRM9250D succeeds, it needs to be initialized before you
instruction is over).
can use the movement).

Initialize the unit (when the execution

RC1 note pressing timeout (after instruction
61858 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

471/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit (when the execution

RC2 note pressing timeout (after instruction
61859 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC3 note pressing timeout (after instruction
61860 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC4 note pad press timeout (after instruction
61861 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC5 note pressing timeout (after instruction
61862 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC6 note pressing timeout (after instruction
61863 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC7 note pressing timeout (after instruction
61864 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC8 note pressing timeout (after instruction
61865 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC9 note pressing timeout (after instruction
61866 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC10 note pressing timeout (after instruction
61867 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).
Initialize the unit (when the execution
RC11 note pressing timeout (after instruction
61868 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).
Initialize the unit (when the execution
RC12 note pressing timeout (after instruction
61869 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC1 Wheel reset timeout (after instruction
61870 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC2 Wheel reset timeout (after instruction
61871 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC3 Wheel reset timeout (after instruction
61872 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC4 Wheel reset timeout (after instruction
61873 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC5 Wheel reset timeout (after instruction
61874 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

472/931
State
Error Code Type Description Recommended Solution
Code

Initialize the unit (when the execution

RC6 Wheel reset timeout (after instruction
61875 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC7 Wheel reset timeout (after instruction
61876 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC8 Wheel reset timeout (after instruction
61877 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC9 Wheel reset timeout (after instruction
61878 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC10 Wheel reset timeout (after instruction
61879 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC11 Wheel reset timeout (after instruction
61880 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).

Initialize the unit (when the execution

RC12 Wheel reset timeout (after instruction
61881 CRM9250D succeeds, it needs to be initialized before you
ends).
can use the movement).
61900 CRM9250D Driver custom warning code. Reservation.
61907 CRM9250D This feature is not supported. Reservation.
Firmware download, firmware version is the
61908 CRM9250D Reservation.
same as upgrade file version.

The denomination of the imported Cassette

61909 CRM9250D Reservation.
does not match the mode of note inspection
61910 CRM9250D Reservation.
Firmware download, configuration file does
61941 CRM9250D Reservation.
not exist node information of this type.

61942 CRM9250D Download and receive illegal parameters. Reservation.

61943 CRM9250D Download and receive illegal commands. Reservation.

Failed to verify the download of a single
61944 CRM9250D Reservation.
packet of data.
61945 CRM9250D Download communication timeout. Reservation.
61946 CRM9250D Flash erase failure. Reservation.
61947 CRM9250D Flash write failure. Reservation.
61948 CRM9250D BL download IAP startup failed. Reservation.
61949 CRM9250D BL download data integrity check error. Reservation.

61950 CRM9250D Enable flash write protection failed. Reservation.

61951 CRM9250D Failed flash write protection. Reservation.
61952 CRM9250D NV not enabled. Reservation.
61953 CRM9250D Firmware download, other errors. Reservation.
61954 CRM9250D Firmware download, programming failure. Reservation.

61955 CRM9250D Firmware download, sector erasure failed. Reservation.

473/931
State
Error Code Type Description Recommended Solution
Code

61956 CRM9250D Firmware download, program check error. Reservation.

61957 CRM9250D Firmware download CRC check failed. Reservation.

61958 CRM9250D Firmware download, failed to send data. Reservation.

61959 CRM9250D Firmware download, data validation error. Reservation.

Firmware download, failed to allocate
61960 CRM9250D Reservation.
memory.
Firmware download, failed to read download
61961 CRM9250D Reservation.
file.
Firmware download, failed to open download
61962 CRM9250D Reservation.
file.
After firmware download, the fetch version
61963 CRM9250D information fails or the version does not Reservation.
match.
Firmware download, this version of firmware
61964 CRM9250D Reservation.
program is not allowed to download.

Firmware download, failed to obtain upgrade

61965 CRM9250D Reservation.
file version information.
Insufficient disk space causes file to fail to be
61966 CRM9250D Reservation.
saved.
61967 CRM9250D NV command execution failed. Reservation.
61968 CRM9250D NV returns error response code. Reservation.
61969 CRM9250D Database backup, please try again later. Reservation.
61970 CRM9250D Failed to manipulate SQL file. Reservation.
61971 CRM9250D Failed to load dynamic library. Reservation.
61972 CRM9250D Backup failed. Reservation.
61973 CRM9250D Failed to delete image file. Reservation.
61974 CRM9250D Failed to allocate memory. Reservation.
61975 CRM9250D Retrieval failure. Reservation.
61976 CRM9250D Operation database failure. Reservation.
61977 CRM9250D Failed to save OCR information. Reservation.
61978 CRM9250D Serial number image recognition failed. Reservation.

61979 CRM9250D Failed to communicate with NV board. Reservation.

61980 CRM9250D Conversion value information failed. Reservation.

61981 CRM9250D Failed to read hardware log. Reservation.
Withdrawal the actual number of notes issued
61982 CRM9250D is inconsistent with the number of bills Reservation.
requested.
61983 CRM9250D Operation profile error. Reservation.
61984 CRM9250D Equipment status error. Reservation.
61985 CRM9250D This feature is not supported. Reservation.
61986 CRM9250D Parameter error. Reservation.
61987 CRM9250D Equipment busy. Reservation.
61988 CRM9250D Hardware returns inconsistent results. Reservation
61989 CRM9250D Failed to establish communication. Reservation.
61990 CRM9250D Failure to send data. Reservation.
61991 CRM9250D Failed to receive ACK. Reservation.
61992 CRM9250D Failed to send ENQ. Reservation.
61993 CRM9250D Received data PackageID error. Reservation.

474/931
State
Error Code Type Description Recommended Solution
Code

61994 CRM9250D CRC error in received data. Reservation.

61995 CRM9250D Invalid data received. Reservation.
Received data error (only partial data
61996 CRM9250D Reservation.
received)
61997 CRM9250D Received data timeout. Reservation.
61998 CRM9250D Invalid handle. Reservation.
61999 CRM9250D Other mistakes Reservation
Deposit-only coin
68121 Unknown error Unknown
module
Deposit-only coin
68122 Illegal command Retry
module
Deposit-only coin
68123 Illegal parameter Check the parameter
module
Deposit-only coin
68191 Communication is set wrongly or not set Set the communication
module
Deposit-only coin Check the content and authority of
68192 Configuration file reading and writing error
module configuration file
Deposit-only coin
68193 Serial port configuration error Check the configuration
module
Deposit-only coin
68194 Command sending error Retry the command
module
Deposit-only coin
68195 ENQ sending error Retry the command
module
Deposit-only coin
68196 Received data is wrong Retry the command
module
Deposit-only coin
68197 NAK is received Retry the command
module
Deposit-only coin
68198 ACK waiting is timed out Retry the command
module
Deposit-only coin
68199 Communication is timed out Retry the command
module

475/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

476/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None
None
None
None

None

None

None

None

None

None

None

None

None

None

477/931
 Hardware Return
Code

None

None

None
None
None

None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

478/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
44
None

65

4E

47

42

3C
31
34

38

None

32
3A

479/931
 Hardware Return
Code

35

36

37
3F

40

41

43

45

46

49

4A

None
4D
51
57

5B

60

61

62

63
None

None

39

50

None

480/931
 Hardware Return
Code

68

None
None
None
None
None

None

None
None
None

None
None
None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

481/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

70, 72

71

89, 8A (only for

OMRON card reader)

47

4A

None

None

None

None

70 (only for Sankyo)

31
54 (Sankyo). 1F
(Omron)
None

None

20

21

32

482/931
 Hardware Return
Code

33

40

41

42

43

44

45

46

49

50

51

52

53

54

55

56

60

61

62

63

64

None

483/931
 Hardware Return
Code

80

82

84

85

87

86

None

None

None

None

None

10

11

12

13

14

15

16

17

484/931
 Hardware Return
Code

18

19

81

88

None

None

None

None

None

None

None
None
None

None

None
None
None
None

None

None
None
None
None
None

None

None

None

None

None

None

485/931
 Hardware Return
Code

None

None
None
None
None
None
None

None

None

None

None

None

None

None

None
None
None
None
None

None

None
None
None
None

None

None

None

None

None

None
None
None

486/931
 Hardware Return
Code

None

None

None

None

None
None
None
None
None
None
None
None
None
None
None
None

None
None

None

None
None

None

None
None
None
None
None

None

None
None

None
None
None
None
None
None

None

487/931
 Hardware Return
Code

None

None

None

None

None

None
None
None

None

None

None

None

None

None
None
None

None

None

None

None

None

None

None

None
None
None
None

None

None

None

None

None

488/931
 Hardware Return
Code

None

None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None

None

489/931
 Hardware Return
Code

None

None

None

None

None

None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

490/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

491/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None
None

None

None

None

None

None

None

492/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None
None
None

None
None
None
None
None

None

None

None
None
None
None
None
None

493/931
 Hardware Return
Code

None
None
None

None

{E01}

{E02}

{E03}

{E04}

{E05}

{E30}

{E33}

{E50}

{E54}

{E55}

None

None

None

None

494/931
 Hardware Return
Code

{S00, S01}

None

None

None
None

None

None

None

None

{E52}

None
None
None
None
None
None
None
None
None
None
None
None

None

None

495/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None
0x46

None

None
None
None

None
None
None
None
None

None
None
None
None

496/931
 Hardware Return
Code

None

None
None
None
None
None
None
None
None
None
None

None

None
None
None
None
None
None
None

None

None
None
None

None

None

None

None

None

None
None
None

None

None

None

None

None

497/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None

None

None

None

None

498/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

499/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

500/931
 Hardware Return
Code

None

None

None

None

24

0A

0C

0D

0F

12

13

14

23

None

None

None

None

501/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

{81010X00XX0000}
{81020X00XX0000}

502/931
 Hardware Return
Code

{8218XX30310000}
{8218XX30420000}
{8218XX323X0000}
{8218XX324X0000}
{8218XX333X0000}

{821B0X00XX0000}
{821C010XXX0000}
{821C020XXX0000}
{821C0X00XX0000}

{821C0X00XX0000}

{821D0100XX0000}

{821E0000000000}

{821F0000000000}

{82200000000000}

{82400100000000}

{83020100XX0000}

{83020200XX0000}

{83020400XX0000}

{83020X00XX0000}

{83050530300000}

{83050532XX0000}
{83050534300000}

{83050535300000}

{83050536XX0000}

{83050630300000}

{83050631310000}
{83050632XX0000}
{83050634300000}

{83070000XX0000}

{840X0000000000}

{85010000000000}

503/931
 Hardware Return
Code

{86020000000000}

{87010000000000}
{87020000000000}
{87040000000000}

{880XXX00000000}
{88200X00XX0000}

{8D0100XXXX0000}

{8E010000000000}

{8F010000000000}

{92010000000000}

{93XX0000000000}

{83080001XX0000}

{83050700000000}

{83050800000000}

None

None

None

None

None

None

None
None

None

None

504/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

4******, 501****

51101**

51102**

51103**, 59641*0

51104**
51105**
51106**
51107**
51108**
51111*0

51112*0

5111300

5111400

5120200

51301**
51302**
51303**, 5163***

51304**

51305**

505/931
 Hardware Return
Code

51306**
51307**

513090*

5130A0*

5130B0*

5130C0*

5130D0*

5130E0*

5130F**

5131000

51311**

514010*, 514020*

51410**

5142***

5143000
51501**
51621**
51622**
51623**
51624**
51625**
518020*, 5203000,
520310*, 520320*
5200***
5201***
5202000
5210***, 5214***,
5215***
5211***
5212***
5213***
522110*
522120*
522130*
522140*

506/931
 Hardware Return
Code

522150*
522610*
522620*
522630*
522640*
522650*
5240*00

53101**
53103**
53104**
53105**
53106**
53107**
532****
534****

5350100, 5350200,
53503**, 5350400,
53505**, 53506**,
535070*, 5350800

5360***, 5361***,
5362***, 537**00

5410***

5420***

571****

572****

574****
578****

578****

57A07**

57D****
57FFFFF

585*100

593****, 5940***
5941***

5942***

5943***

507/931
 Hardware Return
Code

5944***, 5945***,
5946***, 5947***
595****
5960***

5961***

5964000

5964200

5964300

59644**, 5964500,
5964600, 5964700

59648*0, 59649*0,
5964A*0, 5964B*0,
5964C*0, 5964D*0,
5964E*0, 5964F*0

5970***, 5972***,
5973***

5330900, 5330A00,
598****

5991A**

5991B00

5992***
59B03**
59B04**
59B0700
59B0800
59B0900
59B0A00
59B0B00
59B3100
59B41**
59B6100

59B7100

5A142**, 5A143**

5A141**, 5A151**
5A152**
5A153**
5A154**
5A155**

508/931
 Hardware Return
Code

5A156**

5A157**
5A158**
5A159**
5A15A**
5A15B**

518110*, 5A15C**

5A15D**

5A15E**

5A15F**

5A166**

5A167**

5A16E**

5A16F**

5A173**

5A174**

5A176**

5A17E**

5A17F**

51204**, 5A16A**,
5A180**

5A182*0

5A186**

5A187**

5A18E**

5A18F**

5A311**, 5A312**

509/931
 Hardware Return
Code

5A313**

5A314**

5A316**

5A31E**

5A31F**

5A323**, 5A324**

5A325**

5A326**

5A327**

5A32E**

5A32F**

5A403**, 5A410**,
5A411**, 5A41A**,
5A41D**

5A412**

5A413**

5A414**

5A415**

5A416**

5A417**

5A418**

5A419**

None

5A41B**

5A41C**

None

5A41E**

5A41F**

5A423**

510/931
 Hardware Return
Code

5A424**

5A425**

5A426**

5A427**

5A42E**, 5A42F**

5A430**

5A430**

5A503**", 5A510**,
5A511**, 5A51A**,
5A51D**

5A512**

5A513**

5A514**

5A515**

5A516**

5A517**

5A518**

5A519**

None

5A51B**

5A51C**

None

5A51E**

5A51F**

5A523**

5A524**

5A525**

5A526**

511/931
 Hardware Return
Code

5A527**

5A52E**, 5A52F**

5A530**

5A530**

5A603**, 5A610**,
5A611**, 5A61A**,
5A61D**

5A612**

5A613**

5A614**

5A615**

5A616**

5A617**
5A618**
5A619**

None

5A61B**

5A61C**

None

5A61E**

5A61F**

5A623**

5A624**

5A625**

5A626**

5A627**

5A62E**, 5A62F**

None

5A630**

512/931
 Hardware Return
Code

5A703**, 5A710**,
5A711**, 5A71A**",
5A71D**"

5A712**

5A713**

5A714**

5A715**

5A716**

5A717**

5A718**

5A719**

None

5A71B**

5A71C**

None

5A71E**

5A71F**

5A723**

5A724**

5A725**

5A726**

5A727**

5A72E**, 5A72F**

None

5A730**
5D*****
5E*****
5A1B5**
None

None
None

513/931
 Hardware Return
Code

None
None
None
None
None
None

None

Datalink｛16｝

Datalink｛17｝

Datalink｛18｝

Datalink｛61｝

Datalink｛62｝

Datalink｛64｝

Datalink｛65｝

Datalink｛68｝

Datalink｛69｝

Datalink｛6A｝

Datalink｛6B｝

Datalink｛6C｝

Datalink｛6D｝

Datalink｛6E｝

Datalink｛70｝

Datalink｛71｝

Datalink｛72｝

Datalink｛73｝

Datalink｛74｝

Datalink｛75｝

Datalink｛76｝

Datalink｛77｝

Datalink｛78｝

Datalink｛7F｝

Datalink｛90｝

Datalink｛91｝

514/931
 Hardware Return
Code

Datalink｛92｝

Datalink｛94｝

Datalink｛95｝

Datalink｛96｝

Datalink｛98｝

Datalink｛99｝

Datalink｛9A｝

Datalink｛9C｝

53201**

53202**

53203**

53204**

53205**

53206**

53207**

53208**

53209**

5320A**

5320B**

5320E**

53211**

53212**

53213**

53214**

53215**

53216**

53217**

53218**, 53219**

5321A**

5321B**
5321C**

515/931
 Hardware Return
Code

5321D**
5321E**
53220**, 53221**,
53222**
5327100
5327200
5327300

5327400

5328***

5329***, 532A0**,
532A1**, 532A2**

53421**

53422**

53423**

53424**

53425**

53426**

53427**
53428**
53429**
5342A**
5342B**

5342D**

5342E**

5342F**

53433**

53436**, 53437**

5D0**0*, 5E40*0*

5D2**0*
5D5**0*

5D6**0*

5D7**0*

5D8**0*

516/931
 Hardware Return
Code

5D9**0*

5DA**0*

5DB**0*

5DC**0*

5DD**0*

5DE**0*
5E5*00*

59B0C**, 59B0D**,
59B0E**, 59B0F**,
59B11**

59D****

51109**, 5111500

5131A**

5145000

5146000

543****

None

None

None

None

None

None

None

None

None

None

None

None

517/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

518/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

0x21

0x24

0x25

0x26

0x2A

0x2C

0x2D

0x2E

0x2F

0x30

0x34

0x36

0x37

0x4F

None

None

None

None

None

519/931
 Hardware Return
Code

None

None

None

None

None

21

24

25

26

2A

2C

2D

2E

2F

30

34

36

37

4F

None

None

520/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

10

20

21

22

23

24

25

521/931
 Hardware Return
Code

27

30

60

61

62

63
64

65

66

69

70

72

None

None

None

None

None

None

None

None

522/931
 Hardware Return
Code

None

None

71

76, 95, 97

96
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None

21

22

23

24
25

523/931
 Hardware Return
Code

26

2A

2C

2D
2E

2F

30

31

32

33

34

35

36

37

38

None
None

None

None

None

None

None

None

None

None

524/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

525/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None

None

None

None

None

None
None
None
None

526/931
 Hardware Return
Code

None

None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

20××

30××

40××

None

None

None

None

18××

28××

527/931
 Hardware Return
Code

38××

48××

73××

70××

78××

79××

None

7B××

None

7A××

88××

89××

F3××

89××

F8××

72××

None

None

B5××

10××

None

FD××

E0××

EE××

E4××

E8××

528/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

A4 XX

None

None

52 XX

F6 XX

None

None

None

None

None

None

529/931
 Hardware Return
Code

14 XX

20 XX

24 XX

30 XX

34 XX

40 XX

44 XX

02, 04, 0C, 72 XX

18 XX

28 XX

38 XX

48 XX

1C XX

2C XX

2C XX

4C XX

None

73 XX

70 XX

78 XX

79 XX

7A, 7DXX

7B, 7E XX

7C XX
81, 82, 83, 84, 85, 86,
88 XX

50 XX

51 XX

530/931
 Hardware Return
Code

89 XX

A1, A2, A8 XX

F1, F3 XX

F8 XX

None

None

None

C0 XX

B5 XX

10 XX

F0 XX

FA XX

None

None

None

None

None

None

None

None

None

None

None

None

531/931
 Hardware Return
Code

None

None

None

None
None
None
None
None
None
None
None
None
None

None

None

None
None
None

None

None

None

None

None

None
None
None
None

None

None

None

532/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None

None

None

533/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

534/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

535/931
 Hardware Return
Code

None

None

None

None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

None

None

None

None
None
None
None
None
None
None
None
None

None
None
None

None

None

536/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None
None

None

None

None

None

None

None
None

537/931
 Hardware Return
Code

None

None

None
None
None

None

None

None

None

None
None
None

None

None

None

None
None
None
None
None
None
None
None

None

None
None
None
None
None
None
None
None
None
None

None

None

538/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None
None
None
None

None

None

None
None
None

None
None

539/931
 Hardware Return
Code

None

None
None
None

None

None

None
None
None
None
None

None

None
None
None

None

None

None
None
None

None

None

None

None

None

None
None
None
None
None
None

None
None
None

None

540/931
 Hardware Return
Code

None

None

None

None

None

0x1001

0x1002

0x1003

0x1004

0x1005

0x1006

0x1007

0x1008

0x1009

0x100A

0x100B

0x101F

0x1020

0x1021

0x1022

0x1023

0x1024

0x1025

0x1026

0x1027

0x1028

0x1029

0x102A

0x102B

0x102C

541/931
 Hardware Return
Code

0x102D

0x6001

0x6002

0x6003

0x6004

0x6005

0x6006

0x600A

0x600B

0x600C

0x600D

0x600E

0x600F

542/931
 Hardware Return
Code

0x6010

0x6011

0x601E~0x6021

0x6101

0x6102

0x6103

0x6104

0x6105~0x6109

0x6201

0x6202

0x6203

0x6204

0x6205~0x6209

0x6301

0x6302

0x6303

0x6304

0x6305~0x6309

0x6401

0x6402

0x6403

0x6404

0x6405~0x6409

0x6501

0x6502

0x6503

0x6504

0x6505~0x6509

0x6601

0x6602

0x6603

543/931
 Hardware Return
Code

0x6604

0x6605~0x6609

0x6701

0x6702

0x6703

0x6801

0x6802

0x6803

0x6805

0x6806

0x6807

0x6808

0x6809

0x680A

0x680B

0x680C

0x680D

0x680E

0x680F

0x6901

0x6902

0x6903

0x6904

0x6905

0x6906

0x6907

0x6908

0x6909

0x690A

0x690B

544/931
 Hardware Return
Code

0x690C

0x690D

0x690E

0x690F

0x6910

0x6911

0x6912

0x6913

0x6914

0x6915

0x6916

0x6917

0x6918

0x6919

0x691A

0x691B

0x691C

0x691D

0x691E

0x691F

0x6920

0x6921

0x6922

0x6928

0x6929~0x692d

0x6a01

0x6a02

0x6a03

0x6a04

0x6a05

0x6a06

545/931
 Hardware Return
Code

0x6a07

0x6a08

0x6a09

0x6a0a

0x6a0B

0x6a0C

0x6a0D

0x6a0E

0x6a0F

0x6C01

0x6C02

0x6C03

0x6C04

0x6C05

0x6C06

0x6D01

0x6D02

0x6D03

0x6D04

0x6D05

0x6D06

0x6D07

0x6D08

0x6D09

0x6D0A

0x6D0B

0x6D0C

0x6D0D

0x6D0E

0x6D0F

0x6D10

546/931
 Hardware Return
Code

0x6D11

0x6D12

0x6D13

0x6D14

0x6D15

0x6D16

0x6D17

0x6D18

0x6E01

0x6E02

0x6E03

0x6E04

0x6E05

0x6E06

0x6E07

0x6E08

0x6E09

0x6E0A

0x6E0B

0x6E0C

0x6E0D

0x6E0E

0x6E0F

0x6E10

0x6E11

0x6E12

0x6E13

0x6E14

0x6E15

0x6E16

547/931
 Hardware Return
Code

0x6E17

0x6E18

0x6E19

0x6E1A

0x6E1B

0x6E1C

0x6E1D

0x6E1E

0x6E1F

0x6E20

0x6E21

0x6E22

0x6E23

0x6E24

0x6E25

0x6E26

0x6E27

0x6E28

0x6E29

0x6E2a

0x6E2b

0x6E2c

0x6E2d

548/931
 Hardware Return
Code

1001

None

None

100b

1003

1004

1005

101f

1020

1021

1022

1023

1024

549/931
 Hardware Return
Code

1025

1026

1027

1028

1008

None

None

None

None

None

6c02

None

None

None

6d03

None

6103

6203

6303

6403

6503

6603

6101

6201

6301

6401

6501

6601

6102

6202

6302

550/931
 Hardware Return
Code

6402

6502

6602

6104

6204

6304

6404

6504

6604

6701

6702/6703

6801

6802

6803

6d01

6805

6806

6809

680a

6808

6901

6902

6903

6904

6905

6906

6907

6908

6909

690a

551/931
 Hardware Return
Code

690b

690c

690d

690e

690f

6910

6911

6912

6915

6913

6914

6a01

6a02

6a03

6a04

6a05

6a06

6a07

6a08

6a09

6a0a

6916

6917

6918

None

None

None

6d02

601e, 601f6020, 6021

600a, 600b, 600c, 600d,
600e, 600f

552/931
 Hardware Return
Code

6001, 6002, 6003, 6004,

6005, 6109, 6209, 6309,
6409, 6509, 6609

None

6919

691a

691b

691c

691d

691e

691f

6d04

680b

680d

6920

6921

6922

6a0b

6a0c

6a0d

6D05

6D06

6D07

6D08

6003

6006

6005

None

None

None

553/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

554/931
 Hardware Return
Code

None

None

None
1121
1221
1321
1421
1521
1118
1218
1318
1418
1518
1047
1048
162B
3601, 7601
961F

3602, 3603, 3604, 3605,

3606, 3607, 364F, 764F,
764D, 7602, 7603,
7604, 7605, 7606, 7607

6053
3709, 4709
3716, 373C, 4708,
470A, 470B, 4716, 4724

380E, 380F, 383B,

4722, 480C, 480D,
480E, 480F, 482D

4832, 5032
1719, 4719
3610, 7610, 5630
5628
5629

762C

3926, 392A, 5611,

5925, 5926, 592A
6017
6117
6217
6317
6417
6517
6118

555/931
 Hardware Return
Code

6218
6318
6418
6518
6120
6220
6320
6420
6520
3127, 6113, 6114, 6127,
612E
3227, 6213, 6214, 6227,
622E
3327, 6313, 6314, 6327,
632E
3427, 6413, 6414, 6427,
642E
3527, 6513, 6514, 6527,
652E
514E, 361A, 6115,
611A
524E, 361B, 6215,
621B
534E, 361C, 6315,
631C
544E, 361D, 6415,
641D
554E, 361E, 6515, 651E
6112, 612F
6212, 622F
6312, 632F
6412, 642F
6512, 652F
8142

8242

8342

8442

8542

8042
3634, 363E
3636, 363F
3638, 3640
363A, 3641
A044, A045

3723
None
None

None

556/931
 Hardware Return
Code

None

None

None

None

None

None
None
2031
None
None
373D

A046, A049, A04A

364B

384C

8143

8243

8343

8443

8543

8043

None

None

None

None

None

10

11

557/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

100

558/931
 Hardware Return
Code

101

102

103

104

105

2000

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
400
401
500
501

559/931
 Hardware Return
Code

502
503
505
540

541

542

543

550

630

504
560

530

600

601
602
610

None

None

570

571

572

573
720
721
722

None

None

None
None
901

560/931
 Hardware Return
Code

902
903
911
912
913
914
921
922
923
620
552
630

510

511

512

513

711
712
1001
1002
1010

1011

1015
1016
1017
1018

1020
1021
4101
1050
1051
1052
1053
940
1101
1102
1103
1104
1105
2001
3001
3002

561/931
 Hardware Return
Code

3003
3004
3005

3006

3007

3008

3009

3010
3100
3101

3102

3103

3104

3105

3106

3107

3108

3109

3110

3111

3112

3113

3114

3115

3121

3122

3123

3124

562/931
 Hardware Return
Code

3125

3126
None
3021
3022
3023
3024
3025
3026
3027
3028
3029
3030
3031
3032
3033
3034
3035
3036
3037
3038
3039
3040
3041
3042
3043
3044
3140
3141
3142

3143

3144

3145

3146

3147

3148

3149

3150

3160

3161

3162

3163

563/931
 Hardware Return
Code

3164

3165

3166

3167

3168

3169

3170

3181

3182

3183

3184

3201

3202
3203
3204
3205
3206
3207
3208
3209
3210
3211
3212
3213
3221

3222
3223
3224
3225
3226
3227
3228
3229
3230
3231
3232
3233
3250
3260
3410

564/931
 Hardware Return
Code

3411
3412
3401
3402
3403
4015
4020
4021
4022
4023
4024

4121

4122

4123

4124
None
None
None
None
None
None

None

None

None

None

601
602
603
605
606

610

611
612
613
614
615
616
061A
621

622

565/931
 Hardware Return
Code

623

624

631

632

701

702

801

802

803

804

805
0811, 0831, 0841
0812, 0832, 0842
0813, 0833, 0843
0814, 0834, 0844
0815, 0835, 0845
081A, 081B, 081C
081D, 0830, 0840
081E
081F
0821, 0851
0822, 0852
0823, 0853
0824, 0854
0825, 0855
None
850
None
None
901

911

912

941

None

741

714

None

566/931
 Hardware Return
Code

902
0950
0950
None
None
None

None

None

None

None

None
None
None
None

None

None

None
None
None
None
None

None

None

None

None

None

None

None

4090

4091, 4094

4092, 4093

4095, 4096, 4097

None

None

567/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

1013, 1025, 1271,

4070~4075, 4201~4226,
4230~423F, 424F,
42BA, 42CA, 42DA,
E400~E4FF

1001

1002

1003

1004

1005

1006

1007

1008

1009

100A

568/931
 Hardware Return
Code

100B

100C

100D

100E

100F

1010

1011

1012
1021
1022

1025

1101, 1102

1103

1104, 1105

1107

111x

112x, 113x

117x

118x

119x

11A1

11A9

11Cx

11Dx

11E1

11E2

569/931
 Hardware Return
Code

11E3

11E5

11E6

8011, 11F1

8012, 11F2

8013, 11F3

8014, 11F4

8015, 11F5

1200

1201

1202

1203

1204

1205
1211
1212
1213
1214
1215
1220

1221

1222

1223

1224

1225

1241~124A

1251, 1261

1252, 1262

1253, 1263

1254, 1264

1255, 1265

11E7

570/931
 Hardware Return
Code

1290
1291

1292

404D, 404E, 404F

405C, 405D, 405E

4311~4315, 4321~4325,
4331~4335, 8131~8135

F001, F002, F003

40B1

4098

40B2

2001

2011

2021

2031

2041

2051

2061

2071

2101

2111

2121

2131

2141

2151

2161

2171
80E6
80E7
3000~30FF

3100~31FF

3200~32FF

3300~33FF

571/931
 Hardware Return
Code

3401~3403

3500~35FF

3333

3204, 4205, 3206

4001~4003

4004~4006, 4051~405B

4007~4008

4020, 4030, 4060

4021, 4031, 4061

4022, 4032, 4062

4023, 4033, 4063

4024, 4034, 4064

4025, 4035, 4065

4041

4101

4102~4105

4240, 4250, 4260, 4270,

4280, 4290, 42A0,
42B0, 42C0, 42D0

4241, 4251, 4261, 4271,

4281, 4291, 42A1,
42B1, 42C1, 42D1

4242, 4252, 4262, 4272,

4282, 4292, 42A2,
42B2, 42C2, 42D2

4243, 4253, 4263, 4273,

4283, 4293, 42A3,
42B3, 42C3, 42D3

4244, 4254, 4264, 4274,

4284, 4294, 42A4,
42B4, 42C4, 42D4

4245, 4255, 4265, 4275,

4285, 4295, 42A5,
42B5, 42C5, 42D5

407A

572/931
 Hardware Return
Code

407B

5001~500F,
5010~501A,
5021~502E,
5031~5036, 5041~5046,
5051~5055, 5061~5065,
5071~5075, 5081~5085,
5091~50955400~5406

5301~530F,
5310~531A,
5321~532E,
5331~5336, 5341~5346,
5351~5355, 5361~5365,
5371~5375, 5381~5385,
5391~5395

5101~5104, 5111~5114,
5121~5125, 5131~5135

5201~520D

5141~5145, 5151~5155
6006
6007
6008
6001
6002
6003
6004
6005
6111, 6112, 6121, 6123,
6126, 6127, 6128, 6129,
612A
6113, 6122, 6124,
612B, 612C
6201

6202

6203

6204

6205

6206

6211

6212

573/931
 Hardware Return
Code

6213

6214

6215

6216

6301, 6302, 6303, 6304

6305, 6306, 6307, 6308

6309

6313

6314

6315

6316

6317

6117, 6119

6125, E605

7002

7003

7004

7011, 7012

7013

7014

7021, 7022, 7023

7031, 7032, 7033

7041

7042

7043

8010
800x
801A
801B, 8019

574/931
 Hardware Return
Code

801C

801D, 8020

801E

801F

8030, 8040

8031, 8041
8050, 8060, 8070, 8080,
8090, 80A0, 80B0,
80C0
8021, 8051, 8061, 8071,
8081, 8091, 80A1,
80B1, 80C1
8022, 8052, 8062, 8072,
8082, 8092, 80A2,
80B2, 80C2
8023, 8053, 8063, 8073,
8083, 8093, 80A3,
80B3, 80C3
8024, 8054, 8064, 8074,
8084, 8094, 80A4,
80B4, 80C4
8025, 8055, 8065, 8075,
8085, 8095, 80A5,
80B5, 80C5

80D1, 1281

80D2, 1282

80D3, 1283

80D4, 1284

80D5, 1285

80E0
80E1
80E2
80E3
80E4
80E5
80F0

80F1

80F2

80F3

80F4

575/931
 Hardware Return
Code

80F5

8100

8101

8102

8103

8104

8105

8112

8113

8114

8115
8120

9001, 9002, 9003, 9004,

9005, 900F, 9041, 9042,
9043, 9044, 9045, 904F,
9081, 9082,
90A1~90A5, 90AF,
9401, 9402, 9501, 9502,
9503, 9504, 9505~9509,
950F

900A, 900B, 900C,

900D, 900E, 9011,
9012, 9013, 904A,
904B, 904C, 904D,
904E, 9051, 9052, 9053,
9083, 9084, 9085, 9086,
9087, 90AA~90AE,
90B1, 90B2, 90B3,
9404, 9405, 9406, 9425,
950A, 950B, 950C,
950D, 950E, 9511,
9512, 9513

9010, 9050, 90B0

9014, 9015, 9016, 9017,

9018, 9019, 9054~9059,
90B4~90B9, 940A,
940B, 940C, 940D,
9428, 9514, 9515, 9516,
9517, 9518, 9519

576/931
 Hardware Return
Code

901E, 901F, 9028,

9029, 902A, 905E,
905F, 9068, 9069,
906A, 90BE, 90BF,
90C8, 90C9, 90CA,
9413, 9414, 951E,
951F, 9528, 9529, 952A

9020, 902B, 9060,

906B, 90C0, 90CB,
9520, 952B
9021, 902C, 9061,
906C, 90C1, 90CC,
9521, 952C
9022, 902D, 9062,
906D, 90C2, 90CD,
9522, 952D
9023, 902E, 9063,
906E, 90C3, 90CE,
9523, 952E
None
9006~9009,
90A6~90A9, 9403,
9407, 9426, 9430,
9046~9049
9408

9427, 9510

9409

9411, 9412, 9429

9415, 941D

9416, 941E

9417, 941F

9418, 9420

9091~9099,
9101~910A,
9113~9117,
911C~9126,
9128~9132,
9141~914A,
9153~9157,
915C~9166, 9168~9172
9201~920D,
9221~9225, 922F,
9231~9235, 9239,
9241~924A,
9261~9265, 926F,
9271~9275, 9279
9281

9282

577/931
 Hardware Return
Code

9285

9286

9288

9301~931F,
9320~932E, 9330~9332

9289

928A

928B

928C

928D

E511~E514,
E531~E535

E541

E542

E601, E603

E602, E604

E611

E606, E607

E801, E805

E802

E803

E804, E806
E810, E820, E830,
E840
E811, E821, E831,
E841
E812, E822, E832,
E842
E813, E823, E833,
E843
E814, E824, E834,
E844
E815, E825, E835,
E845
E850, E860

578/931
 Hardware Return
Code

E851, E861

E852, E862

E853, E863

E854, E864

E855, E865

E85A, E86A

EA02

EA03

EA04

EA05

EA07

EA08

EA09

EA10

None

None
None
None
None
None
None
None
None
None
None
None

None

None

None

None

None

None

None

None

579/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

0001

0031

0032, 0035

0033

0034

None

None

None

580/931
 Hardware Return
Code

None

None

None
None
None

None

None

None
None
None
None
None
None

4301

4302

4303

4304

4305

1013, 1025, 1026, 1271,

406A, 406B, 406C,
4070, 4071, 4072, 4073,
4074, 4075, 4076, 4077,
4078, 1293

581/931
 Hardware Return
Code

4201, 4202, 4203, 4204

4205, 4206, 4211, 4212,
4213, 4214, 4215, 4216,
4221, 4222, 4223, 4224,
4225, 4226, 4230, 4231,
4232, 4233, 4234, 4235,
4236, 4237, 4238, 4239,
423A, 423B, 423C,
423D, 423F, 424F,
42BA, 42CA, 42DA,
E401, E402, E403,
E404, E405, E406,
E411E412, E413, E414,
E415, E416E421, E422,
E423, E424, E425,
E426

5001, 5301

5002, 5302

5003, 5303

5004, 5304

5005, 5305

5006, 5306

5007, 5307

5008, 5308

5009, 5309

500A, 530A

500B, 530B

500C, 530C

500D, 530D

500E, 530E

582/931
 Hardware Return
Code

500F, 530F

5010, 5310

5011, 5311

5012, 5312

5013, 5313

5014, 5314

5015, 5315

5016, 5316

50195319

501A, 531A

5021, 5321

5022, 5322

5023, 5323

5024, 5324

5025, 5325

5026, 5326

5027, 5327

5028, 5328

5029, 5329

502A, 532A

502B, 532B

583/931
 Hardware Return
Code

502D, 532D

5031, 5331

5032, 5332

5033, 5333

5034, 5334

5035, 5335

5036, 5336

5041, 5341

5042, 5342

5043, 5343

5044, 5344

5045, 5345

5046, 5346

5051, 5351

5052, 5352

5053, 5353

5054, 5354

5055, 5355

5061, 5361

5062, 5362

5063, 5363

584/931
 Hardware Return
Code

5064, 5364

5065, 5365

5071, 5371

5072, 5372

5073, 5373

5074, 5374

5075, 5375

5081, 5381

5082, 5382

5083, 5383

5084, 5384

5085, 5385

5400

5401

5402

5403

5101, 5111

5102, 5112

5103, 5113

5121, 5131, 5141, 5151

5122, 5132, 5142, 5152

585/931
 Hardware Return
Code

5123, 5133, 5143, 5153

5124, 5134, 5144, 5154

E501, E511

E502, E512

E503, E513

E521, E531

E522, E532

E523, E533

E524, E534

5201

5202

5203

5204

5205

5206, 5208

5207

5209

520A

520B

520C

9001

586/931
 Hardware Return
Code

9002

9003

9004

9005

9006

9007

9008

9009

900A

900B

900C

900D

900E

900F

9010

9011

9012

9013

587/931
 Hardware Return
Code

9014

9015

9016

9017

9018

9019

90A1, 9041, 9501

90A2, 9042, 9502

90A3, 9043, 9503

9044, 90A4, 9504

9045, 90A5, 9505

9046, 90A6, 9506

9047, 90A7, 9507

9048, 90A8, 9508

9049, 90A9, 9509

904A, 90AA, 950A

904B, 90AB, 950B

904C, 90AC, 950C

904D, 90AD, 950D

904E, 90AE, 950E

904F, 90AF, 950F

588/931
 Hardware Return
Code

9050, 90B0, 9510

9051, 90B1, 9511

9052, 90B2, 9512

9053, 90B3, 9513

9054, 90B4, 9514

9055, 90B5, 9515

9056, 90B6, 9516

9057, 90B7, 9517

9058, 90B8, 9518

9059, 90B9, 9519

9401

9402

9403

9404

9405

9406

9407

940A

940B

940C

940D

589/931
 Hardware Return
Code

9425

9426

9428

9430

9081

9082

9083

9084

9085

9086

9087

6318

6319

631A

631B

631C

631D

631E

631F

6320

6321

590/931
 Hardware Return
Code

6322

6323

6324

6325

6326

6327

6328

6329

632A

632B

632C

632D

632E

632F

6330

6331

6332

6333

6334

6335

6336

591/931
 Hardware Return
Code

6337

6338

6339

633A

633B

633C

633D

9091

9095

9096

9097

9098

9099

9101, 9141

9102, 9142

9103, 9143

9104, 9144

9105, 9145

9106, 9146

9107, 9147

9108, 9148

592/931
 Hardware Return
Code

9109, 9149

910A, 914A

9113, 9153

9114, 9154

9115, 9155

9116, 9156

9117, 9157

911C, 915C

911D, 915D

911E, 915E

911F, 915F

9120, 9160

9121, 9161

9122, 9162

9123, 9163

9124, 9164

9125, 9165

9126, 9166

9128, 9168

912A, 916A

912B, 916B

593/931
 Hardware Return
Code

912C, 916C

912E, 916E

9130, 9170

9131, 9171

9132, 9172

9301

9302

9303

9304

9305

9306

9307

9308

9309

930A

9313

9314

9315

9316

9317

931C

594/931
 Hardware Return
Code

931D

931E

931F

9320

9321

9322

9323

9324

9325

9326

9328

932A

932B

932C

932E

9330

9331

9332

3301, 3302, 3303, 3300,

330A, 330B, 330C,
330D
3314, 3315, 3316, 3310,
0000, 3319, 331A, 331B

3320, 3321, 3322, 3323

3324, 3325, 3326, 3327

595/931
 Hardware Return
Code

3328, 3329, 332A,

332B,
332C, 332D

332E

332F

3330

3331

3332

3340, 3341, 3342, 3343,

3344, 3345, 3346

3348

3349

3350

3351

3352

3353

3354

3355

3356

3357

3358

3359

335A

335B

596/931
 Hardware Return
Code

6005

6009

0610

0612

0613

0615

0616

0621

0622

0623

0624

0631, 0913

0632

0633

0634

0640

0671

0901

0903

0911

0912

0635

597/931
 Hardware Return
Code

0636

0915

0916

0637

0801

0802

0803

0804

0805

0806

0807

0808

0811

0812

0813

0814

0815

0816

0817

0818

0821

0822

0823

0824

0825

0826

0827

0828

0829

0625, 0830

0831

598/931
 Hardware Return
Code

0832, 0834, 800C

0833

0841

0842

0843

0844

0845

0846

0847

0848

0849

0601, 6001

0602, 6002

0603, 6003

6004

6202

6203

6205

6206

6212

6213

6215

6216

599/931
 Hardware Return
Code

6301

6302

6303

6304

6313

6316

8001

8002

8005

923F, 924F

9281

9282

9285

9286

4124

7100, 7200, 7300, 7E00

600/931
 Hardware Return
Code

1031, 1111, 1121, 1131

1181, 1191, 11F1, 1251
1261, 4011, 4021, 4031
4081, 42E1, 4401, 5210
5220, 5230, 5240, 5250
5510, 5520, 8011, 8021
8051, 8061, 8071, 8081
8091, 80A1, 80B1,
80C1
80D1, 8201, 8301, 8401
8411, 8421, 9231, 9241
9289, E521, E531, E811
E821, E831, E841,
E851

1032, 1112, 1122, 1132

1182, 1192, 11F2, 1252
1262, 4012, 4022, 4032
4082, 42E2, 4402, 5211
5221, 5231, 5241, 5251
5511, 5521, 8012, 8022
8052, 8062, 8072, 8082
8092, 80A2, 80B2,
80C2
80D2, 8202, 8302, 8402
8412, 8422, 9232, 9242
928A, E522, E532,
E812
E822, E832, E842,
E852
E862

601/931
 Hardware Return
Code

1033, 1113, 1123, 1133

1183, 1193, 11F3, 1253
1263, 4013, 4023, 4033
4083, 42E3, 4403, 5212
5222, 5232, 5242, 5252
5512, 5522, 8013, 8023
8053, 8063, 8073, 8083
8093, 80A3, 80B3,
80C3
80D3, 8203, 8303, 8403
8413, 8423, 9233, 9243
928B, E523, E533,
E813
E823, E833, E843,
E853
E863

1034, 1114, 1124, 1134

1184, 1194, 11F4, 1254
1264, 4014, 4024, 4034
4084, 42E4, 4404, 5213
5223, 5233, 5243, 5253
5513, 5523, 8014, 8024
8054, 8064, 8074, 8084
8094, 80A4, 80B4,
80C4
80D4, 8204, 8304, 8404
8414, 8424, 9234, 9244
928C, E524, E534,
E814
E824, E834, E844,
E854
E864

602/931
 Hardware Return
Code

1035, 1115, 1125, 1135

1185, 1195, 11F5, 1255
1265, 4015, 4025, 4035
4085, 42E5, 4405, 5214
5224, 5234, 5244, 5254
5514, 5524, 8015, 8025
8055, 8065, 8075, 8085
8095, 80A5, 80B5,
80C5
80D5, 8205, 8305, 8405
8415, 8425, 9235, 9245
928D, E525, E535,
E815
E825, E835, E845,
E855
E865

1036, 1116, 1126, 1136

1186, 1196, 11F6, 1256
1266, 4016, 4026, 4036
4086, 42E6, 4406, 5215
5225, 5235, 5245, 5255
8016, 8026, 8056, 8066
8076, 8086, 8096, 80A6
80B6, 80C6, 80D6,
8206
8306, 8406, 8416, 8426
9236, 9246, 928E, E526
E536, E816, E826,
E836
E846, E856, E866

603/931
 Hardware Return
Code

1037, 1117, 1127, 1137

1187, 1197, 11F7, 1257
1267, 4017, 4027, 4037
4087, 42E7, 4407, 5216
5226, 5236, 5246, 5256
8017, 8027, 8057, 8067
8077, 8087, 8097, 80A7
80B7, 80C7, 80D7,
8207
8307, 8407, 8417, 8427
9237, 9247, 928F, E527
E537, E817, E827,
E837
E847, E857, E867

1038, 1118, 1128, 1138

1188, 1198, 11F8, 1258
1268, 4018, 4028, 4038
4088, 42E8, 4408, 5217
5227, 5237, 5247, 5257
8018, 8028, 8058, 8068
8078, 8088, 8098, 80A8
80B8, 80C8, 80D8,
8208
8308, 8408, 8418, 8428
9238, 9248, 9290, E528
E538, E818, E828,
E838
E848, E858, E868

1211, 9261

1212, 9262

1213, 9263

1214, 9264

1215, 9265

1216, 9266

1217, 9267

1218, 9268

0835

604/931
 Hardware Return
Code

8007

8006

800B
0836, 5151, 5152,
801D, 830D
80E1

80E2

80E3

80E4

80E5

80E6

80E7

80E8

80F1

80F2

80F3

80F4

80F5

80F6

80F7

80F8

8101

8102

8103

8104

8105

8106

8107

8108

4091

4092

4093

605/931
 Hardware Return
Code

4094

4095

4096

4097

4098

40A1

40A2

40A3

40A4

40A5

40A6

40A7

40A8

1001

1002

1005, 100B-100D

1021

1022

1241-124A, 1271-12A1

11C5-11E7

103F

3102-3113

3114-3506

606/931
 Hardware Return
Code

1042

4501

2031, 2131

2041, 2141
2032-2035, 2071, 2132-
2135, 2171
3601-3682, 4120, 5001-
5150, 5301-5395

3691-3693, 9001-9217,
9305-9535

5501

5505

9601

9602

9603

E401

E402

E501

E505

4001-4008

4051-407B

4101

4102-4105, 4400

4123

5201-520A

F010

F011

F012

607/931
 Hardware Return
Code

F015

F016

F018

F020

F021

F022

F023

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

608/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

609/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

610/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

611/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None
None
None
None

612/931
 Hardware Return
Code

None
None
None
None
None
0206
0207
0208

0209
0900
1701
1702
1703
1704
1705
1706
1707
2101-2102
2300
2800
3002
3003
3004
3006

3007
3008
3102
3103
3104
3200
3301

3302

3401
3601
3602
3603
3604
3605
3606
3606
3607

3608
3609

613/931
 Hardware Return
Code

361A
361B
361C
3701
0101
0201
0301
0401
0501
0601
0102
0202
0302
0402
0502
0602
0103, 1a0b, 1aaf, 1a15

0203, 1a0c, 1a20, 1a16

0303, 1a0d, 1a21, 1a17

0403, 1a0e, 1a22, 1a18

0503, 1a0f, 1a23, 1a19

0603, 1a10, 1a24, 1a1a

0104, 1a29, 1a33, 1a3d,
1b01
0204, 1a2a, 1a34, 1a3e,
1b02
0304, 1a2b, 1a35, 1a3f,
1b03
0404, 1a2c, 1a36, 1a40,
1b04
0504, 1a2d, 1a37, 1a41,
1b05
0604, 1a2e, 1a38, 1a42,
1b06
6465
6466

6467, 0100, 0201, 0202,

0203, 0204, 0205
6468

FAFB

FAFC, 3001

614/931
Hardware Return
Code

615/931
Hardware Return
Code

616/931
Hardware Return
Code

617/931
 Hardware Return
Code

None

None

None

0x01

0x02

0x03

0x04

0x05

0x06

0x07

0x08

618/931
 Hardware Return
Code

0x09
0x0A
0x0B
0x0C
0x0D
0x0E
0x0F

0x10

0x11

0x12

0x13

0x14

0x15

0x16

0x17

0x18

0x19

0x1A
0x1B
0x1C
0x1D
0x20
0x21
0x22
0x23
0x24
0x25
0x30
0x31
0x32
0x33
0x34
0x35
0x36
0x37
0x38
0x39
0x3A

619/931
 Hardware Return
Code

0x3B
0x3C
0x3D
0x3E
0x3F
0x40
0x41

0x42

0x43

0x44
0x45
0x46
0x47
0x48
0x49
0x4A
0x4B
0x4C
0x4D
0x4E

0x4F
0x50
0x51
0x52
0x53
0x54
0x55
0x56
0x57
0x58
0x59
0x5A
0x5B
0x5C
0x60
0x61
0x62
0x63
0x64
0x65
0x66
0x67
0x68
0x69
0x6A
0x6B
0x6C

620/931
 Hardware Return
Code

0x70
0x71
0x72
0x73
0x74
0x75
0x76
0x77
0x78
0x79
0x7A
0x7B
0x7C
0x80
0x81
0x82
0x83
0x84
0x85
0x86
0x87
0x88
0x89
0x8A
0x8B
0x8C
0x90
0x91
0x92
0x93
0x94
0x95
0x96
0x97
0x98
0x99
0x9A
0x9B
0x9C
0x9D
0x9E
0x9F
0xA0
0xA1
0xA2
0xA3
0xA4
0xA5
0xA6
0xA7
0xA8
0xA9
0xAA

621/931
 Hardware Return
Code

0xAB
0xAC
0xAD
0xAE
0xAF

0xB0
0xB1
0xB2
0xB3
0xC0
0xC1
0xC2

0xC3
0xC4
0xC5
0xC6
0xD0
0xD1
0xD2
0xD3
0xD4
0xD5
0xE0
0xE1

0xE2

0xE3

0xE4
0xE5
0xF0
0xF1
0xF2
0xF3
0xF4
0xF5
0xF6
0x110
0x111
0x112
0x120
0x121

0x122

0x123

0x124
0x125

622/931
 Hardware Return
Code

0x126
0x127
0x128
0x129
0x12A
0x12B
0x12C
0x12D

0x12E

0x12F

0x130

0x131

0x132

0x133

0x134

0x136

0x137
None
None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

623/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

624/931
 Hardware Return
Code

None

None

None
None
None
None

None
None
None
None
None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

None

0x0001

0x0002

0x0003

0x0004

0x0008

0x0009

625/931
 Hardware Return
Code

0x000A

0x000B
0x000C
0x000D

0x000F

0x0010

0x0011

0x0012

0x0013

0x0014

0x0015

0x0016

0x0017

0x0018

0x0019

0x001A
0x001E
0x0020
0x0021
0x0022
0x0023
0x0024
0x0025
0x0026

0x0030

0x0031

0x0032

0x0033

626/931
 Hardware Return
Code

0x0034

0x0035

0x0036

0x0037

0x0038

0x0039

0x003A

0x003B

0x003C

0x003D

0x003E

0x003F

0x0040

0x0041

627/931
 Hardware Return
Code

0x0042

0x0043

0x0044

0x0045

0x0046

0x0047

0x0048

0x0049

0x004A

0x004B

0x004C

628/931
 Hardware Return
Code

0x004D

0x004E

0x004F

0x0050

0x0051

0x0052

0x0053

0x0054

0x0055

0x0056

0x0057

0x0060~0x00EF

629/931
Hardware Return
Code

630/931
 Hardware Return
Code

0x00F0
0x00F1
0x00F2
0x00F3

631/931
 Hardware Return
Code

0x00F4
0x00F5

0x0100~0x010F

0x0110~0x011F

0x0120

0x0121

0x0122

0x0123
0x0124
0x0125
0x0126
0x0130
0x0131

632/931
 Hardware Return
Code

0x0132

0x0133
0x0134

0x0135

0x0140

0x0142

0x0146

0x0147

0x0148

0x014C
0x014D
0x014F

0x0150

0x0151

0x0152
0x0153

0x0154

0x0155
0x0157
0x0159
0x015A

0x015B
0x015C

0x015D

0x015E

0x015F

0x0160
0x0162
0x0163

633/931
 Hardware Return
Code

0x016F

None
None

None

None

None

None

None
None
None

None

None

None

None
None
None
None
None
None
None
None
None

None
None

None

None

None

None

None
None
1001

634/931
 Hardware Return
Code

1002
1003
4672
1004

1005

1006

1007

1008

1009

100A

100B

100C

100D

100E

100F

1010

1011

1012

1013

1014

1015

1016

1017

1018

1027

1028

1029

102a

102b

102c

1021

1022

635/931
 Hardware Return
Code

1023

1071~1078
1031~1053
10a1～10d8
A400-A6FF
1041~1043

1060

1061

1062

1063

1064

1065

1066

1067
4610
4620
4611
4621
4639
4612
4622
463A
4619
4629
4631~4632
4634~4637
4633
4638
4641

4642
4649
464A
4651~4654
4659
4661

4662

4671

4681

4211

4212

4213

636/931
 Hardware Return
Code

4B41-4B60

4B61-4BFF
1024
4C01
2001

2002

2011

2012

2015

2016

2017

2018

2019

201A

202B

203C

204D

205E

206F

2010

2013

464D

464E

464B

464C

4673
465A
465B
465C

6007

637/931
 Hardware Return
Code

610b
620b
630e
630f
6310
6311
6312
6313
6314
6315
655b
656a
656b
656c
656d
656e
656f
6744
6745
6746
6747
6775

6024

6025

6026

6027

6028

6101~6105

6109

6201~6205

6209

6108

6208

6029

602A

602B

602C

6301~6304

638/931
 Hardware Return
Code

7101
7102
7104
7201
7202
7204
6106
6107
610a
6206
6207
620a
6305
6317
6318
6319
631a
631b
6501
655d
655f
6561
6c01
7105
7205
710F
720F
7110
7210
7111
7211
7112
7212
7113
7213
9101~911F
655C

655E

6560

6562

6563

6564

6565

6566

6567

6568

6569

6570

639/931
 Hardware Return
Code

631C

6607

6608

6609

660A

9121

9122

9132

9123

9133

9124

9125

9138

9161

9162

9136

9151

9152

9135

9139

6c09
9137
9141
9142
9171
9172
91A1
91B1
91C1

91C2

6c03

6c04

6c05

6c06

640/931
 Hardware Return
Code

6c07

6c08

6c0a

6c0b
672E
672F
6740
6715
6716
6731~673B
6a01~6a1b
6a1c～6a33
7115~711C
7215~721C
712a～7133
722a～7233
A000~A2FF
6701~670e
6710~6716
673C
673D
6741~6760
6773
6774
9400~9AFF
6709

6770~6772

670F

6749
6713
9612

6721

6714

6717~671F
9A01-9A3F
6720
6781~6789
9A41-9A7F
6791~6799
9A81-9ABF
6788

6798

9AC1-9AFF

9732

641/931
 Hardware Return
Code

9802
9803
6801

6802

6803

6804

6806

6807

6808

6809

680a~681E

6812

6813

6814

6815

6816

7128, 7228

681f

6820

6821

6822

6827

6828

6829

682A

None
6111~6217
6306~630d
6551~655a
6601~6602
691b~691f
6927
7106~7109
7206~7209
711D~711F
721D~721E
A800~A8FF
A900~A9FF

642/931
 Hardware Return
Code

A901

6901
A902

691c

691d

691e

691f

711d

711c

711d

711e

6a11

6a12

6a13

6a14

6a18

6a19

6a1a

6a1b

AB00~BFFF

6903

6904

6905

6906

6907

6908

6909

690A

643/931
 Hardware Return
Code

690B

690C

690D

690E

690F

6910

6911

6912

6913

6914

6915

6916

6917

6918

6919

691A

6920

6921

6922

6923

6924

6925

6926

6928

6929

692A

692B

644/931
 Hardware Return
Code

692C

692D

692E

692F

6930

6931

6932

6933

6934

6935

6936

6937

6938

BB01

B001 - B1FF

B201 - B6FF

B801 - BAFF

AA00

AA01

645/931
 Hardware Return
Code

AA02

AA09
AA11
AA12

6401~6404, 6425

6427, 6430

6428, 6431

None

None

None

None

None

None

None

6479

647A

646D

646E

None

None

None

None

None

None

6490

6421

6422, 6423
6498~64A4
64B0~64B1
64C1~64CE
6b01~6b29
6d00-6dff
6e01~6e2c

None

646/931
 Hardware Return
Code

901~908
999
6003
6502
6002
6005
6010~6011
6550
7114
7214
9B00~9CFF
9B61
9B62
None
6004
9021
9011
9012
9014
9015
None

None

6004

None

None

None

None

None

None

None

None

None

647/931
 Hardware Return
Code

None

None

None

0x3031

0x3032

0x3033

0x3131或0x3132

0x3136

0x3230

0x3232

0x3233

0x3234

0x3330

0x3331

0x3332

0x3333

648/931
 Hardware Return
Code

0x3335

0x4230

0x3036

0x3139

0x3238

0x3239

None

None

None

None

None

None

None

0x20

0x23

0x24

0x25

0x26

0x30

0x36

0x33 or 0x34

0x35

0x37

0x40

None

None

None

None

None

649/931
 Hardware Return
Code

None

None

None

None

0x01

0x02

0x03

0x04

0x05

0x06

0x07

0x08

0x09

0x0A

0x0B

650/931
 Hardware Return
Code

0x0C

0x0D

0x0E

0x0F

0x10

0x11

0x12

0x13

0x14

0x15

0x16

0x17

0x18

0x19

0x1A

0x1B

651/931
Hardware Return
Code

652/931
 Hardware Return
Code

None
None
None
None
None
None

None

None

None

None

None
None
None
None

None

None

None

None
None
None
None
None
None

None

None

None

None

None

None

None

None

None

653/931
 Hardware Return
Code

None
None
None
None
None
None
None
None
None
None

None

None
None
None

None

None

None

None

None

None

None

None
None
None
None

None

None
None
None
None
None
None

None

None

None

654/931
 Hardware Return
Code

None

None

None

None

None
None
None
None

None

None
None

None
None
None

None

None

None

None
None
None

None

None

None
None
None
None

655/931
 Hardware Return
Code

None
None
None
None
None
None
None
None

None
None
None
None
None
None
None

None

None

None

None

None

None

656/931
Hardware Return
Code

657/931
 Hardware Return
Code

0x21

0x22

0x32

0x33

0x34

0x41

0x47

0x4D

0x4E

0x52

0x55

658/931
 Hardware Return
Code

0x4211

0x4212

0x4213

0x4214

0x4610

0x4611

0x4612

0x4613

0x4619

0x4620

0x4621

0x4622

0x4629

0x4631

0x4632

0x4633

0x4634

0x4635

0x4636

0x4637

0x4638

0x4639

0x463A

0x463B

0x4641

659/931
 Hardware Return
Code

0x4642

0x4649

0x464A

0x4651

0x4652

0x4653

0x4654

0x4659

0x465A

0x465B

0x465C

0x465D

0x4661

0x4671

0x4681

0x4711

0x4712

0x4713

0x4714

0x4715

0x4716

0x4717

0x4718

0x4719

0x471A

0x4721

0x4722

0x4723

0x4724

0x4725

0x4726

660/931
 Hardware Return
Code

0x4727

0x4728

0x4729

0x472A

0x4801

0x4802

0x4803

0x4804

0x4B41

0x4B42

0x4B43

0x4B44

0x4B45

0x4901

0x4B61

0x4B62

0x4B63

0x4B64

0x4B65

0x4B66

0x4B67

0x4805

0x4B81

0x4B81

0x4B83

0x4B84

0x4B85

0x4B86

0x4B87

0x4806

0x4BA1

661/931
 Hardware Return
Code

0x4BA2

0x4BA3

0x4BA4

0x4BA5

0x4BA6

0x4BA7

0x472D

0x472E

0x4BC1

0x4BC2

0x4BC3

0x4BC4

0x4BC5

0x4BC6

0x4BC7

0x4BC8

0x4BC9

0x4BCA

0x4C01

0x5001

0x5002

0x5003

0x5008

0x5009

0x500A

0x471B

0x471C

0x471D

0x471E

0x472B

662/931
 Hardware Return
Code

0x472C

0x4902

0x9011

0x9012

0x9013

0x9014

0x9015

0x9016

0x9021

0x9022

0x9101

0x9102

0x9103

0x9104

0x9105

0x9106

0x9107

0x9108

0x9109

0x910A

0x910B

0x9110

663/931
 Hardware Return
Code

0x9111

0x9112

0x9121

0x9122

0x9123

0x9124

0x9132

0x9133

0x9135

0x9136

0x9137

0x9141

0x9142

0x9143

0x9144

0x9145

0x9146

0x9147

0x9148

0x9151

664/931
 Hardware Return
Code

0x9152

0x9153

0x9154

0x9155

0x9156

0x9157

0x9158

0x9161

0x9162

0x9163

0x9164

0x9165

0x9166

0x9167

0x9168

0x9171

0x9172

0x9173

0x9174

0x9175

0x9176

665/931
 Hardware Return
Code

0x9177

0x9178

0x9181

0x9182

0x9183

0x9184

0x9185

0x9186

0x9187

0x9188

0x91A1

0x91B1

0x91C1

0x91C2

0x91c3

0x9301

0x9302

0x9303

0x9304

0x9311

0x9501

0x9502

0x9503

0x9504

666/931
 Hardware Return
Code

0x9505

0x9506

0x9507

0x9508

0x9509

0x950A

0x950B

0x950C

0x950D

0x950E

0x950F

0x9510

0x9511

0x9512

0x9513

0x9514

0x9515

0x9516

0x9517

0x9518

0x9519

667/931
 Hardware Return
Code

0x9581

0x9582

0x9583

0x9584

0x9585

0x9586

0x9587

0x9588

0x9589

0x958A

0x958B

0x958C

0x958D

0x958E

0x958F

0x9590

0x9591

0x9592

0x9593

0x9594

0x9595

668/931
 Hardware Return
Code

0x9596

0x9597

0x9598

0x9599

0x9601

0x9602

0x9603

0x9604

0x9605

0x9606

0x9607

0x9608

0x9609

0x960A

0x960B

0x960C

0x960D

0x960E

0x960F

0x9610

0x9611

669/931
 Hardware Return
Code

0x9612

0x9613

0x9614

0x9615

0x9616

0x9617

0x9618

0x9619

0x961A

0x9620

0x9621

0x9622

0x9623

0x9624

0x9625

0x9626

0x9627

0x9628

0x9629

0x9640

0x9641

670/931
 Hardware Return
Code

0x9642

0x9651

0x9652

0x9653

0x9654

0x9655

0x9656

0x9657

0x9658

0x9659

0x9661

0x9662

0x9663

0x9664

0x9671

0x9672

0x9673

0x9674

0x9675

0x9676

0x9681

671/931
 Hardware Return
Code

0x9682

0x9684

0x9685

0x9686

0x9687

0x9688

0x9689

0x9691

0x9692

0x9693

0x9694

0x9695

0x9696

0x9697

0x96A1

0x96A2

0x96B1

0x96B2

0x96B3

0x96B4

0x96B5

672/931
 Hardware Return
Code

0x96B6

0x96B7

0x96C1

0x96C2

0x96C3

0x96C4

0x96C5

0x96C6

0x96C7

0x96D1

0x96D2

0x96D3

0x96D4

0x96D5

0x96D6

0x96D7

0x96E1

0x96E2

0x96E3

0x96E4

0x96E5

673/931
 Hardware Return
Code

0x96E6

0x96E7

0x9732

0x97A0

0x97A0

0x97B0

0x97B1

0x97B2

0x97B3

0x97B4

0x97B5

0x97B6

0x9802

0x9803

0x9A01

0x9A02

0x9A03

0x9A04

0x9A05

0x9A06

0x9A07

0x9A08

0x9A09

0x9A0A

0x9A41

0x9A42

0x9A43

0x9A44

0x9A45

674/931
 Hardware Return
Code

0x9A46

0x9A47

0x9A48

0x9A49

0x9A4A

0x9A81

0x9A82

0x9A83

0x9A84

0x9A85

0x9A86

0x9A87

0x9A88

0x9A89

0x9A8A

0x9B01

0x9B02

0x9B03

0x9B10

0x9B11

0x9B12

0x9B13

0x9B14

0x9B15

0x9B16

0x9B17

0x9B21

0x9B22

0x9B23

0x9B31

675/931
 Hardware Return
Code

0x9B32

0x9B33

0x9B41

0x9B42

0x9B43

0x9B51

0x9B52

0x9B53

0x9B54

0x9B55

0x9B56

0x9B57

0x9B61

0x9B62

0x9B63

0x9B61

0x9B62

0x9C01

0x9C04

0x9C06

0xA001

0xA002

0xA004

0xA008

0xA011

0xA012

0xA014

0xA018

0xA021

0xA022

0xA024

676/931
 Hardware Return
Code

0xA028

0xA041

0xA042

0xA044

0xA048

0xA081

0xA082

0xA084

0xA088

0xA101

0xA102

0xA104

0xA108

0xA111

0xA401

0xA402

0xA404

0xA408

0xA411

0xA412

0xA414

0xA418

0xA421

0xA422

0xA424

0xA428

0xA441

0xA442

0xA444

0xA448

0xA481

677/931
 Hardware Return
Code

0xA482

0xA484

0xA488

0xA501

0xA502

0xA504

0xA508

0xA511

0xA801

0xA802

0xA804

0xA811

0xA812

0xA814

0xA821

0xA901

0xA902

0xA903

0xA904

0xAA00

0xAA01

0xAA02

0xAA09

0xAA11

0xAA12

0xAB01

0xAB02

0xAB03

0xAB08

0xAB09

0xAB0A

678/931
 Hardware Return
Code

0xAB11

0xAB12

0xB001

0xB002

0xB003

0xB004

0xB007

0xB021

0xB022

0xB023

0xB024

0xB027

0xB041

0xB042

0xB043

0xB044

0xB047

0xB201

0xB202

0xB203

0xB204

0xB205

0xB206

0xB207

0xB241

0xB242

0xB243

0xB244

0xB245

0xB246

679/931
 Hardware Return
Code

0xB247

0xB281

0xB282

0xB283

0xB284

0xB285

0xB286

0xB287

0xB401

0xB402

0xB403

0xB404

0xB405

0xB406

0xB407

0xB408

0xB409

0xB40A

0xB40B

0xB601

0xB602

0xB603

0xB604

0xB605

0xB606

0xB607

0xB801

0xB802

0xB803

680/931
 Hardware Return
Code

0xB804

0xB805

0xB806

0xB807

0xB808

0xB809

0xB80A

0xB841

0xB842

0xB843

0xB844

0xB845

0xB846

0xB847

0xB848

0xB849

0xB84A

0xBA01

0xBA02

0xBA03

0xBA04

0xBA07

0xBA41

0xBA42

0xBA43

0xBA44

0xBA47

0xc001

0xc002

0xc003

681/931
 Hardware Return
Code

0xc004

0xc005

0xc006

0xc007

0xE001

0xE002

0xE003

None

None

None

0xA112

0xA114

0xA118

682/931
 Hardware Return
Code

0xA121

0xA512

0xA514

0xA518

0xA521

0xb005

0xb006

0xb025

0xb026

0xb045

0xb046

0xba05

0xba06

0xba45

0xba46

0xE010

0xE011

0xE012

0xE013

0xE014

0xE015

0xE016

0xE017

0xBB01

0xBB02

0xBB03

0xBB04

0xBB05

683/931
 Hardware Return
Code

0xBB06

0xBC01

0xBC02

0xBC03

0xBC04

0xBC05

0xBC06

0xBC07

0xBC08

0xBC09

0xBC10

None

None

601

602

603

604

605

606

607

608

609

60A

60B

60C

60D

60E

60F

701

684/931
 Hardware Return
Code

702

801

802

803

804

805

811

812

813

814

815

821

822

823

824

825

826

810
851
852
853
831
854
855
856
857
861
862
863
864
865

901

902

905

685/931
 Hardware Return
Code

906

907

908
866
867
909

90B

90C

90D

90E

90F

910

911

912

913

914

915

916

842

843

844

845

846

847

848

849

84A

84B

84C

84D
858
859
85A

686/931
 Hardware Return
Code

85B
85C
85D
868
869
86A
86B
86C
86D
None

None

None

None

None

None

None

None

None

None

None

None

9A18

9A19

9A1A

9A1B

9A1C

9A1D

9A28

9A29

9A2A

9A2B

9A2C

9A2D

687/931
 Hardware Return
Code

9A38

9A39

9A3A

9A3B

9A3C

9A3D

9AC8

9AC9

9ACA

9ACB

9ACC

9ACD

9AD8

9AD9

9ADA

9ADB

9ADC

9ADD

9AE8

9AE9

9AEA

9AEB

9AEC

9AED

9B08

9B09

9B0A

9B0B

9B0C

9B0D

9B18

688/931
 Hardware Return
Code

9B19

9B1A

9B1B

9B1C

9B1D

9B28

9B29

9B2A

9B2B

9B2C

9B2D

9B38

9B39

9B3A

9B3B

9B3C

9B3D

9B48

9B49

9B4A

9B4B

9B4C

9B4D

9B58

9B59

9B5A

689/931
 Hardware Return
Code

9B5B

9B5C

9B5D

9B68

9B69

9B6A

9B6B

9B6C

9B6D

9B88

9B89

9B8A

9B8B

9B8C

9B8D

9B98

9B99

9B9A

9B9B

9B9C

9B9D

1001

1002

1003

690/931
 Hardware Return
Code

1004

1005

1006

1007

1008

1009

100A

100B

100C

100D

100E

100F

508B
508C

508D

508E

508F

5090

5091

5104

7714

920E

920F

9210

9211

9212

691/931
 Hardware Return
Code

9213

930E

930F

9310

9311

9312

9313

950E

950F

9510

9511

9512

9513

9782

9821

9822

9823

9824

9825

9831

9832

9833

9834

9835

9850

9901

9A08

9A09

9A0A

9A0B

9A0C

692/931
 Hardware Return
Code

9A0D

1101

1102

1103

1104

1105

1106

1107

1108

1109

110A

110B

110C

110D

110E

110F

1110

1111

1112

1113

1114

1115

1116

693/931
 Hardware Return
Code

1117

1118

1119

111A

111B

111C

111D

111E

111F

1120

1121

1122

1123

1124

1125

1126

1127

1128

1129

112A

112B

112C

112D

694/931
 Hardware Return
Code

112E, 2AF1

112F, 2AF2

2D01

1130

1131

1132

1133

1134

2298

2299

229A

229B

229C

229D

22A8

22A9

22AA

22AB

22AC

22AD

22B8

22B9

22BA

22BB

22BC

22BD

22C8

695/931
 Hardware Return
Code

22C9

22CA

22CB

22CC

22CD

22D1

22D2

22D3

22D4

22D5

22D6

22D7

22D8

22D9

22DA

22DB

22DC

22DD

22E8

22E9

22EA

22EB

22EC

22ED

1141

1151

1201

1202

696/931
 Hardware Return
Code

1203

1301

1302

1303

1304

1305

1306

1307

1401

1402

1403

1404

1411, 1412, 1413, 1414,

2261, 2262, 2263, 2264,
2265, 2266, 226A,
226B, 226C, 226D,
226E, 226F, 2271,
2272, 2273, 2274, 2275,
2276, 227A, 227B,
227C, 227D, 227E,
227F, 2281, 2282, 2283,
2284, 2285, 2286,
210A, 210B

1503

1504

1505

1506

1507

1508

1509

150A

150B

150C

2101

697/931
 Hardware Return
Code

2102

2103

2104

2105

2106

2107

2108

2109

9BA1

9BA2

9BA3

9BA4

9BA5

9BA6

9BA7

9BA8

9BA9

9BAA

9BAB

9BAC

9BAD

9BB1

9BB2

9BB3

9BB4

9BB5

9BC1

9BC2

9BC3

698/931
 Hardware Return
Code

9BC4

9BC5

210A. 210B. 210C

2200

2291

2201

2202

2203

2204

2205

2206

2211

2212

2213

2214

2215

2216

22A1

22A2

22A3

22A4

22A5

22A6

22A7

2292

2293

2294

2221

2222

2223

2224

699/931
 Hardware Return
Code

2225

2226

22B1

22B2

22B3

22B4

22B5

22B6

22B7

2295

2296

2297

2231

2232

2233

2234

2235

2236

22C1

22C2

22C3

22C4

22C5

22C6

22C7

2241

2242

2243

2244

2245

700/931
 Hardware Return
Code

2246

2251

2252

2253

2254

2255

2256

22E1

22E2

22E3

22E4

22E5

22E6

22E7

3001

3002

3003

3004

3005

3006

3007

3008

3009

300A

701/931
 Hardware Return
Code

300B

300C

300D

300E

300F

3010

3011

3012

3013

3014

3015

3201

3202

3203

3204

3205

3206

3207

3208

3309

320A

320B

320C

320D

320E

320F

3210

3211

3212

702/931
 Hardware Return
Code

3213

3214

3215

3216

3217

3218

3219

321A

321B

3301

3302

3303

3304

3305

3306

3307

3308

3309

330A

330B

330C

330D

330E

330F

3310

3311

3312

3313

3314

3315

703/931
 Hardware Return
Code

3316

3317

3318

3319

331A

331B

331C

331D

331E

331F

3320

3321

3322

3323

3324

3325

3326

3327

3328

3329

332A

332B

332C

332D

332E

332F

3330

3331

3332

3333

704/931
 Hardware Return
Code

3334

3335

3336

3351

3352

3353

3354

3401

3402

3403

3501

4001

4002

4003

4004

4005

4006

9A01

9A02

9A03

9A04

9A05

9A06

9A07

9A11

9A12

9A13

9A14

9A15

9A16

705/931
 Hardware Return
Code

9A17

9A21

9A22

9A23

9A24

9A25

9A26

9A27

9A31

9A32

9A33

9A34

9A35

9A36

9A37

9A81

9A82

9A83

9A84

9A85

9A86

9A87

9A91

9A92

9A93

9A94

9A95

9A96

9A97

4101

4102

706/931
 Hardware Return
Code

4103

4104

4105

4106

4107

4108

4109

9AC1

9AC2

9AC3

9AC4

9AC5

9AC6

9AC7

9AD1

9AD2

9AD3

9AD4

9AD5

9AD6

9AD7

9AE2

9AE3

9AE4

9AE5

9AE6

9AE7

9B01

9B02

9B03

9B04

707/931
 Hardware Return
Code

9B05

9B06

9B07

9B11

9B12

9B13

9B14

9B15

9B16

9B17

9B22

9B23

9B24

9B25

9B26

9B27

4201

4202

4203

4204

4205

4206

4207

4208

4209

420A

420B

708/931
 Hardware Return
Code

420C

420D

420E

420F

4210

4211

4212

4213

4214

4215

4226

4227

4228

4229

422A

422B

422C

422D

422E

422F

4230

709/931
 Hardware Return
Code

4231

4232

4233

4234

4235

4246

4247

4248

4249

424A

424B

424C

424D

424E

424F

4250

4251

4252

5001

4253

4254

710/931
 Hardware Return
Code

4255

5080

5081

5082

5083

5084

5085

5101

5102

5103

5086

5087

5088

5089

508A

5201

5202

5203

5301

5302

5303

5401

5402

5403

5404

5405

5406

5407

5408

5409

711/931
 Hardware Return
Code

5501

5502

5503

5504

5601

5602

5603

6001

6002

6101

6102

6103

6104

6105

6106

6201

6202

6203

6204

6205

6206

6301

6302

6303

6304

6305

6306

6401

6402

6403

712/931
 Hardware Return
Code

6404

6405

6406

6407

6501

6502

6503

6504

6505

6506

6601

9B32

9B33

9B34

9B35

9B36

9B37

9B42

9B43

9B44

9B45

9B46

9B47

9B52

9B53

9B54

9B55

9B56

9B57

9B62

713/931
 Hardware Return
Code

9B63

9B64

9B65

9B66

9B67

9B71

9B81

9B82

9B83

9B84

9B85

9B86

9B87

9B91

9B92

9B93

9B94

9B95

9B96

9B97

7001

7002

7101

7201

7301

7501

7502

7503

7716

7701

7702

714/931
 Hardware Return
Code

7714

7715

7710

7711

7712

7713

910E

910F

9110

9111

9112

9113

8001

8002

8408

8409

840A

840B

8411

8412

8413

8414

8101

8102

8103

8104

8105

8106

715/931
 Hardware Return
Code

810A

810B

810C

830A

8201

8202

8203

8204

8205

8206

820A

820B

820C

830B

8301

8302

8303

8304

8305

8306

840C

840D

840E

840F

8401

8402

8403

8404

8405

8406

8407

716/931
 Hardware Return
Code

8415

8416

8417

8501

8502

8503

8504

8505

8506
850A
850B
850C
830C

8601

8602

8603

8604

8605

8606

8607

8608

8609

860A

860B

8611

8612

8613

8614

8615

8616

8617

717/931
 Hardware Return
Code

910B

910C

910D

920B

920C

920D

930B

930C

930D

950B

950C

950D

860C

860D

860E

8618

8619

861A

861B

861C

861D

9101

9102

9103

9104

9105

9106

9107

9108

9109

910A

718/931
 Hardware Return
Code

9201

9202

9203

9204

9205

9206

9207

9208

9209

920A

9301

9302

9303

9304

9305

9306

9307

9308

9309

930A

9501

9501

9502

9503

9504

9506

9507

9508

9509

950A

9701

719/931
 Hardware Return
Code

9702

9703

9704

9705

9706

9708

9709

970A

970B

970C

970D

9710

9711

9712

9713

9714

9715

9716

9717

9721

9722

9723

9724

9725

9726

9718

9728

9729

972A

972B

720/931
 Hardware Return
Code

972C

972D

9719

971A

971B

9741

9742

9743

9744

9745

9746

9747

9748

9749

974A

974B

974C

974D

974E

974F

9750

9751

9753

9754

9755

9756

9757

9758

975A

721/931
 Hardware Return
Code

975B

975C

975D

975E

975F

9760

9761

9762

9763

9764

9765

9766

9767

9768

9769

976A

976B

976C

976D

976E

9810

9811

9770

9771

9772

9773

9774

9775

722/931
 Hardware Return
Code

9776

9777

9778

9779

9812

9813

9814

9780

9781

9801

9802

9803

9804

9805

A001

A002

9806

9807

9808

9809

980A

980B

980C

9900

B001

B002

B003

B004

B005

B006

723/931
 Hardware Return
Code

B007

B008

B009

B00A

B00B

B00C

B014

B015

B016

B017

B018

B019

B01A

B01B

B01C

B01D

B01E

B01F

B020

None

None

1501. 1502. 1512

None

None

None

None

None

None

None

None

724/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

603

605

611

613
614
615

061a

624

633

634
640
None
None

801

802

803

804

805

725/931
 Hardware Return
Code

806

807

808

809

080A

080B

080C
821
822
823
824
825
826
827
828
829
082A
082B
082C
830
831
832
833
841
842
843
844
845
846
847
848
849
084A
084B
084C
901

903

911

912

913

726/931
 Hardware Return
Code

915

1001

1002

1003

1004

1005

1009

100a

100b

100c

100d

1014

1015

1016

1017

1018

1021

1022

727/931
 Hardware Return
Code

1031

1032

1033

1034

1035

1036

1037

1038

1039

103A

103B

103C

103F

1111

1112

1113

1114

1115

728/931
 Hardware Return
Code

1116

1117

1118

1119

111a

111b

111c

1181

1182

1183

1184

1185

729/931
 Hardware Return
Code

1186

1187

1188

1189

118a

118b

118c

11a9

11c5

11c9

11ca

11cb

11ce

11db

11E1

11E2

11E3

11E5

11E6

730/931
 Hardware Return
Code

11E7

11f1

11f2

11f3

11f4

11f5

11f6

11f7

11f8

11f9

11fa

11fb

11fc

1211

1212

1213

1214

1215

1216

1217

1218

1219

121a

121b

121c

731/931
 Hardware Return
Code

1241

1242

1243

1244

1245

1246

1247

1248

1249

124a

124b

1251

1252

1253

1254

1255

1256

1257

1258

1259

125a

125b

125c

1271
1290

732/931
 Hardware Return
Code

1291

1292
1294
12A0

12A1

2031

2032

2033

2034

2035

2036

2037

2038

2039

203a

203b

203c

203d

203e

203f

2041

2071

2101

2131

2132

733/931
 Hardware Return
Code

2133

2134

2141

2171

3102

3104

3105

3106

3107

3108

310a
310b
310c

310d

310e

310f

3110

3111

3112

3113
3114
3201
3204
3205
3206
3207

3332

3333
3342
3343

734/931
 Hardware Return
Code

3344

3345
3347
3348
3350
3360
3361
3362
3403
3404

3405

3406

3407

3501

3502

3503

3504

3505

3506

3601

3602

3603

3604

3611

3612

3613

3614

3621

3622

3623

3624

3631

735/931
 Hardware Return
Code

3632

3633

3634

3641

3642

3643

3644

3651

3652

3653

3654

3661

3662

3663

3664

3671

3672

3673

3674

3681

3682
3691
3692
3693

4001
4002

736/931
 Hardware Return
Code

4003
4004
4005
4006
4007
4008
4011

4012

4013

4014

4015

4016

4017

4018

4019

401A

401B

401C

4021

4022

4023

4024

4025

4026

4027

4028

4024

402a

402b

402c

4031

4032

4033

737/931
 Hardware Return
Code

4034

4035

4036

4037

4038

4039

403a

403b

403c
4051
4052
4053
4054
4055
4056
4058

4076

407a

407b

4081

4082

4083

4084

4085

4086

4087

4088

4089

408a

408b

408c

4091

4092

738/931
 Hardware Return
Code

4093

4094

4095

4096

4097

4098

4099

409a

409b

409c

40a1

40a2

40a3

40a4

40a5

40a6

40a7

40a8

40a9

40aa

40ab

40ac

40b1

40b2

40b3

40b4

40b5

40b6

40b7

40b8

40b9

739/931
 Hardware Return
Code

40ba

40bb

40bc

40c1

40c2

40c3

40c4

40c5

40c6

40c7

40c8

40c9

40ca

40cb

40cc

40d1

40d2

40d3

40d4

40d5

40d6

40d7

40d8

40d9

40da

40db

40dc

40e1

40e2

40e3

40e4

740/931
 Hardware Return
Code

40e5

40e6

40e7

40e8

40e9

40ea

40eb

40ec

40f1

40f2

40f3

40f4

40f5

40f6

40f7

40f8

40f9

40fa

40fb

40fc

4102

4103
4104
4105
4120
4123

4124

4125

42e1

42e2

42e3

42e4

741/931
 Hardware Return
Code

42e5

42e6

42e7

42e8

42e9

42ea

42eb

42ec

4400

4401

4402

4403

4404

4405

4406

4407

4408

4409

440a

440b

440c

5001
5002
5003
5004

742/931
 Hardware Return
Code

5005
5006
5007
5008
5009
500a
500b
500c
500d
500e
500f
5010
5021
5022
5023
5024
5025
5026
5027
5028
5029
502a
502b
502c
502d
502e
5031
5032
5033
5034
5035
5036
5051

5052

5053

5054

5062

5063

5064

5071

5072

5073

5074

5082

743/931
 Hardware Return
Code

5083

5084

5091

5092

5093

5094
5150

5201

5202

5203

5204

5205

5206

5207

5208

5209

520b

520c

5210

5211

5212

5213

5214

5215

744/931
 Hardware Return
Code

5216

5217

5218

5219

521a

521b

5220

5221

5222

5223

5224

5225

5226

5227

5228

5229

522a

522b

5301

5302

5303

745/931
 Hardware Return
Code

5304

5305

5306

5307

5308

5309

530a

530b

530c

530d

530e

530f

5310

5321

5322

5323

5324

5325

5326

5327

5328

746/931
 Hardware Return
Code

5329

532a

532b

532c

532d

5331

5332

5333

5334

5335

5336

5351

5352

5353

5354

5362

5363

5364

5371

5372

5373

747/931
 Hardware Return
Code

5374

5382

5383

5384

5391

5392

5393

5394

5420
5421
5422
5423
5424
5425
5426
5427
5428
5429
542a
542b
542c
542d
542e
542f
5430
5431
5432
5433
5434
5435

5501

5502

5503

5504

748/931
 Hardware Return
Code

5505

5511

5512

5513

5514

5515

6002
6003
6004
6005
6009

6211

7200

8001

8002

8003

8005
800b

800c

800d

8011

749/931
 Hardware Return
Code

8012

8013

8014

8015

8016

8017

8018

8019

801a

801b

801c

801d

80e1

80e2

750/931
 Hardware Return
Code

80e3

80e4

80e5

80e6

80e7

80e8

80e9

80ea

80eb

80ec

80f1

80f2

80f3

80f4

80f5

80f6

80f7

80f8

80f9

80fa

80fb

80fc

8101

8102

8103

8104

8105

8106

8107

8108

8109

751/931
 Hardware Return
Code

810a

810b

810c

8221

8222

8223

8224

8225

8226

8227

8228

8229

822a

822b

822c

8231

8232

8233

8234

752/931
 Hardware Return
Code

8235

8236

8237

8238

8239

823a

823b

823c

8241

8242

8243

8244

753/931
 Hardware Return
Code

8245

8246

8247

8248

8249

824a

824b

824c

8251

8252

8253

8254

8255

8256

754/931
 Hardware Return
Code

8257

8258

8259

825a

825b

825c

8261

8262

8263

8264

8265

8266

8267

8268

8269

826a

826b

826c

8270

8321

8322

8323

755/931
 Hardware Return
Code

8324

8325

8331

8332

8333

8334

8335

8401

8402

8403

8404

8405

8411

8412

8413

8414

8415

8421

8422

8423

8424

8425

8431

8432

8433

8434

8435

8501

756/931
 Hardware Return
Code

8502

8503

8504

8505

8506

8507

8508

8509

850a

850b

850c

9001

9002

9004

9005

9006

9007

757/931
 Hardware Return
Code

9008

9009

900a

900c

900d

900e

900f

9010

9011

9012

9013

9014

9015

9016

9017

9018

758/931
 Hardware Return
Code

9019

901a

901b

901e

90c1

90d1

90d2

9101

9102

9104

9105

9106

9107

9108

9109

910a

759/931
 Hardware Return
Code

9113

9114

9115

9116

9117

911c

911d

911e

911f

9120

9121

9122

9130

9131

9132

9133

760/931
 Hardware Return
Code

9141

9142

9144

9145

9146

9147

9148

9149

914a

9153

9154

9155

9156

915c

915d

915e

761/931
 Hardware Return
Code

915f

9160

9161

9162

9170

9171

9172

9173

920e

920f

9210

9211

9212

9213

9214

9215

9231

762/931
 Hardware Return
Code

9232

9233

9234

9235

923f

9241

9242

9243

9244

9245

924f

9261

9262

9263

9264

9265

763/931
 Hardware Return
Code

9266

9267

9268

9269

926a

926b

926c

9271

9272

9273

9274

9275

9276

9277

9278

9279

764/931
 Hardware Return
Code

927a

927b

927c

927f

9281

9282

9289

928a

928b

928c

928d

92a0

92a1

92a2

92a3

92a4

92a5

92a6

765/931
 Hardware Return
Code

92a7

92a8

92a9

92aa

92ab

9301

9302

9304

9305

9306

9307

9308

9309

930a

9313

9314

9315

766/931
 Hardware Return
Code

9316

9317

931c

931d

931e

931f

9320

9321

9322

9330

9331

9332

9333

9401

9402

9404

767/931
 Hardware Return
Code

9405

9406

940a

940b

940c

940d

940e

940f

9411

9412

9413

9414

9415

9416

9417

9418

768/931
 Hardware Return
Code

9430

9431

9435

9436

9437

9438

9439

943a

9509

950a

950b

950c

9515

9517

9518

9519

769/931
 Hardware Return
Code

951a

951b

951c

951d

951e

951f

9520

9529

952a

952b

952c

952d

9540

9541

9542

9543

770/931
 Hardware Return
Code

9544

9545

9546

9565

9575

9581

9582

9583

9584

9585

9586

9587

9588

9589

958A

958B

771/931
 Hardware Return
Code

958C

95A1

95A2

95A3

95A4

95A5

95A6

95A7

95A8

95A9

95AA

95AB

95AC

95B1

95B2

95B3

95B4

95B5

95B6

772/931
 Hardware Return
Code

95B7

95B8

95B9

95BA

95BB

95BC

95C1

95C2

95C3

95C4

95C5

95C6

95C7

95C8

95C9

95CA

95CB

95CC

95D1

773/931
 Hardware Return
Code

95D2

95D3

95D4

95D5

95D6

95D7

95D8

95D9

95DA

95DB

95DC

95e1

95e2

95e3

95e4

95e5

95e6

95e7

95e8

95e9

95EA

774/931
 Hardware Return
Code

95EB

95EC

9601

e502

e503

e512

e513

e611

ea02

ea03

ea04

ea05

ea08

ea09

e031

e032

e033

e034

e035

e036

775/931
 Hardware Return
Code

e037

e100

e101

e102

e103
e104

e201

e202

e203

e204

e205
e206
e207
e208

e209

e20a
e20b
e20c
e20d
e20e
None

None

None

None

None

None

None

None

None

None

None

None

776/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

777/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

778/931
 Hardware Return
Code

None

None

None

0600
0601
0602
0603
0604
0620
0621
0622
0623
0624
0625
0626
0627
0628
0629
062A
062B
062C
062D
062E
062F
0640
0641
0642
0643
0644
0645
0646
0660
0661

0662

0663

0664
0665

0666

0680

779/931
 Hardware Return
Code

0681
0682
0683
0684
0700
0701
0702
0703
0704
0705
0706
0707
0708
0709
070A
070B
070C
070F
0710
0711
0712
0713
0714
0715
0716
0717
0718
0719
071A
071B
071C
071F
0720
0721
0722
0723
0724
0725
0726
0727
0728
0729
072A
072B
072C
072F
0730
0731
0732
0733
0734
0735
0736

780/931
 Hardware Return
Code

0737
0738
0739
073A
073B
073C
073F
0740
0751
0752
0753
0754
0755
0756
0757
0758
0759
075A
075B
075C
07FF
0820

0821

0822

0823
0830
0831
0832
0833
0834
0835
0836
0837
0838
0839
083A
083B
0840

0841

0842

0843

0844

0845

0846

0847

781/931
 Hardware Return
Code

0848

0849

084A

084B
0800
0801
0802

0803

0804

0805
0806
0807
0808
0809
080A
080B
080C
080D
080E
080F
0810
0811

0812

1000

1001

1002

1003

1004

1005

1006

782/931
 Hardware Return
Code

1007

1008

1009

100A

100B

100C

100D

100E

100F

1010

1011

1012

1013

1100

1101

1102

1103

1104

1105

1106

1107

783/931
 Hardware Return
Code

1108

1109

110A

110B

110C

110E

1110

1111

1112

1115

1116

1117

1118

111B

111E

111F

1120

1121

1122

1123

1124

1125

1126

784/931
 Hardware Return
Code

1127

1128

1129

112A

112D

112E

112F

1131

1132

1133

1134

1136

1137

1138

1139

113A

113B

113C

113E

113F

1140

1141

1142

1143

1144

1145

1146

785/931
 Hardware Return
Code

1147

114A

114B

114C

114D

1150

1151

1153

1154

1155

1156

1157

115A

115B

115C

115D

1160

1200
1201
1202
1203

1204

1205

1206

1207
1208
1209
120A
1300
1301

786/931
 Hardware Return
Code

1302
1303
1304
1305

1306
1307
1308
13FF
2000
2100
2101
2102

2103

2104

2105

2106

2107

2108

2109

2200

2201

2202

2203

2204

2205

2300
2301
2302
2303
2304
2305
2306
2307
2308
2309
230A
230B
230C

787/931
 Hardware Return
Code

2311

2312

2313

2314

2315

2316

2317

2318

2319

231A

231B

231C

2321

2322

2323

2324

2325

2326

2327

2328

2329

232A

232B

232C

2331

2332

2333

2334

2335

2336

2337

788/931
 Hardware Return
Code

2338

2339

233A

233B

233C

2341

2342

2343

2344

2345

2346

2347

2348

2349

234A

234B

234C

2351

2352

2353

2354

2355

2356

2357

2358

2359

789/931
 Hardware Return
Code

235A

235B

235C

235D
235E
235F
2360
2361
2362
2363
2364
2365
2366
2367
2368
2400
2401
2402
2403
2404
2405
2406
2407

2408

2409

240A

240B

240C

240D

240E

240F

2410

2411

2412

2413
2414
2415

790/931
 Hardware Return
Code

2500
2501
2502
2503
2504
2505
2506
2507
2508
2509
250A
250B
250C

250D

250E
250F
2510
2511
2512

2513

2514

2515
2516
2517
2518
2519
251A
251B
2600
2601
2602
2603
2604

2605
2606
2607
2608
2609
260A

260B

791/931
 Hardware Return
Code

260C

260D
260E
260F
2610

2611

2612

2613

2614

2615

2616

2617

2618

2619

261A

261B

261C

261D

261E

261F

2620

2621

2622

2623

2624

2625

2626

2627

792/931
 Hardware Return
Code

2628

2629

262A

262B

262C

262D

262E

262F

2630

2631

2632

2633

2634

2635

2636
2700
2701
2702
2703
2704
2800
2801
2802
2803
4100
4200
4201
4202
4203
4204
4205
4206
4207
4208
4209
420A
420B
420C

420D

793/931
 Hardware Return
Code

420E

420F
4210
4211
4212

4213
4300
4301
4302

4303

4304

4305

4306
4307
4308
4309
4310
4311
4400
4401
4402
4403
4404
4405
4406
4407
4408
4409
440A
440B
440C
440D
440E
440F
4410
4411
4412
4413
4414
4415
4416
4417
4418
4419
441A
441B

794/931
 Hardware Return
Code

441C
441D
441E
441F
4420
4421
4422
4423
4424
4425
4426
4500
4501
4502
4503
4504
4505
4506
4507
4508
4509
450A
450B
450C
450D
450E
450F
4510
4511
4512
4513
4514
4515
4516
4517
4518
4519
451A
451B
451C
451D
451E
451F
4520
4521
4522
4523
4524
4600
4601
4602
4700
4701

795/931
 Hardware Return
Code

4702
4703
4704
4705
4706
4707
4708
4709
470A
470B
470C
470D
470E
470F
4710
4711
4712
4713
4714
4715
4716
4717
4718
4719
471A
471B
471C
471D
471E
471F
4720
4721
4722
4723
4724
4731
4732
4733
4734
4735
4736
4737
4738
4739
473A
473B
473C
473D
473E
473F
4740
4741
4742

796/931
 Hardware Return
Code

4743
4744
4745
4746
4747
4748
4749
474A
474B
474C
474D
474E
474F
4750
4751
4752
4753
4754
4800
4801

4802

4803

4804

4805

4806

4807

4808

4809

480A

480B
480C
480D

480E

480F

4810

4811

4812

4813

4814

797/931
 Hardware Return
Code

4815

4816

4817

4818

4819

4826

4827

5000

5001

5002

5003

5004

5005

5006

5007

5008

5009

500A

500B

500C

5011

5012

5013

5014

5015

5016

5017

5018

5019

501A

501B

798/931
 Hardware Return
Code

501C

5021

5022

5023

5024

5025

5026

5027

5028

5029

502A

502B

502C

5031

5032

5033

5034

5035

5036

5037

5038

5039

503A

503B

503C
5041
5042
5043
5044
5045
5046
5047
5048
5049
504A

799/931
 Hardware Return
Code

504B
504C
5051

5052

5053

5054

5055

5056

5057

5058

5059

505A

505B

505C
5061
5062
5063
5064
5065
5066
5067
5068
5069
506A
506B
506C
5071
5072
5073
5074
5075
5076
5077
5078
5079
507A
507B
507C
5080
5081
5082
5083
5084
5085
5086

800/931
 Hardware Return
Code

5087
5088
5089
508A
508B
508C
5090
5091
5092
5093
5094
5095
5096
5097
5098
5099
509A
509B
509C
5100
5101

5102

5103

5104

5105

5106

5107

5108

5109

510A

510B

510C

5111

5112

5113

5114

5115

5116

5117

801/931
 Hardware Return
Code

5118

5119

511A

511B

511C

5121

5122

5123

5124

5125

5126

5127

5128

5129

512A

512B

512C

5131

5132

5133

5134

5135

5136

5137

5138

5139

513A

513B

802/931
 Hardware Return
Code

513C

5141

5142

5143

5144

5145

5146

5147

5148

5149

514A

514B

514C
5151
5152
5153
5154
5155
5156
5157

5158

5159

515A

515B

515C

5161

5162

5163

5164

5165

5166

803/931
 Hardware Return
Code

5167

5168

5169

516A

516B

516C

5171

5172

5173

5174

5175

5176

5177

5178

5179

517A

517B

517C
5200
5201

5202

5203

5204

5205

5206

5207

5208

5209

520A

520B

520C

804/931
 Hardware Return
Code

5211

5212

5213

5214

5215

5216

5217

5218

5219

521A

521B

521C

5221

5222

5223

5224

5225

5226

5227

5228

5229

522A

522B

522C

5231

5232

5233

5234

5235

5236

5237

805/931
 Hardware Return
Code

5238

5239

523A

523B

523C
523D
523E
6000
6001

6002

7000
7001
7002
7003
7004
7005
7006
7007
7008
7009
700A
700B
700C
700D
700E
700F
7010
7011
7012
7013
7020

7021

7022

7023

7024

7025

7026

7027

7028

806/931
 Hardware Return
Code

7029

807/931
 Hardware Return
Code

None
None
None

None

None
None
None

808/931
 Hardware Return
Code

None
None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

809/931
 Hardware Return
Code

None

None

None
None
None
None
None
None
None
None
None
None
None
None
None

None

None
None
None
0x3D

0x31
None
0x35, 0x36
0x38
0x37
0x39
0x40

0x3B

None

None

None
None
None
None
None
None
None

810/931
 Hardware Return
Code

0x33
None

0x32

None
None
None
None

None

None

None

None
None
None
None
None
None
None

None

None

None

None

None
None

None

None

None
None
None
None

None

None

None

None

811/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

812/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

813/931
 Hardware Return
Code

0x20

0x21

0x22

0x23

0x24

0x25

0x26

0x27

0x28

0x29

0x2a

0x2b

0x2c

814/931
 Hardware Return
Code

10

11

None

None

None

None

None

None

None

None

None

0x40

815/931
 Hardware Return
Code

0x41

0x42

0x43

0x44

0x45

0x46

0x47

0x48

0x49

0x4a

0x50

0x51

0x52

0x53

0x54

0x55

0x56

0x57

0x58

0x59

816/931
 Hardware Return
Code

0x60

0x61

0x62

0x63

0x64

0x65

0x66

0x67

0x68

0x69

0x6a

0x6b

0x70

0x71

0x72

0x73

0x74

817/931
 Hardware Return
Code

0x75

0x76

0x77

0x78

0x79

0x7a

0x7b

0x80

0x81

0x82

0x83

0x84

0x85

0x86

0x87

0x88

0x89

0x8a

818/931
 Hardware Return
Code

0x8b

0x8c

0x8d

0x8e

0x8f

0x90

0x91

0x92

0x93

0x94

0x95

0xA0

0xA1

0xA2

0xA3

0xA4

0xA5

0xA6

0xA7

0xA8

0xA9

819/931
 Hardware Return
Code

0xAA

0xAB

0xAC

0xAD

0xB0

0xB1

0xB2

0xB3

0xB4

0xB5

0xB6

0xB7

0xB8

0xB9

0xBA

0xBB

0xBC

0xBD

0xBE

0xBF

0xC0

0xC1

0xC2

0xC3

0xC4

0xC5

0xC6

0xC7

0xC8

0xC9

0xCA

820/931
 Hardware Return
Code

0xCB

0xCC

0xCD

0xCE

0xCF

0xD0

0xD1

0xD2

0xD3

0xD4

0xD5

0xD6

0xD7

0xD8

0xD9

0xDA

0xDB

0xDC

0xDD

0xDE

0xDF

0xE0

0xE1

0xE2

0xE3

0xE4

0xE5

0xE6

0xE7

0xE8

0xE9

821/931
 Hardware Return
Code

0xEA

0xEB

0xEC

0xED

0xEE

0xEF

0xF0

0xF1

0xF2

0xF3

0xF4

0xF5

0xF6

0xF7

0xF8

0xF9

0xFA

0xFB

0xFC

0xFD

0xFE

0xFF

0x101

0x102

822/931
 Hardware Return
Code

0x103

0x104

0x105

0x106

0x107

0x120

0x121

0x122

0x123

0x124

0x125

0x126

0x127

0x128

0x129

0x12A

0x12B

0x12C

0x12D

0x12E

0x12F

0x130

0x131

0x132

0x133

0x134

823/931
 Hardware Return
Code

0x135

0x136

0x137

0x138

0x139

0x13A

0x13B

0x13C

0x13D

0x13E

0x13F

0x140

0x141

0x142

0x143

0x144

0x145

0x146

0x147

0x150

0x151

0x152

0x153

0x154

0x155

0x156

824/931
 Hardware Return
Code

0x157

0x158

0x159

0x15A

0x15B

0x15C

0x15D

0x15E

0x15F

0x160

0x161

0x162

None
None
None
None
None
None
4
9

1500
1501

1502

1503

1504

825/931
 Hardware Return
Code

1505

1506

1507

1600

1601

1700

2000

2001

1099

1100

1200

10000

10001

10002

10003

30001

30002

30004

30005

30006
30010

None

None
None
None
12
11
5
13

14

19

826/931
 Hardware Return
Code

20

None

None

None

None

None

35

38

40

None

None

None

None

None

None
None
None
None
None
None

None

None
None

None

None

None

None

None

None

None

None

None

827/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

828/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

829/931
 Hardware Return
Code

None

None

None

None

None

None

9
10
16

20

22

21

26

830/931
 Hardware Return
Code

27

29

30

31

11

831/931
 Hardware Return
Code

None

None

832/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

833/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

834/931
 Hardware Return
Code

None

None

None

None

None

s0
s2
s3
s4
s5
s6
s7
None
p1

None

None

None

None

None

None
None
None

835/931
 Hardware Return
Code

None
ncm
npm
nil, npm

None

nil
nky
nlk, ntk
nbk
nkl
nwu
nwk
nwm

nnl

nnu

nhu
nws
nnf
nwa

nmc
nnp
npl

npw

nnA, nnB, nnC

nwi

nsg
nh1
(V1.06 has been
deleted)
nr1
(V1.06 has been
deleted)

nkv

nww

nsL

836/931
 Hardware Return
Code

nsU

nsu
nla
nrp
nic

None

None

None

None

None

None

None
None

None

None

None

None

None

None

None

None

nkp
None
None

None

None

837/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None
None
None
None
None

None

None
None
None
None
None

None

None
None
None
None
None
None
None
None
None
None
None
None
None

None

838/931
 Hardware Return
Code

None
None

None
None
None
None

None
None
None

None

None

None

None

None

None

None
None
None
None

None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

839/931
 Hardware Return
Code

None
None
None
None
None
None
None
None
None
None
None
None
None
None

None

None

None
None
None

DRV0000000

DRVYGB0001

DRVYGB0002

DRVYGB0003

DRVYGB0004

DRVYGB0005

DRVYGB0006

DRVYGB0007

DRVYGB0008

DRVYGB0009

DRVYGB0010

DRVYGB0011

DRVYGB0012

DRVYGB0013

DRV0000001

DRV0000002

DRV0000003

840/931
 Hardware Return
Code

DRV0000004

DRV0000005

DRV0000006

DRV0000007

YGB0000001

YGB0000002

YGB0000003

None

None

None
None
None
None
None

None
None
None

None
None

None

None

None

None

None

None

None

None

None

None

None

None

841/931
 Hardware Return
Code

None
None
None
None

None

None

None

None

None

None

None

None

None
None

None

None (FRB-001 data

Recycle Bin)
None
None
None
None
None
None
None

None
None
None
None
None
None
None
None
None
None
None

842/931
 Hardware Return
Code

None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

None

None

None

None

None

843/931
 Hardware Return
Code

0x61

0x21

0x31

0x32

0x41

0x42

None

0x46

0x51

None

None

None

None

None

None

None

None

None
None
None
None
None
None
None

None
None
None
None
None

None

None

None

844/931
 Hardware Return
Code

None

None

None

None

None
None
None
None
None
None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

None

None
None
None

845/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None

846/931
 Hardware Return
Code

None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

0x05

0x11

None

0x12

None

None

None

None

0x44

0x45

847/931
 Hardware Return
Code

0x46

None

None

None

0x50

0xFF

None

None

None
None
None

None
None
None
None
None
None
None

None

None

None

None

None

None

None

None

848/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

849/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

850/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

851/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

852/931
Hardware Return
Code

853/931
 Hardware Return
Code

None

None

None

None

None

0x31

854/931
 Hardware Return
Code

0x33

0x34

0x35

0x32 (Automatic lifting

and rotating double
recording module)

0x21 (EDS-001)

0x31 (EDS-001)

0x32 (EDS-001)

0x41 (EDS-001)

0x42 (EDS-001)

0x47 (Automatic lifting

and rotating double
recording module)

0x21 (Automatic lifting

and rotating double
recording module)

None

None

None

None

None

None

None

None

None

855/931
 Hardware Return
Code

170

171

856/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

857/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

858/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

859/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

860/931
 Hardware Return
Code

None

None

None

None
None
None

None

None
None
None
None
None
None
None

None

None
None
None
None
None
None
None

None

None

None

None

None

None

None

None

None

None

None

861/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

862/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

863/931
 Hardware Return
Code

None

None

None

None

None

None

None

0x45

0x46

None

None

None

None

None

None

None

None

None

None

None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
None
None

864/931
 Hardware Return
Code

None
None

None

None
None
None
None

None

None

None

None

None
None
None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None

865/931
 Hardware Return
Code

None

None

None

None

None

None

None

None

None

None

None

None

None

None

None
None
None

None

None

None
None
None
None
None
None
None

None

None

None

None

None

866/931
 Hardware Return
Code

None

None
None
None

None

None

None

None

None

None

None

None

None

None
None
None
None
None
None
None
None
None
None
None
None
None
None
0000
0601

0602

0603

0610

867/931
 Hardware Return
Code

0612
0613
0615

0616

0621

0622

0623
0624
0625

0626
0631

0632

0633

0634
0635
0636
0637

0640
0671
0801

0802

0803

0804

0805

0806

0807

0808

0809

080A

080B

080C

0811

868/931
 Hardware Return
Code

0812

0813

0814

0815

0816

0817

0818

0819

081A

081B

081C

0821

0822

0823

0824

0825

0826

0827

0828

0829

082A

082B

082C
082D
0830
0831

0832

0833

0834
0835

0836

869/931
 Hardware Return
Code

0841

0842

0843

0844

0845

0846

0847

0848

0849

084A

084B

084C

084D

0901

0903

0911

0912

0913

0915

0916
0920
0921

0922

1001

1002

1005

870/931
 Hardware Return
Code

100B

100C

100D

1021

1022

1031

1032

1033

1034

1035

1036

1037

1038

1039

103A

103B

103C

103F
1042

1101

1102

1103

1104

871/931
 Hardware Return
Code

1105

1106

1111

1112

1113

1114

1115

1116

1117

1118

1119

111A

111B

111C

872/931
 Hardware Return
Code

1121

1122

1123

1124

1125

1126

1127

1128

1129

112A

112B

112C

873/931
 Hardware Return
Code

1131

1132

1133

1134

1135

1136

1137

1138

1139

113A

113B

113C

874/931
 Hardware Return
Code

1181

1182

1183

1184

1185

1186

1187

1188

1189

118A

118B

118C

875/931
 Hardware Return
Code

1191

1192

1193

1194

1195

1196

1197

1198

1199

119A

119B

119C

11C5

11CB

876/931
 Hardware Return
Code

11CC

11D5

11DB

11DD

11E1

11E2

11E3

11E5

11E6

11E7

11F1

11F2

11F3

11F4

11F5

11F6

11F7

11F8

11F9

11FA

11FB

11FC

1211

877/931
 Hardware Return
Code

1212

1213

1214

1215

1216

1217

1218

1219

121A

121B

121C

1241

1242

1243

1244

1245

1246

1247

1248

1249

124A

1251

1252

1253

878/931
 Hardware Return
Code

1254

1255

1256

1257

1258

1259

125A

125B

125C

1261

1262

1263

1264

1265

1266

1267

879/931
 Hardware Return
Code

1268

1269

126A

126B

126C

1271
1290
1291

1292

1294

12A0

12A1

2031

2032

2033

2034

2035

2041

2071

2131

2132

2133

2134

2135

880/931
 Hardware Return
Code

2141

2171

3102

3104
3105
3106
3107
3108

310A

310B
310C
310D

310E

310F
3110
3111
3112

3113

3114

3116

3117

3201
3202
3203
3204
3205
3206
3207

3208

3209

320A

320B

881/931
 Hardware Return
Code

3332
3333
3342

3343

3344

3345
3347
3348
3349

334A
3350
3360
3361
3362
3403

3404
3405
3406
3407
3501

3502

3503

3504

3505

3506
3601
3602
3603
3604
3611
3612

3613

3614

3621

3622

3623

3624

882/931
 Hardware Return
Code

3631
3632
3633
3634
3641
3642
3643

3644
3651
3652
3653

3654

3661

3662

3663

3664

3671

3672

3673

3674
3681
3682
3691

3692
3693
320C
4001
4002
4003
4004
4005
4006
4007
4008
4011

4012

4013

4014

4015

883/931
 Hardware Return
Code

4016

4017

4018

4019

401A

401B

401C

4021

4022

4023

4024

4025

4026

4027

4028

4029

402A

402B

402C

4031

4032

4033

4034

884/931
 Hardware Return
Code

4035

4036

4037

4038

4039

403A

403B

403C

4051
4052
4053
4054
4055
4056
4058

407A

407B

4081

4082

4083

4084

4085

4086

4087

4088

4089

885/931
 Hardware Return
Code

408A

408B

408C

4091

4092

4093

4094

4095

4096

4097

4098

4099

409A

409B

409C

40A1

40A2

40A3

40A4

40A5

40A6

40A7

40A8

40A9

40AA

40AB

40AC

4101

4102
4103

886/931
 Hardware Return
Code

4104
4105
4120
4123

4124

4280

4281

4282

4283

4284

4285

4286

4287

4288

4289

428A

428B

4400

4401

4402

4403

4404

4405

887/931
 Hardware Return
Code

4406

4407

4408

4409

440A

440B

440C

4501

4502
5001
5002
5003
5004
5005
5006
5007
5021
5022
5023
5024
5025
5026
5027
5028
5029
502A
502B
5031
5032
5033
5051

5052

5053

5054

5055

5061

888/931
 Hardware Return
Code

5062

5063

5064

5065

5071

5072

5073

5074

5075

5081

5082

5083

5084

5085

5091

5092

5093

5094

5095

50A1

50A2

50A3

50A4

50A5

50B1

50B2

50B3

50B4

50B5

50C1

50C2

889/931
 Hardware Return
Code

50C3

50C4

50C5
50D1
50D2

50D3

50D4

50D5

50E1

50E2

50E3

50E4

50E5

50F1

50F2

50F3

50F4

50F5

5101

5102

5103

5104

5105
5150

5151

5152

5161

5162

5163

890/931
 Hardware Return
Code

5164

5165

5166

5167

5168

5169

516A

516B

516C

5171

5172

5173

5174

5175

5176

5177

5178

5179

517A

517B

517C

891/931
 Hardware Return
Code

5201

5202

5206

5207

520A

5210

5211

5212

5213

5214

5215

5216

5217

5218

5219

521A

521B

5220

5221

5222

5223

5224

892/931
 Hardware Return
Code

5225

5226

5227

5228

5229

522A

522B

5230

5231

5232

5233

5234

5235

5236

5237

5238

5239

523A

523B

5240

5241

893/931
 Hardware Return
Code

5242

5243

5244

5245

5246

5247

5248

5249

524A

524B

5301

5302

5303

5304

5305

5310

5311

5321

5322

5323

5324

5325

5326

5327

5328

5329

894/931
 Hardware Return
Code

532A

532B

5331

5332

5333

5351

5352

5353

5354

5355

5361

5362

5363

5364

5365

5371

5372

5373

5374

5375

5381

5382

5383

895/931
 Hardware Return
Code

5384

5385

5391

5392

5393

5394

5395

53A1

53A2

53A3

53A4

53A5

53B1

53B2

53B3

53B4

53B5

53C1

53C2

53C3

53C4

896/931
 Hardware Return
Code

53C5

53D1

53D2

53D3

53D4

53D5

53E1

53E2

53E3

53E4

53E5

53F1

53F2

53F3

53F4

53F5

5401

5402

5403

5404

5405

897/931
 Hardware Return
Code

5501

5505

5510

5511

5512

5513

5514

5515

5520

5521

5522

5523

5524

5525

600A

6202

6203

6205

6206

6212

6213

898/931
 Hardware Return
Code

6215

6216

6301

6302

6303

6304

6313

6316

7100

7200

7300

7E00

8001

8002

8005
8006
8007
800B

800C

8011

8012

8013

899/931
 Hardware Return
Code

8014

8015

8016

8017

8018

8019

801A

801B

801C

801D

8021

8022

8023

8024

8025

8026

8027

8028

8029

802A

802B

802C

8051

8052

8053

8054

8055

8056

900/931
 Hardware Return
Code

8057

8058

8059

805A

805B

805C

8061

8062

8063

8064

8065

8066

8067

8068

8069

806A

806B

806C

8071

8072

8073

901/931
 Hardware Return
Code

8074

8075

8076

8077

8078

8079

807A

807B

807C

8081

8082

8083

8084

8085

8086

8087

8088

8089

808A

808B

808C

902/931
 Hardware Return
Code

80A1

80A2

80A3

80A4

80A5

80A6

80A7

80A8

80A9

80AA

80AB

80AC

80C1

80C2

80C3

80C4

80C5

80C6

80C7

80C8

80C9

903/931
 Hardware Return
Code

80CA

80CB

80CC

80E1

80E2

80E3

80E4

80E5

80E6

80E7

80E8

80E9

80EA

80EB

80EC
80F1
80F2
80F3
80F4
80F5
80F6
80F7
80F8
80F9
80FA

80FB

80FC

8101

8102

8103

8104

8105

8106

904/931
 Hardware Return
Code

8107

8108

8109

810A

810B

810C

8201

8202

8203

8204

8205

8206

8207

8208

8209

820A

820B

820C

8301

8302

8303

8304

8305

8306

8307

8308

8309

830A

830B

830C

830D

905/931
 Hardware Return
Code

8401

8402

8403

8404

8405

8406

8407

8408

8409

840A

840B

840C

9001

9002

9004

9005

9006

9008

9009

900A

900B

900C

900D

900E

900F

906/931
 Hardware Return
Code

9010

9011

9013

9014

9015

9016

9017

9018

9019

901A

901B

901C

901D

901E

9023

9024

9025

9026

9028

9029

902A

907/931
 Hardware Return
Code

902B

902C

902D

902E

902F

9030

9031

9033

9034

9035

9036

9037

9038

9039

903A

903B

903C

903D

903E

9040

9041

908/931
 Hardware Return
Code

9042

9043

9044

9045

9046

9047

9048

9049

904A

904B

904C

904D

904E

9050

9051

9052

9053

9054

9055

9056

9057

909/931
 Hardware Return
Code

9058

9059

905A

905B

90C5

90C6

90C7

90C8

90C9

90CA

90CB

90CC

90CD

90CE

90CF

90D0

90D2

90D3

90D4

90D5

90D6

910/931
 Hardware Return
Code

90D7

90D8

9101

9102

9103

9104

9105

9107

9108

9109

910A

910B

910C

910D

910E

910F

9110

9112

9113

9114

9115

911/931
 Hardware Return
Code

9116

9117

9118

9119

911A

911B

911C

911D

9141

9142

9143

9144

9145

9147

9148

9149

914A

914B

914C

914D

914E

912/931
 Hardware Return
Code

914F

9150

9152

9153

9154

9155

9156

9157

9158

9159

915A

915B

915C

915D

9217

9231

9232

9233

9234

9235

913/931
 Hardware Return
Code

9236

9237

9238

9239

923A

923B

923C

923F

9241

9242

9243

9244

9245

9246

9247

9248

914/931
 Hardware Return
Code

9249

924A

924B

924C

924F

9261

9262

9263

9264

9265

9266

9267

9268

9269

926A

926B

926C

9271

9272

9273

9274

915/931
 Hardware Return
Code

9275

9276

9277

9278

9279

927A

927B

927C

927D

9281

9282

9285

9286

9289

928A

928B

928C

928D

928E

916/931
 Hardware Return
Code

928F

9290

9291

9292

9293

9294

92A1

92A2

92A3

92A4

92A5

92A6

92A7

92A8

92A9

92AA

92AB

92AC

917/931
 Hardware Return
Code

92B1

92B2

92B3

92B4

92B5

92B6

92B7

92B8

92B9

92BA

92BB

92BC

9305

9307

9308

9309

930A

930B

930C

918/931
 Hardware Return
Code

930D

930E

930F

9310

9312

9313

9314

9315

9316

9317

9318

9319

931A

931B

931C

931D

919/931
 Hardware Return
Code

9401

9402

9403

9404

9405

9406

9407

9408

9409

940A

940B

940C

940D

940E

940F

9410

9411

9412

9413

9418

9419

920/931
 Hardware Return
Code

941A

941B

941C

941D

941E

9501

9502

9503

9504

9505

9506

9507

9508

9509

9510

9511

9512

9513

9514

9516

9521

921/931
 Hardware Return
Code

9522

9523

9524

9525

9526

9527

9528

9529

952A

952B

952C

9601
9602

9603

E401

E402

E501

E505

E811

922/931
 Hardware Return
Code

E812

E813

E814

E815

E816

E817

E818

E819

E81A

E81B

E81C

E821

E822

E823

E824

E825

923/931
 Hardware Return
Code

E826

E827

E828

E829

E82A

E82B

E82C

E841

E842

E843

E844

E845

E846

E847

E848

E849

924/931
 Hardware Return
Code

E84A

E84B

E84C

E871

E872

E873

E874

E875

E876

E877

E878

E879

E87A

E87B

E87C

E881

925/931
 Hardware Return
Code

E882

E883

E884

E885

E886

E887

E888

E889

E88A

E88B

E88C

E891

E892

E893

E894

E895

926/931
 Hardware Return
Code

E896

E897

E898

E899

E89A

E89B

E89C

927/931
Hardware Return
Code

928/931
Hardware Return
Code

929/931
 Appendix User Feedback Form
Title: DT Series ATM Error Code Reference Manual
Number: DT-ERRCODE-V2.10-202101
GRG Banking Equipment Co., Ltd welcomes your feedback on this publication. Your comments will be of great value in helping
us to improve our products.

You may send your comments to us electronically.

Circle the numbers below that best represent your options of this publication.
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Examples 5 4 3 2 1 0
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Choose the items you feel we will improve this publication.
□ Improve the table of contents □ Add more/better quick reference aids
□ Improve the general description □ Add more examples
□ Improve the organization □ Add more illustrations
□ Make it less technical □ Add more technical detail
□ Make it more brief □ Add more step-by-step procedures

Write any additional comments you have below (If necessary, add additional sheets.)

Thank you for your evaluation of this publication. If we may contact you concerning your comments, please fill in the
information below:
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Address:
Use the following information to contact us:
Address: 9-11 Kelin Road, Science City, High-tech Industrial Development Zone, Guangzhou, China
Postcode: 510663 Tel: +86 (0)20 62879019 Fax: +86 (0)20 62878782
Http: //www.grgbanking.com E-mail: [email protected]
ck Form

Release Date: 2021/01

on. Your comments will be of great value in helping

cation.
5 = Excellent
4 = Good
3 = Adequate
2 = Fair
1 = Poor
0 = Not Applicable

k reference aids

s
etail
p procedures

itional sheets.)

ou concerning your comments, please fill in the

Zone, Guangzhou, China

x: +86 (0)20 62878782
[email protected]