HMD Crest

User Guide

Issue 2024-09-04 en-INT

HMD Crest User Guide

Table of Contents

1 About this user guide 5

2 Get started 6
Keep your phone up to date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Keys and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Insert the SIM and memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charge your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Switch on and set up your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Use the touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3 Protect your phone 14

Lock or unlock your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Protect your phone with a screen lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Protect your phone with your fingerprint . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Protect your phone with your face . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Find your lost phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

4 Basics 17
Personalize your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Control volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Automatic text correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ba�ery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Extend the memory of your phone with virtual RAM . . . . . . . . . . . . . . . . . . . . . 20
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5 Connect with your friends and family 22

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Send messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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6 Camera 24

Camera basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Your photos and videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

7 Internet and connections 26

Activate Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Browse the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Bluetooth® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

8 Organize your day 29

Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

9 Maps 31

Find places and get directions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

10 Apps, updates, and backups 32

Get apps from Google Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Update your phone software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Back up your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Restore original se�ings and remove private content from your phone . . . . . . . . . 33

11 Product and safety information 34

For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Network services and costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Take care of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Recycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Crossed-out wheelie bin symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Ba�ery and charger information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Small children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Nickel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Implanted medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Hearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Protect your device from harmful content . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Potentially explosive environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Certification information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

About Digital Rights Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Copyrights and other notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

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HMD Crest User Guide

1 About this user guide

Important: For important information on the safe use of your device and ba�ery, read
“Product and safety information” before you take the device into use. To find out how to get
started with your new device, read the user guide.

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HMD Crest User Guide

2 Get started

KEEP YOUR PHONE UP TO DATE

Your phone software

Keep your phone up to date and accept available software updates to get new and enhanced
features for your phone. Updating the software may also improve your phone’s performance.

KEYS AND PARTS

Your phone

This user guide applies to the following models: TA-1642, TA-1646.

1. Headset connector 7. Front camera

2. Microphone 8. Earpiece
3. Loudspeaker 9. Microphone
4. Camera 10. Volume keys
5. Flash 11. Power/Lock key, Fingerprint sensor
6. SIM and memory card slot 12. USB connector

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Some of the accessories mentioned in this user guide, such as charger, headset, or data
cable, may be sold separately.

Parts and connectors, magnetism

Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device
or headset, other than those approved for use with this device, to the audio connector, pay
special a�ention to volume levels.
Parts of the device are magnetic. Metallic materials may be a�racted to the device. Do not
place credit cards or other magnetic stripe cards near the device for extended periods of
time, since the cards may be damaged.

INSERT THE SIM AND MEMORY CARDS

Insert the cards

1. Open the SIM and memory card tray: push 3. If you have a dual-SIM phone, put the
the tray opener pin in the tray hole and second SIM in the SIM2 slot.
slide the tray out.
4. If you have a memory card, put it in the
2. Put the nano-SIM in the SIM slot on the memory card slot.
tray with the contact area face down.
5. Slide the tray back in.

Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the
device, and may corrupt data stored on the card.
Both SIM cards are available at the same time when the device is not being used, but while
one SIM card is active, for example, making a call, the other may be unavailable.

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Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.

Tip: To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are
2 IMEI codes on the label, you have a dual-SIM phone.

Note: If you have a dual SIM phone with only one SIM tray, you cannot use two SIM cards and
a memory card at the same time.

Important: Do not remove the memory card when an app is using it. Doing so may damage
the memory card and the device and corrupt data stored on the card.

Tip: Use a fast, up to 256 GB microSD memory card from a well-known manufacturer.

Note: Pre-installed system software and apps use a significant part of memory space.

CHARGE YOUR PHONE

Charge the ba�ery

1. Plug a compatible charger into a wall outlet.

2. Connect the cable to your phone.

Your phone supports the USB-C cable. You can also charge your phone from a computer with
a USB cable, but it may take a longer time.

If the ba�ery is completely discharged, it may take several minutes before the charging
indicator is displayed.

Charger model

Charge your device with the HHAD-033N charger. HMD Global may make additional ba�ery
or charger models available for this device. Charging time can vary depending on device

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capability. Some of the accessories mentioned in this user guide, such as charger, headset,
or data cable, may be sold separately.

When charger is not included in the sales box, charge your device using the data cable
(included) and a USB power adaptor (may be sold separately). You can charge your device
with third-party cables and power adaptors that are compliant with USB 2.0 or later and
with applicable country regulations and international and regional safety standards. Other
adaptors may not meet applicable safety standards, and charging with such adaptors could
pose a risk of property loss or personal injury. It is recommended to use a power adaptor with
an input of 100-240V~50/60Hz 0.8A and output of 15.0V/2.2A to optimise the charging of your
device.

SWITCH ON AND SET UP YOUR PHONE

Switch on your phone

When you switch your phone on for the first time, your phone guides you to set up your
network connections and phone se�ings.

1. Press and hold the power key.

2. Choose your language and region.

3. Follow the instructions shown on your phone.

Transfer data from your previous phone

You can transfer data from an old phone to your new phone using your Google account.

To back up data on your old phone to your Google account, refer to your old phone’s user
guide.

Restore app se�ings from your previous Android™ phone

If your previous phone was an Android, and you had set it to back up data to your Google
account, you can restore your app se�ings and passwords.

1. Tap Se�ings > Passwords & accounts > Add account > Google .

2. Select which data you want to restore on your new phone. The sync starts automatically
once your phone is connected to the internet.

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Switch o� your phone

To switch o� your phone, press the power key and the volume up key at the same time, and
select Power o� .

Tip: If you want to switch o� your phone by pressing and holding the power key, tap
Se�ings > System > Gestures > Press & hold power bu�on and select Power menu .

USE THE TOUCH SCREEN

Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp
object on the touch screen.

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

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Swipe

Place your finger on the screen, and slide your finger in the direction you want.

Scroll through a long list or menu

Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop
the scrolling, tap the screen.

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Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or
together.

Lock the screen orientation

The screen rotates automatically when you turn the phone 90 degrees.

To lock the screen in portrait mode, swipe down from the top of the screen, and tap
Auto-rotate > O� .

Navigate with gestures

To switch on using gesture navigation, tap Se�ings > System > Gestures >
Navigation mode > Gesture navigation .

• To see all your apps, on the home screen, swipe up on the screen.

• To go to the home screen, swipe up from the bo�om of the screen. The app you were in
stays open in the background.

• To see which apps you have open, swipe up from the bo�om of the screen without
releasing your finger until you see the apps, and then release your finger. To switch to
another open app, tap the app. To close all the open apps, swipe right through all the apps
and tap CLEAR ALL .

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• To go back to the previous screen you were in, swipe from the right or left edge of the
screen. Your phone remembers all the apps and websites you’ve visited since the last time
your screen was locked.

Navigate with keys

To switch on the navigation keys, tap Se�ings > System > Gestures > Navigation mode >
3-bu�on navigation .

• To see all your apps, on the home screen, swipe up from the bo�om of the screen.

• To go to the home screen, tap �. The app you were in stays open in the background.

• To see which apps you have open, tap �. To switch to another open app, swipe right
and tap the app. To close all the open apps, swipe right through all the apps and tap
CLEAR ALL .

• To go back to the previous screen you were in, tap �. Your phone remembers all the apps
and websites you’ve visited since the last time your screen was locked.

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3 Protect your phone

LOCK OR UNLOCK YOUR PHONE

Lock your phone

If you want to avoid accidentally making a call when your phone is in your pocket or bag, you
can lock your keys and screen.
To lock your keys and screen, press the power key.

Unlock the keys and screen

Press the power key, and swipe up across the screen. If asked, provide additional credentials.

PROTECT YOUR PHONE WITH A SCREEN LOCK

You can set your phone to require authentication when unlocking the screen.

Set a screen lock

1. Tap Se�ings > Security & privacy > Device unlock > Screen lock .
2. Choose the type of lock and follow the instructions on your phone.

PROTECT YOUR PHONE WITH YOUR FINGERPRINT

Add a fingerprint

1. Tap Se�ings > Security & privacy > Device unlock > Face & Fingerprint unlock .
2. Select what backup unlocking method you want to use for the lock screen and follow the
instructions shown on your phone.

Unlock your phone with your finger

Place your registered finger on the power key.

If there is a fingerprint sensor error, and you cannot use alternative sign-in methods
to recover or reset the phone in any way, your phone will require service by authorized
personnel. Additional charges may apply, and all the personal data on your phone may be
deleted. For more info, contact the nearest care point for your phone, or your phone dealer.

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PROTECT YOUR PHONE WITH YOUR FACE

Set up face authentication

1. Tap Se�ings > Security & privacy > Device unlock > Face & Fingerprint unlock .
2. Select what backup unlocking methods you want to use for the lock screen and follow the
instructions shown on your phone.

Keep your eyes open and make sure your face is fully visible and not covered by any object,
such as a hat or sunglasses.
Note: Using your face to unlock your phone is less secure than using a fingerprint, pa�ern or
password. Your phone may be unlocked by someone or something with similar appearance.
Face unlock may not work properly in backlight or too dark or bright environment.

Unlock your phone with your face

To unlock your phone, just turn your screen on and look at the front camera.
If there is a facial recognition error, and you cannot use alternative sign-in methods to recover
or reset the phone in any way, your phone will require service. Additional charges may apply,
and all the personal data on your phone may be deleted. For more info, contact the nearest
authorized service facility for your phone, or your phone dealer.

FIND YOUR LOST PHONE

Locate or lock your phone

If you lose your phone, you may be able to find, lock, or erase it remotely if you have signed
in to a Google Account. Find My Device is on by default for phones associated with a Google
Account.

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To use Find My Device, your lost phone must be:

• Turned on • Visible on Google Play

• Signed in to a Google Account • Location turned on

• Connected to mobile data or Wi-Fi • Find My Device turned on

When Find My Device connects with your phone, you see the phone’s location, and the phone
gets a notification.

1. Open android.com/find on a computer, tablet or phone connected to the internet and sign
in to your Google Account.

2. If you have more than one phone, click the lost phone at the top of the screen.

3. On the map, see about where the phone is. The location is approximate and may not be
accurate.

If your device can’t be found, Find My Device will show its last known location, if available. To
lock or erase your phone, follow the instructions on the web site.

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4 Basics

PERSONALIZE YOUR PHONE

Change your wallpaper

Tap Se�ings > Wallpaper & icon > Wallpaper & style .

Change your phone ringtone

Tap Se�ings > Sound & vibration > Phone ringtone SIM1 or Phone ringtone SIM2 , and
select the tone.

Change your message notification sound

Tap Se�ings > Sound & vibration > Default notification sound .

NOTIFICATIONS

Use the notification panel

When you receive new notifications, such as messages or missed calls, icons appear at the
top of the screen.

To see more information about the notifications, swipe down from the top of the screen. To
close the view, swipe up on the screen.

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To change the notification se�ings of an app, tap Se�ings > Notifications >
App notifications > Most recent > All apps , and switch the app’s notifications on or
o�.

Use the quick access items

To activate features, tap the corresponding quick access item on the notification panel. To
see more items, drag the menu down. To rearrange or add new items, tap �, tap and hold an
item, and then drag it to another location.

CONTROL VOLUME

Change the volume

If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you
can change the volume to your liking by using the volume keys on the side of your phone.

Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device
or headset, other than those approved for use with this device, to the audio connector, pay
special a�ention to volume levels.

Boost the volume

You can increase the loudspeaker volume with the boost mode.

1. Press the volume up key until you reach 100% volume level.

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2. Press the volume up key again to switch on the audio boost mode. You can only use the
audio boost mode with the loudspeaker.

3. To decrease the volume, press the volume down key.

Change the volume for media and apps

1. Press a volume key to see the volume level bar.

2. Tap �.

3. Drag the slider on the volume level bars left or right.

4. Tap DONE .

Set the phone to silent

1. Press a volume key.

2. Tap �.

3. Tap � to set your phone to vibrate only, or tap � to set it to silent.

AUTOMATIC TEXT CORRECTION

Use keyboard word suggestions

Your phone suggests words as you write, to help you write quickly and more accurately. Word
suggestions may not be available in all languages.

When you start writing a word, your phone suggests possible words. When the word you want
is shown in the suggestion bar, select the word. To see more suggestions, tap and hold the
suggestion.
Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the
word you wrote. If the word is wrong, tap and hold it to see a few other suggestions.
If you do not want the keyboard to suggest words while typing, turn o� the text corrections.
Tap Se�ings > System > Keyboard > On-screen keyboard . Select the keyboard you
normally use. Tap Text correction and switch o� the text correction methods you do not
want to use.

Correct a word

If you notice that you have misspelled a word, tap it to see suggestions for correcting the
word.

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Switch spell checker o�

Tap Se�ings > System > Keyboard > Spell checker , and switch Use spell checker o�.

BATTERY LIFE

Extend ba�ery life

To save power:

1. Always charge the ba�ery fully. 7. Use location services selectively: switch
location services o� when you don’t need
2. Mute unnecessary sounds, such them. Tap Se�ings > Location , and
as touch sounds. Tap Se�ings > switch o� Use location .
Sound & vibration , and select which
sounds to keep. 8. Use network connections selectively:
Switch Bluetooth on only when needed.
3. Use wired headphones, rather than the Use a Wi-Fi connection to connect to
loudspeaker. the internet, rather than a mobile data
4. Set the phone screen to switch o� after connection. Stop your phone scanning for
a short time. Tap Se�ings > Display > available wireless networks. Tap Se�ings
Screen timeout and select the time. > Network & internet > Internet , and
switch o� Wi-Fi . If you’re listening to
5. Tap Se�ings > Display > music or otherwise using your phone, but
Brightness level . To adjust the don’t want to make or receive calls, switch
brightness, drag the brightness the airplane mode on. Tap Se�ings
level slider. Make sure that > Network & internet , and switch on
Adaptive brightness is switched o�. Airplane mode . Airplane mode closes
connections to the mobile network and
6. Stop apps from running in the switches your device’s wireless features
background. o�.

EXTEND THE MEMORY OF YOUR PHONE WITH VIRTUAL RAM

Switch on memory extension

If your phone supports the virtual RAM feature, you can have more apps open in the
background and switch smoothly between them. To switch the feature on, tap Se�ings >
Memory , and switch on Memory extension . If asked, tap the memory size you want.

Using the memory extension (virtual RAM) requires enough storage space. To protect the
storage, the memory extension is automatically and permanently disabled once 90% of the
usage limit is reached. This can occur after 4 years of heavy usage.

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Clean the memory

To clean the memory of your phone from unnecessary apps running in the background, tap
Se�ings > Memory , select the apps you want to close, and tap Boost . If there are apps
that you always want to keep running in the background, exclude them from the clean-up: tap
Se�ings > Memory > Excluded apps , and switch on the apps you want to keep open.

ACCESSIBILITY

Make the text and items on the screen larger

1. Tap Se�ings > Accessibility > Display size and text .

2. Tap the font size slider until the text size is to your liking.

3. Tap the display size slider until the size is to your liking.

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5 Connect with your friends and family

CALLS

Make a call

1. Tap �.

2. Tap � and type in a number, or tap � and select a contact you want to call.

3. Tap �.

Answer a call

If your phone rings when the screen is unlocked, tap ANSWER . If your phone rings when the
screen is locked, swipe up to answer.

Reject a call

If your phone rings when the screen is unlocked, tap DECLINE . If your phone rings when the
screen is locked, swipe down to reject the call.

CONTACTS

Add a contact

1. Tap Contacts > + .

2. Fill out the information.

3. Tap SAVE .

Save a contact from call history

1. Tap � > � to see your call history.

2. Tap the number you want to save.

3. Tap Add contact . If this is a new contact, type in the contact information, and tap Save .
If this contact is already in your contacts list, tap Add to existing , select the contact, and
tap Save .

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SEND MESSAGES

Send a message

1. Tap Messages . 4. To add more recipients, tap �. After

choosing all the recipients, tap Next , give
2. Tap Start chat . the group a name, and tap Done .
3. To add a recipient, type their number in 5. Write your message in the text box.
a recipients box, and tap �. To add a
contact, start typing their name and tap 6. Tap �.
the contact.

MAIL

You can send mail with your phone when you’re on the go.

Add a mail account

When you use the Gmail app for the first time, you are asked to set up your email account.

1. Tap Gmail .

2. You can select the address connected with your Google account or tap
Add an email address .

3. After adding all the accounts, tap TAKE ME TO GMAIL .

Send mail

1. Tap Gmail . � > Add from Contacts .

2. Tap �. 4. Type in the message subject and the mail.
3. In the To box, type in an address, or tap 5. Tap �.

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6 Camera

CAMERA BASICS

Take a photo

Shoot sharp and vibrant photos – capture the best moments in your photo album.

1. Tap Camera .

2. Take aim and focus.

3. Tap �.

Keep a safe distance when using the flash. Do not use the flash on people or animals at
close range. Do not cover the flash while taking a photo.

Take a selfie

1. Tap Camera > � to switch to the front camera.

2. Tap �.

Record a video

1. Tap Camera . 3. Tap � to start recording.

2. To switch to the video recording mode, 4. To stop recording, tap �.

tap Video .
5. To go back to camera mode, tap Photo .

YOUR PHOTOS AND VIDEOS

View photos and videos on your phone

Tap Photos .

Share your photos and videos

1. Tap Photos , tap the photo you want to share and tap �.

2. Select how you want to share the photo or video.

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Copy your photos and videos to your computer

Connect your phone to your computer with a compatible USB cable. Use your computer’s file
manager to copy or move your photos and videos to the computer.

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7 Internet and connections

ACTIVATE WI-FI

Switch on Wi-Fi

1. Tap Se�ings > Network & internet > Internet .

2. Switch Wi-Fi on.

3. Select the network you want to use.

Your Wi-Fi connection is active when � is shown at the top of the screen. If both Wi-Fi and
mobile data connections are available, your phone uses the Wi-Fi connection.

Important: Use encryption to increase the security of your Wi-Fi connection. Using
encryption reduces the risk of others accessing your data.

BROWSE THE WEB

Search the web

1. Tap Chrome .

2. Write a search word or a web address to the search field.

3. Tap �, or select from the proposed matches.

Tip: If your network service provider doesn’t charge you a fixed fee for data transfer, to save
on data costs, use a Wi-Fi network to connect to the internet.

Use your phone to connect your computer to the web

Use your mobile data connection to access the internet with your laptop or other device.

1. Tap Se�ings > Network & internet > Hotspot & tethering .

2. Switch on Wi-Fi hotspot to share your mobile data connection over Wi-Fi, USB tethering
to use a USB connection, Bluetooth tethering to use Bluetooth, or Ethernet tethering to
use a USB Ethernet cable connection.

The other device uses data from your data plan, which may result in data tra�ic costs. For info
on availability and costs, contact your network service provider.

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BLUETOOTH®

Connect to a Bluetooth device

1. Tap Se�ings > Connected devices > 4. Tap Pair new device and tap the device
Connection preferences > Bluetooth . you want to pair with from the list of
discovered Bluetooth devices.
2. Switch Use Bluetooth on.
5. You may need to type in a passcode. For
3. Make sure the other device is switched
details, see the user guide for the other
on. You may need to start the pairing
device.
process from the other device. For details,
see the user guide for the other device.

Since devices with Bluetooth wireless technology communicate using radio waves, they
do not need to be in direct line-of-sight. Bluetooth devices must, however, be within 10
meters (33 feet) of each other, although the connection may be subject to interference from
obstructions such as walls or from other electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can
detect your phone only if the Bluetooth se�ings view is open.
Do not pair with or accept connection requests from an unknown device. This helps to protect
your phone from harmful content.

Share your content using Bluetooth

If you want to share your photos or other content with a friend, send them to your friend’s
phone using Bluetooth.
You can use more than one Bluetooth connection at a time. For example, while using a
Bluetooth headset, you can still send things to another phone.

1. Tap Se�ings > Connected devices > tap � > Bluetooth .

Connection preferences > Bluetooth .
4. On the list of found Bluetooth devices, tap
2. Make sure Bluetooth is switched on in your friend’s phone.
both phones and the phones are visible
to each other. 5. If the other phone needs a passcode, type
in or accept the passcode, and tap PAIR .
3. Go to the content you want to send, and

The passcode is only used when you connect to something for the first time.

Remove a pairing

If you no longer have the device with which you paired your phone, you can remove the
pairing.

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1. Tap Se�ings > Connected devices > Saved devices .

2. Tap � next to a device name.

3. Tap FORGET .

VPN

You may need a virtual private network (VPN) connection to access your company resources,
such as intranet or corporate mail, or you may use a VPN service for personal purposes.

Contact your company IT administrator for details of your VPN configuration, or check your
VPN service’s website for additional info.

Use a secure VPN connection

1. Tap Se�ings > Network & internet > VPN .

2. To add a VPN profile, tap �.

3. Type in the profile info as instructed by your company IT administrator or VPN service.

Edit a VPN profile

1. Tap � next to a profile name.

2. Change the info as required.

Delete a VPN profile

1. Tap � next to a profile name.

2. Tap FORGET .

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8 Organize your day

DATE AND TIME

Set date and time

Tap Se�ings > System > Date & time .

Update the time and date automatically

You can set your phone to update the time, date, and time zone automatically. Automatic
update is a network service and may not be available depending on your region or network
service provider.

1. Tap Se�ings > System > Date & time .

2. Switch on Set time automatically .

3. Switch on Set automatically .

Change the clock to the 24-hour format

Tap Se�ings > System > Date & time , and switch Use 24-hour format on.

ALARM CLOCK

Set an alarm

1. Tap Clock > Alarm .

2. To add an alarm, tap �.

3. Select the hour and the minutes, and tap OK .

4. To set the alarm to repeat on specific days, tap the corresponding weekdays.

Switch an alarm o�

When the alarm sounds, swipe the alarm right.

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CALENDAR

Select the calendar type

Tap Calendar > �, and select what type of calendar you want to see.

If you have signed into an account, such as your Google account, your calendar is shown on
the phone.

Add an event

1. Tap Calendar > �. often the event should repeat.

2. Add the needed details. 4. To set a reminder, tap Add notification
and set the time.
3. To make the event repeat on certain days,
tap Does not repeat , and select how 5. Tap Save .

Tip: To edit an event, tap the event and �, and edit the details.

Delete an appointment

1. Tap the event.

2. Tap � > Delete .

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9 Maps

FIND PLACES AND GET DIRECTIONS

Find a spot

Google Maps helps you find specific locations and businesses.

1. Tap Maps .

2. Write search words, such as a street address or place name, in the search bar.

3. Select an item from the list of proposed matches as you write, or tap �to search.

The location is shown on the map. If no search results are found, make sure the spelling of
your search words is correct.

See your current location

Tap Maps > �.

Get directions to a place

1. Tap Maps and enter your destination in the search bar.

2. Tap Directions . The highlighted icon shows the mode of transportation, for example �. To
change the mode, select the new mode under the search bar.

3. If you don’t want the starting point to be your current location, tap Your location , and
search for a new starting point.

4. Tap Start to start the navigation.

The route is shown on the map, along with an estimate of how long it takes to get there. To
see detailed directions, tap Steps .

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10 Apps, updates, and backups

GET APPS FROM GOOGLE PLAY

Add a payment method

To use Google Play services, you need to have a Google account added to your
phone. Charges may apply to some of the content available in Google Play. To add a
payment method, tap Play Store , tap your Google logo in the search field, and then tap
Payments & subscriptions . Always be sure to have a permission from the payment method
owner when buying content from Google Play.

Download apps

1. Tap Play Store .

2. Tap the search bar to look for apps, or select apps from your recommendations.

3. In the app description, tap Install to download and install the app.

To see your apps, go to the home screen and swipe up from the bo�om of the screen.

UPDATE YOUR PHONE SOFTWARE

Install available updates

Tap Se�ings > System > System update > Check for update to check if updates are
available.

When your phone notifies you that an update is available, just follow the instructions shown
on your phone. If your phone is low on memory, you may need to move your photos and other
stu� to the memory card.

Before starting the update, connect a charger or make sure the device ba�ery has enough
power, and connect to Wi-Fi, as the update packages may use up a lot of mobile data.

BACK UP YOUR DATA

To ensure your data is safe, use the backup feature in your phone. Your device data (such as
Wi-Fi passwords and call history) and app data (such as se�ings and files stored by apps) will
be backed up remotely.

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Switch on automatic backup

Tap Se�ings > System > Backup , and switch back up on.

RESTORE ORIGINAL SETTINGS AND REMOVE PRIVATE CONTENT FROM

YOUR PHONE

Reset your phone

1. Tap Se�ings > System > Reset options > Erase all data (factory reset) .

2. Follow the instructions shown on your phone.

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11 Product and safety information

FOR YOUR SAFETY

Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations. For further info, read the complete user guide.

SWITCH OFF IN RESTRICTED AREAS

Switch the device o� when mobile device use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which could a�ect performance.

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AUTHORIZED SERVICE

Only authorized personnel may install or repair this product.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only ba�eries, chargers, and other accessories approved by HMD Global Oy for use with
this device. Do not connect incompatible products.

KEEP YOUR DEVICE DRY

If your device is water-resistant, see its IP rating in the device’s technical specifications for
more detailed guidance.

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GLASS PARTS

The device and/or its screen is made of glass. This glass can break if the device is dropped
on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass
parts of the device or a�empt to remove the broken glass from the device. Stop using the
device until the glass is replaced by authorized service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.

NETWORK SERVICES AND COSTS

Using some features and services, or downloading content, including free items, require a
network connection. This may cause the transfer of large amounts of data, which may result
in data costs. You may also need to subscribe to some features.
Important: The device’s highest network connection speed might not be supported by
your network service provider or by the service provider you are using when traveling. In
these cases, you may not be able to make or receive calls, send or receive messages or use
mobile data connections. To make sure your device works seamlessly when the highest
network connection speed is not available, it is recommended that you change the highest
connection speed to the next highest connection speed. To do this, on the home screen,
tap Se�ings > Network & Internet > SIMs , and switch Preferred network type to a lower
connection speed. For more info, contact your network service provider.
Note: Using Wi-Fi may be restricted in some countries. For example, in the EU, you are only
allowed to use 5150–5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only
allowed to use 5.15–5.25 GHz Wi-Fi indoors. For more info, contact your local authorities.

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EMERGENCY CALLS

Important: Connections in all conditions cannot be guaranteed. Never rely solely on any
wireless phone for essential communications like medical emergencies.

Before making the call:

• Switch the phone on.

• If the phone screen and keys are locked, unlock them.

• Move to a place with adequate signal strength.

On the home screen, tap �.

1. Tap � and type in the o�icial emergency number for your present location. Emergency call
numbers vary by location.

2. Tap �.

3. Give the necessary info as accurately as possible. Do not end the call until given
permission to do so.

You may also need to do the following:

• Put a SIM card in the phone. If you don’t have a SIM card, on the lock screen, tap
Emergency .

• If your phone asks for a PIN code, tap Emergency .

• Switch the call restrictions o� in your phone, such as call barring, fixed dialling, or closed
user group.

• If the mobile network is not available, you may also try making an internet call, if you can
access the internet.

TAKE CARE OF YOUR DEVICE

Handle your device, ba�ery, charger and accessories with care. The following suggestions
help you keep your device operational.

• Keep the device dry. Precipitation, • Do not use or store the device in dusty or
humidity, and all types of liquids or dirty areas.
moisture can contain minerals that
corrode electronic circuits. • Do not store the device in high
temperatures. High temperatures may

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damage the device or ba�ery. the ba�ery. Rough handling can break it.

• Do not store the device in cold • Only use a soft, clean, dry cloth to clean
temperatures. When the device warms the surface of the device.
to its normal temperature, moisture can
form inside the device and damage it. • Do not paint the device. Paint can prevent
proper operation.
• Do not open the device other than as
instructed in the user guide. • Keep the device away from magnets or
magnetic fields.
• Unauthorized modifications may damage
the device and violate regulations • To keep your important data safe, store it
governing radio devices. in at least two separate places, such as
your device, memory card, or computer, or
• Do not drop, knock, or shake the device or write down important info.

During extended operation, the device may feel warm. In most cases, this is normal. To avoid
ge�ing too warm, the device may automatically slow down, dim display during a video call,
close apps, switch o� charging, and if necessary, switch itself o�. If the device is not working
properly, take it to the nearest authorized service facility.

RECYCLE

Always return your used electronic products, ba�eries, and packaging materials to dedicated
collection points. This way you help prevent uncontrolled waste disposal and promote the
recycling of materials. Electrical and electronic products contain a lot of valuable materials,
including metals (such as copper, aluminum, steel, and magnesium) and precious metals
(such as gold, silver, and palladium). All materials of the device can be recovered as materials
and energy.

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CROSSED-OUT WHEELIE BIN SYMBOL

Crossed-out wheelie bin symbol

The crossed-out wheelie-bin symbol on your product, ba�ery, literature, or packaging

reminds you that all electrical and electronic products and ba�eries must be taken to
separate collection at the end of their working life. Remember to remove personal data
from the device first. Do not dispose of these products as unsorted municipal waste: take
them for recycling. For info on your nearest recycling point, check with your local waste
authority, or read about HMD’s take-back program and its availability in your country at
www.hmd.com/support/topics/recycle.

BATTERY AND CHARGER INFORMATION

Ba�ery and charger info

To check if your phone has a removable or non-removable ba�ery, see the printed guide.
Devices with a removable ba�ery Use your device only with an original rechargeable ba�ery.
The ba�ery can be charged and discharged hundreds of times, but it will eventually wear out.
When the talk and standby times are noticeably shorter than normal, replace the ba�ery.
Devices with a non-removable ba�ery Do not a�empt to remove the ba�ery, as you may
damage the device. The ba�ery can be charged and discharged hundreds of times, but it will
eventually wear out. When the talk and standby times are noticeably shorter than normal, to
replace the ba�ery, take the device to the nearest authorized service facility.
Charge your device with a compatible charger. Charger plug type may vary. Charging time can
vary depending on device capability.

Ba�ery and charger safety info

Once charging of your device is complete, unplug the charger from the device and electrical
outlet. Please note that continuous charging should not exceed 12 hours. If left unused, a
fully charged ba�ery will lose its charge over time.
Extreme temperatures reduce the capacity and lifetime of the ba�ery. Always keep the
ba�ery between 15°C and 25°C (59°F and 77°F) for optimal performance. A device with a

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HMD Crest User Guide

hot or cold ba�ery may not work temporarily. Note that the ba�ery may drain quickly in cold
temperatures and lose enough power to switch o� the phone within minutes. When you are
outdoors in cold temperatures, keep your phone warm.

Obey local regulations. Recycle when possible. Do not dispose as household waste.

Do not expose the ba�ery to extremely low air pressure or leave it to extremely high
temperature, for example dispose it in a fire, as that may cause the ba�ery to explode or leak
flammable liquid or gas.

Do not dismantle, cut, crush, bend, puncture, or otherwise damage the ba�ery in any way.
If a ba�ery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the
a�ected areas with water, or seek medical help. Do not modify, a�empt to insert foreign
objects into the ba�ery, or immerse or expose it to water or other liquids. Ba�eries may
explode if damaged.

Use the ba�ery and charger for their intended purposes only. Improper use, or use of
unapproved or incompatible ba�eries or chargers may present a risk of fire, explosion, or
other hazard, and may invalidate any approval or warranty. If you believe the ba�ery or charger
is damaged, take it to a service centre or your phone dealer before continuing to use it. Never
use a damaged ba�ery or charger. Only use the charger indoors. Do not charge your device
during a lightning storm. When charger is not included in the sales pack, charge your device
using the data cable (included) and a USB power adaptor (may be sold separately). You can
charge your device with third-party cables and power adaptors that are compliant with USB
2.0 or later and with applicable country regulations and international and regional safety
standards. Other adaptors may not meet applicable safety standards, and charging with such
adaptors could pose a risk of property loss or personal injury.

To unplug a charger or an accessory, hold and pull the plug, not the cord.

Additionally, the following applies if your device has a removable ba�ery:

• Always switch the device o� and unplug the charger before removing any covers or the
ba�ery.

• Accidental short-circuiting can happen when a metallic object touches the metal strips on
the ba�ery. This may damage the ba�ery or the other object.

SMALL CHILDREN

Your device and its accessories are not toys. They may contain small parts. Keep them out of
the reach of small children.

NICKEL

The surface of this device is nickel-free.

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MEDICAL DEVICES

Operation of radio transmi�ing equipment, including wireless phones, may interfere with
inadequately shielded medical devices’ function. Consult a physician or the medical device’s
manufacturer to determine if it is adequately shielded from external radio energy.

IMPLANTED MEDICAL DEVICES

To avoid potential interference, manufacturers of implanted medical devices (such as cardiac

pacemakers, insulin pumps, and neurostimulators) recommend a minimum separation of 15.3
centimeters (6 inches) between a wireless device and the medical device. Persons who have
such devices should:

• Always keep the wireless device more opposite the medical device.
than 15.3 centimeters (6 inches) from the
medical device. • Switch the wireless device o� if there is
any reason to suspect that interference is
• Not carry the wireless device in a breast taking place.
pocket.
• Follow the manufacturer directions for the
• Hold the wireless device to the ear implanted medical device.

If you have any questions about using your wireless device with an implanted medical device,
consult your health care provider.

HEARING

Warning: When you use the headset, your ability to hear outside sounds may be a�ected.
Do not use the headset where it can endanger your safety.

Some wireless devices may interfere with some hearing aids.

PROTECT YOUR DEVICE FROM HARMFUL CONTENT

Your device may be exposed to viruses and other harmful content. Take the following
precautions:

• Be cautious when opening messages. downloading content. Do not accept

They may contain malicious software or Bluetooth connections from sources you
otherwise be harmful to your device or do not trust.
computer.
• Only install and use services and software
• Be cautious when accepting connectivity from sources that you trust and that o�er
requests, browsing the internet, or adequate security and protection.

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• Install antivirus and other security • If you access preinstalled bookmarks and
software on your device and any links to third party internet sites, take the
connected computer. Only use one appropriate precautions. HMD Global
antivirus app at a time. Using more may does not endorse or assume liability for
a�ect performance and operation of the such sites.
device and/or computer.

VEHICLES

Radio signals may a�ect improperly installed or inadequately shielded electronic systems
in vehicles. For more info, check with the manufacturer of your vehicle or its equipment.
Only authorized personnel should install the device in a vehicle. Faulty installation may be
dangerous and invalidate your warranty. Check regularly that all wireless device equipment in
your vehicle is mounted and operating properly. Do not store or carry flammable or explosive
materials in the same compartment as the device, its parts, or accessories. Do not place your
device or accessories in the air bag deployment area.

POTENTIALLY EXPLOSIVE ENVIRONMENTS

Switch your device o� in potentially explosive environments, such as near gasoline pumps.
Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in
areas with fuel; chemical plants; or where blasting operations are in progress. Areas with a
potentially explosive environment may not be clearly marked. These usually are areas where
you are advised to switch your engine o�, below deck on boats, chemical transfer or storage
facilities, and where the air contains chemicals or particles. Check with the manufacturers
of vehicles using liquefied petroleum gas (such as propane or butane) if this device can be
safely used in their vicinity.

CERTIFICATION INFORMATION

This mobile device meets guidelines for exposure to radio waves.

Your mobile device is a radio transmi�er and receiver. It is designed not to exceed the
limits for exposure to radio waves (radio frequency electromagnetic fields), recommended
by international guidelines from the independent scientific organization ICNIRP. These
guidelines incorporate substantial safety margins that are intended to assure the protection
of all persons regardless of age and health. The exposure guidelines are based on the
Specific Absorption Rate (SAR), which is an expression of the amount of radio frequency (RF)
power deposited in the head or body when the device is transmi�ing. The ICNIRP SAR limit for
mobile devices is 2.0 W/kg averaged over 10 grams of tissue.

SAR tests are carried out with the device in standard operating positions, transmi�ing at its
highest certified power level, in all its frequency bands.

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HMD Crest User Guide

This device meets RF exposure guidelines when used against the head or when positioned
at least 5/8 inch (1.5 centimetres) away from the body. When a carry case, belt clip or other
form of device holder is used for body-worn operation, it should not contain metal and should
provide at least the above stated separation distance from the body.

To send data or messages, a good connection to the network is needed. Sending may be
delayed until such a connection is available. Follow the separation distance instructions until
the sending is finished.

During general use, the SAR values are usually well below the values stated above. This is
because, for purposes of system e�iciency and to minimize interference on the network,
the operating power of your mobile device is automatically decreased when full power is not
needed for the call. The lower the power output, the lower the SAR value.

Device models may have di�erent versions and more than one value. Component and design
changes may occur over time and some changes could a�ect SAR values.

For more info, go to www.sar-tick.com. Note that mobile devices may be transmi�ing even if
you are not making a voice call.

The World Health Organization (WHO) has stated that current scientific information does
not indicate the need for any special precautions when using mobile devices. If you are
interested in reducing your exposure, they recommend you limit your usage or use a
hands-free kit to keep the device away from your head and body. For more information and
explanations and discussions on RF exposure, go to the WHO website at www.who.int/health-
topics/electromagnetic-fields#tab=tab_1.

Please refer to www.hmd.com/sar for the maximum SAR value of the device.

ABOUT DIGITAL RIGHTS MANAGEMENT

When using this device, obey all laws and respect local customs, privacy and legitimate
rights of others, including copyrights. Copyright protection may prevent you from copying,
modifying, or transferring photos, music, and other content.

COPYRIGHTS AND OTHER NOTICES

Copyrights and other notices

The availability of some products, features, applications and services described in this guide
may vary by region and require activation, sign up, network and/or internet connectivity
and an appropriate service plan. For more info, contact your dealer or your service provider.
This device may contain commodities, technology or software subject to export laws and
regulations from the US and other countries. Diversion contrary to law is prohibited.

The contents of this document are provided ”as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied

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HMD Crest User Guide

warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. HMD Global reserves the right to revise this
document or withdraw it at any time without prior notice.

To the maximum extent permi�ed by applicable law, under no circumstances shall HMD Global
or any of its licensors be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.

Reproduction, transfer or distribution of part or all of the contents in this document in any
form without the prior wri�en permission of HMD Global is prohibited. HMD Global operates
a policy of continuous development. HMD Global reserves the right to make changes and
improvements to any of the products described in this document without prior notice.

HMD Global does not make any representations, provide a warranty, or take any responsibility
for the functionality, content, or end-user support of third-party apps provided with your
device. By using an app, you acknowledge that the app is provided as is.

Downloading of maps, games, music and videos and uploading of images and videos may
involve transferring large amounts of data. Your service provider may charge for the data
transmission. The availability of particular products, services and features may vary by region.
Please check with your local dealer for further details and availability of language options.

Certain features, functionality and product specifications may be network dependent and
subject to additional terms, conditions, and charges.

All specifications, features and other product information provided are subject to change
without notice.

HMD Global Privacy Policy, available at h�ps://www.hmd.com/privacy, applies to your use of

the device.

TM and © 2024 HMD Global. All rights reserved.

Android, Google and other related marks and logos are trademarks of Google LLC.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by HMD Global is under license.

TM and © 2024 HMD Global. All rights reserved. 44