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CCIE Voice Lab Exam Planning and Sequence

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25 views4 pages

CCIE Voice Lab Exam Planning and Sequence

Uploaded by

acanalog202402
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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CCIE Voice Lab Exam Planning and Configuration Sequence

Importance of Planning

The CCIE Voice Lab is one of the most difficult in the CCIE Program. This is due largely to a broad mix of
interconnected applications. Getting all of these working together in 8 hours can be particularly challenging. It
is easy to get lost or turned around while dealing with advanced configurations in a timed environment. The
pressure can cause your stress level to rise quickly. Developing a solid plan of attack is your roadmap through
all of this.

Lab Exam Planning

Take 20-30 minutes to read your entire lab exam and document your network. Develop a clear strategy and
approach. This is your most important task of the day. Including this in your lab exam preparation will make
the first part of your exam much smoother.

Every word in the question is there for a reason. Take your time and ensure you understand what is being
asked of you. If you do not, contact the proctor for clarification.

You may have others around you who begin typing immediately. Block out these distractions and stay on
course. After you have read the entire lab exam document, you will have a clear view of the day ahead.

1. Read entire Lab Manual and establish your plan


2. Draw lab layout with key information such as:
a. Network Overview – Vlan’s, Subnets
b. Devices – Servers, phones, analog
c. DN and Area Code per site
d. QOS Configuration – bdwth %, service policies
3. Draw Call Routing Grid for each site
a. Route Patterns/Dial Peers
b. Route Lists
c. Route Groups
d. Treatment –Strip Pre-Dot, prefix

Lab Exam Configuration Sequence

Infrastructure (IOS/CatOS)
Use a layered approach in this and do not forget the basics. Ensure that you create the required vlan’s and
apply these correctly. The 6500, 3550, and Etherswitch module each require unique layer two and voice
configurations. An alarming number of candidates stumble at this step.

Your QOS configurations may be similar on each end of the WAN link and if so can be copied in full or portions
used where applicable between routers. Ensure that you change percentage values to static values as needed.
Remember that some applications such as Call Center and CUE will only communicate at G711. The lab exam
may not explicitly ask you to setup transcoding services. However, you may be asked to use the G729 codec
for all calls between sites. The lab exam will expect you as the expert to know when transcoding is required.

Ensure your gateways take into account any fax pass-through or fax relay configurations as required. Ensure
H323 and MGCP are bound to the correct interface and associated voice cards are configured for the correct
gateway protocol. Use the “show diag” command to locate and identify your voice card type and also your
PVDM’s.

4. Configure Campus Network– VLAN’s, DHCP, PIM Mcast only where required
5. Configure LAN / WAN QOS
6. Configure IOS/SCCP Gateways/Transcoders/CFB ( IOS / CatOS Config Only)

Call Manager
When configuring CCM use a top down, left to right approach beginning with System > Server. Ensure you
maintain the active call processor as the primary in all groups and lists.

When configuring class of control, document the partitions and calling search spaces for each Main and
Remote Site 1. Remember that the phone’s call requirements will determine how many CSS’s are needed.

7. Configure Call Manager Server Name to IP of Server


8. Configure Call Manager Group with Sub as Active and Pub as Redundant
9. Enable AAR in Call Manager Service Parameters
10. Configure CCM Directories and Help to IP Address instead of Server name
11. Configure Date and time groups, regions, locations
12. Configure AAR groups – should be 2
13. Create Device pools –main site, remote site 1 with SRST, remote site 1 without SRST(if needed)
14. Configure Partitions – everyone/internal, ipma, manager, call park, main-911, main-local, etc
15. Configure Calling Search Spaces
16. Enable auto-registration on subscriber/active call processor – auto-reg CSS, mask, etc.
17. Configure Gateways, hardware conference bridges, and Transcoders
18. Go to CallManager > CallManager Serviceability > Tools > Service Activation

Dial Plan
This is an area where it’s particularly important to know exactly what is being asked of you upfront. Dial Plan is
an area that is difficult for most candidates. Use the Call Routing Grid developed in the planning step to ensure
you have a visual picture of what you are about to configure. If you try to keep everything in your head you
risk missing items.

As you are configuring call routing, follow the call through each step from local phone to remote device to
ensure you are meeting the requirements.

19. Configure CCM Route Groups, Route Lists and Route Patterns
20. Configure CME and SRST IOS Dial Peers ( and COR if needed)
Media Resources
Only configure PIM Multicast where asked for on the network. Ensure the MOH server increments on IP and
has a hop count > 3.

21. Configure Music on hold servers and sources - enable multicast, increment via IP, 5 hops
22. Configure media resource groups and lists – Mcast MRG and Ucast MRG
23. Add MRGL to Device Pools
24. Set Media Streaming App for G711 and G729, restart service
25. Call park, meet me on Sub and Pub(if needed)

IPCC
During IPCC configuration, ensure both the active and redundant call processors are included.

26. Create crsadmin or required user for IPCC Administration


27. Create agents as required and associate with phones
28. Run IPCC setup application and integrate with CCM
29. Configure JTAPI and RMJTAPI
30. Configure IPCC Application and Scripts

Phones
Notice the phone task number below. Do not rush into configuring your phones. Have all of the needed
components in place before you begin phone configuration. Return configuration requires more time.

31. To expedite this, use Auto Registration on CCM and Telephony-service setup on CME
32. Configure CCM and CME Phones per Calling Restrictions
a. Ensure Date and Time Format is correct per site
b. Ensure Full E164 Calling Party Transform Mask is on all devices
c. Ensure Device Pool, CSS, Locations, and AAR Groups are in place
33. Configure Soft key templates –one for users with call back, one for users with secure meet me, one for
IPMA Asst, one for IPMA Manager
34. Configure button Templates – IPMA, Callback, etc.

Voicemail
Ensure you maintain a valid CSS for voicemail. For example, if IPMA is setup, ensure the MWI CSS can access
the manager partition to light the MWI lamp.

35. Establish connectivity to CUE and initialize module


36. Configure CCM and CME Voicemail Ports, Pilot, MWI On and Off
37. Configure CCM and CME subscribers and mailboxes

Applications
During IPMA configuration, ensure both the active and redundant call processors are included.

38. Configure Applications – IPMA, EM


39. IP Phone Services – IPMA, One Button Login-ICD, Extension Mobility
40. Set service parameters for IPMA, Extension Mobility
Configuration Testing
Most grading schemes are solution based. It’s important that your configured solutions not only work, but
work as requested by the lab exam. Save this as your last task to double check your work and ensure you are
in compliance with each of the test sections below.

Basic Campus Design


IP Phone Configuration
Voice Gateway and Signaling
Call Routing
Codec Selection and CAC
High Availability Features
Media Resource Management
Qos Features
Voice Mail Integration
CRS Voice Applications
Call Manager Voice Applications
Analog Fax over IP

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