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How To Get Started

Steps to internet banking

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Fredrick Nicholaus
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6 views

How To Get Started

Steps to internet banking

Uploaded by

Fredrick Nicholaus
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 5

How to

Get Started

User Guide - Retail Customers 1


1. GET STARTED
New customer will receive email with password and SMS with user name as
shown below after being enrolled into the system;

1.1 First Time Login;


Open the link https://ibanking.nmbbank.co.tz/index.html?module=login
provided on the email, then enter your USER name and Initial/temporary
password received to login (email from NMB Bank will come from “Direct Banking”)

User Guide - Retail Customers 1


1.2 Define your own password
Enter the temporary password on the Old Password field and input your new
password on the New & Confirm Password fields, followed by clicking Submit
button. (Take note of the password criteria on your right hand side guide);

Once password changing is successfully completed, below confirmation will be


received and take you to the initial login page.

2 User Guide - Retail Customers


1.3 Terms & Conditions confirmation
Now, on the login page entre your user name and new password, then below
page will appear after clicking ‘Login’ option; please read the Terms and
Conditions then ‘Accept’ to proceed

1.4 Predefined Challenge Questions


User Security Questions will follow, select ‘Set-up now’ option to set the
security questions. This questions will be used for self-service during password
resetting and profile unlocking;

User Guide - Retail Customers 3


Enter your answers to the challenge question and click on the Save button.
(The answers to this questions need to be memorable for later use during pro
files unlocking and passwords resetting)

1.5 Successful login into the system!

After saving the security questions, user will successfully login into landing page
below.

At this stage, it will be good to take note of your profile credentials including date of birth, email, and contact numbers registered.
You may even add a profile picture! Check out the next step below

4 User Guide - Retail Customers

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