Overview

Guidewire InfoCenter
Guidewire InfoCenter delivers a wide range of
analytic applications, dashboards, and
descriptive reports along with support for ad
> An insurance-specific BI warehouse that
hoc analysis. InfoCenter helps business users provides consumable information for
gain insight for the specific decisions they face.
business intelligence, analysis, and enhanced
decision-making

Benefits Make Better-Informed Decisions

• Gain business insights from your policy, billing,
and claims data To manage costs, grow profitably, and provide superior service, insurers must make
effective decisions by gaining insight across their entire enterprise. Such decisions are
• Monitor key financial and operational business
frequently about the operational processes controlled by core transactional systems.
metrics
Where are my bottlenecks? Should I outsource a part of my operation? How can I
• Improve user productivity
improve profitability in specific lines of business? Answering questions like these
requires an enterprise business intelligence (BI) warehouse built specifically for P&C
Features insurers. Despite the wealth of relevant data in core and ancillary systems, claims
adjusters, underwriters, product managers, claims managers, and marketers must often
• A business intelligence warehouse architected make decisions based on incomplete or conflicting information. Common challenges
for P&C insurance include dealing with siloed information, bloated data marts, complex data models, and
• Conformed information from across policy, inflexible data architectures.

claims, billing, and third-party data sources Guidewire InfoCenter is a business intelligence warehouse that organizes information in
• Persona-specific analytic applications with a the way that P&C insurers think about their business, providing information in easy-to-

seamless and contextual user experience use formats for BI, analysis, and enhanced decision-making.

• Business analytics embedded into core Guidewire InfoCenter helps you gain insights across policy, billing, and claims for making
processes informed business decisions.

• Self-service BI
 Guidewire InfoCenter

Drive Insight to Action

“InfoCenter has provided us with a BI
solution that includes prebuilt ETL from
InfoCenter delivers persona-specific analytic apps, descriptive reports, and dashboards
DataHub and aggregates data based on along with self-service capabilities so users get insight for the specific decisions they
calendar year with data marts designed face. It’s based on proven and optimized data models that offer the following benefits:

for accident and policy year analysis. We 1. Improved decision-making: InfoCenter provides a holistic view by leveraging
now have a tool to put company KPIs in conformed data across the enterprise, including policy, claims, billing, and third-
party data sources. Persona-specific analytics applications and descriptive reports
the hands of management when and how
along with self-service capabilities provide users with the right information in the
they want it.” right context to make better decisions. Simple trends and visualizations of
aggregated operational metrics and KPIs deliver insights into company performance
—Leigh Miller, BI Data Warehouse Manager,
and help executives quickly identify issues and ask the right questions.
Southern Farm Bureau Casualty Insurance
2. Superior user experience: InfoCenter delivers easy-to-use content across policy,
Company billing, claims, and third-party data sources organized in data marts and analytical
cubes that serve specific BI and analysis needs. Seamless navigation, search
capabilities, and contextual embedding of content within core and digital processes
help improve user productivity.

3. Simplified implementation and maintenance: InfoCenter reduces implementation

time and risk through the use of prebuilt data extract, transform, and load (ETL)
processes from Guidewire DataHub as well as an extensible data management
framework and tools that enable insurers to focus on business needs.

Premium analysis application

© 2020 Guidewire Software, Inc. For more information about Guidewire’s trademarks,
visit http://guidewire.com/legal-notices. Document Published: 2020-06-15
 Guidewire InfoCenter

Insurers can access claims, policy, and billing content through InfoCenter data marts,
cubes, and analytics applications that are organized to fill specific BI and analysis needs.
InfoCenter leverages IBM Cognos Analytics for visualizations; however, the content is
compatible with most BI and analysis tools, enabling insurers to use the visualization
tool of their choice. All visualizations can be easily embedded back into Guidewire
InsuranceSuite.

InfoCenter content is flexible, extensible, and easy to use by both business users and
report developers. For example, the technical details of how the source system stores
information (such as transaction codes) are hidden and simplified so that end users
don’t need them to create reports. By storing data at the most detailed level, the models
enable users to look at data from multiple perspectives without needing to make
changes to the schema. Data marts are designed with calendar, accident, and policy-year
analysis by LOBs to deliver P&C-specific information for decision making.
Claim cycle time analysis application Guidewire also offers services to help customers define, design, and implement a BI
strategy to meet their individual business and technical goals.

About Guidewire Analytics

Identify opportunities for growth and drive
intelligent decision-making with a clear
path from data to value, with Guidewire
Analytics powered by the Guidewire Data
Platform and Cyence.

Guidewire is the platform P&C insurers trust to engage, innovate, and

grow efficiently. We combine digital, core, analytics, and AI to deliver our
platform as a cloud service. More than 380 insurers, from new ventures
to the largest and most complex in the world, run on Guidewire. For © 2020 Guidewire Software, Inc. For more information about Guidewire’s trademarks,
visit http://guidewire.com/legal-notices. Document Published: 2020-06-15
more information, contact us at [email protected].