Screeing Questions - Zepto
Screeing Questions - Zepto
1. Educational background -
a. Graduate
b. Diploma
c. Years of Experience - 2-3 Yrs+ in E -commerce
industry(Warehouse/Customer fulfillment/Supply chain operations)
Preferably Companies - Flipkart, Amazon, DHL, Future Supply Chain, TVS Logistics, Stellar
Value Chain, Mahindra Logistics, Shadowfacts, DB Shenkers, Kunel Nagel, Big Basket,
Meesho, Myntra, Instakart, Delhivery
Competencies
Round 1: Analytical Skills, Deep Dive, Customer Obsession
Round 2: People Management (First Mile and Last Mile POV)
Round 3: Ownership, Bias for Action
Round 4: Deliver Results,Learn and Be Curious
Sharing details for individual principals for reference. We can tweak it based on larger
forum inputs.
Deep Dive: Leaders are actively engaged across all levels, maintaining a strong connection to
the intricacies of their operations. They conduct regular audits and approach information with a
healthy skepticism when there are disparities between metrics and anecdotes. They
acknowledge that no task is too small or insignificant for their attention.
Customer Obsession:Leaders initiate their approach by prioritizing the customer's needs and
work in reverse to achieve their objectives. They dedicate themselves tirelessly to gain and
maintain the trust of their customers, constantly fixating on their satisfaction and preferences.
Ownership: Leaders take ownership and responsibility for their actions. They prioritize
long-term perspectives and avoid compromising long-term value for immediate outcomes. They
make decisions that benefit the entire company, extending beyond the boundaries of their own
team. They never shy away from tasks by stating "that's not my job" but instead embrace a
proactive approach to getting things done.
Bias for Action: In business, the element of speed holds significance. Numerous decisions and
actions can be reversed and don't require exhaustive analysis. We highly appreciate the ability
to take calculated risks.
Deliver Results: Leaders concentrate on the essential inputs that drive their business and
ensure their delivery is of the utmost quality and delivered promptly. Even in the face of
setbacks, they rise to the occasion and refuse to accept mediocrity.
Learn and Be Curious:Leaders have an insatiable thirst for knowledge and consistently strive
to enhance themselves. They maintain a sense of curiosity towards new possibilities and take
proactive measures to explore them.