Mod 2

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Module two

Values and Ethics

-
The Character of Values and
Ethics o Perhaps the first place to look in
determining what is right or
o Values can be defined as those wrong is society. Virtually every
things that are important to or society makes some
valued by someone. That someone determination of morally correct
can be an individual or, behavior.
collectively, an organization. One
place where values are important o In Islamic countries, a
is in relation to vision. determination of what is right or
moral is tied to religious
o Values are the embodiment of what structures.
an organization stands for, and
should be the basis for the o In societies more secular, the
behavior of its members. influence of religious beliefs may
be less obvious but still a key
o Values provide the basis for factor.
judgments about what is important
for the organization to succeed in  The Ten Commandments
its core business. o for many people, define what is
morally right or wrong. Societies
o To behave ethically is to behave in a not only regulate the behavior of
manner that is consistent with their members, but also define
what is generally considered to be their societal core values.
right or moral. Ethical behavior is
the bedrock or mutual trust. o Experience often has led
societies to develop beliefs about
 Individually or organizationally what is of value for the common
o values determine what is right and good
what is wrong, and doing what is
right or wrong is what we mean by o One example is the notion of
ethics. reciprocity. (“One good deed
deserves another.”)
o To behave ethically is to behave in a
manner consistent with what is o Another is the notion of good
right or moral. intent. (“A gentleman’s word is
his bond.”)
o What does “generally considered to
be right” mean? That is a critical o Yet, a third is the notion of
question, and part of the difficulty appreciation of merit in others
in deciding whether or not regardless of personal feelings.
behavior is ethical is in (“Give the Devil his due.”)
e

determining what is right or wrong.


Causes of Unethical Behavior
Ethical Responses
INDIVIDUAL
o Exit is the most direct response:
Complexity of strategic issues
if you can’t live with behavior
obscure ethics
that does not meet your own
Complexity of strategic issues
ethical standards, leave.
obscure ethics
Conflicting loyalties
o However, exit is not only a direct
GROUP
Groupthink response; it is a final one, so the
Presence of ideologues personal and organizational
Negative organizational response to consequences must be
dissent considered.

o The most important personal


 There are three qualities
individuals must possess to consequences are the costs.
make ethical decisions: - Where do you go from there?
- What other options are
I. The first is the ability to recognize available?
ethical issues and to reason - How marketable are you?
through the ethical consequences - Can you afford the financial
of decisions. The ability to see loss?
second and third order effects, one
of the elements of strategic
thinking, is very important.

II. The second is the ability to look at


alternative points of view, deciding
what is right in a particular set of
circumstances. This is similar to
the ability to reframe.

III. The third is the ability to deal with


ambiguity and uncertainty; making
a decision on the best information
available

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