BONGAO

BUREAU OF IMMIGRATION
(Satellite/Field/Extension/One-Stop-Shop/ Border Crossing/District Offices)
2023 CITIZEN’S CHARTER

(3rd Edition)
i
CITIZEN’S CHARTER 2023
LIST OF TRANSACTIONS
OFFICE AND SERVICE NAME PAGE NO.
External Services
A. BONGAO IMMIGRATION FIELD OFFICE
1. Extension of Authorized Stay of Temporary Visitors 2
2. Extension of Authorized Stay of Temporary Visitors Overstaying for 4

more than 12 Months or Staying more than the Allowable Period
3. Vessel Boarding 10
B. FEEDBACK AND REDRESS MECHANISMS 12
C. DIRECTORY 15
BONGAO IMMIGRATION FIELD OFFICE

EXTERNAL SERVICES
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1. Extension of Authorized Stay of Temporary Visitors
Extension of Authorized Stay of Temporary Visitors Overstaying for More Than Six (6) Months
Temporary visitors overstaying for (6) months and 1 day to 12 months may apply for extension upon the approval of the Commissioner
Office or Division: Bongao Immigration Field Office
Classification: Highly Technical Transaction
Type of Transaction: Government to Citizen (G2C)
Who may avail: All foreign nationals who have been overstaying in the country for more than six (6) months. The recommendation of the
Chief, IRD and approval of the Commissioner id required.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

List of requirements:
BI Public Information Assistance Unit / BI Website www.immigration.gov.ph/
1. Accomplished Tourist Visa Extension Form (BI Form
IRD04.QF.004)
2. Notarized letter of explanation for overstaying Applicant
3. Passport of the applicant (original) Applicant
4. Bio page of the passport, entry visa, latest arrival stamp and Applicant
latest visa extension, if applicable (1 photocopy)
5. Birth Certificate if applicant is a child Applicant
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Additional requirements per visa category: Applicant

1. Special Power of Attorney (SPA) with One (1) valid
Identification card of the representative; as applicable or
2. BI Accreditation ID of the Travel Agent (1 photocopy)
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Submit the completely
1. Receive and review the application
filled-out application form,
form for completeness and correct None 5 Minutes Counter 1
original passport and other
attachments
supporting documents
2.1 Check the derogatory records.
Without derogatory hit:

Issue BI Clearance Certificate None 1 working day Counter 2
2. Check the derogatory With derogatory hit:

records Advise Applicant to proceed to the
Certification and Clearance Section
(CSS) for processing of appropriate
derogatory clearance.
2.2 Verify the travel record (latest
arrival details, admission status, etc.) None
Counter 2
and latest extension of stay
3|Page
3./Assessment of Fees None

3. Assess the fees. 10 minutes Counter 3
4. Issuance of OR 4. Issue the Official Receipt (OR). See schedule of Fees 10 minutes Counter 4
5. Receive the passport, BI
6. Release the passport, BI Clearance
Clearance Certificate, None
Certificate, Approved Order and 2 minutes Counter 5
Approved Order and
Official Receipt
Official Receipt
TOTAL: Total fees depends on 1 working day and 27 minutes
number of months overstayed
2. Extension of Authorized Stay of Temporary Visitors Overstaying for more than 12 Months or Staying more than the
Allowable Period
Foreign nationals who are either overstaying for more than 12 months or those who stayed beyond the allowable maximum stay of 36 months (for non-
visa required nationals) or 24 months (for visa required nationals). The recommendation of the Chief, IRD and approval of the Commissioner is required.
Type of Transaction: Government to Citizen (G2C)
Who may avail: Foreign nationals who are either overstaying for more than 12 months or those filing for extension of visa beyond the
allowable maximum stay of 36 months (for non-visa required nationals) or 24 months (for visa required nationals).
4|Page
List of requirements are the following:

BI Public Information Assistance Unit / BI Website www.immigration.gov.ph/
1. Accomplished Tourist Visa Extension Form (BI Form
IRD04.QF.004)
2. Notarized letter of explanation for overstaying Applicant

3. Passport of the applicant (original) Applicant
4. Bio page of the passport, entry visa, latest arrival stamp and Applicant
latest visa extension, if applicable (1 photocopy)
5. Birth Certificate if applicant is a child Applicant
6. Marriage Certificate if the applicant is married to a Filipino. Applicant
Additional requirements: Applicant
1. Special Power of Attorney (SPA) with One (1) valid Identification
Card of the representative; or
2. 2. Photocopy of BI Accreditation ID of the Travel Agent
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION FEES TO BE PAID
TIME RESPONSIBLE
1. Submit the completely filled-out
1. Receive and review the application form for
application form, original passport None 5 Minutes Counter 1
completeness and correct attachments
and other supporting documents
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2.1 Check the derogatory record Counter 2

None
Without derogatory hit
Issue BI Clearance Certificate 2 working days
With derogatory hit

2. Check Derogatory Record Advise Applicant to proceed to the
Certification and Clearance Section (CSS) for
processing of appropriate derogatory
clearance
2.2 Verify the travel record (latest arrival None Counter 2
details, admission status, etc.) and latest
extension of stay
3. Assessment of Fees
3. Assess the Miscellaneous fees. 10 minutes Counter 3
None
4. Issuance of OR 4. Issue the Official Receipt (OR). See schedule of Fees 10 minutes Counter 4
5. Receive the passport, BI 5. Release the passport, BI Clearance
Clearance Certificate, Approved Certificate, Approved Order and Official None 2 minutes Counter 5
Order and Official Receipt Receipt./
Total fees depends
TOTAL on number of 2 days and 27 minutes
months overstayed
Processing time is for single application, compounds for each added application, subject to existing ARTA policies
Schedule of Fees:
REGULAR LANE
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FEES
APPLICATION TYPE
(in Php)
1. Initial Extension for the following passport holders: 1,430.00
[a] British National Overseas (BNO); [b] Portuguese-Macau; [c] Hong Kong SAR; [d] Macao SAR; [e] PROC with AJACS Visa;
and [f] Indian with AJACSSUK Visa
2. Visa Waiver for foreign nationals admitted under EO 408 2,130.00
3. One (1) Month Extension after 59 days of Stay
(Fees are exclusive of US $50.00 for ACR I-Card; based on BSP Forex Rate)
a. Minor 2,150.00
b. 14-15 years of age 3,150.00
c. 16 years above 3,400.00
4. Two (2) Months Extension after 59 days of Stay
a. Non-Visa Required Nationals:
i. Minor 2,650.00
ii. 14-15 years of age 3,650.00
iii. 16 years above 3,900.00
b./Visa Required:
i. Minor 2,950.00
ii. 14-15 years of age 3,950.00
7|Page
FEES
APPLICATION TYPE
(in Php)
5. Initial Extension for holders of Brazilian passports
a. Minor 1,640.00
b. 14-15 years of age 2,640.00
EXPRESS LANE
FEES
APPLICATION TYPE
(in Php)
85579728. Initial Extension for the following passport holders: [a] British National Overseas (BNO); [b] Portuguese-Macau; [c] Hong 2,430.00
Kong SAR; [d] Macao SAR; [e] PROC with AJACS Visa; and [f] Indian with AJACSSUK Visa
63528192. Visa Waiver for foreign nationals admitted under EO 408 3,130.00
45141632. One (1) Month Extension after 59 days of Stay
a. Minor 3,150.00
b. 14-15 years of age 4,150.00
8|Page
FEES
APPLICATION TYPE
(in Php)
85579648. Two (2) Months Extension after 59 days of Stay
a. Non-Visa Required Nationals:
i. Minor 3,650.00
ii. 14-15 years of age 4,650.00
b. Visa Required:
i. Minor 4,450.00
ii. 14-15 years of age 5,450.00
85578960. Initial Extension for holders of Brazilian passports
a. Minor 2,140.00
b. 14-15 years of age 3,140.00
9|Page
3./Vessel Boarding
Type of Government to Shipping Agency
Transaction:
Who may avail: All foreign vessels represented by the shipping agency.
1. Notice of Arrival Shipping Company Agent/ Ship Agent
2. Crew list During Boarding Formalities
3. Ship’s Particular During Boarding Formalities
4. Last Port Clearance During Boarding Formalities
5. Voyage Memo During Boarding Formalities
6. Photocopy of Passport’s Bio page of all crew During Boarding Formalities
7. Visa Explanation (if available) or Ship’s captain explanation During Boarding Formalities
why they were not able to secure the 9C visa
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PROCESSING
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PERSON RESPONSIBLE
TIME
1. Shipping Agent
must submit the
advance notice of
1. Receive and review the completeness of
arrival, crew list, last None 5 minutes Counter 1
the requirements and attachments
port of call, voyage
memo and ship’s
particular
2.Check derogatory records of the crew.
Without derogatory hit:
Issue BI Clearance Certificate None One (1) working Counter 2
day
With derogatory hit:

Advise Applicant to proceed to the
Certification and Clearance Section (CSS) for
processing of appropriate derogatory
clearance.
3. Receive payment and issue official receipt Total fees depend on
5 minutes
of foreign cargo vessel from the shipping the number of crew Counter 3
agent.
TOTAL: Total fees depends on 1 day and 10 minutes
number of months
overstayed
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13 | P a g e
14 | P a g e
BONGAO IMMIGRATION FIELD OFFICE

Name of ACO YOLANDA C. DE LUCAS
Direct Line (068) 8268 1514 / 0909-812-4267 / 0917-525-1308
Facsimile Number (068) 8268 1514
Official E-mail Address [email protected]
Office Address 6340 Bureau of Immigration, Tubig Boh, Bongao, Tawi-Tawi
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BUREAU OF IMMIGRATION

(Satellite/Field/Extension/One-Stop-Shop/ Border Crossing/District Offices)

2023 CITIZEN’S CHARTER

OFFICE AND SERVICE NAME PAGE NO.

A. BONGAO IMMIGRATION FIELD OFFICE

1. Extension of Authorized Stay of Temporary Visitors 2

2. Extension of Authorized Stay of Temporary Visitors Overstaying for 4

B. FEEDBACK AND REDRESS MECHANISMS 12

BONGAO IMMIGRATION FIELD OFFICE

1. Extension of Authorized Stay of Temporary Visitors

Office or Division: Bongao Immigration Field Office

Classification: Highly Technical Transaction

Type of Transaction: Government to Citizen (G2C)

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

3. Passport of the applicant (original) Applicant

Additional requirements per visa category: Applicant

Without derogatory hit:

2. Check the derogatory With derogatory hit:

3./Assessment of Fees None

List of requirements are the following:

2. Notarized letter of explanation for overstaying Applicant

2.1 Check the derogatory record Counter 2

With derogatory hit

With derogatory hit:

BONGAO IMMIGRATION FIELD OFFICE

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