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ASSESSING THE ROLE OF BARANGAY VIOLENCE

AGAINST WOMEN DESK PROGRRAM IN REDUCING
DOMESTIC VIOLENCE IN BARANGAY BAGBAG
NOVALICHES QUEZON CITY

A Thesis
Presented to the Faculty of
The College of Criminal Justice System
Bestlink College of the Philippines

In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Criminology

APRIL O, TUBIG

HARROL JAMES F, FABILLO

PRENCESS JERAHCEL C, SUMINGUID

RHEA CRISTEL F, RICABLANCA

RICA JOYCE T, REDON

2024
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APPROVAL SHEET

This thesis entitled ASSESSING THE ROLE OF BARANGAY

VIOLENCE AGAINST WOMEN DESK PROGRAM IN REDUCING
DOMESTIC VIOLENCE IN BARANGAY BAGBAG NOVALICHES
QUEZON CITY, prepared and submitted by April O Tubig. Harrold
James F, Fabillo. Prencess jerahcel C, Suminguid. Rhea Cristel F,
Ricablanca. And Rica Joyce T, Redon in partial fulfillment of the
requirements for the degree of Bachelor of Science in Business
Administration major in Marketing Management, has been examined and
is recommended for acceptance and approval for Oral Defense.

Irene D. Gaviola
Adviser
__________________________________________________________
THESIS REVIEW PANEL

Approved by the Committee on Oral Examination with a grade of:

April O, Tubig, Harrold James F, Fabillo, Prencess Jerahcel C,

Suminguid, Rhea Cristel F, Ricablanca, Rica Joyce T, Redon.
Member Member

DANA FRANCE H. IGNACIO, Ph. D

Chairperson
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Accepted and approved in partial fulfillment of the requirements for

the degree of Bachelor of Science in Criminal Justice System
RIANDO D. MOSQUEDA, Ph, D. Crim
Dean, College of Criminology Department

Date of Final Defense:

ACKNOWLEDGMENT

The researchers would like to express their heartfelt thanks and

gratitude to the following persons who, in one way or another, has

contributed much, and extended willingness and support needed to make

this research possible:

Dr. Maria M. Vicente, President/CEO, Bestlink College of the

Philippines, for her generosity and kind heart in establishing this

institution and giving opportunities to those less fortunate students to

continue their studies and pursue their dreams;

Ms. Edith M. Vicente, Executive Vice President, for providing the

needed information to complete this research;

Dr. Charlie I. Cariño, Vice President for Academic Affairs, for his

support and encouragement to make this thesis writing possible;

Engr. Diosdado T. Lleno, Vice President for Administration and

Finance, for his words of encouragement and motivation;

Ms. Joy Evelyn A. Ignacio, College Associate Research Head,

for her good heart to extend her help needed by the researchers;
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Dr. Riando D. Mosqueda, Dean, College of Criminal Justice

System, for his critical appraisal and highly valuable suggestions that

have aided in the process of this research;

Dr. Myrna S. Cuntapay, Program Head, Bachelor of Science in

Criminology, for all the assistance and guidance we gave to make this

research study possible;

Ms. Irene D. Gaviola, Thesis Adviser, for his patient supervision in

guiding the researchers in preparation of this manuscript;

Panelists, Ms. Irene D. Gaviola, Ms. Camille Paula N. Evidor,

and Mr. Gerald Alijandria, who extended their effort and time to be able

to constructively criticize this thesis and share their knowledge with them

to deepen and widen their needed information;

Respondents, who cooperated and spent time in answering

questionnaires, and made it possible to accomplish this research;

Families and Friends, for all the financial and moral support that

have enabled the researchers to triumph all the challenges, especially

during the lowest time that served as their inspiration to complete this

study; and

Above all, to the Almighty God, for the strength and knowledge

that were used for the accomplishment of this research journey.

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THE RESEARCHERS

DEDICATION

This study is wholeheartedly dedicated to our beloved

parents, who have been our source of inspiration and gave us

strength when we thought of giving up, who continually provide

their moral, spiritual, emotional, and financial support.

I would also like to show gratitude to our adviser, Ma’am Irene

D, Gaviola, for pointing out another perspective about our text as

coming out narratives that inspired us to do this paper and for her

guidance.

To each sibling and circle of friends who shared their words

of advice and encouragement to finish this study.

To the research professors, for extending help by giving

guidance, supervision, time and wisdom to the researchers in

conducting this business research study.

And lastly, above all, to our Almighty God, for giving

guidance, strength, power of mind, protection, skills and for giving

us a healthy life. All of these we offer to you.

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THE RESEARCHERS

ABSTRACT

Title: ASSESSING THE ROLE OF BARANGAY VIOLENCE AGAINST

WOMEN DESK PROGRAM IN REDUCING DOMESTIC VIOLENCE IN

BARANGAY BAGBAG NOVALICHES QUEZON CITY

Authors: APRIL O, TUBIG

HARROLD JAMES F, FABILLO

PRENCESS JERAHCEL C, SUMINGUID

RHEA CRISTEL F, RICABLANCA

RICA JOYCE T, REDON

Degree: Bachelor of Science in Criminology

Date of Completion:
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TABLE OF CONTENTS

Page

TITLE i

APPROVAL SHEET ii

ACKNOWLEDGMENT iii

DEDICATION v

ABSTRACT vi

TABLE OF CONTENTS viii

LIST OF TABLES xi

LIST OF FIGURES xii

LIST OF APPENDICES xiv

Chapter

1 INTRODUCTION

Background of the Study 1

Related Literature and Studies 2

Theoretical Framework 13

Conceptual Framework 14

Statement of the Problem 16

Hypothesis 17

Scope and Delimitation of the Study 17

Significance of the Study 18

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Definition of Terms 19

2 METHODS

Research Design 21

Respondents of the Study 21

Sampling Technique 22

Instrument Used in the Study 22

Construction of the Questionnaire 23

Validation of the Instrument 23

Administration and Retrieval of the Questionnaires 24

Statistical Treatment of Data 25

3 RESULTS

Demographic Profile of the Respondents 29

Description on the Rising Demand of Samgyeopsal 36

Restaurants

Assessment on the Service Quality 41

Significant Relationship between the Increasing 47

Demand and Service Quality of Samgyeopsal

Restaurants

Recommendation in Increasing Demand of 48

Samgyeopsal Restuarants in Novaliches

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4 DISCUSSION

Summary Findings 51

Conclusions 54

Recommendations 55

BIBLIOGRAPHY

APPENDICES

CURRICULUM VITAE
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LIST OF TABLES

Table Page

1 Demographic profile of the respondents 29

in terms of age

2 Demographic profile of the respondents 30

in terms of gender

3 Demographic profile of the respondents 31

in terms of salary income

4 Demographic profile of the respondents 32

in terms of community profile

5 Demographic profile of the respondents 33

in terms of frequency of visit

6 Demographic profile of the respondents 34

in terms of price range

7 Demographic profile of the respondents 35

in terms of proximity

8 Description on the rising demand of samgyeopsal 36

restaurants in terms of price of related goods

or service

9 Description on the rising demand of samgyeopsal 37

restaurants in terms of preferences of consumer

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10 Description on the rising demand of samgyeopsal 39

restaurants in terms of expectations in service

and goods

11 Summary table on the description on the rising 41

demand of samgyeopsal restaurants

12 Assessment on the service quality in terms of 41

reliability/assurance

13 Assessment on the service quality in terms of 43

Empathy

14 Assessment on the service quality in terms of 44

Responsiveness

15 Assessment on the service quality in terms of 45

tangibles

16 Summary table on the Assessment of the Service 47

Quality Dimension

17 Relationship between the Increasing Demand and 47

Service Quality of Samgyeopsal Restaurants

18 Recommendation in increasing demand in 48

Samgyeopsal Restaurants
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LIST OF FIGURES

Figure Page

1 Service Quality Dimension 13

2 Conceptual Framework of the study 15

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LIST OF APPENDICES

Appendix A Letter Permit to Conduct the Study

Appendix B Instrument

Appendix C Documentation

Appendix D Certificate of Originality

Appendix E Certificate of Grammarian

Appendix F Statistician’s Certificate

Appendix G Grammarian Curriculum Vitae

Appendix H Statistician Curriculum Vitae

Appendix I Research Adviser Curriculum Vitae

Appendix J Researcher’s Curriculum Vitae

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Chapter 1

INTRODUCTION