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0% found this document useful (0 votes)
48 views16 pages

All in ONE

Uploaded by

itzstroken
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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BIFURCATION OF DATA

Disposition Name Hyderabad Kolkata Mumbai Mumbai City Mumbai; Pune


Ringing 197 18 1215 16 -
Not Interested 147 13 801 10 1
Switch off 22 4 194 - 1
Wrong Number 10 - 62 1 -
Not Eligible 5 1 7 - -
Do Not Call 2 1 6 - -
Hot Leads 1 - 3 - -
Grand Total 384 37 2288 27 2
Connectivity 43% 41% 38% 41% 50%

Data Dial Till date


Disposition Name Mujahid Sakshi WFA OJT
Connected Calls 953 387 218 385
Not Connected Calls 2251 980 550 1072
Talktime(mins) 1350.97 268.11 91.12 120.22
Avg Talktime(mins) 1.42 0.69 0.42 0.31
Dialouts 3204 1367 768 1457
Connectivity 30% 28% 28% 26%
F DATA
Navi Mumbai Port Blair WANAPARTHY Grand Total Mismatch of name and custom
37 - 1 1484
38 1 - 1011
8 - - 229
2 - - 73
- - - 13
- - - 9
- - - 4
85 1 1 2823
47% 100% 0% 39%
ame and customer salary
OBSERVATION

There could be several reasons why people disconnect while hearing the purpose of a call. Here are some commo

1. Lack of Interest

2. Time Constraints

3. Unexpected Calls

4. Language or Communication Barrier

5. Privacy Concerns

Top 3 reasons for a high disposition of Not interest:

1 people are not ready for investment due to her financial issue
2 Already taken from other company
3 not trust in investment due to lack of knowledge
4 There is a discrepancy in the number of family members associated with the customer.
5 customer wants brochure and immediate discussion with WM
6 Discrepancy between actual salary and reported salary data.
7 Discrepancy between actual name and recorded name.
disconnect while hearing the purpose of a call. Here are some common ones:

If the purpose of the call is not immediately engaging or relevant to the person, they might lose interest and disconnect.

People are often busy and might not have the time to engage in a lengthy or unrelated conversation, prompting them to en

Unscheduled or unexpected calls can catch people off guard, leading them to disconnect if they are not prepared to discuss

If there is a language barrier or difficulty in understanding the purpose of the call, the listener may disconnect to avoid conf

If the purpose of the call involves sensitive or personal information and the caller cannot verify their identity or the purpos

her financial issue

ly members associated with the customer.


scussion with WM
rted salary data.
Call date Salutation FirstName LastName Gender MaritalStatus
6/24/2024 mr Raju Bhagchandani male Married
6/25/2024 ms Kirtana Nair female Unmarried
6/26/2024 mr kailash Ambre male Married
6/26/2024 mr Sandeep Chavan male Unmarried
6/26/2024 ms Ruchira Kulkarni female Married
6/26/2024 mr nikhil yadav male Married
6/28/2024 mr Hanumanth mitra Jagannath Patil Male Unmarried
6/28/2024 mr Ashish Darekar Male Married
6/29/2024 ms porva kiran shinde female Unmarried
6/29/2024 mr Anand Prasad male Married
6/29/2024 mr Harshit Srivastava male Married
7/3/2024 mr Sudarshan Mandave male Unmarried
7/4/2024 mr Freddy dinshaw male Married
7/5/2024 mr Ramkumar RudraBhatla male Married
7/8/2024 mr Bharat Parekh male Married
7/9/2024 mr nitin koli male Unmarried
7/10/2024 mr hardik patel male Unmarried
7/11/2024 mr sandip pawar male Married
7/11/2024 mr sanjay shinde male Unmarried
7/12/2024 mr keval Dalbhujan male Unmarried
7/13/2024 mr Sandeep Mehta male Unmarried
7/15/2024 mr Sudhanshu Sulabh male Unmarried
7/16/2024 mr Satam Rajbhar male Married
7/17/2024 mr Vishal Suthar male Unmarried
Yearly income (Lacs) MobileNumber
03 to 05 7038337755
Above - 10 7738909780
08 to 09 9167711502
03 to 05 9987069322
03 to 05 7798926894
Above - 10 9920612095
03 to 05 8356004237
08 to 09 7506176181
05 to 6.5 9653283348
07 to 08 7277312884
03 to 05 9810371675
Above - 10 9664341206
03 to 05 9223264612
Above - 10 9821097788
03 to 05 9820035108
03 to 05 9167670815
03 to 05 9664007341
03 to 05 8080631544
03 to 05 9821383344
05 to 08 8369617519
Above - 10 9971792377
05 to 08 7667202484
Above - 10 7021643190
05 to 6.5 9016453568
Address1
Madhu sudha complex near kaamgar hospital opposite jaipur golden transport beside natraj 421002
2001 camelia basant oasis marol makwana road andheri east 400059
near prem nagar sports club opposite mahada colony sion chunnabhati 400022 near landmark reliance smart
Bhoomir privas A Wing 1001 plot no 09 sector 34 kharghar 410210
Flat No 08 Daulat Co-operative Society Nashik 422211
Airoli Navi Mumbai Sector 10, 400708 Jai Omkar R.A63/3
sector-15, Nerul East Public relation Officer 400706
Saraswati seva sangh Narayan Gajanan Acharya Marg D borla Ghatla chembur
gulmohar kashmir
Mumbai

Infinity IT Park, Goregaon east


-
Flat no 1 ground floor rainbow co-operative society deonar 400088
wadala east dosti ambrosia
house no 278, gully no 2, abdulla chowk, byculla west
mira road , east
akola, murtijapur
601,royal palace,thane west
APMC< Market Sanpada
Banglore (ONLINE CON)
Otswal wonder city tarapur
PinCode City State
421002 Mumbai Maharashtra
400059 Mumbai Maharashtra
400022 Mumbai Maharashtra
410210 Mumbai Maharashtra
422211 Nashik Maharashtra
400708 Mumbai Maharashtra
400706 Mumbai Maharashtra
400088 Mumbai Maharashtra
193403 Mumbai Maharashtra
400667 Mumbai Maharashtra
Mumbai Maharashtra
Mumbai Maharashtra
Mumbai Maharashtra
400088 Mumbai Maharashtra
Mumbai Maharashtra
8422990780 mumbai Maharashtra
mumbai Maharashtra
akola Maharashtra
Thane Maharashtra
Mumbai Maharashtra
Banglore Karnataka
401506 Mumbai Maharashtra
Mumbai Maharashtra
ApptAddress1
Madhu sudha complex near kaamgar hospital opposite jaipur golden transport beside natraj 421002
2001 camelia basant oasis marol makwana road andheri east 400059
near prem nagar sports club opposite mahada colony sion chunnabhati 400022 near landmark reliance smart
Bhoomir privas A Wing 1001 plot no 09 sector 34 kharghar 410210
Flat No 08 Daulat Co-operative Society Nashik 422211
Airoli Navi Mumbai Sector 10, 400708 Jai Omkar R.A63/3
sector-15, Nerul East Public relation Officer 400706
Saraswati seva sangh Narayan Gajanan Acharya Marg D borla Ghatla chembur
gulmohar kashmir
Mumbai

Infinity IT Park, Goregaon east


-
Flat no 1 ground floor rainbow co-operative society deonar 400088

house no 278, gully no 2, abdulla chowk, byculla west


mira road , east
akola, murtijapur
601,royal palace,thane west
APMC< Market Sanpada
Banglore (ONLINE CON)
Otswal wonder city tarapur
Tulip building c-wing gaurav velly vinay nagar mira road east mumbai
AppointmentPincode AppointmentDateTime Time
421002 6/28/2024 7:00 PM
400059 6/29/2024 12:00 PM
400022 6/29/2024 10:00 AM
410210 6/29/2024 12:00 PM
422211 6/30/2024 12:00 PM
400708 6/28/2024
400706 6/29/2024 2:00PM
400088 6/29/2024 12:00 PM
193403 6/29/2024 4:00 PM
400667 7/1/2024 12:00 PM
7/2/2024 7:00 PM
400065 7/13/2024 12:00 PM
7/5/2024 2:30 PM
400088 7/19/2024 2:00PM
7/15/2024 11:00 AM
7/13/2024 12:00 PM
7/13/2024 11:00 AM
7/14/2024 10:00 AM
7/12/2024 3:00 PM
7/15/2024 4:30 PM
7/16/2024 6:00 PM
401506 7/27/2024 11:00 AM
401107 7/20/2024 12:00 PM
411013 8/3/2024 2:00PM
Assigned to whom Age mail id
SANJAY SAUN
WASIQUE AHEMAD RAFIQUE KHAN
MOHAMMAD NAAZ TAJ
DHEERAJ SINGH
WASIQUE AHEMAD RAFIQUE KHAN
Naneel
MANISHA RAVINDRA PAWAR
SANJAY SAUN
DHEERAJ SINGH 31
MANISHA RAVINDRA PAWAR 29
Naneel
VIJAY NAIDU 24 Sat
VIJAY NAIDU
DHEERAJ SINGH
VIJAY NAIDU
Naneel [email protected]
MOHSIN PATHAN 28 [email protected] SAT
DHEERAJ SINGH
VIJAY NAIDU 21 [email protected]
MOHSIN PATHAN 35
MOHSIN PATHAN / wasique
MOHSIN PATHAN 34 [email protected]
MOHSIN PATHAN 32 [email protected] SAT
Naneel
Lead Owner Count of Assigned to whom
DHEERAJ SINGH 4
MOHSIN PATHAN 4
VIJAY NAIDU 4
Naneel 3
MANISHA RAVINDRA PAWAR 2
SANJAY SAUN 2
WASIQUE AHEMAD RAFIQUE KHAN 2
MOHAMMAD NAAZ TAJ 1
MOHSIN PATHAN / wasique 1
Grand Total 23
Saturday con
Client Name
Satyam Rajbhar
hardik patel
Sudarshan Mandave
Saturday confirm Client
Appt Address AppointmentDateTime
Tulip building c-wing gaurav velly vinay nagar mira road east mumbai 7/20/2024
mira road , east 7/20/2024
Infinity IT Park, Goregaon east 7/20/2024
Time Assigned to whom
12:00 PM MOHSIN PATHAN
11:00 AM MOHSIN PATHAN
12:00 PM VIJAY NAIDU

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