Effective Communication Skills (ACAH6)

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FIVT ASSIGNMENT- LO-1 Time – 2 hrs

Marks- 25

Student’s Name Pratik Ashok Mohite Reference ID/ Batch Code .FIVT/PDP/24-25/60

Centre Name Frankfinn BG road

Course Title Frankfinn Advance Certificate Course in Aviation, Hospitality, Travel & Customer Service

Trainer’s Name

Name of Centre Megha ma’am


Manager Operations

I confirm that the work submitted for this assignment is done by myself

Student’s Signature Pratik Mohite Date 10/10/2024

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
DISTINCTION
1. Write the correct answer in the space provided
2. It is compulsory to attempt all questions – to clear the assignment
3. Review your answers before submitting the Assignment

Criteria for Grading - Pass/ Merit/ Distinction


LEVELS TOTAL DISTINCTION MERIT PASS
MARKS

LO 1 25 Score Between 23-25 Score Between 19-22 Score is 18 and below


A. Fill in the blanks with a, an, the articles. Put x where no article is necessary. (5 marks)

1.______The_____Statue of Unity is a popular tourist attraction.

2. -------X---------- Chandigarh is a town in the north of India.

3.The Princess of Rajasthan lives in_____a_____ palace.

4.She bought___an____ expensive necklace.

5. They went for___a________ quick walk around the park.

6.The hotel where they held their wedding reception was called_____the____ Grand Hotel.

7.Bina was born in____x___ Italy.

8. The convict is in the prison on_____the_____ outskirts of the town.

9. His favourite newspaper is _______the_____Times of India.

10.Last month I saw______a_____ movie and then went to a concert.

B. Complete the exercise with appropriate prepositions. (5 marks)

1. I am tall___with__________ black hair and brown eyes.

2. Do not be late ____do______school.

3. The boy was leaning ___against_______ the wall.

4. Are you a teacher _____at_____ this school?

5.Leena is ____on______a vacation.

6.The bridge is ______over______ the river.

7. What is this called______in______ English?

8. Look ___at_______ the flowers.

9. Ajit's birthday is____on___ the 23rd of July.

10. Raman stepped___off______ the bus.

C. Complete the dialogues given below in a suitable way. Write the answers against the correct
blank numbers. Do not copy the whole sentence. (2 marks)

Mr. Mehta wanted to buy a suitable family car. So, one fine morning he went to a showroom to have a
look at the various options available and to decide on the variant that most suited him and his family.

Read the conversation between Mr Mehta and the sales representative and complete the dialogue in
a suitable way.

Sales Representative: Welcome sir. Please have a seat.

Mr. Mehta : Thank you very much. I am


(a looking for a suitable family car.

Sales Representative : Very well, sir. But first of all

(b)…let me introduce our models ……

…. We deal in the country’s most favoured brand Yakuti and we have a number of options that may
suit you.

Mr. Mehta : Well, my budget is between 4 and 5 lacs.

Sales Representative : Also, please let us know (c)……………how many people will be
using the car ………………………………………………………….. .

Mr. Mehta : We are four, my wife, two daughters and I and we want a petrol car not diesel one.

Sales Representative : (Showing a brochure) Sir, I Would recommend you our best seller brand
‘Glitz’.

Mr.Mehta: how many varieties of Glitz are available ……………………………………?

Sales Representative: It has the most advanced engine that gives a good mileage and all the
features like, power steering, power windows, airbags and comfortable design and space.

Mr. Mehta : That’s fine. Please give me this brochure and I will discuss the details with my wife and
we will together visit you tomorrow.

Sales Representative: Very well sir. You are welcome.

D.

Rewrite the sentence and insert any missing verbs (3marks)

1.The importance of money today so obvious that we don't need to argue about it.

The importance of money today IS so obvious that we don’t need to argue about it.

2.I rather be clever than rich and stupid.

I would rather be clever than rich and stupid

3.Will you able to live without electricity for a week?

Will you BE able to live without electricity for a week?

4.The story that reported in the newspapers might not be true.

The story that WAS reported in the newspapers might not be true.

5.It definitely wrong to cheat even if it is just a school examination.


It q definitely wrong to cheat even if it is just a school examination.

6.Only at night, my parents able to relax and talk to us.

.Only at night, my parents ARE able to relax and talk to us.

E. Make sentences with the following words(5 marks)

1. amiable 2. recuperate 3. delectable 4. ambience 5. Infrastructure

6. chauffeur 7. potable 8. exotic 9.commute 10. aero- bridge.

F. Complete the passage below by using the words given in the table :(5 marks)

Airport; baggage; check-in counter; carry-on bag; terminal; the gate;

the X-ray machine; e-ticket; flights; shuttle

Karin and Ken were going to Atlanta. They called the 1) _____shuttle________ from Karin's house;

because the driver was late, they got a little bit worried. When they finally got to the

2)_________terminal_________, Karin ran inside the 3)___________check-in counter__________.

She and Ken were taking separate4) __________flights_____________because she had got an

5)_________e-ticket____________, she didn't need to go to the 6)_________counter___________

Since she only had a 7)________carry-on counter__________, she didn't need to check any

8)________baggage_______. She got through the line at 9) _____x-ray machine__________ and

went directly to

10)_____the gate_______________. She was just in time to catch her flight.

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