Human Resources/Administrative Professional

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PATRICIA A. GREEN, MBA, PHR Campbell, CA 95008 a (408) 931-2432 a pg1048770@westpost.

net SENIOR MANAGEMENT: Human Resources, Operations Administration, Administrative Se rvices OBJECTIVE Talented and accomplished human resources and administrative services management professional looking to provide company with exceptional service and facilitate corporate success. QUALIFICATIONS Proven record of improving operations and facilitating corporate success. Profes sional Human Resources (PHR) and Certified Mediator. Expertise in recruiting, hiring, training, and counseling em ployees, directing HR programs, developing policies and procedures, and administ ering departmental finances. Adept at formulating and implementing corporate inf rastructures. Excellent problem-solving skills. Human Resources Management a Corporate Operations a Employee Relations a Strateg ic Planning a Compliance Business Development a Benefits Administration a Executive Coaching a Cost/Budge t Control a Employment Law Change Management a Process Improvement a Project Management a Compensation a Me diation a HRIS/Reporting EDUCATION MBA in Human Resources Management, University of Phoenix, San Jose, CA MBA in Technology Management, University of Phoenix, San Jose, CA BA in Liberal Arts, w/Organic Chemistry minor, San Jose State University, San Jo se, CA PROFESSIONAL EXPERIENCE THE REALTOR ADVISORY, Victoria, BC 2009 - pres. Human Resources/Administrative Management Consultant Creation of company human resources policy and procedures through extensive diss ection of organizationas business plan and consulting with executives (including forms creation). Creation of company administrative processes and flow, budget and client interface. Payroll and on-boarding new employees. STANFORD UNIVERSITY, Palo Alto, CA 2004 - 2008 Administrative Services Manager, Dept. of Political Science (2006-2008) Oversaw hiring of all research professional and classified personnel. Assessed s taffing needs. Supervised non-research administrative and professional staff. Pr ovided personnel issue counseling. Ensured compliance with employment practices. Evaluated personnel records and recommended salary increases, promotions, perfo rmance reviews, trainings, and more. Worked closely with Deanas Office HR depart ment. Played major role in preparing recruitment and promotion materials. Manage d statistical data, prepared reports, and responded to peer institution inquirie s. Represented department at university functions. Administered departmental bud gets, grants, financial gifts, contracts, and self-sustaining funds. Conducted a nalyses and forecasts.

a Performed space and facilities management, including assignment of space for f aculty, staff, and students, laboratories, and common areas. a Developed and implemented highly effective administrative and operational poli cies. a Actively involved in safety, security, maintenance, and other facilities funct ions. a Assisted with preparation of proposals and solicitations. Ensured fiscal compl iance in all areas. Strategic Partner/Program Manager, Dept. of Family Medicine (2004-2006) Carried out strategic planning for departmentas infrastructure and developed imp lementation plans. Performed change management, including assessment of organiza tional readiness for change. Monitored organizational transitions and evaluated results. Served as Financial Manager. Administered $4.8M budget. Patricia A. Green a Page 2 a Conducted financial planning, forecasting, trend monitoring, and grant trackin g. Prepared budgets and formulated cost-saving measures. a Prepared quarterly reporting and PI certifications. a Main point of contact for Office of Student Affairs regarding HR, payroll, IT, facilities, equipment, property, health & safety, project management, faculty a nd student affairs, and more. IBM-MANAGED OPERATIONS, Victoria, BC, Canada 2002 - 2004 Systems Administrator / Senior HR Generalist Managed daily operations support and administration for 7 IBM-managed operationa l sites. Performed new-hire processing, monthly payroll preparation, termination s/exit interviews, supply ordering, and more. a Served as liaison to Ministry of Health and facilities management team. a As Systems Administrator, managed Windows, application, and database administr ation. a Carried out strategic planning for site-wide IBM operating system upgrades. a Provided expert support for Executive Project Manager. VIALTA, INC., Fremont, CA 2000 - 2002 Senior Human Resources Information Systems / Benefits Analyst Managed benefits administration. Conducted open enrollment for all plans. Served as HRIS database administrator. Trained executives in new corporate policies re lating to employment law and employee relations. Conducted annual merit reviews and compensation survey reports. Managed internet recruiting. a Successfully implemented critical upgrades to Oracle HRMS system. a Primary contact for satellite offices in Canada and Hong Kong. Resolved payrol l issues. a Led OFCCP audit and ensured continued compliance. a Completed compensation analysis of global organization, including executives, using Watson/Wyatt and Radford Benchmark Survey compensation data. a Improved cultural diversity awareness by implementing new diversity program. EG3 COMMUNICATIONS, INC., San Jose, CA 1999 - 2000 Human Resources Manager Oversaw all HR functions, including staffing, training, compensation, performanc e evaluations, employee relations, benefits administration, HRIS, and ADP payrol l for start-up company. Supervised staff of 16. a Designed and implemented all human resources guidelines for new company. a Improved productivity by implementing new performance incentive programs. a Increased efficiency by creating work flows and operational procedures. a Developed and authored companyas employee handbook. CERTIFICATIONS

Professional Human Resources (PHR) Certified Mediator Stanford Cardinal Financial Curriculum, Level I/II ASSOCIATIONS Society for HR Management Golden Key International Honor Society Executive Board Member, Gardner Health Network Board Member, Gardner Care Corporation Founding Board Member, National Encephalitis Foundation APPLICATION SKILLS MS Office, MS Project, FileMaker Pro, Oracle Financials, PeopleSoft HRMS, Report Mart, KRONOS, and various HRIS/HRMS applications

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