Glenn A Sayres 14 Moss Lane* Garrison, New York (845) 591-0862 glennsayres@yahoo.

com PROFILE Results-driven Project Manager & Network Engineer with broad-based experience in managing large Networks and dealing with complex software and hardware issues. An accomplished professional who has earned a reputation for consistently provi ding engineering access, firewall, hosting solutions and designs for large distr ibuted networks groups and businesses. An effective communicator possessing exce llent interpersonal and relationship-building skills. Helpdesk Management Sales Engineering Network Engineering Vendor Relations Project Management Hardware Planning Process Improvement Training & Development Strategic Planning Team Leadership SOFTWARE Project Management (RUP, WATERFALL, AGILE, SOA, ERP), ENDURA 1.3, Virtual & Term inal Servers, Project, PowerPoint, OS/390, MVS/ESA, JES2, JES3, TSO/ISPF, JCL-UT ILITIES, INFO MANGEMENT, HCD Monitor, OSA/SF, Configurations & Operations, MAE C onfigurations (Multiple Access Environment), OSPF, IGRP, RIP, REMEDY, MAGIC, CIC S, OPCA, VTAM, OMEGAMON, OPENVIEW, NETVIEW, DB2, NPDA, SNA, TMS, NJE, RJE, TCP/I P, HTTP, VoIP, VPN, SSL, SSH, WAN, LAN, JES2/3, OPCA, DNS, BGP, MPBGP, MPLS, VPL S, Frame Relay, RS-6000, VISIO, Load Balancing, Netscape, Microsoft applications , Internet, Rumba Gateways, Windows XP, Exchange, Sharepoint, Linux, UNIX, LARS E Split-T Software HARDWARE ENDURA (WS5050, SM5000, SEB5100, NVR5100, DVR5300, VCD5000, KBD5000, NET5301R, N ET5301T, NET5308T, CM9700MDD, Spectra Cameras), HP Blade System P-Class Enclosur es, BL20B Server Blades, Cisco Interconnecting Switches, Sun (ULTRA10, E250, E45 0, E3500, E4500), Compac (DL380, ML370, 5500, 6400), IBM RY5, R45, 9121, 3090, 4 381, AS400, Routers CISCO (all Types), WAN & LAN, Larse Split-T, Leased Lines (9 k - 64k), Satellite Links, Fiber Optic, T1's, DS3's, Token Rings, IBM/NCP 3745 1 70-17A, 3746-900, Ethernet, 3174 (Configurations), Telnex Switch, TBAR, Servers, HUBS, Various MUXS, Bridges, BUS & TAG PROFESSIONAL EXPERIENCE NET-TECH CONSULTING SERVICES, INC. Garrison, New York IBM (3) 2010, COMPUTER MERCHANT 09, MERRILL LYNCH 06-08, IRMC 05, ITT INDUSTRIES (IRAQ 04-05) PROJECT MANAGER /NETWORK ENGINEER /CONSULTANT March 2001 - Present *Responsible for the placement of all Computer Hardware being placed on raised f loor for Kaiser Permanente in Silver Spring, MD. *Works extensively with Facilities, Network, and IT system based teams to coordi nate multiple types of IT installations. *Acting liaison between IBM/Kaiser Permanente with the intent to help in improvi ng existing processes in order that both groups work in improved conjuncture wit h one another. *Works extensively with implementing customer VoIP changes in all of Merrill Lyn ch sites, which included various router changes, including onsite troubleshootin g and up grating of Cisco Routers, PDS installs, phone builds and rollouts and P BX de-installs. *IT Professional with knowledge of: multicast network design & integration, laye

rs 2/3 protocols including IGMP, PIM & DVMRP; Network management Protocols such as STP, RIP, OSPF, SNMP; DSL, ISDN, T1, T3, Frame relay, MPLS and ATM. *Traveled to various customer sites and applied Cisco Software/Hardware updates ensuring limited down time while providing layer 1 thru 3 support for installati ons and troubleshooting. *Working knowledge of TCP/IP, routing protocols and Ethernet switching technolog ies. *Managed all IT projects within entire organization and created and implemented project plans for cut-overs and equipments relocations, using HP Blade Technolog y. *Performed a wide variety of client projects, such as budget reports, forecastin g reports and client invoicing. *Worked on Bill of Materials for new and existing clients to convert to terminal /virtual servers and helped clients resolve outstanding problems after cut-overs and site moves. *Created and maintained IT project database and tracked all IT projects using AC CESS Ticket System and worked with various vendors to inquire and receive quotes for various IT related services and assisted in tracking and maintaining daily reports for 340+ ITT employees/contractors in Iraq during war time. *Assisted in re-writing policy in the way employees need to be accounted for whe n moving within and/or outside Iraq and assisted with Weekly Site Summary Report s. *Responsible for supporting 13,000 US Army soldiers located in Al Taji, Iraq. AIG (2) Livingston, New Jersey PROJECT MANAGER/CONSULTANT July 2000 - March 2001 *Managed complete migration of the take over of the Crum and Forster Environment from Anderson/Ge to AITE/AIG and managed a large staff of 28 engineers, in addi tion to a first level helpdesk to assist in a large call volume consisting of ov er 1300 users *Coordinated site moves and made necessary adjustments to the hardware environme nt for increased site capacity and coordinated the hiring/firing of the complete staff during migration of both permanent and temporary job placements *Worked extensively with hosting, security and network product management teams NETWORK ENGINEER/CONSULTANT September 1998 - August 1999 *Responsible for troubleshooting a large Cisco Router environment, consisting of 600 CISCO routers around the world. *Troubleshot extensive worldwide network problems in a TCP/IP environment and cr eated classroom network training platform used in the cross-training of AIG cons olidated service center plan. *Created network and troubleshooting procedures and performed 3174 configuration s in the replacement of existing 3274 controllers and helped with the conversion to CAUNICENTER from NV 6000. *Performed various configuration changes, turned down and up interfaces, checked IOS version levels, investigated congestions problems and checked router uptime and stability on previous power issues. APPLIED THEORY New York City, New York SALES ENGINEER/FULL TIME April 2000 - July 2000 *Responsible for engineering access, firewall and hosting solutions for entire a ccount executive staff and engineered security checkpoint firewall solutions in small, medium and large environments that were designed to be customer managed. *Excellent documentation skills in design using Visio schematics. *Devised and engineered hosting solution and operating systems for small and lar ge scale Web, application and database solutions. *Excellent knowledge and experience with network security. *Engineered load-balancing, DNS controllers for distributed networks and global site controller for managing and replicating content across globally distributed sites and See/It for traffic analysis and trending software solutions.

ADDITIONAL EXPERIENCE IBM (2) Poughkeepsie & White Plains, New York NETWORK ENGINEER/CONSULTANT March 1998 - August 1998 SENIOR HELP DESK TECHNICIAN/CONSULTANT July 1992 - January 1994 BEAR STEARNS Whippany, New York NETWORK MANAGER/FULL TIME December 1996 - March 1998 ADP Jersey City, New Jersey NETWORK ON-LINE SUPERVISOR/FULL TIME November 1993 - April 1996 EDUCATION *Westchester Community College/Pace University Major: Management Information Sciences/Data Processing *Currently working on PMP Certification with Learning Tree International SECURITY *Currently inactive Secret Clearance as January 2005, Active US Passport *DOD-GS12