BAPLOR Et Al. ChapII
BAPLOR Et Al. ChapII
BAPLOR Et Al. ChapII
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
A Research Presented
(Quantitative Research)
By
Raiza R. Baplor
Maryiel Maderable
Cleofelyn Maregmen
Aisha Sandatu
Ic Sola
December 2024
Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
CHAPTER II
This chapter presents the related literature and studies pertinent to the
afforded the researcher a wide range of information and in-sight which furnish the
School Canteen
Mensink et al. (2012) stated that the environment can exert a strong
healthy food choices and to develop healthy eating habits, it is important that the
opinions of the users of the programme (school directors, parents, students, and
programme than the prior to implementation. Next, further important results of the
study are highlighted and relations with other projects, caveats, and practical
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
programme in order to achieve the goal of the Dutch Government of all Dutch
ideal site to encourage healthy eating. However, when the canteen is not
support and student choice negatively impacted what was sold on the canteen
menu, the study indicated that offering a sustainable healthy school canteen
menu largely depended on the support and resources provided by the school
system. Although schools are the best places to implement solutions to over-
nutrition and obesity since children and young adults spend most of their time in
school and consequently, spend more time in school than at home. In addition,
Adunna (2020) mentioned that when providing nutritious food and affordable, the
involved knows its goals and objectives and it is familiar with its policies canteen
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
operational procedures.
Jakarta, Indonesia. It found that none of the schools fulfilled the requirements for
and had no formal training on food hygiene and sanitation. The central weakness
school canteen. Schools need further assistance to get started with a written
policy and establishment a committee for a healthy school canteen (Dwi Nastiti et
al., 2019).
sanitary, nutritious food such as fresh milk, fresh fruits and fresh drinks, boiled
root crops, high calorie indigenous recipes and the like. Canteen personnel
handling food in the canteen should be required to undergo training for food
handlers, obtain a certificate of good health from the municipal health department
and observe hygiene. Operational practices that will be to the welfare of the
students, teachers and to the school as a whole as well as any violation of the
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
Titcombe et al., (2010) it was stated in the author's observation that the
canteen is a provider of much more than vending machines. Aside from its offer
clients turn the company's vending and dining offerings from what can be a
compromise for the sake of convenience, to clients' and employees' first choice
for food and beverages. For clients who need more than traditional vending
selection than traditional machines. For clients who require the next level in
dining services, canteens offer Dining solutions, from food kiosks to full-service
cafes and restaurants which give more convenience to everyone. The canteen
concessionaire type, semi-outdoor set-up whether for break room, office coffee
service or pantry provisions and office supplies selling scheme. Most vending
machines are self-service but the canteen gives clients a middle ground, offering
full service vending with the convenience and speed of traditional self-service
machines.
marketing is the most common used instrument for a key performance of many
business. Additionally, it is the measure of how the products and service supplied
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
based on the satisfaction with one-self along with customer loyalty is becoming a
paramount factor in the businesses for their long-term and short term survival.
state of mind where the customer think that the product features are compatible
service quality is simple or the customer satisfaction the people generalize about
the entire organization based on the moment of truth. Moreover, the underlying
satisfying the moment of truth, one at a time, results in customers coming back.
quality is nature a subjective concept, which means that understanding how the
their study is to measure or determine the degree of the service quality and it
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
al., (2017) stated that in the Lyceum of the Philippine University seeks to
examine the competitive and strategic advantage through evaluating its services
quantitative approaches, the findings revealed to their study are generally highly
Hamza (2020) express that customer expectation is the ideas and feeling
of a customer toward the service or it product that depends what he or she needs
from the product and expects it to do. Furthermore, the customer expectation
about the product or service is the core of their satisfaction, every customer
might have some kind of expectations about the performance, price, and quality,
“Marketing”, market success happens when marketers exceed the value offered
by competitors. The customers will decide what products they will buy based on
judgments about the values offered by several different suppliers. After buying
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
through discussion with other people, after buying a product, as well as the
sales do not happen. Because today’s competition is too intense, it is not enough
are delighted with the result. The concept of customer satisfaction helps to
Canteen Management
remove or destroy, rather than an abject with the opposite nature, it might not be
a clear feature after all. And it is the cause of many services or facilities that can
equipment, physically entity ad even staff. Moreover, there are facility activities
composed by two stages, and it is the interaction between the customer and
provider is being held, while the second stage might take time to take advantage
to be visible actions. In addition they stated also that the best example for
composed of wide variety of retailing foods and drinks. On the other hand of the
studies in the country of Philippines, according to Omadto (2019) said that each
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
the guidelines given to them was to rationalize the operation of the management
of school canteens in the public and private academics system to ensure that the
the need for an improvement system to boost not only sales but also the
canteen management requires that: everyone involved knows its goals and
objectives and is familiar with its policies canteen staff and committee develop an
are structured and enforced staff are adequately trained and supervised staff
carry out efficient stock management, accounting and financial procedures staff
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
study, the following conclusion where drawn: (1) Majority of the canteens were
managed by private individuals and found out that all canteen facilities and
outside paid helpers; (3) canteen managers ensured that the ingredients to be
cooked was washed thoroughly and prepared nutritiously; (4) majority of the
preparation, source of water supply and student’s preference for junk foods
Most canteens in schools are run under the direction of, and are accountable to,
the school council. Schools may decide to provide a food service to students in
relevant management parties, which will usually be the school council and
canteen business is not as new but contains several procedures which need to
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Republic of the Philippines
Department of Education
Region XII
City Schools Division of Koronadal
KORONADAL NATIONAL COMPREHENSIVE HIGH SCHOOL-SENIOR HIGH SCHOOL
City of Koronadal
following pointers should help you in selecting a good supplier. An ideal supplier;
frequently, and will do so at a convenient and suitable time for the canteen
delivers stock in good condition, for example ice cream which is always frozen
and fruit and vegetables which are always fresh delivers stock with the maximum
shelf life follows appropriate storage, handling and food safety requirements,
such as adequate refrigeration for chilled and frozen goods and shade and cover
for fresh produce uses adequate packaging and handling procedures to ensure
well, keeping you informed of price changes, specials and product availability
material in line with your healthy canteen policy, such as posters promoting
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