ISC-D118C Walk-Through Metal Detector User S-Manual V1.0.0

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Walk-through Metal Detector

User's Manual

V1.0.0
Foreword

General
This manual introduces the functions and operations of the walk-through metal detector
(hereinafter referred to as "the Detector"). Read carefully before using the Detector, and keep
the manual safe for future reference.

Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning

Indicates a high potential hazard which, if not avoided,


will result in death or serious injury.

Indicates a medium or low potential hazard which, if not


avoided, could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could
result in property damage, data loss, reductions in
performance, or unpredictable results.
Provides methods to help you solve a problem or save
time.
Provides additional information as a supplement to the
text.

Revision History
Version Revision Content Release Time
V1.0.0 First release. June 2023

Interface Declaration
This manual mainly introduces the relevant functions when you use the Device. The interfaces
used for manufacture, returning to the factory for inspection, and locating fault are not
described in this manual. Please contact technical support if you need information about these
interfaces.

Privacy Protection Notice


As the device user or data controller, you might collect the personal data of others such as
their face, fingerprints, and license plate number. You need to be in compliance with your local
privacy protection laws and regulations to protect the legitimate rights and interests of other
people by implementing measures which include but are not limited: Providing clear and
visible identification to inform people of the existence of the surveillance area and provide
required contact information.

About the Manual


● The manual is for reference only. Slight differences might be found between the manual
and the product.
● We are not liable for losses incurred due to operating the product in ways that are not in

I
compliance with the manual.
● The manual will be updated according to the latest laws and regulations of related
jurisdictions. For detailed information, see the paper user’s manual, use our CD-ROM, scan
the QR code or visit our official website. The manual is for reference only. Slight differences
might be found between the electronic version and the paper version.
● All designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual.
Please contact customer service for the latest program and supplementary documentation.
● There might be errors in the print or deviations in the description of the functions,
operations and technical data. If there is any doubt or dispute, we reserve the right of final
explanation.
● Upgrade the reader software or try other mainstream reader software if the manual (in PDF
format) cannot be opened.
● All trademarks, registered trademarks and company names in the manual are properties of
their respective owners.
● Please visit our website, contact the supplier or customer service if any problems occur
while using the device.
● If there is any uncertainty or controversy, we reserve the right of final explanation.

II
Important Safeguards and Warnings

This section introduces content covering the proper handling of the Detector, hazard
prevention, and prevention of property damage. Read carefully before using the Detector,
comply with the guidelines when using it, and keep the manual safe for future reference.

Transportation Requirements

Transport the Device under the allowed humidity and temperature conditions.

Storage Requirements

● Keep the Device away from dampness, dust or soot.


● Store the Device under the allowed humidity and temperature conditions.

Installation Requirements

● Do not place or install the Device in a place exposed to sunlight or near the heat source.
● Keep the Device installed horizontally on a stable place to prevent it from falling.
● Install the Device in a well-ventilated place, and do not block the ventilation of the Device.

Operation Requirements

● Do not drop or splash liquid onto the Device, and make sure that there is no object filled
with liquid on the Device to prevent liquid from flowing into the Device.
● Operate the Device within the rated range of power input and output.
● Do not disassemble the Device.
● Use the Device under the allowed humidity and temperature conditions.

Maintenance Requirements

● Use the battery of specified manufacturer; otherwise there might result in explosion. When
replacing battery, make sure that the same type is used. Improper battery use might result
in fire, explosion, or inflammation.
● Always replace with the same type of batteries.
● Use the recommended power cables in the region and conform to the rated power
specification.
● Use the power adapter provided with the Device; otherwise, it might result in people injury
and device damage.

● Use power supply that meets ES1 but does not exceed PS2 limits defined in IEC 62368-1.
For specific power supply requirements, refer to device labels.
● Connect the Device (I-type structure) to the power socket with protective earthing.

III
● The appliance coupler is a disconnection device. Keep the angle for easy operation.

IV
Table of Contents
Foreword .................................................................................................................................................... I
Important Safeguards and Warnings .................................................................................................... III
1 Overview................................................................................................................................................. 1
1.1 Introduction ................................................................................................................................... 1
1.2 Technical Advantages .................................................................................................................. 1
2 Structure................................................................................................................................................. 2
2.1 Dimensions .................................................................................................................................... 2
2.2 Port ................................................................................................................................................. 3
3 Installation.............................................................................................................................................. 5
3.1 Checklist ........................................................................................................................................ 5
3.2 Environment Requirements ......................................................................................................... 5
3.3 Installing Detector ......................................................................................................................... 6
3.4 Stabilizing Detector....................................................................................................................... 8
4 Detector Configuration ....................................................................................................................... 10
4.1 Configuration Panel .................................................................................................................... 10
4.2 Remote Controller ....................................................................................................................... 11
4.3 Detector Operations.................................................................................................................... 11
4.3.1 Password Setting ................................................................................................................ 11
4.3.1.1 Login ............................................................................................................................ 11
4.3.1.2 Changing Password ................................................................................................... 12
4.3.2 Setting Date&Time .............................................................................................................. 13
4.3.3 Setting Sensitivity ............................................................................................................... 14
4.3.4 Setting Security Level ........................................................................................................ 15
4.3.5 Setting Frequency............................................................................................................... 16
4.3.6 Setting Application Program ............................................................................................. 17
4.3.7 Setting Alarm Audio ........................................................................................................... 19
4.3.8 Setting Temperature Overlay ............................................................................................ 19
4.3.9 Setting System Parameters ............................................................................................... 21
4.3.9.1 General ........................................................................................................................ 21
4.3.9.2 Setting Network .......................................................................................................... 23
4.3.9.3 Setting Alarm Rules ................................................................................................... 24
4.3.9.4 Setting Infrared Start-stop ......................................................................................... 26
4.3.9.5 Viewing Device Information ...................................................................................... 28
4.3.9.6 Diagnosis..................................................................................................................... 29
4.3.10 Viewing Alarm Record...................................................................................................... 30
4.3.11 Restore ............................................................................................................................... 30
4.4 Adjusting Detection Ability ........................................................................................................ 32

V
5 Detector Upgrade ................................................................................................................................ 33
5.1 Searching for Detector ............................................................................................................... 33
5.2 Upgrading Detector..................................................................................................................... 34
5.3 Changing Password.................................................................................................................... 34
6 FAQ ....................................................................................................................................................... 36
Appendix 1 Cybersecurity Recommendations ................................................................................... 38

VI
1 Overview

1.1 Introduction
The Detector is a high-performance walk-through metal detector. It is light-weighted and has
high metal detection sensitivity, strong anti-interference capabilities and stable performance.
The device, made of high-strength special materials, is light-weighted and easy to transport
and install. The device has a modular design and is manufactured on unified assembly lines,
ensuring the good stability. It also delivers a simplicity and user-friendly interface.
The walk-through metal detector is suitable for use in the following scenarios: Security
screening of prohibited metal items in law enforcement sites such as public security, the
procuratorate, tribunal, labor camp, and detention house. It is also suitable for security checks
at the entrances of public spaces, including stadiums, entertainment places, airports, customs,
exhibition halls and museums.

1.2 Technical Advantages


● Start-stop Technology
The IR units support manual start-stop technology for longer service life.
● Adjustable Sensitivity
The sensitivity of each detection zone can be adjusted as needed to meet different
sensitivity requirements of different zones.
● Alarm
Light and sound alarm for sharp alert. The sound duration and volume can be adjusted as
needed.
● Search
The system supports real-time search.
● Detection Capability
60 to 100 people detected per min.
● Filtering
Pre-define metal item weight, volume, size, part; exclude keys, jewelries, belt buckles and
more.
● Security Protection
In line with EMC electromagnetic radiation standards and adopting weak magnetic field
technology, the Device is harmless to cardiac pacemaker wearers, pregnant women, floppy
disks, film, and videotapes.

1
2 Structure

2.1 Dimensions
Figure 2-1 Dimensions (unit: mm [inch])

2
2.2 Port
Figure 2-2 Port (1)

Figure 2-3 Port (2)

Figure 2-4 Port (3)

3
Table 2-1 Port description
No. Name Description
1 L/R label Indicates the left or the right door panel.
Connects to power cable to get power
2 Power input port
supply.
Long press the button for more than 5 s to
3 Reset button
restore the detector to factory default.
4 Ethernet port Connects to network with network cable.
5 Alarm in +
Receives the signal of external alarm source.
6 Alarm in–
7
8
NC Reserved port.
9
10
11 Alarm out C
Outputs alarm signal to alarm device.
12 Alarm out NO
13 RS-485 B Controls external devices, such as PTZ.

● Connect A and B cables (which both


control RS-485) to devices such as PTZ
14 RS-485 A cameras.
● If there are a large number of PTZ
decoders, connect A and B cables to 120
Ω resistors.
15 DB25 Signal port for metal detection.
Inputs 12 VDC power. Be sure to supply
power as instructed in the manual.
16 Power in
Device damage might occur if power is not
supplied correctly.
17 Power out Outputs 12 VDC power.

4
3 Installation

3.1 Checklist
After receiving the product, check against the table below. If there are any problems, contact
the after-sales service personnel.
Table 3-1 Checklist
No. List Description
Appearance Obvious damage
Overall
1 Packaging Accidental impact
packaging
Accessories Complete or not
Appearance Obvious damage
2 Host Whether consistent with the order
Model
contract

Table 3-2 Packing list


Name Quantity
Detector panel 2
Host box 1
Beam 2
Power cable (power input) 1
DB25 cable 2
Fixing screws (M6 × 16) 4
Fixing screws (M8 × 80) 8
Remote controller 1
Wrench 1

3.2 Environment Requirements


● The ground is flat and sturdy
◇ The ground should be flat and firmly supporting to prevent vibration. If there is a

vibrating metal structure under the ground, there can be unnecessary alarm when
people pass through the metal detector.
◇ Do not install the detector on a metal ground.

● Keep away from fixed metal objects


Large metal objects that are fixed or immobile should be at least 50 cm away from the
detector (detecting large metal objects) because they might make the Device more
susceptible to vibration.

The distance in this section is the recommended distance. The actual installation distance
depends on the installation site conditions.

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● Keep away from moving metal objects
Large moving metal objects should be kept 0.5 m to 2 m away from the detector to avoid
false alarms. Depending on the size of the metal object, the distance between the moving
metal object and the detector might vary.
● Keep away from radioactive electronic interference
The distance between the electronic interference source and the receiving coil should be
as large as possible. The recommended minimum distance is 0.5 m to 4 m. However, the
actual distance needs to be based on specific circumstances. For example, you can go
through a metal detector with a source of interference until the best position is found.
Interference can occur from electronic control panels, radios and computers, image
displays, high-power motors and transformers, AC wires, transistor control circuits, flash
fluorescent tubes, arc welding equipment, and more.
● Keep away from conductive electronic interference
Connect the power cable to a line that is not connected to other large loads, such as high-
power motors, because they can cause a large power or voltage shock in the line.

3.3 Installing Detector


Step 1 Open the packing box and take out the accessories.
Step 2 Connect two DB25 cables and one power cable to the host box.

Figure 3-1 Connect to host box

Step 3 Separately run the two DB25 cables through the two holes at the two ends of the
beam. Select one end of the beam, and run the power cable.

6
Figure 3-2 Run DB25 cables

Step 4 Attach the host box to the front beam with four M6 × 50 cross pan head screws.

Figure 3-3 Attach host box

Step 5 Connect one end of the two DB25 cables and power cable to one detector panel, and
then attach the front beam and rear beam to the detector panel with four M8 × 8
screws.
Figure 3-4 Fix beams (1)

Step 6 Connect the other end of the two DB25 cables and power cable to the other detector
panel, and then attach the front beam and rear beam to the detector panel with four

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M8 × 8 screws.

Figure 3-5 Fix beams (2)

Step 7 Stand the Detector up.

Figure 3-6 Stand the Detector up

Step 8 Connect the power supply to the Detector, and then turn on the power switch to start
the Detector.

3.4 Stabilizing Detector


To make the Detector work normally, stabilize the Device before use by tightening the fixing
screws.

8
Figure 3-8 Tighten the fixing screws

9
4 Detector Configuration

4.1 Configuration Panel


Figure 4-1 Configuration panel

Table 4-1 Configuration panel description


No. Description
Displays number of passes, alarm times, signal strength bar, mode (normal,
test, or alarm), current working frequency, volume and time.

● With increase of the detected metals, the color will grow from green to
red. There are 10 degrees: Degree 1-4 is green, degree 5-7 is yellow,
1 and degree 8-10 is red. When the degree is up to 8, an alarm will be
triggered.
● Different colors of mode icon indicate different modes:
◇ Yellow: Test mode.
◇ Green: Normal mode.
◇ Red: Alarm.
● Power switch. Turn on or off the Device.
● Press and hold the button for 3 s to clear the counting
data.

/ Select buttons. Press or to move the cursor.


2
● Go to the parameter setting interface.
● Set parameter value.
● Confirm and save settings.
Returns to the previous menu or exits the menu setting
interface.
3 IR sensor.
4 Power indicator light.

10
4.2 Remote Controller
You can set the parameters of the Device remotely through the remote controller. Install the
batteries before using the remote controller.

Figure 4-2 Remote controller

Table 4-2 Operation description


No. Name Description
1 Power Turn on or off the Device.
Press the button, and the number of passes and alarm
2 Reset
times will be cleared.
● Press the buttons to switch and select menus.
3 Direction ● When setting a parameter, press left or right button
to move the cursor, and then press up or down
button to change the number or parameter value.
● Go to the parameter setting interface.
4 Confirm
● Confirm and save the setting.
Press the button to switch menus quickly. If the current
5 Menu parameter is the last one, press this button to switch to
the first one.
Returns to the previous menu or exits the menu setting
6 Back
interface.
7 Home Go to the home page.

4.3 Detector Operations

4.3.1 Password Setting

4.3.1.1 Login
You can log in to the Device with the default password (000000). Change the password the
first time you use it.

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Procedure
Step 1 Connect the power supply, press the switch button.
The main interface is displayed.
Step 2 Enter the password.
Press or to move the cursor, and then press to set the number.
Step 3 Press to move the cursor to OK, and the press to confirm the password.
If the password is wrong, the error note will be displayed.

Figure 4-3 Password error

Related Operations
If you forget the password, long press the reset button for more than 5 s to restore the
Detector, and then the Detector restarts.

4.3.1.2 Changing Password


Change the password regularly for device safety.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-4 Setting

Step 2 Press or to move the cursor to Password, and then press to go to the
password setting interface.

12
Figure 4-5 Password setting

Step 3 Enter a new password, and then confirm the password. Move the cursor to OK, and
then press to confirm the setting.
For details of entering password, see "4.3.1.1 Login".

4.3.2 Setting Date&Time


Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".
Figure 4-6 Date&Time setting

Step 2 Press or to move the cursor to Date&Time, and then press to go to the
time setting interface.

Figure 4-7 Set time

13
Step 3 Press or to move the cursor, and then press to set the value.

The time format is YYYY-MM-DD.


Step 4 Press to move the cursor to OK, and then press to save the setting.

4.3.3 Setting Sensitivity


Sensitivity can be set separately for each zone. It ranges from 0 to 255. The higher the value
is, the more sensitive the Device is.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-8 Sensitivity setting

Step 2 Press or to move the cursor to Sensitivity, and then press to go to the
sensitivity setting interface.

Figure 4-9 Set sensitivity

Step 3 Select the zone that needs to be set, and then set sensitivity.
Press or to move the cursor to a zone (for example, L1Zo), and then press
to set the value.
● L1Zo–L6Zo: The detection sensitivity of left detector panel (models with 12 zones
and 18 zones) and models with 6 zones.
● R1Zo–R6Zo: The detection sensitivity of right detector panel (models with 12
zones and 18 zones).

14
Figure 4-10 Setting security level

Step 4 Press to move the cursor to OK, and then press to save the setting.

Result
When both the defined threshold of security level and sensitivity are reached, an alarm will be
triggered.
When both the defined threshold of security level and sensitivity are reached, an alarm will be
triggered. For the details of sensitivity, see "4.3.4 Setting Security Level".

4.3.4 Setting Security Level


Security level is the detection sensitivity of the Device. It ranges from 1 to 512. The higher the
value is, the more sensitive the Device is.

Security level setting is not required in daily use.


Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

15
Figure 4-11 Security level setting

Step 2 Press or to move the cursor to Sensitivity, and then press to go to the
security level setting interface.

Figure 4-12 Set security level

Step 3 Set security level.


Press or to move the cursor to Security Level, and then press to set
the value.
Step 4 Press to move the cursor to OK, and then press to save the setting.

Result
When both the defined threshold of security level and sensitivity are reached, an alarm will be
triggered. For the details of sensitivity, see "4.3.3 Setting Sensitivity".

4.3.5 Setting Frequency


Electromagnetic interference from ambient environment varies with different frequencies. The
frequency for lower interference makes the Device have higher sensitivity. When multiple
devices work simultaneously, set different frequencies for each device to reduce mutual
interference.
The Device can search the frequency for lowest interference, and sets it to the working
frequency. You can also set the frequency manually. It ranges from 1 to 20.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".
Step 2 Press or to move the cursor to Frequency, and then press to go to the
frequency setting interface.

16
Figure 4-13 Frequency setting

Step 3 Set the frequency.


● Auto search frequency: Press or to move the cursor, and press to
enable the auto search frequency function. The Device will set the suitable
working frequency automatically. If the working frequency still needs to be
adjusted, you can set the value manually.

◇ Do not pass or approach to the detector during auto searching.


◇ Alarm might be triggered during auto searching. Auto-searching function lasts
about 2 minutes
● Set frequency manually: When the auto search frequency function is not enabled,
press or to move the cursor, and then press to set the value
manually.

Figure 4-14 Set frequency

Step 4 Press to move the cursor to OK, and then press to save the setting.

4.3.6 Setting Application Program


The Device supports 12 programs, which correspond to different sensitivity levels. After
selecting the scene, the Device sets the suitable sensitivity level for each scene automatically.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

17
Figure 4-15 Application program setting

Step 2 Press or to move the cursor to Program, and then press to go to the
application scenarios setting interface.

Figure 4-16 Set application scenarios

Table 4-3 Application scenes


No. Scenes Description
The detection capacity is largest, and he
detection targets include harmless items and
1 High, Court
hazardous items, the minimum detection
target is a CNY coin.
Detects mini guns, and filters harmless
2 Middle, Building metals such as glasses, watches, belt
buckles, and coins.
Detects gun, and filters harmless metals
3 Low such as glasses, watches, belt buckles, and
coins.
Detects guns, knives longer than 12 cm, and
School, SpecialEvent,
4 filters harmless metals such as glasses,
Arena
watches, belt buckles, and coins.
Detects guns, knives longer than 10 cm,
Logistics, Airport, pocket knives, and daggers; filters harmless
5
TrafficStation metals such as glasses, belt buckles, and
coins.
Step 3 Press or to move the cursor to select an application scenario, and then
press .

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4.3.7 Setting Alarm Audio
You can set alarm audio parameters, including tone, volume, and duration.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-17 Audio setting

Step 2 Press or to move the cursor to Audio, and then press to go to the
audio setting interface.

Figure 4-18 Setting audio

Step 3 Press or to move the cursor to Alarm tone, Volume, or Alarm on time,
and then press to set the value.
● Alarm tome: Select one alarm tone from the 9 built-in tones, and it will be played
when an alarm is triggered.
● Volume: Adjust the alarm volume. The bigger the number, the higher the volume.
● Alarm on time: Set alarm duration (0 s–10 s).

When the alarm duration is 0 s, the alarm light of the detector panel is not on, and
the metal position indicator of ISC-D118 is not on.
Step 4 Press to move the cursor to OK, and then press to save the setting.

4.3.8 Setting Temperature Overlay


After you enable the temperature overlay function, body temperature and the number of
temperature alarms will be displayed on the screen.

19
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".
Step 2 Press or to move the cursor to System, and then press .

Figure 4-19 System

Step 3 Press or to move the cursor to Alarm, and then press .

Figure 4-20 Alarm

Step 4 Press or to move the cursor to ON, and then press to enable the
temperature overlay function.

Press , ON becomes OFF, and then press to disable the function.

Figure 4-21 Set Temp Overlay

Step 5 Press or to move the cursor to OK, and then press . Body temperature

20
and the total number of temperature alarms are displayed on the screen.
When the body temperature is normal, the words on the screen are white and the
duration is 1 s. When the body temperature is abnormal, the words are red and the
duration is 3 s.

Figure 4-22 Temperature Alarm

4.3.9 Setting System Parameters


Set system parameters, including zone management, network, alarm rules, infrared start-stop,
diagnosis and view device information.

4.3.9.1 General
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-23 System setting

Step 2 Press or to move the cursor to System, and then press to go to the
system setting interface.

21
Figure 4-24 System setting (general)

Step 3 Press or to move the cursor to General, and then press to go to the
general setting interface.

Figure 4-25 General setting

Step 4 Press or to move the cursor, and then press to set the zone number
and counter mode.
There are three counter modes:
● Pass+ Return+: Only one number is displayed on the screen. When people pass
the detector from A to B or B to A, the number will increase.
● Pass+ Return-: Only one number is displayed on the screen. When people pass
the detector from A to B, the number will increase; when people pass the detector
from B to A, the number will decrease.
● Pass+/Return+: Two numbers are displayed on the screen. When people pass
the detector from A to B , the pass number will increase; when people pass the
detector form B to A, the return number will increase.

22
Figure 4-26 Counter modes

Step 5 Press to move the cursor to OK, and then press to save the setting.

4.3.9.2 Setting Network


Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".
Figure 4-27 System setting

Step 2 Press or to move the cursor to System, and then press to go to the
system setting interface.

23
Figure 4-28 System setting (network)

Step 3 Press or to move the cursor to Network, and then press to go to the
network setting interface.
The IP address is 192.168.001.108 by default.

Figure 4-29 Network setting

Step 4 Press or to move the cursor, and then press to set IP address, net
mask, and gateway.
Step 5 Press to move the cursor to OK, and then press to save the setting.
The Device restarts after network setting, and the configuration takes effect after
restating.

4.3.9.3 Setting Alarm Rules


You can set alarm rules when an alarm is triggered.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

24
Figure 4-30 System setting

Step 2 Press or to move the cursor to System, and then press to go to the
system setting interface.

Figure 4-31 System setting (alarm)

Step 3 Press or to move the cursor to Alarm, and then press to go to the
general setting interface.
Figure 4-32 Alarm setting

Step 4 Press to select the rule. It is Continuous by default.


● Continuous: Alarms can be triggered in all zones.
● Single: Alarms can be triggered in one zone each time. For example, when an
alarm is triggered in L3Zo, no alarm can be triggered in other zones.
● Interval: Alarms cannot be triggered in two adjacent zones (from upper to button)

25
at the same time. For example, when an alarm is triggered in L3Zo, alarms cannot
be triggered in L2Zo or L4Zo, and can be performed in L1Zo, L5Zo and L6Zo.
Step 5 Press to move the cursor to OK, and then press to save the setting.

4.3.9.4 Setting Infrared Start-stop


Infrared start-stop function is designed for reducing false alarm and people counting. You can
set three modes of the light alarm: Start the front group, start the rear group, and start both
groups.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-33 System setting

Step 2 Press or to move the cursor to System, and then press to go to the
system setting interface.

Figure 4-34 System setting (IR)

Step 3 Set alarm mode.


Press or to move the cursor to IR, and then press to set the mode.
● IR: The IR mode is enabled. Metal alarm be associated with IR.
● TEST: The IR mode is not enabled. Metal alarm is not influenced by IR.

26
Figure 4-35 Alarm mode setting

Step 4 Set the IR mode.


● Both Enable: The 2 groups of IR sensors will be on when an alarm is triggered,
and the passing numbers of both directions are counted.
● Both Disable: The 2 groups of IR sensors will not be on when an alarm is
triggered, and the Device enters IR test mode. The passing numbers of both
directions are not counted.
● Front Enable: The front group of IR sensors will be on when an alarm is
triggered, and only passing number of one direction is counted.
● Rear Enable: The rear group of IR sensors will be on when an alarm is triggered,
and the passing number increases.

Figure 4-36 IR mode

Step 5 Press to move the cursor to OK, and then press to save the setting.

27
4.3.9.5 Viewing Device Information
You can view the device information, including version, and build time.
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".
Figure 4-37 System setting

Step 2 Press or to move the cursor to System, and then press to go to the
information interface.

Figure 4-38 System setting (information)

Step 3 Press or to move the cursor to Information, and then press to go to


the information interface.
Figure 4-39 Information

28
4.3.9.6 Diagnosis
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-40 System setting

Step 2 Press or to move the cursor to System, and then press to go to the
information interface.

Figure 4-41 System setting (Diagnosis)

Step 3 Press or to move the cursor to Diagnosis, and then press to go to the
diagnosis interface.
The Device enters IR test mode.

Figure 4-42 Diagnosis

Step 4 Pass the gate in 10 s to test whether the Device works normally.

29
4.3.10 Viewing Alarm Record
You view the passed number and alarm times on the counter interface.

Procedure
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

Figure 4-43 Counter setting

Step 2 Press or to move the cursor to Counter, and then press to go to the
counter interface, and then you view the pass number (pass/return) and alarm times
(pass/return).

Figure 4-44 Counter

Related Operations
● Press or to move the cursor to Page- or Page+, and then press to turn page,
and then you view the passed number and alarm times.
● Press to move the cursor to Exit, and then press to exit.

4.3.11 Restore
Step 1 Log in to the Detector. For details, see "4.3.1.1 Login".

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Figure 4-45 Restore setting

Step 2 Press or to move the cursor to Restore, and then press

Figure 4-46 Restore

Step 3 Move the cursor to Yes to restore the device, and then the Detector restart. The
counting records and configuration will be cleared.

You can also long press the reset button for more than 5 s to restore the Detector.

Figure 4-47 Factory default

Table 4-4 Factory defaults


Parameter Default
Alarm tone 1

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Parameter Default
Volume 8
Alarm on time 1s
Frequency 9
Security 453
Sensitivity 120
Program Building
Zone Management 18
Counter Mode Pass+ Return+
IP Address: 192.168.1.108
Network Net Mask: 255.255.255.0
Gateway: 192.168.1.1
Alarm Rule Continuous
Alarm Mode IR
IR Mode Both enable

4.4 Adjusting Detection Ability


Adjust the detection ability to improve the accuracy rate of detection.

● The detection sensitivity reduces from the two sides to the middle area, so the detection
ability in the middle area is the weakest.
● When detecting the detection ability with a flat metal sheet, do not make the flat panel
parallel to the detector panels; otherwise the alarm will not be triggered.
● It is easier to detect the metal objects with good magnetic property than the ones with poor
magnetic property.
Step 1 Select the installation scene as needed.
Step 2 Set alarm mode to test mode. If false alarms continue, adjust the frequency. Use the
function of auto search frequency first. If the result is not good, adjust the frequency
manually.
Step 3 Test the detection ability of each zone with a metal object.
If the alarm is not triggered, turn up the sensitivity of the corresponding zone, until the
alarm can be triggered.
Step 4 Set alarm mode to IR mode.

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5 Detector Upgrade

You can use ConfigTool to upgrade the detector and change the password.

Go to
https://www.dahuasecurity.com/support/downloadCenter/tools/MaintenanceTools?child=332 to
download ToolBox, and then install ConfigTool.

5.1 Searching for Detector


You can search for the detector on your computer with ConfigTool.

Procedure
Step 1 Double-click ConfigTool.exe to open the tool.
Step 2 Click > Search Setting.

Figure 5-1 Search IP

Step 3 Search for the detector.


1) Select Other Segment Search.
2) Enter the IP address in the Start IP box and the End IP box respectively.
3) Enter the username and the password, which is both admin by default.
Step 4 Click OK.
Results are displayed on the Modify IP page.

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Figure 5-2 Search result

Related Operations
Click to refresh the device list.

5.2 Upgrading Detector


You can upgrade the detector on your computer with ConfigTool.
Step 1 Click .

Figure 5-3 Upgrade

Step 2 Click , and then select the file that needs to be upgraded and click Open.

If the device is not on the device list, try to search for it again. For details, see "5.1
Searching for Detector".
Step 3 Click to start upgrading.
After the upgrade is complete, a Notice dialog box will be displayed indicating the
detector will be restarted. Then the detector restarts automatically.

5.3 Changing Password


You can change the detector login password on your computer with ConfigTool.

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● The password is admin by default.
● If you forget the password, press the reset button for more than 5 s to reset the password.
Contact our overseas service center or service hotline if you need any help.
Step 1 Click > Password.

Figure 5-4 Change password

Step 2 Click to expand the device list, and then select one or multiple detectors.

If you select multiple detectors, the login passwords must be the same.
Step 3 Set the password.

To make sure that the old password is correct, you can click Check to verify.
Step 4 Click OK.

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6 FAQ

1. Deal with the replaced spare parts.


Contact our overseas service center to check whether you need to send back the spare
parts.
2. The Device cannot start.
a. Check whether the power is switched on.
b. Check whether the host box is powered on.
c. Check whether the power cable is loose or broken.
d. Replace the host box.
3. The screen cannot display content after the Device starts.
a. Check whether the power is switched on.
b. Check whether the host box is powered on.
c. Check whether the cable between the detector panel and the host is connected well.
d. Replace the host box.
4. The passed people cannot be counted. (The indicator light cannot work normally, or
the Device might alarm without people passing.)
a. Check whether the IR mode is both enabled.; if not, select the mode to Both Enabled.
b. The Device enters diagnosis menu, and check whether the two groups of IR lights work
normally.
c. Remove the host and test it with the detector panels that can work normally. If the
problem still cannot be solved, replace the host box; otherwise, replace detector panels.
5. There are false alarms.
a. Check whether the environment influences the detection rate of the Device. For
example, check whether there is direct light to the infrared sensors, and whether there
are large metals within 1 meter’s range.
b. Adjust the frequency. Use the function of auto search frequency first. If the result is not
good, adjust the frequency manually. To set the suitable frequency quickly, we
recommend 3 levels for an adjustment. For example, when the current frequency is 3,
adjust it to 6, and then check whether there are false alarms; if yes, adjust it to 9, and
then check whether there are false alarms again. Repeat the operation until there is no
false alarm.
c. Adjust the sensitivity or security level lower.
d. Replace the host detector for testing.
e. If the problem still cannot be solved, replace the detector panels.
6. An alarm is not triggered when carry-on metal is passing.
a. Adjust the sensitivity of each zone higher.
b. If the alarm is not triggered with the highest sensitivity or security level , replace the host
detector for testing.
c. Check the alarm duration, make sure the value is not 0.
d. If the problem still cannot be solved, replace detector panels.
7. Alarm lights are not on.
a. Check whether the power supplies of host and detector panel are normal.
b. Check whether the ribbon cables of the alarm light are loose or broken.
c. Check the alarm duration, make sure the value is not 0.
d. If the problem still cannot be solved, replace the host detector.

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8. No alarm is triggered in zones.
a. Adjust the sensitivity value higher
b. Replace the host detector.
c. If the problem still cannot be solved, replace detector panels.
9. No alarm sound.
a. Check whether the alarm sound is not enabled.
b. Check the alarm duration, make sure the value is not 0.
c. Replace the speaker.
10.There are big differences among the zone sensitivity values.
a. Configure the sensitivity values according to the actual situation of each zone.
b. If the problem still cannot be solved, replace detector panels.
11.Buttons on the host box cannot work normally.
a. Check whether buttons are in good contact.
b. If buttons are in good contact, replace the mainboard.
12.The remote controller cannot work normally.
a. Replace the batteries.
b. Check whether the buttons work normally.
c. Check whether the IR sensor on the host box is blocked or interfered.
13.The network of host box is not connected successfully.
a. Check whether the network cable is connected well, and whether the Device IP and the
default IP are in the same network segment.
b. Check whether the connection board and cable are connected well, or whether they are
broken.
c. Install the mainboard program again.
d. If the problem still cannot be solved, replace the related accessories.
14.Forget Password.
a. Long press the reset button for more than 5 s to reset the password.
b. If failed, contact our overseas service center or service hotline.
15.Fail to connect the detector to platforms.
a. Check whether the detector connects to the same network segment as the platform.
b. Check whether the username and password are correct.
c. If you forget the password, long press the reset button to restore the detector.

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Appendix 1 Cybersecurity Recommendations

Mandatory actions to be taken for basic device network security:


1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
 The length should not be less than 8 characters.
 Include at least two types of characters; character types include upper and lower
case letters, numbers and symbols.
 Do not contain the account name or the account name in reverse order.
 Do not use continuous characters, such as 123, abc, etc.
 Do not use overlapped characters, such as 111, aaa, etc.
2. Update Firmware and Client Software in Time
 According to the standard procedure in Tech-industry, we recommend to keep your
device (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the
system is equipped with the latest security patches and fixes. When the device is
connected to the public network, it is recommended to enable the “auto-check for
updates” function to obtain timely information of firmware updates released by the
manufacturer.
 We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-
done access control permission and key management to prevent unauthorized personnel
from carrying out physical contacts such as damaging hardware, unauthorized connection
of removable device (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or
cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for
password reset in time, including the end user’s mailbox and password protection questions.
If the information changes, please modify it in time. When setting password protection
questions, it is suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password
several times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers
between 1024–65535, reducing the risk of outsiders being able to guess which ports you
are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure
communication channel.
7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus
reducing the risk of ARP spoofing.
8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP,
etc., to reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to
the following services:

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 SNMP: Choose SNMP v3, and set up strong encryption passwords and
authentication passwords.
 SMTP: Choose TLS to access mailbox server.
 FTP: Choose SFTP, and set up strong passwords.
 AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that
you use encrypted transmission function, to reduce the risk of audio and video data being
stolen during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
11. Secure Auditing
 Check online users: we suggest that you check online users regularly to see if the
device is logged in without authorization.
 Check device log: By viewing the logs, you can know the IP addresses that were used
to log in to your devices and their key operations.
12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to
save the log for a long time, it is recommended that you enable the network log function to
ensure that the critical logs are synchronized to the network log server for tracing.
13. Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we
recommend:
 Disable the port mapping function of the router to avoid direct access to the intranet
devices from external network.
 The network should be partitioned and isolated according to the actual network needs.
If there are no communication requirements between two sub networks, it is suggested
to use VLAN, network GAP and other technologies to partition the network, so as to
achieve the network isolation effect.
 Establish the 802.1x access authentication system to reduce the risk of unauthorized
access to private networks.
 Enable IP/MAC address filtering function to limit the range of hosts allowed to access
the device.

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