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RAMSONS PERFUMES PVT LTD.

HRM POLICY / MANUAL

W.E.F.: 01.04.2024

Page 1 of 59
RAMSONS PERFUMES PVT LTD.

FORWARD

This HR policy provides information on a wide range of subjects related to


your employment with the company.

The policy is designed to help you settle into the Company, and quickly
familiarize yourself with the organization by telling you something about our
background, our aims and objectives, facilities and amenities, employment
policies, terms and conditions, code of conduct, development and training,
health and safety and security and confidentiality.

We hope that you will read the policy in its entirety, but the table of
contents, which follows, will help you to find quickly those subjects in which
you are particularly interested.

This policy is designed to answer many of the general questions you may
have about working for the Company, but the terms of your contract are as
contained in your letter of offer of employment and Statement of Terms and
Conditions of your employment.

We wish you a productive and rewarding association with the Organization.

**********

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RAMSONS PERFUMES PVT LTD.

4. About Us

Ramsons Perfumes Pvt Ltd an FMCG _______________


_____________________

__________________________

5. Our Philosophy and Values

We are committed to a set of corporate values based on our


philosophy of equal opportunity, fair treatment, creation of conducive
climate of motivation and performance, recognition and reward and
open-door communication which facilitates meaningful exchange of
ideas.

A person who takes pride in his/her work is capable of putting in a


much bigger effort to produce the best he/she is capable of. To
develop the pride in one’s own work, the organization shall strive to
create as much motivational climate as is expected. Every aspect of
creativity shall be encouraged and in furtherance of this, calculated
risk-taking shall be always promoted.

As a corporate philosophy, we shall endeavor to attract, develop, and


retain the best talent available and have the right person for the right
job.

In brief, we shall constantly strive to make the workplace endowed


with a positive work-culture.

Page 3 of 59
RAMSONS PERFUMES PVT LTD.

INDEX

Sr.No. Policy Name Page No.


1. 5
Distribution List
2. 6
Mission
3. 7
Vision
4. 8
Amendments Record
5. 9
Safety Policy
6. 10-13
Recruitment Policies
7. 14-15
Recruitment – Staff
8. 16-17
Contract Operator/ Helper
9. 18-19
Probation / Assessment / Confirmation
10. 20
Functional Structure
11. 21-22
Re-Induction/ Re-Recruitment Policy
12. 23
Attendance Procedure And System
13. 24-25
Attendance Procedure – Staff
14. 26-27
Leave Policy For Staff (Including Trainees)
15. 28
Leave Cards
16. 29
Overtime/Extra Working/Compensatory Off
17. 30
Personal Files Maintenance
18. 31
Minimum Wages
19. 32
Salary / Wage Distribution
20. 33
Employee Provident Fund Scheme
21. 34
Employee State Insurance Scheme
22. 35
Visiting Cards
23. 36
Permanent Item Issue
24. 37-38
Security System
25. 39
Checking The Incidence Of Disloyalty To Company
26. 40
Factory Visit Of Visitors
27. 41
Delegation Of Authority
28. 42
Transfer Policy
29. 43
Travel Policy
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RAMSONS PERFUMES PVT LTD.
30. 44
Whistle Blower Policy
31. 45
Payment Of Gratuity
32. 46
Promotion Policy For Staff
33. 47
Salary Advance
34. 48
Festival Holidays
35. 49
Diwali – Gifts, Sweets.
36. 50
Mobile Policy
37. 51
Group Insurance Policy
38. 52
Laptop Policy
39. 53
Health Checkup
40. 54
Resignation
41. 55
Charge Handover
42. 56
Full And Final Settlement
43. 57
Posh Policy
44.

45.

46.

47.

48.

49.

DISTRIBUTION LIST

This Manual is a controlled document, and copies are issued to the following persons.
They are responsible for its maintenance and circulation.

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RAMSONS PERFUMES PVT LTD.
Sr. No. Unit Designation of Holder

1. N-38 Ambernath Unit Factory Head


2. A-178 Khambalpada unit HRD
3. Back Office - RPPL HRD
4. B-8 B R Sons Factory Head
5. W-262 S R Fragrance Unit Head
6. W-264 B I S Packaging Supervisor

Mission
Our mission is to develop and
create top quality products and
brands in constant evolution that
satisfies the needs of end-
consumers, working as a team

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RAMSONS PERFUMES PVT LTD.

with distributors and the most


prestigious stores all over India.
To uphold this mission our most
important values are,
● To be creative and innovative
● To aim for product excellence
● To create and build strong brand

Vision
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RAMSONS PERFUMES PVT LTD.

AMENDMENTS RECORD

S.N. Policy Amendment Summary Effective


No. Date

Page 8 of 59
RAMSONS PERFUMES PVT LTD.

********

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RAMSONS PERFUMES PVT LTD.

SAFETY POLICY

As a good corporate citizen, Ramsons Perfumes Private Limited is committed to


the Safety & Health of its employees and concerned people who may be affected by
its operation.

To achieve this commitment, it is our policy to:

 Integrate Safety & Health measures in all our activities.

 Comply with all applicable legal and other requirements to which the
Organization subscribes.

 Promote Safety & Health awareness amongst employees, suppliers and


contractors, customers and dealers.

 Continually improve the Safety performance through precautions besides


participation and training of all employees.

The Safety policy shall be communicated to all employees and made available to all
interested parties and to the public.

********

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RAMSONS PERFUMES PVT LTD.

RECRUITMENT
POLICIES

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RAMSONS PERFUMES PVT LTD.

RECRUTMENT POLICY & PROCESS


Identifying the competitive and reasonable resources by establishing
attractive packages and congenial
Environment for different levels and stimulating the right people to come and opt.

I. Objective:
 To streamline the Recruitment process,
 To ensure that we always hire the RIGHT people in the RIGHT role at
RIGHT time, With Right Compensation.
 Also to thrive a strong Employer Branding to attract the best talents
available in the industry.
II. Scope:
Covers all the vacant positions across the functions, levels, and
hierarchy. To enable HR to initiate the hiring process at any point of
time during the year, the respective HOD / functional / Regional heads
need to follow the below-mentioned steps –
 Fill-up a ‘Manpower Requisition Form (MRF)

 Get the MRF approved by the concerned approving authorities.

 Forward the approved MRF to HR

III. Internal Recruitment:


 As a conscious focus of the organization to nurture high potential
talents by providing them suitable career growth opportunities
within the organization, efforts would always be made to fill in
specific vacancies from its existing human resource pool.

 The entire process would be done through Internal Job Posting


(IJP) and communication including the job profile, candidate profile,
eligibility (who can apply), application deadline etc. would be made
available by HR.

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RAMSONS PERFUMES PVT LTD.
 Employees possessing necessary skills, knowledge, and experience
matching those required for the job may apply through the
appropriate communication channels as prescribed in the IJP.
IV. Recruitment Sources:
To ensure a steady in-flow of quality candidates for all the existing
vacant positions, with an aim to select the best within a stringent
recruitment deadline, HR would always focus to develop a robust
database of CVs searched from the following sources –
 Existing CV database (Created & maintained by HR).

 Online Advertisement –

On Official Website of Ramsons

 Advertising on online Job Portals:

Naukri/Job Hai/Indeed/WorkIndia/LinkedIn

 Placement Consultants.

 Word of mouth and employee reference.

VI. RECRUITMENT PROCEDURE

Candidate Meet to the HR department.


HR must provide all required forms to candidate like Form for personal, academic,
and Experience detail etc. ( Employee Details Form & Interview Questionnaire)
For the recruitment of regular employees, the Selection Committee shall consist of
at least three members. Composition & procedure for various levels is given below:

Grade M-I, M-II & M-III

M-I: Fresher & Operation Level Officer


M-II: Executive
M-III: Sr. Executive / Sr. Officer / Head

a. Representative from department. - HOD


b. One more technical / relevant person. – Team Leader
c. HRM Representative. -

Unit HRM will take an aptitude & technical test of the candidate prior to the
interview as per the procedure.

The committee will test the suitability of the candidate and award marks in the
interview evaluation form, which will decide the ranking. Shortlisted candidates will
be finally interviewed and approved by the Director.
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RAMSONS PERFUMES PVT LTD.

Grade M-IV

For recruitment of Head & above level, candidates to be interviewed by CFO /CEO/
Director.

After selection of incumbent an offer letter will be given, Before giving offer letter
background and reference must have to check.

Before offering employment to the candidate, the compensation part should be


discussed in detail with him. He should be clearly told about his CTC (Cost to
Company), which includes ESI, PF, Gratuity All allowances etc. as applicable to the
level of candidate.

After joining, each employee will be issued an Appointment Letter T+2 days.

ALL PREVIOUS JOB, PAST SALARY, AND EDUCATION CHECKING

All Previous job, previous salary detail, Education detail and Reference checking
shall be done for all the new joiners in staff category.

For Grade M-IV and above confidential reference checking (without affecting
his/her present employment) will be done by respective HRM before giving offer
letter to the selected candidate.

Any employee giving a wrong declaration about experience, qualification, salary, etc.
will be viewed seriously and his services may be terminated.

GENERAL POINTS RELATED TO RECRUITMENT

In the case of a new recruitment a person who has any direct blood relation in any
of the units would not be considered. In the event such recruitment is done, it
should have written approval of the Director or G.M. and direct relation not to work
in the same unit.

LIST OF DIRECT BLOOD RELATIONS IS AS UNDER:

Father
Mother
Wife/husband
Brother
Sister
Son
Daughter
Brother’s wife
Sister’s husband
Son’s wife
Daughter’s husband

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RAMSONS PERFUMES PVT LTD.

RECRUITMENT - STAFF
PURPOSE
To streamline the procedure of the recruitment in the .
SCOPE
This policy is applicable to all the units of RAMSONS PERFUMES PVT LTD.
POLICY
RAMSONS PERFUMES PVT LTD is a running organization and adequate
manpower is in position in all departments. Therefore, as a policy we should plan
recruitment of freshly qualified people at certain defined induction levels only.
Except for a few critical / specialized positions, as a policy, we should restrict
recruitment of experienced persons. Advantages of this policy are:

a) Fresh qualified persons can be groomed / trained to match with the


Organizational culture and requirements.
b) Except for the initial two to three years, such induction helps in
keeping the wage bill under control.
c) Existing employees feel motivated – don’t have the threat of senior
positions being grabbed by outsiders.
d) Creativity in the organization increases with regular infusion of
young blood in the Organization.
e) Average age of employees in the Organization remains under
control.
Based on the turnover data of employees, we shall plan recruitment as a
combination of fresh pass outs and also experienced persons.

HR Head can approve vacancies against replacement as per recruitment policy.


Any new vacancy has to be approved by the Directors only.
Unit HRM to plan and execute recruitment according to the requirement.
INDUCTION TRAINING

It is mandatory that any employee recruited will have to first undergo induction
training before he / she is posted to the parent department. The inputs during
induction training will include following:

HR department will organize the orientation/ induction program for the


purpose of the smooth induction of the new employee[s] in the
organization.

Objective: To enable new employee to become familiar with excel square


its vision, value statement and procedures. The objectives of Induction
program are following:

 To familiarize new employees with the Company and its people


and the prevailing systems and procedures.

Page 15 of 59
RAMSONS PERFUMES PVT LTD.
 To make a new recruit comfortable in the organization.
 To provide description of the career path within the
organization
 To articulate performance expectations from the employees
 Introduction to department heads and the organization
structure.
 To tell you about expected behavior and office conduct.
 To inform you about generic information on Software Industry.
 Induction into the overall department /functions by discussions
with all the Dept. Heads

Generally. Induction program will be of one full day but may be extended as
per the needs of the program and will be coordinated by Human Resources
Dept. And the respective Department Head.
Induction Checklist Form

PERSONAL INFORMATION
NAME

DEPARTMENT

MANAGER

PLEASE CHECK THE FOLLOWING BOXES ONCE THE INFORMATION


HAS BEEN PROVIDED TO YOU
YOUR JOB: THE COMPANY:

ROLE & MISSION STATEMENT


ROLE OF DEPARTMENT COMPANY OBJECTIVES
TRAINING HEALTH & SAFETY
PENSION SCHEME FIRST AID
WEEKLY HOURS ACCIDENT PROCEDURE
HOLIDAY PROCEDURE OFFICE FACILITIES
SICKNESS PROCEDURE WORKING POLICY
DISCIPLINARY FIRE PROCEDURES

DECLARATION
I CONFIRM THAT THE ABOVE ITEMS I CONFIRM THAT THE ABOVE ITEMS
HAVE BEEN FULLY EXPLAINED TO HAVE BEEN PROVIDED BY THE
ME UNDERSIGNED

____________________________________ ____________________________________
EMPLOYEE’S SIGNATURE SUPERVISOR’S SIGNATURE

___________________________________ ___________________________________
DATE DATE

********

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RAMSONS PERFUMES PVT LTD.

CONTRACT OPERATOR/ HELPER

PURPOSE

To define the contract Skill / Unskilled persons.

SCOPE

The policy is applicable to all the units of RAMSONS PERFUMES PVT LTD .

POLICY

Contractor Manpower to be engaged as per Contract Labour Act. but as a


preclusion we follow below procedure:

PROCEDURE:

a) Contract supervisors must come with their candidate.


b) Gate people must inform the HR department.
c) Factory Head must take basic interview of the person/ candidate.
d) If candidate select, Contractor should provide the details of KYC towards
HRD by Same day.
e) Aadhar Card is compulsory for all workers. Aadhaar card check on:
https://uidai.gov.in/en/
f) Pan card checking on:
https://incometaxindiaefiling.gov.in/e-Filing/Services/KnowYourPan
Link.html
g) Print online copy and file with form.
h) HR must file the form.
i) HR does not recruit candidates / workers if online details do not match.

Page 17 of 59
RAMSONS PERFUMES PVT LTD.
CONTRACTOR’S RESPONSIBILITY

Valid registration number of the contractor from the labour department.

The Contractor should have valid Registration license, under Contract Labour Act,
PF Act, ESI Act and GST.

There must be a valid agreement between the Employer and the contractor.
The contractor shall be responsible for giving each employee personal and
professional detail who is engaged in the contract base.

Contractor payment on minimum wage basis through NEFT/Cheque. Every month


HRM has to check whether the Contractor has made the payment to his people and
has filed the statutory return. No bill will be paid without attaching PF, ESI, etc.
deposit challans of last month’s payment.

During Diwali, employees through contractor will be given sweets only.

********

Page 18 of 59
RAMSONS PERFUMES PVT LTD.
PROBATION/ASSESSMENT/CONFIRMATION
PROBATION

Period of probation: 6 Month

For The need to extend the probationary period beyond 6 months can only arise in
the case of an average or mediocre performer who needs to be given “another
chance”. Department Head may extend the probationary period up to the
maximum of three months at a time.

NOTICE PERIOD: For all probationary appointments the notice period should be
15-20 days.

TERMINATION OF SERVICES DURING THE PROBATIONARY PERIOD:


Performer who is not up to the mark must be dealt with care and concern such
that genuinely put in efforts are come up.

According to judicial rulings, since the probationary period is specified by the


Company, in fairness the probationer must be tried out for the full probationary
period.

Termination during the period of probation is legally contestable.

Please note, therefore, that if the unit wishes to terminate a probationary


appointment earlier than the normal 6 months, there must be a good reason to
justify this and a mere “opinion” will not be legally acceptable. A factual case must
be made out to show that the services of the probationer are unsuitable or against
the interests of the company and this must be recorded in the person’s file as
documentary evidence.

Should you have any doubt as to the suitability of a person at the time of
recruitment, you may initially take him on a temporary basis and later put him on
probation if he proves to be suitable.

ASSESSMENT
All probationary staff will be assessed as per the assessment form

Page 19 of 59
RAMSONS PERFUMES PVT LTD.
CONFIRMATION
No person shall be confirmed in service until his performance has been reviewed
and assessed in accordance with the assessment criteria.

No person will be confirmed in service unless it is shown that he fulfills the


requirements of the job. In the long run interests of the Company, it is better to
face short-term shortages of manpower than to build up inventories of human
deadwood.
Employees who are confirmed may be issued a confirmation letter and employees
whose probation period is to be extended; extension letter may be issued.

NOTICE PERIOD
After Confirmation notice period for Grade M-I/II/III will be one Month. However,
for appointments in the category of M-IV & above, the notice period will be two
months.

********

Page 20 of 59
RAMSONS PERFUMES PVT LTD.
FUNCTIONAL STRUCTURE

PURPOSE

To attract & retain better talents it is decided to have a flatter organization which
in turn gives more emphasis on functions / sub functions than conventional
designation hierarchy.

SCOPE

The policy is applicable to RAMSONS PERFUMES PVT LTD.

POLICY

By introducing this concept, an attempt is made to make organization flatter and


therefore, now, we have only 5 functional designations.

The following table shows the possible relationships amongst various Levels and
Designations.

DESIGNATIONS GRADE
CFO/CEO V
Manager / Assistant Manager/HOD VI
Executive / Sr. Executive/Team Leader III
Co-Ordinator/Officer / Sr. Officer II
Jr. Officer / Assistant I

************

Page 21 of 59
RAMSONS PERFUMES PVT LTD.
POLICY ON RE-INDUCTION / RE-RECRUITMENT OF
EMPLOYEES

 Employees are the best ambassadors of the organization even after they
leave. In today’s market conditions where professionals with the right skills
and attitude are scarce, it makes sense to rehire the ex-employees on a
selective basis. The company has the benefit of having known the
performance and cultural fitment in the organization.

 But there must be some guidelines, and some be included in the HRM policy
manual.

o GUIDELINES for RE-INDUCTION

 The former Employee may be considered for Re-induction in cases


where:

o He/she left on an amicable note.

o His/her past performance/rating of last 3 years, before leaving us


preferably be “very good” or above.

o Has settled his dues and has not breached the contract terms in
terms of confidentiality etc.

o He/she must have made valuable/good contributions in his/her


areas.

o He/she must now be considered as a good professional with high


competence.

o To watch out that he will not upset the internal equity or do not pay
him higher than others who have stayed with the organization.
Unless he has acquired a rare skill which others do not have.

o Therefore, the factors to be considered while Re-induction should


be:

o Past Performance

 Competence, and

 Expertise in certain areas.

 Need of the organization, to re-induct.

 The former employee must not have left/departed on bad note, to say
that; there was nothing adverse against him/her in terms of integrity,
discipline, behavior etc.
Page 22 of 59
RAMSONS PERFUMES PVT LTD.

o Re-induction must be against an existing approved vacancy. The


period of leaving should not be a major point. At any given point of
time, if the former Employee can do value addition, should be
considered for Re-induction.

o PROCEDURE

 Before making rehire decision a prior written approval on given format


from MD through Corporate HRM be obtained.

o If an employee rejoins, he/she will be re-recruited with a normal


average increment for the period based on his last ratings i.e. at a
level/grade he/she would have reached had he continued in the
organization.

 Such cases should be very limited and need based only, with justifiable
reasons. Re-induction should be in exceptional cases only.

********

Page 23 of 59
RAMSONS PERFUMES PVT LTD.

ADMINISTRATIVE
POLICIES

Page 24 of 59
RAMSONS PERFUMES PVT LTD.

ATTENDANCE PROCEDURE AND SYSTEM

PURPOSE

To streamline and regulate the attendance of all the employees in the company.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD .

PROCEDURE

Attendance for all categories of staff irrespective of level would be through a


formal procedure in the Muster Roll Register and punching system. All employees
are expected to sign this Muster Roll Register and Punch before reaching their
workplace in the morning while entering the office itself.

LATE COMING

Employees reporting after 10:05 am shall make an entry in a Late Coming


Register at the gate mentioning therein the time and date of their arrival and
should initial against their names.

Late comings five times in a month up to a maximum of 30 minutes is permitted.


Any late coming beyond five times in a month will be treated as absence for which
½ day leave for every late coming afterwards and will be deducted if due,
otherwise salary will be deducted. This norm is only a guideline and does not
entitle a staff member to have a right to come late.

LATE REPORTING ON DUTY ON ACCOUNT OF O.D.


Any employee going on official duty outside shall get permission from his
immediate superior mentioning the dates on which he will be out and get it
authorized by his sanctioning authority and submit to HRM Department for
attendance purpose.

Employees working on duty within the city will try to reach their places of work
back if the work is completed before the close of working hours and this
opportunity should not be converted for reducing working hours.

Employees going out during the working hours for whatever purpose, is also
required to complete his particulars in the Employee Out Going gate pass/Register.

The employee should give OD (for going out for official job/out of station duty/or
on duty to other units for whole day) slip to the HRM Department on prescribed
format on the previous working day duly signed by his/her immediate superior.
Page 25 of 59
RAMSONS PERFUMES PVT LTD.

If, due to some reason, the employee is not able to give OD slip on previous day he
should give OD slip duly approved immediately, when he reports on duty.

Employees, who are out for whole day for official work, need not sign in the
Muster Roll / need not punch in ESSL.

The concerned employee whosoever is on \ (Casual Leave/Sick Leave/P L/OD)


shall get his / her leave / OD slip, whichever is applicable, sanctioned and submit
the same on the very next day or before processing payroll, otherwise he / she will
be marked absent.

It is expected that all kinds of leaves should have prior approval in writing from
the appropriate authorities.

It is the responsibility of the employee to get his leave sanctioned from the
authorized person and submit the same to HRM Department.

The HRM Department shall treat all absences from duty unless authorized leave /
OD slip is obtained within the time frame as mentioned above.

SHORT LEAVE

Employees can go up to One hours for each occasion up to 2 times in a month any
time during the day after getting due sanction from their immediate superior. This
is not an entitlement or right to take short leave every month.

******

Page 26 of 59
RAMSONS PERFUMES PVT LTD.

LEAVE POLICY (INCLUDING TRAINEES)

PURPOSE

To define the Company’s policy on leave entitlement for all the employees.
To enable employees to take rest/recover in case of illness.
To enable employees to take leave in case of emergency/personal reasons.
To enable employees to take vacations.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD .

POLICY

All leave entitlements coincide with and determine for the Financial Year from 1st
April to 31st March.
Employees joining/leaving at any point during this period would get pro-rata
leave.
Individual employee leave records shall be maintained by the HRM Department.

ENTITLEMENT

CAUSAL LEAVE /PRIVILEGE LEAVE/SICK LEAVE

All the employees shall be entitled to 15 days Casual Leaves/Privilege Leaves/Sick


Leaves in a Financial Year.
If Employees successful confirmation period is in between 1st April to 15th April
shall be eligible for full entitlement of Casual Leaves/Privilege Leaves/Sick Leaves
for that year.
If the Employees Confirmation period is after the 15th of April will be credited
C.L./P.L./S.L. On Basis of Pro-rata.

In the case of a new joiner C.L./P.L./S.L. can be availed after completion of


Probation Period (6 Months).

A maximum of 7 days for planned leave can be availed in one spell.

Page 27 of 59
RAMSONS PERFUMES PVT LTD.
Planned Leave should be applied at least 15-30 days in advance in writing. In case
of any employee falling sick, shall arrange to send information to his superior at
the earliest but not later than 24 hours of his absence on account of S.L. and to
apply for the same in writing immediately on resuming duty.

In case of sickness for more than 3 days, the concerned employee must produce a
medical certificate either from a doctor or from a Registered Medical Practitioner.

Employees going on leave, not having any leave to their credit, should apply for
LWP and get it approved otherwise such leave will be treated as absenteeism.

********

Page 28 of 59
RAMSONS PERFUMES PVT LTD.

LEAVE CARDS

PURPOSE

To streamline the system of maintaining leave cards for employees.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD.

PROCEDURE
The company has provided leave cards to each employee.

For each employee a separate card will be prepared.

Leave availed by any employee shall be entered in the leave card as per the leave
policy of the Company.

Any employee availing the leave shall obtain the leave card from the HRM
Department and get his leave sanctioned from the sanctioning authority as per the
policy of the company and shall return the same to HRM Department.

Leave cards should be filled in and maintained very neatly.

We are preparing the monthly salary, leave cards should be checked, the leave
without pay or leave with pay be calculated and salary be paid accordingly.

Every financial year a new leave card will be issued, and the balance should be
carried forward in the new leave card and old leave card should be filed in the
respective Personal File.

The maintenance, checking, verification and issuing the new leave card will be the
responsibility of the HRM Department.

******

Page 29 of 59
RAMSONS PERFUMES PVT LTD.

OVER TIME/ EXTRA WORKING & COMPENSATORY OFF

PURPOSE
To compensate for the employees coming to work on off days / Holidays.

SCOPE

This policy is applicable for all employees of RAMSONS PERFUMES PVT LTD .

POLICY
EXTRA WORK & COMPENSATORY OFF

Staff employees who are not entitled to the overtime payments / cash benefits will be
eligible to compensatory off for the working on weekly off days and / or paid
holidays, at least for four hours or more. Such compensatory off is to be adjusted
within the same month.3

However, when an employee goes on tour on official duties. On a weekly off / paid holiday,
he will be eligible to claim / to receive compensatory off for such travel ONLY if he /she
goes out in the morning and returns the same evening.

In the case of overnight travel or over- night stay for which incidental expenses are
payable as per rules.

Management provide amount for lunch who are overstay for overtime as per below:

LATE SITTING FOR STAFF

Staff sitting late after closing office hours shall be served tea and snacks as per the
following policy:
Staff sitting late up to 6.30 p.m. will be entitled to only tea and snacks will be
served.
Staff sitting late from 8.00 p.m. & above fixed snacks allowance of Rs. ____/-
Staff staying late beyond 9.30 p.m. shall also be entitled to actual conveyance
expenses from office to residence as per the Travelling norms if the company
conveyance is not available.

********

Page 30 of 59
RAMSONS PERFUMES PVT LTD.

PERSONAL FILES MAINTENANCE

PURPOSE

To streamline the system of maintaining personal files of employees.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD.

PROCEDURE

There will be a separate personal file for each employee and the documents be
prepared as per the check list Maintain personal record index (Annexure-19)
All personal files of the employees shall be kept in a locker in the department wise.

********

Page 31 of 59
RAMSONS PERFUMES PVT LTD.

MINIMUM WAGES

ENTITLEMENT

No regular employee including contract manpower shall be paid less than the
minimum wage.

Regular employees including contract manpower shall be paid minimum wages as


applicable.

MINIMUM WAGE

It is the responsibility of the HRM Heads to have Up-to-date information of the


minimum wage applicable to the contract manpower working under their units.

Minimum wage should be change twice in a year of Helper / Contract un skill


manpower as per circular of Labour department.

REQUIRED BENEFITS:

Management must provide 2-time tea to each person including contract


manpower.

Management provides EPF contribution of 13.36% as per rule.

Management also provides ESIC @ 4.75% as per rule.

Provide all PPE as per requirement of work.

*******

Page 32 of 59
RAMSONS PERFUMES PVT LTD.
SALARY/WAGES DISTRIBUTION

PURPOSE

This procedure has been laid down to streamline the system of distribution of the
salary/wages in the Unit.

SCOPE

This procedure is applicable to RAMSONS PERFUMES PVT LTD .

PROCEDURE

The following procedure is laid down for distributing the salary /wages.

All Employee will get their salary/wages bank transfer on 10th of every month.

All Employees will get their salary slips after salary transfer.

In the case of holiday, weekly off on the above-mentioned date, the salary will be
distributed a day before the date of holiday.

*******

Page 33 of 59
RAMSONS PERFUMES PVT LTD.

EMPLOYEES PROVIDENT FUND SCHEME

Employees will be covered under the Employee’s PF and Miscellaneous Provisions


Act 1952 and Employee’s Family Pension Scheme, 1971 and the rules framed there
under.

Employee’s contribution i.e. 12% of the basic salary (Max. Limit of Basic salary is
Rs. 15000/- or as per PF Act) which will be deducted from the employee’s salary as
well as the employer’s contribution i.e. 12% of the basic salary (Max. Limit of
Basic salary is Rs. 15000/-) shall be deposited in the individual’s P.F. account as
per the above said Act.

All employees shall be covered under the act from the very first day of joining the
Organization.

*******

Page 34 of 59
RAMSONS PERFUMES PVT LTD.

EMPLOYEES STATE INSURANCE SCHEME

Employees will be covered under ESI as per ESI Act 1948. The eligibility criteria
will be effective as per the salary limit notified by ESIC. [present salary limit is Rs.
21000/- gross]

The employer’s contribution is 4.25% of the salary and the employee’s


contribution towards ESI is 0.75% of the salary as per the above said Act.

*******

Page 35 of 59
RAMSONS PERFUMES PVT LTD.
VISITING CARDS

The company has standardized the visiting cards, the size of cards shall be as
follows:

LENGTH :
WIDTH :
BORDER :

ENTITLEMENT:

All the visiting cards will be printed as per the size mentioned above.

Grade VI and the above category of employees shall be entitled to have the visiting
card in the company’s standardized prescribed design at the cost of the company.

In a few of the cases Grade III may also be required to have the visiting cards, they
may also have the visiting cards on need basis and HOD is authorized to approve
the same on case-to-case basis.

The visiting card will be provided if needed only through the HRM department.

Nobody has got the right to get the visiting cards printed neither on his own
expenses nor company’s expenses from outside and for a person more than one
type of card will not be allowed.

********

Page 36 of 59
RAMSONS PERFUMES PVT LTD.

PERMANENT ITEM ISSUE

As and when any item is issued for official use to any employee, the record should

be maintained by the HRM department in his Personal file as well as Item Hand-

Over forms, where signature should be obtained to whomsoever it is issued.

As and when any employee who has been issued any item, leaves the company, a

signature should be obtained by the HRM department before clearing full and final

clearance form & will check the items issued to him as per the register and shall

see that these have been received back in proper condition.

*******

Page 37 of 59
RAMSONS PERFUMES PVT LTD.
SECURITY SYSTEM

Security people are available 24 hours in the factory.


Security gates shall be manned by a minimum of two security guards round the
clock in the factory. Minimum one security guard of our appointment during night
and day must be available in the Plant, even if the security is contracted outside.
The guards should be competent to read and write and be alert and be available at
all times at the gate.

The salient features of the system to be followed up by the person are as follows.
To maintain all the Register such as:

a) Incoming Material Register


b) Outgoing Material Register
c) Returnable Material Register
d) Visitors Entry Register
e) Employees Attendance Register
f) Employees Out going gate-pass Register

The security man at gate should see that the columns are neatly filled in and all the
guidelines mentioned below are strictly followed.

In case of any problem, he should contact the HRM department immediately.


To always check and monitor the entries of men and material in proper register
and with proper identity (affixing rubber stamp, fill entry, etc.). It is expected that
he does not permit any stranger who is not able to express his identity or any
person who is an ex-employee and has been separated from the company’s Roll for
organizational reasons or currently in employment with competitors. He should
also ensure that the men and material crossing the gate go in the right direction to
the right place (rather than loitering around).
Issuing visitors cards as per the policy of the company.
He should have his activities chart displayed in Hindi in his workplace and also
have the specimen signatures of the Authorized Signatories with Gate Pass signing
authority, emergency telephone nos. for communication at times of need.

He will check all the employees irrespective of the level at the time of exit as a
normal routine check. This activity has to be swift and thorough. Security guard
has to be polite while checking.

He shall keep vigil of any gathering in and around the factory premises and keep
the Factory head informed of his observations as to such gathering and the intent
of such gathering. However, this is a broad gambit of vigilance which a HRM man
should train a security guard. Since, it cannot be defined in individuals but is
legitimately an ongoing demand for a security guard.
Page 38 of 59
RAMSONS PERFUMES PVT LTD.

To guide the visitors as well as the employees to park their vehicles at the place
earmarked for such purposes. He should also ensure that there is no parking for
any vehicle close to the gate and no visitors’ vehicles will be allowed inside the
factory.
The Security Guard should guide the visitor so that he should directly go to the
reception area. He should ensure that no visitor goes to any other place except
Reception.
The Receptionist will enquire on intercom from concerned official whether she
should send him or not. The Receptionist should direct visitors to the concerned
official’s place and also ensure that visitors go to the concerned department only
and no other place.
Making rounds around the plant particularly after sunset.
Locking of all gates, doors and windows of office, shop floor etc. within the factory
premises.
Switching off/on lights and fans as and when required after/before factory/ office
hours.
Handle firefighting equipment & other emergency equipments.
Keep an overall idea/information about employee’s movement, which is against
the interest of the company.
Keep company’s officials informed of any irregularities as and when noticed.

The factory/office /stores etc. premises should be locked, and all the keys of the
various departments should be kept in a box placed at the security gate. This box
should be locked.

Other work: as per given JD to Security.

********

Page 39 of 59
RAMSONS PERFUMES PVT LTD.

CHECKING THE INCIDENCE OF DISLOYALTY TO COMPANY

It is the prime responsibility of the Departmental Head to constantly keep an eye


on the activities of his department and people. Those departments, where cash
purchases or dealing with outside parties is involved, regular audit/vigilance
should be done by Head of Department to identify such employees who indulge
into malpractices.

Company policy is very clear that any employee whose integrity is doubtful has to
leave the company immediately.

Whenever such an action is taken, the information is to be shared openly with all
employees. Depending on the gravity of the situation, an authorized person can
take the decision to put the information on the notice board. Certain cases where
adequate supporting data is available, authorized people can consider making a
Police Case.

Since the consequences are extreme, the Departmental Head must take utmost
precaution on the charges levied. It should not be based on hearsay but should
have adequate supporting information or data.

It may also be mentioned here that merely misappropriation of cash or seeking


favors from supplier or theft etc. are not the only cases of disloyalty to
organization. It also includes misuse of company property, giving wrong
information intentionally.

It is again reiterated that the prime responsibility for running the affairs of the
Department is with the Departmental Head. On case to case basis Authorized
person may nominate a senior person to go into the details and where it is
concluded that Department Head was also negligent – this will go in his personal
file also.

*******
Page 40 of 59
RAMSONS PERFUMES PVT LTD.

FACTORY VISIT OF VISITORS

PURPOSE

To regularize the visitors who come from outside to visit the Unit.

SCOPE

All visitors entering into the RAMSONS PERFUMES PVT LTD.

POLICY

Visitors will be issued a Visitor Card by the security department. After that he will
approach the reception.

The receptionist will contact the concerned person to whom the visitor wants to
meet, and receptionist will either call the employee at the reception or send the
visitor inside the office after getting confirmation from the employee.

The visitor shall display this card on his chest. On his return, he / she will have to
return the same to the security guard.

In case a visitor wishes to visit Shop Floor area. Permission from the Factory Head
will be required. Visitors to the Production department are not allowed.

********

Page 41 of 59
RAMSONS PERFUMES PVT LTD.

DELIGATION OF AUTHORITY

ITEM LEVEL OF AUTHORITY

Appointment Letter _______________

Warning Letter (After 3 Memo) __________________

Charge Sheet/Suspension Letter ______________________

Compliance of ESI, PF & Factory’s Act ___________________________


and other Govt. Authorities under
Labour laws (Returns & Forms)

Gate Pass for out-going _____________________________

Full & Final clearance of the employee ____________________________

Deduction of salary for unauthorized _______________________________


Leave /absence.

Discharge/Termination _____________________

Nominations for Training program (External):


- All Others HOD/HRM Head

Sanctioning leave Immediate Superior

Transfer ______________________

Annual Increments __________________

Final Approval of Annual Increment __________________

Promotion letters _______________________

*******

TRANSFER POLICY
Page 42 of 59
RAMSONS PERFUMES PVT LTD.

All the appointment letters, at all levels, in our consists of “transfer” Clause.

Transfer within same company: In RAMSONS PERFUMES PVT LTD , within same
company manpower could be considered for transfer from one location to another,
should such need arise the following methodology be followed:

The receiving division should have a vacancy, which will suit the incumbent’s
exposure and profile.

In case of transfer of employee, the Inter Unit Transfer Format will be filled in by
Transferring Department/Functional Head by giving details about employee
regarding his qualification, salary, level etc., reason of transfer, his present duties
and responsibilities, etc. in the format duly signed by authorized Person & will
send to the HRM department. Then the transferee HRM department will give its
comments and send the said format to the Unit where the transfer is to be affected
for the approval of their Unit Authorised person after getting the confirmation
from the concerned Authorised person. HRM will issue the transfer orders.

Transfer letters in writing shall be issued by the HRM Head after concluding the
date of transfer. It is desirable that the date of transfer should be first day of the
month to avoid administrative inconvenience. The HRM department should
parallel close the leave and other entitlements balance, like PF, Gratuity as of
transfer date and send the consolidated statement to the new division in two days
of the transfer along with the personal file.

For all retrial liabilities towards gratuity etc (wherever applicable) the closing
balances will be transferred to the new Company. And thereafter the new
Company will take care of these liabilities. The transferee company will complete
the formalities of transfer of Gratuity etc.

All Leaves & Advances/Loans will be balanced as on date of transfer to new


Company and thereafter-new company will take care of all future liabilities from
his/her original date of joining. The transferee company will provide all the details
to the transferred company.

For all purposes, his / her date of joining in our / first Company will prevail for
determining any seniority etc.

P.F. will be transferred to the new Company.

In all cases personal files etc. will be maintained at the new place only.

********

Page 43 of 59
RAMSONS PERFUMES PVT LTD.

Local Travel Policy

Following Conveyance rates will be applicable for local journeys undertaken


for official purpose:

Entitlement
Employee Category Own Conveyance Does not have own
Conveyance
CFO/CEO Reimbursement of Car expenses Taxi
as per specified rates

Manager and HOD Reimbursement of Two Wheeler Taxi/Cab/Auto


expenses as per specified rates
Co-Ordinator & Sr. Reimbursement of Two Wheeler Auto Rickshaw/Cab
Executive expenses as per specified rates with approval

Other Staff -do- Bus / Rickshaw

The Rate of the reimbursement for self-conveyance are as:

Other Cars Rs.4.50/-

Two-Wheeler Rs. 2.00/-

********

Page 44 of 59
RAMSONS PERFUMES PVT LTD.

WHISTLE BLOWER POLICY

PURPOSE

Sharing of concern areas observed by any employee.

SCOPE

This policy is applicable to all the employees of Ramsons Perfumes Pvt Ltd.

POLICY

An employee who observes an unethical or improper practice (not necessarily a


violation of law) shall be able to approach the Committee without necessarily informing
their supervisors.

The Company will ensure that such an employee, who approaches the Committee to
inform them of unethical or improper practices, if any, shall not be terminated unfairly.

The Company shall annually inform that it has not denied any employee access to its
Committee (in respect of matters involving alleged misconduct) and it has provided
protection to such employees called as “whistle blowers” from unfair termination and
other unfair or prejudicial employment practices.

The above affirmation shall form a part of the Director Report on Corporate Governance,
to be prepared along with the Annual Report.

********

Page 45 of 59
RAMSONS PERFUMES PVT LTD.
PAYMENT OF GRATUITY

Gratuity shall be payable to an employee as per the payment of Gratuity Act, 1972
on the completion of his/her employment after he/she has rendered continuous
service for not less than five years.

(a) On his superannuation, or


(b) On his retirement or
(c) Resignation, or
(d) On his death or
(e) Disablement due to accident or disease.

Provided that the completion of continuous service of five years shall not be
necessary where the termination of the employment of any employee is due to
death or disablement.

The present rate of Gratuity is maximum of Rs. ________________ Lacs.

********

Page 46 of 59
RAMSONS PERFUMES PVT LTD.
PROMOTION POLICY FOR STAFF

Promotion is a way of recognizing an employee's contribution to the company &

his ability to shoulder additional responsibilities. It also helps organizations to fill

higher level vacancies through internal resources. Through promotions, an

employee gets feedback that his contribution to organization is not going

unnoticed. Promotion leads to better / higher designation, which satisfies his /

her growth needs.

Promotion should always accompany additional / higher responsibility. Thus, four

factors would be considered:

i. Development of his Second in Command

ii. Potential / Capability to take higher responsibility.

iii. Performance in the existing level

iv. Experience i.e. a minimum period spent in the existing level.

Since performance is one of the key factors for determining eligibility of employees

for consideration for promotion. It is important to link performance rating with

promotion.

********

Page 47 of 59
RAMSONS PERFUMES PVT LTD.
SALARY ADVANCE

PURPOSE

An employee advance is cash assistance given to an employee while he/she is in


need of money due to unavoidable circumstances in his personal front. As a broad
guideline the following reasons may be observed under the gambit of exigencies:
Marriage. (Self, dependent brothers/ sisters/ daughter/son). Hospitalization of
self/ dependent family members.

Ceremonies in the house of specific nature cause due to death of any first line
family member.

Any other miscellaneous reason of grave nature/calamity that has caused a need
for cash assistance to the employee with which the immediate superior is satisfied
and has found the employee to be genuine and reasonable in his request.

SCOPE
This policy is applicable to RAMSONS PERFUMES PVT LTD.

POLICY
An advance can be granted to any employee who approaches in advance in the
prescribed form addressed to his immediate superior. The immediate superior
should put up with his recommendation to the approving authority clearly stating
his conclusive decision along with logic for such a decision.

A salary advance would mean an immediate need for cash for the employee for his
personal needs depending on his monthly salary due for logical reasons like his
proceeding on leave till the pay day etc. This amount shall be granted as an
advance, which shall, however, be adjusted against salary payable on the
immediate pay day succeeding such a payment.
Salary advance will be paid on the basis of working days. The same are given as
under, if,

A Working day are 25 & above will get 80% amount of his salary
B Working days are 20 to 24 will get 60% amount of his salary
C Working days are 15 to 19 will get 40% amount of his salary.

The authorities decide loan requests from employees, which comes from time to
time. However, it shall not become an entitlement of every employee to gain a
loan / advance from the company.

********

Page 48 of 59
RAMSONS PERFUMES PVT LTD.

FESTIVAL HOLIDAYS

The company has the policy of declaring 12 no. of festival holidays.


Following will be the standard festival holidays to be followed in all the units:

LIST OF HOLIDAYS

1.
01-Jan-2024 New Year
2.
26-Jan-2024 Republic Day
3.
25-Mar-2024 Holi
4.
09-Apr-2024 Gudi Padwa
5.
01-May-2024 Labour Day
6.
15-Aug-2024 Independence Day
7.
19-Aug-2024 Rakshabandhan
8.
27-Aug-2024 Janmashtami
9.
07-Sep-2024 Ganesh Chaturthi
10.
12-Oct-2024 Dusshera
11.
01-Nov-2024 Diwali
12.
02-Nov-2024 Diwali

LIST OF HOLIDAYS – Labors

1. 26-Jan-2024 Republic Day


2. 25-Mar-2024 Holi
3. 01-May-2024 Labour Day
4. 15-Aug-2024 Independence Day
5. 07-Sep-2024 Ganesh Chaturthi
6. 12-Oct-2024 Dasshera
7. 01-Nov-2024 Diwali

*******
Page 49 of 59
RAMSONS PERFUMES PVT LTD.

DIWALI - GIFTS & SWEETS

PROCEDURE FOR THE PURCHASE OF GIFTS / SWEETS & ITS DISTRIBUTION

The company has the policy to give gift to all the employees irrespective of level
including Temporary employees and drivers attached to employees. The
Employees through contractor will be given only sweets.

The cost of the gift should not exceed Rs. ___/- per employee

The sweets amounting to Rs. ____/- per employee to be distributed to all the
employees.

The items to be decided for distribution of gift to all the units will be decided by
the committee to be decided before Diwali.

The responsibility to purchase the gift rests with the committee.

Each Unit should submit the nos. of gifts at least 30 days in advance of the date of
the distribution.

The sweets shall also be decided by the above-said committee.

The cost of gifts/sweet shall be borne by each unit.

*******

Page 50 of 59
RAMSONS PERFUMES PVT LTD.

MOBILE POLICY

PURPOSE

To have fast & better communication within the.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD.

POLICY

Head & above category of Employees are eligible for cellphone. For other category
of employee’s cellphone may be provided depending on the nature of work i.e.
need to be in constant contact and mobility, with special approval of V.P.
Operation/Director/MD

The maximum price of the handset is limited to Rs. 12000/-

The Unit HRM Dept. is responsible for obtaining cellphone takeover form
(Annexure-34) and the same will be filed in the personal file of the user.

Employee can replace the handset once in two years, subject to handset is beyond
repair. The old handset will be returned to HRM dept.

In case mobile is lost or damaged by the user before 1 year, he will have to
purchase handset by himself and after two years he would be entitled for new
handset as per policy.

***********

Page 51 of 59
RAMSONS PERFUMES PVT LTD.

GROUP INSURANCE POLICY

PURPOSE

To take insurance cover for the employees under Accident Insurance Policy
To provide monetary benefit in case of accident

SCOPE

This policy is applicable for all the employees of RAMSONS PERFUMES PVT LTD
including those who are covered in the ESI scheme.

POLICY

The company will take the Group accident policy (Amount is depended on
Disability). The premium of the policy shall be borne by the company.

Processing of claims: Bills and claims of any employee should be submitted in


appropriate form with enclosure to HRM department for interface & conclusion
with Insurance company to result in reimbursement of claim. Any employee who
wish to make a claim should obtain a blank claim form from the HRM department
and intimation as to the accident should always be made to HRM as and when such
accident occurs.
The administration of this scheme is the responsibility of the HRM Department.

*********

Page 52 of 59
RAMSONS PERFUMES PVT LTD.

LAPTOP POLICY

PURPOSE

To meet the requirement of fast & better communication, employees may need to
use information and data readily available at all the times.

Laptops are required to be given to employees who need to move frequently for
official purposes.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD.

POLICY

Senior employees are required to move frequently and require information and
data easily available with them all the time. MD/Director / V.P. Operation shall be
decided entitlement for laptop, subject to their function require the same.

The configuration of Laptop will be finalized by Authorized person.

On issuing the laptop to employee, unit HRM to obtain company asset take over
form and the same will be filed in the personal file of the user.

As technology is changing fast, laptops are also required to be updated regularly. A


laptop can be replaced once in three years depending on the recommendation of
the department head. In such a case old laptop can be sold to the supplier in buy
back scheme.

********

Page 53 of 59
RAMSONS PERFUMES PVT LTD.
HEALTH CHECK UP
PURPOSE

For Medical checkup of all employees.

SCOPE

This policy is applicable to RAMSONS PERFUMES PVT LTD.

POLICY

HRM will identify Hospital & Scheme for medical Checkup.

HRM will co-ordinate the activity.

HRM will be responsible for the checkup of all employees i.e. company and
contractor’s employees also.

HR should maintain record (Annexure-36) of medical checkup with detail of each


employee.

HR should maintain record of pre- employment medical checkup.

*******

Page 54 of 59
RAMSONS PERFUMES PVT LTD.

RESIGNATION

Purpose and Scope

This policy sets out what an employee needs to do if s/he decides that s/he wants
to bring his/her employment with the unit to an end, for any reason.

Required Actions

An employee who decides to resign should normally provide his/her line manager
with formal, written notification of his/her intention to resign/retire giving the
minimum correct period of notice.

HOD shall be forwarded resign to HRM along with remarks.

HR will communicate with resigned employees and find out the reason for
resigning. HR also counsel’s employees if employees not ready to work then
forward resignation to V.P. Operation along with remarks.

Director or CFO/CEO will give approval.

After approval HR will issue a Resign acceptance/reliving letter.

HR will be issuing Experience letters after charge handover process as per policy
and full & final settlement as per policy.

*******

Page 55 of 59
RAMSONS PERFUMES PVT LTD.

CHARGE HANDOVER

PURPOSE

For proper delegation duties, companies’ item and documents to new employees.

SCOPE

This policy is applicable to resigned employees of RAMSONS PERFUMES PVT


LTD.

PROCESS

Unit property relating to an employee’s work should be returned on or before


their leaving date or last day on site as an employee if that is earlier. A non-
exhaustive list of items would include:

o Keys.

o ID card.

o mobile phone.

o computers, equipment, and documentation.

As per charge over format (Annexure -23)

*******

Page 56 of 59
RAMSONS PERFUMES PVT LTD.
FULL & FINAL SETTLEMENT

KEY POLICY-CLAUSE

For processing Full & Final Settlement, following aspects are thoroughly.
checked & calculated.
i. Years of Service more than FIVE YEARS for Gratuity Amount.
ii. Information in No Dues Clearance Form for any Loan Recovery or Salary
Payable.

Employee/ Trainee whose No Dues Clearance is not cleared due to various reasons
their Full & Final Settlement is kept pending. After clearing all the dues, his or her
Full & Final Settlement is processed.

In case an Employee/ Trainee wants to be relieved early before completion of his


or her specified Notice Period, Notice Pay is recovered from his or her Settlement
Amount. All legal dues as per the normal resignation are given to the Employee/
Trainee.

*******

Page 57 of 59
RAMSONS PERFUMES PVT LTD.
SEXUAL ABUSE POLICY

Purpose:

This organization prohibits and has zero tolerance for any.


Sexual abuse.

Procedure

Screening :
All potential employees and volunteers must undergo a comprehensive
background check before being allowed to work.

Training :
All employees and volunteers will be trained in what constitutes abuse and
molestation and how to respond.

Identification :
This organization monitors events, patterns or trends that can indicate abuse.

Reporting :
This organization will take all allegations of sexual abuse seriously and will
promptly and thoroughly investigate whether sexual abuse has taken place.

Investigation :
o It is this organization’s objective to conduct a fair and impartial
investigation.
o Every reasonable effort will be made to keep the matters involved in the
allegation as confidential as possible, while still allowing for a prompt and
thorough investigation.
o This organization will report the incident to the police as indicated.
o This organization will cooperate fully with any investigation conducted by
law enforcement or other regulatory agencies.

Protection :
All victims will be protected from harm during the investigation. o Remove the
alleged perpetrator from contact with all residents and staff, pending outcome of
the investigation.

Response :
Analysis of the occurrences will be conducted to determine what changes to
policies and procedures are needed, if any, to prevent further occurrences.

*******

Page 58 of 59
RAMSONS PERFUMES PVT LTD.

Page 59 of 59

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