User's Manual

TM

Automatic Water Exchange Module for

Narwal Freo Robot Vacuum and Mop

Automatic Water Exchange Module

WARNINGS
• To avoid water leakage, please use a dedicated pipe cutter and avoid bending the pipe.
• To avoid electric shocks, please connect the water supply BEFORE connecting the
electricity.
• Please ensure the self-test has been properly completed before using the module.

Product Components

Clean Water Tank Dirty Water Tank

Base Station Clean Water Inlet Pipe Dirty Water Outlet Pipe

Automatic Water Exchange Module 01

Package Contents

Main Unit

"VUPNBUJD
8BUFS
&YDIBOHF
.PEVMF  8BUFS
1JQF
"EBQUFS 

Standard Accessories

③ ④ ⑤

$MFBO
8BUFS
5KPJOU  $MFBO
8BUFS
'JMUFS
 &YQMPTJPOQSPPG
1JQF 

⑥ ⑦ ⑧ ⑨

$POUSPM
#PY  $MFBO
8BUFS
1JQF N %JSUZ
8BUFS
1JQF N %FDPSBUJWF
1JQF 

⑩ ⑪ ⑫ ⑬

8SFODI  $BCMF
PSHBOJ[FS  1JQF
DVUUFS 

Automatic Water Exchange Module 02

Instruction of the pipeline installation

Installing the water pipeline

Installation Environment
1. Ensure that the pipeline distance between the water supply and the base station is
≤19.7ft to ensure a reliable connection between them. At the same time, ensure that
the pipeline distance between the dirty water outlet and the base station is ≤19.7ft,
and the whole height of the dirty water pipe from the ground is ≤2.6ft to ensure smooth
drainage.
2. PT 1/2-14 should be used at the connection of the water supply. Otherwise, please
purchase a compatible adapter to obtain the desired size.
3. The pressure of the water supply should range from 0.14 MPa to 0.8 MPa. It is
recommended to add a booster pump when the pressure is below this value range or
add an extra pressure relief valve when the pressure is above this value range.
4. Do not use pipe valves prone to rusting or leakage at the water source to avoid water
leakage during operation.

Start using 03
Installing the clean water T-joint③ and explosion-proof pipe⑤
1. Turn off the water supply.
2. Locate the installation place and select the best installation option according to the
specific conditions. (Refer to the figure below)
3. Remove the faucet, angle valve, or other water supply joints with the wrench supplied.
4. Check whether the filter inside the T-joint is properly installed, and then install the
T-joint onto the water supply joint with the wrench.
5. Make sure that the filter④ is installed inside the clean water T-joint and it is on the side
where water enters the T-joint③.
6. Use the socket wrench on the explosion-proof pipe⑤ to tighten the clean water T-joint③.

Option ①: The female thread end is connected to the water supply, and the male thread end is installed with 1/2 dual-
female thread coupling and connected to the faucet.
Option ②: The female thread end is connected to the outlet pipe of the faucet, and the male thread end is connected
to the water fitting of the washing machine.

Installing the control box

1. Check that the filter is installed in the inlet pipe of the control box⑥.
2. Connect the other end of the explosion-proof pipe⑤ to the male thread end of the
control box⑥.
3. Use the socket wrench on the explosion-proof pipe⑤ to tighten it clockwise.

Start using 04
 Socket wrench

Filter

Control box

Solenoid valve cable

connector

Installing the automatic water exchange unit

1. Open the top lid of the base station 2. First, remove the cover of the pin and
and remove the dirty water tank and blowhole protection.
clean water tank.

Blowhole protection cover

Pin protection cover

3. Pry off the rear protection cover by 4. Insert the screwdriver into the inlet
with your hand or a screwdriver. pipe and outlet pipe of the base station
until the inner protection cover comes
out.

Protection cover

Start using 05
5. Place the automatic water exchange 6. Pack the spare parts into the base
module vertically into the base station station for further use.
along the rear panel to ensure proper
installation.

Installing the pipeline

1. Insert the clean water pipe firmly into 2. Determine the length of the dirty
the quick connector of the control box water pipe based on the position of
until the marker line disappears. (If the sewage outlet, and then cut off
the marker line is still visible, the clear the excess part of the pipe with the
water pipe is not installed properly.) pipe cutter. (Sewage discharge may be
affected if the pipeline is too long).

Marker line

3. Connect the other ends of the clean 4. Insert the adapter② into the base
water pipe⑦ and dirty water pipe⑧ to station until you hear a click. (Check
the corresponding adapters and insert the condition of the O-ring before
the pipes until the marker line cannot connecting. For your convenience,
be seen. moderately apply the neutral cleaning
liquid to the O-ring for lubrication
purposes)

Start using 06
5. Connect the solenoid valve cable 6. Use the cable clip to wrap the clean
of the control box to the back of the water pipe and dirty water pipe into the
base station.（Secure the dirty water storage pipe as illustrated, and cut off
pipe with a cable tie to prevent it from any excess parts of the storage pipe.
slipping out of the sewage outlet.）

Decorative pipe

Installation Self-test
1. Make sure the power supply is reliably 2. Swipe "—" down on the homepage to
connected and there is enough space access the drop-down setup menu.
around it.

3. Swipe to the "Automatic Water Change 4. After all checks are completed,
Self-test" function and click "Confirm" on the page displays "Automatic Water
the right to start the self-test. Change Completed". If there is any
abnormality, check the corresponding
position according to the on-screen
instructions.

Start using 07
Accessories Maintenance
Filter Maintenance
1. Turn off the water supply, and unscrew the explosion-proof pipe with a socket wrench in
the direction shown in the figure below.
2. Remove the filter from the connector of the control box, and rinse it with clean water.
3. Reinstall the filter. Tighten the explosion-proof pipe with the socket wrench to ensure it
is securely connected. Then open the clean water valve.

Filter Socket Wrench

Duckbill Valve Maintenance

1. Take out the drain cleaning stick under the top lid of the automatic water exchang module.
2. Press the button on the quick adapter to pull out the water pipe adapter.
3. Insert the drain cleaning stick in the outlet and out. Repeat it 3-5 times.
4. Reinstall the quick connector and the drain cleaning stick.

Water Pipe Adapter Drain Outlet Drain Cleaning Stick

Start using 08
Notes
Before installing/removing the automatic water exchange module, make sure that it is
off the power.

Specifications

Model：YJMA002 Dimensions： Weight: Color: white Maximum pressure of

335*110*260mm approx. 1.2 kg inlet water: 1.0 MPA

Error Codes and Prompts

If there is an error with the automatic water exchange unit, please check the error
code on the screen and the corresponding troubleshoot shown in the table below.

Base Station
Robot Voice
Error Code Touchscreen Solution
Prompt
Prompt

3000 Automatic water Automatic water 1. Check if the water supply is turned off.
exchange module exchange module 2. Check if the pipeline is damaged or
error. Scan the error. Scan the code leaking.
code for help. for help. 3. Check if the filter in the clean water
tank is blocked.

3001 Automatic water Automatic water Please contact the after-sales service.
exchange module exchange module
error. Scan the error. Scan the code
code for help. for help.

3002 Automatic water Automatic water 1. Check if the cleaning components are
exchange module exchange module blocked.
error. Scan the error. Scan the code 2. Check if the dirty water duckbill valve is
code for help. for help. completed closed.
3. Check if the pipeline is blocked (difficult
for the user to troubleshoot).
4. Check if the ventilation valve doesn't
work. (cannot be troubleshot by the user)

3003 Automatic water Automatic water Please contact the after-sales service.
exchange module exchange module
error. Scan the error. Scan the code
code for help. for help.

Start using 09
3004 No waterpipe No waterpipe 1. Check if the waterpipe control module
control module control module is correctly installed on the clean water
detected. detected. Reinstall pipe.
Reinstall it it properly. 2. Check if all valves of the clean water
properly. pipe are opened and the house's water
supply is enabled.
3. If the error persists, please contact the
after-sales service.

3005 Water spray Water spray system 1. Check if the clean water pipe is properly
system error. Scan error. Scan the code connected.
the code for help. for help. 2. Check if all valves of the clean water
pipe are opened and the house's water
supply is enabled.
3. If the error persists, please contact the
after-sales service.

3006 Automatic water Automatic water 1. Check if the cleaning components are
exchange module exchange module blocked.
error. Scan the error. Scan the code 2. Check if the dirty water duckbill valve is
code for help. for help. completed closed.
3. Check if the pipeline is blocked (difficult
for the user to troubleshoot).
4. Check if the ventilation valve doesn't
work (cannot be troubleshot by the user)

3007 Pumping system Automatic water Please contact the after-sales service.
error. Check the exchange module
quick connector. error. Scan the code
for help.

3008 Drainage system Automatic water 1. Please check if the dirty water pipe is
error. Check the exchange module bent or pressed by a heavy object.
dirty water pipe. error. Scan the code 2. Use the drain cleaning stick to dredge
for help. the duckbill valve in the quick connector.
3. If the error persists, please contact the
after-sales service.

Start using 10
Warranty Policy • for products purchased in the US only
IMPORTANT: Narwal offers a Limited Warranty which does not affect your statutory rights under
the laws relating to the sale of consumer products. This Limited Warranty only applies to Narwal
products you purchased in the United States (US) from Narwal or its authorized retailers for your
own use and not for resale.

Any updates to this Policy will be posted on Narwal.com and we encourage you to periodically
review this Policy to ensure you are familiar with the most current version. If there is any
inconsistency between this Policy on Narwal.com and any other documents included with or
relating to Narwal products, the latest version of this Policy on Narwal.com shall govern.

These Policies are available in other languages at Narwal.com. In the event of a conflict between
different translations of these terms, the English version shall prevail.

One (1) Year Limited Warranty

Under this Limited Warranty, Narwal warrants that each Narwal product that you purchase will
be free from material and workmanship defects under normal use in accordance with Narwal’s
published product materials during the period of one (1) year from the date of delivery (the
“Warranty Period”). Narwal’s published product materials include, but not limited to, user manuals,
specifications, in-app notifications, and service communications.

How to Obtain Warranty Service

If a product does not function as warranted during the warranty period, please contact us at
[email protected] or submit your request through Narwal.com. You will need to provide the
serial number of your Product and the original invoice or receipt showing the date of purchase and
all details of the Product for the after-sales service.

Please note that the warranty service is only available in the respective Narwal service regions
where you purchased your Narwal product.

What Will Narwal Do

If your request is received within the Warranty Period and the Product is found to have failed to
function as warranted, Narwal will, at our option:

• repair the Product using new or refurbished parts that are equivalent to new in performance and
reliability, or
• exchange the Product with a product that is new or which has been manufactured from new or
refurbished parts and is at least functionally equivalent to the original product, or
• exchange the Product with a product that is new and upgraded model which has at least
equivalent or upgraded function to the original product.

Where permitted by applicable laws, the Warranty Period will not be extended or updated or
otherwise affected by subsequent replacement, resale, repair or replacement of the product. Parts
repaired or replaced during the Warranty Period will be warranted for the remainder of the original
warranty period. The replaced or repaired product, as applicable, will be returned to you as soon as
it is commercially feasible. All parts of the product or other equipment that we replace will become
our property.

To resolve the problem, you understand that you may be required to deliver the product to Narwal
for further examination. We will arrange for repair or replacement service at no cost if the problem
falls under this Limited Warranty.（notice：If you have taken the products to regions outside the
US, we will not bear the international freight, transportation charge, customs and other costs of
transporting the relevant products to the US, and the above costs and related risks are borne by

Warranty Policy 11
you; Moreover, we are not responsible for sending the repaired or replaced products to regions
outside the US.) If it is found that the product is not covered by this Limited Warranty, we (and our
authorized service company) reserve the right to charge the cost of postage, labour and materials.
When repairing or replacing products, we may use new, equivalent to new or refurbished products
or parts.

WHAT’S NOT COVERED

Unless agreed in writing, the Limited Warranty will not apply if the defect(s) relate to:
(a) normal wear and tear (including, without limitation, wear and tear of batteries),
(b) defects caused by rough or inappropriate handling or use or damage caused by accident,
misuse, neglect, fire, water, lightning or other acts of nature,
(c) the fact that the battery has been short-circuited, if the seals of the battery enclosure or the
cells are broken or show evidence of tampering or if the battery has been used in equipment other
than those for which it has been specified,
(d) non-compliance with the Product instructions,
(e) willful or deliberate damage, neglect or negligence,
(f) use of spare parts or other replacement items (including consumables) which are not provided
or recommended by us,
(g) any alteration or modification to the Product which has been carried out by you or a third party
not authorized by us,
(h) any failure to adequately package the Product for transportation,
(i) extreme or external causes beyond our reasonable control including, but not limited to,
breakdowns, fluctuations, or interruptions in electric power, ISP (internet service provider) service,
or wireless networks,
(j) weak and/or inconsistent wireless signal strength in your home,
(k) any Product(s) purchased from unauthorized distributors.
This Limited Warranty does not apply to consumable items. Please find a list of such consumable
items at Narwal.com.
This Limited Warranty will be invalid if (a) the Product’s serial number has been removed, erased,
defaced, altered or is illegible in any way (as determined in our sole discretion), or (b) you are in
breach of the terms of this Limited Warranty or your contract with us.

LIMITATION OF LIABILITY
THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST NARWAL AND NARWAL’S SOLE
AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN YOUR PRODUCT. THIS LIMITED WARRANTY REPLACES
ALL OTHER NARWAL WARRANTIES AND LIABILITIES, WHETHER ORAL, WRITTEN, (NON-MANDATORY)
STATUTORY, CONTRACTUAL, IN TORT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, AND WHERE
PERMITTED BY APPLICABLE LAW TO THE MAXIMUM EXTENT, ANY IMPLIED CONDITIONS, WARRANTIES
OR OTHER TERMS AS TO SATISFACTORY QUALITY OR FITNESS FOR PURPOSE. HOWEVER, THIS LIMITED
WARRANTY SHALL NEITHER EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER THE
APPLICABLE NATIONAL LAWS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S) NARWAL DOES NOT ASSUME ANY LIABILITY
FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF
PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS
OF ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT LOSS OR DAMAGE,
CONSEQUENTIAL LOSS OR DAMAGE OR SPECIAL LOSS OR DAMAGE.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NARWAL’S LIABILITY SHALL BE LIMITED TO THE
PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY IN CASE OF GROSS
NEGLIGENCE OR INTENTIONAL MISCONDUCT OF NARWAL OR IN CASE OF DEATH OR PERSONAL INJURY
RESULTING FROM NARWAL’S PROVEN NEGLIGENCE.

Should you have any issue unsolved, do not hesitate to contact us at [email protected]

Warranty Policy 12
Warranty Policy • for products purchased in Canada only
IMPORTANT:Narwal offers a Limited Warranty which does not affect your statutory rights under
the laws relating to the sale of consumer products. This Limited Warranty only applies to Narwal
products you purchased in Canada from Narwal or its authorized retailers for your own use and not
for resale.

Any updates to this Policy will be posted on Narwal.com and we encourage you to periodically
review this Policy to ensure you are familiar with the most current version. If there is any
inconsistency between this Policy on Narwal.com and any other documents included with or
relating to Narwal products, the latest version of this Policy on Narwal.com shall govern.

These Policies are available in other languages at Narwal.com. In the event of a conflict between
different translations of these terms, the English version shall prevail.

One (1) Year Limited Warranty

Under this Limited Warranty, Narwal warrants that each Narwal product that you purchase will
be free from material and workmanship defects under normal use in accordance with Narwal’s
published product materials during the period of one (1) year from the date of delivery (the
“Warranty Period”). Narwal’s published product materials include, but not limited to, user manuals,
specifications, in-app notifications, and service communications.

How to Obtain Warranty Service

If a product does not function as warranted during the warranty period, please contact us at
[email protected] or submit your request through Narwal.com. You will need to provide the
serial number of your Product and the original invoice or receipt showing the date of purchase and
all details of the Product for the after-sales service.

Please note that the warranty service is only available in the respective Narwal service regions
where you purchased your Narwal product.

What Will Narwal Do

If your request is received within the Warranty Period and the Product is found to have failed to
function as warranted, Narwal will, at our option:

• repair the Product using new or refurbished parts that are equivalent to new in performance and
reliability, or
• exchange the Product with a product that is new or which has been manufactured from new or
refurbished parts and is at least functionally equivalent to the original product, or
• exchange the Product with a product that is new and upgraded model which has at least
equivalent or upgraded function to the original product.

Where permitted by applicable laws, the Warranty Period will not be extended or updated or
otherwise affected by subsequent replacement, resale, repair or replacement of the product. Parts
repaired or replaced during the Warranty Period will be warranted for the remainder of the original
warranty period. The replaced or repaired product, as applicable, will be returned to you as soon as
it is commercially feasible. All parts of the product or other equipment that we replace will become
our property.

To resolve the problem, you understand that you may be required to deliver the product to Narwal
for further examination. We will arrange for repair or replacement service at no cost if the problem
falls under this Limited Warranty.(notice:If you have taken the products to regions outside
Canada, we will not bear the international freight, transportation charge, customs and other
costs of transporting the relevant products to Canada, and the above costs and related risks are

Warranty Policy 13
borne by you; Moreover, we are not responsible for sending the repaired or replaced products to
regions outside Canada.) If it is found that the product is not covered by this Limited Warranty, we
(and our authorized service company) reserve the right to charge the cost of postage, labour and
materials. When repairing or replacing products, we may use new, equivalent to new or refurbished
products or parts.

WHAT’S NOT COVERED

Unless agreed in writing, the Limited Warranty will not apply if the defect(s) relate to:
(a) normal wear and tear (including, without limitation, wear and tear of batteries),
(b) defects caused by rough or inappropriate handling or use or damage caused by accident,
misuse, neglect, fire, water, lightning or other acts of nature,
(c) the fact that the battery has been short-circuited, if the seals of the battery enclosure or the
cells are broken or show evidence of tampering or if the battery has been used in equipment other
than those for which it has been specified,
(d) non-compliance with the Product instructions,
(e) willful or deliberate damage, neglect or negligence,
(f) use of spare parts or other replacement items (including consumables) which are not provided
or recommended by us,
(g) any alteration or modification to the Product which has been carried out by you or a third party
not authorized by us,
(h) any failure to adequately package the Product for transportation,
(i) extreme or external causes beyond our reasonable control including, but not limited to,
breakdowns, fluctuations, or interruptions in electric power, ISP (internet service provider) service,
or wireless networks,
(j) weak and/or inconsistent wireless signal strength in your home,
(k) any Product(s) purchased from unauthorized distributors.
This Limited Warranty does not apply to consumable items. Please find a list of such consumable
items at Narwal.com.
This Limited Warranty will be invalid if (a) the Product’s serial number has been removed, erased,
defaced, altered or is illegible in any way (as determined in our sole discretion), or (b) you are in
breach of the terms of this Limited Warranty or your contract with us.

LIMITATION OF LIABILITY
THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST NARWAL AND NARWAL’S SOLE
AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN YOUR PRODUCT. THIS LIMITED WARRANTY REPLACES
ALL OTHER NARWAL WARRANTIES AND LIABILITIES, WHETHER ORAL, WRITTEN, (NON-MANDATORY)
STATUTORY, CONTRACTUAL, IN TORT OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, AND WHERE
PERMITTED BY APPLICABLE LAW TO THE MAXIMUM EXTENT, ANY IMPLIED CONDITIONS, WARRANTIES
OR OTHER TERMS AS TO SATISFACTORY QUALITY OR FITNESS FOR PURPOSE. HOWEVER, THIS LIMITED
WARRANTY SHALL NEITHER EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER THE
APPLICABLE NATIONAL LAWS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW(S) NARWAL DOES NOT ASSUME ANY LIABILITY
FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF
PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS
OF ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT LOSS OR DAMAGE,
CONSEQUENTIAL LOSS OR DAMAGE OR SPECIAL LOSS OR DAMAGE.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NARWAL’S LIABILITY SHALL BE LIMITED TO THE
PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY IN CASE OF GROSS
NEGLIGENCE OR INTENTIONAL MISCONDUCT OF NARWAL OR IN CASE OF DEATH OR PERSONAL INJURY
RESULTING FROM NARWAL’S PROVEN NEGLIGENCE.

Should you have any issue unsolved, do not hesitate to contact us at [email protected]

Warranty Policy 14
Product Warranty Card

User Name

Address

Phone No.

Product Name and

Model Model

Serial Number

Purchase Date

Maintenance records

Maintenance Fault Description and Maintenance Maintenance

Date part Replacement Center Engineer

Manufacturer:Yunjing Intelligence Innovation (Shenzhen) Co., Ltd.

Address:Room A2901, Yunzhongcheng, Building 1, Vanke Yuncheng
VI, Dashi 2nd Road, Xili Community, Xili Street, Nanshan District,
Shenzhen, Guangdong, China
Email:[email protected]