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This chapter is concerned with identifying the organizational architecture that international

businesses use to manage and direct their global operations.


First, the different elements of a firm’s organizational architecture must be internally consistent.
Second, the organizational architecture must match or fit the strategy of the firm-strategy and
architecture must be consistent.Large companies strategically changing to be more nimble and
innovative face this fit issue all the time.
Third, the strategy and architecture of the firm must not only be consistent with each other but
also make sense given the competitive conditions prevailing in the firm’s markets—strategy,
architecture, and competitive environment must all be consistent.Organizational architecture
refers to the totality of a firm’s organization, including formal organizational structure, control
systems and incentives, organizational culture, processes, and people.
1. The entirety of a company's structure, including its formal organizational structure,
incentives and control systems, procedures, culture, and personnel, is referred to as its
organizational architecture.
2. Three requirements must be met for superior enterprise profitability: the various
components of a firm's organizational architecture must be internally consistent, the
organizational architecture must match the firm's strategy, and the strategy and
architecture of the firm must be in line with the competitive conditions that exist in the
firm's markets.
3. Three aspects are referred to as organizational structure: the creation of integrating
mechanisms, the placement of decision-making duties within that structure (vertical
differentiation), and the official division of the organization into subunits (horizontal
differentiation).
4. The measurements used to assess how well managers are managing subunits and gauge
their performance are called control systems.
5. The tools used to promote proper employee conduct are referred to as incentives. Annual
bonus pay is a common kind of incentive for many employees. The performance
indicators used for output restrictions are typically tightly linked to incentives.
6. The way decisions are made and work is done inside an organization is referred to as its
processes. Within an organization, processes exist at many different levels. A company's
processes frequently incorporate its core capabilities or important skills. Effective and
efficient procedures can increase a product's value and reduce the expenses associated
with value generation.
7. A shared set of conventions and values among personnel is referred to as the
organization's culture.The behavior patterns or organizational style that new hires are
immediately urged to follow by their peers are an expression of values and norms.
8. For businesses pursuing distinct objectives to properly execute those goals, they must
adopt a separate architecture. Organizational architecture must be in line with the strategy
of the company, whether it is localization, globalization, internationalization, or
transnationalization.
9. All organizations have inertia, but many multinational corporations may find it more
challenging to adapt their architecture and strategy to new organizational realities due to
their complexity and worldwide reach. At the same time, it is more important than ever
for many multinational corporations to accomplish just that because of the trend toward
globalization in many industries.

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