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This chapter is concerned with identifying the organizational architecture that international
businesses use to manage and direct their global operations.
First, the different elements of a firm’s organizational architecture must be internally consistent. Second, the organizational architecture must match or fit the strategy of the firm-strategy and architecture must be consistent.Large companies strategically changing to be more nimble and innovative face this fit issue all the time. Third, the strategy and architecture of the firm must not only be consistent with each other but also make sense given the competitive conditions prevailing in the firm’s markets—strategy, architecture, and competitive environment must all be consistent.Organizational architecture refers to the totality of a firm’s organization, including formal organizational structure, control systems and incentives, organizational culture, processes, and people. 1. The entirety of a company's structure, including its formal organizational structure, incentives and control systems, procedures, culture, and personnel, is referred to as its organizational architecture. 2. Three requirements must be met for superior enterprise profitability: the various components of a firm's organizational architecture must be internally consistent, the organizational architecture must match the firm's strategy, and the strategy and architecture of the firm must be in line with the competitive conditions that exist in the firm's markets. 3. Three aspects are referred to as organizational structure: the creation of integrating mechanisms, the placement of decision-making duties within that structure (vertical differentiation), and the official division of the organization into subunits (horizontal differentiation). 4. The measurements used to assess how well managers are managing subunits and gauge their performance are called control systems. 5. The tools used to promote proper employee conduct are referred to as incentives. Annual bonus pay is a common kind of incentive for many employees. The performance indicators used for output restrictions are typically tightly linked to incentives. 6. The way decisions are made and work is done inside an organization is referred to as its processes. Within an organization, processes exist at many different levels. A company's processes frequently incorporate its core capabilities or important skills. Effective and efficient procedures can increase a product's value and reduce the expenses associated with value generation. 7. A shared set of conventions and values among personnel is referred to as the organization's culture.The behavior patterns or organizational style that new hires are immediately urged to follow by their peers are an expression of values and norms. 8. For businesses pursuing distinct objectives to properly execute those goals, they must adopt a separate architecture. Organizational architecture must be in line with the strategy of the company, whether it is localization, globalization, internationalization, or transnationalization. 9. All organizations have inertia, but many multinational corporations may find it more challenging to adapt their architecture and strategy to new organizational realities due to their complexity and worldwide reach. At the same time, it is more important than ever for many multinational corporations to accomplish just that because of the trend toward globalization in many industries.