STE MICROPROJECT Done
STE MICROPROJECT Done
MAHARASHTRA STATE
BOARD OF TECHNICAL EDUCATION
Certificate
(Only for individual micro project report)
MAHARASHTRA STATE
BOARD OF TECHNICAL EDUCATION
Certificate
(Only for Micro Project Group report )
Place: ……………
Date: ……………
Annexure – I
1.Efficiency: Automate the feedback collection process, reducing manual efforts and
improving response times.
2.User Engagement: Provide an easy-to-use platform where users can submit the
feedback at their convenience.
3.Data Management: Centralize feedback data for better organization, retrieval, and
analysis.
4.Improved Decision-Making: Enable organizations to quickly assess user due to the
satisfaction,identify issues, and implement improvements based on real-time
feedback.
5.Transparency: Allow users to track the status of their feedback and feel more
engaged with the process.
6.Customization: Enable tailored feedback forms based on different criteria (e.g.,
product, service, or department)
Examples of Impact:
a) E-commerce: Online feedback in platforms like Amazon and Yelp helps companies
maintain product quality and customer service standards. Recent advancements
include AI-powered suggestion systems based on customer reviews.
Education: In academia, online feedback systems have been linked to better course
design, improved student satisfaction, and enhanced learning outcomes, as noted by
Carless (2015).
Annexure – II
PART B – Micro-Project Report
1.0 Rationale
In this project, we are going to test an Online Feedback System using Software
Testing. The online feedback system is a web-based system that provides a way
for colleges to allow students to give feedback to staff online to improve their
teaching.Students are required to give feedback using one standard feedback
form. In our project,the security is also maintained by the result of feedback being
only visible to the authentic users. This project also includes a time portal. This
system helps teachers to improve their performance by analyzing the feedback
given by students. The above features will be tested using Software testing in
different techniques in this project. This system is not time- bound due to which
students will give monthly feedback.
a) Key Studies:
Education: Hattie and Timperley (2007) underscored the importance of feedback
in improving student learning. Online feedback systems, integrated into learning
management systems, have expanded the scale and scope of feedback collection,
making it easier for educators to respond to student needs.
Business: In customer service and product development, systems like Net
Promoter Score (NPS) and online review platforms (e.g., Amazon, Yelp) have
become indispensable tools. Research by Cheung and Thadani (2012) shows that
user-generated online feedback can influence consumer purchasing behavior.
1. Technological Integration:
Machine Learning: Automated feedback systems have been enhanced by machine
learning algorithms that analyze large datasets and provide insights. In education,
machine learning can identify patterns in student performance and generate
personalized feedback (Zhang & Litman, 2016).
Customer Feedback Systems: Many e-commerce platforms integrate AI to assess
customer satisfaction through sentiment analysis, categorizing feedback into positive,
neutral, or negative, as highlighted in research by Liu (2010).
1. Addressing Challenges:
Engagement Strategies: Research suggests that incorporating gamification and the
offering incentives can increase participation rates in feedback systems (Domínguez
et al., 2013). Providing users with feedback on how their input is used can also foster
higher engagement.
Combating Bias: Studies, like those by Mollick and Nanda (2016), propose the use of
semi-anonymous systems where some level of accountability is retained, reducing the
likelihood of extreme bias.
a) Education: Studies have demonstrated that universities using online feedback systems
report improved teaching quality, as instructors can quickly adapt based on student
suggestions (Nicol & Macfarlane-Dick, 2006).
b) E-commerce: In business, online customer reviews have become critical to brand
reputation and customer acquisition. A study by Luca (2011) found that a one-star
increase in a restaurant's Yelp rating leads to a 5-9% increase in revenue, indicating
the strong link between online feedback and business success.
b) Artificial Intelligence (AI) and Big Data: The integration of AI and big data analytics
into feedback systems enables deeper insights into user behaviors and preferences. AI-
driven sentiment analysis and text mining can quickly process and interpret vast
amounts of feedback, providing actionable recommendations (Bishop, 2017).
2. System Design
a) Frontend Design: Create wireframes and design the user interface (UI) for the
feedback submission and administration.
b) Backend Design: Design the system architecture, including database design to
store feedback data and logic for processing.
c) Technology Stack Selection:Choose appropriate technologies (e.g.,HTML/CSS/
JavaScript for frontend, PHP/Node.js for backend, MySQL for database).
3. Development
a) Frontend Development: Implement the user interface to allow users to submit
feedback and view feedback history.
b) Backend Development: Develop server-side logic for handling form submissions,
storing data, and providing admin access to view/manage feedback.
c) Database Implementation: Set up databases for storing feedback, user details, and
system logs.
4. Testing
a) Unit Testing: Test individual components to ensure each part (form submission,
data storage, etc.) works as expected.
b) Integration Testing: Test how different modules of the system work together.
c) User Acceptance Testing (UAT): Get feedback from a sample of users to verify
that the system meets their expectations.
5. Deployment
a) Deploy the feedback system on a server or cloud platform, ensuring it accessible
to users.
b) Set up backup and recovery protocols to maintain data integrity.
Tools Used:
1. Frontend: HTML, CSS, JavaScript, React/Angular.
2. Backend: PHP, Node.js, Python (Flask/Django).
3. Database: MySQL, PostgreSQL, or MongoDB.
4 .Version Control: Git for code management.
5. Testing Tools: Selenium, JUnit, manual testing.
4. Event Management
a) Attendee Feedback on Events: Event organizers can use the system to gather
feedback from participants regarding event logistics, speaker performance, content
quality, and overall experience. This data can be used to improve future events.
b) Post-Event Surveys: A feedback system can be used to collect feedback after an
event to measure success and pinpoint areas for improvement, helping organizers
enhance upcoming events.
5. Healthcare Sector
a) Patient Feedback on Healthcare Services: Hospitals and clinics can implement the
system to collect feedback from patients on the quality of care, staff behavior, wait
times, and overall experience. This can help healthcare providers improve service
delivery and patient satisfaction.
b) Doctor and Staff Reviews: Patients can provide feedback on their interactions with
doctors, nurses, and administrative staff, helping medical facilities monitor perform
and make necessary improvements.
9. Improved Customization:
Offer businesses more flexibility in customizing their feedback forms, including
adding multimedia, dynamic question generation, and multi-language support.
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Annexure – III
Teacher Evaluation Sheet
Name of Student: ………………………………………………………… Enrollment No. ……………………………………
Name of Programme………………………………………………… Semester: ………………………………………… Course
Title ……………………………………………………………….. Code:………………………………………………………………
6 Report Very short, poor Nearly sufficient Detailed, correct Very detailed,
Preparation quality sketches, and correct details and clear correct, clear
Details about about methods, description of description of
methods, material, methods, methods,
material, precautions and materials, materials,
precaution and conclusion, but precautions and precautions and
conclusions clarity is not there Conclusions. conclusions.
omitted, some in presentation. Sufficient Graphic Enough tables,
details are But not enough Description. charts and
wrong graphic sketches
description.
Note:
Every course teacher is expected to assign marks for group evolution for each group of students in first 3
columns as per rubrics & individual evaluation in 4TH column for each group of students as per rubrics
based on viva.
Signature………………………………………………………………………………
Date:………………………..