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    Saif CV 2020

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    easha14169

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    © All Rights Reserved
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    Saif CV 2020

    Uploaded by

    easha14169
    3 views3 pages

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    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    3 views3 pages

    Saif CV 2020

    Uploaded by

    easha14169

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Md.

    Saiful Islam
    Address: 129/A, Road-5,
    Mohammadi Housing Ltd,
    Mohammadpur, Dhaka-1207
    Mobile: +8801624986811
    E-mail: [email protected]

    Career Objective:
    To pursue a highly rewarding career, seeking for a job in challenging and healthy work
    environment where I can utilize my skills and knowledge efficiently for organizational growth.

    Academic Background:
    Name of the University/College Field of Passing CGPA
    Examination Study Year
    MBA Daffodil International Finance & 2013 2.98
    University Banking (without
    internship )
    B.Com(Hon’s) Daffodil International Finance & 2009 2.72 (Out of
    Banking
    University four)
    H.S.C Ideal College Science 2004 3.50

    S.S.C Motijheel Model High Science 2002 3.75


    School & College

    Skills or Competencies:
    Computer Skills: Experienced in MS Word, MS Excel, MS Power Point, cyber security, Email
    communication and Internet browsing.
    Language Skills: Proficient in speaking, reading, writing and listening in English
    and Bengali.
    Professional Skills:
    ● Effective listener and communicator
    ● Good problem solving and troubleshooting skills
    ● Ability to handle money and ability to remember details of transaction services
    ● Ability to follow instructions and procedures up to the tiniest detail
    ● Keen eye for detail and the drive to serve satisfactorily
    ● Must have good computer skills
    ● Planning and organizing skills
    ● Relationship building skills
    ● Negotiation skills Marketing and selling skills

    Work Experience:
    ● Currently working as Service Associate in the IT division Contact Centre of Midland Bank
    Ltd
    ● Worked as a Guest Service Executive at Brac Bank LTD

    Responsibilities handled are summarized below:

    o Handle transactions and answer customer queries


    o Decipher customer needs and offer the best solution based on proper company
    policies
    o Effectively communicate ideas, suggestions and answers
    o Refer customers to people who specialize with the type of problem or query they
    present
    o Complete complex money-related transactions
    o Offer upgrades and new banking services or products
    o Manage and update customer databases with notes for each customer

    Identity Expose:
    • Father’s name : Abu Daud Hyder
    • Mother’s name : Sahanaz Sultana
    • Permanent Address : Vill:Suzanogor, P.O: Suzanogor, P.S.: Suzanogor,
    District: Pabna.
    • Gender : Male
    • Date of Birth :9th May,1987
    • Marital Status : Married
    • Religion : Islam (Sunni)
    • Nationality : Bangladeshi
    Personality Strengths:
    • Strong interpersonal communication skills.
    • Able to sort priorities and routine tasks.
    • Optimistic, confident and friendly as a person.
    • Willing to learn and grow by accepting responsibilities of divers, magnitude and
    direction.
    • Able to work in under pressure.
    • As a man of honest, modest, sincere, strong determined and iron-will.
    • Challenging and self-motivated person.
    • Smart and good looking.

    References:
    Mir Md. Abu Sufean Md. Emdadul Islam
    Junior Assistant Vice President & Deputy Lecturer,
    Manager. Department of Banking, DU
    Shahjalal Islami Bank. Cell: 01554328765
    College Gate Branch. Email: [email protected]
    Cell : 01730712681 01552431852.
    Email : [email protected]

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