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Monitor MDM SaaS Part -1

You can use Operational Insights to view data processing analytics and monitoring statistics for
MDM SaaS.
You can use data processing analytics to assess the effectiveness of your investment in Informatica
by analyzing usage. You can use monitoring statistics to assess the health of your organization and
troubleshoot job failures. You can monitor various usage statistics such as the number of source
records, master records, and users.

Prerequisites to monitor MDM SaaS

The prerequisites to monitor MDM SaaS usage and jobs vary based on how you monitor MDM
SaaS. To access Operational Insights to monitor MDM SaaS usage and jobs, your user role
requires necessary permissions. To monitor MDM SaaS in a business application as a predefined
dashboard, you don’t require any additional permissions.
To provide monitoring access to a custom user role, perform the following steps:
1 In Administrator, click User Roles.

2 Select the custom user role for which you want to provide monitoring access.

The role details page appears.

3 From the Services list, select Operational Insights.

4 Click the Features tab.

5 Select Operational Insights - view.

6 From the Services list, select MDM Configuration.

7 Select Configuration and Authoring.

8 Click Save.

Monitor usage statistics for MDM SaaS

You can view a usage summary that shows the counts of source records, master records, and users. You can also
view the usage details consisting of source and master record counts grouped by business entity.
The Overview tab shows an overview of MDM SaaS usage statistics.
The following table describes the usage statistics that you can see in the Usage Summary panel of
the Overview tab:
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Usage Description
Statistic

Source The number of source records. The source records contribute to the master records. The number
Records doesn't include the records that the ingress job rejects.

Master The number of master records. A master record is the consolidated version of source records from
Records multiple external systems.

Users The number of users in the organization that you are monitoring.

The Usage Details panel on the Overview tab shows the source and master record counts by business entity.

Monitor MDM SaaS jobs

When you monitor MDM SaaS jobs, you can view a summary of jobs, and view all job instances and
job schedules. You can also view key metrics for each job type.
You can monitor the data that each job processes or compare the metrics of various jobs. For
example, you can compare the number of records processed by two or more ingress jobs to
determine the number of records that were imported from source systems.

View job summaries

You can view the number of jobs that ran successfully, have failed, are running, and are scheduled to run in
the next 24 hours on the job summary page. You can also view the top 5 jobs based on their run duration
and the number of records processed.

To view the summary of jobs, use the Overview tab of the MDM SaaS page. You can filter and view the job
summaries.

The following table describes the job filters:

Filter Description
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Job Type Filters the job details based on the selected job type.

Business Filters the job details based on the selected business application. The values depend on the business
Application applications that your organization subscribes to.

Asset Type Filters the job details based on the selected asset type.

Date and Time Filters the following job details based on the selected date and time range:
Range
 -The number of successful and failed jobs.
 -The top 5 jobs based on their run duration and the number of records processed.
You can choose to set a custom date and time range.

The specified data and time range don't affect the number of running and scheduled jobs. The job
summary page displays the number of running jobs and the number of jobs scheduled to run in the next
24 hours, irrespective of the applied filters.

The following image shows the Overview tab:

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View job instances and schedules

You can view a list of job instances and job schedules on the Jobs tab.

When you view the list of job instances and job schedules, you can monitor the status of jobs and which jobs
have schedules.

The following image shows the Jobs tab:

You can filter the list of jobs by job type or status. You can filter the list of job schedules by schedule name,
job name, or status. To specify a filter, click Filter, then click Add Filter and select the property to filter by.

View key job metrics

You can view key job metrics, such as the number of records processed, for ingress, egress, match, and merge jobs. To view
job metrics, use the Ingress, Egress, Match, and Merge tabs.

The following image shows the Ingress tab with key metrics of ingress jobs:
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You can view the status, start time, end time, duration, and metrics of a job. The metrics are specific to each job type. You
can also sort and filter the jobs.

The following table describes the job filters:

Filter Description

Status Filters the job details based on the selected job status.

Asset Type Filters the job details based on the selected asset type.

Asset Name Filters the job details based on the selected asset name. The values depend on the assets in your
organization.

Source System Filters the job details based on the selected source system for an ingress job. The values depend on the
source systems from which your organization gets data.

Date and Time Applicable to completed jobs. Filters the job details based on the selected date and time range.
Range
You can choose to set a custom date and time range.

You can also filter the jobs by job ID, status, start time, end time, duration, and metrics of a job. To specify a filter,
click Filter, then click Add Filter and select the property to filter by.

Ingress job metrics

You can analyze the ingress job metrics to determine the number of records that were imported from source systems.

The following table describes the metrics that you can view for an ingress job:

Metric Name Description

Total Records The total number of records that were processed.

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Success Records The number of records that were successfully imported.

Error Records The number of records that failed to import.

Egress job metrics

You can analyze the egress job metrics to determine the number of records that were exported from the Business 360 data
store to other external data sources.

The following table describes the metrics that you can view for an egress job:

Metric Name Description

Number of Exported Records The number of records that were successfully exported.

Match job metrics

You can analyze the match job metrics and decide whether to modify the match model configuration.

The following table describes the metrics that you can view for a match job:

Metric Name Description

Total Matched Records The number of records that were successfully matched.

Failed Matched Records The number of records that failed to match.

Record Pairs for Manual Merge The number of record pairs that require manual review.

Record Pairs for Automated Merge The number of record pairs that will automatically merge based on declarative
rules.
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Record Pairs for Machine Learning The number of record pairs that will automatically merge based on the machine
Model Match learning model.

Merge job metrics

You can analyze the merge job metrics to determine the number of record pairs and record pair groups that were created by
the job.

The following table describes the metrics that you can view for a merge job:

Metric Name Description

Total Record Pairs The number of record pairs that were successfully created by the job.

Number of Groups The number of record pair groups that were successfully created by the job.

View job performance

You can view the performance of a job in the Job Instances panel. You can view the number of records,
record pairs, or groups processed in a time interval of a job.

To view the performance of a job, in the Job Instances panel, hover over a job, then click More
Actions > View Job Performance. You can also view the performance of a job by clicking the job duration
link in the Duration (mins) column.

The following image shows the Job Performance window:

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Export jobs
You can export the list of jobs and the details of those jobs in the Job Instances panel to a CSV file.

The following table describes the export types and the corresponding task steps:

Export Type Task

All jobs Click None Selected > Select All, then click All Selected > Export.

All jobs on a page Click None Selected > Select All On This Page, then click All Selected > Export.

Selected jobs Click [Number of jobs selected] Selected > Export.

Compare jobs
You can compare two to five jobs and view their key metrics in a bar chart, line chart, or table. The key
metrics vary based on the type of jobs.

For example, you can compare the success records between two ingress jobs or the number of record pairs
that require manual review between two match jobs.

To compare jobs, select two to five jobs in the Job Instances panel, then click Compare.

The following image shows the Compare Jobs panel:

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