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Bus Reservation Case Study Expanded

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31 views4 pages

Bus Reservation Case Study Expanded

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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Bus Reservation Ticket System - Comprehensive Case Study

1. Introduction and Problem Statement

The Bus Reservation Ticket System is designed to automate the process of booking, managing, and tracking bus

reservations. The main problems addressed by this system are the inefficiencies in manual booking, lack of real-time

schedule updates, and limited payment options. This system aims to provide a seamless experience for users and

administrators, ensuring easy access to schedules, quick booking, and efficient management.

2. Detailed Process Model Explanation

The Iterative Model is selected due to its flexibility in accommodating changing requirements. The system development

is broken down into small, manageable iterations, each adding new functionality or refining existing features. This model

allows for continuous feedback and improvements, making it ideal for evolving systems where user needs and market

conditions may change.

3. Comprehensive Software Requirements Specification (SRS)

Functional Requirements:

- Users can register, log in, search for buses, book seats, and cancel reservations.

- The system will enable users to view bus schedules and select seats.

- Administrators can add, update, and delete bus schedules, view bookings, and manage user data.

- Payment gateway integration for secure online transactions.

Non-Functional Requirements:

- Response time should not exceed 2-3 seconds for most actions.

- The system should ensure secure data transmission using encryption protocols.

- The user interface should be intuitive and support different screen sizes.
User Interface Requirements:

- The system should have a clean, user-friendly interface for easy navigation.

- Mobile-friendly interface to support users on the go.

4. Diagrams

a. Use Case Diagram & User Stories

Use Case Diagram:

The diagram represents the main interactions:

- User registration and login.

- Searching for buses based on location, date, and time.

- Booking and canceling reservations.

- Payment processing for bookings.

- Admin functionalities to manage schedules and bookings.

User Stories:

- As a user, I want to book a bus ticket online so that I can travel easily.

- As a user, I want to cancel a booking to get a refund if I can't travel.

- As an admin, I want to update the bus schedules so users can see the latest timings.

b. Class Diagram

The Class Diagram outlines entities such as User, Bus, Reservation, Payment, and Admin with their relationships.

c. Activity Diagram

The Activity Diagram shows the sequence of operations, including:

- Logging in and searching for a bus.

- Selecting seats and proceeding to payment.

- Booking confirmation.
- Cancellation and refund processes.

d. Data Flow Diagram (DFD), Data Dictionary, Process Specification

Data Flow Diagram (DFD):

The DFD illustrates how data flows between the user interface, the reservation system, and external services like the

payment gateway.

Data Dictionary:

Defines key data entities such as UserID, BusID, ReservationID, PaymentID.

Process Specification:

Describes how processes such as Booking, Payment, and Schedule Management are executed.

5. Challenges and Lessons Learned

Challenges:

- Ensuring real-time updates to schedules and availability.

- Managing secure online transactions for payment.

- Scaling the system to handle a high number of concurrent users.

Lessons Learned:

- Regular feedback loops are crucial for iterative development.

- Security protocols must be robust to protect sensitive data.

- User experience improvements should be based on actual user feedback.

6. Conclusion and Future Enhancements

The Bus Reservation Ticket System provides a reliable platform for managing bus bookings. Future enhancements

could include AI-based seat recommendations, support for multiple payment gateways, and integration with third-party
services like hotels and car rentals for complete travel packages.

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