BVMS licensing White Paper

Author: Hepting Manuel (BT-VS/XSW-AIA)

Date: 27 May, 2021
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1 Introduction 3
2 Document history 4
3 BVMS product editions 5
4 BVMS license types 6
5 BVMS activation overview 7
6 BVMS activation rules 8
7 BVMS initial license activation 9
8 BVMS expansion activation 16
9 BVMS free of charge license activation 22
10 BVMS emergency licenses 27
11 BVMS initial Software Assurance PRO order process 29
12 How to order Software Assurance PRO for your system 31
13 Remote Portal partial software order ID activation 33
14 Remote Portal handover software license ID to end user 38
15 Remote Portal user management in Remote Portal 39

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1 Introduction
This technical note describes license information for the Bosch Video Management System. The document explains the
different types of licenses, the basic rules of the license activation and how to activate licenses for the BVMS system.

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2 Document history

Date Version Changes

2021-05-20 Version 1.0 Initial White Paper BVMS licensing

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3 BVMS product editions

BVMS offers four different types of product editions:
• BVMS Viewer
• BVMS Lite
• BVMS Plus
• BVMS Professional

BVMS Viewer and BVMS Professional are Software Only products. You can not use them on Bosch DIVAR IP units.
BVMS Lite and BVMS Plus can be used on Bosch DIVAR IP units or as Software only products on any other hardware.

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4 BVMS license types

There are different types of licenses available for every product edition. The product editions have a base package each,
expansion licenses, and some also have optional features.

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5 BVMS activation overview

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6 BVMS activation rules

During the license activation process, the authorization to use the ordered software products is linked to the hardware on
which the software is installed. The hardware is identified by the "fingerprint" of the system. During the license activation
process certain system attributes are defined and stored based on the fingerprint of the system. The activation process
defines the start date of the software assurance period, the product family and the product edition of the system.

During the activation process, the Remote Portal checks certain conditions to make sure that only activation files that fit to
the installation are generated:
• You can activate only one base package on a fingerprint.
For example, you can activate a BVMS Plus base product or a BVMS Professional base product on a fingerprint.
The Remote Portal would reject a second base package activation.
• You can activate only expansion products from the same product edition on the fingerprint.
For example, if a base package of the BVMS Plus edition is activated on the fingerprint, you can activate only
expansions of the product edition Plus on this fingerprint.
• If the maximum system limit is reached, further expansion are not allowed.
For example, the BVMS Plus edition has a maximum limit of 256 channels. You can not activate more than 256
channels if the BVMS Plus base package is activated on a fingerprint.
BVMS Quick Selection Guide
• You can only activate DIVAR IP specific base packages, if the BVMS software is running on a DIVAR IP unit.

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7 BVMS initial license activation

Introduction
This section describes the initial license activation process of BVMS licenses.
Follow these steps:
• Collect system info file from the BVMS system
• Claim ownership of the software order ID in the Remote Portal
• Activate the software order ID with the system info file in Remote Portal and download the activation file
• Add the activation file to the BVMS system to enable the software
How to get started
Open your BVMS Configuration Client application and sign in with the BVMS administrator user account.
After you successfully logged in, you see the following BVMS message. It tells you that the system is currently running in
an unregistered mode and that you have to activate your license package.

Directly click on OK. Since you want to initially activate a license, the license status is “not activated”.

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Activate a license

To obtain an active license you need to execute the following steps:

Step 1: Click Add... to enter the Add license dialog

Step 2: Save your system info to a file

Click the Save button and a file with the system info is created. Safe the system info file on your computer.
Note: If you do not have internet access on the computer where your BVMS application is installed, transfer the system
info file to a computer with internet connection.

Step 3: Go to remote.boschsecurity.com to generate your activation file

Click the link and the Bosch Remote Portal website displays. You can either sign up or login in case you already have a
user account.

In case of an initial user account creation, please click Sign Up, fill in the required information and select the terms of
agreement check boxes. After your account is successfully created, you can login to the Bosch Remote Portal.

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Step 4: Follow the instructions on remote.boschsecurity.com/softwarelicensing to generate your activation file by

uploading your system info.
Click the link in Step 3 or directly go to the Software Licensing tab in the Remote Portal toolbar. The following screen
displays:

Step 5: Claim the ownership of the software order ID in Remote Portal

The software order ID can be obtained by placing a software order or by a upgrading a license from the Bosch Software
License Manager System.
In order to claim the ownership of the software order ID, click Claim Software Order in the bottom right corner of the
display. The Claim Software Order window displays. Click Claim.

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Step 6: Activate a license

In order to activate a license, click Activate License in the bottom right corner of the display. The Activate License
window opens. Upload the system info file that you saved earlier and fill in the required information.

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Select the base package to activate it:

Select the expansion licenses and the quantity to activate them:

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Step 7: Download your activation file and make it accessible to the BVMS computer
After you successfully added your license, you will see the following license dashboard in the Remote Portal. Click
Download to download the activation file and save it on your computer.
Note: If your BVMS application is not installed on the same computer where your activation file is saved, transfer the
activation file to the computer with the BVMS application.

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Step 8: Upload the generated activation file

Go back to your BVMS application and click the Open button under STEP 5 to upload your activation file. After
successfully uploading your activation file, the license status changes to “activated” and your license information displays.

Now you can start using the full potential of your BVMS application and configure your system by adding cameras, for
example.

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8 BVMS expansion activation

Introduction
This section describes the expansion license activation.
With an expansion license activation you can increase the number of supported devices or unlock certain functions.
The expansion license activation follows a similiar process as the inital license activation:
• Claim ownership of the software order ID in the Remote Portal
• Collect system info file from the BVMS system
• Activate the software order ID with the system info file in Remote Portal and download the activation file
• Add the activation file to the BVMS system to enable the software
How to get started
Open your BVMS Configuration Client application and sign in with the BVMS administrator user account.
After you successfully logged in, you see the following BVMS message. It tells you that the system is currently running in
an unregistered mode and that you have to activate your license package.

Directly click on OK. Since you want to initially activate a license, the license status is “not activated”.

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Activate a license

To obtain an active license you need to execute the following steps:

Step 1: Click Add... to enter the Add license dialog

Step 2: Save your system info to a file

Click the Save button and a file with the system info is created. Safe the system info file on your computer.
Note: If you do not have internet access on the computer where your BVMS application is installed, transfer the system
info file to a computer with internet connection.

Step 3: Go to remote.boschsecurity.com to generate your activation file

Click the link and the Bosch Remote Portal website displays. You can either sign up or login in case you already have a
user account.

In case of an initial user account creation, please click Sign Up, fill in the required information and select the terms of
agreement check boxes. After your account is successfully created, you can login to the Bosch Remote Portal.

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Step 4: Follow the instructions on remote.boschsecurity.com/softwarelicensing to generate your activation file by

uploading your system info.
Click the link in Step 3 or directly go to the Software Licensing tab in the Remote Portal toolbar. The following screen
displays:

Step 5: Claim the ownership of the software order ID in Remote Portal

The software order ID can be obtained by placing a software order or by a upgrading a license from the Bosch Software
License Manager System.
In order to claim the ownership of the software order ID, click Claim Software Order in the bottom right corner of the
display. The Claim Software Order window displays. Click Claim.

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Step 6: Activate a license

In order to activate a license, click Activate License in the bottom right corner of the display. The Activate License
window opens. Upload the system info file that you saved earlier and fill in the required information.

Select the expansion licenses and the quantity to activate them.

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Step 7: Download your activation file and make it accessible to the BVMS computer
After you successfully added your license, you will see the following license dashboard in the Remote Portal. Click
Download to download the activation file and save it on your computer.
Note: If your BVMS application is not installed on the same computer where your activation file is saved, transfer the
activation file to the computer with the BVMS application.

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Step 8: Upload the generated activation file.

Go back to your BVMS application and click the Open button under STEP 5 to upload your activation file. After
successfully uploading your activation file, the license status changes to “activated” and your license information displays.

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9 BVMS free of charge license activation

Introduction
Bosch offers free of charge licenses for BVMS to test the BVMS software.
You can either activate a BVMS Lite base package or a BVMS Viewer base package license in the system.

This section describes how to obtain and activate a license for the BVMS application. It provides an overview of the
licensing process for both options – activating a free demo license or a long-term purchased license package.
Follow these steps:
• Collect system info file from the BVMS system
• Activate the software order ID with the system info file in Remote Portal and download the license file
• Add the license file to the BVMS system to enable the software
How to get started
Open your BVMS Configuration Client application and sign in with the BVMS administrator user account.
After you successfully logged in, you see the following BVMS message. It tells you that the system is currently running in
an unregistered mode and that you have to activate your license package.

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Directly click on OK. Since you want to initially activate a license, the license status is “not activated”.
Activate a license

To obtain an active license you need to execute the following steps:

Step 1: Click Add... to enter the Add license dialog.

Step 2: Save your system info to a file.

Click the Save button and a file with the system info is created. Safe the system info file on your computer.
Note: If you do not have internet access on the computer where your BVMS application is installed, transfer the system
info file to a computer with internet connection.

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Step 3: Go to remote.boschsecurity.com to generate your activation file.

Click the link and the Bosch Remote Portal website displays. You can either sign up or login in case you already have a
user account.

In case of an initial user account creation, please click Sign Up, fill in the required information and select the terms of
agreement check boxes. After your account is successfully created, you can login to the Bosch Remote Portal.

Step 4: Follow the instructions on remote.boschsecurity.com/softwarelicensing to generate your activation file by

uploading your system info.
Click the link in Step 3 or directly go to the Software Licensing tab in the Remote Portal toolbar. The following screen
displays:

If you want to activate a demo license follow the instructions in Step 4.

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Step 5: Activate a demo license

In order to activate a demo license, click Activate Demo License in the bottom right corner of the display. The Activate
Demo License window displays. Upload the system info file that you saved earlier. Fill in the required information as
displayed in the screenshot and click Add.

Step 6: Download your activation file and make it accessible to the BVMS computer
After you successfully added your license, you will see the following license dashboard in the Remote Portal. Click
Download to download the activation file and save it on your computer.
Note: If your BVMS application is not installed on the same computer where your activation file is saved, transfer the
activation file to the computer with the BVMS application.

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Step 7: Upload the generated activation file.

Go back to your BVMS application and click the Open button under STEP 5 to upload your activation file. After
successfully uploading your activation file, the license status changes to “activated” and your license information displays.

Now you can start using the full potential of your BVMS application and configure your system by adding cameras, for
example.

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10 BVMS emergency licenses

Bosch tech support provides emergency licenses in case the system stops working due to a license error. This can
happen, for example, if a server hardware component has failed or needs to be replaced, or in the case of a migration to
new hardware components.
Emergency licenses are only valid for 30 days. If no valid license has been provided to the BVMS system by the time the
emergency license expires, the BVMS system will no longer allow user login or configuration changes.
You activate the emergency license for a system by Bosch Remote Portal in a similar way like an ordered license.
Follow these steps:
• Claim ownership of the software order ID in the Remote Portal
• Collect system info file from the BVMS system
• Activate the software order ID with the system info file in Remote Portal and download the license file
• Add the license file to the BVMS system to enable the software

You receive a software order ID that contains the MBV-BEMG product. You activate the software order ID together with
the system info file of the system.

An emergency license allows a system to run up to the following limits:

Feature Limit Time period

BVMS base package 1 30 days

Cameras 4200 30 days

Workstations 200 30 days

DVRs 100 30 days

Keyboards 200 30 days

Mobile Video Services 100 30 days

Sub systems 100 30 days

Intrusion panels 100 30 days

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Feature Limit Time period

Failover VRM cameras 4200 30 days

Dual recording cameras 4200 30 days

Unmanaged Sites 9999 30 days

Person Identification channels 4200 30 days

License plate recognition devices 100 30 days

Online maps yes 30 days

Map-based tracking yes 30 days

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11 BVMS initial Software Assurance PRO order process

Introduction
Bosch Software Assurance offers comprehensive software maintenance and support service options for your Bosch
Management Software, including:
• Detailed product information
• Seamless system expansions
• Business continuity
• Security innovation and legal compliance
• Long term support
• Predictable cost
Bosch offers two different variants of software assurance:

How to order Software Assurance PRO with the initial BVMS system order

When activating a new BVMS base package, the software assurance status is defined in the licensing system. The
system can either have an assurance "GO" or "PRO" status.

Technically the assurance "GO" status means that the software assurance end date is in the past. "PRO" status means
that the software assurance end date is in the future. If the software assurance end date (SMA end date) is in the future,
the system currently has a software assurance.
When ordering a new BVMS system, you can order a default SMA period together with the base package. For example, if
you want to cover a BVMS Professional system with 100 channels expansions and 5 workstations by 3 years Software
Assurance PRO, you have to order the following items:

CTN Description Quantity

Software licenses

MBV-BPRO License Professional base 1

MBV-XCHANPRO License camera/decoder expansion 92

MBV-XWSTPRO License workstation expansion 5

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CTN Description Quantity

Software Assurance

MBV-MPRO SMA license for MBV-BPRO, 1 year 3 (3*1)

MBV-MCHANPRO SMA license for MBV-XCHANPRO, 1 year 276 (3*92)

MBV-MWSTPRO SMA license for MBV-XWSTPRO, 1 year 15 (3*5)

The SMA period of the products is defined in the MBV-MBase feature of the software order ID. During software order ID
creation, Bosch order desk assigns the correct license model to the MBV-BPRO product and the corresponding MBV-
MBase feature.
During the activation process in the Remote Portal the SMA end date will be set.
The SMA end date is calculated based on date of activation and initial ordered SMA period. In this example: date of
activation + 3 years.
If the software order ID would be activated on the 17.03.2021, the SMA end date of the system is set to 16.03.2024.
The SMA end date can be checked in the activation of the base package.

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12 How to order Software Assurance PRO for your

system
If the software assurance status PRO is expired on the system, you can expand the software assurance by one or
multiple years.
Software assurance extension ordering process

Create Assurance Report in Bosch Remote Portal

1. Log-in to Bosch Remote Portal.
2. Click the 3 dots in the bottom right corner.

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3. Upload the system info file or enter the fingerprint

4. Press the Generate button and save the generated PDF file.

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13 Remote Portal partial software order ID activation

With the introduction of BVMS license activation by Bosch Remote Portal, a new function is introduced that gives
installers and system integrators more flexibility during license activation. Starting with BVMS 11.0, the Remote Portal
allows to activate parts of a software order ID. In the past, the license activation process by the Bosch License Manager
only allowed to activate the entire authorization key.
A software order ID can consist of one or multiple software products, and each software product can have a quantity of
one or multiple products. As an example, a software order ID may have the software product "BVMS License Professional
base" in a quantity of 1 and the software product "License camera/decoder expansion channel" MBV-XCHANPRO with a
quantity of 50 on the software order ID. With the introduction of BVMS license activation by Remote Portal, you can now
activate parts of the software order ID in a first activation. Later, you can activate other products on the same or on
different systems.
During the activation process you can select what product you want to activate. In this example the base product MBV-
BPRO and 10 expansion channels are activated in the first activation on the fingerprint *1XHEFYLBCCWGTD9. After the
first activation no more base product MBV-BPRO appears on the software order ID, but there are still 40 MBV-
XCHANPRO licenses. In the second activation 20 MBV-XCHANPRO licenses are activated on the same fingerprint
*1XHEFYLBCCWGTD9. After the second activation still 20 MBV-XCHANPRO licenses are available on the software
order ID. During the third activation, 10 expansion licenses MBV-XCHANPRO are activated on a different fingerprint
(*1VF PTGQ BPVG 7VHV). After that, there are still 10 channels left on the software order ID. They can be activated
anytime, either on one of the known fingerprints or on a complete new fingerprint.

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BVMS license activation

Claim ownership of the software order ID:

Activation 1:
Start the activation process by uploading the system info file for fingerprint 1:

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Activation 2:
30 channels MBV-XCHANPRO left on the software order ID:

Start the activation on fingerprint 1:

Note: Existing product on the fingerprint:

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Activation 3:
20 channels left on the software order ID:

Start the activation on fingerprint 2:

Note: Existing product on the fingerprint:

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Left over on the software order id:

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14 Remote Portal handover software license ID to end

user
• When system integrator order a software product, they receive a software order ID from the Bosch order desk.
The software order ID contains all products that are ordered by the customer, for example BVMS base product
MBV-BPRO, BVMS expansion product MBV-XCHANPRO and optional features product MBV-FMAPPRO.
Before starting the activation process, the remote portal user account has to claim ownership of the software order
ID. Only one user can claim ownership for the software order ID.
• During the activation process, you can activate only parts or the entire software order ID for a system.
• With completing the activation process the software license ID is generated.
The software license ID is a unique ID that identifies the activation for a specific system. This ID is used to transfer
the ownership of the activated license from the system integrator to the end customer.

The software order ID is always managed by the system integrator and the system integrator is in charge of the
software order ID. If the system integrator installs the system for an end user, the system integrator can transfer
the software license ID to the end customer. End customers can also register in Remote Portal and claim
ownership for the software license ID.

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15 Remote Portal user management in Remote Portal

The Remote Portal user management function allows to share software licenses with multiple users. Use this function, for
example, if multiple technicians maintain and activate licenses for a system integrator. Technicians can join the company
account and maintain and activate licenses, that have been added by different users to the company account.
Create user account in Remote Portal
1. Navigate in browser to https://remote.boschsecurity.com and click the Sign Up button.
2. Enter your company's name, your name and password.
3. Select the region (server location) that is closest to your country:
• North America for North and South America
• Europe for Europe, Middle East and Africa
• Asia/Pacific for Asia, Pacific Region, including Australia and NZ

4. Agree to terms and conditions and to privacy statement and click the Sign Up button.
5. Activate your account by following the link in the received e-mail.
User roles in Remote Portal
• After creating your account in Bosch Remote Portal, you are an administrator of this account.
• Remote Portal provides the administrator to:
• Manage users
Invite further Administrators, Technicians and Customers to your account.
• Administrate your account
Add groups and organize a hierarchic account structure (nested groups).
Add devices (systems) and move them to these groups.
Grant technicians access to certain groups and/or devices.
Subscribe services and grant customers access to these services.
• Software licensing
Manage software order ID's and activate licenses.
Note:
The Remote Portal administrator account also offers certain functions, that are not relevant for the software licensing
topic:
• Manage service licenses
Order licenses by the Bosch order desk and apply them to your account.
Note: Service licenses are not relevant for the license activation of software components like BVMS. In the service
licenses tab, Remote Portal relevant services can be enabled.
• Configure your devices and services
• Get remote alert notifications (such as device disconnected, recording stopped, new firmware available)

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Invite users to your account

Remote Portal allows to invite users and share content with other users. If you want to share the software order ID's or
activated licenses with multiple users, you can invite users to join your account.
Note: Only the user role "Administrator" in Remote Portal has access to the software licensing function in Remote Portal.

In the users tab you can verify, which user has access to your account:

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Share software order ID with multiple users

You can share and maintain software order ID's that are added to the company account by both users:
Software order ID for admin user 1: Manuel Hepting

Software order ID for admin user 2: Max Mustermann

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