Report Defects Procedure

ZIMPLATS
ORIGINAL DATE: 22.09.10
REVISED DATE: n/a

STANDARDS PROCEDURE
REPORTING OF DEFECTS
REV No: 00 Std No: 10.1.12.5
PROCEDURE Page 1 of 5
REPORTING OF DEFECTS PROCEDURE

Std: 10.1.12.5
TITLE SIGNATURE DATE

Raised by Transport Foreman
Reviewed by Transport & Services Manager
Reviewed by Engineering Manager
Reviewed by SSD Manager-Mining
Approved by Best Practice Manager
DATE PRINTED: 22-Oct-2024

WARNING: Always refer to the Zimplats BMS website to confirm that this print is the latest version before use.
ZIMPLATS
REVISED DATE: n/a

STANDARDS PROCEDURE
REV No: 00 Std No: 10.1.12.5
1.0 OBJECTIVE
1.1 This Procedure specifies the steps to be followed when reporting break downs.
2.0 SCOPE
This Procedure specifies the reporting of break downs within the transport
department and this will be the break downs within the trucks, buses, small vehicles
and earthmoving machinery.
3.0 RESPONSIBILITY
3.1 The Transport & Services Manager shall maintain and ensure the implementation of
this procedure.
3.2 The Transport Foreman shall implement this procedure
4.0 REGULATIONS
4.1 Road Traffic Act (Chapter13:11), 1996

4.2 Road Traffic Amendment Act, 2000
4.3 Internal drivers’ license certificate.
4.4 DDC.
5.0 DEFINITIONS
5.1 The “company” – means Zimplats.
5.2 DDC – Defensive Driving Certificate, being a certificate that is issued by the Traffic
Safety Council of Zimbabwe in conjunction with the Zimplats Training Manager, after
the driver has successfully completed the relevant course of instruction.
5.3 PPE: Personal Protective Equipment.
5.4 Internal drivers’ license: The license issued by the company after having passed
the driving test conducted by the transport foreman
6.0 POTENTIAL HAZARDS


ZIMPLATS
REVISED DATE: n/a

STANDARDS PROCEDURE
REV No: 00 Std No: 10.1.12.5
6.1 Road traffic accident

6.2 Injury or death
6.3 Loss or damage of company assets
6.4 Fire
7.0 REQUIREMENTS
7.1 PPE Required
7.1.1 Work suit
7.1.2 Safety shoes
7.1.3 Gloves
7.1.4 Hard hat
7.1.5 Reflective vest
7.1.6 Goggles
7.1.7 Dust mast
7.2 Legal Requirements

7.2.1 The Driver must:
i. Be a holder a holder of a national Class 2 or 4 driver’s license
ii. Have a valid Defensive Driving Certificate (DDC)
iii. Be 18 years old or more, (but not more than 60 years old as per company
policy)
iv. The bus must be kept in good mechanical condition at all times.


ZIMPLATS
REVISED DATE: n/a

STANDARDS PROCEDURE
REV No: 00 Std No: 10.1.12.5
7.3 No Go Issues
The vehicle must:
i. Have a spare wheel, jack and wheel spanner
ii. Have a First Aid Box
iii. Breakdown triangle x 2
iv. Carry a Log Book at all times
v. Vehicle check list.
8. PROCEDURE
1) The driver or the operator reports the break down or defects to the transport
supervisor.
2) The transport supervisor reports to the transport foreman.
3) The transport foreman instructs the transport clerk to raise the break down
notification.
4) The transport clerk gives the notification to the transport foreman.
5) The transport foreman then gives the notification to responsible mechanic/diesel
plant fitter to rectify the problem and note down.
6) The motor mech or the diesel plant fitter rectifies the problem.
7) Should the problem require out side attention:
 The motor mechanic/diesel plant fitter reports to the transport foreman.

 The transport foreman then instruct the transport clerk to raise the
purchase requisition (PR) to the service provider e.g. BARZEM, CROCO
MOTORS and TOYOTA
 The transport foreman then sends the vehicle truck or bus for repairs out.


ZIMPLATS
REVISED DATE: n/a

STANDARDS PROCEDURE
REV No: 00 Std No: 10.1.12.5
NB: Refer to vehicle sending out for repairs procedure and check the
process required.
 In case of the earthmoving machinery the transport foreman must contact
the service provider to come on sight to rectify the problem.
 The transport foreman the must make a follow up for the vehicles send out
for repairs.
8) In case of the motor mechanic/diesel plant fitter having rectified the problem,
he/she must road test the machinery.
9) If satisfied that everything is ok then the mechanic reports to the foreman.
10) Then transport foreman then surrender the vehicle, truck or bus to the transport
supervisor.
9 .0 Performance Indicators.
8.1 Capacity utilization
8.2 Customer service level
10.0 Records.
8.3 Vehicle pre-start check lists
8.4 Vehicle log books.
8.5 Job cards (routine/non routine maintenance orders)
8.6 Artisan utilization form.
11. Attachments.
8.7 Nil
12. References
8.8 NIL



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ZIMPLATS

ORIGINAL DATE: 22.09.10

REVISED DATE: n/a

REPORTING OF DEFECTS PROCEDURE

TITLE SIGNATURE DATE

DATE PRINTED: 22-Oct-2024

REVISED DATE: n/a

4.1 Road Traffic Act (Chapter13:11), 1996

6.0 POTENTIAL HAZARDS

DATE PRINTED: 22-Oct-2024

REVISED DATE: n/a

6.1 Road traffic accident

7.2 Legal Requirements

TITLE SIGNATURE DATE

DATE PRINTED: 22-Oct-2024

REVISED DATE: n/a

 The motor mechanic/diesel plant fitter reports to the transport foreman.

TITLE SIGNATURE DATE

DATE PRINTED: 22-Oct-2024

REVISED DATE: n/a

TITLE SIGNATURE DATE

DATE PRINTED: 22-Oct-2024

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