STRICTLY PRIVATE & CONFIDENTIAL

13-Jun-22
TID: T10583

To,
Harshit,
Mohali
Letter of Intent
Dear Harshit,
Subsequent to the meetings between Majorel India Pvt. Ltd and you, we are pleased to issue a Letter of Intent on
the following terms & conditions set here in:
1. Role, Grade & Designation: You shall be appointed to the position of Executive - Customer Service.
2. Date of Joining: You shall join the Company on or before 13-Jun-22, contract of employment/serviceshall
be for a period of 97 Days. Accordingly, your employment with the Company shall end on 18-Sep-22. The
Company may, at its discretion, extend your contract of employment/service, if it deems fit.
3. Employment Contract: You shall be issued a formal Employment Contract within a month of your joining
the company, subject to completion of all joining formalities in all aspects.
4. Probation: You shall be on a probation period for six months (extendable further if necessary) and
confirmation shall be subject to your performance. In the event that the probation period is found non-
satisfactory, the organisation would be within its rights to also invoke the Separation/ Termination clause
detailed further in the contract and in alignment to the exit policy of the organisation.
5. Authenticity of Information & Legal Provisions: The offer is subject to the accuracy of the testimonials and
information provided by you and your being free from any legal or contractual restrictions preventing you
from accepting this offer or starting work on the above mentioned date and you clearing the Background
Verification (Education, Work experience and Court & Police Checks as per applicability).
6. Work Location: Presently you shall be based in Mohali, India. However, your services can be transferred
from one office/site to another office/site of the company or any of its subsidiaries or associated companies
in any location within India.
7. Compensation & Benefits: After joining the company, your “Maximum Earning Potential” including the
variable pay, if any, shall be 261996 /- (INR Two Lacs Sixty One Thousand Nine Hundred and Ninety Six)
annually.
Income Tax or any other statutory deductions will be made at source, as per the applicable tax laws prevailing.
Your performance would fall under an annual review scheme or any other target based growth plan as
applicable to your role and designation. Variable payout shall be based on your performance and would be
detailed in the annexure if applicable in your case. This shall be disbursed to you in accordance with the
prevailing standard compensation plan of the Company, information on which shall be provided to you upon
joining the organization. Income Tax or any other statutory deductions will be made at source, as per the
applicable tax laws. All this is subject to your being in the organisation’s employment and you are not under
notice to leave the organisation on the disbursement dates of all such payments. A detailed salary annexure
is enclosed for your reference.
8. Working Hours, Leaves and other Benefits: You shall be required to work in a 24X7 environment, 5
days/week, as per the shift rosters assigned to you. You will be eligible to participate in the leave policy of
the organisation as per the policy provisions. You will also be eligible for other benefits in accordance with
the organisation rules and regulations, as applicable to your grade, role and designation. The same is subject
to alteration and amendment, and you will be entitled to the same as per the rules of the organisation.
9. Training: In case your job role requires a certain training duration initially, you shall be assessed during and
post completion of training on knowledge of the training imparted. In case the assessment results are not up
Version Control Start Date: Document Version: Version 1.2 Approved by: Santanu Basu (Head – Human Resources) via E-
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 to the organisational standards or client standards or both, you shall be required to discontinue with the
program / role. At the same time, the appointment with the organization also shall be based on the
successful completion of training offered by the organisation and passing of all qualifying assessments.

Version Control Start Date: Document Version: Version 1.2 Approved by: Santanu Basu (Head – Human Resources) via E-
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 10. Leaves during Training: During training, an employeeshall not be allowed to take leaves and the entitled
leaves shall be credited to the account of the employee in the second month of joining.
11. Notice for Separation / Termination: This is a fixed duration employment of 97 days & hence you are
contractually bound to complete your entire period of employment of 97 days. Accordingly, 15 days’ notice
period to be provided, either by you or the Company if separation is initiated. You would not be entitled to
terminate this employment contract during this contract period & a failure to do so shall mean a ‘breach of
contract’, which would entitle the Company to explore all possible legal remedies. The Company would also
not terminate this contract ordinarily, except in case you commit an act of “Misconduct” as per
Company Policies in place or if you are in breach of applicable Company Policies or applicable laws of India
or there are serious performance issues, i.e. where your performance is found to be extremely
unsatisfactory [as pointed out by your immediate Manager / senior Company personnel or client], in
which case the Company would immediately/forthwith terminate your employment, without any terminal
benefits or notice period. Both parties to this contract of employment (employer & employee) can choose to
invoke this clause of separation, with or without cause, in lieu of notice period or salary in lieu of notice
period. Applicable clearance, resignation acceptance and experience certificates in such cases would be as
per the exit policy of the organisation, unless exceptionally approved by the management.
12. Documentation for Employment: In the event of non-submission of any of the documents asked for during
your offer and joining process within 3 (three) days of joining, the organisation may terminate your services
with immediate effect. You would not be entitled to any terminal or separation benefits in this case.
13. Professional Ethics and Confidentiality: You will promote the interests of the organisation and will not
divulge to any person or utilize any of the organisation’s secrets or other related Information (which you may
possess by reason of your association with the organisation) outside the organisation. The organisation
reserves the right to terminate services of an employee with immediate effect on grounds of breach of
code of conduct policy, violation of any other policy in the organisation, negative background checks,
misconduct or where the performance has been found to be unsatisfactory. You may lose the right to any
terminal or separation benefits subject to severity of incident.
14. Information Security: You are solely responsible for being acquainted and complying with Majorel’s
Information Security regulations, breach of which may result in separation of services. You may lose the
right to any terminal or separation benefits subject to severity of incident.
15. Absence without Approval: In the event of continuous absence from duty without prior approval/proper
authorization for a period of two days consecutively, it shall be deemed to be voluntary abandonment of the
job from the services of the company without giving proper notice as mentioned in the notice period clause
above. This voluntary abandonment of jobshall be effective from the first day of such unauthorized absence
and employee shall be liable to pay the gross salary in lieu of notice period as per the notice period clause
detailed above.
16. Company Policies: All terms and conditions shall be governed by the company’s policies as stated from
time to time and the company may in its sole discretion as it deems fit revoke or change such policies. It
shall be the duty of an employee to peruse and understand all the terms and conditions enumerated in
Company’s Policies as well as the repercussions of the breach thereof. Ignorance of the same would not be
considered as a defence. You shall faithfully observe and comply with all the Company’s rules, policies,
regulations, practices, processes and procedures that are inforce and applicable to you and all changes
therein, from time to time, shall be binding on you.

The terms of this letter of intent shall be kept confidential. Wishing you an enriching career with Majorel
India Private Limited!

You shall execute all other documents as maybe required to give effect to this letter of intent. Please sign and
return the duplicate copy of this letter of intent (initialling each page including Annexures) as a token of your
having accepted the above terms and conditions.

Yours Sincerely,
Version Control Start Date: Document Version: Version 1.2 Approved by: Santanu Basu (Head – Human Resources) via E-
16/07/2020 10.12.2021 mail dated
For Majorel India Private Limited.

Authorized Signatory
Human Resources

Version Control Start Date: Document Version: Version 1.2 Approved by: Santanu Basu (Head – Human Resources) via E-
16/07/2020 10.12.2021 mail dated
 Compensation Break-up
Monthly Annual
Fixed Components
Basic 27008 324,096
HRA 6004 72048
LTA 600 7200
Special Allowance 150 1800
Gross Salary (A) 33,762 225144
Statutory/ Retiral Benefits - -
Statutory Bonus 1000 12000
LWF 20 240
PF * 1441 17292
ESIC ** 610 7320
Gratuity *** - -
Total (B) 3071 36852
Variable Components
Interim Bonus - -
Attendance Allowance 0 0
Performance Linked Incentive (PLI) **** - -
Annual Bonus ***** 0 0
Flexible Benefit Plan (FBP) ****** - --
Total (C) - -
Cost to Company (A+B+C) 36,883 405,144
1. No calculation above takes the effect of income tax into account.
2. PF is applicable as per Employees Provident Fund & Miscellaneous Provisions Act, 1952.*
3. ESIC if applicable is as per Employees State Insurance Act 1948**
4. Gratuity is applicable as per Payment of Gratuity Act, 1972***
5. Performance Linked Incentives (PLI) if applicable, will be paid on monthly/quarterly/bi-annually/annual
basis on successful achievement of assigned performance metrics (weightage of self, team, process and
organisation). Employee needs to be active and not serving notice period as on the date of disbursement of all
such pay-outs ****
6. Annual Bonus if applicable will be computed on pro rata basis by end of calendar year for the number of
working months in the year. Employee has to be active and not serving notice period as on 31st December to
be eligible for payable of annual bonus. The same is subject to successful achievement of assigned
performance metrics (weightage of self, team, process and organisation)*****
7. Notice Period Buyout / Joining Bonus: Any payments made to you by the company will have a lock in period of
1 year. In the event of a separation initiated from your end during this period, there will be a claw-back in your
F&F settlement and will be recovered.
8. Flexible Benefit Plan if applicable includes Fuel Reimbursement and Food Wallet. ******
9. Floater Mediclaim will be applicable for employee along with spouse and 2 children, in case employee is not covered
under ESIC.
10. Benefits under Group Personal Accidental Insurance will be applicable.
11. Subsidized meals are available for employees in the on-site cafeteria.
12. Two days of Work from Home facility in each month is available depending on applicability in your role
and approval from designated authority as per existing policy.
13. Education at Work facility is available depending on fulfilment of criteria as per existing policy.
14. Basis performance, employees can qualify for assessment centres and get selected for fast track structured
leadership programmes.
15. Transport Facility if applicable would be as per standard policy of the company.
Yours Sincerely,
For Majorel India Pvt. Ltd
Version Control Start Date: Document Version: Version 1.2 Approved by: Santanu Basu (Head – Human Resources) via E-
16/07/2020 10.12.2021 mail dated
Authorized Signatory

Version Control Start Date: Document Version: Version 1.2 Approved by: Santanu Basu (Head – Human Resources) via E-
16/07/2020 10.12.2021 mail dated