IPTV User’s Guide

THE FUTURE
NOW SHOWING
 Welcome

The NEW
WAY to
WATCH
Digital TV is different than anything you have seen before. It isn’t

cable…it’s better. Digital TV offers great channels, many features

and many choices. Watch what you want – sports, movies, news,

cartoons, dramas, comedies – anything you can imagine is there.

Watch when you want – with features like Autotune and digital

video recording. Watch how you want – high quality digital video

and sound. So sit back, relax and enjoy the future.

Digital TV User’s Guide Copyright © 2005-2014 MS Communications. IPG screen images Copy-
right © 2010 Minerva Networks, Inc. Used with permission. All rights reserved. Portions Copyright
Advanced Digital Broadcasting (ADB), Amino Communications, Ltd., Entone, Inc and Universal
Electronics, Inc.. Used with permission. All rights reserved. All other images copyright and/or
trademark of their respective owner(s). Dolby and the double-D symbol are registered trademarks
of Dolby Laboratories.
This material may not be duplicated, in whole or in part, by any means, without the express written
consent of MS Communications, Ringgold GA 30736 USA.

Minerva release 5.7 2014

 Table of Contents
1 Remote Control Basics 1
ADB Potenza Remote Control Layout 1
Turn Your Set Top Box or TV On or Off 2
Change Channels 2
Adjust Volume 2
System Keys 3
2 How To Use This Book 4
Layout 4
Color-codes & Icons 4
Introducing The Infobar 5
Go To The Infobar 5
3 Infobar 6
Using the Infobar 7
4 Menubar 8
Introducing the Menubar 8
Go To the Menubar 8
Understanding the Menubar 8
Introducing the Guide 10
Go To the Guide 10
Getting Around the Guide 10
Favorites List in the Guide 10
HDTV Programming 10
5 Guide 11
Guide Layout 11
6 Guide - Alerts & Recording 12
Introducing Guide & Recording 12
Setting a Reminder, Autotune or Recording 12
Editing a Recording 14
Setting a Series Recording 15
Editing a Series Recording 16
Skipping an Episode 17
Canceling an Autotune, Reminder, Recording or Series Recording 18
Additional Information on Canceling Events 18
 Table of Contents
7 Recording 19
Recordings 19
Quick Recording 19
General Guidelines About Recordings 19
Pausing Live TV (PLT) 19
Controlling Live TV 20
DVR Playback Controller 20
Schedule Event 21
Accessing the Schedule Event Screen 21
Configuring the Schedule Event Screen 21
Record By Search 22
8 DVR 23
Introducing DVR 23
Go To DVR 23
The DVR Menu Quick Reference 23
Recordings 23
Recordings: Watching a Recorded Program 24
Recordings: Sorting Recordings 25
Recordings: Locking or Unlocking a Recording 25
Recordings: Deleting a Recording 26
Recordings: Stopping a Program Currently Recording 26
To Record 26
To Record: Sort Future Recordings 27
To Record: Canceling a Future Scheduled Recording 27
Schedule Priority 27
Schedule Priority: Changing Schedule Priority 27
Schedule Event 28
Schedule Event: Editing a Scheduled Event 28
Record History 28
Record History: Reviewing Record History 28
Whole Home DVR 29
Set a Recording 29
Non-DVR Set Top Box Recordings List 29
Watching from Room to Room 30
9 Pay Per View 31
Introducing Pay Per View (PPV) 31
Go To Pay Per View 31
Buying Pay Per View 31
 Table of Contents
10 My Library 33
Introducing My Library 33
The My Library Menu 33
Go To My Library 33
Introducing PPV Events 33
Go To PPV 34
Introducing Reminders 34
Go To Reminders 34
Cancel a Reminder or Autotune 35
Introducing Messages 35
Go To Messages 35
Reading a Message 36
Introducing Caller ID 36
Go To Caller ID 36
Deleting a Caller ID Entry 36
11 Settings 37
Introducing Settings 37
Go To Settings 37
Activating Parental Control 37
Selecting Parental Control Settings 37
Turning Parental Controls On and Off 38
Working With Additional Preferences 39
How To Change Your Theme 42
Working With Settings/Users 43
Adding a User Account 43
Editing a User Account 46
12 Sign Out / Sign In 48
Sign Out / Sign In 48
Go To Sign Out / Sign In 48
13 Favorites 49
Introducing Favorites 49
Go To Favorites 49
Choosing a Favorites List 49
Creating or Editing a Favorites List 50
Delete a Favorites List 50
 Table of Contents
14 Search 51
Introducing Search 51
Go To Search 51
Search for a Program 51
15 Remote Scheduling 53
Introducing Remote Scheduling 53
Accessing Remote Scheduling on the Web 53
Recording a Program 54
Record Using the Home Page 54
Record Using the Guide Page 55
Using the Search Guide Option 56
Managing Your Scheduled Recordings 56
Managing Your DVR Recordings 57
Manage your account settings 57
Changing Your Password 58
Renaming Your DVR Set Top Boxes 58
Signing Out 58
Set Top Box 59
ADB 2721 HDTV 59
ADB 3721 HDTV 60
ADB 3800 HDTV 61
ADB 5721 DVR-HD 62
ADB 5810 DVR-HD 63
Movie Ratings 64
MPAA (Motion Picture Association of America) Ratings System 64
TV Ratings 65
TV Parental Guidelines Ratings System 65
Program Ratings 65
Content Ratings 65
 1 Remote Control Basics
ADB Potenza Remote Control Layout

Device Selection POWER

Send commands Turn a selected
to TV, audio, DVD, device on or off
auxiliary device or Playback Controls
set top box Control playback of
RCU SETUP DVD or DVR
Setup remote RECORD
DVR LIST Begin DVR recording
Display recordings INFO
MENU Display the Infobar
Displays Menubar OK
Arrow Keys Enter a choice you
Move the highlight in have made
menu screens EXIT
GUIDE Close any screen
Displays the Guide and return to TV
DAY - / DAY + PG + / -
Jumps the Guide 12 Jump the Guide 1
hours ahead or back page up or down
Function Keys CH +/-
Reserved for future use Change the channel
VOL + / - VoD
Adjust volume Reserved for future use
MUTE LAST
Turn sound on or off Return to previous
Number Pad channel
Enter a channel CC
number or PIN Turn closed captions
INPUT on or off
Change input on device Additional Keys
PHONE Reserved for future use
Display Caller ID Log

1
 1 Remote Control Basics
Turn Your Set Top Box or TV On or Off
Potenza Remote
The device selection keys tell your remote whether you want to control your
set top box or your television.
To turn your TV on or off, press the TV key then the POWER key.
To turn your set top box on or off, press the STB key and then the POWER
key.

If pressing POWER turned the wrong device on or off, press the POWER
key again, press the appropriate device selection key (TV, AUD, DVD, AUX
or STB) and press POWER once more.
Note: It is not necessary to turn your set top box off.
Note: Your remote control must have the remote code programmed
in before it can send the correct signals for your TV. If the list of
TV brand codes was not included in your installation pack, please
contact customer service.
Change Channels
The CH+/- key will change channels up or down one at a time.
The Number Pad can be used to directly enter a channel number.
The Guide key will display the on-screen Guide so you can find a program
you like. If the program is on now, you tune to the channel showing it. If
not, you can set a scheduled event to remind you when it does come on. If
your set top box supports recording, you can schedule a recording for the
program.
For more information on the on-screen Guide, see section 5 Guide.
For more information on setting Reminders, Autotunes and Recordings,
see Setting a Reminder, Autotune or Recording in section
6 Guide - Alerts & Recording.
Adjust Volume
The VOL+/- key will adjust the volume gradually.

2
 1 Remote Control Basics
The MUTE key will toggle the sound on and off.

System Keys
There are a number of keys on your remote that display different features of
your service.
MENU displays the Menubar when in cable [STB] mode, and in [TV] mode
you will see your TV’s menu. The Menubar provides quick access to every
feature supported by your service.
For more information about the Menubar, see section 4 Menubar.
INFO displays the Infobar, a feature that lets you see information on what
you’re watching, what’s coming on next, and what’s on other channels.
For more information on the Infobar, see section 3 Infobar.
EXIT causes your set top box to exit whatever screen you are seeing
and return you to normal TV viewing. If you ever get lost on a screen, it is
always safe to press EXIT and then start over.

3
 2 How To Use This Book
Layout
Instructions are paired with screen shots to illustrate the process and
provide confirmation of what you should see on your TV.
Section headings and on-screen text, such as screen titles, messages and
options are shown in Deep Blue Bold Type.
Keys on the remote control are represented by a graphic of that key, or
Red Bold Type when a graphic cannot be shown.
Color-codes & Icons
Program listings may display icons based on settings for a particular
program.
Program Attributes

New Episode (not a re-run) Program in High Definition

Autotune Reminder

Record* Series-Record*

Series Record Episode Skipped*

Folder for Series Recordings*

Closed Captioned Dolby Digital Audio

Favorite Alert Symbol

Lock Program Live TV

Whole Home DVR

*Record and Series Record only appear if your set top box supports
recording.
All menubar icons and explanations are in 4 Menubar.
Note: Douglas County PUD’s PIN code for customers is one (1).
For instructions on changing the default PIN code, go to page 43,
Settings - Editing a User Account.

4
 3 Infobar

Introducing The Infobar

The Infobar is a quick way of finding information about the show you are
watching, what comes on later, and what is on other channels.
Go To The Infobar
There are three ways to make the basic Infobar appear.
Press INFO on your remote control.
Press the Up or Down Arrow Keys on your remote control.
The basic Infobar will also appear any time you change channels.
Once the Infobar is active, press INFO again to display the detailed Infobar.
It adds information on directors, actors and the name of the next program.

5
 3 Infobar
4 1
5
6
7 3 2

4 1
5
6
8 7

2
9 3

1 Channel Name and Number

The name and number of the channel currently listed in the Infobar.
2 Current Time
3 Favorite List Currently In Use
4 Program Name
5 Program Start Time, End Time and Rating
Includes original release date in Detailed View.
6 Program Synopsis
7 Additional Program Details
This area will indicate details such as if this program is Live TV,
Recorded using DVR, or Blocked. If Dolby Digital audio or Secondary
Audio Program are available, it will also be shown here. Finally, an
HDTV program will be indicated here.
8 Director and Actor Information
9 Coming Up Next
The start time and title of the next program to be shown on the
channel currently listed in the InfoBar.

6
 3 Infobar
Using the Infobar
Step 1: Go To The Infobar
Press INFO, the Up or Down Arrow Keys, or change channels.

Step 2a: See What’s On Other Channels

Press the Up or Down Arrow Keys to scroll the Infobar through what is
showing on other channels without actually changing channels.
If you find something you would rather watch on another channel, press
OK to tune to that channel.

Step 2b: See What’s On Later

Press the Right Arrow Key to scroll ahead to upcoming programs for the
channel listed on the Infobar.
Press OK while viewing info on a future program to bring up these options.
Press the Left Arrow
Key to scroll back to
the current channel
listing. To exit the
Infobar completely,
press Exit on your
remote.
Note: Recording
options will not be
available if your
set top box doesn’t
support those
features.

7
 4 Menubar
Introducing the Menubar

The Menubar is a
quick and easy way
to access any
feature of your
service.

Go To the Menubar
To display the Menubar, press MENU on your remote control. Press the
Up/Down Keys on your remote control to move the highlight through the
menu. Press Menu again to exit or press Exit on your remote control.
Understanding the Menubar

Guide will bring up the program guide. For information on the Guide,
please see section 5 Guide. To record or edit a recording, please see
section 6 Guide - Alerts & Record.

DVR allows you to watch existing recordings, access a list of

scheduled recordings, and edit and sort both. You can also create
a recording (Schedule Event) and prioritize conflicting series
recordings. For information on DVR, see section 8 DVR

My Library provides quick access to previously purchased

programs, Reminders you have scheduled, messages regarding your
service, and Caller ID history. For more information on My Library, see
section 10 My Library.

8
 4 Menubar

Settings offers access to creating parental controls and setting blocked

channels, determining how things appear on the screen (such as TV caller
ID), and creating, editing and deleting user accounts. For information on
Settings, see section 11 Settings.

Favorites allows you to choose, edit, create or delete a favorite channel

list. For information on Favorites, see section 13 Favorites.

Search allows you to search program listings or Video on Demand rentals

by title or key words. For information on Search, see section 14 Search.

Sign Out allows you to sign out of the current user account. This only
appears if you are using the Enable Login option under Settings/
Preferences, have multiple user accounts, and have signed in with a
user name and password. For information on user accounts, see User
Settings in section 11 Settings.

9
 5 Guide
Introducing the Guide
The Guide is the place to quickly find out what’s on now and what’s playing later.
You can set Reminders or Recordings for upcoming programs in the Guide.
Go To the Guide
There are two ways to go to the on-screen Guide.
Press GUIDE or Press MENU, scroll to the Guide icon, and press OK.
Getting Around the Guide
To navigate the on-screen Guide…
• Move to a channel by entering the channel with the Number Pad (0-9).
• Use the Arrow Keys on the remote to move the highlight through the
on-screen Guide, channel by channel.
• Press the Up or Down Arrows to move the highlight to view what
programs are currently showing on different channels.
• Press the Left or Right Arrows to move the highlight to view what
future programs will be showing up to 7 days into the future.
• Press Page Up or Page Down to jump up or down one screen of listings.
• Press OK to preview a current highlighted show on the Guide in the upper-left
corner of your TV screen. To view the program full screen, press OK again.
• Continuing to press the Guide key on your remote will switch the Favorite
list to All, Subscribed, SD, HD, PPV, and any Favorites lists that you
create. This causes the on-screen Guide to only display the channels
included on each list. Cycling to All will display all available programming.
• Press EXIT to leave the on-screen Guide.
Favorites List in the Guide
A Favorites list allows you to select channels you watch most often, placing
them on a list that is quickly accessed in the Guide. If you can’t see all
your channels, you may be limited by the Favorites list you’ve
selected. Selecting All will display all available programs. Other
Favorites lists will only display the channels you’ve previously
added to that list. For more details about creating, editing, or naming a
Favorites list, see section 13 Favorites.
HDTV Programming
Programs available in HD will appear in the Guide with a blue HD icon
next to the name of the program. In order to watch HD programming, you
will need an HDTV-capable set top box and TV, and may need to subscribe
to an HD channel package.
10
 5 Guide
Guide Layout

Favorites List
Indicates the Favorites list currently in use.
Info Area
Provides information about the currently highlighted program.

Picture-in-Picture
Allows you to watch TV while you are on the on-screen Guide.

Highlight
Indicates what program listing is currently in focus.

Program Listings
Shows channel number, channel abbreviation, and program listings for
each channel. Program listings may include icons to indicate a setting or
feature for a particular program.

Listing Date/Time
Shows the date and time (divided into 30-minute increments) for the
programs currently shown on the on-screen Guide.

11
 6 Guide - Alerts & Recording
Introducing Guide & Recording
In this section, you will learn about setting or scheduling a recording, recording
a series, and editing it. You will view the recordings under the DVR icon.

A Reminder informs you a program is about to come on. An Autotune

automatically changes the channel when the program is about to start. A
Recording will automatically record the program to your set top box. On
the Schedule Event screen, you can edit the channel number, time, type
of timer (Recording, Reminder, or Autotune), and frequency of the event.
See 7 Recording and 8 DVR for more details on Schedule Event.
Setting a Reminder, Autotune or Recording
Step 1: Pick a
Program
Pull up the on-screen
Guide and find the
future program you
want. Highlight its
listing and press OK. A
pop-up menu will appear.
Note: The pop-up
may appear different
depending if your STB
is DVR-enabled, or what
type of program you
selected to record.
Step 2: Set the
Reminder, Autotune or
Record
Highlight and
Record Program,
Set Autotune, or Set
Reminder and press
OK. You will then be
returned to the on-
screen Guide.

See 7 Recording - Quick Recording for how to record a currently playing program.

12
6 Guide - Alerts & Recording
Step 3: Return to the
On-Screen Guide
The program listing
now shows an icon.

Reminder set

Autotune set

Recording set

Step 4a: Your Reminder

A few minutes before your
program comes on, a box will
appear on your screen telling
you that you have a Reminder.
Press INFO to display
the Reminder.
Highlight the button
showing the program
name and press OK
to watch the program.
Highlight Cancel and
press OK to ignore the
Reminder.

Step 4b: Your

Autotune
Just before the
program begins, a
message will display,
giving you the option
to tune in or cancel.

13
 6 Guide - Alerts & Recording
Step 4c: Your Recording
If you set a future recording, your set top box will record it for you once
your program begins (see 7 Recordings for more details).
To watch your recording, go to 8 DVR - Recordings.
Editing a Recording
Note: Recording is not available if your set top box doesn’t support it.
Once you have created a recording, you can adjust when the recording
begins or ends. This ensures nothing is missed in case the broadcaster’s
time doesn’t precisely match up with yours.
Step 1: Pick an
Upcoming Recording
Locate the program to
be recorded. Highlight
its listing and press
OK.

Step 2: Edit Recording

From the options
shown for this program,
highlight Edit Recording
and press OK.

Step 3: Select Start

& End Times
Arrow Up or Down to
choose Start or End
and press OK. Once
you see arrows above
and below the Start
or End box, Arrow Up
or Down to adjust the
Start or End time.

14
 6 Guide - Alerts & Recording
Setting a Series Recording
Note: Recording is not available if your set top box doesn’t support it.
If you choose to record a program that is part of a regular series, you will
be offered the option to record the series. This allows you to record every
episode of a favorite program.
Step 1: Pick a
Program
Find any episode of
the series you want to
record. Highlight the
program listing and
press OK.

Step 2: Set the Recording

Highlight Record Series and press
OK.
Step 3: Return To the On-Screen
Guide
Once you have set the series
recording you will be returned to the
on-screen Guide.

The program listing

now shows an icon
next to the program’s
name.
Series Recording
set
Every upcoming
episode of the series
will be recorded.

15
 6 Guide - Alerts & Recording
Editing a Series Recording
Note: Recording is not available if your set top box doesn’t support it.
Once you have created a series recording, you can adjust which
episodes of the series are recorded and which are skipped.

Step 1: Pick a Series

Recording
Locate any program
in the series to be
recorded. Highlight its
listing and press OK.

Step 2: Edit Series

Recording
From the options
shown for this
program, highlight Edit
Series Recording and
press OK.

Step 3: Adjust Series

Recording Options
Arrow Up or Down
to choose an option
and press OK. Once
you see arrows above
and below the options
setting box, Arrow Up
or Down to adjust that
setting.

16
 6 Guide - Alerts & Recording
Channels determines whether the series is recorded when aired on
the channel originally set to record, or record the series on whatever
channel airs it.
Preference determines whether to record the program when shown in
standard definition or only when shown in high definition.
Episodes determines whether to record re-runs and new episodes of the
series or only new episodes.
Start and End determines how much time to add at the start and end time
of the recording so that none of the program is missed.
Limit To determines how many episodes of the series are saved. If set to
anything other than all, the system will delete the oldest recorded episode
of the series once the limit is reached.
Once you have adjusted the series settings, highlight OK and press OK to
save your changes.
Skipping an Episode
Once you have created a series recording, you can manually
skip any episode.
Step 1: Pick the
Episode
Locate the episode in
the series you want
to skip. Highlight its
listing and press OK.

Step 2: Skip the Episode

Highlight Skip Episode

and press OK. You will be returned to the

on-screen Guide and the red dots on the episode listing will turn grey
to indicate you are skipping that episode. If you decide to record this
episode after all, repeat this procedure and choose Record Episode from
the options shown and press OK. The dots will become red again.

17
 6 Guide - Alerts & Recording
Canceling an Autotune, Reminder, Recording or Series Recording
You can cancel any event you have previously scheduled directly from the Guide.
Step 1: Pick the
Program
Highlight the program
with the event you
want to cancel and
press OK.

Step 2: Cancel the

Event
Depending on the
type of event you
are canceling, your
options will be:

or

Highlight the option you want and press OK.

Step 3: Return to the On-Screen Guide
After you press OK, you will return to the on-screen Guide.
Additional Information on Canceling Events
A list of your Reminders and Autotunes is located in 10 My Library -
Reminders and can be canceled from there.
To cancel scheduled recordings, see 8 DVR - To Record.

18
 7 Recording
Recordings
Creating recordings and pausing live TV both require a DVR (Digital Video
Recorder). There are several ways to record besides those covered in 6
Guide - Alerts & Recording. They are listed here.
Quick Recording
The fastest and easiest way to begin recording is to use the RECORD key
on your remote control.
Step 1: Start Recording
While watching a program, press RECORD. Recording will begin immediately.
You can also start a
quick record on the
on-screen Guide.
Highlight a program you
want to record using
the Arrow Keys and
press RECORD.
If the program is
currently on, recording
will begin immediately.
The program will be
recorded until it is
scheduled to finish. To manually stop the recording before it is finished,
press STOP. If the program comes on in the future, your system will record
the program for you automatically.
General Guidelines About Recordings
Your TV can even be turned off and recording will take place.
You can record two programs and watch a different program simultaneously.
Check with your service provider to see additional multiple recording
options.
Pausing Live TV (PLT)
Recording capability also allows you to pause live TV (PLT). While watching
a channel, PLT will temporarily store what you have watched so you can
pause a program and then press play to resume watching.

19
 7 Recording
Controlling Live TV
While watching a recorded program or live TV, you can use the Playback
Control Keys to control playback.

Press PAUSE on your remote control to pause the program.

Programs can be paused as long as the current channel is not changed.
Press PLAY to resume watching.
Press REWIND or FAST FORWARD to reverse or advance
playback from the current point. Press repeatedly to increase FAST
FORWARD or REWIND speed.
Press STOP to exit playback of the program.
The PLT bar appears
whenever you pause,
rewind or fast forward
live TV.
The center area
indicates the amount
of TV saved. The
“I-bar” shows where
you are within that
range.
The far left box indicates the current playback function.
The far right box indicates the current time.
DVR Playback Controller

Any time you press one of the Playback Control Keys while watching a
previously recorded program, the DVR playback controller is displayed.
The box to the left indicates the playback function in use.
The bar in the middle gives a visual representation of where you are in the
recording. The lighter section indicates how much of the recording has
been played.

20
 7 Recording
Schedule Event
With Schedule Event, you can select the channel, date, start and stop
time, duration, and frequency of a recording. It is helpful when you want to
record or watch a portion of a program on a reoccurring basis.
Accessing the Schedule Event Screen
There are two ways to
access the screen.
Option 1:
When you select a
future program on the
on-screen Guide and
press OK, select the
Scheduled Event
option from the pop-
up menu.
The Schedule Event screen is populated from the channel you were
watching and will change when you select a future program on the on-
screen Guide.
Option 2:
Press MENU on your remote control, navigate to DVR, then scroll down to
Schedule Event, and press OK.
Configuring the Schedule Event Screen
The information (the
date, program name,
channel, time and
frequency of recording)
is listed on the
Scheduled Event
screen.
If information is
incorrect, highlight it
and press OK. Arrow
Up and Down on your
remote to enter the
correct information
and press OK.

21
 7 Recording
Set Type of Event
Arrow Down and highlight Type and
press OK. The highlight will become
left/right arrows.
Arrow Left or Right until you see the event type you want (Recording,
Autotune, Reminder), then press OK.
Set Event Frequency
Arrow Down on your remote and highlight
Freq and press OK. The highlight will become
left/right arrows.
Arrow Left or Right on your remote until you see the frequency you want
(Single, Weekly, M-F, Every Day), then press OK.
Arrow Down on your remote and highlight OK on the Schedule Event
screen and press OK on your remote. You will be returned to the DVR
menu. Press Exit to return to the on-screen Guide.
See 8 DVR - Schedule Event for details on editing the
Schedule Event screen.
Record By Search
Navigate to the Menubar by pressing the Menu key, highlighting the Search icon,
and press OK. (See 14 Search for complete details on Search.)
Once the Search topic is found, navigate to the program you want to record. Then
highlight it and press OK.
Arrow Down to Record Program for a one-time recording and press OK. Or
Arrow Down and highlight Record Series to record all episodes of the show.
See 14 Search for more details.
Note: To view your recordings, go to chapter 8 DVR - Recordings.

22
 8 DVR
Introducing DVR
In DVR, you can view current recordings, see a list of future scheduled
recordings, edit and cancel recordings, sort and prioritize recordings, lock
recordings, and schedule a future event. Schedule Event is the only DVR
feature that enables recordings.
Go To DVR
Press MENU, highlight DVR and press OK.
The DVR Menu Quick Reference
Recordings lists programs you have already
recorded. Go here to watch, sort, lock or delete
these recorded programs. VIEW RECORDINGS
To Record lists all Recording events you have
scheduled, and allows you to sort, or cancel any
future recording events. VIEW FUTURE
RECORDINGS
Schedule Priority allows you to give priority for
one series recording over another in the event of
a scheduling conflict.
Schedule Event allows you to create a
Recording, Reminder or Autotune event for
individual or recurring programs.
Record History is a log of when recordings
start, complete or are canceled.
Recordings
Highlight Recordings
and press OK.
A list of your recorded
programs appears to
the right.
Series Recording
Folder
At the bottom of the
info area, a percentage
full item is shown.
This indicates the
percentage of total
recording space used.
23
 8 DVR
Recordings not yet watched are listed with white text; those you have
watched are listed with grey text. If a program is still being recorded a red
dot icon will appear to the left of the program’s name.

The Whole Home icon means that the recorded program can be
viewed from any set top box in the house and will appear to the left of the
program’s name. (See the end of this DVR section for more details about
Whole Home DVR.)
Recordings: Watching a Recorded Program
Step 1: Pick a Recording
Highlight the recording you want to watch and press OK.
Step 2: Play the Recording
Highlight Play Recording and press OK.

Step 3: Watch the Recording

You will exit to your recording as it begins
playing. The Infobar will appear for a few
seconds with a green icon to the right to
indicate you are playing a recording.

While watching your recording, you can

use any of the Playback Control Keys on
your remote just as you would if watching
a videotape or DVD.
DVR Playback Controller

Any time you press one of the Playback Control Keys while watching a
previously recorded program, the DVR playback controller is displayed.
The box to the left indicates the playback function in use.
The bar in the middle gives a visual representation of where you are in the
recording. The lighter section indicates how much of the recording has
been played.

24
 8 DVR
Step 4: Return To Live TV
When the recording ends, you will be prompted to keep or delete the
recording and then returned to live TV.
If you want to return to live TV before your recording has ended, press
STOP ( ). See Playback Controls on your remote.
Recordings: Sorting Recordings
Highlight Recordings and press OK to bring up your recording list. The
first listing will be highlighted. You can sort your recordings alphabetically by
title, by the date recorded, by channel that originally aired the program, or
by whether you have or have not viewed the recording.
To sort your recordings
by any of those
categories, press the
Left Arrow Key to
shift the highlight to
the left. Highlight the
category you want to
use to sort and press
OK.
For example, if you
highlight Date and
press OK, your
recordings will be sorted by the date recorded with oldest at the top and
newest at the bottom.
You can reverse the sort order for any category by pressing OK again on
that category. Using the above example, pressing OK again on Date would
put your newest recordings at the top and oldest at the bottom.
Recordings: Locking or Unlocking a Recording
Locking a recording prevents the system from deleting a program to make
space for new recordings.
Note: You can still manually delete a locked recording. Locking only
prevents the system from automatically deleting it.
Step 1: Pick a Recording
Highlight the recording you want to lock and press OK.

25
 8 DVR
Step 2a: Lock the Recording
Highlight Lock and press OK.

Once a program is locked, a appears

on the recording’s listing.

Step 2b: Unlock the Recording

If you select a locked program in Step 1,
the Lock option will instead be Unlock.

Highlight Unlock and press OK.

When the program is unlocked, the padlock icon is removed.
Recordings: Deleting a Recording
Step 1: Pick a Recording
Highlight the recording you want to delete and press OK.
Step 2: Delete the Recording
Highlight Delete Recording and press
OK.

Step 3: Confirm Delete

Highlight Yes and press OK to confirm, or
No if you change your mind.

Step 4: Recording Deleted

Once you confirm the deletion, the entry
for that recording is removed from the list.
Note: Once a recording has been deleted, there is no way to get it back.
Recordings: Stopping a Program Currently Recording
Step 1: Pick a Recording
Highlight the recording event you want to stop and press OK.
Step 2: Stop the Recording
Highlight Stop Recording and press OK.
To Record
You can easily review and cancel programs to be recorded. Highlight To
Record and press OK.

26
 8 DVR
To Record: Sort Future Recordings
A list of your scheduled future recordings will appear to the right.
The list of programs to be recorded can be sorted by title, date to be recorded,
channel airing the program to be recorded, or recordings to be skipped or not.
For more information on sorting items in this list, see Sort Recordings
earlier in this section.
To Record: Canceling a Future Scheduled Recording
Step 1: Pick a Future Scheduled Recording
Highlight the recording event you want to cancel and press OK.
Step 2: Cancel the Recording Event
Highlight Cancel Recording and press OK.
Step 3: Recording Canceled
Once you have canceled the recording event, the entry for that recording
event is removed from the list.
Schedule Priority
When you create series recordings for different programs that may be
scheduled for the same time, Schedule Priority allows you to pre-determine
which program you want to be recorded instead of another. To go to
Schedule Priority, highlight Schedule Priority and press OK.
Schedule Priority: Changing Schedule Priority
Schedule Priority lists
all series recordings
with the highest
priority listed first.
This program will
always be recorded
in preference to any
other series recording.
To adjust the priority for
a series, highlight the
program you want to
change and press OK.
You can Move Up
or Move Down the
program in priority. Highlight the option you want and press OK. If necessary,
repeat this procedure until each series is in the order of priority you want.
27
 8 DVR
Schedule Event
Highlight Schedule Event and press OK. Setting a Schedule Event is covered
in 7 Recordings. Editing instructions are covered here.
Schedule Event: Editing a Scheduled Event
You can edit the channel
number, date, time, and type of
timer and frequency of the event.
Highlight the setting you
want to change by Arrowing
to the item and press OK.
Use the Right and Left
Arrow Keys to change the
settings and press OK on
the remote to end the edit.
When all screens are completed, press OK on the screen to enter
your information.
Record History
Record History is a log of all events related to your recordings such as
recording started, recording completed or recording canceled. Scroll down
the DVR listings and highlight Record History and press OK.
Record History: Reviewing Record History
Press the Up and
Down Arrow Keys on
the remote to scroll
through your record
history.
When you Arrow
to a Recording that
is labeled Record
Stop and push OK
on your remote, the
date and start time of
the recording appears
above. The same
process works for
Record Start.

28
 8 DVR
Whole Home DVR
As the name suggests, with Whole Home DVR all set top boxes in the
household can record programs and view live or pre-recorded shows from
any room in the house. You can also stop a recorded program in one room
and continue watching it in another.
Set a Recording
You can set a recording from
all set top boxes in the
household, not just the DVR.
Of course, you need one DVR
in the household because it
actually does the recording
functions for all the non-DVR
set top boxes. (See 6 Guide
- Alerts & Recording and 7
Recording for more details
about recording.)
Note: You cannot control
Pause Live TV from a
non-DVR set top box.
Non-DVR Set Top Box Recordings List
To view the list of
Whole Home DVR
recordings go to the
Menubar, select the
DVR icon and press
OK on your remote.
Recordings appears
as the first listing under
DVR. Select it and
press OK to bring up
the list. When viewing
the list of Whole Home
DVR recordings on a
non-DVR set top box, the Whole Home icon will appear next to the
program’s name. All set top boxes (including the DVR) will have access to
the recording.

29
 8 DVR
Watching from Room to Room

If you start
watching a
recorded
program in one
room (family), and
wish to move to
another room
(bedroom) you
can view the
recording there.
Step 1: Stop the recording playing in the family room by pushing the Stop ( )
key on your remote. (See the Playback Controls on your remote).
A screen will appear giving you a choice to either Keep this Recording
(highlighted) or Delete this Recording. Click OK on the highlighted Keep
this Recording. You will then be returned to the DVR screen and the video
will now be available in other rooms.

Step 2: Go to the bedroom’s TV, turn it on,

bring up the Menubar and scroll to DVR. The
first heading under DVR is Recordings.
Arrow over to the recording you had been
watching, and push OK. A screen will appear
giving you the choices of Play Recording,
Resume Play, Lock, Delete Recording, and
Cancel.
Scroll to Resume Play and press OK on the
remote to resume watching the video.

30
 9 Pay Per View
Introducing Pay Per View (PPV)
Pay Per View allows you to watch exclusive content in the comfort and
privacy of your home. Forget long lines, big crowds, expensive concessions
and seats in the “nose bleed” section.
Go To Pay Per View
Using the Arrow Keys on your remote, scroll the menubar to PPV, then
press OK. The PPV list will appear on the Guide menu.
Buying Pay Per View
Step 1: Pick the
Program
Highlight the Pay Per
View program you
want to buy in the
Guide and press OK.

Step 2: Buy PPV

Highlight Buy PPV
and press OK.

31
 9 Pay Per View
Step 3: Confirm Your
Purchase
Highlight the box next
to Enter PIN and enter
your Pay Per View PIN
using the Number
Pad (0-9). For more
information on PINs,
see section 11
Settings.
Finally, highlight the Buy
button and press OK.

Step 4: Watch Your Pay Per View

You can now watch your Pay Per View Event at the scheduled show time
on that channel.
If you purchased your
Pay Per View program in
advance, a list of options
will appear. You can
schedule an Autotune or
Reminder so that you
don’t miss it.
Your event will also be
listed in My Library,
which is accessed
through the menubar.
For more information on
setting Reminders and
Autotunes, see Setting
a Reminder, Autotune
or Recording earlier
in 6 Guide - Alerts &
Recordings.

32
 10 My Library
Introducing My Library
My Library stores all purchased programming, a list of your scheduled
Reminder and Autotune events, messages about your service, and a log of
your Caller ID.
The My Library Menu
PPV Events allows you to view previously
purchased Pay Per View movies.

Reminders lists all Reminder and Autotune

events you have created. From here, you can
cancel a Reminder or Autotune.
Messages allows you to view any messages
about your service. Messages may inform you of
promotional offers, upcoming Video on Demand
events, service upgrades or billing alerts.
Caller ID offers access to a log of all calls you
have received through Caller ID. You can
review Caller ID entries and delete individual
entries.
Go To My Library
Press MENU on your remote control, highlight My Library and press OK.
Introducing PPV Events
Pay Per View (PPV) times can range from one showing, to 24 hours,
to several days. PPV Events allows you to view a previously purchased
program. Highlight PPV Events and press OK.

33
 10 My Library
Go To PPV
Step 1: Choose Your
PPV Video
Arrow down to your
topic and press OK.
All purchased Pay
Per View programs
are listed to the right.
Highlight the event
you want to watch
and press OK for
information and viewing
options.

Step 2: Choose a PPV Option

Scroll to your choice of action and
press OK. See chapter 7 Recording
and chapter 8 DVR for more details
on Schedule Event. See chapter
6 Guide - Alerts & Recording for
more details on Record Program,
Set Reminder, and Set Autotune.

Introducing Reminders
Reminders lists all Reminder and Autotune events you have created. From
here you can cancel a Reminder or Autotune.
Go To Reminders
Highlight Reminders and press OK.
A list of your Reminders and Autotunes appears to the right.

34
 10 My Library
Cancel a Reminder or Autotune
Step 1: Pick the
Program
Highlight the Reminder
or Autotune you want
to cancel and press
OK.

Step 2: Cancel the

Autotune or Reminder
Highlight Cancel
Autotune or Cancel
Reminder depending
on the type of event
you are canceling and
press OK.
Introducing Messages
Messages may inform you of promotional offers, upcoming Video on
Demand events, service upgrades or billing alerts.
Whenever you receive
a new message an
alert will appear on
your screen. Press
INFO on your remote
to display the
message, or press
EXIT to ignore the
alert and view the
message later.

Go To Messages
Highlight Messages and press OK.
A list of all available messages appears to the right.
35
 10 My Library
Reading a Message
Highlight the message
listing you want to
read. The full message
will be displayed in the
Info Area in the upper
left-hand corner of your
screen.

Introducing Caller ID
Caller ID offers access to the Caller ID call log. You can review log entries
and delete individual entries.
Note: You must subscribe to Caller ID to access this feature.
Additionally, only certain set top boxes support on-screen Caller ID.
Please contact customer service for more information.
Whenever you receive a call, an alert will appear in the upper corner of your
screen. This alert will be removed after a few seconds.
Go To Caller ID
Highlight Caller ID and
press OK.
A list of received calls
appears to the right.
Highlighting a Caller ID
log entry will display
the name and number
of the caller, and the
date and time of
the call.

Deleting a Caller ID Entry

Highlight the Caller ID listing you want to delete and press OK. Highlight
Delete and press OK to remove the entry, or Cancel if you want to keep it.

36
 11 Settings
Introducing Settings
Settings gives you control over your video service. You can choose to
share purchased programs, change how alerts appear on your screen,
create parental controls and block programs by channel or ratings. You
can also create accounts for members of your family.
Go To Settings
Press MENU and highlight Settings. Then enter your password, highlight
OK and press OK. There are two main sections of Settings: Preferences
and Users. Both are used for setting up parental controls.
Activating Parental Control
Arrow to Parental
Control under Main
Preferences and
press OK to check the
box. Arrow to Submit
and press OK. You will
be returned to live TV.
Navigate back to
Settings and enter your
account password.

Selecting Parental Control Settings

Arrow Down to Users
and press OK. Arrow
Right and highlight
Parental Control and
press OK.
A new screen appears
listing the Parental
Control topics.
Arrow Up and Down
to check the controls
you want to set for
your household.
Both Movie and TV Ratings should be set. Setting one will not block the

37
 11 Settings
other’s content. For more information about Movie and TV Ratings, see the
ratings definitions in the appendix of this guide.
Movie and TV ratings determine the lowest rating for programs that will be
blocked. The selected rating and all levels above that rating will be blocked.
Unlock Timeout (Only Available on Master Account)
Unlock Timeout determines how long parental controls will remain disabled.
To set Unlock Timeout, highlight
the option box next to Unlock
Timeout and press OK. Use the Right/Left Arrow Keys to select the
amount of time wanted, then press OK.
Block Unrated (Only Available on
Master Account)
Block Unrated allows or blocks any program that does not have a rating.
To turn Block Unrated on or off, highlight the check box and press OK.
Content Rating
To block a particular type of
content, highlight the check box to
the left of that item and press OK.
Turning Parental Controls On and Off
Once you have finished your selections, Arrow Down to Submit and press
OK. Parental Controls will now be turned on. To turn off Parental Controls,
go to the on-screen Guide and select the Restricted program that is
replacing the program’s title. Highlight, and press OK on your remote.
A dialog box pops up that says
Unlock Parental Controls and
Cancel.
If you choose unlock, then you’re
prompted for your password and
parental controls are unlocked
for the duration specified by the
Unlock Timeout feature.

38
 11 Settings
You set the amount of time you want for the Unlock Timeout to be in
effect under the Parental Controls settings as explained earlier in this
section. To turn Parental Controls off indefinitely, uncheck the check box
marked Parental Controls in Settings Preferences.
Working With Additional Preferences
Share Rentals
Available in the future.

Require Login
Require Login determines if a user name and password must be entered
before being able to use your TV service.
To turn Require Login on or off, highlight the check
box and press OK. This ensures that the additional
users or sub accounts must log in to watch programs.
Enable Caller ID
Enable Caller ID turns on or off screen alerts for incoming Caller ID.
To turn Enable Caller ID on or off, highlight the
check box and press OK.

Caller ID Timeout
Caller ID Timeout determines how long Caller ID notifications remain on the screen.
To set Caller ID Timeout, highlight the option box to
the right of Caller ID Timeout and press OK. Then
press the Right or Left Arrow Key to rotate to the
amount of time you want the alert displayed, then press OK.
Channel Blocking
Channel Blocking enables or disables the list of channels you have
blocked. Blocked channels do not appear on the on-screen Guide.
To turn Channel Blocking on or off,
highlight the check box and press OK.
To edit the list of channels that are blocked, highlight the Edit button and press OK.
Channel Blocking Edit displays a list of all channels available. You can
then block or unblock any channel. Blocked channels WILL NOT APPEAR
in channel lineup. This can be a Parental Control feature or a stand-alone.
To block channels, highlight the
Channel Blocking Edit button and
press OK.
39
 11 Settings
If no changes have been made on the Preferences screen, you will go
directly to the list of all available channels. If any changes have been made
to the main Preferences screen and you have not already updated them, a
Save Changes box will appear. Highlight YES and press OK if you wish to
save these changes. The Settings Successfully Updated notice will then
appear. Highlight OK, and press the OK key.
The Channel Blocking
list will appear.
To block/unblock a
channel, highlight the
channel entry and
press OK.
To go to the next
screen of channels,
press the Up or Down
Arrow Key. When
complete, Arrow to
update and press OK.
Autotune Alert
Autotune Alert determines how early an Autotune will be shown once you
set an Autotune.
To set Autotune Alert, highlight the
option box to the right of Autotune
Alert and press OK. Then press the
Right or Left Arrow Key to display 0 seconds, 30 seconds, 2 minutes
or 5 minutes, then press OK.
0 seconds will display your Autotune at the exact time the program begins.
Any of the other settings will trigger the Autotune that many seconds or
minutes before the program begins.
Hardware Settings

For service provider only.

40
 11 Settings
Theme
Theme allows you to change the
color and style of menu, guide and
system screens using pre-set styles. These different pre-set styles are
called skins. To get to Theme, highlight and select the Settings icon on
the main menu bar, then scroll over to Theme. There are several choices in
the drop down menu for Theme. Here are some examples of the different
Guide and Menu screens.
Blue Shadow

Guide

Menu

Default4.1

Guide

Menu

41
 11 Settings
NuBlu

Guide

Menu

How To Change Your Theme

Step 1: Press Menu on your remote. Use your Arrow Keys to scroll to
the Settings icon. You will have to enter a password to enter Settings.
Preference under Settings will be highlighted. Navigate to the bar space
under Theme and press OK on the remote.

42
 11 Settings
Step 2: The Theme box will show right and left arrows. Use your right and
left Arrow Keys on your remote to scroll through your Theme choices, then
push OK on your remote to make a selection.
Step 3: Scroll down to Submit and press OK. A message will appear
saying that your settings were successfully updated. Press OK. Another
message will state that a resource change has been detected which
requires a reboot. Press OK. Your television system will go through the
transition. Your TV screen will be black with an active daisy wheel indicating
changes are occurring. It will take several minutes before your television
comes back up. Be patient, it will return with your new Theme choice.
Step 4: If you want to change back to the original skin,
use the same process.
Working With Settings/Users
User accounts allows
you to have separate
parental controls,
purchase limits and
themes for different
family members.
Users/Settings
allows you to add a
user account, edit an
existing user account,
change parental
controls for a user
account, or delete a
user account.
Note: The master account is the first account listed and is shown in
yellow rather than white. You cannot delete the master account and
cannot change the login name for the master account.
Adding a User Account
To create a new user
account, highlight the
Add button and press
OK.

43
 11 Settings
Highlight New Login
to enter the name for
the new account and
press OK. An on-
screen keyboard
appears.

Use the Arrow Keys

to highlight a letter or
number and press OK
to add it to the
login name.
Once you have
entered the desired
name, highlight Done
and press OK to return
to the Create New
User screen.

Highlight New
Password to enter the
password for the new
account. Use the
Number Pad on your
remote to enter the
password.

44
 11 Settings
Highlight Confirm Password to
re-enter the password for the new
account. Use the Number Pad on your remote to re-enter the password.

Highlight Allowance $ to enter a

limit to the amount of programs
that can be purchased per month for the new account. Use the Number
Pad on your remote to enter a whole dollar amount (e.g. 200 to limit the
account to $200.00).
Highlight the Enable Caller ID check
box and press OK to enable or
disable Caller ID alerts to appear on
the screen for this user account.
Highlight Enter PIN to enter the
master account’s PIN as a further
way of verifying the master account holder is creating this account. Use the
Number Pad on your remote to enter the PIN.
Now highlight Continue and press OK to go to the next
Add User Account screen.
The second Add User
Account screen allows
you to create parental
controls specific to
this user.
These parental control
settings are identical
to the settings shown
earlier with the
exception that there is
no Unlock Timeout or
Block Unrated setting.
Once you have entered the settings for the new account, highlight Submit
and press OK.

45
 11 Settings
Editing a User Account
To edit a user account,
highlight the user
account and press
OK, then highlight the
Edit button and
press OK.
Note: The master
account is the first
account listed and
is shown in yellow
rather than white.

Using the Number

Pad on your remote,
enter the current
password for this
account.

Highlight New Login and press OK on

your remote if you wish to change
your login name. An on-screen keypad will appear to complete the entry.
Now highlight New Password to
change the password. Use the
Number Pad on your remote to enter a numeric password.
Highlight Confirm Password to re-enter
the password. Use the Number Pad
on your remote to exactly re-enter the password.
Highlight New User PIN and enter a
new PIN for this account.
Highlight Confirm User PIN to
re-enter the new PIN.

46
 11 Settings
Theme allows you to change the
appearance of your on-screen guide menus.
Highlight Allowance and enter
the user’s desired allowance for
purchase programming.
Highlight Enter PIN and enter the
account’s existing PIN.
Highlight Enable Caller ID and press OK if the user
wishes to view incoming calls. Email and Internet are not currently offered.
Once you have made all changes to this account, highlight Submit
and press OK.

47
 12 Sign Out / Sign In
Sign Out / Sign In
This function is typically only used if there are more than one user account,
usually when a parent adds a child as a new user. The parent’s account
(master account) controls the child’s account (sub account).
Go To Sign Out / Sign In
Press the MENU key
on the remote. Scroll
the menubar to the
Sign Out icon and click
OK.

You will then be signed

out of your account,
and the Sign In screen
will appear. Highlight
the Name entry box
and press OK.
Use the Up/Down
Arrows Keys to
select the name for
the desired account.
Then highlight the
Password entry box and enter the password used for the desired account,
highlight Sign In and press OK.
When a new user signs in, parental controls and other set restrictions for
that account will be imposed.

48
 13 Favorites
Introducing Favorites
Save time and enjoy the channels you watch the most. Each Favorites list
contains just the TV channels you wish to view. You can create multiple Favorites
lists and quickly change the on-screen Guide to show them.
Go To Favorites
Press MENU and highlight Favorites, then press OK.
A screen will appear with options to choose, edit, create or delete a list, or cancel.
Choosing a Favorites List
There are two ways to choose a Favorites list:
Option 1: Favorites From the Menubar
Follow the steps above in “Go To Favorites,” then highlight Choose and
press OK. Then highlight the Favorites list you want and press OK.
Option 2: Favorites From the On-Screen Guide
While in the Guide, you
can cycle through your
Favorites lists by
pressing the GUIDE
key repeatedly. Each
press will activate the
next Favorites list.
Cycling to All will
display all available
programming.

The name of the active

Favorites list is shown
below the picture-in-
picture area. This
causes the on-screen
Guide to only display
the channels included
on that Favorites list.
Pressing GUIDE
once you have cycled
through all Favorites
lists will exit the Guide.
49
 13 Favorites
Creating or Editing a Favorites List
Step 1: Create or Edit
Follow the steps in “Go To Favorites,” highlight Create or Edit, and press OK
to bring up the Favorites create/edit screen. This screen displays every
channel offered.
Step 2: Name Your Favorites List
The Name: box is
already highlighted.
Press OK to use the
on-screen keyboard to
change the name for
your Favorites list.
First, highlight Clear
All and press OK to
clear the default name.

Highlight each letter in the new name and press OK. Once you have
entered the name, highlight Done and press OK.
Step 3: Choose Your Favorite Channels
Arrow Up and Down and select the channels to add or remove from your
Favorites list and press OK. A channel included in the Favorites list shows a
heart icon to the right of the channel info.
To save your Favorites list, Arrow Right and highlight Update and press OK.
To cancel your Favorite list without saving it, highlight the Cancel button at
the bottom right of your screen and press OK.
Delete a Favorites List
Step 1: Select Delete
Follow the steps in “Go To Favorites,” then highlight Delete and press OK.
Step 2: Select the Favorites List to Delete
Highlight the Favorites list you want to delete and press OK. A box will
appear asking you to confirm that you want to delete the selected Favorites
list. Highlight Yes to delete or No to cancel, and press OK.

50
 14 Search
Introducing Search
Search allows you to enter the name or partial name of a program or video
and find any program matching the text you entered.
Go To Search
Press MENU and highlight Search, then press OK.
Search for a Program
Step 1: Enter the Program Title
When the Search
screen appears, the
highlight will be on the
Search text box
Press OK and a
keyboard will appear
to the right of the
screen.
Usually the first three
or four letters in the
name will be enough
to find your program.
Use the Up/Down/
Left/Right arrows to
highlight the letters on
the on-screen
keyboard to enter your
search keyword.
If you enter a wrong
letter, highlight Del and
press OK to go back
one space.

If you need to start over, highlight Clear All and press OK.
When complete, highlight Done and press OK.

51
 14 Search
Step 2: Search

Highlight Search and press OK to perform a system-wide search of all programs

that match your search criteria.
The search results appear in order on the right side of the screen.
Step 3: Pick a Result
You can highlight any
TV program or rental
listing and press OK
and a menu will
appear, enabling you
to...
(1) Schedule an Event
(recording - see 8 DVR).
(2) Watch or record a
program if it’s on now.

(3) Set a Reminder or Autotune for a program if it comes on later

(see 6 Guide - Alerts & Recording and 7 Recording).
(4) View Expanded Info.
(5) Cancel from this menu.
Note: You cannot set a Reminder, Autotune or Recording for Video
on Demand rentals. The only options that come up when you search
for a VoD is Rent, Expand Info, and Cancel.

52
 15 Remote Scheduling
Introducing Remote Scheduling
Remote scheduling allows you to schedule new recordings and manage
existing ones through any web browser while away from your home.
Accessing Remote Scheduling on the Web
First, enter this website URL http://remote.dccn.net/iTVSchedule/
to pull up the sign in screen. Next, sign into your account - Type in your
Username and Password and then click on Login.

After logging in, you’ll see the tabs: Home, Guide, To Record, Recording,
Account and Sign Out- used to schedule and manage recordings or
account settings.

Home A row of popular programs are displayed. Clicking on a

program photo will display a list of upcoming episodes
which you can choose to record.
Guide Displays guide information from which you can select a
program to record
To Record Displays the list of programs to be recorded
Recordings Displays the list of DVR recordings stored on your STB
Account Change your username, password, email address, or re-
name your DVR STBs
Sign Out log out of your account session

53
 15 Remote Scheduling
Recording a Program
Recording can be done in Home, Guide and Search Guide. Each gives
you a different window to the content or programs on your home television
that you can record remotely.
Record Using the Home Page

The Home option shows a lineup of popular programs. Click the title
beneath the picture to show a list of upcoming episodes which you can
choose to record.
Click the program you want to record and the area will then be highlighted.

Click Record Program to record that specific episode or click Record

Series to record all episodes of the program.
A message saying “Series recording has been scheduled” will appear.
Then click on Close.
After you have scheduled this future recording, you can see it on both the
To Record screen on the web, and when you return home, on your TV on-
screen guide under the DVR icon.
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 15 Remote Scheduling
Record Using the Guide Page
The Guide page displays guide information from which you can select a
program to record. The same channels on your television will show on your
web guide. Click on the Guide tab to view the guide listings.

Click on the program you want to record. The Program information will
display, then move your cursor down to the Record Program and Record
Series buttons.

Click on the recording preference for that program and a message confirms
your recording has been successfully scheduled. Again, click on Close.
The program will be added to your To Record list on the web. On your TV on-
screen program guide, a single episode ( ) or a series episode ( )-
depending on your selection-will appear next to the program indicating the
program will record.
55
 15 Remote Scheduling
Using the Search Guide Option
To search for a program to record, type in a keyword in the Search Guide
box at the top of the web page and press enter. A list of programs with the
keyword is displayed.

Click on a program to access the program’s information. Select either the

Record Program or Record Series for recording the selected program.
Your TV on-screen guide will show a single episode ( ) or
series recording ( ) next to the program indicating the program will be
recorded.
Managing Your Scheduled Recordings
When you click on the To Record tab, a list of scheduled recordings is
displayed.

You can delete a show by clicking on the red (x) next to the show. You can
cancel a scheduled single recording or a scheduled series recording by
clicking on it.

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 15 Remote Scheduling
Managing Your DVR Recordings
When you click on the Recordings tab, you’ll see a list of DVR recordings
stored on your DVR set top box.

Click on the (x) next to the program you want to delete. You can either
delete that specific recording or delete all recordings of that program.

Manage your account settings

To manage your account settings, click on the Account tab. Here you can
change your username, password, email address or rename your DVR set
top boxes.

57
 15 Remote Scheduling
Changing Your Password
You can change your password by clicking on Password or by clicking on
the word change to the right. Next type in your old password, then type
the new password and then confirm the new password. When finished
click Save Changes.

Renaming Your DVR Set Top Boxes

You can rename your STB by clicking on DVR Boxes or the word Manage
to the right. Next type in what you wish to rename your STB (no spaces).
You can change the set top box name by number or change the name
for convenience (example — livingroom). Click Save Changes when
complete.

Signing Out
To sign out of your account session, click on Sign Out.

58
 Set Top Box
ADB 2721 HDTV

1 2 3 4 5 6 7

1. Top: Video/Stereo Audio R/L (Video/Audio Left/Audio Right)

Connects the set top box to your TV or VCR to provide good quality
video and stereo audio.
Bottom: Component (HD Analog) Output (Video/Audio Left/Audio
Right) Connects the set top box to your TV or VCR to provide high
definition quality video and stereo audio.
2. HDMI (High Definition Media Interface) Connects the set top box to
your HDTV using an HDMI cable - provides audio and video.
3. Ethernet Connects the set top box to the video service using a CAT5
Ethernet cable.
4. USB (Universal Serial Bus) Connects the set top box to technician’s
equipment and other devices.
5. S/PDIF Connects the set top box to a home theater system to provide
surround sound audio - provides audio only.
6. Power Adapter Provides power to the set top box.
7. On / Off Switch Turns the set top box on or off.

59
 Set Top Box
ADB 3721 HDTV
1 2 3 4

5 6 7 8 9 10 11

1. Secondary Video/Stereo Audio R/L (Video/Audio Left/Audio Right)

Connects the set top box to your TV or VCR to provide good quality
video and stereo audio.
2. Primary Video/Stereo Audio R/L (Video/Audio Left/Audio Right)
Connects the set top box to your TV or VCR to provide good quality
video and stereo audio.
3. S-Video Connects the set top box to your TV to provide high-quality
video - provides video only.
4. Component (HD Analog) Output (Video/Audio Left/Audio Right)
Connects the set top box to your TV or VCR to provide high definition
quality video and stereo audio.
5. HCNA Coax Port Connects the set top box to a HCNA wall socket
using coax wiring.
6. RF Modulated Output to TV Connects the set top box to your TV
using a standard coax cable - provides audio and video.
7. Ethernet Connects the set top box to the video service using a CAT5
Ethernet cable.
8. S/PDIF Connects the set top box to a home theater system to provide
surround sound audio - provides audio only.
9. HDMI (High Definition Media Interface) Connects the set top box to
your HDTV using an HDMI cable - provides audio and video.
10. USB (Universal Serial Bus) Connects the set top box to technician’s
equipment and other devices.
11. Power Adapter Provides power to the set top box.

60
 Set Top Box
ADB 3800 HDTV

1 2 3 4 5 6 7 8 9

1. Power 12V DC 1.7A Provides power to the set top box.

2. To TV Connects the set top box to your TV using a standard coax
cable - provides audio and video.
3. S/PDIF Connects the set top box to a home theater system to provide
surround sound audio - provides audio only.
4. USB (Universal Serial Bus) Connects the set top box to technician’s
equipment and other devices.
5. HDTV HDMI (High Definition Media Interface) Connects the set top
box to your HDTV using an HDMI cable - provides audio and video.
6. Ethernet Connects the set top box to the video service using a CAT5
Ethernet cable.
7. HDTV Pr/Pb/Y (Component Video) Connects the set top box to your
TV to provide very high-quality video - provides video only.
8. SDTV S-Video Connects the set top box to your TV to provide high-
quality video - provides video only.
9. SDTV Video/Stereo Audio R/L (Video/Audio Left/Audio Right)
Connects the set top box to your TV or VCR to provide good quality
video and stereo audio.

61
 Set Top Box
ADB 5721 DVR-HD
1 2 3 4

5 6 7 8 9 10 11
1. Secondary Video/Stereo Audio R/L (Video/Audio Left/Audio Right)
Connects the set top box to your TV or VCR to provide good quality
video and stereo audio.
2. Primary Video/Stereo Audio R/L (Video/Audio Left/Audio Right)
Connects the set top box to your TV or VCR to provide good quality
video and stereo audio.
3. S-Video Connects the set top box to your TV to provide high-quality
video - provides video only.
4. Component (HD Analog) Output (Video/Audio Left/Audio Right)
Connects the set top box to your TV or VCR to provide high definition
quality video and stereo audio.
5. HCNA Coax Port Connects the set top box to a HCNA wall socket
using coax wiring.
6. RF Modulated Output to TV Connects the set top box to your TV
using a standard coax cable - provides audio and video.
7. Ethernet Connects the set top box to the video service using a CAT5
Ethernet cable.
8. S/PDIF Connects the set top box to a home theater system to provide
surround sound audio - provides audio only.
9. HDMI (High Definition Media Interface) Connects the set top box to
your HDTV using an HDMI cable - provides audio and video.
10. USB (Universal Serial Bus) Connects the set top box to technician’s
equipment and other devices.
11. Power Adapter Provides power to the set top box.

62
 Set Top Box
ADB 5810 DVR-HD

1 2 3 4 5 6 7 8 9 10 11
1. USB (Universal Serial Bus) Connects the set top box to technician’s
equipment and other devices.
2. Ethernet Connects the set top box to the video service using a CAT5
Ethernet cable.
3. HDMI (High Definition Media Interface) Connects the set top box to
your HDTV using an HDMI cable - provides audio and video.
4. Pr/Pb/Y (Component Video) Connects the set top box to your TV to
provide very high-quality video - provides video only.
5. VCR Audio Right/Audio Left/Video Connects the set top box to your
VCR to provide good quality stereo audio and video.
6. S-Video Connects the set top box to your TV to provide high-quality
video - provides video only.
7. TV Video Connects the set top box to your TV to provide good quality
video.
8. TV Audio R/L (Audio Left/Right) Connects the set top box to your TV
to provide good quality stereo audio.
9. To TV Connects the set top box to your TV using a standard coax
cable - provides audio and video.
10. S/PDIF Connects the set top box to a home theater system to provide
surround sound audio - provides audio only.
11. 12V DC 4A Provides power to the set top box.
You can also use the front panel keys of the ADB
5810 set top box to replace the basic remote
control functions. Use MENU to display the Main
Menu, EPG to display the on-screen Guide, RES to
change screen resolutions, and the arrow and OK
keys as you would those on the remote control.
63
 Movie Ratings
MPAA (Motion Picture Association of America) Ratings System
G – General Audience
This is a film which contains nothing which
would, in the view of the MPAA Rating Board, be
offensive to parents whose younger children view the film.
PG – Parental Guidance Suggested
The theme of a PG-rated film may itself call for
parental guidance. There may be some profanity
in these films. There may be some violence or brief nudity. But these
elements are not deemed so intense as to require that parents be strongly
cautioned beyond the suggestion of parental guidance. There is no drug
use content in a PG-rated film.
PG-13 – Parents Strongly Cautioned
A PG-13 film is one which, in the view of
the MPAA Rating Board, leaps beyond the
boundaries of the PG rating in theme, violence, nudity, sensuality, language,
or other contents, but does not quite fit within the restricted R category.
Any drug use content will initially require at least a PG-13 rating.
R – Restricted
An R-rated film may include hard language, or
tough violence, or nudity within sensual scenes,
or drug abuse or other elements, or a combination of some of the above,
so that parents are counseled to take this advisory rating very seriously.
NC-17 – No Children 17 or Under
NC-17 does not necessarily mean “obscene
or pornographic” in the often accepted or legal
meaning of those words. The MPAA Review Board does not and cannot
mark films with those words. These are legal terms and for courts to
decide. The reasons for the application of an NC-17 rating can be violence
or sex or aberrational behavior or drug abuse or any other elements which,
when present, most parents would consider too strong and therefore off-
limits for viewing by their children.

64
 TV Ratings
TV Parental Guidelines Ratings System
The TV Parental Guidelines ratings provide program ratings and content
ratings. This provides a clearer idea of the reason for a program’s rating.
Program Ratings
TV-Y – All Children
This program is designed to be appropriate for all children.

TV-Y7 – Directed to Older Children

This program is designed for children age 7 and above. It may
include mild fantasy violence or comedic violence.
TV-G – General Audience
Most parents would find this program suitable for all ages.

TV-PG – Parental Guidance Suggested

This program contains material that parents may find unsuitable
for younger children.
TV-14 – Parents Strongly Cautioned
This program contains some material that many parents would
find unsuitable for children under 14 years of age.
TV-MA – TV Mature Audience Only
This program is specifically designed to be viewed by adults and
therefore may be unsuitable for children under 17.
Content Ratings
Content Ratings are shown just below the program rating.
FV: Fantasy Violence (only applied to TV-Y7)
For those programs where fantasy violence may be more intense or more
combative than other programs in this category.
The meaning of a content rating increases as the program rating increases.
V: Violence TV-PG: Moderate; TV-14: Intense; TV-MA: Graphic
S: Sexuality TV-PG: Some; TV-14: Intense; TV-MA: Explicit
L: Language TV-PG: Infrequent; TV-14: Strong; TV-MA: Crude
D: Dialogue TV-PG: Some; TV-14: Intense; TV-MA: Not used
For more information on TV Parental Guidelines Monitoring Board and its
rating system, please visit www.tvguidelines.org.
65
Douglas County PUD
1151 Valley Mall Parkway
East Wenatchee, WA 98802
509-884-7191 • 1-800-503-7990
24/7 Customer Support (800) 741-9525
www.douglaspud.org