Bus 379 F24 Ab1

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School of Business

BUS 379 AB1


Cross-Cultural Management
Fall 2024

Important dates See http://www.ufv.ca/admissions/registration/imprtregdates/

Faculty Name Luciana Turchick Hakak Office: C2444

Contact [email protected]

Office hours Mondays 2:30 – 3:30; Thursdays 11:30 – 1:30. Or by appointment.

Prerequisite(s) 60 university-level credits.

Calendar This course presents an overview of cross-cultural management


description practices and issues, examining the behaviour of people in
international organizations, cross-cultural work teams, with multi-
cultural customers, and inter-cultural stakeholders. It emphasizes the
development of competencies for managing cultural diversity in the
workplace.

Learning Upon successful completion of this course, students will be able to:
outcomes LO 1. Assess how culture and subcultures affect organizational behaviour.
LO 2. Analyze how cultural values and perspectives influence international
communication and negotiation.
LO 3. Demonstrate insight into one's culture, cultural limitations and filters.
LO 4. Express sensitivity to a variety of organizational cultures and norms.
LO 5. Demonstrate a range of intercultural competencies.
LO 6. Apply culture dependent factors to the management of organizations in the
areas of: diversity management, international human resource management;
comparative change management; inter-cultural communication, and cross-
cultural problem solving.

Required Thomas, D. & Inkson, K. Cross Cultural Management. An Introduction. 1st 1


resources edition, Sage, 2021.
Available for purchase at the UFV bookstore. E-book format is also acceptable.
Course Schedule

Week Date Topics Assigned readings Assignments

1 Sept 09 Introduction to the Chapter 2 –


Course; Describing Culture

2 Sept 16 Cultural Dimensions Chapter 3


and Values

3 Sept 23 Cultural Dilemmas and Chapter 3 and 4


How culture works

4 Oct 07 Communicating across Chapter 6


Cultures

5 Oct 21 Motivation and Chapter 7 Country Studies:


Leadership across Western Europe (a)
cultures Reflection paper 1
due

6 Oct 28 Cross cultural Chapter 5 Country Studies:


dimensions of decision Western Europe (b)
making

7 Nov 04 The challenge of Chapter 8 Country studies:


multicultural groups and Eastern Europe
teams

8 Nov 18 Organizational structure Chapter 9 Country studies: Latin


and culture America

9 Nov 25 Cross cultural ethical Readings assigned Country studies: Africa


in blackboard and middle-east
dilemmas

10 Dec 02 Managing intercultural Chapter 6 + Country studies: South


negotiations reading assigned Asia
in Blackboard

2
11 Dec 05 International Chapters 10 & 11 Country studies: East
assignments + looking and South-East Asia
to the future Reflection paper 2
due

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