FORM-C Introduction

• Whenever a Foreigner stays in any Hotel, Dharamshala, Guest House ,

Individuals , Hospitals etc. it is the duty of the Accommodator to keep the
records of their stay which includes their personal information, Passport,
VISA details etc.

• For this Government of India under IVFRT project, has developed an online
Application for catering all the information related to any foreigner who
visits India and stays in a Hotel, Dharamshala, Guest House etc. This
Software Application has been named as Form C.

• For foreigner who is having stay more than 180 days are required to
register themselves with the concerned FRRO/FRO where Form-C entered
by various accommodators is also checked before providing services.

• This helps in identifying legal arrival of foreigner guest for Government

records. The Form C data has to be filled and periodically submitted to
the Concerned FRRO/FRO by Hotel, Guest House, Dharamshala etc.
 Users and their Roles
User Roles

All foreigners visiting India needs to get registered with

the concerned FRRO/FRO. Each Hotel, Dharamshala,
Guest House etc which accommodates any foreigner
Foreigner needs to get registered with the Concerned FRRO/FRO
and fill Form C data.
Any Hotel, Dharamshala, Guest House etc which
Accommodating Place accommodates a foreigner

The accommodator is the approved user i.e.

owner/staff of the Hotel, Dharamshala, Guest House
etc who:

Registers the accommodating place with concerned

FRRO/FRO
Accommodator Logins to the Form C Application using the user Id
and Password approved by FRRO/FRO official
Fill the Form C data and send the same in the form
of periodical reports whenever required.

The Hotel, Dharamshala, Guest House etc Staff

Subordinate assigned for filling Form C data by the Accommodator
 Form-C Registration URLs

boi.gov.in
or
http://indianfrro.gov.in/frro/FormC
 Procedure for Using Online Form-C System
The hotel / Dharmasala etc. should have a valid user-id for entering the Form
C data , For obtaining a valid user-id, the hosts must first register themselves
using the online user registration form available under sign-up link

After completing sign-up/registration a pdf will be generated containing the

details of the registrant. A signed hardcopy of the pdf should be submitted to
concerned FRRO/FRO for approval.

The concerned authority in FRRO/FROs office scrutinizes the details of the

pdf (hardcopy) submitted and if all are in order, the user-id will be approved.

The host can now start entering the Form C data using the approved user-id.
After completing the entry of guest into the online system, a summary report
can be generated and the same should be submitted periodically to concerned
FRRO/FRO.
 FORM – C WORKFLOW DIAGRAM

Hotel/
Dharamshala/
Internet
Institute, etc.

Online Pubic
FRRO/FRO
Server
slide 5
 Software capabilities

 The user-id will be unique across the complete system

 A unique id number for each Hotel/ Dharamshala/ Institute/ Guest House

is generated internally during User registration.

 Once user registration form is filled and submitted, modification will not
be permitted.

 Filling up of User registration form and approval will be on online system.

 Only one user will be provided to each Hotel/ Dharamshala/ Institute/

Guest House etc. Uniqueness will be checked by FRRO/ FRO concern.

 Provision is available for change password and modify profiles

C-FORM Process Flow
 1. Sign Up process of the first time registration for Form C
by the Accommodator

 Open the URL for Form C Registration

 Click on the Sign Up Link
 Fill the details, submit the form and take print out
 Submit the Hard Copy of form to concerned FRRO/FRO for
approval
boi.gov.in
 http://indianfrro.gov.in/frro/FormC

Cli k o “ig Up li k for the

first time registration by the
Accommodator

Click on Sign Up Link

http://indianfrro.gov.in/frro/FormC
Section 1 (userID and Password)

Decide a user id for your accommodation its availability will be checked

automatically while moving to password field. If User ID Available message
comes you can proceed else if message is User ID already Exists then change
user ID and try again.

Enter Password and note it down for future usage.

 re-enter the password to confirm.
Section 2 (Information about Hotel manager )

 Select security question and remember the answer this will be required to
reset your password in case you forget.

Enter Name, Gender, DOB, Designation and email-ID of the Manager.

 Now Enter mobile no. and Phone no. of the Manager

Section 3 (Accommodation Details (Hotels/ Individual Houses / Dharamshala)

 Select security question and remember the answer this will be required to
reset your password in case you forget.

Enter Name, Gender, DOB, Designation and email-ID of the Manager.

 Now Enter mobile no. and Phone no. of the Manager

Section 4 (Information about Hotel Owner )

 Enter the Owner’s Name, Address,Email-ID , Phone No

 Use Add or Delete button to add more owners or delete exiting owner
 Now enter exact captcha code and submit
 Approved Hotels / Dharamshala /
Individual Houses can now sign in with
exactly same userid and password
filled while registering /sign-up for
Form-C
 2. Sign In process

Enter the URL http://indianfrro.gov.in/frro/FormC and fill user

id a d password. Cli k o “ig I utto .

 Open the URL for Form C Registration

 Click on the Sign In Link
 Fill the Form C data for the foreigners
 After completing the entry of guest data into the online system, a summary
report can be generated and must be submitted periodically to concerned
FRRO/FRO.
 Forgot Password link can be used to get the password through email after
entering the security question answer filled during sign up process.
Enter User ID and type the
letters as shown in the Image
in the Textbox below.

Security question automatically appears on screen, which was chosen at the time of registration.
Enter- the answer to the Security Question selected at the time of registration.
Press Button- “u it to reset and get the Password through email.
Menu Links are
displayed after
successful Login
 1. Form-C(Add/Edit/Individual Print)

 The Accommodator can add Form C data for a Foreigner or Edit the
temporary saved data and take the individual printout of the Form C.
 Form C Information will be saved, if you click Save and Continue button to
submit the form.
 Partial information will be saved, if you click Save and Exit button. You can
continue entering the remaining information later using the Application
ID.
 If you click Save and Continue button, the form will be submitted and No
further changes can be made.
 If you click Logout without doing either of that, your information will be
lost.
 If Clicked on save and Exit

Application Re-print can

be taken by entering
application id

Partial information will be saved, if you click

Save and Exit button. You can continue
entering the remaining information later using
the Application ID.
 If Clicked on save and Continue

If you click Save and Continue button, the form

will be submitted and No further changes can
be made
Complete Form-C Sample
2. Print Form C(Bulk Print)
3. Print Form C(Bulk Print): Subordinate

Enter the Date Range and User Id and Press

Button- “u it to view the list of Foreigners
who stayed at the accommodating place in this
Date Range whose Form C was filled by the
Subordinate selected in User Id from dropdown
4. Generate Summary(Form C feeding date)

Enter the Date Range and Press Submit to view the

list of Foreigners who came to stay at the
Accommodating place in this Date Range
5. Generate Form C Summary(Subordinate)

Enter the Date Range and User Id

and Press Submit to view the list of
Foreigners who came in this Date
Range whose Form C was filled by
the Subordinate selected in User Id
dropdown
6. Edit own User Profile

Edit the Profile and submit

the changes
 7. Add/Edit Users For Subordinate

Click on Add User to add a new

Click on any user id to edit
subordinate
the users detail

Add the User details in the textboxes and Press

Check Availability to check whether there is an
existing User Id with the same name or not.
Press Submit.
 8. Change Password

Enter old
password Confirm New password
Enter New
password
Press Cha ge to ha ge
the password

Note: Password cannot be same as of last three used passwords

 9. Pending Temporary saved data

This option allows the Accommodator to view the list of all temporary saved data
for the form C and the data submitted by the Subordinates which has to be
finalized.
 10. Generate Summary(Arrival Date)

The Accommodator can generate arrival summary of the foreigners arrived in the
accommodating place for form C during two particular dates i.e. fro and To .
Thank You!
 Step by step procedure to use Form C system.

Step-1 How to create user id and password to access Form-C system

 To use Form-C system hotel has to register in system by filling-up online request form.
 How to get online request form?
Visit website boi.gov.in and click Form C OR directly visit http://indianfrro.gov.in/frro/FormC
Click on Sign Up link.
Fill the details in - „User Registration for Form C and From S‟ page as given below -
 Individual Registration:
1. User Id: Enter user id consisting of alpha-numeric characters only. Check its availability if not
available give different user id.
2. Password: min 8 chars, use at least one special character (/.[~!@'#$%^&*?_~-,()]+/)"),number,
lowercase, uppercase letter.
3. Confirm Password: Enter exactly same password as above.
 Security Questions :
1. Security Question: choose one of the security questions from options available.
2. Your Answer: specify your secret answer to the above question and remember it.
3. Name: Enter your full name in the provided space.
4. Gender :Choose your gender
5. DOB: Select date of birth using calendar icon (format dd/mm/yyyy)
6. Designation : Mention your designation in the hotel
7. Email Id: Enter your valid email id
8. Mobile: Enter your mobile no.
9. Phone No: Enter your phone no.
10. Nationality: Select your Nationality from drop down option.
 Hotel/Guest House / Dharmashala /Institute/ Individual House etc. Details :
1. Name : Enter Name of the Accommodation
2. Capacity: Number of guest it can accommodate.
3. Address: Location of the accommodation.
4. State : Select state (_____________________)
5. City/Districts: Select Concerned FRO (This binds the accommodation under the
jurisdiction of concerned FRO)
6. Accommodation type: Select appropriate accommodation type.
7. Accommodation grade: Select appropriate accommodation grade else select others.
8. Email Id: Enter registered email id of the accommodation.
9. Mobile: Accommodation mobile no.
10. Phone No: Accommodation Phone No
 Hotel/Guest House / Dharmashala /Institute/ Individual House Owner Details :
1. Name: Full name of the owner of the accommodation.
2. Address: Address for communication.
3. State: Select state City: Mention city to which owner belong.
4. Email-id : Email Id of the owner,
5. Phone No: Owner‟s phone no.
6. Mobile: Owner‟s Mobile no.

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  Next Click on Add button to add owner , you can add multiple owner by filling details once
again and clicking the same Add button
 Type the code shown: Now enter the exact characters shown inside the screen and click on
submit.
 After Submitting the form you will get User Registration for Form C page with the following
message, “User registered, kindly take the printout of the Application, right click here and
choose target to save the application and take a printout”.
 The Printout is the requisition form which should be duly signed and submitted at the address
of the concerned FRRO mentioned in the printout.
 The requisition form will be verified by FRRO against the details furnished by hotel keeper
and the status of requisition as approved or rejected will be communicated by FRRO.
 Once UserId is approved by the FRRO, the hotel keeper can sign in using the same on the
website : http://indianfrro.gov.in/frro/FormC

Step-2 How to enter foreigners’ arrival details and Submission of Form C

 After approval of hotel keeper‟s request form by FRRO office, the hotel keeper can start filling
the Form C data of the foreigner in the website http://indianfrro.gov.in/frro/FormC
 Click on Sign In button on the screen enter the approved user-id & password.
 After successful login hotel keeper get Menu Screen i.e. –
1. Form C (Add/Edit/Individual Print) – To fill the data of the foreigner arrived in the hotel (refer
page 3 for details)
2. Print Form C (Bulk Print) –: To take detailed print of foreigners‟ data entered during specified
dates.
3. Print Form C (Bulk Print) – subordinate -: To take detailed print of foreigners‟ data entered by all
or selected subordinate during specified dates.
4. Generate Summary (Form C Feeding Date) –: To generate reports of the foreigners‟ Form C
Summary data entered in the hotel during specified feeding periods (i.e. daily, weekly, monthly,
quarterly, half yearly & yearly) based on from date & to date selection.
5. Generate Summary – Subordinate -: To take a print of summary report of foreigners‟ data during
specified feeding dates and selected subordinate.
6. Edit Own User Profile – To edit details about hotel keepers, hotel and hotel owner.
7. Add/Edit User for Subordinate – To add/edit additional subordinate staff (if needed) under hotel
keeper for filling up foreigner‟s data on arrival.
8. Change Password – Facility to manage hotel keeper‟s password.
9. Pending Temporary Saved Data –: Daily Report for hotel keeper to submit & finalize the arrival
data entered by the subordinates (if any) under hotel keeper.
10. Generate Summary (Arrival Date) –: To generate report of foreigners based on selected arrival
date in the hotel.

2
Form C (Add/Edit/Individual Print) – Step by step how to fill-up online form of Form C.

 When hotel keeper click at Form C (Add/Edit/Individual Print) of the Menu, hotel keeper gets the
screen as “Online Form „C‟ ARRIVAL REPORT OF FOREIGNER IN HOTEL”.
 On the screen hotel keeper have to fill-up information of the foreigner.
 In the section of “Accommodation details” hotel information is populated as per the request form filled
by the hotel keepers previously.
 In the section Personal details – Given name, Sex, DOB, Age, Special category, Nationality are
mandatory fields.
 For inserting photo of the foreigner – you have to save a photo in .jpg format in your computer and
size of the photo should be less than 50 KB.
 In the section of Address in country where residing permanently - Permanent address, city, country
are mandatory fields.
 In the section of Address / Reference in India - Address / Reference in India, State, city/district and
Pin code are mandatory fields.
 In the section of Passport details - foreigners Passport number, place of issue, date of issue and
passport valid date are mandatory fields.
 In the section of Visa details - foreigners Visa number, place of issue, date of issue and Visa valid
date, Type of visa are mandatory fields.
 In the section of Arrival Information – Arrived from Country, Arrived from City, Arrived from Place,
Date of Arrival in India, Date of Arrival in Hotel, Time of Arrival in Hotel, Intended duration of stay
in Hotel are mandatory fields.
 In the section of other details - Whether employed in India, Purpose of Visit and Next Destination of
the foreigner are mandatory fields.
 After filling-up above mentioned details of the foreigner –
 Your information will be saved if you click Save and Continue button to submit the form.
 Partial information will be saved, if you click Save and Exit button, you can continue entering the
remaining information later using the Application ID which will generated on the screen.
Important Note -
 If you click Save and continue button, the form will be submitted and no further changes can be
made.
 If you click Logout without doing Save and Continue or Save and Exit, your information will be
lost.
 The data of the foreigners filled by the subordinate should be finalized by the Hotel keeper.

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Add/Edit User for Subordinate - Further creation of user by hotel keeper

 Add/Edit User for Subordinate : A Hotel keeper can further create users using this link
 Click on ADD USER fill following details :
1. User Id
2. Password
3. User Name
4. Gender
5. User Designation
6. User email
7. User Phone
8. Nationality
9. User Status
All fields are mandatory.
Now, click on Submit button, ‘A New User Created’ message is displayed on the screen.

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