SHAMBERERE TECHNICAL TRAINING INSTITUTE

INDUSTRIAL ATTACHMENT REPORT

NAME : RONNY OMOLLO

ADM NO. : 6745

COURSE : INFORMATION COMMUNICATION TECHNOLOGY

INSTITUITION : LUBAO FREQUENCY MODULATION LTD

DEPARTMENT : ICT

PERIOD : 3 MONTHS (JAN – MARCH 2022)

ASSESSOR : MR. LUMBASI JOHN

SUPERVISOR : MR. ODUOR CHARLES

SUBMITTED ON : 05/10/2022
DECLARATION

I hereby declare that this report is my own original work and it contains a summary of the work I
did at Lubao FM for a period of three months. I also declare that information provided in this
report is true and has not been altered in any way.

NAME: RONNY OMOLLO

SIGN…………………………. DATE……………………………..

DECLARATION BY THE SUPERVISOR

This attachment report has been submitted with my approval as the supervisor.
NAME………………………………………..
SIGN……………………………. DATE………………………………

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ACKNOWLEDGMENT

I thank The Almighty God for his mercies, protection and blessings in my life. It’s only because
of Him that I exist.

I take this opportunity to appreciate the entire Lubao FM Management particularly the Director
Mr. Oduor Charles for his full support throughout the entire period.

I also wish to recognize the support of my Parents, brothers, relatives, friends and all colleague
attachees who we worked together for three months at Lubao Fm.

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 EXECUTIVE SUMMARY

This report is a compilation of the 3 months (12 weeks) industrial attachment I had at Lubao
Frequency Modulation LTD, ICT Section. It outlines a summary of the work done during the
period, challenges faced and also includes suggestions and recommendations on how to counter
the problems. It also highlights specific tasks performed, strong and weak areas of the attachment
as compared to the curriculum. My assessor Mr. Levi Songa assessed me on 19th April 2021 and
requested for the report on 03/06/2021.

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 CHAPTER ONE

1.0 INTRODUCTION
1.1 HISTORY

Lubao FM (102.2Mhz) is a commercial community based radio station certified and licensed by
Communication Authority of Kenya and regulated by Media Council of Kenya to conduct
broadcasting activities in line with regulations provided from Lubao Sub Location, Shinyalu sub
County, Kakamega County. It covers western part of Kenya and it is located at Lubao market
along Kakamega – Webuye highway. Its main theme is to unite communities. The radio station
can also be accessed worldwide via their online platforms. It also has a special and well equipped
computer laboratory that offers computer studies and solve computer related issues alongside
online customer services and support. It hosts both journalism and ICT attaches from all
recognized institutions in Kenya.

1.2 VISION AND MISSION STATEMENT

1.2.1 VISION STATEMENT

Bringing communities together in sports, Economic development, health, ICT and
Environmental matters.

1.2.2 MISSION STATEMENT

Providing news and information in the simplest and understandable form.

1.2.2 OBJECTIVES/ DUTIES AND RESPONSIBILITIES

EDUCATE INFORM ENTERTAIN
Their programs are aimed at The station informs its The station provides
educating the public about socio listeners on the latest entertainment to its listeners
– economic aspects , health happenings locally, through music, comedy,
education and development. nationally and religion, politics and sports
internationally. program.

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1.3 ORGANIZATIONAL STRUCTURE
The Chief Executive Officer (C.E.O) is the head of the institution. Below him there is the
director in charge of finance, the director in charge of operations and the human resource
manager. The rest of the staff (presenters, reporters, news editors, studio technician, education
coordinator, receptionist and the ICT attendant) are under the director of operations.

CEO

DIRECTOR OF FINANCE DIRECTOR OPERATIONS HUMAN RESOURCE

MANAGER

Presenters Reporters News Studio Education Receptionist ICT

editor technician coordinator attendant

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 CHAPTER TWO

2.0 DEPARTMENT OVERVIEW

Considering the many departments at Lubao FM, ICT department is the one that contributed
most to my professional growth during the 12 weeks attachment period.

2.1 KEY FUNCTIONS AND ACTIVITIES

At Lubao Fm, the ICT department is tasked to carry out the following tasks:

 Networking. The department is tasked with installing and maintaining networking

hardware and software, assigning names and addresses to each computer or device on the
network and finally assigning names and identification numbers (IDs) to the network
users.
 Repair and maintenance of ICT related equipment as well as diagnosing faulty ones.
The ICT team is also responsible for repairing and maintaining all ICT gadgets in the
institution. They also vet and identify the machines that are in condition and those that
are not.
 Help in passing knowledge to the group of students undertaking computer studies at
Witaba Foundation ICT Center. The ICT persons are also tasked to offer training to
computer studies student. Every individual is tasked to teach an area in which he/she is
best in.
 Software installation and equipment installation. The department also helps in
installing new bought ICT gadgets at the institution as well as installing software in the
machines for both the institution and potential clients.
 Help in recording and editing of radio programs. Due to the Covid-19 measures, all
clients cannot get access to the studio one on one. This has forced them to record their
programs in advance after which it will be edited and aired later. The ICT team helps in
making this a success.
 Helping the Journalism and Mass Communication attaches through some ICT
related tasks. The main purpose for industrial attachment is to gain skills in your area of
study and learn how to interact with people. Since Journalism entirely depends on ICT,
the ICT team helps them whenever they are in need.
 Updating software. Due to the emerging trends and increasing innovations in ICT it is
advisable to be updated always. The teams check whether there are update to the current
software at the institution and look for a perfect way to acquire them.
 Creating of Promos and advertisements. They are also tasked with creating of promos
and advertisements that are aired at Lubao Fm.

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  Carrying out online cyber services to customers at Witbank Foundation ICT center.
The ICT Center offers online services which include: e-mail creating, pays lips
download, KRA services, examination registration and results printing, certificate of
good conduct application, driving license application and renewal, also birth certificate
application among others.
 Carrying out printing and photocopying services for the institution, staff and
clients. They also offer printing and photocopying services as part of their cyber business
operation.

2.2 MAIN OBJECTIVES FOR THE ATTACHMENT

EXERCISE

The main objectives of the attachment exercise as specified by the curriculum include the
following:

 Perfection of practical and theoretical skills in the use of Microsoft Office Application
Programs.
 To gain knowledge and skills in Installation, Configuration and Maintenance of ICT
equipment.
 Improve and gain basic skills in Installation, Configuration and Maintenance of
Networks.
 Customer ICT Support.
 Proficiency in Computer Application Programs.
 Computer - Based Networking Skills.

2.3 YOUR ASSIGNED DUTIES AND RESPONSIBILITIES

Personally, the following duties and responsibilities in the institution were assigned to me.

i. Audio recording and editing for clients. Due to the covid -19 pandemic, not all clients,
presenters and visitors were able to go on air live, therefore some programs were being
recorded and later played on air by the few presenters who were present at the studio.
ii. Designing tasks using Microsoft Office Application Programs. I was also task with some
designation tasks including creation of pictorial adverts which were there after uploaded
to the website and creation of host's show script using Microsoft PowerPoint.
iii. Configuration, repair and maintenance of networks. I was tasked with extension of
network cables, repairing them and configuring them so as to make sure they are serving
their purpose accordingly.

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 iv. Repair and maintenance of computers. Tasks under repair and maintenance of computers
included blowing of dust using the blowers, changing of the power supply, replacement
of the CMOS battery, RAM expansition, slaving the hard drives and changing/replacing
the CD - ROM.
I was tasked to help in installation, repairing and uprgrading/updating of softwares. The
softwares I mainly worked on includes Operating systems (Windows), Microsoft Office,
Antiviruses, driver packs, browsers Dj softwares and the typing tutors(Typing master pro
7 and 10).
Some memory management practices like disk defragmentation and disk cleanup were
also among my assigned tasks
v. Customer ICT support. I was assigned to help in both online and offline customer
Support at Witaba Foundation ICT Center Cyber.
Online services included KRA services, E-Citizen services, E-mail services, Results slips
Downloading and documents uploading among others.
Offline services included Photocopying, Printing, Lamination, Typesetting and Binding
Among others.
vi. I was also tasked with configuring computer for easy sharing of data/files using the
Ethernet cables since all the computers were connected to the same network. This task
Also included installation of wireless drivers for wireless sharing of files between
Computers.

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 CHAPTER THREE

3.0 Evaluation of the attachment

Below is a summary of the success, challenges, some solutions initiated to solve the challenges
and recommendations from my perspective point of view.

3.1 SUCCESSES OF THE ATTACHMENT EXERCISE

i. Basic Installation, Configuration and Repair of ICT Equipment.

The institution had a well-equipped computer laboratory alongside a bulk of faulty
computers and printers that I had to work on. This greatly impacted positively to my
knowledge in ICT equipment repair and maintenance.
ii. Basic skills in Installation, Configuration and Maintenance of networks.
The institution also had a lot of networking and cabling since the entire ICT Center had
no any network cables installed.
iii. Customer ICT support. Due to availability of the Cyber Cafe at the institution of was
able to gain some news skills in Customer ICT support as well as perfecting in the skills
that I already had.
iv. Perfection of practical and theoretical skills in the use of Microsoft Office
Application Programs. Due to some assigned task that included the use of Microsoft
Office Applications from the institution and clients who visited
v. Proficiency in Computer Application Programs.
The activity greatly impacted positively to my knowledge and skills in the use,
installation and management of all Computer Application Programs. This was made
possible by the large number of computers at the institution that I had to interact with.
vi. Computer - Based Networking Skills. Under Computer – Based Networking Skills, I
gained a lot from Lubao Fm’s operations Director who is a profession in computer
science and Information Technology.

3.2 CHALLENGES ENCOUNTERED

 The director of operations who was the most qualified in ICT profession in the entire
Institution was sometimes too busy to interact with the attaches.
 The institution doesn’t have all networking tools that makes it difficult to gain a lot of
networking skills and getting to know how the tolls are used.

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3.3 HOW THE CHALLENGES WERE SOLVED

 Sometimes the Director was forced to arrange a special interactive section with
attaches on weekends. During that period we (attaches) got the opportunity to ask a
lot of questions and the director himself was more than willing to answer and chip in
with assistance.
 The director also used to borrow the networking tools from a friend over the
weekends to make sure we at least get to interact with the tools and learn how to use
them practically.

3.4 RECOMMENDATIONS FOR THE UNIVERSITY

 The institution is highly equipped with ICT equipment and I therefore recommend my
Learning Institution to advise and encourage most of the ICT students to get attached
during their Industrial attachment.

3.5 RECCOMENDATION FOR THE ATTACHMENT

COMPANY

 The institution should at least employ an ICT attendant to help the director in carrying
out ICT related tasks as well as helping the attaches through their difficult ateas.
 The Institution should also purchase their own networking tools so that the attaches
can get to learn and perfect their networking skills during their free time on their own.

3.6 SUMMARY OF THE DAILY ACTIVITIES DURING THE ATTACHMENT

PERIOD.

 Blowing dust from the machine. Blowing dust from the machine is one of the
frequently performed management practice. I used to blow dust from all the machines
at least once per week.
 Updating of the antiviruses. Frequent updating of the antiviruses was a key data
security practice that I carried out. The most common antiruses that I interacted with
included Smadav and Kaspersky.

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 Installation, Repair and Upgrading and Downgrading of the Microsoft Office
application programs. Under this I used to install the Ms Office for clients and for
the institution, repair malfunctioning Ms office applications and upgrading from
either office 2007 t0 2010, or 2010t0 2013. Some others clients had office 2010
installed but preferred to use 2007 which resulted to the downgrading option.
 Installation of the operating systems (WINDOWS). I majorly worked on
upgrading the OS from windows 7 to windows 10. I also gained skills in booting and
changing/configuring the boot order so as to boot from your appropriate boot media.
 Changing and replacement of the power supply. I used to remove the faulty power
supply systems and replace them with new ones or the ones that are functioning
normally.
 Audio recording and editing. Audio recording and editing using adobe audition
software was also one of my assigned tasks. This was due to the covid – 19 protocols
that made it difficult for everybody to get access to the studio one on one.
 Utilization of Microsoft office applications. I was tasked with designing the radio
host scripts using Microsoft PowerPoint, compilation of data using Microsoft excel,
designation of wedding and success cards using Microsoft Publisher and typing
letters using mail merge feature in Microsoft Word among other tasks.
 Printing, photocopying, scanning and lamination of documents. I also carried out
the above tasks for both the institution and all the clients who reached out to the cyber
for our help.
 KRA services. Here my duties were to files returns, register new users, retrieve KRA
pins and KRA pin certificate re-print as well as waiver application for debts and
penalties.
 E-Citizen services. I used to help in creation new e-citizen accounts, driving license
renewal, birth certificate application, certificate of good conduct application and
downloading, visa and passport application alongside other government services
available on the E-Citizen web portal.
 Repair and maintenance of networks. I used to repair and maintain networks so as
to ensure they serve their intended purpose accordingly without any fault.
 Repair and maintenance of printers. I was also tasked with making sure that the
printer is in the right working condition as well as refilling the ink whenever the ink
levels go down.
 Memory management practices. I used to carry out disk defragmentation and disk
cleanup as memory management practices to all the computers in the Institution.

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 CHAPTER FOUR

4.0 REFERENCE

This report is an extract from the 3 months ( 01/02/2021 – 01/05/2021) I had at Lubao Fm
Frequency Modulation Limited. Information provided in here can be approved by:

1. Mr. Oduor Charles

The Director operations.
Email : [email protected]

2. Mr. Witaba Fredrick

The Chief Executive Officer
Email : [email protected]