A Project Report

ON

Hotel Management System

SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD
OF

DIPLOMA IN

COMPUTER ENGINEERING

SUBMITTED TO
MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION,
MUMBAI

SUBMITTED BY

Name of Student : Roll Number:

Bhalerao Atharva Baburao 29
Sakure Omkar Govind 11

GUIDED BY: (Prof. Auti S.S Sir)

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SAMARTH POLYTECHNIC, BELHE

ACKNOWLEDGMENT

This project is done as a semester project, as a part course titled " Hotel
Management System”

I am really thankful to our course the Principal Prof. Kapile A.S. and
the HOD Prof. Nawale S. k. Samarth Polytechnic, Belhe- for his invaluable
guidance and assistance, without which the accomplishment of the task
would have never been possible.

I also thanks Prof. Auti S.S Sir for giving this opportunity to explore
into the real world and realize the interrelation without which a Project
can never progress. In this present project I have chosen the topic-
“Hotel Management”

I am also thankful to parents, friend and all staff of Computer

Engineering department, for providing us relevant information and
necessary clarifications, and great support.

All Group Members.

1. Bhalerao Atharva Baburao
2. Sakure Omkar Govind

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ANEXURE II
Evaluation Sheet for Micro Project
Academic Year :- 2022-23 Name of Faculty: Prof Auti Madam Computer
engineering
Course Code: 22102 Semester:-1
Title of Project: Hotel Management System
Cos addressed by the Micro Project

1. Bhalerao Atharva Baburao

2. Sakure Omkar Govind

Major Learning Outcomes achieved by students by doing the project>

a) Practical Outcomes………………………………………………………………………………………...
………………………………………………………………………………………………………………………..
b) Unit Outcomes in Cognitive
domain……………………………………………………………………
……………………………………………………………………………………………………………………….
c) Outcomes in Affective Domain……………………………………………………………………….
……………………………………………………………………………………………………………………….

Comments/suggestions about team work/leadership/inter-personal communication

(if any)

……………………………………………………………………………………………………………………………………

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……………………………………………………………………………………………………………………………………
…………….

Marks Out Marks Out of Total Out

of 6 for 4 for of 10
Roll Student Name Performance Performance
No in group in oral
activity (D5 presentation
Col.8) (D5 Col.9)
29 Bhalerao Atharva Baburao

11 Sakure Omkar Govind

Prof. Auti S. S.

SAMARTH POLYTECHNIC, BELHE

CERTIFICATE

This is to certify that the project report entitled

Hotel Management System
Was successfully completed by Student of first semester Diploma in
Computer engineering.

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ALL STUDENTS NAME

1. Bhalerao Atharva Baburao

2. Sakure Omkar Govind
in partial fulfilment of the requirements for the award of the Diploma in
Computer engineering and submitted to the Department of Computer of
Samarth Polytechnic, Belhe work carried out during a period for the
academic year 2022-23 as per curriculum.

Prof. Auti S.S Prof. Nawale S.K. Prof. Kapile

A. S.

(Subject Teacher) (H.O.D)

(Principal)

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Index

1. Introduction

2. Aim

3. Concepts of Hotel Management System

4. Features of Hotel Management System

5. Advantages of Hotel Management System

6. Disadvantages

7. System Development Model

8. Input Design

9. Process Design

10. System Development

11. Testing

12. Data Flow Diagram

13. Conclusion

14. Reference

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“Hotel Management System”

This project aims at creating on Hotel Management System which can be

used by Admin and Customers. The admin to advise/publish the availability of
rooms in different hotels and customers are checking the availability of room in
required hotel. Customers should be able to know the availability of the rooms on a
particular date to reserve in hotel.
They should be able to reserve the available rooms according to their
need in advance to make their stay comfortable. The Admin hands the booking
information of customers. The users can register and log into the system. The
administrator will know the details of reservation and daily income. The hotel
department maintain the seat availability and booking details in certain database. This
project provides high security to Admin and user information.
The main objective of this project is to design a hotel management
system for running a hotel business. The system should be as flexible as possible so
that it can be used for different hotels. You have to find out which procedures hotels
have used for different hotels.

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You have to find out which procedures hotels have and based on that
information, you should create a system which makes it efficient. You need to find
out how a hotel system works on the internet, use your own experience or directly talk
to people in the hotel business.
The more diverse the sources of your information are, the better will be the
resulting system and, possibly, your grad

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1) Introduction :-
The project, Hotel Management System is a web-based application that allows
the hotel manager to handle all hotel activities online. Interactive GUI and the ability
to manage various hotel bookings and rooms make this system very flexible and
convenient. The hotel manager is a very busy person and does not have the time
to sit and manage the entire activities manually on paper. This application gives
him the power and flexibility to manage the entire system from a single online
system. Hotel management project provides room booking, staff management and
other necessary hotel management features. The system allows the manager to post
available rooms in the system. Customers can view and book room online. Admin has
the power of either approving or disapproving the customer’s booking request. Other
hotel services can also be viewed by the customers and can book them too. The
system is hence useful for both customers and managers to portable manage the hotel
activities.

2) Aim :-
The mission is to facilitate easy management and administration of a hotel with
capabilities to do Booking or reservations of the rooms, Cancellation of the
rooms, Cash billing, Room service, Restaurant service, Restaurant Billing, Total
Billing, Travels arrangement etc. using the automated hotel management software.
One can Keep detailed records or info on an unlimited number of customers. The
system lets the user Know which all rooms are available for occupancy at any point of
time. This makes the Booking considerably faster. And thus helps the hoel in better
management and reduce a lot of paper work as well as manpower.

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3) Concepts of Hotel Management System :-

The Hotel Management System (HMS) is a software application for hotel

establishment to manage customer information and employee information for quick
results. Hotel Management System provides capabilities for entering customer
data, facilitate easy management and administration of a hotel with capabilities
to do Booking or reservation of the rooms, Cancellation of the rooms, Cash
billing, Room services, Total billing etc. using computerized hotel management
system.

Fig: Concepts of Hotel management

4) Features of Hotel Management System :-

1. User Authentication

2. Fast Data Insertion

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3. User friendly insertion

5) Advantages of Hotel Management System :-

1. Speed up the process. Hotel systems are designed to efficiently save, retrieve,
send, calculate and sync data into the database thus making the processes fast.
Having fast transactions makes more money, good customer experience and
convenient for hotel users.

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2. Less Errors. Hospitality software are programmed to prevent duplicate entries, wrong
data type inputs. Also provides text preservation when accidentally erased.

3. Real-time results. Computers with high specifications plus a high performance hotel
system would definitely give real-time results from any transactions like saving data
inputs, updating and deleting of data entries.
4. Accurate Daily Revenue Reports. Due to the real-time and error free features, hotel
managers have access to an accurate daily revenue reports that can be either showed
or printed.

5. Prevent Double Booking. In manual operations, double booking is a common scenario

but hospitality software can avoid this occurrence due to system trappings and
checks.

6. Timely Financials Reports. One of the many systems reports is the financial
information, and can be done through SAP Business One for SME’s.

7. Nationality Report. In the Philippines, all hospitality business that offers

accommodation needs to submit a nationality resort to the Department of Tourism
for compilation. Most report feature of hospitality software have the nationality report.

8. Market segmentation. With a hotel system, managers and owners can better track the
types of visitors that usually have and from that data they can see if their business is
targeting the right market.

9. Collaboration of various departments. There are many types of hotel users

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that belongs to a specific department or division, with a hotel system it can

promote good collaboration various departments due to real-time reporting and
display status.

6) Disadvantages :-
• Expensive System.

• Maintenance is also not easier.

• Spoofing attack may occur in Online Hotel Reservation System.

• Hacking of website may lead to crashing of system.

 TECHINICAL FEASIBILITY:-

Evaluating the technical feasibility is the trickiest part of a feasibility study. This is because,
at this point in time, not too many detailed design of the system, making it difficult to access
issues like performance, costs on (on account of the kind of technology to be deployed) etc.
A number of issues have to be considered while doing a technical Analysis :
• Understand the different technologies involved in the proposed system .

• Before commencing the project, we have to be very clear about what are the technologies
that are to be required for the development of the new system.
• Find out whether the organization currently possesses the required technologies

 Technical Description:-

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The total number of databases that were identified to build the system is 10. The major part
of the Databases is categorized as Administrative components and the user components. The
administrative components are useful is managing the actual master data that may; be
necessary to maintain the consistency of the system. The administrative databases are purely
used for the internal organizational needs and necessities. The user components are designed
to handle the transactional state that arise upon the system whenever the general client makes
a visit onto the system for the sake of the report based information. The user components are
scheduled to accept parametrical information for the user as per the systems necessity.

7) System Development Model :-

The model to be employed in the development of this system is Rapid Application
Development model. This is an adaption of the traditional Waterfall model and is better
suited for the project because the development steps can be carried out concurrently
that is While more data is been gathered to make system robust and fully effective, design
and coding can start and additions made as the project moves on. This will also make
room for early testing to ensure that the system meets its requirement.
The steps involved in Rapid Application Development are:
1. Planning and Document Requirements

2. System Analysis and Design

3. System Development

4. Testing

5. User Review

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1. The Planning Phase

The goal of the planning phase is to map broad capabilities of the system from the
student perspective.
The phase is further divided into the following sub-phase:

i. Project Definition ii.

Session iii. Final
Document
i. Project Definition

This has to do with identifying what the management wants from the project.
These include the Purpose, Scope, Objective, Process, Constraints, Resources
Requirements, Assumptions and Open issues. The purpose of this particular
project is to provide a platform that allows customers and staffs to automate their
work in the hotel by keeping information about customer and staffs in the database
and generate daily or weekly report for management decision making.

ii. Session
This stage defines how information is entered into the system via computer screen.
The two type of defining screen are screen flow and screen design. The session also
includes the definition of all the outputs from the system and any other printouts.

iii. Final Document

The final Document contains the entire documentation of the project
meetings, procedures and the other relevant documents needed for the
successful execution of the project.

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2. Design Phase

The design phase is divided into two tiers; the front-end and the back-end.
Database Design
As earlier stated, the database was built using Microsoft SQL Server 2005 and it consists
of various tables storing varying information. The description of each table is stated
below.

Bill Table: It contain information about charges of customer such as food variety charges,
room bill, service tax, and extra charges.

Check Table: This contain information about check-in time of customer and
check-out time of customer, this table also keep record of number of days spent in the
hotel. Customer Table: This contains record of customers such as customer id, customer
name, customer address, and phone number.

Login Table: It contains the login information and the information about
authenticated user of the system, such as user name, password, first name, last name,
phone number.
Reservation Table: It contains information about customers who reserved for later
use. Information stored in this table include reservation id, reservation name, address,
phone number, reservation date, and no of days used to reserve the room.

Room_Master Table: Data stored in this table includes room number, room type, status of
the room, and tariff charge of the room.

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Variety Table: This table keeps the record of different variety bought in the hotel such
as food variety and the full details of the variety such as variety id, variety name,
customer id of the customer that bought the variety, costs of the variety. If the user is an
administrator, he can add a new staff according to their designation, review daily
transaction, daily report, weekly report and monthly report, mobilized report for
printing, edit or delete staff account.

8) Input Design:-
The input requirement of the design phase includes the following: Admin
username: This is the required username for administrator to enter in the
application
Admin password: This is the password of an administrator
Staff username: This is the users‟ username
Staff password: This is the users‟ password

9) Process Design :-

It seems there might be a slight typo or misunderstanding in your question. SEN could refer
to various things, such as Special Education Needs, Social and Environmental Responsibility,
or even something else. Without more context, I'll provide a general overview of process
design in a broader sense, and you can specify if you meant something more specific.
Process design involves the creation, optimization, and improvement of processes to achieve
specific goals efficiently and effectively. Whether it's in the context of manufacturing, service
delivery, or any other field, the principles of process design remain relatively consistent.

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1. Room Enquiry and Reservation Module

This module deals with reservation enquiry and reservation. During
reservation, the details of the customers, type of room required and
number of room required are fed in to the system. Once these in
formations are entered, the system searches for the unoccupied rooms and
displays the result. In reservation enquiry, customer can get the
information such as rent of rooms and details of rooms available.

2. Check In/Check-out Module

This module deals with the reservation checking (i.e., allocating room for the
customer who has already reserved) Direct checking (i.e., checking in without
reservation), handling checkout of guest’s and Bill payment.

3. Bills and Payments Module

This module deals with the generation and tracking of bills and payments made
by the guest. The bills are classified into lodging bills and Restaurant Bill.
The lodging bill is calculated using the check in and checkout details of the
person. The Restaurant bill is generated based on the food items consumed by
the guest during his stay in the hotel.

4. Reports
This module deals with the generation of the reports for the various
modules. The customer list can be generated. Room status list can be retrieved
for reference. The check in and check out registers can also be retrieved for any
future queries.

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10) System Development :-

Software development like any other field requires a prompt and proper
planning in order to have stable and reliable foundation for further
development.
System development in software engineering involves the systematic process of designing,
building, testing, and deploying software systems. This process typically follows a series of
well-defined steps to ensure the delivery of a high-quality, reliable, and maintainable
software product.

11) Testing :-
Testing is the process of detecting errors. Testing performs a very critical
role for quality assurance and for ensuring the reliability of software. The
results of testing are used later on during maintenance also.
Testing is a crucial phase in the software development life cycle that involves systematically
evaluating a software application to identify and fix defects, ensure its functionality, and
validate that it meets the specified requirements. Testing can be broadly categorized into
different types, each serving a specific purpose.

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12) Data Flow Diagram :-

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Fig: Data flow diagram for Hotel management

13) Conclusion :-
Finally, in the Online hotel management system, we have developed a
secure, user-friendly Hotel Management System. This System can take care of
each member whether its Owner or Customer.

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This System will Help them to properly Manage their hotel and help in
growth without creating any hassle. This system is completely secure since every
user is provided with a user ID and Password so there is no chance of any
unauthorized access.
Online Payment, Booking, and cancellation make it easier to use. So, using this
system will help in reducing the labor and provide more facility for Customer
to like Hotel and visit again and again

14) Reference :-
https://chat.openai.com/ https://www.msbtemicroproject.tech/

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https://en.m.wikipedia.org/wiki/List_of_Six_Sigma_companies
http://www.slideshare.net/ http://www.studocu.com/
Book – Software Engineering

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