FACULTY OF NATURAL AND COMPUTATIONAL

SCIENCES

DEPARTMENT OF COMPUTER SCIENCE

Internship Training in Awash Banking on Network Management

Prepared By: ID No: E-mail address:

DEJENE BIRHANU 0908 [email protected]

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Under supervision of mr. Iyoas Atnafu

Date: September, 2024

G.C Gambella,
Ethiopia

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Declaration

I hereby declare that this internship report represents an authentic record of my own work,
completed under the guidance of my advisor, Mr.Iyoas Atnafu. I also acknowledge the
contributions of others whose work we have referenced during the preparation of this
report.

Student Name ID Number Signature

DEJENE BIRHANU 0908

APPROVED BY Signature

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Acknowledgments
I would like to extend my heartfelt gratitude to all those who contributed to the successful
completion of this internship.

First and foremost, I express my deep appreciation to Mr. Gemechu Rebo, my dedicated
supervisor at Awash Bank. His guidance, mentorship, and unwavering support were
instrumental in providing me with a rich learning experience during my internship. His insights
and expertise in network management were invaluable, and I am immensely grateful for the
opportunity to work under his supervision. I would also like to acknowledge the entire team at
Awash Bank, whose cooperation and willingness to share knowledge significantly enhanced my
learning experience. Their welcomik8ng and collaborative spirit created an environment
conducive to learning and growth.

In addition, I extend my gratitude to Mr. Iyoas Atnafu, my academic supervisor and advisor at
Gambella University, for his guidance and encouragement throughout the internship process.
His commitment to my academic and professional growth has been truly inspiring. Furthermore,
I offer my thanks to the Divine for providing me with the strength and resilience to undertake
this internship successfully. This internship experience has been invaluable, and the knowledge
and skills gained will undoubtedly shape my future endeavors. Thank you to all who played a
role in this enriching experience.

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List of Abbreviation
AB………………………….Awash Bank

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List of Figure

Figure 1.1: Logo of AB........................................................................................................1

Figure 1.2: Organizational Structure of AB.........................................................................3

Figure 4.2: Cisco switch.....................................................................................................18

Figure 4.2: Cisco Router.....................................................................................................19

Figure 4.2: Cisco Firewall...................................................................................................19

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Abstract
This abstract provides a concise overview of my internship experience at the Awash Bank,
focusing on network management. As a student of Gambella University, this internship was a
valuable opportunity to apply my academic knowledge in the real-world context of professional
network management.

The heart of my internship was the Awash Bank Network Infrastructure Enhancement and
Expansion Project, which entailed upgrading existing network infrastructure and deploying new
systems for recently established branches. Working closely with a dedicated team and under the
guidance of my supervisor, Mr. Gemechu Rebo, I actively participated in project phases such as
design, implementation, and testing. This report offers insights into these project aspects and
outlines potential considerations for the future.

The skills and knowledge I gained during this internship, along with the supportive environment
at Awash Bank, have left a lasting impact on my professional journey. I extend my gratitude to
everyone who contributed to this enriching experience. This internship not only expanded my
horizons but also deepened my appreciation for the dynamic field of network management. It
highlights the significance of practical experience in preparing future professionals and
underscores the synergy between academic learning and real-world application.

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Table of Contents
Declaration......................................................................................................................................1
Acknowledgments...........................................................................................................................2
List of Abbreviation..........................................................................................................................3
List of Figure....................................................................................................................................4
Abstract...........................................................................................................................................5
CHAPTER-ONE..........................................................................................................................................1
BACKGROUND OF COOPERATIVE BANK OF OROMIA.............................................................................1
1.1 Introduction...............................................................................................................................1
1.2 Mission and Vision of the organization......................................................................................1
1.2.1 Mission...............................................................................................................................1
1.2.2 Vision..................................................................................................................................1
1.2.3 Values.................................................................................................................................1
1.2.4 Object of the organization...................................................................................................2
1.3 Services and products of the organization.................................................................................2
1.4 The Overall Organizational Structure.........................................................................................3
CHAPTER-TWO.........................................................................................................................................4
THE SECTIONS OF THE COMPANY I HAVE BEEN PRACTICED ON: CBO NETWORK INFRASTRUCTURE
ENHANCEMENT AND EXPANSION PROJECT..........................................................................................4
2.1 Abstract of the project...............................................................................................................4
2.2 Problem Statement....................................................................................................................4
2.3 Objective of the project.............................................................................................................5
2.3.1 General objective................................................................................................................5
2.3.2 Specific objective................................................................................................................5
2.4 Scope of the Project...................................................................................................................5
2.5 Project Methodology.................................................................................................................6
2.6 Implementation Technologies Used.............................................................................................7
2.6.1 Hardware............................................................................................................................7
2.6.2 Software..............................................................................................................................9
2.7 Detail Design and description of the project...........................................................................10
2.7.1 Upgrade of Existing Network Infrastructure.....................................................................10
2.7.2 Installation of New Network Systems...............................................................................10

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2.7.3 Testing and Quality Assurance..........................................................................................11
2.8 Future Work.............................................................................................................................11
2.9 Conclusion on the Project........................................................................................................13
CHAPTER-THREE.....................................................................................................................................14
OVERALL BENEFIT GAINED FROM THE INTERNSHIP...........................................................................14
3.1 Benefit I gained in enhancing my practical skill........................................................................14
3.2 Benefit I gained in strengthening my theoretical knowledge....................................................14
3.3 Benefits I gained in terms of improving interpersonal communication skills..............................14
3.4 Benefit I gained in terms of improving team playing skill........................................................15
3.5 Benefits I gained in terms of improving leadership skills.........................................................15
3.6 Benefits I gained in terms of understanding about work ethics and related issues.................15
3.7 Benefits I gained in terms of entrepreneurship skill..................................................................15
CHAPTER-FOUR......................................................................................................................................17
OVERALL CONCLUSION AND RECOMMENDATION.............................................................................17

Conclusion 17
4.1 Recommendation.....................................................................................................................17
Reference.......................................................................................................................................19

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CHAPTER-ONE

BACKGROUND OF AWASH BANK

1.1 Introduction

Awash Bank, Ethiopia’s pioneering private bank, was established on November 10, 1994
after the downfall of the socialist regime. The Bank was established by 486 founding
shareholders with a paid-up capital of Birr 24.2 million and started banking operations on
Feb. 13, 1995. Since embarking operation, the Bank has registered remarkable growth.
Notwithstanding global and domestic challenges, Awash Bank has exhibited a superior
operational and financial performances among private banks operating in Ethiopia.
Awash Bank is currently working towards strengthening its capital base, technological
capabilities, human resources and customer base.

Our name derives from the Awash River, which is extensively used in Ethiopia for small
to large-scale irrigation schemes, hydroelectricity generation and for industrial activities.
By that token, the tagline “nurturing like the river” implies Awash Bank’s immense
contribution to the country’s socio-economic development. We also serve the population
by encouraging the habit of saving, the provision of credit facilities and facilitating
efficient and fast payment systems.

One of the core values of our bank is accessibility. We always strive to improve our
accessibility by means of different service delivery channels. Currently, we are the most
accessible private bank in the country, with a large footprint of extensive branch
networks. In addition to branch networks, we provide our customers the convenience of
24/7 service through ATMs, point of sale terminals, internet, mobile and agency banking.

Corporate social responsibility lies at the heart of Awash Bank’s activities since its
establishment. The Bank’s intent is to change the socio-economic situation of the
communities within which it operates by ploughing back funds to improve education,
health and the environmental and social wellbeing of the disadvantaged strata. The
positive impact of our activities is clearly indicated in the number of elementary schools
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built in collaboration with NGOs, the health facilities improved and the trees planted in
different parts of the country and the like.

Awash Bank’s vision to be one of the Top Ten African Banks by 2030 is a sign of its
ambition and commitment to growth. The bank has a clear strategy in place to achieve
this vision, and it is investing in the resources and capabilities needed to succeed.

Our strategic goals and objectives are based on the aspiration: 'To be one of the Top Ten
African Banks by 2030'.

Figure 1.1: Logo of Awash Bank

1.2 Mission and Vision of the organization

1.2.1 Mission
To provide the most Innovative and Accessible banking services to our customers
using the most relevant technology ,and motivated and talented staff to maximize
stakeholders value and influence the life of the society positively
1.2.2 Vision
To be the the best and preferred financial services provider where customers feel valued
1.2.3 Values

Core values of AB are:

A – Accessibility

W – Wisdom

A – Accountability

S – Socially Responsible

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H – Honesty

1.2.4Object of the organization

The Bank's intent is to change the socio-economic situation of the communities within which
it operates by ploughing back funds to improve education, health and the environmental and
social wellbeing of the disadvantaged strata.
1.3 Services and products of the organization

These products and related services include deposit accounts, lending, salary solutions, agency
banking partnerships, etc., which can be offered individually or as product packages.

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1.4 The Overall Organizational Structucter

Figure 1.2: Organizational Structure

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CHAPTER-TWO

THE SECTIONS OF THE COMPANY I HAVE BEEN

PRACTICED ON: AB NETWORK INFRASTRUCTURE
ENHANCEMENT AND EXPANSION PROJECT

2.1 Abstract of the project

My internship at the AB provided me with a valuable opportunity to contribute to network
management, focusing on the installation and enhancement of network infrastructure for
the bank's branch operations. The project encompassed both the upgrade of existing
infrastructure and the installation of entirely new networks to support the bank's expanding
branch network.

The project initiation phase involved a comprehensive assessment of the existing network
infrastructure, identifying areas for improvement and expansion. Working collaboratively
with the AB IT and network teams, we developed a strategic plan to address these
requirements. This included updating the infrastructure of established branches to ensure
enhanced connectivity, security, and efficiency, while also designing and implementing
new networks to support recently opened branches.

Throughout the project, I actively engaged in tasks such as hardware selection,

configuration, and secure setup. The experience not only provided hands-on exposure to
network management but also allowed me to witness firsthand how a robust network
infrastructure is essential for the seamless operation of a banking institution. This report
delves into the project's objectives, methodologies, challenges, and outcomes, emphasizing
the pivotal role of network management in modern banking operations and expansion
strategies.

2.2 Problem Statement

The AB recognized the critical need to address network infrastructure challenges in
response to its expanding branch network. These challenges included outdated

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infrastructure, connectivity limitations, security vulnerabilities, and the absence of
network support for

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newly established branches. The existing network infrastructure posed operational
inefficiencies and hindered the bank's ability to deliver seamless banking services to its
customers. Thus, the primary problem was the inadequacy of the current network
infrastructure to accommodate both the modernization of existing branches and the
establishment of new ones. Consequently, the initiation of a network infrastructure project
became imperative to ensure the bank's sustained growth and effective service delivery.

2.3 Objective of the project

2.3.1 General objective

The general objective of this project to be the number one bank for accessibility,
innovative products and diversity of customer focused banking services. Awash Bank
operates in own headquarter at the hub of the Ethiopian financial district.

2.4 Scope of the Project

The scope of this project encompassed a comprehensive overhaul of the AB network

infrastructure. It included the assessment and modernization of existing network systems
within AB branches, involving the upgrade of hardware, software, and security measures.
Additionally, the project extended its reach to accommodate the installation, configuration,
and secure setup of new network infrastructure for recently opened bank branches. This
scope aimed to ensure that the bank's network capabilities aligned with industry standards,
regulatory requirements, and the evolving needs of a modern banking institution, thereby

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facilitating efficient, secure, and reliable banking services.

2.5 Project Methodology

The methodology employed for the AB Network Infrastructure Enhancement and

Expansion Project was meticulously planned to ensure the successful execution of this
multifaceted endeavor. It encompassed the following key phases:

1. Project Initiation:

This phase involved an in-depth analysis of the existing network infrastructure and the
identification of challenges and opportunities. It included discussions with AB
stakeholders and an initial scoping of the project's requirements.

2. Needs Assessment:

A comprehensive assessment was conducted to determine the specific needs of AB

branches in terms of network connectivity, security, and efficiency. This phase entailed
surveys, interviews, and data collection to gain insights into the unique requirements of
each branch.

3. Planning and Design:

Based on the needs assessment, detailed project plans and network designs were
formulated. This included hardware and software selection, security protocols, and the
architectural layout of the network systems for both branch upgrades and new
installations.

4. Implementation:

The implementation phase involved the physical setup of network components, including
routers, switches, firewalls, and other hardware. Configuration and security measures
were implemented to align with industry standards and regulatory requirements.

5. Testing and Quality Assurance:

Rigorous testing procedures were conducted to ensure the network infrastructure's

functionality, reliability, and security. This phase involved simulated scenarios and

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assessments to validate the effectiveness of the installations and upgrades.

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6. Deployment:

After successful testing and quality assurance, the network infrastructure was deployed
across AB branches.

7. Monitoring and Evaluation:

Continuous monitoring of the network infrastructure was established to identify and

address any issues promptly. Regular evaluations were conducted to assess the project's
success in meeting its objectives.

This methodology ensured a systematic approach to project management, from inception to

completion, and allowed for flexibility to adapt to evolving requirements. Collaboration
with AB IT and network teams throughout these phases ensured that the project aligned
with the bank's strategic goals and provided a foundation for enhanced banking services.

2.6 Implementation Technologies Used

The successful execution of the CBO Network Infrastructure Enhancement and

Expansion Project relied on the utilization of advanced implementation technologies
across various phases. Key technologies and tools applied during the project
included:

2.6.1 Hardware
1. Networking Hardware: We utilized advanced networking devices like routers and
switches to connect computers and devices together, ensuring data could flow smoothly
across the network.

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Figure 4.1: Cisco switch

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2. Network Security Appliances: To enhance security, we deployed specialized hardware

devices such as firewalls and intrusion detection systems (IDS) to protect the network
from cyber threats.
Figure 4.2: Cisco Router

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Figure 4.3: Cisco Firewall

3. Virtualization Hardware: Hardware components that supported virtualization, like
servers with multiple processors and ample memory, enabled us to create and
manage virtual networks efficiently.

2.6.2 Software
4. Network Configuration Software: We used software tools to configure
and manage the network devices, ensuring they operated according to
specific parameters and security settings.
5. Network Monitoring Software: Advanced software applications were employed
to monitor the network's performance and detect any anomalies or issues in real-
time.
6. Virtualization Software: Virtualization software like VMware or Hyper-V was
utilized to create and manage virtual LANs (VLANs) and virtual private
networks (VPNs).
7. Encryption Software: Encryption protocols and software applications were
implemented to secure data transmission and protect sensitive
information.
8. Training and Knowledge Transfer Platforms: Online training platforms and
educational software resources were used to equip branch staff with the skills
required to manage and maintain the new network infrastructure effectively.

These hardware and software technologies collectively contributed to the successful

implementation of the project, ensuring a robust and secure network infrastructure for

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2.7 Detail Design and description of the project

2.7.1 Upgrade of Existing Network Infrastructure

1. Network Assessment: The initial step involved conducting a thorough network
assessment of the existing infrastructure. This assessment encompassed evaluating
network performance, identifying bottlenecks, and assessing the overall reliability
and security of the system.
2. Hardware Selection: During the design phase, careful consideration was given to
the selection of networking hardware. High-quality routers, switches, and
firewalls were chosen to ensure seamless connectivity and robust security.
3. Security Enhancements: To address security concerns, the implementation phase
included the deployment of advanced security measures777 These measures were
strategically placed within the network to detect and respond to any suspicious
activities.
4. Configuration Optimization: Configuration settings were fine-tuned to optimize
network performance and security. This involved creating access control lists
(ACLs), defining virtual LANs (VLANs), and implementing Quality of Service
(QoS) policies to prioritize network traffic

2.7.2 Installation of New Network Systems

1. Site Surveys: Before installation, site surveys were conducted at the newly opened
branches to assess the physical layout and requirements. These surveys informed
decisions regarding the placement of networking equipment.
2. Redundancy and Failover: To ensure high availability, redundancy and failover
mechanisms were implemented in the network design. This included redundant
links, backup power supplies, and failover configurations.
3. Remote Management: Remote management capabilities were established to
enable centralized monitoring and management of network devices. This allowed
for quick response to any issues that arose at the remote branches.
4. Training Materials: In addition to training sessions, comprehensive training
materials were developed to serve as references for branch staff. These materials

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included step-by-step guides for common network tasks and troubleshooting
procedures.

2.7.3 Testing and Quality Assurance

1. Performance Testing: Rigorous performance testing was conducted to evaluate
the network's capacity to handle peak loads. Network performance metrics were
collected to ensure that the upgrades met or exceeded expectations.
2. Security Auditing: Security audits were performed to assess the effectiveness of
security measures. Penetration testing and vulnerability assessments were
conducted to identify and rectify any potential weaknesses.
3. Documentation: Detailed documentation was created, including network diagrams,
equipment inventories, and configuration files. This documentation served as a
valuable resource for ongoing maintenance and troubleshooting.

2.8 Future Work

As I conclude this report on the AB Network Infrastructure Enhancement and Expansion Project,
it's important to highlight potential areas for future work and improvement:

1. Continuous Monitoring and Updates: Network technology is ever-evolving, and

it's crucial to keep abreast of the latest advancements. Regular monitoring and
updates of network hardware and software will help ensure that AB network
infrastructure remains resilient and secure.

2. Cybersecurity Measures: With the constantly evolving threat landscape,

strengthening cybersecurity measures should be an ongoing focus. Future work
could include implementing advanced threat detection systems and conducting
periodic security audits to identify vulnerabilities.

3. Scalability: As AB continues to grow and open new branches, scalability remains

a consideration. Future projects should explore how to seamlessly integrate new

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branches into the existing network while maintaining optimal performance.

4. Disaster Recovery Planning: Developing a robust disaster recovery plan is

essential to minimize downtime and data loss in the event of unexpected network
disruptions. This could involve setting up redundant data centers or cloud-based
backup solutions.

5. Energy Efficiency: Given the increasing emphasis on sustainability, future

projects may explore ways to enhance the energy efficiency of the network
infrastructure. This could include the adoption of energy-efficient networking
hardware and practices.

6. User Training and Awareness: Ongoing user training and awareness programs
should be considered to ensure that all staff members are well-versed in network
best practices and security protocols.

7. Network Automation: Exploring network automation tools and practices can

streamline network management tasks, reduce human error, and improve overall
efficiency.

8. Cloud Integration: Leveraging cloud services for specific network functions, such
as data storage and disaster recovery, can provide scalability and cost-
effectiveness. Future work might involve further integrating cloud solutions into
the network architecture.

9. Collaboration Tools: With the increasing demand for remote work and
collaboration, future projects could focus on enhancing collaboration tools and
virtual private networks (VPNs) to support a more flexible workforce.

These areas of future work align with the evolving landscape of network technology and
the ongoing growth and development of AB. Addressing these considerations will help
ensure that AB network infrastructure remains robust, secure, and aligned with the bank's
strategic goals.

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2.9 Conclusion on the Project
The AB Network Infrastructure Enhancement and Expansion Project stands as a testament to
the dedication and collaborative efforts of all those involved. This endeavor aimed to fortify
AB's network infrastructure, ensuring it not only met the present operational demands but also
positioned the bank for future growth and resilience.

Throughout the project's lifecycle, from the meticulous design phase to the precise
implementation and rigorous testing, our team worked diligently to deliver a network that
embodies the highest standards of performance, security, and reliability. The upgrade of existing
infrastructure and the establishment of network systems for newly opened branches have
collectively bolstered AB's ability to provide seamless banking services to its customers.

The adoption of advanced implementation technologies, vigilant security measures, and

meticulous attention to detail have resulted in a network infrastructure that is not only robust but
also adaptable to the dynamic technological landscape. Furthermore, the successful knowledge
transfer to branch staff through comprehensive training ensures the network's efficient day-to-
day operation.

As we look back on this project, we acknowledge the invaluable support and collaboration of
AB's IT and network teams, who played a pivotal role in its success. This project not only
enhances the bank's operational efficiency but also reinforces its commitment to providing
secure and efficient banking services to its customers.

In conclusion, the AB Network Infrastructure Enhancement and Expansion Project stands as a

significant milestone in the bank's journey towards technological excellence. It serves as a
testament to AB's proactive approach to embracing cutting-edge technology and its dedication
to maintaining the highest standards of service. The project's success underscores the bank's
commitment to innovation and its unwavering focus on delivering exceptional banking
experiences to its valued customers.

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CHAPTER-THREE

OVERALL BENEFIT GAINED FROM THE INTERNSHIP

Internships are a way for me, as a college student, to become more valuable and to discover
potential career paths and specific companies. These programs also bring benefits to the
companies themselves. When I started this internship, I thought I'd only gain practical
knowledge, but as I've finished it, I've realized that I've gained much more than just
technical skills.
3.1 Benefit I gained in enhancing my practical skill

This internship program has been instrumental in boosting my practical skills. It has fostered my
self-confidence, commitment to work, punctuality, and technical expertise. Additionally, it has
nurtured my creativity, encouraging innovative problem-solving, critical thinking, and the
ability to assess and manage risks, resources, and time effectively. I've also honed my
interpersonal skills, including persuasion and teamwork.

3.2 Benefit I gained in strengthening my theoretical knowledge

This internship program has been incredibly beneficial in enhancing my theoretical

knowledge. It has fundamentally altered my perspective on theoretical concepts. This
experience has equipped me with valuable tools, the capacity to pinpoint logical errors,
implement efficient error-solving strategies, and comprehend both fundamental and
advanced concepts in the field of network management.

3.3 Benefits I gained in terms of improving interpersonal

communication skills

I have acquired various insights through communication with colleagues, which has
significantly enhanced my interpersonal communication skills. Effective communication is
a transformative tool that allows individuals, especially engineers like me, to progress and
acquire new professional knowledge and abilities that prove useful both in overcoming
challenges and in everyday life. It encompasses various forms, including speaking, writing,

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and listening.

At CBO, I had the genuine opportunity to enhance my communication skills, primarily

through presentations that encompassed the entire week's activities organized by interns.
This experience enabled me to efficiently handle information, persuade individuals, adapt
to change, and cultivate stronger relationships with others.

3.4 Benefit I gained in terms of improving team playing skill

Throughout my internship, I had the invaluable opportunity to refine my teamwork skills.

Working collaboratively with colleagues on diverse projects and tasks, I learned the importance
of effective teamwork in achieving common goals. This experience enhanced my ability to
communicate, share responsibilities, and contribute productively within a team environment. It
allowed me to appreciate the significance of collective efforts and synergy in achieving success,
a skillset I can carry forward into my future professional endeavors.

3.5 Benefits I gained in terms of improving leadership skills

My internship experience played a pivotal role in enhancing my leadership abilities. As I

took on various responsibilities and collaborated with team members, I had the chance to
develop and refine my leadership skills. This included learning how to motivate and guide
others, make decisions under pressure, and take initiative when necessary. Through
practical experience, I gained confidence in my capacity to lead and inspire others, a
valuable asset for my future professional growth.

3.6 Benefits I gained in terms of understanding about work ethics and

related issues

During my internship, I deepened my understanding of work ethics and related issues. I

observed firsthand the importance of integrity, responsibility, and professionalism in the
workplace. This experience exposed me to ethical dilemmas and the significance of
making principled decisions. I also gained insights into workplace norms and standards,
which have provided me with a solid foundation for ethical conduct in my future career.

3.7 Benefits I gained in terms of entrepreneurship skill

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My internship experience also contributed to the development of my entrepreneurship
skills. While working on various projects, I learned how to identify opportunities, take
calculated risks, and think creatively to solve problems. This exposure to entrepreneurial
thinking has equipped me with the mindset and skills needed to innovate, adapt to
changing circumstances, and explore new avenues for success in the business world.

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CHAPTER-FOUR

OVERALL CONCLUSION AND RECOMMENDATION

4.1 Conclusion
In short, this internship has been a priceless experience. During my time at AB, I actively
delved into various aspects of our field of study, soaking up knowledge and practical skills.
I didn't just gain new expertise; I also had the privilege of interacting with a diverse group
of people. What's most important, this internship acted as a bridge, showing me the subtle
differences between what we learn in school and the real world of work.

My journey gave me deep insights into the complexities of network management. I

strengthened my understanding of the theory and got better at solving real-world problems.
I also improved my teamwork, leadership, and communication skills – all of which are
vital for professional growth. Plus, this experience helped me see my strengths and areas
where I can improve, guiding my efforts to enhance my skills and expand my knowledge.
In a nutshell, this internship has been an incredible opportunity for both my personal and
professional development.

4.2 Recommendation

My experience as an intern student at AB was indeed rewarding, but it wasn't without its
challenges. As I conclude my internship, I want to offer some recommendations for the
benefit of future interns who will walk in my footsteps. These suggestions are meant to
help improve the internship experience:

4.2.1 Recommendation for the Company

For the betterment of the company, I suggest implementing a more structured orientation
program for incoming interns. This would include a comprehensive introduction to the
company's culture, values, and specific job expectations. Moreover, giving interns more
time and guidance during their initial days can significantly contribute to their
understanding of

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the company's operations. Additionally, providing a robust mentorship program where
experienced employees actively guide interns throughout their internship can greatly
enhance their learning experience. This extended support and guidance will not only help
interns adapt more smoothly but also make them feel more engaged and supported
throughout their entire tenure at AB.

4.2.2. Recommendation for the university

I suggest that the university plays a more involved role in preparing students for internships
by offering ongoing supervision and monitoring during their internship training. This
proactive approach will motivate students to excel in their roles and establish a stronger
connection between academic and field supervisors, enabling more accurate assessment.
These actions will enhance students' internship experiences and better equip them for
success in the professional world

4.2.3 Recommendation for the students

I recommend that students take an active role in their own internship experiences. This involves
being proactive in seeking out opportunities, communicating with academic advisors and
university career services, and actively participating in the learning process during their
internships. Moreover, students should seek feedback from their supervisors and colleagues to
continually improve their skills and adapt to the workplace. Embracing a strong work ethic,
professionalism, and a willingness to learn will not only enhance the internship experience but
also prepare students for successful careers beyond their academic journey.

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Reference

Gambella University Internship Manual.

https://Awash bank.com.et/

https://www.youtube.com